Miele Washer W 1930I Users Manual

W 1930I to the manual 8d5521a9-2bba-4e96-95df-389b7861219e

2015-01-24

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Operating instructions

for the W 1930i
Washing Machine

To prevent accidents and reduce
the risk of damaging the machine,
read the Operating Manual
before installing or using
the machine.

ö
M.-Nr. 04 612 680

Contents
Contents
Guide to the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warning and Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preparation for use
Help protect our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating Instructions
Economical usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparing the Laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
End of Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Changing the program sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Adding detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adding fabric softener or starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Program selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Program sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Textile care symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Additional options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Delay start/Time remaining indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
User-Maintenance Instructions
Cleaning and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
After-sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installation Instructions
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programmable functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32
40
41
42

Technical data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Guide to the machine
Guide to the machine

1 Supply cable

7 Inner door panel

2 High pressure inlet hoses

8 Four height adjustable legs

3 Flexible drain hose, with detachable
swivel elbow

9 Access panel for lint filter and drain
pump

4 Detergent dispenser drawer

10 Access panel for emergency drain
and door release

5 Control panel
6 Adapter strips

Guide to the machine
Guide to the machine
Detergent dispenser drawer
Compartment i - for the pre-wash.
Compartment j - for the main wash.
Compartment p (with lid) - for fabric
softener or starch.

b
c
d

“Delay start” button.

“ON/OFF” button;
to turn machine on or off or
to interrupt a program.
The “On” lamp illuminates.

Time display “h mins”.
“Door” button;
opens the drum door.

f
g
h

Pushbuttons for additional functions.

PROGRAM SELECTOR switch.

SPIN SPEED SELECTOR switch.
PROGRAM SEQUENCE indicators
(LED indicator lamps).

Important safety instructions
Important safety instructions
WARNING – To reduce the risk of
fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the
following:
1. Read all instructions before using
the appliance.
2. Do not wash articles that have
been previously cleaned in,
washed in or soaked in gasoline,
dry-cleaning solvents, or other
flammable or explosive substances. They give off vapors that
could ignite or explode.
3. Do not allow children to play on or
in the appliance. Close supervision is necessary when the appliance is used near children.
4. Before the appliance is removed
from service or discarded, remove
the door to the washing compartment.
5. Do not reach into the appliance if
the drum is moving.
6. Do not install or store this appliance where it will be exposed
to weather.

9. Do not add gasoline, dry-cleaning solvents, or other flammable
or explosive substances to the
wash water. These substances
give off vapors that could ignite or
explode.
10. Under certain conditions, hydrogen gas may be produced in a
hot water system that has not
been used for 2 weeks or more.
HYDROGEN GAS IS EXPLOSIVE.
If the hot water system has not
been used for such a period, before using the washing machine,
turn on all hot water faucets and
let the water flow from each for
several minutes. This will release
any accumulated hydrogen gas.
As the gas is flammable, do not
smoke or use an open flame during this time.

SAVE THESE INSTRUCTIONS
Refer to the Electrical Connection Section for grounding and installation instructions.

7. Do not tamper with the controls.
8. Do not repair or replace any part of
the appliance, or attempt any servicing unless specifically recommended in the user-maintenance
instructions or in published userrepair instructions that you understand and have the skills to carry
out.

OPERATING INSTRUCTIONS Help protect our environment
OPERATING INSTRUCTIONS Help protect our environment
Warning - To reduce the risk of fire,
electric shock, or injury to persons,
read the IMPORTANT SAFETY INSTRUCTIONS before operating this
appliance.

Disposal of the packing
material
The transport and protective packing is
mostly manufactured from the following
recycled or recyclable materials:
– corrugated paper/cardboard
– polystyrene - CFC-free
– polystyrene foil (transparent)
– Untreated wood
– Polypropylene (PP) strapping
Rather than throwing these materials
away, please take them to your community recycling center.

Disposal of your old machine
Old machines contain materials which
can be recycled. Please contact your
recycling center or scrap merchant before disposing of the appliance, and
render the machine inoperative as per
the “Warning and Safety Instructions”

Economical usage
Economical usage
The key to good wash results is finding
the correct combination of detergent
and temperature, and then allowing the
washing machine to optimize their
usage through its programming. Program lengths can vary for this reason.
With the “Hydromatic” system, the
drum can revolve at various speeds.
Faster and slower agitation speeds,
along with pauses for soaking, combine to ensure excellent results.
The automatic load control feature ensures the correct water level for the
type of fabric and load being washed
(even though it may appear as if there
is too little water in the drum!).
Because of the accurately balanced
drum and special sound insulation, machine noise is minimal while operating.

Economy
For optimum economical usage, remember the following tips:
– The automatic load control feature
will adjust the water level for loads
up to 11 lbs (5 kg). Washing with the
maximum load specified for each
program uses water and energy to
the best advantage.
– Use only the correct amount of detergent required for the water hardness
in your area. Miele recommends the
use of powder detergents, as their
characteristics allow them to perform
better in this machine than liquid
detergents.
If the wash is not heavily stained, select
a lower temperature than indicated on
the wash care label.

The fully electronic controls offer a combination of simple operation with many
optional features. For instance, since a
main wash generally gives good results
for a normal load, the pre-wash cycle
has been made a user selectable option, saving time,water and energy over
older full cycle machines.

Preparing the Laundry
Preparing the Laundry
The headings numbered (1,2,3,...)
show the operating sequence and can
be used as a brief guide.

