Microsoft RH-21 Single Band Cellular Phone User Manual 3520 3560 ENv1 9355099
Microsoft Mobile Oy Single Band Cellular Phone 3520 3560 ENv1 9355099
Contents
- 1. Manual
- 2. Manual 2
- 3. SAR insert
Manual
Nokia 3520/3560 phone
at a glance
Display
screen
Selection
and
Scroll keys
End key
Talk key
Microphone
Earphone
Power key
Keypad
Star key Pound key
See “Learn the keys” on page 17.
3520_3560.ENv1_9355099.book Page i Wednesday, February 26, 2003 3:31 PM
User Guide for
Nokia 3520/3560 Phone
What information is
needed? Numbers Where is the number?
My number Wireless service provider
Voice mail number Wireless service provider
Wireless provider’s number Wireless service provider
Provider’s customer care Wireless service provider
Model number Label on back of phone
(under battery)
Phone type Back of title page
Electronic serial number
(ESN)
Label on back of phone
(under battery). See “The
phone label” on page 9.
3520_3560.ENv1_9355099.book Page ii Wednesday, February 26, 2003 3:31 PM
The wireless phone described in this guide is approved for use in TDMA and AMPS networks.
LEGAL INFORMATION
Part No. 9355099, Issue No. 1
Copyright ©2003 Nokia. All rights reserved.
Nokia, Nokia Connecting People, Nokia 3520, 3560, and the Nokia Original Accessories logos
Backgammon, Racket, Sky Diver, Air Glider, Bowling are trademarks or registered trademarks
of Nokia Corporation. All other product and company names mentioned herein may be
trademarks or tradenames of their respective owners.
Printed in Canada 02/2003
US Patent No 5818437 and other pending patents associated with this product’s hardware and
software T9 text input software Copyright ©1999-2002. Tegic Communications, Inc. All rights
reserved.
Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
The information in this user guide was written for the Nokia 3520 and 3560 phones. Nokia
operates a policy of ongoing development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED BY
APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR
CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR
WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE.
EXPORT CONTROLS
This product contains commodities, technology or software exported from the United States in
accordance with the Export Administration regulations. Diversion contrary to U.S. law is
prohibited.
FCC/INDUSTRY CANADA NOTICE
Your phone may cause TV or radio interference (for example, when using a telephone in close
proximity to receiving equipment). The FCC or Industry Canada can require you to stop using
your telephone if such interference cannot be eliminated. If you require assistance, contact
your local service facility. This device complies with part 15 of the FCC rules. Operation is
subject to the condition that this device does not cause harmful interference.
3520_3560.ENv1_9355099.book Page iii Wednesday, February 26, 2003 3:31 PM
NOTES
3520_3560.ENv1_9355099.book Page iv Wednesday, February 26, 2003 3:31 PM
[ i ]
Contents
1 For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Shared memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Get the most out of this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Quick guide to functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Menu Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Contacts (Phone book) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Contact Nokia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Contact your service provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Review the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remove the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Important battery information . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Switch on your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Check the start screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4 Phone setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Adjust the volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
The headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Adjust screen contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Set equalizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lock keypad (keyguard) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Learn the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Make and answer calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Review phone symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Use the selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Check in-phone help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Browse phone menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Contacts menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3520_3560.ENv1_9355099.book Page i Wednesday, February 26, 2003 3:31 PM
[ ii ]
5 Add information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About entering letters and numbers . . . . . . . . . . . . . . . . . . . . . . 26
ABC and 123 methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Write with predictive text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6 The phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Open the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Save names and numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Save a text entry with a name . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Retrieve information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Use phone book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Edit a name or number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Erase stored names and numbers . . . . . . . . . . . . . . . . . . . . . . . . 38
Delete the entire phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Add a second number to a name. . . . . . . . . . . . . . . . . . . . . . . . . 39
Create caller groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Check memory status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7 Call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Check missed, received, or dialed calls . . . . . . . . . . . . . . . . . . . . 42
Clear call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Turn on a current call timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Clear call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
8 Advanced calling features. . . . . . . . . . . . . . . . . . . . . . . . . 46
Set in-call options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Call waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Redial automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Calling card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Voice dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Voice recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Voice commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3520_3560.ENv1_9355099.book Page ii Wednesday, February 26, 2003 3:31 PM
[ iii ]
Send your own number in caller ID. . . . . . . . . . . . . . . . . . . . . . . 58
Select a phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Set touch tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
9 Voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Check for messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Set up your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Set greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Listen to your voice messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
10 Personalize rings and tones . . . . . . . . . . . . . . . . . . . . . . . .65
Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Select a different profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Customize a profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
11 Personalize phone settings. . . . . . . . . . . . . . . . . . . . . . . . . 71
Set the language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Set and display the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Set the clock to be updated by the network . . . . . . . . . . . . . . . 72
Add a welcome note. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
1-touch dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Automatic answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Phone lights (car kit only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Restore the factory settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Accessibility solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
12 Manage phone security . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Lock the keypad (Keyguard) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Change your security code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Restrict calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
13 Your personal digital assistant. . . . . . . . . . . . . . . . . . . . . .85
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
To-do list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
The calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
3520_3560.ENv1_9355099.book Page iii Wednesday, February 26, 2003 3:31 PM
[ iv ]
14 Prepaid services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Manage prepaid service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Save your access numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Add money to your account . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Check your prepaid balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
15 Set network services features . . . . . . . . . . . . . . . . . . . . . . 94
Set up how your phone selects a network . . . . . . . . . . . . . . . . . 94
Use your phone while traveling. . . . . . . . . . . . . . . . . . . . . . . . . . 95
16 Communicate with text messages . . . . . . . . . . . . . . . . . . . 96
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Use folders for text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Write and send a text message . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Resend a message from Outbox . . . . . . . . . . . . . . . . . . . . . . . . . 98
Receive a text message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Read a text message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Save a message in the archive folder . . . . . . . . . . . . . . . . . . . . 100
Customize message settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
When your phone’s memory is full . . . . . . . . . . . . . . . . . . . . . . 101
Delete messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Reply to a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Forward a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Send and receive e-mail messages . . . . . . . . . . . . . . . . . . . . . . 102
Reply to or forward an e-mail message . . . . . . . . . . . . . . . . . . 103
Receive an e-mail message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Use templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Picture messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Chat with other phone users . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
17 Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Gallery (Menu 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Applications (Menu 9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Application options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
3520_3560.ENv1_9355099.book Page iv Wednesday, February 26, 2003 3:31 PM
[ v ]
Download applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Business cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Ringing tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
18 Connect to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . 116
Set up for browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Sign on to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Use browser options (Services Menu) . . . . . . . . . . . . . . . . . . . . 117
Sign off the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Edit a data entry field. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Bookmarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
19 Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
20 FAQ (frequently asked questions) . . . . . . . . . . . . . . . . . .123
21 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
22 Reference information . . . . . . . . . . . . . . . . . . . . . . . . . .128
Battery statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Use proper care and maintenance. . . . . . . . . . . . . . . . . . . . . . . 129
Understand Important safety information . . . . . . . . . . . . . . . . 130
Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Certification Information (SAR). . . . . . . . . . . . . . . . . . . . . . . . . 134
Use enhancements safely. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Enhancements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Chargers and other enhancements . . . . . . . . . . . . . . . . . . . . . . 140
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
23 Nokia One-Year Limited Warranty . . . . . . . . . . . . . . . . .147
3520_3560.ENv1_9355099.book Page v Wednesday, February 26, 2003 3:31 PM
[ vi ]
Appendix A
Message from the CTIA
to all users of mobile phones . . . . . . . . . . . . . . . . . . . . 153
Appendix B
Message from the FDA
to all users of mobile phones . . . . . . . . . . . . . . . . . . . . 157
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
3520_3560.ENv1_9355099.book Page vi Wednesday, February 26, 2003 3:31 PM
[ 1 ]
For your safety
1 For your safety
Read these simple guidelines. Breaking the rules may be dangerous or
illegal. Further detailed information is given in this manual.
Do not switch on the phone when wireless phone use is
prohibited or when it may cause interference or danger.
ROAD SAFETY COMES FIRST
Do not use a hand-held phone while driving.
INTERFERENCE
All wireless phones may get interference, which could
affect performance.
SWITCH OFF IN HOSPITALS
Follow any regulations or rules. Switch the phone off near
medical equipment.
SWITCH OFF IN AIRCRAFT
Wireless devices can cause interference in aircraft.
SWITCH OFF WHEN REFUELING
Don’t use the phone at a refueling point. Don’t use near fuel
or chemicals.
SWITCH OFF NEAR BLASTING
Don’t use the phone where blasting is in progress. Observe
restrictions, and follow any regulations or rules.
USE SENSIBLY
Use only in the normal position. Don’t touch the antenna
unnecessarily.
3520_3560.ENv1_9355099.book Page 1 Wednesday, February 26, 2003 3:31 PM
[ 2 ]
QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ENHANCEMENTS AND BATTERIES
Use only approved enhancements and batteries. Do not connect
incompatible products.
WATER-RESISTANCE
Your phone is not water-resistant. Keep it dry.
BACKUP COPIES
Remember to make backup copies of all important data.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide
for detailed safety instructions. Do not connect incompatible
products.
FUSE REPLACEMENT
Replace a blown fuse with a fuse of the same type and size.
Never use a fuse with a higher rating.
CALLING
Before you make a call, be sure your phone is switched on, and
in service. Enter the phone number, including the area code,
then press Talk. To end a call, press End. Press Talk to answer an
incoming call.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press End as
many times as needed (for example, to exit a call, to exit a menu)
to clear the display. Enter the emergency number, then press
Talk. Give your location. Do not end the call until told to do so.
3520_3560.ENv1_9355099.book Page 2 Wednesday, February 26, 2003 3:31 PM
[ 3 ]
For your safety
• SHARED MEMORY
The following features in this device may share memory: Contacts, images
and ringing tones in gallery, calendar, to-do lists, Java applications. Use
of one or more of these features may reduce the memory available for the
remaining features sharing memory. For example, saving many images
may use all of the available memory. Your phone may display a message
that the memory is full when you try to use a shared memory feature. In
this case, delete some of the information or entries stored in the shared
memory features before continuing. Some of the features may have a
certain amount of memory specially allotted to them in addition to the
amount of memory shared with other features.
3520_3560.ENv1_9355099.book Page 3 Wednesday, February 26, 2003 3:31 PM
[ 4 ]
2 Welcome
Congratulations on your purchase of a Nokia
mobile phone, a new tool for the mobile
information society.
Nokia recommends that you read this chapter
before you use your new phone. You will find
useful information about:
• How to use this guide
• How to understand network services
• How to contact Nokia
• GET THE MOST OUT OF THIS GUIDE
The tips that follow can help you use this guide efficiently as you learn to
use your phone.
Understand the terms
•Press means to briefly press then release a key. For example,
Press 0 means “Press the zero key.”
•Press Menu means to press the key that is below the word Menu
on the phone’s screen.
•Press and hold means to press and hold a key for 2 – 3 seconds
(depending on the feature you are using), then release the key.
• Use the Left and Right selection keys to choose an option in a menu.
•Highlighted means that an option you see on the screen is enclosed
in a dark bar. Choices you make with the two selection keys act on the
highlighted option.
3520_3560.ENv1_9355099.book Page 4 Wednesday, February 26, 2003 3:31 PM
[ 5 ]
Welcome
• QUICK GUIDE TO FUNCTIONS
Make a call Enter the phone number, press Talk.
Answer a call Press Talk or Answer.
Answer with call waiting Press Talk.
End a call Press End.
Ignore a call Press End.
Redial Press Talk twice.
Adjust call volume During a call, press the up or down key to adjust call
volume.
Use the in-call menu In a call, press Options.
Use 1-touch dialing Press and hold one of keys 2 – 9.
Save a name and number Enter a number, press Options, select Save, enter a name,
and press OK.
Retrieve a name/number Press Contacts, then select Find.
Retrieve a name/number
during a call
Press Options, scroll to New call, press Select, press Find,
then enter the first letter of the name.
Check voice mail Press and hold 1 or call your voice mailbox number.
Send a text message Press Menu 0-1-1, write the message, press Options,
scroll to Send, press Select, enter the recipient’s number,
then press OK.
Send an E-mail message Press Menu 0-1-2. Enter the recipient’s address, press OK,
enter the subject, press OK, write the message, press
Options, select Send e-mail, enter the Gateway number
(if needed) then press OK.
Read new message Press Show.
Reply to a message Press Options, select Reply, select As message, choose a
reply option, write the reply, press Options, select Send,
then press OK.
Reply to an E-mail
message
Press Options, scroll to Reply, press OK, choose As e-mail,
press Select, then follow instructions for sending an e-mail
message.
Send a business card Retrieve a name from the phone book, press Details, press
Options, select Send bus. card, select SMS, enter the
recipient’s number, then press OK.
3520_3560.ENv1_9355099.book Page 5 Wednesday, February 26, 2003 3:31 PM
[ 6 ]
• MENU SHORTCUTS
0-1 Messages
0-1-1 Create message
0-1-2 Create e-mail
0-1-3 Chat
0-1-4 Inbox
0-1-5 Outbox
0-1-6 Archive
0-1-7 Templates
0-1-8 Delete messages
0-1-9 Voice messages
0-1-10 Message settings
2 Call log
2-1 Missed calls
2-2 Received calls
2-3 Dialed numbers
2-4 Delete recent call lists
2-5 Call timers
3Profiles
3-1 Normal
3-2 Silent
3-3 Meeting
3-4 Outdoor
3-5 Pager
4Settings
4-1 Tone settings
4-2 Time settings
4-3 Call settings
4-4 Phone settings
4-5 Display settings
4-6 Accessory settings
4-7 Network services
4-8 Security settings
4-9 Restore factory
settings
5Voice
5-1 Voice recorder
5-2 Voice tags
5-3 Voice commands
6Gallery
7 Organizer
7-1 Calendar
7-2 To-do list
7-3 Calculator
7-4 Stopwatch
8Games
9Applications
10 Services
• CONTACTS (PHONE BOOK)
1 Find
2 Add contact
3 Edit name
4 Delete
5 Add number
6 Settings
7 1-touch dialing
8 Voice tags
9 Caller groups
3520_3560.ENv1_9355099.book Page 6 Wednesday, February 26, 2003 3:31 PM
[ 7 ]
Welcome
Observe text conventions
This user guide provides text clues to help make instructions clear and
easy to follow.
Bold indicates:
• The word or phrase appears on the phone’s screen.
• Special text such as Notes and Warnings.
Bold and blue indicates:
• The word is an address on the World Wide Web.
• A definition for the word or phrase appears in the terms list (glossary)
near the end of the user guide.
•Italic characters are used for emphasis or indicate a variable.
Follow graphic clues
This guide uses certain icons (small pictures) to alert you to important
information.
Tip: Provides information about a shortcut or an alternate method
of doing something.
Note: Explains a feature or points out an important concept.
Important: Alerts you to information critical to using a feature
correctly.
Caution: Warns you when you may lose information.
Warning: Helps you avoid personal injury, damage to the phone,
or property damage.
Look for updates
Nokia updates this user guide to reflect changes or corrections. The latest
version may be available at the Nokia site on the World Wide Web:
www.nokia.com/us
Also, an interactive user guide is available at:
www.nokiahowto.com
3520_3560.ENv1_9355099.book Page 7 Wednesday, February 26, 2003 3:31 PM
[ 8 ]
Sign up with a service provider
Before you can take advantage of any of the network services, you must
sign up with a wireless service provider. Your service provider will make
available descriptions of its services and instructions for using them.
Note differences among service providers
Wireless service providers may differ in their support of features. Some
may not support all languages available in your phone. Before you sign up,
make sure a wireless provider supports the features that you need.
• CONTACT NOKIA
When you need help, the Nokia Customer Care department can provide
information about Nokia products. However, you may wish to check the
chapter “FAQ (frequently asked questions)” on page 123, before calling
the customer care center. Whether you are calling about your phone or an
accessory, have the equipment with you when you call. For example, if you
are calling about a headset, please have it handy.
Have the right information available
We recommend that you have the following information available before
you contact the Nokia Customer Care department:
• The phone’s model number
• Electronic serial number (ESN)
• Your ZIP code
The serial number (ESN) is on your phone’s label.
3520_3560.ENv1_9355099.book Page 8 Wednesday, February 26, 2003 3:31 PM
[ 9 ]
Welcome
The phone label
The label is on the back of your phone (under the battery). It contains
important information about your phone, including the model and
serial numbers.
Please do not remove or deface the label.
Nokia recommends that you note this information on the first page
of this guide.
• CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into
the phone. This number can be useful if you are having trouble dialing a
number, especially when you are traveling outside your home area.
This one-key feature might not be available on your system. Contact your
service provider for availability.
Nokia Customer Care Center, USA Customer Care Centre,
Canada
Nokia Mobile Phones
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
TTY/TDD Users Only:
1-800-24-NOKIA
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070
3520_3560.ENv1_9355099.book Page 9 Wednesday, February 26, 2003 3:31 PM
[ 10 ]
3 Review the basics
• THE ANTENNA
Your phone has a built-in antenna. As with any
other radio transmitting device, avoid touching
the antenna when the phone is switched on.
Contact with the antenna affects call quality and
may cause the phone to operate at a higher power
level than otherwise needed. Not touching the
antenna area during a phone call optimizes the
antenna performance and the talk time of your phone.
Hold the phone as you would any other telephone with the antenna
pointed up and over your shoulder.
Caution: If the phone becomes too hot during a call, the call is
automatically terminated. You will not be able to make or receive
calls until the phone cools.
•THE BATTERY
Install the battery
If your dealer has already installed the battery, please see “Charge the
battery” below.
1Remove the back cover by gripping
the bottom with one thumb and
pressing upward with the other
thumb. Slide the cover toward the
top of the phone and remove it.
3520_3560.ENv1_9355099.book Page 10 Wednesday, February 26, 2003 3:31 PM
[ 11 ]
Review the basics
2Place the battery in the compartment
with the label side facing up and the
golden contact area aligned with the
contact prongs. Make sure the bottom
of the battery makes contact with
the prongs in the lower end of the
space, then press the top end of the
battery into place.
3To replace the cover, align the tabs in
the slots.
4Slide the cover down until it clicks.
Charge the battery
Follow these guidelines to optimize your
battery’s performance.
1With your phone turned off, connect
the charger plug to the bottom of the
phone. Connect the charger to an ac
wall outlet.
The battery indicator bar appears on
the screen and starts to scroll from
bottom to top after a few seconds.
It will remain constant when the
phone is fully charged.
Battery strength
3520_3560.ENv1_9355099.book Page 11 Wednesday, February 26, 2003 3:31 PM
[ 12 ]
2Disconnect the charger from the phone and ac outlet when the battery
is fully charged. After the indicator bar stops scrolling, you can leave
the charger connected and the battery will accept a “trickle charge”
to maintain a fully charged battery. See “Reference information” on
page 128 for more information on batteries.
Note: Charge the new battery for three hours before using. Use the
battery until it is fully discharged. You should do this for a total of
three charging cycles. After the first charge, you can make and
receive calls during the charging cycle, but the calls interrupt the
charge. When a call ends, the charge will resume. The charging
time depends on the charger and battery you use.
• REMOVE THE BATTERY
Before removing the battery, make sure the phone has been turned off for
10 seconds.
1Remove the back cover of the
phone by gripping the bottom
with one thumb and pressing
downward with the other.
2Place your index finger in the
space at the top of the battery,
and lift out of phone.
3Take out the battery.
Caution: Use only your hands to remove the battery. Do not
puncture, burn, or use any objects that may damage the phone
or the battery. Please recycle the battery or dispose of properly.
• IMPORTANT BATTERY INFORMATION
• Recharge your battery only with a charger approved by Nokia.
• You can switch the phone on and use it for calls while the battery
is charging.
3520_3560.ENv1_9355099.book Page 12 Wednesday, February 26, 2003 3:31 PM
[ 13 ]
Review the basics
• If the battery is totally empty, it may take a few seconds for the
battery indicator to appear on the screen.
• If you are still connected to the charger and you switch the phone on
when charging is complete, the screen momentarily shows Battery full.
• The BLC-2 battery does not need to be fully discharged before recharging.
• Charging time depends on the charger and battery used. See “Battery”
on page 138 for charging, talk, and standby times.
• If the battery is completely empty, you may need to recharge it for a
few minutes before you can make or receive calls.
• SWITCH ON YOUR PHONE
Once the battery is charged, you can
switch on your phone.
Press and hold the power key (located
on the top of the phone) for two seconds.
Warning: Do not switch on the
phone when wireless phone use
is prohibited or when it may
cause interference or danger.
• CHECK THE START SCREEN
When you switch on your phone, a welcome
note appears, and then you see the start
screen. This is the “home base” for your phone.
Return to the start screen
You can easily return to the start screen from
any activity by pressing the End key.
The phone clears (erases) any text or information you may have entered,
and returns to its home screen when you press the End key. However, if
you were writing a new text message, the message remains available.
3520_3560.ENv1_9355099.book Page 13 Wednesday, February 26, 2003 3:31 PM
[ 14 ]
TOUR THE START SCREEN
HOME Your service provider’s name may appear here.
Signal strength. A higher bar indicates a stronger signal.
Shows the battery charge level. The higher the bar, the
higher the power level in the battery.
Menu The top level of menu choices on your phone.
Press the left selection key to enter the menus.
Contacts The entry point for the phone book. Press the right
selection key to enter the Contacts feature.
Indicates that you are connected to a digital network.
3520_3560.ENv1_9355099.book Page 14 Wednesday, February 26, 2003 3:31 PM
[ 15 ]
Phone setup
4 Phone setup
• ADJUST THE VOLUME
During a call, you can change the volume
level on your phone, making incoming voice
sounds louder or softer. The volume keys are
the same as the scroll keys. Press the top of
the key to increase volume or the bottom of
the key to decrease volume. A bar chart
appears on the phone’s screen, showing the
current volume level.
• THE HEADSET
Depending on your service provider, your
sales package may include a headset.
Using the headset provides convenient
handsfree communications.
Connect the headset
Connect the headset mini-plug jack
into the headset jack on the bottom
of your phone.
The ear bud fits into either ear, and the microphone hangs at the side of
your head. When using the headset microphone, speak in a normal voice.
You can use the button on the headset to make, answer, or end a call, or
use the normal Talk and End key functions. To view other available Nokia
enhancements, visit www.nokia.com/us.
Adjust the volume
Change the headset’s earpiece volume to make the caller’s voice louder or
softer by pressing the up or down scroll keys. Volume changes can only be
made during a call.
