Microsoft RM-1063 GSM/WCDMA/LTE cellular device w/BT, BLE, WLAN and NFC User Manual User Guide

Microsoft Mobile Oy GSM/WCDMA/LTE cellular device w/BT, BLE, WLAN and NFC User Guide

User Guide

Product and safety information2015-01-26 Issue 1.0 EN RM-1063
For your safetyRead these simple guidelines. Not following them may be dangerous oragainst local laws and regulations. For further information, read thecomplete user guide.TURN OFF IN RESTRICTED AREASTurn the device off when mobile phone use is not allowed or whenit may cause interference or danger, for example, in aircraft, inhospitals or near medical equipment, fuel, chemicals, or blasting areas.Obey all instructions in restricted areas.ROAD SAFETY COMES FIRSTObey all local laws. Always keep your hands free to operate thevehicle while driving. Your first consideration while driving shouldbe road safety.INTERFERENCEAll wireless devices may be susceptible to interference, whichcould affect performance.QUALIFIED SERVICEOnly qualified personnel may install or repair this product.BATTERIES, CHARGERS, AND OTHER ACCESSORIESUse only batteries, chargers, and other accessories approved byMicrosoft Mobile for use with this device. Third-party chargersthat comply with the IEC/EN 62684 standard, and that can connect toyour device micro USB connector, may be compatible. Do not connectincompatible products.KEEP YOUR DEVICE DRYYour device is not water-resistant. Keep it dry.GLASS PARTSThe device screen is made of glass. This glass can break if thedevice is dropped on a hard surface or receives a substantialimpact. If the glass breaks, do not touch the glass parts of the device orattempt to remove the broken glass from the device. Stop using thedevice until the glass is replaced by qualified service personnel.PROTECT YOUR HEARINGTo prevent possible hearing damage, do not listen at high volumelevels for long periods. Exercise caution when holding your devicenear your ear while the speakerphone is in use.2
SARThis device meets RF exposure guidelines when used either in thenormal use position against the ear or when positioned at least5/8 inch (1.5 centimetres) away from the body. The specific maximumSAR values can be found in the Certification Information (SAR) sectionof this user guide. For more information, go to www.sar-tick.com.When a carry case, belt clip or other form of device holder is used forbody-worn operation, it should not contain metal and should provide atleast the above-stated separation distance from the body. Note thatmobile devices may be transmitting even if you are not making a voicecall.3
Antenna locationsLearn where the antennas are located on yourphone to get the best possible performance.Avoid touching the antenna area while the antennais in use. Contact with antennas affects thecommunication quality and may reduce battery lifedue to higher power level during operation.The antenna areas are highlighted.Troubleshooting and supportWhen you want to learn more about your phone, orif you're unsure how your phone should work, thereare several support channels for you to check.To help you get the most out of your phone, there'sa user guide in your phone with additionalinstructions. Tap Lumia Help+Tips.4
You can also go to www.microsoft.com/mobile/support/, where you can find:• Full-length user guides• Troubleshooting info• Discussions• News on apps and downloads• Software update info• Further details about features and technologies,and the compatibility of devices and accessoriesTroubleshooting and discussions may not beavailable in all languages.For support videos, go to www.youtube.com/lumiasupport.For questions regarding your plans, billing, ornetwork, please contact your operator. Forquestions regarding your product and warranty,please visit the support pages for your country atwww.microsoft.com/mobile/support/.AT&T provides detailed support info, includingdevice specifications, troubleshooting, and userforums, at www.att.com/DeviceSupport.If your phone doesn’t respondTry the following:• Press and hold the power key for about 10 seconds.The phone restarts.• Take the battery out for a few seconds. Put thebattery back in, and switch your phone on again.If your phone freezes frequently, update yourphone software, or reset your phone. Resettingrestores the factory settings, and erases all your5
