Microsoft RH-14 Dual band, single-mode cellular phone User Manual 3520 3560 ENv1 9355099

Microsoft Mobile Oy Dual band, single-mode cellular phone 3520 3560 ENv1 9355099

Contents

Manual final 1

Nokia 3520/3560 phone at a glanceDisplay screenSelection and Scroll keysEnd keyTalk keyMicrophoneEarphonePower keyKeypadStar key Pound keySee “Learn the keys” on page 17.3520_3560.ENv1_9355099.book  Page i  Wednesday, February 26, 2003  3:31 PM
User Guide forNokia 3520/3560 Phone What information is needed? Numbers Where is the number?My number Wireless service providerVoice mail number Wireless service providerWireless provider’s number Wireless service providerProvider’s customer care Wireless service providerModel number Label on back of phone (under battery)Phone type Back of title pageElectronic serial number (ESN)Label on back of phone (under battery). See “The phone label” on page 9.3520_3560.ENv1_9355099.book  Page ii  Wednesday, February 26, 2003  3:31 PM
The wireless phone described in this guide is approved for use in TDMA and AMPS networks.LEGAL INFORMATIONPart No. 9355099, Issue No. 1Copyright ©2003 Nokia. All rights reserved.Nokia, Nokia Connecting People, Nokia 3520, 3560, and the Nokia Original Accessories logos Backgammon, Racket, Sky Diver, Air Glider, Bowling are trademarks or registered trademarks of Nokia Corporation.  All other product and company names mentioned herein may be trademarks or tradenames of their respective owners. Printed in Canada 02/2003US Patent No 5818437 and other pending patents associated with this product’s hardware and software T9 text input software Copyright ©1999-2002. Tegic Communications, Inc. All rights reserved.Includes RSA BSAFE cryptographic or security protocol software from RSA Security.Java is a trademark of Sun Microsystems, Inc.The information in this user guide was written for the Nokia 3520 and 3560 phones. Nokia operates a policy of ongoing development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED.THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE.EXPORT CONTROLSThis product contains commodities, technology or software exported from the United States in accordance with the Export Administration regulations. Diversion contrary to U.S. law is prohibited.FCC/INDUSTRY CANADA NOTICEYour phone may cause TV or radio interference (for example, when using a telephone in close proximity to receiving equipment). The FCC or Industry Canada can require you to stop using your telephone if such interference cannot be eliminated. If you require assistance, contact your local service facility. This device complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not cause harmful interference.3520_3560.ENv1_9355099.book  Page iii  Wednesday, February 26, 2003  3:31 PM
NOTES3520_3560.ENv1_9355099.book  Page iv  Wednesday, February 26, 2003  3:31 PM
[ i ]Contents1 For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Shared memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Get the most out of this guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Quick guide to functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Menu Shortcuts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Contacts (Phone book) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Contact Nokia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Contact your service provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Review the basics  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10The antenna  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10The battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Remove the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Important battery information  . . . . . . . . . . . . . . . . . . . . . . . . . . 12Switch on your phone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Check the start screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Phone setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Adjust the volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15The headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Adjust screen contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Set equalizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Lock keypad (keyguard) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Learn the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Make and answer calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Review phone symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Use the selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Check in-phone help  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Browse phone menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Contacts menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253520_3560.ENv1_9355099.book  Page i  Wednesday, February 26, 2003  3:31 PM
[ ii ] 5 Add information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26About entering letters and numbers . . . . . . . . . . . . . . . . . . . . . . 26ABC and 123 methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Write with predictive text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 The phone book  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Open the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Save names and numbers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Save a text entry with a name  . . . . . . . . . . . . . . . . . . . . . . . . . . 35Retrieve information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Use phone book menus  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Edit a name or number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Erase stored names and numbers . . . . . . . . . . . . . . . . . . . . . . . . 38Delete the entire phone book  . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Add a second number to a name. . . . . . . . . . . . . . . . . . . . . . . . . 39Create caller groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Check memory status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 Call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Check missed, received, or dialed calls . . . . . . . . . . . . . . . . . . . . 42Clear call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Turn on a current call timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Clear call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458 Advanced calling features. . . . . . . . . . . . . . . . . . . . . . . . . 46Set in-call options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Call waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Redial automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Calling card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Voice dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Voice recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Voice commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 573520_3560.ENv1_9355099.book  Page ii  Wednesday, February 26, 2003  3:31 PM
[ iii ]Send your own number in caller ID. . . . . . . . . . . . . . . . . . . . . . . 58Select a phone number  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Set touch tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619 Voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Check for messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Set up your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Set greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Listen to your voice messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 6410 Personalize rings and tones . . . . . . . . . . . . . . . . . . . . . . . .65Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Select a different profile  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Customize a profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6611 Personalize phone settings. . . . . . . . . . . . . . . . . . . . . . . . . 71Set the language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Set and display the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Set the clock to be updated by the network  . . . . . . . . . . . . . . . 72Add a welcome note. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 731-touch dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Automatic answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Phone lights (car kit only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Restore the factory settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Accessibility solutions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7612 Manage phone security . . . . . . . . . . . . . . . . . . . . . . . . . . .80Lock the keypad (Keyguard) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Change your security code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Restrict calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8213 Your personal digital assistant. . . . . . . . . . . . . . . . . . . . . .85Calendar  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85To-do list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87The calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 903520_3560.ENv1_9355099.book  Page iii  Wednesday, February 26, 2003  3:31 PM
[ iv ] 14 Prepaid services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Manage prepaid service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Save your access numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Add money to your account  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Check your prepaid balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9315 Set network services features . . . . . . . . . . . . . . . . . . . . . . 94Set up how your phone selects a network . . . . . . . . . . . . . . . . . 94Use your phone while traveling. . . . . . . . . . . . . . . . . . . . . . . . . . 9516 Communicate with text messages . . . . . . . . . . . . . . . . . . . 96Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Use folders for text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Write and send a text message . . . . . . . . . . . . . . . . . . . . . . . . . . 97Resend a message from Outbox . . . . . . . . . . . . . . . . . . . . . . . . . 98Receive a text message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Read a text message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Save a message in the archive folder . . . . . . . . . . . . . . . . . . . . 100Customize message settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 100When your phone’s memory is full . . . . . . . . . . . . . . . . . . . . . . 101Delete messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Reply to a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Forward a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Send and receive e-mail messages . . . . . . . . . . . . . . . . . . . . . . 102Reply to or forward an e-mail message . . . . . . . . . . . . . . . . . . 103Receive an e-mail message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Use templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Picture messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Chat with other phone users . . . . . . . . . . . . . . . . . . . . . . . . . . . 10717 Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Gallery (Menu 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Applications (Menu 9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  110Application options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1113520_3560.ENv1_9355099.book  Page iv  Wednesday, February 26, 2003  3:31 PM
[ v ]Download applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  111Business cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Ringing tones  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11418 Connect to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . 116Set up for browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117Sign on to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117Use browser options (Services Menu) . . . . . . . . . . . . . . . . . . . . 117Sign off the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Edit a data entry field. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Bookmarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11919 Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12120 FAQ (frequently asked questions) . . . . . . . . . . . . . . . . . .12321 Glossary  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12622 Reference information  . . . . . . . . . . . . . . . . . . . . . . . . . .128Battery statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Use proper care and maintenance. . . . . . . . . . . . . . . . . . . . . . . 129Understand Important safety information . . . . . . . . . . . . . . . . 130Emergency calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133Certification Information (SAR). . . . . . . . . . . . . . . . . . . . . . . . . 134Use enhancements safely. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136Enhancements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Chargers and other enhancements . . . . . . . . . . . . . . . . . . . . . . 140Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145Technical Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14623 Nokia One-Year Limited Warranty  . . . . . . . . . . . . . . . . .1473520_3560.ENv1_9355099.book  Page v  Wednesday, February 26, 2003  3:31 PM
[ vi ] Appendix A Message from the CTIAto all users of mobile phones  . . . . . . . . . . . . . . . . . . . .   153Appendix B Message from the FDA to all users of mobile phones  . . . . . . . . . . . . . . . . . . . .   157Index  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   1633520_3560.ENv1_9355099.book  Page vi  Wednesday, February 26, 2003  3:31 PM
[ 1 ]For your safety1 For your safetyRead these simple guidelines. Breaking the rules may be dangerous or illegal. Further detailed information is given in this manual.Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger.ROAD SAFETY COMES FIRSTDo not use a hand-held phone while driving.INTERFERENCEAll wireless phones may get interference, which could affect performance.SWITCH OFF IN HOSPITALSFollow any regulations or rules. Switch the phone off near medical equipment. SWITCH OFF IN AIRCRAFTWireless devices can cause interference in aircraft. SWITCH OFF WHEN REFUELINGDon’t use the phone at a refueling point. Don’t use near fuel or chemicals. SWITCH OFF NEAR BLASTINGDon’t use the phone where blasting is in progress. Observe restrictions, and follow any regulations or rules. USE SENSIBLYUse only in the normal position. Don’t touch the antenna unnecessarily.3520_3560.ENv1_9355099.book  Page 1  Wednesday, February 26, 2003  3:31 PM
[ 2 ]QUALIFIED SERVICEOnly qualified personnel may install or repair phone equipment.ENHANCEMENTS AND BATTERIESUse only approved enhancements and batteries. Do not connect incompatible products. WATER-RESISTANCEYour phone is not water-resistant. Keep it dry.BACKUP COPIESRemember to make backup copies of all important data.CONNECTING TO OTHER DEVICESWhen connecting to any other device, read its user guide for detailed safety instructions. Do not connect incompatible products.FUSE REPLACEMENTReplace a blown fuse with a fuse of the same type and size. Never use a fuse with a higher rating.CALLINGBefore you make a call, be sure your phone is switched on, and in service. Enter the phone number, including the area code, then press Talk. To end a call, press End. Press Talk to answer an incoming call. EMERGENCY CALLSEnsure the phone is switched on and in service. Press End as many times as needed (for example, to exit a call, to exit a menu) to clear the display. Enter the emergency number, then press Talk. Give your location. Do not end the call until told to do so.3520_3560.ENv1_9355099.book  Page 2  Wednesday, February 26, 2003  3:31 PM
[ 3 ]For your safety • SHARED MEMORYThe following features in this device may share memory: Contacts, images and ringing tones in gallery, calendar, to-do lists,  Java applications. Use of one or more of these features may reduce the memory available for the remaining features sharing memory. For example, saving many images may use all of the available memory. Your phone may display a message that the memory is full when you try to use a shared memory feature. In this case, delete some of the information or entries stored in the shared memory features before continuing. Some of the features may have a certain amount of memory specially allotted to them in addition to the amount of memory shared with other features. 3520_3560.ENv1_9355099.book  Page 3  Wednesday, February 26, 2003  3:31 PM
[ 4 ]2 WelcomeCongratulations on your purchase of a Nokia mobile phone, a new tool for the mobile information society. Nokia recommends that you read this chapter before you use your new phone. You will find useful information about:• How to use this guide• How to understand network services• How to contact Nokia • GET THE MOST OUT OF THIS GUIDEThe tips that follow can help you use this guide efficiently as you learn to use your phone.Understand the terms•Press means to briefly press then release a key. For example, Press 0 means “Press the zero key.”•Press Menu means to press the key that is below the word Menu on the phone’s screen.•Press and hold means to press and hold a key for 2 – 3 seconds (depending on the feature you are using), then release the key.• Use the Left and Right selection keys to choose an option in a menu.•Highlighted means that an option you see on the screen is enclosed in a dark bar. Choices you make with the two selection keys act on the highlighted option.3520_3560.ENv1_9355099.book  Page 4  Wednesday, February 26, 2003  3:31 PM
[ 5 ]Welcome• QUICK GUIDE TO FUNCTIONSMake a call Enter the phone number, press Talk.Answer a call Press Talk or Answer.Answer with call waiting Press Talk.End a call Press End.Ignore a call Press End.Redial Press Talk twice.Adjust call volume During a call, press the up or down key to adjust call volume.Use the in-call menu In a call, press Options.Use 1-touch dialing Press and hold one of keys 2 – 9.Save a name and number Enter a number, press Options, select Save, enter a name, and press OK.Retrieve a name/number Press Contacts, then select Find.Retrieve a name/number during a callPress Options, scroll to New call, press Select, press Find, then enter the first letter of the name.Check voice mail Press and hold 1 or call your voice mailbox number.Send a text message Press Menu 0-1-1, write the message, press Options, scroll to Send, press Select, enter the recipient’s number, then press OK.Send an E-mail message Press Menu 0-1-2. Enter the recipient’s address, press OK, enter the subject, press OK, write the message, press Options, select Send e-mail, enter the Gateway number (if needed) then press OK.Read new message  Press Show.Reply to a message Press Options, select Reply, select As message, choose a reply option, write the reply, press Options, select Send, then press OK.Reply to an E-mail messagePress Options, scroll to Reply, press OK, choose As e-mail, press Select, then follow instructions for sending an e-mail message.Send a business card  Retrieve a name from the phone book, press Details, press Options, select Send bus. card, select SMS, enter the recipient’s number, then press OK.  3520_3560.ENv1_9355099.book  Page 5  Wednesday, February 26, 2003  3:31 PM
[ 6 ]• MENU SHORTCUTS 0-1 Messages0-1-1 Create message0-1-2 Create e-mail0-1-3 Chat0-1-4 Inbox0-1-5 Outbox0-1-6 Archive0-1-7 Templates0-1-8 Delete messages0-1-9 Voice messages0-1-10 Message settings2 Call log2-1 Missed calls2-2 Received calls2-3 Dialed numbers2-4 Delete recent call lists 2-5 Call timers3Profiles3-1 Normal3-2 Silent3-3 Meeting3-4 Outdoor3-5 Pager4Settings4-1 Tone settings4-2 Time settings4-3 Call settings4-4 Phone settings4-5 Display settings4-6 Accessory settings4-7 Network services4-8 Security settings4-9 Restore factory settings5Voice5-1 Voice recorder5-2 Voice tags5-3 Voice commands6Gallery7 Organizer7-1 Calendar7-2 To-do list7-3 Calculator7-4 Stopwatch8Games9Applications10 Services• CONTACTS (PHONE BOOK)1 Find2 Add contact3 Edit name4 Delete5 Add number6 Settings7 1-touch dialing8 Voice tags9 Caller groups   3520_3560.ENv1_9355099.book  Page 6  Wednesday, February 26, 2003  3:31 PM
[ 7 ]WelcomeObserve text conventionsThis user guide provides text clues to help make instructions clear and easy to follow. Bold indicates:• The word or phrase appears on the phone’s screen.• Special text such as Notes and Warnings.Bold and blue indicates:• The word is an address on the World Wide Web.• A definition for the word or phrase appears in the terms list (glossary) near the end of the user guide.•Italic characters are used for emphasis or indicate a variable.Follow graphic cluesThis guide uses certain icons (small pictures) to alert you to important information.Tip: Provides information about a shortcut or an alternate method of doing something.Note: Explains a feature or points out an important concept.Important: Alerts you to information critical to using a feature correctly.Caution: Warns you when you may lose information.Warning: Helps you avoid personal injury, damage to the phone, or property damage.Look for updatesNokia updates this user guide to reflect changes or corrections. The latest version may be available at the Nokia site on the World Wide Web:www.nokia.com/usAlso, an interactive user guide is available at:www.nokiahowto.com3520_3560.ENv1_9355099.book  Page 7  Wednesday, February 26, 2003  3:31 PM
[ 8 ]Sign up with a service providerBefore you can take advantage of any of the network services, you must sign up with a wireless service provider. Your service provider will make available descriptions of its services and instructions for using them.Note differences among service providersWireless service providers may differ in their support of features. Some may not support all languages available in your phone. Before you sign up, make sure a wireless provider supports the features that you need. • CONTACT NOKIAWhen you need help, the Nokia Customer Care department can provide information about Nokia products. However, you may wish to check the chapter “FAQ (frequently asked questions)” on page 123, before calling the customer care center. Whether you are calling about your phone or an accessory, have the equipment with you when you call. For example, if you are calling about a headset, please have it handy. Have the right information availableWe recommend that you have the following information available before you contact the Nokia Customer Care department:• The phone’s model number • Electronic serial number (ESN)• Your ZIP codeThe serial number (ESN) is on your phone’s label. 3520_3560.ENv1_9355099.book  Page 8  Wednesday, February 26, 2003  3:31 PM
[ 9 ]WelcomeThe phone labelThe label is on the back of your phone (under the battery). It contains important information about your phone, including the model and serial numbers.Please do not remove or deface the label. Nokia recommends that you note this information on the first page of this guide. • CONTACT YOUR SERVICE PROVIDERSome service providers program a one-key customer support number into the phone. This number can be useful if you are having trouble dialing a number, especially when you are traveling outside your home area.This one-key feature might not be available on your system. Contact your service provider for availability.Nokia Customer Care Center, USA Customer Care Centre, CanadaNokia Mobile Phones7725 Woodland Center Boulevard, Suite #150Tampa, Florida 33614Tel: 1-888-NOKIA-2U  (1-888-665-4228)Fax: 1-813-249-9619TTY/TDD Users Only:1-800-24-NOKIA (1-800-246-6542)Nokia Products Ltd.601 Westney Rd. SouthAjax, Ontario L1S 4N7Tel: 1-888-22-NOKIA (1-888-226-6542)Fax: 1-905-427-10703520_3560.ENv1_9355099.book  Page 9  Wednesday, February 26, 2003  3:31 PM
[ 10 ]3 Review the basics • THE ANTENNAYour phone has a built-in antenna. As with any other radio transmitting device, avoid touching the antenna when the phone is switched on. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. Not touching the antenna area during a phone call optimizes the antenna performance and the talk time of your phone.Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder.Caution: If the phone becomes too hot during a call, the call is automatically terminated. You will not be able to make or receive calls until the phone cools.  •THE BATTERY Install the batteryIf your dealer has already installed the battery, please see “Charge the battery” below.1Remove the back cover by gripping the bottom with one thumb and pressing upward with the other thumb. Slide the cover toward the top of the phone and remove it. 3520_3560.ENv1_9355099.book  Page 10  Wednesday, February 26, 2003  3:31 PM
[ 11 ]Review the basics2Place the battery in the compartment with the label side facing up and the golden contact area aligned with the contact prongs. Make sure the bottom of the battery makes contact with the prongs in the lower end of the space, then press the top end of the battery into place. 3To replace the cover, align the tabs in the slots.4Slide the cover down until it clicks.Charge the batteryFollow these guidelines to optimize your battery’s performance.1With your phone turned off, connect the charger plug to the bottom of the phone. Connect the charger to an ac wall outlet. The battery indicator bar appears on the screen and starts to scroll from bottom to top after a few seconds. It will remain constant when the phone is fully charged.Battery strength3520_3560.ENv1_9355099.book  Page 11  Wednesday, February 26, 2003  3:31 PM