Before washing

Prepare the wash load

Dark fabrics often contain “excess dye”
and should be washed separately several times before being included in a
mixed load.
Delicate fabrics should be washed separately using a delicates program.
Only wash wool or wool mixtures if they
are labeled machine washable on the
textile care label.
Pre-treat the laundry
Badly soiled areas (e.g. collars and
cuffs) and water soluble stains can be
pre-treated with bar soap, stain
remover, or detergent mixed into a solution or paste.
Do not use detergents containing solvents in the machine.

Empty all pockets.
Foreign objects left in pockets (e.g.
nails, coins, paper clips, etc.) can
cause damage to clothes and the
machine.
Sort the laundry
Most garments have a Fabric care
label in the collar or side seam. Sort the
laundry by care label and color.
Only wash items that are labeled machine washable by the manufacturer.

Preparing the Laundry
Preparing the Laundry
2 Press the “Door” button to open
the door

To start a program

Turn the program selector
to Finish / Start

Press the “ON/OFF” button

Press any additional option
buttons desired

Load the machine

Unfold the laundry and place it in the
drum. For best results we recommend
washing mixed loads consisting of both
large and small items. This improves
the washing effectiveness and helps
distribute the load evenly to keep the
machine stable and reduce noise during spinning.
Recommended load sizes are noted
below:
COTTONS . . . . . . . . . . 11.0 lbs (5.0 kg)
PERMANENT PRESS . . 4.5 lbs (2.5 kg)

(See the “Delay start” section if this feature is desired.)

Select spin cycle speed

Turn the program selector to the
desired program

The program selector can be turned to
the left or the right.

FINE/DELICATES . . . . . 2.0 lbs (1.0 kg)
WOOLENS . . . . . . . . . . . 2.0 lbs (1.0 kg)
FINE RINSE . . . . . . . . . 11.0 lbs (5.0 kg)
With curtains: Remove lead weights
and strips.
Woolens and knitted garments should
be turned inside out if recommended
by the manufacturer.

Close the machine door

Make sure there are no clothes caught
between the drum door and seal.

Add detergent

See section “Adding detergent” for details.

End of Program
End of Program

After washing

Turn the program selector switch
to “Finish/Start”

2
3

Press the “ON/OFF” button.

Remove the wash.

Press the “Door” button.

Do not attempt to remove laundry
from the machine if the drum is
turning. You may seriously injure
yourself. If the drum turns with
the door open, contact the Miele
Service Department.

Check the folds in the door seal
for any small articles such as buttons or nails which may be lodged
there.
Make sure the drum is empty by
manually turning it completely
around or, during the next use,
items may be damaged (e.g. shrink)
or cause other laundry to discolor.

Close the drum door.

Changing the program sequence
Changing the program sequence
To cancel a program:
Turn the program selector to “Finish/Start”.
To interrupt a program:
Press the “ON/OFF” buttton.
To continue the program, turn the machine back on.
To change an incorrectly selected
program:

To omit a program stage:
A program stage must first be reached
to be omitted:
Turn the program selector to
“Finish/Start”
As soon as the program sequence indicator lamp for the stage you wish starts
flashing:
Turn the program selector switch to
the desired program.

Turn the program selector switch to
“Finish/Start”.
When only the “On” lamp is lit, a new
program can be selected.
To change a program which has been
“locked” using the Child Safety feature,
see the “Programmable functions” section.

Adding detergent
Adding detergent
Powder detergent should be added to
compartment j (main wash) and compartment i (pre wash, if necessary) at
the beginning of each wash cycle. Due
to the Miele “Eco-System”, 1/3 to 1/2 the
manufacturer’s recommended amount
of detergent is generally sufficient for
excellent wash results.
Do not use chlorine bleach!
Water is taken in through compartment
j during the main wash. If your water
is extremely hard (above 400 ppm calcium carbonate) and the capacity of
compartment j is insufficient for the
amount of detergent needed, a Service
Technician can reprogram the machine
so that water and detergent can also
be taken in through compartment i.
For small loads:
– Gradually reduce the amount of
detergent used with each small load.
– Check the wash results and the condition of the laundry.
– If the laundry is not clean or if it is
gray or hard to the touch, add
slightly more detergent the next time
you use the machine.

It is important to add the correct amount of detergent, because...
...too little detergent can result in:
– gray laundry
– grease/stains not being removed
– lime deposits on the heater elements
and drum (in hard water areas).
...too much detergent can result in:
– excessive foam
– low level of agitation
– poor cleaning and rinsing results.
Water Softeners
If you wish to use a water softener to
cut down on detergent usage in hard
water areas:
– add the amount of detergent necessary for a soft water area.
– Add the specified amount of water
softener per the manufacturers recommendation.
Always add the detergent first, in compartments i and j followed by the
softener, to ensure that both are
properly dispensed.

Adding fabric softener or starch
Adding fabric softener or starch
If fabric softener is desired, it will work
more effectively and be gentler on the
clothes if it is dispensed in the final
rinse cycle of the wash, rather than in
the tumble dryer through the use of softener sheets. To automatically dispense
fabric softener:
Open the lid of compartment p.

dispenser drawer was opened during
the last rinse cycle, thereby interrupting
the distribution of fabric softener. In this
case, the siphon tube should be
cleaned as described on Page 21.

Starch
Starching can be done as a separate
cycle (see below) or can be included in
any wash program during the final rinse.
Never mix fabric softener and starch
together in compartment p. This can
cause the overflow system to malfunction.
If starch is used for shirts, blouses,
table cloths, napkins, etc., pour the
liquid starch into compartment p (use
the same procedure as for fabric softener).
Using the “Starch” program to dispense liquid starch.

