Miele W5962 W5962_GB.vp User Manual To The 6f993403 6146 4b72 B680 F78c24577a06

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Operating instructions

for Washing machine
W 5962

To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.

en - GB
M.-Nr. 09 187 980

Caring for our environment
Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and should be recycled.
Ensure that any plastic wrappings,
bags etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation!

Disposal of your old machine
Electrical and electronic machines
often contain materials which, if
handled or disposed of incorrectly,
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your machine.
Please do not therefore dispose of it
with your household waste.

Please dispose of it at your local
community waste collection / recycling
centre or contact your Dealer for
advice. Ensure that it presents no
danger to children while being stored
for disposal.

2

Contents
Caring for our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warning and Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating the washing machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Washing environmentally and economically . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to wash correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Extra options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Short. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Water plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Stains 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Extra quiet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Further extras 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Extra rinse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Pre-wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Rinse hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
The following extra options can be selected in addition to the programme:. . . . . 25
Spinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Final spin speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Rinse and interim spin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
To omit the final spin (Rinse hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
To omit rinse and interim spin and the final spin (No spin) . . . . . . . . . . . . . . . 26
Delay start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Programme chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Garment care label symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Changing the programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Cancelling a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Interrupting a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adding or removing laundry after a programme has started . . . . . . . . . . . . . . . . 36
Safety lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3

Contents
Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
The correct detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Water softeners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Washing with several components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Fabric conditioners and liquid starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Automatic dispensing of fabric conditioner or liquid starch to laundry
at the end of a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Adding fabric conditioner or starch separately . . . . . . . . . . . . . . . . . . . . . . . . 40
Colour run and dye removers/dyes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Cleaning the drum (Hygiene info) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
External casing and fascia panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Cleaning the detergent dispenser drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
The programme does not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
One of the following fault messages appears in the display . . . . . . . . . . . . . . . . . 45
The following fault messages appear in the display at the end of the programme . . 46
Problems with the load size indicator or calibrating to zero . . . . . . . . . . . . . . . . . 47
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
An unsatisfactory wash result . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The door will not open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Opening the drum door in the event of a blocked drain outlet
and/or power failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Blocked drain outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Future updates (PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Appliance guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Optional spare parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Installation and connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installation surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Transporting the washing machine to its installation site . . . . . . . . . . . . . . . . . 56
Removing the transit bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Re-fitting the transit bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

4

Contents
Levelling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Screwing out and adjusting the feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Building under a continuous worktop/in a kitchen run . . . . . . . . . . . . . . . . . . . 60
Washer and Dryer stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
The Miele water protection system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Connection to the water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Connection to the drainage system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Notes for test institutes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
To open the Settings menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
To select a setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
To close the Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Language ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Gentle action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Longer pre-wash Cottons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Suds cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Temperature unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Keypad tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Standby display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Anti-crease. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
CareCollection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

5

Warning and Safety instructions
This washing machine conforms to
current safety requirements.
Inappropriate use can, however,
lead to personal injury and damage
to property.
To avoid the risk of accidents and
damage to the washing machine,
please read these instructions
carefully before using it for the first
time. They contain important
information on its installation, safety,
use and maintenance.
Keep these instructions in a safe
place and ensure that new users are
familiar with the content. Pass them
on to any future owner.

Correct application

~ This washing machine is not

designed for commercial use. It is
intended for use in domestic
households and in similar working and
residential environments such as:
– Shops
– Offices and showrooms
and by residents in establishments
such as
– Hostels and guest houses

~ This washing machine is not

intended for outdoor use.

6

~ It must only be used as a domestic

appliance to wash items which are
specified by the manufacturer as being
washable on the care label.
Any other usage is not supported by
the manufacturer and could be
dangerous. Miele cannot be held liable
for damage resulting from incorrect or
improper use or operation of the
washing machine.

~ This washing machine is not

intended for use by people with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowledge, unless they are supervised
whilst using it or have been shown how
to use it by a person responsible for
their safety.

Safety with children

~ Keep children away from the

washing machine at all times. It is not a
toy! To avoid the risk of injury do not
allow children to play on or near it or to
play with its controls. Supervise
children whilst you are using it.

~ Older children may only use the

washing machine if its operation has
been clearly explained to them and
they are able to use it safely,
recognising the dangers of misuse.

~ For machines with a 'porthole' door,
remember that the porthole glass will
be hot when washing at very high
temperatures.
Do not let children touch it.

Warning and Safety instructions
Technical safety

~ Before setting up the washing

machine, check it for any externally
visible damage.
Do not install or use a damaged
washing machine.

~ Before connecting the washing
machine, ensure that the connection
data on the data plate (voltage and
connected load) match the mains
electricity supply. If in any doubt,
consult a qualified electrician.
~ The electrical safety of this washing

machine can only be guaranteed when
continuity is complete between it and
an effective earthing system which
complies with current local and national
safety regulations. It is most important
that this basic safety requirement is
present and regularly tested, and
where there is any doubt the household
wiring system should be inspected by a
qualified electrician. The manufacturer
cannot be held liable for the
consequences of an inadequate
earthing system (e.g. electric shock).

~ Do not connect the washing
machine to the mains electricity supply
by an extension lead. Extension leads
do not guarantee the required safety of
the appliance (e.g. danger of
overheating).
~ Faulty components must only be
replaced by genuine Miele original
spare parts. Only when these parts are
fitted can the safety standards of the
machine be guaranteed.

~ Unauthorised repairs could result in

unforeseen dangers for the user, for
which Miele cannot accept liability.
Repairs should only be undertaken by a
Miele approved service technician.
Ensure current is not supplied to the
machine until after maintenance or
repair work has been carried out.

~ If the connection cable is faulty it

must only be replaced by a Miele
approved service technician to protect
the user from danger.

~ In the event of a fault or for cleaning
purposes, the washing machine is only
completely isolated from the electricity
supply when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn, or the
screw-out fuse is removed (in
countries where this is applicable).

~ This washing machine must only be
connected to the on-site water supply
using a new hose kit. Old hoses must
not be re-used.

~ In countries where there are areas

which may be subject to infestation by
cockroaches or other vermin, pay
particular attention to keeping the
machine and its surroundings in a
clean condition at all times. Any
damage which may be caused by
cockroaches or other vermin will not be
covered by the guarantee.

7

Warning and Safety instructions
~ This appliance must not be used in
a non-stationary location (e.g. on a
ship).
~ Do not make any alterations to the
washing machine, unless authorised to
do so by Miele.
Correct use

~ Do not install your washing machine
in rooms where temperatures below
freezing may occur. Frozen hoses may
burst or split. The reliability of the
electronic control unit may be impaired
at temperatures below freezing point.
~ Before using the washing machine
for the first time, check that the transit
bars at the rear of the machine have
been removed (see section on
"Installation and connection"). During
spinning, a transit bar which is still in
place may result in damage to both the
machine and adjacent furniture or
appliances.

8

~ Turn off the stopcock if the machine
is to be left for any length of time (e.g.
holiday), especially if there is no floor
drain (gully) in the immediate vicinity.

~ Flooding danger.

If hooking the drain hose into a wash
basin, check that the water can drain
off quickly enough to prevent the sink
from overflowing. Make sure the drain
hose is secure, so that the force of the
water flowing out of the hose does not
dislodge it.

~ Take care to ensure that foreign

objects (e.g. nails, pins, coins, paper
clips) do not find their way into the
machine with the laundry. These may
damage components of the machine
(e.g. suds container, drum), which in
turn can result in damage to the
laundry.

Warning and Safety instructions
~ If the correct amount of detergent is
dispensed, the machine should not
need to be descaled. If, however, you
do wish to descale the machine only
use proprietary non-corrosive descaling
agents and strictly observe the
instructions on the packaging. A
special descaling agent is available to
order from the Miele Spare Parts
Department or via the internet on
www.miele-shop.com.
~ Textiles which have been
pre-treated with solvent based cleaning
agents must be thoroughly rinsed in
clean water before being washed in the
machine.
~ Never use solvent based cleaning
agents, e.g. those containing benzene,
in this machine, as this may result in
damage to component parts and create
toxic fumes. Such agents also pose a
fire and explosion hazard.
~ Never use solvent based cleaning

agents, e.g. those containing benzene,
to clean the outside surfaces of this
machine. They can cause damage to
plastic surfaces.

~ Only use dyes specified by the
manufacturer as being suitable for use
in a domestic washing machine. Always
observe the manufacturer's instructions
carefully.

~ Colour run and dye removers

contain sulphur compounds which can
cause damage such as corrosion. Do
not use these products in this machine.

~ If detergent comes into contact with

the eyes, rinse them thoroughly with
lukewarm water immediately. If
swallowed, seek medical assistance
immediately and retain the packaging
or label for reference. Those with skin
problems or sensitive skin should avoid
their skin coming into contact with
detergent.

~ Only remove laundry from the

washing machine once the drum has
stopped turning. Reaching into a
moving drum is extremely dangerous
and could result in injury.

Accessories

~ Accessory parts may only be fitted
when expressly approved by Miele. If
other parts are used, guarantee,
performance and product liability
claims will be invalidated.

Miele cannot be held liable for
damage caused by non-compliance
with these Warning and Safety
instructions.

