Motorola Mobility T56JM1 Portable Cellular/ PCS CDMA Transceiver with BT User Manual
Motorola Mobility LLC Portable Cellular/ PCS CDMA Transceiver with BT
Exhibit 8 Users Manual
User Guide
VE20 by Motorola®
www.sprint.com
© 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks
are trademarks of Sprint Nextel.
3/12/08
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note: Do not ship your phone to the above address. If you need to return your phone for repairs, replacement, or warranty
service, please contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and
other product specifications, as well as the information contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
© Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other
product or service names are the property of their respective owners.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-
exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Manual number: 6809529A67
Software Version: N/A
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . ii
Section 1: Getting Started. . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . 3
Setting Up Your Voicemail. . . . . . . . . . . . . . . . . . . . 4
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 4
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . 7
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . 8
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Viewing the Display Screen . . . . . . . . . . . . . . . . . 10
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . 12
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Turning Your Phone On and Off. . . . . . . . . . . . . . 14
Using Your Phone’s Battery and Charger. . . . . . 14
Navigating Through the Menus . . . . . . . . . . . . . . 18
Displaying Your Phone Number . . . . . . . . . . . . . 19
Making and Answering Calls. . . . . . . . . . . . . . . . 19
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . 36
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
TTY Use With Sprint Service . . . . . . . . . . . . . . . . 39
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . 40
2C. Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Accessing the Security Menu . . . . . . . . . . . . . . . 43
Using Your Phone’s Lock Feature . . . . . . . . . . . . 43
Using Special Numbers . . . . . . . . . . . . . . . . . . . . 45
Limiting the Use of Your Phone . . . . . . . . . . . . . . 45
Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . 47
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . 47
Security Features for Sprint Power Vision . . . . . 48
2D. Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Understanding Roaming . . . . . . . . . . . . . . . . . . . 50
Setting Your Phone’s Roam Mode. . . . . . . . . . . . 51
Alerting Yourself to Roaming . . . . . . . . . . . . . . . . 52
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using Data Roam Guard . . . . . . . . . . . . . . . . . . . 53
2E. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . 54
Call History Options . . . . . . . . . . . . . . . . . . . . 55
Making a Phone Call From Call History . . . . . . 55
Saving a Phone Number From Call History . . . 55
Prepending a Phone Number From
Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Erasing Call History. . . . . . . . . . . . . . . . . . . . . . . . 56
2F. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Adding a New Contacts Entry. . . . . . . . . . . . . . . 58
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . 58
Adding a Phone Number to a Contacts
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Assigning Speed Dial Numbers . . . . . . . . . . . . . 60
Assigning a Ringer or Picture to an Entry. . . . . 60
Assigning an Email Address or Web
Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Assigning a Date. . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Working With Distribution Lists . . . . . . . . . . . . . . . 62
Editing a Contacts Entry or Distribution List . . . . 62
Managing Your Contacts. . . . . . . . . . . . . . . . . . . . 63
Viewing Memory Status. . . . . . . . . . . . . . . . . . . . . 63
Dialing Sprint Services. . . . . . . . . . . . . . . . . . . . . . 63
Using Sprint Mobile Sync . . . . . . . . . . . . . . . . . . . 65
2G. Calendar and Tools . . . . . . . . . . . . . . . . . 66
Using Your Phone’s Calendar . . . . . . . . . . . . . . . 66
Using Your Phone’s Alarm Clock . . . . . . . . . . . . 68
Using Your Phone’s File Manager . . . . . . . . . . . . 69
Using the Calculator . . . . . . . . . . . . . . . . . . . 73
Using the Tip Calculator. . . . . . . . . . . . . . . . 73
Using the World Clock. . . . . . . . . . . . . . . . . . . . . . 73
Using the Stop Watch . . . . . . . . . . . . . . . . . . . . . . 75
Using the Currency Converter . . . . . . . . . . . 75
Using the Unit Converter . . . . . . . . . . . . . . . 76
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using Voice Records . . . . . . . . . . . . . . . . . . 77
2H. Voice Services . . . . . . . . . . . . . . . . . . . . . . . 79
Using Automatic Speech Recognition (ASR) . . 79
Setting Up Voice Recognition. . . . . . . . . . . . . . . . 81
Working With Voice Recognition . . . . . . . . . . . . . 84
2I. microSD Card . . . . . . . . . . . . . . . . . . . . . . . 87
Using Your Phone’s microSD Card
and Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Working With the microSD Card . . . . . . . . . . . . . 91
2J. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . 98
Shooting Your Videos . . . . . . . . . . . . . . . . . 100
Sending Pictures and Videos. . . . . . . . . . . 101
Using Sprint Picture Mail. . . . . . . . . . . . . . . 103
2K. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Turning Bluetooth On and Off. . . . . . . . . . . . . . . 107
Setting Up Bluetooth . . . . . . . . . . . . . . . . . . 108
Transferring Files Between Your Phone
and Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . 111
Section 3: Sprint Service. . . . . . . . . . . . . . . . . 113
3A. Sprint Service Features: The Basics . . 114
Using Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Using SMS Text Messaging . . . . . . . . . . . . . . . . 118
Using SMS Voice Messaging. . . . . . . . . . . . . . . 120
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Responding to Call Waiting . . . . . . . . . . . . . . . . 122
Making a Three-Way Call. . . . . . . . . . . . . . . 123
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . 123
Updating Phone Software. . . . . . . . . . . . . . . . . . 124
3B. Sprint Power Vision . . . . . . . . . . . . . . . . . 125
Sprint Power Vision Applications. . . . . . . . . . . . 125
Getting Started With Sprint Power Vision. . . . . 126
Accessing Messaging. . . . . . . . . . . . . . . . . . . . . 130
Downloading Content . . . . . . . . . . . . . . . . . . . . . 133
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . 135
On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Phone as Modem. . . . . . . . . . . . . . . . . . . . . . . . . 140
Sprint Power Vision FAQs. . . . . . . . . . . . . . . . . . 142
3C. Entertainment: Sprint TV and
Sprint Music 143
Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
The Sprint Music Store . . . . . . . . . . . . . . . . . . . . 146
Sprint Music Manager. . . . . . . . . . . . . . . . . . . . . 151
Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . 152
3D. Sprint Voice Command . . . . . . . . . . . . . 153
Getting Started With Sprint Voice Command. 153
Creating Your Own Address Book . . . . . . . . . . 154
Making a Call With Sprint Voice Command. . 155
Accessing Information . . . . . . . . . . . . . . . . . . . . 155
Section 4: Safety and Warranty Information 157
4A. Important Safety Information . . . . . . . . 158
General Precautions . . . . . . . . . . . . . . . . . . . . . . 158
Safety and General Information . . . . . . . . . . . . 159
FCC Notice To Users . . . . . . . . . . . . . . . . . . . . . 164
Using Your Phone With a Hearing
Aid Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Specific Absorption Rate Data . . . . . . . . . . . . . 166
Information From the World Health
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Product Registration . . . . . . . . . . . . . . . . . . . . . . 168
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . 169
User Guide Proprietary Notice. . . . . . . . . . . . . . 169
Export Law Assurances . . . . . . . . . . . . . . . . . . . 169
Wireless: The New Recyclable . . . . . . . . . . . . . 169
California Perchlorate Label. . . . . . . . . . . . . . . . . 170
Privacy and Data Security . . . . . . . . . . . . . . . . . . 170
Smart Practices While Driving . . . . . . . . . . . . . . 171
4B. Manufacturer’s Warranty . . . . . . . . . . . . . 173
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . 173
Service and Repairs. . . . . . . . . . . . . . . . . . . . . . . 178
i
Introduction
This User Guide introduces you to Sprint® service and all
the features of your new phone. It’s divided into four
sections:
ࡗSection 1: Getting Started
ࡗSection 2: Using Your Phone
ࡗSection 3: Sprint Service Features
ࡗSection 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight
special shortcuts and timely reminders to help you
make the most of your new phone and service. The
Table of Contents and Index will also help you quickly
locate specific information.
You’ll get the most out of your phone if you read each
section. However, if you’d like to get right to a specific
feature, simply locate that section in the Table of
Contents and go directly to that page. Follow the
instructions in that section, and you’ll be ready to use
your phone in no time.
User
Guide
Note
Because of updates in phone software, this
printed guide may not be the most current
version for your phone. Visit www.sprint.com
and log on to My Sprint Wireless to access
the most recent version of the user guide.
WARNING Please refer to the Important Safety
Information section on page 158 to learn
about information that will help you safely use
your phone. Failure to read and follow the
Important Safety Information in this phone
guide may result in serious bodily injury,
death, or property damage.
ii
Your Phone’s Menu
The following table outlines your phone’s menu
structure. For more information about using your
phone’s menus, see “Navigating Through the Menus”
on page 18.
Web
Call History
1: Recent History
2: Missed Calls
3: Incoming Calls
4: Outgoing Calls
Navigation
On Demand
Missed Alerts
Entertainment Center
My Content
1: Application Manager
2: Games
1: Get New 2: My Content Manager
3: Themes
1: Get New 2: My Content Manager
3: Sprint 4: Moto
5: 2.5 Bottom 6: Email
4: Ringers
1: Get New 2: My Content Manager
5: Screen Savers
1: Get New 2: My Content Manager
3: Screen Saver Preview
6: Applications
1: G e t N e w 2 : M y C o nt e n t M a n ag e r
3: Sprint Movies 4: ToneMaker
5: Where
7: IM & Email
1: Get New 2: My Content Manager
3: Instant Messaging
8: Call Tones
iii
Messaging
1: Send Message
1: Text Message 2: Picture Mail
3: Voice SMS 4: Email
5: IM
2: Text Messaging
1: Inbox 2: Outbox
3: Sent Folder 4: Details Folder
5: Send Message
3: Picture Mail
1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending Message
5: Send Message
4: Premium Content
5: Voice SMS
1: Inbox 2: Outbox
3: Send Message
6: Email
7: IM
8: Chat & Dating
9: Voicemail
10: Settings
1: Notification
1: Msg and Icon 2: Icon Only
2: New Message
1: On 2: Off
3: Text Messaging
1: Delivery Receipt 2: Auto-Delete
3: Callback Number 4: Add Signature
5: Continue Drafts 6: Preset Messages
4: Voice SMS
1: Speaker Phone 2: Connect
3: From Name
5: Picture Mail
Store Front
Pictures
1: Camera
Press the right softkey to view the following options:
1: Self Timer
iv
1: Off 2: 5 Seconds
3: 10 Seconds 3: 15 Seconds
2: Fun Tools
1: Color Effect 2: Apply Fun Frame
3: Settings
1: Brightness 2: White Balance
3: Multiple Shots 4: Resolution
5: Quality 6: Sounds
7: Icons Display
2: Camcorder
Press the right softkey to view the following options:
1: Self Timer
1: Off 2: 5 Seconds
3: 10 Seconds 3: 15 Seconds
2: Color Effect
3: Settings
1: Brightness 2: White Balance
3: Video Mode 4: Resolution
5: Cue Sound 6: Icon Displays
3: Picture Mail
1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending Messages
5: Send Message
4: My Albums
1: In Phone 2: Memory Card
3: Online Albums
5: Print
6: Account Info
7: Settings
1: Auto-Save to... 2: Location
3: Status Bar
Contacts
1: New
1: Contact 2: Group
2: Options
Press the right softkey to view the following options:
1: Filter by
1: No Filter 2: By Contact
3: By Type
2: Select Multiple
3: Memory Status
4: Speed Dial
5: My Business Card
v
6: Services
1: Customer Solutions 2: Account Info.
3: Dir. Assistance 4: Sprint Operator
5: Voice Command 6: Voicemail
7: Community Info 8: Non Emergency
9: Traffic Info 10: Repair Service
11: TTY Relay Service 12: Call Before Dig
13: Emergency
7: Sprint Mobile Sync
8: Hide Secret
Settings/Tools
1: Settings
1: Display
1: Main Display 2: External Display
3: Assign Keys 4: Incoming Calls
5: Font Size 6: Language
2: Sounds
1: Volume 2: Ringer Type
3: Alerts 4: Key Tones
5: Voice Guide 6: Vibration Protection
3: Bluetooth
1: Bluetooth Power 2: Rename Motorola Phone
3: Set Discoverable 4: Set Exchange Folder
5: Set Voice Priority
4: Messaging
1: Notification 2: New Message
3: Text Messaging 4: Voice SMS
5: Picture Mail
5: Side KeyGuard
6: Text Entry
1: Auto Space 2: Word Completion
7: Ph on e I n f o
1: My Phone Number 2: Icon Glossary
3: Version 4: Advanced
5: Update Software 6: Update PRL
7: My Account
8: Accessibility
1: TTY 2: Hearing Aid
3: Font Size 4: Voice Services
5: Vibration Protection
9: Airplane Mode
1: Off 2: On
3: On at Power Up
10: Browser
1: Bookmarks 2: Edit Homepage
11: Call Setup
vi
1: Auto Answer 2: Abbreviated Dialing
3: Call Answer 4: Contacts Match
5: Incoming Calls 6: Auto Redial
12: Data Services
1: Data Services 2: Net Guard
3: Update Profile
13: Headset Mode
1: Normal 2: Discreet
14: Location
15: Restrict access
16: Roaming
1: Set Mode 2: Call Guard
3: Data Roam Guard
17: Se cur i t y
18: Wireless Backup
2: Tools
1: Alarm
2: Bluetooth
1: Add New Devices 2: Convert to Hands Free
3: Send files 4: Send Contacts
5: Send Business Card 6: Print Pictures
7: Trusted Devices 8: Bluetooth Power
3: Music Transfer
4: Calculator
5: Calendar
6: File Manager
1: Pictures 2: Videos
3: Music 4: Recordings
7: Notepad
8: World Clock
9: Update Phone
1: Update Firmware 2: Update PRL
10: Voice Memo
11: Voice Recognition
12: Tip Calculator
13: Stop Watch
14: Currency Converter
15: Unit Converter
1: Area 2: Energy
3: Force 4: Length
5: Mass 6: Power
7: Speed 8: Temperature
9: Volume
Section 1
Getting Started
2 Section 1A. Setting Up Service
Section 1A
Setting Up Service
ࡗSetting Up Your Phone (page 2)
ࡗActivating Your Phone (page 3)
ࡗSetting Up Your Voicemail (page 4)
ࡗSprint Account Passwords (page 4)
ࡗGetting Help (page 5)
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint service.
Setting Up Your Phone
1. Install the battery (if necessary):
ⅢRemove the battery door:
●Press the release button and slide the door
toward the bottom of the phone.
●Lift the door off.
ⅢInsert the bottom of the battery into the battery
area:
●Insert the battery into the opening, making
sure the connectors align. Gently press down
to secure the battery.
ⅢReplace the battery door.
ⅢSlide the battery up to lock it into place.
2. Press O to turn the phone on.
ⅢYour phone will turn on, search for Sprint service,
and enter standby mode.
ⅢIf your phone is not yet activated, or if it is locked,
see “Activating Your Phone” on the following
page for more information.
3. Make your first call.
ⅢUse your keypad to enter a phone number.
ⅢPress N.
Setting Up Service
Section 1A. Setting Up Service 3
Activating Your Phone
Determining If Your Phone Is Already
Activated
ⅷIf you purchased your phone at a Sprint Store, it is
probably activated and ready to use.
ⅷIf you received your phone in the mail, it may activate
automatically when you first turn it on, or you may
need to perform a few simple activation steps.
1. Press O to turn the phone on.
ⅢIf your phone activates automatically, you will see
a brief message and your phone will enter
standby mode. Proceed to step 4.
ⅢIf you do not see an activation message, please
proceed to step 2.
2. Press M > Web. (There is no charge to use this
service during phone activation.)
3. Follow the onscreen prompts to update your profile
and activate your phone. A message is displayed
when the process is completed.
4. Your phone should power off and then back on. If
this does not occur, press and hold O to power
the phone off and then press and hold O to
power the phone back on.
5. To confirm your activation, make a phone call.
For assistance with phone activation, call Sprint
Customer Service at 1-800-SPRINT1 (1-800-777-4681)
from any other phone.
Note Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 17 for details.
Tip Do not press O while the phone is being activated.
Pressing O cancels the activation process.
4 Section 1A. Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in
use or turned off. Therefore, Sprint recommends that
you set up your voicemail and personal greeting as
soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold 1.
2. Follow the system prompts to:
ⅢCreate your passcode.
ⅢRecord your name announcement.
ⅢRecord your greeting.
ⅢChoose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding 1,
bypassing the need for you to enter your
passcode).
For more information about using your voicemail, see
“Using Voicemail” on page 114.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data Sprint Power Vision® account.
To ensure that no one else has access to your
information, you need to create passwords to protect
your privacy.
Account Username and Password
If you are the account owner, you create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
Tip When calling Sprint Customer Service, you will be
asked for information printed under the battery.
Power the phone off and remove the battery prior to
calling customer service. Note Voicemail Passcode
If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that you
enable your voicemail passcode.
Setting Up Service
Section 1A. Setting Up Service 5
else receives the bill for your Sprint service), you can
get a sub-account password at www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 4 for more information on your
voicemail password.
Sprint Power Vision Password
With your Sprint Power Vision phone, you may elect to
set up an optional Sprint Power Vision password to
control access and authorize Premium Service
purchases.
For additional information, or to change your
passwords, sign on to www.sprint.com or call Sprint
Customer Service at 1-800-SPRINT1 (1-800-777-4681).
Getting Help
Managing Your Account
Online: www.sprint.com
ⅷAccess your account information.
ⅷCheck your minutes used (depending on your Sprint
service plan).
ⅷView and pay your bill.
ⅷMake your life easier by enrolling in Sprint online
billing and automatic payment.
ⅷPurchase accessories.
ⅷShop for the latest phones.
ⅷView other Sprint service plans and options.
ⅷLearn more about Sprint Power Vision and other
great products like games, ringers, screen savers,
and more.
6 Section 1A. Setting Up Service
From Your Sprint Phone
ⅷPress *4TALK to check minute usage and account
balance.
ⅷPress *3TALK to make a payment.
ⅷPress *2TALK to access a summary of your Sprint
service plan or get answers to other questions.
From Any Other Phone
ⅷSprint Customer Service: 1-800-SPRINT1
(1-800-777-4681).
ⅷBusiness Customer Service: 1-800-927-2199.
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
ᮣPress 411 TALK.
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
ᮣPress 0 TALK.
For more information or to see the latest in products
and services, visit us online at www.sprint.com.
Section 2
Your Phone
8 Section 2A. Phone Basics
Section 2A
Phone Basics
ࡗKey Functions (page 9)
ࡗViewing the Display Screen (page 10)
ࡗFeatures of Your Phone (page 12)
ࡗAccessories
ࡗTurning Your Phone On and Off (page 14)
ࡗUsing Your Phone’s Battery and Charger (page 14)
ࡗNavigating Through the Menus (page 18)
ࡗDisplaying Your Phone Number (page 19)
ࡗMaking and Answering Calls (page 19)
ࡗEntering Text (page 26)
Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your phone.
Your Phone
1. External Charge
Indicator 2. Camera Lens
3. Bluetooth Indicator
4.Camera
Key
5.External
Display
6.Touch-
Sensitive
Buttons
7. Connector
8.Smart Key
9.Volume
Key
Phone Basics
Section 2A. Phone Basics 9
Key Functions
1. External Charge Indicator indicates the battery is
charging (not visible when it is off).
2. Camera Lens lets you capture clear pictures and
videos.
3. Bluetooth Indicator indicates that Bluetooth is
powered on (not visible when it is off).
4. Camera Key allows you to activate the phone's built-
in camera.
5. External Display Screen provides all the information
you need to operate your phone, such as
incoming call notification, Contacts, date and time,
signal coverage, battery strength, and much more
when your phone is closed.
6. Touch-Sensitive Buttons appear on the external
display when your phone is closed. Pressing the
Touch-Sensitive Buttons lets you access phone
functions without opening the flip. The buttons that
appear change depending on how you are using
your phone. When your phone is in standby mode,
pressing these buttons lets you access Sprint TV,
the Sprint Music Store, or the camera. If you are
using Sprint TV or the Sprint Music Store,
additional Touch-Sensitive Buttons allow you to
play music and videos, pause, fast-forward, rewind,
go to next, repeat, change channels, and stop.
7. Connector allows you to plug in a headset for
convenient, hands-free conversations, the battery
charger, and other optional accessories, such as a
USB cable.
8. Smart Key anticipates the next action you are likely
to perform. For example, when you highlight a
menu item, you can press the Smart Key to select it.
You can also use the Smart Key to make and end
calls, navigate menus, or exit applications when
your phone is closed. Experiment with your Smart Key
to see all it can do.
Tip To prevent these Touch-Sensitive Buttons from
being pressed accidently, you can use your
phone’s KeyGuard feature to lock them. To
activate and deactivate the KeyGuard feature,
press and hold the Smart Key and the Camera
Key. For more information on the KeyGuard
feature, see “KeyGuard” on page 44.
10 Section 2A. Phone Basics
9. Volume Keys allow you to adjust the ringer volume
in standby mode (with the phone open) or adjust
the voice volume during a call. You can use the
Volume keys to scroll up or down the different
menu options. To mute the ringer during an
incoming call, press the volume key up or down.
10. Left Softkey lets you select actions and menu items
appearing on the bottom left of the display screen.
11. Right Softkey lets you select actions and menu items
appearing on the bottom right of the display
screen.
12. Back Key deletes characters from the display in text
entry mode. When in a menu, press BACK to return
to the previous menu.
13. Power/End Key ends a call. Press and hold P for
two seconds to turn your phone on or off. While in
the main menu, it returns the phone to standby
mode and cancels your input. When you receive
an incoming call, press P to enter silent mode
and mute the ringer.
14. Navigation Keys scroll through the phone’s menu
options and act as shortcut keys from standby
mode.
15. Talk Key allows you to place or receive calls, answer
Call Waiting, and use Three-Way Calling.
16. Menu/OK Key selects the highlighted choice when
navigating through a menu. From standby mode,
pressing S takes you to the main menu.
17. Speaker Key turns the speakerphone on or off
during a call. Press s to answer a call in
speakerphone mode.
Viewing the Display Screen
Your phone’s display screen provides a wealth of
information about your phone’s status and options. This
list identifies some of the symbols you’ll see on your
phone’s display screen:
indicates your current signal strength. (The
more lines you have, the stronger your signal.)
indicates your phone cannot find a signal.
Tip To view a complete list of your phone’s icons and
descriptions, press S > Settings > Phone Info >
Icon Glossary.
Phone Basics
Section 2A. Phone Basics 11
indicates you are “roaming” off the Sprint
National Network.
(steady) indicates Bluetooth is active;
(flashing) indicates phone is in discovery
mode.
indicates Bluetooth is connected.
indicates that the TTY option is on.
indicates speakerphone is on.
indicates voice recognition is active.
indicates your phone is set to ring for
incoming calls.
indicates that your ringer is turned off and the
vibrate option is not enabled.
indicates that the vibrate option is enabled.
indicates Silence All mode is set.
indicates an active 3G connection.
indicates that a secure data call is in progress.
indicates that a call is in progress.
indicates a data cable is connected to your
phone.
indicates you have multiple types of new
notifications.
indicates you have voicemail messages.
(Press and hold 1 to call your voicemail
box.)
indicates you have a new message (text
message, SMS Voice message, or Picture
Mail).
indicates the alarm clock or calendar
notification is set.
indicates a missed phone call.
indicates your phone’s location feature is off.
indicates your phone’s location feature is on.
12 Section 2A. Phone Basics
indicates Sprint Power Vision connection/
coverage (EVDO).
indicates Sprint Vision connection/coverage
(1XRTT/CDMA Packet Data Service).
indicates battery charge level (icon shown is
full).
indicates battery charge level is low.
indicates you are in Airplane mode.
Features of Your Phone
The VE20 is lightweight, easy to use, and reliable, and it
offers many features and service options. This list
previews some of those features and provides page
numbers where you can find out more:
ⅷCDual band (800/1900 digital MHz) allows you to
make and receive calls while on the Sprint National
Network and to roam on other networks where Sprint
has implemented roaming agreements.
ⅷThe Sprint Music Store and Player let you purchase,
download, and listen to your favorite music on your
phone (page 146).
ⅷTwo Touch-Sensitive Buttons on the external display
let you access and use the Sprint Music Store, Sprint
TV, and your phone's camera without opening the
phone (page 18).
ⅷSMS Text Messaging (page 118) and SMS Voice
Messaging () provide quick and convenient
messaging capabilities.
ⅷSprint Voice Command lets you dial phone numbers
by saying a name or phone number (page 153).
ⅷVoice Records allows you to make recordings right
on your phone (page 77).
ⅷVoice-recognition software lets you place calls and
perform quick tasks just by using your voice
(page 79).
ⅷContacts allows you to store up to 1000 entries, with
up to five phone numbers, an email address, and a
Web address per entry (page 57).
ⅷA Calendar and many other built-in tools help you
manage you busy lifestyle (page 66).
Phone Basics
Section 2A. Phone Basics 13
ⅷThe Location feature works in connection with
location-based services (page 35).
ⅷSpeed dial lets you dial phone numbers with fewer
key presses (page 25).
ⅷData Roam Guard will alert you when you are
roaming and using your browser or other online
applications, giving you the option to continue using
those applications while in the roaming area
(page 53).
ⅷBluetooth connectivity lets you pair your Bluetooth-
enabled phone to other Bluetooth devices, including
headsets and handsfree devices. You may also pair
with a personal computer or hand-held device for
dial-up networking, using your phone as a wireless
modem (page 107).
ⅷThe built-in camera allows you to take full-color
digital pictures and videos, view your pictures and
videos using the phone’s display, and instantly share
them with family and friends using Sprint Picture Mail
service (page 92).
ⅷSprint TV allows you to enjoy video clips and listen to
audio files with your phone (page 143).
Accessories
Your phone comes with a Lithium Ion (Li-Ion) battery, a
charger, and a pre-installed microSD card and adapter.
Various accessories are available for use with your
VE20, including a higher capacity battery (with a larger
battery door), cases, vehicle power chargers, data
cables, hands-free accessories, and more.
To order additional accessories, go to www.sprint.com,
call 1-888-242-4187, or stop by any Sprint Store. For
information on Sprint Store locations, go to
www.sprintstorelocator.com.
Note Sprint Power Vision — Your phone and service
provide access to the Sprint Power Vision enhanced
data services, including Sprint TVSM, the Sprint
Music StoreSM, fast Web access, downloadable
games, ringers, and applications, and more. For
complete information on the services available, see
the Experience Sprint Power Vision guide that came
with your phone.
14 Section 2A. Phone Basics
Turning Your Phone On and Off
Turning Your Phone On
ᮣPress and hold O for approximately two seconds.
Once your phone is on, it may display “Searching for
Service.” When your phone finds a signal, it
automatically enters standby mode – the phone’s idle
state. At this point, you are ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes
of searching, a Power Save feature is automatically
activated. When a signal is found, your phone
automatically returns to standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint service by pressing any key
(when your phone is turned on).
Turning Your Phone Off
ᮣPress and hold O for two seconds until you see
the powering down animation on the display
screen.
Your screen remains blank while your phone is off
(unless the battery is charging).
Using Your Phone’s Battery
and Charger
Sprint-approved or Motorola-approved batteries and
accessories can be found at Sprint Stores or through
Motorola; or call 1-866-343-1114 to order. They’re also
available at www.sprint.com — click Accessories.
Tip The Power Save feature conserves your battery
power when you are in an area where there is no
signal.
WARNING Use only Sprint-approved or Motorola-
approved batteries and chargers with your
phone. The failure to use a Sprint-approved or
Motorola-approved battery and charger may
increase the risk that your phone will overheat,
catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
Phone Basics
Section 2A. Phone Basics 15
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained.
When the battery reaches 5% of its capacity, the battery
icon blinks. When there are just a few minutes of talk
time left, the phone sounds an alert and then powers
down.
Battery Use and Battery Safety
ⅷMotorola recommends you always use Motorola-branded
batteries and chargers. The warranty does not cover
damage caused by non-Motorola batteries and/or
chargers.
ⅷBattery usage by children should be supervised.
ⅷImportant: Motorola mobile devices are designed to
work best with qualified batteries. If you see a
message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
ⅢRemove the battery and inspect it to confirm that
it bears a Motorola “Original Equipment”
hologram;
ⅢIf there is no hologram, the battery is not a
qualified battery;
ⅢIf there is a hologram, replace the battery and
retry charging it;
ⅢIf the message remains, contact a Motorola
Authorized Service Center.
ⅷNew batteries or batteries stored for a long time may
take more time to charge.
ⅷCharging precautions: When charging your battery,
keep it near room temperature. Never expose
Note Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Tip Watch your phone’s battery level indicator and
charge the battery before it runs out of power.
Caution Use of an unqualified battery or charger may present
a risk of fire, explosion, leakage, or other hazard.
Improper battery use, or use of a damaged battery,
may result in a fire, explosion, or other hazard.
16 Section 2A. Phone Basics
batteries to temperatures below 0°C (32°F) or above
45°C (113°F) when charging. Always take your
mobile device with you when you leave your vehicle.
ⅷWhen storing your battery, keep it in a cool, dry
place.
ⅷIt is normal over time for battery life to decrease, and
for the battery to exhibit shorter runtime between
charges or require more frequent or longer charging
times.