[ 12 ]2Disconnect the charger from the phone and ac outlet when the battery is fully charged. After the indicator bar stops scrolling, you can leave the charger connected and the battery will accept a “trickle charge” to maintain a fully charged battery. See “Reference information” on page 128 for more information on batteries. Note: Charge the new battery for three hours before using. Use the battery until it is fully discharged. You should do this for a total of three charging cycles. After the first charge, you can make and receive calls during the charging cycle, but the calls interrupt the charge. When a call ends, the charge will resume. The charging time depends on the charger and battery you use.  • REMOVE THE BATTERYBefore removing the battery, make sure the phone has been turned off for 10 seconds.1Remove the back cover of the phone by gripping the bottom with one thumb and pressing downward with the other.2Place your index finger in the space at the top of the battery, and lift out of phone. 3Take out the battery.Caution: Use only your hands to remove the battery. Do not puncture, burn, or use any objects that may damage the phone or the battery. Please recycle the battery or dispose of properly. • IMPORTANT BATTERY INFORMATION• Recharge your battery only with a charger approved by Nokia. • You can switch the phone on and use it for calls while the battery is charging.3520_3560.ENv1_9355099.book  Page 12  Wednesday, February 26, 2003  3:31 PM
[ 13 ]Review the basics• If the battery is totally empty, it may take a few seconds for the battery indicator to appear on the screen.• If you are still connected to the charger and you switch the phone on when charging is complete, the screen momentarily shows Battery full. • The BLC-2 battery does not need to be fully discharged before recharging. • Charging time depends on the charger and battery used. See “Battery” on page 138 for charging, talk, and standby times.• If the battery is completely empty, you may need to recharge it for a few minutes before you can make or receive calls. • SWITCH ON YOUR PHONE     Once the battery is charged, you can switch on your phone. Press and hold the power key (located on the top of the phone) for two seconds.Warning: Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger. • CHECK THE START SCREENWhen you switch on your phone, a welcome note appears, and then you see the start screen. This is the “home base” for your phone.Return to the start screenYou can easily return to the start screen from any activity by pressing the End key.The phone clears (erases) any text or information you may have entered, and returns to its home screen when you press the End key. However, if you were writing a new text message, the message remains available. 3520_3560.ENv1_9355099.book  Page 13  Wednesday, February 26, 2003  3:31 PM
[ 14 ]TOUR THE START SCREENHOME Your service provider’s name may appear here.Signal strength. A higher bar indicates a stronger signal. Shows the battery charge level. The higher the bar, the higher the power level in the battery.Menu The top level of menu choices on your phone. Press the left selection key to enter the menus.Contacts The entry point for the phone book. Press the right selection key to enter the Contacts feature.Indicates that you are connected to a digital network.3520_3560.ENv1_9355099.book  Page 14  Wednesday, February 26, 2003  3:31 PM
[ 15 ]Phone setup4 Phone setup • ADJUST THE VOLUMEDuring a call, you can change the volume level on your phone, making incoming voice sounds louder or softer. The volume keys are the same as the scroll keys. Press the top of the key to increase volume or the bottom of the key to decrease volume. A bar chart appears on the phone’s screen, showing the current volume level.  • THE HEADSETDepending on your service provider, your sales package may include a headset. Using the headset provides convenient handsfree communications. Connect the headsetConnect the headset mini-plug jack into the headset jack on the bottom of your phone.The ear bud fits into either ear, and the microphone hangs at the side of your head. When using the headset microphone, speak in a normal voice. You can use the button on the headset to make, answer, or end a call, or use the normal Talk and End key functions. To view other available Nokia enhancements, visit www.nokia.com/us.Adjust the volumeChange the headset’s earpiece volume to make the caller’s voice louder or softer by pressing the up or down scroll keys. Volume changes can only be made during a call.Note: The next two topics require that you use menus. You may wish to review the next two chapters to learn more about menus and then return here to adjust screen contrast and equalizer.Volume keys3520_3560.ENv1_9355099.book  Page 15  Wednesday, February 26, 2003  3:31 PM
[ 16 ] • ADJUST SCREEN CONTRASTYou can change the contrast on your phone’s screen, making the screen brighter or darker. 1Press Menu 4-5-4 (Settings > Phone settings > Display brightness).After about two seconds, a bar chart displays the current contrast level.2Press the up key to increase the contrast, and press the down key to decrease it.3Select OK to confirm your changes, or select Back to leave the contrast at its current level. • SET EQUALIZERLike a stereo, you can customize the audio properties of your phone using the equalizer. Choose from a list of presets or create a custom set of your own.1Press Menu 4-3-4 (Settings > Call settings > Equalizer).2Choose from one of the following options from Equalizer’s menu:Normal—Selects the default setting for equalizer.Bright—Amplifies higher frequencies.Dark—Amplifies lower frequencies.Loudness—Amplifies both higher and lower, but not middle frequencies.Set—Allows you to define three different sets of sound settings that you can activate, deactivate, edit, or rename. • LOCK KEYPAD (KEYGUARD)The keyguard feature allows you to lock the keypad to prevent accidental keypresses. To lock the keypad, press Menu, then Star. To unlock the keypad, press Unlock and then press Star (within three seconds). While in keyguard, you can tap the power key to activate the lights in the phone.3520_3560.ENv1_9355099.book  Page 16  Wednesday, February 26, 2003  3:31 PM
[ 17 ]Phone setupNote: When keyguard is on, calls may be possible to the emergency number programmed into your phone (for example, 911 or other official emergency number). Tip: While keyguard is activated, you can press the power key to turn on the lights in your phone.Accept incoming callsDuring an incoming call, the keypad automatically unlocks. Press the Talk key or Answer to answer the call. After the call, keyguard reactivates automatically. • LEARN THE KEYSHere is a summary of how the various keys on your phone work. Refer to the diagram at the beginning of the book for the location of the keys. Key What it doesPower buttonPower: Press and hold to switch the phone on or off.Press briefly to access the list of profiles.Selection keysSelection: Press to choose the option shown by the word above the key (for example, Menu).Talk key Talk: Press to make a call to the name or number shown on the screen or to answer a call. Press Talk once at the start screen to view the first in a list of numbers you have most recently dialed.Press Scroll down to review the list. Press Talk again to call a number shown on the list.End key End: Press to end call or to silence the ring from an incoming call. Also, press to return to the start screen.Number keysNumber: Use keys 2– 9 to enter numbers and letters. Press 0 key if you want to insert a blank space while entering text. 3520_3560.ENv1_9355099.book  Page 17  Wednesday, February 26, 2003  3:31 PM
[ 18 ] • MAKE AND ANSWER CALLSUse this quick guide to make and answer calls.1 key Press and hold 1 key to call your voice mailbox. This feature requires one-time setup in your phone.Star key Symbols: When writing a message, press Star to enter special characters, such as punctuation marks. Scroll keys Press to scroll up or down through a menu list of options. Switch the phone on (or off)Press and hold the Power for 2 seconds.Warning: Do not switch on the phone when wireless phone use is prohibited or when the phone may cause interference or danger. Make a call 1Enter a phone number, including area code if needed.2Press Talk.3Hold the phone as you would any other telephone, with the earpiece over your ear. Or, connect and use the headset.Answer a call When your phone rings, press Talk.End a call Press End.Avoid unintentional callsPress Menu, then Star. Activates the keyguard feature. You cannot accidentally make a call. Turn Keyguard off Press Unlock, then Star.Key What it does3520_3560.ENv1_9355099.book  Page 18  Wednesday, February 26, 2003  3:31 PM
[ 19 ]Phone setupCheck the menu number and scroll barA scroll bar appears on the right side of the screen when you scroll through the main menus. The menu number is located at the top of the scroll bar.A tab on the bar gives you a visual representation of your relative position in the menu structure. • REVIEW PHONE SYMBOLSThe following is a collection of the various symbols you may see on your phone.Symbol What it meansYou have an active call.The phone is waiting for you to enter numbers or text.Silence All: You have turned off your phone’s keypad tones, warning tones, and message alert tones and set your ringing tone to Silent.You have activated keyguard to help prevent any accidental key presses.You have one or more voice messages waiting.You have one or more unread text messages waiting.Digital service is available.Letters you enter will be uppercase (capital letters). Press Pound to switch to lowercase.Letters you enter will be lowercase. Press Pound to switch to uppercase.Letters you enter will be in sentence case.Scroll bar with tab3520_3560.ENv1_9355099.book  Page 19  Wednesday, February 26, 2003  3:31 PM
[ 20 ] • USE THE SELECTION KEYSNote the two selection keys beneath the screen. The function of each key is determined by the word shown above them on the screen.Characters you enter will be numbers. Press and hold Pound to switch back to letters.You are using predictive text. The first letter of every sentence will be uppercase. Available when entering information into your calendar, To-do list, or writing text messages. Press and hold Pound to switch to numbers.You are using predictive text. Characters you enter will be uppercase letters. Press Pound to switch to lowercase letters. Press and hold Pound to switch to numbers.You are using predictive text. Characters you enter will be lowercase letters (c, e, m, etc.). Press Pound to switch to sentence case letters. Press and hold Pound to switch to numbers, or press and hold the number you want until it appears.You are in predictive text mode. However, the characters you enter will be numbers. Press and hold Pound to switch back to letters. You can enter only symbols, such as punctuation marks. Appears when you press and hold the Star key while entering or editing text.The alarm clock is set.Symbol What it meansRight selection keyLeftselectionkey3520_3560.ENv1_9355099.book  Page 20  Wednesday, February 26, 2003  3:31 PM
[ 21 ]Phone setup• For example, pressing the Left selection key when the word Menu appears above it shows the first of many menus. Scroll through the menus with the scroll key. • Pressing Right selection key when Contacts appears above it opens the phone book menu. • CHECK IN-PHONE HELPYour phone provides brief descriptions of all menu options in an “in-phone” help system.1Scroll to a menu or submenu option.2Wait about 15 seconds.A short message appears, describing the option and what it does. 3Use Scroll up and Scroll down to read the longer descriptions.Note: Press Menu 4-4-5 to turn the in-phone help system (help texts) on or off.  • BROWSE PHONE MENUSA menu is a list of various phone features. Your phone has up to 11 menus, plus the phone book menu (Contacts). Each menu can contain several levels of submenus.You can use menus and submenus by scrolling or by using a shortcut.Scroll through menus1At the start screen, press Menu, then scroll through the menus using Scroll up and Scroll down.2Press Options, Select, or OK, by pressing the selection key for the option you want.3Use the scroll and selection keys to navigate the submenus; press Talk to return to the start screen.A menu3520_3560.ENv1_9355099.book  Page 21  Wednesday, February 26, 2003  3:31 PM
[ 22 ]Use a shortcutMenus and options are numbered so that you can quickly key–press your way to an option. The numbers appear in the top right corner of the screen and show your location in the menu. Press Menu, and within 1.5 seconds, enter the first number of the menu function you want to access. Repeat until you have entered all the numbers.Example: To turn on Automatic redial, press Menu 4-3-1-1 (Settings > Call settings > Automatic redial > On).Tip: • Scroll upward or downward to find some of the most frequently used submenu options.• Return to the previous menu level by selecting Back. • To exit a menu and return to the start screen, press End. If you leave a menu by pressing End, you cancel any changes you made.• Some menus may not appear. Ask your service provider for details.Menu numbers3520_3560.ENv1_9355099.book  Page 22  Wednesday, February 26, 2003  3:31 PM
[ 23 ]Phone setup • SHORTCUTSMESSAGES . . . . . . . . . . . . .0-1Create message . . . . . . . .0-1-1Create e-mail. . . . . . . . . .0-1-2Chat . . . . . . . . . . . . . . . . .0-1-3Inbox. . . . . . . . . . . . . . . . .0-1-4Outbox . . . . . . . . . . . . . . .0-1-5Archive . . . . . . . . . . . . . . .0-1-6Templates . . . . . . . . . . . . .0-1-7Delete messages  . . . . . . .0-1-8Voice messages . . . . . . . .0-1-9Listen to voice messages . . . . . . . . . .0-1-9-1Voice mailbox number . . . . . . . . . . .0-1-9-2Message settings . . . . . .0-1-10Sending profile . . . .0-1-10-1Font size . . . . . . . . .0-1-10-2CALL LOG . . . . . . . . . . . . . . .  2Missed calls . . . . . . . . . . . .  2-1Received calls  . . . . . . . . . .  2-2Dialed numbers . . . . . . . . .  2-3Delete recent call lists. . . .  2-4All  . . . . . . . . . . . . . . . . .2-4-1Missed . . . . . . . . . . . . . .2-4-2Received . . . . . . . . . . . .2-4-3Dialed . . . . . . . . . . . . . .2-4-4Call timers . . . . . . . . . . . . .  2-5Duration of last call . . .2-5-1Duration of dialed calls  . . . . . . . . . . . . . .2-5-2Duration of received calls  . . . . . . . . . . . . . .2-5-3Duration of all calls . . .2-5-4Clear timers  . . . . . . . . .2-5-5PROFILES . . . . . . . . . . . . . . .  3Normal . . . . . . . . . . . . . . . .  3-1Select. . . . . . . . . . . . . .  3-1-1Customize . . . . . . . . . .  3-1-2Ringing options  . .  3-1-2-1Ringing tone . . . . .  3-1-2-2Ringing volume  . .  3-1-2-3Vibrating alert  . . .  3-1-2-4Message alert tone  . . . . . . . . .  3-1-2-5Keypad tones  . . . .  3-1-2-6Warning tones . . .  3-1-2-7Alert for. . . . . . . . .  3-1-2-8Tone downloads . .  3-1-2-9Timed. . . . . . . . . . . . . .  3-1-3Silent. . . . . . . . . . . . . . . . . .  3-2Meeting  . . . . . . . . . . . . . . .  3-3Outdoor. . . . . . . . . . . . . . . .  3-4Pager. . . . . . . . . . . . . . . . . .  3-5SETTINGS . . . . . . . . . . . . . . .  4Tone settings . . . . . . . . . . . 4-1Time settings . . . . . . . . . . . 4-2Alarm clock . . . . . . . . .  4-2-1Clock  . . . . . . . . . . . . .  4-2-2Auto-update of date and time  . . . . . . . . . . .  4-2-3Call settings . . . . . . . . . . . . 4-3Automatic redial. . . . .  4-3-1Calling card. . . . . . . . .  4-3-2Show call time on display  . . . . . . . . . .  4-3-3Equalizer . . . . . . . . . . .  4-3-4Phone settings . . . . . . . . . .  4-4Language. . . . . . . . . . .  4-4-13520_3560.ENv1_9355099.book  Page 23  Wednesday, February 26, 2003  3:31 PM
[ 24 ]Automatic keyguard . . 4-4-2Touch tones . . . . . . . . . 4-4-3Welcome note. . . . . . . 4-4-4Help text activation . . 4-4-5Start-up tone  . . . . . . . 4-4-6Display settings  . . . . . . . . . 4-5Wallpaper  . . . . . . . . . . 4-5-1Color schemes . . . . . . . 4-5-2Screen saver timeout . . . . . . . . . . . . 4-5-3Display brightness. . . . 4-5-4Accessory settings . . . . . . . 4-6Headset . . . . . . . . . . . . 4-6-1Handsfree  . . . . . . . . . . 4-6-2Loopset  . . . . . . . . . . . . 4-6-3TTY/TDD . . . . . . . . . . . . 4-6-4Note: The Accessory settings appear only after an accessory is connected to the phone.Network services . . . . . . . . 4-7Voice privacy . . . . . . . . 4-7-1Network feature setting . . . . . . . . . . . . . 4-7-2*Call forwarding . . . . . 4-7-3*Call waiting . . . . . . . . 4-7-4*Send own caller ID when calling . . . . . . . . 4-7-5Note: The above features * are activated with a code obtained from your service provider.Own number selection . . . . . . . . . . . 4-7-6System selection . . . . . 4-7-7Security settings . . . . . . . . . 4-8Call restrictions . . . . . . 4-8-1Access codes  . . . . . . . . 4-8-2Restore factory settings . . .4-9VOICE . . . . . . . . . . . . . . . . . . 5Voice recorder . . . . . . . . . . . 5-1Voice tags  . . . . . . . . . . . . .  5-2Voice commands . . . . . . . . . 5-3GALLERY . . . . . . . . . . . . . . . . 6ORGANIZER. . . . . . . . . . . . . . 7Calendar  . . . . . . . . . . . . . . . 7-1To-do list . . . . . . . . . . . . . . . 7-2Calculator . . . . . . . . . . . . . . 7-3Stopwatch . . . . . . . . . . . . . . 7-4GAMES . . . . . . . . . . . . . . . . . 8Select game. . . . . . . . . . . . . 8-1Game downlds. . . . . . . . . . .8-2Memory . . . . . . . . . . . . . . . . 8-3Settings . . . . . . . . . . . . . . . . 8-4APPLICATIONS. . . . . . . . . . . . 9Select app. . . . . . . . . . . . . . . 9-1App. downloads. . . . . . . . . . 9-2Memory . . . . . . . . . . . . . . . . 9-3SERVICES  . . . . . . . . . . . . . . 10Refer to “Connect to the Internet” on page 116, for information about services.PREPAID  . . . . . . . . . . . . . . .  11Check account balance  . . 11-1Add money to account . . . 11-2Save access phone numbers. . . . . . . . . . . . . . . 11-3Note: You must activate the Prepaid menu before it appears in your phone.3520_3560.ENv1_9355099.book  Page 24  Wednesday, February 26, 2003  3:31 PM
[ 25 ]Phone setup •CONTACTS MENUFor access to the phone book and its menus:• Switch back to the start screen.•Press Contacts.These options are available:FINDADD CONTACTEDIT NAMEDELETEADD NUMBERSETTINGSContacts viewName listName+numberMemory status1-TOUCH DIALINGVOICE TAGSCALLER GROUPSFamilyVIPFriendsBusinessOther3520_3560.ENv1_9355099.book  Page 25  Wednesday, February 26, 2003  3:31 PM
[ 26 ]5 Add informationThis section gives detailed instructions for entering names, numbers, messages, and other information into your phone.• “The phone book” on page 34 tells you how to use and manage names and numbers.• “Communicate with text messages” on page 96 tells you how to send, receive, and manage mobile messages. • ABOUT ENTERING LETTERS AND NUMBERSDepending on the kind of information you are entering (names, numbers, or text), you can enter information into your phone in three ways:Method The phone shows  Use forABC  for all uppercase letters,  for all lowercase letters, or  for sentence style letters (first letter capitalized).Writing names. is the default (preset) method.123  for numbers. Entering numbers. You can switch to   when you are in a name box.Predictive text for text in messages. Writing messages and notes.3520_3560.ENv1_9355099.book  Page 26  Wednesday, February 26, 2003  3:31 PM
[ 27 ]Add information • ABC AND 123 METHODSYou can enter any combination of numbers and letters into phone book entries, Web addresses, and more using the ABC and 123 methods.The phone shows the current method with an icon, or small picture, in the upper left corner of the screen.Enter lettersWhen you are in a name box in the phone book, the phone shows the  icon. Use the phone’s keypad to enter letters:1Find the key with the letter you want to enter.2Press the key repeatedly until the letter appears on the screen.For example, press the 2 three times to enter the letter C. 3Wait for the blinking cursor to reappear before you enter another letter, unless the letter is on a different key.Example: To enter the name Albert:Press 2APress 5 5 5 lPress 2 2 bPress 3 3 ePress 7 7 7 rPress 8tNote: The default case in Abc is sentence case. Only the first letter of each sentence is capitalized. Enter numbersWhen you are in a number box in the phone book, the phone shows the  icon. To enter numbers, simply press the numbers you want.Icon showing current entry method3520_3560.ENv1_9355099.book  Page 27  Wednesday, February 26, 2003  3:31 PM
[ 28 ]Enter punctuation and other charactersDepending on the language selected for your phone, the following characters may be available:Note: Some networks may not support all language-dependent characters and/or services.ENTER SPACES AND PUNCTUATION•Press 0 to enter a space between words. •Press 1 briefly while in   to enter a period. •Press Star to show special characters. A screen appears with the available special characters. See “Use special characters in names and phone numbers” on page 29.Use the scroll keys to select the character you want, and then press Select, or use four-way scrolling using the 2, 4, 6, and 8 keys.•Press 2 to scroll up•Press 8 to scroll down•Press 4 to scroll left•Press 6 to scroll rightKey Characters Key Characters1 key Punctuation and symbols shortcut7 key P Q R S 72 key A B C 2 8 key T U V 83 key D E F 3 9 key W X Y Z 94 key G H I 4 0 key Space, 05 key J K L 5 Star key Press and hold for punctuation and symbols. 6 key M N O 6 Pound key Changes letter case.3520_3560.ENv1_9355099.book  Page 28  Wednesday, February 26, 2003  3:31 PM
[ 29 ]Add informationERASE MISTAKESIf you make a mistake:•Press Clear to erase one character to the left. • To erase all text, select Options, then select Clear textOR•Press and hold Clear.CHANGE LETTER CASE• To change cases (upper, lower, predictive, sentence), press Pound.The   icon switches to  , showing you are using lowercase letters.• Press and hold a key until the number of that key appears on the screen, or press and hold Pound to switch to numbers.Use special characters in names and phone numbersYour phone has specials characters, symbols, and punctuation that are available when writing text. Here is a sample: IN ABC1Press Star. 2A screen appears with the available symbols. 3Press Scroll up or Scroll down to move to the character you want, then select Insert. .?!@‘-_(),:;&/~\%* #+<=>“£$¥ §¡¿$3520_3560.ENv1_9355099.book  Page 29  Wednesday, February 26, 2003  3:31 PM
[ 30 ]Note: For faster scrolling when viewing special characters, you can use the 2 (up), 8 (down), 4 (left) and 6 (right) keys.IN 123The Star key inserts special characters for when you are prompted to enter a phone number.*This character sends command strings to the network. Contact your service provider for details.pThis character creates a pause that occurs when the phone dials a number. Numbers entered to the right of this special character are automatically sent as touch tones after a 2.5-second pause.wThis character causes the phone to wait for you to press Send.  • WRITE WITH PREDICTIVE TEXTWhen you are writing text messages on your phone, you can use the predictive text method of entering information. With predictive text, you need to press each number key only once for each letter. The phone predicts, or guesses, what you are writing. For example: To write “Nokia” with the English dictionary selected:What you press What you seePress 6oPress 6onPress 5onlPress 4onliPress 2Nokia3520_3560.ENv1_9355099.book  Page 30  Wednesday, February 26, 2003  3:31 PM
[ 31 ]Add informationKeys for predictive textTurn on predictive text input1Press Menu, and then press Select.2When Create message appears, press Select.3Press Options, scroll to Predictive text and press Select.Key PurposeKeys with lettersUse for word entry. Press each key only once for each letter.Star key Press to view the next matching word if the underlined word is not the word you intended. To change the underlined word, press Star repeatedly until the word you want appears. Also, press and hold this key for a list of symbols.Spell If the dictionary sees a word it does not recognize, you see Spell above the left selection key. Select Spell, enter the word you want to enter, and press Save.0 key Press once to accept a word and add a space.Pound Key Press and hold to enter a number. You see the   icon on the screen. Press and hold Pound again to write text letters.Clear Press once to delete the character to the left of the cursor.Star key Press repeatedly to add various punctuation marks.Pound key Press once quickly to switch the character case.  indicates uppercase.   indicates lowercase.160 The maximum number of characters available. The character counter appears in the top right corner of the screen and counts down for each character you add.3520_3560.ENv1_9355099.book  Page 31  Wednesday, February 26, 2003  3:31 PM
