Mio Alpha Users Guide

Alpha - User Guide ALPHA_UG_EN Free User Guide for Mio SmartWatch and Wearable, Manual

2015-08-19

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COMPLETE USER GUIDE

TABLE OF CONTENTS
Welcome
03	 Getting Started
03	 Important Safety Information

HAVE ANY QUESTIONS
ABOUT YOUR MIO ALPHA?

04	 Your Mio ALPHA

We’re ready to help!

Using Mio ALPHA

If you have any thoughts, questions,
or concerns, just contact our
knowledgeable support team at:

05	 Wearing Your Mio ALPHA
05	 Getting Your Heart Rate
06	 Setting Your Target Heart Rate
07	 Using The Timer
08	 Reviewing Your Exercise Session
08	 Using Mio ALPHA With Your Smartphone
09	 Using Mio ALPHA With Other Devices

Your complete satisfaction is our goal,
so your feedback is crucial.

1.877.770.1116
support@mioglobal.com
mioglobal.com/support
facebook.com/mioglobal
twitter.com/mioglobal

Maintaining Your Mio ALPHA
09	 Charging The Battery
10	 Using Your Mio ALPHA In Water
11	 Caring For Your Mio ALPHA
11	 Mio ALPHA Specifications

Warranty and Regulations
12	 Warranty & Service
13	 Exclusions And Limitations Of Liability;
Disclaimers
14	 Copyright and Trademarks
14	 Regulations and Conformity

Mio ALPHA User Guide

02

WELCOME
Congratulations on your purchase! Mio ALPHA is the world’s first performance level, strapless,
continuous heart rate monitor you can wear on your wrist. ALPHA uses Bluetooth® Smart
technology to transmit your heart rate data to smartphones and other compatible devices.
Take advantage of a wide range of fitness apps.
Remember to register your Mio ALPHA at mioglobal.com/register for full warranty service.

GETTING STARTED
What’s Included
1.	
2.	
3.	
4.	

Mio ALPHA
USB Charger
Quick Start Guide
Warranty & Regulations

QUICK START GUIDE
WARRANTY & REGULATIONS

1

2

3

4

IMPORTANT SAFETY INFORMATION
Consult your doctor before beginning a new exercise program.
Mio ALPHA provides very accurate heart rate measurements. However, it is not a medical
device. The ALPHA watch and USB dongle contain strong magnets that could affect
pacemakers and implantable cardioverter-defibrillators (ICDs). If you have any concerns,
consult your doctor before using Mio ALPHA.
See page 09 for important battery care and battery safety information.

Mio ALPHA User Guide

03

YOUR MIO ALPHA
USB Dongle
Contact Pads

Set/
Toggle

Timer/+/
HR
Sensor LEDs

Optical
Sensor

Icons
	 Battery Indicator
	Time
	 Exercise Mode
	Timer
	 Heart Rate

Activating Your Mio ALPHA
1.	 Remove your Mio ALPHA watch from the packaging.
2.	 Peel off the protective film.
3.	 Press and hold the SET or + button to activate the watch. The display will turn on and
prompt you to set the time.
4.	 Press the + button to increase the value of the flashing digit.
5.	 Press the SET button to confirm the value and move to the next digit.

Mio ALPHA User Guide

04

USING MIO ALPHA
WEARING YOUR MIO ALPHA
To use the heart rate monitor on your Mio ALPHA watch, you must:
•	
•	
•	

Fasten the watch snugly so the optical sensor on the back of the watch makes tight
contact with your skin. The tighter you can wear the watch, the better.
Wear the watch above—not on—your wrist bone; wear it higher on the forearm when
using ALPHA as a heart rate monitor, especially if you have a small wrist.
ALPHA’s performance is optimized with greater blood flow. Exercise for a few minutes
to increase your blood flow before turning on the heart rate monitor.

When you’re not using the heart rate monitor, you can wear Mio ALPHA like any watch.

GETTING YOUR HEART RATE
You can view your heart rate and use the heart rate monitor when you put Mio ALPHA in
EXERCISE mode. You must be wearing ALPHA for it to read and display your heart rate. The
heart rate may take a few extra seconds to stabilize while your body is adjusting to the physical
activity; we recommend wearing your Mio ALPHA during the warm up stage of your workout.

Turning On Exercise Mode
1.	 Fasten Mio ALPHA tightly on your arm above your wrist bone.
2.	 Press and hold the HR button until the watch beeps and the display says FIND.
3.	 Hold your arm fairly still until the watch beeps again and displays your heart rate.
icon flashes when
Note: It takes a few seconds for your heart rate to register. The
ALPHA finds your heart rate.
If you don’t get a heart rate but the watch face shows
on page 6.