9

Operating the washing machine
Control panel

a Start/Stop button
For starting the programme selected
and cancelling a programme once it
has started.

f Extra option buttons with indicator
lights
Various extra options can be added
to the washing programmes.

b Display with X, OK and Y buttons
See the following page for more
information.

g Programme selector
For selecting a programme. The
programme selector can be turned
clockwise or anti-clockwise.

c + button
For selecting delay start.
d PC/Optical interface
This is used by service technicians
to run diagnostic checks on your
machine and can also be used to
update programming data in the
future.
e Load/Detergent button
For calling up the load size or the
recommended amount of detergent,
and for calibrating the load size
sensor to zero.

10

h K button
For switching the washing machine
on and off.
To save energy, the washing
machine will switch itself off
automatically 15 minutes after the
end of the programme/anti-crease
phase or after being switched on if
no other selection is made.
i Door button
Opens the machine door.

Operating the washing machine
Display

Multiple option selection
If a value is selected, there will be a
tick 9 next to it.
Further extras
8

Extra quiet

;

8

Extra rinse

,

Press the X or Y button to scroll down
or up the options in the display. Press
the OK button to select the highlighted
value. You can now select the next
value, if you wish.
The display is operated using the X,
OK and Y buttons.
– Press the X button
to move down to the next text or to
decrease the value highlighted in the
display.
– Press the Y button
to move up to the next text or to
increase the value highlighted in the
display.

Single option selection
Here one of the values is always
selected. A tick ( will appear next to
the one currently selected. The other
values are deselected automatically.
Gentle action
Off

(

On

;
,

– Press the OK button
to confirm the value highlighted in
the display.

Press the X or Y button to scroll down
or up the options in the display. Press
the OK button to select the highlighted
value.

Programme selection examples

To come out of a sub-menu

To decrease or increase a value

Select Back # to come out of the
sub-menu or wait for approx. 15
seconds and the display will return to
the programme menu automatically.

Cottons
40°C

O O F F F FM

Duration:

1600 rpm
2:59 h

Press the X button to decrease the
temperature and the Y button to
increase the temperature.

11

Operating the washing machine
The following are selected via the
display
– wash temperature
– final spin speed
– the soak time
– delay start
– cancellation of a programme
– safety lock
The following are selected via
Further programmes/Settings 4
– Dark garments
– Sportswear
– Trainers
– Outerwear
– Proofing
– Soft toys
– First wash
– Pillows
– Curtains
– Starch

12

Before using for the first time
Setting the language
Before using the machine for the first
time ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened to prevent the risk of water
leaks during use.

You will be asked to select the
language you require for the display. It
is possible to select another language
at any time via Further programmes/
Settings 4 in the Settings sub-menu.
Sprache

;

deutsch

This washing machine has
undergone a complete functional test
at the factory and there will be some
residual water in the drum from this
process.
The washing machine has a sensor
which measures the amount of laundry
in the drum. This determines the
amount of detergent required. To allow
the load size indicator to function
correctly, you must first run a wash
programme without any laundry and
without detergent.

,

english

^ Press the X and Y buttons to scroll
through the options until the
language that you want is
highlighted. Press the OK button to
confirm your selection.
Setting the time (of day) (if
necessary)
The display for setting the time will then
appear.
Time

^ Press the K button in.
If the washing machine is being
switched on for the first time, the
welcome screen will appear briefly.
The welcome screen will appear in the
display every time the machine is
switched on until a programme lasting
longer than 1 hour has been
completed.

12 :00
^ Press the X button to decrease or the
Y button to increase the hour.
^ Confirm the hour selected with the
OK button. Then do the same to set
the minutes.

The display for setting the language will
then appear.

13

Before using for the first time
Reminder to remove transport bars

,To avoid the risk of damage, the

transport bars must be removed
before the machine is used for the
first time. See "Installation and
connection" for instructions on how
to do this.

Calibrating the load sensor to zero
^ Switch on the washing machine.
^ Open the drum door.
^ Turn the programme selector to
Cottons.

^ After removing the transport bars (if
this has not already been done by
your fitter) press the OK button.
Running your first programme
Your machine is now ready for the first
programme to be run.
15:00
Select programme

^ Turn the programme selector to
Cottons.
^ Open the stopcock.
^ Press the Start/Stop button.
^ At the end of the programme switch
the machine off.
After running the first programme, the
load sensor has to be calibrated to
zero as you would with bathroom
scales.

14

^ Press and hold the Load/Detergent
button pressed in until the following
message appears in the display:

:

Zero setting OK

^ Switch off the washing machine.
The washing machine is now ready for
use.

Washing environmentally and economically
Energy and water consumption

Detergent

– Water consumption and energy
usage are determined by the size of
the load.
To make the most out of your
machine, load the maximum dry load
for the programme you are using.

– Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.

– When smaller amounts of laundry are
washed, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
– Use the Express 20 programme for
small loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g
20°C). Washing using lower
temperature settings will save
energy.
– To maintain the hygiene of the
washing machine, carry out a hot
wash (60°C or above) using powder
detergent at regular intervals. The
Hygiene Info message will appear in
the display to remind you to carry out
a hot wash.

– Adjust the dosage to the degree of
soiling of the laundry.
– Reduce the amount of detergent for
smaller loads. Use the Load/
Detergent button.
Choosing the correct Extra option
(Short, Soak, Pre-wash)
Select:
– A wash programme together with the
Short extra option for light to normal
soiling where there are no obvious
marks.
– A wash programme without any extra
options for normal to heavy soiling
with visible staining.
– A wash programme together with the
Soak extra option for very heavily
soiled laundry.
– The Pre-wash extra option for laundry
with large amounts of dirt (e.g. dust,
sand).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.

15

How to wash correctly
Brief instructions
The headings numbered A, B, C, . . .
show the operating sequence and can
be used as brief instructions.
A Sort the laundry

,If you use a solvent-based clean-

ing agent (e.g. one containing benzene) to pre-treat a stain, make sure
that any plastic parts (e.g. buttons)
are protected, and that the cleaning
agent is rinsed off before washing the
garment in the machine.

,Do not use solvent-based

cleaning agents in or on this machine.

^ Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.

^ Empty all pockets.

,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
components in the machine.
^ Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains ask your dry cleaner for advice.

16

Dark textiles often contain excess dye
and should be washed separately
several times before being included in
a mixed load. Always wash whites and
coloureds separately.
– Curtains: Remove lead weights first
or place in a laundry bag.
– Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
– Knitted garments, trousers and
jeans, T-shirts and sweat shirts: Turn
inside out, if recommended by the
manufacturer.
– Close any zips, fasten hooks and
eyes etc before washing.
– Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label. (h symbol)

How to wash correctly
B Switch on the washing machine
The interior drum lighting will come on.

The following are selected via Further
programmes/Settings 4

The drum lighting will go out
automatically after five minutes. Press
the Door button to switch the drum
lighting back on again.
The display will ask you to select a
programme.
C Select a programme
Via the programme selector:
^ When you turn the programme
selector to Further programmes/
Settings 4, these will appear in the
display.
Further programmes
Settings !
Dark garments

^ Turn the programme selector to the
required programme.

;
,

^ Press the X or Y button to scroll
through the options until the
programme you want is highlighted
and confirm your selection by
pressing the OK button.
The programme selected will appear in
the display.

17

How to wash correctly
D Select a temperature / spin speed

E Select an Extra option(s)

If required, you can change the
suggested temperature and/or spin
speed within a given range.
Cottons
60°C
Duration:

1600 rpm
2:59 h

^ Press the X or Y button to alter the
temperature.
^ By pressing the OK button you
switch to changing the spin speed
and back again.
Cottons
60°C
Duration:

1600 rpm
2:59 h

^ Press the X or Y button to alter the
spin speed.

^ Select any extra options by pressing
the appropriate button. The relevant
indicator light will come on to show
which extra option has been
selected.
^ Press the Further extras 4 button to
select the following extra options
(depending on the programme
selected): Extra rinse, Pre-wash,
Soak or Rinse hold.
Not all the extra options are suitable for
use with every programme.
You can only select extra options which
are compatible with the programme
being used.
See "Extra options" for more
information.

18

How to wash correctly
F Load the drum
^ Press the Door button to open the
drum door.

Make sure that no items are caught
between the drum door and seal.

The load size indicator display will
appear.
Load

8

< 25%

The display shows the amount of
laundry loaded in the drum as a % (in
25% steps) of the maximum load
permissible for the programme
selected.
^ Unfold the laundry and load loosely
into the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.

^ Shut the door with a gentle swing.

The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.

19

How to wash correctly
G Add detergent
When the door is closed, the load size
indicator will be replaced with the
detergent percentage display.
Detergent

7

100%

The percentage shown relates to the
amount of detergent recommended by
the manufacturer on the packaging.
40%

= Add slightly less than half
the amount recommended

50%

= Add half the amount
recommended

60%

= Add slightly more than half
the amount recommended

75%

= Add three quarters of
the amount recommended

100%

= Add the full amount of
detergent recommended

You also need to take the level of
soiling and water hardness into
account.

20

It is important to dispense the correct
amount, because
too little detergent results in:
– Laundry not getting properly clean
and with time it may become grey
and hard to the touch.
– Greasy particles clinging to laundry.
– Limescale deposits on the heater
elements.
too much detergent results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– High water consumption (an
additional rinse cycle will
automatically switch in).
– A burden to the environment.

How to wash correctly
H Select Delay start (if required)
^ Press the + button and set the time
you wish the programme to end at.
See "Delay start" for more information.
I Start the programme
^ Press the flashing Start/Stop button.