[ 32 ]4Scroll to the dictionary you want (for example, English).5Press Select.T9 prediction on appears. (T9 is the technical name for predictive text input.) This means you can use the predictive text method to enter messages. In the text message window where you write, the predictive text icon   appears. Predictive text can be turned on and off by pressing the Pound key twice.Note: When you turn on Predictive text, it is active in all areas of the phone where you write text, with the exception of the e-mail subject box.Turn off predictive text input1Repeat steps 1–5 in the section immediately above. 2Scroll to Prediction off and press OK.Tips for predictive textQUICK ACTIVATION OR DEACTIVATION OF PREDICTIVE TEXTTo quickly activate or deactivate T9 while writing a message, press and hold Options, or press Pound twice. ADD A SYMBOL1Press and hold the Star key.The symbol screen appears, showing the list of special characters. For more information on special characters see “Enter spaces and punctuation” on page 28.2Scroll to the symbol you want and select Insert.CHECK A WORDWhen you have finished writing, make sure the underlined word is the word you intended to write.If the word is correct:• Insert a punctuation mark, if needed.•Press 0 to confirm the change and enter a space.• Start writing the next word.3520_3560.ENv1_9355099.book  Page 32  Wednesday, February 26, 2003  3:31 PM
[ 33 ]Add informationIf the word is not correct:•Press Star repeatedly until the word you want appears, and then press 0 to confirm it.OR•Press Options, scroll to Matches, and then press Select. Scroll to the correct word and press Use. • Start writing the next word.When you enter a period to end a sentence, the phone switches to  so that the first letter in the next word will be uppercase (a capital letter).ADD A WORD TO THE DICTIONARYIf the word Options changes to Spell, the word you intended to write is not in the dictionary. You can add the word to the dictionary.1Select Spell and enter the word using standard text entry.2Select Save to save the word.INSERT NUMBERS1To add a number to the message, press and hold Pound until   appears on the screen. 2Enter the numbers you want, and then press and hold Pound to return to the   method.Tip: You can also press and hold any number key while writing a message. This will cause the number on the key to appear in the text.INSERT SYMBOLS1To put a symbol in the message, press Options and scroll to Insert symbol (or press Star and scroll to the symbol you want). 2Select the symbol you want (use the scroll keys to move through the symbols) and press Insert.WRITE COMPOUND WORDS1Write the first part of the word and press Scroll down to accept that part.2Write the last part of the compound word and press 0 to enter.3520_3560.ENv1_9355099.book  Page 33  Wednesday, February 26, 2003  3:31 PM
[ 34 ]6 The phone bookYour phone includes a phone book that can store up to 250 entries (names and associated phone numbers). In addition, the phone book can store up to five numbers and four text entries per entry, such as notes or addresses.• An entry in the phone book can consist of a number only, or a name and a number.• You cannot enter the same name twice. If you try to save a name that is already in the phone book, the phone asks if you want to add the number to an existing name. • OPEN THE PHONE BOOKThere are several ways to view the names in your phone book:• At the start screen, use Scroll up and Scroll down to scroll through the names.•Press Contacts, select Find, enter the first letter of the name. If more than one name appears, scroll to the name you want. • SAVE NAMES AND NUMBERSYou have several options for saving names and numbers. Quickly save a number1Enter the phone number using the keypad. 2Press and hold Options.The number is saved without a name, but you can add a name later. Quickly save a name and number1Enter the phone number using the keypad.2Press Options and select Save.Phone book3520_3560.ENv1_9355099.book  Page 34  Wednesday, February 26, 2003  3:31 PM
[ 35 ]The phone book3Enter a name and press OK.A confirmation message appears.4Press Done to return to the start screen.Save an entry using the Contacts menu1Press Contacts to enter the phone book.2Scroll to Add contact and press Select. Contact name: appears.3Enter a name and press OK.Number: appears.4Enter a number and press OK.A confirmation message appears.5Press Done to return to the start screen. • SAVE A TEXT ENTRY WITH A NAMEOnce you have added a contact to your phone book, you can add up to four text entries, such as an e-mail address, a mailing address, or a note to that contact.Note: Text entries can only be added to existing contacts. For instance, you cannot enter an e-mail address until you have selected a name to add the address to.   1Find the name or number to which you want to add text. 2Press Details, then press Options.3Scroll to Add detail, press Select, then scroll to the text type you would like to add (E-mail, Street addr., or Note).4Press Select, add your text, and press OK. 5Press Talk to return to the start screen. 3520_3560.ENv1_9355099.book  Page 35  Wednesday, February 26, 2003  3:31 PM
[ 36 ] • RETRIEVE INFORMATIONYou can retrieve numbers from the phone book several different ways.Retrieve numbers from the phone book 1At the start screen, press Contacts.Find appears highlighted.2Press Select and enter the desired name. 3When the name appears, press Talk to call the number.Retrieve information with shortcutsYou may want to use some of these shortcuts, or alternate methods for retrieving a number.•Press Contacts, enter the first letter of the name, scroll to the name, and press Details.• At the start screen, press the scroll keys to immediately enter your list of names, scroll to the name you want, and press Details. •Press Talk to access a list of your last ten dialed calls, scroll to the one you want to dial, and press Talk again.  • USE PHONE BOOK MENUSThe phone book has several menus from which you can choose. These menus appear when you press Contacts. Use the scroll keys to move to the menu you want to use. Find Search for a specific entry.Add contact Add a new contact to your phone book.Edit name Edit an existing contact.Delete Delete names and numbers one by one or all at once.Add number Add a contact to the phone book.3520_3560.ENv1_9355099.book  Page 36  Wednesday, February 26, 2003  3:31 PM
[ 37 ]The phone bookChange contacts viewYou can view your phone book in two different ways:In all views, you can use the scroll keys to move up and down through the list of names. To change contacts view:1Press Contacts.2Scroll to Settings and press Select.3When Contacts view appears, press Select. 4Scroll to the view you want and press Select.Settings View a new menu list which includes the phone book memory status and scrolling view. 1-touch dialing Assign up to eight keys for speed dialing. Voice tags “Tag” a phone book listing with a voice signal so you can call by speaking the signal into your phone.Caller groups The caller groups feature enables you to identify callers by the ringing tone or graphic that you have assigned to their group. A group can be as small as one person or as large as your entire phone book. You can define the ringing tone and graphic for up to five predefined groups in your phone book.Name list Shows all the names that are stored in your phone book. Four names appear on the screen at a time. Name+number Shows individual names and numbers. Only one name and its corresponding phone number appears on the screen at a time.3520_3560.ENv1_9355099.book  Page 37  Wednesday, February 26, 2003  3:31 PM
[ 38 ] • EDIT A NAME OR NUMBERYou can edit a name, a number, or both.1Retrieve the name or number you wish to edit.2Press Details, and then press Options. 3Scroll to Edit number or Edit name and press Select. 4Edit the name or number and press OK.  • ERASE STORED NAMES AND NUMBERSErasing stored names and numbers removes them from your phone. Once you delete an item, you can restore it only by reentering it.1Retrieve the phone book entry you want to delete.2Press Details, and then press Options.3Scroll to Delete number, and press Select.A confirmation message appears. 4Press OK.OR1Press Contacts, scroll to Delete, and press Select. 2Scroll to One by one and press Select.Your list of contacts appears. 3Scroll to the entry you want to delete and press Delete.4When the message Delete all details? appears, press OK. • DELETE THE ENTIRE PHONE BOOKThese steps delete all contacts in your phone book.1Press Contacts, scroll to Delete, and press Select. 2Scroll to Delete all and press Select.3When you see the message Are you sure?, press OK. 4Enter your security code. 3520_3560.ENv1_9355099.book  Page 38  Wednesday, February 26, 2003  3:31 PM
[ 39 ]The phone book • ADD A SECOND NUMBER TO A NAMEThere are several ways to add a number to an existing name in the phone book. Once you choose to add a number, you can select one of the following number type locations in which to store the second number: General, Mobile, Home, Work, or Fax. From the phone book1Press Contacts, scroll to Add number, and press Select. 2Scroll to the name to which you want to add the number and press Add.3Scroll to the type of number you are adding (General, Mobile, Home, Work or Fax), and press Select. 4Enter the number and press OK.From the start screen1Enter the phone number using the keypad. 2Press Options.3Scroll to Add to contact and press Select. 4Scroll to the name to which you want to add the number and press Add. 5Scroll to the desired number type and press Select.By retrieving the name1Retrieve the name to which you would like to add a second number. 2Press Details, then press Options.3Scroll to Add number, then press Select. 4Scroll to the desired number type and press Select. 5Enter the number and press OK. 3520_3560.ENv1_9355099.book  Page 39  Wednesday, February 26, 2003  3:31 PM
[ 40 ]Change the number typeOnce you have saved a name with two numbers, you can change the number type for either of the phone numbers. (For example, you can change the type if you saved a number as General and you want to change it to Home.)1Retrieve the name from the phone book.2Press Details, then scroll to the number you want to change. 3Press Options, scroll to Change type, and press Select.4Scroll to the number type you would like and press Select.Specify a primary numberIf any contacts in your phone book have multiple numbers, it is a good idea to specify the number that you dial most often (for that name) as the primary number. By assigning the most-used number as primary, you are telling the phone to dial that number when you select the name for dialing—a great time saver when you dial names with two numbers. 1Retrieve the name for which you want to select a primary number. 2Press Details, then scroll to the number you want to set as the primary number. 3Press Options, scroll to As primary no., and press Select. Primary number set appears on the screen.  • CREATE CALLER GROUPSYour phone allows you to create caller groups for listings with similar attributes in your phone book. The five available default caller groups are Family, VIP, Friends, Business, and Other. Each group has three attributes which can be defined by the user: Group name, Group tone, and Group logo. ADDING A NAME AND PHONE NUMBER TO A CALLER GROUP1Once you have retrieved the desired name and number from the phone book, press Details, then select Options.3520_3560.ENv1_9355099.book  Page 40  Wednesday, February 26, 2003  3:31 PM
[ 41 ]The phone book2Scroll to Caller groups, and press Select. 3Scroll to the desired caller group (for example, Family), and press Select.SETTING A RINGING TONE AND GRAPHIC FOR A CALLER GROUP1Press Contacts.2Scroll to Caller groups and press Select.3Scroll to one of the caller groups and press Select.4Scroll to one of the following functions and press Select.Rename groupEnter the new name for the caller group and press OK.Group ringing toneScroll to the desired tone and press OK. Default is the tone selected for the currently selected profile. Group logoScroll to On, Off, or View, and press Select.Group membersPress Select to view group members. To add or remove a member, press Options, then select Add name or Remove name. • CHECK MEMORY STATUSYou can learn what percentage of phone memory is free and what percentage has been used. 1Press Contacts and scroll to Settings.2Scroll to Memory status and press Select. 3520_3560.ENv1_9355099.book  Page 41  Wednesday, February 26, 2003  3:31 PM
[ 42 ]7 Call historyYour phone provides a call log that registers information about calls you make and receive. The call log keeps track of:• Missed calls• Received calls• Dialed numbers• Time spent on calls • CHECK MISSED, RECEIVED, OR DIALED CALLS1Press Menu 2 (Call log). Call log appears followed by Missed calls. 2Press Scroll up and Scroll down to move to Received calls, Dialed numbers, Delete recent call lists, and Call timers.3Press Select at the submenu you want.4For missed, received, and dialed numbers, a phone number (or the name associated with a number in the phone book) appears.5Press Scroll up and Scroll down to scroll to the number or name you want, then press Options.For missed, received, and dialed names or numbers, you have the choices shown in the list following the next step.6When you see the option you want, press Select.Call time Shows the date and time when the call was connected. (You must first set the phone’s clock.) Send message Allows you to write and send a text message to numbers listed in the call log.View number Shows a number when an associated name appears on the screen. This option works only if you have stored the associated number in the phone book. 3520_3560.ENv1_9355099.book  Page 42  Wednesday, February 26, 2003  3:31 PM
[ 43 ]Call historyTip: To dial any number that appears on your phone’s screen, press Talk.MISSED CALLS Your phone stores up to 30 numbers associated with calls you have missed. When you miss a call, the message Missed calls appears on your phone’s screen, along with the number of calls missed.You are notified of missed calls only if your phone was turned on in the original service area of your service provider.Note: If you chose the Forward if not answered option in Call Forwarding, your phone treats these forwarded calls as missed calls. DIALED CALLS, RECEIVED CALLSYour phone stores up to 30 numbers associated with calls you have dialed or received.  • CLEAR CALL LISTSYour phone uses call lists to track numbers for incoming, outgoing, and missed calls. You can delete some or all of the numbers that appear in your phone’s call log. You can delete dialed numbers, received call numbers, or missed call numbers. 1Press Menu 2-4 (Call log > Delete recent call lists).2Use Scroll up or Scroll down to scroll through the options list.The list includes: All, Missed, Received, and Dialed. Edit number Allows you to edit the number shown on the screen.Save Saves the number in your phone book.Add to contactAdds the number to a name already saved in your phone book.Delete Removes the number from the call log.Call You can call the number that just called your phone.3520_3560.ENv1_9355099.book  Page 43  Wednesday, February 26, 2003  3:31 PM
[ 44 ]3Stop at the appropriate option and press Select.The All option clears every number in every list, whereas the other options clear only the numbers associated with that option. For example, the Dialed option clears only the numbers associated with calls you previously dialed.Caution: You cannot undo this operation. • CALL TIMERSYour phone uses call timers to track the amount of time you spend on each call. You can review phone use by checking the phone’s call timers.1Press Menu 2-5 (Call log > Call timers)2Press Scroll up or Scroll down to scroll through the options described in the following list.Duration of last callShows the time used for the last call made.Duration of dialed callsShows the time used for all outgoing calls since you reset the timers.Duration of received callsShows the time used for all received calls since you reset the timers.Duration of all calls Shows the time used for all calls that have been made and received since you reset the timers.Clear timersClears (erases) all call timers for the currently selected phone number. Your phone includes separate timers for each number used, with the exception of the life timer.3520_3560.ENv1_9355099.book  Page 44  Wednesday, February 26, 2003  3:31 PM
[ 45 ]Call historyCaution: This action cannot be undone. If you use this feature to log the amount of time spent on calls, you may want to record the information in the call timers before you clear them.Note: The actual invoice for calls and services from your service provider may vary, depending upon network features, rounding-off for billing, taxes, and so forth. • TURN ON A CURRENT CALL TIMERYou can set your phone to show the elapsed time during a call.1Press Menu 4-3-3 (Settings > Call settings > Show call time on display).2Scroll to On and press OK. Now the timer is active during each call you make or receive. The time appears on the phone’s screen.3After a call has ended, press any key on your phone to clear the current call time from the screen. • CLEAR CALL TIMERS1Press Menu 2-5-5 (Call log > Call timers > Clear timers).The Security code field appears.2Enter your security code and press OK.3520_3560.ENv1_9355099.book  Page 45  Wednesday, February 26, 2003  3:31 PM
[ 46 ]8 Advanced calling featuresThis chapter describes advanced calling features such as conference calling, using call waiting, and using credit cards for calls. Not all the features described here are available in all wireless network systems.  • SET IN-CALL OPTIONSYour phone allows you to use a number of features during a call. These features are known as in-call options. To access an option during a call, press Options, and choose one of the following options:Note: Many in-call options are network service features. To use these options, you must contact your service provider.The above options can affect the microphones of any enhancements connected to the phone.Lock keypad Activates keyguard (see page 16)Record Record sounds with your phone and listen to them laterEqualizer Customize the audio properties of your phone New call Allows you to create a new call while in a call.Touch tones Allows you to manually enter a touch tone string (series of tones) or search for a string in your phone.End all calls Ends all active calls.Contacts Allows you to use the phone book. Once you open the phone book, pressing End will not close the phone book, but it will end the current call.Menu Takes you to the main menus.Mute Mutes the phone’s microphone. If, somehow, your phone’s microphone has already been muted, Unmute appears instead of Mute. Press OK to choose either of these options.3520_3560.ENv1_9355099.book  Page 46  Wednesday, February 26, 2003  3:31 PM
[ 47 ]Advanced calling features • CALL WAITINGIf you have call waiting, your phone beeps during a call to let you know that someone else is calling you. Depending on your caller ID setup, the phone might also show the number of the incoming call. Call waiting is not available in all wireless systems. Before you can use call waiting, you must contact your service provider to make sure this feature is available and turned on for your phone. Then you must activate the call waiting feature. Store the call waiting feature code1Press Menu 4-7-2 (Settings > Network services > Network feature setting).The Feature code box appears.2Enter the feature code your service provider gave you and press OK.3Scroll to Call waiting and press Select. 4Make sure that Activate is highlighted and press Select.Activate call waiting1Press Menu 4-7 (Settings > Network services).2 Select Call waiting, then select Activate.Your phone calls the network to confirm the feature code you entered. After the network confirms the feature code, call waiting is activated.Manage callsCall waiting works with both local and long distance calls.• To answer an incoming call, press Talk.• To switch from one call to another, press Talk.• To end both calls, press End.Make a conference callWhile in a call, you can call another number and add a third party to the call. The conference call feature varies based on wireless systems. Contact your service provider for details.3520_3560.ENv1_9355099.book  Page 47  Wednesday, February 26, 2003  3:31 PM
[ 48 ]1While in a call, you can either dial the number you want to add and press Talk. ORPress Options, scroll to New call, press Select, enter the phone number, and press Call.If you do not remember the number of the party you want to include in the conference, and you know that this number is in your phone book, you can retrieve the number. 2When the third party answers, press Talk to connect all three parties.3To place one of the parties on hold, press Talk again. If you press Talk a third time, the party you placed on hold rejoins the call, and the second party is placed on hold. Once you place one of the parties on hold, you are unable to rejoin all three parties.4To drop all parties, press End.Look up a number during a conference callIf you do not remember a number that you need to call while in another call, and you know that this number is in your phone book, you can retrieve the number without having to end the current call.1During the call, press Options.2Scroll to Contacts and press Select.Find appears highlighted.3Press Select.4Enter a name and press Find, or scroll through the phone book.5Press Details. • CALL FORWARDINGWith call forwarding, you can send incoming calls to another phone number. This way, if you are unable to receive calls on your phone, all calls going to that phone can be forwarded to another phone. You never have to miss an important call.The call forwarding feature is not available in all wireless systems. Contact your service provider for details and availability.3520_3560.ENv1_9355099.book  Page 48  Wednesday, February 26, 2003  3:31 PM
[ 49 ]Advanced calling featuresNote: You can enter the call forwarding feature code manually, rather than storing it. Each time you need to forward phone calls, you must enter the feature code before the phone number (for example, *72 555 1212).Store the call forwarding feature code1Press Menu 4-7-2 (Settings > Network services > Network feature setting).The Feature code field appears.2Enter the feature code your service provider gave you and press OK.3Press Scroll up or Scroll down to scroll to Call forwarding and press Select.4Scroll to each Call forwarding option you want, and select each one, then scroll to Activate, and press Select, for each option.Activate call forwarding1Press Menu 4-7-2 (Settings > Network services > Network feature setting).2Scroll to the desired call forwarding option, as described in the following list, and press Select.Forward all calls Forwards all incoming calls.Forward if busy Forwards calls only when you are on your phone.Forward if not answeredForwards calls if you do not answer. This option is handy if you want to give your phone to someone for a short period of time, but you do not want them to answer the phone.Forward if out of reach Forwards calls if you are out of reach for your wireless network or if your phone is turned off.Cancel all call forwardingCancels all forwarding options that are currently active.3520_3560.ENv1_9355099.book  Page 49  Wednesday, February 26, 2003  3:31 PM
[ 50 ]3Highlight Activate and press Select.4In the Number field, either enter the number to which you want your calls forwarded or press Find to find this number in the phone book (if you have stored the number in the phone book).5Press OK.Your phone calls the network to confirm the feature code that you entered in Menu 4-7-2. After the network confirms the feature code, call forwarding is activated.  • REDIAL AUTOMATICALLYOccasionally, your calling network may receive heavy traffic which can cause you to receive a fast busy signal when dialing a number. If the network is busy, your phone will automatically redial the desired number and notify you once the network becomes available. • When a network is busy, your phone redials the number up tothree times.• If you want to stop this process prior to the last attempt, press End. This stops the automatic redialing.Before you can use the automatic redial feature, you must activate it. 1Press Menu 4-3-1 (Settings > Call settings > Automatic redial).2Scroll to On.3Press Select. • CALLING CARDYou can use a calling card when you dial long distance calls. First you must store your calling card information in the phone. Your phone can store information for a maximum of four calling cards.Save calling card information (part 1)1Press Menu 4-3-2 (Settings > Call settings > Calling card). Enter your security code, when prompted.3520_3560.ENv1_9355099.book  Page 50  Wednesday, February 26, 2003  3:31 PM
