Microsoft RM-123B GSM900/1800/1900/FDD I Cell W/BT User Manual RM 123b FCCdraft Issue 2 VF EQSG 25 June 07 LH
Microsoft Mobile Oy GSM900/1800/1900/FDD I Cell W/BT RM 123b FCCdraft Issue 2 VF EQSG 25 June 07 LH
Contents
- 1. Manual
 - 2. Manual 2
 
Manual 2

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Nokia 6234 Extended Quick 
Start Guide
Further detailed information is given in the full Nokia 
6234 user guide (available for download at 
www.nokia.com/support). Do not use this quick guide in 
place of the complete user guide, which provides 
important safety and maintenance information.

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DECLARATION OF CONFORMITY
Hereby, NOKIA CORPORATION declares that this RM-145 product is in 
compliance with the essential requirements and other relevant provisions 
of Directive 1999/5/EC.
A copy of the Declaration of Conformity can be found from 
http://www.nokia.com/phones/declaration_of_conformity/.
The crossed-out wheeled bin means that within the European 
Union the product must be taken to separate collection at the 
product end-of-life. This applies to your device but also to any 
enhancements marked with this symbol. Do not dispose of these 
products as unsorted municipal waste. For more information, see product 
Eco-Declaration or country specific information at www.nokia.com. 
Copyright © 2007 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents 
in this document in any form without the prior written permission of Nokia 
is prohibited.
US Patent No 5818437 and other pending patents. T9 text input software 
Copyright (C) 1997-2006. Tegic Communications, Inc. All rights reserved.
Nokia, Visual Radio, Nokia Connecting People, and Pop-Port are 
trademarks or registered trademarks of Nokia Corporation. Other product 
and company names mentioned herein may be trademarks or tradenames 
of their respective owners.
Nokia tune is a sound mark of Nokia Corporation.
0434

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 Includes RSA BSAFE cryptographic or security protocol software 
from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
Nokia operates a policy of continuous development. Nokia reserves the 
right to make changes and improvements to any of the products described 
in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or 
income or any special, incidental, consequential or indirect damages 
howsoever caused.
The contents of this document are provided "as is". Except as required by 
applicable law, no warranties of any kind, either express or implied, 
including, but not limited to, the implied warranties of merchantability and 
fitness for a particular purpose, are made in relation to the accuracy, 
reliability or contents of this document. Nokia reserves the right to revise 
this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region. Please check 
with the Nokia dealer nearest to you.
This device may contain commodities, technology or software subject to 
export laws and regulations from the US and other countries. Diversion 
contrary to law is prohibited.
FCC/INDUSTRY CANADA NOTICE
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Your device may cause TV or radio interference (for example, when using a 
telephone in close proximity to receiving equipment). The FCC or Industry 
Canada can require you to stop using your telephone if such interference 
cannot be eliminated. If you require assistance, contact your local service 
facility. This device complies with part 15 of the FCC rules. Operation is 
subject to the following two conditions: (1) This device may not cause 
harmful interference, and (2) this device must accept any interference 
received, including interference that may cause undesired operation. Any 
changes or modifications not expressly approved by Nokia could void the 
user's authority to operate this equipment.
9202965/Issue 2

Contents
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Contents
For your safety 6
Get started 9
Install the SIM card and the battery 9
Install a memory card 12
Charge the battery 14
Switch the phone on and off 15
Keys and parts 17
Standby mode 19
Make a call 20
Camera & video 22
Radio 23
Text messages (SMS) 25
Multimedia messages 27
Calendar 30
Contacts 31
Configuration settings service 32
Nokia PC Suite 33
Nokia Care web support 34
APPENDIX 37
A message from the CTIA 37
Message from the FDA 45

For your safety
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For your safety
Read these simple guidelines. Not following them may be 
dangerous or illegal. Read the complete user guide for 
further information.
SWITCH ON SAFELY
Do not switch the phone on when wireless 
phone use is prohibited or when it may cause 
interference or danger.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free 
to operate the vehicle while driving. Your first 
consideration while driving should be road 
safety.
INTERFERENCE
All wireless phones may be susceptible to 
interference, which could affect performance.

