Microsoft RM-994 GSM/WCDMA cellular phone w/BT and WLAN User Manual 08
Microsoft Mobile Oy GSM/WCDMA cellular phone w/BT and WLAN 08
08
Nokia Lumia 1320
Welcome to the
Nokia Lumia 1320
Issue 1.0 EN
Psst...
This guide isn't all there is...
There's a user guide in your phone – it's always with you,
available when needed. On the start screen, swipe left, and
tap Nokia Care.
For the online user guide, even more info, and
troubleshooting help, go to www.nokia.com/support. You
can also scan the code to go to the website. Press , and
tap . Point the camera at the code, and tap the result.
Check out the videos at www.youtube.com/
NokiaSupportVideos.
For info on Nokia Service terms and Privacy policy, go to
www.nokia.com/privacy.
First start-up
Your new phone comes with great features that are
installed when you start your phone for the first time.
Allow some minutes while your phone sets up.
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Safety
We invite you to read the instructions on this guide before
using the device.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is
not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals
or near medical equipment, fuel, chemicals, or blasting
areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free
to operate the vehicle while driving. Your first
consideration while driving should be road
safety.
INTERFERENCE
All wireless devices may be susceptible to
interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair
this product.
BATTERIES, CHARGERS, AND OTHER
ACCESSORIES
Use only batteries, chargers, and other
accessories approved by Nokia for use with this
device. Third-party chargers that comply with
the IEC/EN 62684 standard, and that can connect to your
device micro USB connector, may be compatible. Do not
connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass
can break if the device is dropped on a hard
surface or receives a substantial impact. If the
glass breaks, do not touch the glass parts of the device or
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attempt to remove the broken glass from the device. Stop
using the device until the glass is replaced by qualified
service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your device near
your ear while the loudspeaker is in use.
SAR
This device meets RF exposure guidelines when
used either in the normal use position against
the ear or when positioned at least 1.5
centimetres (5/8 inch) away from the body. The
specific maximum SAR values can be found in the
Certification Information (SAR) section of this user guide.
For more info, go to www.sar-tick.com.
When a carry case, belt clip or other form of device holder
is used for body-worn operation, it should not contain
metal and should provide at least the above-stated
separation distance from the body. Note that mobile
devices may be transmitting even if you are not making a
voice call.
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Keys and parts
1 Connector for headphones and
loudspeakers (3.5 mm)
2Earpiece
3 Front camera
4Volume keys
5 Power/Lock key
6 Camera key
7 Back key
8Start key
9Search key
10 Microphone
11 Micro-USB connector. Also used to charge
the battery.
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Do not attempt to remove the battery from the
device. To replace the battery, take the device to
your nearest authorised service facility.
Some of the accessories mentioned in this user
guide may be sold separately.
7
Get started
Before you start using your phone, remove the
back cover to insert the micro-SIM card.
Remove the back cover
Make sure your phone is switched off.
At the bottom corner of the phone, put your
fingernail in the seam between the screen frame
and the back cover. Bend the back cover open,
and remove it. Only use your fingers to open the
cover.
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Insert the SIM and memory card
Important: This device is designed to be used
with a mini-UICC SIM card, also known as a micro-
SIM card only. A micro-SIM card is smaller than the
standard SIM card. Use of incompatible SIM cards,
or use of SIM card adapters, may damage the card
or the device, and may corrupt data stored on the
card.
1. Push the SIM card into the SIM card slot, contact
area face down.
2. If you have a microSD card, push the card into
the memory card slot until it locks into place.
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Close the back cover
Press the top edge of the back cover against the
top edge of your phone, and snap the back cover
into place.
Charge the battery
Connect the USB cable to the charger, plug the
charger into a wall outlet, and connect the micro-
USB end to your phone. You can also charge the
phone from a computer with the USB cable.
If the battery is completely discharged, it may
need to charge for up to 20 minutes before you
can use your phone. The charging indicator may
not be displayed in this time.
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Get the basics
Make a call
1. Tap > , type in the phone number, and tap
call. To type in the + character, used for
international calls, tap and hold 0.
The + character only works from abroad. The +
character may not work in all regions. In this case,
enter the international access code directly.
2. To end the call, tap end call.
Lock the keys and screen
Press the power key briefly.
To unlock, press the power key, and drag the lock
screen up.
Switch between views and apps
To switch between the start screen and the apps
menu, simply swipe left or right.
