Motorola Mobility P56MM6 MOBILE PHONE User Manual User Guide

Motorola Mobility LLC MOBILE PHONE User Guide

USERS MANUAL

MOTOLUXE
EN
TM
2 March 2012
2 March 2012
1Congratulations
Congratulations
MOTOLUXE™
Yo u r MOTO LUXE phone delivers more for work and
play.
•Search: Touch to search your apps, contacts,
web, and maps—or just enter a web address.
• Apps: Open Market to download games, social
networking apps (like Facebook™ or Twitter), or find
something else you like with “Apps” on page 8.
• Camera: Capture photos and videos with the 8MP
auto-focus camera in “Photos & videos” on page 28.
Note: Certain apps and features may not be available in
all countries.
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
1.6 W/kg (FCC & IC). The limits and guidelines
include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The highest SAR values measured for this device are
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulatory and legal information provided with
your product.
2 March 2012
2Congratulations
listed in the regulatory information packaged with your
product.
More
• Support: Phone updates, PC software, online help
and more at www.motorola.com/mymotoluxe.
• Accessories: Find accessories for your phone at
www.motorola.ca.
2 March 2012
3Your phone
Your phone
the important keys & connectors
Press = sleep.
Hold = turn off.
3.5mm
Headset
Jack
Back Key
Menu Key
Home Key
Power/
Lock Key
Volume Keys
Open options.
Camera
Key
Search
Key
Micro USB
Connector
Microphone
Front Camera
Notification
Light
2 March 2012
4Your phone
Contents
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Home screen & apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Photos & videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Bluetooth™, Wi-Fi, & cable connections . . . . . . . . . . . . . . . . . 32
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2 March 2012
5Let’s go
Let’s go
let’s get you up and running
Assemble & charge
Caution: Please read “Battery Use & Safety” on page 38.
1Cover off 2SIM in
3microSD in (optional) 4Battery in
5Cover on 6Charge up
3
H
2 March 2012
6Let’s go
Set up & go
Note: This phone supports data-intensive apps and
services. It is strongly recommended that you purchase
a data plan that meets your needs. Contact your service
provider for details.
When you turn on your new phone, you can create or
enter a Google™ account so that you can download
apps, use Gmail™, and much more:
1Press and hold
Power/Lock to turn
on your phone.
2Touch the Android™ to
begin setup.
3Touch Create to make
a Google account, Sign in with one you have, or Skip.
You can log into your account from a computer at
http://accounts.google.com.
4Choose an account sync option:
•To change whether your phone shows the Google
account’s contacts, Gmail™, and calendar, touch
the Google account name.
•To add another account, touch Add account. For
details, see “Email” on page 20.
•To exit setup, touch Home .
Press = sleep.
Hold = turn off.
Power/
Lock Key
2 March 2012
7Let’s go
Note: If your phone cannot connect, touch Menu >
Settings > Wireless & networks to change network
settings.
sleep & wake up
Your screen sleeps when you hold
it to your ear during a call, or when
it is inactive. To set the sleep delay,
touch Menu > Settings >
Display > Screen timeout.
To unlock the screen, drag to the outer ring.
Tip: Drag onto an app to open it.
Keys
Use your phone’s keys to
navigate and open options.
Press the volume keys to
change the ringer volume (in
the home screen), or the
earpiece volume (during a call).
Press on the side of the
phone to open the camera.
Touch Home to return to
the home screen. Touch and
hold Home to see recent apps.
Volume
Keys
Camera
Key
Menu,
Home,
Back, &
Search
Keys
2 March 2012
8Home screen & apps
Home screen & apps
a few essentials
Quick start: Home screen
You’ll see the home screen when you turn on the phone
or touch Home from a menu:
Apps
To see your apps, touch .
11:19
Browser Market
Notifications
Flick down for details.
Status Indicators
Open apps.
Widgets
Touch to open. Touch & hold to
move or delete.
Drag or flick to open panels (or
scroll in lists).
2 March 2012
9Home screen & apps
Tip: Choose your apps and updates carefully, from
trusted sites, like Market, as some may impact your
phone’s performance—see “Choose carefully” on
page 10.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
If you don’t want the app to have access to this
information, cancel the installation.
To download new apps from Android Market™, touch
> Market. Touch Search to find an app, or
touch Downloads to show or reinstall the apps you
downloaded. To download apps from websites, you
need to change your security settings: Touch Menu
> Settings > Applications > Unknown sources.
Warning: Apps downloaded from the web can be from
unknown sources. To protect your phone and personal
data, only download apps from sources you trust.
Tip: To show the last eight apps you opened, touch and
hold Home .
To move or uninstall an app, touch Menu >
Settings > Applications > Manage applications.
Touch an app in the list to show details and options.
On your computer, you can browse and manage apps for
all your devices powered by Android™ at
http://market.android.com.