ⅷAvoid damage to battery and mobile device. Do not
disassemble, open, crush, bend, deform, puncture,
shred, or submerge the battery or mobile device.
Avoid dropping the battery or mobile device,
especially on a hard surface. If your battery or mobile
device has been subjected to such damage, take
it to a Motorola Authorized Service Center before
using. Do not attempt to dry it with an appliance or
heat source, such as a hair dryer or microwave oven.
ⅷUse care when handling a charged battery — particularly
when placing it inside a pocket, purse, or other
container with metal objects. Contact with metal
objects (e.g., jewelry, keys, beaded chains) could
complete an electrical circuit (short circuit), causing
the battery to become very hot, which could cause
damage or injury.
ⅷPromptly dispose of used batteries in
accordance with local regulations. Contact
your local recycling center for proper battery
disposal.
Installing the Battery
1. Make sure the phone is powered off.
2. Insert the bottom of the battery into the battery
area:
ⅢBe sure the gold-colored areas on the battery are
touching the battery contacts on the phone.
Removing the Battery
1. Make sure the phone is powered off.
2. Press the TDC near the top of the battery:
ⅢSlide the battery door towards the bottom of the
phone. Lift the battery out
WARNING Never dispose of batteries in a fire because
they may explode.
Phone Basics
Section 2A. Phone Basics 17
ⅢOnce unlocked, the door should lift up easily.
ⅢPull outward on the top of the battery to release
the battery.
3. Remove it from the phone.
Charging the Battery
Your phone’s Li-Ion battery is rechargeable and should
be charged as soon as possible so you can begin
using your phone.
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose all the
information you were just working on. For a quick
check of your phone’s battery level, glance at the
battery charge indicator located in the upper-left corner
of your phone’s display screen. If the battery charge is
getting too low, the battery icon blinks and the phone
sounds a warning tone.
Always use a Sprint-approved or Motorola-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.
Using the Phone Charger
1. Plug the charger into an electrical outlet.
2. Pull open the cover of the connector located on
the side of your phone.
3. Plug the other end of the charger into the
accessory connector.
Your display screen lets you know the battery is
charging. Both the battery icon and a text
message show the charging status. With the approved
Li-Ion battery, you can recharge the battery before it
completely runs down.
WARNING Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
18 Section 2A. Phone Basics
Navigating Through the Menus
The navigation keys on your phone allow you to scroll
through menus and options quickly and easily.
To navigate through a list-type menu, simply press your
navigation keys up or down. The scroll bar at the right
of the menu keeps track of your position in the menu at
all times. For a diagram of your phone’s menu, please
see “Your Phone’s Menu” on page ii.
Some features, such as Call History and Contacts,
allow you to access options by highlighting icons near
the top of the screen. To navigate through these
options, press your navigation keys left or right.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select an item by highlighting it and
pressing S.
For example, to view your text messages:
1. Press S to access the main menu.
2. Select Messaging by highlighting it and
pressing S.
3. Select Text Messaging by highlighting it and
pressing S.
4. Select Inbox by highlighting it and pressing S.
Backing Up Within a Menu
To go to the previous menu:
ᮣPress BACK.
To return to standby mode:
ᮣPress O.
Touch-Sensitive Buttons
The Touch-Sensitive Buttons that appear along the
bottom of your phone’s external display allow you to
Tip You can also charge your battery using a Motorola-
approved USB cable and a computer that supports
charging through its USB port.
Note For the purposes of this guide, the above steps
condense into “Press S > Messaging > Text
Messaging > Inbox.”
Phone Basics
Section 2A. Phone Basics 19
access the following features from standby mode
without opening the flip:
Press and hold this Touch-Sensitive Button to
access Sprint TV.
Press and hold this Touch-Sensitive Button to
access the Sprint Music Store.
When you press and hold one of these Touch-Sensitive
Buttons, your phone vibrates before accessing the
selected feature.
When you are using Sprint TV or the Sprint Music
Store, new Touch-Sensitive Buttons appear that allow
you to play, pause, fast-forward, rewind, skip, repeat,
change channels, and stop.
Shortcuts and Favorites
In standby mode, your phone gives you ways to quickly
access features you use frequently:
ᮣUse the navigation keys to use shortcuts for up to
five features.
ᮣPress Favorites (left softkey) to access a list of
favorite features.
Help
Your phone contains an in-device help program to
help you understand complicated or seldom used
features. When you access a feature, Help sometimes
appears as a menu item or softkey. Select Help and
read the text for a quick overview of the feature. For
more information, refer to this guide.
Displaying Your Phone Number
ᮣPress S > Settings > Phone Info > My Phone #. (Your
phone number and other information about your
phone and account will be displayed.)
Making and Answering Calls
Making Calls
Placing a call from your wireless phone is as easy as
making a call from any landline phone. Just enter the
number, and press N.
20 Section 2A. Phone Basics
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number from standby mode. (If you
make a mistake while dialing, press BACK to erase
one digit at a time. Press and hold BACK to erase
the entire number.)
3. Press N. (To make a call when you are roaming
and Call Guard is enabled, see “Understanding
Roaming” on page 50.)
4. Press O when you are finished.
You can also place calls from your phone by using
Sprint Voice Command (page 155), speed dialing
numbers from your Contacts (page 25), and using your
Call History listings (page 54), and using Voice
Recognition (page 117).
Dialing Options
When you enter numbers in standby mode, pressing
Options (right softkey) displays a list of dialing options.
To select an option, highlight it, and press S. The
following options are available:
ⅷSave adds the phone number to your Contacts as a
new entry or to an existing entry. See “Saving a
Phone Number” on page 23.
ⅷAttach Number adds a telephone number from your
Contacts or Call History to the numbers you are
entering.
ⅷHard Pause (p) sends the next set of numbers when
you press the left softkey.
ⅷ2sec Pause (t) automatically sends the next set of
numbers after two seconds.
ⅷHide My Number prevents the recipient from viewing
your number when they receive the call.
ⅷTTY allows you to set TTY options.
If you press Send MSG (left softkey), you can send a
message to the number you just entered.
Tip To redial your last outgoing call, press N twice.
When making calls off the Sprint National Network,
always dial using 11 digits (1 + area code + phone
number).
Phone Basics
Section 2A. Phone Basics 21
Answering Calls
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press N to answer an incoming call.
— or —
Press Answer (left softkey).
Depending on your phone’s settings, you may also
answer incoming calls by pressing any key or by
opening the phone when it is closed. See “Call Answer
Mode” on page 40 for more information.
Your phone notifies you of incoming calls in the
following ways:
ⅷThe phone rings or vibrates.
ⅷThe backlight illuminates.
ⅷThe display screen shows an incoming call
notification. If the incoming call is from a number
stored in your Contacts, the entry’s name or number
appears.
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your
roaming charges when making or receiving calls while
outside the Sprint National Network. Please see
“Roaming” on page 50 for more information about
roaming.
ᮣSelect Answer to answer the call.
Ending a Call
ᮣPress O or close the phone.
Missed Call Notification
ⅷMissed phone calls are forwarded to voicemail.
When an incoming call is not answered, the Missed
Call log is displayed on your screen.
Tip You can also view missed calls from Call History.
Press S > Call History > Missed Calls. To view
details about a specific call, highlight the call and
then press S.
22 Section 2A. Phone Basics
Calling Emergency Numbers
You can place calls to 911 (dial 911 and press
N), even if your phone is locked or your account is
restricted.
During an emergency call, press Options (right softkey)
to display your options. Select an option and press S.
ⅷSpeaker On to activate speakerphone mode. (If you
are in speakerphone mode, the option is displayed
as Speaker Off to deactivate.)
ⅷUnlock Phone to unlock your phone (appears only if
the phone is locked).
ⅷClose Menu to close the pop-up menu (appears only
if the phone is unlocked).
To exit Emergency mode:
1. Press O to end a 911 call.
2. Place a call to a non-emergency telephone
number or wait 5 minutes for emergency mode
to automatically expire.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.
When you place an emergency 911 call, the GPS
feature of your phone seeks information to calculate
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.
Note When you place an emergency call, your phone
automatically enters Emergency mode.
Tip Press My Phone (left softkey) to display your phone
number during an emergency call.
Note When you are in Emergency mode, you can exit only
from the options menu
Important Always report your location to the 911
operator when placing an emergency call.
Some designated emergency call takers,
known as Public Safety Answering Points
(PSAPs) may not be equipped to receive GPS
location information from your phone.
Phone Basics
Section 2A. Phone Basics 23
In-Call Options
Pressing Options (right softkey) during a call displays a
list of available in-call features. To select an option,
press the corresponding keypad number or select the
option and press S. The following options may be
available through the Options menu:
ⅷSpeaker on allows you to listen to incoming calls.
ⅷContacts opens your phone’s address book.
ⅷ3-Way Call lets you initiate a three-way call (page 121).
ⅷRecord Recipient creates a Voice Record of the call.
ⅷPhone Info. opens your Phone Info menu
ⅷSend Text Message opens your Messaging menu.
ⅷCall History opens your Call History menu.
ⅷUse Bluetooth transfers the call to your Bluetooth
headset.
ⅷTools opens your Tools menu.
ⅷTTY allows you to set TTY options.
ⅷHAC allows you to turn HAC on or off
During a call, the left softkey button functions as the
Mute button. Press it to mute the phone’s microphone
for privacy. Press it again to Unmute the phone.
End-of-Call Options
After ending a call to a phone number that is not in
your Contacts, the phone number and the duration of
the call are displayed. Press Options (right softkey) >
Save to add the number to your Contacts (page 23).
Press Send Msg (left softkey) to send a text message,
picture mail, or voice SMS.
After ending a call to a phone number that is already in
your Contacts, the entry name and the duration of the
call are displayed. Press Call History (right softkey) to see
your call history. Press Send Msg (left softkey) to send a
text message, picture mail, or voice SMS.
Saving a Phone Number
Your phone can store up to five phone numbers in
each Contacts entry. Your phone automatically sorts
the Contacts entries alphabetically. (For more
information, “Contacts” on page 57.)
Note The End-of-Call options are not displayed for calls
identified as No ID or Restricted.
24 Section 2A. Phone Basics
To save a number from standby mode:
1. Enter a phone number and then press Options
(right softkey) > Save.
2. To save the number as a new Contacts entry,
select As New Entry. Use the numeric keypad to
enter the new contact name, then press Save (left
softkey).
— or —
Select To Existing Entry. Scroll to the entry you want
to save the number to, press S, and then press
Save (left softkey).
Dialing and Saving Phone Numbers
With Pauses
You can dial or save phone numbers with pauses for
use with automated systems, such as voicemail or
credit card billing numbers.
There are two types of pauses available on your phone:
ⅷHard Pause sends the next set of numbers when you
press the left softkey button.
ⅷ2-Second Pause automatically sends the next set of
numbers after two seconds.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Press Options (right softkey) > Hard pause (t)
or 2-sec pause (P).
3. Enter additional numbers.
4. Press N.
– or –
Press Options (right softkey) and select Save to save
the number in your Contacts.
Plus (+) Code Dialing
When placing international calls, you can use Plus
Code Dialing to automatically enter the international
access code for your location. From the United States,
this number is usually 011.
Note You can have multiple pauses in a phone number
and combine two-second and hard pauses.
Note When dialing a number with a hard pause, press Yes
(left softkey) to send the next set of numbers.
Phone Basics
Section 2A. Phone Basics 25
To make a call using Plus Code Dialing:
1. Press and hold 0 until a “+” appears on your
display screen.
2. Dial the country code and phone number you’re
calling and press N. (The access code for
international dialing is automatically dialed,
followed by the country code and phone number.)
Using Abbreviated Dialing
You can set up your phone to make calls using just the
last four digits of the number. Your phone automatically
prepends the first five or six digits (for example, the
area code and prefix).
You must enable Abbreviated Dialing and define the
first digits before you can use this feature. To set up
Abbreviated Dialing, see “Calling Options” on page 40.
To make a call using only the last four digits of the number:
1. Enter the last four digits of a phone number.
2. Press N.
Dialing From the Contacts List
1. Press Contacts (right softkey).
2. Scroll to the phone number you want to call and
press N.
— or —
To call another number from the entry, use the
navigation keys to scroll left and right until you
reach the phone number you wish to call and
press N.
Using Speed Dialing
3. You can store up to 99 numbers in your phone’s
speed dial memory. With this feature, you can
speed dial entries using one key press for
locations 2-9 and two key presses for locations
10-99.
26 Section 2A. Phone Basics
To use One-Touch Dialing for speed dial locations 1–9:
ᮣPress and hold the appropriate key for
approximately two seconds. The display confirms
that the number has been dialed when it shows
“Calling...”.
For Speed Dial locations 10-99 (Two-Touch Dialing):
1. Press the first digit.
2. Press and hold the second digit for approximately
two seconds. The display screen confirms that the
number has been dialed when it shows
“Connecting...”.
Entering Text
Selecting a Character Input Mode
Your phone provides convenient ways to enter words,
letters, punctuation, and numbers whenever you are
prompted to enter text (for example, when adding a
Contacts entry or when using Sprint Picture Mail or
SMS Text Messaging).
1. When you display a screen where you can enter
text, press the right softkey to change the character
input mode.
2. Select one of the following options:
ⅢiTap English to enter text using a predictive text
entering system that reduces the keys that need
to be pressed while entering a word (page 27).
ⅢMulti-Tap to cycle through the alpha characters
associated with the numbers on the keypad
(page 28).
ⅢNumbers to enter numbers by pressing the
numbers on the keypad (page 29).
ⅢSymbols to enter symbols (page 29).
Note You must enable speed dialing before you can use it.
See “Calling Options” on page 64 for instructions.
Speed dialing is not available when you are roaming;
when you are roaming off the Sprint National
Network, you must always dial using 11 digits (1 +
area code + number).
Phone Basics
Section 2A. Phone Basics 27
ⅢiTap Spanish to enter Spanish text using predictive
text like iTap English (page 36).
Entering Characters Using
iTap English Text Input
iTap English Text Input lets you enter text into your
phone by pressing keys just once per letter.
iTap English Text Input analyzes the letters you enter
using an intuitive word database and creates a suitable
word. (The word may change as you type.)
To enter a word using iTap English Text Input:
1. Select the iTap English character input mode. (See
“Selecting a Character Input Mode” on page 26.)
2. Press the corresponding keys once per letter to
enter a word (for example, to enter the word “Bill,”
press 2455). (If you make a mistake, press
B to erase a single character. Press and hold B to
delete an entire entry.)
If the word you want is not displayed after you have
entered all the letters, press the navigation key
down to scroll through other word options. A pop-
up list appears with the word options.
3. To accept a word and insert a space, press #.
—or—
ⅢTo accept a word completion (such as “Billion”
when you entered “Bill”), press the navigation key
right.
Adding a Word to the iTAP Database
If a word you want to enter is not displayed as an
option when you are using iTap English Text Input, you
can add it to the database.
Tip When entering text, press * (the SHIFT key) to change
letter capitalization (ABC > Abc > abc).
An additional option (Insert Preset Msg) is available
when using messaging. See “Managing Preset
Messages” on page 37.
Tip To turn word completion on or off, press S >
Settings/Tools > Settings > Text Entry> Word
Completion > On or Off.
You can set your phone to automatically add a space
after you accept a word completion by pressing S >
Settings > Text Entry > Auto Space > On.
28 Section 2A. Phone Basics
To add a word to the iTap English Text Input database:
1. Select the Multi-Tap character input mode. (See
“Selecting a Character Input Mode” on page 26..)
ⅢEnter the word using multi-tap text entry. (See
“Entering Characters Using Multi-Tap Mode” on
page 28..) The word appears as an option the
next time you scroll through options during iTap
English Text Input.
Entering Characters Using Multi-Tap Mode
To enter characters by tapping the keypad:
1. Select the Multi-Tap mode. (See “Selecting a
Character Input Mode” on page 26..)
2. Press the corresponding keys repeatedly until the
desired letter appears. (For example, to enter the
word “Bill,” press 2 twice, 4 three times, 5
three times, and 5 three times again). If you
make a mistake, press B to erase a single
character. Press and hold B to erase an entire
word.
By default, the first letter of an entry is capitalized
and the following letters are lowercased. After a
character is entered, the cursor automatically
advances to the next space after two seconds or
when you enter a character on a different key.
Characters scroll in the following order:
Tip To turn the dictionary on or off, press S > Settings
> Others > Text Input > Personal Dictionary > On or
Off.
To erase your personal dictionary and return to the
factory settings, press S > Settings > Security >
Reset Settings > Personal Dictionary.
1. , @ 1?!*#
2A B C 2
3D E F 3
4G H I 4
5J K L 5
6M N O 6
7P Q R S 7
Phone Basics
Section 2A. Phone Basics 29
Entering Numbers and Symbols
To enter numbers:
ᮣSelect the Numbers mode and press the
appropriate key. (See “Selecting a Character Input
Mode” on page 26.)
To enter symbols:
ᮣSelect the Symbols mode. (See“Selecting a
Character Input Mode” on page 26.) To enter a
symbol, press the appropriate key indicated on the
display screen.
8T U V 8
9W X Y Z 9
00 + (shift)
#[function]
*Space
30 Section 2B. Settings
Section 2B
Settings
ࡗSound Settings (page 30)
ࡗDisplay Settings (page 33)
ࡗLocation Settings (page 35)
ࡗMessaging Settings (page 36)
ࡗAirplane Mode (page 38)
ࡗTTY Use With Sprint Service (page 39)
ࡗPhone Setup Options (page 40)
Using the available menu options, you can customize your
phone to sound, look, and operate just the way you want it. This
section describes how you can change your phone’s
settings to best suit your needs. Take a few moments to
review these options and to adjust or add settings that
are right for you.
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and
messages. You can assign ringer types to individual
Contacts entries, types of calls, types of messages, and
alerts.
ⅷPreprogrammed Ringers include a variety of standard
ringer types and familiar music.
ⅷVibrating Ringer alerts you to calls or messages
without disturbing others.
ⅷDownloaded Ringers can be downloaded right to your
phone.
Selecting Ringer Types for Voice Calls
1. Press S > Settings/Tools > Settings > Sounds > Ringer
Type > Voice Calls.
2. Select Call with ID or Call without ID. (The list of
preprogrammed ringers will be displayed.)
Settings
Section 2B. Settings 31
3. Select In Phone, Memory Card, Assigned Media, or New
Voice Recording. (The list of available ringers is
displayed.)
4. Use your navigation keys to scroll through the
available ringers. (To hear a ringer, press the left
softkey “Listen.”)
5. Press Assign (left softkey).
Selecting Ringer Types for Messages
1. Press S > Settings/Tools > Settings > Sounds >
Ringer Type > Messages
2. Select Text Message, Voice SMS, Picture Mail, or
Voicemail. (The list of preprogrammed ringers will
be displayed.)
3. Select In Phone, Memory Card, Assigned Media, or New
Voice Recording. (The list of available ringers is
displayed.)
4. Use your navigation keys to scroll through the
available ringers. (To hear a ringer, press the left
softkey “Listen.”)
5. Press Assign (left softkey).
Selecting Ringer Types for Calendar and Alarm
1. Press S > Settings/Tools > Settings > Sounds > Ringer
Type > Calendar or Alarm.
2. Select In Phone, Memory Card, Assigned Media, or
New Voice Recording. (The list of available ringers is
displayed.)
3. Use your navigation keys to scroll through the
available ringers. (To hear a ringer, press the left
softkey “Listen.”)
4. Press Assign (left softkey).
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit
your needs and your environment.
1. Press S > Settings/Tools > Settings > Sounds >
Volume.
Tip If you want to hear a unique ringer whenever you are
roaming, you can press S > Settings/Tools > Settings
> Sounds > Ringer Type > Roam Ringer and
choose Distinct. For information about roaming, see
“Understanding Roaming” on page 50
32 Section 2B. Settings
2. Select Voice Call Ringer, Speakerphone, or Alarms, and
then follow the prompts to choose volume settings.
— or —
Select Advanced > Applications, Messaging, or
Calendar, and then follow the prompts to choose
volume settings.
— or —
Select Reset Volumes, and then select Reset or
Cancel.
3. Follow the prompts to choose a volume level and
press Done (left softkey).
Alert Notification
Your phone can alert you with an audible tone when
you change service areas, once a minute during a
voice call, when a call has been lost, when you
connect to the network, or when you received a new
messages.
1. Press S > Settings/Tools > Settings > Sounds > Alerts.
2. Highlight Minute Beep, Out of Service, Connect, Call
Drop, or New Message and press S.
3. Select On or Off and press S.
Key Tone Length or Volume
You can set the length of the sound you hear whenever
you press a key.
1. Press S> Settings/Tools > Settings > Sounds >
Keytones.
2. Select Tone Length, and then select Short or Long.
— or —
Select Tone Volume, and then set volume.
3. Press Done (left softkey).
Silence All
There may be times when you need to silence your
phone entirely. The phone’s Silence All option allows
you to mute all sounds without turning your phone off.
Tip In standby mode, you can adjust the ringer volume
by using the volume keys on the side of your phone.
To reset your volume setting to factory defaults, press
S > Settings/Tools > Settings > Sounds > Volume
> Reset Volumes.
Settings
Section 2B. Settings 33
To activate Silence All:
ᮣWith the phone open, press and hold the volume
key down in standby mode. (The screen will
display “Silence All.”)
To deactivate Silence All:
ᮣWith the phone open, press the volume key up
repeatedly to select a desired volume level.
Display Settings
Changing the Text Greeting
The text greeting can be up to 12 characters and is
displayed on your phone’s screen in standby mode.
You may choose to keep the phone’s default greeting,
or you may enter your own custom greeting.
1. Press S> Settings/Tools > Settings > Display >
Main Display > Home Screen > Greeting.
2. To change the greeting text, scroll to the greeting
and enter text using your keypad. (See “Entering
Text” on page 26..)
3. Press Save (left softkey).
Setting Light Controls
You can determine whether, and for how long, to light
the screen backlight and turn on or off the keypad light
sensor and status light.
Backlight
The Backlight Control setting lets you select for how
long the display screen is backlit.
1. Press S> Settings/Tools > Settings > Display > Main
Display > Light Control > Backlight > Screen Backlight.
2. Select Always On, 10 sec, 30 sec, or 50 sec, and Dim
Only, and press S.
Tip If you don’t want to display a greeting banner, press
and hold B to remove the text and then press Save
(left softkey).
Note Setting long backlight durations affects the life of the
battery.
34 Section 2B. Settings
Keypad Light Sensor
Your phone’s Keypad Light Sensor measures available
light and determines if the keypad backlight needs to
be turned on. If you turn Keypad Light Sensor on, the
keypad is lit only when it is needed. If you turn Keypad
Light Sensor off, the keypad stays lit whenever you are
using your phone.
1. Press S> Settings/Tools > Settings > Display > Main
Display > Light Control > Keypad Light Sensor.
2. Select On or Off.
3. Press S.
Changing the Phone’s Menu Style
Your phone allows you to choose how the menu
appears on your display screen.
1. With the menu displayed, press Options (right
softkey).
2. Select Grid Menu, List Menu, or Tab Menu, and then
press S.
ⅢGrid Menu shows the main menu as icons only.
ⅢList Menu shows the main menu as a list of icons
and names.
ⅢTab Menu shows just the selected menu, with the
remaining icons displayed as tabs.
Use the left and right navigation keys to find the
menu you want.
Changing the Clock Display
Choose whether you want your phone’s clock to be
displayed in analog mode or digital mode.
1. Press S> Settings/Tools > Settings > Display > Main
Display > Home Screen > Time and Date > Clock Type.
2. Select Analog Small, Analog Large, Analog enhanced,
Digital Small, Digital Large, or Digital Enhanced, then
press S. (Select Time and Date > Time/Date Display >
Hide if you do not want to display the clock.)
Changing Other Display Settings
Your VE20 offers you many different ways to customize
your display screen.
1. Press S> Settings/Tools > Settings > Display > Main
Display.
Settings
Section 2B. Settings 35
2. Select the display option you want to change. (See
below for a list of options.)
3. Follow the prompts to make your choice.
4. Press S to save your settings.
Location Settings
Your phone is equipped with a Location feature for use
in connection with location-based services.
The Location feature allows the network to detect your
position. Turning Location off will hide your location
from everyone except 911.
To enable your phone’s Location feature:
1. Press S> Settings/Tools > Settings > More> Location.
(The Location disclaimer will be displayed.)
2. Read the disclaimer and press S.
3. Select On or Off, and press S .
Screensaver Allows you to choose the image on
your standby screen.
Light Control Controls aspects of how your phone’s
display looks in standby mode.
Themes Allows you to choose the look of
screens throughout your phone
Home
Screen
Allows you to choose your time and
date display, enter your greeting, and
set shortcuts.
Note Some display settings, such as Screensaver, affect
both the internal and external display screens
Note Turning Location on allows the network to detect
your position using GPS technology, making some
applications and services easier to use. Turning
Location off disables the GPS location function for all
purposes except 911, but does not hide your general
location based on the cell site serving your call. No
application or service may use your location without
your request or permission. GPS-enhanced 911 is
not available in all areas.
36 Section 2B. Settings
When the Location feature is on, your phone’s display
screen displays the icon. When Location is turned
off, the icon is displayed.
Messaging Settings
Staying connected to your friends and family has never
been easier. With your phone’s advanced messaging
capabilities, you can send and receive messages
without placing a voice call. (See “Using SMS Text
Messaging” on page 118, and “Using SMS Voice
Messaging” on page 120 for more information.)
Your phone’s messaging settings make text messaging
fast and easy by letting you decide how you would like
to be notified of new messages and what callback
number to include with your message. Your phone can
automatically add a custom signature to each
message. You can even create your own preset
messages.
Setting Message Alerts
When you receive a message, your phone notifies you
by displaying an icon on your display screen. You can
also choose to be notified with a message notification
on your display screen.
1. Press S > Messaging > Settings.
2. Highlight the Notification field.
3. Select Msg and Icon or Icon only and press S.
Auto-Signing for Text Messages
You can create a custom, 20-character signature and
choose to have your phone automatically add it to the
end of every text message that you send.
1. Press S > Messaging > Settings > Text Messaging.
2. Highlight the Add Signature field.
3. To add your current signature to each text
message, select On.
— or —
To view or change your current signature, select
Change Signature. (If you select On, but there is no
current signature, you will be prompted to create
one.) In either case, enter the new signature you
want to use, and press Save (left softkey).
Settings
Section 2B. Settings 37
Automatically Adding a Callback Number
You can choose to have your phone automatically add,
to each text message, a number where you can be
reached. This can be your own phone number or
another number.
1. Press S > Messaging > Settings > Text Messaging.
2. Highlight the Callback Number field.
3. To have your phone number added to each text
message, select My Phone Number.
— or —
To have your phone add a different number, select
Other, enter the new number, and press OK (left
softkey).
Managing Preset Messages
Your phone is programmed with 15 preset messages
to help make sending text messages faster and easier.
These messages, such as “Let’s get lunch” and “Meet
me at,” can be customized or deleted to suit your
needs. You can even add your own preset messages
to the list.
To edit or delete a preset message:
1. Press S > Messaging > Settings > Text Messaging
> Preset Messages. (The list of preset messages is
displayed.)
2. To edit or delete a preset message, highlight it, and
press Options (right softkey).
3. Select Edit, use your keypad to edit the selected
message, and press Save (left softkey).
— or —
Select Select Multiple to select more than one
message. — or —
Select Delete to erase the selected message.
To add a new preset message:
1. Press S > Messaging > Settings > Text Messaging
> Preset Messages.
2. Press Options (right softkey).
3. Select Create New.
4. Use your keypad to enter your message and press
Save (left softkey).
38 Section 2B. Settings
SMS Voice Messages
You can customize the way you use SMS Voice
messages. You can set your SMS Voice messages to
always play in speakerphone mode. You can also set
your phone to add a name to each SMS Voice
message.
To set your SMS Voice messages to play in speakerphone:
1. Press S > Messaging > Settings > Voice SMS.
2. Highlight Speaker Phone and then press S.
3. Select On.
To assign a name to your SMS Voice messages:
1. Press S > Messaging > Settings > Voice SMS.
2. Highlight From Name and then press S.
3. Use your key pad to enter the name you want to
attach to your SMS Voice messages.
4. Press Save (left softkey).
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Games, Calendar, Voice Records,
etc., when you are in an airplane or in any other area
where making or receiving calls or data is prohibited.
When your phone is in Airplane Mode, it cannot send
or receive any calls or access online information.
To set your phone to Airplane Mode:
1. Press S > Settings > More... > Airplane Mode.
2. Highlight On, Off, or On at Power Up, and then press
S.
While in Airplane Mode, your phone’s standby
screen displays and No Service.
Note Selecting On at Power Up enables Airplane Mode
only the next time you power up. Afterwards, your
phone will power up normally.
Settings
Section 2B. Settings 39
TTY Use With Sprint Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it supports digital wireless transmission.
Your phone and TTY device will connect via a special
cable that plugs into your phone's headset jack. If this
cable was not provided with your TTY device, contact
your TTY device manufacturer to purchase the
connector cable.
When establishing your Sprint service, please call
Sprint Customer Service via the state
Telecommunications Relay Service (TRS) by first
dialing 771N. Then provide the state TRS with this
number: 866-727-4889.
