Microsoft RM-976 GSM/WCDMA cellular device w/BT, BLE, WLAN User Manual User Guide
Microsoft Mobile Oy GSM/WCDMA cellular device w/BT, BLE, WLAN User Guide
User Guide
Nokia Lumia XXX / Nokia Lumia XXX
Welcome to the
Nokia Lumia XXX / Nokia Lumia
XXX
2014-02-13 Issue 1.0 (draft) EN RM-976/RM-977/RM-978
Keys and parts
1 Audio connector AHJ 3.5 mm
2Earpiece
3Volume keys
4 Power/Lock key
5Microphone
6 Antenna area
7Camera
8 Loudspeaker
9Micro-USB connector
Some of the accessories mentioned in this user
guide may be sold separately.
Avoid touching the antenna area while the
antenna is in use. Contact with antennas affects
the communication quality and may reduce
battery life due to higher power level during
operation.
2
Get started
Before you start using your phone, remove the
back cover to insert the micro-SIM cards (also
known as mini-UICC cards).
Remove the back cover
Make sure the phone is switched off.
1. At the top corner of the phone, put your index
finger in the seam between the screen frame and
the back cover. Do not use any sharp tools, as
they may damage the phone.
2. Press the middle of the back cover, bend the
cover open, and remove it.
3
Insert the SIM and memory card
1. If the battery is in, lift it out.
2. Slide the micro-SIM card into the SIM slot with
the metal contact area down.
3. If you have a second SIM card, push it into the
SIM2 slot, until it locks into place (RM-978).
4. If you have a memory card, slide the card into
the memory card slot.
Use of incompatible SIM cards, or use of SIM card
adapters, may damage the card or the device, and
may corrupt data stored on the card.
4
Replace the battery and back cover
1. Line up the battery contacts, and put the
battery in.
2. Press the bottom edge of the back cover
against the bottom edge of your phone, and snap
the cover into place.
3. To switch your phone on, press and hold the
power key.
Charge the battery
Plug a compatible charger into a wall outlet, and
connect the micro-USB end to your phone. For
best performance, authentic Nokia USB chargers
are recommended. You can also charge your
phone from a computer with a USB cable.
If the battery is completely discharged, it may
need to charge for up to 20 minutes before you
can use your phone. The charging indicator may
not be displayed in this time.
5
Help and tips
There's a user guide in your phone – it's always
with you, available when needed. Check out
videos, find answers to your questions, and get
helpful tips. On the start screen, swipe left, and
tap Nokia Care. If you are a new Windows Phone
user, check out the New to Windows Phone?
section in the app.
For the online user guide, even more info, and
troubleshooting help, go to www.nokia.com/
support.
If your phone freezes
To reset the phone without losing your data and
settings, press and hold the power key for about
10 seconds. The phone vibrates and restarts.
6
Product and safety information
Important: For important info on the safe use of your device and
battery, read “Safety” and “Product and safety info” in the device
user guide at www.nokia.com/support and in the in-device user guide
before you take your device into use. Select Nokia Care.
For info on Nokia Service terms and Privacy policy, go to
www.nokia.com/privacy.
This user guide applies to Nokia Lumia XXX (RM-976 and RM-977) and
Nokia Lumia XXX (RM-978).
You can only use your device on the WCDMA 900, 2100; and GSM 850,
900, 1800, 1900 MHz networks (RM-976/RM-978) or WCDMA 850, 900,
1900, 2100; and GSM 850, 900, 1800, 1900 MHz networks (RM-977).
Use your device only with an original BL-5H rechargeable battery. Do
not dispose batteries as household waste. Charge your device with
AC-20 charger. Charger plug type may vary. Nokia may make
additional battery or charger models available for this device.
Third-party chargers that comply with the IEC/EN 62684 standard,
and that can connect to your device micro USB connector, may also
be compatible.
Additional safety information
Accessibility solutions
Nokia is committed to making mobile phones easy to use for all
individuals, including those with disabilities. For more information,
visit the Nokia website at www.nokiaaccessibility.com.
Hearing
Warning: When you use the headset, your ability to hear outside
sounds may be affected. Do not use the headset where it can
endanger your safety.
Some wireless devices may interfere with some hearing aids.
Information on health
The U.S. Food and Drug Administration (FDA) and the U.S. Federal
Communications Commission (FCC) published statements and
questions and answers concerning cellular telephones and health.