2 March 2012
10 Home screen & apps
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember, choose
your apps carefully. Here are a few tips:
•To help prevent spyware, phishing, or viruses from
affecting your phone or privacy, use apps from trusted
sites, like Market.
•In Market, check the apps’ ratings and comments
before installing.
•If you doubt the safety of an app, don't install it.
•Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, a simple battery level
widget will use less than a streaming music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
power it's using, uninstall it. You can always install it
again later.
•Just like web browsing, you may want to monitor
childrens’ access to apps to help prevent exposure to
inappropriate content.
•Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
2 March 2012
11Home screen & apps
Phone status & notifications
In the status bar at the top of
your screen, the right side
shows phone status. The left
side shows new messages or
events (for details, flick the
bar down).
network strength battery strength
new voicemail new text message
Bluetooth™ on Bluetooth
connected
Wi-Fi connected airplane mode
USB connected alarm set
silent ringer silent ringer, vibrate
on
mute call speakerphone
Notifications
10:32
New voicemail
Dial (Your Voicemail Number)
11:19
June 2, 2012
Carrier Service
Messsaging
Browser
2 March 2012
12 Personalize
Personalize
add your personal touch
Quick start: Personalize
From the home screen, touch Menu > Settings >
Sound or Display.
•To choose a ringtone or vibration for calls and
messages, touch Menu > Settings > Sound,
then choose Phone ringtone, Notification
ringtone, or Vibrate.
Display settings
Brightness
Screen timeout
All window animations are shown
Animation
Auto-rotate screen
Adjust the delay before the screen
automatically turns off
Sound settings
General
Incoming calls
Only in Silent mode
Vibrate
Volume
Silent mode
Silence all sounds except media &
alarms
Phone ringtone
Notifications
Notification ringtone
Screen timeout
Font style
Set font
Choose separate volume
settings for incoming calls,
media, alarms, and notifications.
Call & Message Notifications
Turn on or off menu animations.
2 March 2012
13Personalize
•To change the volume, touch Menu > Settings >
Sound > Volume.
•To change your wallpaper, touch and hold an empty
spot on the home screen, then touch Wallpapers.
•To change shortcuts and widgets, touch and hold
them. (See “Home screen & apps” on page 8.)
•To set display brightness, touch Menu >
Settings > Display > Brightness.
•To calibrate the sensors used by some games or
navigation apps, touch Menu > Settings >
Display > G-Sensor Calibration (movement) or
E-Compass Calibration (direction).
Language & region
To set your menu language and region, touch Menu
> Settings > Language & keyboard > Select
language.
2 March 2012
14 Calls
Calls
it’s good to talk
Quick start: Calls
From the home screen, touch .
2 March 2012
15Calls
•To make a call, touch , enter a number, then
touch .
To enter the international dialing code, touch and
hold .
•To answer a call, drag to the right.
•To end a call, touch .
•To ignore an incoming call, drag to the left.
Conference calls
To start a conference call, call the first number. After
they answer, touch Add call and call the next number.
When the next number answers, touch Merge calls. To
remove individual callers, touch Manage.
Call waiting
To turn on call waiting, touch Menu > Settings >
Call settings > Additional settings > Call waiting:
•With call waiting on, drag to the right to answer
the new call and put the old call on hold. Then, touch
Swap to switch between calls, or Merge calls to
combine them.
•With call waiting off, the new call goes to voicemail.
0+
End call
2 March 2012
16 Calls
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
1Open the phone, then touch (if your phone is
locked, touch Emergency Call).
2Enter the emergency number.
3Touch Call to call the emergency number.
Note: Your mobile device can use AGPS satellite signals
to help emergency services find you (“Location
Services” on page 47).
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
2 March 2012
17Contacts
Contacts
contacts like you’ve never had before
Quick start: Contacts
From the home screen, touch Phone > Contacts.
•To create a contact, touch Phone > Contacts >
Menu > New contact.
•To call, text, or email a contact, touch Phone
>Contacts, touch the contact, then touch (call),
(text), or (email).
•To edit or delete a contact, touch Phone
>Contacts, touch the contact, then touch Menu .
Ph
o
n
e
Displaying 20 contacts
Contacts
Favor
i
te
s
Call lo
g
A
B
C
Arthur Baudo
Barry Smyth
Cheyenne Medina
Christine Fanning
Search New contact
Accounts Import/Export
Display options
Delete contacts
Drag or flick to scroll.
Switch to the dialer, recent calls,
or favorites.
Touch to search, create, and
more.
2 March 2012
18 Contacts
Storage & transfer
When you create a new contact, your phone asks if you
want to store it in your Google™ account, phone
memory, or SIM card. Contacts in all three places appear
in your Contacts list, but if you change phones:
•Contacts in your Google™ account can download
when you log into your Google account on a new
Android™ device. You can open these contacts from
any computer at contacts.google.com.