[ 51 ]Advanced calling features2Scroll to card A, B, C, or D and press Options.3Scroll to Edit and press OK. Dialing sequence appears.4Press Select.5Press Scroll up or Scroll down to scroll through the list of dialing sequences, as described in the following table. 6Press Select.(part 2)The order of the following steps may vary, depending on which dialing sequence your card uses.7When prompted for the calling card’s access number, enter the number and press OK.This number is usually the 1-800 number that is listed on the calling card.8When prompted to enter a calling card number (usually shown on the front of the calling card), enter the number (and PIN number if required) and press OK.Dialing sequence Use for cards that require you toAccess number+ phone number+ card numberDial 1-800 access number, then phone number, and then card number (+ PIN if required).Access number+ card number+ phone numberDial 1-800 access number, then card number (+ PIN if required), and then phone number.Prefix + phone number+ card numberDial the prefix (any numbers that must precede the phone number) and phone number you want to dial, and then card number (+ PIN, if required).3520_3560.ENv1_9355099.book  Page 51  Wednesday, February 26, 2003  3:31 PM
[ 52 ]9Press OK again when the Save changes? message appears.10 Press Scroll up or Scroll down to scroll to Card name, press Select, and enter the card name using your phone’s keypad. 11 Press OK.Choose a calling card to useIf you have more than one calling card, you must choose one before making a call.1Press Menu 4-3-2 (Settings > Call settings > Calling card).Enter your security code when prompted.2Scroll to the desired card and press Options.3Press Scroll up or Scroll down to highlight Select and press OK.The message Card ready for use appears.Make a calling card call1Enter the phone number, including any prefix (such as 0 or 1) that your calling card might require when you make a calling card call.See your calling card for instructions.2Press and hold Talk until your phone displays the message Card call and then Wait for tone, then press OK.3When you hear the tone from your calling card service, press OK.After the tone, your phone displays the message Wait for tone, press OK again. 4Press OK.Note: This procedure might not apply to all the calling card options that are programmed into your phone. Check your calling card for more information, or contact your local or long distance company. • VOICE DIALING You can dial up to 10 of your stored phone book numbers using the voice dialing feature. Before you can place a call using voice dialing, you must first assign a voice tag to the number.3520_3560.ENv1_9355099.book  Page 52  Wednesday, February 26, 2003  3:31 PM
[ 53 ]Advanced calling featuresNote: Your phone must be on to use this function. Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger.Assign a voice tag to a phone number1At the start screen, scroll to the name to which you want to give a voice tag.2Press Details, then Options, and scroll to Add voice tag. 3Press Select. The phone displays Press Start, then speak after tone.4Press Start. You hear several beeps, and Please speak now appears. 5Speak clearly into the microphone.Note: Do not press Quit unless you want to cancel the recording.The phone automatically stops recording and then saves and replays the voice tag.VOICE TAG ERRORSIf recording is not successful, you may see one of the following error message:Voice too quiet, try again?Voice tag too long, try again?Voice tag too short, try again?Press OK to try again.Before using voice dialing, note the following:• Voice tags are not language-dependent. They are dependent on the speaker’s voice.• Voice tags are sensitive to background noise. For best results, record them, and make calls in a quiet environment.3520_3560.ENv1_9355099.book  Page 53  Wednesday, February 26, 2003  3:31 PM
[ 54 ]• When recording a voice tag or making a call by saying a voice tag, hold the phone in the normal position near to your ear.• Voice tags must be shorter than 2 seconds, but very short names are not accepted. Use long names and avoid similar names for different numbers.Note: You must say the name exactly as you said it when you recorded it. This may be difficult in, for example, a noisy environment or during an emergency; you should not rely solely upon voice dialing in all circumstances.Do not rely only on a voice tag for dialing emergency numbers. In emergencies, stress causes changes in your voice, that may keep the phone from recognizing the command. DIAL A NUMBER USING VOICE DIALING1Press and hold Contacts.When you hear several beeps and Please speak now appears, release the button.If you have the optional headset attached, press and hold the headset button, then when the phone beeps and Please speak now appears, release the button.2Pronounce the voice tag clearly into the microphone. When the phone finds the voice tag, the phone automatically dials the number.If the phone does not locate a number, you hear an error tone and No match found appears. To start voice dialing again, press and hold Contacts (or the headset button) immediately after the error tone.Play back a voice tag1Press Contacts and scroll to Voice tags.2Press Select, then scroll to the name with the voice tag you want to hear.3Press Options, select Playback, and press Select.3520_3560.ENv1_9355099.book  Page 54  Wednesday, February 26, 2003  3:31 PM
[ 55 ]Advanced calling featuresChange a voice tag1Press Contacts and scroll to Voice tags.2Press Select, then scroll to the name with the voice tag you want to change.3Press Options, scroll to Change, and press OK.The phone displays Press Start, then speak after tone.4Press Start.The phone repeats your voice tag, and Voice tag saved appears.Erase a voice tag1Press Contacts and scroll to Voice tags.2Press Select, then scroll to the name with the voice tag you want to delete.3Press Options, scroll to Delete, and press Select. Delete voice tag? appears. 4Press OK to delete the voice tag. • VOICE RECORDERThis feature allows you to record speech or sounds with your phone. You can record information such as phone numbers and personal memos, but the voice recorder can also record an active phone conversation. The total available time is 180 seconds if no memos have been stored. The maximum length of a recording depends on how much memory remains available. The length of time remaining for a current recording will be displayed on your phone’s screen. Note: Obey all applicable laws governing recording of calls. Do not use this feature illegally.Record speech or sound1Press Menu 5-1-1 (Voice > Recorder > Record).After the recorder start tone is heard, the phone begins recording.3520_3560.ENv1_9355099.book  Page 55  Wednesday, February 26, 2003  3:31 PM
[ 56 ]2When you finish recording, select the Stop option.A Title box appears.3Enter the title you wish to assign to the recording and press OK.Record while in a call1While in a call, press Options, then select Record.After the recorder start tone is heard, the recorder begins recording the phone conversation. Also, the recorder recording tone will play every 5 seconds to remind the other person on the call that the conversation is being recorded. 2When recording is done, select the Stop option. Recording saved appears, and the recording is saved in the Recordings list.View recording list and play recordings1View your saved recordings by selecting the Recordings list option: press Menu 5-1-2 (Voice > recorder > Recordings list). 2Scroll to the recording you would like to play, press Options, then select Playback.3End the playback by selecting Stop.Delete a recordingFrom the Recording list menu, select the recording you would like to delete, press Options, then select Delete. Edit a recording title1Go to the Recordings list, scroll to a recording, and press Options.2Scroll to Edit title, and press Select.3Edit the title as needed and press OK.Set the voice memo alarm1Go to the Recordings list, scroll to a recording and press Options.3520_3560.ENv1_9355099.book  Page 56  Wednesday, February 26, 2003  3:31 PM
[ 57 ]Advanced calling features2Scroll to Add alarm and press Select.3Enter the alarm date and time, and press OK. When the alarm sounds, press Stop, then Play to hear the recording. • VOICE COMMANDSThe voice command feature allows hands-free operation of certain phone features. Voice commands work similar to voice dialing. Before using voice commands, you must first associate a voice tag to the phone function. You can set as many as five voice commands.View available functions Press Menu 5-3 (Voice > Voice commands) and scroll through the list of functions.Add a voice tag for the command1Press Menu 5-3 (Voice > Voice commands).2Scroll to the phone function you wish to tag, then press Select.3Press Options, then select Add command. Phone featureYou can add a voice command to select a profile, or activate a featureProfiles NormalSilentMeetingOutdoorPagerVoice mailboxCheck your voice messagesRecorder RecordCall log Set up a voice command to take you to your call log3520_3560.ENv1_9355099.book  Page 57  Wednesday, February 26, 2003  3:31 PM
[ 58 ]4Press Start, then speak the voice tag clearly into the microphone.Note:  Do not press Quit unless you want to cancel the recording.The phone replays then saves the recorded tag. The   icon appears next to commands which have voice tags assigned.Activate a voice commandAfter you have associated a voice tag with a phone function, you can issue a command by speaking the voice tag. There are two ways to activate a voice command: 1If you have the optional headset attached, press and hold the headset button. ORPress and hold Contacts.2When Please speak now appears, pronounce the voice tag clearly into the microphone. When the phone finds the tag, Found appears, and the command is issued.Work with an existing voice command tagAfter you have associated a voice tag to a command, you can choose one of the following options:• Listen to the tag (Playback)• Change the tag• Delete the tag • SEND YOUR OWN NUMBER IN CALLER IDWith each call you place, you can determine whether your telephone number appears on another phone’s caller ID.In most service areas, when you call others, your name is presented to their caller ID (if they subscribe). With Send own caller ID, you can block or send the display of your number when you make a call. 3520_3560.ENv1_9355099.book  Page 58  Wednesday, February 26, 2003  3:31 PM
[ 59 ]Advanced calling featuresNote: Send own caller ID when calling might not be available in your wireless system. Contact your service provider for details and availability. Also note that this feature is effective only when you call a number that is equipped with caller ID.Before you can use Send own caller ID when calling, you must first store its feature code. Otherwise, this feature might not appear on your phone’s menu. Store the feature code 1Press Menu 4-7-2 (Settings > Network services > Network feature setting).The Feature code field appears.2Enter the feature code from your service provider and press OK.3Press Scroll up or Scroll down to scroll to Send own caller ID and press Select.4Highlight Yes and press Select.The phone then displays Feature code saved in menu.Allow your number to appear1Press Menu 4-7-2 (Settings > Network services > Network feature setting).2Enter the feature code from your service provider.3Press up or down to scroll to Send own caller ID when calling and press Select.4Scroll to Yes if you want to show your number.5Press Select. • SELECT A PHONE NUMBERWhen you first activate your phone, your service provider programs the phone number and system information into your phone’s memory. The number assigned to your phone provides service for only one service area.3520_3560.ENv1_9355099.book  Page 59  Wednesday, February 26, 2003  3:31 PM
[ 60 ]Your phone can be activated in up to three different service areas. For example, your phone could be activated in Dallas, Toronto, and New York. Each service area would assign a different phone number or account to your phone. You must select a phone number for your home system and, if you travel outside your home system, you can choose another number. Only one phone number can be active at a time.Note: You may not need up to three numbers for your phone if your service provider has service or roaming agreements for each area in which you wish to use your phone. Contact your service provider for details.Select the phone number1Press Menu 4-7-6 (Settings > Network services > Own number selection).2Scroll to the phone number you want to use and press Select.The first phone number on this list is the currently selected number. You need at least one active number to make and receive calls and to use mobile messaging services. Select digital or analogYour phone can work in both digital and analog modes. The default mode is digital and analog, which appears on your phone as Digit. & analog when you press Menu 4-7-7 (Settings > Network services > System selection).This means that your phone uses both digital and analog voice channels. The phone always tries to find a digital voice channel first, but if a digital voice channel is not available, the phone looks for an analog voice channel.Note: This feature is available only for certain phones. Contact your service provider for more information.3520_3560.ENv1_9355099.book  Page 60  Wednesday, February 26, 2003  3:31 PM
[ 61 ]Advanced calling features • SET TOUCH TONESTouch tones (or DTMF tones) are sounds that are produced when you press the keys on your phone’s keypad. You can use touch tones for many automated over-the-phone services such as checking bank balances and airline schedules and using your voice mailbox. Touch tones can be sent only when a call is active. Warning: If you send touch tones while in the analog mode, be careful not to send confidential information.Set manual touch tones1Press Menu 4-4-3-1 (Settings > Phone settings > Touch tones > Manual touch tones).2Select one of the following options, and then press Select:Set touch tone length You can also set the length of each touch tone. 1Press Menu 4-4-3-2 (Settings > Phone settings > Touch tones > Touch tone length).2Use Scroll up or Scroll down to scroll to Short or Long. Short sets the tone length to 0.1 second. Long sets the tone length to 0.5 second.3Press Select.Continuous The tone sounds for as long as you press and hold a key.Fixed Sets the length of touch tones to Short.Off Turns off the tones. No tones are sent when you press a key.3520_3560.ENv1_9355099.fm  Page 61  Thursday, February 27, 2003  11:55 AM
[ 62 ]Store touch tone stringsYou can store touch tone strings the same way that you store names and numbers in your phone book. You can store an entire sequence of digits and send it as touch tones for frequently used strings of numbers.STORE TOUCH TONE STRINGS WITH PHONE NUMBERS1Enter the phone number that you want associated with a touch tone.2Press , then select w or p where needed.w (wait): When you dial this phone number, your phone first dials the number, and then waits (because of the w character) for you to press Send. When you press Send, the phone sends your touch tone.p (pause): If you include a p character instead of a w, your phone pauses for 2.5 seconds and then automatically sends the touch tone.3Enter the touch tone string.4Store the number as you normally would.SEND A TOUCH TONE STRING1Press Menu 4-4-3-1 (Settings > Phone settings > Touch tones > Manual touch tones).2Make sure that the setting is not set to Off.If set to off, press Scroll up or Scroll down to scroll to one of the other options and press Select.3During your call, press Options, scroll to Touch tones, and press Select.4Enter the touch tone string or retrieve the string from the phone book, and press Tones.Warning: If you send touch tones while in the analog mode, be careful not to send confidential information.3520_3560.ENv1_9355099.book  Page 62  Wednesday, February 26, 2003  3:31 PM
[ 63 ]Voice mail9Voice mailVoice mail provides a way for callers who miss you to leave a message that you can retrieve later. To use voice mail, you must sign up for the feature with your wireless service provider.  • CHECK FOR MESSAGESYour phone notifies you when you receive a voice message (see “Set the message alert tone” on page 68). The message New voice message appears on your phone’s screen, along with the icon.If you have received more than one voice mail message, depending on your wireless network, your phone may show the number of messages that you have received.Note: To use voice mail, you need to learn the various greetings, passwords, and prompts of the voice mail system. Your service provider can provide instructions.  • SET UP YOUR VOICE MAILBOXAs part of your network’s voice mail feature, your service provider gives you a voice mailbox phone number. Save this number in your phone to make getting your voice messages quick and convenient.1Press Menu 0-1-9-2 (Messages > Voice messages > Voice mailbox number).Mailbox number appears.2Enter your voice mailbox phone number, then press OK.Your voice mailbox number can be up to 32 digits long and is used until changed. Therefore, if your phone number changes, you may need to change your voice mailbox number along with it.3520_3560.ENv1_9355099.book  Page 63  Wednesday, February 26, 2003  3:31 PM
[ 64 ] • SET GREETINGS Voice greetings may vary in different wireless systems. If you need information about how to record your greeting, contact your service provider. • LISTEN TO YOUR VOICE MESSAGESThe method for listening to your voice messages varies, depending on your service provider. Call your service provider if you have any questions.1When your phone alerts you to new voice messages, press Listen and follow the instructions given on the phone. 2If you’d rather listen to your messages later, press Exit.3To listen to your voice messages, press and hold 1. ORPress Menu 0-1-9 (Messages > Voice messages). Select Listen to voice messages.The message Calling voice mailbox appears on the screen. Follow the prompts to review your messages.3520_3560.ENv1_9355099.book  Page 64  Wednesday, February 26, 2003  3:31 PM
[ 65 ]Personalize rings and tones10 Personalize rings and tones •PROFILESA profile is a group of settings you can use to customize the way your phone works. You can set your own preferences for these items:• Ringing options •Ringing tone• Ringing volume• Vibrating alert• Message alert tone• Keypad tones• Warning tones• Alert for• Tone downloads• Profile name (except for Normal)Your phone comes with five profiles, and each can be customized:• Normal (default setting) • Silent•Meeting• Outdoor•Pager • SELECT A DIFFERENT PROFILE1Quickly tap the power key or press Menu 3.2Press Scroll up or Scroll down to move to the profile you want to use.Profile names are highlighted as you scroll through them.3Press Select to select a profile.3520_3560.ENv1_9355099.book  Page 65  Wednesday, February 26, 2003  3:31 PM
[ 66 ] • CUSTOMIZE A PROFILE1Press Menu 3 (Profiles).2Scroll to the desired profile in the list.3Press Select to view the options for the selected profile.Note: When you change a setting in the current profile, it affects only that profile. Your phone’s normal settings do not change.Set ring optionsYou can choose the type of ring your phone uses to notify you of an incoming call. This setting does not affect any incoming text message alert tones. 1Press Menu 3 (Profiles).Your phone lists each profile.2Press Scroll up or Scroll down to scroll to the desired profile in the list for which you want to set the ringing options, and press Select. 3Scroll to Customize and press Select.4Scroll to Ringing options and press Select. 5Scroll to one of the ringing options, as described below, and press Select.Select Activates the currently highlighted profile.Customize Enables you to customize a profile by changing the current settings.Press Select to choose from several lists.Timed Allows you to set a time length for the expiration of a profile setting.Ring The phone rings normally.Ascending Ringing volume increases (gets louder) if the phone is not answered.3520_3560.ENv1_9355099.book  Page 66  Wednesday, February 26, 2003  3:31 PM
[ 67 ]Personalize rings and tonesSet the ringing toneThe ringing tone is the sound your phone makes when you receive a call. You can set the ringing tone to a specific sound or tune to personalize the rings. Note: If you have already chosen a ringing option of either Silent or Beep once, the ringing tones are already turned off. See “Set ring options” on page 66 for details.1Press Menu 3 (Profiles).Your phone lists each profile. 2Press Scroll up or Scroll down to scroll to the profile for which you want to set the ringing tones.3Press Select. 4Scroll to Customize and press Select.5Scroll to Ringing tone and press Select. 6Scroll through the options; when you hear the tone you want, press Select.Set the ring volumeYou can set the default ringing volume for incoming voice calls and message alert tones. 1Press Menu 3 (Profiles).2Press Scroll up or Scroll down to scroll to the profile for which you want to set the ringing volume, and press Select.3Scroll to Customize and press Select.4Scroll to Ringing volume and press Select. Ring once The phone rings once to indicate an incoming call.Beep once The phone beeps once to indicate an incoming call.Silent The phone makes no sound.3520_3560.ENv1_9355099.book  Page 67  Wednesday, February 26, 2003  3:31 PM
[ 68 ]5Scroll through the options; when you hear the volume level you want, press Select.Note: As you scroll through the ringing options, pause to hear a sample of the tone. Although the ringing sample for level 4 and level 5 are the same, ringing level 5 will produce very loud ringing.Set a vibrating alert Instead of choosing to have your phone ring, you can have it vibrate to indicate an incoming call.1Press Menu 3 (Profiles).2Press Scroll up or Scroll down to scroll to the profile for which you want to set the vibrating alert, and press Select.3Scroll to Customize and press Select.4Scroll to Vibrating alert and press Select again. 5Press Scroll up or Scroll down to scroll to On and press Select. The phone does not vibrate when connected to any charging device.Set the message alert toneYou can set your phone to use a certain tone to indicate an incoming text message.1Press Menu 3 (Profiles).2Press Scroll up or Scroll down to scroll to the profile for which you want to set the message alert tone, and press Select. 3Select Customize and press Select.4Scroll to Message alert tone, then press Select.5Press Scroll up or Scroll down to scroll through your choices.The phone plays samples of each choice as you scroll to it.6Press Select for the tone you want.3520_3560.ENv1_9355099.book  Page 68  Wednesday, February 26, 2003  3:31 PM
[ 69 ]Personalize rings and tonesSet keypad tonesKeypad tones set the volume of the tone you hear when you press your phone’s keys.1Press Menu 3 (Profiles).2Press Scroll up or Scroll down to scroll to the profile for which you want to set the keypad tones, and press Select.3Select Customize and press Select.4Scroll to Keypad tones and press Select. 5Press Scroll up or Scroll down to scroll to one of the levels and press OK.• If you choose Off, no keypad tones are heard.• If you chose the Silent profile in step 2, then the keypad tones are turned off.Set warning tones You can set warning tones and the tones used for the games in your phone. Warning tones include the sounds your phone makes during error conditions, during confirmations, when a battery is low, and when you need to recharge the battery.1Press Menu 3 (Profiles).2Press Scroll up or Scroll down to scroll to the profile for which you want to set the warning tones, and press Select.3Scroll to Customize.4Select Warning tones and press Select. 5Scroll to On and press Select.If you do not want to use warning tones, you can turn them off by scrolling to Off and pressing Select.Note: Game sounds can only be set under the Games menu.3520_3560.ENv1_9355099.book  Page 69  Wednesday, February 26, 2003  3:31 PM
[ 70 ]ALERT FORYou can choose to have your phone sound an audible alert only when a member of a selected caller group is calling. For more details, see “Create caller groups” on page 40.TONE DOWNLOADSIf available, this feature lets you download ringing tones through your WAP browser. Check with your service provider for more details.RENAME A PROFILEYou can rename any of the profiles except Normal. You may want to use your own name for one of the profiles. If you do this, then whenever that profile is selected, your name appears on the start screen.1Press Menu 3 (Profiles)2Press Scroll up or Scroll down to scroll to the desired profile and press Select.3Scroll to Customize, Profile name, and press Select.4Enter the new name and press OK.3520_3560.ENv1_9355099.book  Page 70  Wednesday, February 26, 2003  3:31 PM