Note: The next two topics require that you use menus. You may
wish to review the next two chapters to learn more about menus
and then return here to adjust screen contrast and equalizer.
Volume keys
3520_3560.ENv1_9355099.book Page 15 Wednesday, February 26, 2003 3:31 PM
[ 16 ]
• ADJUST SCREEN CONTRAST
You can change the contrast on your phone’s
screen, making the screen brighter or darker.
1Press Menu 4-5-4 (Settings > Phone
settings > Display brightness).
After about two seconds, a bar chart
displays the current contrast level.
2Press the up key to increase the contrast,
and press the down key to decrease it.
3Select OK to confirm your changes, or select Back to leave the
contrast at its current level.
• SET EQUALIZER
Like a stereo, you can customize the audio properties of your phone
using the equalizer. Choose from a list of presets or create a custom
set of your own.
1Press Menu 4-3-4 (Settings > Call settings > Equalizer).
2Choose from one of the following options from Equalizer’s menu:
Normal—Selects the default setting for equalizer.
Bright—Amplifies higher frequencies.
Dark—Amplifies lower frequencies.
Loudness—Amplifies both higher and lower, but not middle frequencies.
Set—Allows you to define three different sets of sound settings that
you can activate, deactivate, edit, or rename.
• LOCK KEYPAD (KEYGUARD)
The keyguard feature allows you to lock the keypad to prevent
accidental keypresses.
To lock the keypad, press Menu, then Star. To unlock the keypad, press
Unlock and then press Star (within three seconds). While in keyguard, you
can tap the power key to activate the lights in the phone.
3520_3560.ENv1_9355099.book Page 16 Wednesday, February 26, 2003 3:31 PM
[ 17 ]
Phone setup
Note: When keyguard is on, calls may be possible to the emergency
number programmed into your phone (for example, 911 or other
official emergency number).
Tip: While keyguard is activated, you can press the power key to
turn on the lights in your phone.
Accept incoming calls
During an incoming call, the keypad automatically unlocks.
Press the Talk key or Answer to answer the call. After the call,
keyguard reactivates automatically.
• LEARN THE KEYS
Here is a summary of how the various keys on your phone work. Refer to
the diagram at the beginning of the book for the location of the keys.
Key What it does
Power
button
Power: Press and hold to switch the phone on or off.
Press briefly to access the list of profiles.
Selection
keys
Selection: Press to choose the option shown by the word
above the key (for example, Menu).
Talk key Talk: Press to make a call to the name or number shown
on the screen or to answer a call. Press Talk once at the
start screen to view the first in a list of numbers you have
most recently dialed.
Press Scroll down to review the list. Press Talk again to
call a number shown on the list.
End key End: Press to end call or to silence the ring from an
incoming call. Also, press to return to the start screen.
Number
keys
Number: Use keys 2– 9 to enter numbers and letters.
Press 0 key if you want to insert a blank space while
entering text.
3520_3560.ENv1_9355099.book Page 17 Wednesday, February 26, 2003 3:31 PM
[ 18 ]
• MAKE AND ANSWER CALLS
Use this quick guide to make and answer calls.
1 key Press and hold 1 key to call your voice mailbox. This
feature requires one-time setup in your phone.
Star key Symbols: When writing a message, press Star to enter
special characters, such as punctuation marks.
Scroll keys Press to scroll up or down through a menu list of options.
Switch the phone
on (or off)
Press and hold the Power for 2 seconds.
Warning: Do not switch on the phone when
wireless phone use is prohibited or when
the phone may cause interference or danger.
Make a call 1Enter a phone number, including area code
if needed.
2Press Talk.
3Hold the phone as you would any other
telephone, with the earpiece over your ear.
Or, connect and use the headset.
Answer a call When your phone rings, press Talk.
End a call Press End.
Avoid unintentional
calls
Press Menu, then Star. Activates the keyguard
feature. You cannot accidentally make a call.
Turn Keyguard off Press Unlock, then Star.
Key What it does
3520_3560.ENv1_9355099.book Page 18 Wednesday, February 26, 2003 3:31 PM
[ 19 ]
Phone setup
Check the menu number and scroll bar
A scroll bar appears on the right side
of the screen when you scroll through
the main menus. The menu number is
located at the top of the scroll bar.
A tab on the bar gives you a visual
representation of your relative
position in the menu structure.
• REVIEW PHONE SYMBOLS
The following is a collection of the various symbols you may see on
your phone.
Symbol What it means
You have an active call.
The phone is waiting for you to enter numbers or text.
Silence All: You have turned off your phone’s keypad
tones, warning tones, and message alert tones and set
your ringing tone to Silent.
You have activated keyguard to help prevent any
accidental key presses.
You have one or more voice messages waiting.
You have one or more unread text messages waiting.
Digital service is available.
Letters you enter will be uppercase (capital letters).
Press Pound to switch to lowercase.
Letters you enter will be lowercase. Press Pound to
switch to uppercase.
Letters you enter will be in sentence case.
Scroll
bar
with
tab
3520_3560.ENv1_9355099.book Page 19 Wednesday, February 26, 2003 3:31 PM
[ 20 ]
• USE THE SELECTION KEYS
Note the two selection keys
beneath the screen. The function
of each key is determined by the
word shown above them on
the screen.
Characters you enter will be numbers. Press and hold
Pound to switch back to letters.
You are using predictive text. The first letter of every
sentence will be uppercase. Available when entering
information into your calendar, To-do list, or writing text
messages. Press and hold Pound to switch to numbers.
You are using predictive text. Characters you enter will
be uppercase letters. Press Pound to switch to lowercase
letters. Press and hold Pound to switch to numbers.
You are using predictive text. Characters you enter will
be lowercase letters (c, e, m, etc.). Press Pound to switch
to sentence case letters. Press and hold Pound to switch
to numbers, or press and hold the number you want
until it appears.
You are in predictive text mode. However, the characters
you enter will be numbers. Press and hold Pound to
switch back to letters.
You can enter only symbols, such as punctuation marks.
Appears when you press and hold the Star key while
entering or editing text.
The alarm clock is set.
Symbol What it means
Right
selection
key
Left
selection
key
3520_3560.ENv1_9355099.book Page 20 Wednesday, February 26, 2003 3:31 PM
[ 21 ]
Phone setup
• For example, pressing the Left selection key when the word Menu
appears above it shows the first of many menus. Scroll through the
menus with the scroll key.
• Pressing Right selection key when Contacts appears above it opens
the phone book menu.
• CHECK IN-PHONE HELP
Your phone provides brief descriptions of all menu options in an “in-phone”
help system.
1Scroll to a menu or submenu option.
2Wait about 15 seconds.
A short message appears, describing the option and what it does.
3Use Scroll up and Scroll down to read the longer descriptions.
Note: Press Menu 4-4-5 to turn the in-phone help system
(help texts) on or off.
• BROWSE PHONE MENUS
A menu is a list of various phone
features. Your phone has up to 11
menus, plus the phone book menu
(Contacts). Each menu can contain
several levels of submenus.
You can use menus and submenus by
scrolling or by using a shortcut.
Scroll through menus
1At the start screen, press Menu, then scroll through the menus using
Scroll up and Scroll down.
2Press Options, Select, or OK, by pressing the selection key for the
option you want.
3Use the scroll and selection keys to navigate the submenus; press Talk
to return to the start screen.
A menu
3520_3560.ENv1_9355099.book Page 21 Wednesday, February 26, 2003 3:31 PM
[ 22 ]
Use a shortcut
Menus and options are numbered
so that you can quickly key–press
your way to an option. The numbers
appear in the top right corner of the
screen and show your location in
the menu.
Press Menu, and within 1.5 seconds, enter the first number of the menu
function you want to access. Repeat until you have entered all the numbers.
Example: To turn on Automatic redial, press Menu 4-3-1-1 (Settings >
Call settings > Automatic redial > On).
Tip:
• Scroll upward or downward to find some of the most frequently
used submenu options.
• Return to the previous menu level by selecting Back.
• To exit a menu and return to the start screen, press End. If you
leave a menu by pressing End, you cancel any changes you made.
• Some menus may not appear. Ask your service provider for details.
Menu
numbers
3520_3560.ENv1_9355099.book Page 22 Wednesday, February 26, 2003 3:31 PM
[ 23 ]
Phone setup
• SHORTCUTS
MESSAGES . . . . . . . . . . . . .0-1
Create message . . . . . . . .0-1-1
Create e-mail. . . . . . . . . .0-1-2
Chat . . . . . . . . . . . . . . . . .0-1-3
Inbox. . . . . . . . . . . . . . . . .0-1-4
Outbox . . . . . . . . . . . . . . .0-1-5
Archive . . . . . . . . . . . . . . .0-1-6
Templates . . . . . . . . . . . . .0-1-7
Delete messages . . . . . . .0-1-8
Voice messages . . . . . . . .0-1-9
Listen to voice
messages . . . . . . . . . .0-1-9-1
Voice mailbox
number . . . . . . . . . . .0-1-9-2
Message settings . . . . . .0-1-10
Sending profile . . . .0-1-10-1
Font size . . . . . . . . .0-1-10-2
CALL LOG . . . . . . . . . . . . . . . 2
Missed calls . . . . . . . . . . . . 2-1
Received calls . . . . . . . . . . 2-2
Dialed numbers . . . . . . . . . 2-3
Delete recent call lists. . . . 2-4
All . . . . . . . . . . . . . . . . .2-4-1
Missed . . . . . . . . . . . . . .2-4-2
Received . . . . . . . . . . . .2-4-3
Dialed . . . . . . . . . . . . . .2-4-4
Call timers . . . . . . . . . . . . . 2-5
Duration of last call . . .2-5-1
Duration of dialed
calls . . . . . . . . . . . . . .2-5-2
Duration of received
calls . . . . . . . . . . . . . .2-5-3
Duration of all calls . . .2-5-4
Clear timers . . . . . . . . .2-5-5
PROFILES . . . . . . . . . . . . . . . 3
Normal . . . . . . . . . . . . . . . . 3-1
Select. . . . . . . . . . . . . . 3-1-1
Customize . . . . . . . . . . 3-1-2
Ringing options . . 3-1-2-1
Ringing tone . . . . . 3-1-2-2
Ringing volume . . 3-1-2-3
Vibrating alert . . . 3-1-2-4
Message alert
tone . . . . . . . . . 3-1-2-5
Keypad tones . . . . 3-1-2-6
Warning tones . . . 3-1-2-7
Alert for. . . . . . . . . 3-1-2-8
Tone downloads . . 3-1-2-9
Timed. . . . . . . . . . . . . . 3-1-3
Silent. . . . . . . . . . . . . . . . . . 3-2
Meeting . . . . . . . . . . . . . . . 3-3
Outdoor. . . . . . . . . . . . . . . . 3-4
Pager. . . . . . . . . . . . . . . . . . 3-5
SETTINGS . . . . . . . . . . . . . . . 4
Tone settings . . . . . . . . . . . 4-1
Time settings . . . . . . . . . . . 4-2
Alarm clock . . . . . . . . . 4-2-1
Clock . . . . . . . . . . . . . 4-2-2
Auto-update of date
and time . . . . . . . . . . . 4-2-3
Call settings . . . . . . . . . . . . 4-3
Automatic redial. . . . . 4-3-1
Calling card. . . . . . . . . 4-3-2
Show call time
on display . . . . . . . . . . 4-3-3
Equalizer . . . . . . . . . . . 4-3-4
Phone settings . . . . . . . . . . 4-4
Language. . . . . . . . . . . 4-4-1
3520_3560.ENv1_9355099.book Page 23 Wednesday, February 26, 2003 3:31 PM
[ 24 ]
Automatic keyguard . . 4-4-2
Touch tones . . . . . . . . . 4-4-3
Welcome note. . . . . . . 4-4-4
Help text activation . . 4-4-5
Start-up tone . . . . . . . 4-4-6
Display settings . . . . . . . . . 4-5
Wallpaper . . . . . . . . . . 4-5-1
Color schemes . . . . . . . 4-5-2
Screen saver
timeout . . . . . . . . . . . . 4-5-3
Display brightness. . . . 4-5-4
Accessory settings . . . . . . . 4-6
Headset . . . . . . . . . . . . 4-6-1
Handsfree . . . . . . . . . . 4-6-2
Loopset . . . . . . . . . . . . 4-6-3
TTY/TDD . . . . . . . . . . . . 4-6-4
Note: The Accessory
settings appear only after
an accessory is connected
to the phone.
Network services . . . . . . . . 4-7
Voice privacy . . . . . . . . 4-7-1
Network feature
setting . . . . . . . . . . . . . 4-7-2
*Call forwarding . . . . . 4-7-3
*Call waiting . . . . . . . . 4-7-4
*Send own caller ID
when calling . . . . . . . . 4-7-5
Note: The above features
* are activated with a
code obtained from your
service provider.
Own number
selection . . . . . . . . . . . 4-7-6
System selection . . . . . 4-7-7
Security settings . . . . . . . . . 4-8
Call restrictions . . . . . . 4-8-1
Access codes . . . . . . . . 4-8-2
Restore factory settings . . .4-9
VOICE . . . . . . . . . . . . . . . . . . 5
Voice recorder . . . . . . . . . . . 5-1
Voice tags . . . . . . . . . . . . . 5-2
Voice commands . . . . . . . . . 5-3
GALLERY . . . . . . . . . . . . . . . . 6
ORGANIZER. . . . . . . . . . . . . . 7
Calendar . . . . . . . . . . . . . . . 7-1
To-do list . . . . . . . . . . . . . . . 7-2
Calculator . . . . . . . . . . . . . . 7-3
Stopwatch . . . . . . . . . . . . . . 7-4
GAMES . . . . . . . . . . . . . . . . . 8
Select game. . . . . . . . . . . . . 8-1
Game downlds. . . . . . . . . . .8-2
Memory . . . . . . . . . . . . . . . . 8-3
Settings . . . . . . . . . . . . . . . . 8-4
APPLICATIONS. . . . . . . . . . . . 9
Select app. . . . . . . . . . . . . . . 9-1
App. downloads. . . . . . . . . . 9-2
Memory . . . . . . . . . . . . . . . . 9-3
SERVICES . . . . . . . . . . . . . . 10
Refer to “Connect to the Internet”
on page 116, for information about
services.
PREPAID . . . . . . . . . . . . . . . 11
Check account balance . . 11-1
Add money to account . . . 11-2
Save access phone
numbers. . . . . . . . . . . . . . . 11-3
Note: You must activate
the Prepaid menu before
it appears in your phone.
3520_3560.ENv1_9355099.book Page 24 Wednesday, February 26, 2003 3:31 PM
[ 25 ]
Phone setup
•CONTACTS MENU
For access to the phone book and its menus:
• Switch back to the start screen.
•Press
Contacts.
These options are available:
FIND
ADD CONTACT
EDIT NAME
DELETE
ADD NUMBER
SETTINGS
Contacts view
Name list
Name+number
Memory status
1-TOUCH DIALING
VOICE TAGS
CALLER GROUPS
Family
VIP
Friends
Business
Other
3520_3560.ENv1_9355099.book Page 25 Wednesday, February 26, 2003 3:31 PM
[ 26 ]
5 Add information
This section gives detailed instructions for entering names, numbers,
messages, and other information into your phone.
• “The phone book” on page 34 tells you how to use and manage names
and numbers.
• “Communicate with text messages” on page 96 tells you how to send,
receive, and manage mobile messages.
• ABOUT ENTERING LETTERS AND NUMBERS
Depending on the kind of information you are entering (names, numbers,
or text), you can enter information into your phone in three ways:
Method The phone shows Use for
ABC for all uppercase
letters,
for all lowercase
letters, or
for sentence style letters
(first letter capitalized).
Writing names.
is the default
(preset) method.
123 for numbers. Entering numbers. You
can switch to when
you are in a name box.
Predictive
text
for text in messages. Writing messages and
notes.
3520_3560.ENv1_9355099.book Page 26 Wednesday, February 26, 2003 3:31 PM
[ 27 ]
Add information
• ABC AND 123 METHODS
You can enter any combination of numbers and letters into phone book
entries, Web addresses, and more using the ABC and 123 methods.
The phone shows the current
method with an icon, or small
picture, in the upper left corner
of the screen.
Enter letters
When you are in a name box in the
phone book, the phone shows the
icon. Use the phone’s keypad to enter letters:
1Find the key with the letter you want to enter.
2Press the key repeatedly until the letter appears on the screen.
For example, press the 2 three times to enter the letter C.
3Wait for the blinking cursor to reappear before you enter another
letter, unless the letter is on a different key.
Example: To enter the name Albert:
Press 2A
Press 5 5 5 l
Press 2 2 b
Press 3 3 e
Press 7 7 7 r
Press 8t
Note: The default case in Abc is sentence case. Only the first letter
of each sentence is capitalized.
Enter numbers
When you are in a number box in the phone book, the phone shows the
icon.
To enter numbers, simply press the numbers you want.
Icon
showing
current
entry
method
3520_3560.ENv1_9355099.book Page 27 Wednesday, February 26, 2003 3:31 PM
[ 28 ]
Enter punctuation and other characters
Depending on the language selected for your phone, the following
characters may be available:
Note: Some networks may not support all language-dependent
characters and/or services.
ENTER SPACES AND PUNCTUATION
•Press
0 to enter a space between words.
•Press
1 briefly while in to enter a period.
•Press
Star to show special characters. A screen appears with the
available special characters. See “Use special characters in names and
phone numbers” on page 29.
Use the scroll keys to select the character you want, and then press
Select, or use four-way scrolling using the 2, 4, 6, and 8 keys.
•Press
2 to scroll up
•Press
8 to scroll down
•Press
4 to scroll left
•Press
6 to scroll right
Key Characters Key Characters
1 key Punctuation and
symbols shortcut
7 key P Q R S 7
2 key A B C 2 8 key T U V 8
3 key D E F 3 9 key W X Y Z 9
4 key G H I 4 0 key Space, 0
5 key J K L 5 Star key Press and hold for
punctuation and
symbols.
6 key M N O 6 Pound key Changes letter case.
3520_3560.ENv1_9355099.book Page 28 Wednesday, February 26, 2003 3:31 PM
[ 29 ]
Add information
ERASE MISTAKES
If you make a mistake:
•Press
Clear to erase one character to the left.
• To erase all text, select Options, then select Clear text
OR
•Press and hold Clear.
CHANGE LETTER CASE
• To change cases (upper, lower, predictive, sentence), press Pound.
The icon switches to , showing you are using
lowercase letters.
• Press and hold a key until the number of that key appears on the
screen, or press and hold Pound to switch to numbers.
Use special characters in names and phone numbers
Your phone has specials characters, symbols, and punctuation that are
available when writing text. Here is a sample:
IN ABC
1Press Star.
2A screen appears with the available
symbols.
3Press Scroll up or Scroll down to move to
the character you want, then select Insert.
.?!@‘-_(
),:;
&/~
\%* #+<=>
“£$¥ §¡¿
$
3520_3560.ENv1_9355099.book Page 29 Wednesday, February 26, 2003 3:31 PM
[ 30 ]
Note: For faster scrolling when viewing special characters,
you can use the 2 (up), 8 (down), 4 (left) and 6 (right) keys.
IN 123
The Star key inserts special characters for when you are prompted to
enter a phone number.
*This character sends command strings to
the network. Contact your service provider
for details.
pThis character creates a pause that occurs
when the phone dials a number. Numbers
entered to the right of this special character
are automatically sent as touch tones
after a 2.5-second pause.
wThis character causes the phone to wait for you to press Send.
• WRITE WITH PREDICTIVE TEXT
When you are writing text messages on your
phone, you can use the predictive text method
of entering information. With predictive text,
you need to press each number key only once for
each letter. The phone predicts, or guesses, what
you are writing. For example: To write “Nokia”
with the English dictionary selected:
What you press What you see
Press 6o
Press 6on
Press 5onl
Press 4onli
Press 2Nokia
3520_3560.ENv1_9355099.book Page 30 Wednesday, February 26, 2003 3:31 PM
[ 31 ]
Add information
Keys for predictive text
Turn on predictive text input
1Press Menu, and then press Select.
2When Create message appears, press Select.
3Press Options, scroll to Predictive text and press Select.
Key Purpose
Keys with
letters
Use for word entry. Press each key only once for
each letter.
Star key Press to view the next matching word if the underlined
word is not the word you intended. To change the
underlined word, press Star repeatedly until the word
you want appears. Also, press and hold this key for a list
of symbols.
Spell If the dictionary sees a word it does not recognize, you
see Spell above the left selection key. Select Spell,
enter the word you want to enter, and press Save.
0 key Press once to accept a word and add a space.
Pound Key Press and hold to enter a number. You see the icon
on the screen. Press and hold Pound again to write
text letters.
Clear Press once to delete the character to the left of the
cursor.
Star key Press repeatedly to add various punctuation marks.
Pound key Press once quickly to switch the character case.
indicates uppercase. indicates lowercase.
160 The maximum number of characters available. The
character counter appears in the top right corner of the
screen and counts down for each character you add.
3520_3560.ENv1_9355099.book Page 31 Wednesday, February 26, 2003 3:31 PM
[ 32 ]
4Scroll to the dictionary you want (for example, English).
5Press Select.
T9 prediction on appears. (T9 is the technical name for predictive
text input.) This means you can use the predictive text method to
enter messages. In the text message window where you write, the
predictive text icon appears. Predictive text can be turned on
and off by pressing the Pound key twice.
Note: When you turn on Predictive text, it is active in all areas of
the phone where you write text, with the exception of the e-mail
subject box.
Turn off predictive text input
1Repeat steps 1–5 in the section immediately above.
2Scroll to Prediction off and press OK.
Tips for predictive text
QUICK ACTIVATION OR DEACTIVATION OF PREDICTIVE TEXT
To quickly activate or deactivate T9 while writing a message, press and
hold Options, or press Pound twice.
ADD A SYMBOL
1Press and hold the Star key.
The symbol screen appears, showing the list of special characters.
For more information on special characters see “Enter spaces and
punctuation” on page 28.
2Scroll to the symbol you want and select Insert.
CHECK A WORD
When you have finished writing, make sure the underlined word is the
word you intended to write.
If the word is correct:
• Insert a punctuation mark, if needed.
•Press
0 to confirm the change and enter a space.
• Start writing the next word.
3520_3560.ENv1_9355099.book Page 32 Wednesday, February 26, 2003 3:31 PM
[ 33 ]
Add information
If the word is not correct:
•Press
Star repeatedly until the word you want appears, and then
press 0 to confirm it.
OR
•Press
Options, scroll to Matches, and then press Select. Scroll to
the correct word and press Use.
• Start writing the next word.