•Contacts on your SIM card can load to a new device
when you insert your SIM card.
•Contacts in your phone memory stay in your old
phone, unless you export them.
To import or export contacts between your phone
memory and a SIM or memory card, touch Phone
>Contacts, then touch Menu > Import/Export.
2 March 2012
19Messaging
Messaging
sometimes it’s best to text or email...
Quick start: Text messaging
From the home screen, touch Messaging.
Tip: To see more messages, flick or drag up.
•To create a text message, touch Messaging >
New message. For options, touch Menu .
•To respond to a text message, just open it and enter
your response in the text box at the bottom.
•To forward, copy, and more, touch Messaging,
touch the sender’s name, then touch and hold the
message.
Messaging
New message
Compose new message
12254558787
14447772222
You had 1 missed call from
122545458787 ... 17 Aug
Wanna catch something to eat tonight? How about ...
17 Aug
12223334545
Ha! Thanks.
16 Aug
Settings
Delete threads
Search
Compose
Drag or flick to scroll.
Touch to change settings
and more.
2 March 2012
20 Messaging
Email
•To set up Google or Corporate (Microsoft™
Exchange server) accounts, touch Menu >
Settings > Accounts & sync > Add account. For
details, contact the account provider.
To set up other email accounts (not Gmail™ or
Microsoft™ Exchange), touch > Email and
follow the wizard.
•To create an email, touch > Email or Gmail,
then touch Menu > Compose.
Tip: Touch Menu for options, like Attach or Add
Cc/Bcc.
Gmail synchronizes with your Google™ account mail,
which you can open from any computer at
http://mail.google.com. To stop synchronizing with your
account, touch Menu > Settings > Accounts &
sync, touch your Google account, then uncheck Sync
Gmail.
Voicemail
When you have a new voicemail, shows in the status
bar at the top of your screen. To hear voicemails,
touch Dialer then touch and hold 1.
If you need to change your voicemail number, in the
home screen touch Menu > Settings > Call
settings > Voicemail service. For your voicemail
number or other details, contact your service provider.
2 March 2012
21Text entry
Text entry
keys when you need them
Quick start: Text entry
To enter text, use either the Swype or multi-touch
keyboard.
Swype lets you drag your finger over the letters of a
word, in one continuous motion.
•To move the cursor, touch and hold a word you
entered. This opens a magnifier where you can drag
the cursor.
•To copy and paste, double-tap a word to highlight it
(if needed, drag the ends of the highlight). Then touch
and hold a blank spot for the copy and paste menu.
Send
:-)
asdfghj k l
qwe r t y u i o p
zxcvbnm
EN @# 12 3
_
%()
!7890 /?
&$456+:;
“
,.
SYM
To enter a word, just
trace a path through
the letters.
To capitalize, go above
the keypad.
For double letters,
circle the letter.
To enter a word, just
trace a path through
the letters.
To capitalize, go above
the keypad.
For double letters,
circle the letter.
AnneAnneAnne
a
e
n
a
e
n
2 March 2012
22 Text entry
•To add a word to your dictionary, double-tap the
word to highlight it. Then touch and hold a blank spot
to open the menu where you can add the word.
•To enter the small number or symbol at the top of a
key, touch and hold the key.
To enter several numbers or symbols, touch SYM.
•If Swype doesn’t know a word, touch individual letters
to enter it. Swype remembers the word for next time.
Multi-touch keyboard lets you enter letters by
touching them one at a time.
To change the keyboard, touch and hold a blank spot in
a text box. Choose Input Method > Multi-touch
keyboard or Swype.
Send
:-)
ASDFGHJKL
QWE R T Y U I OP
ZXCVBNM
123 7890
456
?123
.
Touch and hold an
empty spot to
copy/paste.
Delete
Symbols/Numbers
2 March 2012
23Schedule
Schedule
helping you stay in control
Quick start: Schedule
From the home screen, touch > Calendar.
•To create an event, touch > Calendar >
Menu > More > New event, then enter details
(to close the keyboard, touch Back ).
Calendar synchronizes with your Google account
calendar, which you can open from any computer at
http://calendar.google.com (or open your calendar
within http://mail.google.com). To stop synchronizing
with your account, touch Menu > Settings >
Sun
Mon Tue Wed Thu Sat
Fri
28 29 30 31 123
456 8910
11 12 13 15 16 17
18 19 20 22 23 24
25 26 27 29 30 31
123 567
7
14
21
28
4
June 2012
Day Week
Agenda Today More
Month
Drag or flick to scroll.
Color indicates events.
Touch to choose the
calendar view. Choose More to
create an event or change
settings.
2 March 2012
24 Schedule
Accounts & sync, touch your Google account, then
uncheck Sync Calendar.
•To edit or delete an event, touch > Calendar,
touch the event to open it, then touch Menu >
Edit event or Delete event.
Alarm clock
To set an alarm, touch > Clock, then touch .