To switch between open apps, press and hold
, and choose the app you want. To close an app,
tap .
Personalise the start screen
To move a tile on the start screen, place your
finger on the item for a second or two, and drag
the item to a new location.
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Take your friends with you
Get in touch with your friends, family, colleagues,
you name it. The People hub is the place to
manage all your contact info.
1. To transfer contacts and text messages from
your old phone, on the start screen, swipe left,
and tap Transfer my Data.
2. Follow the instructions shown, and tap
continue.
3. Switch Bluetooth on, select your old phone
from the list, and follow the instructions shown
on both phones.
Not all phones may be compatible.
If your old phone is a Windows Phone device, you
can also sync your contacts to your Microsoft
account, and import them straight to your new
phone.
Add a new contact
Tap People, swipe to all, and tap .
Import contacts from a SIM card
Tap People, swipe to all, and tap >
settings > import SIM contacts.
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Browse the web
Who needs a computer when you can use Internet
Explorer 10 to catch up on the news and visit your
favourite websites? Your phone can connect to a
4G network when available, so you can enjoy fast
web browsing and video streaming on the go.
1. Tap Internet Explorer.
2. Write a web address in the address bar at the
bottom, and tap .
Tip: To quickly get to your favourites, add the
favourites icon to the address bar. Tap >
settings > Use address bar button for >
favourites.
Switch 4G on
On the start screen, swipe left, tap Settings >
mobile network, and switch Highest connection
speed to 4G.
Tip: In an area where 4G might not be available,
switch to 3G, so your battery lasts longer.
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Help and tips
Get the most out of your phone while getting the
battery life you need.
If you want to save battery power, you can:
• Switch battery saver mode on. On the start
screen, swipe left, and tap Settings > battery
saver.
• Close data connections, such as Bluetooth or
wireless networks, when you're not using them.
• Set your phone to check for new mail less
frequently.
• Lower the screen brightness, and set the screen
to switch off after a shorter time.
• Mute unnecessary sounds, such as key tones.
If your phone freezes
If your phone isn't responding, press and hold the
power key for over 8 seconds. The phone vibrates
and restarts.No content, such as contacts or
messages, is deleted.
If your issue remains unsolved, contact your
network service provider or Nokia for repair
options. Before sending your phone for repair,
always back up your data, as all personal data in
your phone may be deleted.
Find the answers to technical questions related to
your phone, and the nearest authorized repair
center addresses at www.nokia.com/support.
For the list of Mexico Repair Centers, see the
leaflet attached to this sales package.
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Feature-specific information
Using services or downloading content may cause the transfer of
large amounts of data, which may result in data costs.
Use only compatible memory cards approved for use with this device.
Incompatible cards may damage the card and the device and corrupt
data stored on the card.
Important: Avoid scratching the touch screen.
You can use USB charging when a wall outlet is not available. Data can
be transferred while charging the device. The efficiency of USB
charging power varies significantly, and it may take a long time for
charging to start and the device to start functioning.
You can send text messages that are longer than the character limit
for a single message. Longer messages are sent as two or more
messages. Your service provider may charge accordingly. Characters
with accents, other marks, or some language options, take more
space, and limit the number of characters that can be sent in a single
message.
Important: Use encryption to increase the security of your Wi-Fi
connection. Using encryption reduces the risk of others accessing
your data.
The list of countries and territories included in the time zone settings
does not imply sovereignty.
The software in this device includes software licensed by Nokia from
Microsoft Corporation or its affiliates. To access the Windows Phone
software license terms, select Settings > about. Please read the
terms. Please note that by using the software, you accept the terms.
If you do not accept the terms, do not use the device or software.
Instead contact Nokia or the party from which you purchased the
device to determine its return policy.
Product and safety information
Network services and costs
You can only use your device on the . You need a subscription with a
service provider.
Using some features and downloading content require a network
connection and may result in data costs. You may also need to
subscribe to some features.
Important: 4G/LTE might not be supported by your network
service provider or by the service provider you are using when
traveling. In these cases, you may not be able to make or receive calls,
send or receive messages or use mobile data connections. To make
sure your device works seamlessly when full 4G/LTE service is not
available, it is recommended that you change the highest connection
speed from 4G to 3G. To do this, swipe left on the start screen, and
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tap Settings > mobile network. Switch Highest connection speed
to 3G.
For more info, contact your network service provider.