personal content, including apps you've purchasedand downloaded. On the start screen, swipe downfrom the top of the screen, and tap ALL SETTINGS >about > reset your phone.If your issue remains unsolved, contact yournetwork service provider or Microsoft Mobile forrepair options. Before sending your phone forrepair, always back up your data, as all personal datain your phone may be deleted.Tip: If you need to identify your phone, to viewthe unique IMEI number of the phone, dial*#06#. You can also find the IMEI number inthe phone body. For details, see the productand safety information section in the onlineuser guide.Feature-specific informationUsing services or downloading content, including free items, may causethe transfer of large amounts of data, which may result in data costs.Important: Your device uses a micro-SIM card, also known as amini-UICC SIM card. Use only original micro-SIM cards. Use ofincompatible SIM cards, or use of SIM card adapters, maydamage the card or the device, and may corrupt data stored onthe card.Use only compatible memory cards approved for use with this device.Incompatible cards may damage the card and the device and corruptdata stored on the card.Characters with accents, other marks, or some language options, takemore space, and limit the number of characters that can be sent in asingle message.To access the Windows Phone software license terms, select Settings >about. Please read the terms. Note that by using the software, you acceptthe terms. If you do not accept the terms, do not use the device orsoftware. Instead contact Microsoft Mobile or the party from which youpurchased the device to determine its return policy.6
Find your model number and serialnumber (IMEI)If you need to contact your care point or your service provider, you mayneed info such as the model number and the serial number (IMEI). Tosee the info, tap Settings > about.You can also find the info on your phone label, which is located underthe back cover.Product and safety infoNetwork services and costsYou can only use your RM-1063 device on the LTE 700 (17), 700 (29), 850(5), 1700/2100 (4), 1800 (3), 1900 (2), 2100 (1), 2600 (7); WCDMA 850, 900,1900, 2100; GSM 850, 900, 1800, 1900 MHz networks. You need asubscription with a service provider.Using some features and downloading content require a networkconnection and may result in data costs. You may also need to subscribeto some features.At the request of your network service provider, your device may collectand report Customer Proprietary Network Information, which mayinclude information such as: technical configuration, type, destination,location, and amount of use of any telecommunications services to whichyou are subscribed. Please see our Privacy Page at www.microsoft.com/mobile/privacypolicy, or contact your network service provider formore info.Important: 4G/LTE might not be supported by your networkservice provider or by the service provider you are using whentraveling. In these cases, you may not be able to make or receivecalls, send or receive messages or use mobile data connections.To make sure your device works seamlessly when full 4G/LTEservice is not available, it is recommended that you change thehighest connection speed from 4G to 3G. To do this, swipe lefton the start screen, and tap Settings > mobile+SIM. SwitchHighest connection speed to 3G.For more info, contact your network service provider.Make an emergency callImportant: Connections in all conditions cannot be guaranteed.Never rely solely on any wireless phone for essentialcommunications like medical emergencies.Before making the call:• Switch the phone on.• If the phone screen and keys are locked, unlock them.• Move to a place with adequate signal strength.1. Tap the start key , and tap > .7
2. Enter the official emergency number for your present location.Emergency call numbers vary by location.3. Tap call.4. Give the necessary info as accurately as possible. Do not end the calluntil given permission to do so.You may also need to do the following:• Put a SIM card in the phone. If you don’t have a SIM, tap emergencycall when you get an error message about a missing SIM.• If your phone asks for a PIN code, tap emergency call.• Switch off the restrictions in your phone, such as call restriction, fixeddialing, or closed user group.• When you switch your phone on for the first time, you are asked tocreate your Microsoft account and set up your phone. To make anemergency call during the account and phone setup, tap emergencycall.Take care of your deviceSee the in-device user guide for important instructions on how to takecare of your device.Do not drop, knock, or shake the device or the battery. Rough handlingcan break them.About Digital Rights ManagementWhen using this device, obey all laws and respect local customs, privacyand legitimate rights of others, including copyrights. Copyrightprotection may prevent you from copying, modifying, or transferringphotos music, and other content.Battery and charger infoUse your device only with an original BV-T4B rechargeable battery.Charge your device with AC-20U charger. Charger plug type may vary.Third-party chargers that comply with the IEC/EN 62684 standard, andthat can connect to your device micro USB connector, may becompatible.Microsoft Mobile may make additional battery or charger modelsavailable for this device.Only replace the battery with a battery that is compliant with the IEEE-std-1725 standard.Only use the battery with a charging system that has been qualified withthe system per CTIA Certification Requirements for Battery SystemCompliance to IEEE 1725.The phone shall only be connected to CTIA certified adapters, productsthat bear the USB-IF logo, or products that have completed the USB-IFcompliance program.8