•To turn an alarm on or off, touch next to it.
•To add an alarm, touch Add alarm, then enter details.
•To change an alarm, touch the time.
•To set a snooze period, in the Alarm Clock list
touch Menu > Settings > Snooze duration.
When an alarm sounds, touch Dismiss to turn it off or
Snooze to delay it. To cancel a snoozed alarm, drag
down the status bar and touch the alarm name.
Date & time
To set the date, time, time zone, and formats, touch
Menu > Settings > Date & time.
2 March 2012
25Web
Web
surf the web with your phone
Quick start: Web
From the home screen, touch > Browser.
•To ent e r a website address in the browser or your
home screen, just touch Search .
•To zoom in or out, pinch two fingers together or apart.
•To send the website address in a message, touch
Menu > More > Share page.
New window
Refresh
Bookmarks
Exit
Windows
More
Web Images Local News more
Google
Drag or flick to scroll.
Enter a web page URL.
Touch to open bookmarks,
windows, and more.
Connection
Mobile Network:
Wi-Fi:
2 March 2012
26 Web
Note: Your phone automatically uses your mobile phone
network to connect to the web. Your service provider
may charge to surf the web or download data. If you
can’t connect, contact your service provider.
Tip: You can connect to the web with “Quick start:
connections” on page 32.
Downloads
To download photos in your browser, touch a file link or
touch and hold a picture to choose Save image.
To show the files you downloaded, touch >
Downloads. Touch and hold an item to open it, see
details, or remove it from the list.
You can download “Apps” on page 8.
2 March 2012
27Location
Location
where you are, and where you’re going
Open Maps or just touch Search to find an address,
then get directions, check in, or save the location.
Quick start: Location
From the home screen, touch > Maps.
Google Maps™ offers powerful, user-friendly mapping
technology and local business information—including
business locations, contact information, and driving
directions.
To learn more, touch Menu > Help.
Chicago, IL
N Clark St
Wacker Dr
M
E Ontario St
E Ohio St
N Rush St
N Park St
N New St
N Wabash Ave
N Dearborn St
E Grand Ave
E Randolph St
N Micigan Ave
N Micigan Ave
rD submuloC N
W Lake St W Lake St
E Wacker Pl
State/Lake
Grand Red
Lake
Randolph
St Metra
Randolph/
Wabash
Washington-Blue
E S WaterSt
M
M
M
M
Ontario St
D
D
D
e
e
e
e
e
a
a
a
r
r
b
b
b
o
o
r
r
n
n
S
S
S
t
44 West Street
A
Search
More
Directions
Settings
Clear Map
Help
Touch to open, then touch
to add to Starred Places.
Drag or flick to scroll.
Find nearby places.
Show your location.
Show layers on the map.
Touch to get directions, open
your starred places and more.
2 March 2012
28 Photos & videos
Photos & videos
see it, capture it, share it!
Quick start: Photos & videos
From any screen, press to open the camera.
•To t a k e a photo, touch or press again.
•To record a video, in the viewfinder touch the screen,
then touch
Camera/video
to switch to the camcorder.
Press to start and stop recording.
•To open photos and videos, touch >
My Gallery, then touch Menu for options, like
Share.
Open your last
photo or video.
Touch the
screen to open
options.
Capture.
8MO2109
Zoom in/out.
2 March 2012
29Music
Music
when music is what you need...
Quick start: Music
From the home screen, touch > Music, then
choose a song to play it:
•To adjust volume, use the volume keys.
•When a song is playing, you touch Menu to use it
as a ringtone and more.
0:53 6:19
Max Kepler And ...
Running Roughshod
Libby Went Trailriding Without Me
Music
Controls
Playlists,
Shuffle, &
Repeat
2 March 2012
30 Music
•To hide the player and use other apps,
touch Home . Your music keeps playing. To return
to the player, flick down the status bar and touch .
•To stop the player, touch .
•Before a flight, turn off network and wireless
connections so that you can keep listening to music:
Press and hold Power/Lock > Airplane mode.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and
text messages) remain off in airplane mode.
Emergency calls to your region's emergency number
can still be made.
You can use your phone’s 3.5mm headset jack to
connect wired headphones, or go wireless with a
Bluetooth headset in “connections” on page 32.
To listen to FM radio stations, plug in a 3.5mm headset
and touch > Radio. Your phone uses the headset
wire as the radio antenna.
2 March 2012
31Music
Music files
To get songs for your music player, you can download
them from online services or copy them from your
computer. Your music player can play these file formats:
AMR, MP3, AAC, AAC+, eAAC+, MIDI, WAV, or OGG
Vorbis.
Note: Your phone does not support any DRM protected
files.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
To copy files from your computer to your phone, you
can use “connections” on page 32.
To copy a CD from your computer to your phone, you
can use a program, like Microsoft™ Windows™ Media
Player. First, make sure you change the format to MP3
(under Rip > Format in Windows Media Player).