Pour an amount of liquid fabric softener into compartment p according
to the manufacturer’s instructions.
Do not exceed the maximum fill level
marked inside the compartment, as
any excess will prematurely activate
the siphon and be wasted.
Close the compartment lid and push
in the dispenser drawer.

– Prepare the starch solution in accordance with the manufacturer’s instructions and pour it into compartment p.
– Use the normal water level (Water
Plus button “out”) when starching so
that the solution will have the maximum effect.
“Without final spin” can be selected to
reduce fabric creasing.

The softener will automatically be dispensed during the last rinse cycle.
At the end of the program a small
amount of water will normally remain in
compartment p. A high water level in
this compartment, however, may indicate that the siphon is clogged or the
13

Program selection
Program selection
Program
COTTONS
For cotton fabrics without
special finishes.
PERMANENT PRESS
For cotton blends, polyester
blends and synthetics such
as acrylic, nylon and ramie.
FINE/DELICATES
For synthetics, machine
washable silks, lace or
crocheted (non-woolen)
items, curtains and knits.
WOOLENS
For all machine washable
woolens and wool blends.
Also suitable for silks.
Starch

Temperature range
85 - 105°F
105 - 120°F
140 - 170°F
85°
105 - 120°F
140°F
cold - 85°F
105 - 120°F
140°F

cold - 105°F

cold

Fabric
For dark colored items.
For light colored items.
Exclusively white items.
For dark fabrics which are a blend or 100%
synthetic fabrics.
For light colored cotton or synthetic items.
For white polyester/cotton items.
For dark colored silks and all synthetic items
(lingerie).
For light colored silks and lace tablecloths.
For white cotton lace and crocheted items.

For all colors of wool and silk.
(There is no Pre-wash option in this
proram).

For tablecloths, napkins, aprons and shirts.

Spin

For spinning wet items not washed in the
machine (hand washed). Such items must
be suitable for machine spinning.

Drain

For use when the laundry is to be removed
wet for drip drying. Normally used in
conjunction with “Without final spin”.

Fine rinse

For hand washed items that can be gently
rinsed, and if desired, spun.

max. load

Additional options
available

Normal wash cycle

Rapid wash
cycle

11 lbs

Pre-wash
Water plus
Gentle wash

Available

4.5 lbs

Pre-wash
Water plus
Gentle wash

Available

2 lbs

Pre-wash
Gentle wash

Available

2 lbs

Available

11 lbs

Available

11 lbs

Program sequence
Program sequence

Pre-wash

COTTONS

PERMANENT
PRESS

FINE/
DELICATES

Selectable(1)

Graduated rinse

–

ß
ß
ß

No. of rinses

–

Main wash
Interim rinse

Rinse and interim spin

ß
ß

(1)

(3)

Graduated spin rpm

max. 900

Final spin rpm

max. 1600

Rinse & hold
Anti-crease spin
Wash rhythm
Water level – wash
– rinse
Approx. running time (Normal cycle)

ß
ß
–

–

ß
ß

max. 900(3)

ß
ß

max. 600(3)

normal

low(1)
low(1)

low(1)
high

high
high

1h 49 min

1 h 12 min

1h 00 min

(2)

ß
ß

(2)

Explanations:
Cycle included
– Cycle not included
Interim rinse:
Additional water flows into the drum, and the suds is cooled slightly.
Graduated rinse:
The suds is cooled at the end of the wash cycle by incoming water, and drained in intervals. This
minimizes the danger of creasing by avoiding sudden temperature changes.
(1) Increased water level:
The water level can be increased from the normal level to a higher level by pressing the “Water
plus” button.
(2) The “Gentle wash” option can also be selected in this program.
(3) Maximum spin speed is automatically set by the machine.

WOOLENS

Starch

–

Spin

Fine rinse

–

max. 900(3)

max. 1600

max. 900(3)

–

ß
ß

max. 1600

Woolens
low
high
47 min

–

normal

–

low
–

–
–

–
high

–

Graduated spin:
The speed is gradually increased, until the final spin speed is reached.
Final spin:
The maximum spin speed is held constant for a fixed period of time.
In the program PERMANENT PRESS, WOOLENS and Fine rinse the spin speed is automatically
limited to 900 rpm and in the FINE/DELICATES program to 600 rpm, even if the selector has been
set to a higher speed. A lower speed can also be selected.
Woolens:
Wool is susceptible to damage when it is wet. Agitation times during the program are shorter,
and the drum rotates slower.
“Without final spin”:
At the end of the final rinse the wash remains suspended in water if the SPIN SPEED SETTING is
set to “Without final spin”. This helps reduce creasing if the laundry will not be removed immediately at the end of the cycle.

Textile care symbols
Textile care symbols
Some clothing manufactures have
started placing textile care symbols on
their products. The following is an explanation of some of these symbols.
Washing (°C)

987
COTTONS
4321 PERMANENT PRESS
21
FINE/DELICATES
a@
WOOLLENS
The significance of the bar beneath the
wash tub is:
no bar normal (maximum) agitation
e used in the Cottons program
bar

reduced (medium) agitation,
used in the Permanent Press,
Gentle wash, or Delicates
program.

broken
bar

minimal agitation
used in the Woolens program

/
h
ABC
D
y

Hand wash

not suitable for chlorine
bleaching

do not wash
dry clean only
do not dry clean
suitable for chlorine
bleaching

Tumble dry

q
r
s

at normal temperature
at low temperature
do not tumble dry

Ironing

I
H
G
J

hot iron
medium hot iron
cool iron
do not iron

Temperature Conversion Chart

°C

°F

105

120

140

150

160

170

Additional options
Additional options
By selecting one or more pushbutton
functions, basic programs can be tailored to the type of laundry being
washed.

