Mobius Mobility 22007 iBot Joystick controller User Manual iBOT User Guide

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Document ID	3964485
Application ID	Nktj7pqUE/9FDWghbpLGHA==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	166.75kB (2084414 bits)
Date Submitted	2018-08-15 00:00:00
Date Available	2018-08-17 00:00:00
Creation Date	2018-06-21 14:31:54
Producing Software	madbuild
Document Lastmod	2018-08-06 16:17:18
Document Title	iBOT User Guide
Document Author:	ddean

REVISION HISTORY
DESCRIPTION
REV
1.0
1.1
1.2
1.3
1.4
1.5
1.6
1.7
Release to ECO Control
LRS and Tech Spec compliance updates
ISO updates and Typos
Indications for Use and variable update
FDA feedback updates
Traveling by Air with the iBOT content
Added age warning and updated Indications for
Use statement
Addresses SCRs: 132, 316, 327, 352, 374, 319
or 305, 329, 447. Updated product name in
coversheet.
APPROVAL
DATE
7/24/17
8/15/17
8/22/17
10/3/17
1/21/18
1/29/18
4/13/18
ECO
13904
13989
14059
14095
14383
14475
14662
7/3/18
14909
ibot® USER MANUAL
1.
2.
3.
4.
5.
6.
7.
8.
Contents per attached copy DKPX-09006-001.PDF Rev. 1.7
8.5” X 11”, 32 lb bond/80lb text paper.
Cardstock paper for the cover page.
Add a Clear plastic cover.
Add a Black vinyl backing.
Double-sided printing, flipped on the short edge.
Cut at crop marks to 5.5” x 8.5”.
Black spiral bound – sizing selection should be chosen dependent upon the number of pages in the User Manual.
ALL DIMENSIONS ARE IN INCHES
(MILLIMETERS), UNLESS OTHERWISE
SPECIFIED.
LEVEL
APPROVALS
DRAWN BY
DATE:
Deb Dean
7/14/2017
CHECKED BY
NOTICE:
DEKA RESEARCH & DEVELOPMENT CORP. PROPRIETARY
RIGHTS ARE INCLUDED HEREIN. THIS DOCUMENT
CONTAINS DEKA CONFIDENTIAL INFORMATION AND MAY
NOT BE COPIED, TRANSFERRED, OR DISCLOSED EXCEPT
AS AUTHORIZED BY DEKA RESEARCH & DEVELOPMENT
CORP
DEKA RESEARCH AND DEVELOPMENT CORP.
Technology Center, 340 Commercial Street
Manchester, NH 03101
DATE:
C. Firman
7/21/17
ENG. APPR.
DATE:
S. Holland
7/24/17
MFG. APPR.
DATE:
M. Norris
7/24/17
QA APPR.
DATE:
K. Dolan
7/24/17
FINAL APPR.
TITLE:
ibot® USER MANUAL
DATE:
CAD FILE NO.
SIZE
DKPX-09006-001.pdf
DATE PLOTTED
REV
DRAWING NO:
DKPX-09006-001
1.7
N/A
I.P. NO.
P.C. NO.
10
SCALE
N/A
N/A
SHEET 1 OF 1
ibot®
by
MOBIUS MOBILITY
LLC
User
Manual
Place device serial and batch number label HERE
Copyright
Document number: DKPX-09006-001 Rev. 1.7 Thursday, June 21, 2018 2:31:09 PM
Confidentiality Statement
MOBIUS MOBILITY LLC PROPRIETARY RIGHTS ARE INCLUDED HEREIN. THIS
DOCUMENT CONTAINS MOBIUS MOBILITY LLC CONFIDENTIAL INFORMATION AND MAY
NOT BE COPIED, TRANSFERRED, OR DISCLOSED EXCEPT AS AUTHORIZED BY
MOBIUS MOBILITY LLC.
Trademark
ibot is a registered trademark of Mobius Mobility LLC
CONTENTS
Indications For Use
Contraindications
Symbols
Safety
10
12
Instructions for You
Instructions for Assistants
12
13
ibot 4000 Adverse Events Reported 14
Adverse Events Reporting
Warnings and Cautions
Driving
Transitioning
Electromagnetic Interference
Component
Battery and Charging
16
17
18
21
22
23
24
Conventions
Terminology
26
27
ibot Components
29
DKPX-09006-001-Rev. 1.7
Seating System
Power Base
Rear View
Accessories
User Controller
Freewheel Lever (brake release)
Armrests
Legrests
User Controller Functions
Display
Notification Banner
Home Screen
Driving Mode and Speed Gauge
Action Required Prompt
Fault and Power Conditions
Battery Charging Status
30
31
32
33
34
35
36
37
39
41
41
43
43
44
45
46
Battery Status
Power/Quick Stop Button
Power ON
Quick Stop
Power OFF
Menu Button
Driving Mode
Transitioning Flow Chart
Seat Adjustments
Seat Adjustment Accessibility
Standard Mode Adjustments
4-Wheel Mode Adjustments
Balance Mode adjustments
Stair Mode Adjustments
Speed Setting
Speed Adjustment Wheel
Settings Menu
Service Information
Service Code
Brightness
Auto Brightness
47
47
48
48
49
49
50
53
54
56
57
57
57
57
58
59
60
61
62
62
62
Manual Brightness
Silence Feature
Service Update
Forced Power OFF (FPO)
Power On Passcode
Hill Charge
Horn/Mute Button
Joystick
Driving Mode Shortcut Controls
64
64
65
66
67
70
71
72
73
To Transition UP or DOWN ONE MODE:73
To Transition UP or DOWN Between
Standard and Balance:
74
Seat Adjustment Shortcut Controls 74
Driving Modes and Techniques
iBalance Technology
Overview
Environments For Use
Slopes and Obstacles
Surfaces to Avoid
All modes avoid:
75
76
77
78
80
82
82
DKPX-09006-001-Rev. 1.7
All modes except 4-Wheel mode
avoid:
4-Wheel mode avoid:
Stair mode avoid:
Standard Mode
4-Wheel Mode
Terrain Following
82
82
83
84
84
85
4-Wheel Driving Technique
85
Climbing Up Obstacles
Climbing Down Obstacles
86
86
Balance Mode
Balance Driving Technique
87
88
Stability
Automatic Transition
Balance Toe Stuck
Stair Mode
Stair Assessment
Handrails
Stairways and Landings
Step Geometry
Step Shape and Size Requirements
DKPX-09006-001-Rev. 1.7
90
90
91
92
93
94
95
97
98
Low Rise
High Rise
Long Treads
99
99
99
Stair Climbing Technique
100
Entry to Stairs - Solo Stair
101
Cluster Safety Lock
Solo Stair Climbing
Solo Climbing Upstairs
Solo Climbing Downstairs
Assisted Stair Climbing
Assisted Climbing Upstairs
Assisted Climbing Downstairs
Remote Mode
Handling
Driving Range
Freewheel Mode
Transfer In and Out of the ibot
Transport
Securing to A Vehicle
Traveling by Air with the ibot
Lift The Unoccupied ibot
101
102
103
106
109
111
114
117
119
120
121
122
123
124
125
126
Warnings, Cautions, and Alerts
About Warnings, Cautions and
Alerts
128
Auditory Alerts
130
Low Battery
Overheating
Service Required
131
131
132
Maintenance
Maintenance Frequency
Battery Charging
Remove Battery Packs
Install Battery Packs
Seat Component Adjustments
Legrest Length
Legrest Wedge
Install the Legrest Wedge
Remove the Legrest Wedge
Heel Loop
Footplate Angle
Armrest Height
Armrest Forward/Back
127
135
136
138
141
142
143
144
144
145
145
146
146
147
147
Lateral and Lumbar Backrest Wedges
Lateral Supports
Installing and Adjusting Lateral
Supports
Swing Away Feature
Contoured Headrest
Installing and Adjusting
Calf Panel
User Controller Remove and
Reinstall
Swing User Controller Out
Swing User Controller IN
Remove User Controller from Swing
Arm
Disconnect User Controller Cable
Connect User Controller Cable
Reinstall User Controller
Daily Inspection
Cleaning
148
149
149
151
151
151
153
153
154
155
155
156
157
158
159
161
Cleaning Metal and Painted Parts
Cleaning The Display
Cleaning Upholstery
Cleaning Methods to Avoid
161
161
162
162
DKPX-09006-001-Rev. 1.7
Tire Care
Check Tire Pressure and Condition
Replace Tire or Tire Inner Tube
Storage
Troubleshooting
Restart
Battery Charging Fault
Operation at Low Temperature
Communication Lost
Display Frozen
ibot Tipped Over
Total System Shutdown
Standard Mode Recovery
Stair Mode Recovery
Method 1
Method 2
Method 3
Mode Unavailable
Processor Error
Technical Support
DKPX-09006-001-Rev. 1.7
163
164
164
168
169
169
170
171
171
172
173
174
175
176
Customer Replacement Parts
Repair of defective units
Warranty
Appendix
Technical Specifications
Electromagnetic Interference (EMI)
Specifications
GLOSSARY
INDEX
182
182
183
187
188
194
195
198
176
176
176
180
180
181
This page intentionally left blank.
DKPX-09006-001-Rev. 1.7
The ibot by MOBIUS MOBILITY LLC is intended
to provide indoor and outdoor mobility to
persons restricted to a sitting position who meet
the requirements of the user assessment and
training certification program. The device is
intended to climb stairs. Companions who are
required to provide assistance during Assisted
Stair Climbing Mode must meet the
requirements of the training certification
program.
Indications For Use
INDICATIONS FOR
USE
Read the User Manual
Do not operate the ibot without reading and
understanding the User Manual.
Do not attempt to install components or
maintain the device without reading and
understanding the User Manual.
If you do not understand the warnings and
caution instructions, contact Technical
Support before using the device.
The ibot is the next generation of the ibot
Mobility System family. The ibot leverages the
innovative technology introduced by the ibot
3000 and 4000 mobility systems, allowing you to
go places and do things not possible with any
other single mobility device.
Your clinician will program the ibot for your
specific needs. Once programmed, the ibot is
intended for use only by the user it was
programmed for.
DKPX-09006-001-Rev. 1.7
Indications For Use
Changes to body shape and adjustments to
your seating may occur over the lifetime of
your ibot. If either of those occurs, refitting
of your center of gravity (CG Fit) may be
needed, and you should contact your
clinician.
Total weight capacity is greater than 50 lbs. (22.5
kg), and should not exceed 300 lbs. (136 kg),
including a maximum of 20 lbs. (9 kg) for
carrying items.
Training is provided when your customized
device is delivered. This training is essential in
teaching you safe driving techniques, proper use,
and device maintenance.
DKPX-09006-001-Rev. 1.7
Do not use the device if you:
•
•
•
•
•
Weigh less than 50 lbs. (25 kg) or more than
300 lbs. (136 kg).
Have lost consciousness or had a seizure in
the past 90 days (there are some exceptions,
ask your Clinician for details).
Have a condition where jarring forces could
cause fractures.
Have not successfully completed the user
training program.
Need a mechanical ventilator.
Indications For Use
CONTRAINDICATIONS
WARNING
Pulmonary Condition:
If you have breathing problems, the use of both arms to solo
climb stairs may produce shortness of breath. You should get
clearance from your doctor before using the ibot. You may
need to have an assistant help you with stair climbing.
WARNING
Health Changes:
If you have a significant change in your vision, strength, or
balance, this may affect your ability to drive the ibot. See your
clinician to discuss if this product is still appropriate for you.
WARNING
Heart Condition:
If you have heart problems, the use of both arms to solo climb
stairs may induce strain that produces fatigue, palpitations,
shortness of breath, or angina (chest pain). You should get
clearance from your clinician before using the ibot. You may
need to have an assistant help you with stair climbing.
DKPX-09006-001-Rev. 1.7
Indications For Use
SYMBOLS
Symbol
The following table lists and defines any
symbols that may appear on the device or the
device packaging.
Definition
This symbol indicates the device is
available by prescription only.
This symbol indicates the date when
the medical device was
manufactured.
This symbol indicates the maximum
occupant mass.
This symbol indicates the
manufacturer's lot code so that the
lot can be identified.
This symbol indicates the device is
RoHS compliant.
This symbol indicates the
manufacturer's catalog number so
that the medical device can be
identified.
This symbol indicates a device
should be recycled.
10
This symbol is used to instruct you
to refer to this manual prior to using
the system.
This symbol indicates the medical
device manufacturer.
Table 1: Symbols
Symbol
Definition
DKPX-09006-001-Rev. 1.7
Definition
This symbol indicates the
manufacturer's serial number so that
a specific medical device can be
identified.
This symbol indicates a medical
device that needs to be protected
from moisture.
This symbol indicates that equipment
is Type BF which indicates it is
electrically isolated and can safely
contact a person's skin without risk
of electric shock.
DKPX-09006-001-Rev. 1.7
Symbol
Definition
This symbol indicates that equipment
should not be disposed of in the
trash.
• Do not dispose of this device as
unsorted municipal waste.
• Collect this device separately.
• Use the collection and return
systems available to you.
This symbol indicates direct current.
The symbol can indicate either the
type of output current or the required
input current.
This symbol indicates that a device
is not safe to have near an MRI.
11
Indications For Use
Symbol
Indications For Use
SAFETY
INSTRUCTIONS FOR YOU
Every Mobility System must be operated with
appropriate safety considerations. There are
additional safety rules you must follow to obtain
full mobility and value from your ibot.
You play the central role in the safe operation of
the ibot and the safety of others around you.
Safe operation of the ibot depends upon your
good judgment. There are important safety
duties that must be performed by you and the
people who may assist you.
This User Manual contains two types of safety
messages:
WARNING
Indicates a hazard with a medium level of risk which, if not
avoided, could result in death or serious injury.
CAUTION
Indicates a hazard with a low level of risk which, if not avoided,
could result in minor or moderate injury.
Additional and reinforcement of warnings, and
cautions appear throughout the User Manual
where appropriate.
12
The device offers significantly more capability
than a traditional power wheelchair and requires
more training and awareness to operate safely.
When you drive the device, you need to assess
situations and make decisions. If you fail to take
proper and timely action, you risk injuring
yourself or others around you and damaging the
device.
1. Drive safely and follow the operating
procedures, safety rules, and driving
guidelines provided in this manual.
DKPX-09006-001-Rev. 1.7
DKPX-09006-001-Rev. 1.7
Indications For Use
2. Heed all caution and warning messages
printed in this manual. Use the procedures
and guidelines provided in this manual to
respond quickly and correctly to caution
and warning signals you see or hear when
driving the device.
3. Always select the driving mode best suited
to your current driving needs, the terrain,
and any other driving conditions.
4. Keep your device in good working
condition. Maintain and service it according
to the procedures in this manual and
warranty recommendations. If the device
appears damaged or unsafe to operate, do
not drive and contact Technical Support.
5. Do not attempt to modify the hardware,
software, components, or programming of
your device.
INSTRUCTIONS FOR
ASSISTANTS
Assistants must be trained for assisted stair
climbing.
Stair climbing assistants must become familiar
with the device, including thorough
understanding of operating procedures and
safety rules.
Stair climbing assistants must demonstrate
ability to perform both the physical and decision
making tasks you request of them.
13
Indications For Use
IBOT 4000 ADVERSE
EVENTS REPORTED
A review of the FDA’s MAUDE database was
performed and the following device-related
adverse events were reported for the iBOT 4000
Mobility System:
Table 2: Adverse Events Report
Known Use
Problem
Multiple users reported
improper stair climbing
technique leading to a fall.
Loss of
traction
Multiple users reported a loss
of traction either in balance
mode or while attempting curbs
leading to a fall.
Description
Inadequate
space for
transition
Multiple users reported
performing a transition in
limited space and the device
getting caught on the
environment leading to a fall.
Drove into
object
Users have reported driving into
or over objects like a bike or a
stack of bricks leading to a fall.
Sudden CG
shift
Users reported a sudden
change in center of gravity
(trying to catch a falling object)
leading to an auto transition on
an object and a subsequent fall.
Stuck
joystick
Users have reported a stuck
joystick leading to driving into
an object.
Description
Improper
stair
climbing
technique
14
Known Use
Problem
DKPX-09006-001-Rev. 1.7
Description
Attempted
obstacle in
mode other
than 4-Wheel
Users have reported driving
over an obstacle (e.g. a curb) in
a mode other than 4-wheel
mode leading to a fall
Struck by
vehicle while
in device
Users have reported being hit
by cars.
Improper
ramp slope
Users have reported driving on
a slope that was too steep
leading to fall.
Improper
seating
position
Users have reported improper
seating positions leading to a
pressure sore
Operating
with broken
or modified
equipment
Users have reported operating
with a broken or modified
device leading to a fall or their
feet slipping off the footrests.
DKPX-09006-001-Rev. 1.7
Known Use
Problem
Device
pushed over
Indications For Use
Known Use
Problem
Description
Users have reported that the
device was intentionally pushed
or rocked leading to a fall.
15
Indications For Use
ADVERSE EVENTS
REPORTING
If an event occurs while you are using your ibot
please contact (Customer Service Information
goes here). Please be prepared to provide as
much information as possible related to the
event. This will be a great help for us.
The FDA encourages healthcare professionals,
patients, caregivers and consumers to submit
voluntary reports of significant adverse events or
product problems with medical products to
MedWatch, the FDA’s Safety Information and
Adverse Event Reporting Program or through the
MedWatcher mobile app.
https://www.fda.gov/MedicalDevices/Safety/Rep
ortaProblem/#voluntary
To increase the product quality and to ensure
that our device is safe through the whole life
cycle we need you to let us know if any
reportable event occurs.
To meet that requirement and to ensure that our
products remain safe in your hands we need your
assistance.
We hope you never need to use the information
on this page but if there is an event please
contact us.
16
DKPX-09006-001-Rev. 1.7
CAUTION
Federal law restricts this device to sale by or on the order of a
practitioner licensed by the law of the State in which they
practice.
Indications For Use
WARNINGS AND
CAUTIONS
WARNING
No Unauthorized Drivers:
The device may only be operated by the person for whom the
ibot has been configured and CG Fit. Personal injury could
result from operation by unauthorized persons.
WARNING
Weight Capacity:
WARNING
Pediatric Use:
The safety and effectiveness of the ibot ® has not been
established for patients or assistants less than 18 years of
age.
Never operate the device if the combined weight of you, your
accessories, and your personal effects exceeds 300 pounds
(136 kg) or if you weigh less than 50 pounds (25 kg).
WARNING
Weight Capacity:
WARNING
Unexpected Behavior:
Never add more than a total of 20 pounds (9 kg) of personal
effects to the device. The iBalance Technology may not
function properly.
If the device exhibits unexpected behavior such as
unintentional movement, turn the device OFF as soon as it is
safe to do so.
DKPX-09006-001-Rev. 1.7
17
Indications For Use
WARNING
Refitting Center of Gravity:
CG fit must be done with your clinician in the event you lose or
gain significant weight.
DRIVING
WARNING
Driving a Motor Vehicle:
The ibot has not been evaluated as a seat in a motor vehicle.
Do not sit in the ibot while a motor vehicle is in operation.
WARNING
Obey Pedestrian Traffic Laws:
Be aware that it may be difficult for motorists to see you in the
ibot. Follow pedestrian traffic laws when driving outdoors.
CAUTION
Impaired Judgment:
Never operate the device under the influence of alcohol, drugs,
or medication that might impair your judgment.