, please refer to Troubleshooting

During Exercise Mode
•	
•	

Press the SET button twice to peek at the time. The time will be displayed for 3
seconds before returning to your heart rate.
If ALPHA loses your pulse it will beep quickly 4 times and display
. You may need
to adjust ALPHA’s position on your wrist.

Turning Off Exercise Mode
1.	 Press and hold the HR button until the watch beeps and the display says QUIT or END.

Mio ALPHA User Guide

05

Troubleshooting
You may need to tighten Mio ALPHA’s strap and/or move the watch further up your forearm.
•	 On cold days ALPHA’s technology can be impacted. We recommend activating the
heart rate reading while still indoors and, if necessary, wearing a sleeve over ALPHA.
•	 If you are still having trouble, try wearing ALPHA on your other wrist.
•	 Minimize hand movement and extreme bending of the wrist while using ALPHA’s
continuous heart rate.
If ALPHA cannot detect your heart rate during the FIND period (2 min), it will leave EXERCISE
mode and go back to TIME mode. Please refer to the steps above and try again.
•	

SETTING YOUR TARGET HEART RATE
To specify your target heart rate zone, your Mio ALPHA must be in EXERCISE mode.
Your target heart rate (HR) zone consists of your upper heart rate limit and your lower heart
rate limit. These limits are usually a percentage of your maximum heart rate (MHR). This table
shows some examples:
EXERCISE TYPE

LOWER HR LIMIT

UPPER HR LIMIT

Warm Up

50% of MHR

60% of MHR

Moderate

60% of MHR

70% of MHR

Fitness

70% of MHR

80% of MHR

Training

80% of MHR

90% of MHR

If you don’t know your maximum heart rate or upper and lower heart rate limits, use your
preferred method for calculating them or check with your doctor.
When you start using your ALPHA while you exercise, you’ll soon get an idea of your personal
heart rate zone for different levels of activities.
Tip: When you set your target heart rate zone, you will be prompted to set the upper heart
rate first, then the lower heart rate.

To Set Your Target Heart Rate Zone
1.	 With Mio ALPHA in EXERCISE mode, press and hold the SET button until the watch
beeps and the display says SET UP .
2.	 Press the + button to select the first digit of the heart rate for your desired upper
heart rate limit. The first digit will be a number from 0 to 2.
3.	 Press the SET button to confirm your choice.
4.	 Repeat steps 2 and 3 for the next two digits of the heart rate, selecting a number
between 0 and 9 for each.
When you have set the upper heart rate limit, the display will say LOW . Repeat steps 2
through 4 to set the lower heart rate limit.
Mio ALPHA User Guide

06

Using Heart Rate Zone Alerts
Your Mio ALPHA can notify you by beeping once when you are not exercising in your target
heart rate zone. A double-beep indicates your heart rate is 10 BPM or more outside the
target zone. To use zone alerts, specify your target zone and turn on the timer while you are
exercising.

Heart Rate Zone Alert Led Signals
With your Mio ALPHA in EXERCISE mode and the TIMER on, the LED light below the watch
displays alerts.
Green flash: you are exercising in your target heart rate zone.
Red flash: you are exercising above your upper limit. A red double-flash means your heart rate
is 10 BPM or more above the target zone.
Blue flash: you are exercising below your lower limit. A blue double-flash means your heart
rate is 10 BPM or more below the target zone.

USING THE TIMER
Turn on the timer while you are exercising to:
•	 Track the length of time you have been exercising.
•	 Turn on heart rate zone alerts.
Your watch must be in EXERCISE mode to use the timer.

To Turn On The Timer
•	
•	

With your Mio ALPHA in EXERCISE mode, press the TIMER button. The display says
START.
Press the TIMER button to Pause/Resume the TIMER. Once the TIMER is running, the
HR Zone alert will be activated.

To View The Elapsed Time On The Timer
•	
•	
•	

From the heart rate display, press the SET button to view the timer. This will make the
timer your default display.
Press the SET button again to peek at the time. The time will be displayed for 3
seconds before returning to the timer.
Press the SET button twice to return to the heart rate display.

To Exit From Timer
•	

Press and hold the TIMER button until the display says END.

Turning off the timer also turns off EXERCISE mode.

Mio ALPHA User Guide

07

REVIEWING YOUR EXERCISE SESSION
Your Mio ALPHA exercise log shows:
•	 The length of time of your last exercise session (assuming that the timer was running
for your entire session).
•	 Your average heart rate during the last exercise session.
•	 The amount of time you spent in your target heart rate zone in the last exercise
session.