[ 71 ]Personalize phone settings11 Personalize phone settingsYou can change certain settings so that your phone suits your own needs and lifestyle. Changes you can make include changing the language on the screen, showing or hiding the clock, and setting up one-touch dialing. • SET THE LANGUAGEYou can set your phone to use a certain language.Your possible choices are English, Spanish, Canadian French, Brazilian Portuguese, Russian, Hebrew, and traditional Chinese. These choices vary in different regions. All these languages may not be available in your phone. 1Press Menu 4-4-1 (Settings > Phone settings > Language).2Press Scroll up or Scroll down to scroll to the language you want to use and press Select. • SET AND DISPLAY THE CLOCKYour phone has an internal clock that you can set to appear on the phone’s screen. The clock is connected to an alarm clock. See “Alarm clock” on page 114 for details.Set the clock1Press Menu 4-2-2 (Settings > Time settings > Clock).2Press Scroll up or Scroll down to scroll to Set the time and press Select. The Time field appears.3Enter the time using an hh:mm format and press OK. For example, to set your clock to 9:30 a.m., enter 09:30. If you set the time format for 24-hour time, enter the number the same way: 09:30 for 9:30 a.m., or 21:30 for 9:30 p.m.Clock3520_3560.ENv1_9355099.book  Page 71  Wednesday, February 26, 2003  3:31 PM
[ 72 ]• If you set time format to am/pm, press Scroll up or Scroll down to scroll to am or pm and press Select.• If you set the time format to 24-hour, the time is set as soon as you press OK after adjusting the time.Show the clock on the start screen1Press Menu 4-2-2-1 (Settings > Time settings > Clock > Show/Hide clock).2To show the clock, scroll to Show clock and press Select. 3Select Hide clock if the clock is showing and you do not want to see it. Select the am/pm or 24-hour formatYou can change the way your clock shows the time, whether in am/pm (12-hour) or 24-hour format.1Press Menu 4-2-2 (Settings > Time settings > Clock).2Press Scroll up or Scroll down to scroll to Time format and press Select.3Press Scroll up or Scroll down to scroll to either am/pm or 24-hour and press Select. • SET THE CLOCK TO BE UPDATED BY THE NETWORKYou can set your phone’s clock to be updated by the network, if supported by your network service. Turn on the network date and time update1Press Menu 4-2-3 (Settings > Time settings > Auto-update of date and time).2Scroll to On or Confirm first, then press Select. If you choose Confirm first, you will receive the message Update date and time of the phone? before the phone’s clock is updated. Select OK to accept the update or Exit to reject it.3520_3560.ENv1_9355099.book  Page 72  Wednesday, February 26, 2003  3:31 PM
[ 73 ]Personalize phone settingsTurn off the network date and time update1Press Menu 4-2-3 (Settings > Time settings > Auto–update of date and time), then press Select.2Scroll to Off, then press Select.  • ADD A WELCOME NOTEYou can set your phone to show a brief welcome note each time you switch on your phone. The note can include your name, a reminder, or more. The maximum length of this note is 44 characters. 1Press Menu 4-4-4 (Settings > Phone settings > Welcome note).2Enter the text of the welcome note. As you enter characters, they appear to the left of the cursor. Press Clear to delete characters to the left of the cursor. Press Scroll up or Scroll down to move the cursor right or left.3Press Options.4Scroll to Save and press Select.If you ever want to delete the welcome note, select Delete instead. • 1-TOUCH DIALINGYou must store names and numbers in your phone book before you can use speed dialing (1-touch dialing). To set up speed dialing, assign a name from the phone book to a 1-touch dial location, using your phone’s keys 2 through 9. When you press and hold the key, the phone automatically dials the associated number.•1 key: This key is used exclusively to dial your voice mailbox. •2 key: You can use this key to dial a customer care operator. See “Contact your service provider” on page 9 for details. You can overwrite this feature and assign a 1-touch dial location to the 2 key. 3520_3560.ENv1_9355099.book  Page 73  Wednesday, February 26, 2003  3:31 PM
[ 74 ]Set up a 1-touch dial key1Press Contacts and scroll to 1-touch dialing.2Press Select.3Press Scroll up or Scroll down to scroll to the first number that includes the message (empty) and press Assign.4Press Find or the Scroll up or Scroll down to scroll to the name and number to which you want to assign this key and press Select.Repeat these steps 1–4 for as many keys as you want to set up.Use 1-touch dialingTo call a number using speed dialing, press and hold the appropriate key for a few seconds.The phone dials the number.Change 1-touch dialing numbersAfter you have assigned a speed dialing number to a key, you can change key and number associations at any time.1Press Contacts, scroll to 1-touch dialing, and press Select.2Scroll to the key you want to change and press Options.3Scroll to Change and press Select.4Enter the new number or retrieve a number from the phone book.5When you have entered the number, press OK.ORIf you have found a number in the phone book, press Select.If the name you selected has more than one number, scroll to the number you want and press Select.Delete speed dialing numbersYou can delete speed dialing key assignments at any time.1Press Contacts.3520_3560.ENv1_9355099.book  Page 74  Wednesday, February 26, 2003  3:31 PM
[ 75 ]Personalize phone settings2Press Scroll up or Scroll down to scroll to 1-touch dialing and press Select.3Scroll to the key with the number you want to delete and press Options.4Scroll to Delete and press Select.5Press OK. • AUTOMATIC ANSWERINGYou can set your phone to answer incoming voice calls after one ring. This setting works only when your phone is connected to a headset or to an approved hands-free kit that is equipped with the ignition sense option, with the ignition on.1Press Menu 4-6-1-2 (Settings > Accessory settings > Headset > Automatic answer). You must select Loopset or TTY/TDD to activate Autoanswer for those features.2Press Scroll up or Scroll down to scroll to either On or Off and press Select.Note: Handsfree and Headset do not appear unless your phone has already been connected to a hands-free kit or headset. • PHONE LIGHTS (CAR KIT ONLY)While your phone is connected to a car kit, you can set the phone’s lights two ways. You can either have the lights on only when you use the phone or have them on the entire time that the phone is connected to the car kit. This setting works only when your phone is connected to a car kit. 1Press Menu 4-6 (Settings > Accessory settings), scroll to Handsfree, then select Lights.Note: Handsfree does not appear in the list unless the phone has been connected to a car kit.3520_3560.ENv1_9355099.book  Page 75  Wednesday, February 26, 2003  3:31 PM
[ 76 ]2Scroll through your choices in the list below, and press OK. • RESTORE THE FACTORY SETTINGSYou can change the default (factory) settings for your phone. You can return them to the original settings when needed.Note: The phone does not reset the memory, timers, call log, language selection, and security code. However, any profiles you have modified are reset when you restore your settings.1Press Menu 4-9 (Settings > Restore factory settings)2Enter your security code and press OK. (See “Manage phone security” on page 80 for more details about the security code.) • ACCESSIBILITY SOLUTIONSNokia is committed to making mobile phones easy to use for all individuals, including those with disabilities. Nokia maintains a site on the World Wide Web that is dedicated to accessibility solutions. For more information about phone features, enhancements, and other Nokia products designed with your needs in mind, visit www.nokiaaccessibility.comAlternate format user guidesThis user guide is available in alternate formats, including:• Braille• Large print• Audiocassette• E-text (electronic documents on a 3.5-inch disk in Microsoft Word or WordPerfect format). Lights— automaticInstructs the phone to turn off the lights within            15 seconds if no keys are pressed.Lights—on Instructs the phone to leave the lights on the entire time that your phone is connected to the car kit.3520_3560.ENv1_9355099.book  Page 76  Wednesday, February 26, 2003  3:31 PM
[ 77 ]Personalize phone settingsTo request any format, call Nokia Customer Care at (888) 665-4228. TTY/TDD users can contact Nokia at (800) 246-6542. LPS-3 Mobile Inductive LoopsetThe LPS-3 loopset is a Nokia accessory designed to make the phone more accessible to hearing-aid users. The Nokia loopset gives hearing-impaired wireless customers clear access to digital telephony for the first time. With the loopset, people who use a T-coil equipped hearing aid can make and receive calls without noise interference. HOW THE LOOPSET WORKSThe LPS-3 loopset uses inductive technology to transmit sound to a hearing aid equipped with a T-coil. With inductive technology, the sound from the phone is amplified more efficiently and background noise is eliminated.The loopset is easy to use. You wear the loopset around your neck, connect it to your phone, and speak directly toward the microphone. For detailed instructions on using the loopset, refer to the booklet that comes with the LPS-3.Note: The loopset can be purchased separately as an accessory.Accessible featuresYour phone has many accessible features, including these:• Tactile feedback when you press a key• Adjustable display contrast• Equalizer• Ability to send and receive short text messages•E-mail• Convenience of 1-touch dialing• Vibrating alert for incoming calls and messages3520_3560.ENv1_9355099.book  Page 77  Wednesday, February 26, 2003  3:31 PM
[ 78 ]TTY/TDD capableThis feature makes the phone more user friendly for hearing-impaired users. This is a network-dependent feature. Contact your service provider to ensure that they support this feature.REQUIRED TTY/TDD EQUIPMENTTo send and receive messages using a TTY or TDD device, you will need the following equipment (in addition to your phone):• A TTY/TDD device that is “cellular ready” or “cellular compatible”• A connector cable, usually supplied with the TTY/TDD device • The Nokia TTY/TDD cable HDA-8 Phone Adapter, which can be purchased as an accessoryConnect to the TTY/TDD device 1Connect the cable to the TTY machine.2Connect the cable to the adapter.3Connect the adapter to the phone.Make a call with TTY/TDD1At the start screen, press Menu 4-5 (Settings > Accessory settings). 2Select TTY/TDD. 3Select Use TTY, then scroll to Yes.4Dial the number on the phone, then press Talk.5When the receiving party answers, you can begin typing text on the TTY/TDD. 3520_3560.ENv1_9355099.book  Page 78  Wednesday, February 26, 2003  3:31 PM
[ 79 ]Personalize phone settingsReceiving a TTY/TDD call1Ensure that the TTY/TDD and phone are powered on and are connected, and ensure TTY/TDD setting in enhancements is set to Yes.2Once contacted by the other party, type responses on the TTY/TDD.End a TTY/TDD callPress End to end your call.3520_3560.ENv1_9355099.book  Page 79  Wednesday, February 26, 2003  3:31 PM
[ 80 ]12 Manage phone securityYour phone is equipped with a versatile security system that is intended to prevent unauthorized use of the phone.You cannot activate or use certain phone features without having first successfully entered your phone’s security code. • The default (preset) security code is 12345.• Nokia highly recommends that you immediately change this code. Then, write down and store the new code in a safe place, away from your phone.Tips:• When you enter the security code, an * appears on the screen each time you press a key. The * prevents others from seeing your code.• If you enter the wrong security code five times in a row, your phone will not accept any entries for the next five minutes. However, if you realize that you have entered the code incorrectly before pressing OK, you can use Clear to delete the code, digit by digit, beginning with the last digit.Your phone is equipped with different security features that help you:• Avoid making accidental calls• Prevent unauthorized use of your phone • Restrict outgoing or incoming calls• Avoid erasing your phone book directory • LOCK THE KEYPAD (KEYGUARD)The keypad lock (Keyguard) disables your keypad to prevent accidental key presses (for example, when your phone is in a purse).Note: When Keyguard is on, calls may be possible to emergency numbers (for example, 911 or other official emergency number). However, one-key emergency dialing does not operate. Key in the emergency number and press Talk. The number is displayed only after you have keyed in its last digit. 3520_3560.ENv1_9355099.book  Page 80  Wednesday, February 26, 2003  3:31 PM
[ 81 ]Manage phone securityManual Keyguard• To lock the keys, press Menu, then Star.• To unlock the keys, press Unlock, then Star.If the phone rings with Keyguard on, press Send or Answer to answer the call.Automatic KeyguardYou can set your phone to automatically lock the keys.1Press Menu 4-4-2 (Settings > Phone settings > Automatic keyguard).2Scroll to On and press Select.Set delay appears, with the time displayed in mm:ss.3Enter the amount of time you want the phone to wait before turning Keyguard on, and press OK. For example, to enter five minutes, press 0, 5, 0, 0, then OK.A confirmation message appears.Tip: The shortest time you can enter is 10 seconds, and the longest time you can enter is 60 minutes.You can still press Menu, then Star to unlock the keys manually and use all the features of your phone. When you are finished, keyguard automatically activates at the time you set.  • CHANGE YOUR SECURITY CODENokia highly recommends that you immediately change your security code so that others who know the default code cannot enter the correct code.1Press Menu 4-8-2-1 (Settings > Security settings > Access codes > Change security code).The Security code field appears.2Enter the default security code (1–2–3–4–5) and press OK. 3At the message Enter new security code, enter your new security code and press OK.3520_3560.ENv1_9355099.book  Page 81  Wednesday, February 26, 2003  3:31 PM
[ 82 ]4At the message Verify new security code, enter your new security code again and press OK. The message Security code changed appears.If you have changed your security code and do not remember the new code, contact your service provider. Once you have changed your security code, the default setting is no longer valid. • RESTRICT CALLSYou can restrict incoming and outgoing calls. To restrict outgoing calls, you create a list of restrictions and apply the appropriate restriction.Before you define restrictions for outgoing calls, two restriction options are available: Select and Add restriction. The maximum number of call restrictions you can define is 10.Note: When calls are restricted, calls may be possible to the emergency number programmed into your phone (for example, 911 or other official emergency number). Add a number to the call restriction listYou can create a list of restrictions for both outgoing and incoming calls. 1Press Menu 4-8-1 (Settings > Security settings > Call restrictions).2Press Select, enter your security code, and press OK.3Scroll to Restrict outgoing calls or Restrict incoming calls, then press Select.4Scroll to Add restriction, then press Select.5Enter the number you want to restrict, or retrieve the number from the phone book, then press OK.If the name selected has more than one number assigned, scroll to the number you want and press Select.Contact name appears.3520_3560.ENv1_9355099.book  Page 82  Wednesday, February 26, 2003  3:31 PM
[ 83 ]Manage phone security6Enter a name for the restriction, if needed, and press OK. If you press OK without entering a name, the number will be used. After you have used the Add restriction option to add at least one restriction, the options become available:Restrict outgoing calls1Press Menu 4-8-1 (Settings > Security settings > Call restrictions).2When Security code: appears, enter your security code, and press OK.Restrict outgoing calls appears.3Press Select.4Scroll to Add restriction and press Select.5Enter a number or press Find to retrieve a number from your phone book, and press Select., then OK to verify the number.The Contact name box appears.6Enter a contact name, if needed, and press OK.When you or someone else attempts to place a call to a number you have restricted, the message Call not allowed appears, and the call is cancelled. If you have not added any numbers for call restrictions, your only option will be All calls. Select Allows you to select call restrictions from the outgoing calls list.Add restrictionAllows you to add a call restriction.Edit Allows you to edit an existing call restriction.Erase Erases an existing call restriction.3520_3560.ENv1_9355099.book  Page 83  Wednesday, February 26, 2003  3:31 PM
[ 84 ]Restrict incoming calls1Press Menu 4-8-1 (Settings > Security settings > Call restrictions).2Press Select, enter your security code, and press OK.3Scroll to Restrict incoming calls, then press Select. 4Scroll to Add Restriction and press Select to choose from your list of call restrictions.5Enter a number or press Find to retrieve a number from your phone book, and press Select., then OK to verify the number.The Contact name box appears.6Enter a contact name, if needed, and press OK.If you have not added any restrictions, your only option will be All calls. Turn off call restrictionsTurn off restrictions by following the same steps you used to restrict incoming or outgoing calls. When you get to step 5, 1Press Menu 4-8-1 (Settings > Security settings > Call restrictions).2Press Select, enter your security code, and press OK.3Scroll to Restrict outgoing calls, or Restrict incoming calls, and press Select. 4Scroll to Select and press Select to choose from your list of call restrictions.If you have not added any restrictions, your only option will be All calls. 5Scroll to the number you want to deactivate and press Unmark.You are asked if you want to save changes. 6Press Yes.The restriction is turned off. 3520_3560.ENv1_9355099.book  Page 84  Wednesday, February 26, 2003  3:31 PM
[ 85 ]Your personal digital assistant13 Your personal digital assistantYour phone features a personal digital assistant which includes a calendar, to-do list, a calculator and a stopwatch. Each of these features will help you organize different facets of your personal and business life efficiently. •CALENDARThe calendar keeps track of notes, calls, meetings, and birthdays. It can also sound an alarm when it is time for you to make a call, go to a meeting, or wake up. To get to the Calendar feature, press Menu 7-1 (Organizer > Calendar).Note: Your phone must be on to use this function. Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger.Open the calendar/enter the day listAt the start screen, press Menu 7-1 (Organizer > Calendar). After a brief pause, the month appears in the display.Use four-way scrolling in the calendarYou can move through many of the calendar’s features (such as day view), using the 2, 4, 6, and 8 keys.•Press 2 to scroll up•Press 8 to scroll down•Press 4 to scroll left•Press 6 to scroll rightCalendar options in day viewOPTION 1: VIEW DAYThis option allows you to view notes added to a specific day. 3520_3560.ENv1_9355099.book  Page 85  Wednesday, February 26, 2003  3:31 PM
[ 86 ]OPTION 2: MAKE A NOTE1To make a note for a specific date, select the date, press Options, then select the Make a note feature. There are five different types of notes to choose from: Meeting, Call, Birthday, Memo, and Reminder. 2Scroll to the desired note type and press Select. Note: If you have activated Predictive text for writing messages, it is also active in the Calendar feature. See “Turn on predictive text input” on page 31.The maximum length of a calendar note is 256 characters. 3Press Select to save your note.4At the prompt, choose whether or not you want to set the alarm: Meeting—Type your note text and press Options and Save. Enter the time and press OK.Call—Enter the phone number or press Find to retrieve it from your phone book, press Options, then Save. Enter the time and press OK.Birthday—Enter the person’s name (or press Options, and Find to retrieve a name from the phone book), press Options, then Save. Enter the birth year. Next, select No alarm, Silent, or With tone. The note then displays the person’s age.Memo—Enter a subject for the note and press Options, then Save. Enter the date, choose No alarm, Silent, or With tone and press Select. Reminder options range from On the day up to Week before or Other date. Choose one of the options, enter a time, and press OK.Reminder—Enter the reminder, and press Options. Scroll to Save and press Select. OPTION 3: GO TO DATE1To jump to a specific date, enter the date and press OK. The Week list appears and the day just entered is highlighted.2Press Options.All calendar options are available.3520_3560.ENv1_9355099.book  Page 86  Wednesday, February 26, 2003  3:31 PM
[ 87 ]Your personal digital assistantOPTION 4: SETTINGS•The Settings option allows you to set the date, time, date format, date separator, time format and the week starts format for the calendar. •The Auto Delete option allows you to set the phone to automatically delete old notes after a certain period of time. However, repeat notes such as birthday or anniversary notes will not be deleted. SEND NOTESend a note directly from your calendar to another phone as a note.1While viewing the note, press Options.2Scroll to Send note and press Select. 3Scroll to As note and press Select.4Enter the phone number, or press Find to retrieve it from the phone book, and press OK.A confirmation message appears.Send a note directly from your calendar to another phone as text message1While viewing the note, press Options.2Scroll to Send note and press Select. 3Scroll to As text msg. and press Select.4See “Write and send a text message” on page 97 for more details. •TO-DO LISTUse this feature to create a to-do list and prioritize to-do items.ADDING A TASK1Press Menu 7-2 (Organizer > To-do list). 2Press Options, and select Add.3Enter the subject of the To-do list and press Options, then Save. 4Scroll to the desired priority (1, 2, or 3) and press Select. You can change the priority later by using the Options menu: Edit priority.3520_3560.ENv1_9355099.book  Page 87  Wednesday, February 26, 2003  3:31 PM
[ 88 ]VIEWING TASKSOnce in the To-do list, scroll to an item and press Options, then select View to view its details.From the Options menu, you can view, add, delete, or edit a task. You can also edit the priority of a task, save a task to your calendar, turn predictive text (Dictionary) on/off, or send your task as text, using SMS.  • THE CALCULATOR Note: Your phone must be on to use this function. Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger.Your phone’s calculator adds, subtracts, multiplies, divides, and calculates exchange rates.1Press Menu 7-3 (Organizer > Calculator).2Enter the first number in the calculation.3Based on the type of calculation that you need to perform, use one of the following actions:If you want to... ...Do thisEnter a decimal point Press Pound.Add Press Star for + symbol.Subtract Press Star twice for - symbol.Multiply Press Star three times for * symbol.Divide Press Star four times for / symbol.Square the number Press Options, scroll to Square, press Select.Calculate square rootPress Options, scroll to Square root, press Select.Change sign Press Options, scroll to Change sign, press Select.3520_3560.ENv1_9355099.book  Page 88  Wednesday, February 26, 2003  3:31 PM
[ 89 ]Your personal digital assistant4Enter the second number in the calculation.Repeat steps 3 and 4 as many times as necessary. Press Clear to erase any mistakes.5Press Options, press Scroll up or Scroll down to scroll to Equals, and press Select.Note: This calculator has limited accuracy and rounding errors may occur, especially in long divisions.Convert currencyYou can use the calculator to first set the exchange rate and then to calculate the exchange value.SET THE EXCHANGE RATE1Press Menu 7-3 (Organizer > Calculator), then press Options. Exchange rate appears.2Press Select. 3Select: Foreign units converted to home units or Home units converted to foreign units, then press Select. The exchange rate box opens, with the number 0.4Enter the appropriate number and press OK.The number 1 is overwritten by the number you entered. To enter a decimal point, press Pound.5Press OK.The Exchange rate saved message appears.CALCULATE CURRENCY USING THE EXCHANGE RATE1Press Menu 7-3 (Organizer > Calculator).2Enter the number of units for the exchange rate.3Press Options and scroll to To home or To foreign.•To home converts foreign units of currency to home units using the exchange rate you entered.3520_3560.ENv1_9355099.book  Page 89  Wednesday, February 26, 2003  3:31 PM
[ 90 ]•To foreign converts home units of currency to foreign units using the exchange rate you entered.4Press OK.  • STOPWATCHYou can use your stopwatch feature to measure time in hours, minutes and seconds with your phone. This measured time can be saved, viewed, or erased. Note: Your phone must be on to use this function. Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger. Using the stopwatch consumes the battery and reduces operating time. Be careful not to let it run in the background when performing other operations with your phone.Measure split time1Press Menu 7-4 (Organizer > Stopwatch). 2Scroll to Split timing, press OK, then press Start.3Take an intermediate time by pressing Split.The clock continues to run.The split time appears below the running time.If you split the time more than once, the new measured time appears at the beginning of the list, and all times are numbered in descending order.Measure lap timeThe lap time function allows you to measure the amount of time it takes to complete a cycle or lap.1Press Menu 7-4 (Organizer > Stopwatch)2Scroll to Lap timing, then press OK3Press Start. The running time appears on the display.3520_3560.ENv1_9355099.book  Page 90  Wednesday, February 26, 2003  3:31 PM