To turn TTY Mode on or off:
1. Press S > Settings > More > Accessibility >TTY.
2. Select Off, TTY, VCO, or HCO.
3. Read the disclaimer and then press Enable (left
softkey). (If you select Disable, press Disable (left
softkey) after reading the disclaimer.)
Note In TTY Mode, your phone displays the TTY access
icon.
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be
impaired.
WARNING 911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering
points (PSAPs), rendering some
communications unintelligible. The problem
encountered appears related to TTY
equipment or software used by PSAPs. This
matter has been brought to the attention of
the FCC, and the wireless industry and the
PSAP community are currently working to
resolve this.
40 Section 2B. Settings
Phone Setup Options
Shortcuts
Your phone offers you the option of assigning shortcuts
to your favorite or often-used functions. Pressing the
navigation key up, down, left, or right in standby mode
launches your personally designated shortcuts.
1. Press S > Settings/Tools > Settings > Display >
Assign Keys.
2. Select the navigation key direction and press S.
3. Select the desired shortcut and press S.
Call Answer Mode
You can determine how to answer incoming calls on
your phone.
1. Press S > Settings/Tools > Settings > More
> Call Setup > Call Answer.
2. To select an option, highlight it and press S.
ⅢOpen allows an incoming call to be answered by
opening the phone when it is closed.
ⅢAny Key allows an incoming call to be answered
by pressing any key.
Ⅲ[TALK] Key allows an incoming call to be answered
only by pressing N.
Calling Options
You can set up your phone to make dialing numbers
quick and easy.
To set special options to make dialing easier:
1. Press S > Settings > Others > Call Setup.
2. Select the calling option you want to use.
(See below for a list of options.)
Tip You can choose to show or hide the navigation keys
on your screen. Go to S > Settings > Display >
Foregrounds > Navigation Key Display and select
Hide or Show.
If you choose to hide the shortcuts, you can still use
them by pressing the appropriate navigation key.
Settings
Section 2B. Settings 41
3. Follow the prompts to make your choice.
4. Press S to save your settings.
Display Language
You can choose to display your phone’s menus in
English or in Spanish.
1. Press S > Settings/Tools > Settings > Display>
Language.
2. Select English or Español and press S.
Voice Guide
You can enable your phone to read aloud the main
menu, your Settings submenu, your Contacts entries,
and the digits you are entering.
1. Press S > Setting/Tools > Settings > Sounds > Voice
Guide.
2. Select On, Off, or Custom.
3. If you selected Custom in step 2, highlight the field
you wish to set and select On.
ⅢMain Menu — Your phone reads aloud items on the
main menu as you scroll through them.
ⅢSettings — Your phone reads aloud items on the
Settings submenus as you scroll through them.
Auto Answer Automatically picks up incoming calls
when connected to an optional hands-free
car kit. (Auto-Answer picks up calls even if
you are not present.)
Abbreviated
Dialing
Allows you to dial numbers sharing the
same beginning digits by dialing only the
last four. Enter the first five or six digits (for
example, area code and prefix) you want to
prepend when using Abbreviated Dialing.
Call Answer Allows you to select [TALK] Key, Any Key,
or Open to answer the phone.
Contacts
Match
Incoming
Calls
Auto Redial Redials a number if a call did not connect
as a result of network difficulties.
Security
Section 2C. Security 43
Section 2C
Security
ࡗAccessing the Security Menu (page 43)
ࡗUsing Your Phone’s Lock Feature (page 43)
ࡗUsing Special Numbers (page 45)
ࡗLimiting Use of Your Phone
ࡗErasing Phone Content (page 47)
ࡗResetting Your Phone (page 47)
ࡗSecurity Features for Sprint Power Vision (page 48)
By using the security settings on your phone, you receive peace
of mind without sacrificing flexibility. This section will
familiarize you with your phone’s security settings. With
several options available, you can customize your
phone to meet your personal needs.
Accessing the Security Menu
All of your phone’s security settings are available
through the Security menu. You must enter your lock
code to view the Security menu.
1. Press S > Settings/Tools > Settings > More> Security.
2. Enter your lock code to display the Security menu.
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive
incoming calls or make calls to 911, Sprint Customer
Service, or special numbers. (See “Using Special
Numbers” on page 45.)
1. Press S > Settings > Security.
Tip If you can't recall your lock code, try using the last
four digits of your wireless phone number. If this
doesn't work, call Sprint Customer Service at
1-888-211-4727.
44 Section 2C. Security
2. Enter your lock code to display the Security menu.
3. Select Lock Phone.
4. Highlight Lock Now and press S. (To set your
phone lock the next time it is turned on, select
Lock on Power Up. To set your phone to lock after a
specified amount of time, select After 5 minutes,
After 15 minutes, or After 60 minutes.)
Unlocking Your Phone
1. From standby mode, press Unlock (left softkey).
2. Enter your lock code.
Changing the Lock Code
1. Press S > Settings > Security.
2. Enter your lock code. (The Security menu is
displayed.)
3. Select Lock Code, and then enter and re-enter your
new lock code.
Calling in Lock Mode
You can place calls to 911 and to your special
numbers when in lock mode. (For information on
special numbers, see “Using Special Numbers” on
page 45.)
ᮣTo call an emergency number, special number, or
Sprint Customer Service, enter the phone number
and press S.
KeyGuard
Your phone’s KeyGuard feature protects against
activating the side keys and the Touch-Sensitive
Buttons accidentally when your phone is closed. When
you turn on KeyGuard, your phone requires you to
press and hold the Smart key and the Camera key before
you can start using your phone with the flip closed. You
can determine whether your phone activates KeyGuard
or not, and how long the phone waits after you last use
your phone before activating KeyGuard.
To enable or disable KeyGuard:
1. Press S > Settings/Tools > Settings > KeyGuard > Auto
KeyGuard.
Security
Section 2C. Security 45
2. Press S and then select Now, 10 sec, 30 sec, 50 sec,
or Off.
You can also activate the KeyGuard feature
immediately, pressing and holding the Smart key and
the Camera key.
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call
and receive calls from special numbers even if your
phone is locked.
You can save up to three special numbers. These
numbers are stored separately from your Contacts
entries, and the same numbers may appear in both
your Contacts and your Special Numbers.
To add or replace a special number:
1. Press S > Settings > Security.
2. Enter your lock code. (The Security menu is
displayed.)
3. Select Special Numbers.
4. Select Special Number 1, Special Number 2, or Special
Number 3.
5. Enter the number and press Save (left softkey).
Limiting the Use of Your Phone
Limiting use of your phone protects specific parts of
your phone from unauthorized use. You determine
what is off-limits to other users.
For example, you can set limitations before you loan
your phone to someone, then remove the limitations
when you get your phone back.
You can limit access to Contacts, Sprint Power Vision
Services, and Pictures & Video. You can also restrict
incoming and outgoing phone calls.
Limiting Access to Contacts
1. Press S > Settings > Security.
Note You cannot assign speed dial numbers to special
numbers.
46 Section 2C. Security
2. Enter your lock code. (The Security menu is
displayed.)
3. Select Limit Use > Contacts.
4. Choose one of the following options and press S:
ⅢUnlock clears all limitations.
ⅢLock asks users to enter your lock code whenever
they select Contacts.
ⅢView Only lets users view your Contacts, but asks
them to enter your lock code before they edit
them.
Limiting Data Access
1. Press S > Settings > Security.
2. Enter your lock code. (The Security menu is
displayed.)
3. Select Limit Use > Data Services.
4. Choose one of the following options and press S:
ⅢUnlock clears all limitations.
ⅢLock asks users to enter your lock code whenever
they try to access any of your data.
Limiting Access to Pictures & Videos
1. Press S > Settings > Security.
2. Enter your lock code. (The Security menu is
displayed.)
3. Select Limit Use > Pictures.
4. Choose one of the following options and press S:
ⅢUnlock clears all limitations.
ⅢLock asks users to enter your lock code whenever
they select Pictures.
Limiting Outgoing Calls
1. Press S > Settings > Security.
2. Enter your lock code. (The Security menu is
displayed.)
3. Select Limit Use > Restrict Outgoing Calls.
4. Choose one of the following options and press S:
ⅢAll stops all outgoing calls.
ⅢNone allows all calls.
ⅢExcept Contacts allows outgoing calls only to
Contacts entries.
Security
Section 2C. Security 47
Limiting Incoming Calls
1. Press S > Settings > Security.
2. Enter your lock code. (The Security menu is
displayed.)
3. Select Limit Use > Restrict Incoming Calls.
4. Choose one of the following options and press S:
ⅢAll stops all incoming calls.
ⅢNone allows all calls.
ⅢExcept Contacts allows incoming calls only to
Contacts entries.
Erasing Phone Content
You can use your phone’s Security menu to erase all
entries in your Contacts or all other personal data.
1. Press S > Settings > Security.
2. Enter your lock code. (The Security menu is
displayed.)
3. Select Manage Applications.
4. Choose one of the following options and press S:
ⅢContacts
ⅢMy Content
ⅢVoice Records
ⅢPictures
ⅢMessages
5. If you are sure wish to erase all of your data in the
selected category, press Yes (left softkey).
Resetting Your Phone
You can reset individual categories of phone settings
or reset the entire phone to its factory defaults.
1. Press S > Settings > Security.
2. Enter your lock code. (The Security menu is
displayed.)
3. Select Reset Settings.
4. Choose one of the following options and press S:
ⅢBrowser to erase all of your browsing history.
ⅢFavorites to erase all saved favorites.
48 Section 2C. Security
ⅢPersonal Dictionary to erase all entries from your
personal dictionary.
ⅢPicture Mail to erase your Picture Mail “Send To”
list.
ⅢAll Settings to erase all browser, favorites, personal
dictionary, and Picture Mail settings at once.
ⅢPhone Reset to erase all settings and all data
(contacts, content, voice records, pictures, video,
and messages) from the phone.
5. Read the disclaimer and press Yes (left softkey).
Security Features for
Sprint Power Vision
Enabling and Disabling Data Services
You can disable Sprint Power Vision services without
turning off your phone. Doing so prevents access to
Sprint Power Vision services, including Web and
messaging, and avoids any charges associated with
these services. However, you can still place or receive
phone calls, check voicemail, and use other voice
services. You can enable Sprint Power Vision services
again at any time.
To enable or disable Sprint Power Vision services:
ᮣPress S > Settings /Tools> Settings > More > Data
Services > Data Services > On or Off.
Net Guard
The Net Guard option prompts you each time you
connect to Sprint Power Vision. When you access the
browser, a screen is displayed with two choices:
ⅷConnect to Sprint Power Vision once. (You will be
prompted again the next time you sign in.)
ⅷAlways Auto-Connect to Sprint Power Vision from now
on without being prompted.
You can change your Net Guard settings at any time.
To change your Net Guard settings:
ᮣPress S > Settings /Tools> Settings > More > Data
Services > Net Guard > On or Off.
Security
Section 2C. Security 49
Update Vision Profile
Your Vision Profile manages your user name and login
information and allows you to connect to Sprint Power
Vision services. It may be necessary to update your
profile to maintain peak efficiency.
To update your profile:
ᮣPress S > Settings /Tools> Settings> More > Data
Services > Data Services Profile.
Your phone will connect to the browser and update
your Vision Profile. When the update is finished, the
phone returns to standby mode.
50 Section 2D. Roaming
Section 2D
Roaming
ࡗUnderstanding Roaming (page 50)
ࡗSetting Your Phone’s Roam Mode (page 51)
ࡗAlerting Yourself to Roaming (page 52)
ࡗUsing Data Roam Guard (page 53)
Roaming is the ability to make or receive calls when you’re off
the Sprint National Network. Your new VE20 by Motorola
works anywhere on the Sprint National Network and
allows you to roam on other networks where we’ve
implemented roaming agreements with other carriers.
This section explains how roaming works as well as
special features that let you manage your roaming
experience.
Understanding Roaming
Recognizing the Roaming Icon on the Display
Screen
Your phone’s display screen always lets you know
when you’re off the Sprint National Network. Any time
you are roaming, the phone displays the roaming icon
().
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call
quality and security will be similar to the quality you
receive when making calls on the Sprint National
Network. However, you may not be able to access
certain features, such as the browser or Messaging.
Tip Remember, when you are using your phone off the
Sprint National Network, always dial numbers using
11 digits (1 + area code + number).
Note Unless your service plan includes roaming, you will
pay a higher per-minute rate for roaming calls.
Roaming
Section 2D. Roaming 51
Checking for Voicemail Messages While
Roaming
When you are roaming off the Sprint National Network,
you may not receive on-phone notification of new
voicemail messages. Callers can still leave messages,
but you will need to periodically check your voicemail
for new messages if you are in a roaming service area
for an extended period of time.
1. Dial 1 + area code + your phone number.
2. When you hear your voicemail greeting, press *.
3. Enter your passcode at the prompt and follow the
voice prompts.
Setting Your Phone’s Roam Mode
Your phone allows you to control your roaming
capabilities. By using the Roaming menu option, you
can determine which signals your phone accepts.
Set Mode
Choose from three different settings to control your
roaming experience.
To set your phone’s roam mode:
1. Press S > Settings/Tools > Settings > More> Roaming
> Set Mode.
2. To select an option, highlight it and press S.
ⅢSprint Only allows you to access the Nationwide
Sprint PCS Network only and prevents roaming
on other networks.
ⅢAutomatic seeks Sprint service. When Sprint
service is unavailable, the phone searches for an
alternate system.
ⅢRoaming Only forces the phone to seek a roaming
system. The previous setting (Sprint Only or
Automatic) is restored the next time the phone is
turned on.
Note If you’re on a call when you leave the Sprint National
Network, your call is dropped. If your call is dropped
in an area where you think Sprint service is available,
turn your phone off and on again to reconnect to the
network.
52 Section 2D. Roaming
Alerting Yourself to Roaming
Your phone has three ways of alerting you when you
are roaming off the Sprint National Network: the on
screen roaming icon, a special ringer you can set for
calls you receive when roaming, and Call Guard.
Using the Roam Ringer
The Roam Ringer feature allows you to set your phone
to use of a distinct ringer when you receive calls while
roaming off the Sprint National Network.
1. Press S > Settings > Sounds > Ringer Type > Roam
Ringer.
2. Select an option and press S.
ⅢDistinct to assign a distinct ringer for incoming
roaming calls.
ⅢNormal to use the default ringer for all incoming
calls.
Using Call Guard
Call Guard makes it easy to manage your roaming
charges by requiring an extra step before you can
place or answer a roaming call. (This additional step is
not required when you make or receive calls while on
the Sprint National Network.)
To turn Call Guard on or off:
1. Press S > Settings/Tools > Settings > More> Roaming
> Call Guard.
2. Select On or Off and press S.
If the Call Guard feature is set to On, you need to take
extra steps to make and receive roaming calls.
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the
seven-digit number and press N. (A message is
displayed, informing you that you're making a
roam call.)
Note Speed dialing is not available when you are roaming
with Call Guard enabled.
Roaming
Section 2D. Roaming 53
2. Press Yes (left softkey) to place the call.
To answer incoming roaming calls with Call Guard on:
1. Press N. (A message is displayed, notifying you
that roaming charges apply.)
2. Press Yes (left softkey) to answer the call.
Using Data Roam Guard
Data Roam Guard makes it easy to manage roaming
charges incurred when accessing the Web through
data services. Whenever you are outside the Sprint
National Network, Data Roam Guard alerts you to this
and asks you whether you want to continue using the
Web. (This additional step is not required when you
connect to the Web while on the network.)
To turn Data Roam Guard on or off:
1. Press S > Settings/Tools > Settings > More >
Roaming > Data Roam Guard.
ᮣSelect Always Ask or Never Ask and press S.
54 Section 2E. History
Section 2E
History
ࡗViewing Call History (page 54)
ࡗCall History Options (page 55)
ࡗErasing Call History (page 56)
History keeps track of incoming calls, outgoing calls, and
missed calls. This section guides you through accessing
and making the most of your Call History.
Viewing Call History
Call History makes returning phone calls fast and easy.
It lists the numbers (or Contacts entries) of phone calls
you have made, received, or missed.
Call History lists are continually updated as new
numbers are added to the beginning of the list and the
oldest entries are removed from the bottom of the list.
Call History only records calls that occur while the
phone is turned on. If a phone call is received while
your phone is turned off, it does not appear in Call
History.
.To view a Call History entry:
1. Press S > Call History.
2. Use your left and right navigation keys to select
Recent History, Outgoing Calls, Incoming Calls, or
Missed Calls. Your phone calls are displayed in
reverse chronological order.
3. To view additional details about a call, highlight it
and then press S.
Each entry contains the phone number (if it is
available) and Contacts entry name (if the phone
number is in your Contacts). Duplicate calls (same
number and type of call) may only appear once on the
list.
Note If you return a phone call from the voicemail menu, it
does not appear in your phone’s Outgoing Calls list.
History
Section 2E. History 55
Call History Options
By highlighting a Call History entry and pressing
Options (right softkey), you can select from the following
options:
ⅷSave to save the number if it is not in your Contacts
or to edit an already existing Contacts entry. (See
“Saving a Phone Number From Call History” on
page 55.)
ⅷDelete to erase the call from Call History.
ⅷDelete All to erase the call from Call History.
ⅷHide My Number to hide your Caller ID number on
your next call.
ⅷPrepend to add numbers to the beginning of the
selected number.
ⅷSelect Multiple allows more than one Call History entry
to be selected. After you select the entries, choose
Options to erase the selected entries from Call History
or send a Text Message, Picture Mail or Voice SMS to
the selected entries.
With a Call History entry highlighted, you can also
select from the following two options:
ⅷPress Send MSG (left softkey) to send a message to
the number. This option takes you to the Send
Message screen where you have the option of
sending a text message, Picture Mail, or SMS Voice
message.
ⅷPress S to view the phone call details.
Making a Phone Call From Call
History
1. Press S > Call History.
2. Use your left and right navigation keys to select
All Calls, Outgoing Calls, Incoming Calls, or Missed Calls.
3. Scroll to a Call History entry and press N.
Saving a Phone Number From Call
History
Your phone can store up to 1000 numbers or
electronic addresses. Individual Contacts entries can
contain up to five separate phone numbers, an email
56 Section 2E. History
address, and a Web address. (For more information,
see “About Contacts” on page 57.)
1. Select a Call History entry and press Options
(right softkey).
2. Select Save and press S.
3. Select As New Entry to create a new Contacts entry.
— or —
Select To Existing Entry and then scroll to the entry
you want to save the number to.
4. Press S.
5. Use the keypad to complete or edit the Contacts
entry and press Save (left softkey).
Prepending a Phone Number From
Call History
If you need to make a call from Call History and you
happen to be outside your local area code, you can
add the appropriate prefix by prepending the number.
1. Select a Call History entry and press Options
(right softkey).
2. Select Prepend.
3. Enter the prefix and press S.
— or —
Press Options (right softkey) and then select Save to
save the amended number to your Contacts.
Erasing Call History
1. Press S > Call History.
2. Use your left and right navigation keys to select the
call history you want to erase: All Calls, Outgoing
Calls, Incoming Calls, or Missed Calls.
3. Press Options (right softkey) > Delete All.
4. If you are certain you want to erase the list, press
Yes (left softkey).
— or —
Press No (right softkey) to return to the previous
menu.
Contacts
Section 2F. Contacts 57
Section 2F
Contacts
ࡗAbout Contacts (page 57)
ࡗFinding Contacts Entries (page 58)
ࡗAdding a New Contacts Entry (page 58)
ࡗManaging Your Contacts (page 63)
ࡗDialing Sprint Services (page 63)
Now that you know the basics that make it easier to stay in touch
with people and information, you’re ready to explore your
phone’s more advanced features. This section explains
how to use your phone’s Contacts and helps you make
the most of your time when you are trying to connect
with the important people in your life.
About Contacts
Your phone can store up to 1000 contacts. Each
contact can contain:
ⅷUp to five telephone numbers, one email address,
and one Web address. Each contact must contain at
least one number or address.
ⅷA name — The name of the person or organization
whose contact information is stored in the entry. It is
not required; you can create and store Contacts
entries without a name.
ⅷA picture — You can assign a picture to display
whenever you receive a call from the Contacts entry.
ⅷA ringer — You can assign a ringer to each entry.
This is the sound your phone makes when you
receive a call from any of the phone numbers stored
in the entry.
ⅷA category — You can assign a category, such as
Family, Friends, or Work to a entry. You can then sort
your Contacts entries by category.
ⅷA memo — You can write a short note to yourself
regarding the entry.
ⅷPersonal and business information — You can store a
birthday, job title, company name, and street address
with each entry.
ⅷA speed dial number — After you store a phone
number, you can assign a speed dial number to it.
58 Section 2F. Contacts
(See “Assigning Speed Dial Numbers” on page 60
to change an entry's default speed dial number.)
Adding a New Contacts Entry
1. Press S > Contacts > Add New > Contact and press
S.
2. Enter the Contacts name and press S.
3. To enter a phone number, highlight Number, enter
the number, and press S.
4. Assign Mobile, Home, Work, Pager, or Other to the
number and press S .
5. Press Done (left softkey).
If you want, you can add a picture, a special ringer,
additional phone numbers, an email or Web address,
and an important date. Scroll left or right to view what
other information you can assign to your Contacts
entry.
Finding Contacts Entries
There are several ways to display your Contacts entries:
by name, by speed dial number, by Category and Type,
and by email address. Follow the steps outlined below
to find entries in your Contacts.
Finding Contacts by Name
1. Press S > Contacts > View All.
2. Scroll through the entries using your navigation
keys and highlight the one you want.
Once the entry is highlighted, you have a number of
options; here are the most popular:
ᮣTo call, press N.
ᮣTo send a message, press Send MSG (left softkey),
then select the message type (Text Message, Picture
Mail, or Voice SMS) and follow the prompts.
ᮣTo view the entry’s details, press S and then
press the navigation keys left or right.
Contacts
Section 2F. Contacts 59
ᮣTo edit the entry’s details, press Options (right
softkey), then Edit. See “Editing a Contacts Entry or
Distribution List” on page 62..
Finding Speed Dial Numbers
1. Press S > Contacts > Options (right softkey) > Speed
Dial.
2. Scroll to an entry using your navigation keys.
Speed dial numbers are displayed in numerical
order.
See also “Assigning Speed Dial Numbers” on page 60.
Filtering Entries
1. Press S > Contacts > Options (right softkey) > Filter By.
2. Scroll to the By Contact or By Type you want to filter
by and press S. Entries are listed in numeric or
alphabetical order for the Category or Type you
selected.
Finding Email Addresses
1. Press S > Contacts > Options (right softkey) > Filter by
> Email and press S. Email addresses are
displayed in alphabetical order.
2. Scroll to the By Contact or By Type you want to filter
by and press S.
Adding a Phone Number to a
Contacts Entry
To add a phone number to an entry:
1. Press S > Contacts.
2. Scroll through the entries using your navigation
keys, highlight the one you want, and press S.
3. Press Edit. (right softkey),
4. Scroll to an empty Number using your navigation
keys.
5. Enter the new phone number and press S.
6. Assign Mobile, Home, Work, Pager, or Other to the
number and press S.
Tip You can also find an entry by entering the name in
the keypad. Press Contacts (rignt softkey) and use
your keypad to enter the name.
60 Section 2F. Contacts
7. Press Done (left softkey).
Assigning Speed Dial Numbers
Once you have added a number to your Contacts, you
can assign a speed dial number to it. Your phone can
store 99 numbers in speed dial locations.
1. Press S > Contacts >.
2. Highlight the Contacts entry you want to assign the
speed dial number to and select Options (right
softkey) > Settings.
3. Highlight an unassigned speed dial number and
press Assign (right softkey).
4. Select Speed Dial.
5. Highlight the Speed Dial number you want to
assign the speed dial number to and select Assign
(right softkey.)
6. Select your contact and press S.
Assigning a Ringer or Picture to an
Entry
You can assign a ringer to a Contacts entry so you can
identify the caller by the ring. (See “Ringer Types” on
page 30..) When you assign a picture to an entry, your
phone displays it whenever you receive calls from that
number.
1. Display a Contacts entry. (See “Finding Contacts
Entries” on page 58.)
2. Press Edit (left softkey).
3. Use your navigation keys to scroll to the tab with
the Assign Picture and Assign Ringer options.
Note If you attempt to assign an already in-use speed dial
number to a new phone number, a dialog appears
asking if you wish to replace the existing speed dial
number. Press OK (left softkey) to assign the location
to the new phone number and move the old number
to the next available speed dial number.
Contacts
Section 2F. Contacts 61
4. Scroll down to Assign Picture or Assign Ringer and
press S.
5. Select a source for the assigned file (for example,
In Phone, Assigned Media, or Take New Picture).
6. Use your navigation keys to scroll through the
available files. To hear a ringer, press Listen (left
softkey).
7. Highlight your desired picture or ringer and press
S.
8. Press Save (left softkey) to save the entry.
Assigning an Email Address or Web
Address
1. Display a Contacts entry. (See “Finding Contacts
Entries” on page 58.)
2. Press Edit (left softkey).
3. Use your navigation keys to scroll to the tab with
the Email and Web Address options.
4. Scroll down to Email or Web Address.
5. Use your keypad to enter the email or Web
address you want to assign and press S.
ⅷPress Save (left softkey) to save the entry.
Assigning a Date
You can assign a date to a Contacts entry. This is an
easy way to remember birthdays.
1. Display a Contacts entry. (See “Finding Contacts
Entries” on page 58.)
2. Press Options (right softkey) > Edit.
3. Use your navigation keys to scroll to the tab with
the Birthday option.
4. Highlight the date field, use your navigation keys or
keypad to set the date and then press S.
5. Press Done (left softkey) to save the entry.
Tip You can quickly visit the Web address associated
with a Contacts entry by displaying the entry,
highlighting the Web Address, and then pressing Go
(left softkey).
62 Section 2F. Contacts
Working With Distribution Lists
A Distribution List is a group of entries that you can
send messages to — including SMS Text Messages,
Picture Mail, and SMS Voice Messages. You can send
the message to all the members on the list at the same
time.
It’s a fast and easy way to keep everyone up to date.
To create a Distribution List:
1. Press S > Contacts > Add New > Group and press
S.
2. Enter the name of the list and press S.
3. Highlight Category and assign one to the list.
4. Highlight Add Members and press S.
5. Highlight each entry you want to include in the
Distribution List and press S after each selection.
A check mark appears next to each selected
member.
6. Press Done (left softkey) to save the membership.
7. Press Save (left softkey) to save the entry.
To View a Distribution List:
1. Press S > Contacts > Options softkey > Filter by >
Distribution List.
2. Scroll through the Distribution Lists.
ⅷHighlight a Distribution List and press S to
view the membership.
Editing a Contacts Entry or
Distribution List
1. Display a contacts entry or Distribution List.
2. Press Options (right softkey) > Edit .
3. Highlight the part of the entry you wish to edit and
press S.
4. Add and/or edit the desired information.
5. Press Done (left softkey).
Tip To quickly send a message to the Distribution List,
press S > Contacts > Filter by > Distribution List.
Highlight the Distribution List you want, press
Options (right softkey) > Send Message.
Contacts
Section 2F. Contacts 63
Managing Your Contacts
Organize your Contacts entries by assigning them to
Categories (Groups). Your phone has some already
defined — General, Family, Friends, and Work. You can
also create your own.
ᮣPress S > Contacts > Options (right softkey) > Filter
by.
To create your own custom Category:
1. Press S > Contacts > Manage Categories.
2. Press Options (right softkey)> Add New.
3. Enter the name of the new Category.
4. Highlight Add Members and press S.
5. Highlight each entry you want to add to this
Category and press S after each selection. A
checkmark appears next to each selected entry.
6. Press Done (right softkey) to save the membership.
7. To assign a special ringer to this Category,
highlight Assign and press S.
8. Use your navigation keys to scroll through the
available files. (To hear a ringer, press Options [right
softkey] > Listen.)
9. Press Assign (left softkey).
10. Press Save (left softkey) to save the Category.
Viewing Memory Status
ᮣPress S > Contacts > Memory Status.
Dialing Sprint Services
Organize your Contacts entries by assigning them to
Categories. Your phone has some already defined —
General, Family, Friends, and Work. You can also
create your own.
To view your Categories:
ᮣPress S > Contacts > Add New > Group.
To create your own custom Category:
1. Press S > Contacts > Manage Categories.
64 Section 2F. Contacts
2. Press Add New (right softkey).
3. Enter the name of the new Category.
4. Highlight Add Members and press S.
5. Highlight each entry you want to add to this
Category and press S after each selection. A
checkmark appears next to each selected entry.
6. Press Done (right softkey) to save the membership.
7. To assign a special ringer to this Category,
highlight Assign and press S.
8. Use your navigation keys to scroll through the
available files. (To hear a ringer, press Options [right
softkey] > Listen.)
9. Press Assign (left softkey).
10. Press Save (left softkey) to save the Category.
11. Select Yes and press S. Follow the onscreen
prompts to confirm your status.
12. When the Wireless Backup purchase screen is
displayed, select Buy and press S to purchase a
subscription to Wireless Backup.
13. Within a few minutes, you will receive a text
message providing you with the Web address
(www.wirelessbackup.sprint.com) and password
for your personal backup folder.
