Motorola Mobility T56NB1 MOBILE PHONE User Manual User Guide

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Users Manual

MOTOROLA

DEFY PRO

2 MAY 2012

1Congratulations

Congratulations

MOTOROLA DEFY™ PRO

Yo u r MOTO R O L A DEFY PRO helps you seamlessly

manage your “Office” and “Outdoor” lifestyles.

• Lifeproof: Your phone is water-resistant, dustproof,

and has a scratch-resistant screen, because accidents

happen.

• Dashboard: Easy access to all your favorite Outdoor

apps, like

Camera

Compass

, and a pedometer,

see“Dashboard” on page 12.

• Extended battery life: So you can use your phone

longer.

Note: Certain apps and features may not be available in

all countries.

Caution: Before assembling, charging, or using your

phone for the first time, please read the important

safety, regulatory and legal information provided

with your product.

2 MAY 2012

2Congratulations

This product meets the applicable limit for

exposure to radio waves (known as SAR) of

2.0 W/kg (ICNIRP). The limits and guidelines

include a substantial safety margin designed to assure

the safety of all persons, regardless of age and health.

The highest SAR values measured for this device are

listed in the regulatory information packaged with your

product.

Note: When using the product while worn on your body,

either use an approved accessory such as a holster or

maintain a distance of 2.5 cm (1 inch) from the body to

ensure compliance with SAR requirements. Note that

the product may be transmitting even if you are not

making a phone call.

Want more?

More help, more accessories, more free stuff.

• Updates: Phone updates, PC software, user’s guides,

online help, and more at www.motorola.com/support.

• Accessories: Find more for your phone at

www.motorola.com/products.

•Social: The latest news, tips & tricks, videos, and so

much more—join us on:

YouTube™ www.youtube.com/motorola

Facebook™ www.facebook.com/motorola

Twitter www.twitter.com/motomobile

2 MAY 2012

3Your phone

Your phone

the important keys & connectors

Front Camera

Notification

Light

Microphone

Volume Keys

Micro USB

3.5mm

Headset Jack

Open options.

Home

Press=

home screen

Hold=

recent apps

Press=search

Back

Go back one

screen.

Power/

Lock Key

Press=sleep

Hold=power

2 MAY 2012

4Your phone

Note: To help protect your phone, always make sure that

the battery cover and any connector covers are closed

and secure.

Back Camera

Cover Lock

2 MAY 2012

5Contents

Contents

Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Home screen & apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Text entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Photos & videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Bluetooth™, Wi-Fi, & cable connections . . . . . . . . . . . . . . . . . 35

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

2 MAY 2012

6Let’s go

Let’s go

let’s get you up and running

Assemble & charge

Caution: Please read “Battery Use & Safety” on page 40.

1Cover off 2SIM in

3microSD in (optional) 4Battery in

5Cover on 6Charge up

SIM microSIM microSIM

+ Adapter

2 MAY 2012

7Let’s go

Set up & go

Note: This phone supports apps and services that use a

lot of data, so make sure your data plan meets your

needs. Contact your service provider for details.

When you turn on your new phone, you can create or

enter a Google™ account so that you can download

apps, use Gmail™, and much more:

1Press and hold Power/Lock to

turn on your phone.

2Touch the Android™ image to

begin setup.

3Touch a button to

Create

a Google account,

with one you have, or

Skip

You can log into your account from a computer at

accounts.google.com.

4When your phone confirms the account, it shows

account sync options.

•To change whether your phone shows the Google

account’s contacts, Gmail™, and calendar, touch

the Google account name.

•To add another account, touch

Add account

. For

details, see “Email” on page 23.

•To exit setup, press Home .

Power/Lock Key

2 MAY 2012

8Let’s go

If your phone cannot connect, press Menu >

Settings

Wireless & networks

Wi-Fi settings

change mobile network settings.

Rugged

Yo u r M OTO R O L A DEFY PRO stands up to water, dust

and life. Now your investment is safe and protected

from life’s little challenges, like that sudden rain shower

and other everyday mishaps.

Of course, your phone isn’t indestructible, so to avoid

damage from natural elements, such as water, sand, and

dust intrusion, always make sure that the battery door

cover and connector covers are closed and secure.

If your phone gets wet and/or dirty:

•Wipe with a soft cloth and shake to remove excess

water from the entire phone, especially the display

screen, speaker, and microphone ports.

•Allow your phone to air-dry for at least 1 hour before

using it again.

•Always make sure to clean all dirt and debris from the

battery door cover/seals and connector covers.

Note: Your phone is not designed to float, or work

underwater.

2 MAY 2012

9Let’s go

sleep & wake up

Your screen sleeps when you hold it to your ear during a

call, or when it is inactive. To change the sleep delay,

press Menu >

Settings

Display

Screen timeout

To unlock the screen, press Power/Lock and drag

up.

Keys

Use your phone’s keys to

navigate and open options

at any time.

Tip: You can also use the

touch screen to select

options.

Press the volume keys to

change the ringer volume

(in the home screen), or the

earpiece volume (during a

call).