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SWITCH OFF IN HOSPITALS
Follow any restrictions. Switch the phone off 
near medical equipment.
SWITCH OFF IN AIRCRAFT
Follow any restrictions. Wireless devices can 
cause interference in aircraft.
SWITCH OFF WHEN REFUELING
Do not use the phone at a refueling point. Do 
not use near fuel or chemicals.
SWITCH OFF NEAR BLASTING
Follow any restrictions. Do not use the phone 
where blasting is in progress.
USE SENSIBLY
Use only in the normal position as explained in 
the product documentation. Do not touch the 
antenna unnecessarily.
QUALIFIED SERVICE
Only qualified personnel may install or repair 
this product.

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ENHANCEMENTS AND BATTERIES
Use only approved enhancements and batteries. 
Do not connect incompatible products.
WATER-RESISTANCE
Your phone is not water-resistant. Keep it dry.
BACK-UP COPIES
Remember to make back-up copies or keep a 
written record of all important information 
stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its 
user guide for detailed safety instructions. Do 
not connect incompatible products.
EMERGENCY CALLS
Ensure the phone is switched on and in service. 
Press the end key as many times as needed to 
clear the display and return to the start screen. 
Enter the emergency number, then press the call 
key. Give your location. Do not end the call until 
given permission to do so.

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Get started
■Install the SIM card and the battery
1. With the back of the 
phone facing you, slide 
the back cover (1) to 
remove it from the 
phone (2).
2. To remove the battery, 
lift it as shown (3).

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3. To release the SIM card 
holder, gently pull the 
locking clip of the 
card holder, and open it 
(4)
Insert the SIM card into 
the SIM card holder (5). 
Make sure that the SIM 
card is properly inserted and that the gold-
colored contact area on the card is facing 
downwards.
Close the SIM card holder (6), and press it until it 
snaps into position.

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4. Replace the battery (7)
5. Place the back 
cover in the 
correct position 
(8). 

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6. Slide the back 
cover into place 
(9).
■Install a memory card
Use only compatible microSD cards with this device. Other 
memory cards, such as Reduced Size MMCs, do not fit in the 
memory card slot and are not compatible with this device. 
Using an incompatible memory card may damage the 
memory card as well as the device, and data stored on the 
incompatible card may be corrupted.
You can use a memory card to extend the memory of 
My Items.
You can insert or change the memory card without 
switching the phone off.

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Important: Do not remove the memory card in the 
middle of an operation when the card is being 
accessed. Removing the card in the middle of an 
operation may damage the memory card as well as 
the device, and data stored on the card may be corrupted.
To insert the memory 
card, open the memory 
card holder as shown (1). 
Place the memory card in 
the card holder (2). Make 
sure that the memory 
card is properly inserted—
that it clicks into the 
holder—and that the gold-colored contact area on 
the card is facing upwards. Close the memory card 
holder.

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■Charge the battery
Check the model number of any charger before use with 
this device. This device is intended for use when supplied 
with power from the AC-4, AC-1, AC-3, or DC-4 charger.
Warning: Use only batteries, chargers, and 
enhancements approved by Nokia for use with 
this particular model. The use of any other types 
may invalidate any approval or warranty, and may be 
dangerous.
For availability of approved enhancements, please check 
with your dealer. When you disconnect the power cord of 
any enhancement, grasp and pull the plug, not the cord.
1. Connect the charger 
to a wall outlet.
2. Connect the plug 
from the charger 
into the CA-44 
charging adapter 

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(not provided with the phone), and the adapter 
plug into the jack on the bottom of your phone.
If the battery is completely discharged, it may 
take a few minutes before the charging indicator 
appears on the display or before any calls can be 
made.
The charging time depends on the charger and the 
battery used. For example, charging a BP-6M Li-Ion 
battery with the AC-4 charger takes about 1 hour 
and 55 minutes while the phone is in the standby 
mode.
■Switch the phone on and off
Warning: Do not switch the phone on when 
wireless phone use is prohibited or when it may 
cause interference or danger.

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Press and hold the power key as shown.
If the phone asks for a PIN or UPIN code, 
enter the code, and select OK.
Set the time, time zone, and 
date
Enter the local time, select the time zone 
of your location in terms of the time difference with 
respect to Greenwich Mean Time (GMT), and enter 
the date. 