Backing Up Your Contacts
1. Press S > Contacts > Wireless Backup.
2. Select Backup Now and press S to back up all
your contacts from the phone's contacts list to your
folder on the Wireless Backup site. You will be
notified when the backup has been completed.
Accessing Wireless Backup on Your PC
1. From your personal computer, launch your Internet
browser and go to
www.wirelessbackup.sprint.com.
2. Enter your wireless phone number (without
hyphens) in the Sprint PCS Phone Number field.
3. Enter the wireless password you received via text
message into the Wireless Backup Password field.
Tip For more information about Wireless Backup, select
Learn More in step 2 above.
Contacts
Section 2F. Contacts 65
4. Click Sign on and follow the onscreen prompts.
Using Sprint Mobile Sync
All your contacts and groups can be added and edited
online using the Sprint Mobile Sync service. With Sprint
Mobile Sync you can:
ⅷAdd and edit contacts and groups. Use your computer to
easily add, edit, and manage contacts and groups
and set up and manage Team DC groups.
ⅷSynchronize and back up your contacts. Save all the
contacts information from your phone in a secure
location and automatically synchronize new
information from the computer to the phone and
from the phone to the computer.
ⅷTransfer contacts to a new phone. When you activate a
new phone, your existing contacts information is sent
to the phone upon activation.
ⅷErase contacts information from a lost device. If your phone
is lost or stolen, Sprint Mobile Sync can remotely
remove all the contacts information. You can then
send the information to your replacement phone.
ⅷImport and export contacts with online address books.
Import or export contacts information from or to your
Outlook or other compatible database.
To access Sprint Mobile Sync:
1. Sign on to your My Sprint page at www.sprint.com.
2. Click My Online Tools > Sprint Mobile Sync and then
select My Contacts.
3. Follow the onscreen instructions to add, edit, and
manage all your contact information.
66 Section 2G. Calendar and Tools
Section 2G
Calendar and Tools
ࡗUsing Your Phone’s Calendar (page 66)
ࡗUsing Your Phone’s Alarm Clock (page 68)
ࡗUsing Your Phone’s File Manager (page 69)
ࡗUsing the Calculator (page 73)
ࡗUsing the Tip Calculator (page 73)
ࡗUsing the World Clock (page 73)
ࡗUsing the Stop Watch (page 75)
ࡗUsing the Currency Converter (page 75)
ࡗUsing the Unit Converter (page 76)
ࡗUsing the Notepad (page 76)
ࡗUsing Voice Records (page 77)
Your phone is equipped with several personal information
management features that help you manage your busy lifestyle.
This section shows you how to use these features to
turn your phone into a time management planner that
helps you keep up with your appointments, schedules,
and commitments. It takes productivity to a whole new
level.
Using Your Phone’s Calendar
Adding an Event to the Calendar
Your Calendar helps organize your time and reminds
you of important events.
1. Press S > Tools > Calendar.
2. Using your navigation keys, highlight the day to
which you would like to add an event.
3. Press Add New (left softkey).
4. Select Appointment, All Day Event, or Multi-Day Event.
5. Enter the event Subject and press S.
6. Enter the event Location and press S.
Tip To quickly go to a date, press Options (right softkey)
> Go to Date.
Calendar/Tools
Section 2G. Calendar and Tools 67
7. Depending upon which type of event you selected,
use your keypad to select the Date or Start Date and
End Date, or Start Time and End Time, and press S.
8. Select an alarm time for the event by highlighting
the Reminder field and pressing S.
ⅢHighlight None, On Time, 5 mins, 10 mins, 15 mins,
30 mins, 1 hr, or 1 day and press S.
9. Press Save (left softkey) to save the event.
Event Alert Menu
When your phone is turned on and you have an event
alarm scheduled, your phone alerts you and displays
the event summary.
There are several ways your phone alerts you by
scheduled events:
ⅷ• By playing the assigned ringer type.
ⅷ• By illuminating the backlight.
To silence the alert, press S.
To view additional options, press the appropriate
softkey:
ⅷDismiss (right softkey) clears the alert.
ⅷSnooze (left softkey) silences the alert and schedules
it to replay again in 5 minutes.
Viewing Events
1. Press S > Settings/Tools >Tools > Calendar.
2. Using your navigation keys, highlight the day for
which you would like to view events and press S.
(If you have events scheduled for the selected day,
they are listed in chronological order.)
3. To display the details of an event listed in the
schedule, highlight it and press S.
Changing to Weekly View
1. Press S> Settings/Tools > Tools > Calendar.
2. Press Options (right softkey) > Week View.
Going to Today’s Date
1. Press S> Settings/Tools > Tools > Calendar.
Tip To change your default event ringer type, from the
standby screen, press S > Settings > Sounds >
Ringer Type > Calendar and select a ringer.
68 Section 2G. Calendar and Tools
2. Press Options (right softkey) > Go to Date.
3. Press OK (left softkey).
Erasing an Event
1. Press S > Settings/Tools > Tools > Calendar.
2. Using your navigation keys, highlight the day for
the event and press S.
3. Highlight the event, press Options (right softkey)
> Delete.
4. Press Yes (left softkey) or No (right softkey).
Erasing All Events
1. Press S> Settings/Tools > Tools > Calendar.
2. Press Options (right softkey) > Delete All.
3. Press Yes (left softkey) or No (right softkey).
Using Your Phone’s Alarm Clock
Your phone comes with a built-in alarm clock with
multiple alarm capabilities.
To use the alarm clock:
1. Press S> Settings/Tools > Tools > Alarm..
2. Select Add New Alarm and press S.
3. Enter the alarm Name and press S.
4. Select a time for the alarm by highlighting the Time
field and pressing S.
ⅢUsing your keypad and/or navigation keys, set the
time for the alarm, and press S.
5. Select a ringer type for the alarm by highlighting
the Ringer field and pressing S.
ⅢSelect a location for the ringer file (for example, In
Phone, Memory Card, or Assigned Media).
ⅢUse your navigation keys to scroll through the
available files.
6. Press S or left softkey to assign the ringer.
Tip In the calendar view, days with events scheduled are
marked with a yellow triangle.
Calendar/Tools
Section 2G. Calendar and Tools 69
7. Select a repeating status for the alarm by
highlighting the Frequency field and pressing S.
ⅢHighlight Once, Daily, Mon - Fri, Weekends or Weekly,
and then press S.
8. Press Save (left softkey) to save the alarm.
Using Your Phone’s File Manager
Your phone comes with a file manager that enables
you to manage your pictures, videos, and sounds
saved in your phone and on the microSD card inserted
in your phone.
To access the file manager:
ᮣPress S > Settings/Tools > Tools > File Manager.
The file manager then gives you these options to
choose from:
ⅷPictures – This option allows you to manage your
pictures and videos stored either in the phone’s
memory or on your microSD card.
ⅷSounds – This option allows you to manage your
sounds stored either in the phone’s memory or on
your microSD card.
ⅷMemory Card – This option allows you to view the
properties of the files and folders stored on your
microSD card, format an SD card, view the used and
available memory in the phone’s memory and on the
microSD card, and view the file manager Help
screen.
ⅷMemory Usage – This option shows the used and
available memory in the phone’s memory and on the
microSD card.
Using the Pictures Option
The Pictures option lets you manage the pictures and
video in your phone’s memory or on your microSD
card.
To manage your pictures and videos in your phone’s
memory:
1. Press S > Tools > File Manager > Pictures.
Tip To change your default alarm ringer type from the
standby screen press S > Settings > Sounds >
Ringer Type > Alarm and select a ringer.
70 Section 2G. Calendar and Tools
2. Select In Phone to access pictures and videos
stored in your phone’s memory.
3. Use your navigation keys to do any of the
following:
ⅢSelect the desired picture or video. Press Expand
(left softkey) to view the picture or video.
ⅢSelect the desired picture or video. Press Options
(right softkey) to view the picture or view the video
options menu. The Options menu includes the
following options:
●Manage – This option lets you delete the file
you selected, copy it from the phone’s
memory to the microSD card, or move it from
the phone’s memory to the microSD card.
●Slide Show – This option displays all the
pictures saved to your phone’s memory in a
slide show.
●Play All Videos – This option plays all videos in
the phone’s memory.
●Filter By – This option lets you view all the
picture and video files in your phone’s
memory, view only the picture files, or view
only the video files.
To manage your pictures and videos on your microSD card:
1. Press S > Tools > File Manager > Pictures.
2. Select Memory Card to access pictures and videos
stored on your SD card.
3. Use your navigation keys to do any of the
following:
ⅢSelect the desired picture or video. Press Expand
(left softkey) to view the picture or the video.
ⅢSelect the desired picture or video. Press Options
(right softkey) to view the picture or view the video
options menu. The Options menu includes the
following options:
●Manage – This option lets you delete the file
you selected, copy it from the microSD card to
the phone’s memory, or move it from the
microSD card to the phone’s memory.
●Slide Show – This option displays all the
pictures saved to your memory card in a slide
show.
●Play All Videos– This option plays all videos on
the microSD card.
Calendar/Tools
Section 2G. Calendar and Tools 71
●Filter By – This option lets you view all the
picture and video files on the microSD card,
view only the picture files, or view only the
video files.
Using the Sounds Option
The Sounds option lets you manage the audio
files stored in your phone’s memory or on your
microSD card.
To manage your sounds in your phone’s memory:
1. Press S > Tools > File Manager > Sounds.
2. Select In Phone to access sounds stored in your
phone’s memory.
3. Use your navigation keys to do any of the
following:
ⅢSelect the desired sound. Press Assign (left
softkey) to assign the selected sound to a phone
function.
ⅢSelect the desired sound. Press Options (right
softkey) to view the options menu. The Options
menu includes the following options:
●Play All – This option allows you to listen to all
the sounds stored in your phone's memory.
●Filter By – This option lets you view all the
sound files in your phone’s memory, view only
the downloaded files, view only the preloaded
files, or view only the voice records.
●Manage – This option lets copy or move the file
you selected from the phone’s memory to the
microSD card.
To manage your sounds on your microSD card:
1. Press S > Tools > File Manager > Sounds.
2. Select Memory Card to access sounds stored on
your microSD card.
3. Use your navigation keys to do any of the
following:
ⅢSelect the desired sound. Press Assign (left
softkey) to assign the sound to any of the
following: Ringer ID, Call with ID, Call without ID,
Voicemail, Picture Mail, Text Message, Voice SMS,
Calendar, or Alarm.
72 Section 2G. Calendar and Tools
ⅢSelect the desired sound. Select Options (right
softkey) to view the options menu. The Options
menu includes the following options:
●Play All – This option allows you to listen to all
the sounds stored in your microSD card.
●Filter By – This option lets you view all the
sound files in your microSD card, view only
the downloaded files, view only the preloaded
files, or view only the voice records.
●Manage – This option lets you delete, copy, or
move the file you selected from microSD card
to the phone’s memory.
Using the Memory Card Option
The Memory Card option allows you to view the
properties of the files and folders stored on your
microSD card, view the used and available memory in
the phone’s memory and on the microSD card, view
the file manager Help screen, and format a microSD
card.
For information on formatting the microSD card, see
“Formatting the microSD Card” on page 91.
To view the properties of files and folders on your microSD
card:
1. Press S > Tools > File Manager > Memory Card.
2. Scroll to the file or folder you for which you want to
view properties. To view files within a folder, select
the folder.
3. Press Properties (left softkey) to view details of the
file or folder.
To view memory usage:
1. Press S > Tools > File Manager > Memory Card.
2. Press Options (right softkey) > Memory Usage.
To view the file manager Help screen:
1. Press S > Tools > File Manager > Memory Card.
2. Press Options (right softkey) > Help.
Calendar/Tools
Section 2G. Calendar and Tools 73
Using the Calculator
Your phone comes with a built-in calculator.
1. Press S > Settings/Tools >Tools > Calculator.
2. Enter numbers using your keypad.
ⅢPress the navigation keys to enter operators
(+ ÷ - ×) as indicated in the display.
ⅢPress # to enter a decimal.
ⅢPress * to clear the current line.
ⅢPress Advanced (right softkey) for more advanced
calculator functions.
3. Press = (left softkey) to compute.
Using the Tip Calculator
Your phone comes with a built-in tip calculator.
1. Press S > Settings/Tools > Tools > Tip Calculator.
2. Enter the bill amount (dollar amount) and press
S.
3. Enter the bill amount (cent amount) and press S.
4. The default number of people paying the bill is
one. To change it, press BACK to delete the
number 1 and enter the number of people splitting
the bill.
5. Press S.
6. The default tip percentage is 15%. To change it,
press BACK to delete the number 15 and enter the
tip percentage you want.
7. Press S.
8. Upon completion you will see the following:
ⅢTip Amount – This is the calculated amount of
the tip.
ⅢTotal to Pay – This is the calculated amount of the
total bill plus tip.
ⅢTotal per Person – This is the calculated amount of
the total each person is responsible for paying.
Using the World Clock
Your phone comes with a built-in world clock to let you
view times around the world.
74 Section 2G. Calendar and Tools
Viewing Cities
To view the time in different cities around the world:
1. Press S Settings/Tools > Tools > World Clock.
2. Press Find City (left softkey) to choose a city.
– or –
Press the navigation keys left or right to scroll
through different time zones.
3. When you see the city you want, press S.
Adding Custom Cities
You can add a custom city to the World Clock to keep
track of its time more easily. You must know the city’s
approximate location on a world map for the time zone
and map location to be correct.
1. Press S > Settings/Tools > Tools > World Clock.
2. Press the navigation keys left or right to scroll
through different time zones.
3. When the cross-hairs indicate the correct map
location, verify that the time zone indicated is
correct.
4. Press Options (right softkey) > Add to My Cities.
5. Supply a name for the city, then press OK
(left softkey).
6. Select a position in the list for the city and
press S.
If you select a slot that is not empty, the new city
will remove the existing city from the list (if it is a
custom city, it will be erased entirely).
Using My Cities
The World Clock tool also permits you to create a My
Cities list, which can include cities in the phone’s built-
in list or custom cities. The total number must not
exceed nine cities.
1. Press S > Settings/Tools > Tools > World Clock.
2. Press Options (right softkey) > My Cities.
The name of each city and local time is displayed.
Calendar/Tools
Section 2G. Calendar and Tools 75
To add a city to your My Cities list:
1. Press S > Settings/Tools > Tools > World Clock.
2. Press Find City (left softkey) to choose a city.
– or –
Press the navigation keys left or right to scroll
around the map until the city you want is indicated.
3. Press Options (right softkey) > Add to My Cities.
4. Select a position in the list for the city and
press S.
If you select a slot that is not empty, the new city
will remove the existing city from the list (if it is a
custom city, it will be erased entirely).
Using the Stop Watch
Your phone comes with a built-in stop watch.
1. Press S > Tools > Stop Watch.
2. Press Options (right softkey) > Countdown, Lap
Summary, Setup, or Reset.
3. When you are ready to use the stop watch timer,
press Start (left softkey).
4. To stop the timer, press Stop (left softkey).
Using the Currency Converter
Your phone comes with a built-in currency converter
that lets you convert currency amounts if you know the
exchange rate.
1. Press S > Settings/Tools > Tools > Currency
Converter.
2. Enter the bill amount (dollar amount) and press
S.
3. Enter the bill amount (cent amount) and press S.
4. Enter the exchange rate (dollar amount) and
press S.
5. Enter the exchange rate (cent amount) and
press S.
6. Upon completion you will see the following:
Note All custom cities are automatically put on your My
Cities list. Use this procedure only if you want to add
one of the phone’s built-in cities to your My Cities list.
76 Section 2G. Calendar and Tools
ⅢResult 1 – Your currency converted to the new
currency.
ⅢResult 2 – The new currency converted to your
currency.
Using the Unit Converter
Your phone comes with a built-in unit converter that
lets you convert a wide variety of units of measure.
1. Press S > Settings/ Tools > Tools > Unit Converter.
2. Select the type of unit to be converted:
ⅢArea
ⅢEnergy
ⅢForce
ⅢLength
ⅢMass
ⅢPower
ⅢSpeed
ⅢTemperature
ⅢVolume
3. Enter the value (whole number) and press S.
4. Enter the value (decimal number) and press S.
5. Enter the convert from unit from the drop down
menu, and press S.
6. Enter the convert to unit from the drop down menu,
and press S.
7. Upon completion you will see the following:
ⅢResult – Your unit converted to the new unit.
Using the Notepad
Your phone comes with a built-in notepad.
1. Press S > Settings/Tools > Tools > Notepad.
2. Select Add New Note and press S.
3. Enter the note title and press S.
4. Enter the note text.
5. Press Save (left softkey) to save the text.
Calendar/Tools
Section 2G. Calendar and Tools 77
Using Voice Records
You can record brief records to remind yourself of
important events, phone numbers, or grocery list items.
You can also record phone conversations.
Recording Voice Records
To create a new Voice Record:
1. Press S > Settings/Tools > Tools > Voice Memo.
2. Press S and begin recording after the prompt.
3. To end the recording, press S.
If you want to review the recording, press Yes (left
softkey).
To record a conversation during a phone call:
1. Make or answer the call.
2. Press Options (right softkey) > Record Recipient, and
press S.
3. Press S.
To end the recording, press Done S.
Playing Voice Records
1. Press S > Settings/Tools > Tools > Voice Memo.
2. Press View All (left softkey).
3. Use the navigation keys to scroll to a recording.
4. Press S to play the Voice Record.
Changing Voice Record Settings
1. Press S > Settings/Tools > Tools > Voice Memo.
2. Press Settings (right softkey).
3. Scroll to Recording Length, and press S.
Note You cannot store Voice Records on your microSD
card.
Tip You can choose Play All (to play all the Voice
Records) or Select Multiple (to play a several Voice
Records consecutively).
78 Section 2G. Calendar and Tools
ⅢSelect a maximum length of 10 Seconds,
30 Seconds, 1 Minute, 5 Minutes, or 30 Minutes, and
press S.
4. Scroll to 10 Second Tone and press S. This tone
beeps every 10 seconds during your Voice
Record.
ⅢSelect Enable or Disable and press S.
5. Scroll to Storage Location and press S.
ⅢSelect In Phone or Memory Card and press S.
Using Other Voice Record Options
You can also rename your Voice Records, use them as
ringers, or delete them.
1. Press S > Settings/Tools > Tools > Voice Memo.
2. Press View All (left softkey) and press S.
3. Use the navigation keys to scroll to the recording
you want to work with.
4. Press Options (right softkey) > Assign, Rename, Delete,
Properties, Settings or Send. Follow the prompts to
complete your task.
Voice Services
Section 2H. Voice Services 79
Section 2H
Voice Services
ࡗUsing Automatic Speech Recognition (ASR) (page 79)
ࡗSetting Up Voice Recognition (page 81)
ࡗWorking With Voice Recognition (page 84)
Your phone’s voice-recognition software lets you place calls
and perform quick tasks using just your voice. This section
includes easy-to-follow instructions for using Voice
Recognition.
Using Automatic Speech
Recognition (ASR)
In addition to Sprint Voice Command (see page 153),
you can use a voice dial tag to automatically dial a
phone number in your Contacts. (A voice dial tag is a
command you record and use to place calls without
using the keypad.)
Using Call <Name or #>
You dial phone numbers simply by saying “Call.” To
place calls to names stored in your Contacts, say “Call”
followed by the name and the type of number (Home,
Work, Mobile, etc.). To make phone calls to numbers not
saved to your Contacts, simply say “Call” followed by a
valid phone number.
You can also say “Call” by itself and be prompted for
the name or number.
Calling Contacts Entries
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Say “Call” and then say the name and the type of
number. For example, say “Call John Mobile.” The
phone dials the number stored for the entry “John,”
labeled “Mobile.”
If a name has only one number, or if you know the
name but are not sure which number to call, say “Call”
followed by the name only. For example, say “Call John.”
If the name is recognized and there is only one number
for the name, your phone immediately places the call. If
80 Section 2H. Voice Services
there are multiple numbers stored in the entry, the
phone prompts you with a list of options.
If the name or number is not in Contacts, your phone
tells you it cannot find a match.
Calling Phone Numbers (Digit Dialing)
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Say “Call” and then say a valid string of digits to be
dialed, for example, say “Call 555 555 5555.”
Speak naturally and clearly and remember to speak
one digit at a time—1-800 should be pronounced “One
Eight Zero Zero.”
Using Send Voice SMS <Name or #>
Use Voice Recognition to access the SMS Voice
application, with the recipient already addressed.
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Say “Send Voice SMS” followed by the name (if the
recipient is saved to Contacts) or the number.
3. Record your SMS Voice message, attach a
signature, and then press Save (left softkey). (See
“Using SMS Voice Messaging” on page 120.)
4. Press Send (left softkey).
If you are sending the SMS Voice message to a
recipient listed in Contacts, then you have the option of
mentioning the type of number. For example, say “Send
Voice SMS John Mobile.”
ᮣIf you say “Send Voice SMS” without specifying a
recipient or a number, your phone prompts
you for this information.
Using Send Text <Name or #>
Use Voice Recognition to open Text Messaging to the
Create Message screen, with the recipient already
addressed.
To launch Text Messaging and address a message:
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
Note You cannot send SMS Voice messages to
Distribution Lists using Voice Recognition.
Voice Services
Section 2H. Voice Services 81
2. Say “Send Text” followed by the name (if the
recipient is saved to Contacts) or the number.
3. Use your keypad to enter the message and then
press Send (left softkey). (See “Using SMS Text
Messaging” on page 118.)
If you do not specify the type of number and there are
multiple numbers for the name, Voice Recognition
chooses the mobile number by default.
If you say “Send Text” without specifying a recipient or a
number, your phone prompts you for this information.
Using Send Picture <Name or #>
Use Voice Recognition to open Picture Mail to the
Create Message screen, with the recipient already
addressed.
To launch Picture Mail and address a message:
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Say “Send Picture” followed by the name stored in
Contacts and, optionally, the type of number you
want to send it to. For example, say “Send Picture
John Smith Work.”
3. Use your keypad to enter the message and then
press Send (left softkey).
If you do not specify the type of number and there are
multiple numbers for the name, Voice Recognition
chooses the mobile number by default.
If you say “Send Picture” without specifying a recipient or
a number, your phone prompts you for this information.
Setting Up Voice Recognition
You can customize your phone’s Voice Recognition
feature so that it works for you, the way you want it to.
Note You cannot send SMS Text messages to Distribution
Lists using Voice Recognition. Note You cannot send Picture Mail to Distribution Lists
using Voice Recognition.
See the Experience Sprint Power Vision guide that
came with your phone for information about
Picture Mail.
82 Section 2H. Voice Services
Using Choice Lists
Your phone offers Choice Lists whenever it is not
confident it has recognized a name or number
correctly. In these cases, it displays a Choice List and
prompts you with “Call?” followed by the first choice on
the list. To confirm the choice, say “Yes,” or to hear the
next choice, say “No.” You can also select the correct
choice using your keypad.
To cancel the command, say “Cancel,” or to say the
name or number again, say “Repeat.”
You can determine whether Voice Recognition displays
a list of choices or automatically dials the first number
without displaying a Choice List.
To enable or disable Choice Lists:
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Press Settings (left softkey) > Choice Lists and
press S.
3. Select Automatic, Always On, or Always Off, and
press S.
Sensitivity
The Sensitivity setting controls how Voice Recognition
determines when a spoken word is a match. If you
frequently experience the message “Please Repeat” or
“No Match Found” adjust the sensitivity toward Reject
Less. If the phone frequently recognizes a name you
didn’t say, adjust the sensitivity to Reject More.
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Press Settings (left softkey) > Sensitivity and press
S.
3. Using your navigation keys adjust the slider to the
desired level.
4. Press OK (left softkey).
Adapting Digit Dial
Some users with heavy accents or distinctive voices
find it difficult to use Digit Dialing.
The Adapt Digits feature allows Voice Recognition to
recognize the way specific persons say digits.
Adaptation involves recording several digit sequences
Voice Services
Section 2H. Voice Services 83
to teach Voice Recognition to recognize your voice.
The adaptation process takes about three minutes.
After using Adapt Digits, your phone will be customized
to your voice. Other people will not be able to use Digit
Dial on your phone unless they reset the phone to
factory defaults.
To adapt Digit Dial to your voice:
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Press Settings (left softkey) > Digit Dialing and
press S.
3. Select Adapt Digits and press S.
4. Follow the prompts to complete the adaptation.
Tips for adapting Digit Dial:
ⅷAdapt digits in a quiet place.
ⅷMake sure you wait for the beep before speaking.
ⅷSpeak clearly, but say each digit sequence naturally.
If you make a mistake while recording a sequence of
digits, or if an unexpected noise spoils the recording,
you can say or select No when the prompt asks if the
recording was OK. You will then be prompted to
rerecord the sequence.
Customizing Audio Prompts
You can customize the way your phone reads prompts
to you. This allows you to quickly cycle through
prompts and commands that you are familiar with.
To turn audio prompts on or off:
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Select Settings > Sound.
Note If your phone recognizes digits with an acceptable
level of accuracy, you will find no additional benefit
from using Adapt Digits.
Note To reset Digit Dial to its factory settings, press and
release the Smart Key and then press Settings (left
softkey). Select Digit Dialing > Reset Digits.
Note Only experienced users should turn off audio
prompts altogether.
84 Section 2H. Voice Services
3. To turn on or off all the audio prompts, select
Prompts > On or Off.
— or —
To turn on or off the playback of digits spoken by
you, select Digits > On or Off.
— or —
To turn on or off the playback of names spoken by
you, select Names > On or Off.
4. Select OK (left softkey).
Adjusting Audio Prompt Speed and Volume
You can adjust how loud and how fast the phone
playbacks names you have spoken.
To adjust the speed or volume of name playback:
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Press Settings (left softkey) > Sound > Name Settings
> Speed or Volume.
3. Using your navigation keys adjust the slider to the
desired level.
4. Press OK (left softkey).
Working With Voice Recognition
You can use Voice Recognition to easily perform tasks
with your phone. You can look up entries stored in your
Contacts, open applications or menus, and view or
hear status information.
Lookup <Name>
You can look and display any Contacts entry by saying
“Lookup” followed by the name.
To use Lookup <Name> to find a Contacts entry:
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
Say “Lookup” and then the name of the entry. (Your
phone displays the Contacts entry.)
Note If you say only “Lookup,” your phone asks for the
name and displays a Contacts entry list.
Voice Services
Section 2H. Voice Services 85
Using Go To <App>
You can open an application or access a menu by
saying “Go To” followed immediately by the name of
an application or a menu.
To open an application or menu using Voice Recognition:
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Say “Go To.” (Your phone displays a list of
applications and menus and prompts you to
choose one.)
—or—
Say “Go To” and then the name of the application
or menu.
Using Check <Item>
You can have the phone play back and display
information about its current state, including its phone
number, current signal strength, network coverage, and
battery level.
To see and hear status information:
1. Press and release the Smart Key. (Your phone
displays the Say a command screen.)
2. Say “Check.” (Your phone displays a list of valid
status indicators and prompts you to choose one.)
—or—
Say “Check” and then the name of the item you
want to check.
You can check the following:
ⅷStatus — plays back and displays the following:
ⅢBattery
ⅢSignal strength
ⅢNetwork coverage
ⅢMaster volume setting
ⅢNumber of missed calls
ⅢNumber of new voice mail messages
ⅢCurrent time and date
ⅢNumber of new Voice SMS messages
Note You can “Go To” the following applications:
Voicemail, Camera, Redial, and Received Calls.
86 Section 2H. Voice Services
ⅷVoice Mail — plays back and displays how many new
voice mail messages you have.
ⅷMessages — plays back and displays how many new
voice mail messages, text messages, and picture
messages you have.
ⅷMissed Calls — plays back and displays how many
new missed calls you have.
ⅷTime — plays back and displays the current time
and date.
ⅷBattery — plays back and displays the current level
of battery charge.
ⅷSignal — plays back and displays current signal
strength.
ⅷNetwork — plays back and displays current network
coverage.
ⅷVolume — plays back and displays the current
master volume setting.
ⅷMy phone # — plays back and displays your phone
number.
microSD Card
Section 2I. microSD Card 87
Section 2I
microSD Card
ࡗUsing Your Phone’s microSD Card and Adapter (page 87)
ࡗWorking With the microSD Card (page 91)
Your phone lets you use a microSDTM card and an adapter to
expand the available memory space. This secure digital
card enables you to quickly and easily exchange
images, music, and voice data between SD-compatible
devices.
This section details the features and options of your
phone’s microSD functionality.
Using Your Phone’s microSD Card
and Adapter
Your phone comes bundled with a microSD (Secure
Digital) memory card and its adapter to expand the
phone’s available memory space.
You can purchase additional microSD cards with up to
8 GB in memory.
The microSD card allows you to easily store images,
videos, music, and voice data in your phone.
Inserting the microSD Card
To insert the microSD card into your phone:
1. With your phone powered off, remove the back
cover and then remove the battery. (See
“Removing the Battery” on page 16.)
2. Gently slide the microSD card into the cardholder
as shown below. You should notice a faint click if it
engages properly in the spring-loaded holder.
Note Do not bend or scratch your memory card. Keep it
away from static electricity, water, and dirt.
The microSD card and its adapter can be easily
damaged by improper operation. Please be careful
when inserting, removing, or handling them.
Tip The writing on the microSD card should face up.