The “Water plus” option is available in
the following programs:
The wash and rinse cycles for COTTONS.
The wash cycle for PERMANENT
PRESS.

“Gentle wash”

When the “Door” button is pressed, all
the other buttons spring out, and the
additional options are cancelled.

For gentle washing of slightly soiled
laundry items, or delicate fabrics
which tend to pill.
Drum movement is reduced by half.
Available in the “COTTONS”, “PERMANENT PRESS” and “FINE DELICATES”
programs.

“Pre-wash”
Use for heavily soiled or stained
laundry items.
Available in the “COTTONS”, “PERMANENT PRESS” and “DELICATES”
programs.
Add the reguired amount of detergent
to compatment i.

“Water plus”
This increases the normal water level to
a slightly higher level:
For particularly delicate fabrics in addition to the “Gentle wash” option,
In hard water areas, if more water is
required for dispensing the detergent,
In softwater areas to enhance washing and rinsing results.

“Rapid wash”
Offers a quick wash cycle (approx.
37 minutes)
Can be used with or without a prewash.
To operate:

1 Push in the ON/OFF button to turn on
the machine.

2 Push in the Pre-wash button if desired.
3 Push in the Rapid wash button. Notice the thick grey ring surrounding
the button. This grey ring corresponds to the grey ring surrounding
the COTTONS, PERMANENT
PRESS, DELICATES and WOOLENS
programs on the Selector switch.
Choose the desired program and the
machine will start.

For people who are skin sensitive to
detergents.

Delay start/Time remaining indicator
Delay start/Time remaining indicator

Time display “H:min”

Remaining time

The Time display has a dual function.

The remaining time for program completion is shown in hours and minutes
as soon as:

The Delayed start is activated by
pressing the button, or;
It shows the time remaining in the
wash program.
Delay Start
If the “Delay start” lamp is blinking, the
start of the program can be delayed up
to 9 hours and 30 minutes.
Entering the start delay:
– Press the button to the left of the
“Delay start” lamp as many times as
necessary until the desired delay
time appears. Each time the button
is pressed, the time of delay will increase by 30 minutes.
Select the program
– The display will begin counting the
delayed time backwards in one
minute increments.The “Delay start”
lamp will remain lit.
Program start
– When the delay time reaches zero,
the “Time remaining” lamp illuminates, and the “Delay start” lamp
goes out. The duration of the selected program will be shown on the
display.
Deleting the start delay
– When the display reaches “9 h 30
min”, press the button to the left of
the “Delay start” lamp and the start
delay will be deleted.

– A program is selected.
– The time delay reaches zero.
The display counts backwards in 1
minute increments.

USER MAINTENANCE INSTRUCTIONS Cleaning and care
USER MAINTENANCE INSTRUCTIONS Cleaning and care

Cleaning the washing machine
Clean the casing with a mild nonabrasive detergent or soap and
water, and wipe dry with a soft cloth.
Clean the control panel with a damp
cloth.
The drum can be cleaned using a
stainless steel cleaner according to
the manufacturer’s instructions.
A stainless steel cleaner specially formulated for use in washing machines is available from the Miele
Parts Department.
Do not use abrasive cleaners or solvents.

Clean the dispenser compartments
and the fabric softener duct.

Cleaning the detergent drawer.
Should the detergent drawer become
clogged or dirty, it can be cleaned as
follows:
Pull out the drawer until it stops.

Remove the siphon tube from compartment p and rinse in warm water.

Press down the red release lever
and, at the same time, pull the
drawer out of the machine.
21

Cleaning and care
Cleaning and care

Cleaning the drain pump and
lint trap.

Place a 2 quart capacity container
underneath the drain tube.

Occasionally small objects, (buttons,
coins, etc.), may find their way into the
lint trap. It is a good idea to occasionally check the lint trap to ensure that it
is free of foreign objects.

Turn the lint trap lid counterclockwise
2 - 3 times. Do not remove it. Approx. 2 quarts of water will drain out
of the hose.
To clean the lint trap, remove the tool
from behind the detergent dispenser
drawer.
Open the machine door.

If the main drain hose is clogged, more
water will be retained in the machine
(max. 6.5 gal/25l). In this case, tighten
the lint trap lid and empty the dish before repeating the procedure as often
as necessary.
Caution: If laundry has been
washed at a high temperature, the
water draining out of the machine
will still be hot! Stop and allow it to
cool before proceeding.

Open the lint trap door.
22

Cleaning and Care
Cleaning and Care
Once the flow of water stops,
remove the lint trap and clean it.
Remove any foreign objects or lint.

Clean inside of the lint trap housing.

Turn the drain pump impeller (in the
back of the chamber) by hand to
check that it rotates freely. Any
foreign objects should be removed.

Remove any detergent deposits or
foreign objects from the thread of the filter housing and filter unit before replacing the lint trap.

Cleaning and care
Cleaning and care

Cleaning the water inlet filters.
The washing machine has two water
inlet filters to protect each inlet valve.
To clean the filter in the inlet hose:
Turn off the valve.
Carefully unscrew the inlet hose from
the valve by turning the connector
counterclockwise using a wrench if
necessary.
Remove the rubber seal from the
connector.

Using needle nose pliers, grasp the
plastic filter and pull it out of the
hose connector. Clean the filter
under running water and carefully
remove any large particles.
Replace the filter and seal and reconnect the hose. Slowly turn on the
valve and check for leaks.

Inspect the inlet hose regularly. The
hose should be replaced if there are
small cracks in the surface, or if it has
been otherwise damaged or cut.
If a replacement is necessary, use only
a genuine Miele inlet hose as other
hoses may burst under pressure.
To clean the filter in the inlet valve:
Using a wrench, carefully loosen and
remove the plastic hose connector
on the inlet valve.