Nokia encourages you to visit these websites for updated
information. You can access the FDA website at www.fda.gov/
Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm and the
FCC website at transition.fcc.gov/oet/rfsafety/rf-faqs.html.
Additional health-related information is available from the World
Health Organization (WHO) at www.who.int/mediacentre/
factsheets/fs193/en/ and The National Cancer Institute ("NCI")
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www.cancer.gov/ncicancerbulletin/NCI_Cancer_Bulletin_092308/
page7. In the event that you are concerned about possible health
effects, the FDA suggests that you limit your own or your children’s
radio frequency (RF) exposure by limiting the length of calls or by
using handsfree devices.
Safety and texting while driving
Safety should be every driver’s first priority. Drivers must obey all
local laws that may include restrictions on the use of cellular
telephones or accessories while driving. If use is legal, always keep
your hands free to operate the vehicle while driving and use a
handsfree device whenever possible. Suspend calls in heavy traffic or
hazardous weather. Get to know your cellular phone and its features
and make any necessary information inputs prior to driving. Do not
input data or engage in text messaging while driving. Cellular
telephones should not be used when use may be a distraction to the
driver.
The Cellular Telecommunications & Internet Association (CTIA) has
published further info and tips on safe use of cellular telephones at
www.ctia.org/consumer_info/safety, which we encourage you to
review.
Certification information (SAR)
This mobile device meets international guidelines for exposure to
radio waves.
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields), recommended by international guidelines
from the independent scientific organization ICNIRP. These
guidelines incorporate substantial safety margins that are intended
to assure the protection of all persons regardless of age and health.
The exposure guidelines are based on the Specific Absorption Rate
(SAR), which is an expression of the amount of radio frequency (RF)
power deposited in the head or body when the device is transmitting.
The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10
grams of tissue.
SAR tests are carried out with the device in standard operating
positions, transmitting at its highest certified power level, in all its
frequency bands. The maximum recorded SAR values for this device
are:
Maximum SAR value Frequency bands
used when
Maximum SAR value
was recorded
When held against
the head
1.46 W/kg over 10g 4-slot GPRS 900 and
WLAN 2450
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When operated at a
separation distance
of 1.5 centimetres
(5/8 inch) from the
body
1.52 W/kg over 10g WCDMA 2100 and
WLAN 2450
Your mobile device is also designed to meet the United States Federal
Communications Commission (FCC) and Industry Canada SAR (IC)
guidelines. FCC ratings for your device and more information on SAR
can be found at transition.fcc.gov/oet/rfsafety/sar.html.
Information on IC SAR can be found at www.ic.gc.ca.
This device meets RF exposure guidelines when used against the head
or when positioned at least 1.5 centimetres (5/8 inch) away from the
body. When a carry case, belt clip or other form of device holder is
used for body-worn operation, it should not contain metal and should
provide at least the above stated separation distance from the body.
To send data or messages, a good connection to the network is
needed. Sending may be delayed until such a connection is available.
Follow the separation distance instructions until the sending is
finished.
During general use, the SAR values are usually well below the values
stated above. This is because, for purposes of system efficiency and
to minimise interference on the network, the operating power of your
mobile is automatically decreased when full power is not needed for
the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value.
Component and design changes may occur over time and some
changes could affect SAR values. The latest available SAR information
for this and other Nokia device models can be found at
www.nokia.com/sar.
For more info, go to www.sar-tick.com. Note that mobile devices may
be transmitting even if you are not making a voice call.
The World Health Organization (WHO) has stated that current
scientific information does not indicate the need for any special
precautions when using mobile devices. If you are interested in
reducing your exposure, they recommend you limit your usage or use
a hands-free kit to keep the device away from your head and body.
For more information and explanations and discussions on RF
exposure, go to the WHO website at www.who.int/peh-emf/en.
Nokia Care
For questions regarding your plans, billing or network please contact
your operator. For questions regarding your Nokia product and
warranty, please visit the support pages for your country at
www.nokia.com/support.
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Copyrights and other notices
DECLARATION OF CONFORMITY
Hereby, NOKIA CORPORATION declares that this RM-976/
RM-977/RM–978 product is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
A copy of the Declaration of Conformity can be found at
www.nokia.com/global/declaration/declaration-of-conformity.
The availability of products, features, apps and services may vary by
region. For more info, contact your Nokia dealer or your service
provider. This device may contain commodities, technology or
software subject to export laws and regulations from the US and other
countries. Diversion contrary to law is prohibited.
