Microsoft TAA GSM/WCDMA/LTE cellular device w/BT, BLE, WLAN and NFC User Manual User Guide

Microsoft Mobile Oy GSM/WCDMA/LTE cellular device w/BT, BLE, WLAN and NFC User Guide

User Guide

Quick Guidex Issue 2015-02-06 EN RM-1075
Keys and parts Important: For important info on the safe use ofyour device and battery, read “For your safety” and“Product and safety info” at www.microsoft.com/mobile/support/ before you take your device intouse. The same info is available in the in-device userguide. Select Lumia Help+Tips.1 Front camera2Earpiece3 Volume keys4 Power/Lock key5Microphone6 Micro-USB connector7 Audio connector AHJ 3.5 mm8 Camera lens9 Camera flash10 Loudspeaker11 Antenna areaSome of the accessories mentioned in this userguide, such as charger, headset, or data cable, maybe sold separately.Avoid touching the antenna area while the antennais in use. Contact with antennas affects thecommunication quality and may reduce battery lifedue to higher power level during operation.
Get startedBefore you start using your phone, remove the backcover and battery to insert the micro-SIM cards (alsoknown as mini-UICC cards).Remove the back cover and batteryMake sure the phone is switched off.1. At the top corner of the phone, put your finger inthe seam between the screen frame and the backcover. Do not use any sharp tools, as they maydamage the phone.2. Press the middle of the back cover, bend the coveropen, and remove it.3. If the battery is in, lift it out.
Insert the SIM and memory card1. Slide the micro-SIM card into the SIM slot with themetal contact area down.2. If you have a second SIM card, slide it into theSIM2 slot.3. If you have a memory card, slide the card into thememory card slot.It is recommended that you use a fast microSD cardfrom a well-known manufacturer.Use only original micro-SIM cards. Use ofincompatible SIM cards, or use of SIM card adapters,may damage the card or the device, and maycorrupt data stored on the card.
Replace the battery and back cover1. Line up the battery contacts, and put the batteryin.2. Press the bottom edge of the back cover againstthe bottom edge of your phone, and snap the coverinto place.Charge the batteryPlug a compatible charger into a wall outlet, andconnect the micro-USB end to your phone. You canalso charge your phone from a computer with a USBcable.If the battery is completely discharged, it may takeup to 20 minutes before the charging indicator isdisplayed.
Set up your phone1. To switch your phone on, press and hold thepower key, and follow the instructions shown onyour phone.2. When asked, create your Microsoft account if youdon’t have one already, or sign in with your existingXbox, Hotmail, or Outlook username and password.Make sure you remember the credentials for theMicrosoft account you added to your phone.You need a Microsoft account to back up andrestore your phone, to buy, install, and update apps,and to access some Microsoft services, such asOneDrive.Allow some minutes while your phone installs all itsfeatures. Tip: If your screen switches off, press the powerkey, and drag the lock screen up.
Explore your tiles and appsThe start screen is the main view of your phone. Pinshortcuts to apps, contacts, browser bookmarks,and more, and arrange and resize the tiles. Sometiles may show you notifications and updates.The apps menu is the home to all your apps. To goto the apps menu from the start screen, swipe left.To go back, swipe right. Tip: To go back to the start screen from any view,tap . To switch between open apps, tap and hold, and choose the app you want. To close an app,tap .To see more options, such as settings, in an app, tap at the bottom right corner.
Navigate by touchTo use your phone, simply swipe, tap, or tap andhold the screen.SwipePlace your finger on the screen, and slide your fingerin the direction you want.For example, to open the action centre, place afinger at the top of the screen, and slide it down. Tohide the navigation bar, swipe up from the bottomof the screen. To see the navigation bar again, swipeup.Zoom in or outPlace 2 fingers on an item, such as a photo or a webpage, and slide your fingers apart or together.Tap and hold to open a menuPlace your finger on an item, until the menu opens.