18
DKPX-09006-001-Rev. 1.7
WARNING
No Riders:
Operation in Moving Environments:
Never operate the ibot with another person on the device or in
your lap. The device has been CG Fit to your weight and body
size. Different weights and distributions could affect device
stability.
Use only Standard mode when in a moving environment (i.e.
Train or Boat). Motion of the environment may result in a
dynamic response of the iBOT in other modes which could
cause the device to tip.
WARNING
WARNING
Entanglement:
Environments of Use:
Never allow body parts, personal effects, or the positioning
belt to touch moving components when you are driving or stair
climbing.
Do not operate the device outside of its claimed safe usage
environment for slopes and obstacles. Use caution when
driving near unprotected ledges, drop-offs, or elevated
surfaces.
Entanglement of the wheels or wheel clusters could cause the
device to tip.
Indications For Use
WARNING
The device may tip over.
WARNING
Escalators and Moving Sidewalks:
Never operate the device at any time or in any mode on moving
surfaces such as escalators or moving sidewalks.
Motion may cause unexpected device movement.
DKPX-09006-001-Rev. 1.7
19
Indications For Use
WARNING
WARNING
Debris in the Wheel Cluster:
Climbing Obstacles:
It may be possible for a piece of debris to become wedged
between the wheel rim and wheel cluster housing, or the wheel
cluster housing and the power base. This could cause the
device to tip.
To avoid getting stuck against an obstacle in standard or
balance mode, approach obstacles at a steady, moderate
speed or transition to 4-wheel mode.
Only climb in the forward direction perpendicular to obstacles.
Be aware when driving through loose, deep terrain, such as
rocks or gravel.
WARNING
WARNING
Remote Mode Operation:
Driving on Slopes
Drive straight up or straight down slopes. Driving across or
turning on slopes may cause the device to tip.
Never sit in the device or place items on the device when
operating in Remote Mode.
WARNING
WARNING
Hazardous Obstacles:
Never climb obstacles that are unstable, irregular, slippery, or
that cannot support the weight of the device, you, and your
personal effects.
20
Stair Geometry
Do not attempt to climb stairs that are outside of the specified
geometry. The device could fall over. Personal injury or death
could result.
DKPX-09006-001-Rev. 1.7
Stair Climbing
Risk of falling down stairs. You could be seriously injured or
killed if you lose control while stair climbing. Stair-climbing
entails a higher degree of risk and requires greater ability of
you or your assistant than driving in other modes. Stairclimbing is dangerous if you or your assistant is not aware of,
or does not follow, the manufacturer’s instructions for use.
Always use proper stair climbing technique. Do not attempt to
climb stairs that are outside of the specified geometry. Make
sure you or your assistant is not distracted.
WARNING
Exiting Stair Climbing
Do not switch to 4-Wheel mode until at least one set of wheels
is on the landing. The device can fall over if you drive down
stairs in 4-Wheel mode. Personal injury or death could result.
TRANSITIONING
WARNING
Entering Freewheel
Do not put your iBOT in freewheel mode while on an incline.
This could cause the device to roll on its own, causing injury
Do not attempt to put the device in freewheel mode by yourself
while seated in it. In order to avoid personal injury do not use
freewheel mode without an attendant present.
CAUTION
Moving parts can pinch and crush:
Do not adjust the seat position or any device components if
the immediate area of movement is not clear.
WARNING
Transition between Modes:
Make sure you have adequate surrounding space and you
transition on level, slip-resistant surfaces.
DKPX-09006-001-Rev. 1.7
21
Indications For Use
WARNING
Indications For Use
ELECTROMAGNETIC
INTERFERENCE
WARNING
EMC Requirements:
WARNING
Driving through Theft Detectors:
Due to the frequency used in some electronic article
surveillance systems in store or library entrances, you must
use Standard mode when driving through them. The device
could fall over, shut down, or alarm in other modes.
Electromagnetic interference may affect powered mobility
device control.
EMI sources such as radio stations, TV stations, amateur radio
(HAM) transmitters, two-way radios, and cellular phones can
affect powered mobility products.
Be aware of nearby transmitters, such as radio or TV stations,
and try to avoid close contact with them to reduce the chance
of unintended movement.
WARNING
Modifications to Device:
Be aware that adding accessories or components to or
modifying the device may make it more susceptible to EMI
interference. There is no easy way to evaluate their effects on
the overall immunity of the device.
22
DKPX-09006-001-Rev. 1.7
WARNING
Footplate Use:
Feet can get trapped or pinched between the wheels and the
ground. When operating the device, your feet should always be
placed on the footplates.
Care should be taken to avoid obstacles that could impact the
footplate, which could cause personal injury.
WARNING
Positioning Belt Use:
Always wear your positioning belt and fasten it snugly when
operating the device. You could fall from the device if you do
not wear your positioning belt. Personal injury or death could
result.
Indications For Use
COMPONENT
WARNING
Positioning Belt Unoccupied:
The positioning belt is long enough to interfere with the wheels
and cluster, while driving unoccupied. When the belt is not in
use, connect the two ends, tighten the belt, and stow the
excess belt under the cushion.
WARNING
Modifications
Any unauthorized modifications to the ibot or its seating may
increase the risk of personal injury.
All modifications to the device must be performed by a
qualified service technician.
CAUTION
Adjustable or Removable Parts
Do not lift or move the device or transfer using any of its
adjustable or removable parts. There is a risk of pinching or
crushing.
DKPX-09006-001-Rev. 1.7
23
Indications For Use
WARNING
Transfer Support
Be sure that the power is turned OFF and the freewheel lever is
in the locked position before entering or leaving the ibot. Never
use the joystick as a handhold or point of support.
Do not use foot plates or armrests as supports when
transferring into or out of the ibot. The footplates and armrests
are not designed to be weight-bearing structures. Excessive
force may cause them to give way, resulting in personal injury.
WARNING
Filling Tires
Check at regular intervals that the ibot’s tires have the
prescribed tire pressure. Incorrect tire pressure can cause
deteriorating stability and maneuverability.
The prescribed tire pressure is 55 psi (380 kPa).
Note that overfilling causes a risk of explosion.
24
BATTERY AND CHARGING
WARNING
Off-board Battery Charger
Do not carry the charger on the ibot.
WARNING
Battery Charger Cold Storage:
Do not use the battery charger for a period of two to four hours
after cold storage. If the charger shows condensation, do not
use it and contact Technical Support.
WARNING
Battery Charger Airflow:
Do not place items on or near the battery charger during
charging.This could restrict airflow and cause overheating.
DKPX-09006-001-Rev. 1.7
WARNING
Approved Battery Charger and Batteries:
Damage to Charger:
Use only manufacturer supplied battery chargers and up to six
5 Ah Li-Ion batteries to charge the device. Using a different
battery charger may damage the batteries and result in
overheating and fire.
Do not attempt to open the battery charger case. If the battery
charger does not appear to be working correctly, contact
Technical Support.
WARNING
Battery Charging Environment:
Charging must be done in a well-ventilated room. Charging
must not be done in a bathroom or wet room.
WARNING
Indications For Use
WARNING
WARNING
Battery Disposal:
Li-ion batteries must be recycled or disposed of properly. Do
not incinerate the battery, the battery pack could explode.
Personal injury or death could occur.
WARNING
Damage to Battery:
Flammable Environments:
If the battery pack is cracked or damaged, do not charge.
Contact Technical Support
Never use the battery charger in or near flammable
environments, materials, or atmospheres.
Explosion or fire may result.
DKPX-09006-001-Rev. 1.7
25
Indications For Use
CONVENTIONS
This table describes typographic conventions
that may be used in this document.
Convention
Courier New
Table 3: Conventions
Convention
Description
Boldface type
Emphasizes heading levels,
column headings, and the
following literals when
writing procedures:
• Names of options and
elements that appear on
the user controller screen.
• Keys on the keyboard.
• User input for
procedures.
Italic type
26
Hyperlink to
website
See
"Conventions"
above.
Description
Used for identifying code
samples.
Provides quick and easy
access to cross-referenced
topics.
Hyperlinks to websites are
highlighted in blue and
underlined.
Hyperlinks to locations
within the document are
highlighted in blue and
italicized.
Accentuates words or
phrases that appear on the
user controller screen.
DKPX-09006-001-Rev. 1.7
Indications For Use
TERMINOLOGY
Table 4: Terminology
Convention
Description
Scroll
Used to instruct the user to move
the joystick through a series of
choices to highlight icons.
Select
Used to instruct the user to
choose the highlighted option.
Press
Used to instruct the user to press
down on a physical button.
Push
Used to instruct the user to push
forward on the joystick or the
device.
Move
The action word used when
referring to movement of the
joystick or the shortcut buttons.
DKPX-09006-001-Rev. 1.7
27
Indications For Use
This page intentionally left blank.
28
DKPX-09006-001-Rev. 1.7
ibot Components
IBOT COMPONENTS
This section describes the standard components
that are included with your ibot.
Seating System
30
Power Base
31
Rear View
32
Accessories
33
User Controller
34
Freewheel Lever (brake release)
35
Armrests
36
Legrests
37
DKPX-09006-001-Rev. 1.7
29
ibot Components
SEATING SYSTEM
The ibot can be divided into two essential parts:
•
•
30
A Seating System, which includes all the
components designed to support you in a
seated position.
A Power Base, which includes all the
components that provide mobility such as
the wheels, batteries, motors, and user
controller.
DKPX-09006-001-Rev. 1.7
Table 1: Power Base Components
Component
DKPX-09006-001-Rev. 1.7
Description
Power Off
Request
Button
This button is located on the
front of the power base below
the seat. It flashes red and
allows the device to be
powered OFF if communication
to the user controller is lost.
This button does not allow the
device to be powered ON. See
"Communication Lost" on
page 171.
Freewheel
Lever (brake
release)
The freewheel lever (brake
release) is located on the front
of the power base. This lever
allows the device to freewheel
by physically engaging and
releasing the braking system.
See "Freewheel Mode" on
page 121.
31
ibot Components
POWER BASE
ibot Components
REAR VIEW
Table 2: Rear View Components
Component
32
Description
Assist Handle
The assist handle is used for
assisted stair climbing by a
trained assistant
Battery
Packs
Four or six Lithium-ion battery
packs power the device.
Wheel
Clusters
The clusters are the structures
that join the front and rear drive
wheels. The cluster is attached
to the main chassis of the
device.
DKPX-09006-001-Rev. 1.7
ibot Components
ACCESSORIES
Description
Accessory
Battery Charger
5 mm Hex Wrench
DKPX-09006-001-Rev. 1.7
33
ibot Components
USER CONTROLLER
The User Controller is the main user interface
that displays and controls all driving and menu
functions. See "User Controller Functions" on
page 39.
34
DKPX-09006-001-Rev. 1.7
The Freewheel Lever
(brake release) is
located on the front of
the power base. It can
be moved to a locked
or unlocked position.
See "Freewheel Mode"
on page 121.
ibot Components
FREEWHEEL LEVER
(BRAKE RELEASE)
WARNING
Never release the freewheel lever (brake release) on slopes.
The device may roll unexpectedly when the brake is released
on slopes.
CAUTION
To avoid pinching or scraping your fingers, be careful when
releasing or engaging the freewheel lever (brake release).
DKPX-09006-001-Rev. 1.7
35
ibot Components
ARMRESTS
The Armrests are used to comfortably rest your
arms while seated in the ibot. They can be raised
up and down on both sides of the seat to allow
for ease of transferring in and out of the device.
2. Lift up on the armrest until it stops.
3. To return the armrest to its original position,
lift up on the Armrest Receiver Latch.
4. Lower the armrest until it rests in the
receiver and ensure that the armrest is
latched by lifting up on it.
1. To raise an armrest, press down the Armrest
Receiver Latch.
36
CAUTION
Do not subject the armrest to load when latching. This can
cause a pinch or crush injury.
DKPX-09006-001-Rev. 1.7
ibot Components
LEGRESTS
The Legrests are used for placement of your legs
when the ibot is in motion. They can be swung
out of the way or removed completely for
transfers and transportation of the ibot.
2. Swing the legrest out to the side.
3. In this position, the legrest can be lifted off
the device.
To reinstall the legrest:
1. Depress the Legrest Release Lever.
DKPX-09006-001-Rev. 1.7
1. Insert the legrest by lining up the post over
the receiver.
2. Lower the post into the receiver.
37
ibot Components
Note: Caster wheels may interfere with
installation. Rotate the caster wheel as needed.
3. With the post in the receiver , swing the
legrest forward until it locks into place.
4. Check that the legrest is locked into
position by trying to swing out to the side.
5. If there is movement, push the legrest to the
center of the device again to lock the
legrest into place.
CAUTION
Do not subject the legrest to load when latching. This can
cause a pinch or crush injury.
38
DKPX-09006-001-Rev. 1.7
Display
41
Seat Adjustment Accessibility
56
Standard Mode Adjustments
57
4-Wheel Mode Adjustments
57
Balance Mode adjustments
57
Stair Mode Adjustments
57
Speed Setting
58
Notification Banner
41
Home Screen
43
Driving Mode and Speed Gauge
43
Action Required Prompt
44
Service Information
61
Fault and Power Conditions
45
Service Code
62
Battery Charging Status
46
Brightness
62
Speed Adjustment Wheel
Settings Menu
59
60
Battery Status
47
Auto Brightness
62
Power/Quick Stop Button
47
Manual Brightness
64
Power ON
48
Silence Feature
64
Quick Stop
48
Service Update
65
Power OFF
49
Forced Power OFF (FPO)
66
Menu Button
49
Power On Passcode
67
Driving Mode
50
Hill Charge
70
Transitioning Flow Chart
53
Seat Adjustments
54
DKPX-09006-001-Rev. 1.7
Horn/Mute Button
User Controller Functions
USER CONTROLLER
FUNCTIONS
71
39
User Controller Functions
Joystick
72
Driving Mode Shortcut Controls
73
To Transition UP or DOWN ONE MODE:
73
To Transition UP or DOWN Between Standard and
Balance:
74
Seat Adjustment Shortcut Controls
40
74
DKPX-09006-001-Rev. 1.7
NOTIFICATION BANNER
The Display can be broken into three sections:
The Notification Banner icons are presented
across the top of the user controller display and
indicate when:
• Notification Banner
• Home Screen
• Battery Status
•
•
•
•
Freewheel Lever (brake release) is Unlocked.
Warnings, Cautions or Alerts are present.
Service is required.
The ibot temperature is too high or low.
The Notification Banner icons are not displayed
under normal operating conditions. If a
notification icon is presented, an action may be
required to resolve the condition.
DKPX-09006-001-Rev. 1.7
41
User Controller Functions
DISPLAY
User Controller Functions
Icon
Table 1: Notification Banner Icons
Icon
Description
Freewheel Lever (brake release)
This icon indicates that your
freewheel lever (brake release) is
in the unlocked position and the
device will freewheel if powered
off.
Warnings, Cautions and Alerts
One of these icons may display
alone or with another
notification banner icon. The
color of the icon indicates the
severity of the fault. See "About
Warnings, Cautions and Alerts"
on page 128.
42
Description
Service Required
The service wrench icon
indicates that your ibot requires
service.
See "Service Required" on
page 132.
Overheating
The thermometer icon indicates
that the internal device
temperature is too high.
See "Overheating" on page 131.
DKPX-09006-001-Rev. 1.7
The Home Screen displays:
•
•
•
•
Driving Mode and Speed Gauge
Any Action Required Prompts
Fault and Power Conditions
Battery Charging Status
DKPX-09006-001-Rev. 1.7
User Controller Functions
HOME SCREEN
DRIVING MODE AND SPEED
GAUGE
The Driving Mode and Speed Gauge are
displayed together to indicate driving is active.
43
User Controller Functions
ACTION REQUIRED PROMPT
A prompt appears in the top right corner of the
Home Screen when action is required to resume
driving. The inability to drive is indicated by the
greyed-out driving mode icon.
44
DKPX-09006-001-Rev. 1.7
Table 2: Fault and Power Icons
Icon
Description
Total System Shutdown
See "Total System Shutdown"
on page 174.
Icon
User Controller Functions
FAULT AND POWER
CONDITIONS
Description
Power OFF
See "Power OFF" on page 49.
Forced Power OFF (FPO)
See "Forced Power OFF (FPO)"
on page 66.
Communication Lost
See "Communication Lost" on
page 171.
Power ON
See "Power ON" on page 48.
DKPX-09006-001-Rev. 1.7
45
User Controller Functions
BATTERY CHARGING
STATUS
Icon
Description
Battery Charging - Hill Charge
Table 3: Battery Charging Icons
Icon
Description
Battery Charging
See "Battery Charging" on
page 138.
Battery Charging Fault - Hill
Charge
Battery Charging Fault
See "Battery Charging Fault" on
page 170.
Battery Charging Complete Hill Charge
Battery Charging Complete
46
DKPX-09006-001-Rev. 1.7
The Battery Status icon is your fuel gauge made
up of ten bars which indicate the remaining
battery level. When the battery level is low, the
battery icon will flash and a tone will be sound to
let you know it's time to charge the batteries.
You can temporarily mute the tone by pressing
the Horn/Mute button.
User Controller Functions
BATTERY STATUS
POWER/QUICK STOP
BUTTON
The Power/Quick Stop button
has a dual purpose that turns
the ibot power ON and OFF
or stops all movement and
disables the joystick for
driving.
WARNING
Do not operate with depleted batteries. If you do not respond
to warnings, you could run out of power and be stranded.
Table 4: Battery Status
Indicator
Status
Battery level is Good
Battery level is Low
Battery level is Critically Low
DKPX-09006-001-Rev. 1.7
47
User Controller Functions
POWER ON
1. Verify the battery
charger cable is
disconnected from
the device and
stored safely.
2. Verify the freewheel
lever (brake
release) is in the
locked position.
3. Press the
Power/Quick Stop
button.
The user controller will boot up to the Home
screen.
48
QUICK STOP
Quick Stop can be used to prevent unintentional
movement as a result of accidental bumping of
the user controller.
A quick press of the Power/Quick Stop button
stops all movement and disables the joystick for
driving. Your speed setting will change to 0.
Press the Power/Quick Stop button again to
resume driving. Your speed setting will return to
the previous speed setting.
WARNING
Avoid sudden stops or starts which can cause you to lose your
position or fall from the device. This can lead to personal
injury, Where possible, stop by releasing joystick rather than
by turning the power off or activating quick stop. Be sure to
keep all recommended positioning belts securely fastened at
all times.
DKPX-09006-001-Rev. 1.7
MENU BUTTON
The power can be turned OFF in Standard and
Remote modes.
The Menu Button opens the
menu screen where you can
use the joystick to scroll
through and choose the
available:
1. Make sure the
device is in
Standard or Remote
Mode.
2. Make sure freewheel
lever (brake release)
is in the locked
position.
3. Press and Hold the
Power/Quick Stop
button until the
white progress
indicator is complete.
DKPX-09006-001-Rev. 1.7
•
•
•
•
User Controller Functions
POWER OFF
Driving Modes
Seat Adjustments
Speed Settings
Settings Menu
The menu button also returns you to the Home
screen.
1. Press the Menu button on the user
controller.
2. Move the joystick FORWARD and BACK to
scroll through the menu functions.
3. Move the joystick LEFT and RIGHT to select
the menu function.
49
User Controller Functions
DRIVING MODE
The Driving Mode menu allows you to scroll
through and select your accessible Driving
Modes. The Driving Mode menu is also used to
select Standard or Stair Mode Recovery options
when an error occurs and you perform a Forced
Power Off (FPO).