^ Pull out the detergent drawer and
add detergent to the compartments
as follows:
i
Detergent for the pre-wash (divide
the total recommended amount as
follows: add 1/3 to compartment i
and 2/3 to compartment j)
j
Detergent for the main wash,
including Soak if selected
§
Fabric conditioner or liquid starch

If a delay start time has been set, then
this will count down in the display. At
the end of the delay start time or immediately after the programme has started
(if no delay start time has been
selected) the estimated programme
duration will appear in the display.
During the first 8 minutes the machine
measures how much water is being
absorbed by the laundry. The
programme duration may be longer or
shorter depending on this absorbency
rate.
The programme sequence is also
shown in the display. The washing
machine lets you know which section of
the programme has been reached.
The drum lighting switches off once the
programme has started.

^ Close the detergent drawer.
See "Detergent" for further information.

21

How to wash correctly
I Remove the laundry when the
programme has finished
In the anti-crease phase after the
programme has finished, the following
will appear alternately in the display:
Cottons
60°C

1600 rpm

Anti-crease

and

:

Programme finished
Unload the drum
before switching off

^ Press the Door button to open the
drum door.
The washing machine will switch off
automatically 15 minutes after the
end of the anti-crease phase. You will
need to press the K button to switch
it back on again.
^ Remove the laundry.
Check that all items have been
removed from the drum. Items left in
the drum could discolour other items
in the next wash or become
discoloured themselves.

22

^ Check the folds in the door seal for
any small articles, e.g. buttons, which
might be lodged there.
Important
Always remove the laundry before
switching the machine off. This is
important to ensure that the load size
indicator works correctly.
^ Turn the programme selector to the
Stop position.
^ Switch the machine off with the
K button.
^ Close the drum door. Otherwise there
is the danger of objects being placed
inadvertently in the drum. If these
remained unnoticed and were
washed in the next load, they could
damagge the laundry.

Extra options
Extra options are selected or
deselected by pressing the appropriate
button.

Short
For light to nomal soiling with no visible
staining.
The duration of the main wash is
reduced.

Water plus
The water level in the main wash and
the rinses will be increased.

Stains 4
There is a choice of various types of
stains for achieving the optimum wash
result with stain removal. Extra options
will be added to the wash programme
automatically, depending on the type of
stain selected. With some stains, a tip
about pre-treating the stain will appear
in the display. You can select a
maximum of three stains with each
programme.
If the "Short" extra option was selected
previously, it will be deselected
automatically.

Extra quiet
If using your washing machine during
quiet periods, you can reduce the noise
levels even more.
If the Extra quiet extra option is
selected, the machine will activate the
Rinse hold extra option and not spin.
The programme duration is longer.
To deactivate Rinse hold
^ Press the Further extras 4 button.
Further extras
9

Rinse hold

Back #

;
,

^ Press the X or Y button until Rinse
hold is highlighted and deactivate it
with the OK button.
The following will appear in the display:
Delay start can be

: used to delay the
spin

By using Delay start you can make
sure the final spin occurs outside
quiet periods in the home.

Press the Stains 4 button again to
come out of the Stains sub-menu.

23

Extra options
Further extras 4
The Further extras sub-menu will open
in the display.

You can now use the display to select
the soak duration you require.
Soak duration

0:30 h:min

Press the Further extras 4 button
again to come out of the Further
extras sub-menu.
Extra rinse
An additional rinse cycle is carried out
to achieve a better rinse result.

(0:00 - 6:00 h)

^ Use the X or Y button to select the
soak duration you want and confirm it
with the OK button.
– To delete the soak duration
^ Press the Further extras 4 button.

Pre-wash
For laundry with large amounts of dirt
e.g. dust, sand.

Further extras
9

Soak

;

Soak

8

Rinse hold

,

For heavily soiled items with protein
stains.
A duration of between 30 minutes and 6
hours can be chosen in 30 minute
increments for the soak process.
– To select the soak duration
^ Press the Further extras 4 button.
Further extras
8

Soak

;

8

Rinse hold

,

^ Press the X or Y button until Soak is
highlighted and confirm it with the
OK button.

24

^ Press the X or Y button until Soak is
highlighted and deselect it with the
OK button.
Rinse hold
The laundry will not be spun and will
remain suspended in the final rinse
water. This reduces creasing if the
laundry is not going to be removed
from the drum immediately after the
end of the programme.

Extra options
The following extra options can be selected in addition to the
programme:
e
ns

Ri
ld
ho

ak
So
sh
wa
ePr
se
rin
tra
Ex
iet
qu
tra
Ex
s4
ain
St
lus
rp
ate
W
t
or
Sh

Cottons

#

#

#

#

#

#

#

#

Minimum iron

#

#

#

#

#

#

#

#

Delicates

#

#

#

#

#

#

Woollens /

#

Silks /
Express 20

#
1)

#

Hygiene
Automatic plus
#

Denim

#

#

#

#

#

#

#

#

#

#

#

#

#

#

#
#

Shirts

#

#

Separate rinse

#

#

#
#

#

#
#

#
#

#

#

#

#

#

#

#

#

Drain / Spin
Dark garments

#

Sportswear

#

#

#

#
#

#

#

Proofing
Soft toys

#

First wash

#

Pillows

#

Curtains
Starch
1)

2)

#

2)

Trainers
Outerwear

#

#

#
#

#

#

#

#
#

#

#

#

#

#

#

#

#

#

#

#
#

#

#
#
2)
#

#
#

This extra option is activated automatically as part of programme but can
be deselected.
This extra option is activated automatically as part of the programme and
cannot be deselected.
25

Spinning
Final spin speed
Programme

Rinse and interim spin
rpm

Cottons

1600

Minimum iron

1200

Delicates

600

Woollens /

1200

Silks /

600

Express 20

1600

Hygiene

1600

Automatic plus

1200

Shirts

600

Denim

900

Separate rinse

1600

Drain / Spin

1600

Dark garments

1200

Sportswear

1200

Trainers

1000

Outerwear

800

Proofing

1000

Soft toys

900

First wash

1200

Pillows

1200

Curtains

600

Starch

1600

You can reduce the final spin speed.
However, you cannot select a final spin
speed higher than that shown in the
chart above.

26

There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the
interim spin speed. In some
programmes, an additional rinse is
introduced if a spin speed of less than
700 rpm is selected.
To omit the final spin (Rinse hold)
^ Press the Further extras 4 button
and select the Rinse hold option.
– To start the final spin and end the
programme:
The washing machine will display the
maximum spin speed possible. You
can use the X button to select a
lower spin speed. Start the final spin
by pressing the Start/Stop button.
– To end the programme without the
final spin:
Press the Door button. The water will
drain away. Press the Door button
again to open the door.
To omit rinse and interim spin and
the final spin (No spin)
^ Select No ..
The laundry is not spun after the final
rinse. The water will drain away and the
machine will go straight into the
anti-crease stage. With some
programmes an additional rinse is
introduced if this setting is selected.

Delay start
With delay start you can choose when
you want the programme to end. The
start of a programme can be delayed
from 15 minutes up to a maximum of 24
hours, allowing you to make use of
night-time economy electricity rates, for
example.
The current time of day needs to
have been set for delay start to work
correctly.
To select delay start

The display will show the hours and
minutes remaining until the start of the
programme.
To change delay start
You can select a later or earlier
programme end time subsequently, if
you wish.
^ Press the + button.
^ Use the X or Y button to change the
programme end time.

A Select the programme you want and
then press the + button.

^ Confirm your selection by pressing
the OK button.

The display shows:

To cancel delay start

Delay start

8:20

Start time

8:20

Finish time

11:19

B Press the Y button to select the time
you want the programme to end at.
The first press on the button will adjust
the programme end time to the next 15,
30, 45 minutes or full hour. Each
subsequent press on the button will
delay the programme end time by 15
minutes.
Delay start

8:20

Start time

15:01

Finish time

18:00

C Confirm your selection by pressing
the OK button.
D Press the Start/Stop button.

^ Press the Start/Stop button.
The following will appear in the display:
Options
Cancel delay start

;

Activate safety lock

,

^ Confirm your selection by pressing
the OK button.
^ Now you can select a different
programme, or
^ press the Start/Stop button to start
the programme straight away.
The actual load size can only be
determined accurately by the
machine once the programme has
started. The programme end time
may, therefore, be a bit later or
earlier than first indicated.

27

Programme chart
Cottons 9876*

cold to 95°C

Max. load 8.0 kg

Use for

Cotton, linen or cotton mix fabrics, e.g. table linen, towelling,
underwear, T-shirts etc.

Note

– Selecting the 60°C wash temperature will give the performance of
a Cottons 60°C programme, however for energy saving and
environmental protection reasons the actual wash temperature
reached will be lower.
– Where higher levels of hygiene are required please select a
temperature of 75°C or above or use the Hygiene programme.

Note for test institutes:
Short programme: 4.0 kg load and Short extra option
Minimum iron
43218E76*

cold to 60°C

Max. load 3.5 kg

Use for

Synthetic, mixed fibre and easy care cotton. If fabrics have a high
proportion of man-made fibres it is advisable to programme the
machine for "Gentle action".

Note

Reduce the spin speed for fabrics which crease easily.

Delicates 4321ac*

cold to 60°C

Max. load 2.5 kg

Use for

Delicate garments made of synthetic fibre, mixed fibre, rayon and
easy care cotton.

Note

Deselect the spin for items which crease easily.

Woollens /ac*

cold to 40°C

Max. load 2.0 kg

Use for

Machine-washable or hand-washable wool or wool blend fabrics.
If the care label does not specify a temperature, wash using the
cold setting.

Note

Reduce the spin speed for items which crease easily.

Silks /

cold to 30°C

Max. load 1.0 kg

Use for

Silks and other handwashable fabrics with no wool content.