Transfer content from your oldphoneYou can transfer content from your old phone inseveral ways.To transfer your contacts, text messages, pictures,and videos, use the Transfer my Data app. Your oldphone must support Bluetooth. Not all phones orcontent may be compatible with the transfer.To transfer other content, such as music, see thesection for new Lumia users in the Lumia Help+Tips app, or go to www.microsoft.com/mobile/switch-easy. Tip: If your old phone is a Lumia phone and you'vebacked up the content and settings to yourMicrosoft account, sign in to your Microsoft accounton your new phone to get the backup.
Help and tipsThere's a user guide in your phone – it's always withyou, available when needed. Check out videos, findanswers to your questions, and get helpful tips. Onthe start screen, swipe left, and tap Lumia Help+Tips. If you’re new to Lumia, check out the sectionfor new users. Make sure to keep the Lumia Help+Tips app up to date.For the online user guide, even more info, andtroubleshooting help, go to www.microsoft.com/mobile/support/.If your phone doesn’t respondTo restart the phone without losing your data andsettings, press and hold the power key for about 10seconds. The phone vibrates and restarts.You can also remove and replace the battery, andswitch the phone on.
Product and safety infoFor info on Microsoft Mobile Service terms and Privacy policy, go towww.microsoft.com/mobile/privacypolicy.You can only use your device on the LTE TDD 2300 (40), 2600 (38); LTEFDD 700 (12), 700 (17), 700 (28), 800, 850, 900, 1700/2100, 1900, 2100,2600; WCDMA 850, 900, 1700/2100, 1900, 2100; and GSM 850, 900, 1800,1900 MHz networks.Use your device only with an original BV-T5C rechargeable battery. Donot dispose batteries as household waste. Charge your device with AC-20charger. Charger plug type may vary. Microsoft Mobile may makeadditional battery or charger models available for this device.Third-party chargers that comply with the IEC/EN 62684 standard, andthat can connect to your device micro USB connector, may also becompatible.To prevent possible hearing damage, do not listen at high volume levelsfor long periods. Exercise caution when holding your device near yourear while the loudspeaker is in use.When using this device, obey all laws and respect local customs, privacyand legitimate rights of others, including copyrights.Additional safety informationAccessibility solutionsMicrosoft Mobile is committed to making mobile phones easy to use forall individuals, including those with disabilities. For more information,visit aka.ms/phoneaccessibility.Hearing Warning: When you use the headset, your ability to hear outsidesounds may be affected. Do not use the headset where it can endangeryour safety.Some wireless devices may interfere with some hearing aids.NickelThe surface of this device is nickel-free.Information on healthThe U.S. Food and Drug Administration (FDA) and the U.S. FederalCommunications Commission (FCC) published statements andquestions and answers concerning cellular telephones and health.Microsoft Mobile encourages you to visit these websites for updatedinformation. You can access the FDA website at www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/CellPhones/default.htm and theFCC website at transition.fcc.gov/oet/rfsafety/rf-faqs.html. Additional
health-related information is available from the World HealthOrganization (WHO) at www.who.int/mediacentre/factsheets/fs193/en/ and The National Cancer Institute ("NCI") www.cancer.gov/cancertopics/factsheet/Risk/cellphones. In the event that you areconcerned about possible health effects, the FDA suggests that you limityour own or your children’s radio frequency (RF) exposure by limitingthe length of calls or by using handsfree devices.Safety and texting while drivingSafety should be every driver’s first priority. Drivers must obey all locallaws that may include restrictions on the use of cellular telephones oraccessories while driving. If use is legal, always keep your hands free tooperate the vehicle