Table 5: Driving Modes
Icon
Description
Standard Mode
If at any time during your selections you
want to return to the Home screen, press the
Menu button.
4-Wheel Mode
Balance Mode
50
DKPX-09006-001-Rev. 1.7
User Controller Functions
Icon
Description
Stair Mode
Remote Mode
Table 6: Recovery Modes
Icon
Description
Standard Mode Recovery
Stair Mode Recovery
DKPX-09006-001-Rev. 1.7
51
User Controller Functions
1. Push the Menu button.
2. Move the joystick LEFT or RIGHT to select
the driving mode.
Icons with a check mark
indicate the current
driving mode selected.
For Stair Mode See "Stair Mode" on
page 92.
3. Move the joystick
FORWARD and HOLD
to transition to the
selected mode.
In the event that you
need to cancel the
transition you can move
the joystick BACK.
52
Icons with an up arrow
indicate the driving
mode can be selected.
Icons displayed with an
X indicate the driving
mode cannot be
selected.
DKPX-09006-001-Rev. 1.7
User Controller Functions
TRANSITIONING FLOW CHART
CAUTION
Make sure the area between the seat bottom and the power base is clear. Crushing items or body parts could result in personal injury.
Lower the seat only when you are sure there are no obstructions between the seat bottom and the power base.
DKPX-09006-001-Rev. 1.7
53
User Controller Functions
SEAT ADJUSTMENTS
2. Using the joystick, scroll to highlight the
Seat Adjustment icon.
Adjusting the seat tilt and
height is accessible through
the Menu. The joystick is used
to control the position of the
seat. See also "Seat
Adjustment Shortcut Controls"
on page 74.
Table 7: Seat Adjustments
Icon
Description
Seat Height Adjustment
3. Move the joystick LEFT or RIGHT to
highlight the SEAT TILT icon or
SEAT HEIGHT icon.
Seat Tilt Adjustment
1. Push the Menu button.
54
DKPX-09006-001-Rev. 1.7
User Controller Functions
4. Move the joystick FORWARD and BACK to
make the adjustment.
If the seat adjustment
option has an X
above the icon, the
adjustment is not
available for that
mode.
5. To return to the
Home screen, press
the Menu button.
DKPX-09006-001-Rev. 1.7
55
User Controller Functions
SEAT ADJUSTMENT ACCESSIBILITY
Table 8: Seat Adjustment Accessibility
Seat Tilt
Forward
Seat Tilt
Back
Seat Height
Up
Seat Height
Down
Standard Mode
4-Wheel Mode
Balance Mode
Stair Mode
56
DKPX-09006-001-Rev. 1.7
User Controller Functions
STANDARD MODE ADJUSTMENTS
In Standard mode, seat tilt is only available when you are not driving. The seat tilt feature is designed
for your comfort. When the seat is tilted back in Standard Mode, the casters lift off the ground and the
four drive wheels are in contact with the ground.
4-WHEEL MODE ADJUSTMENTS
The seat can be raised in 4-Wheel mode to increase seat height and the ground clearance of the caster
wheels. Raising the seat height raises your center of gravity. For safety, the device speed is reduced
when the seat is elevated. Recommended safe driving guidelines include moving the seat height to its
lowest position when driving. When raising or lowering your seat, be mindful of objects behind you,
such as doorknobs or shelves, which may get caught in the assist handle.
BALANCE MODE ADJUSTMENTS
The seat can be tilted or raised in Balance mode. For safety, the device speed is reduced when the seat
is elevated. Raising the seat allows you to reach high objects. Recommended safe driving guidelines
include moving the seat height to its lowest position when driving.
STAIR MODE ADJUSTMENTS
The seat height can be adjusted for comfort when using the handrail in solo or assisted stair climbing.
DKPX-09006-001-Rev. 1.7
57
User Controller Functions
SPEED SETTING
The Speed Setting controls
how slow or fast you can
drive. It also allows you to
deactivate the joystick to
prevent any movement.
It is important to match your
speed to the driving
conditions. Remember to
slow down when turning and allow enough time
and space for braking. You can stop quickly by
moving the joystick in the direction opposite to
your travel or by pressing the Power/Quick Stop
button.
Table 9: Speed Settings
Icon
Description
Speed Setting 0 deactivates the
joystick and optional shortcut
controls. This can be used to
prevent unintentional movement
as a result of accidental
bumping of the user controller.
Speed Setting 1 is limited to
slower speeds. This setting is
more suitable for indoor use.
The device does not exceed 4
mph (6 km/hr) in any mode.
Speed Setting 2 is faster and
better suited for outdoor
environments.
1. Press the Menu button .
58
DKPX-09006-001-Rev. 1.7
User Controller Functions
2. Using the joystick, scroll to highlight the
Speed Setting icon .
SPEED ADJUSTMENT
WHEEL
The Speed Adjustment
Wheel allows you to adjust
your speed within each
speed setting.
Speeds can only be adjusted
while the driving mode and
speed gauge are visible on
the Home screen.
3. Move joystick LEFT or RIGHT to scroll
through the available speeds.
4. Move the joystick FORWARD to select the
speed.
After your selection is made, you are
returned to the Home screen.
DKPX-09006-001-Rev. 1.7
59
User Controller Functions
SETTINGS MENU
The Settings Menu provides
access to the following
functions:
1. Push the Menu button.
2. Move the joystick BACK
to scroll to the Settings
icon .
3. Move the joystick LEFT
or RIGHT to select the Setting.
Table 10: Settings
1. Rotate the speed wheel Down to gradually
reduce the maximum speed within the
current speed setting.
2. Rotate the speed wheel Up to gradually
increase the speed within the current speed
setting.
This is now your maximum speed when you use
the joystick to drive.
60
Icon
Description
Service Information
Brightness
DKPX-09006-001-Rev. 1.7
Description
User Controller Functions
Icon
SERVICE INFORMATION
Service Update
This setting provides access
to service related
information.
Power On Passcode
It is recommended you take
note of any service code
displayed prior to calling
Technical Support.
Forced Power OFF (FPO)
Silence Feature
Hill Charge
DKPX-09006-001-Rev. 1.7
61
User Controller Functions
SERVICE CODE
BRIGHTNESS
The service code is
a numeric code that
appears across the
top of the Service
Information screen.
The Brightness of the display
can be set for automatic or
manual adjustment to
accommodate user
preference.
If a service code
other than 0000
0000 appears see
"Service Required"
on page 132
AUTO BRIGHTNESS
The code provides technical service with
information and device status to help diagnose
the system.
62
1. To enable the automatic
Brightness setting, press the Menu button
on the user controller.
2. Using the joystick, scroll to the Settings
icon.
DKPX-09006-001-Rev. 1.7
User Controller Functions
3. Move the joystick LEFT
or RIGHT to highlight
the Brightness icon.
4. Move the joystick
FORWARD to select
Brightness.
5. Move the joystick LEFT
or RIGHT to check the
Auto Brightness check
box.
6. To return to the Home
screen, press the Menu
button.
DKPX-09006-001-Rev. 1.7
63
User Controller Functions
MANUAL BRIGHTNESS
1. To change the Brightness manually, press
the Menu button on the user controller.
2. Using the joystick, scroll to the Settings
icon .
3. Move the joystick LEFT or RIGHT to
highlight the Brightness icon .
4. Move the joystick FORWARD to select
Brightness.
5. Move the joystick
FORWARD or BACK to
increase or decrease
the Brightness.
6. To return to the Home
screen, press the Menu
button.
64
SILENCE FEATURE
The Silence feature is used to
mute non-critical cautions
and alert tones. See "About
Warnings, Cautions and
Alerts" on page 128.
1. Press the Menu button
on the user controller.
2. Using the joystick, scroll to the Settings
icon .
DKPX-09006-001-Rev. 1.7
User Controller Functions
SERVICE UPDATE
The Service Update menu
function is used by
technicians for service
related tasks by establishing
a connection between the
ibot and the Product Interface
application.
WARNING
3. Move the joystick LEFT or RIGHT to turn
silencing ON or OFF.
The Product Interface application is for use by Service
Technicians and Clinicians only. Unauthorized modification to
the system permissions could lead to personal injury or death.
When silencing is turned ON, the Horn/Mute
button will still flash red during an alert
condition.
4. Move the joystick FORWARD to select.
5. To return to the Home screen, press the
Menu button.
Note: A power cycle cancels the silencing.
DKPX-09006-001-Rev. 1.7
65
User Controller Functions
FORCED POWER OFF (FPO)
Forced Power OFF (FPO) is
used only in a situation where
the device is not operating
properly and you cannot
power off. This may be
required if there is an issue
with the ibot transitioning and
powering down is necessary.
WARNING
Operating the Forced Power OFF when in Balance or Stair
mode can cause the device to fall over.
The device will fall unless someone is capable of keeping it
upright in Balance mode or you or your assistant can hold onto
the handrail or assist handle in Stair mode.
1. To force the power off, press the Menu
button on the user controller.
2. Using the joystick, scroll to the Settings
icon .
3. Move the joystick LEFT or RIGHT to select
the FPO icon .
4. Move the joystick FORWARD to select FPO.
5. Move the joystick FORWARD and HOLD
until the white progress indicator is
complete.
6. The ibot will power OFF.
7. When you power ON follow
steps for Recovery. See
"Standard Mode Recovery"
on page 175.
If you are in Balance mode, before using FPO,
attempt a controlled auto transition using
Communication Lost. See "Communication
Lost" on page 171.
66
DKPX-09006-001-Rev. 1.7
The ibot has a Power On
Passcode feature that can be
programmed by your Clinician
to require a passcode upon
powering on the device and
help prevent others from
operating the device.
After the Power On Passcode feature is
programmed with your unique passcode
sequence, you have the ability to lock and unlock
the device from within the Settings menu.
If at any time you forget your Power On
Passcode sequence, contact your clinician.
DKPX-09006-001-Rev. 1.7
Table 11: Power On Passcode Icons
Icon
Description
Lock: Passcode active
Unlock: Passcode inactive
1. To activate the Power On Passcode feature,
make sure your device is powered ON.
2. Press the Menu button on the user
controller.
3. Using the joystick, scroll to the Settings
icon.
67
User Controller Functions
POWER ON PASSCODE
User Controller Functions
4. Move the joystick LEFT or RIGHT to
highlight the Power On Passcode icon.
5. Move the joystick FORWARD to select
Power On Passcode.
68
6. Move the joystick LEFT or RIGHT to
highlight the Lock (activate) or Unlock
(deactivate) icons.
7. Move the joystick FORWARD to select.
DKPX-09006-001-Rev. 1.7
8. Enter your passcode using the joystick or
shortcut controls in the sequence that was
set up with your clinician.
9. Move the joystick FORWARD and hold to
accept the sequence.
DKPX-09006-001-Rev. 1.7
10. Move the joystick in any direction to bring
up the passcode screen and then start your
Power On Passcode sequence.
69
User Controller Functions
When the Power On
Passcode is active,
the next time the
device power is
turned on, the Lock
icon is displayed
on the Home
Screen, and the
passcode
sequence must be
entered to operate
the device.
User Controller Functions
HILL CHARGE
Hill Charge is a feature for
users who frequently drive
downhill. Typically when you
drive downhill, on a fully
charged battery, your speed
is restricted to protect the
batteries from over voltage.
Once charged with the Hill
Charge feature enabled, your speed downhill will
not be restricted and the battery is charged to
only 90%.
1. To enable Hill Charge, press the Menu
button.
2. Move the joystick FORWARD or BACK to
scroll to the Settings icon .
70
3. Move the joystick LEFT or RIGHT to
highlight the Hill Charge setting.
4. Move the joystick FORWARD to select Hill
Charge.
DKPX-09006-001-Rev. 1.7
The Horn/Mute button has a
dual purpose that sounds the
Horn or temporarily Mutes a
warning, caution, or alert.
The Horn/Mute button flashes
red when there is a warning,
caution, or alert until the
Horn/Mute button is pressed and then turns to a
solid red.
5. Move the joystick LEFT or RIGHT to
highlight the enable or disable Hill Charge
setting.
6. Move the joystick FORWARD to select the
Hill Charge setting.
7. To return to the Home Screen, press the
Menu button.
DKPX-09006-001-Rev. 1.7
At the same time, an alert tone is sound and
pressing the Horn/Mute button temporarily
mutes the tone. For more information see "About
Warnings, Cautions and Alerts" on page 128.
71
User Controller Functions
HORN/MUTE BUTTON
User Controller Functions
JOYSTICK
The Joystick is used to drive and maneuver the
ibot as well as navigate and make selections on
the Menu screens.
WARNING
Do not just use the joystick as a support. Fast turns and
driving on uneven surfaces can interfere with your ability to
handle the device safely.
If the device moves in an unexpected way, release the
joystick.
When you release the joystick it automatically
moves back to its neutral position and the
motors will slow you to a stop.
In Standard, 4-Wheel, and Balance modes it is
possible to make rapid stops by moving the
joystick in the direction opposite to your
direction of travel or by pressing the Quick Stop
button.
Unintended movement of the joystick will result
in unintended movement of the device.
72
DKPX-09006-001-Rev. 1.7
TO TRANSITION UP OR
DOWN ONE MODE:
Driving Mode Shortcut Controls
transition between Standard, 4-Wheel
and Balance modes. If you are in any
other mode the driving mode shortcut
control will be disabled.
When you are using the driving mode shortcut,
an icon of the shortcut button is pictured in the
bottom left corner of the transition screen.
User Controller Functions
DRIVING MODE
SHORTCUT CONTROLS
Driving mode transition shortcuts are
available, relative to one another, in
the order shown.
Push and Hold the driving mode shortcut control
UP or DOWN until the transition is complete.
DKPX-09006-001-Rev. 1.7
73
User Controller Functions
TO TRANSITION UP OR
DOWN BETWEEN STANDARD
AND BALANCE:
SEAT ADJUSTMENT
SHORTCUT CONTROLS
Seat Adjustment Shortcut Controls allow instant
access to tilting your seat forward and back as
well as raising and lowering your seat height. Be
aware that some driving modes will have limited
access to the seat tilt and height adjustments.
Push the driving mode shortcut control UP or
DOWN once, quickly followed by a Push and
Hold sequence in the same direction until the
transition is complete.
74
DKPX-09006-001-Rev. 1.7
iBalance Technology
76
Overview
77
Environments For Use
78
Slopes and Obstacles
80
Standard Mode
84
4-Wheel Mode
84
4-Wheel Driving Technique
85
Balance Mode
87
Balance Driving Technique
88
Stair Mode
92
Stair Assessment
93
Stairways and Landings
95
Step Geometry
109
Remote Mode
117
97
Stair Climbing Technique
100
Cluster Safety Lock
101
Solo Stair Climbing
102
DKPX-09006-001-Rev. 1.7
Assisted Stair Climbing
Driving Modes and Techniques
DRIVING MODES AND
TECHNIQUES
75
Driving Modes and Techniques
IBALANCE TECHNOLOGY
Stability is one of the most important features of
any Mobility System because it prevents you
from tipping over. There is more than one way to
achieve stability.
The iBalance technology in the ibot Mobility
System uses a computer system with
gyroscopes and other sensors. Gyroscopes are
sensors that monitor changes in motion. The
gyroscopes and other sensors send signals to
the computer. The computer processes the
information and tells the motors how to move
the wheels to maintain stability and balance.
The ibot has multiple operating modes that use
the iBalance technology. Each mode uses the
core technology in a slightly different way.
WARNING
During transitions between Standard, 4-Wheel, Balance, and
Stair modes avoid excessive body movement since the
iBalance technology is not active until the transition is
complete.
The iBalance technology maintains balance in
the forward and backward directions. This means
the device will keep your seat relatively level
when driving straight up or down curbs or
inclines. It does not electronically maintain sideto-side (lateral) stability.
76
DKPX-09006-001-Rev. 1.7
Driving Modes are selected
dependent upon your need as
you go about your day. The
ibot provides multiple driving
modes to accommodate
various terrains.
Driving Modes and Techniques
OVERVIEW
CAUTION
Do not take the first test drive on your own. The test drive is
intended to establish how you and the device work together
and you may need assistance. Before driving, check that the
freewheel lever (brake release) is in the locked position.
Your Clinician will
recommend and enable only
those driving modes that you can operate safely.
For normal driving, the technique is simple.
Move the joystick in the direction you want to go
and the device then moves in the direction in
which the joystick is pointing.
Drive as gently as possible and try to avoid
sudden braking and evasive maneuvers.
DKPX-09006-001-Rev. 1.7
77
Driving Modes and Techniques
ENVIRONMENTS FOR USE
The ibot is a powered mobility device for individuals who have mobility impairments. The device
provides:
•
•
•
•
•
78
Mobility on smooth surfaces and inclines at home, at work, and in other environments.
Movement across obstacles, uneven terrain, curbs, grass, gravel, and other soft surfaces.
Mobility in a seated position at an elevated height.
Ascent and descent of stairs with or without assistance.
Mobility and transportation
DKPX-09006-001-Rev. 1.7
Driving Modes and Techniques
Table 1: Driving Mode for the Terrain
Terrain Condition
Standard
4-Wheel
Balance
Stair
Smooth Surfaces - tiled, concrete, or
wood floors
Secured Carpeted Floors
Outdoor - grass, gravel, sand, snow,
mud
Climbing Stairs
Steep Slope
Water up to 3 in (76 mm) deep*
* If you must drive through water, ease your way through as it is difficult to determine water depth or if there are obstacles below the
surface.
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79
Driving Modes and Techniques
SLOPES AND OBSTACLES
Due to the difficulty of assessing slope angles, care should be taken on any surface with an obvious
slope. Consider proceeding at a slower speed when traveling on slopes within the specified limits.
•
•
•
•
•
80
Approach slopes straight on, so both front wheels line up with the edge of the slope.
Drive straight up and straight down.
It is advised not to turn the device on slopes. If you need to turn on a slope, use caution and lower
seat height to provide greater stability.
When driving in Remote mode, an unoccupied ibot must always face up the slope when ascending
and descending.
Care should be taken driving over any obstacles. The obstacle heights listed are for curb or
threshold-type obstacles. Where possible avoid any uneven obstacles, if approaching an uneven
obstacle (ie roots) do so in 4-Wheel mode.
DKPX-09006-001-Rev. 1.7
Driving Modes and Techniques
Table 2: Rated Slopes and Obstacles
Driving Mode
Degrees
Max. Obstacle
Standard
1 in (25 mm)
4-Wheel
10
5 in (127 mm)
Balance
1 in (25 mm)
Stair
N/A
N/A
Remote
20*
1 in (25 mm)
* With the front of the device facing uphill.
DKPX-09006-001-Rev. 1.7
81
Driving Modes and Techniques
SURFACES TO AVOID
Driving on certain surfaces may cause the device to tip over. To avoid this from happening, be aware of
the surfaces to avoid.
ALL MODES AVOID:
•
•
•
•
•
Loose floor coverings such as throw rugs. They can become tangled in the wheels and cause the
device to tip.
Surfaces with cracks or gaps where the drive wheels or casters can become stuck.
Moving surfaces such as moving walkways or escalators.
Unstable or slippery obstacles that may shift as you go over them. Shifting may cause the device to
slip or tip over.
Steep side slopes that may cause the device to tip to the side.
ALL MODES EXCEPT 4-WHEEL MODE AVOID:
•
•
•
Soft or unstable surfaces such as unpacked dirt, sand, and loose gravel.