Using needle nose pliers, withdraw
the plastic filter by pulling on the bar
(see illustration). Rinse under water
to clean, and then replace.
The two filters - one at the pressure
hose/valve connection and one at
the inlet connection to the solenoid
valve - must not be removed.

Problem solving guide
Problem solving guide
Any work done on the electrical components of this appliance should only
be performed by a qualified and trained person in accordance with all
local and national codes and regulations. Unauthorized repairs may result
in personal injury and damage to the machine.

What to do if, . . .

Cause . . .

. . . The program does not
start?

There is no power.
The “ON” indicator lamp has
not lit up.

Remedy . . .
Check that..:

– the door is properly closed.
– the machine is plugged in.
– the fuse or circuit breaker has
not tripped.

. . . The “Check p / q” indicator lamps are flashing?

There is power and the “ON”
indicator lamp is on, but the
program selector has not been
turned to the “Finish / Start”
position.

– Turn the program selector to

The “Check p” indicator lamp
is flashing, and the program
has started.
The water inlet is blocked.

– The inlet valve is not opened

the “Finish / Start” position.

– Select a program.

far enough.

– The inlet hose is kinked.
– The water pressure is too low.
Call the Service Dept.

The “Check q” indicator lamp
is flashing.
The drain is blocked.

– Clean the drain pump and lint
trap.

– Has the drain hose been
installed too high? (max drain
height = 4 feet)

Problem solving guide
Problem solving guide
What to do if, . . .

Cause . . .

Remedy . . .

. . . the “Pre-wash”, “Main
wash” or “Rinse 1-2” indicator
lamp is flashing?

There is an internal problem.

Restart the program. If the
indicator lamp starts flashing
again, call the Service Dept.

. . . The “Rinse & hold” indica- The spin speed selector has
been set to “Without final spin”.
tor lamp is flashing?
. . . The “Final spin” indicator
lamp is flashing?

The final spin has not taken
place. The machine detected
an imbalance.

Select a spin speed setting.

– Redistribute the laundry load.
– Select a spin speed.
– Turn the program selector to
“Spin”.

. . . The “ON” indicator lamp
is flashing?

The child-safety feature is
activated, and the program has
been changed.

Go back to the program
originally selected.

. . . The wash is too wet after
the final spin?

The spin speed selected was
too low.

Select a higher spin speed next
time.

The load was not evenly
distributed in the drum, and the
laundry was spun at a reduced
speed to protect the machine.

Mix large and small items in a
load to avoid imbalance.

The drain pump or lint trap is
clogged.

Clean the drain pump or lint
trap.

The four feet are not resting
evenly on the floor.

Level the machine (see
Installation Section).

The shipping struts have not
been removed.

Remove the shipping struts.

. . . The machine shakes during the spin cycle?

Problem solving guide
Problem solving guide
What to do if, . . .

Cause . . .

. . . In spite of adequate water A filter in the water inlet system
supply, the water flows slowly is blocked.
into the machine?
. . . Large residues of detergent remain in the dispenser
drawer?

The water pressure is too low.

Remedy . . .
Clean the water inlet filters.

– Clean the filters in the water
inlet system.

– It may help to select “Water
plus”.
Detergent used with a water
Pour detergent into the
softener tends to become sticky. dispenser before adding any
water softener.

. . Fabric softener is not com- The dispenser drawer was not
pletely dispensed or water re- pushed in when the fabric
mains in the p compartment? softener was being dispensed.
The siphon tube is either
incorrectly positioned or
clogged.
. . . There is an excessive
build-up of foam?

Use only a low-sudsing
detergent at the appropriate
temperature.

Make sure the drawer is all the
way in.
Clean the siphon tube.

– Follow recommendations on
the package.

– Take the water hardness into
account.

– Use less detergent for lightly
soiled or small loads.
. . . Lime deposits appear on
the drum surface?

Not enough detergent has been – Use a decalcifier suitable for
used.

use in washing machines. A
product called “Quick” is
available from the Miele Parts
Department.

– Use the correct amount of
detergent for the water
hardness in your area.

Problem solving guide
Problem solving guide
What to do if, . . .

Cause . . .

Remedy . . .

. . . Grey greasy particles
cling to washed laundry?

Insufficient detergent was used
to break down the particles of
grease in heavily soiled laundry.

– Add more detergent.
– Before washing the next load

. . . Liquid detergent does not Liquid detergents do not
contain bleaching agents. They
give the required result?
do not remove stains as well as
powdered detergents
containing non-chlorinated
bleaches.
. . . After washing pilling appears on the fabric?

This is a normal occurance of
everyday wear with some
fabrics.

run a COTTONS 120°F
program with detergent but
without a load to clean the
machine.

– Use a general purpose
powder detergent containing
a bleaching agent.

– Pre-treat stains with a stain
remover.
These fabrics must be handled
with care. Wash them using the
DELICATES program and/or
select “Gentle wash” in the
future.

Problem solving guide
Problem solving guide

Opening the drum door in the
event of a power failure
Switch off the washing machine.

Remove the flap opener from behind
the detergent drawer facia panel.

Place a dish or bowl under the spout.
Point the drain hose into the container.

Remove the stopper.
Caution: if laundry has been
washed at a high temperature water
draining out of the machine will still
be hot!
The amount of water discharged depends on the drainage height. A delivery head (e.g. 1 m) will mean there is
more water to drain. The container will
need to be emptied several times.
When no more water drains out
place the stopper back in the hose.

Open the flap (in the machine plinth).