while driving and use a handsfree device wheneverpossible. Suspend calls in heavy traffic or hazardous weather. Get to knowyour cellular phone and its features and make any necessary informationinputs prior to driving. Do not input data or engage in text messagingwhile driving. Cellular telephones should not be used when use may bea distraction to the driver.The Cellular Telecommunications & Internet Association (CTIA) haspublished further info and tips on safe use of cellular telephones atwww.ctia.org/consumer_info/safety, which we encourage you toreview.Certification information (SAR)This mobile device meets international guidelines for exposure toradio waves.Your mobile device is a radio transmitter and receiver. It is designed notto exceed the limits for exposure to radio waves (radio frequencyelectromagnetic fields), recommended by international guidelines fromthe independent scientific organization ICNIRP. These guidelinesincorporate substantial safety margins that are intended to assure theprotection of all persons regardless of age and health.The exposure guidelines are based on the Specific Absorption Rate (SAR),which is an expression of the amount of radio frequency (RF) powerdeposited in the head or body when the device is transmitting. TheICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10 gramsof tissue.SAR tests are carried out with the device in standard operating positions,transmitting at its highest certified power level, in all its frequency bands.The maximum recorded SAR values for this device are:Maximum SAR value Frequency bandsused when MaximumSAR value wasrecordedWhen held againstthe head0.65 W/kg over 10g 3-slot GPRS1800 +WLAN2450
When operated at aseparation distanceof 1.5 centimetres(5/8 inch) from thebody0.53 W/kg over 10g 2-slot GPRS850 +WLAN2450Your mobile device is also designed to meet the United States FederalCommunications Commission (FCC) and Industry Canada SAR (IC)guidelines. FCC ratings for your device and more information on SAR canbe found at transition.fcc.gov/oet/rfsafety/sar.html. Information on ICSAR can be found at www.ic.gc.ca.This device meets RF exposure guidelines when used against the heador when positioned at least 1.5 centimetres (5/8 inch) away from thebody. When a carry case, belt clip or other form of device holder is usedfor body-worn operation, it should not contain metal and should provideat least the above stated separation distance from the body.To send data or messages, a good connection to the network is needed.Sending may be delayed until such a connection is available. Follow theseparation distance instructions until the sending is finished.During general use, the SAR values are usually well below the valuesstated above. This is because, for purposes of system efficiency and tominimise interference on the network, the operating power of yourmobile is automatically decreased when full power is not needed for thecall. The lower the power output, the lower the SAR value.Device models may have different versions and more than one value.Component and design changes may occur over time and some changescould affect SAR values. The latest available SAR information for this andother Microsoft Mobile device models can be found atsar.microsoft.com.For more info, go to www.sar-tick.com. Note that mobile devices maybe transmitting even if you are not making a voice call.The World Health Organization (WHO) has stated that current scientificinformation does not indicate the need for any special precautions whenusing mobile devices. If you are interested in reducing your exposure,they recommend you limit your usage or use a hands-free kit to keepthe device away from your head and body. For more information andexplanations and discussions on RF exposure, go to the WHO website atwww.who.int/peh-emf/en.CareFor questions regarding your plans, billing or network please contactyour operator. For questions regarding your product and warranty,please visit the support pages for your country at www.microsoft.com/mobile/support/.