Battery and charger safetyAlways switch the device off and unplug the charger before removingthe battery. To unplug a charger or an accessory, hold and pull the plug,not the cord.When your charger is not in use, unplug it. If left unused, a fully chargedbattery will lose its charge over time.Always keep the battery between 59°F and 77°F (15°C and 25°C) foroptimal performance. Extreme temperatures reduce the capacity andlifetime of the battery. A device with a hot or cold battery may not worktemporarily.Accidental short-circuiting can happen when a metallic object touchesthe metal strips on the battery. This may damage the battery or the otherobject.Do not dispose of batteries in a fire as they may explode. Obey localregulations. Recycle when possible. Do not dispose as householdgarbage.Do not dismantle, cut, crush, bend, puncture, or otherwise damage thebattery in any way. If a battery leaks, do not let liquid touch skin or eyes.If this happens, immediately flush the affected areas with water, or seekmedical help. Do not modify, attempt to insert foreign objects into thebattery, or immerse or expose it to water or other liquids. Batteries mayexplode if damaged.Use the battery and charger for their intended purposes only. Improperuse, or use of unapproved or incompatible batteries or chargers maypresent a risk of fire, explosion, or other hazard, and may invalidate anyapproval or warranty. If you believe the battery or charger is damaged,take it to a service center before continuing to use it. Never use adamaged battery or charger. Only use the charger indoors. Do notcharge your device during a lightning storm.Small childrenYour device and its accessories are not toys. They may contain small parts.Keep them out of the reach of small children.Medical devicesOperation of radio transmitting equipment, including wireless phones,may interfere with inadequately shielded medical devices' function.Consult a physician or the medical device's manufacturer to determineif it is adequately shielded from external radio energy.Implanted medical devicesTo avoid potential interference, manufacturers of implanted medicaldevices recommend a minimum separation of 6 inches (15.3 centimeters)between a wireless device and the medical device. Persons who havesuch devices should:• Always keep the wireless device more than 6 inches (15.3 centimeters)from the medical device.9
• Not carry the wireless device in a breast pocket.• Hold the wireless device to the ear opposite the medical device.• Turn the wireless device off if there is any reason to suspect thatinterference is taking place.• Follow the manufacturer directions for the implanted medical device.If you have any questions about using your wireless device with animplanted medical device, consult your health care provider.Accessibility solutionsMicrosoft Mobile is committed to making mobile phones easy to use forall individuals, including those with disabilities. For more information,visit aka.ms/phoneaccessibility.HearingWarning: When you use the headset, your ability to hear outsidesounds may be affected. Do not use the headset where it canendanger your safety.This device has been tested and rated for use with hearing aids for someof the wireless technologies used in this device. However, there may besome newer wireless technologies used in this device that have not yetbeen tested for use with hearing aids. It is important to try the differentfeatures of this device thoroughly and in different locations, using yourhearing aid or cochlear implant, to determine if you hear anyinterference. Consult your service provider about its return and exchangepolicies and for information on hearing aid compatibility.Some wireless devices may interfere with some hearing aids.Your device complies with FCC rules on hearing aid compatibility. Theserules require an M3 rating or higher. The M value of your device is markedon the device sales package. To determine the M-rating of your hearingaid and compatibility with this device, consult your hearing healthprofessional. For more info about accessibility, go to aka.ms/phoneaccessibility.To use a telecoil-equipped hearing aid with this device, activate thehearing aid (T switch) and the device telecoil. The sound quality dependson the type of your hearing aid.NickelThe surface of this device is nickel-free.Information on healthThe U.S. Food and Drug Administration (FDA) and the U.S. FederalCommunications Commission (FCC) published statements andquestions and answers concerning mobile telephones and health.Microsoft Mobile encourages you to visit these websites for updatedinformation. You can access the FDA website at www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/10