Wet, icy or slippery surfaces.
Uneven surfaces such as stone walkways and bumpy yards.
4-WHEEL MODE AVOID:
•
82
Water deeper than 3 in (76 cm).
DKPX-09006-001-Rev. 1.7
•
•
•
•
•
•
Weak or visibly deteriorated stairs.
Sloped stairs or stairs with a significantly sloped landing or approach.
Stairs without a handrail if unassisted.
Slippery stairs or stairs with a slippery handrail. (footnote Remember, weather conditions will affect
the acceptability of outdoor stairs and handrails for climbing. Stairs and handrails that become
slippery due to rain, snow, or ice should be avoided. Inspect even familiar stairs if weather
conditions are poor.
Stairs with unsecured carpet.
Circular, spiral or pie-shaped stairs.
DKPX-09006-001-Rev. 1.7
83
Driving Modes and Techniques
STAIR MODE AVOID:
Driving Modes and Techniques
STANDARD MODE
4-WHEEL MODE
Standard Mode fulfills your
routine driving needs for
indoor and outdoor
conditions with reasonably
level surfaces, ADA
compliant ramps, and driving
over very low obstacles such
as door thresholds.
4-Wheel Mode gives you the
advantage of four-wheel drive
and makes it possible to
drive across soft or loose
terrain such as dirt, grass,
and gravel as well as over
obstacles and curbs. 4-Wheel
mode is intended mainly for
outdoor use.
The seat is at its lowest level to access a table
or desk.
In Standard mode the device drives on the rear
drive wheels and front caster wheels.
CAUTION
In Standard Mode, the front drive wheels are raised off of the
driving surface; however, they are still driven by the motors.
Be aware of this condition when driving in tight spaces, as it is
possible for the front drive wheels to contact and potentially
climb an obstacle, causing the device to fall over.
84
In 4-Wheel mode the device drives on all four
drive wheels with the caster wheels elevated.
Because the casters are not in use in 4-Wheel
mode driving, turning is not as smooth.
WARNING
Always be mindful of objects in front of and behind you when
transitioning into and out of 4-Wheel mode. Both your seat
height and legrest height will adjust during the transition, and
could become stuck under objects. Personal injury can occur.
DKPX-09006-001-Rev. 1.7
4-Wheel Mode uses the iBalance technology to
keep the seat relatively level at all times. The
device will adjust as necessary to compensate
for changes due to slopes, obstacles, and curbs.
Always be aware of your surroundings, as these
actions are an automatic response of the device.
Make sure there is clear space available when
negotiating obstacles or stopping quickly.
Adjustments in wheel speed and cluster position
may occur under certain conditions such as
leaning forward or backward, picking up objects
in front of the device, or climbing down an
obstacle.
DKPX-09006-001-Rev. 1.7
4-WHEEL DRIVING
TECHNIQUE
When turning, be aware of your available space,
specifically for legrests and the assist handle.
These components can get caught on objects in
the environment.
If the device gets stuck while turning in 4-Wheel
mode, lower the seat height or transition to
Standard mode to release the device. Then move
to an area with greater turning space.
85
Driving Modes and Techniques
TERRAIN FOLLOWING
Driving Modes and Techniques
CLIMBING UP OBSTACLES
1. Make sure the obstacle you are about to
climb are within the acceptable obstacle
height. See Table 2 on page 81
2. Raise the seat until the casters and/or
footplates are high enough to clear the
obstacle.
3. Approach the obstacle straight on.
Remember, the iBalance technology does
not provide side-to-side stability.
4. Start from about an inch away and use a
steady, moderate speed to climb up the
obstacle.
5. If you have a hard time driving up an
obstacle, back up a few inches and try
again. If you continue to have difficulty, find
another route.
86
CLIMBING DOWN
OBSTACLES
1. Approach the obstacle straight on.
Remember, the iBalance technology does
not provide side-to-side stability.
2. Releasing the joystick after the first set of
wheels has dropped off the obstacle
creates the smoothest movement and
minimizes forward travel.
3. Slowly drive forward until the second set of
wheels drops off to maintain the smooth
climb down.
DKPX-09006-001-Rev. 1.7
Balance Mode enables you to
reach things at greater height
and enjoy conversations with
people at eye level. You may
use Balance mode when you
want to move and interact at
eye level with people who are
walking or standing as long
as you are operating within
appropriate balance mode environments. See
"Environments For Use" on page 78.
WARNING
WARNING
When transitioning into or out of Balance mode, make sure you
have at least 6 feet (1.8 meters) of clearance space in the front,
and back and adequate head clearance. If the device is
obstructed during transition, unexpected movement may
occur.
Dithering is the slow, continuous, back-and-forth
movement of the drive wheels in Balance mode.
The iBalance technology makes small changes
to keep you balanced.
Note these features:
•
•
Avoid obstacles that can lead to a footrest being stuck in
Balance Mode.
•
WARNING
Never transition into, or drive in Balance Mode on wet, uneven,
unstable or slippery surfaces. The ibot uses traction to
maintain its balance, and could slip on some surfaces.
DKPX-09006-001-Rev. 1.7
•
The iBalance technology is active.
The ibot balances you in the forward and
backward directions on two of four drive
wheels.
The clusters rotate the drive wheels to a
vertical position.
You steer, control speed, and stop by using
the joystick.
87
Driving Modes and Techniques
BALANCE MODE
Driving Modes and Techniques
When carrying personal items on the back of the
seat, the ibot may transition from 4-Wheel to
Balance Mode as soon as the seat is tilted
backward. Make sure all items are clear of the
wheels and wheel clusters, and don't drag on the
ground during transition.
BALANCE DRIVING
TECHNIQUE
Before transitioning into Balance Mode take a
few seconds to scan your environment as the
device will change position as you transition.
Device components such as your assist handle
and legrests may be at the height of obstacles.
The iBalance technology does not control your
side-to-side stability. You are only stabilized in
the forward and backward directions when you
are on two wheels.
If you are in Balance mode in an area with many
other people, recognize that your personal space
is greater than when you are in other modes. In
Balance mode, your space needs to
accommodate the device and enough room to
dither or react to your shifting weight.
88
DKPX-09006-001-Rev. 1.7
If you are not driving, it is recommended that you
use the Speed Setting 0 to deactivate the
joystick to prevent any unintentional movement.
WARNING
WARNING
Balance mode requires a greater stopping distance than other
modes. Braking without considering the required stopping
distance, could result in personal injury. Always be aware of
the needed braking distance and reduce your speed in
congested or confined areas.
WARNING
Be careful when using Balance Mode in small spaces. Your feet
and device parts are higher than usual, and are now at shelf
and table height. Avoid getting your feet or parts of the device
stuck. If stuck, personal injury or death could result.
Avoid rapid body movements while in Balance Mode.
In Balance mode be aware that the device will move without
joystick input as it responds to changes in your body position.
Rapid movements forward and backward (dancing) may cause
the device to react automatically to keep you upright and
automatically transition from Balance mode to 4-Wheel mode.
DKPX-09006-001-Rev. 1.7
89
Driving Modes and Techniques
You can turn the ibot in a tight circle in Balance
Mode. Before turning, be sure to check the
environment. In Balance mode, your feet are
higher off the ground and may get caught on
obstacles. You may want to adjust your seat in
Balance mode before turning to reduce the
potential of getting your feet or assist handle
stuck. See "Balance Toe Stuck" on page 91.
Driving Modes and Techniques
STABILITY
AUTOMATIC TRANSITION
When driving in Balance mode, be particularly
aware of your side-to-side stability. You are now
riding in a position higher above the ground,
which raises your center of gravity so that you
are not as stable as when the seat is in Standard
mode. Balance Mode relies on traction to keep
you upright, so you must be aware of the
surfaces you drive on.
An Automatic Transition occurs when the
product automatically changes its operation
from Balance Mode to 4-Wheel Mode. It will
automatically lower the raised set of drive
wheels to the ground in an effort to maintain
stability.
It is recommended that you adjust your seat to
the lowest position when driving in Balance
mode. The ability to raise your seat in Balance
mode is designed to assist you in reaching
objects. As a safety precaution, your driving
speed will be reduced when the seat is in
elevated positions. To resume normal driving
speed, lower the seat height to its lowest
position.
90
WARNING
Auto Transitions out of Balance Mode can be jarring. Frail
users should not use Balance Mode.
Automatic Transitions may occur in the following
situations:
•
•
Warning conditions, such as low battery
power and overheating.
Loss of stability due to unacceptable terrain.
If you try to drive in Balance mode on
surfaces that are not level or slip-resistant,
the product may lose stability.
DKPX-09006-001-Rev. 1.7
A large shift in center-of-gravity. This could
result from someone pushing or pulling on
the product. Carrying a heavy object, either
on the back of the seat or in one's lap, could
cause an automatic transition.
WARNING
Avoid obstacles, slick surfaces, or excessive rocking when in
Balance Mode. The device may transition automatically to 4Wheel mode if you run into an obstacle, lose traction, or if a
large change in your center of gravity takes place while moving
(excessive rocking forward and back).
WARNING
Respond promptly to warnings when in balance mode. The
device may automatically transition if the battery is too low or
another fault occurs.
WARNING
BALANCE TOE STUCK
If your legrest or assist handle becomes stuck
under an object in balance mode, follow these
steps to resolve the issue.
1. Use the seat tilt adjustment to lean forward
or back as necessary to help free you from
the object.
2. If the seat tilt adjustment reaches its end of
travel, and you are still not free, release the
joystick or shortcut control and then reapply
the seat tilt adjustment.
There may be an audible tone while this
occurs and, if you hold continuously, the
device will transition to 4-Wheel mode.
3. If you are still stuck, seek external
assistance to stabilize the device and
initiate a Forced Power Off.
An automatic transition will occur without warning or regard for
environmental factors. You or others near you could be injured
during an automatic transition.
DKPX-09006-001-Rev. 1.7
91
Driving Modes and Techniques
•
Driving Modes and Techniques
Note: If you are in Balance mode follow
instructions from Communication Lost to
transition onto four wheels. See
"Communication Lost" on page 171.
WARNING
Operating the Forced Power OFF when in Balance or Stair
mode can cause the device to fall over.
The device will fall unless someone is capable of keeping it
upright in Balance mode or you or your assistant can hold onto
the handrail or assist handle in Stair mode.
4. Contact Technical Support.
STAIR MODE
Stair Mode allows you to
climb up and down indoor
and outdoor stairs.
Your Clinician will set your
ibot to climb stairs only after
training. The Clinician can
configure the chair with any
of the following settings:
•
•
•
Stair Off
Solo Stair Climbing Mode
Assistant Stair Climbing Mode.
When you solo stair climb, you may need
occasional assistance. It is strongly
recommended that a trained assistant be
available to help you as needed.
Note these features:
•
•
92
The iBalance technology is active.
The clusters rotate the drive wheels over
each other in order to climb.
DKPX-09006-001-Rev. 1.7
Driving Modes and Techniques
STAIR ASSESSMENT
It is important to assess your stairways,
landings, handrails, and steps to determine if
they are suitable for safe stair climbing.
Here are some questions you should consider
before climbing stairs.
•
The joystick is not active. The device relies
on you or your assistant's input depending
on the system configuration (Solo or Assist).
1. Do you require a trained assistant for
climbing?
2. When assisted stair climbing, is there
additional space to accommodate for the
assistant and moving to the next flight of
stairs?
WARNING
Go Up or Down Stairs Only in Stair Mode.
The device could fall down the stairs in any mode other than
Stair Mode.
DKPX-09006-001-Rev. 1.7
93
Driving Modes and Techniques
HANDRAILS
For all Handrail types you will need to assess the
following:
•
Handrails must be strong and fastened
securely.
Handrails must extend beyond the top step
approximately 6 in (152 mm).
The handrails must not have gaps large
enough to interfere with safe stair climbing.
Handrails should not be slippery.
•
•
•
WARNING
Never go up or down stairs unassisted if there is not at least
one strong, secure handrail throughout the ascent or descent.
Inability to safely use at least one acceptable handrail when
solo-stair climbing may result in loss of control of device.
Personal injury or death could result.
94
DKPX-09006-001-Rev. 1.7
Driving Modes and Techniques
STAIRWAYS AND LANDINGS
For all Stairway and Landing types you will need to assess the following:
•
•
•
Stairway is flat and level and at least 30 in (762 mm) wide
Landing is flat and level and at least 52 in (1320.8 mm) deep
Stairs are strong enough to support you, the device, your accessories, and an assistant (if needed).
DKPX-09006-001-Rev. 1.7
95
Driving Modes and Techniques
Table 3: Stairway and Landing Assessment
Stairway Type
Straight
96
Illustration
Specifications
Straight stairways are where
each flight of stairs continues in
the same direction as the
previous flight.
L-Shaped
L­-shaped stairways are where
each flight of stairs are
perpendicular to the previous
flight.
U-Shaped
U-shaped stairways are where
the next flight of stairs are
parallel to the previous flight.
Winding,
Spiral, PieShaped and
Circular
Winding stairways cannot be
climbed with the ibot and you
should seek an alternate route.
Landing
N/A
At least 52 in
(1321 mm)
deep
45 in
(1143 mm)
wide
80 in
(2032 mm)
wide
N/A
N/A
DKPX-09006-001-Rev. 1.7
Several factors affect your stair climbing
technique:
Many outdoor stairs and even some indoor stairs
present different geometry, e.g., high risers and
low risers. It is important to understand the
device's response to climbing, the effect of
different stair geometry on the orientation of the
device to a step, and the adjustment in your
technique when climbing a variety of stairs.
•
•
•
DKPX-09006-001-Rev. 1.7
Driving Modes and Techniques
STEP GEOMETRY
Wheel position relative to the riser
Tread length
Riser height
WARNING
Do not attempt to climb stairs that are outside of the specified
geometry. The device could fall over. Personal injury or death
could result.
97
Driving Modes and Techniques
STEP SHAPE AND SIZE
REQUIREMENTS
WARNING
Only climb steps that are flat and level. Avoid sloped stairs,
as they may cause the wheels to roll forward on the step.
Climbing sloped steps can cause the wheels to fall off the
stair.
If you ever have a question about the size of a
step you are approaching, you can use drive
wheel tire diameter as a ruler. This will help you
estimate the stair geometry. The diameter of
drive wheel tires is approximately 12 in (305
mm).
•
The Rise (height) of each step must be 5 - 8 in
(127 - 203 mm).
Note: Risers are not required, as long as the
stair height is within specifications and are in
good condition.
•
98
WARNING
Never face up the staircase when climbing stairs. The device
is designed to go up and down stairs safely, only when your
feet are facing down the staircase. Climbing stairs while facing
up the staircase will cause the device to tip over. Personal
injury or death could result.
The Tread (depth) of each step must be 10 17 in (254 - 432 mm) from front to back.
DKPX-09006-001-Rev. 1.7
Never climb stairs with items hanging on the back. The items
could become stuck between the backrest and the stairs or
fall off and cause the device to fall down the stairs. Place items
securely in your lap. Personal injury or death could result.
LOW RISE
The cluster position is closer to horizontal, so it
has a longer arc of rotation. It may require more
effort (a slightly bigger CG shift) to raise the
cluster to the vertical position.
LONG TREADS
With longer tread lengths, >17 in (432 mm), the
four drive wheels almost fit on the stair tread.
Climbing up, you need to snug the wheel up
against the riser before initiating cluster rotation.
Climbing down, you need to let the front drive
wheel move down to the next step. If the front
drive wheel does not move, do not force the
front drive wheel over the edge. The stair tread is
too long and you should proceed in 4-Wheel
mode.
You need to control the cluster longer before it
reaches the next step.
HIGH RISE
The cluster position is closer to vertical. The
cluster will take less effort to start climbing. You
will need to shift your weight back more quickly
to slow down the cluster and ensure a smooth
landing.
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99
Driving Modes and Techniques
WARNING
Driving Modes and Techniques
STAIR CLIMBING
TECHNIQUE
Stair climbing works by rotating the clusters so
that one set of wheels rotates over the other. The
clusters rotate based on the position of your
center of gravity, which you control using the
handrails (or an Assistant controls using the
assist handle). When you lean back, shifting your
center of gravity backward, the cluster will rotate
back keeping a set of wheels beneath you. You
control the speed of cluster rotation by how
much and how fast you lean.
Keep in mind the ibot will not climb stairs on its
own and requires you or an assistant to manually
guide the device while the device does the work
of lifting the weight. Letting go of the handrail or
not balancing the device will cause the device to
fall over.
You will develop your own techniques for stair
climbing over time, but the general principle
remains: you (or an assistant) must be in control
of the ibot at all times.
WARNING
Always maintain hold of the handrail during transition into and
out of Stair mode, because the automatic brakes on the device
are no longer engaged. Letting go of the handrail (solo) or
assist handle (assistant) during this transition could result in
the device rolling if the landing is sloped. Personal injury or
death could result.
WARNING
Maintain control while solo stair climbing. Never attempt
assisted stair climbing without a properly trained assistant.
Stair Mode is Manually Stabilized. The device can fall over if
you do not use proper stair climbing technique. Personal injury
or death could result.
You should always use a head support while
stair climbing.
100
DKPX-09006-001-Rev. 1.7
WARNING
Avoid sloped landings or stair entries. While the device will
prevent you from entering stair mode on some slopes, On
landings or entries that are slightly sloped, you may be able to
enter Stair Mode.
Accidentally entering stair mode on a slope can result in
unintentional rolling. The device can fall over if you enter stairs
without adequate control. Personal injury or death could result.
If there is an obstacle or lip on the landing, be
cautious when pulling/pushing back. The front
wheels may begin to rotate. Follow solo stair
climbing instructions to continue.
If the wheels start to rise off the ground,
stop pulling/pushing back and lean forward
to place the wheels on the ground and seek
an alternate route.
DKPX-09006-001-Rev. 1.7
CLUSTER SAFETY LOCK
The ibot has a climbing pattern in Stair Mode.
The device is leaned (forward or back) to get the
wheel clusters to rotate, then brought back close
to the normal starting position to slow the
cluster down when the moving wheels are close
to the next step.
The ibot is programmed to expect this climbing
pattern. If you do not bring the angle of the
backrest to the normal starting position when the
wheels are close to the next step, the ibot will
bring the cluster to a stop and sound a tone. The
clusters stay locked in that position until you
return the seat angle back to the normal starting
position. You will need to lean back or pull
forward until the tone stops to return the device
to the normal start position. Maintain your hold
on the handrail(s) (or Assistant on the assist
handle); otherwise, the device may fall.
101
Driving Modes and Techniques
ENTRY TO STAIRS - SOLO
STAIR
Driving Modes and Techniques
If Cluster Safety Lock is activated it may be a
signal that you need to improve your stair
climbing technique.
If you are having difficulty with climbing stairs,
contact Technical Support. Service will assist
you with a review of stair climbing procedures or
arrangements for additional training.
SOLO STAIR CLIMBING
WARNING
When solo stair climbing, never let go of the handrail. The
device does not balance itself during stair climbing, so letting
go of the handrail could cause the device to fall. When solo
stair climbing, always maintain hold of at least one handrail
when climbing the stairs and when transitioning into and out of
Stair Mode. Personal injury or death could occur.
WARNING
While solo stair climbing in Stair Mode, maintain two hands on
the handrail when the clusters are rotating. The device relies
on your input and control.
WARNING
Never operate the device on escalators at any time or in any
mode. Personal injury or death could result. Seek an alternate
route.