Problem solving guide
Problem solving guide

To check water pressure
Place a bucket under the stopcock.
Turn on the stopcock.
If 5 litres of water flow into the bucket in
15 seconds the water pressure is correct.

Electric socket
If there is any doubt about the electricity supply socket, consult a qualified
electrician.blem solving guide

Pull the emergency door latch downwards using a spoon handle (see illustration). The machine door will
then open.
Please note that: on machines with left
hand hingeing the emergency door
latch is located behind a second access flap in the centre of the plinth.
Always make sure the drum is stationary before reaching in to the machine to remove washing. Reaching
into a moving drum is extremely
dangerous.

After sales service
After sales service
If problems occur that cannot be easily
remedied, or if the appliance is under
warranty, please contact:
– Your Miele Dealer or
– The Miele Service Department (see
back cover).
When contacting the Service Department, please have the model and serial
numbers of your appliance available,
both of which can be found on the dataplate visible when the door front is
opend above the porthole glass.

INSTALLATION INSTRUCTIONS Installation
INSTALLATION INSTRUCTIONS Installation

Installation surface

Installation

Experience has shown that a concrete
floor is the most suitable surface for a
washing machine. Concrete floors are
far less prone to vibration during the
spin cycle than wooden floors.

Lift the machine from its shipping pallet
and move it to the installation site.
Please note:

Please note the following points:
The machine must be level and securely positioned.
To avoid vibrations during spinning,
the machine should not be installed
on soft floor coverings.

Do not lift the machine by the drum
door.
Ensure that the machine feet and the
floor are dry to prevent slippage during the spin cycle.

Removing the shipping struts

If installation must be on a wooden
joist floor, we recommend the use of
a plywood base at least 11/4" thick
and 23 5/8" X 23 5/8" wide (30mm X
600mm X 600mm). Ideally the base
should be large enough to span several joists and should be anchored
to the joists and not just the floorboards.
As a general rule, we recommend
the installation of the machine (or
washer/dryer stack) in the corner of
a room where the stability of the floor
is at its greatest.

Using adjustable pliers, pull out the
retaining clips on the right and left of
the support plate.

If the machine is installed on a
raised platform, it should be secured
using retaining clips (available from
the Miele Parts Dept.). If installed on
a masonary or concrete base, the
base should be provided with a rim
1/2" to 3/4" (12-20 mm) high.

Turn the left-side shipping strut 90°
counterclockwise.
32

Installation
Installation

Turn the right-side shipping strut 90°
clockwise.
Plug the two holes with the plastic
caps supplied.
Movement of the machine without the
shipping struts in place should be kept
to a minimum.
The shipping struts should be
stored in a safe place for future use.
They must be reinstalled before the
machine is moved. Reinstallation
can be performed by reversing the
procedure.

Withdraw the two struts together with
the support plate.

Installation
Installation

Levelling the machine
The machine must be perfectly level to
ensure safe and proper operation.

Tighten the counternut using a
screwdriver, as shown.

Building in
This washing machine is specially designed for installation under a countertop, and comes with a protective cover
which replaces the machine lid.

If necessary adjust the front and back
legs as follows:

For safety reasons the cover of the
machine should not be removed.

Unscrew the feet until the machine
stands level.
Hold the foot tight using a wrench or
pliers.

Installation
Installation
Please note the following:
– The machine should never be operated without the front panel firmly in
place.
– The electrical outlet and water
faucets should be close to the machine and easily accessible.
– The slides provided with the machine will prevent damage to the
floor while moving the washer into
position.

– For installation under countertops
that are 35 7/16" (900 mm) or more
above the floor, one or more 2"
spacer frames, Part # 1542631, may
be required.
– Spacer frames (with installation instructions) can be purchased from
your Miele dealer or the Miele Parts
Department.

Matching the control panel to
the adjacent washer fronts
The height of the control panel can be
adjusted in one of two ways:
by tightening or loosening the nuts to
raise or lower the adapter strips as
needed, or
by adding or removing adaper strips.

The attached adapter strips can be
compressed up to 3/8" (10 mm) by tightening the 4 nuts located under the bottom adapter strip. If the control panel
needs to be shortened by more than
3/8" (10 mm), one or more adapter
strips can be removed.
The control panel height can be extended an additional 1" (25 mm) by adding additional adapter strips and extension bolts. These parts are available
from your Miele dealer or the Miele
Parts Department.
Important
After the final adjustment has been
made, cut the plastic bolt flush with the
bottom of the lowest adapter.
35

Installation
Installation

Installing the front panel
A front panel must be installed on the
washer before it can be safely operated. It can be custom made to match
the surrounding cabinetry or furmiture.
Front Panel Dimensions:
Height:

22 7/16" (+ 3/8" / -1")
570 mm (+ 10 / - 25 mm)

Width:

23 3/16" – 23 1/2"
588 – 596 mm

Thickness:

3/4"

(19 mm) maximum

Using the provided template, layout
and drill the pilot holes for the mounting
brackets as follows:
Lay the panel with the finished side
face down and the bottom edge toward you.

Using a 3/8" (10 mm) drill bit, drill 1/2"
(12 mm) deep pilot holes at template locations 1 and 2 only.

Align the bottom of the template with
the lower edge of the door.

Remove the template from the panel.

Center the template on the panel by
using the four parallel lines located
at each corner. The panel is centered when the identical line on each
side aligns with the panel edge.
For example, if your panel is 23 3/8"
wide, the second line from the center of
the template will align with both the
right and left edges.

Tape the centered template to the
panel.