When you enter a period to end a sentence, the phone switches to
so that the first letter in the next word will be uppercase
(a capital letter).
ADD A WORD TO THE DICTIONARY
If the word Options changes to Spell, the word you intended to write is
not in the dictionary. You can add the word to the dictionary.
1Select Spell and enter the word using standard text entry.
2Select Save to save the word.
INSERT NUMBERS
1To add a number to the message, press and hold Pound until
appears on the screen.
2Enter the numbers you want, and then press and hold Pound to return
to the method.
Tip: You can also press and hold any number key while writing
a message. This will cause the number on the key to appear in
the text.
INSERT SYMBOLS
1To put a symbol in the message, press Options and scroll to Insert
symbol (or press Star and scroll to the symbol you want).
2Select the symbol you want (use the scroll keys to move through the
symbols) and press Insert.
WRITE COMPOUND WORDS
1Write the first part of the word and press Scroll down to accept that part.
2Write the last part of the compound word and press 0 to enter.
3520_3560.ENv1_9355099.book Page 33 Wednesday, February 26, 2003 3:31 PM
[ 34 ]
6 The phone book
Your phone includes a phone book that can
store up to 250 entries (names and associated
phone numbers). In addition, the phone book
can store up to five numbers and four text
entries per entry, such as notes or addresses.
• An entry in the phone book can consist of
a number only, or a name and a number.
• You cannot enter the same name twice. If
you try to save a name that is already in the phone book, the phone
asks if you want to add the number to an existing name.
• OPEN THE PHONE BOOK
There are several ways to view the names in your phone book:
• At the start screen, use Scroll up and Scroll down to scroll through
the names.
•Press
Contacts, select Find, enter the first letter of the name. If more
than one name appears, scroll to the name you want.
• SAVE NAMES AND NUMBERS
You have several options for saving names and numbers.
Quickly save a number
1Enter the phone number using the keypad.
2Press and hold Options.
The number is saved without a name, but you can add a name later.
Quickly save a name and number
1Enter the phone number using the keypad.
2Press Options and select Save.
Phone book
3520_3560.ENv1_9355099.book Page 34 Wednesday, February 26, 2003 3:31 PM
[ 35 ]
The phone book
3Enter a name and press OK.
A confirmation message appears.
4Press Done to return to the start screen.
Save an entry using the Contacts menu
1Press Contacts to enter the phone book.
2Scroll to Add contact and press Select.
Contact name: appears.
3Enter a name and press OK.
Number: appears.
4Enter a number and press OK.
A confirmation message appears.
5Press Done to return to the start screen.
• SAVE A TEXT ENTRY WITH A NAME
Once you have added a contact to your phone book, you can add up to
four text entries, such as an e-mail address, a mailing address, or a note
to that contact.
Note: Text entries can only be added to existing contacts. For
instance, you cannot enter an e-mail address until you have
selected a name to add the address to.
1Find the name or number to which you want to add text.
2Press Details, then press Options.
3Scroll to Add detail, press Select, then scroll to the text type you
would like to add (E-mail, Street addr., or Note).
4Press Select, add your text, and press OK.
5Press Talk to return to the start screen.
3520_3560.ENv1_9355099.book Page 35 Wednesday, February 26, 2003 3:31 PM
[ 36 ]
• RETRIEVE INFORMATION
You can retrieve numbers from the phone book several different ways.
Retrieve numbers from the phone book
1At the start screen, press Contacts.
Find appears highlighted.
2Press Select and enter the desired name.
3When the name appears, press Talk to call the number.
Retrieve information with shortcuts
You may want to use some of these shortcuts, or alternate methods for
retrieving a number.
•Press
Contacts, enter the first letter of the name, scroll to the name,
and press Details.
• At the start screen, press the scroll keys to immediately enter your list
of names, scroll to the name you want, and press Details.
•Press
Talk to access a list of your last ten dialed calls, scroll to the one
you want to dial, and press Talk again.
• USE PHONE BOOK MENUS
The phone book has several menus from which you can choose. These
menus appear when you press Contacts. Use the scroll keys to move to
the menu you want to use.
Find Search for a specific entry.
Add contact Add a new contact to your phone book.
Edit name Edit an existing contact.
Delete Delete names and numbers one by one or all
at once.
Add number Add a contact to the phone book.
3520_3560.ENv1_9355099.book Page 36 Wednesday, February 26, 2003 3:31 PM
[ 37 ]
The phone book
Change contacts view
You can view your phone book in two different ways:
In all views, you can use the scroll keys to move up and down through the
list of names.
To change contacts view:
1Press Contacts.
2Scroll to Settings and press Select.
3When Contacts view appears, press Select.
4Scroll to the view you want and press Select.
Settings View a new menu list which includes the phone
book memory status and scrolling view.
1-touch dialing Assign up to eight keys for speed dialing.
Voice tags “Tag” a phone book listing with a voice signal
so you can call by speaking the signal into
your phone.
Caller groups The caller groups feature enables you to identify
callers by the ringing tone or graphic that you
have assigned to their group. A group can be as
small as one person or as large as your entire
phone book. You can define the ringing tone and
graphic for up to five predefined groups in your
phone book.
Name list Shows all the names that are stored in your
phone book. Four names appear on the screen
at a time.
Name+number Shows individual names and numbers. Only one
name and its corresponding phone number
appears on the screen at a time.
3520_3560.ENv1_9355099.book Page 37 Wednesday, February 26, 2003 3:31 PM
[ 38 ]
• EDIT A NAME OR NUMBER
You can edit a name, a number, or both.
1Retrieve the name or number you wish to edit.
2Press Details, and then press Options.
3Scroll to Edit number or Edit name and press Select.
4Edit the name or number and press OK.
• ERASE STORED NAMES AND NUMBERS
Erasing stored names and numbers removes them from your phone.
Once you delete an item, you can restore it only by reentering it.
1Retrieve the phone book entry you want to delete.
2Press Details, and then press Options.
3Scroll to Delete number, and press Select.
A confirmation message appears.
4Press OK.
OR
1Press Contacts, scroll to Delete, and press Select.
2Scroll to One by one and press Select.
Your list of contacts appears.
3Scroll to the entry you want to delete and press Delete.
4When the message Delete all details? appears, press OK.
• DELETE THE ENTIRE PHONE BOOK
These steps delete all contacts in your phone book.
1Press Contacts, scroll to Delete, and press Select.
2Scroll to Delete all and press Select.
3When you see the message Are you sure?, press OK.
4Enter your security code.
3520_3560.ENv1_9355099.book Page 38 Wednesday, February 26, 2003 3:31 PM
[ 39 ]
The phone book
• ADD A SECOND NUMBER TO
A NAME
There are several ways to add a number to an
existing name in the phone book. Once you
choose to add a number, you can select one of
the following number type locations in which
to store the second number: General, Mobile,
Home, Work, or Fax.
From the phone book
1Press Contacts, scroll to Add number, and press Select.
2Scroll to the name to which you want to add the number and
press Add.
3Scroll to the type of number you are adding (General, Mobile, Home,
Work or Fax), and press Select.
4Enter the number and press OK.
From the start screen
1Enter the phone number using the keypad.
2Press Options.
3Scroll to Add to contact and press Select.
4Scroll to the name to which you want to add the number and
press Add.
5Scroll to the desired number type and press Select.
By retrieving the name
1Retrieve the name to which you would like to add a second number.
2Press Details, then press Options.
3Scroll to Add number, then press Select.
4Scroll to the desired number type and press Select.
5Enter the number and press OK.
3520_3560.ENv1_9355099.book Page 39 Wednesday, February 26, 2003 3:31 PM
[ 40 ]
Change the number type
Once you have saved a name with two numbers, you can change the
number type for either of the phone numbers. (For example, you can
change the type if you saved a number as General and you want to
change it to Home.)
1Retrieve the name from the phone book.
2Press Details, then scroll to the number you want to change.
3Press Options, scroll to Change type, and press Select.
4Scroll to the number type you would like and press Select.
Specify a primary number
If any contacts in your phone book have multiple numbers, it is a good
idea to specify the number that you dial most often (for that name) as the
primary number. By assigning the most-used number as primary, you
are telling the phone to dial that number when you select the name for
dialing—a great time saver when you dial names with two numbers.
1Retrieve the name for which you want to select a primary number.
2Press Details, then scroll to the number you want to set as the
primary number.
3Press Options, scroll to As primary no., and press Select.
Primary number set appears on the screen.
• CREATE CALLER GROUPS
Your phone allows you to create caller groups for listings with similar
attributes in your phone book. The five available default caller groups
are Family, VIP, Friends, Business, and Other. Each group has three
attributes which can be defined by the user: Group name, Group tone,
and Group logo.
ADDING A NAME AND PHONE NUMBER TO A CALLER GROUP
1Once you have retrieved the desired name and number from the
phone book, press Details, then select Options.
3520_3560.ENv1_9355099.book Page 40 Wednesday, February 26, 2003 3:31 PM
[ 41 ]
The phone book
2Scroll to Caller groups, and press Select.
3Scroll to the desired caller group (for example, Family), and press Select.
SETTING A RINGING TONE AND GRAPHIC FOR A CALLER GROUP
1Press Contacts.
2Scroll to Caller groups and press Select.
3Scroll to one of the caller groups and press Select.
4Scroll to one of the following functions and press Select.
Rename group
Enter the new name for the caller group and press OK.
Group ringing tone
Scroll to the desired tone and press OK. Default is the tone selected
for the currently selected profile.
Group logo
Scroll to On, Off, or View, and press Select.
Group members
Press Select to view group members. To add or remove a member,
press Options, then select Add name or Remove name.
• CHECK MEMORY STATUS
You can learn what percentage of phone memory is free and what
percentage has been used.
1Press Contacts and scroll to Settings.
2Scroll to Memory status and press Select.
3520_3560.ENv1_9355099.book Page 41 Wednesday, February 26, 2003 3:31 PM
[ 42 ]
7 Call history
Your phone provides a call log that registers
information about calls you make and receive.
The call log keeps track of:
• Missed calls
• Received calls
• Dialed numbers
• Time spent on calls
• CHECK MISSED, RECEIVED, OR DIALED CALLS
1Press Menu 2 (Call log).
Call log appears followed by Missed calls.
2Press Scroll up and Scroll down to move to Received calls, Dialed
numbers, Delete recent call lists, and Call timers.
3Press Select at the submenu you want.
4For missed, received, and dialed numbers, a phone number (or the
name associated with a number in the phone book) appears.
5Press Scroll up and Scroll down to scroll to the number or name you
want, then press Options.
For missed, received, and dialed names or numbers, you have the
choices shown in the list following the next step.
6When you see the option you want, press Select.
Call time Shows the date and time when the call was connected.
(You must first set the phone’s clock.)
Send message Allows you to write and send a text message to
numbers listed in the call log.
View number Shows a number when an associated name appears on
the screen. This option works only if you have stored the
associated number in the phone book.
3520_3560.ENv1_9355099.book Page 42 Wednesday, February 26, 2003 3:31 PM
[ 43 ]
Call history
Tip: To dial any number that appears on your phone’s screen,
press Talk.
MISSED CALLS
Your phone stores up to 30 numbers associated with calls you have missed.
When you miss a call, the message Missed calls appears on your phone’s
screen, along with the number of calls missed.
You are notified of missed calls only if your phone was turned on in the
original service area of your service provider.
Note: If you chose the Forward if not answered option in Call
Forwarding, your phone treats these forwarded calls as missed calls.
DIALED CALLS, RECEIVED CALLS
Your phone stores up to 30 numbers associated with calls you have dialed
or received.
• CLEAR CALL LISTS
Your phone uses call lists to track numbers for incoming, outgoing, and
missed calls. You can delete some or all of the numbers that appear in
your phone’s call log. You can delete dialed numbers, received call
numbers, or missed call numbers.
1Press Menu 2-4 (Call log > Delete recent call lists).
2Use Scroll up or Scroll down to scroll through the options list.
The list includes: All, Missed, Received, and Dialed.
Edit number Allows you to edit the number shown on the screen.
Save Saves the number in your phone book.
Add to
contact
Adds the number to a name already saved in your
phone book.
Delete Removes the number from the call log.
Call You can call the number that just called your phone.
3520_3560.ENv1_9355099.book Page 43 Wednesday, February 26, 2003 3:31 PM
[ 44 ]
3Stop at the appropriate option and press Select.
The All option clears every number in every list, whereas the other
options clear only the numbers associated with that option. For example,
the Dialed option clears only the numbers associated with calls you
previously dialed.
Caution: You cannot undo this operation.
• CALL TIMERS
Your phone uses call timers to track the amount of time you spend on
each call. You can review phone use by checking the phone’s call timers.
1Press Menu 2-5 (Call log > Call timers)
2Press Scroll up or Scroll down to scroll through the options described
in the following list.
Duration of
last call
Shows the time used for the last call made.
Duration of
dialed calls
Shows the time used for all outgoing calls since you
reset the timers.
Duration of
received
calls
Shows the time used for all received calls since you
reset the timers.
Duration of
all calls
Shows the time used for all calls that have been made
and received since you reset the timers.
Clear
timers
Clears (erases) all call timers for the currently selected
phone number. Your phone includes separate timers for
each number used, with the exception of the life timer.
3520_3560.ENv1_9355099.book Page 44 Wednesday, February 26, 2003 3:31 PM
[ 45 ]
Call history
Caution: This action cannot be undone. If you use this feature to
log the amount of time spent on calls, you may want to record the
information in the call timers before you clear them.
Note: The actual invoice for calls and services from your service
provider may vary, depending upon network features, rounding-off
for billing, taxes, and so forth.
• TURN ON A CURRENT CALL TIMER
You can set your phone to show the elapsed time during a call.
1Press Menu 4-3-3 (Settings > Call settings > Show call time
on display).
2Scroll to On and press OK.
Now the timer is active during each call you make or receive. The time
appears on the phone’s screen.
3After a call has ended, press any key on your phone to clear the
current call time from the screen.
• CLEAR CALL TIMERS
1Press Menu 2-5-5 (Call log > Call timers > Clear timers).
The Security code field appears.
2Enter your security code and press OK.
3520_3560.ENv1_9355099.book Page 45 Wednesday, February 26, 2003 3:31 PM
[ 46 ]
8 Advanced calling features
This chapter describes advanced calling features such as conference
calling, using call waiting, and using credit cards for calls. Not all the
features described here are available in all wireless network systems.
• SET IN-CALL OPTIONS
Your phone allows you to use a number of features during a call. These
features are known as in-call options. To access an option during a call,
press Options, and choose one of the following options:
Note: Many in-call options are network service features. To use
these options, you must contact your service provider.
The above options can affect the microphones of any enhancements
connected to the phone.
Lock keypad Activates keyguard (see page 16)
Record Record sounds with your phone and listen to them later
Equalizer Customize the audio properties of your phone
New call Allows you to create a new call while in a call.
Touch tones Allows you to manually enter a touch tone string (series
of tones) or search for a string in your phone.
End all calls Ends all active calls.
Contacts Allows you to use the phone book. Once you open the
phone book, pressing End will not close the phone book,
but it will end the current call.
Menu Takes you to the main menus.
Mute Mutes the phone’s microphone. If, somehow, your
phone’s microphone has already been muted, Unmute
appears instead of Mute. Press OK to choose either of
these options.
3520_3560.ENv1_9355099.book Page 46 Wednesday, February 26, 2003 3:31 PM
[ 47 ]
Advanced calling features
• CALL WAITING
If you have call waiting, your phone beeps during a call to let you know
that someone else is calling you. Depending on your caller ID setup, the
phone might also show the number of the incoming call.
Call waiting is not available in all wireless systems. Before you can use call
waiting, you must contact your service provider to make sure this feature
is available and turned on for your phone. Then you must activate the call
waiting feature.
Store the call waiting feature code
1Press Menu 4-7-2 (Settings > Network services > Network
feature setting).
The Feature code box appears.
2Enter the feature code your service provider gave you and press OK.
3Scroll to Call waiting and press Select.
4Make sure that Activate is highlighted and press Select.
Activate call waiting
1Press Menu 4-7 (Settings > Network services).
2 Select Call waiting, then select Activate.
Your phone calls the network to confirm the feature code you entered.
After the network confirms the feature code, call waiting is activated.
Manage calls
Call waiting works with both local and long distance calls.
• To answer an incoming call, press Talk.
• To switch from one call to another, press Talk.
• To end both calls, press End.
Make a conference call
While in a call, you can call another number and add a third party to
the call. The conference call feature varies based on wireless systems.
Contact your service provider for details.
3520_3560.ENv1_9355099.book Page 47 Wednesday, February 26, 2003 3:31 PM
[ 48 ]
1While in a call, you can either dial the number you want to add and
press Talk.
OR
Press Options, scroll to New call, press Select, enter the phone
number, and press Call.
If you do not remember the number of the party you want to include
in the conference, and you know that this number is in your phone
book, you can retrieve the number.
2When the third party answers, press Talk to connect all three parties.
3To place one of the parties on hold, press Talk again.
If you press Talk a third time, the party you placed on hold rejoins the
call, and the second party is placed on hold. Once you place one of the
parties on hold, you are unable to rejoin all three parties.
4To drop all parties, press End.
Look up a number during a conference call
If you do not remember a number that you need to call while in another call,
and you know that this number is in your phone book, you can retrieve the
number without having to end the current call.
1During the call, press Options.
2Scroll to Contacts and press Select.
Find appears highlighted.
3Press Select.
4Enter a name and press Find, or scroll through the phone book.
5Press Details.
• CALL FORWARDING
With call forwarding, you can send incoming calls to another phone
number. This way, if you are unable to receive calls on your phone, all calls
going to that phone can be forwarded to another phone. You never have
to miss an important call.
The call forwarding feature is not available in all wireless systems.
Contact your service provider for details and availability.
3520_3560.ENv1_9355099.book Page 48 Wednesday, February 26, 2003 3:31 PM
[ 49 ]
Advanced calling features
Note: You can enter the call forwarding feature code manually,
rather than storing it. Each time you need to forward phone calls,
you must enter the feature code before the phone number
(for example, *72 555 1212).
Store the call forwarding feature code
1Press Menu 4-7-2 (Settings > Network services > Network
feature setting).
The Feature code field appears.
2Enter the feature code your service provider gave you and press OK.
3Press Scroll up or Scroll down to scroll to Call forwarding and
press Select.
4Scroll to each Call forwarding option you want, and select each one,
then scroll to Activate, and press Select, for each option.
Activate call forwarding
1Press Menu 4-7-2 (Settings > Network services > Network
feature setting).
2Scroll to the desired call forwarding option, as described in the
following list, and press Select.
Forward all calls Forwards all incoming calls.
Forward if busy Forwards calls only when you are on your phone.
Forward if not
answered
Forwards calls if you do not answer.
This option is handy if you want to give your
phone to someone for a short period of time, but
you do not want them to answer the phone.
Forward if out
of reach
Forwards calls if you are out of reach for your
wireless network or if your phone is turned off.
Cancel all call
forwarding
Cancels all forwarding options that are currently
active.
3520_3560.ENv1_9355099.book Page 49 Wednesday, February 26, 2003 3:31 PM
[ 50 ]
3Highlight Activate and press Select.
4In the Number field, either enter the number to which you want your
calls forwarded or press Find to find this number in the phone book
(if you have stored the number in the phone book).
5Press OK.
Your phone calls the network to confirm the feature code that you
entered in Menu 4-7-2. After the network confirms the feature code,
call forwarding is activated.
• REDIAL AUTOMATICALLY
Occasionally, your calling network may receive heavy traffic which can
cause you to receive a fast busy signal when dialing a number. If the
network is busy, your phone will automatically redial the desired number
and notify you once the network becomes available.
• When a network is busy, your phone redials the number up to
three times.
• If you want to stop this process prior to the last attempt, press End.
This stops the automatic redialing.
Before you can use the automatic redial feature, you must activate it.
1Press Menu 4-3-1 (Settings > Call settings > Automatic redial).
2Scroll to On.
3Press Select.
• CALLING CARD
You can use a calling card when you dial long distance calls. First you
must store your calling card information in the phone. Your phone can
store information for a maximum of four calling cards.
Save calling card information (part 1)
1Press Menu 4-3-2 (Settings > Call settings > Calling card).
Enter your security code, when prompted.
3520_3560.ENv1_9355099.book Page 50 Wednesday, February 26, 2003 3:31 PM
[ 51 ]
Advanced calling features
2Scroll to card A, B, C, or D and press Options.
3Scroll to Edit and press OK.
Dialing sequence appears.
4Press Select.
5Press Scroll up or Scroll down to scroll through the list of dialing
sequences, as described in the following table.
6Press Select.
(part 2)
The order of the following steps may vary, depending on which dialing
sequence your card uses.
7When prompted for the calling card’s access number, enter the
number and press OK.
This number is usually the 1-800 number that is listed on the
calling card.
8When prompted to enter a calling card number (usually shown on the
front of the calling card), enter the number (and PIN number if required)
and press OK.
Dialing sequence Use for cards that require you to
Access number
+ phone number
+ card number
Dial 1-800 access number, then phone
number, and then card number (+ PIN
if required).
Access number
+ card number
+ phone number
Dial 1-800 access number, then card
number (+ PIN if required), and then
phone number.
Prefix
+ phone number
+ card number
Dial the prefix (any numbers that must
precede the phone number) and phone
number you want to dial, and then card
number (+ PIN, if required).
3520_3560.ENv1_9355099.book Page 51 Wednesday, February 26, 2003 3:31 PM
[ 52 ]
9Press OK again when the Save changes? message appears.
10 Press Scroll up or Scroll down to scroll to Card name, press Select,
and enter the card name using your phone’s keypad.
11 Press OK.
Choose a calling card to use
If you have more than one calling card, you must choose one before
making a call.
1Press Menu 4-3-2 (Settings > Call settings > Calling card).
Enter your security code when prompted.
2Scroll to the desired card and press Options.
3Press Scroll up or Scroll down to highlight Select and press OK.
The message Card ready for use appears.
Make a calling card call
1Enter the phone number, including any prefix (such as 0 or 1) that
your calling card might require when you make a calling card call.
See your calling card for instructions.
2Press and hold Talk until your phone displays the message Card call
and then Wait for tone, then press OK.
3When you hear the tone from your calling card service, press OK.
After the tone, your phone displays the message Wait for tone, press
OK again.
4Press OK.
Note: This procedure might not apply to all the calling card options
that are programmed into your phone. Check your calling card for
more information, or contact your local or long distance company.
• VOICE DIALING
You can dial up to 10 of your stored phone book numbers using the voice
dialing feature. Before you can place a call using voice dialing, you must
first assign a voice tag to the number.