Press Home to return to the home screen. Press

and hold Home to see your recent apps.

Volume

Keys

2 MAY 2012

10 Home screen & apps

Home screen & apps

a few essentials

Quick start: Home screen

You’ll see the home screen when you turn on the phone

or press Home from a menu:

•To open shortcuts or widgets, touch them. Press

Home to return to the home screen.

When you open shortcuts or widgets,

press Menu for options.

11:35

Notifications

Flick down for details.

Status Indicators

Shortcuts

Open apps.

Widgets

Touch to open. Touch &

hold to move or delete.

Drag or flick to open

panels (or scroll in lists).

2 MAY 2012

11Home screen & apps

•To move or delete a shortcut or widget, touch and

hold it until you feel a vibration, then drag it to

another spot, another panel, or at the top.

In lists like

Contacts

, touch and hold list items for

options.

•To add shortcuts, widgets, or wallpaper, touch and

hold an empty spot until you see the menu. You can

also add a folder to organize your shortcuts.

•To show more panels, drag or flick right or left. From

the home screen, press Home to show panel

thumbnails.

In lists like

Contacts

, drag or flick to scroll.

To change your ringtone, display brightness, and more,

press Menu >

Settings

Sound

Display

. For

details, see “Personalize” on page 16.

Tip: From the home screen, press Menu >

Themes

to design different home screens for

Work

Home

, or

Weekend

. Your changes are stored in each profile.

2 MAY 2012

12 Home screen & apps

Dashboard

You can access the outdoor apps on your phone with the

dashboard, just touch >

DashBoard

Your dashboard shows apps, like

Camera

and

Compass

You can also see a pedometer that reports your runtime,

steps, and calories burned—it’s the ideal fitness

companion.

Note: To set the pedometer, press Menu >

Setting

Height and Weight

, then enter your details.

To view or share your records, press Menu >

Record

00’00”00

0Steps

Touch &

Hold

Compass

Camera

0.0

RUNTIM

00:32

Shortcuts

Drag or flick to see other

apps.

Start/Stop/Save pedometer

record.

To change app that is shown.

2 MAY 2012

13Home screen & apps

Apps

To show your apps, touch .

•To scroll, flick right or left.

•To open an app, touch it.

•Press Home to return to the home screen.

Tip: To show the last eight apps you opened, press and

hold Home .

To download new apps from the Google Play™ Store,

touch >

Play Store

. Press Search to find an

app, or touch

Downloads

to show or reinstall the apps

you downloaded. To download apps from websites, you

need to change your security settings: press Menu

Settings

Applications

Unknown sources

Tip: Choose your apps and updates carefully, from

trusted sites like Google Play Store, as some may

impact your phone’s performance—see “Choose

carefully” on page 14.

Note: When installing an app, make sure you read the

alerts that tell you what information the app will access.

If you don’t want the app to have access to this

information, cancel the installation.

To move or uninstall your apps, press Menu >

Settings

Applications

Manage applications

. Touch

an app in the list to show details and options.

2 MAY 2012

14 Home screen & apps

On your computer, you can browse and manage apps for

all your devices powered by Android™ at

http://play.google.com.

Choose carefully

Apps are great. There's something for everyone. Play,

communicate, work, or have fun. But remember, choose

your apps carefully. Here are a few tips:

•To help prevent spyware, phishing, or viruses from

affecting your phone or privacy, use apps from trusted

sites, like Google Play Store.

•In Google Play Store, check the apps’ ratings and

comments before installing.

•If you doubt the safety of an app, don't install it.

•Like all apps, downloaded apps will use up memory,

data, battery, and processing power—some more

than others. For example, a simple battery level

widget will use less than a streaming music player

app. After installing an app, if you're not happy with

how much memory, data, battery or processing

power it's using, uninstall it. You can always install it

again later.

•Just like web browsing, you may want to monitor

childrens’ access to apps to help prevent exposure to

inappropriate content.

2 MAY 2012

15Home screen & apps

•Certain apps may not provide completely accurate

information. Take care, especially when it comes to

personal health.

Phone status & notifications

In the status bar at the top of

your screen, the right side

shows phone status. The left

side shows new messages

or events. Flick the bar down

to see details and recently

used apps.

network strength battery strength

new voicemail new text message

Bluetooth™ on Bluetooth™

connected

Wi-Fi connected airplane mode

USB connected alarm set

silent ringer silent ringer, vibrate

mute call speakerphone

Notifications

10:32

New voicemail

Dial (Your Voicemail Number)

11:19

June 2, 2012

Carrier Service

MesssagingCameraBrowser

2 MAY 2012

16 Personalize

Personalize

add your personal touch

Quick start: Personalize

From the home screen, press Menu >

Settings

Sound

Display

Display settings

Brightness

All window animations are shown

Animation

Auto-rotate screen

Sound settings

General

Incoming calls

Only in Silent mode

Vibrate

Volume

Silent mode

Silence all sounds except media &

alarms

Font style

Set font

Choose separate volume

settings for incoming calls,

media, alarms, and notifications.