The contents of this document are provided "as is". Except as
required by applicable law, no warranties of any kind, either express
or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, are made in
relation to the accuracy, reliability or contents of this document.
Nokia reserves the right to revise this document or withdraw it at any
time without prior notice.
To the maximum extent permitted by applicable law, under no
circumstances shall Nokia or any of its licensors be responsible for
any loss of data or income or any special, incidental, consequential or
indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in
this document in any form without the prior written permission of
Nokia is prohibited. Nokia operates a policy of continuous
development. Nokia reserves the right to make changes and
improvements to any of the products described in this document
without prior notice.
Nokia does not provide a warranty for or take any responsibility for
the functionality, content, or end-user support of third-party apps
provided with your device. By using an app, you acknowledge that the
app is provided as is. Nokia does not make any representations,
provide a warranty, or take any responsibility for the functionality,
content, or end-user support of third-party apps provided with your
device.
The software in this device includes software licensed by Nokia from
Microsoft Corporation or its affiliates. To access the Windows Phone
software license terms, select Settings > about. Please read the
terms. Please note that by using the software, you accept the terms.
If you do not accept the terms, do not use the device or software.
Instead contact Nokia or the party from which you purchased the
device to determine its return policy.
FCC/MEXICO NOTICE
This FCC/MEXICO NOTICE is for RM-976/RM-977/RM-978.
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
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Any changes or modifications not expressly approved by Nokia could
void the user's authority to operate this equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Manufacturer: Nokia Corporation, Keilalahdentie 2–4, P.O. Box 226,
FI-00045 Nokia Group, Finland
Importer: Nokia Corporation (see above), or Nokia Komárom Kft,
Nokia Utca 1., 2900 Komárom, Hungary
TM & © 2014 Nokia. All rights reserved. Third party products/names
may be TMs of their respective owners.
The Bluetooth word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by Nokia is under license.
This product is licensed under the MPEG-4 Visual Patent Portfolio
License (i) for personal and noncommercial use in connection with
information which has been encoded in compliance with the MPEG-4
Visual Standard by a consumer engaged in a personal and
noncommercial activity and (ii) for use in connection with MPEG-4
video provided by a licensed video provider. No license is granted or
shall be implied for any other use. Additional information, including
that related to promotional, internal, and commercial uses, may be
obtained from MPEG LA, LLC. See www.mpegla.com.
11
NOKIA — MANUFACTURER’S LIMITED
WARRANTY
1. GENERAL
Nokia Inc. (“Nokia”) provides this Manufacturer's
Limited Warranty (“Warranty”) for genuine Nokia
product (the “Product”), which Nokia has released
for sale in the United States of America, and Nokia
Products Limited provides this Warranty for
genuine Nokia Products, which Nokia has released
for sale in in Canada (“Covered Countries”) since
1 November 2013. As applicable, “Nokia” as used
throughout, means either Nokia Inc. or Nokia
Products Limited.
This Warranty is distinct from any statutory rights
under any mandatory consumer protection laws
of your country or state applicable to you. It is
intended to grant you specific, and as the case
may be, additional rights, within the limits of what
is permissible under such law, and does not limit
the rights you may have under applicable
statutory product warrantee provisions. You may
have other rights based on local laws during or
after the Warranty period. These rights are not
excluded by this Warranty.
2. WARRANTY
From the date the Product is sold to an end-user
for the first time, as evidenced by the original
proof of purchase, Nokia warrants the Product is
free from defects in materials and workmanship
(“Defect”) as follows:
(i) Twelve (12) months for the main device;
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(ii) Twelve (12) months for accessories sold
separately or included in the sales pack of the
main device excluding batteries, covers, cables
and chargers; and
(iii) Six (6) months for all batteries, covers, cables
and chargers,
unless otherwise specified in the Product user
guide.
During the warranty period, Nokia will, in a
reasonable time, remedy the Defect free of
charge by either repairing or replacing the
defective Product or the defective part of it at its
option provided that you have informed Nokia of
the Defect before the warranty period expires.
When repairing or replacing your Product, Nokia
may use new or re-conditioned parts or products.
To the fullest extent permitted by applicable law,
no repair or replacement will renew or extend the
warranty period. Original or replacement parts or
replacement Products provided under this
Warranty will be covered by this Warranty for the
remainder of the original warranty period or for
sixty (60) days from the date of repair or
replacement, whichever is longer.