Copyrights and other noticesDeclaration of ConformityHereby, Microsoft Mobile Oy declares that this RM-1075 product is incompliance with the essential requirements and other relevantprovisions of Directive 1999/5/EC. A copy of the Declaration ofConformity can be found at www.microsoft.com/mobile/declaration-of-conformity.The availability of products, features, apps and services may vary byregion. For more info, contact your dealer or your service provider. Thisdevice may contain commodities, technology or software subject toexport laws and regulations from the US and other countries. Diversioncontrary to law is prohibited.The contents of this document are provided "as is". Except as requiredby applicable law, no warranties of any kind, either express or implied,including, but not limited to, the implied warranties of merchantabilityand fitness for a particular purpose, are made in relation to the accuracy,reliability or contents of this document. Microsoft Mobile reserves theright to revise this document or withdraw it at any time without priornotice.To the maximum extent permitted by applicable law, under nocircumstances shall Microsoft Mobile or any of its licensors beresponsible for any loss of data or income or any special, incidental,consequential or indirect damages howsoever caused.Reproduction, transfer or distribution of part or all of the contents in thisdocument in any form without the prior written permission of MicrosoftMobile is prohibited. Microsoft Mobile operates a policy of continuousdevelopment. Microsoft Mobile reserves the right to make changes andimprovements to any of the products described in this documentwithout prior notice.Microsoft Mobile does not make any representations, provide awarranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device. By using anapp, you acknowledge that the app is provided as is.To access the Windows Phone software license terms, select Settings >about. Please read the terms. Please note that by using the software, youaccept the terms. If you do not accept the terms, do not use the deviceor software. Instead contact Microsoft Mobile or the party from whichyou purchased the device to determine its return policy.FCC/MEXICO NOTICEThis device complies with part 15 of the FCC rules. Operation is subjectto the following two conditions: (1) This device may not cause harmfulinterference, and (2) this device must accept any interference received,including interference that may cause undesired operation. Any changesor modifications not expressly approved by Microsoft Mobile could voidthe user's authority to operate this equipment.Note: This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. Ifthis equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off andon, the user is encouraged to try to correct the interference by one ormore of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from thatto which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.FCC ID location: On the start screen, swipe down from the top of thescreen, and tap ALL SETTINGS > extras+info.Manufacturer and/or importer in EU, excluding UK: Microsoft Mobile Oy,Keilalahdentie 2–4, 02150 Espoo, Finland. In UK, the importer is MicrosoftMobile Sales International Oy, Keilalahdentie 2-4, 02150 Espoo, Finland,or Nokia UK Ltd., The Broadgate Tower, Third Floor, 20 Primrose Street,London EC2A 2RS.TM © 2015 Microsoft Mobile. All rights reserved. Microsoft, Windows,the Windows logo and Lumia are trademarks of the Microsoft group ofcompanies. Third party products/names may be TMs of their respectiveowners.The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.and any use of such marks by Microsoft Mobile is under license.This product is licensed under the MPEG-4 Visual Patent Portfolio License(i) for personal and noncommercial use in connection with informationwhich has been encoded in compliance with the MPEG-4 Visual Standardby a consumer engaged in a personal and noncommercial activity and(ii) for use in connection with MPEG-4 video provided by a licensed videoprovider. No license is granted or shall be implied for any other use.Additional information, including that related to promotional, internal,and commercial uses, may be obtained from MPEG LA, LLC. Seewww.mpegla.com.MANUFACTURER’S LIMITEDWARRANTY1. GENERALNokia Inc., a subsidiary of Microsoft Mobile Oy, provides thisManufacturer's Limited Warranty (“Warranty”) for genuine product (the