Turn on or off menu animations.

2 MAY 2012

17Calls

Calls

it’s good to talk

Quick start: Calls

From the home screen, touch .

Tip: For quick access to your favorite contacts, see

“Favorites” on page 20.

Christine Fanning

Home 222-333-44...

Contacts FavoritesPhone Call log

ABC DEF

MNO

WXYZ

JKL

TUV

GHI

PQRS

11:19

00:32

Hold

Contacts FavoritesPhone Call log

Open a list, then

touch an entry to call.

Start a conference call.

Call.

To hang up, press .

2 MAY 2012

18 Calls

Conference calls

To start a conference call, call the first number. After

they answer, touch and call the next number. When

the next number answers, touch . To remove

individual callers, touch

Manage

and the icon of the

caller you want to remove.

Call waiting

If you are on a call and a new call arrives:

•With call waiting on, you can drag up to answer

the new call and put the old call on hold. Then, touch

Swap

to switch between calls, or touch to

combine them.

•With call waiting off, the new caller gets the busy

tone.

To turn on call waiting, press Menu >

Settings

Call

settings

Additional settings

Call waiting

Cool down

In very limited circumstances, such as where your

phone has been exposed to extreme heat, you may see

“Cool Down” messages. To avoid possible damage to

your battery and phone, you should follow these

instructions until the phone is within its recommended

temperature range. When your phone is in “Cool Down”

mode, only emergency calls can be made.

2 MAY 2012

19Calls

Emergency calls

Note: Your service provider programs one or more

emergency phone numbers that you can call under any

circumstances, even when your phone is locked.

Emergency numbers vary by country. Your

pre-programmed emergency number(s) may not work in

all locations, and sometimes an emergency call cannot

be placed due to network, environmental, or

interference issues.

1Touch (if your phone is locked, then

touch

Emergency Call

2Enter the emergency number.

3Touch

Call

to call the emergency number.

Note: Your phone can use location based services (GPS

and AGPS) to help emergency services find you. See

”Location Services” in your legal and safety information.

2 MAY 2012

20 Contacts

Contacts

contacts like you’ve never had before

Quick start: Contacts

From the home screen, touch >

Contacts

Favorites

For quick access to a favorite contact, open the contact,

then touch the star next to their name. To show your

favorites, touch and touch

Favorites

at the top.

To add a shortcut to your favorites, touch and hold a

blank spot on your home screen, then touch

Folders

Starred contacts

. You can also add a shortcut for an

individual contact: Touch and hold a blank spot on your

home screen, then choose

Shortcuts

Contact

11:19

00:32

Contacts FavoritesPhone Call log

Displaying 456 contacts

Arthur Baudo

Barry Smyth

Christine Fanning

Search New contact

Display options

Accounts Import/Export

Drag or flick to scroll

through contacts.

Switch to the dialer, recent

calls, favorites or groups.

Press to search, create,

and more.

2 MAY 2012

21Contacts

Storage & transfer

When you create a new contact, your phone asks if you

want to store it in your Google™ account, phone

memory, or SIM card. Contacts in all three places appear

in your

Contacts

list, but if you change phones:

•Contacts in your Google™ account can download

when you log into your Google account on a new

Android™ device. You can open these contacts from

any computer at http://contacts.google.com.

•Contacts on your SIM card can load to a new device

when you insert your SIM card.

•Contacts in your phone memory stay in your old

phone, unless you export them.

To import or export contacts between your phone

memory and a SIM or memory card, touch

Contacts

then press Menu >

Import/Export

2 MAY 2012

22 Messaging

Messaging

sometimes it’s best to text or email...

Quick start: Text messaging

From the home screen, touch

Messaging

Tip: To see more messages, flick or drag up.

Messaging

New message

Compose new message

12254558787

14447772222

You had 1 missed call from

122545458787 ... 17 Aug

Wanna catch something to eat tonight? How about ...

17 Aug

12223334545

Ha! Thanks.

16 Aug

SettingsSearch

Compose

00:32

Drag or flick to scroll.

Press to change

settings and more.

2 MAY 2012

23Messaging

•To set up

Google

Corporate

(Microsoft™ Exchange

server) accounts, press Menu >

Settings

Accounts & sync

Add account

. For details, contact

the account provider.

To set up standard email accounts (not Gmail™ or

Microsoft™ Exchange), touch >

and

follow the wizard. To add more standard accounts,

open

and press Menu >

Accounts

Menu >

Add account

. For details, contact the

account provider.

•To open email, touch >

Gmail

Touch a message to open it.

Tip: Press Menu for options like

Refresh

•To create an email, touch >

Gmail

then press Menu >

Compose

Tip: Press Menu for options, like

Attach

Add

Cc/Bcc

Gmail

synchronizes with your Google™ account mail,

which you can open from any computer at

http://mail.google.com. To stop synchronizing with your

account, press Menu >

Settings

Accounts & sync

touch your Google account, then uncheck

Sync Gmail

2 MAY 2012

24 Messaging

Voicemail

When you have a new voicemail, shows in the status

bar at the top of your screen. To hear voicemails,

touch then touch and hold

If you need to change your voicemail number, in the

home screen press Menu >

Settings

Call settings

Voicemail settings

. For your voicemail number or

other details, contact your service provider.