102
DKPX-09006-001-Rev. 1.7
Avoid climbing up or down stairs that are crowded. Personal
injury or death could result. Make sure the path to climb up or
down is clear before starting to climb.
WARNING
Weak stairs may collapse. Never operate the device on stairs
that show any signs of weakness or cannot support 550 lbs.
(249 kg), including the device, you, your accessories, and
personal items. Personal injury or death could result.
WARNING
Use only handrails that extend beyond the top step by at least
6 in (152 mm). Do not attempt to go downstairs unassisted if
you cannot comfortably reach the handrail(s) with your seat
leaning back, and the front edges of the drive wheel tires at
least 6 in (152 mm) from the edge of the top landing.
WARNING
Do not switch to 4-Wheel mode until at least one set of wheels
is on the landing. The device can fall over if you drive down
stairs in 4-Wheel mode. Personal injury or death could result.
DKPX-09006-001-Rev. 1.7
SOLO CLIMBING UPSTAIRS
1. Check stair and handrail condition and
geometry before you start to climb.
2. Place items securely in your lap while
ascending.
3. Verify you are in Standard or 4-Wheel Mode.
4. Drive the device towards the bottom step
so that both rear drive wheels are about 1 in
(25 mm) away from the bottom step.
If you plan to use just one handrail, position
yourself within comfortable reach of the
handrail.
If you use two handrails, center yourself
between the two handrails.
5. Grasp the handrail with one hand.
6. With the other hand push the Menu button .
7. Move the joystick LEFT or RIGHT to
highlight Stair mode .
103
Driving Modes and Techniques
WARNING
Driving Modes and Techniques
8. Move the joystick FORWARD and HOLD to
transition to Stair mode.
At this point you need to confirm whether
you are holding the handrail or not.
9. Hold the handrail and select the Handrail
with the Check Mark icon.
If you select the handrail with an X icon, the
chair will automatically transition back to 4Wheel mode.
10. Maintain your grasp on the handrail to
prevent any rolling.
104
DKPX-09006-001-Rev. 1.7
WARNING
Do not switch handrails while solo stair climbing in Stair Mode.
13. Shift your center of gravity back by leaning
against the backrest, and while pushing
against the handrail(s) with one hand, pull
with the other. The clusters will rotate in
response.
14. As the clusters rotate to the point where one
set of wheels is nearly on top of the other,
lean slightly forward and pull on the handrail
(s) to shift your center of gravity forward.
DKPX-09006-001-Rev. 1.7
Leaning slightly forward will cause the
clusters to complete the rotation with the
wheels landing softly on the next step. A
smooth and continuous rotation of the
clusters is required when climbing up stairs.
15. Slide your hand up along the handrail until
you are in a comfortable position. Repeat
Step 13 to continue climbing up the stairs.
16. On the last step, when the rear set of wheels
is on the landing, it is important to check
the landing for bumps or thresholds.
If the device doesn't roll back smoothly
onto the landing, stop, climb downstairs,
and find an alternate route.
WARNING
Landings should be flat. Bumps or thresholds on a landing may
be treated as another step by the ibot. The cluster could begin
to rotate over the bump (as if it were another step). If the
device does not roll smoothly, stop and find another route.
17. Use the handrail to help slowly pull back
(not down) onto the landing.
105
Driving Modes and Techniques
11. Use the handrail to slowly pull straight back
in order to roll the rear wheels snug against
the rise of the step.
12. Be aware of hand placement. With one hand,
grasp the handrail from underneath (palm
facing up), and with the other hand grasp the
handrail from the top (palm facing down).
This hand placement should be used for
both one-rail and two-rail climbing.
Driving Modes and Techniques
The front wheels will roll onto the landing.
18. Continue to push and roll the device back
until the 4-Wheel mode is displayed on the
user controller.
19. Select Speed 1 or 2 or press the
Power/Quick Stop button to continue
driving.
20. Carefully drive away from the stairs.
SOLO CLIMBING
DOWNSTAIRS
1. Check stair and handrail condition and
geometry before you start to climb.
2. Place items securely in your lap while
descending.
3. Verify you are in Standard or 4-Wheel Mode.
4. Stop when the casters or front drive wheels
are 6 - 8 in (152 - 203 mm) from the edge of
the top landing.
If you plan to use just one handrail, position
yourself within comfortable reach of the
handrail.
If you use two handrails, center yourself
between the two handrails.
5. Grasp the handrail with one hand.
6. With the other hand push the Menu button .
7. Move the joystick LEFT or RIGHT to
highlight Stair mode .
106
DKPX-09006-001-Rev. 1.7
Driving Modes and Techniques
8. Move the joystick FORWARD and HOLD to
transition to Stair mode.
At this point you need to confirm whether
you are holding the handrail or not.
9. Hold the handrail and select the Handrail
with the Check Mark icon.
If you select the handrail with an X icon, the
chair will automatically transition back to 4Wheel mode.
DKPX-09006-001-Rev. 1.7
107
Driving Modes and Techniques
10. Go down the first step by moving the device
slowly forward using the handrail(s) as a
guide.
11. Allow the front wheels to roll off the landing
so they are on the step, while the rear
wheels remain on the landing.
12. Be aware of hand placement. One hand
position needs to grasp the handrail from
underneath (palm facing up), while the other
hand grasps from on top (palm facing
down).
WARNING
Do not switch handrails while solo stair climbing in Stair Mode.
13. To go down the next step, shift your center
of gravity forward by leaning slightly
forward and pulling/pushing on the handrail.
The clusters will rotate in response to your
forward lean.
14. Use the handrail(s) to help you control your
lean.
108
15. As the clusters rotate to the point where one
wheel is nearly on top of the other, shift
your center of gravity backward by leaning
against the backrest.
Leaning against the backrest will cause the
clusters to complete the rotation with the
wheels landing softly on the next step.
A smooth and continuous rotation of the
clusters is required when climbing down
stairs.
16. Slide your hand down along the handrail
until you are in a comfortable position.
17. Repeat from Step 13 to continue going
down the stairs.
18. When you come off the last step to the
ground, slow the cluster rotation. This can
help prevent a bounce when landing.
If you have difficulty preventing the bounce
at the last step, you are able to transition to
4-Wheel mode while on the final step and
drive off.
DKPX-09006-001-Rev. 1.7
Do not switch to 4-Wheel mode until at least one set of wheels
is on the landing. The device can fall over if you drive down
stairs in 4-Wheel mode. Personal injury or death could result.
19. When you have finished descending the
stairs, all four wheels should be on the
ground and you can transition to 4-Wheel or
Standard mode.
20. Select Speed 1 or 2 or press the
Power/Quick Stop button to continue
driving.
21. Carefully drive away from the stairs.
ASSISTED STAIR
CLIMBING
Assistants should be trained to fully understand
how the ibot climbs stairs and be able to
perform their stair climbing tasks.
The assistant uses the assist handle to guide
stair climbing by shifting the device's center of
gravity. The assistant does this by tilting the
device slightly forward and backward at
appropriate times.
WARNING
The assistant may get caught on the riser of the step if the
device is allowed to lean too far back. The device could fall
down the stairs. Personal injury or death could result. Make
sure there is clearance between the assist handle and the
steps when leaning back.
DKPX-09006-001-Rev. 1.7
109
Driving Modes and Techniques
WARNING
Driving Modes and Techniques
WARNING
The assistant must never let go of the assist handle when
climbing or going down stairs. The device could fall over.
Personal injury or death could result. Hold the assist handle
continuously when guiding the ibot in stair climbing.
WARNING
Never operate the device on stairs that show any signs of
weakness or cannot support the combined weight of the
device, you, the assistant, your accessories and packages.
Weak stairs may collapse. Personal injury or death could
result.
WARNING
Do not switch to 4-Wheel mode until at least one set of wheels
is on the landing. The device can fall over if you drive down
stairs in 4-Wheel mode. Personal injury or death could result.
CAUTION
Components in the seat or base can pinch or trap an
assistant’s hand while assisted stair climbing. The assistant
should keep their hands only on the assist handle.
WARNING
Never operate the device on escalators at any time or in any
mode. Personal injury or death could result. Seek an alternate
route.
WARNING
Avoid climbing up or down stairs that are crowded. Personal
injury or death could result. Make sure the path to climb up or
down is clear before starting to climb.
110
DKPX-09006-001-Rev. 1.7
1. Check stair condition and geometry before
you start to climb.
2. Place items securely in your lap while
ascending.
3. Verify you are in Standard or 4-Wheel Mode.
4. Drive the device towards the bottom step
so that both rear drive wheels are about 1 in
(25 mm) away from the bottom step.
5. The assistant should grasp the assist
handle in one of three ways, based on
his/her comfort:
6. The assistant should maintain a firm grasp
on the assist handle throughout stair
climbing to prevent any unintentional
rolling.
7. Push the Menu button .
8. Move the joystick LEFT or RIGHT to
highlight Stair mode.
Both hands pronated (palm down).
One hand supinated (palm up), the other
pronated.
One hand on top of handle, the other on the
upright tube of the handle.
At this point you need to confirm whether
your assistant is ready or not.
DKPX-09006-001-Rev. 1.7
111
Driving Modes and Techniques
ASSISTED CLIMBING
UPSTAIRS
Driving Modes and Techniques
9. Highlight the Assisted Stair with the Check
Mark icon.
If you select the Assisted Stair with an X
icon, you will return to the mode selection
screen.
11. The assistant slowly pulls the device
straight back to roll the rear wheel snug
against the rise of the step.
12. Adjust your seat height to the position that
allows the assistant to control the device
safely.
13. The assistant should position themselves
comfortably and at least one step away
from where the drive wheels will land next.
14. The assistant tilts the backrest and slowly
shifts the device's center of gravity
backwards.
The clusters will rotate in response to tilting
the seat back.
10. Move the joystick FORWARD and HOLD to
transition to Stair mode.
112
15. As the clusters rotate to the point where one
wheel is nearly on top of the other, the
assistant tilts the seat slightly forward to
shift the device's center of gravity forward.
Tilting the seat forward will cause the
clusters to complete the rotation, with the
wheels landing softly on the next step.
DKPX-09006-001-Rev. 1.7
Driving Modes and Techniques
16. Repeat from Step 14 to continue climbing
the stairs.
17. On the last step, when the rear set of wheels
is on the landing, it is important to check
the landing for bumps or thresholds.
20. Inform the assistant that you are ready to
drive so they move away from the device.
21. Select Speed 1 or 2 or press the
Power/Quick Stop button.
22. Carefully drive away from the stairs.
If the device does not roll back smoothly
onto the landing, stop, climb downstairs,
and find an alternate route.
18. The assistant should use the assist handle
to slowly pull backwards (not down) to
cause the front wheels to roll onto the
landing.
During assisted stair climbing on a landing
that is limited in size, the assistant should
stand to the side of the device when coming
off and onto a landing. It is important that
the assistant maintain control during these
maneuvers.
19. The assistant should maintain hands on the
assist handle until you transition to 4-Wheel
mode.
DKPX-09006-001-Rev. 1.7
113
Driving Modes and Techniques
ASSISTED CLIMBING
DOWNSTAIRS
1. Check stair condition and geometry before
you start to climb.
Handrails are not required for Stair Assist.
6. The assistant should maintain a firm grasp
on the assist handle throughout stair
climbing to prevent any unintentional
rolling.
7. Push the Menu button .
8. Move the joystick LEFT or RIGHT to
highlight Stair mode.
2. Place items securely in your lap while
descending.
3. Verify you are in Standard or 4-Wheel Mode.
4. Drive the device towards the stairs,
stopping when the casters or front drive
wheels are 6 - 8 in (152 - 203 mm) from the
edge of the top landing.
5. The assistant should grasp the assist
handle in one of three ways, based on
his/her comfort:
114
Both hands pronated (palm down).
One hand supinated (palm up), the other
pronated.
One hand on top of handle, the other on the
upright tube of the handle.
At this point you need to confirm whether
your assistant is ready or not.
DKPX-09006-001-Rev. 1.7
If you select the Assisted Stair with an X
icon, you will return to the mode selection
screen.
This allows the front wheels to roll off the
landing so that they are on the step while
the rear wheels remain on the landing.
12. To go down the next step, the assistant
shifts your center of gravity forward by
using the assist handle to tilt the seat
forward.
The clusters will rotate in response to your
forward tilt.
13. As the clusters rotate to the point where one
wheel is nearly on top of the other, the
assistant shifts your center of gravity back
by using the assist handle to tilt the
backrest.
Tilting the seat back will cause the cluster
to complete the rotation, with the wheels
landing softly on the next step.
10. Move the joystick FORWARD and HOLD to
transition to Stair mode.
11. The assistant will enter the stairs by
pushing the device slowly forward.
DKPX-09006-001-Rev. 1.7
14. Repeat from Step 12 to continue going
down the stairs.
115
Driving Modes and Techniques
9. Highlight the Assisted Stair with the Check
Mark icon.
Driving Modes and Techniques
15. When you come off the last step to the
ground, the assistant will slow the cluster
rotation. This can help prevent a bounce
when landing.
18. Select Speed 1 or 2 or press the
Power/Quick Stop button.
19. Carefully drive away from the stairs.
If the assistant has difficulty preventing the
bounce at the last step, you are able to
transition to 4-Wheel mode while on the
final step and drive off.
WARNING
Do not switch to 4-Wheel mode until at least one set of wheels
is on the landing. The device can fall over if you drive down
stairs in 4-Wheel mode. Personal injury or death could result.
When you have finished descending the
stairs, all four wheels should be on the
ground.
16. The assistant should maintain hands on the
assist handle to prevent unintentional rolling
and allow you to transition to 4-Wheel
mode.
17. Inform the assistant that you are ready to
drive so they move away from the device.
116
DKPX-09006-001-Rev. 1.7
•
•
The caster wheels are raised off the ground.
The 4 drive wheels are on the ground.
Remote Mode is used to
move the ibot via the
joystick when it is
unoccupied. This mode is
useful when maneuvering
the device into a vehicle. An
assistant may be needed to
use Remote mode to move the ibot into the back
of the vehicle.
CAUTION
Use care when loading the device using ramps as the device
could slip.
Additionally, the speed and acceleration of the
device is restricted to well below normal driving
speeds when the device is in remote mode.
Note these features:
•
The iBalance technology is not active in
Remote Mode.
DKPX-09006-001-Rev. 1.7
117
Driving Modes and Techniques
REMOTE MODE
Driving Modes and Techniques
This page intentionally left blank.
118
DKPX-09006-001-Rev. 1.7
Handling
HANDLING
Driving Range
120
Freewheel Mode
121
Transfer In and Out of the ibot
122
Transport
123
Securing to A Vehicle
124
Traveling by Air with the ibot
125
Lift The Unoccupied ibot
126
DKPX-09006-001-Rev. 1.7
119
Handling
DRIVING RANGE
Driving Range is dependent upon how you use
your ibot by MOBIUS MOBILITY LLC. Always
drive in the driving mode and setting best suited
to the terrain and obstacles you encounter. See
"Environments For Use" on page 78.
In all cases you should follow the instructions
provided in this User Manual with respect to how
to react to battery warnings.
The length of time (or distance) you can expect
from a single battery charge will be reduced by
driving on slopes, rough ground or frequently
climbing curbs. Powered seat adjustments can
also impact the battery level.
On fully charged batteries, your ibot can go up or
down at least ten flights of 20 steps.
All batteries develop a reduced capacity as they
age. A battery that is near its end of life will also
operate for a steadily decreasing time (or
distance). This behavior is normal and will
indicate to you that your battery may need to be
replaced depending on your usage habits.
120
DKPX-09006-001-Rev. 1.7
The ibot can be moved manually by pushing the
device in Freewheel Mode.
1. Power OFF the device.
2. Unlock the brake
by turning the
freewheel lever to
the Unlock
position.
3. Using the assist
handle, push or
pull the device to
the desired
location.
4. Lock the brake by
turning the
freewheel lever to
the Lock position immediately after moving
the device.
DKPX-09006-001-Rev. 1.7
Handling
FREEWHEEL MODE
WARNING
Never leave the freewheel lever (brake release) disengaged
after moving the device manually. If you fail to engage the
brake, the device may roll.
WARNING
Make sure you enter freewheel mode on a level slip-resistant
surface.
121
Handling
TRANSFER IN AND OUT
OF THE IBOT
Transferring into and out of your ibot requires a
good sense of balance. Always have an assistant
or healthcare professional present while learning
to properly transfer yourself.
To reduce the possibility of a fall, you should
follow these steps before attempting a transfer:
1. Verify you are in Standard Mode and Power
OFF.
2. Ensure your ibot is not in freewheel mode.
See "Freewheel Mode" on the previous
page.
3. Make sure both armrests are flipped up or
removed.
4. Be careful of the footrests. If you can,
remove or swing them out of the way. This
will help to keep your feet from getting
caught during the transfer.
122
5. Move your ibot as close as you can to the
seat you are transferring to. If possible, use
a transfer board.
WARNING
Always transfer into or out of the ibot in Standard Mode with
the device powered OFF.
If the casters are not on the ground, or if the power is ON, the
device could become unstable during the transfer. Personal
injury could result.
WARNING
Do not use the foot plates or arm rests as supports when
getting into or out of the device. The foot plates and armrests
are not intended to support heavy loads.
An unnecessarily high load could cause them to give way,
which could result in personal injury.
DKPX-09006-001-Rev. 1.7
This section explains the different ways in which
you might transport your ibot.
WARNING
The ibot has not been evaluated as a seat in a motor vehicle.
Do not sit in the ibot while a motor vehicle is in operation.
WARNING
The device should only be transported as indicated in the
User Manual.
Contact Technical Support if you have questions regarding
transport of the device in a motor vehicle.
DKPX-09006-001-Rev. 1.7
WARNING
When transporting, the ibot must be facing forward and
secured by the tie-downs in accordance with the User Manual.
Do not use the vehicle’s seat belt system to anchor the device.
The device does not come with tie-down straps for motor
vehicle use. You must anchor the device using SAE J2249compliant tie-down strap assemblies.
Personal injury or death could result.
WARNING
Sharp edges could be exposed if the device is in a vehicle
involved in an accident. Personal injury could result. Use care
when handling a device that has been involved in an accident.
123
Handling
TRANSPORT
Handling
SECURING TO A VEHICLE
You can drive the device into a vehicle either by
sitting in the device using Standard or 4-Wheel
mode (depending on the degree of incline), or by
transferring out and using Remote mode for
angles up to 20 degrees.
The ibot must only be transported in a vehicle
that is approved for such purposes.
1. Check that the all components are secured
to or removed from the device.
2. The ibot must be locked into position by
running tie-down straps through the
securement points at the front and rear,
marked with the following hook labels:
124
3. Secure the device according to the
manufacturer of the vehicle restraint
systems instructions. Always make sure
that the fastening points on the transport
vehicle are well-anchored.
4. Confirm the that the freewheel lever (brake
release) is in the locked position and the
device is powered off.
5. Call Technical Support if you have
questions about securing the device in a
motor vehicle.
DKPX-09006-001-Rev. 1.7
When planning to travel by air with your ibot, ask
your airline if it carries wheelchairs equipped
with lithium-ion batteries. The ibot must be
carried as checked baggage. When checking in,
inform airline personnel that the ibot is a
wheelchair equipped with lithium-ion batteries.
You should bring this manual, or copies of the
relevant pages, with you for reference by airport
personnel.
The following design features help the ibot to
comply with transportation regulations:
•
•
The batteries are of the type proven to meet
the criteria in part III, sub-section 38.3 of the
UN Manual of Tests and Criteria.