[ 91 ]Your personal digital assistant4Take a lap time by pressing Lap.Pressing Lap will stop the running time and cause it to restart from zero.Each lap time will appear below the running time.If you take more than one lap time, the newest measured time will appear at the top of the list of lap times. You can scroll to review previous times.Save the time1While the clock is running, press Stop, then press Options.2Scroll to Save, enter a title for the measurement, then press OK. If a title is not entered, the time measurement will be used as a title.Other stopwatch optionsYou can choose the following options when using the stopwatch.Note: If you receive a call when using the stopwatch, the clock continues to run in the background. After ending the call, you can return to the Stopwatch menu by taking the following steps:1Press Menu 7-4 (Organizer > Stopwatch), then scroll to Continue.2Press OK.Choice  What it doesContinue Shows up when the stopwatch is working in the background. Show last timeAllows you to view the last measured time.View times Allows you to browse the saved times.Delete timesAllows you to delete the saved times. You can delete the saved times one by one or all at once.3520_3560.ENv1_9355099.book  Page 91  Wednesday, February 26, 2003  3:31 PM
[ 92 ]14 Prepaid servicesWith prepaid service, you buy wireless network services in advance. Your phone works the same way it did before with some additional features.Prepaid service may not be available from your wireless service provider. Contact the service provider for details.Note: When no more charging units or currency units are left, calls may only be possible to the emergency number programmed into your phone (for example, 911 or other official emergency number). • MANAGE PREPAID SERVICEAfter you sign up with your service provider for prepaid service, you need to activate the Prepaid menu. This menu appears on your screen only if you have activated the service.ACTIVATE PREPAID• To activate prepaid services, enter the following sequence:Star Pound 7 7 6 6 Pound (*#7766#)Prepaid menu enabled appears on the screen.DEACTIVATE PREPAID• To deactivate prepaid services, enter the following sequence:Star Pound 7 7 6 3 3 Pound (*#77633#)Prepaid menu disabled appears on the screen.USE THE MENU• To use the Prepaid menu, press Menu, then press Scroll up to go immediately to the Prepaid menu.•Press Scroll up or Scroll down to scroll through prepaid options. • SAVE YOUR ACCESS NUMBERSYou can check your prepaid balance and add money when the balance runs low. To do that, you first need to save the correct access numbers in your phone. Contact your service provider for the access numbers.3520_3560.ENv1_9355099.book  Page 92  Wednesday, February 26, 2003  3:31 PM
[ 93 ]Prepaid services1Press Menu 11-3 (Prepaid > Save access phone numbers).2At Save access phone numbers, press Select.3Scroll to Replenish phone number, enter the access number from your service provider, and press Select.4Scroll to Balance phone number, enter the balance number from your service provider, and press OK.The message Saved appears to confirm each entry. • ADD MONEY TO YOUR ACCOUNTTo add money, you must first have saved the correct access number in your phone. (See the previous section for instructions.)1Press Menu 11-2 (Prepaid > Add money to account).2At Card number, enter your prepaid card number and press OK.3When you see the message Add money to account, press OK.4When you see the message Listen for prompt then press OK, press OK.When the addition to your account is complete, a voice message gives you the new balance. 5When you see the message Wait for prompt, then press OK, press OK. • CHECK YOUR PREPAID BALANCEYou can check the balance remaining in your prepaid account, free of charge. Contact your service provider for the toll-free access number used to check the balance.To check the balance, press Menu 11-1 (Prepaid > Check account balance). The phone calls your service provider, and a voice message gives you your balance.3520_3560.ENv1_9355099.book  Page 93  Wednesday, February 26, 2003  3:31 PM
[ 94 ]15 Set network services featuresYou can subscribe to various network services whose availability depends on your service provider. Your phone supports the network services listed here. These services are not available from all providers or in all areas.• Voice privacy• Call waiting• Call forwarding• Sending own numberFeature code—When you subscribe to any of these services, your service provider gives you a feature code that activates each service. Deactivation codes are used to deactivate each service. After you store the appropriate code, your phone sends the code to the network to verify that you are using the correct feature code. Menus for network features—Menus for the services described here appear on your phone only after you have stored the appropriate feature code. You can use these menus to activate and deactivate the network services. Voice privacy—The voice privacy feature does not require you to store a feature code before using it.More than one number?—If your phone has more than one phone number assigned to it, stored feature codes apply only to the primary phone number.  • SET UP HOW YOUR PHONE SELECTS A NETWORKYour phone may not show the options described here. For information, contact your service provider.Search for a networkPress Menu 4-7-7 (Settings > Network services > System selection).3520_3560.ENv1_9355099.book  Page 94  Wednesday, February 26, 2003  3:31 PM
[ 95 ]Set network services featuresYou can choose from the following network options: Note: If you have two phone numbers, you can use the Manual and New search options only with your primary phone number.  • USE YOUR PHONE WHILE TRAVELINGUsing your phone outside its home area is roaming. Calls made or received while you are roaming may cost more than calls made in your home area. Check with your service provider for details.• When roaming, the phone beeps once and may show the word ROAM on the screen, depending on how roaming works with your phone.• When not roaming, the phone shows the word HOME or the name of your service provider.• When you are roaming in some systems outside your home area, the system in which you are traveling (the host system) may not recognize your phone. You may not be able to place a call.Automatic Your phone automatically searches for available networks and chooses the appropriate one. Every time you turn on your phone, it resets to Automatic.Manual The phone searches for networks and then shows a list of the ones that are available. If an available network is found, the word Available: appears on the screen followed by the name of the network. To choose the network listed, press OK.New search Your phone begins a new search for both private and residential systems. When it finds the best system available, the phone shows the system name. If the phone doesn’t find another system, the question Perform an extended search? will appear. Press OK if you wish to continue searching.3520_3560.ENv1_9355099.book  Page 95  Wednesday, February 26, 2003  3:31 PM
[ 96 ]16 Communicate with text messagesYou can use your phone to send and receive short text messages and e-mail if your service provider offers the message feature and if you subscribe to the service. Both services are network dependent features, so you must consult your service provider. • TEXT MESSAGESMessage recipients: The phone to which you send a text message must support text messages. It may not be possible to send an SMS text message to someone’s phone who has an account with a different service provider or a phone with a different protocol, but you can send and receive e-mail messages.Message length: The maximum length of a received text message is 160 characters. Your phone has space for several text messages, depending on the length of each message. The maximum length of a text message depends on the capabilities of the network from which the message originated. • USE FOLDERS FOR TEXT MESSAGESYour phone has four folders for managing text messages. Inbox The inbox stores messages you receive. Messages remain in the inbox until you delete them or save them in the archive folder.Outbox The outbox stores messages you have written, sent, edited and forwarded.Archive The archive folder stores messages you want to save.Templates The templates folder stores message templates you edit and create. A template is like a form letter—a message you can use many times.3520_3560.ENv1_9355099.book  Page 96  Wednesday, February 26, 2003  3:31 PM
[ 97 ]Communicate with text messages • WRITE AND SEND A TEXT MESSAGEWhen writing text messages, use the predictive text method for fast text entry. For details, see “Write with predictive text” on page 30.1Press Menu 0-1-1 (Messages > Create message). The message screen appears.2Enter a message of up to 160 characters.A counter in the upper right corner of the screen shows the number of characters remaining.3When you have finished writing, press Options, then select Send.4Enter or retrieve the recipient’s phone number, then press OK. Sending message appears. When the message is successfully sent, Message sent appears.Tip:  If you need to exit while writing the message, press End at any time. Later, return to the write message screen to finish writing the message. If you turn off the phone without saving the message, the message will be lost.Options when writing a text messageSend Sends the message.Settings Allows you to choose options for the message:Callback no., Read receipt, and Urgent.Save Saves the message.Clear text Clears the message screen.Exit editor Takes you back to the Write message screen.Insert contact Lets you insert a name from the phone book.Counter3520_3560.ENv1_9355099.book  Page 97  Wednesday, February 26, 2003  3:31 PM
[ 98 ] • RESEND A MESSAGE FROM OUTBOXA message in the Outbox shows one of two icons:The   icon shows that you have sent the message to the text message center.• The   icon shows that you have tried to send the message, but the sending attempt was unsuccessful.1Scroll to the message, then press Select.2Press Options.3Scroll to Send, and press Select.4Enter or find the number to which you want to send the message, and press Send. • RECEIVE A TEXT MESSAGEWhen you receive a text message, the phone plays a message alert tone and the text message icon   appears, along with one of the following messages:•Message received—You have an unread message or page. If you have more than one message or page, the appropriate number is listed before this message. Insert number Lets you insert a number from the phone book.Use template Lets you insert a template.Insert picture Lets you attach a picture to a text message.Insert word Lets you insert a word that is not stored in the dictionary.Insert symbol Lets you insert a symbol from the symbols list.Predictive text Activates or deactivates predictive text. 3520_3560.ENv1_9355099.book  Page 98  Wednesday, February 26, 2003  3:31 PM
[ 99 ]Communicate with text messagesWhen you receive the above message along with another message call, followed by a name or number, the message is a page. Only the names of people who are stored in your phone book appear.•New emergency message—An emergency message or page was sent by someone using the service provider. Emergency messages are sent only in situations where life or property are in immediate danger. Emergency messages are listed first and override all other messages. •Urgent—The message has a high priority. These messages are indicated by an exclamation point (!).  • READ A TEXT MESSAGE1Press Show.If only one message has been received, then the message is displayed. If more than one message has been received, then this action takes you to the Inbox, where the new message is highlighted.2Press Select to read the message.3Press Options for a list of choices you have while reading the message (see the list at the end of this section).4Press Select when the option you want is highlighted.In your inbox, text messages are shown in the order in which they were received unless one is an emergency message. An emergency message overrides any other message and appears first.OPTIONS FOR A MESSAGEWhen you press Options while reading a message, you have the following choices.Delete Deletes the current message. Reply Provides a screen where you can write a reply.Chat Allows you to start a chat session. 3520_3560.ENv1_9355099.book  Page 99  Wednesday, February 26, 2003  3:31 PM
[ 100 ] • SAVE A MESSAGE IN THE ARCHIVE FOLDERWhen you send or receive a text message, you can save it in the archive folder. Messages can be saved from the inbox and the outbox. Save a message 1Highlight the message you wish to save and press Select. 2Press Options.3Scroll to Save, then press Select.The message Saved to archive appears. • CUSTOMIZE MESSAGE SETTINGSSelect Menu 0-1-1-0 (Messages > Message settings)Two options are available under Message settings: •Sending profile—Select Sending profile to view and access the features you can change in order to customize the default style of the messages you send from your phone. •Font size—Choose between small and large fonts to customize your view of messages which you will read or edit.Use number Calls the person who sent you the text message, if their phone number is included in the message. You can also press Talk while the message is open to dial the number.If more than one number is on the screen, the numbers appear in a list. Scroll to the phone number you want to call and press Talk.Forward Forwards the message to another person. That person must have the appropriate message service.Edit Allows you to edit the message.Save Saves the message in the archive folder.Rename Allows you to rename the message.3520_3560.ENv1_9355099.book  Page 100  Wednesday, February 26, 2003  3:31 PM
[ 101 ]Communicate with text messages • WHEN YOUR PHONE’S MEMORY IS FULLWhen your phone’s message memory is full, one or more messages of the lowest priority are automatically deleted. Messages are not deleted from your phone’s archive and templates folders. • If memory is still full after deleting messages, your phone shows No space: message waiting. The   icon blinks.• Clear the notification by pressing OK. • DELETE MESSAGESYou can delete a message individually or delete the contents of an entire folder at once. You also have the option of erasing all read messages from all folders at the same time.Delete a message1While reading a message, press Options.2Scroll to Delete, then press Select.Your phone asks you to confirm that you want to delete the message.3Press OK.Delete messages from folders1Press Menu 0-1-8 (Messages > Delete messages). You will have the following options: All read, Inbox, Outbox, and Archive. 2Scroll to the folder from which you want to empty all messages and press Select. 3Enter your security code and press OK. All messages in that folder will be deleted. If you choose All read, every message you have read will be deleted simultaneously from the inbox, outbox and archive folders. 4The message Messages deleted appears.3520_3560.ENv1_9355099.book  Page 101  Wednesday, February 26, 2003  3:31 PM
[ 102 ] • REPLY TO A MESSAGE1After reading a message, press Options.2Scroll to Reply, press Select, and choose one of the following reply options:•As text message •As e-mail3Once you select the type of reply, scroll to a reply option, press Select.4Edit your reply, then press Options.5Scroll to Send, then press Select.The phone shows the return number.6Edit the number if needed, and then press OK. • FORWARD A MESSAGE1While reading a message in the Inbox, press Options.2Scroll to Forward, press Select, and choose if your message should be sent As text msg. or As e-mail.3Press Options or edit the message and press Options.4Scroll to Send, then press Select.5Enter or retrieve the recipient’s phone number, then press OK.Note: When sending messages using SMS, your phone may display the words Message Sent. This is an indication that the message has been sent by your phone to the message center number programmed into your phone. This is not an indication that the message has been received at the intended destination. For more details about SMS services, check with your service provider. • SEND AND RECEIVE E-MAIL MESSAGESYou can use your phone to send and receive e-mail messages. The e-mail feature is not available from all service providers.3520_3560.ENv1_9355099.book  Page 102  Wednesday, February 26, 2003  3:31 PM
[ 103 ]Communicate with text messagesSend an e-mail message1Press Menu, select Messages, then select Create e-mail.The e-mail address box opens.2Enter the e-mail address, or press Find.•If you press Find, enter the first few letters of the name you want and press OK when you find the name. The address appears in the recipient address box. Press OK.• The phone lists all the names from your phone book. If you select a name for which there is no e-mail address, your phone shows the message, E-mail address not found.• If you enter the e-mail address, press OK when you have finished.The Subject box opens.3Enter a subject and press OK. 4When the message screen appears, enter your message.The maximum number of characters for message length varies; check with your service provider for details.You can turn on predictive text input if you wish. For information, see “Write with predictive text” on page 30.5When you have finished the message, press Options, then select Send.A status message tells you the mail is being sent.Note: If your phone asks for an e-mail gateway number, contact your service provider. • REPLY TO OR FORWARD AN E-MAIL MESSAGE1When you get the message alert, press ShowORIf the message is not on the screen, press Menu 0-1-4 (Messages > Inbox). Select the message you received and press Select.3520_3560.ENv1_9355099.book  Page 103  Wednesday, February 26, 2003  3:31 PM
[ 104 ]2Press Options, scroll to Reply or Forward, and press Select.3Scroll to As e-mail and press Select.4Choose a reply option and press Select.The E-mail address box appears with the sender’s e-mail address.5Press OK.The Subject box appears.6Follow steps 3–5 in “Send an e-mail message.” • RECEIVE AN E-MAIL MESSAGETo receive e-mail messages, you need the special e-mail address provided by your wireless service provider. You can give this address to people who need to reach you by e-mail. They can then send e-mail messages to you from their computers or other e-mail devices.• Messages sent to you by e-mail arrive as regular text messages. You can use all the options described earlier to save, reply to, or forward a message.• See your service provider to get the e-mail address for your phone and for more information on using e-mail on the service. • USE TEMPLATESYou can view and edit the preset messages, or templates, that are available for writing a message. Templates can be used when you write, reply to, or edit a message. Work with templates1Press Menu 0-1-7 (Messages > Templates).2Scroll to the template you want and press Select. 3Press Options to view the menu list:Send Sends the template as a text message.3520_3560.ENv1_9355099.book  Page 104  Wednesday, February 26, 2003  3:31 PM
[ 105 ]Communicate with text messagesInsert a template when writing a new message1Press Menu 0-1-1 (Messages > Create message).2Press Options, scroll to Use template, and press Select.3Scroll to the template you want and press Select. 4Continue as you would when sending a new text message. Note: You can also insert a template when replying to or editing a message.  • PICTURE MESSAGESYou can send picture messages with your phone. There are several images included in your phone and space for five additional pictures. Note: This function can be used only if it is supported by your network operator or service provider. Only phones that offer picture message features can receive and display picture messages.Send picture messages1Press Menu 0-1-1 (Messages > Create message), select Options, scroll to Insert picture and press Select.2Scroll to the picture you want to send, then press View. The picture appears. 3Select Insert to insert the picture into the text message.ORTo choose a different picture, select Back, scroll to another picture, then select View.4Press Options, scroll to Send, and press Select.Edit  Allows you to edit the template before sending.Rename Allows you to rename the template.Use number See “Other picture message options” on page 107.3520_3560.ENv1_9355099.book  Page 105  Wednesday, February 26, 2003  3:31 PM
[ 106 ]5Retrieve from your phone book or enter the phone number to which you want to send the picture message.Note: The phone number you choose must be able to receive picture messages.6Press OK. This icon   appears to show there is a picture attached.Send picture messages with text1Press Menu 0-1-1 (Messages > Create message), write your text message, then select Options.2Scroll to Insert picture and press Select.3Scroll to the picture you want to send, press View. The picture appears. 4Select Insert and press Options.ORTo choose a different picture, press Back, scroll to another picture, then press View.5Select Preview to see the message and picture, or scroll to Send and press Select.6Enter the phone number to which you want to send the picture message and press OK. Sending picture message appears.Note: The phone number you choose must be able to receive picture messages.Receive picture messages1When your phone displays Message received, press Show.The message appears. 2If the picture has a text message with it, scroll up or down to see the entire message.3Press Options and scroll to Save to keep the picture message, or select Back and Exit to delete it.3520_3560.ENv1_9355099.book  Page 106  Wednesday, February 26, 2003  3:31 PM
[ 107 ]Communicate with text messagesOther picture message optionsDelete—Deletes the picture you select.Reply—Let’s you reply as a text message or e-mail.Chat—Start a chat session with the person who sent the message.Use number—Automatically lets you save any phone number included in the text of the picture message.Forward—Send the message to a friendEdit—Edit the message if needed.Save—Save the message to your archive.Rename—Create a new name for the message. • CHAT WITH OTHER PHONE USERSYou can have a direct conversation with another person using the chat feature. Chat has distinct advantages over text messaging, such as faster send and reply, as well as direct, uninterrupted communication with your chat partner. To use chat you must subscribe to text messaging, which is network dependent. Contact your service provider for more information. Start a chat session 1Press Menu 0-1-3 (Messages > Chat).2Enter the other party’s phone number or retrieve it from the phone book and press OK.3At My chat name:, enter a name for the chat session (up to five characters) and press OK.4Write your chat message, press Options, and then press Send.The reply from the other party is shown above your original message.5Press OK to clear the screen and reply to the message.6To view the previous message or edit your chat name, press Options, and select Chat history or Chat name.3520_3560.ENv1_9355099.book  Page 107  Wednesday, February 26, 2003  3:31 PM
[ 108 ]Note: You can start a chat session when replying to a regular text message as well. After reading the message, select Options, and then select Chat. Use predictive text for quick repliesWhen you are in a chat session, you can use the phone’s dictionary to help speed up text entry. 1Press Menu 0-1-3 (Messages > Chat).2From the message screen, press Options.3Scroll to Predictive text, then press Select.4Scroll to the language you want, then press Select.T9 Prediction on appears on the screen.View chat historyYou can view messages sent and received during the active chat session.1 From the message screen, press Options.2Scroll to Chat history and press Select.Change your chat name1From the message screen, press Options.2Scroll to Chat name, press Select, then enter a new nickname.End your chat sessionFrom the message screen select Options, then select Quit.Warning: Once you exit your chat session, the messages are deleted automatically. There is no way to save the chat history.3520_3560.ENv1_9355099.book  Page 108  Wednesday, February 26, 2003  3:31 PM
[ 109 ]Special features17 Special featuresThis section describes several special features, including Java applications, transmission of business cards, downloading ringing tones from the Internet, and setting the alarm clock. • GALLERY (MENU 6)Note: Your phone must be switched on to use this function. Do not switch the phone on when wireless phone use is prohibited or when it may cause interference or danger.Open the galleryAt the start screen, press Menu 6 (Gallery). After a brief pause, the submenus in the following table appear in the display.Option FunctionView folders Explore the folders in the gallery menu. See “View folders” in the following section for more info.Add folder Add a folder of your own.Delete folder Delete a folder you have created.Rename folder Rename a folder you have created.aGallery downl.a. The phone tries to connect to the Internet using your browser and the currently active set of gallery downloads. If the connection fails, you may need to activate another set or change the current settings. See “Set up for browsing” on page 117 for more information.Use the image and tone downloads in your phone; see the following for more information.3520_3560.ENv1_9355099.book  Page 109  Wednesday, February 26, 2003  3:31 PM