2 MAY 2012

25Text entry

Text entry

keys when you need them

Quick start: Text entry

Enter letters by using the built-in keypad or by touching

the keypad on the screen.

Text entry dictionary

Your phone’s dictionary stores special words or names

to recognize when you enter them.

To open your dictionary, from the home screen press

Menu >

Settings

Language & keyboard

User

dictionary

•To add a word, press Menu >

Add

•To edit or delete a word, touch and hold it.

zxcvbnm

df gh jk l

we r t yu i op

?123

Dinner at Bistro Fanta

Done

11:35

Fanta Fantastic Fantasy Fantasies Vantage Fangs ...

1234567890

Open a keypad for

symbols or numbers.

Voice Input/

Dictation

Touch for

suggested

words.

2 MAY 2012

26 Schedule

Schedule

helping you stay in control

Quick start: Schedule

From the home screen, touch >

Calendar

Alarm clock

To set an alarm, touch >

Clock

, then touch the

alarm.

•To turn an alarm on or off, touch next to it.

•To add an alarm, touch

Add alarm

, then enter alarm

details.

•To change an alarm, touch the time.

•To set a snooze period, in the

Alarm Clock

list

press Menu >

Settings

Snooze duration

Sun

Mon Tue Wed Thu

Sat

Fri

June 2012

28 29 30 31 123

456 8 910

11 12 13 15 16 17

18 19 20 22 23 24

25 26 27 29 30 31

Day Week Agenda Today MoreMonth

Drag or flick to scroll.

Color indicates events.

Press to choose the

calendar view. Choose More

to create an event or change

settings.

2 MAY 2012

27Schedule

When an alarm sounds, touch

Dismiss

to turn it off or

Snooze

to delay it. To cancel a snoozed alarm, drag down

the status bar and touch the alarm name.

Date & time

To set the date, time, time zone, and formats, press

Menu >

Settings

Date & time

2 MAY 2012

28 Web

Web

surf the web with your phone

Quick start: Web

From the home screen, touch >

Browser

Note: Your phone automatically uses your mobile phone

network to connect to the web. Your service provider

may charge to surf the web or download data. If you

can’t connect, contact your service provider. Or, connect

to your Wi-Fi network using “Bluetooth™, Wi-Fi, & cable

connections” on page 35.

Downloads

To download files in your browser, touch a file link or

touch and hold a picture to choose

Save image

To show the files you downloaded, touch >

Downloads

. Touch and hold an item to open it, see

details, or remove it from the list.

You can download “Apps” on page 13.

htt

//www

11:35

New window

Refresh

Bookmarks

Exit

Windows

Enter a web page URL.

Press to open bookmarks,

windows, and more.

Connection

Mobile Network:

Wi-Fi:

2 MAY 2012

29Location

Location

where you are, and where you’re going

Quick start: Location

From the home screen, touch >

Maps

Google Maps™ offers powerful, user-friendly mapping

technology and local business information—including

business locations, contact information, and driving

directions.

Tip: Press Menu >

Help

to learn more.

N Clark St

Wacker Dr

N Park St

N New St

h Ave

N Dearborn St

E Randolph St

N Micigan Av

N Miciga

rD submuloC N

W Lake St W Lake St

E Wacker Pl

State/Lake

Lake

Randolph

St Metra

Randolph/

Wabash

Washington-Blue

E S WaterSt

44 West Street

Chicago, IL

Search Clear Map

Directions More Settings Help

Drag or flick to scroll.

Find nearby places.

Show your location.

Show layers on the map.

Press to get

directions, open your

starred places, windows,

and more.

2 MAY 2012

30 Photos & videos

Photos & videos

see it, capture it, share it!

Quick start: Photos & videos

From the home screen, touch >

Camera

Tip: For the clearest photos and videos, clean the lens

with a soft, dry cloth.

View & share photos & videos

From the home screen, touch >

Gallery

Flick left and right to show folders. Touch a folder to

show its photos or videos, then touch a thumbnail image

to open, share, or delete it.

Tip: From the viewfinder, you can touch the thumbnail in

the bottom left to open your last photo or video.

Open your last

photo or video.

Touch the

screen to open

options.

Capture.

8MO2109

Zoom in/out.

2 MAY 2012

31Photos & videos

•To zoom in, touch

the screen with two

fingers and then drag

them apart. To zoom

out, drag your fingers

together.

•To send or post the

photo or video, touch

To use a Bluetooth or cable connection, see

“Bluetooth™, Wi-Fi, & cable connections” on page 35.

•To delete the photo or video, touch

Delete

•To crop or rotate a photo, touch

•To play a video, touch .

Tip: Turn the phone sideways for a widescreen view.

2 MAY 2012

32 Music

Music

when music is what you need...

Quick start: Music

From the home screen, touch >

Music

, then choose a song to play it:

While playing music:

•To adjust volume, use the volume keys.