“Product”) which has been released for sale in the United States ofAmerica, and Microsoft Mobile Canada Inc., a subsidiary of MicrosoftMobile Oy, provides this Warranty for Product which has been releasedfor sale in Canada (“Covered Countries”). As applicable, “Manufacturer”as used throughout, means either Nokia Inc. or Microsoft Mobile CanadaInc.IF YOU LIVE IN (OR IF A BUSINESS YOUR PRINCIPAL PLACE OFBUSINESS IS IN) THE UNITED STATES, SECTION 6 CONTAINS ABINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. ITAFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE A DISPUTE WITHMANUFACTURER. PLEASE READ IT.This warranty gives you specific legal rights. You may also have otherrights which vary from State to State or Province to Province.2. WARRANTY(i) Twelve (12) months for the main device;(ii) Twelve (12) months for accessories sold separately or included in thesales pack of the main device excluding batteries, covers, cables andchargers; and(iii) Six (6) months for all batteries, covers, cables and chargers, unlessotherwise specified in the Product user guide.During the warranty period, Manufacturer will, in a reasonable time,remedy the defect free of charge by either repairing or replacing thedefective Product or the defective part of it at its option provided thatyou have informed Manufacturer of the defect before the warrantyperiod expires. When repairing or replacing your Product, Manufacturermay use new or re-conditioned parts or products.To the fullest extent permitted by applicable law, no repair orreplacement will renew or extend the warranty period. Original orreplacement parts or replacement Products provided under thisWarranty will be covered by this Warranty for the remainder of theoriginal warranty period or for sixty (60) days from the date of repair orreplacement, whichever is longer.IF YOUR STATE’S OR PROVINCE’S LAW GIVES YOU ANY IMPLIEDWARRANTY, INCLUDING AN IMPLIED WARRANTY OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ITSDURATION IS LIMITED TO THE WARRANTY PERIOD. Some States orProvinces do not allow limitations on how long an implied warranty lasts,so this limitation may not apply to You.The Product or all parts of your Product that Manufacturer has replacedshall become Manufacturer’s property.Manufacturer does not warrant that software preinstalled by or on behalfof Manufacturer in the Product (or subsequent updates and upgrades)(together “Manufacturer software”) will meet your requirements, workin combination with any hardware or software not provided byManufacturer, is uninterrupted or error free or that errors are correctableor will be corrected. For Manufacturer software related errors,Manufacturer will make available the latest version of the Manufacturersoftware for reinstallation on your Product or, if that would not bepossible, another remedy, which in Manufacturer’s reasonable
discretion, satisfactorily addresses the error. Some Manufacturersoftware may be subject to separate license terms that are available withthe software or your local section of www.microsoft.com/mobile.Please always back up all data and content stored on your Productbefore taking your Product in for service since service activities willerase all data from your Product.3. WHAT THIS WARRANTY DOES NOT COVERManufacturer does not provide any warranty for the following:1 User guides;2 Any (i) third party software, settings, content, data, or links installed ordownloaded onto your Product at any time, or (ii) Manufacturer andthird party services or enabling clients even if preinstalled byManufacturer (please read the terms and conditions that mayaccompany the services as those will define your rights and obligations);3 Any (i) normal wear and tear, (ii) reduced charging capacity of thebattery resulting from its natural end of product life, or (iii) pixel defectsin your Product’s display that are within the scope of industry standards;4 SIM card and/or any cellular or other networks or system on which yourProduct operates; or5 Errors or damage caused by: (i) misuse or not using your Product inaccordance with the user guide, such as if the Product has been exposedto moisture, to dampness or to extreme thermal or environmentalconditions or to rapid changes in such conditions, to corrosion, tooxidation, to spillage of food or liquid or to influence from chemicalproducts, (ii) using your Product with, or connecting it to, any product,accessory, software, or service not manufactured or supplied byManufacturer, (iii) any products combined with your Product by a thirdparty, (iv) damage or errors caused by hacking, cracking, viruses, or othermalware, or by unauthorised access to services, accounts, computersystems or networks; or (v) other acts beyond Manufacturer’s reasonablecontrol.This Warranty is not valid:1 Outside of the Covered Countries;2 If your Product, or the software it runs on, has been (i) opened,modified, or repaired without Manufacturer’s authorisation, or (ii)repaired with unauthorised spare parts;3 If your Product's serial number, the mobile accessory date code, or theIMEI number has been removed, erased, defaced, altered or if these areillegible in any way;4 If you have not installed the latest software updates that are publiclyavailable for your Product within a reasonable time of their release; or5 If you refuse to give possession of the Product to Manufacturer forrepair and investigation.If this Warranty does not cover your Product or the issue based on whichit requires service, Manufacturer reserves the right to charge for therepair or replacement of your Product, as well as a handling fee.4. LIMITATION OF MANUFACTURER'S LIABILITYTo the extent permitted by applicable law(s), Manufacturer shall notunder any circumstances be liable, either expressly or impliedly, for any