Make an emergency call
1. Make sure the phone is switched on.
2. Check for adequate signal strength.
You may also need to do the following:
• Put a SIM card in the device, if supported by your device.
• Switch the call restrictions off in your phone, such as call barring,
fixed dialling, or closed user group.
• Make sure flight mode is not switched on.
• If the phone screen and keys are locked, unlock them.
3. Press .
4. Select .
5. Select .
6. Type in the official emergency number for your present location.
Emergency call numbers vary by location.
7. Select call.
8. Give the necessary info as accurately as possible. Do not end the
call until given permission to do so.
When you switch your phone on for the first time, you are asked to
create your Microsoft account and set up your phone. To make an
emergency call during the account and phone setup, tap emergency
call.
Important: Activate both cellular and internet calls, if your phone
supports internet calls. The phone may attempt to make emergency
calls both through cellular networks and through your internet call
service provider. Connections in all conditions cannot be guaranteed.
Never rely solely on any wireless phone for essential communications
like medical emergencies.
Take care of your device
See the in-device user guide for important instructions on how to take
care of your device.
Recycle
When this device has reached the end of its working life, all of its
materials can be recovered as materials and energy. For info on how
to recycle your old Nokia products and where to find collection sites,
go to www.nokia-latinoamerica.com/reciclaje, or call the Nokia
Contact Center.
Recycle packaging and user guides at your local recycling scheme.
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When you cooperate and deliver all these materials to one of the
available collection sites, you contribute in helping the environment
and help to ensure the health of future generations.
All electrical and electronic products and batteries may contain
recycleable metals and other potentially hazardous substances and
must be taken to their respective collection sites at the end of their
working life. Under no circumstances should you break open a battery
or other related materials. Do not dispose of these products as
unsorted municipal waste, as this may cause contamination of the
environment or risks to human health. All Nokia products are in
compliance to the applicable industry international production
standards and to all requirements defined by the competent
government agencies. For more info on the environmental attributes
of your device, see www.nokia.com/ecoprofile (in English).
About Digital Rights Management
When using this device, obey all laws and respect local customs,
privacy and legitimate rights of others, including copyrights.
Copyright protection may prevent you from copying, modifying, or
transferring photos, music, and other content.
Battery and charger info
Your device has an internal, non-removable, rechargeable battery. Do
not attempt to remove the battery, as you may damage the device.
To replace the battery, take the device to the nearest authorised
service facility.
Charge your device with AC-60AR, AC–60E, AC-60U or AC-60X
charger. Charger plug type may vary.
Third-party chargers that comply with the IEC/EN 62684 standard,
and that can connect to your device micro USB connector, may also
be compatible.
Nokia may make additional battery or charger models available for
this device.
Battery and charger safety
To unplug a charger or an accessory, hold and pull the plug, not the
cord.
When your charger is not in use, unplug it. If left unused, a fully
charged battery will lose its charge over time.
Always keep the battery between 15°C and 25°C (59°F and 77°F) for
optimal performance. Extreme temperatures reduce the capacity and
lifetime of the battery. A device with a hot or cold battery may not
work temporarily.
Do not dispose of batteries in a fire as they may explode. Obey local
regulations. Recycle when possible. Do not dispose as household
waste.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage
the battery in any way. If a battery leaks, do not let liquid touch skin
or eyes. If this happens, immediately flush the affected areas with
17
water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other
liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only.
Improper use, or use of unapproved or incompatible batteries or
chargers may present a risk of fire, explosion, or other hazard, and
may invalidate any approval or warranty. If you believe the battery or
charger is damaged, take it to a service centre before continuing to
use it. Never use a damaged battery or charger. Do not charge your
device during a lightning storm. Only use the charger indoors.
Additional safety information
Small children
Your device and its accessories are not toys. They may contain small
parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless
phones, may interfere with inadequately shielded medical devices'
function. Consult a physician or the medical device's manufacturer to
determine if it is adequately shielded from external radio energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical
devices recommend a minimum separation of 15.3 centimetres (6
inches) between a wireless device and the medical device. Persons
who have such devices should:
• Always keep the wireless device more than 15.3 centimetres (6
inches) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Switch the wireless device off if there is any reason to suspect that
interference is taking place.
• Follow the manufacturer directions for the implanted medical
device.
If you have any questions about using your wireless device with an
implanted medical device, consult your health care provider.
Accessibility solutions
Nokia is committed to making mobile phones easy to use for all
individuals, including those with disabilities. For more information,
visit the Nokia website at www.nokiaaccessibility.com (in English).