•When a song is playing, press Menu to use it as a

ringtone or press Menu >

Add to playlist

to add it to a playlist.

Tip: To edit, delete, or rename playlists, touch the

Playlists

tab, then touch and hold the playlist name.

12:11

My Music

Song ID

Find & share lyrics

Song Box

Trending

tunewiki

Add Friends

Go to your

music library.

Find more songs

like your favorites.

Share songs and

lyrics with your

friends.

See what’s

hot.

Enter lyrics to

identify a song.

2 MAY 2012

33Music

•When a song is playing, to share the song or lyrics

with your friends through a social network, like

Facebook, Twitter, touch

Share Song

Share Lyric

•To hide the player and use other apps,

press Home . Your music keeps playing. To return

to the player, flick down the status bar and touch the

song that’s being played.

•To stop the player, touch .

•Before a flight, turn off network and wireless

connections so that you can keep listening to music:

Press and hold Power/Lock >

Airplane mode

Note: When you select airplane mode, all wireless

services are disabled. You can then turn Wi-Fi and/or

Bluetooth back on, if permitted by your airline. Other

wireless voice and data services (such as calls and

text messages) remain off in airplane mode.

Emergency calls to your region's emergency number

can still be made.

You can use your phone’s 3.5mm headset jack to

connect wired headphones, or go wireless with a

Bluetooth headset in “Bluetooth™, Wi-Fi, & cable

connections” on page 35.

To listen to FM radio stations, Plug in a 3.5mm headset

and touch >

FM Radio

. Your phone uses the

headset wire as the radio antenna.

2 MAY 2012

34 Media

Media

view and share...

Quick start: Media

From the home screen, touch >

MediaSee

•Press Menu to

Select a Media Player

or the

Upload/Download Manager

•Touch and hold a thumbnail, then touch

Push to

Upload

Information

to send to an online media

server or display details.

Local Connecting...

Photo

Video

Music

Show Media

Server List

Touch to open.

Touch to select

we’re here to help

Crash recovery

In the unlikely event that your phone stops responding

to touches and key presses, try a quick reset. Press and

hold Power/Lock , then touch

Restart

, or remove the

back cover and battery (“Assemble & charge” on page 6),

then replace and turn on your phone as usual.

Service & repairs

If you have questions or need assistance, we’re here to

help.

Go to www.motorola.com/support, where you can

select from a number of customer care options. You can

also contact the Motorola Customer Support Center at

0800 666 8676 (Argentina), 800-201-442 (Chile),

01-800-700-1504 (Colombia), 01 800 021 0000 (México),

0800-100-4289 (Venezuela), or 0-800-52-470 (Perú).

2 MAY 2012

40 Safety, Regulatory & Legal

Safety, Regulatory & Legal

Battery Use & Safety

The following battery use and safety information applies to all Motorola mobile devices. If

your mobile device uses a non-removable main battery (as stated in your product

information), details related to handling and replacing your battery should be

disregarded—the battery should only be replaced by a Motorola-approved service facility,

and any attempt to remove or replace your battery may damage the product.

Important: Handle and store batteries properly to avoid injury or damage.

Most

battery safety issues arise from improper handling of batteries, and particularly from the

continued use of damaged batteries.

DON’Ts

• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the

form of your battery.

• Don’t use tools, sharp objects, or excessive force to insert or remove the battery

as this can damage the battery.

• Don’t let the mobile device or battery come in contact with liquids.*

Liquids can

get into the mobile device’s circuits, leading to corrosion.

• Don’t allow the battery to touch metal objects.

If metal objects, such as jewelry, stay

in prolonged contact with the battery contact points, the battery could become very hot.

• Don’t place your mobile device or battery near a heat source.*

High temperatures

can cause the battery to swell, leak, or malfunction.

• Don’t dry a wet or damp battery with an appliance or heat source

, such as a hair

dryer or microwave oven.

DOs

• Do avoid leaving your mobile device in your car in high temperatures.*

• Do avoid dropping the mobile device or battery.*

Dropping these items, especially

on a hard surface, can potentially cause damage.*

• Do contact your service provider or Motorola if your mobile device or battery

has been damaged in any of the ways listed here.

* Note:

Always make sure that any battery, connector and compartment covers are closed

and secure to avoid direct exposure of the battery to any of these conditions, even if your

product information states that your

mobile device

can resist damage from these

conditions.

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41Safety, Regulatory & Legal

Important: Motorola recommends you always use Motorola-branded batteries and

chargers for quality assurance and safeguards.

Motorola’s warranty does not cover

damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you

identify authentic Motorola batteries from non-original or counterfeit batteries (that may not

have adequate safety protection), Motorola provides holograms on its batteries. You should

confirm that any battery you purchase has a “Motorola Original” hologram.

If you see a message on your display such as

Invalid Battery

Unable to Charge

, take the following steps:

•

Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;

•

If there is no hologram, the battery is not a Motorola battery;

•

If there is a hologram, replace the battery and try charging it again;

•

If the message remains, contact a Motorola authorized service center.