To Review The Statistics From Your Last Exercise Session
1.	 In TIME mode (with EXERCISE mode off), press the TOGGLE button. The display says
LAST RUN followed by the length of time of your last session.
followed by your average
2.	 Press the TOGGLE button again. The display says AVG
heart rate.
3.	 Press the TOGGLE button again. The display says IN ZONE followed by the amount of
time you spent exercising in your target heart rate zone.
4.	 Press the TOGGLE button to return to TIME mode.
Note:	Once you start the timer, the data from your last exercise will be replaced by the new
data.

USING MIO ALPHA WITH YOUR SMARTPHONE
You can transmit your real-time heart rate data to a wide range of fitness apps on Bluetooth ®
Smart Ready or Bluetooth ® 4.0 smartphones, including iPhone 4s and iPhone 5. For a complete
list of compatible devices please refer to mioglobal.com/apps.
Compatible devices will only capture ALPHA’s heart rate data in real time. This requires you to
have the device with you while you are tracking your heart rate.

Pairing With Smartphone Apps
1.	 Mio ALPHA must be in EXERCISE mode, reading your heart rate, before pairing.
2.	 Turn on the Bluetooth function of your phone. You may need to stay 10 metres (30
feet) from other Bluetooth sensors and devices.
3.	 Open the fitness app you would like to pair with. Instructions vary for each app, but
typically you add or scan for the heart rate sensor using the app’s Settings or Sensors
mode.
Note: You must pair with the app itself; pairing with just the phone will not work. Once you have
paired with an app, it will automatically recognize ALPHA each time you use that app.
4.	 Repeat for each app that you want to pair with.

Mio ALPHA User Guide

08

Exercising With Your Smartphone
•	

•	

Wear the receiving device on your arm, in your front pocket, or in front of you on a
belt or bike handlebar. Do not position the device behind you (e.g. in a back pocket or
backpack).
The ALPHA heart rate calculation is not based on instant R-R interval, and will not work
for apps that require heart rate variability (HRV) data.

USING MIO ALPHA WITH OTHER DEVICES
Pairing With Receiving Devices Such As Bike Computers
Instructions vary for each device. Follow the instructions for receiving heart rate data from a
chest strap; your device will register the ALPHA heart rate sensor.

MAINTAINING YOUR MIO ALPHA
CHARGING THE BATTERY
Your Mio ALPHA contains a rechargeable lithium polymer battery. Follow these instructions
and guidelines to ensure long life for the battery.
If you do not follow these guidelines, the battery life could be shortened and there is the risk
of damage to the watch, risk of fire, risk of electrolyte leaks and chemical burns, and risk of
injury.

Battery Indicator
•	
•	
•	

The battery indicator in the upper left of the watch face shows three bars when the
battery is fully charged. Each bar represents about 1/3 of the battery’s full charge.
If you put the watch in EXERCISE mode and the battery charge is below 1/3, the
display will say LOW BATTERY. You can still use the heart rate monitor.
If you put the watch in EXERCISE mode and the display says NO BATTERY, you
must recharge the battery before using the heart rate monitor again. The watch will
automatically return to TIME mode.

Battery Life
•	

The length of time you can use the heart rate monitor while EXERCISE mode is on
varies from 8–10 hours.

Mio ALPHA User Guide

09

To Charge The Battery
1.	 Make sure that the four connection pads on the watch caseback are dry. If not, dry
them with a towel.
2.	 Plug the USB dongle into the USB port of your computer.
3.	 Attach the 4 connection pads on the caseback to the 4 connection pads on the
dongle. The magnets in the connection pads will help the two pieces lock into place.
The display will indicate that the battery is charging, and the blue LED will flash.
Tip: When the battery is finished charging, the display will say FULL

.

Battery Care Guidelines
•	
•	
•	
•	
•	
•	

Recharge the battery at least once every 6 months.
Do not expose the watch to high temperatures.
Use the watch in the temperature range of 5°C to 45°C (41°F to 113°F).
Store the watch in the temperature range of 0°C to 25°C (32°F to 77°F).
Do not disassemble, puncture, or incinerate the watch or battery.
If the watch casing breaks and the battery is exposed, keep the battery away from
children.

Battery Replacement
•	
•	
•	

The battery lifetime is about 300 charge cycles. If you charge the battery every week,
the battery should last for 5 years.
When the battery charge length is obviously shorter than before, visit
mioglobal.com/support to find out how to replace the battery.
Contact your local recycling authority for information about disposing of the watch
and battery.