3520_3560.ENv1_9355099.book Page 52 Wednesday, February 26, 2003 3:31 PM
[ 53 ]
Advanced calling features
Note: Your phone must be on to use this function. Do not switch
on the phone when wireless phone use is prohibited or when it
may cause interference or danger.
Assign a voice tag to a phone number
1At the start screen, scroll to the name to which you want to give a
voice tag.
2Press Details, then Options, and scroll to Add voice tag.
3Press Select.
The phone displays Press Start, then speak after tone.
4Press Start.
You hear several beeps, and Please speak now appears.
5Speak clearly into the microphone.
Note: Do not press Quit unless you want to cancel the recording.
The phone automatically stops recording and then saves and replays
the voice tag.
VOICE TAG ERRORS
If recording is not successful, you may see one of the following error message:
Voice too quiet, try again?
Voice tag too long, try again?
Voice tag too short, try again?
Press OK to try again.
Before using voice dialing, note the following:
• Voice tags are not language-dependent. They are dependent on the
speaker’s voice.
• Voice tags are sensitive to background noise. For best results, record
them, and make calls in a quiet environment.
3520_3560.ENv1_9355099.book Page 53 Wednesday, February 26, 2003 3:31 PM
[ 54 ]
• When recording a voice tag or making a call by saying a voice tag,
hold the phone in the normal position near to your ear.
• Voice tags must be shorter than 2 seconds, but very short names are not
accepted. Use long names and avoid similar names for different numbers.
Note: You must say the name exactly as you said it when you
recorded it. This may be difficult in, for example, a noisy environment
or during an emergency; you should not rely solely upon voice
dialing in all circumstances.
Do not rely only on a voice tag for dialing emergency numbers. In
emergencies, stress causes changes in your voice, that may keep
the phone from recognizing the command.
DIAL A NUMBER USING VOICE DIALING
1Press and hold Contacts.
When you hear several beeps and Please speak now appears, release
the button.
If you have the optional headset attached, press and hold the headset
button, then when the phone beeps and Please speak now appears,
release the button.
2Pronounce the voice tag clearly into the microphone.
When the phone finds the voice tag, the phone automatically dials
the number.
If the phone does not locate a number, you hear an error tone and
No match found appears. To start voice dialing again, press and hold
Contacts (or the headset button) immediately after the error tone.
Play back a voice tag
1Press Contacts and scroll to Voice tags.
2Press Select, then scroll to the name with the voice tag you want
to hear.
3Press Options, select Playback, and press Select.
3520_3560.ENv1_9355099.book Page 54 Wednesday, February 26, 2003 3:31 PM
[ 55 ]
Advanced calling features
Change a voice tag
1Press Contacts and scroll to Voice tags.
2Press Select, then scroll to the name with the voice tag you want
to change.
3Press Options, scroll to Change, and press OK.
The phone displays Press Start, then speak after tone.
4Press Start.
The phone repeats your voice tag, and Voice tag saved appears.
Erase a voice tag
1Press Contacts and scroll to Voice tags.
2Press Select, then scroll to the name with the voice tag you want
to delete.
3Press Options, scroll to Delete, and press Select.
Delete voice tag? appears.
4Press OK to delete the voice tag.
• VOICE RECORDER
This feature allows you to record speech or sounds with your phone. You
can record information such as phone numbers and personal memos, but
the voice recorder can also record an active phone conversation. The total
available time is 180 seconds if no memos have been stored. The maximum
length of a recording depends on how much memory remains available.
The length of time remaining for a current recording will be displayed on
your phone’s screen.
Note: Obey all applicable laws governing recording of calls. Do not
use this feature illegally.
Record speech or sound
1Press Menu 5-1-1 (Voice > Recorder > Record).
After the recorder start tone is heard, the phone begins recording.
3520_3560.ENv1_9355099.book Page 55 Wednesday, February 26, 2003 3:31 PM
[ 56 ]
2When you finish recording, select the Stop option.
A Title box appears.
3Enter the title you wish to assign to the recording and press OK.
Record while in a call
1While in a call, press Options, then select Record.
After the recorder start tone is heard, the recorder begins recording
the phone conversation. Also, the recorder recording tone will play
every 5 seconds to remind the other person on the call that the
conversation is being recorded.
2When recording is done, select the Stop option.
Recording saved appears, and the recording is saved in the
Recordings list.
View recording list and play recordings
1View your saved recordings by selecting the Recordings list option:
press Menu 5-1-2 (Voice > recorder > Recordings list).
2Scroll to the recording you would like to play, press Options, then
select Playback.
3End the playback by selecting Stop.
Delete a recording
From the Recording list menu, select the recording you would like to
delete, press Options, then select Delete.
Edit a recording title
1Go to the Recordings list, scroll to a recording, and press Options.
2Scroll to Edit title, and press Select.
3Edit the title as needed and press OK.
Set the voice memo alarm
1Go to the Recordings list, scroll to a recording and press Options.
3520_3560.ENv1_9355099.book Page 56 Wednesday, February 26, 2003 3:31 PM
[ 57 ]
Advanced calling features
2Scroll to Add alarm and press Select.
3Enter the alarm date and time, and press OK.
When the alarm sounds, press Stop, then Play to hear the recording.
• VOICE COMMANDS
The voice command feature allows hands-free operation of certain phone
features. Voice commands work similar to voice dialing. Before using voice
commands, you must first associate a voice tag to the phone function.
You can set as many as five voice commands.
View available functions
Press Menu 5-3 (Voice > Voice commands) and scroll through the list
of functions.
Add a voice tag for the command
1Press Menu 5-3 (Voice > Voice commands).
2Scroll to the phone function you wish to tag, then press Select.
3Press Options, then select Add command.
Phone
feature
You can add a voice command to select a profile, or
activate a feature
Profiles Normal
Silent
Meeting
Outdoor
Pager
Voice
mailbox
Check your voice messages
Recorder Record
Call log Set up a voice command to take you to your call log
3520_3560.ENv1_9355099.book Page 57 Wednesday, February 26, 2003 3:31 PM
[ 58 ]
4Press Start, then speak the voice tag clearly into the microphone.
Note: Do not press Quit unless you want to cancel the recording.
The phone replays then saves the recorded tag. The icon appears
next to commands which have voice tags assigned.
Activate a voice command
After you have associated a voice tag with a phone function, you can issue
a command by speaking the voice tag. There are two ways to activate a
voice command:
1If you have the optional headset attached, press and hold the headset
button.
OR
Press and hold Contacts.
2When Please speak now appears, pronounce the voice tag clearly
into the microphone.
When the phone finds the tag, Found appears, and the command
is issued.
Work with an existing voice command tag
After you have associated a voice tag to a command, you can choose one
of the following options:
• Listen to the tag (Playback)
• Change the tag
• Delete the tag
• SEND YOUR OWN NUMBER IN CALLER ID
With each call you place, you can determine whether your telephone
number appears on another phone’s caller ID.
In most service areas, when you call others, your name is presented to
their caller ID (if they subscribe). With Send own caller ID, you can block
or send the display of your number when you make a call.
3520_3560.ENv1_9355099.book Page 58 Wednesday, February 26, 2003 3:31 PM
[ 59 ]
Advanced calling features
Note: Send own caller ID when calling might not be available in
your wireless system. Contact your service provider for details and
availability. Also note that this feature is effective only when you
call a number that is equipped with caller ID.
Before you can use Send own caller ID when calling, you must first
store its feature code. Otherwise, this feature might not appear on your
phone’s menu.
Store the feature code
1Press Menu 4-7-2 (Settings > Network services > Network
feature setting).
The Feature code field appears.
2Enter the feature code from your service provider and press OK.
3Press Scroll up or Scroll down to scroll to Send own caller ID and
press Select.
4Highlight Yes and press Select.
The phone then displays Feature code saved in menu.
Allow your number to appear
1Press Menu 4-7-2 (Settings > Network services > Network
feature setting).
2Enter the feature code from your service provider.
3Press up or down to scroll to Send own caller ID when calling and
press Select.
4Scroll to Yes if you want to show your number.
5Press Select.
• SELECT A PHONE NUMBER
When you first activate your phone, your service provider programs the phone
number and system information into your phone’s memory. The number
assigned to your phone provides service for only one service area.
3520_3560.ENv1_9355099.book Page 59 Wednesday, February 26, 2003 3:31 PM
[ 60 ]
Your phone can be activated in up to three different service areas. For
example, your phone could be activated in Dallas, Toronto, and New York.
Each service area would assign a different phone number or account to
your phone.
You must select a phone number for your home system and, if you travel
outside your home system, you can choose another number. Only one
phone number can be active at a time.
Note: You may not need up to three numbers for your phone if
your service provider has service or roaming agreements for each
area in which you wish to use your phone. Contact your service
provider for details.
Select the phone number
1Press Menu 4-7-6 (Settings > Network services > Own number
selection).
2Scroll to the phone number you want to use and press Select.
The first phone number on this list is the currently selected number.
You need at least one active number to make and receive calls and to
use mobile messaging services.
Select digital or analog
Your phone can work in both digital and analog modes. The default
mode is digital and analog, which appears on your phone as Digit. &
analog when you press Menu 4-7-7 (Settings > Network services >
System selection).
This means that your phone uses both digital and analog voice channels.
The phone always tries to find a digital voice channel first, but if a digital
voice channel is not available, the phone looks for an analog voice channel.
Note: This feature is available only for certain phones. Contact your
service provider for more information.
3520_3560.ENv1_9355099.book Page 60 Wednesday, February 26, 2003 3:31 PM
[ 61 ]
Advanced calling features
• SET TOUCH TONES
Touch tones (or DTMF tones) are sounds that are produced when you press
the keys on your phone’s keypad. You can use touch tones for many
automated over-the-phone services such as checking bank balances and
airline schedules and using your voice mailbox. Touch tones can be sent
only when a call is active.
Warning: If you send touch tones while in the analog mode, be
careful not to send confidential information.
Set manual touch tones
1Press Menu 4-4-3-1 (Settings > Phone settings > Touch tones >
Manual touch tones).
2Select one of the following options, and then press Select:
Set touch tone length
You can also set the length of each touch tone.
1Press Menu 4-4-3-2 (Settings > Phone settings > Touch tones >
Touch tone length).
2Use Scroll up or Scroll down to scroll to Short or Long.
Short sets the tone length to 0.1 second. Long sets the tone length to
0.5 second.
3Press Select.
Continuous The tone sounds for as long as you press and hold
a key.
Fixed Sets the length of touch tones to Short.
Off Turns off the tones. No tones are sent when you press
a key.
3520_3560.ENv1_9355099.fm Page 61 Thursday, February 27, 2003 11:55 AM
[ 62 ]
Store touch tone strings
You can store touch tone strings the same way that you store names and
numbers in your phone book. You can store an entire sequence of digits
and send it as touch tones for frequently used strings of numbers.
STORE TOUCH TONE STRINGS WITH PHONE NUMBERS
1Enter the phone number that you want associated with a touch tone.
2Press , then select
w or p where needed.
w (wait): When you dial this phone number, your phone first dials the
number, and then waits (because of the w character) for you to press
Send. When you press Send, the phone sends your touch tone.
p (pause): If you include a p character instead of a w, your phone
pauses for 2.5 seconds and then automatically sends the touch tone.
3Enter the touch tone string.
4Store the number as you normally would.
SEND A TOUCH TONE STRING
1Press Menu 4-4-3-1 (Settings > Phone settings > Touch tones >
Manual touch tones).
2Make sure that the setting is not set to Off.
If set to off, press Scroll up or Scroll down to scroll to one of the
other options and press Select.
3During your call, press Options, scroll to Touch tones, and press Select.
4Enter the touch tone string or retrieve the string from the phone book,
and press Tones.
Warning: If you send touch tones while in the analog mode, be
careful not to send confidential information.
3520_3560.ENv1_9355099.book Page 62 Wednesday, February 26, 2003 3:31 PM
[ 63 ]
Voice mail
9Voice mail
Voice mail provides a way for callers who miss
you to leave a message that you can retrieve
later. To use voice mail, you must sign up for
the feature with your wireless service provider.
• CHECK FOR MESSAGES
Your phone notifies you when you receive a
voice message (see “Set the message alert tone” on page 68). The message
New voice message appears on your phone’s screen, along with the
icon.
If you have received more than one voice mail message, depending on
your wireless network, your phone may show the number of messages
that you have received.
Note: To use voice mail, you need to learn the various greetings,
passwords, and prompts of the voice mail system. Your service
provider can provide instructions.
• SET UP YOUR VOICE MAILBOX
As part of your network’s voice mail feature, your service provider gives
you a voice mailbox phone number. Save this number in your phone to
make getting your voice messages quick and convenient.
1Press Menu 0-1-9-2 (Messages > Voice messages >
Voice mailbox number).
Mailbox number appears.
2Enter your voice mailbox phone number, then press OK.
Your voice mailbox number can be up to 32 digits long and is used until
changed. Therefore, if your phone number changes, you may need to
change your voice mailbox number along with it.
3520_3560.ENv1_9355099.book Page 63 Wednesday, February 26, 2003 3:31 PM
[ 64 ]
• SET GREETINGS
Voice greetings may vary in different wireless systems. If you need
information about how to record your greeting, contact your service provider.
• LISTEN TO YOUR VOICE MESSAGES
The method for listening to your voice messages varies, depending on your
service provider. Call your service provider if you have any questions.
1When your phone alerts you to new voice messages, press Listen and
follow the instructions given on the phone.
2If you’d rather listen to your messages later, press Exit.
3To listen to your voice messages, press and hold 1.
OR
Press Menu 0-1-9 (Messages > Voice messages). Select Listen to
voice messages.
The message Calling voice mailbox appears on the screen. Follow the
prompts to review your messages.
3520_3560.ENv1_9355099.book Page 64 Wednesday, February 26, 2003 3:31 PM
[ 65 ]
Personalize rings and tones
10 Personalize rings and tones
•PROFILES
A profile is a group of settings you can use to
customize the way your phone works. You can
set your own preferences for these items:
• Ringing options
•Ringing tone
• Ringing volume
• Vibrating alert
• Message alert tone
• Keypad tones
• Warning tones
• Alert for
• Tone downloads
• Profile name (except for Normal)
Your phone comes with five profiles, and each can be customized:
• Normal (default setting)
• Silent
•Meeting
• Outdoor
•Pager
• SELECT A DIFFERENT PROFILE
1Quickly tap the power key or press Menu 3.
2Press Scroll up or Scroll down to move to the profile you want to use.
Profile names are highlighted as you scroll through them.
3Press Select to select a profile.
3520_3560.ENv1_9355099.book Page 65 Wednesday, February 26, 2003 3:31 PM
[ 66 ]
• CUSTOMIZE A PROFILE
1Press Menu 3 (Profiles).
2Scroll to the desired profile in the list.
3Press Select to view the options for the selected profile.
Note: When you change a setting in the current profile, it affects
only that profile. Your phone’s normal settings do not change.
Set ring options
You can choose the type of ring your phone uses to notify you of an incoming
call. This setting does not affect any incoming text message alert tones.
1Press Menu 3 (Profiles).
Your phone lists each profile.
2Press Scroll up or Scroll down to scroll to the desired profile in the
list for which you want to set the ringing options, and press Select.
3Scroll to Customize and press Select.
4Scroll to Ringing options and press Select.
5Scroll to one of the ringing options, as described below, and press Select.
Select Activates the currently highlighted profile.
Customize Enables you to customize a profile by changing the
current settings.
Press Select to choose from several lists.
Timed Allows you to set a time length for the expiration of
a profile setting.
Ring The phone rings normally.
Ascending Ringing volume increases (gets louder) if the phone
is not answered.
3520_3560.ENv1_9355099.book Page 66 Wednesday, February 26, 2003 3:31 PM
[ 67 ]
Personalize rings and tones
Set the ringing tone
The ringing tone is the sound your phone makes when you receive a
call. You can set the ringing tone to a specific sound or tune to personalize
the rings.
Note: If you have already chosen a ringing option of either Silent
or Beep once, the ringing tones are already turned off. See “Set ring
options” on page 66 for details.
1Press Menu 3 (Profiles).
Your phone lists each profile.
2Press Scroll up or Scroll down to scroll to the profile for which you
want to set the ringing tones.
3Press Select.
4Scroll to Customize and press Select.
5Scroll to Ringing tone and press Select.
6Scroll through the options; when you hear the tone you want,
press Select.
Set the ring volume
You can set the default ringing volume for incoming voice calls and
message alert tones.
1Press Menu 3 (Profiles).
2Press Scroll up or Scroll down to scroll to the profile for which you
want to set the ringing volume, and press Select.
3Scroll to Customize and press Select.
4Scroll to Ringing volume and press Select.
Ring once The phone rings once to indicate an incoming call.
Beep once The phone beeps once to indicate an incoming call.
Silent The phone makes no sound.
3520_3560.ENv1_9355099.book Page 67 Wednesday, February 26, 2003 3:31 PM
[ 68 ]
5Scroll through the options; when you hear the volume level you want,
press Select.
Note: As you scroll through the ringing options, pause to hear a
sample of the tone. Although the ringing sample for level 4 and
level 5 are the same, ringing level 5 will produce very loud ringing.
Set a vibrating alert
Instead of choosing to have your phone ring, you can have it vibrate to
indicate an incoming call.
1Press Menu 3 (Profiles).
2Press Scroll up or Scroll down to scroll to the profile for which you
want to set the vibrating alert, and press Select.
3Scroll to Customize and press Select.
4Scroll to Vibrating alert and press Select again.
5Press Scroll up or Scroll down to scroll to On and press Select.
The phone does not vibrate when connected to any charging device.
Set the message alert tone
You can set your phone to use a certain tone to indicate an incoming
text message.
1Press Menu 3 (Profiles).
2Press Scroll up or Scroll down to scroll to the profile for which you
want to set the message alert tone, and press Select.
3Select Customize and press Select.
4Scroll to Message alert tone, then press Select.
5Press Scroll up or Scroll down to scroll through your choices.
The phone plays samples of each choice as you scroll to it.
6Press Select for the tone you want.
3520_3560.ENv1_9355099.book Page 68 Wednesday, February 26, 2003 3:31 PM
[ 69 ]
Personalize rings and tones
Set keypad tones
Keypad tones set the volume of the tone you hear when you press your
phone’s keys.
1Press Menu 3 (Profiles).
2Press Scroll up or Scroll down to scroll to the profile for which you
want to set the keypad tones, and press Select.
3Select Customize and press Select.
4Scroll to Keypad tones and press Select.
5Press Scroll up or Scroll down to scroll to one of the levels and
press OK.
• If you choose Off, no keypad tones are heard.
• If you chose the Silent profile in step 2, then the keypad tones
are turned off.
Set warning tones
You can set warning tones and the tones used for the games in your phone.
Warning tones include the sounds your phone makes during error
conditions, during confirmations, when a battery is low, and when you
need to recharge the battery.
1Press Menu 3 (Profiles).
2Press Scroll up or Scroll down to scroll to the profile for which you
want to set the warning tones, and press Select.
3Scroll to Customize.
4Select Warning tones and press Select.
5Scroll to On and press Select.
If you do not want to use warning tones, you can turn them off by
scrolling to Off and pressing Select.
Note: Game sounds can only be set under the Games menu.
3520_3560.ENv1_9355099.book Page 69 Wednesday, February 26, 2003 3:31 PM
[ 70 ]
ALERT FOR
You can choose to have your phone sound an audible alert only when a
member of a selected caller group is calling. For more details, see “Create
caller groups” on page 40.
TONE DOWNLOADS
If available, this feature lets you download ringing tones through your
WAP browser. Check with your service provider for more details.
RENAME A PROFILE
You can rename any of the profiles except Normal. You may want to use
your own name for one of the profiles. If you do this, then whenever that
profile is selected, your name appears on the start screen.
1Press Menu 3 (Profiles)
2Press Scroll up or Scroll down to scroll to the desired profile and
press Select.
3Scroll to Customize, Profile name, and press Select.
4Enter the new name and press OK.
3520_3560.ENv1_9355099.book Page 70 Wednesday, February 26, 2003 3:31 PM
[ 71 ]
Personalize phone settings
11 Personalize phone settings
You can change certain settings so that your phone suits your own needs
and lifestyle. Changes you can make include changing the language on
the screen, showing or hiding the clock, and setting up one-touch dialing.
• SET THE LANGUAGE
You can set your phone to use a certain language.
Your possible choices are English, Spanish, Canadian French, Brazilian
Portuguese, Russian, Hebrew, and traditional Chinese. These choices vary
in different regions. All these languages may not be available in your phone.
1Press Menu 4-4-1 (Settings > Phone settings > Language).
2Press Scroll up or Scroll down to scroll to the language you want to
use and press Select.
• SET AND DISPLAY THE CLOCK
Your phone has an internal clock that you can
set to appear on the phone’s screen. The clock
is connected to an alarm clock. See “Alarm
clock” on page 114 for details.
Set the clock
1Press Menu 4-2-2 (Settings > Time
settings > Clock).
2Press Scroll up or Scroll down to scroll
to Set the time and press Select.
The Time field appears.
3Enter the time using an hh:mm format and press OK.
For example, to set your clock to 9:30 a.m., enter 09:30. If you set the
time format for 24-hour time, enter the number the same way: 09:30
for 9:30 a.m., or 21:30 for 9:30 p.m.
Clock
3520_3560.ENv1_9355099.book Page 71 Wednesday, February 26, 2003 3:31 PM
[ 72 ]
• If you set time format to am/pm, press Scroll up or Scroll down
to scroll to am or pm and press Select.
• If you set the time format to 24-hour, the time is set as soon as
you press OK after adjusting the time.
Show the clock on the start screen
1Press Menu 4-2-2-1 (Settings > Time settings > Clock >
Show/Hide clock).
2To show the clock, scroll to Show clock and press Select.
3Select Hide clock if the clock is showing and you do not want to see it.
Select the am/pm or 24-hour format
You can change the way your clock shows the time, whether in am/pm
(12-hour) or 24-hour format.
1Press Menu 4-2-2 (Settings > Time settings > Clock).
2Press Scroll up or Scroll down to scroll to Time format and press Select.
3Press Scroll up or Scroll down to scroll to either am/pm or 24-hour
and press Select.
• SET THE CLOCK TO BE UPDATED BY THE NETWORK
You can set your phone’s clock to be updated by the network, if supported
by your network service.
Turn on the network date and time update
1Press Menu 4-2-3 (Settings > Time settings > Auto-update of
date and time).
2Scroll to On or Confirm first, then press Select.
If you choose Confirm first, you will receive the message Update
date and time of the phone? before the phone’s clock is updated.
Select OK to accept the update or Exit to reject it.