All electrical circuits are isolated. Battery
terminals are enclosed in their housings.
They are protected from short circuits when
the batteries are securely attached to the
ibot.
DKPX-09006-001-Rev. 1.7
•
•
Removal of the user controller prevents
unintentional activation. The user controller
may be stowed in separate baggage for
protection.
Locking the freewheel lever (brake release)
helps to prevent unintentional motion.
WARNING
Risk of short circuit.
Before arriving at the airport, ensure that visual inspection of
the ibot reveals no obvious defects, such as loose or damaged
batteries or cables.
CAUTION
Risk of damage or injury caused by unintentional activation or
other unintentional motion.
• When presenting the ibot to be carried as checked
baggage, disconnect the user controller as described in
the "Disconnect User Controller Cable" on page 156
section of this manual.
• Show airport personnel how to unlock and lock the
freewheel lever as described in the"Freewheel Mode" on
page 121 section of this manual.
125
Handling
TRAVELING BY AIR WITH
THE IBOT
Handling
LIFT THE UNOCCUPIED IBOT
WARNING
Always lift or move the device while it is powered OFF.
Attempting to move the device while it is powered ON may
result in unintended movement. Personal injury could result.
CAUTION
Placing your hands near moving components or tight spaces
may result in pinching or trapping hazards. Only place your
hands in the identified areas.
To lift the unoccupied device, lift from the rear
drive wheels or clusters and the front caster
arms.
126
DKPX-09006-001-Rev. 1.7
Warnings, Cautions, and Alerts
WARNINGS,
CAUTIONS, AND
ALERTS
The ibot User Controller is programmed to
displayWarnings, Cautions, and Alerts for your
safety.
About Warnings, Cautions and Alerts
Auditory Alerts
128
130
Low Battery
131
Overheating
131
Service Required
132
DKPX-09006-001-Rev. 1.7
127
Warnings, Cautions, and Alerts
ABOUT WARNINGS,
CAUTIONS AND ALERTS
The ibot will notify you whenever a fault or
diagnostic condition is detected. Respond to
any warnings, cautions, and alerts as soon as it
is safe to do so. Do not wait until the problem
escalates or the ibot may take action.
flashes or
When the Horn/Mute LED light
you hear a tone, the display on the user
controller will indicate the type of condition.
The ibot may take automatic safety action when
it cannot continue to operate such as:
•
•
•
128
•
In Balance Mode, the ibot may transition
automatically from Balance Mode to 4-Wheel
Mode.
WARNING
Respond to warning signals and tones immediately. A red
warning icon and flashing LED light indicates the device may
attempt to take an automatic safety action. Warnings indicate
serious conditions that can affect your safety and the safety of
people around you. Personal injury or death could result.
WARNING
A warning condition may cause the device to come to a sudden
stop and cause you to lose your position or fall from the seat.
Proper use of the positioning belt can reduce this risk.
Bringing itself to a stop.
Turning the power OFF.
Not allowing you to raise, lower, or tilt your
seat.
DKPX-09006-001-Rev. 1.7
Symbol
Description
Warnings - HIGH RISK
• Red Warning icon in
notification banner.
• Continuous tone until muted
and then a reminder tone every
6 seconds as the condition
persists.
• Flashing red Horn/Mutebutton
until pressed turns to solid
red.
• If not corrected in a timely
manner, the device may be
powered OFF.
DKPX-09006-001-Rev. 1.7
Symbol
Description
Cautions - MEDIUM RISK
• Yellow Caution icon in
notification banner.
• Tone every second until muted
and then a reminder tone every
6 seconds as the condition
persists.
• Flashing red Horn/Mutebutton
until pressed turns to solid
red.
• Cautions may lead to warnings
if not addressed in a timely
manner.
129
Warnings, Cautions, and Alerts
Table 1: Warnings, Cautions and Alert Symbols
Warnings, Cautions, and Alerts
Table 1: Warnings, Cautions and Alert Symbols
Symbol
Description
Alerts - LOW RISK
• White Alert icon displays in
notification banner.
• Tone every second until
muted.
• Flashing red Horn/Mutebutton
until pressed and turns to solid
red.
• Alerts may lead to cautions or
warnings if not addressed in a
timely manner.
AUDITORY ALERTS
The device provides you with a tone to draw your
attention to the following situations where there
may not be a notification or fault icon displayed:
•
•
•
You made an incorrect selection on the user
controller.
You are approaching the device's operating
limits. Evaluate your surroundings to ensure
you are driving within the operational limits.
Your battery is depleting.
These conditions are not as critical as cautions
or warnings but you should still respond
appropriately.
Sometimes more than one notification or fault
icon may be displayed, requiring appropriate
action for each icon that is displayed. For
example, if the warning and service wrench
symbols are both displayed, you should
transition to Standard Mode and contact
Technical Support.
130
DKPX-09006-001-Rev. 1.7
OVERHEATING
When the battery status lights are yellow or red,
the Low and Critically Low Battery icons display
on the Home screen along with a warning,
caution or alert icon in the notification banner.
When certain components are
hot from driving the ibot the
Overheating icon displays on
the notification banner.
In a warning or caution
condition, the device will
reduce your speed.
If the battery is too low, you will not be able to
transition to 4-Wheel, Balance, or Stair modes.
1. If not in Standard mode, move to an
environment that is safe and suitable to
transition.
2. Transition to Standard mode.
3. Power OFF the device.
4. Plug battery charger into the device. See
"Battery Charging" on page 138.
5. Charge the battery until it is fully charged.
DKPX-09006-001-Rev. 1.7
1. Stop driving if it is safe to do so or reduce
activity to allow the device to cool.
Do not climb a curb during an Overheating
notification.
2. Wait until the Overheating icon disappears.
3. Resume driving.
131
Warnings, Cautions, and Alerts
LOW BATTERY
Warnings, Cautions, and Alerts
SERVICE REQUIRED
When a fault condition
occurs, causing an error that
needs to be fixed by a
technician, the Service
Required icon displays on
the notification banner along
with a warning, caution or
alert icon.
1. Press Menu.
2. Scroll to Settings.
3. Select the Service Wrench icon.
An 8-digit Service Flag number is
displayed.
4. You may still able to drive but you will need
to contact Technical Support.
5. Technical Support will direct you to enter
the remote service function by moving the
joystick FORWARD to select the green
arrow.
132
DKPX-09006-001-Rev. 1.7
6. Technical Support will analyze the service
code and provide you with a sequence of
joystick movements.
Upon completion, a 6-digit service code
reset number displays.
DKPX-09006-001-Rev. 1.7
7. Read the 6-digit service code reset number
to Technical Support.
8. When instructed, move the joystick
FORWARD and HOLD to clear the service
code and return to the Settings menu.
9. If there are any errors made during the
service code reset process, you will need to
repeat from Step 6.
10. Upon three failed attempts, a new service
code will be generated and you will need to
repeat from Step 5.
133
Warnings, Cautions, and Alerts
A 9-digit Service Code number is displayed.
Warnings, Cautions, and Alerts
This page intentionally left blank.
134
DKPX-09006-001-Rev. 1.7
Maintenance Frequency
136
Battery Charging
138
Remove Battery Packs
141
Install Battery Packs
142
Seat Component Adjustments
143
Legrest Length
144
Legrest Wedge
144
Heel Loop
146
Footplate Angle
146
Armrest Height
147
Armrest Forward/Back
147
Lateral and Lumbar Backrest Wedges
148
Lateral Supports
149
Swing Away Feature
151
Contoured Headrest
151
Calf Panel
153
User Controller Remove and Reinstall
DKPX-09006-001-Rev. 1.7
Swing User Controller Out
154
Swing User Controller IN
155
Remove User Controller from Swing Arm
155
Disconnect User Controller Cable
156
Connect User Controller Cable
157
Reinstall User Controller
158
Daily Inspection
159
Cleaning
161
Cleaning Metal and Painted Parts
161
Cleaning The Display
161
Cleaning Upholstery
162
Cleaning Methods to Avoid
162
Tire Care
163
Check Tire Pressure and Condition
164
Replace Tire or Tire Inner Tube
164
Storage
Maintenance
MAINTENANCE
168
153
135
Maintenance
MAINTENANCE FREQUENCY
This section explains how to keep your ibot in proper running order. It includes information about
charging the batteries and general maintenance.
You should visually inspect the device every time you use it to assess the need for service and ensure
safe operation.
For repairs not described in this section, you will need to contact technical support.
In addition to your ibot, you will receive the following accessories and tools:
•
•
ibot battery charger and power cable
5 mm hexagonal wrench
It is recommended that you acquire a tire gauge and tire pump.
Table 1: Maintenance Frequency
Action
Daily Weekly Monthly Yearly
Charge Batteries
Inspect Tires
Check all Visible Moving Parts for Wear
136
DKPX-09006-001-Rev. 1.7
Check for Oil Leaks or Dirt Build-up
Daily Weekly Monthly Yearly
Clean Product
Check Upholstery for Wear
Inspect Fasteners and Verify they are NOT loose
Inspect Charging and USB connectors for wear and corrosion.
Preventive Maintenance Check Performed by the Approved Service
Provider
DKPX-09006-001-Rev. 1.7
137
Maintenance
Action
Maintenance
BATTERY CHARGING
WARNING
Read this section completely before attempting to use the
battery charger.
WARNING
Indoor Use Only:
Do not expose the battery charger to rain or other sources of
moisture.
The device uses Li-ion batteries.
•
•
Never run your battery completely flat.
Don't top off the battery with frequent
charging
Fully depleted batteries will need to be charged
up to six hours. Plan to charge the batteries
when you have enough time to get a full 100%
charge.
138
Occasional use of the ibot, before the display
indicates that the batteries are fully charged, is
acceptable if the need is urgent.
Table 2: Recommended Battery Charging Frequency
User Type
Daily
Users
Frequency
Charge Nightly
Occasional Charge your batteries before an
Users
outing and after active use.
The batteries can only be charged when the
power is OFF. If the battery charger is connected
to the device while its power is ON, an audible
beep sounds and the batteries do not charge.
Charge the batteries in a dry, well-ventilated
indoor area at a room temperature 50 - 104 °F (10
- 40 °C).
1. Power OFF the device.
2. Transfer out of the device.
DKPX-09006-001-Rev. 1.7
Maintenance
3. Plug the power cord into a standard AC wall
outlet (single-phase 100-240V).
4. Connect the power cord to the battery
charger.
5. Verify the green LED light is visible on the
battery charger.
DKPX-09006-001-Rev. 1.7
6. Plug the battery charger cable into the
battery charging port by aligning the pins.
139
Maintenance
7. Verify the charging icon shows on the user
controller.
140
8. When the batteries are fully charged, a
battery fully charged icon displays on the
user controller.
9. Disconnect the battery charger cable from
the device by pulling back on the cable
connector.
10. Unplug the power cord from the wall outlet.
DKPX-09006-001-Rev. 1.7
REMOVE BATTERY
PACKS
1. The device must be powered off and
unoccupied before removing the battery
packs.
2. Disconnect battery charger cable from the
device.
3. Remove the fastener holding the battery in
place.
DKPX-09006-001-Rev. 1.7
141
Maintenance
If you see a Battery Fault icon on the user
controller while charging, see "Battery Charging
Fault" on page 170
Maintenance
4. Gently lift the battery from its connector and
slide it towards the back of the device to
remove.
Be careful not to damage the raised battery
connector on the device.
5. Repeat Step 3 andStep 4 for the all other
batteries if required.
WARNING
Only remove a battery pack in environments that do not allow
water or other contaminants into the device or battery pack
through the connectors. This can cause shock hazards.
Always ensure all battery connectors are covered by
manufacturer approved parts.
INSTALL BATTERY PACKS
1. The device must be powered off and
unoccupied before installing the battery
packs.
2. Hold the back of the battery above the
power base battery connector and slide the
front nose into the front retainer.
3. Line up the mounting hole and gently press
the battery pack onto its electrical
connection.
4. Install and tighten the fastener that holds
the back of the battery.
Be careful not to cross-thread.
5. Repeat for the other battery packs, if
required.
6. Fully charge the battery packs. See "Battery
Charging" on page 138.
7. Power ON the device to verify operation.
142
DKPX-09006-001-Rev. 1.7
•
Use caution when working with tools and
when working in tight areas to avoid cuts and
pinched fingers.
Your seating was configured for you by your
clinician. When making adjustments to your ibot,
you should:
•
•
•
•
•
Make all adjustments with the device
powered OFF in Standard Mode.
Consult with your clinician to ensure the
adjustments do not compromise your seating
requirements.
Contact Technical Support if any unusual
device behavior occurs after any
adjustments. You may need to be CG Fit to
the device at the new settings.
Fully complete each procedure. Do not
operate the device without all fasteners and
parts properly installed.
Contact Technical Support if you do not fully
understand how to make the adjustments
outlined in this section.
DKPX-09006-001-Rev. 1.7
143
Maintenance
SEAT COMPONENT
ADJUSTMENTS
Maintenance
LEGREST LENGTH
1. Using a 5 mm hex wrench, loosen the upper
bolt on the legrest tube and remove.
2. Loosen the collar bolt and slide the lower
tube and footplate to the desired length.
LEGREST WEDGE
The legrest angle is adjustable with a removable
wedge. If the wedge is in place, it positions the
legrest at 70 degrees; with no wedge it is 85
degrees.
3. Align holes, re-insert and tighten the bolts.
144
DKPX-09006-001-Rev. 1.7
REMOVE THE LEGREST WEDGE
INSTALL THE LEGREST WEDGE
1. Remove the legrest. See "Legrests" on
page 37.
2. Use the legrest receiver block to rotate the
crossbar upward, opening the housing for
the wedge.
3. Insert the wedge with the threaded hole
facing forward.
4. Align the holes and install the bolt with a 5
mm hex wrench.
DKPX-09006-001-Rev. 1.7
1. Remove the legrest. See "Legrests" on
page 37.
2. Use a 5 mm hex wrench to remove the
fastener located on the front of the
crossbar, securing the wedge.
3. Use the legrest receiver block to rotate the
crossbar upward, opening the housing for
the wedge.
4. Pull the wedge out of the bottom of the
housing.
5. Repeat for opposite side.
145
Maintenance
5. Repeat for the opposite side.
Maintenance
HEEL LOOP
FOOTPLATE ANGLE
To adjust the heel loop position, use two 4 mm
hex wrenches. Position one wrench in the top
inner heel loop bolt, and position the second
wrench in the bottom inner heel loop bolt.
Remove the bottom inner heel loop bolt using
the top wrench to prevent the whole bolt from
spinning. Reposition, then reinsert and tighten
the bolt.
To adjust the footplate angle, loosen the three
bolts located around legrest. Manually move the
footplate angle to the desired location and
tighten the bolts.
146
DKPX-09006-001-Rev. 1.7
ARMREST FORWARD/BACK
To change the height of the armrest, use a 5 mm
hex wrench. Remove the two bolts located on the
side of the armrest. Move the armrest to the
desired position, align holes, reinsert the bolts
and tighten.
The armrest pad can be positioned either more
forward or back depending on positioning needs.
To adjust, unzip the upholstery underneath the
armrest. Using a 5 mm hex wrench, loosen the
two bolts on the underside of the upper armrest
tube.
Do not remove: one to two turns is sufficient to
adjust. Move the armrest pad to the desired
position and tighten the two bolts.
DKPX-09006-001-Rev. 1.7
147
Maintenance
ARMREST HEIGHT
Maintenance
LATERAL AND LUMBAR
BACKREST WEDGES
The lateral and lumbar support pads behind the
backrest foam can be adjusted for comfort.
From the back of the device, unzip the backrest
upholstery on both sides. Unclip the upholstery
J-hook that runs along the bottom of the
backrest. Lift the backrest foam to gain access
to the lateral and lumbar support pads. Adjust
the lateral pad thickness by adding or removing
sections, which are joined with Velcro®
fasteners. The lateral and lumbar pads are
attached to the backrest with Velcro® fasteners.
Adjust the thickness or position of the pad, put
the backrest foam back into position, and zip up
the backrest upholstery. Clip the J-hook along
the bottom of the backrest into place.
148
DKPX-09006-001-Rev. 1.7
Maintenance
LATERAL SUPPORTS
If your device is equipped with optional lateral
supports.
INSTALLING AND ADJUSTING
LATERAL SUPPORTS
The lateral supports will come equipped with a
track mounting system. Unzip the upholstery on
both sides to reveal the right and left track
mounts that are attached to the ibot back rest.
DKPX-09006-001-Rev. 1.7
149
Maintenance
The track mounting system of the lateral support
will slide into the track mount, which provides
upward and downward adjustment. When the
proper position is achieved, tightening the two
bolts will secure the lateral support at that
position.
The height of the track can be adjusted to
provide a range of placement of the lateral
support. This is accomplished by using a 5 mm
hex wrench. Remove the 2 mounting bolts, adjust
the track, align holes, then reinsert the bolts and
tighten.
150
Adjustment of the pad inward and outward is
achieved by loosening the bolts at each link
point. When the desired position is achieved,
tightening the bolts will secure that position.
DKPX-09006-001-Rev. 1.7
CONTOURED HEADREST
The lateral pad can be swung out of the way
without requiring repositioning the pad, by
pushing down on the release button and
swinging the pad away. It is returned by pushing
the pad back in so the button will pop up.
If your device is equipped with the optional
contoured headrest:
Note: It is recommended that you first swing
away the user controller, and then raise the
armrest before swinging away the lateral pad.
This allows room for the armrest to be stowed in
the rear-most position needed for a lateral
transfer.
DKPX-09006-001-Rev. 1.7
INSTALLING AND ADJUSTING
The Contoured Headrest will mount into the
same receiver as the Standard Headrest. First
remove the Standard Headrest, press the release
latch, and pull out to remove from receiver.
Install by sliding the mounting bracket of the
Optional Headrest into the two receiver holes
while pressing the release latch on the outside of
the Left Receiver.
151
Maintenance
SWING AWAY FEATURE
Maintenance
To adjust the angle of the headrest, loosen the
bolts located at each link point, adjust as
desired, and then tighten the bolts.
152
Note: In some configurations, these links may
protrude behind the Assist Handle. Be careful
of your surroundings to avoid hitting
obstacles.
DKPX-09006-001-Rev. 1.7
If your device is equipped with the optional calf
panel, remove the Velcro® attachment straps and
place on the legrest tubes.
USER CONTROLLER
REMOVE AND REINSTALL
The user controller is attached to a swing arm so
that you can move it in and out of the driving
position.
It can be removed from the swing arm mount for
use during Remote mode and troubleshooting.
DKPX-09006-001-Rev. 1.7
153
Maintenance
CALF PANEL
Maintenance
SWING USER CONTROLLER
OUT
1. Power OFF or use Speed Setting 0 to
deactivate the joystick.
CAUTION
Be careful of the cable connection interfering with the swing
arm when retracting the user controller. Improper cable routing
could cause the cable to be pinched.
2. Locate and pull back on the latch on the
side of the user controller swing arm. This
allows the swing arm to move.
3. Continuing to pull back on the latch, gently
push the user controller with your opposite
hand to swing the user controller out to the
side.
154
DKPX-09006-001-Rev. 1.7
REMOVE USER
CONTROLLER FROM SWING
ARM
1. Power OFF.
2. Follow steps to "Swing User Controller
Out" on the previous page
3. Push down on
the user
controller
swing arm
lever.