HomeBusinessandEntertainment/CellPhones/default.htm and theFCC website at transition.fcc.gov/oet/rfsafety/rf-faqs.html. Additionalhealth-related information is available from the World HealthOrganization (WHO) at www.who.int/mediacentre/factsheets/fs193/en/ and The National Cancer Institute ("NCI") www.cancer.gov/cancertopics/factsheet/Risk/cellphones. In the event that you areconcerned about possible health effects, the FDA suggests that you limityour own or your children’s radio frequency (RF) exposure by limitingthe length of calls or by using handsfree devices.VehiclesRadio signals may affect improperly installed or inadequately shieldedelectronic systems in vehicles. For more info, check with themanufacturer of your vehicle or its equipment.Only qualified personnel should install the device in a vehicle. Faultyinstallation may be dangerous and invalidate your warranty. Checkregularly that all wireless device equipment in your vehicle is mountedand operating properly. Do not store or carry flammable or explosivematerials in the same compartment as the device, its parts, or accessories.Do not place your device or accessories in the air bag deployment area.Safety and texting while drivingSafety should be every driver’s first priority. Drivers must obey all locallaws that may include restrictions on the use of mobile telephones oraccessories while driving. If use is legal, always keep your hands free tooperate the vehicle while driving and use a handsfree device wheneverpossible. Suspend calls in heavy traffic or hazardous weather. Get to knowyour mobile phone and its features and make any necessary informationinputs prior to driving. Do not input data or engage in text messagingwhile driving. Mobile telephones should not be used when use may bea distraction to the driver.The Cellular Telecommunications & Internet Association (CTIA) haspublished further info and tips on safe use of cellular telephones atwww.ctia.org/consumer_info/safety, which we encourage you toreview.Potentially explosive environmentsSwitch your device off in potentially explosive environments, such as neargas station pumps. Sparks may cause an explosion or fire resulting ininjury or death. Note restrictions in areas with fuel; chemical plants; orwhere blasting operations are in progress. Areas with a potentiallyexplosive environment may not be clearly marked. These usually areareas where you are advised to switch your engine off, below deck onboats, chemical transfer or storage facilities, and where the air containschemicals or particles. Check with the manufacturers of vehicles usingliquefied petroleum gas (such as propane or butane) if this device canbe safely used in their vicinity.11
Certification information (SAR)This mobile device meets international guidelines for exposure toradio waves.Your cellular phone is a radio transmitter and receiver. It is designed notto exceed the limits for exposure to radio waves (radio frequencyelectromagnetic fields), recommended by international guidelines fromthe independent scientific organization ICNIRP. These guidelinesincorporate substantial safety margins that are intended to assure theprotection of all persons regardless of age and health.The exposure guidelines are based on the Specific Absorption Rate (SAR),which is an expression of the amount of radio frequency (RF) powerdeposited in the head or body when the device is transmitting. TheICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10 gramsof tissue.SAR tests are carried out with the device in standard operating positions,transmitting at its highest certified power level, in all its frequency bands.The maximum recorded SAR values for this device are:Maximum SAR value Frequency bandsused when MaximumSAR value wasrecordedWhen held againstthe head0.70 W/kg over 10g WCDMA 2100 andWLAN 2450When operated at aseparation distanceof 5/8 inch (1.5centimetres) fromthe body0.28 W/kg over 10g 2-slot GPRS 900 andWLAN 2450Your mobile device is also designed to meet the United States FederalCommunications Commission (FCC) and Industry Canada SAR (IC)guidelines. FCC ratings for your device and more information on SAR canbe found at transition.fcc.gov/oet/rfsafety/sar.html. Information on ICSAR can be found at www.ic.gc.ca.This device meets RF exposure guidelines when used against the heador when positioned at least 5/8 inch (1.5 centimetres) away from thebody. When a carry case, belt clip or other form of device holder is usedfor body-worn operation, it should not contain metal and should provideat least the above stated separation distance from the body.To send data or messages, a good connection to the network is needed.Sending may be delayed until such a connection is available. Follow theseparation distance instructions until the sending is finished.12