3520_3560.ENv1_9355099.book Page 72 Wednesday, February 26, 2003 3:31 PM
[ 73 ]
Personalize phone settings
Turn off the network date and time update
1Press Menu 4-2-3 (Settings > Time settings > Auto–update of
date and time), then press Select.
2Scroll to Off, then press Select.
• ADD A WELCOME NOTE
You can set your phone to show a brief welcome
note each time you switch on your phone.
The note can include your name, a reminder,
or more. The maximum length of this note is
44 characters.
1Press Menu 4-4-4 (Settings > Phone
settings > Welcome note).
2Enter the text of the welcome note.
As you enter characters, they appear to the left of the cursor. Press
Clear to delete characters to the left of the cursor. Press Scroll up or
Scroll down to move the cursor right or left.
3Press Options.
4Scroll to Save and press Select.
If you ever want to delete the welcome note, select Delete instead.
• 1-TOUCH DIALING
You must store names and numbers in your phone book before you can
use speed dialing (1-touch dialing).
To set up speed dialing, assign a name from the phone book to a 1-touch dial
location, using your phone’s keys 2 through 9. When you press and hold the
key, the phone automatically dials the associated number.
•1 key: This key is used exclusively to dial your voice mailbox.
•2 key: You can use this key to dial a customer care operator. See “Contact
your service provider” on page 9 for details. You can overwrite this
feature and assign a 1-touch dial location to the 2 key.
3520_3560.ENv1_9355099.book Page 73 Wednesday, February 26, 2003 3:31 PM
[ 74 ]
Set up a 1-touch dial key
1Press Contacts and scroll to 1-touch dialing.
2Press Select.
3Press Scroll up or Scroll down to scroll to the first number that
includes the message (empty) and press Assign.
4Press Find or the Scroll up or Scroll down to scroll to the name and
number to which you want to assign this key and press Select.
Repeat these steps 1–4 for as many keys as you want to set up.
Use 1-touch dialing
To call a number using speed dialing, press and hold the appropriate key
for a few seconds.
The phone dials the number.
Change 1-touch dialing numbers
After you have assigned a speed dialing number to a key, you can change
key and number associations at any time.
1Press Contacts, scroll to 1-touch dialing, and press Select.
2Scroll to the key you want to change and press Options.
3Scroll to Change and press Select.
4Enter the new number or retrieve a number from the phone book.
5When you have entered the number, press OK.
OR
If you have found a number in the phone book, press Select.
If the name you selected has more than one number, scroll to the
number you want and press Select.
Delete speed dialing numbers
You can delete speed dialing key assignments at any time.
1Press Contacts.
3520_3560.ENv1_9355099.book Page 74 Wednesday, February 26, 2003 3:31 PM
[ 75 ]
Personalize phone settings
2Press Scroll up or Scroll down to scroll to 1-touch dialing and
press Select.
3Scroll to the key with the number you want to delete and press Options.
4Scroll to Delete and press Select.
5Press OK.
• AUTOMATIC ANSWERING
You can set your phone to answer incoming voice calls after one ring.
This setting works only when your phone is connected to a headset or
to an approved hands-free kit that is equipped with the ignition sense
option, with the ignition on.
1Press Menu 4-6-1-2 (Settings > Accessory settings > Headset >
Automatic answer).
You must select Loopset or TTY/TDD to activate Autoanswer for
those features.
2Press Scroll up or Scroll down to scroll to either On or Off and
press Select.
Note: Handsfree and Headset do not appear unless your phone
has already been connected to a hands-free kit or headset.
• PHONE LIGHTS (CAR KIT ONLY)
While your phone is connected to a car kit, you can set the phone’s lights
two ways. You can either have the lights on only when you use the phone
or have them on the entire time that the phone is connected to the car kit.
This setting works only when your phone is connected to a car kit.
1Press Menu 4-6 (Settings > Accessory settings), scroll to Handsfree,
then select Lights.
Note: Handsfree does not appear in the list unless the phone has
been connected to a car kit.
3520_3560.ENv1_9355099.book Page 75 Wednesday, February 26, 2003 3:31 PM
[ 76 ]
2Scroll through your choices in the list below, and press OK.
• RESTORE THE FACTORY SETTINGS
You can change the default (factory) settings for your phone. You can
return them to the original settings when needed.
Note: The phone does not reset the memory, timers, call log,
language selection, and security code. However, any profiles you
have modified are reset when you restore your settings.
1Press Menu 4-9 (Settings > Restore factory settings)
2Enter your security code and press OK. (See “Manage phone security”
on page 80 for more details about the security code.)
• ACCESSIBILITY SOLUTIONS
Nokia is committed to making mobile phones easy to use for all individuals,
including those with disabilities. Nokia maintains a site on the World
Wide Web that is dedicated to accessibility solutions. For more information
about phone features, enhancements, and other Nokia products designed
with your needs in mind, visit www.nokiaaccessibility.com
Alternate format user guides
This user guide is available in alternate formats, including:
• Braille
• Large print
• Audiocassette
• E-text (electronic documents on a 3.5-inch disk in Microsoft
Word or WordPerfect format).
Lights—
automatic
Instructs the phone to turn off the lights within
15 seconds if no keys are pressed.
Lights—on Instructs the phone to leave the lights on the entire
time that your phone is connected to the car kit.
3520_3560.ENv1_9355099.book Page 76 Wednesday, February 26, 2003 3:31 PM
[ 77 ]
Personalize phone settings
To request any format, call Nokia Customer Care at (888) 665-4228.
TTY/TDD users can contact Nokia at (800) 246-6542.
LPS-3 Mobile Inductive Loopset
The LPS-3 loopset is a Nokia accessory designed to make the phone more
accessible to hearing-aid users.
The Nokia loopset gives hearing-impaired wireless customers clear access to
digital telephony for the first time. With the loopset, people who use a T-coil
equipped hearing aid can make and receive calls without noise interference.
HOW THE LOOPSET WORKS
The LPS-3 loopset uses inductive technology to
transmit sound to a hearing aid equipped with a
T-coil. With inductive technology, the sound from
the phone is amplified more efficiently and
background noise is eliminated.
The loopset is easy to use. You wear the loopset
around your neck, connect it to your phone, and
speak directly toward the microphone.
For detailed instructions on using the loopset, refer to the booklet that
comes with the LPS-3.
Note: The loopset can be purchased separately as an accessory.
Accessible features
Your phone has many accessible features, including these:
• Tactile feedback when you press a key
• Adjustable display contrast
• Equalizer
• Ability to send and receive short text messages
•E-mail
• Convenience of 1-touch dialing
• Vibrating alert for incoming calls and messages
3520_3560.ENv1_9355099.book Page 77 Wednesday, February 26, 2003 3:31 PM
[ 78 ]
TTY/TDD capable
This feature makes the phone more user friendly for hearing-impaired
users. This is a network-dependent feature. Contact your service provider
to ensure that they support this feature.
REQUIRED TTY/TDD EQUIPMENT
To send and receive messages using a TTY or TDD device, you will need the
following equipment (in addition to your phone):
• A TTY/TDD device that is “cellular ready” or “cellular compatible”
• A connector cable, usually supplied with the TTY/TDD device
• The Nokia TTY/TDD cable HDA-8 Phone Adapter, which can be
purchased as an accessory
Connect to the TTY/TDD device
1Connect the cable to the
TTY machine.
2Connect the cable to the
adapter.
3Connect the adapter to
the phone.
Make a call with
TTY/TDD
1At the start screen, press
Menu 4-5 (Settings > Accessory settings).
2Select TTY/TDD.
3Select Use TTY, then scroll to Yes.
4Dial the number on the phone, then press Talk.
5When the receiving party answers, you can begin typing text on
the TTY/TDD.
3520_3560.ENv1_9355099.book Page 78 Wednesday, February 26, 2003 3:31 PM
[ 79 ]
Personalize phone settings
Receiving a TTY/TDD call
1Ensure that the TTY/TDD and phone are powered on and are connected,
and ensure TTY/TDD setting in enhancements is set to Yes.
2Once contacted by the other party, type responses on the TTY/TDD.
End a TTY/TDD call
Press End to end your call.
3520_3560.ENv1_9355099.book Page 79 Wednesday, February 26, 2003 3:31 PM
[ 80 ]
12 Manage phone security
Your phone is equipped with a versatile security system that is intended
to prevent unauthorized use of the phone.
You cannot activate or use certain phone features without having first
successfully entered your phone’s security code.
• The default (preset) security code is 12345.
• Nokia highly recommends that you immediately change this code.
Then, write down and store the new code in a safe place, away from
your phone.
Tips:
• When you enter the security code, an * appears on the screen each
time you press a key. The * prevents others from seeing your code.
• If you enter the wrong security code five times in a row, your
phone will not accept any entries for the next five minutes.
However, if you realize that you have entered the code incorrectly
before pressing OK, you can use Clear to delete the code, digit
by digit, beginning with the last digit.
Your phone is equipped with different security features that help you:
• Avoid making accidental calls
• Prevent unauthorized use of your phone
• Restrict outgoing or incoming calls
• Avoid erasing your phone book directory
• LOCK THE KEYPAD (KEYGUARD)
The keypad lock (Keyguard) disables your keypad to prevent accidental key
presses (for example, when your phone is in a purse).
Note: When Keyguard is on, calls may be possible to emergency
numbers (for example, 911 or other official emergency number).
However, one-key emergency dialing does not operate. Key in the
emergency number and press Talk. The number is displayed only
after you have keyed in its last digit.
3520_3560.ENv1_9355099.book Page 80 Wednesday, February 26, 2003 3:31 PM
[ 81 ]
Manage phone security
Manual Keyguard
• To lock the keys, press Menu, then Star.
• To unlock the keys, press Unlock, then Star.
If the phone rings with Keyguard on, press Send or Answer to answer
the call.
Automatic Keyguard
You can set your phone to automatically lock the keys.
1Press Menu 4-4-2 (Settings > Phone settings > Automatic keyguard).
2Scroll to On and press Select.
Set delay appears, with the time displayed in mm:ss.
3Enter the amount of time you want the phone to wait before turning
Keyguard on, and press OK.
For example, to enter five minutes, press 0, 5, 0, 0, then OK.
A confirmation message appears.
Tip: The shortest time you can enter is 10 seconds, and the longest
time you can enter is 60 minutes.
You can still press Menu, then Star to unlock the keys manually and use all
the features of your phone. When you are finished, keyguard automatically
activates at the time you set.
• CHANGE YOUR SECURITY CODE
Nokia highly recommends that you immediately change your security code
so that others who know the default code cannot enter the correct code.
1Press Menu 4-8-2-1 (Settings > Security settings > Access codes >
Change security code).
The Security code field appears.
2Enter the default security code (1–2–3–4–5) and press OK.
3At the message Enter new security code, enter your new security
code and press OK.
3520_3560.ENv1_9355099.book Page 81 Wednesday, February 26, 2003 3:31 PM
[ 82 ]
4At the message Verify new security code, enter your new security
code again and press OK.
The message Security code changed appears.
If you have changed your security code and do not remember the new
code, contact your service provider. Once you have changed your
security code, the default setting is no longer valid.
• RESTRICT CALLS
You can restrict incoming and outgoing calls. To restrict outgoing calls,
you create a list of restrictions and apply the appropriate restriction.
Before you define restrictions for outgoing calls, two restriction options
are available: Select and Add restriction. The maximum number of call
restrictions you can define is 10.
Note: When calls are restricted, calls may be possible to the
emergency number programmed into your phone (for example,
911 or other official emergency number).
Add a number to the call restriction list
You can create a list of restrictions for both outgoing and incoming calls.
1Press Menu 4-8-1 (Settings > Security settings > Call restrictions).
2Press Select, enter your security code, and press OK.
3Scroll to Restrict outgoing calls or Restrict incoming calls, then
press Select.
4Scroll to Add restriction, then press Select.
5Enter the number you want to restrict, or retrieve the number from
the phone book, then press OK.
If the name selected has more than one number assigned, scroll to the
number you want and press Select.
Contact name appears.
3520_3560.ENv1_9355099.book Page 82 Wednesday, February 26, 2003 3:31 PM
[ 83 ]
Manage phone security
6Enter a name for the restriction, if needed, and press OK.
If you press OK without entering a name, the number will be used.
After you have used the Add restriction option to add at least one
restriction, the options become available:
Restrict outgoing calls
1Press Menu 4-8-1 (Settings > Security settings > Call restrictions).
2When Security code: appears, enter your security code, and press OK.
Restrict outgoing calls appears.
3Press Select.
4Scroll to Add restriction and press Select.
5Enter a number or press Find to retrieve a number from your phone
book, and press Select., then OK to verify the number.
The Contact name box appears.
6Enter a contact name, if needed, and press OK.
When you or someone else attempts to place a call to a number
you have restricted, the message Call not allowed appears, and
the call is cancelled.
If you have not added any numbers for call restrictions, your only option will
be All calls.
Select Allows you to select call restrictions from the outgoing
calls list.
Add
restriction
Allows you to add a call restriction.
Edit Allows you to edit an existing call restriction.
Erase Erases an existing call restriction.
3520_3560.ENv1_9355099.book Page 83 Wednesday, February 26, 2003 3:31 PM
[ 84 ]
Restrict incoming calls
1Press Menu 4-8-1 (Settings > Security settings > Call restrictions).
2Press Select, enter your security code, and press OK.
3Scroll to Restrict incoming calls, then press Select.
4Scroll to Add Restriction and press Select to choose from your list of
call restrictions.
5Enter a number or press Find to retrieve a number from your phone
book, and press Select., then OK to verify the number.
The Contact name box appears.
6Enter a contact name, if needed, and press OK.
If you have not added any restrictions, your only option will be All calls.
Turn off call restrictions
Turn off restrictions by following the same steps you used to restrict
incoming or outgoing calls. When you get to step 5,
1Press Menu 4-8-1 (Settings > Security settings > Call restrictions).
2Press Select, enter your security code, and press OK.
3Scroll to Restrict outgoing calls, or Restrict incoming calls, and
press Select.
4Scroll to Select and press Select to choose from your list of
call restrictions.
If you have not added any restrictions, your only option will be All calls.
5Scroll to the number you want to deactivate and press Unmark.
You are asked if you want to save changes.
6Press Yes.
The restriction is turned off.
3520_3560.ENv1_9355099.book Page 84 Wednesday, February 26, 2003 3:31 PM
[ 85 ]
Your personal digital assistant
13 Your personal digital assistant
Your phone features a personal digital assistant which includes a calendar,
to-do list, a calculator and a stopwatch. Each of these features will help
you organize different facets of your personal and business life efficiently.
•CALENDAR
The calendar keeps track of notes, calls, meetings, and birthdays. It can also
sound an alarm when it is time for you to make a call, go to a meeting, or
wake up.
To get to the Calendar feature, press Menu 7-1 (Organizer > Calendar).
Note: Your phone must be on to use this function. Do not switch
on the phone when wireless phone use is prohibited or when it
may cause interference or danger.
Open the calendar/enter the day list
At the start screen, press Menu 7-1 (Organizer > Calendar). After a brief
pause, the month appears in the display.
Use four-way scrolling in the calendar
You can move through many of the calendar’s features (such as day view),
using the 2, 4, 6, and 8 keys.
•Press
2 to scroll up
•Press
8 to scroll down
•Press
4 to scroll left
•Press
6 to scroll right
Calendar options in day view
OPTION 1: VIEW DAY
This option allows you to view notes added to a specific day.
3520_3560.ENv1_9355099.book Page 85 Wednesday, February 26, 2003 3:31 PM
[ 86 ]
OPTION 2: MAKE A NOTE
1To make a note for a specific date, select the date, press Options, then
select the Make a note feature.
There are five different types of notes to choose from: Meeting, Call,
Birthday, Memo, and Reminder.
2Scroll to the desired note type and press Select.
Note: If you have activated Predictive text for writing messages,
it is also active in the Calendar feature. See “Turn on predictive
text input” on page 31.
The maximum length of a calendar note is 256 characters.
3Press Select to save your note.
4At the prompt, choose whether or not you want to set the alarm:
Meeting—Type your note text and press Options and Save. Enter the
time and press OK.
Call—Enter the phone number or press Find to retrieve it from your
phone book, press Options, then Save. Enter the time and press OK.
Birthday—Enter the person’s name (or press Options, and Find to
retrieve a name from the phone book), press Options, then Save.
Enter the birth year. Next, select No alarm, Silent, or With tone.
The note then displays the person’s age.
Memo—Enter a subject for the note and press Options, then Save.
Enter the date, choose No alarm, Silent, or With tone and press
Select. Reminder options range from On the day up to Week before
or Other date. Choose one of the options, enter a time, and press OK.
Reminder—Enter the reminder, and press Options. Scroll to Save and
press Select.
OPTION 3: GO TO DATE
1To jump to a specific date, enter the date and press OK.
The Week list appears and the day just entered is highlighted.
2Press Options.
All calendar options are available.
3520_3560.ENv1_9355099.book Page 86 Wednesday, February 26, 2003 3:31 PM
[ 87 ]
Your personal digital assistant
OPTION 4: SETTINGS
•The
Settings option allows you to set the date, time, date format, date
separator, time format and the week starts format for the calendar.
•The
Auto Delete option allows you to set the phone to automatically
delete old notes after a certain period of time. However, repeat notes
such as birthday or anniversary notes will not be deleted.
SEND NOTE
Send a note directly from your calendar to another phone as a note.
1While viewing the note, press Options.
2Scroll to Send note and press Select.
3Scroll to As note and press Select.
4Enter the phone number, or press Find to retrieve it from the phone
book, and press OK.
A confirmation message appears.
Send a note directly from your calendar to another phone as text message
1While viewing the note, press Options.
2Scroll to Send note and press Select.
3Scroll to As text msg. and press Select.
4See “Write and send a text message” on page 97 for more details.
•TO-DO LIST
Use this feature to create a to-do list and prioritize to-do items.
ADDING A TASK
1Press Menu 7-2 (Organizer > To-do list).
2Press Options, and select Add.
3Enter the subject of the To-do list and press Options, then Save.
4Scroll to the desired priority (1, 2, or 3) and press Select.
You can change the priority later by using the Options menu:
Edit priority.
3520_3560.ENv1_9355099.book Page 87 Wednesday, February 26, 2003 3:31 PM
[ 88 ]
VIEWING TASKS
Once in the To-do list, scroll to an item and press Options, then select
View to view its details.
From the Options menu, you can view, add, delete, or edit a task. You can
also edit the priority of a task, save a task to your calendar, turn predictive
text (Dictionary) on/off, or send your task as text, using SMS.
• THE CALCULATOR
Note: Your phone must be on to use this function. Do not switch
on the phone when wireless phone use is prohibited or when it
may cause interference or danger.
Your phone’s calculator adds, subtracts, multiplies, divides, and calculates
exchange rates.
1Press Menu 7-3 (Organizer > Calculator).
2Enter the first number in the calculation.
3Based on the type of calculation that you need to perform, use one of
the following actions:
If you want to... ...Do this
Enter a decimal point Press Pound.
Add Press Star for + symbol.
Subtract Press Star twice for - symbol.
Multiply Press Star three times for * symbol.
Divide Press Star four times for / symbol.
Square the number Press Options, scroll to Square, press Select.
Calculate square
root
Press Options, scroll to Square root,
press Select.
Change sign Press Options, scroll to Change sign,
press Select.
3520_3560.ENv1_9355099.book Page 88 Wednesday, February 26, 2003 3:31 PM
[ 89 ]
Your personal digital assistant
4Enter the second number in the calculation.
Repeat steps 3 and 4 as many times as necessary. Press Clear to erase
any mistakes.
5Press Options, press Scroll up or Scroll down to scroll to Equals, and
press Select.
Note: This calculator has limited accuracy and rounding errors
may occur, especially in long divisions.
Convert currency
You can use the calculator to first set the exchange rate and then to
calculate the exchange value.
SET THE EXCHANGE RATE
1Press Menu 7-3 (Organizer > Calculator), then press Options.
Exchange rate appears.
2Press Select.
3Select: Foreign units converted to home units or Home units
converted to foreign units, then press Select.
The exchange rate box opens, with the number 0.
4Enter the appropriate number and press OK.
The number 1 is overwritten by the number you entered. To enter a
decimal point, press Pound.
5Press OK.
The Exchange rate saved message appears.
CALCULATE CURRENCY USING THE EXCHANGE RATE
1Press Menu 7-3 (Organizer > Calculator).
2Enter the number of units for the exchange rate.
3Press Options and scroll to To home or To foreign.
•To home converts foreign units of currency to home units using
the exchange rate you entered.
3520_3560.ENv1_9355099.book Page 89 Wednesday, February 26, 2003 3:31 PM
[ 90 ]
•To foreign converts home units of currency to foreign units using
the exchange rate you entered.
4Press OK.
• STOPWATCH
You can use your stopwatch feature to measure time in hours, minutes
and seconds with your phone. This measured time can be saved, viewed,
or erased.
Note: Your phone must be on to use this function. Do not switch
on the phone when wireless phone use is prohibited or when it
may cause interference or danger.
Using the stopwatch consumes the battery and reduces operating
time. Be careful not to let it run in the background when performing
other operations with your phone.
Measure split time
1Press Menu 7-4 (Organizer > Stopwatch).
2Scroll to Split timing, press OK, then press Start.
3Take an intermediate time by pressing Split.
The clock continues to run.
The split time appears below the running time.
If you split the time more than once, the new measured time
appears at the beginning of the list, and all times are numbered i
n descending order.
Measure lap time
The lap time function allows you to measure the amount of time it takes
to complete a cycle or lap.
1Press Menu 7-4 (Organizer > Stopwatch)
2Scroll to Lap timing, then press OK
3Press Start.
The running time appears on the display.
3520_3560.ENv1_9355099.book Page 90 Wednesday, February 26, 2003 3:31 PM
[ 91 ]
Your personal digital assistant
4Take a lap time by pressing Lap.
Pressing Lap will stop the running time and cause it to restart from zero.
Each lap time will appear below the running time.
If you take more than one lap time, the newest measured time will appear
at the top of the list of lap times. You can scroll to review previous times.
Save the time
1While the clock is running, press Stop, then press Options.
2Scroll to Save, enter a title for the measurement, then press OK.
If a title is not entered, the time measurement will be used as a title.
Other stopwatch options
You can choose the following options when using the stopwatch.
Note: If you receive a call when using the stopwatch, the clock
continues to run in the background. After ending the call, you can
return to the Stopwatch menu by taking the following steps:
1Press Menu 7-4 (Organizer > Stopwatch), then scroll to Continue.
2Press OK.
Choice What it does
Continue Shows up when the stopwatch is working in the
background.
Show last
time
Allows you to view the last measured time.
View times Allows you to browse the saved times.