Installation
Installation

Open the door and remove the lower
screw from the upper hinge.
Using the screws provided, loosely
attach the front panel th the machine
door through the now empty lower
hinge hole and the corresponding
hole on the unhinged side of the
door (see illustration).
Align the front panel and tighten the
two screws.
The remaining pilot holes can now
be drilled into the front panel through
the holes in the machine door.

Right-hand hinge

Use the remaining screws to securely mount the front panel to the
machine door.

Left-hand hinge

Installation
Installation

Sizing the toekick

Installing the toekick

The appliance toekick visible below the
door can be partially conceated by installing a custom made toekick that
matches the adjacent cabinetry.
Please note: The depth of recess
and height of the appliance toekick
cannot be altered.
The lenght of the matching toekick
should be 23 5/8" (600 mm). Maximum
toekicks heights are listed below.
Height from the
floor to the bottom of the
countertop
32

1/ 4 "

(820 mm)

Number Maximum
toekick height
of
spacer
frames
rquired
none

15/16"

(100 mm)

34 1/4" (870 mm)

5 15/16" (150 mm)

36 1/4" (920 mm)

7 7/8" (200 mm)

The matching toekick must be cut
out so that access to the emergency drain and door release panel
is not impeded.

Align and attach the two Velcro
strips to each other. Cut the strip into
three equal pieces.
Remove the protective backing from
one side of the three Velcro strips.
Press them into place on the washer
toekick.
Peel the protective backing off of the
second, exposed side of the Velcro
strip.
Align the matching toekick with the
machine toekick and press it fimly
into place.

Washer-Dryer stack
This Miele washing machine can be installed as a washer/dryer stack
together with a Miele tumble dryer. For
this purpose, a stacking kit, available
from the Miele Parts Dept., is needed.
A washer and dryer should never
be stacked without using the
proper stacking kit.

Installation
Installation

Any residual water left in the
machine from the factory testing process can be flushed
out as follows:
Do not put any laundry in the machine.

Water hardness reminder
The amount of detergent needed to
wash clothes depends on various factors, including the water hardness in
your area. You can set the water hardness dial in the detergent dispenser as
a reminder.

Add a small amount of detergent to
compartment j.
Turn on the machine.
Press the “Rapid wash” button.
Turn the program selector to the
“COTTONS 140°F” program.
Any residual water will be flushed
out during water the program.

Turn the dial to the desired setting.
Use the tool supplied with the machine. It is located behind the detergent drawer, on the left hand side
(see Cleaning and Care) water.
1 = soft, 4 = very hard

Plumbing
Plumbing
Connect the cold water supply hose
(hose marked blue) to the cold water
valve and the hot water supply hose
(hose marked red) to the hot water
valve.
Turn on the valves and check for leaks.
The water pressure must be within
15-145 psi (1-10 bar). If the water
pressure is greater than 145 psi
(10 bar), a pressure reducer must be installed. If the water pressure is below
15 psi (1 bar), insufficient water may be
available for a complete fill.
The water supply hoses are equipped
with filters; please do not remove these
filters.
Special note
If connecting the machine to a cold
water supply only, use the included Yadapter to connect both hoses to the
cold water valve, otherwise the correct functioning of the machine
could be impaired. The machine
should not be connected to hot
water only.

Connection to the drain system
The 5 ft. (1.5 m) drain hose may be connected as follows:
1. Directly into a sink: hook the hose
over the edge of the sink and secure
it firmly (e.g. by tying the hose to the
water faucet).
2. Connection to a stand pipe: place the
drain hose into a 1 1/2" (38 mm)
stand pipe and firmly secure it. (An
anti-siphoning device is not required
as there is one built into the machine.)
3. To a floor drain: if desired, the drain
hose may be extended to 15 ft.
(4.5 m) maximum.
The machine drains using a pump with
a maximum delivery height of 4 ft.
(1.2 m).
Make sure there are no kinks in the
drain hose.
The machine is equipped with an airgap/anti-siphoning system so that no
minimum drain height is required.

Electrical connection
Electrical connection

GROUNDING INSTRUCTIONS
This appliance must be grounded.
In the event of a malfunction or breakdown, grounding will reduce the risk of
electric shock by providing a path of
least resistance for the electric current.
This appliance is equipped with a cord
having an equipment grounding conductor and plug. The plug must be
plugged into an poropriate outlet that is
properly installed and grounded in accordance with all local codes and ordinances.

Warning
Improper connection of the equipment-grounding conductor can result in the risk of electric shock.
Check with a qualified electrician or
serviceman if you are in doubt as to
whether the appliance is properly
grounded.
Do not modify the plug provided with
the appliance; if it will not fit the outlet,
have a proper outlet installed by a qualified electrician.

ELECTRICAL INSTRUCTIONS
This installation should be done by an
experienced and qualified person, in
most cases a licensed electrician, in accordance with local codes and regulations.
The washing machine is supplied with
a 5 ft long, 4 wire cord, ending in a
NEMA 14-20 P plug, ready for connection to a 120 V/240V (208 V) 60 Hz, AC
power supply.
The proper outlet can be purchased
from any electrical supply dealer or
from the Miele Parts Dept. Ask for a
NEMA 14-20 R receptacle.

“EASY INSTALLATION KIT”
If you don’t have a designated, 4 wire,
120 V/240 V (208 V)-15 Amp line for
this appliance, but you have a 3 wire,
240 V (208 V)-30 Amp line, you can
use an optional “Easy Installation Kit”,
which allows you to connect this appliance to that line.
For more information on the electrical
connection and the “Easy Installation
Kit” please contact
– your Miele dealer or
– the nearest Miele Service Department.

