Mitel 5320E Users Manual 5320e/5330e/5340e IP Phones

2015-01-21

• Chapter 1 Getting Started
  • Welcome
  • About Your IP Phone
    • 5320e/5330e IP Phone Features
    • 5340e IP Phone Features
    • Phone Feature Descriptions
      • Handset
      • Display
      • Ring/Message Indicator
      • Speaker
      • Feature Buttons
      • Dialpad Buttons
      • Programmable Buttons
      • Menu Buttons (5340e IP Phones only)
      • Navigation Page Buttons
      • External Speaker
  • Phone Signals
  • Comfort and Safety Tips
  • Viewing the Phone Information
  • Using a Headset
  • Using the 5310 IP Conference Unit
    • Accessing/Exiting the Conference Controller Application
    • Turning the Conference Unit On and Off
    • Adjusting the Conference Unit Volume
    • Muting the Conference Unit
    • Placing the Conference Unit in Presentation Mode
  • Using the Line Interface Module (LIM)
    • Making and Answering Calls Using the Analog Button
    • Making and Answering Calls Using the Failover Mode
• Chapter 2 Personalizing Your Phone
  • Overview
  • Adjusting the Viewing Angle
  • Changing Volume Levels
  • Changing the Ring Tone
  • Adjusting the Display Contrast and Brightness
  • Changing the Language
  • Changing the Text Size on the Display
  • Using the Screen Saver
  • Viewing Call History
    • Viewing Call History
    • Deleting Call Records
    • Reviewing Call Record Icons
  • Cutomizing Your Contact List
    • Adding Names to Your Contact List
    • Editing Your Contact List
    • Dialing from Your Contact List
  • Specifying Audio Feedback Options
  • Using the Dialpad Buttons to Enter Characters
  • Using Programmable Buttons
    • Outside Line Access Codes
    • Extension Numbers
  • Listening to Background Music
  • Viewing Button Assignments
  • Resetting Programmable Buttons
  • Resetting the IP Phone to the Default Settings
  • Switching Keymaps
  • Activating Door Relay
• Chapter 3 Answering and Placing Calls
  • Overview
  • Answering Calls
    • Answering Waiting Calls
    • Using Automatic Call Access
    • Redirecting Calls
  • Using Automatic Trunk Answer
  • Placing Calls
    • Placing Emergency Calls
    • Placing Emergency Calls using the LIM Line
    • Placing Internal Calls
      • Requesting a Callback (Queuing the Phone)
      • Using Camp-on
    • Placing External Calls
    • Redialing a Number
  • Using Speed Dial
    • Using System Speed Dial
    • Using Station Speed Dial
      • Storing Station Speed-Dial Numbers
      • Dialing Station Speed-Dial Numbers
      • Deleting Station Speed-Dial Entries
      • Assigning Speed-Dial Numbers to Programmable Buttons
  • Using the Directory
  • Using Account Codes
• Chapter 4 Call Features
  • Overview
  • Using Handsfree Mode
  • Using Ring Intercom Always
  • Using Mute
  • Placing Calls On Hold
  • Entering a Hookflash
  • Transferring Calls
    • Transferring Calls to Other Extensions
    • Transferring Calls to External Numbers
    • Using Reverse Transfer
  • Viewing Your System Information
  • Viewing Caller ID Information
  • Forwarding Calls
    • Manual Call Forwarding
    • System Forwarding
  • Using Dynamic Extension Express
    • Using the Handoff - Push/Pull Feature
    • Receiving Message Waiting Indications
  • Placing Ad Hoc Conference Calls
    • Adding a Conference Party
    • Transferring a Conference
    • Dropping Out of a Conference
    • Ending a Conference and Placing all Parties on Hold
  • Using Meet-Me Conferencing
    • Conference Assistant
    • Access Codes
    • Setting Up a Meet-Me Conference
    • Joining a Meet-Me Conference
    • Dropping Out of a Meet-Me Conference
    • Putting a Meet-Me Conference on Hold
    • Transferring a Meet-Me Conference
  • Using Record-A-Call
  • Using Group Listen
  • Using Call Logging
  • Using Secondary Extension Buttons
  • Using Hot Desking
  • Using the Configuration Assistant
    • Changing Your Station Passcode
    • Accessing the Configuration Assistant
    • Changing the Dynamic Extension Express Settings
    • Changing the DND Settings
    • Changing the Manual Call Forwarding Settings
    • Managing Meet-Me Conferencing Access Codes
  • Using Remote Programming
    • Changing the Dynamic Extension Express Settings
    • Changing the DND Settings
    • Changing the Manual Call Forwarding Settings
    • Changing Your Station Passcode
• Chapter 5 Messages
  • Overview
  • Leaving Messages at Other Extensions
  • Viewing and Responding to Messages
    • Canceling Messages Left at Other Extensions
    • Deleting Waiting Inter-Station Messages
  • Using Do-Not-Disturb (DND)
  • Using Reminder Messages
  • Paging Other System Users
    • Placing a Page Announcement
    • Enabling or Disabling the Page Feature
• Chapter 6 Hunt Groups
  • Overview
  • Logging in to ACD Hunt Groups
  • Logging out of ACD Hunt Groups
  • Stopping the ACD Hunt Group Wrap-up Timer
  • Other Hunt Group Features
    • Requesting Agent Help
    • Diverting Hunt Group Calls
  • Hunt Group Supervisor Features
    • Accepting or Rejecting Agent Help Calls
    • Monitoring Calls
    • Stealing Hunt Group Calls
    • Using Barge-In
• Chapter 7 Cordless Devices
  • Overview
  • Cordless Module
  • Handset and Headset Combinations
  • Pairing the Cordless Module and Devices
  • Using a Cordless Device as a Remote Control
  • Alerting Tones and LEDs
  • Low Battery Level
  • Cordless Handset
    • Cordless Handset Features
    • Answering Calls
    • Hanging Up
    • Cordless Handset LEDs
  • Cordless Headset
    • Cordless Headset Features
    • Answering Calls
    • Hanging Up
    • Cordless Headset LEDs
    • Using the Cordless Devices Application
• Chapter 8 Troubleshooting
  • Overview
  • Contact Information
  • Error Messages
  • Troubleshooting Tips
  • Index