Delete
times
Allows you to delete the saved times. You can delete
the saved times one by one or all at once.
3520_3560.ENv1_9355099.book Page 91 Wednesday, February 26, 2003 3:31 PM
[ 92 ]
14 Prepaid services
With prepaid service, you buy wireless network services in advance. Your
phone works the same way it did before with some additional features.
Prepaid service may not be available from your wireless service provider.
Contact the service provider for details.
Note: When no more charging units or currency units are left, calls
may only be possible to the emergency number programmed into
your phone (for example, 911 or other official emergency number).
• MANAGE PREPAID SERVICE
After you sign up with your service provider for prepaid service, you need
to activate the Prepaid menu. This menu appears on your screen only if
you have activated the service.
ACTIVATE PREPAID
• To activate prepaid services, enter the following sequence:
Star Pound 7 7 6 6 Pound (*#7766#)
Prepaid menu enabled appears on the screen.
DEACTIVATE PREPAID
• To deactivate prepaid services, enter the following sequence:
Star Pound 7 7 6 3 3 Pound (*#77633#)
Prepaid menu disabled appears on the screen.
USE THE MENU
• To use the Prepaid menu, press Menu, then press Scroll up to go
immediately to the Prepaid menu.
•Press
Scroll up or Scroll down to scroll through prepaid options.
• SAVE YOUR ACCESS NUMBERS
You can check your prepaid balance and add money when the balance
runs low. To do that, you first need to save the correct access numbers in
your phone. Contact your service provider for the access numbers.
3520_3560.ENv1_9355099.book Page 92 Wednesday, February 26, 2003 3:31 PM
[ 93 ]
Prepaid services
1Press Menu 11-3 (Prepaid > Save access phone numbers).
2At Save access phone numbers, press Select.
3Scroll to Replenish phone number, enter the access number from
your service provider, and press Select.
4Scroll to Balance phone number, enter the balance number from
your service provider, and press OK.
The message Saved appears to confirm each entry.
• ADD MONEY TO YOUR ACCOUNT
To add money, you must first have saved the correct access number in
your phone. (See the previous section for instructions.)
1Press Menu 11-2 (Prepaid > Add money to account).
2At Card number, enter your prepaid card number and press OK.
3When you see the message Add money to account, press OK.
4When you see the message Listen for prompt then press OK, press OK.
When the addition to your account is complete, a voice message gives
you the new balance.
5When you see the message Wait for prompt, then press OK, press OK.
• CHECK YOUR PREPAID BALANCE
You can check the balance remaining in your prepaid account, free of charge.
Contact your service provider for the toll-free access number used to
check the balance.
To check the balance, press Menu 11-1 (Prepaid > Check account balance).
The phone calls your service provider, and a voice message gives you
your balance.
3520_3560.ENv1_9355099.book Page 93 Wednesday, February 26, 2003 3:31 PM
[ 94 ]
15 Set network services features
You can subscribe to various network services whose availability depends
on your service provider. Your phone supports the network services listed
here. These services are not available from all providers or in all areas.
• Voice privacy
• Call waiting
• Call forwarding
• Sending own number
Feature code—When you subscribe to any of these services, your service
provider gives you a feature code that activates each service. Deactivation
codes are used to deactivate each service. After you store the appropriate
code, your phone sends the code to the network to verify that you are
using the correct feature code.
Menus for network features—Menus for the services described here appear
on your phone only after you have stored the appropriate feature code.
You can use these menus to activate and deactivate the network services.
Voice privacy—The voice privacy feature does not require you to store a
feature code before using it.
More than one number?—If your phone has more than one phone number
assigned to it, stored feature codes apply only to the primary phone number.
• SET UP HOW YOUR PHONE SELECTS A NETWORK
Your phone may not show the options described here. For information,
contact your service provider.
Search for a network
Press Menu 4-7-7 (Settings > Network services > System selection).
3520_3560.ENv1_9355099.book Page 94 Wednesday, February 26, 2003 3:31 PM
[ 95 ]
Set network services features
You can choose from the following network options:
Note: If you have two phone numbers, you can use the Manual
and New search options only with your primary phone number.
• USE YOUR PHONE WHILE TRAVELING
Using your phone outside its home area is roaming. Calls made or received
while you are roaming may cost more than calls made in your home area.
Check with your service provider for details.
• When roaming, the phone beeps once and may show the word ROAM
on the screen, depending on how roaming works with your phone.
• When not roaming, the phone shows the word HOME or the name of
your service provider.
• When you are roaming in some systems outside your home area, the
system in which you are traveling (the host system) may not recognize
your phone. You may not be able to place a call.
Automatic Your phone automatically searches for available
networks and chooses the appropriate one. Every time
you turn on your phone, it resets to Automatic.
Manual The phone searches for networks and then shows a list
of the ones that are available. If an available network is
found, the word Available: appears on the screen
followed by the name of the network. To choose the
network listed, press OK.
New search Your phone begins a new search for both private and
residential systems. When it finds the best system
available, the phone shows the system name.
If the phone doesn’t find another system, the question
Perform an extended search? will appear. Press OK if
you wish to continue searching.
3520_3560.ENv1_9355099.book Page 95 Wednesday, February 26, 2003 3:31 PM
[ 96 ]
16 Communicate with text
messages
You can use your phone to send and receive short text messages and e-mail
if your service provider offers the message feature and if you subscribe to
the service. Both services are network dependent features, so you must
consult your service provider.
• TEXT MESSAGES
Message recipients: The phone to which you send a text message
must support text messages. It may not be possible to send an SMS
text message to someone’s phone who has an account with a different
service provider or a phone with a different protocol, but you can send
and receive e-mail messages.
Message length: The maximum length of a received text message is 160
characters. Your phone has space for several text messages, depending on
the length of each message. The maximum length of a text message depends
on the capabilities of the network from which the message originated.
• USE FOLDERS FOR TEXT MESSAGES
Your phone has four folders for managing text messages.
Inbox The inbox stores messages you receive. Messages remain
in the inbox until you delete them or save them in the
archive folder.
Outbox The outbox stores messages you have written, sent,
edited and forwarded.
Archive The archive folder stores messages you want to save.
Templates The templates folder stores message templates you edit
and create. A template is like a form letter—a message
you can use many times.
3520_3560.ENv1_9355099.book Page 96 Wednesday, February 26, 2003 3:31 PM
[ 97 ]
Communicate with text messages
• WRITE AND SEND A TEXT MESSAGE
When writing text messages, use the predictive text method for fast text
entry. For details, see “Write with predictive text” on page 30.
1Press Menu 0-1-1 (Messages > Create message).
The message screen appears.
2Enter a message of up to 160 characters.
A counter in the upper right corner of
the screen shows the number of
characters remaining.
3When you have finished writing, press
Options, then select Send.
4Enter or retrieve the recipient’s phone
number, then press OK.
Sending message appears. When the message is successfully sent,
Message sent appears.
Tip: If you need to exit while writing the message, press End
at any time. Later, return to the write message screen to finish
writing the message. If you turn off the phone without saving
the message, the message will be lost.
Options when writing a text message
Send Sends the message.
Settings Allows you to choose options for the message:
Callback no., Read receipt, and Urgent.
Save Saves the message.
Clear text Clears the message screen.
Exit editor Takes you back to the Write message screen.
Insert contact Lets you insert a name from the phone book.
Counter
3520_3560.ENv1_9355099.book Page 97 Wednesday, February 26, 2003 3:31 PM
[ 98 ]
• RESEND A MESSAGE FROM OUTBOX
A message in the Outbox shows one of two icons:
The icon shows that you have sent the message to the text
message center.
• The icon shows that you have tried to send the message, but the
sending attempt was unsuccessful.
1Scroll to the message, then press Select.
2Press Options.
3Scroll to Send, and press Select.
4Enter or find the number to which you want to send the message, and
press Send.
• RECEIVE A TEXT MESSAGE
When you receive a text message, the phone plays a message alert
tone and the text message icon appears, along with one of the
following messages:
•Message received—You have an unread message or page. If you have
more than one message or page, the appropriate number is listed
before this message.
Insert number Lets you insert a number from the phone book.
Use template Lets you insert a template.
Insert picture Lets you attach a picture to a text message.
Insert word Lets you insert a word that is not stored in the
dictionary.
Insert symbol Lets you insert a symbol from the symbols list.
Predictive text Activates or deactivates predictive text.
3520_3560.ENv1_9355099.book Page 98 Wednesday, February 26, 2003 3:31 PM
[ 99 ]
Communicate with text messages
When you receive the above message along with another message call,
followed by a name or number, the message is a page. Only the names
of people who are stored in your phone book appear.
•New emergency message—An emergency message or page was sent
by someone using the service provider. Emergency messages are sent
only in situations where life or property are in immediate danger.
Emergency messages are listed first and override all other messages.
•Urgent—The message has a high priority. These messages are
indicated by an exclamation point (!).
• READ A TEXT MESSAGE
1Press Show.
If only one message has been received, then the message is displayed.
If more than one message has been received, then this action takes
you to the Inbox, where the new message is highlighted.
2Press Select to read the message.
3Press Options for a list of choices you have while reading the message
(see the list at the end of this section).
4Press Select when the option you want is highlighted.
In your inbox, text messages are shown in the order in which they
were received unless one is an emergency message. An emergency
message overrides any other message and appears first.
OPTIONS FOR A MESSAGE
When you press Options while reading a message, you have the
following choices.
Delete Deletes the current message.
Reply Provides a screen where you can write a reply.
Chat Allows you to start a chat session.
3520_3560.ENv1_9355099.book Page 99 Wednesday, February 26, 2003 3:31 PM
[ 100 ]
• SAVE A MESSAGE IN THE ARCHIVE FOLDER
When you send or receive a text message, you can save it in the archive
folder. Messages can be saved from the inbox and the outbox.
Save a message
1Highlight the message you wish to save and press Select.
2Press Options.
3Scroll to Save, then press Select.
The message Saved to archive appears.
• CUSTOMIZE MESSAGE SETTINGS
Select Menu 0-1-1-0 (Messages > Message settings)
Two options are available under Message settings:
•Sending profile—Select Sending profile to view and access the
features you can change in order to customize the default style of
the messages you send from your phone.
•Font size—Choose between small and large fonts to customize your
view of messages which you will read or edit.
Use number Calls the person who sent you the text message,
if their phone number is included in the message.
You can also press Talk while the message is open to
dial the number.
If more than one number is on the screen, the numbers
appear in a list. Scroll to the phone number you want
to call and press Talk.
Forward Forwards the message to another person. That person
must have the appropriate message service.
Edit Allows you to edit the message.
Save Saves the message in the archive folder.
Rename Allows you to rename the message.
3520_3560.ENv1_9355099.book Page 100 Wednesday, February 26, 2003 3:31 PM
[ 101 ]
Communicate with text messages
• WHEN YOUR PHONE’S MEMORY IS FULL
When your phone’s message memory is full, one or more messages of the
lowest priority are automatically deleted. Messages are not deleted from
your phone’s archive and templates folders.
• If memory is still full after deleting messages, your phone shows
No space: message waiting. The icon blinks.
• Clear the notification by pressing OK.
• DELETE MESSAGES
You can delete a message individually or delete the contents of an entire
folder at once. You also have the option of erasing all read messages from
all folders at the same time.
Delete a message
1While reading a message, press Options.
2Scroll to Delete, then press Select.
Your phone asks you to confirm that you want to delete the message.
3Press OK.
Delete messages from folders
1Press Menu 0-1-8 (Messages > Delete messages).
You will have the following options: All read, Inbox, Outbox,
and Archive.
2Scroll to the folder from which you want to empty all messages and
press Select.
3Enter your security code and press OK.
All messages in that folder will be deleted. If you choose All read,
every message you have read will be deleted simultaneously from the
inbox, outbox and archive folders.
4The message Messages deleted appears.
3520_3560.ENv1_9355099.book Page 101 Wednesday, February 26, 2003 3:31 PM
[ 102 ]
• REPLY TO A MESSAGE
1After reading a message, press Options.
2Scroll to Reply, press Select, and choose one of the following reply
options:
•As text message
•As e-mail
3Once you select the type of reply, scroll to a reply option, press Select.
4Edit your reply, then press Options.
5Scroll to Send, then press Select.
The phone shows the return number.
6Edit the number if needed, and then press OK.
• FORWARD A MESSAGE
1While reading a message in the Inbox, press Options.
2Scroll to Forward, press Select, and choose if your message should be
sent As text msg. or As e-mail.
3Press Options or edit the message and press Options.
4Scroll to Send, then press Select.
5Enter or retrieve the recipient’s phone number, then press OK.
Note: When sending messages using SMS, your phone may display
the words Message Sent. This is an indication that the message
has been sent by your phone to the message center number
programmed into your phone. This is not an indication that the
message has been received at the intended destination. For more
details about SMS services, check with your service provider.
• SEND AND RECEIVE E-MAIL MESSAGES
You can use your phone to send and receive e-mail messages. The e-mail
feature is not available from all service providers.
3520_3560.ENv1_9355099.book Page 102 Wednesday, February 26, 2003 3:31 PM
[ 103 ]
Communicate with text messages
Send an e-mail message
1Press Menu, select Messages, then select Create e-mail.
The e-mail address box opens.
2Enter the e-mail address, or press Find.
•If you press Find, enter the first few letters of the name you want
and press OK when you find the name. The address appears in the
recipient address box. Press OK.
• The phone lists all the names from your phone book. If you select
a name for which there is no e-mail address, your phone shows
the message, E-mail address not found.
• If you enter the e-mail address, press OK when you have finished.
The Subject box opens.
3Enter a subject and press OK.
4When the message screen appears, enter your message.
The maximum number of characters for message length varies; check
with your service provider for details.
You can turn on predictive text input if you wish. For information, see
“Write with predictive text” on page 30.
5When you have finished the message, press Options, then select Send.
A status message tells you the mail is being sent.
Note: If your phone asks for an e-mail gateway number, contact
your service provider.
• REPLY TO OR FORWARD AN E-MAIL MESSAGE
1When you get the message alert, press Show
OR
If the message is not on the screen, press Menu 0-1-4 (Messages >
Inbox). Select the message you received and press Select.
3520_3560.ENv1_9355099.book Page 103 Wednesday, February 26, 2003 3:31 PM
[ 104 ]
2Press Options, scroll to Reply or Forward, and press Select.
3Scroll to As e-mail and press Select.
4Choose a reply option and press Select.
The E-mail address box appears with the sender’s e-mail address.
5Press OK.
The Subject box appears.
6Follow steps 3–5 in “Send an e-mail message.”
• RECEIVE AN E-MAIL MESSAGE
To receive e-mail messages, you need the special e-mail address provided
by your wireless service provider. You can give this address to people who
need to reach you by e-mail. They can then send e-mail messages to you
from their computers or other e-mail devices.
• Messages sent to you by e-mail arrive as regular text messages.
You can use all the options described earlier to save, reply to, or
forward a message.
• See your service provider to get the e-mail address for your phone and
for more information on using e-mail on the service.
• USE TEMPLATES
You can view and edit the preset messages, or templates, that are available
for writing a message. Templates can be used when you write, reply to, or
edit a message.
Work with templates
1Press Menu 0-1-7 (Messages > Templates).
2Scroll to the template you want and press Select.
3Press Options to view the menu list:
Send Sends the template as a text message.
3520_3560.ENv1_9355099.book Page 104 Wednesday, February 26, 2003 3:31 PM
[ 105 ]
Communicate with text messages
Insert a template when writing a new message
1Press Menu 0-1-1 (Messages > Create message).
2Press Options, scroll to Use template, and press Select.
3Scroll to the template you want and press Select.
4Continue as you would when sending a new text message.
Note: You can also insert a template when replying to or editing
a message.
• PICTURE MESSAGES
You can send picture messages with your phone. There are several images
included in your phone and space for five additional pictures.
Note: This function can be used only if it is supported by your
network operator or service provider. Only phones that offer picture
message features can receive and display picture messages.
Send picture messages
1Press Menu 0-1-1 (Messages > Create message), select Options,
scroll to Insert picture and press Select.
2Scroll to the picture you want to send, then press View.
The picture appears.
3Select Insert to insert the picture into the text message.
OR
To choose a different picture, select Back, scroll to another picture,
then select View.
4Press Options, scroll to Send, and press Select.
Edit Allows you to edit the template before sending.
Rename Allows you to rename the template.
Use number See “Other picture message options” on page 107.
3520_3560.ENv1_9355099.book Page 105 Wednesday, February 26, 2003 3:31 PM
[ 106 ]
5Retrieve from your phone book or enter the phone number to which
you want to send the picture message.
Note: The phone number you choose must be able to receive
picture messages.
6Press OK. This icon appears to show there is a picture attached.
Send picture messages with text
1Press Menu 0-1-1 (Messages > Create message), write your text
message, then select Options.
2Scroll to Insert picture and press Select.
3Scroll to the picture you want to send, press View.
The picture appears.
4Select Insert and press Options.
OR
To choose a different picture, press Back, scroll to another picture,
then press View.
5Select Preview to see the message and picture, or scroll to Send and
press Select.
6Enter the phone number to which you want to send the picture
message and press OK.
Sending picture message appears.
Note: The phone number you choose must be able to receive
picture messages.
Receive picture messages
1When your phone displays Message received, press Show.
The message appears.
2If the picture has a text message with it, scroll up or down to see the
entire message.
3Press Options and scroll to Save to keep the picture message, or
select Back and Exit to delete it.
3520_3560.ENv1_9355099.book Page 106 Wednesday, February 26, 2003 3:31 PM
[ 107 ]
Communicate with text messages
Other picture message options
Delete—Deletes the picture you select.
Reply—Let’s you reply as a text message or e-mail.
Chat—Start a chat session with the person who sent the message.
Use number—Automatically lets you save any phone number included in
the text of the picture message.
Forward—Send the message to a friend
Edit—Edit the message if needed.
Save—Save the message to your archive.
Rename—Create a new name for the message.
• CHAT WITH OTHER PHONE USERS
You can have a direct conversation with another person using the chat
feature. Chat has distinct advantages over text messaging, such as faster
send and reply, as well as direct, uninterrupted communication with your
chat partner. To use chat you must subscribe to text messaging, which is
network dependent. Contact your service provider for more information.
Start a chat session
1Press Menu 0-1-3 (Messages > Chat).
2Enter the other party’s phone number or retrieve it from the phone
book and press OK.
3At My chat name:, enter a name for the chat session (up to five
characters) and press OK.
4Write your chat message, press Options, and then press Send.
The reply from the other party is shown above your original message.
5Press OK to clear the screen and reply to the message.
6To view the previous message or edit your chat name, press Options,
and select Chat history or Chat name.
3520_3560.ENv1_9355099.book Page 107 Wednesday, February 26, 2003 3:31 PM
[ 108 ]
Note: You can start a chat session when replying to a regular text
message as well. After reading the message, select Options, and
then select Chat.
Use predictive text for quick replies
When you are in a chat session, you can use the phone’s dictionary to help
speed up text entry.
1Press Menu 0-1-3 (Messages > Chat).
2From the message screen, press Options.
3Scroll to Predictive text, then press Select.
4Scroll to the language you want, then press Select.
T9 Prediction on appears on the screen.
View chat history
You can view messages sent and received during the active chat session.
1 From the message screen, press Options.
2Scroll to Chat history and press Select.
Change your chat name
1From the message screen, press Options.
2Scroll to Chat name, press Select, then enter a new nickname.
End your chat session
From the message screen select Options, then select Quit.
Warning: Once you exit your chat session, the messages are
deleted automatically. There is no way to save the chat history.
3520_3560.ENv1_9355099.book Page 108 Wednesday, February 26, 2003 3:31 PM
[ 109 ]
Special features
17 Special features
This section describes several special features, including Java applications,
transmission of business cards, downloading ringing tones from the
Internet, and setting the alarm clock.
• GALLERY (MENU 6)
Note: Your phone must be switched on to use this function. Do not
switch the phone on when wireless phone use is prohibited or
when it may cause interference or danger.
Open the gallery
At the start screen, press Menu 6 (Gallery). After a brief pause, the
submenus in the following table appear in the display.
Option Function
View folders Explore the folders in the gallery menu. See “View
folders” in the following section for more info.
Add folder Add a folder of your own.
Delete folder Delete a folder you have created.
Rename folder Rename a folder you have created.
aGallery downl.
a. The phone tries to connect to the Internet using your browser and
the currently active set of gallery downloads. If the connection fails, you
may need to activate another set or change the current settings. See “Set
up for browsing” on page 117 for more information.
Use the image and tone downloads in your phone;
see the following for more information.
3520_3560.ENv1_9355099.book Page 109 Wednesday, February 26, 2003 3:31 PM
[ 110 ]
View folders
1At the Start screen, press Menu 6 (Gallery), and then press Select.
2Scroll to View Folders and press Select. A list of folders appears in
the display.
3Scroll to a folder, such as Graphics or Tones and press Open.
4Scroll through the list of graphics or tones and press Options.
5Press Select to activate one of the following options or to enter its
submenu:
• APPLICATIONS (MENU 9)
With the Applications menu you can manage the Java applications installed
on your phone. Your phone includes some Java applications specially designed
for this phone. Various service providers offer other applications using
WAP services. Check with your service provider for more information.
1At the start screen, press Menu 9-1 (Applications > Select app.).
2Press Select.
One or more applications appear in the display.
3Scroll to an application press Options.
Option Function
Open Open the selected file.
Rename Rename the selected file.
Set as
wallpaper/Set
as ring tone
Set the graphic as wallpaper. In the Tones folder, this
option is Set as ringing tone; the tone is applied to
profile in use.
Details View details of the file, such as the name, time and date
the file was created.
Sort Sort the files according to date, type, name, or size.
3520_3560.ENv1_9355099.book Page 110 Wednesday, February 26, 2003 3:31 PM
[ 111 ]
Special features
4Press Open. If the selection is a single application it launches. Otherwise,
a list of applications in the selected application set appears.
• To launch a single application within the set, scroll to the desired
application, press Options, then press Open.
• APPLICATION OPTIONS
• DOWNLOAD APPLICATIONS
You can download new Java applications in different ways.
Use application downloads
1At the start screen, press Menu 9-2 (Applications > App. downloads).
2Scroll to the appropriate bookmark that contains the application you
wish to download, and press Select to connect to the WAP page. See
“Connect to the Internet” on page 116 for information on browsing
WAP pages.
OR
Scroll to More bookmarks and press Select to access the list of any
bookmarks saved in your Services menu.
Option Function
Open Starts the application
Delete Delete the application or application set from
your phone.