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■Keys and parts
1. Power key 
2. Earpiece 
3. Left, middle, 
and right 
selection keys 
4. End key 
5. 4-way 
navigation 
key
6. Call key
7. Number keys

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8. Push To Talk 
key
9. Loudspeaker
10.Memory card 
slot 
11.Charger 
connector
12.Enhancements 
connector

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13.Volume keys
14.Infrared (IR) port
15.Camera lens
16.Camera key
■Standby mode
Enable/disable active standby from 
idle
To enable the active standby mode, select Menu > 
Settings > Display > Standby mode settings > Active 
standby > My active standby.

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To disable the active standby mode, select Menu > 
Settings > Display > Standby mode settings > Active 
standby > Off.
Standby mode shortcuts
• To access the list of dialed numbers, press the call 
key once.
• To call your voice mailbox (network service) when 
you have saved your voice mailbox number in the 
phone, press and hold 1.
• To connect to a browser service, press and hold 0.
■Make a call
1. Enter the phone number, including the area code.
For international calls, press * twice for the 
international prefix (the + character replaces the 
international access code), enter the country 

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code, the area code without the leading 0, if 
necessary, and the phone number.
2. To call the number, press the call key.
3. To end the call, or to cancel the call attempt, press 
the end key.
To access the list of phone numbers you have most 
recently called or attempted to call, in the standby 
mode, press the call key once. To call the number, 
scroll to the number or name you want, and press the 
call key.
Answer or reject a call
To answer a call, press the call key. 
To mute the ringing tone before you answer the call, 
select Silence.
To end the call or reject a call, press the end key.

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■Camera & video
When taking and using images or video clips, obey all laws 
and respect local customs as well as privacy and legitimate 
rights of others.
To start the camera, press the camera key, or select 
Menu > Media > Camera. To start video, select 
Menu > Media > Video > Record. You can also press 
and hold the camera key.
To zoom in or out, press the volume key up or down, 
or the left/right navigation key.
Take a photo
To take a photo, press the 
camera key, or select 
Capture. 
The phone saves the photo 
in My Items > Images.

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Record a video clip
Select Menu > Media > Video > Record. To stop the 
recording, select Stop. The phone saves the recording 
in My Items > Video clips.
■Radio
The FM radio depends on an antenna other than the 
wireless device’s antenna. A compatible headset or 
enhancement needs to be attached to the device for the FM 
radio to function properly.
Warning: Listen to music at a moderate level. 
Continuous exposure to high volume may damage 
your hearing. Do not hold the device near your ear 
when the loudspeaker is in use, because the 
volume may be extremely loud.
Select Menu > Media > Radio.

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To use the graphical keys  ,  ,  , or   on the 
display, scroll left or right to the desired key, and 
select it.
Save radio channels
1. To start the channel search, select and hold   or 
. To change the radio frequency in 0.05 MHz 
steps, briefly press   or  .
2. To save the channel to a memory location, 1 to 9, 
press and hold the corresponding number key. To 
save the channel to a memory location from 10 to 
20, press briefly 1 or 2, and press and hold the 
desired number key, 0 to 9.
3. Enter the name of the channel, and select OK.
Listen to the radio
Select Menu > Media > Radio. To scroll to the 
desired channel, select   or  , or press the 

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headset key. To select a radio channel location, 
briefly press the corresponding number keys. To 
adjust the volume, press the volume keys.
Note: This feature may not be available in 
your product due to your subscription 
(network service).
■Text messages (SMS)
With the short message service (SMS) you can send 
and receive text messages (network service).
Write and send SMS messages
1. Select Menu > Messaging > Create message > 
Text message.
2. Enter the recipient’s phone number in the To: 
field. To retrieve a phone number from Contacts, 
select Add > Contact. To send the message to 
multiple recipients, add the desired contacts one 

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by one. Scroll right to add new contacts manually 
in the To: field. To send the message to persons in 
a group, select Contact group and the desired 
group. To retrieve the contacts to which you 
recently sent messages, select Add > Recently 
used.
3. Scroll down, and write your message in the 
Message: field. 
To insert a template into the message, select 
Options > Use template.
4. To send the message, select Send; or press the call 
key. 
Read and reply to an SMS message
1 message received or the number of new messages 
with messages received are shown when you have 
received a message.