Hearing
Warning: When you use the headset, your ability to hear outside
sounds may be affected. Do not use the headset where it can
endanger your safety.
Some wireless devices may interfere with some hearing aids.
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Vehicles
Radio signals may affect improperly installed or inadequately
shielded electronic systems in vehicles. For more info, check with the
manufacturer of your vehicle or its equipment.
Only qualified personnel should install the device in a vehicle. Faulty
installation may be dangerous and invalidate your warranty. Check
regularly that all wireless device equipment in your vehicle is mounted
and operating properly. Do not store or carry flammable or explosive
materials in the same compartment as the device, its parts, or
accessories. Do not place your device or accessories in the air bag
deployment area.
Potentially explosive environments
Switch your device off in potentially explosive environments, such as
near petrol pumps. Sparks may cause an explosion or fire resulting in
injury or death. Note restrictions in areas with fuel; chemical plants;
or where blasting operations are in progress. Areas with a potentially
explosive environment may not be clearly marked. These usually are
areas where you are advised to switch your engine off, below deck on
boats, chemical transfer or storage facilities, and where the air
contains chemicals or particles. Check with the manufacturers of
vehicles using liquefied petroleum gas (such as propane or butane) if
this device can be safely used in their vicinity.
Certification information (SAR)
This mobile device meets international guidelines for exposure to
radio waves.
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields), recommended by international guidelines
from the independent scientific organization ICNIRP. These
guidelines incorporate substantial safety margins that are intended
to assure the protection of all persons regardless of age and health.
The exposure guidelines are based on the Specific Absorption Rate
(SAR), which is an expression of the amount of radio frequency (RF)
power deposited in the head or body when the device is transmitting.
The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10
grams of tissue.
SAR tests are carried out with the device in standard operating
positions, transmitting at its highest certified power level, in all its
frequency bands. The maximum recorded SAR values for this device
are:
Maximum SAR value Frequency bands
used when
Maximum SAR value
was recorded
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When held against
the head
0.46 W/kg over 10g WCDMA 2100 and
WLAN 2450
When operated at a
separation distance
of 1.5 centimetres
(5/8 inch) from the
body
0.44 W/kg over 10g WCDMA 2100 and
WLAN 2450
Your mobile device is also designed to meet the United States Federal
Communications Commission (FCC) guidelines. FCC ratings for your
device and more information on SAR can be found at
transition.fcc.gov/oet/rfsafety/sar.html.
This device meets RF exposure guidelines when used against the head
or when positioned at least 1.5 centimetres (5/8 inch) away from the
body. When a carry case, belt clip or other form of device holder is
used for body-worn operation, it should not contain metal and should
provide at least the above stated separation distance from the body.
To send data or messages, a good connection to the network is
needed. Sending may be delayed until such a connection is available.
Follow the separation distance instructions until the sending is
finished.
During general use, the SAR values are usually well below the values
stated above. This is because, for purposes of system efficiency and
to minimise interference on the network, the operating power of your
mobile is automatically decreased when full power is not needed for
the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value.
Component and design changes may occur over time and some
changes could affect SAR values. The latest available SAR information
for this and other Nokia device models can be found at
www.nokia.com/sar.
The World Health Organization (WHO) has stated that current
scientific information does not indicate the need for any special
precautions when using mobile devices. If you are interested in
reducing your exposure, they recommend you limit your usage or use
a hands-free kit to keep the device away from your head and body.
For more information and explanations and discussions on RF
exposure, go to the WHO website at www.who.int/peh-emf/en.
Nokia support messages
To help you take maximum advantage of your phone and services,
you may receive messages from Nokia. The messages may contain
tips and tricks and support. To provide the service described above,
your mobile phone number, the serial number of your phone, and
some identifiers of the mobile subscription may be sent to Nokia
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when you use the phone for the first time. This information may be
used as specified in the privacy policy, available at www.nokia.com.
Nokia Care
For questions regarding your plans, billing or network please contact
your operator. For questions regarding your Nokia product and
warranty, please visit the support pages for your country at
www.nokia.com/support.
Electrical information of the device
This information applies only in Mexico.
Product Mobile phone
Supplier Nokia
Model 1320
Charger AC-60U
The following electrical
characteristics apply for NOKIA
U chargers only.