2 March 2012
32 connections
connections
home, office, or hotspot
Quick start: connections
From the home screen, touch Menu > Settings >
Wireless & networks, then Bluetooth settings or
Wi-Fi settings.
Bluetooth™
To connect Bluetooth devices, touch Menu >
Settings > Wireless & networks > Bluetooth settings
Wi-Fi networks
Wi-Fi settings
Notify me when an open network is
available
Network notification
Wi-Fi
(Your network)
Bluetooth devices
Bluetooth settings
(Your Phone)
Device name
Scan for devices
Make device discoverable
Discoverable
Bluetooth
Pair with this device
(Nearby Bluetooth Device)
Turn Bluetooth power on & scan,
or turn off.
Change your phone’s Bluetooth
device name.
Turn Wi-Fi power on & scan, or
turn off.
Re-scan.
Connect a device found by the
scan.
Connect a network found by the
scan.
2 March 2012
33connections
> Scan for devices (or touch Bluetooth, if it is off).
Touch a device that your phone found, to connect it.
Bluetooth devices
Note: This requires an optional accessory.
You can connect your phone to a Bluetooth device for
handsfree calls, file transfers, and more:
1Make sure the device you are pairing with is in
discoverable mode.
Note: For questions about a Bluetooth device, check
the manufacturer’s manual or website.
2Touch Menu > Settings > Wireless & networks
> Bluetooth settings.
3Touch Scan for devices (or touch Bluetooth if it is
turned off). Your phone scans, and lists nearby
devices.
4Touch a device to connect.
5If necessary, touch Pair or enter the device passkey
(like 0000) to connect to the device. When the device
is connected, the Bluetooth connected indicator
appears in the status bar.
To reconnect a device you’ve connected before, just
turn it on.
To disconnect a device, just turn it off.
2 March 2012
34 connections
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Wi-Fi
To connect Wi-Fi networks, touch Menu > Settings
> Wireless & networks > Wi-Fi settings (touch Wi-Fi,
if it is off). Touch a network that your phone found, to
connect it.
Wi-Fi hotspot
To make your phone a hotspot that other devices can
use to connect to the Internet, touch Menu >
Settings > Wireless & networks > Tethering &
portable hotspot. Then, choose to enable USB
tethering or Portable Wi-Fi hotspot.
Cable connections
To use a cable connection, connect your phone’s micro
USB port to a standard USB port on your computer, then
use a computer program to transfer files to and from
your phone’s memory card. Your phone supports
microSD cards up to 32GB.
On your phone, flick down the status bar and touch to
enable your phone’s memory card.
You can download your phone’s driver files from
www.motorola.com/mymotoluxe.
2 March 2012
35Security
Security
help keep your phone safe
Quick start: Security
From the home screen, touch Menu > Settings >
Location & security.
•To set a lock pattern, PIN, or password that you
enter whenever you wake up the screen, touch
Menu > Settings > Location & security > Set
up screen lock. Follow the prompts to enter and
confirm the pattern, PIN, or password.
Device administration
Lock screen with a pattern, PIN, or password
Set up screen lock
Show password as you type
Turn off ephemeris auto download
Visible passwords
Credential storage
Screen unlock
Passwords
Add or remove device administrators
Select device administrators
Location & security settings
Set up SIM card lock
SIM card lock
Choose a number code required
to turn on your phone.
Set a lock pattern, PIN, or
password required to wake up
the screen.
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36 Security
Note: You can make emergency calls on a locked
phone (“Contacts” on page 17). A locked phone still
rings, but you need to unlock it to answer.
•To set a SIM card PIN that you must enter when you
turn on your phone, touch Menu > Settings >
Location & security > Set up SIM card lock > Lock
SIM card. Enter your SIM PIN code. To change your
code, choose Change SIM PIN.
Caution: If you enter an incorrect PIN code three
times, your phone locks your SIM card. To unlock it,
you need a PUK code from your service provider.
Reset
To reset your phone to factory settings and erase all the
data on your phone, touch Menu > Settings >
Privacy > Factory data reset > Reset phone.
Warning: All downloaded apps and user data on your
phone will be deleted.
2 March 2012
37Troubleshooting
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touchs and key presses, try a quick reset. Remove the
back cover and battery (“Assemble & charge” on page 5),
then replace and turn on your phone as usual.
Service & repairs
If you have questions or need assistance, we’re here to
help.
Go to www.motorola.com/repair (United States) or
www.motorola.com/support (Canada), where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at:
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
2 March 2012
38 Safety, Regulatory & Legal
Safety, Regulatory & Legal
Battery Use & Safety
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If
your mobile device uses a non-removable main battery (as stated in your product
information), details related to handling and replacing your battery should be
disregarded—the battery should only be replaced by a Motorola-approved service facility,
and any attempt to remove or replace your battery may damage the product.