Note

Place tights, bras etc. in a washing bag.

28

Programme chart
Express 20 76*

cold to 40°C

Max. load 3.5 kg

Use for

Cotton and minimum iron garments that have hardly been worn or
are only very lightly soiled.

Note

The Short extra option will be activated automatically.

Hygiene

30°C to 95°C

Max. load 7.0 kg

Use for

Cotton and linen fabric which have been in direct contact with the
skin, e.g. underwear, nappies, towelling, bed linen, pillow and
mattress covers or where high standards of hygiene are required.

Notes

– For optimum hygiene results select a temperature of 60°C or
above.
– Observe the manufacturer's care label.

Automatic plus 7621*

cold to 40°C

Max. load 5.0 kg

Use for

Mixed loads of garments suitable for the Cottons and Minimum
iron programmes. Sort according to colour.

Note

The wash parameters (e.g. water level, wash rhythm and spin
speed) are adjusted automatically in this programme to ensure the
best possible care and wash result for each item.

Shirts
Notes

cold to 60°C

– Pre-treat collars and cuffs if necessary.
– Wash silk garments in the Silks / programme.

Denim
Notes

Max. load 2.0 kg

cold to 60°C

Max. load 3.0 kg

– Wash denim inside out.
– Denim often contains excess dye and may run during the first
few washes. Wash light and dark coloured items separately.

Separate rinse

Max. load 7.0 kg

Use for

Rinsing handwashed items.

Note

– Reduce the spin speed for fabrics which crease easily.

* Please note that the "buckets" represent garment care label symbols. See
"Garment care label symbols".

29

Programme chart
Drain / Spin
Notes

– Drain only: Select No . (No spin).
– Make sure you select the appropriate spin speed.

Dark garments

cold to 60°C

Max. load 3.0 kg

Use for

Black and dark garments made from cotton or mixed fibre.

Note

Wash inside out.

Sportswear

cold to 60°C

Max. load 3.0 kg

Use for

Sportswear such as singlets and leggings as well as microfibre
and fleece garments.

Notes

– Do not use fabric conditioner.
– Observe the manufacturer's care label.

Trainers

cold to 40°C

Max. 2 pairs of shoes

Use for

Sports shoes only (do not use for leather shoes)

Notes

–
–
–
–
–

Outerwear

Observe the manufacturer's care label.
Remove coarse soiling with a brush before washing.
Fasten any velco fasteners.
Do not use fabric conditioner.
A pre-rinse without detergent is carried out automatically to
remove loose dirt.
– Use a drying basket if drying in a tumble dryer.
cold to 40°C

Max. load 2.5 kg

Use for

Outerwear made from membrane fabrics such as Gore-Tex®,
SYMPATEX®, WINDSTOPPER® etc.

Notes

– Zip up jackets before washing.
– Do not use fabric conditioner.
– If wished these garments can also be re-proofed using the
Proofing programme. Proofing should not be done every time
the garment is washed.

30

Programme chart
Proofing

40°C

Max. load 2.5 kg

Use for

Treating microfibre fabrics, skiwear, and table linen made from
mainly synthetic fibres to provide a water and stain resistant finish.

Notes

– The items should be freshly laundered and spun or dried before
proofing.
– For best results, the items should be heat-treated afterwards,
either in a tumble dryer or by ironing.

Soft toys

cold to 40°C

Max. load 1.0 kg

Use for

Soft toys, specified as machine-washable by the manufacturer.

Note

Do not wash soft toys stuffed with straw.

First wash

cold to 40°C

Max. load 3.0 kg

Use for

New items made of cotton, towelling and polyester fabric.

Note

Use this programme to wash any manufacturing residues out of
new items.

Pillows

cold to 95°C

2 pillows (40 x 80 cm) or
1 pillow (80 x 80 cm)

Use for

Washable pillows with feather, down or synthetic fillings.

Note

Please observe the instructions on the wash care label.

Curtains

cold to 40°C

Max. load 2.0 kg

Use for

Curtains, including net curtains, specified as machine-washable
by the manufacturer.

Notes

– A pre-rinse without detergent is carried out automatically to
remove dust.
– For curtains which crease easily, reduce the final spin speed or
deselect the spin.
– Remove weights from curtains.

Starch

Max. load 7.0 kg

Use for

Starching table cloths, serviettes and workwear

Notes

– Reduce the spin speed for fabrics which crease easily.
– The laundry should be washed but not treated with fabric
conditioner.

31

Programme sequence
Main wash

Rinses

Spinning

Water
level

Wash
rhythm

Water
level

Rinses

Interim
spin

Final
spin

Cottons

d

a

(

2-41)2)

L

L

Minimum iron

(

c

e

2-33)

L

L

Delicates

e

d

e

3

–

L

Woollens /

e

f

e

2

L

L

Silks /

e

f

e

2

–

L

Express 20

d

b

d

1-33)

L

L

Hygiene

(

b

(

2)

L

L

Automatic plus

(

abc

e

3)

2-3

L

L

Shirts

e

c

e

2

–

L

Denim

(

c

e

3

–

L

Separate rinse

–

–

e

2

–

L

Drain / Spin

–

–

–

–

–

L

Dark garments

(

b

d

3-43)

L

L

Sportswear

d

c

d

3)

2-3

L

L

e

e

(

2

–

L

Outerwear

e

d

e

3

L

L

Proofing

(

d

–

–

–

L

Soft toys

e

c

(

3

L

L

First wash

d

b

(

2-3

L

L

Pillows

(

d

e

3

–

L

Curtains6)

(

d

d

3

–

L

Starch

(

c

–

–

–

L

Trainers

6)

Please see next page for description of the symbols

32

3-4

4)

3)

Programme sequence
d = Low water level
( = Medium water level

Special features in the programme
sequences:

e = High water level

Anti-crease:

a = Intensive rhythm

At the end of every programme, with
the exception of the Woollens
programme, the drum continues to turn
at intervals for up to 30 minutes to help
prevent creasing.
The door can be opened and laundry
removed at any time during the
anti-crease phase.

b = Normal rhythm
c = Gentle rhythm
d = Sensitive rhythm
e = Ultra sensitive rhythm
f = Handwash rhythm
This machine has fully electronic
controls with automatic load
recognition. It takes in the right amount
of water required for the programme
depending on the amount of laundry
and its absorbency rate. This means
that programme cycles and durations
can vary.
The programme sequences outlined in
the chart are based on the basic
programme with a full load. Extra
options which can be selected have not
been taken into account.
The display shows the stage the
programme has reached.

1)

A second rinse is carried out when a
temperature between 60°C and 95°C
has been selected. A third rinse is
carried out when a temperature
below 60°C is selected.

2)

A third or fourth rinse is carried out if:

– there is too much foam in the drum
– a spin speed lower than 700 rpm has
been selected
– The spin speed has been
deselected.
3)

A third rinse is carried out if:

– The spin has been deselected.
4)

In the Outerwear programme,
laundry is only spun after the main
wash.

5)

Run-up to spin: A run-up to spin is
carried out before the wash process
begins, to deflate down-filled items.
Subsequent water intake for the main
wash is through compartment j.

6)

Pre-rinse: A pre-rinse without
detergent is carried out automatically
to remove dust.

33

Garment care label symbols
Washing
The figure quoted in the bucket is the
maximum temperature the garment
can be washed at. The number of
bars under the symbol indicates the
level of agitation permitted.
9

No bar under the symbol: =
normal agitation

4

One bar under the symbol: =
reduced agitation

c

Two bars under the symbol: =
much reduced agitation

/

Hand wash (if no temperature
is specified use the lowest
temperature or cold)

h

Do not wash

Drying
The number of dots indicates the
drying temperature

34

q

Normal temperature

r

Low temperature

s

Do not tumble dry

Ironing
The number of dots indicates the
ironing temperature
I

Hot iron (max sole plate temp.
approx. 200°C)

H

Medium hot iron (max sole
plate temp. approx. 150°C)

G

Cool iron (max sole plate
temp. approx. 110°C). Do not
steam iron garments carrying
this symbol.

J

Do not iron
Professional cleaning

f
p

Dry clean only. The letters
indicate the type of cleaning
agent required.

w

Professional Wet Clean only

D

Do not dry clean
Bleaching

x

Any oxidising bleaching
agent can be used

{

Only use an oxygen based
bleach or a non-chlorine
bleach

z

Do not bleach

Changing the programme sequence
Cancelling a programme

Interrupting a programme

You can cancel a programme at any
time after it has started.

^ Switch the machine off with the
K button.

^ Press the Start/Stop button.

To continue with the same programme:

Options
Cancel programme

;

Activate safety lock

,

^ Press the OK button.
The suds will be pumped away.
If you want to remove the laundry:
^ Press the Door button.

^ Switch the machine back on with the
K button.

Changing a programme
After the start of a programme it is no
longer possible to select a different
programme.
Temperature

If you want to select a different
programme:

It is possible to select a different
temperature up to 5 minutes after the
programme has started.

^ Switch the machine off with the
K button.

Spin speed

^ Switch the machine back on again.

It is possible to change the spin speed
up until the final spin begins.

^ Check that there is still detergent in
the detergent drawer. Add detergent,
if necessary.
^ Select and start a new programme.

Extra options
With the exception of the Express 20
programme, it is possible to select or
deselect the Short and Water plus extra
options up to 5 minutes after the
programme has started.
It is not possible to make any
changes if the safety lock has been
activated.

35

Changing the programme sequence
Adding or removing laundry
after a programme has started
^ Press the Door button to open the
drum door.
^ Add or remove items.