88 Section 2I. microSD Card
3. Replace the battery and the back cover.
Removing the microSD Card
To remove the microSD card from your phone:
1. With your phone powered off, remove the back
cover and then remove the battery.
2. Gently slide out the microSD card from the
cardholder.
3. Replace the battery and the back cover.
Viewing the microSD Card Indicator
After you have inserted the microSD card, your phone
displays Memory Card as a place to store your pictures
and videos.
To view the memory card associated with your microSD
card:
ᮣPress S > Pictures > My Albums. Your phone
displays the Memory Card option.
Note Make sure your battery is fully charged before using
the microSD card. Your data may become damaged
or unusable if the battery runs out while using the
microSD card.
Be sure to use only recommended microSD cards
(64MB—2GB). Using non-recommended microSD
cards could cause data loss and damage your
phone.
Note DO NOT remove your memory card while your
phone is using it or writing files on it. Doing so will
result in loss or damage of data.
Note To view music files stored on you microSD card,
press S > Music and follow the prompts.
microSD Card
Section 2I. microSD Card 89
Using the microSD Adapter
You can transfer files stored in your microSD card to an
SD-compatible PC by using the microSD adapter.
Because regular SD memory cards differ in size from
microSD cards, their corresponding card slots differ as
well.
The microSD adapter is sized to fit in a regular-size
card slot. To fit a microSD card into a regular-size card
slot, insert the microSD card in the adapter. You can
then insert the adapter into a regular SD card slot.
To insert the microSD card into the microSD adapter:
1. With one hand, hold the microSD adapter with the
label facing up.
2. With the other hand, hold the microSD card with
the writing facing up and the narrow edge toward
the adapter.
3. Gently slide the card until it is fully inserted.
To remove the microSD card from the microSD adapter:
ᮣHolding the exposed edge of the microSD card,
gently pull it out of the adapter.
To transfer data from your microSD card to your PC:
1. Press S > Pictures > My Albums. Your phone
displays the Memory Card option.
2. Verify that the microSD card contains the files you
want to transfer.
ⅢIf you need to add or delete pictures or videos
from your microSD card, see “Storing Pictures in
Your microSD Card” on page 98 and “Storing
Videos in Your microSD Card” on page 101.
3. Remove the microSD card and insert it in the
microSD adapter as explained above.
4. Insert the microSD adapter into the appropriate slot
in an SD-compatible PC.
5. Select the files you want to copy from the card and
drag them to the appropriate folder displayed on
your PC. (Consult your operating system
documentation for further details.)
6. Then remove the microSD adapter from the PC,
remove the microSD card from the adapter and re-
insert it into your phone.
90 Section 2I. microSD Card
Placing Music Files on the microSD to Play on
Your Phone
7. Use the microSD adapter or an optional USB
connection to transfer compatible music files from
your computer to your phone's microSD card. MP3
or M4A (ACC) music files are compatible with your
phone.
To create a folder on your microSD card in which to place
music files:
ᮣWith a formatted microSD card in your phone,
access the Sprint Music Store. A folder called
“Music” is created on your microSD card. You only
need to do this once to create this folder.
After the “Music” folder has been created, use the
microSD card adapter to transfer music files from your
computer to the “Music” folder on your microSD card.
Note DO NOT use your computer to change or edit folder
or file names on the microSD, and do not attempt to
transfer large amounts of data from the computer to
the microSD card. Doing so may cause the microSD
card to fail.
DO NOT turn off or restart your computer, or put it
into standby mode, while using a mass storage
device. Doing so will result in loss or damage of data.
If you connect a mass storage device to a peripheral
device, your device may not work properly.
Tip The Sprint Music Manager application makes
managing all your music and transferring it from your
computer to your microSD card easy. Go to
www.sprint.com/downloads, download and install
the free software, and follow the onscreen tutorial.
For more information, please see the Experience
Sprint Power Vision guide.
Note Not all MP3 or M4A (ACC) files that you might place
on your microSD card using the microSD adapter
can be played on your phone. The file’s Digital Rights
Management settings may prohibit them from being
played.
microSD Card
Section 2I. microSD Card 91
To play the music files you placed in the “Music” folder on
the microSD card:
ᮣAccess the Sprint Music Store. If the music files are
compatible with your phone, you can play them
like music files you have purchased and
downloaded from the Sprint Music Store.
For more information on using the Sprint Music Store,
refer to the Experience Sprint Power Vision guide that
came with your phone.
Working With the microSD Card
Formatting the microSD Card
Your phone automatically formats your microSD card.
However, if you cannot save files on your microSD, you
may need to format the card yourself.
1. Insert the microSD card. See “Inserting the
microSD Card” on page 87.
2. Press S > Tools > File Manager > Memory Card.
3. Press Options (right softkey) > Format. (A warning
will be displayed.).
ᮣIf you are sure you wish to remove all the files from
your microSD card, press Yes (left softkey).
Note To view music files stored on you microSD card,
press S > Music and follow the prompts.
92 Section 2J. Camera
Section 2J
Camera
ࡗTaking Pictures (page 92)
ࡗStoring Pictures in Your microSD Card (page 98)
ࡗShooting Videos (page 98)
ࡗSending Pictures and Videos (page 101)
ࡗUsing Sprint Picture Mail (page 103)
Your phone’s built-in camera and camcorder give you the ability
to take full-color digital pictures and videos. You can use your
phone to share your pictures and videos with others.
It’s fun and easy to do.
This section explains the features and options of your
phone’s built-in camera and camcorder.
Taking Pictures
Taking pictures with your phone’s built-in camera is as
simple as choosing a subject, pointing the lens, and
pressing a button.
Your camera features five different resolution (1200 x
1600, 960 x 1280, 480 x 640, 240 x 320, or 120 x 160), and
three picture quality settings (Economy, Normal, or Fine)
that let you balance the sharpness of the picture and
the size of the file. You can use the zoom to get up to
4X closer to your subjects.
After you take a picture, you can store it both in your
phone and on your microSD card. You can also use
the fun editing tools, and share your pictures with
friends using one of the many options.
1. Press S > Pictures > Camera.
2. Using the display screen as a viewfinder, aim the
camera lens at your subject.
Shortcut With the flip open and phone in standby
mode, you can access the camera by
pressing the Camera Key on the right side of
the phone. (See the illustration on page 11.)
With the flip closed and phone in standby
mode, you can access the camera by
pressing and holding the Camera Key on the
right side of the phone or by pressing and
holding the camera Touch-Sensitive Button
on the external display.
Camera
Section 2J. Camera 93
ⅢPress S. (The picture will automatically be saved
in the In Camera folder.)
3. To take another picture, press BACK.
After Picture Options
After you take pictures, press Options (right softkey) to
do any of the following:
ⅷSend to transmit the picture to recipients in your
Contacts.
ⅷUpload
ⅷAssign
ⅷReview/Send Media
ⅷOrder Prints
ⅷPost to Service
ⅷAdd Text Caption
ⅷDelete
ⅷTake New Picture
ⅷProperties
ⅷPrint to send the picture to a printing service, using
Sprint Picture Mail.
ⅷManage
ⅢDelete
ⅢUpload
ⅢCopy to Card
ⅢMove to Card
ⅢRename
ⅢProperties
ⅷSlide Show
ⅷFilter By
ⅷTake New
ⅷMy Albums
ⅷSelect Multiple
After you take pictures press View All (left softkey) >
Assign (left softkey)
ⅷScreen Saver
ⅷExternal LCD
ⅷPicture ID
ⅷCall with ID
ⅷCall without ID
Note To take a picture of yourself, activate the camera and
then close the flip to view yourself in the external
display. Then press the Camera Key on the right side
of the phone to capture the picture.
94 Section 2J. Camera
For pictures stored in your album, press, Pictures > My
Albums to do any of the following:
Press Options (right softkey) to do any of the following:
ⅷSend
ⅢTo Contacts
ⅢBluetooth
ⅢTo Services
ⅷPlay Videos
ⅷPrint
ⅷManage
ⅷSlide Show
ⅷFilter By
ⅷTake New
ⅷMy Albums
ⅷSelect Multiple
Upload to save the picture you just took to the Sprint
Picture Mail Web site (www.sprint.com/picturemail).
Depending on your settings, you may be prompted to
accept a data connection.
Press Assign (left softkey) > Assign to do any of the
following:
ⅷScreen Saver
ⅷExternal LCD
ⅷPicture ID
ⅷCall with ID
ⅷCall without ID
Camera Options
Your camera has many features that help you take
professional-looking pictures quickly and easily.
When the phone is in camera mode, press Options
(right softkey) then choose one of these features:
ⅷSelf Timer to activate the camera’s timer. (See
page 95.)
ⅷ
Note If this is the first time you have accessed your Sprint
Picture Mail account, you will be prompted to create
a password.
See the Experience Sprint Power Vision guide that
came with your phone for information about Picture
Mail.
Camera
Section 2J. Camera 95
ⅷFun Tools apply color effects or frames to your
pictures or set your camera to take multiple shots:
ⅢColor Effect to apply different color effects to the
picture: Normal, Sepia, Black and White, or Negative.
(The default setting is Normal.)
ⅢApply Fun Frame to decorate your picture with a
digital frame. Your phone offers you an array of
choices.
ⅷ Settings and then choose one of these features:
ⅢBrightness to set the amount of light in a picture.
ⅢWhite Balance to adjust your camera to these
lighting environments: Auto, Sunny, Cloudy,
Tungsten, Fluorescent, or Manual. Choose Auto have
your phone adjust white balance as needed.
Choose Manual to set a custom level of white
balance.
ⅢMultiple Shots
ⅢResolution to determine a picture’s sharpness.
ⅢQuality to set the quality of the file: Economy, Normal,
or Fine.
ⅢSounds
ⅢIcons Display to show or hide your camera’s
indicators from the viewfinder.
ⅷSelf Timer to activate the camera’s timer. (See
page 95.)
ⅷImage Control to control the resolution, quality,
brightness, and white balance:
ⅷFun Tools apply color effects or frames to your
pictures or set your camera to take multiple shots:
ⅢColor Effect to apply different color effects to the
picture: Normal, Sepia, Black and White, or Negative.
(The default setting is Normal.)
ⅢApply Fun Frame to decorate your picture with a
digital frame. Your phone offers you an array of
choices.
ⅢMultiple Shots to set your phone’s camera to take
two or four shots in succession.
Setting the Self Timer
To begin the Self Timer:
1. From camera mode, press Options (right softkey)
> Self Timer.
96 Section 2J. Camera
2. Highlight the time delay you want to use (2, 5, 10, or
15 Seconds) and press S. (The viewfinder
displays the Self Timer countdown.)
3. Press S or press Capture (left softkey) to begin
the timer, and get ready for the picture.
Using the Zoom
This feature allows you to get closer to or farther away
from an object when you take its picture. You can
adjust the zoom from 1X to 4X.
To Use the Zoom
1. From camera mode, press the navigation key right
or left to adjust the zoom. (A slider is displayed.)
2. Press Capture (left softkey) or press S. (The picture
will automatically be saved in the In Phone folder.)
Using My Albums
You can store your pictures in your phone’s memory,
your microSD card, and your Sprint Online Album. Your
Sprint Online Album is your designated storage space
on the Sprint Picture Mail Web site.
After a picture is taken, it is automatically saved in the
In Phone folder of My Albums. From the In Phone
folder, you can view your pictures, save them to your
Sprint Online Album, delete them, and access
additional options.
To Use My Albums
1. Press S > Pictures > My Albums > In Phone.
2. Use your navigation keys to scroll through the
pictures.
3. My Albums Options
4. When you are viewing My Albums, you can
customize both the picture and the actual viewing
experience.
5. Press Expand (left softkey) to switch the display
from thumbnails to one expanded picture that fits
your screen. Use your left and right navigation keys
to scroll through the pictures. Pressing Thumbnails
(left softkey) switches the display from one
expanded picture back to thumbnails.
Note While the Self Timer is active, all keys are disabled
except the Camera Key and Capture (right softkey).
Camera
Section 2J. Camera 97
6. For more options, press Options (right softkey),
select one of the following functions, and then
follow the prompts.
ⅷSend to transmit the picture to recipients in your
Contacts or to send the picture to a variety of
services, using Sprint Picture Mail.
ⅢTo Contacts to transmit the picture to recipients in
your Contacts.
ⅢTo Services to send the picture to a variety of
services, using Sprint Picture Mail.
ⅷPrint to send the picture to a printing service, using
Sprint Picture Mail.
ⅷManage to delete, upload, copy, move, select,
unselect, and rename pictures.
ⅢDelete to erase the selected picture.
ⅢUpload to upload files from My Album to the
Sprint Picture Mail Web site (www.sprint.com/
picturemail). Depending on your settings, you may
be prompted to accept a data connection.
ⅢCopy To to copy the selected picture to another
location.
ⅢMove To to move the selected picture to another
location.
ⅢSelect, Select All, Unselect, and Unselect All allow you
to choose and clear pictures for editing or
viewing changes.
ⅢRename to assign a different name to the picture.
Use your keypad to enter the new name.
ⅢProperties to view technical information about the
selected picture.
ⅷAssign to use the picture as a screensaver, an
identifier for calls with or without ID, and as a Picture
ID for Contacts entries.
ⅷSlideshow to display the pictures in letterbox and play
a slide show.
ⅷPlay All Video to play all available videos in order.
ⅷFilter By to control which item are shown: Show All,
Pictures Only, or Videos Only.
Note Not all options will be available for all pictures or from
all menus.
Note Deleting pictures will free up memory space in your
phone to enable you to take more pictures. Once
deleted, pictures cannot be uploaded to your online
Sprint Picture Mail account.
98 Section 2J. Camera
ⅷMy Albums to return to the main My Albums menu.
Storing Pictures in Your microSD Card
Storing pictures in your microSD card frees up memory
in My Phone and allows you to transfer photo files to
other
SD-compatible devices.
To save a picture to the microSD card:
1. Press S > Pictures > My Albums > In Phone.
2. Highlight a picture you wish to save to the microSD
card and then press S. A checkmark appears on
the lower right corner of the picture.
3. Press Options (right softkey) > Manage > Move To
> SD card and then press S.
Shooting Videos
Your phone’s built-in video camera allows you to
record and view full-color digital videos and send them
to your friends and family.
You can shoot videos up to 30 seconds long. The
camcorder also features an 4X zoom to let you take
close-up videos. After you shoot the video, you can use
your phone’s many storage and messaging options as
well as the fun editing tools.
To record a video:
1. Press S > Pictures > Camcorder, or access the
camera and then press Options (right softkey)
> Camcorder Mode.
2. If prompted, select a video mode:
ⅢVideo Mail to record a short video that can be sent
using Sprint Picture Mail.
ⅢLong Video to record a longer video (depending
on space available on your microSD card).
3. Using the display screen as a viewfinder, aim the
camcorder lens at your subject.
4. Press Record (left softkey) or press S.
5. Press Stop (right softkey) to finish recording before
the 30 second maximum. (The video will
automatically be saved to the user-specified
storage location.)
ⅢTo shoot another video, press B.
Camera
Section 2J. Camera 99
After Video Options
After you shoot the video, press Options (right softkey)
to choose one of the following:
ⅷView All to all the videos and picture you have saved.
ⅷAssign to assign the video to a Contact as a video
ringer.
ⅷSend To Contacts to transmit the video to recipients in
your Contacts.
ⅷPrint to send the video to a printing service, using
Sprint Picture Mail.
ⅷPost To Service to send the video to a variety of
services, using Sprint Picture Mail.
ⅷUpload to upload the video you just shot to the Sprint
Picture Mail Web site (www.sprint.com/picturemail).
Depending on your settings, you may be prompted
to accept a data connection.
ⅷReview/Send Media to display your In Phone album.
See “My Album” on page 100 for more details and
options.
ⅷDelete to delete the video you just took.
ⅷRecord New Video to record another video.
ⅷProperties to view technical information about the
video you just took.
ⅷTake Picture to activate the Camera.
Camcorder Options
Your phone’s camcorder has many features that help
you shoot professional-looking videos quickly and
easily.
Note If this is the first time you have accessed your Sprint
Picture Mail account, you will be prompted to create
a password.
See the Experience Sprint Power Vision guide that
came with your phone for information about Picture
Mail.
100 Section 2J. Camera
When the phone is in camcorder mode, press Options
(right softkey) to access these features. They work as
described in “Camera Options” on page 94.
ⅷIcons Display to show or hide your camcorder’s
indicators from the viewfinder.
ⅷSelf Timer to begin a timer that delays the start of the
video shoot.
ⅷImage Control to control the resolution, quality,
brightness, and white balance:
ⅢResolution to determine a picture’s sharpness:
High, Medium, or Low.
ⅢWhite Balance to adjust your camcorder to these
lighting environments — Auto, Sunny, Cloudy,
Tungsten, Fluorescent, or Manual.
ⅢBrightness to change the lighting of a scene.
ⅷView All to view the videos stored in My Albums.
ⅷCamera Mode to activate the camera.
Shooting Your Videos
You can store your pictures in My Album, your Sprint
Online Album, and your microSD card. Your Sprint
Online Album is your designated storage space on the
Sprint Picture Mail Web site.
My Album
After you shoot a video, it is automatically saved in the
In Phone folder or Memory Card folder of My Album. From
the In Phone folder or Memory Card folder, you can play
your videos, upload them your Sprint Online Album,
delete videos, and access additional options.
To view the videos stored in My Album:
1. Press S > Pictures > My Albums > In Phone or
Memory Card.
2. Use your navigation keys to scroll through the
video thumbnails.
My Video Options
When you are viewing videos, you can customize both
the video and the actual viewing experience.
Note Not all options will be available for all videos or from
all menus.
Camera
Section 2J. Camera 101
For details on your options, see “My Album” on
page 100.
Storing Videos in Your microSD Card
Storing videos in your microSD card frees up memory
in My Album and allows you to transfer video files to
other SD-compatible devices.
1. Press S > Pictures > My Albums > In Phone.
2. Highlight a video you wish to save to the microSD
card and then press S. A checkmark appears on
the lower right corner of the thumbnail.
3. Press Options (right softkey) > Manager > Move To
> SD card and then press S.
Playing Video Clips Stored in Your
microSD card
You can also play video clips stored in you microSD
card. These can be shot by you and stored in your
microSD card as well videos shared with you by others.
1. Press S > Pictures > My Albums > Memory Card.
2. Highlight a stored video.
3. Press Options (right softkey) > Play.
Sending Pictures and Videos
After you have taken a picture or shot a video, you can
share it with family and friends. You can send pictures
or videos to up to 16 people at a time using their email
addresses or their phone numbers.
Each Picture Mail can contain up to 28 pictures or two
videos.
Sending Pictures and Videos From My
Albums
You can send pictures and videos directly from My
Albums.
1. Press S > Pictures > My Albums > In Phone or
Memory Card.
2. Highlight a picture or video you wish to send and
then press S. A checkmark appears on the
corner of the thumbnail.
3. Press Options (right softkey) > Send > To Contacts
and press S.
102 Section 2J. Camera
4. Add recipients for the message and press Next (left
softkey).
Ⅲ To enter a recipient directly, highlight the Add
Mobile # field and enter a wireless phone number,
or highlight the Add Email field and add an email
address, and press Done (left softkey).
Ⅲ To add a recipient from Contacts, select Add from
Contacts, select the desired contact(s), and press
Done (left softkey).
Ⅲ To add a recently used recipient, select Add
Recent Recipients, select the desired contact(s),
and press Done (left softkey).
5. Select the desired options to include a text
message or a voice recording, or to set the
message priority.
6. Confirm your recipients, message, voice recording,
and picture or video.
7. Press Send (left softkey) to send your picture mail.
Sending Pictures and Videos From
Messaging
You can also send pictures and videos from your
Messaging menu, using the Picture Mail application.
1. Press S > Messaging > Send Message > Picture Mail.
2. Add up to 16 recipients for the message and press
Next (left softkey).
Ⅲ To enter a recipient directly, highlight the Add
Mobile # field and enter a wireless phone number,
or highlight the Add Email field, add an email
address, and press Done (left softkey).
Ⅲ To add a recipient from Contacts, select Add from
Contacts, select the desired contact(s), and press
Done (left softkey).
Ⅲ To add a recently used recipient, select Add
Recent Recipients, select the desired contact(s),
and press Done (left softkey).
3. Add pictures or videos to your message.
ⅢTo add an existing picture or video, select In
Phone, Memory Card, or Online Albums, select the
desired files, and press Next (left softkey).
Note The first time you send Sprint Picture Mail, you will be
prompted to establish an account and password.
Camera
Section 2J. Camera 103
ⅢTo add a new picture or video, select Take New
Picture or Take New Video, capture the new picture
or video, and press Accept (left softkey).
4. If desired, add a subject and a text message.
5. When you have finished, press Send (left softkey) to
send the message.
Using Sprint Picture Mail
Uploading pictures and videos to your Sprint Picture
Mail account is a good way to save memory on your
phone, and share them with others.
You can use your personal computer to manage your
pictures. From the Sprint Picture Mail Web site, you can
share pictures and videos, create and edit albums, add
captions, and organize files. You can even send your
pictures to be printed at participating retail locations.
Sprint Picture Mail offers tools to improve and
customize your pictures. You'll be able to lighten,
darken, crop, add antique effects, add comic bubbles
and cartoon effects, and use other features to transform
your pictures.
Registering Your Sprint Picture Mail
Account
The first time you attempt to upload or share pictures or
use the Picture Mail Web site, you will be prompted to
register your Sprint Picture Mail account and establish
a password through your phone. This password will
also allow you to sign on to the Picture Mail Web site at
www.sprint.com/picturemail, where you can access and
manage your uploaded pictures.
Note You can attach the entire album or any media online
to send a Picture Mail message to any recipients
from the phone.
104 Section 2J. Camera
To register your Sprint Picture Mail account:
Press S > Pictures > My Albums > Online Albums >
View Albums. (You will be prompted to register your
Picture Mail Account.)
6. Press Continue (left softkey).
7. From the Set Password screen, use your keypad to
enter a four-digit to 32-digit password and press
S. (You will be prompted to confirm your
password.)
8. Please wait while the system creates your account.
Visiting the Sprint Picture Mail Web Site
After you receive confirmation that your account has
been registered, you can access the Sprint Picture Mail
Web site and begin uploading and sharing pictures.
To visit the Sprint Picture Mail Web site:
1. Open your computer’s browser and go to
www.sprint.com/picturemail.
2. Enter your phone number and Sprint Picture Mail
password to register.
Uploading Pictures and Videos
You can upload pictures and videos directly to your
Sprint Picture Mail account from your phone.
1. Press S > Pictures > My Albums > In Phone or
Memory Card.
2. Select the pictures or videos you want to upload
and press Options (right softkey) > Manage > Upload.
3. After your phone connects to the Picture Mail site,
select an album for your uploaded pictures or
videos and press Upload (left softkey).
Note If you Sprint Service Plan does not include Sprint
Picture Mail, you will first be prompted to subscribe to
the service for an additional monthly charge.
Tip Write down your Sprint Picture Mail password and
keep it in a secure place.
Camera
Section 2J. Camera 105
4. To view an album, highlight it and press S.
Viewing Pictures and Videos
After you upload your pictures and videos to the Sprint
Picture Mail site, you can manage, edit, and share
them.
To view your online pictures from your phone:
1. Press S > Pictures > My Albums > Online Albums.
2. Select an album to display and press S.
Sending Pictures and Videos
You can send pictures and videos from your Online
Albums view.
To send pictures and videos from online albums:
1. From the online albums display, select a picture or
video and press Send (left softkey).
2. To complete and send the message, follow steps
4-7 under “Sending Pictures and Videos From My
Albums” on page 101.
Working With Pictures Stored Online
You can manage the pictures you have uploaded to
Sprint Picture Mail from your phone and online. You
can create, view, and edit albums, download pictures to
your phone, and share your albums.
Managing Pictures
1. Press S > Pictures > My Albums > Online Albums.
2. Select an album to display and press S.
3. Select a picture and press Options (right softkey) to
display your options.
4. To select an option, highlight it and press S.
ⅢCopy/Move to copy and move pictures to a
selected album.
ⅢCreate Album to create a new online album.
ⅢGo to Album List to view your list of albums.
ⅢDelete or Delete All to delete the selected picture or
all pictures from the current album.
ⅢUnselect, Select All, or Unselect All to change your
current selection.
106 Section 2J. Camera
Downloading Pictures and Videos to Your Phone
1. Press S > Web.
2. Press Options (right softkey) > Go To Web Address.
3. Use your keypad to enter www.sprint.com/picturemail
and press Go (left softkey).
4. Enter your phone number and password.
5. Select an album and display a picture or video. (To
display additional pictures or videos, highlight Next,
and then press S.)
6. Select Download and press S. (The selected item
will download and be placed in My Album.)
Sharing Albums
1. From the Picture Mail Web site (see steps 1-4
under “Downloading Pictures and Videos to Your
Phone”), select an album, scroll to Album Options,
and press S.
2. Select Share Album: “<name>”.
3. Enter a recipient from your Address Book, or enter
an email address or wireless phone number.
4. If desired, enter a message.
5. Select Send and press S to send the album.
Note For more information on using Sprint Picture Mail,
visit www.sprint.com/picturemail.
Bluetooth
Section 2K. Bluetooth 107
Section 2K
Bluetooth
ࡗTurning Bluetooth On and Off (page 107)
ࡗSetting Up Bluetooth (page 108)
ࡗTransferring Files Between Your Phone and Your PC
(page 110)
Your phone features built-in Bluetooth technology, allowing you
to share information more easily than ever before. Bluetooth is
a short-range communications technology that allows
you to connect wirelessly to a number of Bluetooth
devices, such as headsets and hands-free car kits, and
Bluetooth-enabled handhelds, PCs, printers, and
wireless phones. The Bluetooth communication range
is usually up to approximately 10 meters (30 feet).
This section details how to set up and make the most
of your phone’s Bluetooth capabilities.
Turning Bluetooth On and Off
By default, your device’s Bluetooth functionality is
turned off. Turning Bluetooth on allows your phone to
connect to other Bluetooth-capable devices.
To turn Bluetooth on or off:
1. Press S > Tools > Bluetooth.
2. Press Options (right softkey).
3. Highlight Settings and press S.
4. Highlight the Bluetooth Power field and press S.
5. Use your navigation key to select On or Off, as
desired and then press S.
6. Press Save (left softkey) to save your settings.
Bluetooth Status Indicators
When Bluetooth is powered on, the Bluetooth indicator
on the front of the phone flashes.
Note To extend battery life, set Bluetooth power to Off
when not in use.
108 Section 2K. Bluetooth
The following icons show your Bluetooth connection
status at a glance:
ⅷ — Bluetooth is connected.
ⅷ — (steady) Bluetooth is active.
ⅷ — (flashing) phone is in discovery mode.
Setting Up Bluetooth
You need to connect your phone to your Bluetooth
headset before you can begin using it. To do this, you
need to:
ⅷEnter the name your phone uses for Bluetooth
communication.
ⅷSet your phone to be discovered by other Bluetooth
devices.
ⅷView your phone’s Bluetooth address.
Your Phone’s Bluetooth Name
Your phone’s Bluetooth name will be seen by other
in-range Bluetooth devices, depending on your
Visibility settings. Your phone comes with a default
Bluetooth name. You can change this to make it easy
for others to find you.
To change the default Bluetooth name:
1. Press S > Tools > Bluetooth.
2. Press Options (right softkey).
3. Highlight Settings and press S.
4. Highlight the Device Name field and then press S.
5. Use your keypad to enter a new name and then
press S.
6. Press Save (left softkey).
Find Me
By enabling Find Me, you make your phone visible (or
discoverable) to other Bluetooth equipped devices.
To enable Find Me and make your phone visible to other
Bluetooth devices:
1. Press S > Tools > Bluetooth.
2. Highlight Find Me and press S.
Bluetooth
Section 2K. Bluetooth 109
Your phone makes itself visible to other Bluetooth
devices for three minutes.
Paired Devices
Bluetooth pairing establishes trusted connections
between your phone and another Bluetooth device.
When devices are paired, a passkey is shared between
devices, allowing for fast, secure connections. This
bypasses the discovery and authentication process.
Before trying to connect to another Bluetooth device,
make sure your phone’s Bluetooth power is On; the
Bluetooth device is must be ready to pair (see the
device’s user’s guide for instructions).
To pair your phone with another Bluetooth device:
1. Press S > Tools > Bluetooth.
2. Highlight Add New and press S. (Your phone will
display a list of discovered in-range Bluetooth
devices. If your phone is already connected to a
device, your phone lists that device and identifies
it.)
3. Select the device you wish to pair with and
press S.
Waiting for Pairing
After a connection is established with a device, no
other device can connect to your phone until the
currently connected device is disconnected.
When the connection is made, a Bluetooth message
with the name of the connected device appears on the
home screen.
Waiting for Pairing
If you are going to be using a Dial-Up Network (DUN)
profile to pair with a PC or PDA, you will need to allow
the other device to initiate pairing with your phone.
Note Due to different specifications and features of other
Bluetooth-compatible devices, display and
operations may be different, and functions such as
transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Tip For specific information about an accessory, refer to
the instructions that came with it.
110 Section 2K. Bluetooth
To allow your phone to be paired with another Bluetooth
device:
ᮣPress S > Tools > Bluetooth > Find Me and
press S.