Web access Provides options for restricting network access
Ask first (ask for net access)
Allowed (allow net access)
Not allowed (refuses net access)
Update
version
Check if a new version of the application is available
for download
Details Shows additional information about the application
3520_3560.ENv1_9355099.book Page 111 Wednesday, February 26, 2003 3:31 PM
[ 112 ]
Note: This feature is network-dependent. Contact your wireless
provider for more information.
Use game downloads
1At the start screen, press Menu 8-2 (Games > Game downloads).
2Scroll to the appropriate bookmark that contains the application you
wish to download, and press Select to connect to the WAP page. See
“Connect to the Internet” on page 116 for information on browsing
WAP pages.
OR
Scroll to More bookmarks and press Select to access the list of any
bookmarks saved in your Services menu.
Note: This feature is network-dependent. Contact your wireless
provider for more information.
If the connection fails, enter the Services menu and activate another set
of service settings. See “Choose browser options” on page 118 for more
information on browser settings.
Memory
Press Menu 9-3 to view the amount of memory available. This memory is
shared between Games, Gallery, and Applications.
• BUSINESS CARDS
Your phone can send or receive electronic business cards. A business card
consists of a name, phone number, and text entry. You can save received
business cards in your phone book.
Send a business card
1Find the name in your phone book.
2Press Details.
3Press Options and scroll to Send bus. card.
4Press Select.
Via text msg. appears highlighted.
3520_3560.ENv1_9355099.book Page 112 Wednesday, February 26, 2003 3:31 PM
[ 113 ]
Special features
5Press Select.
Enter the phone number or recall it from the phone book
6Press OK.
A confirmation message appears.
View a received business card
When you receive a business card, the phone shows Business card received.
Note: If you press Exit at any time before you save the business
card, Discard business card? appears. Choose OK or Back.
1When your phone shows Business card received, press Show.
2Scroll through the available information.
Save a viewed business card
1While viewing the business card, press Options.
2Scroll to Save, then press OK.
Delete a viewed business card
• While viewing the business card, press Options.
• Scroll to Discard, then press OK.
• RINGING TONES
You can download up to 10 additional ringing tones to the Gallery menu.
Ringing tones can be ringing sounds or short tunes. For details about this
network service, contact your wireless service provider, who can also point
you to Web sites that offer these tones.
Note: If you press Exit at any time before you save the ringing
tone, Discard received ringing tone? appears. Choose OK or Back.
Receive a ringing tone
If you have this service and your phone receives a downloaded ringing
tone, your phone shows Ringing tone received.
1Press Options.
2Choose between Playback, Save tone, and Discard.
3520_3560.ENv1_9355099.book Page 113 Wednesday, February 26, 2003 3:31 PM
[ 114 ]
Save a received ringing tone
1To save a ringing tone, press Back.
2Scroll to Save tone, then press Select.
3Choose the ringing tone you want to replace—either an empty
personal placeholder, if any are remaining, or a tone you have
downloaded previously.
4Press OK.
The phone saves the new tone in the Tones folder under Gallery. For
instructions on changing the ringing tone on your phone, see “Set the
ringing tone” on page 67.
Discard received ringing tones
You can discard a ringing tone if you do not want to save it.
Press Exit.
OR
Press Options, scroll to Discard, then press Select.
• ALARM CLOCK
The alarm clock is based on the time settings in your phone’s clock. You can
set the alarm clock to ring at any time, even if your phone is turned off.
• The alarm clock sounds one quiet beep, then several quick, quiet
beeps. These beeps continue and increase in volume until answered.
• If you have selected the Silent or Beep once ringing tone, the alarm
clock quietly beeps once. The best profile to use with the alarm clock
is Normal or Outdoor, unless these profiles have been modified from
their original settings.
Note: If the alarm time is reached when the phone is switched off,
the phone switches on and starts sounding the alarm tone. If you
press Stop, the phone asks whether you want to activate the
phone for calls. Press No to switch off the phone or Yes to make
and receive calls.
3520_3560.ENv1_9355099.book Page 114 Wednesday, February 26, 2003 3:31 PM
[ 115 ]
Special features
Note: Do not press Yes when phone use is prohibited or when it
may cause interference or danger.
Set the alarm clock
1Press Menu 4-2-1 (Settings > Time settings > Alarm clock).
Set alarm time appears.
2Enter the time for the alarm and press OK.
Use the hh:mm format (03:40, for example). The alarm clock replaces
any existing numbers with the new time.
3Select either am or pm.
The am and pm options appear only if you have chosen the am/pm
format for the clock.
4Press OK.
Alarm on appears, and the alarm clock icon appears on the
start screen.
Turn off the alarm clock
When the alarm clock sounds:
•Press
Stop to turn it off.
•Press
Snooze to set the alarm to go off again in 10 minutes. Snoozing
appears on the screen. If you wish to cancel the snooze, press Stop.
If you let the alarm ring for 1 minute or more without pressing a key, it
stops sounding, waits 10 minutes, and then sounds again. This continues
until you press Stop.
Deactivate the alarm clock
1Press Menu 4-2 (Settings > Time settings).
Alarm clock appears on the screen with the current alarm time.
2Press Select, scroll to Off, and press OK.
3520_3560.ENv1_9355099.book Page 115 Wednesday, February 26, 2003 3:31 PM
[ 116 ]
18 Connect to the Internet
Your phone has a built-in browser you may use
to connect to selected services on the Internet.
You may view weather reports, check news or
flight times, view financial information, and
much more.
You may also save the address of an Internet
site as a bookmark, much the same way you
bookmark a Web page on your personal computer.
Note: To use the browser, you may need to subscribe to additional
services. Also, your service provider may need to configure your phone
for browsing after you have subscribed. This is a network dependent
feature. Contact your service provider for more information.
Note: Your phone must be on to use this function. Do not switch
on the phone when wireless phone use is prohibited or when it
may cause interference or danger.
Service provider’s role
Because wireless Internet content is designed to be viewed from your phone,
your wireless service provider now becomes your wireless Internet service
provider as well.
It is likely that your service provider has created a home page and set up
your browser to go to this page when you connect to the Internet. Once
at your service provider’s home page, you will find links to a number of
other sites that offer wireless access.
Note: The information or services you have accessed are stored in
the cache of your phone. A cache is a buffer memory, which is used
to store data temporarily. If you have tried to access or have accessed
confidential information requiring a password (for example, your
bank account), empty the cache of your phone after each use. To
empty the cache, select Services, then select Clear the cache.
3520_3560.ENv1_9355099.book Page 116 Wednesday, February 26, 2003 3:31 PM
[ 117 ]
Connect to the Internet
Note: The security icon does not indicate that the data transmission
between the gateway and the content server (or place where the
requested resource is stored) is secure. The service provider secures
the data transmission between the gateway and the content server.
• SET UP FOR BROWSING
You should not need to do anything to set up your phone for browsing.
Your service provider usually modifies the appropriate settings when you
subscribe to the feature. Contact your service provider if you have problems
using the browser.
• SIGN ON TO THE INTERNET
Use the Services menu to connect to the Internet, if you have a wireless
internet service provider.
1At the start screen, press Menu 10 (Services).
2Choose Home, then press Select.
Your phone asks if you accept charges and then connects to the
Internet and to your service provider’s home page.
•Connecting appears on the screen until the connection is complete.
•If
Check service settings appears, the phone may not be set up
for browsing. Contact your service provider to make sure that
your phone is configured properly.
• USE BROWSER OPTIONS (SERVICES MENU)
The services menu gives you the options shown in the following list.
Some service providers may have customized the options on the services
menu. Contact your service provider for more information if any of the
options shown here are not available.
3520_3560.ENv1_9355099.book Page 117 Wednesday, February 26, 2003 3:31 PM
[ 118 ]
• SIGN OFF THE INTERNET
Press End at any time or select Exit.
• EDIT A DATA ENTRY FIELD
When you need to enter information, follow these steps:
1Scroll to highlight the data entry field, press Options, then select Edit.
2Use the phone’s keypad to enter the text in the data entry field
(for example, Miami), press Options, then select OK.
The text you entered now appears between the brackets in the field.
3Scroll to the link you want (for example, Get forecast?), press
Options, and select Open link.
Choose browser options
While you are connected to the Internet, the phone’s browser provides
some of the options described in the following list.
Tip: Developers of wireless Internet sites may add options to the
browser menu that are specific to their Web sites. These options
are often links to other areas within the site. As in any other menu,
scroll to the link you want and press Select.
Home Starts the browser and takes you to your service
provider’s home page.
Bookmarks Shows a list of all saved bookmarks
Settings Provides options for changing connection settings,
appearance settings, and security certificate.
Go to address Accepts an address you enter.
Clear the cache Empties the browser’s temporary memory and frees
up space. It’s advisable to empty your cache at the
end of each session.
3520_3560.ENv1_9355099.book Page 118 Wednesday, February 26, 2003 3:31 PM
[ 119 ]
Connect to the Internet
• BOOKMARKS
You can save addresses for your favorite sites as bookmarks. A bookmark
helps you find a site again, just as a slip of paper in a book helps you find
a page.
• If a wireless Internet site has a title, it will appear in the bookmark list
(for example, Yahoo! News, ebay on WAP, Mapquest).
• If the site has no title, the site’s address will appear in the list of
bookmarks (for example, http://www.yahoo.com/news.wml).
SAVE AN ADDRESS AS A BOOKMARK
1Navigate to the site you want to bookmark and press Options.
2Scroll to Add Bookmark and press Select.
Open link Activates the link you selected.
Back The previous screen appears.
Home Takes you back to the service provider’s home page.
Bookmarks Shows a list of all saved bookmarks.
Add bookmark Adds a web site address for quick reference.
Edit or Select Allows you to edit the currently selected browser
element (for example, a checklist or text entry
field), or selects the active (highlighted) hyperlink.
Go to address Accepts an address you enter.
Use Number Captures a phone number shown on the screen to
add to the phone book or place a call.
Clear the cache Empties the browser’s temporary memory.
Exit Exits the current session and returns to the
start screen.
3520_3560.ENv1_9355099.book Page 119 Wednesday, February 26, 2003 3:31 PM
[ 120 ]
ENTER A BOOKMARK MANUALLY
1At the Services menu, press Select.
2Scroll to Bookmarks and press Select.
3Press Options.
4Highlight New bookmark and press Select.
5Enter the site’s address (for example, my.yahoo.com) and press OK.
You do not need to enter the http:// characters. They are added
automatically.
6Enter a name for the new bookmark and press OK.
Bookmark added confirms your choice.
RETURN TO A BOOKMARKED SITE
1At the services menu, scroll to Bookmarks and press Select.
2Scroll to the bookmark you want and press Options.
3Scroll to Go to and press Select.
If you are not currently browsing, the phone will connect to the Internet.
Note: Only install software from sources that offer adequate
protection against viruses and other harmful software.
3520_3560.ENv1_9355099.book Page 120 Wednesday, February 26, 2003 3:31 PM
[ 121 ]
Games
19 Games
Not only can you use your phone for communication, but also for some
serious fun. You can choose from any of the five games listed below.
AIR GLIDE
BOWLING
BACKGAMMON
SKY DIVER
RACKET
Start a new game
1Scroll to the Games menu, and press Select.
2Highlight Select game, and press Select.
3Scroll to the desired game, and press Options.
4Select Open, and press Select.
Use the option Instructions to learn how to play the game. With the
option Level you can choose the difficulty level of the game.
Game settings
Go to game settings by pressing Menu 8-4 (Games > Settings). Here you
can customize a game by activating or deactivating game sounds, game
lights and shakes.
Game downloads
The Nokia 3520/3560 phone has the capability to download Java games
from the Internet. This is a network dependent feature. Please check with
your service provider for details.
Please visit Nokia games services on the Internet for more hints and tips:
http://www.nokia.com/us
3520_3560.ENv1_9355099.book Page 121 Wednesday, February 26, 2003 3:31 PM
[ 122 ]
Note: Your phone must be on to use this function. Do not switch
on the phone when wireless phone use is prohibited or when it
may cause interference or danger.
Memory
Press Menu 8-3 to view the amount of memory available. This memory is
shared between Games, Gallery, and Applications.
3520_3560.ENv1_9355099.book Page 122 Wednesday, February 26, 2003 3:31 PM
[ 123 ]
FAQ (frequently asked questions)
20 FAQ (frequently asked
questions)
This section lists and answers the questions phone users most frequently ask.
Some of the answers tell you to use menu shortcuts. For a complete listing
of these shortcuts, refer to “Shortcuts” on page 23.
Q. What is my security code?
A. The default security code is 12345. However, Nokia recommends that
you change this code immediately. Certain features can be used only
after the correct security code has been successfully entered.
Q. How do I lock the keypad?
A. You can lock the keypad by pressing Menu, then the Star key. The term
Keyguard is also used in connection with this feature.
Q. How do I unlock the keypad?
A. Press Unlock, then the Star key. The term Keyguard is also used in
connection with this feature.
Q. How do I make the ringing louder?
A. Press Menu 3-1-2-3 (Profiles > Normal > Customize > Ringing
volume), and then choose a volume level.
Q. How do I change the ringing tone?
A. Press Menu 3 (Profiles) and scroll through the list of profiles until
you find the one for which you want to set the ringing tone. Then
press Select.
• Highlight Customize and press Select.
• Scroll to Ringing tone, then press Select.
• Scroll through the options.
• After you hear the tone you want to use, press Select.
3520_3560.ENv1_9355099.book Page 123 Wednesday, February 26, 2003 3:31 PM
[ 124 ]
Q. How do I store my voice mailbox number?
A. Press Menu 0-1-9-2 (Messages > Voice messages > Voice mailbox
number). Enter your voice mailbox phone number, and press OK.
The screen tells you that the number is saved.
This voice mailbox number is valid unless your phone number changes.
If your phone number changes, you will have to save a new voice
mailbox number.
Q. How do I call my voice mailbox number (retrieve voice messages)?
A. When your phone alerts you to new voice messages, press Listen and
follow the instructions on the phone. If you want to listen to your
messages later, press Exit.
To listen to your voice messages at a later time, perform one of the
following actions:
• Press and hold 1.
•Press
Menu 0-1-9-1 (Messages > Voice messages > Listen to
voice messages).
• Follow the voice prompts to review your messages.
Q. How do I find my phone’s model number?
A. Turn your phone off, then remove the battery from the phone.
The phone’s model number is printed on the sticker beneath the
battery, after the word Model.
Q. How do I redial the last-dialed number?
A. Press End twice, quickly.
Q. How do I assign a key to 1-touch dialing?
A. Press Contacts and scroll to 1-touch dialing.
Press Select.
Use Scroll up or Scroll down to scroll to the first number that
includes the message (empty) and press Assign.
3520_3560.ENv1_9355099.book Page 124 Wednesday, February 26, 2003 3:31 PM
[ 125 ]
FAQ (frequently asked questions)
Enter or retrieve the name/number you want to assign to this key and
press Select.
Repeat these steps as many times as necessary.
Q. How do I find out the amount of memory I have used in my phone?
A. Press Contacts and scroll to Settings.
Press Select.
Scroll to Memory status and press Select again. Your memory
status appears.
Q. How do I find my phone’s electronic serial number (ESN)?
A. Turn your phone off, remove the phone’s back cover. See “Install the
battery” on page 10, for more information. Your phone’s ESN appears
on the sticker beneath the battery, after the letters ESN.
Q. How can I change the contrast of my phone’s display?
A. See “Note: The next two topics require that you use menus. You may
wish to review the next two chapters to learn more about menus and
then return here to adjust screen contrast and equalizer.” on page 15.
Q. How do I clear my call timers?
A. WARNING: The clearing of call timers cannot be undone.
Press Menu 2-5-5 (Call log > Call timers > Clear timers). When the
security code field appears, enter your security code and press OK.
3520_3560.ENv1_9355099.book Page 125 Wednesday, February 26, 2003 3:31 PM
[ 126 ]
21 Glossary
Business card A business card is the same as an entry in the phone
book. It may contain a name, phone number, and text
entry. It can also be sent to other devices.
Call forwarding A network services feature you use to forward
incoming calls to another number.
Call lists A list used to track numbers for incoming, outgoing,
or missed calls.
Call log A log that registers information about calls you make
and receive.
Call timers Timers used to track the amount of time you spend
on calls.
Call waiting A network services feature that enables your phone
to beep while you are in the middle of a call. The beep
lets you know that someone else is calling you.
Electronic serial
number
The identification number that is assigned to
the phone.
In-call options Features available for use while you are in a call.
Keyguard Locks the keypad to prevent accidental keypresses.
Keypad tones The tone you hear when you press a key.
Menu A list of choices you can make to change settings on
your phone or use various phone features.
Number type
locations
A location for a specific type of number, such as a
Home or Work number.
3520_3560.ENv1_9355099.book Page 126 Wednesday, February 26, 2003 3:31 PM
[ 127 ]
Glossary
Predictive text A method of entering information in your phone that
uses a dictionary to predict, or guess, what you are
writing.
Primary number The number your phone dials when you select a name
from the phone book that has more than one number
assigned to it.
Profile A group of settings you can use to customize the way
your phone works.
Quick save A fast method for saving a number.
Ringing tone The sound your phone makes when you receive a call.
Ringing tones can be ringing sounds or short tunes.
Scroll bar A bar that appears on the right side of the screen
when you scroll through the main menus.
SMS The quick way to say short message service.
Start screen The “home base” for your phone.
T9 The technical name for predictive text.
Template A template is like a form letter-something you can
use many times.
Voice mail A network services feature that enables people who call
and miss you to leave a voice message on your phone.
Warning tones Sounds your phone makes during error conditions,
during confirmations, when the battery is low, and
when you need to recharge the battery.
3520_3560.ENv1_9355099.book Page 127 Wednesday, February 26, 2003 3:31 PM
[ 128 ]
22 Reference information
• BATTERY STATEMENTS
Charging and Discharging
Your phone is powered by a rechargeable battery.
Note that a new battery's full performance may be achieved only after
two or three complete charge and discharge cycles!
The battery can be charged and discharged hundreds of times but it will
eventually wear out. When the operating time (talk time and standby
time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge your
battery only with the chargers approved by the manufacturer. Unplug the
charger when not in use. Do not leave the battery connected to a charger
for longer than a week, since overcharging may shorten its lifetime. If left
unused, a fully charged battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge;
allow it to cool down or warm up first.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged or worn out.
Do not short-circuit the battery. Accidental short-circuiting can occur
when a metallic object (coin, clip, or pen) causes direct connection of the
+ and - terminals of the battery (metal strips on the battery), for example,
when you carry a spare battery in your pocket or purse. Short-circuiting
the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer
or winter conditions, will reduce the capacity and lifetime of the battery.
Always try to keep the battery between 59°F and 77°F (15°C and 25°C).
A phone with a hot or cold battery may temporarily not work, even when
the battery is fully charged. Batteries' performance is particularly limited
in temperatures well below freezing.
3520_3560.ENv1_9355099.book Page 128 Wednesday, February 26, 2003 3:31 PM
[ 129 ]
Reference information
Do not dispose of batteries in a fire!
Dispose of batteries according to applicable local regulations (for example,
recycling). Do not dispose of as household waste.
• USE PROPER CARE AND MAINTENANCE
Your phone is a product of superior design and craftsmanship and should
be treated with care. The suggestions below will help you to fulfill any
warranty obligations and to enjoy this product for many years:
• Keep the phone and all its parts and accessories out of the reach of
small children.
• Keep the phone dry. Precipitation, humidity and all types of liquids or
moisture can contain minerals that will corrode electronic circuits.
• Do not use or store the phone in dusty, dirty areas. Its moving parts
can be damaged.
• Do not store the phone in hot areas. High temperatures can shorten
the life of electronic devices, damage batteries, and warp or melt
certain plastics.
• Do not store the phone in cold areas. When it warms up (to its normal
temperature), moisture can form inside which may damage electronic
circuit boards.
• Do not attempt to open the phone. Nonexempt handling may damage it.
• Do not drop, knock, or shake the phone. Rough handling can break
internal circuit boards.
• Do not use harsh chemicals, cleaning solvents, or strong detergents
to clean the phone.
• Do not paint the phone. Paint can clog the moving parts and prevent
proper operation.
• Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage
the phone and may violate regulations governing radio devices.
3520_3560.ENv1_9355099.book Page 129 Wednesday, February 26, 2003 3:31 PM
[ 130 ]
All of the above suggestions apply equally to your phone, battery, charger
or any enhancement. If any of them are not working properly, take them
to your nearest qualified service facility. The personnel there will assist
you, and if necessary, arrange for service.
• UNDERSTAND IMPORTANT SAFETY INFORMATION
Traffic Safety
Do not use a handheld telephone while driving a vehicle. Always secure
the phone in its holder; do not place the phone on the passenger seat or
where it can break loose in a collision or sudden stop.
Remember road safety always comes first!
Operating environment
Remember to follow any special regulations in force in any area and
always switch off your phone whenever it is forbidden to use it, or
when it may cause interference or danger.
Use the phone only in its normal operating positions.
Electronic devices
Most modern electronic equipment is shielded from radio frequency
(RF) signals. However, certain electronic equipment may not be shielded
against the RF signals from your wireless phone.
PACEMAKERS
Pacemaker manufacturers recommend that a minimum separation of 6 -
8 inches (15 - 20 cm) be maintained between a handheld wireless phone
and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with the independent research by
and recommendations of Wireless Technology Research. Persons with
pacemakers:
• Should always keep the phone more than 6 - 8 inches (15 - 20 cm)
from their pacemaker when the phone is switched on
• Should not carry the phone in a breast pocket
3520_3560.ENv1_9355099.book Page 130 Wednesday, February 26, 2003 3:31 PM
[ 131 ]
Reference information
• Should use the ear opposite the pacemaker to minimize the potential
for interference.
• If you have any reason to suspect that interference is taking place,
switch off your phone immediately.
HEARING AIDS
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your service provider.
Other medical devices
Operation of any radio transmitting equipment, including cellular phones,
may interfere with the functionality of inadequately protected medical
devices. Consult a physician or the manufacturer of the medical device to
determine if they are adequately shielded from external RF energy or if you
have any questions. Switch off your phone in health care facilities when
any regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive to
external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles (for example, electronic fuel injection systems,
electronic untested/antilock braking systems, electronic speed control
systems, air bag systems). Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any
equipment that has been added to your vehicle.
Posted facilities
Switch your phone off in any facility where posted notices so require.
Potentially explosive atmospheres
Switch off your phone when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death.
3520_3560.ENv1_9355099.book Page 131 Wednesday, February 26, 2003 3:31 PM
[ 132 ]
Users are advised to switch off the phone when at a refueling point
(service station). Users are reminded of the need to observe restrictions on
the use of radio equipment in fuel depots (fuel storage and distribution
areas), chemical plants, or where blasting operations are in progress.