Safety lock
The safety lock prevents the machine
from being opened or the
programme cancelled during a wash
programme.

^ Close the drum door.

To activate the safety lock

The programme will continue
automatically.

^ Press the Start/Stop button in after
the programme has started.

Please note:
Once a programme has started the
machine cannot recognise any
adjustment to the load.
For this reason, if laundry is added or
removed after the start of a programme,
the machine will always complete the
programme cycle assuming a full load
which can lead to a change in the
programme duration shown in the
display.
The door cannot be opened, if:

Options
Activate safety lock
Back #

;
,

^ Press the X button until Activate
safety lock is highlighted and confirm
by pressing the OK button.
The following will appear in the display:
0 Locked

The safety lock is now activated. It is
deactivated automatically at the end of
the programme.

– the suds temperature is above 55°C.
– the water is above a certain level.
– the programme has reached the
Final spin stage.
If you press the Door button when the
above conditions are present, the
following will appear in the display:
Door locked

36

To deactivate the safety lock
^ Press the Start/Stop button.
The following will appear in the display:
Deactivate safety lock

^ Press the OK button. The following
will appear in the display:
1 Unlocked

Detergent
The correct detergent
All modern detergents produced for automatic washing machines are suitable.
Use dispensing aids, e.g. balls, if these are supplied with the detergent. Tablets
are suitable for full loads, but note that it may be impractical to reduce tablets for
smaller loads. Some tablets do not dissolve as rapidly as others, and may not be
suitable for programmes with short durations.
Do not use biological detergents on silk as the enzymes may damage the silk.
Instructions for use and recommended dosage amounts are given on the
detergent packaging.
See “Optional accessories” at the end of this booklet for details of Miele
branded care products including detergents and fabric conditioner.
1)

Liquid detergent
For programmes with a pre-wash you will need to purchase a special container
from the Miele Spare Parts Department which sits in the main wash
compartment j. Add liquid detergent to this container for the main wash and
to compartment i for the pre-wash

2)

Use powder detergent

* Specialist detergent
Detergent designed specifically for the wash programme or type of fabric.
** Only use proofing agents containing fluorochemical compounds which are
stated by the manufacturer as being "suitable for use on membrane textiles".
Do not use proofing agents which contain paraffin. Add proofing agents to
compartment §.

37

Detergent
Universal Detergent Detergent Specialist Proofing
Fabric
detergent
for
for
detergent* agent** conditioner
coloureds delicates
Cottons

X

X

–

–

–

X

Minimum iron

X

X

–

–

–

X

Delicates

X

X

X

–

–

X

Woollens /

–

–

–

X

–

X

Silks /

–

–

–

X

–

X

Express 201)

X

X

–

–

–

X

X

–

–

–

–

X

Automatic plus

X

X

–

–

–

X

Shirts

X

X

–

–

–

X

X

X

X

–

–

X

X

X

X

–

–

X

X

X

–

X

–

–

–

X

–

–

–

–

Outerwear1)

–

–

X

X

–

–

Proofing

Hygiene

2)

Denim1)
Dark garments
Sportswear
Trainers

1)

1)

1)

–

–

–

–

X

–

1)

–

X

X

–

–

X

First wash

X

X

–

–

–

X

Pillows1)

X

X

X

X

–

–

X

X

–

X

–

–

–

–

–

X

–

–

Soft toys

Curtains
Starch

38

2)

Detergent
The right amount to dispense will
depend on the following:
– The soiling level of the load
Lightly soiled
No visible dirt or stains. Possibly
slight body odour.
Normally soiled
Visibly dirty and/or just a few slight
stains.
Heavily soiled
Visible dirt and stains and/or dried on
soiling.
– The quantity of the laundry (add the
recommended amount of detergent)
– The water hardness level.
Check with your local water supplier
if you do not know the hardness level
in your area.

Water softeners
A water softener can be used to cut
down on the use of detergents in hard
water areas. Dispense according to the
amount specified on the packaging.
First add detergent and then the water
softener.
Miele branded water softening tablets
are available from the Miele Spare Parts
Department or via the internet on
www.miele-shop.com.
Use a quantity of detergent as for soft
water.
Washing with several components
If you wash using several components
(e.g. special application detergents),
we recommend always dispensing the
agents into compartment j in the
following order:
1. Detergent
2. Water softeners
3. Stain remover
This way the agents are distributed
more evenly.

39

Detergent
Fabric conditioners and liquid
starch
Fabric conditioners make garments soft
to handle and help prevent static cling
when tumble drying.
Starch stiffens and gives body to items
of laundry, e.g. shirts, tablecloths and
bed linen.
Automatic dispensing of fabric
conditioner or liquid starch to
laundry at the end of a programme

^ Add the fabric conditioner or liquid
starch to compartment §. Do not
exceed the maximum level mark.
It will be dispensed automatically in the
last rinse. At the end of the programme
a small amount of water remains in the
fabric conditioner compartment §.

40

If starching frequently, thoroughly
clean the dispenser compartment,
especially the siphon tube and
fabric conditioner channel, regularly.
See "Cleaning the detergent
dispenser drawer". Do not use
powder starch formulations or
viscious liquid starch in the §
compartment as it will clog up.
Adding fabric conditioner or starch
separately
^ Dispense in accordance with
manufacturer's instructions on the
packaging.
^ Dispense liquids into the §
compartment and powder or viscous
formulations into the i
compartment.
^ Turn the programme selector to
Further programmes/Settings 4 and
select the Starch programme.
^ Select a spin speed or the Rinse hold
extra option.
^ Press the Start/Stop button.

Colour run and dye removers/
dyes
^ Do not use colour run or dye
removers in this machine.
^ Dyes suitable for use in domestic
washing machines can be used.
However, please note that the salt
used in the dyeing process can
cause corrosion to stainless steel
components in the machine if you
dye frequently. Follow the
manufacturer's instructions carefully.

Cleaning and care
A range of Miele branded
CareCollection products are avaialble
to order from Miele. See "Optional
accessories".

Cleaning the drum (Hygiene
info)
Washing at low temperatures and/or
using liquid detergent can cause
bacteria and unpleasant smells to build
up in the machine. In order to clean the
drum and also to prevent unpleasant
smells building up, run a Cottons 75°C
programme with powder detergent
once a month or when the Hygiene
info message appears in the display.

,Do not use solvents, abrasive
cleaners, glass cleaners or
multi-purpose cleaning agents.
These might damage plastic
surfaces and other components
because of the chemicals they
contain.

Cleaning the detergent
dispenser drawer
The pre-wash and main wash
compartments of the detergent
dispensing drawer are self-cleaning.
For hygiene reasons, clean the entire
drawer at regular intervals.

External casing and fascia
panel

,Disconnect the machine from the
mains electricity supply and
withdraw the plug from the socket
before cleaning the machine.
,The machine must not be hosed
down.
^ Clean the casing with a mild
non-abrasive cleaning agent or soap
and water using a well wrung-out
cloth. Wipe dry with a soft cloth.
^ Stainless steel surfaces can be
cleaned with a proprietary stainless
steel cleaning agent, following the
manufacturer's instructions on the
packaging.

^ Pull out the detergent dispenser
drawer until a resistance is felt. Press
down the release catch and at the
same time pull the drawer right out of
the machine.
^ Clean the drawer with warm water.

41

Cleaning and care
Cleaning the detergent dispenser
drawer housing

^ Clean the siphon.
1. Remove the siphon from
compartment § and rinse under
warm running water. Clean the
siphon tube in the same way.
2. Replace the siphon.
If starching frequently, thoroughly
clean the siphon and siphon tube
regularly. A build-up of starch will
cause them to get clogged.

42

^ Use a bottle brush to remove
detergent residues and limescale
from the jets inside the detergent
dispenser drawer housing.

Cleaning and care
Cleaning the water inlet filters
The washing machine has two filters to
protect the inlet valves.
These filters should be checked every
six months or so, or more often if there
are frequent interruptions to the water
supply.

To clean the filter in the water inlet
valve:
^ Using pliers, carefully loosen the
ribbed plastic nut on the inlet valve
and unscrew.

To clean the filter in the union in the
open end of the inlet hose:
^ First turn off the stopcock.
^ Unscrew the threaded union
connecting the free end of the inlet
hose to the stopcock.

^ Use pointed nose pliers to withdraw
the plastic filter by the bar (see
illustration). Clean, put back and
secure.
The two filters must be put back in
place after cleaning.

^ Remove rubber seal 1 from the
recess.
^ Using pointed pliers, take hold of
plastic filter bar 2, remove the filter
and clean it.
^ Put the filter and seal back in the
reverse order and reconnect the
hose.
^ Turn on the stopcock and check the
connection is watertight. If it leaks,
tighten the connection.
43

Problem solving guide
With the help of the following notes, minor faults in the performance of the
machine, some of which may result from incorrect operation, can be put right
without contacting the Service Department.

,Repair work to electrical appliances should only be carried out by a
suitably qualified person in strict accordance with current local and national
safety regulations. Repairs and other work by unqualified persons could be
dangerous. The manufacturer cannot be held liable for unauthorised work.
The programme does not start
Problem

Possible cause

The display remains
There is no power to
dark and the
the machine.
programme selector is
not lit up.

Remedy
Check whether
– the mains plug is plugged
in and switched on.
– the fuse or circuit breaker
has tripped.

You are asked to enter Access via a code has Enter the code and confirm
a code.
been activated.
the entry. Deactivate the
code if you do not wish this
message to appear in the
display the next time the
machine is switched on.
The display is dark.