[ 110 ]View folders1At the Start screen, press Menu 6 (Gallery), and then press Select.2Scroll to View Folders and press Select. A list of folders appears in the display.3Scroll to a folder, such as Graphics or Tones and press Open.4Scroll through the list of graphics or tones and press Options. 5Press Select to activate one of the following options or to enter its submenu: • APPLICATIONS (MENU 9)With the Applications menu you can manage the Java applications installed on your phone. Your phone includes some Java applications specially designed for this phone. Various service providers offer other applications using WAP services. Check with your service provider for more information.1At the start screen, press Menu 9-1 (Applications > Select app.).2Press Select.One or more applications appear in the display.3Scroll to an application press Options. Option FunctionOpen Open the selected file.Rename Rename the selected file.Set as wallpaper/Set as ring toneSet the graphic as wallpaper. In the Tones folder, this option is Set as ringing tone; the tone is applied to profile in use.Details View details of the file, such as the name, time and date the file was created.Sort Sort the files according to date, type, name, or size.3520_3560.ENv1_9355099.book  Page 110  Wednesday, February 26, 2003  3:31 PM
[  111  ]Special features4Press Open. If the selection is a single application it launches. Otherwise, a list of applications in the selected application set appears. • To launch a single application within the set, scroll to the desired application, press Options, then press Open. • APPLICATION OPTIONS • DOWNLOAD APPLICATIONSYou can download new Java applications in different ways. Use application downloads1At the start screen, press Menu 9-2 (Applications > App. downloads). 2Scroll to the appropriate bookmark that contains the application you wish to download, and press Select to connect to the WAP page. See “Connect to the Internet” on page 116 for information on browsing WAP pages.ORScroll to More bookmarks and press Select to access the list of any bookmarks saved in your Services menu.Option FunctionOpen Starts the applicationDelete Delete the application or application set from your phone.Web access Provides options for restricting network access Ask first (ask for net access)Allowed (allow net access)Not allowed (refuses net access)Update versionCheck if a new version of the application is available for downloadDetails Shows additional information about the application3520_3560.ENv1_9355099.book  Page 111  Wednesday, February 26, 2003  3:31 PM
[ 112 ]Note: This feature is network-dependent. Contact your wireless provider for more information.Use game downloads1At the start screen, press Menu 8-2 (Games > Game downloads). 2Scroll to the appropriate bookmark that contains the application you wish to download, and press Select to connect to the WAP page. See “Connect to the Internet” on page 116 for information on browsing WAP pages.ORScroll to More bookmarks and press Select to access the list of any bookmarks saved in your Services menu.Note: This feature is network-dependent. Contact your wireless provider for more information.If the connection fails, enter the Services menu and activate another set of service settings. See “Choose browser options” on page 118 for more information on browser settings.MemoryPress Menu 9-3 to view the amount of memory available. This memory is shared between Games, Gallery, and Applications. • BUSINESS CARDSYour phone can send or receive electronic business cards. A business card consists of a name, phone number, and text entry. You can save received business cards in your phone book.Send a business card1Find the name in your phone book.2Press Details.3Press Options and scroll to Send bus. card.4Press Select.Via text msg. appears highlighted.3520_3560.ENv1_9355099.book  Page 112  Wednesday, February 26, 2003  3:31 PM
[ 113 ]Special features5Press Select.Enter the phone number or recall it from the phone book6Press OK.A confirmation message appears.View a received business cardWhen you receive a business card, the phone shows Business card received.Note: If you press Exit at any time before you save the business card, Discard business card? appears. Choose OK or Back. 1When your phone shows Business card received, press Show.2Scroll through the available information.Save a viewed business card1While viewing the business card, press Options.2Scroll to Save, then press OK.Delete a viewed business card• While viewing the business card, press Options.• Scroll to Discard, then press OK. • RINGING TONESYou can download up to 10 additional ringing tones to the Gallery menu. Ringing tones can be ringing sounds or short tunes. For details about this network service, contact your wireless service provider, who can also point you to Web sites that offer these tones. Note: If you press Exit at any time before you save the ringing tone, Discard received ringing tone? appears. Choose OK or Back.Receive a ringing toneIf you have this service and your phone receives a downloaded ringing tone, your phone shows Ringing tone received.1Press Options.2Choose between Playback, Save tone, and Discard.3520_3560.ENv1_9355099.book  Page 113  Wednesday, February 26, 2003  3:31 PM
[ 114 ]Save a received ringing tone1To save a ringing tone, press Back.2Scroll to Save tone, then press Select.3Choose the ringing tone you want to replace—either an empty personal placeholder, if any are remaining, or a tone you have downloaded previously.4Press OK.The phone saves the new tone in the Tones folder under Gallery. For instructions on changing the ringing tone on your phone, see “Set the ringing tone” on page 67.Discard received ringing tonesYou can discard a ringing tone if you do not want to save it.Press Exit.ORPress Options, scroll to Discard, then press Select. • ALARM CLOCKThe alarm clock is based on the time settings in your phone’s clock. You can set the alarm clock to ring at any time, even if your phone is turned off.• The alarm clock sounds one quiet beep, then several quick, quiet beeps. These beeps continue and increase in volume until answered.• If you have selected the Silent or Beep once ringing tone, the alarm clock quietly beeps once. The best profile to use with the alarm clock is Normal or Outdoor, unless these profiles have been modified from their original settings.Note: If the alarm time is reached when the phone is switched off, the phone switches on and starts sounding the alarm tone. If you press Stop, the phone asks whether you want to activate the phone for calls. Press No to switch off the phone or Yes to make and receive calls.3520_3560.ENv1_9355099.book  Page 114  Wednesday, February 26, 2003  3:31 PM
[ 115 ]Special featuresNote: Do not press Yes when phone use is prohibited or when it may cause interference or danger.Set the alarm clock1Press Menu 4-2-1 (Settings > Time settings > Alarm clock).Set alarm time appears.2Enter the time for the alarm and press OK. Use the hh:mm format (03:40, for example). The alarm clock replaces any existing numbers with the new time.3Select either am or pm.The am and pm options appear only if you have chosen the am/pm format for the clock.4Press OK.Alarm on appears, and the alarm clock icon   appears on the start screen.Turn off the alarm clockWhen the alarm clock sounds:•Press Stop to turn it off.•Press Snooze to set the alarm to go off again in 10 minutes. Snoozing appears on the screen. If you wish to cancel the snooze, press Stop.If you let the alarm ring for 1 minute or more without pressing a key, it stops sounding, waits 10 minutes, and then sounds again. This continues until you press Stop.Deactivate the alarm clock1Press Menu 4-2 (Settings > Time settings).Alarm clock appears on the screen with the current alarm time.2Press Select, scroll to Off, and press OK.3520_3560.ENv1_9355099.book  Page 115  Wednesday, February 26, 2003  3:31 PM
[ 116 ]18 Connect to the InternetYour phone has a built-in browser you may use to connect to selected services on the Internet. You may view weather reports, check news or flight times, view financial information, and much more. You may also save the address of an Internet site as a bookmark, much the same way you bookmark a Web page on your personal computer.Note: To use the browser, you may need to subscribe to additional services. Also, your service provider may need to configure your phone for browsing after you have subscribed. This is a network dependent feature. Contact your service provider for more information.Note: Your phone must be on to use this function. Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger.Service provider’s roleBecause wireless Internet content is designed to be viewed from your phone, your wireless service provider now becomes your wireless Internet service provider as well.It is likely that your service provider has created a home page and set up your browser to go to this page when you connect to the Internet. Once at your service provider’s home page, you will find links to a number of other sites that offer wireless access.Note: The information or services you have accessed are stored in the cache of your phone. A cache is a buffer memory, which is used to store data temporarily. If you have tried to access or have accessed confidential information requiring a password (for example, your bank account), empty the cache of your phone after each use. To empty the cache, select Services, then select Clear the cache.3520_3560.ENv1_9355099.book  Page 116  Wednesday, February 26, 2003  3:31 PM
[ 117 ]Connect to the InternetNote: The security icon does not indicate that the data transmission between the gateway and the content server (or place where the requested resource is stored) is secure. The service provider secures the data transmission between the gateway and the content server. • SET UP FOR BROWSINGYou should not need to do anything to set up your phone for browsing. Your service provider usually modifies the appropriate settings when you subscribe to the feature. Contact your service provider if you have problems using the browser. • SIGN ON TO THE INTERNETUse the Services menu to connect to the Internet, if you have a wireless internet service provider.1At the start screen, press Menu 10 (Services).2Choose Home, then press Select. Your phone asks if you accept charges and then connects to the Internet and to your service provider’s home page.•Connecting appears on the screen until the connection is complete.•If Check service settings appears, the phone may not be set up for browsing. Contact your service provider to make sure that your phone is configured properly. • USE BROWSER OPTIONS (SERVICES MENU)The services menu gives you the options shown in the following list.Some service providers may have customized the options on the services menu. Contact your service provider for more information if any of the options shown here are not available.3520_3560.ENv1_9355099.book  Page 117  Wednesday, February 26, 2003  3:31 PM
[ 118 ] • SIGN OFF THE INTERNETPress End at any time or select Exit. • EDIT A DATA ENTRY FIELDWhen you need to enter information, follow these steps:1Scroll to highlight the data entry field, press Options, then select Edit.2Use the phone’s keypad to enter the text in the data entry field (for example, Miami), press Options, then select OK.The text you entered now appears between the brackets in the field.3Scroll to the link you want (for example, Get forecast?), press Options, and select Open link.Choose browser options While you are connected to the Internet, the phone’s browser provides some of the options described in the following list.Tip: Developers of wireless Internet sites may add options to the browser menu that are specific to their Web sites. These options are often links to other areas within the site. As in any other menu, scroll to the link you want and press Select. Home Starts the browser and takes you to your serviceprovider’s home page.Bookmarks Shows a list of all saved bookmarksSettings Provides options for changing connection settings, appearance settings, and security certificate.Go to address Accepts an address you enter.Clear the cache Empties the browser’s temporary memory and frees up space. It’s advisable to empty your cache at the end of each session.3520_3560.ENv1_9355099.book  Page 118  Wednesday, February 26, 2003  3:31 PM
[ 119 ]Connect to the Internet • BOOKMARKSYou can save addresses for your favorite sites as bookmarks. A bookmark helps you find a site again, just as a slip of paper in a book helps you find a page.• If a wireless Internet site has a title, it will appear in the bookmark list (for example, Yahoo! News, ebay on WAP, Mapquest).• If the site has no title, the site’s address will appear in the list of bookmarks (for example, http://www.yahoo.com/news.wml).SAVE AN ADDRESS AS A BOOKMARK1Navigate to the site you want to bookmark and press Options.2Scroll to Add Bookmark and press Select.Open link Activates the link you selected.Back The previous screen appears.Home Takes you back to the service provider’s home page.Bookmarks Shows a list of all saved bookmarks.Add bookmark Adds a web site address for quick reference.Edit or Select Allows you to edit the currently selected browser element (for example, a checklist or text entry field), or selects the active (highlighted) hyperlink.Go to address Accepts an address you enter.Use Number Captures a phone number shown on the screen to add to the phone book or place a call.Clear the cache Empties the browser’s temporary memory.Exit Exits the current session and returns to the start screen.3520_3560.ENv1_9355099.book  Page 119  Wednesday, February 26, 2003  3:31 PM
[ 120 ]ENTER A BOOKMARK MANUALLY1At the Services menu, press Select. 2Scroll to Bookmarks and press Select.3Press Options.4Highlight New bookmark and press Select.5Enter the site’s address (for example, my.yahoo.com) and press OK.You do not need to enter the http:// characters. They are added automatically.6Enter a name for the new bookmark and press OK.Bookmark added confirms your choice.RETURN TO A BOOKMARKED SITE1At the services menu, scroll to Bookmarks and press Select. 2Scroll to the bookmark you want and press Options.3Scroll to Go to and press Select.If you are not currently browsing, the phone will connect to the Internet.Note: Only install software from sources that offer adequate protection against viruses and other harmful software.3520_3560.ENv1_9355099.book  Page 120  Wednesday, February 26, 2003  3:31 PM
[ 121 ]Games19 GamesNot only can you use your phone for communication, but also for some serious fun. You can choose from any of the five games listed below. AIR GLIDEBOWLINGBACKGAMMONSKY DIVERRACKETStart a new game1Scroll to the Games menu, and press Select.2Highlight Select game, and press Select.3Scroll to the desired game, and press Options.4Select Open, and press Select. Use the option Instructions to learn how to play the game. With the option Level you can choose the difficulty level of the game.Game settingsGo to game settings by pressing Menu 8-4 (Games > Settings). Here you can customize a game by activating or deactivating game sounds, game lights and shakes.Game downloadsThe Nokia 3520/3560 phone has the capability to download Java games from the Internet. This is a network dependent feature. Please check with your service provider for details.Please visit Nokia games services on the Internet for more hints and tips: http://www.nokia.com/us3520_3560.ENv1_9355099.book  Page 121  Wednesday, February 26, 2003  3:31 PM
[ 122 ]Note: Your phone must be on to use this function. Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger.MemoryPress Menu 8-3 to view the amount of memory available. This memory is shared between Games, Gallery, and Applications.3520_3560.ENv1_9355099.book  Page 122  Wednesday, February 26, 2003  3:31 PM
[ 123 ]FAQ (frequently asked questions)20 FAQ (frequently asked questions)This section lists and answers the questions phone users most frequently ask. Some of the answers tell you to use menu shortcuts. For a complete listing of these shortcuts, refer to “Shortcuts” on page 23.Q. What is my security code?A. The default security code is 12345. However, Nokia recommends that you change this code immediately. Certain features can be used only after the correct security code has been successfully entered.Q. How do I lock the keypad?A. You can lock the keypad by pressing Menu, then the Star key. The term Keyguard is also used in connection with this feature.Q. How do I unlock the keypad?A. Press Unlock, then the Star key. The term Keyguard is also used in connection with this feature.Q. How do I make the ringing louder?A. Press Menu 3-1-2-3 (Profiles > Normal > Customize > Ringing volume), and then choose a volume level.Q. How do I change the ringing tone?A. Press Menu 3 (Profiles) and scroll through the list of profiles until you find the one for which you want to set the ringing tone. Then press Select.• Highlight Customize and press Select.• Scroll to Ringing tone, then press Select. • Scroll through the options. • After you hear the tone you want to use, press Select.3520_3560.ENv1_9355099.book  Page 123  Wednesday, February 26, 2003  3:31 PM
[ 124 ]Q. How do I store my voice mailbox number?A. Press Menu 0-1-9-2 (Messages > Voice messages > Voice mailbox number). Enter your voice mailbox phone number, and press OK. The screen tells you that the number is saved. This voice mailbox number is valid unless your phone number changes. If your phone number changes, you will have to save a new voice mailbox number.Q. How do I call my voice mailbox number (retrieve voice messages)?A. When your phone alerts you to new voice messages, press Listen and follow the instructions on the phone. If you want to listen to your messages later, press Exit.To listen to your voice messages at a later time, perform one of the following actions:• Press and hold 1.•Press Menu 0-1-9-1 (Messages > Voice messages > Listen to voice messages). • Follow the voice prompts to review your messages.Q. How do I find my phone’s model number?A. Turn your phone off, then remove the battery from the phone. The phone’s model number is printed on the sticker beneath the battery, after the word Model.Q. How do I redial the last-dialed number?A. Press End twice, quickly.Q. How do I assign a key to 1-touch dialing?A. Press Contacts and scroll to 1-touch dialing.Press Select.Use Scroll up or Scroll down to scroll to the first number that includes the message (empty) and press Assign.3520_3560.ENv1_9355099.book  Page 124  Wednesday, February 26, 2003  3:31 PM
[ 125 ]FAQ (frequently asked questions)Enter or retrieve the name/number you want to assign to this key and press Select.Repeat these steps as many times as necessary.Q. How do I find out the amount of memory I have used in my phone?A. Press Contacts and scroll to Settings.Press Select.Scroll to Memory status and press Select again. Your memory status appears. Q. How do I find my phone’s electronic serial number (ESN)?A. Turn your phone off, remove the phone’s back cover. See “Install the battery” on page 10, for more information. Your phone’s ESN appears on the sticker beneath the battery, after the letters ESN.Q. How can I change the contrast of my phone’s display?A. See “Note: The next two topics require that you use menus. You may wish to review the next two chapters to learn more about menus and then return here to adjust screen contrast and equalizer.” on page 15.Q. How do I clear my call timers?A. WARNING: The clearing of call timers cannot be undone.Press Menu 2-5-5 (Call log > Call timers > Clear timers). When the security code field appears, enter your security code and press OK.3520_3560.ENv1_9355099.book  Page 125  Wednesday, February 26, 2003  3:31 PM
[ 126 ]21 GlossaryBusiness card A business card is the same as an entry in the phone book. It may contain a name, phone number, and text entry. It can also be sent to other devices.Call forwarding A network services feature you use to forward incoming calls to another number. Call lists A list used to track numbers for incoming, outgoing, or missed calls.Call log A log that registers information about calls you make and receive. Call timers Timers used to track the amount of time you spend on calls.Call waiting A network services feature that enables your phone to beep while you are in the middle of a call. The beep lets you know that someone else is calling you.Electronic serial number The identification number that is assigned to the phone. In-call options Features available for use while you are in a call.Keyguard Locks the keypad to prevent accidental keypresses.Keypad tones The tone you hear when you press a key.Menu A list of choices you can make to change settings on your phone or use various phone features. Number type locationsA location for a specific type of number, such as a Home or Work number.3520_3560.ENv1_9355099.book  Page 126  Wednesday, February 26, 2003  3:31 PM
[ 127 ]GlossaryPredictive text A method of entering information in your phone that uses a dictionary to predict, or guess, what you are writing. Primary number The number your phone dials when you select a name from the phone book that has more than one number assigned to it. Profile A group of settings you can use to customize the way your phone works.Quick save A fast method for saving a number. Ringing tone The sound your phone makes when you receive a call. Ringing tones can be ringing sounds or short tunes. Scroll bar A bar that appears on the right side of the screen when you scroll through the main menus.SMS The quick way to say short message service.Start screen The “home base” for your phone.T9 The technical name for predictive text. Template A template is like a form letter-something you can use many times.Voice mail A network services feature that enables people who call and miss you to leave a voice message on your phone. Warning tones Sounds your phone makes during error conditions, during confirmations, when the battery is low, and when you need to recharge the battery. 3520_3560.ENv1_9355099.book  Page 127  Wednesday, February 26, 2003  3:31 PM
[ 128 ]22 Reference information • BATTERY STATEMENTSCharging and DischargingYour phone is powered by a rechargeable battery.Note that a new battery's full performance may be achieved only after two or three complete charge and discharge cycles!The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk time and standby time) is noticeably shorter than normal, it is time to buy a new battery.Use only batteries approved by the phone manufacturer and recharge your battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused, a fully charged battery will discharge itself over time.Temperature extremes can affect the ability of your battery to charge; allow it to cool down or warm up first.Use the battery only for its intended purpose.Never use any charger or battery which is damaged or worn out.Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip, or pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery), for example, when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 59°F and 77°F (15°C and 25°C). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.3520_3560.ENv1_9355099.book  Page 128  Wednesday, February 26, 2003  3:31 PM
[ 129 ]Reference informationDo not dispose of batteries in a fire!Dispose of batteries according to applicable local regulations (for example, recycling). Do not dispose of as household waste. • USE PROPER CARE AND MAINTENANCEYour phone is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfill any warranty obligations and to enjoy this product for many years:• Keep the phone and all its parts and accessories out of the reach of small children.• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside which may damage electronic circuit boards.• Do not attempt to open the phone. Nonexempt handling may damage it.• Do not drop, knock, or shake the phone. Rough handling can break internal circuit boards.• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.• Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate regulations governing radio devices.3520_3560.ENv1_9355099.book  Page 129  Wednesday, February 26, 2003  3:31 PM