Warning:

Use of a non-Motorola battery or charger may present a risk of fire, explosion,

leakage, or other hazard.

Proper and safe battery disposal and recycling:

Proper battery disposal is not only

important for safety, it benefits the environment. You can recycle your used batteries in many

retail or service provider locations. Additional information on proper disposal and recycling

can be found at

www.motorola.com/recycling

Disposal:

Promptly dispose of used batteries in accordance with local

regulations. Contact your local recycling center or national recycling organizations

for more information on how to dispose of batteries.

Warning:

Never dispose of batteries in a fire because they may explode.

Battery Charging

Notes for charging your product’s battery:

•

During charging, keep your battery and charger near room temperature for efficient

battery charging.

•

New batteries are not fully charged.

•

New batteries or batteries stored for a long time may take more time to charge.

•

Motorola batteries and charging systems have circuitry that protects the battery from

damage from overcharging.

Third Party Accessories

Use of third party accessories, including but not limited to batteries, chargers, headsets,

covers, cases, screen protectors and memory cards, may impact your mobile device’s

performance. In some circumstances, third party accessories can be dangerous and may void

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42 Safety, Regulatory & Legal

your mobile device’s warranty. For a list of Motorola accessories, visit

www.motorola.com/products

Driving Precautions

Responsible and safe driving is your primary responsibility when behind the wheel of a

vehicle. Using a mobile device or accessory for a call or other application while driving may

cause distraction, and may be prohibited or restricted in certain areas—always obey the

laws and regulations on the use of these products.

While driving, NEVER:

•

Type, read, enter or review texts, emails, or any other written data.

•

Surf the web.

•

Input navigation information.

•

Perform any other functions that divert your attention from driving.

While driving, ALWAYS:

•

Keep your eyes on the road.

•

Use a handsfree device if available or required by law in your area.

•

Enter destination information into a navigation device

before

driving.

•

Use voice activated features (such as voice dial) and speaking features (such as audible

directions), if available.

•

Obey all local laws and regulations for the use of mobile devices and accessories in the

vehicle.

•

End your call or other task if you cannot concentrate on driving.

Remember to follow the “Smart Practices While Driving” at

www.motorola.com/callsmart

(in English only).

Seizures, Blackouts & Eyestrain

To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a

comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.

Some people may be susceptible to seizures or blackouts (even if they have never had one

before) when exposed to flashing lights or light patterns, such as when playing video games,

or watching videos with flashing-light effects.

Discontinue use and consult a physician if any of the following symptoms occur: seizures,

blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.

If you or someone in your family has experienced seizures or blackouts, please consult with

your physician before using an application that produces flashing-light effects on your mobile

device.

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Caution About High Volume Usage

Warning:

Exposure to loud noise from any source for extended periods of time may affect

your hearing. The louder the volume sound level, the less time is required before your hearing

could be affected. To protect your hearing:

•

Limit the amount of time you use headsets or headphones at high volume.

•

Avoid turning up the volume to block out noisy surroundings.

•

Turn the volume down if you can’t hear people speaking near you.

If you experience hearing discomfort, including the sensation of pressure or fullness in your

ears, ringing in your ears, or muffled speech, you should stop listening to the device through

your headset or headphones and have your hearing checked.

For more information about hearing, see our website at

direct.motorola.com/hellomoto/nss/AcousticSafety.asp

(in English only).

Repetitive Motion

When you repetitively perform actions such as pressing keys or entering finger-written

characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,

or other parts of your body. If you continue to have discomfort during or after such use, stop

use and see a physician.

Children

Keep your mobile device and its accessories away from small children.

These

products are not toys and may be hazardous to small children. For example:

•

A choking hazard may exist for small, detachable parts.

•

Improper use could result in loud sounds, possibly causing hearing injury.

•

Improperly handled batteries could overheat and cause a burn.

Supervise access for older children.

Similar to a computer, if an older child does use

your mobile device, you may want to monitor their access to help prevent:

•

Exposure to inappropriate apps or content.

•

Improper use of apps or content.

•

Loss of data.

Glass Parts

Some parts of your mobile device may be made of glass. This glass could break if the product

receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using

your mobile device until the glass is replaced by a qualified service center.

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44 Safety, Regulatory & Legal

Operational Warnings

Obey all posted signs when using mobile devices in public areas.

Potentially Explosive Areas

Potentially explosive areas are often, but not always, posted and can include blasting areas,

fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or

storage facilities, or areas where the air contains chemicals or particles, such as grain dust,

or metal powders.

When you are in such an area, turn off your mobile device, and do not remove, install, or

charge batteries, unless it is a radio product type especially qualified for use in such areas

and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In

such areas, sparks can occur and cause an explosion or fire.

Symbol Key

Your battery, charger, or mobile device may contain symbols, defined as follows:

Symbol Definition

Important safety information follows.

Do not dispose of your battery or mobile device in a fire.

Your battery or mobile device may require recycling in accordance with

local laws. Contact your local regulatory authorities for more

information.