44

The display has
switched off
automatically to save
energy (Standby
mode).

Press a button. Standby
comes to an end.

Problem solving guide
One of the following fault messages appears in the display
Fault message

Possible cause

Remedy1)

2

Fault
Water intake
Open stopcock

The water inlet is
blocked or
restricted.

2

Fault
Check drainage
system

– The water outlet is – Clean the drain filter
and the drain pump.
blocked or
restricted.
– The maximum delivery
head is 1 m.
– The drain hose
has been fixed
too high.

L

Waterproof system
activated
Close the stopcock

The water protection – Close the stopcock.
system has reacted. – Call the Service
Department.

Technical fault xxx
Call Service

There is a fault.

;
1)

Check whether
– the stopcock is
opened properly.
– the inlet hose is kinked.
– the water pressure is
too low.

Start the programme
again.
If the fault message
appears again, contact
the Service Department.

To switch off the fault message: Switch the machine off with the K button.

45

Problem solving guide
The following fault messages appear in the display at the end
of the programme
Fault message

Possible cause

Remedy

Check detergent

Excessive foam has built
up during washing.

Use less detergent next time
and follow the manufacturer's
instructions on dosage given
on the packaging.

Hygiene information.

A programme using a
temperature above 60°C
has not been run for a
long time.

In order to prevent bacteria
and unpleasant smells building
up in the machine, run a
Cottons 75°C programme
using powder detergent.

46

Problem solving guide
Problems with the load size indicator or calibrating to zero
Problem
The display indicates
a load of <25% or no
load size is indicated
when the drum is
full.

Possible cause

Remedy

^ To recalibrate the sensor to the
There was already
zero setting:
laundry in the drum
when the machine
– Remove the laundry from the
was switched on.
drum.
This has decalibrated
– Switch off the washing
the sensor from the
machine and leave the door
zero setting.
open.
– Switch on the washing
machine.
– Turn the programme selector
to Cottons.
– Press and hold the Load/
Detergent button pressed in
until the following message
appears in the display:
Zero setting OK.

The display indicates
a load of 25%, 50%,
75% or 100% when
the drum is empty.

The load size sensor
has been
decalibrated from the
zero setting.

Rotate the drum once. If the
display still indicates a load of
25%, 50%, 75% or 100%,
recalibrate the sensor to zero
again (see above section).

The fault message:

The drum door is
closed.

– Open the drum door.
– Switch off the washing
machine and leave the door
open.
– Switch on the washing
machine.
– Try and recalibrate to zero
again.

Zero setting not
possible. Open the
door

appears in the
display.

47

Problem solving guide
General problems
Problem

Possible cause

Remedy

The machine shakes
during the spin cycle.

The machine feet are not
level.

Level the machine (see
"Installation and
connection").

The laundry has not
been spun properly and
is still wet.

The machine detected an
imbalance during the final
spin and reduced the
spin speed automatically.

Include both large and
small items in the load as
this will give better
distribution.

The laundry has not
The spin speed selected
been spun satisfactorily. was too low.

Select a higher spin
speed next time.

The pump makes
strange noises.

This is not a fault! These noises occur at the end of
a pump sequence as a normal part of the operation.

There is a lot of
detergent residue in the
detergent drawer.

The water pressure is too – Clean the water inlet
low.
filter.
– Select Water plus.
Powder detergent used
with water softeners can
be sticky.

Fabric conditioner is not The siphon tube is not
completely dispensed or correctly positioned, or is
too much water remains clogged up.
in the § compartment.

Add washing powder
and then add the water
softener.
Clean the siphon, (see
“Cleaning and care Cleaning the detergent
dispenser drawer”).

The display is in a
different language.

A different language has Set the language you
been selected in Settings want. The flag symbol
Language !.
will guide you.

When laundry is dry it
feels hard to the touch.

Too vigorous wash
action.

Programme in gentle
action and more water.

Not enough detergent
used.

Increase detergent dose
to prevent limescale
build up in laundry.

No fabric conditioner
used.

Use fabric conditioner in
last rinse.

48

Problem solving guide
An unsatisfactory wash result
Problem

Possible cause

Remedy

Liquid detergent
does not give the
required result.

Liquid detergents
usually contain no
bleaching agents.
They do not remove
fruit, coffee and tea
stains.

Grey, greasy
particles cling to
washed laundry.

Insufficient amounts of – Use more detergent.
detergent were used – Before washing the next load
to break down the
run a Cottons 75°C programme
particles of grease in
with powder detergent but
heavily soiled laundry.
without a load.

A stale smell is in
the drum and on
laundry.

Low temperature
washing.

White residues
which look like
powder detergent
are seen on dark
textiles after
washing.

– Try and brush off the residues
The detergent
contained compounds
with a soft brush once the
(zeolites) to aid water
laundry is dry.
softening which are
– Wash dark textiles using a
not soluble in water.
detergent which contains no
They have ended up
zeolites. Liquid detergents
on the laundry.
usually contain no zeolites.
– Use the Dark garments
programme.

Clothes are coming The machine was
out creased.
overloaded.

– Use a general purpose
detergent containing a
bleaching agent.
– Pour stain removers into
compartment j of the
dispenser drawer and liquid
detergent into a dispenser ball.
– Never put stain removers and
liquid detergent together in the
dispenser drawer.

– Before washing the next load
run a Cottons 75°C programme
with powder detergent but
without a load.

– Reduce quantity of clothes in
drum.

– Check care labels and the
The wrong
programme was used.
programme chart.
– Use easy iron conditioners.

49

Problem solving guide
The door will not open
Possible cause

Remedy

The machine is not
Insert the plug in the socket and switch on, and/or
connected to the
switch the machine on with the K button.
electricity supply and/or is
not switched on.
The safety lock has been
activated.

Deactivate the safety lock as described in
"Changing the programme sequence - Safety
lock".

Access via a code has
been activated.

Deactivate the code as described in "Settings
menu".

Power cut.

Open the drum door as described in the next
section.

The door was not correctly Press hard against the lock side of the drum door
engaged.
and then press the Door button.
There is still water in the
drum and the machine is
unable to drain.

Clean the drain filter and drain pump as described
in the next section.

For safety reasons the drum door cannot be opened if the suds temperature is
higher than 55°C.

50

Problem solving guide
Opening the drum door in the
event of a blocked drain outlet
and/or power failure
^ Switch the washing machine off.
There is a lever behind the detergent
drawer fascia panel.

Blocked drain outlet
If the drain outlet is blocked, up to
25 litres of water will be retained in the
machine.

,Caution: if laundry has been

washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!

Procedure for draining the machine
^ Place a suitable container under the
access flap.
When draining water from the
machine, do not unscrew the drain
filter completely or take it right out.

^ Remove the lever.

^ Slowly and carefully unscrew the
drain filter to let the water out.
^ Use it to open the access flap.

If you need to interrupt the flow of
water:
^ Tighten the drain filter back up again.

51

Problem solving guide
Once the flow of water ceases:

,Make sure the drain filter is

securely tightened. Otherwise there
is a risk of water leakage during use.

To avoid loss of detergent, pour
approx. 2 litres of water into the
detergent dispenser drawer after
cleaning the drain filter. Excess water
will be pumped out automatically
before the next wash programme.
Opening the drum door
^ Remove the drain filter completely.
^ Clean it thoroughly.

^ Remove any foreign objects (e.g.
buttons, coins, etc.) and fluff from the
filter housing. Turn the impeller by
hand to check that it rotates freely.
Any foreign object causing an
obstruction should be removed.
^ Put the drain filter back in place and
secure.

52

,Always make sure that the drum

is stationary before reaching into the
machine to remove laundry.
Reaching into a moving drum is
extremely dangerous.

^ Pull the emergency release
downwards (see illustration). The
drum door will open.

After sales service
In the event of any faults which you
cannot remedy yourself, please
contact:
– your Miele Dealer or
– Miele (see back cover for contact
details).
When contacting your Dealer or Miele,
please quote the model and serial
number of your machine, both of which
are shown on the data plate visible
above the porthole glass when the door
is open.

Future updates (PC)
The indicator light marked PC is the
interface used by Miele service
technicians during servicing work for
testing purposes and for updating the
machine's programme data.
Guarantee
For information on the appliance
guarantee specific to your country
please contact Miele. See back cover
for contact details.
In the U.K. your appliance is
guaranteed for 2 years from the date of
purchase. However, you must activate
your cover by calling 0845 365 6640 or
registering online at www.miele.co.uk.
Optional spare parts and accessories
Optional spare parts and accessories
for this washing machine are available
from your Miele Dealer, the Miele Spare
Parts Department or via the internet at
www.miele-shop.com.

N.B. A call-out charge will be applied
for service visits where the problem
could have been resolved as
described in these instructions.

Please note that telephone calls may
be monitored and recorded for
training purposes.

53

Installation and connection
Front view

a Inlet hose (tested to withstand
pressure of at least 7,000 kPa)
b Electricity supply cable
c - f Flexible drain hose (with
detachable swivel elbow)
g Control panel

h Detergent dispenser drawer
i Drum door
j Access to drain filter, drain pump
and emergency release
k Handle recesses for moving the
machine
l Four height adjustable feet

54

Installation and connection
Rear view

a Protruding lid for holding when
moving the machine

e Transport clip for inlet and drain
hoses

b Electricity supply cable

f Safety cap for transit bars

c Inlet hose (tested to withstand
pressure of at least 7,000 kPa)

g Transport clip for inlet and drain
hoses and for storing transit bars
when not in use.

d Drain hose

55

Installation and connection
Installation surface
A concrete floor is the most suitable
installation surface for a washing
machine, being far less prone to
vibration during the spin cycle than
wooden floorboards or a carpeted
surface.
Please note:
^ The machine must be level and
securely positioned.
^ To avoid vibrations during spinning,
the machine should not be installed
on soft floor coverings.
If installing on a wooden joist floor:

Transporting the washing machine to
its installation site
To manoeuvre the machine out of its
packing case to its installation site, hold
it by the edge of the lid where it
protrudes to the rear of the machine as
well as by the handle recesses at the
front.