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1. To view a new message, select Show. To view it 
later, select Exit.
To read the message later, select Menu > 
Messaging > Inbox. If more than one message is 
received, select the message you want to read.   
is shown if you have unread messages in Inbox.
2. To reply to a message, select Reply > Text 
message, Multimedia, Flash message, or Audio 
message.
If you want to change the message type for your 
reply message, select Options > Change message 
type.
3. To send the message, select Send; or press the call 
key.
■Multimedia messages
A multimedia message can contain text, sound, 
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note. If the message is too large, the phone may not 
be able to receive it. Some networks allow text 
messages that include an Internet address where you 
can view the multimedia message.
Write and send a multimedia message
1. Select Menu > Messaging > Create message > 
Multimedia.
2. Enter your message.
3. To insert a slide in the message, select New; or 
select Options > Insert > Slide.
To insert a file in the message, select Insert or 
Options > Insert.
4. To view the message before sending it, select 
Options > Preview.
5. Enter the recipient’s phone number in the To: 
field. To retrieve a phone number from Contacts, 
select Add > Contact

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6. To send the message, select Send; or press the call 
key.
Read and reply to a multimedia 
message
Important: Exercise caution when opening 
messages. Multimedia message objects may 
contain malicious software or otherwise be 
harmful to your device or PC. 
Multimedia message received or the number of new 
messages with messages received is shown when you 
receive a new multimedia message.
1. To read the message, select Show. To view it later, 
select Exit.
To read the message later, select Menu > 
Messaging > Inbox. Scroll to the message that 
you want to view, and select it.
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2. To view the whole message if the received 
message contains a presentation, select Play.To 
view the files in the presentation or the 
attachments, select Options > Objects or 
Attachments.
3. To reply to the message, select Options > Reply > 
Text message, Multimedia, Flash message, or 
Audio message. Write the reply message.
4. To send the message, select Send; or press the call 
key. 
■Calendar
The Calendar enables you to make a note, delete, edit, 
move or repeat a note; copy a note to another day: 
send a note with Bluetooth technology; or send a 
note to the calendar of another compatible phone as 
a text message or multimedia message.
Select Menu > Organizer > Calendar.

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Make a calendar note
Select Menu > Organizer > Calendar. Scroll to the 
date you want, select Options > Make a note and one 
of the following note types:  Meeting,  Call, 
 Birthday,  Memo, or   Reminder. Fill in the 
fields for the note.
■Contacts
You can save names and phone numbers (contacts) in 
the phone memory and in the SIM card memory.
The phone memory may save contacts with 
additional details, such as various phone numbers 
and text items.
Search for a contact
Select Menu > Contacts > Names. Scroll through the 
list of contacts, or enter the first characters of the 
name.

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Save names and phone numbers
Names and numbers are saved in the used memory. 
To save a name and phone number, select Menu > 
Contacts > Names > Options > Add new contact. 
Enter the last name, first name, and the phone 
number.
Edit contact details
Search for the contact you want to edit, and select 
Details. To edit a name, number, text item, or to 
change the image, select Options > Edit. You cannot 
edit an ID when it is on the IM contacts list.
■Configuration settings service
Before you use multimedia messaging, instant 
messaging and presence, push to talk, e-mail, 
synchronization, streaming, and the browser, you 
must have the proper configuration settings on your 