Important: Handle and store batteries properly to avoid injury or damage.
Most
battery safety issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
• Don’t use tools, sharp objects, or excessive force to insert or remove the battery
as this can damage the battery.
• Don’t let the mobile device or battery come in contact with liquids.*
Liquids can
get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects.
If metal objects, such as jewelry, stay
in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.*
High temperatures
can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source
, such as a hair
dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.*
Dropping these items, especially
on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery
has been damaged in any of the ways listed here.
* Note:
Always make sure that any battery, connector and compartment covers are closed
and secure to avoid direct exposure of the battery to any of these conditions, even if your
product information states that your
mobile device
can resist damage from these
conditions.
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39Safety, Regulatory & Legal
Important: Motorola recommends you always use Motorola-branded batteries and
chargers for quality assurance and safeguards.
Motorola’s warranty does not cover
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as
Invalid Battery
or
Unable to Charge
,
take the following steps:
•
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
•
If there is no hologram, the battery is not a Motorola battery;
•
If there is a hologram, replace the battery and try charging it again;
•
If the message remains, contact a Motorola authorized service center.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling:
Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling
can be found at
www.motorola.com/recycling
Disposal:
Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling organizations
for more information on how to dispose of batteries.
Warning:
Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your product’s battery:
•
During charging, keep your battery and charger near room temperature for efficient
battery charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long time may take more time to charge.
•
Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
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40 Safety, Regulatory & Legal
your mobile device’s warranty. For a list of Motorola accessories, visit
www.motorola.com/products
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving may
cause distraction, and may be prohibited or restricted in certain areas—always obey the
laws and regulations on the use of these products.
While driving, NEVER:
•
Type, read, enter or review texts, emails, or any other written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required by law in your area.
•
Enter destination information into a navigation device
before
driving.
•
Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
•
Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
•
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart
(in English only).
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one
before) when exposed to flashing lights or light patterns, such as when playing video games,
or watching videos with flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur: seizures,
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts, please consult with
your physician before using an application that produces flashing-light effects on your mobile
device.
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41Safety, Regulatory & Legal
Caution About High Volume Usage
Warning:
Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your hearing
could be affected. To protect your hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
Children
Keep your mobile device and its accessories away from small children.
These
products are not toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
Supervise access for older children.
Similar to a computer, if an older child does use
your mobile device, you may want to monitor their access to help prevent:
•
Exposure to inappropriate apps or content.
•
Improper use of apps or content.
•
Loss of data.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
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42 Safety, Regulatory & Legal
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as grain dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries, unless it is a radio product type especially qualified for use in such areas
and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In
such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance with
local laws. Contact your local regulatory authorities for more
information.
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
Do not use tools.
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43Safety, Regulatory & Legal
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
•
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
•
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If
you do not use a body-worn accessory supplied or approved by Motorola, ensure that
whatever product is used is free of any metal and that it positions the mobile device at
least 2.5 cm (1 inch) away from the body.
•
Using accessories not supplied or approved by Motorola may cause your mobile device to
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at:
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
For indoor use only.
Symbol Definition
2 March 2012
44 Safety, Regulatory & Legal
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such
as hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
flight.
Medical Devices
If you have a medical device, including an implantable medical device such as a pacemaker
or defibrillator, consult your healthcare provider and the device manufacturer’s directions
before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to minimize the potential for
interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Specific Absorption Rate (FCC & IC)
SAR (IEEE)
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR
EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC) and Industry Canada (IC). These limits include a
substantial safety margin designed to assure the safety of all persons, regardless of age and
health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands. The highest SAR values
under the FCC and IC guidelines for your device model are listed below:
Head SAR UMTS 1900, Wi-Fi, Bluetooth 0.681 W/kg
Body-worn SAR UMTS 1900, Wi-Fi, Bluetooth 1.46 W/kg
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45Safety, Regulatory & Legal
During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at
www.motorola.com/rfhealth
.
European Union Directives Conformance
Statement
EU Conformance
The following CE compliance information is applicable to Motorola mobile devices that carry
one of the following CE marks:
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
•
All other relevant EU Directives
For products that support Wi-Fi 802.11a (as defined in your product information): This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
The following gives an example of a typical Product Approval Number:
0168
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
0168
0168
Product
Approval
Number
2 March 2012
46 Safety, Regulatory & Legal
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at
www.motorola.com/rtte
(in English only). To find your DoC, enter
the Product Approval Number from your product’s label in the “Search” bar on the website.
FCC Notice to Users
FCC Notice
The following statement applies to all products that bear the FCC logo on the
product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in your product information): This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
Industry Canada Notice to Users
Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This device may not cause interference and (2)
This device must accept any interference, including interference that may cause undesired
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47Safety, Regulatory & Legal
operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with
Canadian ICES-003.