USING YOUR MIO ALPHA IN WATER
•	
•	
•	
•	
•	

The Mio ALPHA is water-resistant; you can wear your ALPHA while swimming.
Important: Do not press the watch buttons under water.
The accuracy of the heart rate monitor might be reduced in cold water or if you are
using large arm movements.
Do not wear your ALPHA while diving.
RF transmission does not work under water.
After swimming, rinse your ALPHA with tap water and dry it with a soft cloth.

Mio ALPHA User Guide

10

CARING FOR YOUR MIO ALPHA
Cleaning Your ALPHA
•	
•	
•	
•	

•	

Clean the sensor area and connection pads with mild soap and water as needed. If
you use ALPHA regularly, weekly cleaning is recommended.
Do not scratch the sensor area. Protect it from damage.
Wipe the watch with a damp cloth as needed. Use mild soap to remove oil or dirt.
Do not expose your watch to strong chemicals such as gasoline, cleaning solvents,
acetone, alcohol, or insect repellents. Chemicals can damage the watch’s seal, case,
and finish.
After swimming, rinse your ALPHA with tap water and dry it with a soft cloth.

Other Care Tips
•	
•	
•	

Do not attempt to disassemble or service your Mio ALPHA.
Protect your watch from impact shocks, extreme heat, and extended exposure to
direct sunlight.
Mio ALPHA is water-resistant only if the lens, buttons, and case remain intact.

MIO ALPHA SPECIFICATIONS
Clock: 12-hour
Timer: 9 hours 59 minutes 59 seconds
Max Readable Heart Rate: 220 BPM
Min Readable Heart Rate: 30 BPM
Operating Temperature: 5°C to 45°C (41°F to 113°F)
Min Recommended Wrist Size: 145mm
Lens: Mineral Glass
Watchcase: PA+GF
Caseback: PC+CF
Caseback Contact Pads: SUS316
Strap: Silicon
Water Resistance: 30M
Battery: 170mAh Lithium Polymer
Expected Battery Life: Up to 5 Years
Magnets: Neodymium – iron – boron (NdFeB)
Radio Frequency/Protocol: Bluetooth® Smart Wireless Technology

Mio ALPHA User Guide

11

WARRANTY AND REGULATIONS
WARRANTY & SERVICE
Be sure to visit our Product Support pages to find online help, FAQs, videos, and manuals for
your product: mioglobal.com/support.

Mio Limited Warranty Information
This product is warranted to the original purchaser to be free from defects of quality, materials
or workmanship at the time of delivery for the Limited Warranty Period (see below). During
the Limited Warranty Period, Physical Enterprises Inc. (Mio Global) will, at its sole discretion,
remedy such defects free of charge either by a) repairing, or b) replacing, or c) refunding the
original purchase price (excluding taxes, shipping, handling, duties, and similar amounts),
subject to the terms and conditions of this Limited Warranty. Processing of all warranty claims
will be handled by the distributor of the product for the geographic area where the original
purchase was made. To obtain warranty service, contact the store/dealer where the product
was purchased to make a warranty claim.

Warranty Period
The “Limited Warranty Period” starts on the date of purchase and lasts for one year,
ending on the first anniversary of the date of purchase. Your store/dealer (or its importer or
distributor) may have offered you a longer warranty period as part of the sale; Mio Global is
not responsible for such longer warranty period so please contact your store/dealer for more
information. The Limited Warranty Period will automatically expire without notice, and this
Limited Warranty is not enforceable, if (as determined at the sole discretion of Mio Global):
1.	 the product has been opened or otherwise tampered with (except where permitted by
the relevant documentation, such as to properly replace batteries as instructed);
2.	 the product has been serviced by a person other than Mio Global;
3.	 the serial number has been removed, altered or made illegible in any way; or
4.	 the product was not purchased from an authorized reseller of Mio Global (please
contact Mio Global to obtain a list of authorized resellers).
Please refer to mioglobal.com/support for country-specific warranty information.

Exclusions and Limitations
This Limited Warranty does not cover, and customers will not be entitled to any claim under
this Limited Warranty or otherwise for:
1.	 problems arising from abuse or rough, careless, or improper handling (and without
limiting the foregoing, damage resulting from bending or dropping the product will
be deemed the result of abuse or improper use);
2.	 problems arising from misuse contrary to intended or recommended use;

Mio ALPHA User Guide

12

3.	 problems arising from alteration of the Mio product, such as moisture or water
damage sufficient to affect the proper function of the product, and damage to the
product case or visible cracking of the face;
4.	 problems arising from the use of the Mio product with any product, accessory,
software and/or service not manufactured or supplied by Mio Global; or
5.	 replaceable batteries, or user manuals or any third-­party items;
in each case as determined at the sole discretion of Mio Global.