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phone. For information on availability, contact your 
network operator, service provider, or nearest 
authorized Nokia dealer.
Plug and play service
When you switch on your phone for the first time, 
and the phone is in the standby mode, you may be 
asked to get the configuration settings from your 
service provider (network service). Confirm or decline 
the query.
■Nokia PC Suite
With Nokia PC Suite you can synchronize contacts, 
calendar, notes, and to-do notes between your phone 
and the compatible PC or a remote Internet server 
(network service). You may find more information 
and PC Suite on the Nokia Web site at 
www.nokia.com/support.
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■Nokia Care web support 
Nokia Care web support services include the latest 
tools, downloads, and other resources which help you 
enhance the benefits of your Nokia product. All web 
support services are conveniently available to you 
through www.nokia.com/support or your local Nokia 
Web site.
■Certification information (SAR)
THIS MOBILE DEVICE MEETS GUIDELINES FOR 
EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and 
receiver. It is designed not to exceed the limits for 
exposure to radio waves recommended by 
international guidelines. These guidelines were 
developed by the independent scientific organization 
ICNIRP and include safety margins designed to 
assure the protection of all persons, regardless of age 
and health.
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The exposure guidelines for mobile devices employ a 
unit of measurement known as the Specific 
Absorption Rate or SAR. The SAR limit stated in the 
ICNIRP guidelines is 2.0 watts/kilogram (W/kg) 
averaged over 10 grams of tissue. Tests for SAR are 
conducted using standard operating positions with 
the device transmitting at its highest certified power 
level in all tested frequency bands. The actual SAR 
level of an operating device can be below the 
maximum value because the device is designed to 
use only the power required to reach the network. 
That amount changes depending on a number of 
factors such as how close you are to a network base 
station. The highest SAR values under the ICNIRP 
guidelines for use of the device at the ear is 1.31 W/
kg.
Use of device accessories and enhancements may 
result in different SAR values. SAR values may vary 
depending on national reporting and testing 
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requirements and the network band. Additional SAR 
information may be provided under product 
information at www.nokia.com. 
Your mobile device is also designed to meet the 
requirements for exposure to radio waves established 
by the Federal Communications Commission (USA) 
and Industry Canada. These requirements set a SAR 
limit of 1.6 W/kg averaged over 1 gram of tissue. The 
highest SAR value reported under this standard 
during product certification for use at the ear is 1.29 
W/kg and when properly worn on the body is 0.36 W/
kg. Information about this device model can be found 
at
http://www.fcc.gov/oet/fccid by searching the 
equipment authorization system using FCC ID: 
QTKRM-123b.