[ 130 ]All of the above suggestions apply equally to your phone, battery, charger or any enhancement. If any of them are not working properly, take them to your nearest qualified service facility. The personnel there will assist you, and if necessary, arrange for service. • UNDERSTAND IMPORTANT SAFETY INFORMATIONTraffic SafetyDo not use a handheld telephone while driving a vehicle. Always secure the phone in its holder; do not place the phone on the passenger seat or where it can break loose in a collision or sudden stop.Remember road safety always comes first!Operating environmentRemember to follow any special regulations in force in any area and always switch off your phone whenever it is forbidden to use it, or when it may cause interference or danger.Use the phone only in its normal operating positions.Electronic devicesMost modern electronic equipment is shielded from radio frequency (RF) signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.PACEMAKERSPacemaker manufacturers recommend that a minimum separation of 6 - 8 inches (15 - 20 cm) be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers:• Should always keep the phone more than 6 - 8 inches (15 - 20 cm) from their pacemaker when the phone is switched on• Should not carry the phone in a breast pocket3520_3560.ENv1_9355099.book  Page 130  Wednesday, February 26, 2003  3:31 PM
[ 131 ]Reference information• Should use the ear opposite the pacemaker to minimize the potential for interference.• If you have any reason to suspect that interference is taking place, switch off your phone immediately.HEARING AIDSSome digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider.Other medical devicesOperation of any radio transmitting equipment, including cellular phones, may interfere with the functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any questions. Switch off your phone in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.VehiclesRF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (for example, electronic fuel injection systems, electronic untested/antilock braking systems, electronic speed control systems, air bag systems). Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.Posted facilitiesSwitch your phone off in any facility where posted notices so require.Potentially explosive atmospheresSwitch off your phone when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.3520_3560.ENv1_9355099.book  Page 131  Wednesday, February 26, 2003  3:31 PM
[ 132 ]Users are advised to switch off the phone when at a refueling point (service station). Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, or where blasting operations are in progress.Areas with a potentially explosive atmosphere are often but not always clearly marked. They include below deck on boats; chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.VehiclesOnly qualified personnel should service the phone or install the phone in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty which may apply to the unit.Check regularly that all wireless phone equipment in your vehicle is mounted and operating properly.Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the phone, its parts, or accessories.For vehicles equipped with an air bag, remember that an air bag inflates with great force. Do not place objects, including both installed or portable wireless equipment in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.FCC regulations prohibit using your phone while in the air. Switch off your phone before boarding an aircraft. The use of wireless telephones in an aircraft may be dangerous to the operation of the aircraft, disrupt the wireless telephone network, and may be illegal. Failure to observe these instructions may lead to suspension or denial of telephone services to the offender, legal action, or both.3520_3560.ENv1_9355099.book  Page 132  Wednesday, February 26, 2003  3:31 PM
[ 133 ]Reference information • EMERGENCY CALLSImportant: This phone, like any wireless phone, operates using radio signals, wireless, and landline networks as well as user-programmed functions. Because of this, connections in all conditions cannot be guaranteed. Therefore you should never rely solely upon any wireless phone for essential communications (for example, medical emergencies).Emergency calls may not be possible on all wireless phone networks or when certain network services and/or phone features are in use. Check with local service providers.To make an emergency call:1If the phone is not on, switch it on. Check for adequate signal strength.2Press End as many times as needed (for example, to exit a call, to exit a menu, etc.) to clear the display and ready the phone for calls. 3Key in the emergency number for your present location (for example, 911 or other official emergency number). Emergency numbers vary by location.4Press the Talk key.If certain features are in use, you may first need to turn those features off before you can make an emergency call. Consult this user guide and your local cellular service provider.When making an emergency call, remember to give all the necessary information as accurately as possible. Remember that your wireless phone may be the only means of communication at the scene of an accident - do not end the call until given permission to do so3520_3560.ENv1_9355099.book  Page 133  Wednesday, February 26, 2003  3:31 PM
[ 134 ] • CERTIFICATION INFORMATION (SAR)THIS MODEL PHONE MEETS THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (for example, at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone as reported to the FCC when tested for use at the ear is 1.24 W/kg (3560) and 1.18 W/kg (3520), and when worn on the body, as described in this user guide, is 0.75 W/kg (3560) and 0.59W/kg (3520). (Body-worn measurements differ among phone models, depending upon available enhancements and FCC requirements). 3520_3560.ENv1_9355099.book  Page 134  Wednesday, February 26, 2003  3:31 PM
[ 135 ]Reference informationWhile there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID GMLRH-14/GMLRH-21.For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and that positions the handset a minimum of 7/8 inch (2.2 cm) from the body. Use of other enhancements may not ensure compliance with FCC RF exposure guidelines. If you do not use a body-worn accessory and are not holding the phone at the ear, position the handset a minimum of 7/8 inch (2.2 cm) from your body when the phone is switched on.*In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kilogram (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. SAR values may vary depending on national reporting requirements and the network band. For SAR information in other regions please look under product information at www.nokia.com/us.3520_3560.ENv1_9355099.book  Page 135  Wednesday, February 26, 2003  3:31 PM
[ 136 ] • USE ENHANCEMENTS SAFELYA few practical rules for enhancement operation:• Keep all accessories out of the reach of small children.• When you disconnect the power cord of any enhancement, grasp and pull the plug, not the cord.• Check regularly that any vehicle-installed accessories are mounted and are operating properly.• Installation of any complex car accessories must be made by qualified personnel only.• Use only batteries, chargers, and accessories that have been approved by the phone manufacturer. The use of any other types could invalidate any approval or warranty applying to the phone and could be dangerous. • ENHANCEMENTSIf you want to enhance your phone’s functionality, a range of enhancements is available for you. You can select any of these items to help accommodate your specific communication needs. For availability of these and other enhancements, contact your service provider.A few practical rules for accessory operation:• Keep all enhancements out of the reach of small children.• When you disconnect the power cord of any accessory, grasp and pull the plug, not the cord.• Check regularly that any vehicle-installed enhancements are mounted and are operating properly.• Installation of any complex car enhancements must be made by qualified personnel only.• Use only batteries, chargers, and enhancements that have been approved by the phone manufacturer. The use of any other types could invalidate any approval or warranty applying to the phone and could be dangerous.3520_3560.ENv1_9355099.book  Page 136  Wednesday, February 26, 2003  3:31 PM
[ 137 ]Reference informationXpress-on™ coversYour phone’s Xpress-on covers are available in several fashion colors. Extra covers may be purchased from your authorized Nokia dealer.• Always store the phone with the covers attached.• Before changing the covers, always switch off the phone and disconnect the phone from the charger or any other device.Remove the back cover1Remove the back cover by gripping the bottom with one thumb and pressing upward with the other thumb. 2Slide the cover toward the top of the phone and remove it.Remove the front cover1Hold the phone as shown here.2Gently pull the cover until it pops off the phone.Remove the keypad1Lift the keypad from the back of the old cover.2Place the keypad into the back of the new cover.3520_3560.ENv1_9355099.book  Page 137  Wednesday, February 26, 2003  3:31 PM
[ 138 ]Replace the front cover1Align the top of the phone with the top of the front cover. 2Push the phone toward the cover until it locks into place.Replace the back cover1Insert the two catches of the back cover in the corresponding slots in the phone. 2Slide the cover toward the bottom of the phone until it locks into place. • BATTERYThis section provides information about the phone’s battery. Be aware that the information in this section is subject to change.Note: Dispose of batteries according to local regulations (for example, recycling). Do not dispose of as household waste.123520_3560.ENv1_9355099.book  Page 138  Wednesday, February 26, 2003  3:31 PM
[ 139 ]Reference informationThe tables shown in this section provide information about battery options that are available for your phone, charging times (with the ACP-7 and  ACP-12 chargers), talk times, and standby times. Consult your service provider for more information.Note: The charging times listed in the next section are approximate.Charging timesThe following table shows battery charging times for the specified charger. Standby and talk timesThe times shown in the following table are estimates only and represent a range for either standby or talk times (not a combination of both). Warning: Battery talk and standby times are estimates only and depend on signal strength, network conditions, features used, battery age and condition (including the effect of charging habits), temperatures to which battery is exposed, use in digital mode, and many other factors. Please note that the amount of time a phone is used for calls will affect its standby time. Likewise, the amount of time that the phone is turned on and in standby mode will affect its talk time.Note: Dispose of batteries according to local regulations (for example, recycling). Do not dispose of as household waste.Refer to the following table for more information on talk-time and standby times in both digital and analog networks.Battery Option ACP-7 Charger ACP-12 ChargerBLC-2 Li-Ion 1000 mAh 3 h, 30 min 1 h, 30 minBatteryoptionDigital talk timeAnalog talk-timeStandby timeDigital AnalogBLC–2 Li–Ion 1000 mAhup to 6.5 hoursup to 2.5 hoursup to 9.5 daysup to 42 hours3520_3560.ENv1_9355099.book  Page 139  Wednesday, February 26, 2003  3:31 PM
[ 140 ] • CHARGERS AND OTHER ENHANCEMENTSThis section provides information about the phone’s chargers and enhancements. Be aware that the information in this section is subject to change as the chargers and enhancements change.The chargers and enhancements that are described in this section are available for your phone. Contact your dealer for details. When a charger is not in use• Disconnect it from the power source. • Do not leave the battery connected to a charger for longer than a week, since overcharging the battery could shorten its lifespan. If left unused, a fully charged battery will discharge itself over time.Standard Travel Charger (ACP-7)This is a lightweight (187g) and durable ac charger.To use the Standard Travel Charger, plug it into a wall outlet and connect the lead from the charger to the base of your phone.Rapid Travel Charger (ACP-8)This is a lightweight and durable ac charger. Calls can be made during charging, even with a fully discharged battery.To use the Rapid Travel Charger (ACP-8), plug it into a standard 120– or 220–Vac wall outlet, and connect the lead from the charger to the base of your phone.The charger can also be used together with the optional desktop charging stand. Approximate charging times for discharged batteries are shown in “Charging times” on page 139.3520_3560.ENv1_9355099.book  Page 140  Wednesday, February 26, 2003  3:31 PM
[ 141 ]Reference informationTravel Charger (ACP-12)This charger is especially suitable for active travelers because it works with multiple voltages. Plug it into a standard 120–Vac wall outlet, and connect the lead from the charger to the base of your phone.Spare Battery Charger (DDC-1)This charger provides the possibility to charge a spare battery and thus have a full power source available whenever needed.Compatible with BLC-1 and BLC-2.Can be used with the Standard Travel Charger (ACP-7) and the Travel Charger (ACP-8).Mobile Charger (LCH-9, LCH-12)You can charge your phone’s battery from your vehicle battery by using the Mobile Charger. Calls are possible during charging. A green light indicates that the charger is ready for charging (when not charging) or finished charging (if it has been charging). The input voltage range is 11–32 Vdc, negative grounding. Avoid prolonged charging with the Mobile Charger when the car engine is not running; this could cause your car battery to drain. Note also, that in some cars, the cigarette lighter plug is not provided with electricity if the ignition is not switched on.3520_3560.ENv1_9355099.book  Page 141  Wednesday, February 26, 2003  3:31 PM
[ 142 ]Desktop Charging Stand (DCV-10)Used together with the Standard Travel Charger (ACP-7) and the Rapid Travel Charger (ACP-8), the Desktop Charging Stand is an economical choice when you need your phone close at hand, always ready for calls. This charging stand allows you to charge your phone’s battery in an upright, obtainable position on your desk.• Charging is indicated by the scrolling battery bars that are located on the right side of your phone’s start screen.• When the scrolling stops, the battery is approximately 80% charged. The battery is fully charged a couple of hours after this time.Express car kit (CARK-125)This compact charger provides full handsfree use by simply plugging into a vehicle’s cigarette lighter. The mobile holder holds the phone securely.Complete car kit (CARK-134) Full car kit providing charging, handsfree functionality and external antenna connectivity.3520_3560.ENv1_9355099.book  Page 142  Wednesday, February 26, 2003  3:31 PM
[ 143 ]Reference informationHeadset (HDE-2) The headset provides hands-free operation. It connects directly to the phone requiring no additional adapter and you can end a call by pressing the button located on the connecting cord, by the microphone. Headset (HDC-5)Small and lightweight, the headset kit allows easy and convenient handsfree operation. The headset has a foam earpiece cover for a comfortable fit and has a clip to hold it firmly in place. This headset’s 4-wire 2.5 mm jack fits directly into the bottom of the phone. A remote control button located in the microphone makes the headset convenient to use while answering or receiving calls. You can use the headset with your phone’s voice tag feature.Headset (HDC-10)This headset features a retractable mechanism for cable management, a microphone and speaker integrated into the earpiece, a Talk/End button for call handling,  and a hook for easy  carrying.3520_3560.ENv1_9355099.book  Page 143  Wednesday, February 26, 2003  3:31 PM
[ 144 ]Headset (HDB-5)Small and lightweight, this headset’s beautiful and distinctive Nokia design also provides funcitonality with a remote control Talk/End button.Loopset (LPS-3)With the Nokia Loopset, people who use a T-coil equipped hearing aid have the freedom to talk on a digital mobile phone. The loopset goes around your neck - so it can be worn comfortably and discreetly.Carrying cases Stylish carrying cases complimenting your Nokia mobile phone’s design are available from your local dealers3520_3560.ENv1_9355099.book  Page 144  Wednesday, February 26, 2003  3:31 PM
[ 145 ]Reference information • TROUBLESHOOTINGThis section lists some of the most commonly encountered problems and provides possible solutions. Problem Possible cause Possible solutionMy phone is not charging.The charger and the phone are not properly connected.Securely connect the charger to the phone.The charger is not properly plugged in.Ensure that the charger is plugged in correctly.My phone is not making/receiving calls.The battery is not charged.Charge the battery.The signal strength is poor.If you are indoors, move toward a window.I can not listen to my voice messages.You do not have voice mail service. Call your wireless service provider.You have not set up your voice mailbox with your service provider.Call your wireless service provider.You have not saved your voice mail number in your phone.Refer to “Set up your voice mailbox” on page 63.You have forgotten your password or are entering it incorrectly.Call your wireless service provider.The voice mail number you have saved is incorrect.Call your wireless service provider.3520_3560.ENv1_9355099.book  Page 145  Wednesday, February 26, 2003  3:31 PM
[ 146 ] • TECHNICAL INFORMATIONWeight 107 g (3.75 oz) with BLC-2 1000 mAh Li-Ion Battery Size hXwXd:118 X 50 X 23 mm Frequency range Lowband 824.04–848.97 MHz (TX)                869.04–893.97 MHz (RX)Highband 1850.04–1909.92 MHz (TX)                1930.08–1989.96 MHz (RX)Transmitter output powerUp to 600 mWBattery voltage (Nominal)3 VOperating temperature -4°F to +104°F (-20°C to +40°C)Number of channels 832 lowband1997 highbandPhone numbers 5 per entryMemory locations Up to 250 contacts, with multiple phone numbers and text entries per contact.3520_3560.ENv1_9355099.book  Page 146  Wednesday, February 26, 2003  3:31 PM
[ 147 ]Nokia One-Year Limited Warranty23 Nokia One-Year Limited WarrantyNokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free from defects in material and workmanship that result in Product failure during normal usage, according to the following terms and conditions:1The limited warranty for the Product extends for ONE (1) year beginning on the date of the purchase of the Product. This one year period is extended by each whole day that the Product is out of your possession for repair under this warranty.2The limited warranty extends only to the original purchaser (“Consumer”) of the Product and is not assignable or transferable to any subsequent purchaser/end-user.3The limited warranty extends only to Consumers who purchase the Product in the United States of America.4During the limited warranty period, Nokia will repair, or replace, at Nokia’s sole option, any defective parts, or any parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or replacement is needed because of product malfunction or failure during normal usage. No charge will be made to the Consumer for any such parts. Nokia will also pay for the labor charges incurred by Nokia in repairing or replacing the defective parts. The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. Nokia’s limit of liability under the limited warranty shall be the actual cash value of the Product at the time the Consumer returns the Product for repair, determined by the price paid by the Consumer for the Product less a reasonable amount for usage. Nokia shall not be liable for any other losses or damages. These remedies are the Consumer’s exclusive remedies for breach of warranty.3520_3560.ENv1_9355099.book  Page 147  Wednesday, February 26, 2003  3:31 PM
[ 148 ]5Upon request from Nokia, the Consumer must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt.6The Consumer shall bear the cost of shipping the Product to Nokia in Melbourne, Florida. Nokia shall bear the cost of shipping the Product back to the Consumer after the completion of service under this limited warranty.7The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable:a) The Product has been subjected to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Nokia, including damage caused by shipping.b) The Product has been damaged from external causes such as collision with an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection to other products not recommended for interconnection by Nokia.c) Nokia was not advised in writing by the Consumer of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period.d) The Product serial number plate or the enhancement data code has been removed, defaced or altered.e) The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Product.3520_3560.ENv1_9355099.book  Page 148  Wednesday, February 26, 2003  3:31 PM
[ 149 ]Nokia One-Year Limited Warranty8Nokia does not warrant uninterrupted or error-free operation of the Product. If a problem develops during the limited warranty period, the Consumer shall take the following step-by-step procedure:a) The Consumer shall return the Product to the place of purchase for repair or replacement processing.b) If “a” is not convenient because of distance (more than 50 miles) or for other good cause, the Consumer shall ship the Product prepaid and insured to:Nokia Inc., Attn: Repair Department795 West Nasa Blvd. Melbourne, FL 32901c) The Consumer shall include a return address, daytime phone number and/or fax number, complete description of the problem, proof of purchase and service agreement (if applicable). Expenses related to removing the Product from an installation are not covered under this limited warranty.d) The Consumer will be billed for any parts or labor charges not covered by this limited warranty. The Consumer will be responsible for any expenses related to reinstallation of the Product.e) Nokia will repair the Product under the limited warranty within 30 days after receipt of the Product. If Nokia cannot perform repairs covered under this limited warranty within 30 days, or after a reasonable number of attempts to repair the same defect, Nokia at its option, will provide a replacement Product or refund the purchase price of the Product less a reasonable amount for usage. In some states the Consumer may have the right to a loaner if the repair of the Product takes more than ten (10) days. Please contact the Customer Service Center at Nokia at the telephone number listed at the end of this warranty if you need a loaner and the repair of the Product has taken or is estimated to take more than ten (10) days.3520_3560.ENv1_9355099.book  Page 149  Wednesday, February 26, 2003  3:31 PM
[ 150 ]f) If the Product is returned during the limited warranty period, but the problem with the Product is not covered under the terms and conditions of this limited warranty, the Consumer will be notified and given an estimate of the charges the Consumer must pay to have the Product repaired, with all shipping charges billed to the Consumer. If the estimate is refused, the Product will be returned freight collect. If the Product is returned after the expiration of the limited warranty period, Nokia’s normal service policies shall apply and the Consumer will be responsible for all shipping charges.9You (the Consumer) understand that the product may consist of refurbished equipment that contains used components, some of which have been reprocessed. The used components comply with Product performance and reliability specifications.10 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE CONSUMER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF NOKIA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. NOKIA SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED.3520_3560.ENv1_9355099.book  Page 150  Wednesday, February 26, 2003  3:31 PM
[ 151 ]Nokia One-Year Limited Warranty11 Some states do not allow limitation of how long an implied warranty lasts, so the one year warranty limitation may not apply to you (the Consumer). Some states do not allow the exclusion or limitation of incidental and consequential damages, so certain of the above limitations or exclusions may not apply to you (the Consumer). This limited warranty gives the Consumer specific legal rights and the Consumer may also have other rights which vary from state to state.12 Nokia neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement.13 This is the entire warranty between Nokia and the Consumer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms.14 This limited warranty allocates the risk of failure of the Product between the Consumer and Nokia. The allocation is recognized by the Consumer and is reflected in the purchase price.15 Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following purchase of the Product.16 Questions concerning this limited warranty may be directed to: Nokia Inc. Attn: Customer Service7725 Woodland Center Blvd., Ste. 150Tampa, FL 33614Telephone: 1-888-NOKIA-2U (1-888-665-4228)Facsimile: (813) 287-6612TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)17 The limited warranty period for Nokia supplied attachments and accessories is specifically defined within their own warranty cards and packaging. Nokia is a registered trademark of Nokia Corporation3520_3560.ENv1_9355099.book  Page 151  Wednesday, February 26, 2003  3:31 PM
[ 152 ]NOTES3520_3560.ENv1_9355099.book  Page 152  Wednesday, February 26, 2003  3:31 PM

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