1 Damages or losses of any kind whatsoever resulting from or relating toloss of, damage to, or corruption of, content or data or the recreation ortransfer thereof even if such loss, damage, or corruption was a result ofa Defect in your Product; and/or2 Loss of profit, products or functionality, business, contracts, revenuesor anticipated savings, increased costs or expenses, or for any indirect,consequential or special loss or damage.To the extent permitted by applicable law, Manufacturer’s liability shallbe limited to the purchase value of your Product.5. CHOICE OF LAWThe laws of the State or Province where you live (or if a business yourprincipal place of business) govern the interpretation of this warranty,any claim that Manufacturer has breached it, and all other claims(including consumer protection, unfair competition, implied warranty,and tort claims), regardless of conflict of law principles, except that theFederal Arbitration Act governs all provisions relating to arbitration.6. BINDING ARBITRATION AND CLASS ACTION WAIVER IF YOU LIVEIN (OR IF A BUSINESS YOUR PRINCIPAL PLACE OF BUSINESS IS IN) THEUNITED STATESThis section applies to any dispute EXCEPT DISPUTES RELATING TO THEENFORCEMENT OR VALIDITY OF YOUR, MANUFACTURER’S, OREITHER YOUR OR MANUFACTURER’S LICENSOR’S INTELLECTUALPROPERTY RIGHTS. The term “dispute” means any dispute, action orother controversy between you and Manufacturer concerning theProduct (including its price) or this warranty, whether in contract,warranty, tort, statute, regulation, ordinance or any other legal orequitable basis. “Dispute” will be given the broadest possible meaningallowable under law.1 Notice of Dispute. In the event of a dispute, you or Manufacturer mustgive the other a Notice of Dispute, which is a written statement that setsforth the name, address and contact information of the party giving it,the facts giving rise to the dispute, and the relief requested. You mustsend any Notice of Dispute by U.S. Mail to Nokia Inc., ATTN: LCAARBITRATION, One Microsoft Way, Redmond WA 98052-6399. A formis available at go.microsoft.com/fwlink/?linkid=245499. Manufacturerwill send any Notice of Dispute to you by U.S. Mail to your address if wehave it, or otherwise to your e-mail address. You and Manufacturer willattempt to resolve any dispute through informal negotiation within 60days from the date the Notice of Dispute is sent. After 60 days, you orManufacturer may commence arbitration.2 Small Claims Court. You may also litigate any dispute in small claimscourt in your county of residence (or if a business your principal place ofbusiness) or King County, Washington, if the dispute meets allrequirements to be heard in the small claims court. You may litigate insmall claims court whether or not you negotiated informally first.3 Binding Arbitration. If you and Manufacturer do not resolve anydispute by informal negotiation or in small claims court, any othereffort to resolve the dispute will be conducted exclusively byindividual binding arbitration governed by the Federal Arbitration Act
(“FAA”). Class arbitrations are not permitted. You are giving up theright to litigate disputes in court before a judge or jury (or participateas a party or class member). Instead, all disputes will be resolved beforea neutral arbitrator, whose decision will be final except for a limited rightof appeal under the FAA. Any court with jurisdiction over the parties mayenforce the arbitrator’s award.4 Class Action Waiver. Any proceedings to resolve or litigate anydispute in any forum will be conducted solely on an individual basis.Neither you nor Manufacturer will seek to have any dispute heard asa class action, private attorney general action, or in any otherproceeding in which either party acts or proposes to act in arepresentative capacity. No arbitration or other proceeding will becombined with another without the prior written consent of all partiesto all affected arbitrations or proceedings.5 Arbitration Procedure. Any arbitration will be conducted by theAmerican Arbitration Association (the “AAA”) under its CommercialArbitration Rules. If you are an individual and use the ManufacturerProduct for personal or household use, or if the value of the dispute is$75,000 or less