Areas with a potentially explosive atmosphere are often but not always
clearly marked. They include below deck on boats; chemical transfer or
storage facilities; vehicles using liquefied petroleum gas (such as propane
or butane); areas where the air contains chemicals or particles, such as
grain, dust, or metal powders; and any other area where you would
normally be advised to turn off your vehicle engine.
Vehicles
Only qualified personnel should service the phone or install the phone in
a vehicle. Faulty installation or service may be dangerous and may
invalidate any warranty which may apply to the unit.
Check regularly that all wireless phone equipment in your vehicle is
mounted and operating properly.
Do not store or carry flammable liquids, gases, or explosive materials in
the same compartment as the phone, its parts, or accessories.
For vehicles equipped with an air bag, remember that an air bag inflates
with great force. Do not place objects, including both installed or portable
wireless equipment in the area over the air bag or in the air bag deployment
area. If in-vehicle wireless equipment is improperly installed and the air
bag inflates, serious injury could result.
FCC regulations prohibit using your phone while in the air. Switch off your
phone before boarding an aircraft. The use of wireless telephones in an
aircraft may be dangerous to the operation of the aircraft, disrupt the
wireless telephone network, and may be illegal. Failure to observe these
instructions may lead to suspension or denial of telephone services to the
offender, legal action, or both.
3520_3560.ENv1_9355099.book Page 132 Wednesday, February 26, 2003 3:31 PM
[ 133 ]
Reference information
• EMERGENCY CALLS
Important: This phone, like any wireless phone, operates using
radio signals, wireless, and landline networks as well as user-
programmed functions. Because of this, connections in all conditions
cannot be guaranteed. Therefore you should never rely solely upon
any wireless phone for essential communications (for example,
medical emergencies).
Emergency calls may not be possible on all wireless phone networks or
when certain network services and/or phone features are in use. Check
with local service providers.
To make an emergency call:
1If the phone is not on, switch it on. Check for adequate signal strength.
2Press End as many times as needed (for example, to exit a call, to exit
a menu, etc.) to clear the display and ready the phone for calls.
3Key in the emergency number for your present location (for example,
911 or other official emergency number). Emergency numbers vary
by location.
4Press the Talk key.
If certain features are in use, you may first need to turn those features off
before you can make an emergency call. Consult this user guide and your
local cellular service provider.
When making an emergency call, remember to give all the necessary
information as accurately as possible. Remember that your wireless phone
may be the only means of communication at the scene of an accident -
do not end the call until given permission to do so
3520_3560.ENv1_9355099.book Page 133 Wednesday, February 26, 2003 3:31 PM
[ 134 ]
• CERTIFICATION INFORMATION (SAR)
THIS MODEL PHONE MEETS THE GOVERNMENT'S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications Commission of
the U.S. Government. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC is 1.6W/kg.* Tests for SAR are conducted using
standard operating positions accepted by the FCC with the phone
transmitting at its highest certified power level in all tested frequency
bands. Although the SAR is determined at the highest certified power
level, the actual SAR level of the phone while operating can be well below
the maximum value. This is because the phone is designed to operate at
multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station antenna,
the lower the power output.
Before a phone model is available for sale to the public, it must be tested
and certified to the FCC that it does not exceed the limit established by
the government-adopted requirement for safe exposure. The tests are
performed in positions and locations (for example, at the ear and worn on
the body) as required by the FCC for each model. The highest SAR value
for this model phone as reported to the FCC when tested for use at the
ear is 1.24 W/kg (3560) and 1.18 W/kg (3520), and when worn on the
body, as described in this user guide, is 0.75 W/kg (3560) and 0.59W/kg
(3520). (Body-worn measurements differ among phone models, depending
upon available enhancements and FCC requirements).
3520_3560.ENv1_9355099.book Page 134 Wednesday, February 26, 2003 3:31 PM
[ 135 ]
Reference information
While there may be differences between the SAR levels of various phones
and at various positions, they all meet the government requirement.
The FCC has granted an Equipment Authorization for this model phone
with all reported SAR levels evaluated as in compliance with the FCC
RF exposure guidelines. SAR information on this model phone is on file
with the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on FCC ID GMLRH-14/
GMLRH-21.
For body worn operation, this phone has been tested and meets the FCC
RF exposure guidelines for use with an accessory that contains no metal
and that positions the handset a minimum of 7/8 inch (2.2 cm) from the
body. Use of other enhancements may not ensure compliance with FCC RF
exposure guidelines. If you do not use a body-worn accessory and are not
holding the phone at the ear, position the handset a minimum of 7/8 inch
(2.2 cm) from your body when the phone is switched on.
*In the United States and Canada, the SAR limit for mobile phones used
by the public is 1.6 watts/kilogram (W/kg) averaged over one gram of
tissue. The standard incorporates a substantial margin of safety to give
additional protection for the public and to account for any variations in
measurements. SAR values may vary depending on national reporting
requirements and the network band. For SAR information in other regions
please look under product information at www.nokia.com/us.
3520_3560.ENv1_9355099.book Page 135 Wednesday, February 26, 2003 3:31 PM
[ 136 ]
• USE ENHANCEMENTS SAFELY
A few practical rules for enhancement operation:
• Keep all accessories out of the reach of small children.
• When you disconnect the power cord of any enhancement, grasp and
pull the plug, not the cord.
• Check regularly that any vehicle-installed accessories are mounted
and are operating properly.
• Installation of any complex car accessories must be made by qualified
personnel only.
• Use only batteries, chargers, and accessories that have been approved
by the phone manufacturer. The use of any other types could invalidate
any approval or warranty applying to the phone and could be dangerous.
• ENHANCEMENTS
If you want to enhance your phone’s functionality, a range of enhancements
is available for you. You can select any of these items to help accommodate
your specific communication needs. For availability of these and other
enhancements, contact your service provider.
A few practical rules for accessory operation:
• Keep all enhancements out of the reach of small children.
• When you disconnect the power cord of any accessory, grasp and pull
the plug, not the cord.
• Check regularly that any vehicle-installed enhancements are
mounted and are operating properly.
• Installation of any complex car enhancements must be made by
qualified personnel only.
• Use only batteries, chargers, and enhancements that have been approved
by the phone manufacturer. The use of any other types could invalidate
any approval or warranty applying to the phone and could be dangerous.
3520_3560.ENv1_9355099.book Page 136 Wednesday, February 26, 2003 3:31 PM
[ 137 ]
Reference information
Xpress-on™ covers
Your phone’s Xpress-on covers are available in several fashion colors.
Extra covers may be purchased from your authorized Nokia dealer.
• Always store the phone with the covers attached.
• Before changing the covers, always switch off the phone and
disconnect the phone from the charger or any other device.
Remove the back cover
1Remove the back cover by
gripping the bottom with one
thumb and pressing upward
with the other thumb.
2Slide the cover toward the top
of the phone and remove it.
Remove the front cover
1Hold the phone as shown
here.
2Gently pull the cover until it
pops off the phone.
Remove the
keypad
1Lift the keypad
from the back of
the old cover.
2Place the keypad
into the back of
the new cover.
3520_3560.ENv1_9355099.book Page 137 Wednesday, February 26, 2003 3:31 PM
[ 138 ]
Replace the front cover
1Align the top of the phone
with the top of the front
cover.
2Push the phone toward
the cover until it locks
into place.
Replace the back cover
1Insert the two catches
of the back cover in the
corresponding slots in
the phone.
2Slide the cover toward the
bottom of the phone until
it locks into place.
• BATTERY
This section provides information about the phone’s battery. Be aware
that the information in this section is subject to change.
Note: Dispose of batteries according to local regulations (for
example, recycling). Do not dispose of as household waste.
1
2
3520_3560.ENv1_9355099.book Page 138 Wednesday, February 26, 2003 3:31 PM
[ 139 ]
Reference information
The tables shown in this section provide information about battery options
that are available for your phone, charging times (with the ACP-7 and
ACP-12 chargers), talk times, and standby times. Consult your service
provider for more information.
Note: The charging times listed in the next section are approximate.
Charging times
The following table shows battery charging times for the specified charger.
Standby and talk times
The times shown in the following table are estimates only and represent
a range for either standby or talk times (not a combination of both).
Warning: Battery talk and standby times are estimates only and
depend on signal strength, network conditions, features used,
battery age and condition (including the effect of charging habits),
temperatures to which battery is exposed, use in digital mode, and
many other factors. Please note that the amount of time a phone
is used for calls will affect its standby time. Likewise, the amount
of time that the phone is turned on and in standby mode will
affect its talk time.
Note: Dispose of batteries according to local regulations (for
example, recycling). Do not dispose of as household waste.
Refer to the following table for more information on talk-time and
standby times in both digital and analog networks.
Battery Option ACP-7 Charger ACP-12 Charger
BLC-2 Li-Ion 1000 mAh 3 h, 30 min 1 h, 30 min
Battery
option
Digital talk
time
Analog
talk-time
Standby time
Digital Analog
BLC–2 Li–Ion
1000 mAh
up to 6.5
hours
up to 2.5
hours
up to 9.5
days
up to 42
hours
3520_3560.ENv1_9355099.book Page 139 Wednesday, February 26, 2003 3:31 PM
[ 140 ]
• CHARGERS AND OTHER ENHANCEMENTS
This section provides information about the phone’s chargers and
enhancements. Be aware that the information in this section is
subject to change as the chargers and enhancements change.
The chargers and enhancements that are described in this section are
available for your phone. Contact your dealer for details.
When a charger is not in use
• Disconnect it from the power source.
• Do not leave the battery connected to a charger for longer than a
week, since overcharging the battery could shorten its lifespan. If left
unused, a fully charged battery will discharge itself over time.
Standard Travel Charger (ACP-7)
This is a lightweight (187g) and durable ac charger.
To use the Standard Travel Charger, plug it into a wall
outlet and connect the lead from the charger to the
base of your phone.
Rapid Travel Charger (ACP-8)
This is a lightweight and durable ac charger. Calls can
be made during charging, even with a fully discharged
battery.
To use the Rapid Travel Charger (ACP-8), plug it into a
standard 120– or 220–Vac wall outlet, and connect the
lead from the charger to the base of your phone.
The charger can also be used together with the optional
desktop charging stand. Approximate charging times for discharged
batteries are shown in “Charging times” on page 139.
3520_3560.ENv1_9355099.book Page 140 Wednesday, February 26, 2003 3:31 PM
[ 141 ]
Reference information
Travel Charger (ACP-12)
This charger is especially suitable for active
travelers because it works with multiple voltages.
Plug it into a standard 120–Vac wall outlet, and
connect the lead from the charger to the base of
your phone.
Spare Battery Charger (DDC-1)
This charger provides the possibility to charge
a spare battery and thus have a full power
source available whenever needed.
Compatible with BLC-1 and BLC-2.
Can be used with the Standard Travel Charger
(ACP-7) and the Travel Charger (ACP-8).
Mobile Charger (LCH-9, LCH-12)
You can charge your phone’s battery from
your vehicle battery by using the Mobile
Charger.
Calls are possible during charging. A green
light indicates that the charger is ready for
charging (when not charging) or finished
charging (if it has been charging).
The input voltage range is 11–32 Vdc, negative grounding. Avoid prolonged
charging with the Mobile Charger when the car engine is not running; this
could cause your car battery to drain. Note also, that in some cars, the
cigarette lighter plug is not provided with electricity if the ignition is not
switched on.
3520_3560.ENv1_9355099.book Page 141 Wednesday, February 26, 2003 3:31 PM
[ 142 ]
Desktop Charging Stand (DCV-10)
Used together with the Standard Travel
Charger (ACP-7) and the Rapid Travel Charger
(ACP-8), the Desktop Charging Stand is an
economical choice when you need your phone
close at hand, always ready for calls.
This charging stand allows you to charge your
phone’s battery in an upright, obtainable position on your desk.
• Charging is indicated by the scrolling battery bars that are located on
the right side of your phone’s start screen.
• When the scrolling stops, the battery is approximately 80% charged.
The battery is fully charged a couple of hours after this time.
Express car kit (CARK-125)
This compact charger provides full
handsfree use by simply plugging into a
vehicle’s cigarette lighter. The mobile
holder holds the phone securely.
Complete car kit
(CARK-134)
Full car kit providing charging,
handsfree functionality and external
antenna connectivity.
3520_3560.ENv1_9355099.book Page 142 Wednesday, February 26, 2003 3:31 PM
[ 143 ]
Reference information
Headset (HDE-2)
The headset provides hands-free operation. It
connects directly to the phone requiring no
additional adapter and you can end a call by
pressing the button located on the connecting
cord, by the microphone.
Headset (HDC-5)
Small and lightweight, the headset kit allows easy and
convenient handsfree operation. The headset has a foam
earpiece cover for a comfortable fit and has a clip to
hold it firmly in place. This headset’s 4-wire 2.5 mm
jack fits directly into the bottom of the phone. A remote
control button located in the microphone makes the
headset convenient to use while answering or receiving
calls. You can use the headset with your phone’s voice
tag feature.
Headset (HDC-10)
This headset features a retractable mechanism
for cable management, a microphone and
speaker integrated into the earpiece, a Talk/End
button for call handling, and a hook for easy
carrying.
3520_3560.ENv1_9355099.book Page 143 Wednesday, February 26, 2003 3:31 PM
[ 144 ]
Headset (HDB-5)
Small and lightweight, this headset’s beautiful
and distinctive Nokia design also provides
funcitonality with a remote control Talk/End
button.
Loopset (LPS-3)
With the Nokia Loopset, people who use a T-coil
equipped hearing aid have the freedom to talk on
a digital mobile phone. The loopset goes around
your neck - so it can be worn comfortably and
discreetly.
Carrying cases
Stylish carrying cases complimenting your Nokia mobile phone’s design
are available from your local dealers
3520_3560.ENv1_9355099.book Page 144 Wednesday, February 26, 2003 3:31 PM
[ 145 ]
Reference information
• TROUBLESHOOTING
This section lists some of the most commonly encountered problems and
provides possible solutions.
Problem Possible cause Possible solution
My phone is not
charging.
The charger and the
phone are not properly
connected.
Securely connect the
charger to the phone.
The charger is not
properly plugged in.
Ensure that the charger
is plugged in correctly.
My phone is not
making/receiving
calls.
The battery is not
charged.
Charge the battery.
The signal strength is
poor.
If you are indoors,
move toward a
window.
I can not listen to
my voice messages.
You do not have voice
mail service.
Call your wireless
service provider.
You have not set up
your voice mailbox
with your service
provider.
Call your wireless
service provider.
You have not saved
your voice mail number
in your phone.
Refer to “Set up your
voice mailbox” on
page 63.
You have forgotten
your password or are
entering it incorrectly.
Call your wireless
service provider.
The voice mail number
you have saved is
incorrect.
Call your wireless
service provider.
3520_3560.ENv1_9355099.book Page 145 Wednesday, February 26, 2003 3:31 PM
[ 146 ]
• TECHNICAL INFORMATION
Weight 107 g (3.75 oz) with BLC-2 1000 mAh
Li-Ion Battery
Size hXwXd:118 X 50 X 23 mm
Frequency range Lowband 824.04–848.97 MHz (TX)
869.04–893.97 MHz (RX)
Highband 1850.04–1909.92 MHz (TX)
1930.08–1989.96 MHz (RX)
Transmitter output
power
Up to 600 mW
Battery voltage
(Nominal)
3 V
Operating temperature -4°F to +104°F (-20°C to +40°C)
Number of channels 832 lowband
1997 highband
Phone numbers 5 per entry
Memory locations Up to 250 contacts, with multiple phone
numbers and text entries per contact.
3520_3560.ENv1_9355099.book Page 146 Wednesday, February 26, 2003 3:31 PM
[ 147 ]
Nokia One-Year Limited Warranty
23 Nokia One-Year Limited
Warranty
Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free
from defects in material and workmanship that result in Product failure
during normal usage, according to the following terms and conditions:
1The limited warranty for the Product extends for ONE (1) year beginning
on the date of the purchase of the Product. This one year period is
extended by each whole day that the Product is out of your possession
for repair under this warranty.
2The limited warranty extends only to the original purchaser (“Consumer”)
of the Product and is not assignable or transferable to any subsequent
purchaser/end-user.
3The limited warranty extends only to Consumers who purchase the
Product in the United States of America.
4During the limited warranty period, Nokia will repair, or replace, at
Nokia’s sole option, any defective parts, or any parts that will not
properly operate for their intended use with new or refurbished
replacement items if such repair or replacement is needed because
of product malfunction or failure during normal usage. No charge
will be made to the Consumer for any such parts. Nokia will also
pay for the labor charges incurred by Nokia in repairing or replacing
the defective parts. The limited warranty does not cover defects in
appearance, cosmetic, decorative or structural items, including
framing, and any non-operative parts. Nokia’s limit of liability under
the limited warranty shall be the actual cash value of the Product at
the time the Consumer returns the Product for repair, determined by
the price paid by the Consumer for the Product less a reasonable
amount for usage. Nokia shall not be liable for any other losses or
damages. These remedies are the Consumer’s exclusive remedies for
breach of warranty.
3520_3560.ENv1_9355099.book Page 147 Wednesday, February 26, 2003 3:31 PM
[ 148 ]
5Upon request from Nokia, the Consumer must prove the date of the
original purchase of the Product by a dated bill of sale or dated
itemized receipt.
6The Consumer shall bear the cost of shipping the Product to Nokia in
Melbourne, Florida. Nokia shall bear the cost of shipping the Product
back to the Consumer after the completion of service under this
limited warranty.
7The Consumer shall have no coverage or benefits under this limited
warranty if any of the following conditions are applicable:
a) The Product has been subjected to abnormal use, abnormal
conditions, improper storage, exposure to moisture or dampness,
unauthorized modifications, unauthorized connections,
unauthorized repair, misuse, neglect, abuse, accident, alteration,
improper installation, or other acts which are not the fault of
Nokia, including damage caused by shipping.
b) The Product has been damaged from external causes such as
collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage from exposure to
weather conditions, an Act of God, or battery leakage, theft,
blown fuse, or improper use of any electrical source, damage
caused by computer or internet viruses, bugs, worms, Trojan
Horses, cancelbots or damage caused by the connection to other
products not recommended for interconnection by Nokia.
c) Nokia was not advised in writing by the Consumer of the alleged
defect or malfunction of the Product within fourteen (14) days
after the expiration of the applicable limited warranty period.
d) The Product serial number plate or the enhancement data code
has been removed, defaced or altered.
e) The defect or damage was caused by the defective function of the
cellular system or by inadequate signal reception by the external
antenna, or viruses or other software problems introduced into
the Product.
3520_3560.ENv1_9355099.book Page 148 Wednesday, February 26, 2003 3:31 PM
[ 149 ]
Nokia One-Year Limited Warranty
8Nokia does not warrant uninterrupted or error-free operation of the
Product. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase
for repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles)
or for other good cause, the Consumer shall ship the Product
prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone
number and/or fax number, complete description of the problem,
proof of purchase and service agreement (if applicable). Expenses
related to removing the Product from an installation are not
covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not
covered by this limited warranty. The Consumer will be responsible
for any expenses related to reinstallation of the Product.
e) Nokia will repair the Product under the limited warranty within
30 days after receipt of the Product. If Nokia cannot perform
repairs covered under this limited warranty within 30 days, or
after a reasonable number of attempts to repair the same defect,
Nokia at its option, will provide a replacement Product or refund
the purchase price of the Product less a reasonable amount for
usage. In some states the Consumer may have the right to a
loaner if the repair of the Product takes more than ten (10) days.
Please contact the Customer Service Center at Nokia at the
telephone number listed at the end of this warranty if you need
a loaner and the repair of the Product has taken or is estimated
to take more than ten (10) days.
3520_3560.ENv1_9355099.book Page 149 Wednesday, February 26, 2003 3:31 PM
[ 150 ]
f) If the Product is returned during the limited warranty period, but
the problem with the Product is not covered under the terms and
conditions of this limited warranty, the Consumer will be notified
and given an estimate of the charges the Consumer must pay to
have the Product repaired, with all shipping charges billed to the
Consumer. If the estimate is refused, the Product will be returned
freight collect. If the Product is returned after the expiration of
the limited warranty period, Nokia’s normal service policies shall
apply and the Consumer will be responsible for all shipping charges.
9You (the Consumer) understand that the product may consist of
refurbished equipment that contains used components, some of
which have been reprocessed. The used components comply with
Product performance and reliability specifications.
10 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION
OF THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE
FOREGOING LIMITED WARRANTY IS THE CONSUMER’S SOLE AND
EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL,
INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS,
LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES,
LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT,
COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR
FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES,
INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING
FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM
BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF
NOKIA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. NOKIA SHALL
NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE
LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE
PRODUCT IS BEING REPAIRED.
3520_3560.ENv1_9355099.book Page 150 Wednesday, February 26, 2003 3:31 PM
[ 151 ]
Nokia One-Year Limited Warranty
11 Some states do not allow limitation of how long an implied warranty
lasts, so the one year warranty limitation may not apply to you (the
Consumer). Some states do not allow the exclusion or limitation of
incidental and consequential damages, so certain of the above
limitations or exclusions may not apply to you (the Consumer). This
limited warranty gives the Consumer specific legal rights and the
Consumer may also have other rights which vary from state to state.
12 Nokia neither assumes nor authorizes any authorized service center
or any other person or entity to assume for it any other obligation or
liability beyond that which is expressly provided for in this limited
warranty including the provider or seller of any extended warranty or
service agreement.
13 This is the entire warranty between Nokia and the Consumer, and
supersedes all prior and contemporaneous agreements or understandings,
oral or written, relating to the Product, and no representation,
promise or condition not contained herein shall modify these terms.
14 This limited warranty allocates the risk of failure of the Product
between the Consumer and Nokia. The allocation is recognized by
the Consumer and is reflected in the purchase price.
15 Any action or lawsuit for breach of warranty must be commenced
within eighteen (18) months following purchase of the Product.
16 Questions concerning this limited warranty may be directed to:
Nokia Inc.
Attn: Customer Service
7725 Woodland Center Blvd., Ste. 150
Tampa, FL 33614
Telephone: 1-888-NOKIA-2U (1-888-665-4228)
Facsimile: (813) 287-6612
TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)
17 The limited warranty period for Nokia supplied attachments and
accessories is specifically defined within their own warranty cards
and packaging.
Nokia is a registered trademark of Nokia Corporation
3520_3560.ENv1_9355099.book Page 151 Wednesday, February 26, 2003 3:31 PM
[ 152 ]
NOTES
3520_3560.ENv1_9355099.book Page 152 Wednesday, February 26, 2003 3:31 PM