1. Gently push the user controller forward until
it is locked in the driving position.
DKPX-09006-001-Rev. 1.7
155
Maintenance
SWING USER CONTROLLER
IN
Maintenance
DISCONNECT USER
CONTROLLER CABLE
1. Power OFF.
2. Open the Velcro® strap located under the
armrest.
4. Slide the user controller forward to detach it
from the mount.
When removed, the user controller remains
connected to the armrest through a cable.
3. Pull out the excess cable from inside the
armrest cover.
156
DKPX-09006-001-Rev. 1.7
Maintenance
CONNECT USER
CONTROLLER CABLE
4. Pull the excess cable through the user
controller swing arm to expose the metal
collar connection.
5. Twist the metal collar until the cable is free
and pull to release.
DKPX-09006-001-Rev. 1.7
1. Align both ends of the metal collar
connection according to the keyed plugs
and push together.
2. Twist the metal collar clockwise to tighten
the collars together.
3. Pull the excess cord through the swing arm
and stow any excess cord under the cover
of the armrest and secure with the Velcro®
strap to prevent entanglement.
157
Maintenance
REINSTALL USER
CONTROLLER
1. Slide user controller bracket into the
receiver mount. Be sure that the user
controller is locked in place.
158
2. Pull excess cord through the swing arm and
stow any excess cord under the cover of the
armrest and secure with the Velcro® strap
to prevent entanglement.
DKPX-09006-001-Rev. 1.7
Daily inspections ensure the device is always in
good operating condition. As part of your daily
routine, visually inspect your device for signs of
damage and wear.
3. Return swing arm to the locked driving
position.
DKPX-09006-001-Rev. 1.7
1. Verify the power is OFF.
2. Check for oil leaks by inspecting:
a. Power base
b. Cluster housing
c. The ground under the device for signs of
oil drippings.
3. Check for parts that are bent, cracked, or
damaged by inspecting:
a. Seat lifting arms
b. Caster assembly
c. Footrests
159
Maintenance
DAILY INSPECTION
Maintenance
WARNING
Never operate the device if you detect worn or damaged tires
or low tire pressure. These conditions may cause the device to
become unstable and tip over. Personal injury or death could
result. Replace damaged or worn inner tubes and tires.
4. Inspect the wheels for cracks, splits, and
objects in the tread that can cause
punctures.
5. Check that all battery slots are occupied
and properly secured.
WARNING
Never operate the device if you detect oil leaks or damaged
parts. Injury or death could result. Contact Technical Support
immediately.
160
DKPX-09006-001-Rev. 1.7
It is recommended that you clean your device
weekly. Cleaning the device helps keep it in top
operating condition.
Make sure to clean the device after you driven
through salt, sand, and other debris to prevent
rust and corrosion.
The device meets IPX4M requirements for
protection against harmful ingress of water.
Clean the device or any of its parts only when the
power is OFF.
Contact Technical Support immediately if you
suspect the ingress of water into the device.
DKPX-09006-001-Rev. 1.7
CLEANING METAL AND
PAINTED PARTS
Clean with soap and water. Use a spray bottle to
apply for minimal liquid dispersion on the
device. Wipe all parts dry using cloth or paper
towels. Do not use a hose, or a sponge and
bucket of cleaning solution. Car polish can be
used to polish painted surfaces.
CLEANING THE DISPLAY
Clean the user controller display with plastic and
Plexiglas® cleaner such as Windex®. Always
moisten the cleaning cloth or tissue with plastic
cleaner, eyeglass cleaner, or other safe solution.
161
Maintenance
CLEANING
Maintenance
CLEANING UPHOLSTERY
The upholstery protects the core from moisture,
abrasion, and wear. Wash the upholstery with
soap and water. Wipe the upholstery with a
damp cloth to dry.
Cleaning may reduce the fire retardant properties
of upholstery fabric. Use care with potential
ignition sources near seating upholstery.
CLEANING METHODS TO
AVOID
WARNING
Use only the cleaning methods recommended in this manual.
Using unacceptable cleaning methods may cause device
damage, warranty violations, and possible safety problems.
WARNING
Never apply waxes, finishes or tire treatments to the tires.
Doing so could cause loss of traction. Injury or death could
result. Only clean the tires using scouring cleanser and a
brush. Wipe the tires clean, using a moist towel.
Never use a garden hose or power washer to
clean your device. You could force water past
seals and into electronic and mechanical parts
that must never be wet.
Do not use a dry cloth or abrasive cleaners on
the display. They will scratch the display.
162
DKPX-09006-001-Rev. 1.7
Check drive wheel tire condition, wear, and
pressure daily and any time they appear soft,
worn, or damaged.
Maintenance
TIRE CARE
WARNING
Only tip the device when the power is OFF and it is
unoccupied. Use the backrest and assist handle to tip the
device. Do not grasp the batteries, seat arms, electronic
enclosures, shrouds, armrests, or the user controller.
Inspect the caster wheels for wear and cracks.
Check all tires for cuts, bulges, cracks, and other
signs of damage or weakness.
Contact Technical Support if tires are damaged
or weakened.
WARNING
Always turn the power OFF and lock the freewheel lever before
performing any tire maintenance. Unintentional device
movement could cause personal injury or death. Only perform
tire maintenance with the device OFF, and the freewheel lever
in the locked position.
DKPX-09006-001-Rev. 1.7
163
Maintenance
CHECK TIRE PRESSURE AND
CONDITION
REPLACE TIRE OR TIRE
INNER TUBE
Proper and equal tire pressure is needed in all
tires for good performance, long tire life, and
safety.
The following tools are required to replace the
tire inner tube:
Tire pressure is 55 psi (380 kPa).
Visually inspect the tires daily to see if they have
lost pressure.
•
•
•
164
Do not over-inflate the tires. The tires are
small and do not need much air. Use a tire
pressure gauge to check the pressure
periodically when inflating the tires. Be
careful not to release air from the tire when
checking pressure.
Slow air leaks may be due to a damaged tire
stem valve. Contact Technical Support if you
think you have a damaged tire stem valve.
If you experience a flat tire, always transition
to Standard Mode as soon as it is safe to do
so.
•
•
•
•
•
•
5-mm hex wrench
Tire pump/air compressor
Pressure gauge
Small, flat head screwdriver or ballpoint pen
Support pieces (ex. blocks of wood)
Calibrated torque wrench. Range must
include 133 in.-lbs. (15 Nm) and 177 in.-lbs.
(20 Nm).
5-mm hex bit
DKPX-09006-001-Rev. 1.7
Maintenance
1. Ensure the device is powered OFF,
unoccupied, and the battery charger is
unplugged.
2. Use a support piece under the cluster to
prop the device up until the wheel is off the
ground.
WARNING
Never tip the device when the power is ON or when anyone is
sitting on it. Improperly lifting drive wheels from the ground
may cause drive wheels and the cluster to move rapidly and
unexpectedly. Personal injury or death could result.
To tip the device confirm the power is OFF, then use the
backrest and the assist handle.
3. Use a 5 mm hex wrench to remove the five
screws holding the wheel to the device.
4. Deflate the tire by pressing on the end of
the valve stem with a small screwdriver or
ballpoint pen.
DKPX-09006-001-Rev. 1.7
165
Maintenance
WARNING
Failure to release air pressure prior to removing the inner rim
may cause the tire to come off the rims suddenly and
forcefully. Release pressure prior to disassembling the wheel
or personal injury could result.
5. Use a 5-mm hex key to remove the five
screws holding the inner rim to the outer
rim.
6. Disassemble the inner rim, plastic shield
disc, rim strip, inner tube, tire, and outer rim.
166
7. Place the new inner tube into the tire (inner
tube replacement) or place the existing inner
tube into the new tire (tire replacement) and
inflate it slightly so that it holds its shape.
8. Install the rim strip onto the outer rim,
making sure to align the valve stem hole.
For easier installation, place the outer rim
on a flat surface and stretch rim strip over
the top.
9. Install the tire onto the outer rim by inserting
the valve stem through the hole.
DKPX-09006-001-Rev. 1.7
10. Place the plastic shield and then the inner
rim onto the back of the tire.
Make sure the cutout in the plastic shield
aligns with the valve stem and the foam
spacers are between the shield and the inner
rim.
11. Secure the rims to each other using a torque
wrench (5-mm hex bit) and five new shorter
screws, tightening the screws in a star
pattern.
Tightening torque (star pattern): 133 in.-lbs.
(15 Nm).
CAUTION
Do not reuse fasteners. Replace any used fasteners with new
fasteners provided by the manufacturer.
DKPX-09006-001-Rev. 1.7
WARNING
Ensure all fasteners have been securely tightened prior to
putting the device back into service.
12. Check that the tire is evenly seated around
the entire wheel and that it did not get
pinched between the rims.
13. Inflate the tire to 55 psi (380 kPa).
14. Reinstall the valve stem cap.
15. Secure the wheel to the device using a
torque wrench (5 mm hex bit) and five new
longer screws, tightening the screws in a
star pattern.
Tightening torque (star pattern): 177 in.-lbs.
(20 Nm).
Confirm the following:
1. Tire pressure inflated to 55 psi (380 kPa)
and is not leaking air.
2. All five screws holding the drive wheel to
device were installed with the correct torque
and in a star pattern.
167
Maintenance
Valve stem must be angled towards the
outside of the wheel and evenly seating the
tire around the rim.
Maintenance
3. All five screws holding the rims together
were installed with the correct torque and in
a star pattern.
Verify the replacement was done correctly by
performing the following performance checks:
1. With the device in 4-Wheel Mode, spin the
device in place one full revolution to the left,
then one full revolution to the right.
a. Ensure wheel does not show visible
wobble or make an audible rattling noise
while driving.
2. With the device in 4-Wheel Mode, drive
around for a minute at varying speeds and
turning to both sides.
a. Ensure wheel does not show visible
wobble or make an audible rattling noise
while driving.
168
STORAGE
This section describes the procedure to use
when storing the device for several months.
•
•
•
•
Always store your ibot fully charged.
Confirm the device is powered OFF.
Store the ibot on a level surface in a clean,
dry place between 50 - 104 °F (10 - 40 °C).
Check batteries once a month and recharge
as needed.
•
If you expect to store the ibot for more than
4 months, remove the batteries and store
them separately.
Do not store items on the ibot.
DKPX-09006-001-Rev. 1.7
Restart
169
Battery Charging Fault
170
Operation at Low Temperature
171
Communication Lost
171
Display Frozen
172
ibot Tipped Over
173
Total System Shutdown
174
Standard Mode Recovery
175
Stair Mode Recovery
176
Method 1
176
Method 2
176
Method 3
176
Mode Unavailable
180
Processor Error
180
DKPX-09006-001-Rev. 1.7
RESTART
In the case that your ibot is not performing as
you expect and there are no visible warnings,
cautions or alerts, a simple power cycle may be
required to clear the issues.
Follow steps to transition to Standard Mode and
Power OFF "Power OFF" on page 49 and Power
ON "Power ON" on page 48.
Frequent restarts may be an indication that the
device needs service. Contact Technical Support
See "Technical Support" on page 181.
169
Troubleshooting
TROUBLESHOOTING
Troubleshooting
BATTERY CHARGING
FAULT
The Battery Charging Fault icon
may appear in the following
conditions:
5. If battery status is less than fully charged,
power OFF, plug into the wall, and
reconnect the charger cable.
6. If the battery charging fault reappears,
contact Technical Support.
•
Power is not getting to the
battery charger
• The batteries or charger are
out of temperature range.
• The batteries or charger are
damaged.
1. Disconnect the charger cable from the
device and from the wall.
2. Verify the battery charging port is clear of
debris.
3. Power ON the device to view battery status.
4. If battery status is fully charged, the device
is ready to be used.
170
DKPX-09006-001-Rev. 1.7
CAUTION
Reduced performance at low temperature.
If the product has been stored in temperatures below 32 °F (0
°C) for more than one hour, then you must EITHER place the
product in an environment above 32 °F (0 °C) for one hour prior
to usage OR operate in Standard Mode ONLY, until it has been
operating in temperatures above 32 °F (0 °C) for more than one
hour.
Note: At temperatures below 32 °F (0 °C),
Speed 2 is not available.
Troubleshooting
OPERATION AT LOW
TEMPERATURE
COMMUNICATION LOST
When there is a failure in
communication, the user
controller screen may be
blank or display the
Communication Lost
icon and the Power Off
Request (POR) Button on
the power base blinks
red.
1. If in Stair Mode
continue to a stable landing.
2. Check the cable connection to the user
controller and reconnect if needed.
If the cable was disconnected, the Power
Off Request Button (POR) button blinks.
Note: This may be used to exit balance mode
by intentionally disconnecting the cable
connection to activate the POR button.
DKPX-09006-001-Rev. 1.7
171
Troubleshooting
3. If the user controller is unresponsive, press
the POR Button on the front of the power
base to power OFF.
If you are in Balance mode, the device will
perform a controlled automatic transition to
4-Wheel mode before powering off.
4. Power ON using the power button on the
user controller.
5. If the communication lost icon reappears,
disconnect and reconnect the user
controller cable and try again to power ON.
See "Disconnect User Controller Cable" on
page 156.
6. If the condition persists, Power OFF, unlock
the freewheel lever (brake release) and have
the device manually pushed.
7. For further assistance, contact Technical
Support.
DISPLAY FROZEN
If your user controller display is unresponsive to
commands, you will need to power cycle the
device.
Note: If you are in Balance mode follow
instructions from Communication Lost to
transition onto four wheels. See
"Communication Lost" on the previous page.
WARNING
Operating the Forced Power OFF when in Balance or Stair
mode can cause the device to fall over.
The device will fall unless someone is capable of keeping it
upright in Balance mode or you or your assistant can hold onto
the handrail or assist handle in Stair mode.
1. Press and HOLD the Menu button for ten
seconds to go directly to the FPO icon.
172
DKPX-09006-001-Rev. 1.7
DKPX-09006-001-Rev. 1.7
IBOT TIPPED OVER
1. Power OFF the device.
2. Assess your situation and guide assistants
on the best way to help you transfer out of
the device.
3. Guide assistants on steps to upright the
device.
4. Once upright, power ON. See "Standard
Mode Recovery" on page 175.
5. If the device is not functioning appropriately
or shows any signs of damage, call
Technical Support.
173
Troubleshooting
2. Move the joystick
FORWARD to select FPO.
3. Move the joystick
FORWARD and HOLD until
the white progress indicator
is complete.
4. The ibot will power OFF.
5. When you power ON follow steps for
Recovery. See "Standard Mode Recovery"
on page 175.
Troubleshooting
TOTAL SYSTEM
SHUTDOWN
The Total System Shutdown
icon displays when a fault
occurs and the system is
unable to operate in any mode.
The ibot needs to be powered
down safely.
1. Power OFF the device.
2. Assess your situation and guide assistants
on the best way to help you transfer out of
the device.
3. Move the device to a safe and level
environment.
•
174
In Stair Mode, multiple people may be
needed to move the device. Inform those
willing to assist that the device weighs
approximately 220 lbs (100 kg). See "Stair
Mode Recovery" on page 176.
•
In Standard, 4-Wheel, Balance, and
Remote modes, unlock the freewheel lever
(brake release) and have the device
manually pushed. See "Freewheel Mode"
on page 121.
4. Once in a safe, level place, lock the
freewheel lever (brake release).
5. Position the unoccupied device on all four
wheels if possible. If not possible, then
place the device on its back.
6. Power ON the device.
7. Follow Recovery from Step 2
8. If Recovery is unsuccessful or the Total
System Shutdown icon persists, power OFF
and call Technical Support.
You will not be able to operate the device in
any mode until theTotal System Shutdown
condition has been resolved.
DKPX-09006-001-Rev. 1.7
Troubleshooting
STANDARD MODE
RECOVERY
After a Forced Power Off using the controller or
by pressing the Power Off Request button on the
power base, the Recovery screen may appear
when powering ON the device.
WARNING
The device is not actively stable in Recovery mode and can tip
if leaned too far. Do not sit in the seat in Recovery mode.
Note: Do not follow Standard Mode Recovery
instructions after an FPO on the stairs. Refer to
"Stair Mode Recovery" on the next
pageinstead.
1. Ensure the device is unoccupied.
DKPX-09006-001-Rev. 1.7
2. Move the joystick according to the screen
prompts to adjust the seat back to the
Standard Mode position.
3. After completing the adjustment the Home
Screen should return to normal driving in
Standard Mode.
4. If you need additional assistance, contact
Technical Support.
175
Troubleshooting
STAIR MODE RECOVERY
Call Technical Support if you
have any questions or
concerns and need
assistance.
There are three methods to
removing your ibot from the
stairs.
METHOD 1
1. Ensure the device is powered OFF and
unoccupied.
2. If possible, multiple assistants can lift the
device and carry it to a safe location.
3. Using the assist handle, manually freewheel
the device down the stairs one step at a
time. Make sure to maintain control of the
device at all times.
METHOD 3
This method allows the operator or assistant to
use the controller joystick to manipulate the
cluster/wheels to guide the ibot up or down the
steps.
1. Ensure the device is powered OFF and
unoccupied.
2. Determine your closest safe location. That
may be upstairs or downstairs.
3. Power ON the device.
METHOD 2
1. Ensure the device is powered OFF and
unoccupied.
2. Unlock the freewheel lever (brake release).
176
DKPX-09006-001-Rev. 1.7
Troubleshooting
The Recovery mode screen display.
4. Push the Menu button.
5. Under the Mode Selection menu, move the
joystick LEFT or RIGHT to highlight Stair
Mode Recovery.
6. Move the joystick FORWARD to select Stair
Mode Recovery.
You are returned to the Home Screen
displaying the Stair Mode Recovery screen.
DKPX-09006-001-Rev. 1.7
177
Troubleshooting
10. Using the seat tilt adjustment, rotate the
wheel cluster until the front wheels come
down on the next step.
11. After each step, ensure the wheels are
pulled tight against the riser.
12. Continuing to stabilize the chair with the
assist handle, rotate the wheel cluster again
until you are off the stairs.
13. Push the Menu button.
7. Hold the assist handle in one hand ensuring
that you are able to manipulate the user
controller with your other hand.
8. Raise the backrest slightly from the stairs to
where you can hold the chair comfortably.
9. Move the joystick according to the screen
prompts.
178
DKPX-09006-001-Rev. 1.7
16. Move the joystick according to the screen
prompts to return to Standard mode driving.
You are returned to the Home Screen
displaying the Standard Mode Recovery
screen.
DKPX-09006-001-Rev. 1.7
179
Troubleshooting
14. Under the Mode Selection menu, move the
joystick LEFT or RIGHT to highlight
Standard Mode Recovery.
15. Move the joystick FORWARD to select
Standard Mode Recovery.
Troubleshooting
MODE UNAVAILABLE
When the driving mode has
an X above it in the driving
mode menu, it could be due
to:
•
•
•
•
The mode is not
available from your
current mode
The device is limiting
mode options due to your environment
(slope)
Insufficient battery power
The device is experiencing a fault condition,
contact Technical Support
The mode can be selected after the limitation
has been identified and resolved.
180
PROCESSOR ERROR
The Processor Error displays
on the Home Screen when
there is an internal error
within the system.
The ibot will be disabled for
driving. To resolve the error:
1. Power OFF the device
using the Power/Quick Stop button or FPO
process.
2. Power On the device.
3. If the Processor Error reappears, follow the
"Remove Battery Packs" on page 141 and
"Install Battery Packs" on page 142 steps.