whether or not you are an individual or how you use theProduct, the AAA’s Supplementary Procedures for Consumer-RelatedDisputes will also apply. For more information, see www.adr.org or call1-800-778-7879. To commence arbitration, submit the form available atgo.microsoft.com/fwlink/?linkid=245497 to the AAA. You agree tocommence arbitration only in your county of residence (or if a businessyour principal place of business) or in King County, Washington.Manufacturer agrees to commence arbitration only in your county ofresidence (or if a business your principal place of business). You mayrequest a telephonic or in-person hearing by following the AAA rules. Ina dispute involving $10,000 or less, any hearing will be telephonic unlessthe arbitrator finds good cause to hold an in-person hearing instead. Thearbitrator may award the same damages to you individually as a courtcould. The arbitrator may award declaratory or injunctive relief only toyou individually, and only to the extent required to satisfy your individualclaim6 Arbitration Fees and Payments.(a) Disputes Involving $75,000 or Less. Manufacturer will promptlyreimburse your filing fees and pay the AAA’s and arbitrator’s fees andexpenses. If you reject Manufacturer’s last written settlement offer madebefore the arbitrator was appointed (“Manufacturer’s last written offer”),your dispute goes all the way to an arbitrator’s decision (called an“award”), and the arbitrator awards you more than Manufacturer’s lastwritten offer, Manufacturer will: (i) pay the greater of the award or $1,000;(ii) pay twice your reasonable attorney’s fees, if any; and (iii) reimburseany expenses (including expert witness fees and costs) that your attorneyreasonably accrues for investigating, preparing, and pursuing your claimin arbitration. The arbitrator will determine the amount of fees, costs,and expenses unless you and Manufacturer agree on them.(b) Disputes Involving More Than $75,000. The AAA rules will governpayment of filing fees and the AAA’s and arbitrator’s fees and expenses.
(c) Disputes Involving Any Amount. In any arbitration you commence,Manufacturer will seek its AAA or arbitrator’s fees and expenses, or yourfiling fees it reimbursed, only if the arbitrator finds the arbitrationfrivolous or brought for an improper purpose. In any arbitrationManufacturer commences, Manufacturer will pay all filing, AAA, andarbitrator’s fees and expenses. Manufacturer will not seek its attorney’sfees or expenses from you in any arbitration. Fees and expenses are notcounted in determining how much a dispute involves.7 Conflict with AAA Rules. This warranty governs to the extent it conflictswith AAA’s Commercial Arbitration Rules and SupplementaryProcedures for Consumer-Related Disputes.8 Claims or Disputes Must Be Filed Within One Year. To the extentpermitted by law, any claim or dispute to which Section 6 applies mustbe filed within one year in small claims court, an arbitration proceeding,or in court, if Section 6 permits the dispute to be filed in court instead ofarbitration. The one-year period begins when the claim or Notice ofDispute first could be filed. If such a claim or dispute is not filed withinone year, it is permanently barred.9 Se ve ra bi li ty . I f t he cl as s a ct io n w ai ve r i n S ec ti on 6. 4 i s f ou nd to be il le ga lor unenforceable as to all or some parts of a dispute, then Section 6 willnot apply to those parts. Instead, those parts will be severed and proceedin a court of law, with the remaining parts proceeding in arbitration. Ifany other provision of Section 6 is found to be illegal or unenforceable,that provision will be severed with the remainder of this Section 6remaining in full force and effect.7. OTHER IMPORTANT NOTICESFor further information on your Warranty, as well as information neededto process your warranty queries, please visit www.microsoft.com/mobile.All parts of this Limited Warranty apply to the maximum extentpermitted by law or unless prohibited by law.Please ensure your operator has removed any SIM-locks (or otherequivalent mechanisms that may lock your Product to a specific networkor operator) prior to delivering your Product for repair.Your Product may contain country specific elements, including software.The warranty services available in a particular country may be limited tothe Products and country specific elements available in that country.Also, if your Product has been re-exported from its original destinationto another country, your Product may contain country specific elementsthat are not considered a defect under this Warranty even if it would notbe operational.United States: Nokia Inc., 1065 La Avenida, Mountain View CA 94043Canada: Microsoft Mobile Canada Inc., 1950 Meadowvale Blvd.,Mississauga, ON L5N 8L9

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