Input 100-240 Vca 50-60 Hz 60–300
mA
Output 5,0 Vcc 350–1 500 mA
Rechargeable battery supplier Nokia
Phone power consumption 3,7 Vcc
Copyrights and other notices
DECLARATION OF CONFORMITY
Hereby, NOKIA CORPORATION declares that this RM-994 product is
in compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC. A copy of the Declaration of
Conformity can be found at www.nokia.com/global/declaration/
declaration-of-conformity (in English).
The availability of products, features, apps and services may vary by
region. For more info, contact your Nokia dealer or your service
provider. This device may contain commodities, technology or
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software subject to export laws and regulations from the US and other
countries. Diversion contrary to law is prohibited.
The contents of this document are provided "as is". Except as
required by applicable law, no warranties of any kind, either express
or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, are made in
relation to the accuracy, reliability or contents of this document.
Nokia reserves the right to revise this document or withdraw it at any
time without prior notice.
To the maximum extent permitted by applicable law, under no
circumstances shall Nokia or any of its licensors be responsible for
any loss of data or income or any special, incidental, consequential or
indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in
this document in any form without the prior written permission of
Nokia is prohibited. Nokia operates a policy of continuous
development. Nokia reserves the right to make changes and
improvements to any of the products described in this document
without prior notice.
Downloading of maps, games, music and videos and uploading of
images and videos may involve transferring large amounts of data.
Your service provider may charge for the data transmission. The
availability of particular products, services and features may vary by
region. Please check with your local Nokia dealer for further details
and availability of language options.
FCC/MEXICO NOTICE
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
For more info, go to transition.fcc.gov/oet/rfsafety/rf-faqs.html.
Any changes or modifications not expressly approved by Nokia could
void the user's authority to operate this equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
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• Consult the dealer or an experienced radio/TV technician for help.
TM & © 2013 Nokia. All rights reserved. Third party products/names
may be TMs of their respective owners.
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows
and the Windows logo are trademarks of the Microsoft group of
companies.
The Bluetooth word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by Nokia is under license.
Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
Manufactured under license from Dolby Laboratories.
This product is licensed under the MPEG-4 Visual Patent Portfolio
License (i) for personal and noncommercial use in connection with
information which has been encoded in compliance with the MPEG-4
Visual Standard by a consumer engaged in a personal and
noncommercial activity and (ii) for use in connection with MPEG-4
video provided by a licensed video provider. No license is granted or
shall be implied for any other use. Additional information, including
that related to promotional, internal, and commercial uses, may be
obtained from MPEG LA, LLC. See www.mpegla.com (in English).
NOKIA — MANUFACTURER’S LIMITED
WARRANTY
1. GENERAL
Nokia Corporation, its affiliated companies, in case of Mexico, Nokia
México S.A. de C.V., (“Nokia”) provides this Manufacturer's Limited
Warranty (“Warranty”) for genuine Nokia product (the “Product”),
which Nokia has released for sale in Latin America (“Covered
Countries”) since 1 November 2013. Nokia México S.A. de C.V. has its
main offices at Guillermo Gonzáles Camarena No. 1200, Piso 15, Col.
Lomas de Santa Fe, Deleg. Alvaro Obregón, C.P. 01210, México D.F.,
México. The Warranty may be enforced at the Authorized Service
Centres identified herein.
This Warranty is distinct from any statutory rights under any
mandatory consumer protection laws of your country applicable to
you. It is intended to grant you specific, and as the case may be,
additional rights, within the limits of what is permissible under such
law, and does not limit the rights you may have under applicable
statutory product warrantee provisions. You may have other rights
based on local laws during or after the Warranty period. These rights
are not excluded by this Warranty.
2. WARRANTY
From the date the Product is sold to an end-user for the first time, as
evidenced by the original proof of purchase, Nokia warrants the
Product is free from defects in materials and workmanship (“Defect”)
as follows:
(i) Twelve (12) months for the main device;
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(ii) Twelve (12) months for accessories sold separately or included in
the sales pack of the main device excluding batteries, covers, cables
and chargers; and
(iii) Six (6) months for all batteries, covers, cables and chargers,
unless otherwise specified in the Product user guide.
During the warranty period, Nokia will, in a reasonable time, remedy
the Defect free of charge by either repairing or replacing the
defective Product or the defective part of it at its option provided that
you have informed Nokia of the Defect before the warranty period
expires. When repairing or replacing your Product, Nokia may use new
or re-conditioned parts or products.