OPERATING INSTRUCTIONS Programmable functions
OPERATING INSTRUCTIONS Programmable functions
vated, but the program will continue unWarning - To reduce the risk of fire,
interrupted. This prevents children from
electric shock, or injury to persons,
inadvertently changing or stopping a
read the IMPORTANT SAFETY INwash program by playing with the dials.
STRUCTIONS before operating this
If the program selector switch is turned
appliance.
to its original position, the “On” lamp
will stop flashing.
Additional functions can be programmed into the machine if desired:
To change a program once the Program
lock is activated:

High water level (only in
“Cottons” rinses)

Where rinse results are particularly important (e.g. Soap allergies).

5th Rinse in the “Cottons”
program

For soft water areas (up to 135 ppm calcium carbonate).
In soft water areas, a higher water level
can be selected in addition to a 5th
rinse cycle, if required.

No water intake through
compartment i

Turn the program selector switch to
“Finish/Start”.
The sequence indicator lamps will start
flashing in succession after about 30
seconds. A new program can be selected as soon as the “On” lamp is the
only one remaining lit.
The functions described above can
be programmed by the Customer
using the steps shown on the following pages.
There are other programmable functions which are reserved for Miele
Service Engineers. They are not normally activated, and require access
to internal machine components.

The 10 second water intake through
compartment i during the main wash
is omitted.

For soft water areas.

Program Lock
(Child safety feature)

When activated, the washing machine
will ignore any changes made after the
first three minutes of operation. For
example if the program selector switch
is moved to a different setting or an additional function is selected, the “On”
lamp will flash, notifying you that the
Child safety feature has been acti42

Additional rinse in Rapid
wash

For an extra thorough rinse.

Programmable functions
Programmable functions

Step 1:
Turn off the machine, close the door, and release all pushbuttons. Set the progam
selector switch to “Finish/Start”.

Step 2: Carry out steps 2 and 3 within 4 seconds.
Press the “ON/OFF”
button

Step 3:
Press the “Water plus”
button 4 times (i.e.
press in and out twice)

The “ON” lamp will
illuminate and the “Prewash” and “Main wash”
lamps will flash.

Programmable functions
Programmable functions
Step 4: Select the function desired:
Desired function:
A High water level

Set the Program
selector to “Fine rinse”.
Continue with Step 5 to
activate.

B 5th rinse cycle

Set the Program
selector to “Drain”.
Continue with Step 5 to
activate.

C No water intake

Set the Program
selector to “Starch”.
Continue with Step 5 to
activate.

through compartment
i

D Program Lock
(Child safety feature)

Set the Program
selector to “WOOLENS
cold”. Continue with
Step 5 to activate.

Programmable functions
Programmable functions

E Additional rinse in
Rapid wash

Set the Program selector
to “WOOLENS 85°”.
Continue with Step 5 to
activate.

Step 5: activate the function
Press the “Water plus”
button twice (i.e. in
and out once) to toggle
the function “ON/OFF”.

The “Rinse 1-2” lamp will
illuminate when the
function is activated.

Step 6: to store in memory
Press the “ON/OFF”
button.

Programmable functions
Programmable functions

To check if the function has
been stored:
Carry out Steps 1 to 4.
If the “Rinse 1-2” lamp lights up, the
programmable function is activated.
Press the “ON/OFF” button. This finishes the check of the programmable function.
If, after Step 2, the selector switch is
accidentally turned to a setting
other than one of the three shown:
– If the “Rinse 1-2” indicator does
not light up - no function was activated
– If the “Rinse 1-2” indicator lights
up - proceed as in “Deleting the
additional functions”.
Exception: the “Rinse 1-2” indicator
will light up if the switch is set to
“COTTONS 170°F”.

Deleting the additional functions:
Follow the same instructions given
under “To activate the additional functions”, steps 1 to 4.
When the “Rinse 1-2” lamp goes out;
Press “ON/OFF”.
The additional function has now been
deleted.

INSTALLATION INSTRUCTIONS Technical data
INSTALLATION INSTRUCTIONS Technical data
1.1 Dimensions
Height

331/2"+ 1/2"/–1/4" (850 mm +10/–0,5 mm)

Width

231/2"

(600 mm)

Depth
(including distance from wall)

24"

(610 mm)

Weight

220 lbs.

(99 kg)

Capacity

11 lbs.

(5 kg) dry laundry

Rated load

2.8 kW

Fuse rating

15 Amp

Water pressure

14.5-145 p.s.i.

Maximun drain height

4.0 ft.

(1.2 m)

Drain hose diameter

1" I.D.

(25 mm)

Maximum drain length

15 ft.

(4.5 m)

Power supply

120 V/240 V
(208 V)

~ multi-phase
60 Hz, AC

Max floor load

1600 Newton
(360 lbs)

(1-10 bar)

Technical data
Technical data
1.2 Specifications
Hot and cold water hoses come equipped with 3/4" Female hose thread connections.
Drainage is via a 5 ft. long (1.5 m), 1 1/4" OD hose.
This washing machine is supplied with a 5 feet long cable with plug for connection
to a 120/240 V (208 V) 60 Hz (3-pole-4 wire grounding) power supply.

Program duration (approximate):
Cottons without prewash
Rapid wash – Cottons (3.5 lbs)

170°F
140°F

1 h 49 min
39 min

Spin speed:
W 1930i

from 400 to 1600 rpm

Detergent dispenser:
Automatic for:

Pre-wash
Main wash
Fabric softener or starch

Temperature control:

Variable from cold to 170°F

Alteration rights reserved/000

These instructions are printed on 100% recycled paper and are completely Biodegradable.

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Miele Washer W 1930I Users Manual

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