Do not dispose of your battery or mobile device with your household

waste. See “Recycling” for more information.

Do not use tools.

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45Safety, Regulatory & Legal

Radio Frequency (RF) Energy

Exposure to RF Energy

Your mobile device contains a transmitter and receiver. When it is ON, it receives and

transmits RF energy. When you communicate with your mobile device, the system handling

your call controls the power level at which your mobile device transmits.

Your mobile device is designed to comply with local regulatory requirements in your country

concerning exposure of human beings to RF energy.

RF Energy Operational Precautions

For optimal mobile device performance, and to be sure that human exposure to RF energy

does not exceed the guidelines set forth in the relevant standards, always follow these

instructions and precautions:

•

When placing or receiving a phone call, hold your mobile device just like you would a

landline phone.

•

If you wear the mobile device on your body, always place the mobile device in a

Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If

you do not use a body-worn accessory supplied or approved by Motorola, ensure that

whatever product is used is free of any metal and that it positions the mobile device at

least 2.5 cm (1 inch) away from the body.

•

Using accessories not supplied or approved by Motorola may cause your mobile device to

exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved

accessories, visit our website at:

www.motorola.com

RF Energy Interference/Compatibility

Nearly every electronic device is subject to RF energy interference from external sources if

inadequately shielded, designed, or otherwise configured for RF energy compatibility. In

some circumstances, your mobile device may cause interference with other devices.

For indoor use only.

Symbol Definition

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46 Safety, Regulatory & Legal

Follow Instructions to Avoid Interference Problems

Turn off your mobile device in any location where posted notices instruct you to do so, such

as hospitals or health care facilities.

In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your

mobile device offers an airplane mode or similar feature, consult airline staff about using it in

flight.

Medical Devices

If you have a medical device, including an implantable medical device such as a pacemaker

or defibrillator, consult your healthcare provider and the device manufacturer’s directions

before using this mobile device.

Persons with implantable medical devices should observe the following precautions:

•

ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the

implantable medical device when the mobile device is turned ON.

•

DO NOT carry the mobile device in the breast pocket.

•

Use the ear opposite the implantable medical device to minimize the potential for

interference.

•

Turn OFF the mobile device immediately if you have any reason to suspect that

interference is taking place.

Regulatory Information

Your Motorola mobile device is designed to comply with national and international regulatory

requirements. For full compliance statements and details, please refer to the regulatory

information in your printed product guide.

Specific Absorption Rate (FCC & IC)

SAR (IEEE)

YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR

EXPOSURE TO RADIO WAVES.

Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits

for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal

Communications Commission (FCC) and Industry Canada (IC). These limits include a

substantial safety margin designed to assure the safety of all persons, regardless of age and

health.

The radio wave exposure guidelines use a unit of measurement known as the Specific

Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.

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47Safety, Regulatory & Legal

Tests for SAR are conducted using standard operating positions with the device transmitting

at its highest certified power level in all tested frequency bands. The highest SAR values

under the FCC and IC guidelines for your device model are listed below:

During use, the actual SAR values for your device are usually well below the values stated.

This is because, for purposes of system efficiency and to minimize interference on the

network, the operating power of your mobile device is automatically decreased when full

power is not needed for the call. The lower the power output of the device, the lower its SAR

value.

If you are interested in further reducing your RF exposure then you can easily do so by limiting

your usage or simply using a hands-free kit to keep the device away from the head and body.

Additional information can be found at

www.motorola.com/rfhealth

Specific Absorption Rate (ICNIRP)

SAR (ICNIRP)

YOUR MOBILE DEVICE MEETS INTERNATIONAL

GUIDELINES FOR EXPOSURE TO RADIO WAVES.

Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits

for exposure to radio waves (radio frequency electromagnetic fields) recommended by

international guidelines. The guidelines were developed by an independent scientific

organization (ICNIRP) and include a substantial safety margin designed to assure the safety

of all persons, regardless of age and health.

The radio wave exposure guidelines use a unit of measurement known as the Specific

Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.

Tests for SAR are conducted using standard operating positions with the device transmitting

at its highest certified power level in all tested frequency bands. The highest SAR values

under the ICNIRP guidelines for your device model are listed below:

Head SAR XT560 (UMTS 850/1900), UMTS 1900, Wi-Fi, Bluetooth 1.47 W/kg

Body-worn

SAR

XT560 (UMTS 850/1900), UMTS 850, Wi-Fi, Bluetooth 1.19 W/kg

Head SAR XT560 (UMTS 850/1900) + UMTS 1900 + Wi-Fi + Bluetooth 0.843 W/kg

Body-worn

SAR

XT560 (UMTS 850/1900) + UMTS 850 + Wi-Fi + Bluetooth 0.811 W/kg

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48 Safety, Regulatory & Legal

During use, the actual SAR values for your device are usually well below the values stated.

This is because, for purposes of system efficiency and to minimize interference on the

network, the operating power of your mobile device is automatically decreased when full

power is not needed for the call. The lower the power output of the device, the lower its SAR

value.