Your Phone’s Bluetooth Address
Your phone Bluetooth address is a unique address that
allows other Bluetooth devices to pair with it.
To view your phone’s Bluetooth address:
1. Press S > Settings > Others > Connection > Bluetooth
Settings.
2. Press Options (right softkey) > Properties to view
information about your Bluetooth feature, including
the Bluetooth Address.
Transferring Files Between Your
Phone and Your PC
You can transfer files such as music, pictures, and
video between your phone and Bluetooth-enabled PC
or similar device. You do this using the File Transfer
Profile (FTP) in your phone and the Bluetooth FTP
client software found in most Bluetooth-enabled PCs.
No external FTP client is necessary.
Before transferring files, your phone must be paired
with a PC. (For information on pairing, see “Paired
Devices” on page 109.) After pairing, you can browse
and transfer folders and files between your PC and
your phone’s internal memory or the microSD card
inserted in your phone.
The types of files you can transfer in this way are stored
in the following locations:
ⅷIn the phone’s memory:
ⅢFor music, the audio folder.
ⅢFor pictures, the incamera folder.
ⅢFor video, the incamcorder folder.
ⅷOn the microSD card:
ⅢFor music, the Music folder or Media folder.
ⅢFor pictures, the DCIM folder.
ⅢFor video, the DCIM folder.
Bluetooth
Section 2K. Bluetooth 111
Bluetooth Profiles
All of the Bluetooth settings you configure are stored in
your phone’s Bluetooth user profile. Different profiles
can be used for specific Bluetooth functions.
ⅷFile Transfer Profile (FTP) — This profile functions as a
wireless data cable allowing the browsing and
transfer of files using the Bluetooth client software
available on most Bluetooth-enables PCs. Files such
as music, pictures, and videos can be transferred
between the PC and the phone’s internal memory or
the microSD card inserted in the phone
ⅷHeadset Profile — This profile functions as a wireless
ear jack. When an incoming call is received, the
ringer can be heard through the headset instead of
through the handset. The call can then be received
by pushing a button. While using the handset, you
can use the headset instead of the phone by
pushing a button on the headset, the same as
inserting a jack into the phone. Increase or decrease
the volume by using the volume key on the side of
the handset.
ⅷHands-Free Profile — This profile functions as a wireless
car kit. Incoming calls ring to the hands-free headset
or device. Calls can be received by pressing a button
on the headset or device. For dialing, four functions
are supported: recent call dial, voice dial, speed dial,
and number dial. Increase or decrease the volume
by using the volume key on the side of the handset.
ⅷDial-Up Network Profile (DUN) — This profile functions as
a wireless data cable, connecting a PC or PDA to a
network through your handset.
ⅷObject Push Profile (OPP) — This profile functions as a
mechanism to allow for the transfer of contact
information. Contacts and your business card can be
transferred to other Bluetooth devices using this
profile. In addition, this profile allows the phone to
accept and receive contact and business card
information from other Bluetooth devices.
ⅷAdvanced Audio Distribution Profile (A2DP) — This profile
functions as a wireless stereo connection to stereo
Bluetooth headsets.
ⅷAudio/Video Remote Control Profile (AVRCP) — This profile
functions as a wireless remote control. In
combination with A2DP, an AVRCP enabled stereo
headset can be used to play, pause, stop, fast
forward, or rewind music. Skipping to the next or
previous track is also supported.
Section 3
Sprint Service
114 Section 3A. Sprint Service Features: The Basics
Section 3A
Sprint Service Features:
The Basics
ࡗUsing Voicemail (page 114)
ࡗUsing SMS Text Messaging (page 118)
ࡗUsing SMS Voice Messaging (page 120)
ࡗUsing Caller ID (page 122)
ࡗResponding to Call Waiting (page 122)
ࡗComposing SMS Voice Messages (page 121)
ࡗUsing Call Forwarding (page 123)
ࡗUpdating Phone Software (page 124)
Now that you’ve explored your phone’s fundamentals, it’s
time to learn about the calling features that enhance your
Sprint service. This section outlines your basic Sprint
service features.
Using Voicemail
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in
use or turned off. Therefore, you will want to set up your
Sprint Voicemail and personal greeting as soon as
your phone is activated. If you need to set up your
voicemail, see “Setting Up Your Voicemail” on page 4.
Voicemail Notification
There are several ways your phone alerts you to a new
message:
ⅷBy displaying a message on the screen.
ⅷBy sounding the assigned ringer type.
ⅷBy displaying at the top of your screen.
Sprint Service
Section 3A. Sprint Service Features: The Basics 115
Sending an Incoming Call to Voicemail
ᮣPress Ignore (right softkey).
Retrieving Your Voicemail Messages
You can review your messages directly from your
wireless phone or from any other touch-tone phone. To
dial from your wireless phone, you can either speed
dial your voicemail or use the menu keys.
Using One-Touch Message Access
ᮣPress and hold 1. (Your phone will dial your
voicemail box.)
ᮣPress S > Messaging > Voicemail > Call Voicemail.
Using Another Phone to Access Messages
1. Dial your phone number.
2. When your voicemail answers, press *.
3. Enter your passcode.
Voicemail Options
Your phone offers several options for organizing and
accessing your voicemail.
Note When you are roaming off the network, you may not
receive notification of new voicemail messages. It is
recommended that you periodically check your
voicemail by dialing 1 + area code + your phone
number. When your voicemail answers, press * and
enter your passcode. You will be charged roaming
rates when accessing voicemail while roaming off
the Sprint National Network.
Your phone accepts messages even when it is
turned off. However, you are only notified of new
messages when your phone is turned on and you
are in a Sprint service area.
Note You are charged for airtime minutes when you are
accessing your voicemail from your phone.
Tip When you call into voicemail, you first hear the
header information (date, time, and sender
information) for the message. To skip directly to the
message, press 4 during the header.
116 Section 3A. Sprint Service Features: The Basics
Using Expert Mode
Using the Expert Mode setting for your personal
voicemail box helps you navigate through the
voicemail system more quickly by shortening the voice
prompts you hear at each level.
To turn Expert Mode on or off:
1. Press and hold 1 to access your voicemail. (If
your voicemail box contains any new or saved
messages, press * to access the main voicemail
menu.)
2. Press 3 to change your Personal Options,
following the system prompts.
3. Press 3 for Expert Mode. Follow the prompts to
turn Expert Mode on or off.
Setting Up Group Lists
You can create up to 20 separate group lists, each with
up to 20 customers.
1. Press and hold 1 to access your voicemail. (If
your voicemail box contains any new or saved
messages, press * to access the main voicemail
menu.)
2. Press 3 to change your Personal Options,
following the system prompts.
3. Press 1 for Settings.
4. Press 5 for Group Distribution Lists.
5. Follow the voice prompts to create, edit, rename, or
delete group lists.
Sprint Callback
You can return a call after listening to a message
without disconnecting from voicemail.
To return a call directly from voicemail:
ᮣPress 8 after listening to a message.
Voicemail-to-Voicemail Message
You can record and send a voicemail message to
other Sprint Voicemail users.
To record and send a voicemail message:
1. From the main voicemail menu, press 2 to send
a message.
2. Follow the voice prompts to send your voicemail
message.
Sprint Service
Section 3A. Sprint Service Features: The Basics 117
Voicemail-to-Voicemail Message Reply
You can record and send a voicemail message in
response to a voicemail from any other Sprint
Voicemail user.
To respond and send a voicemail message:
1. After listening to a voicemail message, press 2.
2. Follow the voice prompts to record and send
your reply.
Voicemail-to-Voicemail Message Forwarding
You can forward a voicemail message, except those
marked “Private,” to other Sprint Voicemail users.
To forward a voicemail message:
1. After listening to a message, press 6.
2. Follow the voice prompts to forward the voicemail
message.
Voicemail-to-Voicemail Receipt Request
You can request confirmation that your voicemail
message has been listened to when you send, forward,
or reply to other Sprint users.
To mark your message receipt requested:
1. After you have recorded a message, press 1 to
indicate that you are satisfied with the message
you recorded.
2. Press 4 to mark receipt requested.
3. Press 1 to send your voicemail message.
Extended Absence Greeting
When your phone is turned off or you are off the
network for an extended period, this greeting can be
played instead of your normal personal greeting.
To record an extended absence greeting:
1. From the main voicemail menu, press 3 for
Personal Options.
2. Press 2 for greetings.
3. Press 3 to record an Extended Absence
Greeting.
Clearing the Message Icon
Your phone may temporarily continue to display the
message icon after you have checked your messages.
118 Section 3A. Sprint Service Features: The Basics
ᮣPress S > Messaging > Voicemail > Clear Icon.
Voicemail Menu Key
Following the prompts on the voicemail system, you
can use your keypad to navigate through the voicemail
menu. The following list outlines your phone’s
voicemail menu structure.
1 Listen
2 Send
3 Personal Options
1 Settings
1 Skip passcode
2 Autoplay
3 Message Date & Time On/Off
4 Change Passcode
5 Group Distribution List
6 Numeric Paging to a Wireless Phone
* Return to Personal Options Menu
2 Greetings
1 Main Greeting
2 Recorded Name
3 Extended Absence Greeting
* Return to Personal Options Menu
3 Expert Mode (On/Off)
* Return to Personal Options Menu
8 Place a Call
* Exit
Using SMS Text Messaging
With SMS Text Messaging, you can send instant text
messages from your phone to other messaging-ready
phones — and they can send messages to you.
In addition, SMS Text Messaging includes a variety of
preset messages, such as “I’m running late, I’m on my
way,” that make composing messages fast and easy.
You can also customize your own preset messages (up
to 160 characters) from your phone.
Sprint Service
Section 3A. Sprint Service Features: The Basics 119
Sending a Text Message
1. Press S > Messaging > Send Message > Text
Message.
2. Enter the recipient’s phone number and press S.
3. Scroll to Message, compose your message, and
press S.
ⅢTo type a message, use your keypad to enter your
message. Use the right softkey to select a
character input mode.
ⅢTo use a preset message, press Options (right
softkey), select Insert Preset Msg, highlight your
desired message, and press S.
4. To ask the recipient to call you back, select the
Callback check box and enter the number you can
be reached at.
5. If your message is urgent, select the Urgent check
box.
6. Review your message and press Send (left softkey).
Replying to SMS Text Messages
After your phone notifies you that it has received a
message, follow the prompts to open and read it.
You can also go to your Messaging Inbox by pressing
S > Messaging > Text Messaging > Inbox.
1. While the message is open, press Reply (left
softkey).
2. Compose your reply or use the preset messages.
ⅢIf you want to include the original message in
your reply, press Yes (left softkey).
ⅢTo type a message, use your keypad to enter your
message. Press Options (right softkey) to select a
character input mode.
ⅢTo use a preset message, press Options (right
softkey), select Insert Preset Msg, highlight your
desired message, and press S.
3. To ask the recipient to call you back, select the
Callback check box and enter the number you can
be reached at.
Tip To add another recipient, press Options (right
softkey) and select New Recipient. You can also
press Options (right softkey) and select Insert
Contact to select a recipient from your Contacts.
120 Section 3A. Sprint Service Features: The Basics
4. If you would like a notification that the message
was received, select the Return Receipt check box.
5. If your message is urgent, select the Urgent check
box.
6. Review your message and press Send (left softkey).
Using Preset Messages
See “Managing Preset Messages” on page 37 for
information about adding, deleting, and editing preset
messages.
Using SMS Voice Messaging
In addition to sending and receiving SMS Text
messages, your phone is enabled with SMS Voice
Messaging. With SMS Voice Messaging, you can
quickly and easily send a voicemail message to other
SMS-enabled phones or to working email addresses
without making a phone call. Just record a message
and send it directly to the recipient’s phone messaging
inbox.
You can send SMS Voice messages to up 10
recipients simultaneously. You can even send an SMS
Voice message to yourself, making it an easy way to
send yourself reminders and notes. SMS Voice
messages are stored right on your phone, there is no
need to call your voicemail to retrieve them.
Activating SMS Voice Messaging
When you first turn on your phone, you will find an
SMS Voice message in your SMS Voice Inbox. Listen to
the message to get a quick overview of your SMS
Voice features.
To activate SMS Voice messages, you need to send an
initial SMS Voice message and follow the system
prompts.
1. Press Contacts (right softkey).
2. Highlight an entry you want to send an SMS Voice
message.
3. Press Send MSG (left softkey) > Voice SMS.
4. Press Record (left softkey), record a message and
then press Done (left softkey).
5. Follow the prompts to activate SMS Voice
messaging.
Sprint Service
Section 3A. Sprint Service Features: The Basics 121
Playing an SMS Voice Message
1. Press S > Messaging > Voice SMS > Inbox.
2. Select the message you want to play.
3. Press S to play the message.
To display the message options, press Options (right
softkey).
Composing SMS Voice Messages
1. Press S > Messaging > Send Message > Voice SMS.
2. Use your key pad to enter the email address or
phone number of the recipient.
3. Press Record (left softkey).
4. Start recording after the beep. (You can record up
to two minutes.)
5. When you finish recording, press Done (left
softkey).
6. Press Send (left softkey) to send the message.
Replying to SMS Voice Messages
1. Press S > Messaging > Voice SMS > Inbox.
2. Select the message you want to reply to, press S,
and then press Reply (left softkey).
3. Select Voice SMS.
4. Press Record (left softkey).
5. Start recording after the beep. (You can record up
to two minutes.)
6. When you finish recording, press Done (left
softkey).
7. Press Send (left softkey) to send the message.
Note When you receive an SMS Voice message in standby
mode, your phone displays a notification and the
option to open it right away.
Tip To add another recipient, press Options (right
softkey) and select New Recipient. You can also
press Options (right softkey) and select Insert
Contact to select a recipient from your Contacts.
122 Section 3A. Sprint Service Features: The Basics
Using Caller ID
Caller ID allows people to identify a caller before
answering the phone by displaying the number of the
incoming call. If you do not want your number
displayed when you make a call, just follow these easy
steps.
To block your phone number from being displayed for a
specific outgoing call:
1. Press *67.
2. Enter the number you want to call.
3. Press N.
To permanently block your number, call Sprint
Customer Service at 1-888-211-4727.
Responding to Call Waiting
When you’re on a call, Call Waiting alerts you to
incoming phone calls. Your display screen alerts you
that another call is coming in and shows the caller’s
number (if it is available).
To respond to an incoming call while you’re on a call:
ᮣPress N. (This puts the first caller on hold and
answers the second call.)
To switch back to the first caller:
4. Press N again.
Tip For those calls where you don’t want to be
interrupted, you can temporarily disable Call Waiting
by pressing *70 before placing your call. Call Waiting
is automatically reactivated after you end the call.
Sprint Service
Section 3A. Sprint Service Features: The Basics 123
Making a Three-Way Call
With Three-Way Calling, you can talk to two people at
the same time. When using this feature, the normal
airtime rates will be charged for each of the two calls.
1. Enter a number you wish to call and press N.
2. Once you have established the connection, press
Options (right softkey) > 3-Way Call, and press S.
3. Enter the second number you wish to call and
press N.
4. When you’re connected to the second party, press
N again to begin your Three-Way Call.
5. If one of the people you called hangs up during
your call, you and the remaining caller stay
connected. If you initiated the call and are the first
to hang up, all other callers are disconnected.
Using Call Forwarding
Call Forwarding lets you forward all your incoming calls
to another phone number — even when your phone is
turned off. You can continue to make calls from your
phone when Call Forwarding is activated.
To activate Call Forwarding:
1. Press *72.
2. Enter the area code and phone number to which
your future calls should be forwarded.
3. Press N. (You will hear a tone to confirm the
activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press *720.
2. Press S. (You will hear a tone to confirm the
deactivation.)
Note Call Waiting and Three-Way Calling are not available
while roaming off the Sprint National Network. Note You are charged a higher rate for calls you have
forwarded.
124 Section 3A. Sprint Service Features: The Basics
Updating Phone Software
You can update the software on your phone by
downloading software updates over the air.
To update your phone's software:
1. Press S > Settings > Phone Info > Phone Software.
Your phone checks for software updates.
2. If a software update is available press Yes (left
softkey) to continue the update process. From this
point, the software update may take up to 10
minutes to complete.
3. Press Next (left softkey) on the following screen to
continue the update.
4. If you want to view more information about the
software update, before the update starts, select
More Details. Press OK (left softkey) to return to the
previous screen.
5. Select Update Phone SW to complete the software
update.
After the software update is complete, your phone
powers off and then powers back on.
If software updates are available, Sprint may send a
request to your phone asking you to update your
phone's software. This request will appear as a
message on your phone's display. If you see this
message, press Yes (left softkey) and follow the
prompts on your phone's display to complete the
software upgrade.
Sprint Power Vision
Section 3B. Sprint Power Vision 125
Section 3B
Sprint Power Vision
ࡗSprint Power Vision Applications (page 125)
ࡗGetting Started With Sprint Power Vision (page 126)
ࡗAccessing Messaging (page 130)
ࡗDownloading Content (page 133)
ࡗExploring the Web (page 135)
ࡗOn Demand (page 139)
ࡗPhone as Modem (page 140)
ࡗSprint Power Vision FAQs (page 142)
Sprint Power Vision offers easy and amazing data services you
will really use. These features – including messaging,
games, downloadable ringers and screen savers, and
portable Web access – let you have fun, stay in touch,
and stay informed no matter where you go on the
Sprint National Network.
Sprint Power Vision Applications
Here is a brief list of the applications available through
your phone. For more information, please visit us online
at www.sprint.com.
Sprint Picture Mail – Instantly shoot, share, and print sharp
digital pictures, and take and send short video clips
with your phone.
Messaging – Send and receive email messages and
instant messages and participate in online chat
discussions on your wireless phone.
Games – Play exciting games with full-color graphics,
sound, and vibration. Choose from hundreds of games
to play anytime.
Ringers – Personalize your phone by downloading and
assigning different ringers to numbers in your
Contacts.
Screen Savers – Download unique images to use as
screen savers, or make it easy to tell who’s calling by
assigning specific images to numbers in your Contacts.
Web – Experience full-color graphic versions of popular
Web sites from your phone.
126 Section 3B. Sprint Power Vision
On Demand – Set and then receive customized, up-to-
date information on sports, weather, news, money, and
more, on demand – the way you want it.
Phone as Modem – Use your phone as a high-speed
Internet connection for your laptop computer.
Getting Started With
Sprint Power Vision
With your Sprint service, you are ready to start enjoying
the advantages of Sprint Power Vision. This section will
help you learn the basics of using your Power Vision
services, including managing your user name,
launching a Vision connection, and navigating the Web
with your phone.
Your User Name
When you buy your phone and sign up for service,
you’re automatically assigned a user name, which is
typically based on your name and a number, followed
by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint Power Vision services might
have jsmith003@sprintpcs.com as his user name.)
When you use Sprint Power Vision services, your user
name is submitted to identify you to the Sprint National
Network.
Your user name will be automatically programmed into
your phone. You don’t have to enter it.
Finding Your User Name
If you aren’t sure what your user name is, you can
easily find it online or on your phone.
ⅷAt www.sprint.com. Sign on to your account using your
phone number and password. To display your user
name, click on the My Personal Information menu, then
click on Vision User Name.
ⅷOn your phone. You can find your user name under
the Phone Info option in your phone’s Settings menu
(Menu > Settings > Phone Info).
Updating Your User Name
If you choose to change your user name and select a
new one online, you must then update the user name
on your phone.
ᮣPress Menu > Settings > Data > Update Profile. (To
cancel, press END before completing the update.)
Sprint Power Vision
Section 3B. Sprint Power Vision 127
Launching a Sprint Power Vision
Connection
ᮣPress Menu > Web. (Your Sprint Power Vision
connection starts and the Sprint Power Vision
home page is displayed.)
The Sprint Power Vision Home Page
While connecting, an animation and a “Connecting”
message may be displayed.
Net Guard
When you first connect to the Web, the Net Guard will
be displayed to confirm that you want to connect. This
feature helps you avoid accidental connections. You
can disable the Net Guard in the future by selecting
Always Auto-Connect when the Net Guard is displayed.
To change your Net Guard settings:
ᮣPress Menu > Settings > Data > Net Guard.
ⅢSelect Yes to activate the Net Guard.
ⅢSelect No to deactivate the Net Guard.
Note If Net Guard is enabled and displayed (see page 127),
press OK (right softkey) to continue and launch
the Web.
Tip To change the default launch page to the last page
you viewed, press Menu (right softkey) > More... >
Preferences > Launch Page and select Last Page.
Note When enabled, the Net Guard appears only once as
long as you have not turned the phone off and on.
128 Section 3B. Sprint Power Vision
Data Connection Status and Indicators
Your phone displays the current status of your data
connection through indicators at the top of the screen.
The following symbols are used:
Your phone is connected to the high-speed Sprint
Mobile Broadband Network (EVDO). When the
triangles are green, data is being transferred (for
example, when you are opening a Web page);
when the triangles are gray, you are connected to
the network but data is not currently being
transferred (for example, when you are viewing a
Web page that is completely open). In either state,
you can receive incoming calls.
Your phone is on and is connected to the Sprint
1xRTT data network. When the arrows are green,
data is being transferred (for example, when you are
opening a Web page) and you cannot receive calls.
When the arrows are gray, you are connected to the
network but data is not currently being transferred
(for example, when you are viewing a Web page that
is completely open), and you can receive calls.
If no indicator is displayed, your phone does not have a
current data connection. To launch a connection, see
“Launching a Sprint Power Vision Connection” on
page 127.
Navigating the Web
Navigating through menus and Web sites during a
Sprint Power Vision session is easy once you’ve
learned a few basics. Here are some tips for getting
around:
Softkeys
During a Sprint Power Vision session, the bottom line
of your phone’s display contains one or more softkeys.
These keys are shortcut controls for navigating around
the Web, and they correspond to the softkeys directly
below the phone’s display screen.
Tip Depending on which Web sites you visit, the labels
on the softkeys may change to indicate their
function.
Sprint Power Vision
Section 3B. Sprint Power Vision 129
To use softkeys:
ᮣPress a softkey. (If an additional pop-up menu is
displayed when you press the softkey, select the
menu items using your keypad [if they’re
numbered], or by highlighting the option and
pressing OK.)
Scrolling
As with other parts of your phone’s menu, you’ll have to
scroll up and down to see everything on some Web
sites.
To scroll line by line through Web sites:
ᮣPress the navigation key up and down.
To scroll page by page through Web sites:
ᮣPress the volume buttons on the side of the phone.
Selecting
Once you’ve learned how to use softkeys and scroll,
you can start navigating the Web.
To select onscreen items:
ᮣUse the navigation key to highlight an item, and
then press the left softkey (or press OK).
Links, which are displayed as underlined text, allow you
to jump to Web pages, select special functions, or even
place phone calls.
To select links:
ᮣHighlight the link and press the appropriate softkey.
Going Back
To go back one page:
ᮣPress the BACK key on your phone.
Tip You’ll find that the left softkey is used primarily for
selecting items. This softkey is often labeled “OK.”
If the items on a page are numbered, you can use
your keypad (number keys) to select an item.
Note The BACK key is also used for deleting text (like a
BACKSPACE key) when you are entering text.
130 Section 3B. Sprint Power Vision
Going Home
To return to the home page from any other page:
ᮣPress and hold BACK.
– or –
Press Menu > Home.
Accessing Messaging
You can send and receive email messages, instant
messages, and text messages and participate in Web-
based chat rooms right from your phone. Messaging
allows you to stay connected 24 hours a day anywhere
on the Sprint National Network.
Using Email
Your phone’s Email application lets you access and
manage multiple email accounts simultaneously in one
convenient location.
Getting Started With Email
1. Press Menu > Messaging > Email. (The Email setup
wizard will start.)
2. Press the right softkey to continue.
3. Enter your wireless phone number and press the
right softkey. (If the phone number is already filled
in, press the right softkey to continue.)
4. Select an email provider (such as AOL® Mail, AIM®
Mail, Windows® Live, Yahoo!®, or Gmail®) and press
the right softkey.
– or –
Select More to choose from additional options.
There are many available email options listed, or
you may add your own POP or IMAP email
accounts.
5. Follow the setup wizard instructions to enter the
required sign-up information. Press Accept (right
softkey) if you are prompted to accept any license
agreements or disclaimers.
Note The information required to sign in will vary
depending on the email provider you are accessing.
Sprint Power Vision
Section 3B. Sprint Power Vision 131
6. If applicable, read the notice regarding Mail Push. If
you would like to enable Mail Push, press Yes (right
softkey). If another notice appears, review it and
press Yes (right softkey) again to enable Mail Push.
Accessing Email
Using Email on your phone is even easier than using
multiple email accounts on your computer. Launch the
application for instant access to all your accounts.
1. Once you have set up your Email, press Menu >
Messaging > Email to launch the application.
(Your default account inbox will be displayed.)
– or –
From an Email New Message notice (if Mail Push is
enabled), select GO to go to your inbox.
2. Use your keypad and navigation keys to read,
manage, and reply to your email messages.
ⅢPress Menu (right softkey) to select messaging
options, such as Delete, Compose, Reply, Send/
Receive, or Settings.
ⅢPress Menu (right softkey) > Send/Receive to
manually check for new messages.
ⅢTo view a different email account, use your
navigation key to select the drop-down menu next
to the Inbox tab at the top of the screen, and then
select an account. You can also navigate to the
Home tab at the top of the screen and select an
available account from there.
ⅢTo add a new account, use your navigation key to
select the Home tab at the top of the screen, and
then select Add Account. Follow the instructions
in “Getting Started With Email” on page 130 to set
up a new account.
Note Mail Push allows your phone to automatically retrieve
new email messages without having to select the
Send/Receive option. When Mail Push is enabled,
you will receive an onscreen notice of new email
messages. These notices may be charged as SMS
Text Messages. Please consult your service plan for
details.
Note The first time you access your Email, you will have
the option of completing a Help program. This series
of screens demonstates the application’s navigation
and available tools.
132 Section 3B. Sprint Power Vision
Accessing Sprint Instant Messaging
Sprint Power Vision also provides you with access to
popular instant messaging (IM) clients, including AOL®
Instant MessengerTM, MSN® Messenger, and Yahoo!®
Messenger.
1. From the home page, select Messaging >
Instant Messaging.
2. Select an IM provider, such as AOL Instant
Messenger, MSN Messenger, or Yahoo! Messenger.
3. Use your keypad to enter the required sign-in
information for the selected provider, such as user
name or password, and select Sign In. (Your IM
screen for the selected provider will be displayed.)
4. Follow the onscreen instructions to read, reply to,
compose, and send messages and manage your
IM account.
Accessing Wireless Chatrooms
Sprint Power Vision gives you the ability to join wireless
chatrooms from your phone.
1. From the home page, select Messaging >
Chat & Dating.
2. Select a chat provider and follow the onscreen
instructions to sign up and begin chatting.
Note You can also access certain email accounts,
including your Sprint Mail account, through the
Power Vision home page. Press Menu > Web and
then select Messaging > Email > [PCS Mail, AOL &
AIM Mail, MSN Hotmail, or Yahoo! Mail]. Follow the
onscreen instructions to enter your account
information and access your email messages.
Note The information required to sign in will vary
depending on the instant messaging provider you
are accessing.
Note Chat & Dating options change frequently, so check
back often to see what’s new.
Sprint Power Vision
Section 3B. Sprint Power Vision 133
Downloading Content
With Sprint Power Vision, you have access to a
dynamic variety of Premium Services content, such as
downloadable Games, Ringers, Screen Savers, and
other applications. (Additional charges may apply.) The
basic steps required to access and download Premium
Services content are outlined below.
Accessing the Download Menus
1. Press Menu > My Content.
2. Select the type of file you wish to download
(Games, Ringers, Screen Savers, or Applications), and
then select Get New. (The browser will start and
take you to the corresponding download menu.)
To access the download menus from the Web browser:
1. From the home page, select Downloads.
2. Select Games, Ringers, Screen Savers, or Applications
to go to the corresponding download menu. (For
more information on navigating the Web, see
“Navigating the Web” on page 128.)
Selecting an Item to Download
You can search for available items to download in a
number of ways:
ⅷFeatured displays a rotating selection of featured
items.
ⅷCategories allows you to narrow your search to a
general category, such as Country or Pop/Rock for
Ringers or For the Ladies for Screen Savers. (There
may be several pages of available content in a list.
Select Next 9 to view additional items.)
ⅷSearch allows you to use your keypad to enter search
criteria to locate an item. You may enter an entire
word or title or perform a partial-word search.
Downloading an Item
Once you’ve selected an item you wish to download,
highlight it and press OK, or press OK (left softkey). You
will see a summary page for the item including its title,
the vendor, the download details, the file size, and the
cost. Links allow you to view the License Details page,
which outlines the price, license type, and length of
license for the download, and the Terms of Use page,
134 Section 3B. Sprint Power Vision
which details the Premium Services Terms of Use and
your responsibility for payment.
To download a selected item:
1. From the information page, select Buy. (The item
will download automatically. When the New
Download screen is displayed, the item has been
successfully downloaded to your phone.)
2. Select an option to continue:
ⅢSelect Use/Run/View to assign the downloaded
item (or to start, in the case of a game or an
application). Your Vision session will end, and you
will be redirected to the appropriate phone menu
screen.
ⅢSelect Set as to assign a ringer or screen saver to
a phone function.