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APPENDIX
■A message from the CTIA
© 2001 Cellular Telecommunications & Internet 
Association. All Rights Reserved. 1250 Connecticut 
Avenue, NW Suite 800, Washington, DC 20036. 
Phone: (202) 785-0081
Safety is the most important call you will ever make.
A Guide to Safe and Responsible Wireless Phone Use
Tens of millions of people in the U.S. today take 
advantage of the unique combination of 
convenience, safety and value delivered by the 
wireless telephone. Quite simply, the wireless phone 
gives people the powerful ability to communicate by 
voice--almost anywhere, anytime--with the boss, 
with a client, with the kids, with emergency 
personnel or even with the police. Each year, 
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Americans make billions of calls from their wireless 
phones, and the numbers are rapidly growing.
But an important responsibility accompanies those 
benefits, one that every wireless phone user must 
uphold. When driving a car, driving is your first 
responsibility. A wireless phone can be an invaluable 
tool, but good judgment must be exercised at all 
times while driving a motor vehicle--whether on the 
phone or not.
The basic lessons are ones we all learned as 
teenagers. Driving requires alertness, caution and 
courtesy. It requires a heavy dose of basic common 
sense---keep your head up, keep your eyes on the 
road, check your mirrors frequently and watch out for 
other drivers. It requires obeying all traffic signs and 
signals and staying within the speed limit. It means 
using seatbelts and requiring other passengers to do 
the same.
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But with wireless phone use, driving safely means a 
little more. This brochure is a call to wireless phone 
users everywhere to make safety their first priority 
when behind the wheel of a car. Wireless 
telecommunications is keeping us in touch, 
simplifying our lives, protecting us in emergencies 
and providing opportunities to help others in need.
When it comes to the use of wireless phones, safety 
is your most important call.
Wireless phone "Safety Tips"
1. Get to know your wireless phone and its features 
such as speed dial and redial. Carefully read your 
instruction manual and learn to take advantage 
of valuable features most phones offer, including 
automatic redial and memory. Also, work to 
memorize the phone keypad so you can use the 
speed dial function without taking your attention 
off the road.
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2. When available, use a hands free device. A 
number of hands free wireless phone accessories 
are readily available today. Whether you choose 
an installed mounted device for your wireless 
phone or a speaker phone accessory, take 
advantage of these devices if available to you.
3. Position your wireless phone within easy reach. 
Make sure you place your wireless phone within 
easy reach and where you can grab it without 
removing your eyes from the road. If you get an 
incoming call at an inconvenient time, if possible, 
let your voice mail answer it for you.
4. .Suspend conversations during hazardous driving 
conditions or situations. Let the person you are 
speaking with know you are driving; if necessary, 
suspend the call in heavy traffic or hazardous 
weather conditions. Rain, sleet, snow and ice can 
be hazardous, but so is heavy traffic. As a driver, 
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your first responsibility is to pay attention to the 
road.
5. Do not take notes or look up phone numbers while 
driving. If you are reading an address book or 
business card, or writing a “to do” list while 
driving a car, you are not watching where you are 
going. It’s common sense. Don’t get caught in a 
dangerous situation because you are reading or 
writing and not paying attention to the road or 
nearby vehicles.
6. Dial sensibly and assess the traffic; if possible, 
place calls when you are not moving or before 
pulling into traffic. Try to plan your calls before 
you begin your trip or attempt to coincide your 
calls with times you may be stopped at a stop 
sign, red light or otherwise stationary. But if you 
need to dial while driving, follow this simple tip--
dial only a few numbers, check the road and your 
mirrors, then continue.
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7. Do not engage in stressful or emotional 
conversations that may be distracting. Stressful 
or emotional conversations and driving do not 
mix--they are distracting and even dangerous 
when you are behind the wheel of a car. Make 
people you are talking with aware you are driving 
and if necessary, suspend conversations which 
have the potential to divert your attention from 
the road.
8. Use your wireless phone to help others in 
emergencies. Your wireless phone provides you a 
perfect opportunity to be a “Good Samaritan” in 
your community. If you see an auto accident, 
crime in progress or other serious emergency 
where lives are in danger, call 9-1-1 or other local 
emergency number, as you would want others to 
do for you.
9. Use your wireless phone to call for help. Your 
wireless phone is one of the greatest tools you 
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can own to protect yourself and your family in 
dangerous situations--with your phone at your 
side, help is only three numbers away. Dial 9-1-1 
or other local emergency number in the case of 
fire, traffic accident, road hazard or medical 
emergency. Remember, it is a free call on your 
wireless phone!
10.Use your wireless phone to help others in 
emergencies. Your wireless phone provides you a 
perfect opportunity to be a “Good Samaritan” in 
your community. If you see an auto accident, 
crime in progress or other serious emergency 
where lives are in danger, call 9-1-1 or other local 
emergency number, as you would want others to 
do for you.
11.Call roadside assistance or a special wireless non-
emergency assistance number when necessary. 
Certain situations you encounter while driving 
may require attention, but are not urgent enough 
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to merit a call for emergency services. But you 
still can use your wireless phone to lend a hand. If 
you see a broken-down vehicle posing no serious 
hazard, a broken traffic signal, a minor traffic 
accident where no one appears injured or a 
vehicle you know to be stolen, call roadside 
assistance or other special non-emergency 
wireless number.
Careless, distracted individuals and people driving 