During general use, the SAR values are usually well below the valuesstated above. This is because, for purposes of system efficiency and tominimize interference on the network, the operating power of yourmobile is automatically decreased when full power is not needed for thecall. The lower the power output, the lower the SAR value.Device models may have different versions and more than one value.Component and design changes may occur over time and some changescould affect SAR values. The latest available SAR information for this andother Microsoft Mobile device models can be found atsar.microsoft.com.The World Health Organization (WHO) has stated that current scientificinformation does not indicate the need for any special precautions whenusing mobile devices. If you are interested in reducing your exposure,they recommend you limit your usage or use a hands-free kit to keepthe device away from your head and body. For more information andexplanations and discussions on RF exposure, go to the WHO website atwww.who.int/peh-emf/en.CareFor questions regarding your plans, billing or network please contactyour operator. For questions regarding your product and warranty,please visit the support pages for your country at www.microsoft.com/mobile/support/.Copyrights and other noticesThe availability of products, features, apps and services may vary byregion. Microsoft Mobile may, in its sole discretion, change, correct ordiscontinue any of its services in whole or in part. For more information,contact your dealer or your service provider. This device may containcommodities, technology or software subject to export laws andregulations from the US and other countries. Diversion contrary to lawis prohibited.THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS." EXCEPTAS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND,EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THEIMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY,RELIABILITY OR CONTENTS OF THIS DOCUMENT. MICROSOFT MOBILERESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW ITAT ANY TIME WITHOUT PRIOR NOTICE.TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDERNO CIRCUMSTANCES SHALL MICROSOFT MOBILE OR ANY OF ITSLICENSORS BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME ORANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGESHOWSOEVER CAUSED.Reproduction, transfer or distribution of part or all of the contents in thisdocument in any form without the prior written permission of Microsoft13
Mobile is prohibited. Microsoft Mobile operates a policy of continuousdevelopment. MICROSOFT MOBILE RESERVES THE RIGHT TO MAKECHANGES AND IMPROVEMENTS TO ANY OF THE PRODUCTSDESCRIBED IN THIS DOCUMENT WITHOUT PRIOR NOTICE.Downloading of maps, games, music and videos and uploading ofimages and videos may involve transferring large amounts of data. Yourservice provider may charge for the data transmission. The availability ofparticular products, services and features may vary by region. Pleasecheck with your local dealer for further details and availability oflanguage options.FCC/MEXICO NOTICEThis device complies with part 15 of the FCC rules. Operation is subjectto the following two conditions: (1) This device may not cause harmfulinterference, and (2) this device must accept any interference received,including interference that may cause undesired operation. For moreinformation, go to transition.fcc.gov/oet/rfsafety/rf-faqs.html. Anychanges or modifications not expressly approved by Microsoft Mobilecould void the user's authority to operate this equipment.Note: This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipmentgenerates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. Ifthis equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off andon, the user is encouraged to try to correct the interference by one ormore of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from thatto which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.FCC ID location: On the start screen, swipe down from the top of thescreen, and tap ALL SETTINGS > extras+information.TM © 2015 Microsoft Mobile. All rights reserved. Microsoft, Windows,the Windows logo and Lumia are trademarks of the Microsoft group ofcompanies. Third party products/names may be TMs of their respectiveowners.The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.and any use of such marks by Microsoft Mobile is under license.This product is licensed under the MPEG-4 Visual Patent Portfolio License(i) for personal and noncommercial use in connection with informationwhich has been encoded in compliance with the MPEG-4 Visual Standardby a consumer engaged in a personal and noncommercial activity and14
(ii) for use in connection with MPEG-4 video provided by a licensed videoprovider. No license is granted or shall be implied for any other use.Additional information, including that related to promotional, internal,and commercial uses, may be obtained from MPEG LA, LLC. Seewww.mpegla.com.15

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