To the fullest extent permitted by applicable law, no repair or
replacement will renew or extend the warranty period. Original or
replacement parts or replacement Products provided under this
Warranty will be covered by this Warranty for the remainder of the
original warranty period or for sixty (60) days from the date of repair
or replacement, whichever is longer.
The Product or all parts of your Product that Nokia has replaced shall
become Nokia’s property.
Nokia does not warrant that software preinstalled by or on behalf of
Nokia in the Product (or subsequent updates and upgrades) (together
“Nokia software”) will meet your requirements, work in combination
with any hardware or software not provided by Nokia, is uninterrupted
or error free or that errors are correctable or will be corrected. For
Nokia software related errors, Nokia will make available the latest
version of the Nokia software for reinstallation on your Product or, if
that would not be possible, another remedy, which in Nokia’s
reasonable discretion, satisfactorily addresses the error. Some Nokia
software may be subject to separate license terms that are available
with the software or your local section of www.nokia.com.
Please always back up all data and content stored on your Product
before taking your Product in for service since service activities will
erase all data from your Product.
3. WHAT THIS WARRANTY DOES NOT COVER
Nokia does not provide any warranty for the following:
1 User guides;
2 Any (i) third party software, settings, content, data, or links installed
or downloaded onto your Product at any time, or (ii) Nokia and third
party services or enabling clients even if preinstalled by Nokia (please
read the terms and conditions that may accompany the services as
those will define your rights and obligations);
3 Any (i) normal wear and tear, (ii) reduced charging capacity of the
battery resulting from its natural end of product life, or (iii) pixel
defects in your Product’s display that are within the scope of industry
standards;
4 SIM card and/or any cellular or other networks or system on which
your Product operates; or
5 Errors or damage caused by: (a) misuse or not using your Product in
accordance with the user guide, such as if the Product has been
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exposed to moisture, to dampness or to extreme thermal or
environmental conditions or to rapid changes in such conditions, to
corrosion, to oxidation, to spillage of food or liquid or to influence
from chemical products, (b) using your Product with, or connecting it
to, any product, accessory, software, or service not manufactured or
supplied by Nokia, (c) any products combined with your Product by a
third party, (d) damage or errors caused by hacking, cracking, viruses,
or other malware, or by unauthorised access to services, accounts,
computer systems or networks; or (e) other acts beyond Nokia’s
reasonable control.
This Warranty is not valid:
1 Outside of the Covered Countries;
2 If your Product, or the software it runs on, has been (a) opened,
modified, or repaired without Nokia’s authorisation, or (b) repaired
with unauthorised spare parts;
3 If your Product's serial number, the mobile accessory date code, or
the IMEI number has been removed, erased, defaced, altered or if
these are illegible in any way;
4 If you have not installed the latest software updates that are publicly
available for your Product within a reasonable time of their release;
or
5 If you refuse to give possession of the Product to Nokia for repair
and investigation.
If this Warranty does not cover your Product or the issue based on
which it requires service, Nokia reserves the right to charge for the
repair or replacement of your Product, as well as a handling fee.
4. LIMITATION OF NOKIA'S LIABILITY
To the extent permitted by applicable law(s), Nokia shall not under
any circumstances be liable, either expressly or implicitly, for any
1 Damages or losses of any kind whatsoever resulting from or relating
to loss of, damage to, or corruption of, content or data or the
recreation or transfer thereof even if such loss, damage, or
corruption was a result of a Defect in your Product; and/or
2 Loss of profit, products or functionality, business, contracts,
revenues or anticipated savings, increased costs or expenses, or for
any indirect, consequential or special loss or damage.
To the extent permitted by applicable law, Nokia’s liability shall be
limited to the purchase value of your Product.
The limitations in this clause 4 shall not apply in case of Nokia’s
negligence or intentional misconduct or in case of death or personal
injury resulting from Nokia’s proven negligence.
5. OTHER IMPORTANT NOTICES
For further information on your Warranty, as well as information
needed to process your warranty queries, please visit
www.nokia.com.
Please ensure your operator has removed any SIM-locks (or other
equivalent mechanisms that may lock your Product to a specific
network or operator) prior to delivering your Product for repair.
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Your Product may contain country specific elements, including
software. The warranty services available in a particular country may
be limited to the Products and country specific elements available in
that country. Also, if your Product has been re-exported from its
original destination to another country, your Product may contain
country specific elements that are not considered a defect under this
Warranty even if it would not be operational.
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