irresponsibly represent a hazard to everyone on the 
road. Since 1984, the Cellular Telecommunications 
Industry Association and the wireless industry have 
conducted educational outreach to inform wireless 
phone users of their responsibilities as safe drivers 
and good citizens. As we approach a new century, 
more and more of us will take advantage of the 
benefits of wireless telephones. And, as we take to 
the roads, we all have a responsibility to drive safely.
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The wireless industry reminds you to use your phone 
safely when driving.
For more information, please call 1-888-901-SAFE.
For updates: http://www.wow-com.com/consumer/
issues/driving/articles.cfm?ID=85
■Message from the FDA
The U.S. Food and Drug Administration (FDA) 
provides the following consumer information about 
wireless phones.
See http://www.fda.gov/cellphones/ for updated 
information.
Do wireless phones pose a health hazard?
The available scientific evidence does not show that 
any health problems are associated with using 
wireless phones. There is no proof, however, that 
wireless phones are absolutely safe. Wireless phones 
emit low levels of radiofrequency energy (RF) in the 
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microwave range while being used. They also emit 
very low levels of RF when in the stand-by mode. 
Whereas high levels of RF can produce health effects 
(by heating tissue), exposure to low level RF that does 
not produce heating effects causes no known adverse 
health effects. Many studies of low level RF 
exposures have not found any biological effects. 
Some studies have suggested that some biological 
effects may occur, but such findings have not been 
confirmed by additional research. In some cases, 
other researchers have had difficulty in reproducing 
those studies, or in determining the reasons for 
inconsistent results.
What is FDA's role concerning the safety of 
wireless phones?
Under the law, FDA does not review the safety of 
radiation-emitting consumer products such as 
wireless phones before they can be sold, as it does 
with new drugs or medical devices. However, the 
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agency has authority to take action if wireless 
phones are shown to emit radiofrequency energy (RF) 
at a level that is hazardous to the user. In such a case, 
FDA could require the manufacturers of wireless 
phones to notify users of the health hazard and to 
repair, replace or recall the phones so that the hazard 
no longer exists.
Although the existing scientific data do not justify 
FDA regulatory actions, FDA has urged the wireless 
phone industry to take a number of steps, including 
the following:
• Support needed research into possible biological 
effects of RF of the type emitted by wireless 
phones; 
• Design wireless phones in a way that minimizes 
any RF exposure to the user that is not necessary 
for device function; and 
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• Cooperate in providing users of wireless phones 
with the best possible information on possible 
effects of wireless phone use on human health.
FDA belongs to an interagency working group of the 
federal agencies that have responsibility for different 
aspects of RF safety to ensure coordinated efforts at 
the federal level. The following agencies belong to 
this working group:
• National Institute for Occupational Safety and 
Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Safety and Health Administration
• National Telecommunications and Information 
Administration
The National Institutes of Health participates in 
some interagency working group activities, as well.
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FDA shares regulatory responsibilities for wireless 
phones with the Federal Communications 
Commission (FCC). All phones that are sold in the 
United States must comply with FCC safety 
guidelines that limit RF exposure. FCC relies on FDA 
and other health agencies for safety questions about 
wireless phones.
FCC also regulates the base stations that the wireless 
phone networks rely upon. While these base stations 
operate at higher power than do the wireless phones 
themselves, the RF exposures that people get from 
these base stations are typically thousands of times 
lower than those they can get from wireless phones. 
Base stations are thus not the primary subject of the 
safety questions discussed in this document.
What is FDA doing to find out more about the 
possible health effects of wireless phone RF?
FDA is working with the U.S. National Toxicology 
Program and with groups of investigators around the 
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world to ensure that high priority animal studies are 
conducted to address important questions about the 
effects of exposure to radiofrequency energy (RF). 
FDA has been a leading participant in the World 
Health Organization International Electromagnetic 
Fields (EMF) Project since its inception in 1996. An 
influential result of this work has been the 
development of a detailed agenda of research needs 
that has driven the establishment of new research 
programs around the world. The Project has also 
helped develop a series of public information 
documents on EMF issues. FDA and the Cellular 
Telecommunications & Internet Association (CTIA) 
have a formal Cooperative Research and 
Development Agreement (CRADA) to do research on 
wireless phone safety. FDA provides the scientific 
oversight, obtaining input from experts in 
government, industry, and academic organizations. 
CTIA-funded research is conducted through 
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contracts to independent investigators. The initial 
research will include both laboratory studies and 
studies of wireless phone users. The CRADA will also 
include a broad assessment of additional research 
needs in the context of the latest research 
developments around the world.
What steps can I take to reduce my exposure to 
radiofrequency energy from my wireless phone?
If there is a risk from these products--and at this 
point we do not know that there is--it is probably 
very small. But if you are concerned about avoiding 
even potential risks, you can take a few simple steps 
to minimize your exposure to radiofrequency energy 
(RF). Since time is a key factor in how much exposure 
a person receives, reducing the amount of time spent 
using a wireless phone will reduce RF exposure.
If you must conduct extended conversations by 
wireless phone every day, you could place more 