Software Notices
Soft ware Copy right Notice
Warning against unlocking the bootloader or altering a product's operating system
software:
Motorola strongly recommends against altering a product's operating system,
which includes unlocking the bootloader, rooting a device or running any operating software
other than the approved versions issued by Motorola and its partners. Such alterations may
permanently damage your product, cause your product to be unsafe and/or cause your
product to malfunction. In such cases, neither the product nor any damage resulting
therefrom will be covered by warranty.
Important FCC information:
You must not make or enable any changes to the product that
will impact its FCC grant of equipment authorization. The FCC grant is based on the product's
emission, modulation, and transmission characteristics, including: power levels, operating
frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM),
and intended method of using the product (e.g., how the product is held or used in proximity
to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to
operate a transmitting product without a valid grant.
Location Services
GPS & AGPS
The following information is applicable to Motorola mobile devices that provide location
based functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the Federal
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
service provider's network and therefore airtime, data charges, and/or additional charges
may apply in accordance with your service plan. Contact your wireless service provider for
details.
Your mobile device can also use Wi-Fi signals to determine your approximate location, using
information from known and available Wi-Fi networks.
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48 Safety, Regulatory & Legal
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology also
transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology
in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and
might not work in your area
. Therefore:
•
Always tell the emergency responder your location to the best of your ability; and
•
Remain on the phone for as long as the emergency responder instructs you.
Navigation
Navigation
The following information is applicable to Motorola mobile devices that provide navigation
features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey
posted road signs.
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
• Monitor access
—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your device’s security and lock features, where
available.
• Keep software up to date
—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
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49Safety, Regulatory & Legal
• Secure Personal Information
—Your mobile device can store personal information in
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note:
For information on how to backup or wipe data from your mobile device, go to
www.motorola.com/support
• Online accounts
—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location (where available).
• Applications and updates
—Choose your apps and updates carefully, and install from
trusted sources only. Some apps can impact your phone’s performance and/or have
access to private information including account details, call data, location details and
network resources.
•Wireless
—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
• Location-based information
—Mobile devices enabled with location based
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See
“Location Services” for more details.
• Other information your device may transmit
—Your device may also transmit testing
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at
privacy@motorola.com
, or contact
your service provider.
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids.
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50 Safety, Regulatory & Legal
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven,
or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate
materials.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that any battery,
connector and compartment covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively, you
may return unwanted mobile devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved national recycling schemes, and
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51Safety, Regulatory & Legal
further information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board
that may contain very small amounts of perchlorate. In such cases, California law requires
the following label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed
of. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
(in English only).
There is no special handling required by consumers.
Hearing Aid Compatibility with Mobile
Phones
Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has “Rated for Hearing Aids” printed on it, the following explanation
applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their box or
a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this
mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids. It is important to try the
different features of this phone thoroughly and in different locations, using your hearing aid
or cochlear implant, to determine if you hear any interfering noise. Contact your service
provider or Motorola for information on hearing aid compatibility. If you have questions about
return or exchange policies, contact your service provider or phone retailer.
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52 Safety, Regulatory & Legal
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in
them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing
device manufacturer or hearing health professional may help you find results for your hearing
device. The more immune your hearing aid is, the less likely you are to experience
interference noise from mobile phones.
Software Copyright
Soft ware Copy right Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Content Copyright
Content Copyri ght
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
2 March 2012
53Safety, Regulatory & Legal
Open Source Software Information
OSS Information
For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model
number and the software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website
opensource.motorola.com
(in English only) also contains
information regarding Motorola's use of open source.
Motorola has created the
opensource.motorola.com
website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this Motorola mobile device, please
press Menu Key >
Settings
>
About phone
>
Legal information
>
Open source licenses
. In addition, this Motorola device may include self-contained
applications that present supplemental notices for open source packages used in those
applications.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and
International Trade.
Product Registration
Reg istra ti on
Online Product Registration:
www.motorola.com/us/productregistration
(in English only)
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
2 March 2012
54 Safety, Regulatory & Legal
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to
www.motorola.com/repair
(United States) or
www.motorola.com/support
(Canada), where you can select from a number of
customer care options. You can also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or
otherwise obtain and accept software updates from Motorola or a Motorola Authorized
Repair Center. You are responsible for any applicable carrier service fees incurred while
obtaining the required downloads. Complying with the warranty process, repair
instructions and accepting such software updates is required in order to receive additional
warranty support.
4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.
To obtain service or other information, please access and review the online
Customer Support section of Motorola's consumer website at
www.motorola.com
.
2 March 2012
55Safety, Regulatory & Legal
Motorola Mobility Inc. Limited Global
Warranty Mobile Phones
Warranty
Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transferable.
What Does this Limited Warranty Cover?
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc
or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which
accompany such Mobile Phone ("Product") against defects in materials and workmanship,
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the country
where the Product is purchased, whichever is longer ("Warranty Period").