,Ensure that the machine feet and
the floor are dry to prevent the
machine from slipping during the
spin cycle.

Removing the transit bars

^ We recommend a plywood base (at
least 59x52x3 cm). The base should
span several joists and be bolted to
the joists and not only to the
floorboards. Check for the presence
of pipes and cables first.
If possible, install the machine in a
corner, as this is usually the most stable
part of the floor.

,If the machine is installed on a
raised plinth, it has to be secured
against slippage during spin using
retaining clips (available from the
Miele Spare Parts Dept). Otherwise
there is the danger of the machine
moving and falling off the plinth.

56

^ To remove the left and right covers
1. Pull on the attached stopper,
2. then use a screwdriver to release the
catch at the top.

Installation and connection

^ Using the spanner supplied, turn the
left-hand transit bar 90°, then

^ Turn the right-hand transit bar 90°,
then

^ withdraw the transit bar.

^ withdraw the transit bar.

57

Installation and connection
,To avoid the risk of injury the
holes for the transit bars must be
covered after the transit bars have
been removed.

^ Secure the transit bars to the back of
the washing machine. Make sure that
the top catch is located above the
holder.
^ Plug the holes with the plastic caps
as illustrated.

,The machine must not be moved
without the transit bars in place.
Store them as shown or keep them
in a safe place for future use. They
must be re-fitted if the machine is to
be moved again (e.g. when moving
house).

Re-fitting the transit bars
Re-fitting is carried out by reversing the
procedure.

58

Installation and connection
Levelling the machine
The machine must stand perfectly level
on all four feet to ensure safe and
proper operation.
Incorrect installation may increase
electricity and water consumption and
may cause the machine to move about.
Screwing out and adjusting the feet
The four adjustable screw feet are used
to level the machine. All four feet are
screwed in when the machine is
delivered.

^ Use a spirit level to check the
machine is standing level.
^ Hold foot 1 securely with a pipe
wrench. Turn counternut 2 again
using the spanner supplied until it
sits firmly up against the housing.

,All four counternuts must be

firmly up against the housing. Please
also check this for the feet which did
not need adjustment. Otherwise
there is the danger of the machine
moving about.

^ Using the spanner supplied turn
counternut 2 in a clockwise direction.
Then turn counternut 2 together with
foot 1 to unscrew.

59

Installation and connection
Washer and Dryer stack
The fitting of building-under kits*
and stacking kits* must only be
undertaken by qualified and
competent persons, in accordance
with the instructions supplied with
the kit.

A Miele tumble dryer can be stacked
with the washing machine. A "WTV"
stacking kit* is necessary.
Please note:

Building under a continuous
worktop/in a kitchen run
If you wish to push your machine under
a worktop and there is space to do this
without removing the lid, the
conversion kit is not necessary.
Otherwise the conversion kit is
essential.
– A special building-under conversion
kit* is required.
To ensure electrical safety, the
washing machine lid must be
replaced by the cover plate supplied
with the conversion kit.
– For installation under a work surface
900/910 mm from the floor, a raising
kit* is required.
– Connections for electricity, water and
drainage should be installed in such
a way that they remain accessible
when the machine is in place.
Fitting instructions are supplied with the
conversion kit.
All parts marked* are available from
your Dealer, the Miele Spare Parts
Department or via the internet at
www.miele-shop.com.

60

a Safety distance to wall:
at least 2 cm
b Height:
Stacking kit with pull-out shelf:
approx. 169 cm
Stacking kit without pull-out shelf:
approx. 170 cm

Installation and connection
The Miele water protection
system
The Miele water protection system
protects the washing machine from
water damage.
The system consists of three main
components:
1) the inlet hose
2) the electronic unit and the washing
machine housing
3) the drain hose

– Overflow protection
This prevents the washing machine
taking in too much water. If the water
level exceeds a certain level, the
drain pump switches in and pumps
the excess water away.
3) Drain hose
The drain hose is protected by a
ventilation system which prevents the
washing machine from being
emptied completely.

1) Inlet hose
The inlet hose can withstand
pressure of more than 7,000 kPa.
2) Electronic unit and washing
machine housing
– Sump
Any leaking water is collected in a
sump in the base of the machine. A
float switches off the safety valves,
preventing any more water flowing
into the machine and water in the
suds container is pumped away.

61

Installation and connection
Connection to the water
supply
The machine should be connected to a
mains water supply in accordance with
local and national safety regulations.
The German authorities do not require it
to have a non-return valve as the
washing machine has been designed
to comply with DIN regulations.
The machine is designed to operate
with a flow pressure of between
100 kPa and 1,000 kPa. If it is higher
than 1,000 kPa it is essential to fit a
pressure reducing valve.
Connection to the mains water supply
should incorporate a mains stopcock
with 3/4" thread. The stopcock should
be fitted by a qualified plumber.

,The connection point is subject
to mains water pressure. Turn on the
stopcock slowly and check for leaks.
Correct the position of the washer
and union if appropriate.
The washing machine is not suitable
for connection to a hot water supply.
Maintenance and care
Only use a genuine Miele hose should
you ever need a replacement or
extension. These are tested to
withstand pressure of at least
7,000 kPa.

62

In order to protect the water inlet
valve, the two dirt filters - one in the
open end of the inlet hose, one at
the inlet point in the machine - must
not be removed.
Extension hose
– Longer hoses 2.5 or 4.0 m in length
are available from your Miele dealer
or the Miele Spare Parts Department
as optional extras.

Installation and connection
Connection to the drainage
system

Please note:

The machine drains via a drain pump
with a delivery head of 1 metre*. The
drain hose must not be kinked as this
restricts drainage. The swivel elbow at
the end of the hose can be turned in
either direction, or can be detached if
required, with a sharp twist and pull.
If required, the drain hose can be
extended to a length of 5 m. The
necessary parts can purchased from
the Miele Spare Parts Department or
your Miele dealer.
* For a delivery head of more than 1 m
(up to a max. of 1.8 m) a replacement
drain pump will need to be fitted.
Please contact the Miele Spare Parts
Department or your Miele Dealer.
Drain hose connection:
1. Direct into a sink or basin:
Please note the following:
– Hook the hose over the edge and
secure.

a Adapter
b Nut
c Hose clip
d End of the hose
^ Fit adapter a to the sink drain outlet
using nut b.
^ Attach the end of the hose d to
adapter a.
^ Use a screwdriver to tighten hose
clip c up close to the nut.

– Make sure that the water can drain
away freely without hindrance.
Otherwise there is a risk of water
overflowing or of some of the drained
water being sucked back into the
machine.
2. Connected securely to a plastic
drain pipe with a rubber nipple.
There is no need to use a non-return
valve.
3. Connected securely to a standpipe.
4. Connected securely to a floor gully.
63

Installation and connection
Electrical connection U.K.

Non-rewireable plugs BS 1363

All electrical work should be carried out
by a suitably qualified and competent
person, in strict accordance with
current national and local safety
regulations (BS 7671 in the UK).

The fuse cover must be refitted when
changing the fuse, and if the fuse cover
is lost, the plug must not be used until a
suitable replacement is obtained. The
colour of the correct replacement cover
is that of the coloured insert in the base
of the plug, or the colour that is
embossed in words on the base of the
plug (as applicable to the design of
plug fitted).

Ensure power is not supplied to the
appliance until after installation work
has been carried out.
The appliance is supplied with a mains
cable with moulded plug ready for
connection to a 230-240V mains
supply.
Please ensure the connection data
quoted on the data plate match the
household mains supply.
Connection should be made via a
suitable switched socket which is easily
accessible after installation.
For extra safety it is advisable to protect
the machine with a suitable residual
current device (RCD). Contact a
qualified electrician for advice.
Do not connect via an extension lead.
Extension leads do not guarantee the
required safety of the appliance (e.g.
danger of overheating).

64

Replacement fuses should be ASTA
approved to BS 1362 and have the
correct rating. Replacement fuses and
fuse covers may be purchased from
your local electrical supplier.