distance between your body and the source of the RF, 
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since the exposure level drops off dramatically with 
distance. For example, you could use a headset and 
carry the wireless phone away from your body or use 
a wireless phone connected to a remote antenna 
Again, the scientific data do not demonstrate that 
wireless phones are harmful. But if you are 
concerned about the RF exposure from these 
products, you can use measures like those described 
above to reduce your RF exposure from wireless 
phone use.
What about children using wireless phones?
The scientific evidence does not show a danger to 
users of wireless phones, including children and 
teenagers. If you want to take steps to lower 
exposure to radiofrequency energy (RF), the 
measures described above would apply to children 
and teenagers using wireless phones. Reducing the 
time of wireless phone use and increasing the 
distance between the user and the RF source will 
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reduce RF exposure. Some groups sponsored by other 
national governments have advised that children be 
discouraged from using wireless phones at all. For 
example, the government in the United Kingdom 
distributed leaflets containing such a 
recommendation in December 2000. They noted that 
no evidence exists that using a wireless phone causes 
brain tumors or other ill effects. Their 
recommendation to limit wireless phone use by 
children was strictly precautionary; it was not based 
on scientific evidence that any health hazard exists.
Do hands-free kits for wireless phones reduce risks 
from exposure to RF emissions?
Since there are no known risks from exposure to RF 
emissions from wireless phones, there is no reason to 
believe that hands-free kits reduce risks. Hands-free 
kits can be used with wireless phones for 
convenience and comfort. These systems reduce the 
absorption of RF energy in the head because the 
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phone, which is the source of the RF emissions, will 
not be placed against the head. On the other hand, if 
the phone is mounted against the waist or other part 
of the body during use, then that part of the body will 
absorb more RF energy. Wireless phones marketed in 
the U.S. are required to meet safety requirements 
regardless of whether they are used against the head 
or against the body. Either configuration should 
result in compliance with the safety limit.
Do wireless phone accessories that claim to shield 
the head from RF radiation work?
Since there are no known risks from exposure to RF 
emissions from wireless phones, there is no reason to 
believe that accessories that claim to shield the head 
from those emissions reduce risks. Some products 
that claim to shield the user from RF absorption use 
special phone cases, while others involve nothing 
more than a metallic accessory attached to the 
phone. Studies have shown that these products 
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generally do not work as advertised. Unlike "hand-
free" kits, these so-called "shields" may interfere 
with proper operation of the phone. The phone may 
be forced to boost its power to compensate, leading 
to an increase in RF absorption. In February 2002, the 
Federal trade Commission (FTC) charged two 
companies that sold devices that claimed to protect 
wireless phone users from radiation with making 
false and unsubstantiated claims. According to FTC, 
these defendants lacked a reasonable basis to 
substantiate their claim.
How does FCC Audit Cell Phone RF?
After FCC grants permission for a particular cellular 
telephone to be marketed, FCC will occasionally 
conduct “post-grant” testing to determine whether 
production versions of the phone are being produced 
to conform with FCC regulatory requirements. The 
manufacturer of a cell phone that does not meet 
FCC’s regulatory requirements may be required to 
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remove the cell phone from use and to refund the 
purchase price or provide a replacement phone, and 
may be subject to civil or criminal penalties. In 
addition, if the cell phone presents a risk of injury to 
the user, FDA may also take regulatory action. The 
most important post-grant test, from a consumer’s 
perspective, is testing of the RF emissions of the 
phone. FCC measures the Specific Absorption Rate 
(SAR) of the phone, following a very rigorous testing 
protocol. As is true for nearly any scientific 
measurement, there is a possibility that the test 
measurement may be less than or greater than the 
actual RF emitted by the phone. This difference 
between the RF test measurement and actual RF 
emission is because test measurements are limited by 
instrument accuracy, because test measurement and 
actual use environments are different, and other 
variable factors. This inherent variability is known as 
“measurement uncertainty.” When FCC conducts 
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post-grant testing of a cell phone, FCC takes into 
account any measurement uncertainty to determine 
whether regulatory action is appropriate. This 
approach ensures that when FCC takes regulatory 
action, it will have a sound, defensible scientific 
basis.
FDA scientific staff reviewed the methodology used 
by FCC to measure cell phone RF, and agreed it is an 
acceptable approach, given our current 
understanding of the risks presented by cellular 
phone RF emissions. RF emissions from cellular 
phones have not been shown to present a risk of 
injury to the user when the measured SAR is less than 
the safety limits set by FCC (an SAR of 1.6 w/kg). 
Even in a case where the maximum measurement 
uncertainty permitted by current measurement 
standards was added to the maximum permissible 
SAR, the resulting SAR value would be well below 
any level known to produce an acute effect. 
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Consequently, FCC’s approach with measurement 
uncertainty will not result in consumers being 
exposed to any known risk from the RF emitted by 
cellular telephones.
FDA will continue to monitor studies and literature 
reports concerning acute effects of cell phone RF, 
and concerning chronic effects of long-term 
exposure to cellular telephone RF (that is, the risks 
from using a cell phone for many years). If new 
information leads FDA to believe that a change to 
FCC’s measurement policy may be appropriate, FDA 
will contact FCC and both agencies will work 
together to develop a mutually-acceptable approach.
Updated July 29, 2003