ⅢSelect Settings to configure downloaded games or
applications.
ⅢSelect Shop to browse for other items to
download.
ⅢPress END to quit the browser and return to
standby mode.
Using My Content Manager
Whether you purchase your Premium Services content
from your phone or from your online account
management page at www.sprint.com, all of your
purchases are stored in My Content Manager and may be
downloaded to your phone from there.
My Content Manager is a storage area on the Sprint
National Network that allows you to store all your
Premium Services downloadable files. The files remain
in My Content Manager until their license terms have
expired – even after you have downloaded the content
to your phone. This provides you with a convenient
place to access information about your downloaded
files without having to store the information in your
phone’s memory.
To access My Content Manager:
ᮣFrom the home page, select Downloads >
My Content Manager. (A list of your purchased items
will be displayed.)
Note If you have not previously purchased an item, you will
be prompted to create your purchasing profile.
Sprint Power Vision
Section 3B. Sprint Power Vision 135
To download purchased content from My Content Manager:
1. From the My Content Manager display (see above),
highlight the item you wish to download, and press
OK. (The information page for the selected item will
be displayed.)
2. Select Download and press OK. (The item will
download automatically. When the New Download
screen is displayed, the item has been successfully
downloaded to your phone.)
3. Select an option to continue:
ⅢSelect Use/Run/View to assign the downloaded
item (or to start, in the case of a game or an
application). Your Sprint Power Vision session will
end, and you will be redirected to the appropriate
phone menu screen.
ⅢSelect Set as to assign a ringer or screen saver to
a phone function.
ⅢSelect Settings to configure downloaded games or
applications.
ⅢSelect Shop to browse for other items to
download.
ⅢPress END to quit the browser and return to
standby mode.
For complete information and instructions on
downloading Games, Ringers, Screen Savers, and
Applications, visit the Digital Lounge at www.sprint.com.
Exploring the Web
With Web access on your phone, you can browse full-
color graphic versions of your favorite Web sites,
making it easier than ever to stay informed while on the
go. Follow sports scores, breaking news, and weather,
and shop on your phone anywhere on the Sprint
National Network.
In addition to the features already covered in this
section, the Sprint Power Vision home page offers
access to these colorful, graphically rich Web
categories, including News, Weather, Entertainment, Sports,
Tip You can also access My Content Manager through
the phone’s main menu. Press Menu > My Content >
[Games, Ringers, Screen Savers, or Applications] >
My Content Manager. The browser will open and
take you to the corresponding content.
136 Section 3B. Sprint Power Vision
Money, Travel, Shopping, and Tools, as well as useful
management options including My Account and Search.
Many sites are available under more than one menu –
choose the one that’s most convenient for you.
Using the Browser Menu
Navigating the Web from your phone using the Sprint
Power Vision home page is easy once you get the
hang of it. For details on how to navigate the Web,
select menu items, and more, see “Navigating the
Web” on page 128.
Although the home page offers a broad and
convenient array of sites and services for you to
browse, not all sites are represented, and certain
functions, such as going directly to specific Web sites,
are not available. For these and other functions, you will
need to use the browser menu. The browser menu
offers additional options to expand your use of the Web
on your phone.
Opening the Browser Menu
The browser menu may be opened anytime you have
an active Sprint Power Vision session, from any page
you are viewing.
To open the browser menu:
ᮣPress Menu (right softkey). (The browser menu will
be displayed.)
Options available under the browser menu include:
[BROWSER MENU OPTIONS DIFFER; PLEASE INSERT
THE CORRECT OPTIONS FOR YOUR HANDSET.]
ⅷHome. Returns the browser to the Sprint Power Vision
home page.
ⅷForward. Returns you to a previously viewed page
(after having used the key).
ⅷMark this Page. Allows you to bookmark the current
site.
ⅷView Bookmarks. Allows you to access and manage
your bookmarks.
ⅷSearch. Launches a Web search.
ⅷSend page to.... Allows you to send a URL via SMS.
Sprint Power Vision
Section 3B. Sprint Power Vision 137
ⅷGo to URL. Allows you to navigate directly to a Web
site by entering its URL (Web site address).
ⅷHistory. Keeps a list of links to your most recently
visited sites. To navigate to a site, highlight it and
press OK, and then select Connect.
ⅷRefresh this page. Reloads the current Web page.
ⅷMore.... Displays additional options:
ⅢShow URL. Displays the URL (Web site address) of
the site you’re currently viewing.
ⅢRestart Browser. Refreshes the current browser
session.
ⅢScript Log. Lets you display the script log.
ⅢAbout Browser. Allows you to display information
about your browser.
ⅢPreferences. Lets you configure and manage your
browser settings.
Creating a Bookmark
Bookmarks allow you to store the address of your
favorite Web sites for easy access at a later time.
1. Go to the Web page you want to mark.
2. Press Menu (right softkey) to open the browser
menu.
3. Select Mark this Page and press OK twice to save the
bookmark.
Accessing a Bookmark
1. Press Menu (right softkey) to open the browser
menu.
2. Select View Bookmarks.
3. Select a bookmark and press OK (or press the
number corresponding to the bookmark you wish
to access).
Note Bookmarking a page does not store the page
contents, just its address.
Some pages cannot be bookmarked. Whether a
particular Web page may be marked is controlled by
its creator.
138 Section 3B. Sprint Power Vision
Deleting a Bookmark
1. Press Menu (right softkey) to open the browser
menu.
2. Select Bookmarks.
3. Select a bookmark and press Menu (right softkey).
4. Select Delete. (A confirmation will be displayed.)
5. Press Yes (right softkey) to remove the bookmark.
Going to a Specific Web Site
To go to a particular Web site by entering a URL (Web site
address):
1. Press Menu (right softkey) to open the browser
menu.
2. Select Go to URL.
3. Select the URL field and press OK.
4. Use your keypad to enter the URL of the Web site
you wish to go to and press OK.
5. Press OK again to go to the Web site.
Reloading a Web Page
1. Press Menu (right softkey) to open the browser
menu.
2. Select Refresh this page. (The browser will reload the
current Web page.)
Restarting the Web Browser
If the Web browser seems to be malfunctioning or
stops responding, you can usually fix the problem by
simply restarting the browser.
1. Press Menu (right softkey) to open the browser
menu.
2. Select More... > Restart Browser.
Note Not all Web sites are viewable on your phone.
Sprint Power Vision
Section 3B. Sprint Power Vision 139
On Demand
With Sprint Power Vision’s exclusive On Demand
feature, you can personalize your phone’s data
services to suit your needs. The On Demand feature
makes it easier than ever to retrieve the most popular
Web information and categories instantly. On Demand
uses the ZIP code you provide to customize the content
you receive, so you can get the information you want,
when you want it.
On Demand acts like a computer browser’s
customized home page, displaying a variety of top
categories such as News, Sports, Weather, Money,
Movies, and more. This information is updated
throughout the day, so you’ll always be up-to-date.
Initializing Your On Demand Service
1. Press Menu > On Demand.
2. Enter your preferred ZIP code and press Done (left
softkey). (The On Demand service will customize
itself to your selected location and the On Demand
menu screen will be displayed.)
Accessing On Demand Information
Finding the information you’re looking for with On
Demand is as easy as navigating a Web browser on
your computer. (The following examples will illustrate
how to access News and Movies information.)
To access News information using On Demand:
1. Press Menu > On Demand. (The On Demand menu
screen will be displayed.)
2. From the On Demand menu screen, highlight News
and press OK. (You will be presented with a list of
news categories.)
3. Use your navigation key to scroll through the news
categories or stories. If applicable, the left and right
softkeys will offer additional options.
To access Movies information using On Demand:
1. From the On Demand menu screen, select Movies.
2. From the Movies display, select an option and
follow the onscreen instructions. Options may
include:
ⅢShow Movies to view a list of current movie titles.
140 Section 3B. Sprint Power Vision
ⅢManage Theaters to manage the list of available
theaters presented when using On Demand.
3. Select a movie title and press OK.
4. From the Movie Title display, select an option and
follow the onscreen instructions. (Options may vary
depending on location and available information.)
Select other categories, such as Weather, Sports, and
Money, from the On Demand main screen and enjoy
the feature-rich contents of On Demand.
Every category offers you the capability to customize
news and information based on your preference.
Updating On Demand Information
The On Demand news and information is automatically
delivered to your phone four times a day. You can also
manually retrieve updates.
ᮣFrom an On Demand category page (such as
News), press Update (right softkey). (Your phone
will retrieve updates for the selected category.)
Phone as Modem
Your phone’s data capabilities enable you to use its
high-speed data connection as a modem for your
laptop computer. You’ll be able to send and receive
email, browse the Internet, and access your company’s
network anywhere on the Sprint National Network.
Note To use this service, you are required to sign up on a
Sprint Power Vision with Phone as Modem plan. Go
to www.sprint.com or visit a Sprint Store for Phone as
Modem plan details and more information.
Sprint Power Vision
Section 3B. Sprint Power Vision 141
Setting Up a Data Connection
With Your Computer
In order to use your phone as a modem, you’ll first
need to load the Sprint PCS Connection ManagerSM
software on your computer. Then, use a compatible
USB cable or built-in Bluetooth connection to connect
your phone to your computer.
1. From your computer’s traditional Internet
connection, go to www.sprint.com/downloads and
download the Sprint PCS Connection Manager for
Phone as Modem/USB Cables software. (The software
and drivers can be downloaded free of charge.)
2. Double-click the downloaded file and follow the
onscreen instructions to install the Sprint PCS
Connection Manager software and drivers to your
computer.
3. Once the software has been fully installed, connect
your phone to your computer using a USB cable
or built-in Bluetooth connection. (Your computer
will detect the connection and a status icon may
appear in your system tray.)
4. Launch the Sprint PCS Connection Manager
software, select a profile, and click Connect.
5. Once the connection is established, launch an
Internet session, check your email, or do anything
else you would do using a traditional data
connection.
6. When you’re ready to terminate the data
connection, double-click the Sprint PCS
Connection Manager icon in the system tray, and
then click Disconnect to end the session.
Note While your data connection is active, you will not be
able to receive incoming calls; all incoming calls will
be forwarded to your Sprint Voicemail. Placing an
outgoing call during a data session terminates the
data connection.
Sprint Vision services are available on the Sprint
National Network. Sprint Power Vision services work
anywhere on the Sprint National Network, but
broadband-like download speeds are only available
in areas covered by the Sprint Mobile Broadband
Network.
142 Section 3B. Sprint Power Vision
Sprint Power Vision FAQs
How will I know when my phone is ready for Sprint Power Vision
service?
Your user name (for example, bsmith01@sprintpcs.com)
will be displayed when you access Menu > Settings >
Phone Info > My Phone Number.
How do I sign in for the first time?
You are automatically signed in to access Sprint Power
Vision services when you turn on your phone.
How do I know when my phone is connected to Sprint Power
Vision services?
Your phone automatically connects when Sprint Power
Vision service is used or an incoming message arrives.
Your phone will also display the or indicator.
Can I make calls and use Sprint?Vision services at the same
time?
You cannot use voice and Sprint Power Vision services
simultaneously. If you receive a call while Sprint Power
Vision service is active, the call will be forwarded to
voicemail. You can place an outgoing call anytime, but
it will interrupt any in-progress Sprint Power Vision
session.
When is my data connection active?
Your connection is active when data is being
transferred. Outgoing calls are allowed; incoming calls
go directly to voicemail. When active, the or
indicator animates on your phone’s display screen.
When is my data connection dormant?
If no data is received for 10 seconds, the connection
goes dormant. When the connection is dormant, voice
calls are allowed. (The connection may become active
again quickly.) If no data is received for an extended
period of time, the connection will terminate.
Can I sign out of data services?
You can sign out without turning off your phone;
however, you will not be able to browse the Web or use
other Sprint Power Vision services. While signed out,
you can still place or receive phone calls, check
voicemail, and use other voice services. You may sign
in again at any time. To sign out, go to Settings > Data>
Disable Data in your phone’s menu.
Sprint TV / Sprint Music
Section 3C. Entertainment: Sprint TV and Sprint Music 143
Section 3C
Entertainment: Sprint TV
and Sprint Music
ࡗSprint TV (page 143)
ࡗThe Sprint Music Store (page 146)
ࡗSprint Music Manager (page 151)
ࡗStreaming Music (page 152)
Sprint TV gives you the ability to listen to audio clips and
to view video clips right from your phone’s display.
Watch live TV and catch up on episodes of your
favorite shows – anywhere on the Sprint National
Network.
Sprint Music lets you preview, purchase, download, and
listen to over a million songs right on your phone. You
can even add songs from your own library to round out
your on-the-go playlist.
Sprint TV
Your Sprint TV Channel Options
The Sprint TV application offers a wide variety of
accessible channels. Subscription options include
comprehensive basic packages as well as a full menu
of “a la carte” channels. Visit www.sprint.com for more
information on channels and pricing.
Some of the available categories may include:
ⅷSprint Radio ⅷSprint Power View
ⅷPrimetime TV ⅷMusic Videos
ⅷSprint TV Live ⅷMusic & Radio
ⅷSports ⅷEntertainment
ⅷCartoons ⅷNews & Weather
ⅷMovies & Shorts ⅷMobile Previews
Note Available categories and content are subject to
change.
144 Section 3C. Entertainment: Sprint TV and Sprint Music
Playing a Video or Audio Clip
1. Press Menu > Sprint TV. Depending on your settings,
you may be asked to accept a data connection.
2. Select Sprint TV, More Channels, or Sprint TV En Vivo to
display channel options.
3. Use your navigation key and press OK to select a
channel from the Sprint TV listings or to select an
available category.
4. If applicable, select a clip and press OK to view the
program. The clip will automatically load and begin
playing.
Sprint TV FAQs
1. Will I know if I’m receiving an incoming call while I’m
viewing or listening to a media clip?
No. All incoming calls will roll into voicemail while
you are playing a clip. If the caller leaves a
voicemail, the voicemail icon will be displayed on
the screen.
2. How long are the clips? Will I know the estimated time it will
take to play the clip prior to accessing it?
Once you have selected a channel, you will see a
listing of the available clips, with each clip’s length
displayed after the clip’s title. In general, a clip’s
duration will depend on the story or content being
Note The first time you access a channel, you will be
prompted to purchase access (unless the channel
doesn't have a monthly fee). Select Subscribe to
purchase access, or select Preview to view a preview
of the selected channel.
Tip While you are playing a clip, you can press the
navigation key up or down to surf to a different
channel. A small pop-up screen will be displayed
that tells you which channel you are watching as well
as other channels that you have access to. Use the
navigation key to scroll through the channels. Once
you find a channel that you want to watch or listen to,
scroll to it and press OK (or simply wait approximately
three seconds), and the channel will begin loading.
Sprint TV / Sprint Music
Section 3C. Entertainment: Sprint TV and Sprint Music 145
provided, and can be fairly short or as long as a
few minutes.
3. Can I access a clip wherever I am, as long as I have my
phone?
As long as you are on the Sprint National Network,
you will have access to the audio and video clips.
4. Are the videos that I’m viewing “live” videos?
It depends on the content provider. Some of the
channels available through Sprint TV stream live
content. Others provide media on demand with
video and audio clips that are refreshed throughout
the day, but that are not “live.”
5. After purchasing access to an Available Channel for a
monthly fee, do I receive any confirmation? That is, how do
I know it has been purchased?
The next time you access the channel, you bypass
the Preview/Purchase page and go directly to the
available content.
6. If I don’t subscribe to a Sprint Power Vision Plan, will I still be
able to view the multimedia clips?
Yes. For service access charges, please consult
your Sprint service plan or visit www.sprint.com.
7. What does it mean when the video pauses and I see the
word “loading” at the bottom of the screen?
This happens when the phone is loading the data
necessary to play the clip. It typically occurs when
there is heavy traffic on the network.
8. How can I cancel service if I decide I don’t want it?
To cancel your Sprint TV service, visit
www.sprint.com and sign on to My Sprint Wireless with
your account number and password. From this
page, you have the ability to cancel the service or
any channels to which you subscribe.
9. If I put on my stereo headset and insert them into the phone’s
headset jack, can I close the phone while I am playing an audio
(or video) clip without interrupting the clip?
Yes. When you insert your stereo headset into the
phone’s headset jack, the phone automatically
goes into “headset mode,” allowing you to close
the phone and continue playing the clip. (Likewise,
if your phone is in “headset mode,” a phone call
will not disconnect when you close the phone.)
Note Sprint TV Service does not work while roaming off of
the Sprint National Network or where service is
unavailable.
146 Section 3C. Entertainment: Sprint TV and Sprint Music
10. Can I surf to a different channel while I am playing a clip?
Yes. While you are playing a clip, you can use the
up and down navigation keys to surf to a different
channel. A small pop-up screen will be displayed
that tells you which channel you are watching as
well as other channels that you have access to.
Use the navigation keys to scroll through the
different channels. Once you find a channel that
you want to watch, scroll to it and press (or simply
wait approximately three seconds), and the
channel will begin loading.
The Sprint Music Store
The Sprint Music Store enables you to purchase and
download digital music files to play on your phone or
computer.
Accessing the Sprint Music Store
You can access the Sprint Music Store right from your
phone’s main menu, anywhere on the Sprint National
Network. When you enter the store for the first time, you
will be prompted to set up your user identification and
password.
1. Press Menu > Music.
2. Follow the onscreen instructions to establish your
User ID and password.
3. After you have entered your password, highlight
Create New Account and press OK.
4. Use your keypad and navigation key to explore the
store.
Purchasing and Downloading Music
Now that you’re in the store, you can shop for songs to
purchase and download to your phone’s microSD card.
1. From the Sprint Music Store opening page, select
an option to browse the store:
ⅢFeatured Music offers a revolving selection of
highlighted songs and artists.
ⅢCategories allows you to choose from categories
such as Top 10s, New This Week, What’s Hot,
Songs You Know, and specific musical genres.
Tip Your User ID for the Sprint Music Store is your
10-digit wireless phone number. The password may
be any 4-digit number.
Sprint TV / Sprint Music
Section 3C. Entertainment: Sprint TV and Sprint Music 147
ⅢSearch gives you the option of searching for
specific songs or artists. Just use your keypad to
enter your search criteria in the available field.
2. Select a song and press OK. (The song information
screen will be displayed.)
3. Select an option and press OK:
ⅢPreview to play an audio clip of the selected song.
ⅢBuy Song to purchase the song and download it to
your phone’s microSD card.
●When you select Buy Song, the file will
download to your phone’s microSD card. (If
there is no microSD card installed or if there is
not enough free memory space on the card,
you will see an alert.)
●Once the song has been downloaded to your
microSD card, you will see options allowing
you to listen to the song, add it to a playlist, or
continue shopping.
Playing Music From the Sprint Music Store
The Sprint Music Store not only gives you access to
great music, it also gives you a place to listen to and
organize your music library.
Accessing the Music Player
1. From the Sprint Music Store opening page, use
your right navigation key to select the Player tab.
2. From the Player display, select an option:
ⅢAll My Music to browse through all of your
downloaded music, including music purchased
from the Sprint Music Store and any additional
songs you have loaded onto your microSD card
from your computer.
Ⅲ<playlist> to select a customized playlist you’ve
created to organize your music.
ⅢCreate Playlist... to set up a custom playlist of songs
you like to hear together. Follow the onscreen
instructions to create a name for the playlist,
select songs by artist, genre, and title, and create
an order for the playlist.
148 Section 3C. Entertainment: Sprint TV and Sprint Music
3. Once you’ve displayed a list of songs, you can
browse through your available titles by Song, Artist,
or Genre to select a specific song.
ⅢTo play a song, select it and press OK.
ⅢTo listen to a playlist, select it and press OK to
open the playlist, then press OK again to begin
playing from the selected song. (You can also
highlight the playlist and use the softkey menu to
begin listening.)
Backing Up Your Downloaded Music Files
When you purchase and download a music file
from the Sprint Music Store, you get two versions of
the song: one to download and play on your phone
(file type: AAC+), and another to download from
http://musicstore.sprint.com and play on your computer
(file type: WMA). The AAC+ files downloaded to your
phone can only be played on your phone and on your
account, and once they have been downloaded, they
cannot be downloaded again without being
repurchased.
Sprint recommends you back up your AAC+ music
files to your computer so you can access the files in
case your microSD card is lost or damaged, or if you
install a new microSD card.
1. Connect your phone using a USB cable or the
built-in connection on Bluetooth-enabled phones.
2. Use your computer to navigate to the microSD
card’s Music folder.
3. Select and copy the music files to a folder on your
computer’s hard drive.
Note Although you can store AAC+ files on your
computer, they will only be playable on your phone
and on your account.
If you copy the files to a new microSD card, you will
need to create a folder on the card called “MUSIC” to
be able to play the music files.
Sprint TV / Sprint Music
Section 3C. Entertainment: Sprint TV and Sprint Music 149
Multitasking
Multitasking is a way of maintaining one application
active while using another. While your current music
selection is playing, you can activate the Application
Manager screen and choose from a list of available
applications which can be run in tandem with your
music.
To multitask on your phone:
1. Launch the Sprint Music Store application
(Menu > Music).
2. Select the player tab and press OK.
3. Select a file and press OK to play the selected
song.
4. Press END to exit the Music Store application
without closing it and launch the popup menu,
where you can choose from the following options:
Resume, Exit, App.Manager, and Send to Background.
ⅢIf OK is pressed while the song is still playing, the
display screen will reactivate the song’s playback
screen.
5. Select App. Manager and press OK to launch an
Application Manager screen which provides you
access to several applications:
ⅢApplication Manager manages all currently active
applications. With your music still playing, the
Sprint Music Store entry appears in the list.
6. Press Options (right softkey) to access the following
management options:
ⅢBring to Foreground reactivates the current
application screen. For example, if your music is
currently playing in the background, selecting this
option activates the music Player tab with the
song displayed.
ⅢExit Application terminates the currently selected
application and returns you to the standby screen.
ⅢExit All Background terminates all currently active
applications and returns you to the standby
screen.
ⅢLaunch New App allows you to launch an
application from the My Contents listing.
Note Multasking is enabled only while using the Sprint
Music Store (Menu > Music).
150 Section 3C. Entertainment: Sprint TV and Sprint Music
Receiving an Incoming Call While Playing Music
An incoming call causes the currently played music file
to be paused while the phone call is active. Once the
current call is ended, you can select to resume any
paused applications. (Music will resume playing
automatically.)
1. Answer an incoming call by pressing Answer (left
softkey).
2. When you are done with your call, press END to
end the call. The previously paused application
then resumes.
If the phone is running more than one simultaneous
application (such as Music Store, Application [from My
Content], and Games), the user interface can begin to
slow down and result in music or sound interruptions.
ⅷTo solve this type of issue, it is best to close down all
other applications (Menu > My Content > Application
Manager > Options > Exit All Applications) before initiating
a new application.
Also, in some situations, the camera or camcorder may
have limited functionality or become unavailable. For
example, if you were currently playing music (via the
Music Store), or playing a game in the background,
and then wanted take a photo, the phone may prompt
you with a “CPU Low, Kill the Application” dialog. This
indicates that the current phone resources are
stretched and one of the current applications should be
terminated before continuing. Refer to the procedure
above to exit either a specific application or all current
applications, and then launch the camera or
camcorder again.
Note When placing an outgoing call, the Application
Manager pauses your current music playback and
allows you to proceed with your outgoing call. When
the call is ended, the Application Manager restarts
the music playback.
Sprint TV / Sprint Music
Section 3C. Entertainment: Sprint TV and Sprint Music 151
Sprint Music Manager
The Sprint Music Manager application is a program
you can download to your computer to help you
organize, manage, and play all your music. You can
also use the Sprint Music Manager to copy your
compatible music files right from your computer to your
phone’s microSD card (using the adapter or an
optional USB connection), including purchases you
make from the Sprint Digital Lounge.
Getting Sprint Music Manager
1. On your computer, go to www.sprint.com/downloads
and download the Sprint Music Manager application.
2. Follow the onscreen instructions to install and
launch the application, including accepting the
license agreement and rebooting your computer, if
necessary.
Launching Sprint Music Manager
ᮣDouble-click the Sprint Music Manager icon on your
computer’s desktop (or select Start > Programs >
Sprint Music Manager > Sprint Music Manager). The
application launches and displays the main menu.
Overview of Sprint Music Manager
Sprint Music Manager makes it easy to organize music
on your computer, acquire new music from the Sprint
Digital Lounge, and transfer music to your phone’s
microSD card.
The Sprint Music Manager application screen is
divided into three tabs:
ⅷManage allows you to organize and manage all the
music on your computer. Click Search to look for
compatible music files on your computer (including
MP3, WMA, MP4, and WAV), and then use the window
to organize your songs and create playlists. The
Note The first time you use Sprint Music Manager, an
onscreen Quick Start Guide will offer a tour of the
application. Follow the instructions to learn more.
152 Section 3C. Entertainment: Sprint TV and Sprint Music
Manage tab also has a built-in player to let you play
your songs on your computer.
ⅷGet lets you use Sprint Music Manager to sign on to
the Sprint Digital Lounge and purchase new music
for your phone and your computer.
ⅷTransfer makes it easy to transfer your music from
your computer to your phone’s microSD card, using
an optional USB connection.
Streaming Music
In addition to the Sprint Music Store, Sprint Power
Vision offers a variety of musical options through the
Music category in the Sprint TV menu, including
SIRIUS Music, Music Choice, VH1, and many others.
Choose from rock, pop, hip-hop, and R&B, and access
exclusive video clips, music industry news,
performances, and interviews with your favorite artists.
1. Press Menu > Sprint TV > Music & Radio > [selection].
2. Select Preview to see and hear a preview of your
selected channel (if available).
– or –
Select Subscribe to purchase a monthly
subscription to your selected channel.
Once you have purchased access to a music or radio
channel, you can select from a variety of stations to
listen to your favorite music or get caught up on what’s
new in music.
Voice Command
Section 3D. Sprint Voice Command 153
Section 3D
Sprint Voice Command
ࡗGetting Started With Sprint Voice Command (page 153)
ࡗCreating Your Own Address Book (page 154)
ࡗMaking a Call With Sprint Voice Command (page 155)
ࡗAccessing Information (page 155)
With Sprint, reaching your friends, family, and coworkers has
never been easier – especially when you’re on the go. You can
even listen to Web-based information, such as news,
weather, and sports. Your voice does it all with Sprint
Voice Command.
This section outlines the Sprint Voice Command
service.
Getting Started With
Sprint Voice Command
With Sprint Voice Command:
ⅷYou can store all your contacts’ phone numbers,
so you can simply say the name of the person you
want to call.
ⅷThere’s no need to punch in a lot of numbers,
memorize voicemail passwords, or try to dial while
you’re driving.
ⅷYou can call anyone in your address book — even
if you don’t remember their phone number.
ⅷYou don’t need to worry about losing your
Contacts or address book. This advanced service
is network-based, so if you switch phones or
happen to lose your phone, you won’t lose your
Contacts or address book.
It’s Easy to Get Started
There are two easy ways to sign up for Sprint Voice
Command:
154 Section 3D. Sprint Voice Command
ᮣSign up when you purchase and activate your
phone.
ᮣJust dial *2N from your phone to contact
Sprint Customer Service and sign up.
There is a monthly charge for Sprint Voice
Command.
Creating Your Own Address Book
You can program up to 500 names into your
personal address book, with each name having up
to five phone numbers. That’s 2,500 phone
numbers, and with the advanced technology of
Sprint Voice Command, you can have instant
access to all of them.
There are four ways to update your address book:
ⅷOn the Web. Go to www.talk.sprintpcs.com, sign on
with your phone number and password, and
access a fully functional Web-based address book
to create and update your Contacts.
ⅷUse an Existing Address Book. Automatically merge
address books from desktop software applications
with Sprint SyncSM Services for no additional
charge. Simply click on the “Click to synchronize”
button within your Sprint Voice Command
personal address book at www.talk.sprintpcs.com.
ⅷUse Voice Recordings. Simply dial *N and say,
“Add name.” You will then be asked to say the name
and number you want to add to your personal
address book. Your address book can store up to
20 voice recorded names at once.
ⅷCall Sprint 411. If you don’t have a computer or
Internet access handy, you can have Sprint 411
look up phone numbers for you and automatically
add them to your address book. Just dial *N
and say “Call operator” and we’ll add two names
and all the numbers associated with those names
to your address book for our standard directory
assistance charge.
Voice Command
Section 3D. Sprint Voice Command 155
Making a Call With Sprint Voice
Command
To make a call with Sprint Voice Command:
1. Press *N and you’ll hear the “Ready” prompt.
2. After the “Ready” prompt, simply say, in a natural
voice, “Call” and the name of the person or the
number you’d like to call. (For example, you can
say, “Call Jane Smith at work,” “Call John Baker on the
mobile phone,” “Call 555-1234,” or “Call Bob Miller.”)
3. Your request will be repeated and you will be
asked to verify. Say “Yes” to call the number or
person. (The number will automatically be dialed.)
Say “No” if you wish to cancel.
For more helpful hints on Sprint Voice Command,
including a list of recognized commands and an
interactive tutorial, visit www.talk.sprintpcs.com.
Accessing Information
To access information using Sprint Voice Command:
1. Press *N.
2. Say “Call the Web” and choose from a listing of
information categories like news, weather, and
sports.
