Mitel 200 Users Manual Superset 420 With Vmail User Guide

Superset 420 to the manual eb697984-de20-47e3-8821-0abdaa603ba1

: Mitel Mitel-200-Users-Manual-350471 mitel-200-users-manual-350471 mitel pdf

Open the PDF directly: View PDF .
Page Count: 7

USER GUIDE

MITEL 200

SUPERSET 420

Rev. 2/02

2

TO ANSWER AN INCOMING CALL

☎ Lift handset of ringing telephone

or

☎ Press flashing line button

TO PLACE AN OUTGOING CALL

☎ Dial outside access code [9]

☎ Dial number you wish to call

TO PLACE AN INTERNAL CALL

☎ Dial extension number

TO PLACE A CALL ON HOLD

☎ With a call on the line, press HOLD

To reconnect with caller:

☎ Press the flashing line button

TO PICK UP A CALL ON HOLD AT ANOTHER EXTENSION

☎ Lift handset or press SPEAKER

☎ Press HOLD PICK UP

☎ Dial extension number of where caller is on hold

TO PICK UP A CALL RINGING AT ANOTHER EXTENSION

☎ Lift handset or press SPEAKER

☎ Press RING PICK UP

☎ Dial extension number of ringing telephone

3

TO TRANSFER A CALL

☎ With a call on the line, press TRANS/CONF

☎ Dial destination extension number

☎ Announce call (if desired)

☎ Press RELEASE to transfer call

or

☎ Press CANCEL to return to caller

TO PLACE YOUR PHONE IN DO-NOT-DISTURB

☎ Press DO NOT DISTURB button

(The line appearance for the key turns on)

TO CANCEL

☎ Press DO NOT DISTURB button

(The line appearance for the key turns off)

TO CONFERENCE CALL

☎ With a call on the line, press TRANS/CONF

☎ Dial second party (internal or external)

☎ Press TRANS/CONF to bring all parties together

Options before conferencing:

TRADE to switch between split parties

SPLIT to split conference

TO INITIATE A CALLBACK

☎ If you dial an extension and receive a busy signal or

no answer, press CALL ME BACK

(Your phone will ring you back when that extension becomes

available. After you pick up your ringing telephone, the system

will call the extension you wanted to call back.)

4

TO PROGRAM SPEED DIAL

☎ Press SUPERKEY

☎ Press NO until you get to personal key

☎ Press YES

☎ Select PERSONAL KEY

☎ Dial [9] and the telephone number

or

☎ Dial extension number

☎ Press SAVE

TO FORWARD YOUR TELEPHONE

☎ Without picking up the handset, press SUPERKEY

☎ Press MORE

☎ Press FORWARDING

Follow screen prompts:

Always

No Answer Only

Busy Only

No Answer/Busy

I am Here

TO CANCEL I AM HERE

☎ Pick up handset, press #1

ADDITIONAL SUPERKEY OPTIONS

Advisory Msg. - Allows you to leave an advisory

message on your phone for internal callers

Music - Turns background music on/off

DND – Do Not Disturb

Ringer Adjust - Sets pitch and volume of your phone by

following prompts and using volume arrows on your phone

Language - Allows you to change prompts to Spanish,

French, or English

5

Repartee Voicemail

How to Activate Your New Mailbox

At your own phone dial the Voicemail extension number or

press Vmail:

Your answer to the questions will be

1 for YES or 2 for NO

The system will ask you to record or enter the following:

• Your Recorded Name (First and Last Name)

Press * key when you are finished recording

• Directory (1 for Yes)

• Standard Greeting (Main Mailbox Greeting)

Press * key when you are finished recording

• Security Code (3 - 10 digits)

Wait until you hear your voicemail ask you. If you are

satisfied with these settings, press 1 for yes?

When the Voicemail says GREAT! Your voicemail is now

setup. Hang up, your voicemail is now setup and ready to

be used.

Sample Greetings:

Hello. You have reached the voicemail box of ________.

Please leave your name, number & short message and I

will call you back as soon as possible. If you need

immediate assistance you can press ‘0’ now. To bypass

this greeting in the future press the star key.

Hello. You have reached the desk of _____________.

Please leave your name, number & short message and I

will call you back as soon as possible. If you need

immediate assistance you can press (ext. #) now. To

bypass this greeting in the future press the star key.

6

Repartee Short Cuts

Check New Messages 4

While Message is playing

3 Skip to end of message

4 Slower playback

5 Soft/loud

6 Faster playback

7 Back up (by 4 seconds)

8 Pause

9 Forward (by 4 seconds)

* Save as new

After Message has played

4 Reply

5 Check next message

6 Delete

7 Archive

8 Timestamp

9 Redirect

0 Save as New

# Repeat the message

Leave Messages 5 + voicemail #

Edit the message 4 Press ## to spell name

Special Delivery 5 or Group

Address to others 6 Record message then

Send the message 7 press *

Review Old Messages 6

Same options as new messages

Setup Options 7

Switch Greeting 45

Edit Standard Greeting 46

Edit Alternate Greeting 47

Groups 5

Change Security Code 74

Change Recorded Name 75

7