Repairs made under this Limited Warranty are covered for the balance of the original
Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the
original product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased.
Motorola may provide service outside the country of purchase, to the extent that it is possible
and under the terms and conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
2 March 2012
56 Safety, Regulatory & Legal
Product with a replacement Product that is new or which has been reconditioned/refurbished
or otherwise remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the terms and
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
, such as batteries or protective coatings designed to diminish over
time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b)
Cosmetic damage
, including but not limited to scratches, dents, cracks or other
cosmetic damage.
(c)
Damage caused by use with non-Motorola products.
Defects or damage that result
from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
(d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes
; including but not limited to: (i) improper usage or operation (e.g.
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or
similar substances (except for Products sold as resistant to such substances, but only to the
extent the damage was not caused by incorrectly securing the phone's protective elements or
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the
Products for commercial rental purposes; or (iv) external causes or acts which are not the
fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of
God, are excluded from coverage.
(e)
Unauthorized Service or Modification.
Defects or damage resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way,
2 March 2012
57Safety, Regulatory & Legal
including but not limited to tampering with or altering the software, by someone other than
Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the
foregoing, any Product which has had its bootloader unlocked, or whose operating system
has been altered, including any failed attempts to unlock the bootloader or alter such
operating system, is not covered by this warranty, regardless of whether such modifications
are authorized, approved, or otherwise sanctioned by Motorola.
(f)
A product or part that has been modified in any manner without the written
permission of Motorola.
Products that have been altered in any manner so as to prevent
Motorola from determining whether such Products are covered under the terms of this
Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to
(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other
evidence of tampering. Do not open the Product or attempt to repair the Product yourself;
such conduct may cause damage that is not covered by this warranty.
(g)
Normal wear and tear or otherwise due to the normal aging of the Product.
(h)
Defects, damages, or the failure of the Product due to any communication
service or network you subscribe to or use with the Products.
(i)
All software, including operating system software, third-party software,
applications, and all other software of any kind.
Software distributed by Motorola is
provided "AS-IS" and "AS AVAILABLE," "WITH ALL FAULTS" and without a warranty of any
kind. The Limited Warranty does not apply to any non-Motorola product or any software,
even if packaged or sold with the Motorola hardware, unless otherwise required by
applicable local law.
(j)
Products that have been refurbished, reconditioned, or remanufactured
, except for
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all
costs associated with such out of warranty repair will be your responsibility.
What Other Limitations are There?
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR
IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY
SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND
AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,
INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS
LIMITED WARRANTY.
2 March 2012
58 Safety, Regulatory & Legal
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN
OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT
LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH
WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS
LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR,
REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION
SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS
LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION
WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT
DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR
LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF
OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR
CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY
COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED WITH MOTOROLA
PRODUCTS, OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR
DATA STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS.
•
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE
LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR
PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION.
• DATA BACKUP:
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
2 March 2012
59Safety, Regulatory & Legal
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA, SOFTWARE OR
OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER YOUR PRODUCT FOR
WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY OR PERSONAL
INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE RESPONSIBLE FOR
REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER APPLICATIONS AND
PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE CENTERS ARE NOT
RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES, CONTENT, APPLICATIONS AND
PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR WARRANTY SERVICE. YOUR PRODUCT
OR A REPLACEMENT PRODUCT WILL BE RETURNED TO YOU AS YOUR PRODUCT WAS
CONFIGURED WHEN ORIGINALLY PURCHASED, SUBJECT TO APPLICABLE SOFTWARE
UPDATES. MOTOROLA MAY INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF
WARRANTY SERVICE THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER
VERSION OF THE OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED
ON THE PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF
THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH
INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.
• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT'S
OPERATING SYSTEM SOFTWARE:
MOTOROLA STRONGLY RECOMMENDS AGAINST
ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE
BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN
THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS
MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE
AND/OR CAUSE YOUR PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT
NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.
• IMPORTANT FCC INFORMATION:
YOU MUST NOT MAKE OR ENABLE ANY CHANGES TO
THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION. THE FCC
GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION
CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING FREQUENCIES AND
BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES (E.G., CDMA, GSM), AND
INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN
PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE FACTORS WILL INVALIDATE THE FCC
GRANT. IT IS ILLEGAL TO OPERATE A TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
2 March 2012
60
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note:
The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Google, the Google logo, Google Maps, Google Talk, Google
Latitude, Gmail, YouTube, Picasa, Google Books, Google Docs, Google Goggles, Google
Finance, Google Places, Google Maps Navigation Beta, Google Calendar, Android and
Android Market are trademarks of Google, Inc. All other product or service names are the
property of their respective owners.
© 2012 Motorola Mobility, Inc. All rights reserved.
Caution:
Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: MOTOLUXE (XT615)
Manual Number: 68016902001-A
2 March 2012

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