4. If after powering on the Processor Error
persists, power OFF and call Technical
Support.
DKPX-09006-001-Rev. 1.7
Technical Support
TECHNICAL
SUPPORT
Customer Replacement Parts
182
Repair of defective units
182
Warranty
DKPX-09006-001-Rev. 1.7
183
181
Technical Support
CUSTOMER
REPLACEMENT PARTS
REPAIR OF DEFECTIVE
UNITS
Customer Replacement Parts are components or
accessories that you can replace and technical
support is not typically needed. Replacement
parts are shipped with illustrated instructions
that describe how to remove the old part, and
how to install and test the replacement part. You
will also receive packing and shipping
instructions for part returns, where applicable. A
separate service manual is not available.
Mobius Mobility LLC has a Technical Support
department to meet the varied service needs of
its customers. To contact Mobius Mobility LLC:
WARNING
Incorrect or poorly performed repair works may make it
dangerous to use the device. The manufacturer accepts no
liability for any personal injury or damage to the device and its
surroundings that occurs on account of incorrect or poorly
performed repair work.
182
•
(Customer Service Information goes here)
Contact Technical Support for part numbers and
information on which parts are customer
replaceable on the ibot.
Service to components that do not fall under
customer replacement parts must be completed
by your manufacturer approved service provider.
Only use Mobius Mobility LLC specified parts.
WARNING
Discontinue use of any system component and contact
Technical Support in the event a component stops working as
expected.
DKPX-09006-001-Rev. 1.7
Product
ibot LIMITED WARRANTY
Mobius Mobility LLC provides the following
Limited Warranty to the initial retail purchaser
(“Original Purchaser”) of an ibot Mobility System
or an ibot-manufactured accessory sold for use
with an ibot ("Product”). This Limited Warranty is
not transferable.
Applicable Limited
Warranty Period
Batteries and Battery
Charger
6 Months
Remainder of ibot and
all other Products
24 Months
Mobius Mobility LLC warrants to the Original
Purchaser that the Product will be free from
defects in material and workmanship for the
Applicable Limited Warranty Period as set forth
below, which commences on the date the
Product is delivered to the Original Purchaser. A
loaner system is not available.
Product
Applicable Limited
Warranty Period
Wear Items
30 days
DKPX-09006-001-Rev. 1.7
183
Technical Support
WARRANTY
Technical Support
This Limited Warranty does not cover damage or
malfunction of any Product directly or indirectly
caused by: use of the Product not in accordance
with ibot’s instructions as set forth in the ibot
User Manual; failure to maintain the Product as
set forth in the ibot User Manual; fitting of the
Product by a person other than an Mobius
Mobility LLC-approved clinician; disassembly,
modification of, or attempt to repair the Product
by any person other than an Mobius Mobility LLC
or a Mobius Mobility LLC-approved technical
support person except to the extent the ibot
User Manual describes the modification or repair
as a modification or repair to be performed by
the user of the Product; ordinary wear and tear,
which, depending upon the amount of use of the
Product, may result in Wear Items or Batteries
needing replacement prior to expiration of the
Applicable Limited Warranty Period and will not
be covered by this Limited Warranty; factors
external to the Product such as, without
limitation, failure of or faulty electrical power,
accidents, collisions, dropping, or objects
184
striking the Product. To obtain warranty service,
the Original Purchaser must, during the
Applicable Limited Warranty Period, contact the
Mobius Mobility LLC-approved clinician who fit
the Product for the Original Purchaser or contact
Mobius Mobility LLC directly at (Customer
Service Information goes here). If (and only if)
requested by Mobius Mobility LLC, the Original
Purchaser must send the Product to Mobius
Mobility LLC (or a Mobius Mobility LLCdesignated clinician or technical support center)
for warranty service in packaging provided by
Mobius Mobility LLC. Mobius Mobility LLC will
arrange for shipment, and return shipment,
between Original Purchaser at an address in the
United States and Mobius Mobility LLC or an
Mobius Mobility LLC-designated clinician or
technical support center. If requested by Mobius
Mobility LLC, Original Purchaser shall return the
packaging to Mobius Mobility LLC. The Original
Purchaser retains title and has risk of loss or
damage while the Product is in transit, so
Mobius Mobility LLC recommends that the
DKPX-09006-001-Rev. 1.7
If Mobius Mobility LLC, in its reasonable
discretion, determines that a Product is covered
by this Limited Warranty, then Mobius Mobility
LLC will, at Mobius Mobility LLCs’ option, repair
or replace the Product. Any repaired or
replacement Product may, in Mobius Mobility
LLCs’ discretion, contain refurbished parts.
Mobius Mobility LLCs’ repair or replacement of a
Product is the Original Purchaser’s sole and
exclusive remedy under this Limited Warranty.
Title and ownership of any Product which is
returned to Mobius Mobility LLC and replaced by
Mobius Mobility LLC shall vest in Mobius
Mobility LLC.
DKPX-09006-001-Rev. 1.7
The Applicable Limited Warranty Period for the
repaired or replacement Product is the longer of
(i) the remainder of the Applicable Limited
Warranty for the Product which received service
under this Limited Warranty, or (ii) 30 days
following return of the repaired or replacement
Product to the Original Purchaser.
TO THE MAXIMUM EXTENT PERMITTED BY LAW,
THIS LIMITED WARRANTY IS THE ONLY WARRANTY
MADE BY MOBIUS MOBILITY LLC FOR IBOT
PRODUCTS. MOBIUS MOBILITY LLC EXPRESSLY
DISCLAIMS (OR, IF DISCLAIMER IS NOT ALLOWED,
LIMITS IN DURATION TO THE DURATION OF THIS
LIMITED WARRANTY) ANY IMPLIED WARRANTY OF
MERCHANTABILITY, ANY IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, AND ALL
OTHER IMPLIED WARRANTIES. MOBIUS MOBILITY
LLC MAKES NO WARRANTY THAT THE PRODUCT
WILL: (A) MEET THE PARTICULAR OR SPECIAL
NEEDS OF THE USER; (B) OPERATE IN
COMBINATION OR CONJUNCTION WITH ANY NONMOBIUS MOBILITY LLC APPROVED ACCESSORIES
OR OTHER EQUIPMENT OR MATERIALS NOT
PROVIDED BY MOBIUS MOBILITY LLC; (C) PROVIDE
185
Technical Support
Original Purchaser maintain adequate insurance
coverage.
Technical Support
UNINTERRUPTED OR ERROR FREE OPERATION; OR
(D) THAT ANY DEFECT CAN BE CORRECTED AT ALL
OR BE CORRECTED WITHIN ANY PARTICULAR TIME
PERIOD. SOME STATES OR PROVINCES DO NOT
ALLOW LIMITATIONS ON IMPLIED WARRANTIES
AND/OR HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN
NO EVENT WILL THE TOTAL LIABILITY OF
MOBIUS MOBILITY LLC ARISING OUT OF OR IN
CONNECTION WITH ANY PRODUCT EXCEED THE
LESSER OF THE COST OF REPAIRING OR
REPLACING THE PRODUCT OR THE PURCHASE
PRICE PAID BY THE ORIGINAL PURCHASER. IN NO
EVENT WILL MOBIUS MOBILITY LLC BE LIABLE FOR
ANY SPECIAL, INDIRECT, INCIDENTAL,
EXEMPLARY, PUNITIVE OR CONSEQUENTIAL
DAMAGES, INCLUDING, WITHOUT LIMITATION,
PERSONAL INJURY, LOST PROFITS, DAMAGE TO
PROPERTY, LOSS OR DAMAGE TO OTHER ASSETS,
WHETHER OR NOT FORESEEABLE, AND WHETHER
OR NOT MOBIUS MOBILITY LLC HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR
186
LOSSES OR MOBIUS MOBILITY LLC COULD
FORESEE SUCH DAMAGES OR LOSSES. SOME
STATES OR PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
This Limited Warranty gives you specific legal
rights, and you may also have other rights which
vary from state to state.
New Hampshire, USA law governs this Limited
Warranty.
DKPX-09006-001-Rev. 1.7
Appendix
APPENDIX
Technical Specifications
188
Electromagnetic Interference (EMI) Specifications 194
DKPX-09006-001-Rev. 1.7
187
Appendix
TECHNICAL
SPECIFICATIONS
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired operation.
Pursuant to FCC 15.21 of the FCC rules, changes
not expressly approved by Mobius Mobility LLC
might cause harmful interference and void the
FCC authorization to operate this product.
•
Stair-climbing wheelchair requirements of
ISO 7176-28:2012 based on the intended use
of the device.
Note: Stability tests have been performed with
test dummies and stability performance may
vary in real life situations.
Table 1: Technical Specifications
Description
Specification
Wheelchair Class Class B
Occupant Mass
Group
Group II
This product complies with FCC OET Bulletin 65
radiation exposure limits set forth for an
uncontrolled environment.
Mobius Mobility LLC's ibot system conforms to
the following standards:
188
DKPX-09006-001-Rev. 1.7
Description
Type of StairClimbing Device
Specification
Type C - assistantoperated, manually
stabilized stair-climbing
chairs;
Type G - occupantoperated, manually
stabilized stair-climbing
chair
Theoretical
continuous
driving distance
range
Standard: 28 km
4-Wheel: 30 km
Balance: 35 km
Overall Length
with Leg Support
1090 mm
Overall Width
685 mm
Stowage Length
x Width x Height
875 x 660 x 700 mm
DKPX-09006-001-Rev. 1.7
Appendix
Description
Table 1: Technical Specifications
Specification
Total Mass
110 kg
Pivot Width
Standard: 1195 mm
4-Wheel: 1245 mm
Balance: 1065 mm
Turning Diameter Standard: 1715 mm
4-Wheel: 1245 mm
Balance: 1270 mm
Ground
Clearance
40 mm
Permissible
range for stair
dimensions (no
riser needed)
Rise: Min 127 mm, Max 203
mm
Going: Min 254 mm, Max
432 mm
189
Appendix
Description
Table 1: Technical Specifications
Description
Specification
Required
doorway entry
depth
Specification
1155 mm
Maximum
permissible
slope of upper
and lower
landings
Level
Maximum speed
for ascending
and descending
stairs
20 steps per minute
Maximum speed
Standard: 10.8 km/h
4-Wheel: 8.3 km/h
Balance: 5.4 km/h
Theoretical
number of steps
up and steps
down on one
battery charge
200 steps up plus 200 steps
down
Effective seat
width
Min: 470 mm +/- 25 mm PD
450 mm
Max: 521 mm +/- 25 mm PD
450 mm
762 mm
Required width
of angled
corridor
860 mm
Minimum stair
width for straight
stairs
190
Required
1155 mm
corridor width for
side opening
DKPX-09006-001-Rev. 1.7
Description
Specification
Battery Recycle
To recycle, return to Mobius
Mobility LLC with supplied
packaging from
replacement battery or call
800-822-8837 for recycling
locations.
Battery Charger
type
Off-board. Model number
ATS300T-A750
Battery Charger
rated input
power
Single-phase 100-240 V AC
50 or 60 Hz, 3.9 A
Battery Charger
rated output
power
75 V DC, 4 A
Minimum landing 1321 mm deep x 2032 mm
length and width wide
for U-shaped
stairs
Maximum pitch
39°
of the stairs that
can be
negotiated safely
Battery
Each battery pack has the
following specifications:
Nominal Voltage: 57.6 V
Capacity (C5): 5 Ah
Chemistry: Lithium-Ion
Battery Service
Life
One year
DKPX-09006-001-Rev. 1.7
Specification
Types of
Li-ion
batteries that can
be charged
191
Appendix
Description
Table 1: Technical Specifications
Appendix
Description
Table 1: Technical Specifications
Description
Specification
Rated capacity
of batteries that
can be charged
Up to six batteries, 5 Ah
each
Battery charger
environmental
protection rating
(IEC 60529)
IPX1
192
Specification
Battery charger
connector circuit
assignments
Position
Function
3, 4
Inhibit
DKPX-09006-001-Rev. 1.7
Parameter
Range/Explanation
Transmit and
Receive Frequency
Range
2.4 – 2.5 GHz
Effected Radiated
Power
< 5 mw
Modulation /
Protocol
Bluetooth 4.2 LE
Effective Range
(User Controller/
Dongle)
3m or less
Wireless Security
Bluetooth 4.2 LE
DKPX-09006-001-Rev. 1.7
Parameter
Quality of Service
Requirements
Range/Explanation
Any lost connection or
failure to connect will
have no impact on the
day-to-day use of the
iBOT. The Bluetooth
radio is used by the
clinician or service
technician when setting
up or servicing the
device. It is not used
other than in a clinical or
service setting.
193
Appendix
Table 2: Bluetooth Radio Specifications
Appendix
ELECTROMAGNETIC
INTERFERENCE (EMI)
SPECIFICATIONS
Powered mobility products such as the ibot may
be susceptible to electromagnetic interference
(EMI). EMI can come from sources such as radio
stations, TV stations, amateur radio (HAM)
transmitters, two-way radios, and cellular
phones.
Follow the warnings about EMI to reduce the
chance of unintended movement that could
result in serious injury.
Report all incidents of unintended movement to
Technical Support and note whether there is an
EMI source nearby.
In some cases EMI can cause unintended
movement or damage the device's control
system.
The intensity of the EMI can be measured in volts
per meter (V/m). Each powered mobility device
can resist EMI up to a certain intensity called the
immunity level ; the higher the immunity level, the
greater the protection. The immunity level of the
ibot is 20 V/m which provides useful protection
from the more common sources of EMI.
194
DKPX-09006-001-Rev. 1.7
GLOSSARY
Battery Charger
A hardware device used to charge the rechargeable
batteries.
4-Wheel Mode
4-Wheel Mode is used for driving outdoors across
soft or loose terrain such as dirt, grass, and gravel.
CG Fit
Center of Gravity (CG) Fitting is done to customize
the ibot to your specific body size.
Assistant
A trained person who helps you with use of the ibot
Drive Screen
The display portion of the user controller that tells
you which driving mode you are currently driving in.
Balance Mode
Balance Mode is used to reach things above you
and enjoy conversations with people at eye level.
DKPX-09006-001-Rev. 1.7
195
F
Forced Power Off (FPO)
Pinch Points
FPO is used when there is an issue with the ibot
transitioning and immediate power down is
necessary.
Moving parts of the device that could pinch if not
cautious.
Remote Mode
ibot
Remote Mode is used to move the ibot using the
user controller when the ibot is unoccupied.
Commercial name for the device
Operating Modes
Seat Adjustment
The Driving Mode is the drive setting that can be
chosen for various terrain conditions.
196
A Menu setting that allows you to change the seat
tilt and height.
DKPX-09006-001-Rev. 1.7
Service Update
Standard Mode
Service Update is used to establish a Bluetooth
connection between the iBOT® and the clinician's
iBOT® device interface application. It is also used by
technicians for service related tasks.
Settings Menu
A Menu that provides access to maintenance and
troubleshooting functionality.
Standard Mode is used for your routine driving
needs for indoor and outdoor conditions with
reasonably level surfaces.
Transitioning
Transitioning is the action of moving the ibot
between operating modes.
Speed Setting
A Menu selection to control the driving speed of the
device.
Stair Mode
Stair Mode is used for ascending and descending
stairs.
DKPX-09006-001-Rev. 1.7
User Controller
The hardware interface that controls the driving and
menu functions.
197
INDEX
Balance Mode 87
automatic transition 90
4-Wheel Mode 84
stability 90
climbing down obstacles 86
Balance Toe Stuck 91
climbing up obstacles 86
Battery Charger 33, 46
terrain following 85
Battery Charging 138
Battery Charging Fault 46, 169-170
Battery Critically Low 47
Accessories 33
Battery Full 46
Action Required Prompt 44
Battery Low 47
Alerts 42, 127
Battery Packs 32
about 128
Battery Status 41, 47
Armrests 36
Bluetooth 65
Assist Handle 32
Brake Release 121
Brightness 62
198
DKPX-09006-001-Rev. 1.7
C
Cautions 42, 127
Display 14, 41
about 128
Cleaning 161
display 161
Display Frozen 172
Driving Mode 43
Driving Modes 49
metal and painted parts 161
methods to avoid 162
selecting 50
Driving Modes and Techniques 75
upholstery 162
overview 77
Communication Lost 45, 171
Driving Range 120
Components 29
Driving Technique
power base 31
4-Wheel mode 85
rear view 32
balance mode 88
seating system 30
stair climbing 100, 102, 109
Contraindications 9
Conventions 26
Electromagnetic Interference (EMI) Radio
Specifications 194
DKPX-09006-001-Rev. 1.7
199
Environments For Use 78
Horn/Mute Button 71
flashing 71
Forced Power OFF (FPO) 45, 66
Freewheel Lever (brake release) 31, 35, 42
iBalance Technology 76
Freewheel Mode 121
iBOT Tipped Over 173
Indications For Use 7
Install Battery Packs 142
GLOSSARY 195
Joystick 72
Handling 119
Handrails 94
Hex Wrench 33
Legrest Length 144
Hill Charge 70
Legrest wedge 144
Home Screen 41, 43
Legrests 37
remove 37
200
DKPX-09006-001-Rev. 1.7
replace 37
Overheating 42, 131
Low Battery 131
Power OFF 45, 49
Maintenance 135
Power Off Request Button 31
cleaning 161
Power ON 45, 48
daily inspection 159
Power On Security 67
frequency 136
Power/Quick Stop Button 47
inner tube replacement 164
tire care 163
tire pressure 164
Quick Stop 48
Notification Banner 41
Remote Mode 117
Remove Battery Packs 141
Replacement Parts 182
Operation at Low Temperature 171
DKPX-09006-001-Rev. 1.7
201
Speed Gauge 43
Speed Settings 49, 58
Safety 12
Stair
recommendations for assistants 13
geometry 97
recommendations for you 12
long treads 99
Seat Adjustments 49, 54, 56
permissions 55
202
low riser 99
size requirements 98
Seat Component Adjustments 143
Stair Assessment 93, 95
Seat Height 54
Stair Mode 92
Seat Tilt 54
assisted downstairs climbing 114
Service Code 62
assisted stair climbing 109
Service Information 61
solo climbing downstairs 106
Service Required 42, 132
solo climbing upstairs 103
Service Update 65
solo stair climbing 102
Settings Menu 49, 60
Stair Mode Recovery 176
Silence Feature 64
Stairways 101
Speed Adjustment Wheel 59
Standard Mode 84
DKPX-09006-001-Rev. 1.7
Standard Mode Recovery 175
Transport 123
Storage 168
Surfaces to Avoid 82
lift unoccupied iBOT 126
Troubleshooting 169
Symbols 10
warnings, cautions, alerts 129
User Controller 34
connect cable 157
Technical Specifications 188
disconnect cable 156
Technical Support 181
functions 39
Terminology 27
reinstall 158
Terrain 79
remove 155
Total System Shutdown 45
remove and reinstall 153
Training 8
swing in 155
Tranfer
swing out 154
in and out of iBOT 122
Transitioning
flow chart 53
DKPX-09006-001-Rev. 1.7
203
W
Warnings 17, 42, 127
about 128
battery charging 24
component 23
driving mode 18
electromagnetic interference 22
Warranty 183
Wheel Clusters 32
204
DKPX-09006-001-Rev. 1.7
ibot Emergency Contact Information
Name
Phone Number
Clinician/Trainer
Assistant
Notes
For further questions and information please call (Customer Service Information goes here)

---

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Title                           : iBOT User Guide
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