The Product or all parts of your Product that Nokia
has replaced shall become Nokia’s property.
Nokia does not warrant that software preinstalled
by or on behalf of Nokia in the Product (or
subsequent updates and upgrades) (together
“Nokia software”) will meet your requirements,
work in combination with any hardware or
software not provided by Nokia, is uninterrupted
or error free or that errors are correctable or will
be corrected. For Nokia software related errors,
Nokia will make available the latest version of the
Nokia software for reinstallation on your Product
or, if that would not be possible, another remedy,
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which in Nokia’s reasonable discretion,
satisfactorily addresses the error. Some Nokia
software may be subject to separate license
terms that are available with the software or your
local section of www.nokia.com.
Please always back up all data and content
stored on your Product before taking your
Product in for service since service activities will
erase all data from your Product.
3. WHAT THIS WARRANTY DOES NOT COVER
Nokia does not provide any warranty for the
following:
1 User guides;
2 Any (i) third party software, settings, content,
data, or links installed or downloaded onto your
Product at any time, or (ii) Nokia and third party
services or enabling clients even if preinstalled by
Nokia (please read the terms and conditions that
may accompany the services as those will define
your rights and obligations);
3 Any (i) normal wear and tear, (ii) reduced
charging capacity of the battery resulting from its
natural end of product life, or (iii) pixel defects in
your Product’s display that are within the scope
of industry standards;
4 SIM card and/or any cellular or other networks
or system on which your Product operates; or
5 Errors or damage caused by: (a) misuse or not
using your Product in accordance with the user
guide, such as if the Product has been exposed to
moisture, to dampness or to extreme thermal or
environmental conditions or to rapid changes in
such conditions, to corrosion, to oxidation, to
spillage of food or liquid or to influence from
chemical products, (b) using your Product with, or
connecting it to, any product, accessory,
software, or service not manufactured or
14
supplied by Nokia, (c) any products combined with
your Product by a third party, (d) damage or errors
caused by hacking, cracking, viruses, or other
malware, or by unauthorised access to services,
accounts, computer systems or networks; or (e)
other acts beyond Nokia’s reasonable control.
This Warranty is not valid:
1 Outside of the Covered Countries;
2 If your Product, or the software it runs on, has
been (a) opened, modified, or repaired without
Nokia’s authorisation, or (b) repaired with
unauthorised spare parts;
3 If your Product's serial number, the mobile
accessory date code, or the IMEI number has been
removed, erased, defaced, altered or if these are
illegible in any way;
4 If you have not installed the latest software
updates that are publicly available for your
Product within a reasonable time of their release;
or
5 If you refuse to give possession of the Product
to Nokia for repair and investigation.
If this Warranty does not cover your Product or
the issue based on which it requires service, Nokia
reserves the right to charge for the repair or
replacement of your Product, as well as a handling
fee.
4. LIMITATION OF NOKIA'S LIABILITY
To the extent permitted by applicable law(s),
Nokia shall not under any circumstances be liable,
either expressly or implicitly, for any
1 Damages or losses of any kind whatsoever
resulting from or relating to loss of, damage to,
or corruption of, content or data or the recreation
or transfer thereof even if such loss, damage, or
corruption was a result of a Defect in your
Product; and/or
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2 Loss of profit, products or functionality,
business, contracts, revenues or anticipated
savings, increased costs or expenses, or for any
indirect, consequential or special loss or damage.
To the extent permitted by applicable law, Nokia’s
liability shall be limited to the purchase value of
your Product.
The limitations in this clause 4 shall not apply in
case of Nokia’s negligence or intentional
misconduct or in case of death or personal injury
resulting from Nokia’s proven negligence.
5. OTHER IMPORTANT NOTICES
For further information on your Warranty, as well
as information needed to process your warranty
queries, please visit www.nokia.com.
Please ensure your operator has removed any
SIM-locks (or other equivalent mechanisms that
may lock your Product to a specific network or
operator) prior to delivering your Product for
repair.
Your Product may contain country specific
elements, including software. The warranty
services available in a particular country may be
limited to the Products and country specific
elements available in that country. Also, if your
Product has been re-exported from its original
destination to another country, your Product may
contain country specific elements that are not
considered a defect under this Warranty even if it
would not be operational.
United States: Nokia Inc., 200 South Mathilda,
Sunnyvale, California 94086
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