— or —
Simply say “Call news room,” “Call the weather,” “Call
Sports Central,” etc.
Tip Keep in mind that Sprint Voice Command
recognizes not only your voice, but any voice, so that
others can experience the same convenience if they
use your phone.
Note Sprint Voice Command is not available while
roaming off the Sprint National Network.
Section 4
Safety and Warranty
Information
158 Section 4A. Important Safety Information
Section 4A
Important Safety Information
ࡗGeneral Precautions (page 158)
ࡗSafety and General Information (page 159)
ࡗFCC Notice To Users (page 164)
ࡗUsing Your Phone With a Hearing Aid Device (page 165)
ࡗSpecific Absorption Rate Data (page 166)
ࡗInformation From the World Health Organization (page
168)
ࡗProduct Registration (page 168)
ࡗOwner’s Record (page 169)
ࡗUser Guide Proprietary Notice (page 169)
ࡗExport Law Assurances (page 169)
ࡗWireless: The New Recyclable (page 169)
ࡗCalifornia Perchlorate Label (page 170)
ࡗPrivacy and Data Security (page 170)
ࡗSmart Practices While Driving (page 171)
This phone guide contains important operational and safety
information that will help you safely use your phone. Failure to
read and follow the information provided in this phone
guide may result in serious bodily injury, death, or
property damage.
General Precautions
There are several simple guidelines to operating your
phone properly and maintaining safe, satisfactory
service.
ⅷHold the phone with the antenna raised, fully-
extended, and over your shoulder.
ⅷTry not to hold, bend, or twist the phone’s antenna.
ⅷDo not use the phone if the antenna is damaged.
ⅷSpeak directly into the mouthpiece.
ⅷAvoid exposing your phone and accessories to rain
or liquid spills. If your phone does get wet,
immediately turn the power off and remove the
battery.
ⅷDo not expose your phone to direct sunlight for
extended periods of time (such as on the dashboard
of a car).
Important Safety Information
Section 4A. Important Safety Information 159
ⅷAlthough your phone is quite sturdy, it is a complex
piece of equipment and can be broken. Avoid
dropping, hitting, bending, or sitting on it.
ⅷAny changes or modifications to your phone not
expressly approved in this document could void your
warranty for this equipment and void your authority to
operate this equipment.
Safety and General Information
DThis section contains important information on the safe and
efficient operation of your mobile device. Read this information
before using your mobile device.1
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver.
When it is ON, it receives and transmits RF energy.
When you communicate with your mobile device, the
system handling your call controls the power level at
which your mobile device transmits.
Your Motorola mobile device is designed to comply
with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure
that human exposure to RF energy does not exceed
the guidelines set forth in the relevant standards,
always follow these instructions and precautions.
External Antenna Care
If your mobile device has an external antenna, use only
a Motorola-supplied or approved replacement antenna.
Use of unauthorized antennas, modifications, or
attachments could damage the mobile device and/or
may result in your device not complying with local
regulatory requirements in your country.
Note For the best care of your phone, only authorized personnel
should service your phone and accessories. Failure to do
so may be dangerous and void your warranty.
1. The information provided in this document
supersedes the general safety information in user’s
guides published prior to May 1, 2006.
160 Section 4A. Important Safety Information
DO NOT hold the external antenna when the mobile
device is IN USE. Holding the external antenna affects
call quality and may cause the mobile device to
operate at a higher power level than needed.
Product Operation
When placing or receiving a phone call, hold your
mobile device just like you would a landline phone.
If you wear the mobile device on your body, always
place the mobile device in a Motorola-supplied or
approved clip, holder, holster, case, or body harness. If
you do not use a body-worn accessory supplied or
approved by Motorola, keep the mobile device and its
antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
When using any data feature of the mobile device, with
or without an accessory cable, position the mobile
device and its antenna at least 2.5 centimeters (1 inch)
from your body.
Using accessories not supplied or approved by
Motorola may cause your mobile device to exceed RF
energy exposure guidelines. For a list of Motorola-
supplied or approved accessories, visit our Web site at
www.motorola.com.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy
interference from external sources if inadequately
shielded, designed, or otherwise configured for RF
energy compatibility. In some circumstances your
mobile device may cause interference with other
devices.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where
posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever
instructed to do so by airline staff. If your mobile device
offers an airplane mode or similar feature, consult
airline staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a
pacemaker or defibrillator, consult your physician
before using this mobile device.
Important Safety Information
Section 4A. Important Safety Information 161
Persons with implantable medical devices should
observe the following precautions:
ⅷALWAYS keep the phone more than 20 centimeters
(8 inches) from the implantable medical device when
the mobile vice is turned ON;
ⅷDO NOT carry the phone in a breast pocket;
ⅷUse the ear opposite the implantable medical device
to minimize the potential for interference;
ⅷTurn OFF the mobile device immediately if you have
any reason to suspect that interference is taking
place.
Read and follow the directions from the manufacturer
of your implantable medical device. If you have any
questions about using your mobile device with your
implantable medical device, consult your health care
provider.
Hearing Aids
Some mobile devices may interfere with some hearing
aids. In the event of such interference, you may want to
consult your hearing aid manufacturer or physician to
discuss alternatives.
Other Medical Devices and
Health Care Facilities
If you use any other personal medical device, consult
your physician or the manufacturer of your device to
determine if it is adequately shielded from RF energy.
Turn off your mobile device when instructed to do so in
hospitals or health care facilities that may be using
equipment that is sensitive to external RF energy.
Driving Precautions
Check the laws and regulations on the use of mobile
devices in the area where you drive. Always obey them.
When using your mobile device while driving, please:
ⅷGive full attention to driving and to the road. Using a
mobile device may be distracting. Discontinue a call
if you can’t concentrate on driving.
ⅷUse hands-free operation, if available.
ⅷPull off the road and park before making or
answering a call if driving conditions so require.
ⅷDo not place a mobile device in the airbag
deployment area.
162 Section 4A. Important Safety Information
Responsible driving practices can be found in the
“Smart Practices While Driving” section of this guide
(see page 171) and/or at the Motorola Web site:
www.motorola.com/callsmart.
Operational Warnings
Obey all posted signs when using mobile devices in
public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often
but not always posted, and can include fueling areas
such as below decks on boats, fuel or chemical
transfer or storage facilities, or areas where the air
contains chemicals or particles, such as grain, dust, or
metal powders.
When you are in such an area, turn off your mobile
device, and do not remove, install, or charge batteries.
In such areas, sparks can occur and cause an
explosion or fire.
Batteries and Chargers
Your battery, charger, or mobile device may contain
symbols, defined as follows:
Note The use of wireless phones while driving may cause
distraction. Discontinue a call if you can't concentrate on
driving. Additionally, the use of wireless devices and their
accessories may be prohibited or restricted in certain
areas. Always obey the laws and regulations on the use of
these products.
Caution Improper treatment or use of batteries may present a
danger of fire, explosion, leakage, or other hazard. For
more information, see the “Battery Use and Battery Safety”
section in this user's guide.
Symbol Definition
Important safety information follows.
Do not dispose of your battery or
mobile device in a fire.
Your battery or mobile device may
require recycling in accordance with
local laws. Contact your local
regulatory authorities for more
information.
032374o
032376o
032375o
Important Safety Information
Section 4A. Important Safety Information 163
Choking Hazards
Your mobile device or its accessories may include
detachable parts, which may present a choking hazard
to small children. Keep your mobile device and its
accessories away from small children.
Glass Parts
Some parts of your mobile device may be made of
glass. This glass could break if the product is dropped
on a hard surface or receives a substantial impact. If
glass breaks, do not touch or attempt to remove. Stop
using your mobile device until the glass is replaced by
a qualified service center.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures
or blackouts when exposed to flashing lights, such as
when playing video games. These may occur even if a
person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you
have a family history of such occurrences, please
consult with your physician before playing video
games or enabling a flashing-lights feature (if available)
on your mobile device.
Discontinue use and consult a physician if any of the
following symptoms occur: convulsion, eye or muscle
twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the
screen away from your eyes, leave the lights on in the
room, take a 15-minute break every hour, and stop use
if you are very tired.
Do not throw your battery or mobile
device in the trash.
Your mobile device contains an
internal lithium ion battery.
Do not let your battery, charger, or mobile
device get wet.
Listening at full volume to music or voice
through a handset may damage your
hearing.
Symbol Definition
032378o
Li Ion BATT
164 Section 4A. Important Safety Information
Caution About High Volume Usage
Listening at full volume to music or voice
through a headset may damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing
keys or entering finger-written characters, you may
experience occasional discomfort in your hands, arms,
shoulders, neck, or other parts of your body. If you
continue to have discomfort during or after such use,
stop use and see a physician.
FCC Notice To Users
Motorola has not approved any changes or
modifications to this device by the user. Any changes
or modifications could void the user’s authority to
operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation. See 47 CFR Sec. 15.19(3).
If your mobile device or accessory has a USB
connector, or is otherwise considered a computer
peripheral device whereby it can be connected to a
computer for purposes of transferring data, then it is
considered a Class B device and the following
statement applies:
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee
that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which can
be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference
by one or more of the following measures:
ⅷReorient or relocate the receiving antenna.
Important Safety Information
Section 4A. Important Safety Information 165
ⅷIncrease the separation between the equipment and
the receiver.
ⅷConnect the equipment to an outlet on a circuit
different from that to which the receiver is connected.
ⅷConsult the dealer or an experienced radio/TV
technician for help.
Using Your Phone With a Hearing
Aid Device
A number of Sprint Nextel phones have been tested for
hearing aid compatibility. When some wireless phones
are used with certain hearing aids, users may detect a
noise which can interfere with the effectiveness of the
hearing aid.
Some hearing aids are more “immune” than others to
this interference noise, and phones can also vary in the
amount of interference noise they may generate. ANSI
standard C63.19 was developed to provide a
standardized means of measuring both mobile phone
and hearing aids to determine usability rating
categories for both.
Ratings have been developed for mobile phones to
assist hearing aid users find phones that may be
compatible with their hearing aid. Not all phones have
been rated for compatibility with hearing aids. Phones
that have been rated have a label with the rating(s)
located on the box, and at
www.motorola.com/accessibility.
These ratings are not guarantees of compatibility.
Results will vary depending on the user's hearing aid
and individual type and degree of hearing loss. If a
hearing aid is particularly vulnerable to interference,
even a phone with a higher rating may still cause
unacceptable noise levels in the hearing aid. Trying out
the phone with your hearing aid is the best way to
evaluate it for your personal needs.
“M” Rating: Phones rated M3 or M4 meet FCC
requirements for hearing aid compatibility and are
likely to generate less interference to hearing aids than
unrated phones. (M4 is the “better” or higher of the two
ratings.) On those models with an extendable antenna,
this rating is determined only with the antenna
extended.
“T” Rating: Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with a
166 Section 4A. Important Safety Information
hearing aid's telecoil (“T Switch” or “Telephone
Switch”) than unrated phones. (T4 is the “better” or
higher of the two ratings.) On those models with a
telecoil mode setting, this rating is determined only with
the phone so set. For setting instructions, see “Features
for the Hearing Impaired” in the section entitled
“Advanced Calling Features”. Note that not all hearing
aids have telecoils in them.
Hearing aids may also be measured for immunity to
interference from wireless phones and may have
ratings similar to wireless phones. Ask your hearing
health care professional for the rating of your hearing
aid. Add the rating of your hearing aid and your phone
to determine the estimated usability:
ⅷAny combined rating equal to or greater than six
offers excellent use.
ⅷAny combined rating equal to five is considered
normal use.
ⅷAny combined rating equal to four is considered
usable.
Thus, if you use an M3 phone with a M3 hearing aid
you will have a combined rating of six for “excellent
use.” This methodology applies equally for T ratings.
Should you experience interference or find the quality
of service unsatisfactory after purchasing your phone,
promptly return it to the store within 30 days of
purchase. With the Sprint 30-day Risk-Free Guarantee,
you may return the phone within 30 days of purchase
for a full refund.
More information about hearing aid compatibility may
be found at: www.motorola.com/accessibility,
www.fcc.gov, www.fda.gov, and www.hearingloss.org/
learn/cellphonetech.asp
Specific Absorption Rate Data
This model wireless phone meets the government’s
requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver.
It is designed and manufactured not to exceed limits
for exposure to radio frequency (RF) energy set by the
Federal Communications Commission (FCC) of the
U.S. Government and by the Canadian regulatory
authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy
for the general population. The guidelines are based
on standards that were developed by independent
Important Safety Information
Section 4A. Important Safety Information 167
scientific organizations through periodic and thorough
evaluation of scientific studies. The standards include a
substantial safety margin designed to assure the safety
of all persons, regardless of age or health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by the FCC
and by the Canadian regulatory authorities is 1.6 W/kg.1
Tests for SAR are conducted using standard operating
positions accepted by the FCC and by Industry
Canada with the phone transmitting at its highest
certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified
power level, the actual SAR level of the phone while
operating can be well below the maximum value. This
is because the phone is designed to operate at
multiple power levels so as to use only the power
required to reach the network. In general, the closer
you are to a wireless base station, the lower the power
output.
Before a phone model is available for sale to the public
in the U.S. and Canada, it must be tested and certified
to the FCC and Industry Canada that it does not
exceed the limit established by each government for
safe exposure. The tests are performed in positions
and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by
Industry Canada. The highest SAR value for this model
phone when tested for use at the ear is 0.71 W/kg, and
when worn on the body, as described in this user
guide, is 1.13 W/kg. (Body-worn measurements differ
among phone models, depending upon available
accessories and regulatory requirements).2
While there may be differences between the SAR levels
of various phones and at various positions, they all
1. In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety
to give additional protection for the public and to
account for any variations in measurements.
2. The SAR information reported to the FCC includes
the FCC-accepted Motorola testing protocol,
assessment procedure, and measurement
uncertainty range for this product.
1.34
0.97
168 Section 4A. Important Safety Information
meet the governmental requirements for safe exposure.
Please note that improvements to this product model
could cause differences in the SAR value for later
products; in all cases, products are designed to be
within the guidelines.
Additional information on Specific Absorption Rates
(SAR) can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web
site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications
Association (CWTA) Web site:
http://www.cwta.ca.
Information From the World Health
Organization
Present scientific information does not indicate the
need for any special precautions for the use of mobile
phones. If you are concerned, you may want to limit
your own or your children’s RF exposure by limiting the
length of calls or by using hands-free devices to keep
mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
Product Registration
Online Product Registration:
http://www.motorola.com/warranty
Product registration is an important step toward
enjoying your new Motorola product. Registering helps
us facilitate warranty service, and permits us to contact
you should your product require an update or other
service. Registration is for U.S. residents only and is not
required for warranty coverage.
Please retain your original dated sales receipt for your
records. For warranty service of your Motorola Personal
Communications Product you will need to provide a
copy of your dated sales receipt to confirm warranty
status.
Thank you for choosing a Motorola product.
Important Safety Information
Section 4A. Important Safety Information 169
Owner’s Record
The model number, regulatory number and serial
number are located on a nameplate inside the battery
compartment. Record the serial number in the space
provided below. This will be helpful if you need to
contact us about your phone in the future.
Model: VE20 by Motorola
Serial No.:
User Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM
Incorporated under one or more of the following
patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
Export Law Assurances
This product is controlled under the export regulations
of the United States of America and Canada. The
Governments of the United States of America and
Canada may restrict the exportation or re-exportation of
this product to certain destinations. For further
information contact the U.S. Department of Commerce
or the Canadian Department of Foreign Affairs and
International Trade.
Wireless: The New Recyclable
Your mobile device can be recycled. Recycling your
mobile device reduces the amount of waste disposed
in landfills and allows recycled materials to be
incorporated into new products.
The Cellular Telecommunications Industry Association
(CTIA) and its members encourage consumers to
recycle their mobile devices and have taken steps to
promote the collection and environmentally sound
recycling of end-of-life devices.
170 Section 4A. Important Safety Information
As a mobile device user, you have an important role in
ensuring that this device is recycled properly. When it
comes time to give this phone up or trade it in for a
new one, please remember that the phone, the
charger, and many of its accessories can be recycled.
It's easy. To learn more about CTIA's Recycling
Program for Used Wireless Devices, please visit
http://recycling.motorola.young-america.com/index.html.
California Perchlorate Label
Some mobile phones use an internal, permanent
backup battery on the printed circuit board that may
contain very small amounts of perchlorate. In such
cases, California law requires the following label:
“Perchlorate Material - special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.”
There is no special handling required by consumers.
Privacy and Data Security
Motorola understands that privacy and data security
are important to everyone. Because some features of
your mobile device may affect your privacy or data
security, please follow these recommendations to
enhance protection of your information:
ⅷMonitor access — Keep your mobile device with you
and do not leave it where others may have
unmonitored access. Lock your device’s keypad
where this feature is available.
ⅷKeep software up to date — If Motorola or a software/
application vendor releases a patch or software fix
for your mobile device which updates the device’s
security, install it as soon as possible.
ⅷErase before recycling — Delete personal information or
data from your mobile device prior to disposing of it
or turning it in for recycling. For step-by-step
instructions on how to delete all personal information
from your device, see the section entitled “Erasing
Data” and “Resetting Your Phone” in this user’s
guide.
Important Safety Information
Section 4A. Important Safety Information 171
ⅷUnderstanding AGPS — In order to comply with
emergency caller location requirements of the FCC,
certain Motorola mobile devices incorporate Assisted
Global Positioning System (AGPS) technology. AGPS
technology also can be used in non-emergency
applications to track and monitor a user’s
location—for example, to provide driving directions.
Users who prefer not to permit such tracking and
monitoring should avoid using such applications.
If you have further questions regarding how use of your
mobile device may impact your privacy or data
security, please contact Motorola at
privacy@motorola.com, or contact Sprint Customer
Service.
Smart Practices While Driving
Drive Safe, Call SmartSM
Check the laws and regulations on the use of mobile devices
and their accessories in the areas where you drive. Always obey
them. The use of these devices may be prohibited or restricted
in certain areas. Contact www.motorola.com/callsmart for more
information.
Your mobile device lets you communicate by voice
and data—almost anywhere, anytime, wherever wireless
service is available and safe conditions allow. When
driving a car, driving is your first responsibility. If you
choose to use your mobile device while driving,
remember the following tips:
ⅷGet to know your Motorola mobile device and its features
such as speed dial and redial. If available, these features
help you to place your call without taking your
attention off the road.
ⅷWhen available, use a handsfree device. If possible, add
an additional layer of convenience to your mobile
device with one of the many Motorola Original™
handsfree accessories available today.
Note For information on backing up your mobile device data
before erasing it, go to www.motorola.com and then
navigate to the “downloads” section of the consumer Web
page for “Motorola Backup” or “Motorola Phone Tools.”
172 Section 4A. Important Safety Information
ⅷPosition your mobile device within easy reach. Be able to
access your mobile device without removing your
eyes from the road. If you receive an incoming call at
an inconvenient time, if possible, let your voicemail
answer it for you.
ⅷLet the person you are speaking with know you are driving; if
necessary, suspend the call in heavy traffic or hazardous
weather conditions. Rain, sleet, snow, ice, and even
heavy traffic can be hazardous.
ⅷDo not take notes or look up phone numbers while driving.
Jotting down a “to do” list or going through your
address book takes attention away from your primary
responsibility—driving safely.
ⅷDial sensibly and assess the traffic; if possible, place calls
when your car is not moving or before pulling into traffic. If
you must make a call while moving, dial only a few
numbers, check the road and your mirrors, then
continue.
ⅷDo not engage in stressful or emotional conversations that
may be distracting. Make people you are talking with
aware you are driving and suspend conversations
that can divert your attention away from the road.
ⅷUse your mobile device to call for help. Dial 911 or other
local emergency number in the case of fire, traffic
accident, or medical emergencies.
ⅷUse your mobile device to help others in emergencies. If you
see an auto accident, crime in progress, or other
serious emergency where lives are in danger, call
911 or other local emergency number, as you would
want others to do for you.*
ⅷCall roadside assistance or a special non-emergency
wireless assistance number when necessary. If you see a
broken-down vehicle posing no serious hazard, a
broken traffic signal, a minor traffic accident where
no one appears injured, or a vehicle you know to be
stolen, call roadside assistance or other special non-
emergency wireless number.*
* Wherever wireless phone service is available.
Warranty
Section 4B. Manufacturer’s Warranty 173
Section 4B
Manufacturer’s Warranty
ࡗManufacturer’s Warranty (page 173)
ࡗService and Repairs (page 178)
Your phone has been designed to provide you with reliable,
worry-free service. If for any reason you have a problem
with your equipment, please refer to the manufacturer’s
warranty in this section.
ⅷFor information regarding the terms and conditions
of service for your phone, please visit www.sprint.com
or call Sprint Customer Service at 1-800-SPRINT1
(1-800-777-4681).
Manufacturer’s Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola,
Inc. warrants its telephones, pagers, messaging
devices, and consumer and professional two-way
radios (excluding commercial, government or industrial
radios) that operate via Family Radio Service or
General Mobile Radio Service, Motorola-branded or
certified accessories sold for use with these Products
(“Accessories”) and Motorola software contained on
CD-ROMs or other tangible media and sold for use
with these Products (“Software”) to be free from defects
Note In addition to the warranty provided by Motorola, which is
detailed on the following pages, Sprint offers a number of
optional plans to cover your equipment for non-warranty
claims. Sprint Total Equipment Protection provides the
combined coverage of the Sprint Equipment Replacement
Program and the Sprint Equipment Service and Repair
Program, both of which are available separately. Each of
these programs may be signed up for within 30 days of
activating your phone. For more details, please visit your
nearest Sprint Store or call Sprint at 1-800-584-3666.
174 Section 4B. Manufacturer’s Warranty
in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited
warranty is a consumer's exclusive remedy, and
applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in
the United States or Canada, which are accompanied
by this written warranty:
Products and Accessories
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are
excluded from coverage.
Batteries. Only batteries whose fully charged capacity
falls below 80% of their rated capacity and batteries
that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a)
improper operation, storage, misuse or abuse, accident
Products Covered Length of Coverage
Products and
Accessories as defined
above, unless otherwise
provided for below.
One (1) year from the date of
purchase by the first
consumer purchaser of the
product unless otherwise
provided for below.
Decorative Accessories
and Cases. Decorative
covers, bezels,
PhoneWrap™ covers and
cases.
Limited lifetime warranty for
the lifetime of ownership by
the first consumer purchaser
of the product.
Monaural Headsets. Ear
buds and boom headsets
that transmit mono sound
through a wired
connection.
Limited lifetime warranty for
the lifetime of ownership by
the first consumer purchaser
of the product.
Consumer and
Professional Two-Way
Radio Accessories.
Ninety (90) days from the
date of purchase by the first
consumer purchaser of the
product.
Products and
Accessories that are
Repaired or Replaced.
The balance of the original
warranty or for ninety (90)
days from the date returned
to the consumer, whichever is
longer.
Warranty
Section 4B. Manufacturer’s Warranty 175
or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting
from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the
Product or Accessory to abnormal usage or conditions;
or (d) other acts which are not the fault of Motorola, are
excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or
damage that result from the use of Non-Motorola
branded or certified Products, Accessories, Software or
other peripheral equipment are excluded from
coverage.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service
centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered
or obliterated; (b) broken seals or that show evidence
of tampering; (c) mismatched board serial numbers; or
(d) nonconforming or non-Motorola housings, or parts,
are excluded from coverage.
Communication Services. Defects, damages, or the failure
of Products, Accessories or Software due to any
communication service or signal you may subscribe to
or use with the Products Accessories or Software is
excluded from coverage.
Software
Exclusions
Software Embodied in Physical Media. No warranty is made
that the software will meet your requirements or will
work in combination with any hardware or software
applications provided by third parties, that the operation
of the software products will be uninterrupted or error
Products Covered Length of Coverage
Software. Applies only to
physical defects in the media
that embodies the copy of
the software (e.g. CD-ROM, or
floppy disk).
Ninety (90) days from the date
of purchase.
176 Section 4B. Manufacturer’s Warranty
free, or that all defects in the software products will be
corrected.
Software NOT Embodied in Physical Media. Software that is
not embodied in physical media (e.g. software that is
downloaded from the internet), is provided “as is” and
without warranty.
Who Is Covered?
This warranty extends only to the first consumer
purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace
or refund the purchase price of any Products,
Accessories or Software that does not conform to this
warranty. We may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications
added to your Product, Accessory or Software,
including but not limited to personal contacts, games
and ringer tones, will be reinstalled. To avoid losing
such data, software and applications please create a
back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
You will receive instructions on how to ship the
Products, Accessories or Software, at your expense,
USA Phones
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
Canada All Products
1-800-461-4575
TTY 1-888-390-6456
For Accessories and Software, please call the
telephone number designated above for the
product with which they are used.
Warranty
Section 4B. Manufacturer’s Warranty 177
to a Motorola Authorized Repair Center. To obtain
service, you must include: (a) a copy of your receipt,
bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name
of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable)
and, most importantly; (e) your address and telephone
number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY,
OTHERWISE THE REPAIR, REPLACEMENT, OR
REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CONSUMER, AND IS PROVIDED IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN
NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER
IN CONTRACT OR TORT (INCLUDING NEGLIGENCE)
FOR DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCT, ACCESSORY OR
SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS, LOSS
OF BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY
TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES
MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or limitation
on the length of an implied warranty, so the above limitations
or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary
from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve
for Motorola certain exclusive rights for copyrighted
Motorola software such as the exclusive rights to
reproduce and distribute copies of the Motorola
software. Motorola software may only be copied into,
used in, and redistributed with, the Products associated
with such Motorola software. No other use, including
without limitation disassembly of such Motorola
software or exercise of the exclusive rights reserved for
Motorola, is permitted.
178 Section 4B. Manufacturer’s Warranty
Service and Repairs
Go to www.motorola.com/consumer/support, where you
can select from a number of customer care options.
You can also contact the Motorola Customer
Support Center at 1-800-331-6456 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Index
Index 179
Index
A
Abbreviated Dialing 25
Accessories 13
Charger 13
Airplane Mode 38
Alarm Clock 68
Answering Calls 21
B
Backlight 33
Battery 14–18
Capacity 15, 17
Installing 16
Bluetooth 107–111
C
Calendar 66–68
Call Forwarding 123
Call Guard 52
Call History 54–56
Making a Call 55
Prepending a Phone
Number 56
Saving a Phone Number 55
Call Waiting 122
Caller ID 122
Camera 92–106
Chat 132
Clock Display 34
Contacts
Adding a Phone Number 59,
57
Email Address 61, 57
filtering 59
Finding Names 58
Memory Status 63
Picture 60
Ringer 60
Speed Dial Numbers 60
D
Data Roam Guard 53
Data Services
Data Profile 49
Dialing Options 20
Display Language 40
Display Screen 10
E
Email 130
Emergency Numbers 22
End-of-Call Options 23
Enhanced 911 (E911) 22
Entering Text 26–29
Numbers 29
Symbols 29
T9 Text Input 27
Erasing Phone Content 47
H
Hearing Aid Compatibility 164
History 54–56
I
In-Call Options 23
Instant Messaging 132
K
Key Functions 9
180 Index
L
Language 41
Location Settings 35
Lock Code
Changing 44
Locking Your Phone 43
M
Making Calls 19
Menu
Navigation 18
Menu Style 34
Messaging
Notification 36
microSD Card 87–91
Multitasking 149
My Content Manager 134
N
Net Guard 127
Nextel Direct Connect ??–65
Notepad 76
O
On Demand 139
Owner’s Record 169
P
Pauses 24
Phone
Limiting Use 45
Phone (illus.) 8
Phone as Modem 140
Phone Number
Displaying 19
Saving 23
With Pauses 24
Phone Settings 30–42
Airplane Mode 38
Call Answer Mode 40
Display Settings 33–35
Language 41, 35
Messaging Settings 36–38
Shortcuts 40, 30–33
TTY Use 39
Plus Code Dialing 24
Preset Messages 37
R
Resetting Your Phone 47
Ringer Types 30
Roaming 50–53
S
Safety
medical devices 160
Safety Information 158–164
Security 43–49
Menu 43
Service
Activation 3
www.sprint.com 5
Silence All 32
SMS Text Messaging 118–120
SMS Voice Messaging
120–121
Special Numbers 45
Sprint Mobile Sync 65
Sprint Music Manager 151
Sprint Music Store 146
Index
Index 181
Sprint Power Picture Mail
Downloading Pictures 106
Uploading Pictures 106
Sprint Power Vision 125–142
Applications 125
Chat 132
Downloading Content 133
FAQs 142
Home Page 127
Launching 127
Password 5
Security Features 48
User Name 126
Sprint Service
Account Passwords 4
Dialing Sprint Services 63
Operator Services 6
Sprint 411 6
Sprint TV 143
Sprint Voice Command
153–155
Stop Watch 75
Streaming Music 152
T
T9 Text Input 27
Text Greeting 33
TTY Use 39
Turning Your Phone On and
Off 14
U
Unlocking Your Phone 44
V
Voice Recognition 79–86
Voice Services 79–86
Voicemail
Menu Key 118
Options 115
Retrieving 115
Setting Up 4, 114
W
Warranty 173–178
Web 135–138
World Clock 73