WARNING: THIS APPLIANCE
MUST BE EARTHED

Consumption data
Load

Consumption data
Energy

Water

Duration

in kWh

in litres

95°C

8.0 kg

2.30

64

2 h 29 min

60°C1)

8.0 kg

0.91

64

2 h 59 min

60°C

4.0 kg

0.76

47

2 h 29 min

40°C1)

8.0 kg

0.85

75

2 h 34 min

2)

4.0 kg

0.66

47

Minimum iron

40°C1)

3.5 kg

0.50

50

Delicates

30°C

2.0 kg

0.38

69

Woollens /

30°C

2.0 kg

0.23

39

–

39 min

Silks /

30°C

1.0 kg

0.25

39

–

36 min

Express 20

40°C

3.5 kg

0.32

30

Hygiene

60°C

7.0 kg

1.70

80

–

2 h 40 min

Automatic plus

40°C

5.0 kg

0.52

62

–

1 h 27 min

Shirts

60°C

2.0 kg

0.95

59

1 h 01 min

1 h 11 min

Denim

40°C

3.0 kg

0.52

52

48 min

58 min

Dark garments

40°C

3.0 kg

0.58

55

1 h 05 min

Sportswear

40°C

3.0 kg

0.50

40

Trainers

40°C

1.5 kg

0.46

40

Outerwear

40°C

2.5 kg

0.45

55

Proofing

40°C

2.5 kg

0.35

12

–

39 min

Soft toys

30°C

1.0 kg

0.25

45

–

52 min

First wash

30°C

3.0 kg

0.25

42

–

1 h 00 min

Pillows

60°C

1.0 kg

0.90

44

–

1 h 17 min

Curtains

40°C

2.0 kg

0.45

38

–

52 min

Cottons

40°C

Short

Normal

1 h 10 min
1 h 41 min
46 min

56 min

20 min

1 h 15 min
1 h 07 min

–
51 min

57 min
1 h 02 min

Notes for test institutes:
1)

EN 60456 test programme

2)

Short programme for test institutes; the Short extra option must be selected.
Consumption data can vary from the nominal values given depending on water
pressure, water hardness, water inlet temperature, room temperature, type and
volume of load, fluctuations in the electricity supply and any extra options
selected.

65

Technical data
Height

850 mm

Width

595 mm

Depth

615 mm

Depth with door open

993 mm

Height for building under

820 mm

Width for building under

600 mm

Depth for building under

600 mm

Weight

98 kg

Capacity

8 kg dry laundry

Voltage

See data plate

Connected load

See data plate / plug

Fuse rating

See data plate

Consumption data

See "Consumption data"

Water flow pressure minimum

100 kPa (1 bar)

Water flow pressure maximum

1000 kPa (10 bar)

Inlet hose length

1.60 m

Drain hose length

1.50 m

Mains connection cable length

1.60 m

Delivery head max.

1.00 m

Maximum drainage length

5.00 m

LEDs

Class 1

Test certificates awarded

See data plate

66

Settings menu
Language !
The Settings menu can be used to
alter the machine's electronics to suit
changing requirements.
Settings can be altered at any time.

You can change the language via the
Language sub-menu.

To open the Settings menu
^ Switch on the washing machine.
^ Turn the programme selector to
Further programmes/Settings 4.
The following will appear in the
display:
Further programmes
Settings !
Dark garments

The display can be set to appear in
one of several different languages.

The flag after the word Language acts
as a guide to prevent a language which
will not be understood from being set.
A tick L will appear beside the
language selected to show that it has
been set.

;

Time

,

First select either a 24 hour or 12 hour
clock. Then set the current time of day.

^ Confirm the selection of the
highlighted Settings ! option by
pressing the OK button.
To select a setting
^ Press the X or Y button to scroll
through the options until the setting
you want is highlighted and confirm
your selection by pressing the OK
button.
To close the Settings menu

Clock format
^ Use the X or Y button to highlight the
clock format you want and confirm
your selection with the OK button.
Set the time of day
^ Select Set the time of day sub-menu.
Use the X or Y button to set the time
and confirm your selection with the
OK button.

^ Select Back # or wait for approx. 15
seconds and the display will return to
the programme menu automatically.

67

Settings menu
Gentle action
Activating gentle action reduces the
drum action and is suitable for
washing slightly soiled items more
gently. It should be activated for
garments with a single bar under the
care label and for articles which feel
too hard after they have been dried.
Gentle action can be activated for the
Cottons and the Minimum iron
programmes.
The machine is delivered with the
Gentle action setting deactivated.
The option which is currently set will
have a tick L beside it.

Longer pre-wash Cottons
The pre-wash for the Cottons
programme can be extended by 6, 9
or 12 minutes.
The default setting for the pre-wash is
25 minutes.
If you require a longer pre-wash, it can
be extended.
The option which is currently set will
have a tick L beside it.

68

Suds cooling
When this is activated, additional
water flows into the drum at the end
of the main wash to cool the suds
down. Hot suds can damage plastic
drainage pipes.
Suds cooling takes place when
temperatures of 95°C and 75°C are
selected.
Suds cooling should be activated:
– to prevent the danger of scalding if
the drain hose is hooked over the
edge of a sink or basin.
– where the drainage pipes do not
comply with DIN 1986.
The machine is delivered with Suds
cooling deactivated.
The option which is currently set will
have a tick L beside it.

Settings menu
Lock code
The code prevents the washing
machine being used without your
knowledge.

The following will appear in the display:

0

Lock code activated

When the code has been activated, you
have to enter a code after switching the
washing machine on. Otherwise the
washing machine cannot be operated.

Once the washing machine is switched
off, it can only be used again if the lock
code is entered.

To activate the lock code

To use the washing machine when
the lock code is activated

Lock code

When the washing machine is switched
on again, the display will request the
code.

Activate
Back #

^ Press the OK button.
The display will now request that a
code is entered. The code is 125 and
cannot be altered.

^ Enter code 125 as described above
and confirm the entry.
The washing machine is now unlocked
and ready for use.
To deactivate the lock code

To enter the lock code

Proceed as for activating the lock code.

Lock code

0 0 0

^ Use the Y or X button to enter the
first number. Confirm your selection
of this number by pressing the OK
button. Now enter the second
number.
^ Repeat the process until all three
numbers have been entered and
confirm your entry of the last number
by pressing the OK button.

69

Settings menu
Temperature unit
You can chose for the temperature to
be displayed in °C/Celsius or
°F/Fahrenheit.

Keypad tone
An audible tone sounds each time a
button is pressed.

The option which is currently set will
have a tick L beside it.

The machine is delivered with the
keypad tone switched off.

Buzzer

The option which is currently set will
have a tick L beside it.

When the buzzer function has been
activated, an audible tone sounds at
the end of a programme or when
Rinse hold is reached.

Brightness
There are ten different display
brightness settings.

You can select one of two volumes or
switch the buzzer off.

The machine is delivered with the
display brightness on setting 5.

Off

The brightness will change as soon as
a different setting is chosen.

(The machine is delivered with this
option selected.)

Contrast

The buzzer is switched off.
Normal
The buzzer sounds at the end of a
programme or when Rinse hold is
reached.
Loud
The buzzer sounds at maximum volume
(Loud) at the end of a programme or
when Rinse hold is reached.
The option which is currently set will
have a tick L beside it.

70

There are ten different display
contrast settings.
The machine is delivered with the
display contrast on setting 5.
The contrast will change as soon as a
different setting is chosen.

Settings menu
Standby display
To save energy, the display goes out
and the indicator light for the Start/
Stop button starts flashing slowly.
The display will always go out,
– if a programme is not selected within
10 minutes of the washing machine
being switched on.
– 10 minutes after the end of a
programme.
Pressing one of the buttons switches
the display back on again.
You can also choose whether you want
the display to go out 10 minutes after a
programme has started or to remain
visible throughout the programme.
On
The standby function is activated. The
display will go out 10 minutes after a
programme has started.
Not in current prog.
(the machine is delivered with this
option selected)
The standby function is deactivated.
The display will remain visible during a
programme.

Memory
If an extra option has been selected
for a programme, or the
recommended temperature or spin
speed has been altered, the machine
will store the changes in memory at
the start of a programme.
When this programme is chosen again
these settings will appear in the
display.
The machine is delivered with the
memory function deactivated.

Anti-crease
Anti-crease helps prevent creasing
if laundry is not normally removed
immediately after the end of a
programme.
The drum will turn at intervals for up to
30 minutes after the programme has
finished. The door can be opened and
items removed at any time during the
anti-crease phase.
On
(the machine is delivered with this
option selected)
Anti-crease is activated.
Off
Anti-crease is deactivated.

71

Optional accessories
Miele washing machines offer perfect
care for your laundry and feature a
wide range of special programmes
designed to suit the fabric being
washed. Miele have also developed a
range of specialist CareCollection
detergents and conditioning products
to offer you a complete package for
cleaning and caring for your laundry.
The Miele CareCollection detergents
and conditioning products are listed
below. You can order these and many
other useful products via the internet at:

CareCollection
Miele specialist detergents
"Outdoor wear"
This specialist detergent will clean your
water-repellent outerwear with care.
"Sportswear"
The Miele Sportswear detergent is
designed to clean sportswear and
remove odours whilst taking care of the
special microfibres used in these
garments.
"Down Items"

All the products can also be ordered
via the Miele Customer Contact Centre
(see back cover for contact details).

This special-purpose detergent
contains a mild tenside and has been
specially formulated to keep down-filled
items supple and to give them bounce.
Miele proofing agent
This special finishing agent reproofs
garments against wind and water and
provides a dirt-repellent finish whilst
retaining elasticity and breathability.

72

Optional accessories
"UltraWhite" detergent

Liquid detergent "For Delicates"

This multi-purpose powder detergent
has excellent stain removal properties
and is suitable for white and light
coloured laundry as well as heavily
soiled coloured items.

This liquid detergent is ideal for the
gentle treatment of delicate fabrics,
such as wool and silk. Its special
formulation cleans effectively at
temperatures as low as 20°C, while
protecting the colour of your delicate
garments.

"UltraColor" detergent for coloured
garments
This liquid detergent is particularly
suitable for cleaning coloured and dark
garments. The special formulation
offers effective stain removal, even at
low temperatures, while helping to
prevent colours fading.

Fabric conditioner
The Miele fabric conditioner will give
your laundry a fresh, natural fragrance.
It makes garments soft to handle and
prevents static build-up during tumble
drying.

73

74

75

Alteration rights reserved/3711/W 5962

M.-Nr. 09 187 980 / 00



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