EXCLUSIONS AND LIMITATIONS OF LIABILITY; DISCLAIMERS
THIS LIMITED WARRANTY IS ONLY VALID AND ENFORCEABLE IN THE COUNTRY OF PURCHASE. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE, MANDATORY LAWS:
1.	 THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, REPRESENTATIONS, GUARANTEES OR CONDITIONS, WHETHER EXPRESSED OR IMPLIED;
2.	 NEITHER THIS LIMITED WARRANTY, NOR ANY OTHER WARRANTY, GUARANTEE, REPRESENTATION
OR CONDITION, INCLUDING ANY IMPLIED WARRANTY AND CONDITION (WHETHER FOR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE), WILL EXTEND BEYOND
THE LIMITED WARRANTY PERIOD;
3.	 MIO GLOBAL, OR ANY OF ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS,
REPRESENTATIVES AND AGENTS (COLLECTIVELY, THE “PHYSICAL ENTITIES”), SHALL NOT BE LIABLE
FOR SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS, LOSS OF DATA, LOSS OF USE, COST OF CAPITAL,
COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, CLAIMS OF THIRD PARTIES, DAMAGE TO
PROPERTY RESULTING FROM THE PURCHASE OR USE OF THE ITEM OR ARISING FROM BREACH OF
THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY LEGAL OR EQUITABLE
THEORY, EVEN IF MIO GLOBAL KNEW OF THE LIKELIHOOD OF SUCH DAMAGES;
4.	 WITHOUT LIMITING THE FOREGOING, THE PHYSICAL ENTITIES DO NOT WARRANT THAT THE
OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THE PRODUCT
WILL WORK WITH ANY HARDWARE OR SOFTWARE PROVIDED BY A THIRD PARTY, AND EXPRESSLY
DISCLAIM ANY DAMAGES RESULTING FROM INACCURACY OR MATHEMATICAL INACCURACY OF THE
PRODUCT OR THE LOSS OF STORED DATA; AND
5.	 THE PHYSICAL ENTITIES SHALL NOT BE LIABLE FOR DELAY IN RENDERING WARRANTY SERVICE.
SOME PROVINCES, STATES OR OTHER JURISDICTIONS DO NOT ALLOW LIMITATIONS ON THE LENGTH OF
IMPLIED WARRANTIES OR CONDITIONS, OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN
TYPES OF DAMAGES, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR DEATH OR PERSONAL INJURY
CAUSED BY THAT PARTY’S NEGLIGENCE. IF THAT IS TRUE OF THE ORIGINAL PURCHASER’S PROVINCE, STATE
OR JURISDICTION, THE ABOVE LIMITATIONS OR EXCLUSIONS SHALL NOT APPLY EXCEPT TO THE MAXIMUM
EXTENT PERMITTED BY SUCH APPLICABLE LAW. YOU HAVE SPECIFIC RIGHTS UNDER THIS LIMITED WARRANTY.
HOWEVER, YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION AND
NOTHING IN THIS LIMITED WARRANTY WILL APPLY TO REDUCE OR ELIMINATE ANY OF YOUR MANDATORY,
STATUTORY RIGHTS.

Contacting Mio Global
For all matters related to this Limited Warranty, please contact Mio Global:
1.877.770.1116
support@mioglobal.com

Mio ALPHA User Guide

13

COPYRIGHT AND TRADEMARKS
©2014 Physical Enterprises Inc. All rights reserved. Mio and the Mio logo are trademarks of
Physical Enterprises Inc. registered in the U.S. and other countries.
Mio® is a registered trademark of Physical Enterprises Inc.
Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
any use of such marks by Physical Enterprises Inc. or Mio is under license.
Other trademarks and trade names are those of their respective owners.

REGULATIONS AND CONFORMITY
The Mio ALPHA Regulatory Sheet is available for download at mioglobal.com/support.

EU RESIDENTS: Do not dispose of this product as unsorted municipal waste. It is your
responsibility to return this product to your local recycling service.
EU-DECLARATION OF CONFORMITY Physical Enterprises Inc. declares this heart
rate watch (MIO Alpha) in compliance with R&TTE directive 1999/5/EC. Please e-mail
support@mioglobal.com to request a copy of the Declaration of Conformity.
If there are electrostatic disturbances in the environment, the product may malfunction
or display an error. In this case, reset the product or relocate to an area without such
disturbances.
Model Number 53P (Bluetooth® Smart)
Made in China

Mio ALPHA User Guide

14



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