If you are interested in further reducing your RF exposure then you can easily do so by limiting

your usage or simply using a hands-free kit to keep the device away from the head and body.

Additional information can be found at

www.motorola.com/rfhealth

European Union Directives Conformance

Statement

EU Conformance

The following CE compliance information is applicable to Motorola mobile devices that carry

one of the following CE marks:

Hereby, Motorola declares that this product is in compliance with:

•

The essential requirements and other relevant provisions of Directive 1999/5/EC

•

All other relevant EU Directives

For products that support Wi-Fi 802.11a (as defined in your product information): This device

is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency

band.

The following gives an example of a typical Product Approval Number:

0168

[Only Indoor Use Allowed In France

for Bluetooth and/or Wi-Fi]

0168

Product

Approval

Number

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49Safety, Regulatory & Legal

You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to

R&TTE Directive) at

www.motorola.com/rtte

(in English only). To find your DoC, enter

the Product Approval Number from your product’s label in the “Search” bar on the website.

FCC Notice to Users

FCC Notice

The following statement applies to all products that bear the FCC logo on the

product label.

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are

designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and, if

not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment to an outlet on a circuit different from that to which the receiver is

connected.

•

Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

See 47 CFR Sec. 15.19(a)(3).

Motorola has not approved any changes or modifications to this device by the user. Any

changes or modifications could void the user’s authority to operate the equipment. See 47

CFR Sec. 15.21.

For products that support Wi-Fi 802.11a (as defined in your product information): This device

is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency

band.

Software Notices

Soft ware Copy right Notice

Warning against unlocking the bootloader or altering a product's operating system

software:

Motorola strongly recommends against altering a product's operating system,

which includes unlocking the bootloader, rooting a device or running any operating software

other than the approved versions issued by Motorola and its partners. Such alterations may

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50 Safety, Regulatory & Legal

permanently damage your product, cause your product to be unsafe and/or cause your

product to malfunction. In such cases, neither the product nor any damage resulting

therefrom will be covered by warranty.

Important FCC information:

You must not make or enable any changes to the product that

will impact its FCC grant of equipment authorization. The FCC grant is based on the product's

emission, modulation, and transmission characteristics, including: power levels, operating

frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM),

and intended method of using the product (e.g., how the product is held or used in proximity

to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to

operate a transmitting product without a valid grant.

Location Services

GPS & AGPS

The following information is applicable to Motorola mobile devices that provide location

based functionality. Location sources can include GPS, AGPS and Wi-Fi.

Your mobile device can use Global Positioning System (GPS) signals for location-based

applications. GPS uses satellites controlled by the U.S. government that are subject to

changes implemented in accordance with the Department of Defense policy and the Federal

Radio Navigation Plan. These changes may affect the performance of location technology on

your mobile device.

Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains

information from the cellular network to improve GPS performance. AGPS uses your wireless

service provider's network and therefore airtime, data charges, and/or additional charges

may apply in accordance with your service plan. Contact your wireless service provider for

details.

Your mobile device can also use Wi-Fi signals to determine your approximate location, using

information from known and available Wi-Fi networks.

Your Location

Location-based information includes information that can be used to determine the

approximate location of a mobile device. Mobile devices which are connected to a wireless

network transmit location-based information. Devices enabled with location technology also

transmit location-based information. Additionally, if you use applications that require

location-based information (e.g. driving directions), such applications transmit location-based

information. This location-based information may be shared with third parties, including your

wireless service provider, applications providers, Motorola, and other third parties providing

services.

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Emergency Calls

When you make an emergency call, the cellular network may activate the AGPS technology

in your mobile device to tell the emergency responders your approximate location.

AGPS has limitations and

might not work in your area

. Therefore:

•

Always tell the emergency responder your location to the best of your ability; and

•

Remain on the phone for as long as the emergency responder instructs you.

Navigation

The following information is applicable to Motorola mobile devices that provide navigation

features.

When using navigation features, note that mapping information, directions and other

navigational data may contain inaccurate or incomplete data. In some countries, complete

information may not be available. Therefore, you should visually confirm that the navigational

instructions are consistent with what you see. All drivers should pay attention to road

conditions, closures, traffic, and all other factors that may impact driving. Always obey

posted road signs.

Privacy & Data Security

Motorola understands that privacy and data security are important to everyone. Because

some features of your mobile device may affect your privacy or data security, please follow

these recommendations to enhance protection of your information:

• Monitor access

—Keep your mobile device with you and do not leave it where others

may have unmonitored access. Use your device’s security and lock features, where

available.

• Keep software up to date

—If Motorola or a software/application vendor releases a

patch or software fix for your mobile device that updates the device’s security, install it as

soon as possible.

• Secure Personal Information

—Your mobile device can store personal information in

various locations including your SIM card, memory card, and phone memory. Be sure to

remove or clear all personal information before you recycle, return, or give away your

device. You can also backup your personal data to transfer to a new device.

Note:

For information on how to backup or wipe data from your mobile device, go to

www.motorola.com/support

• Online accounts

—Some mobile devices provide a Motorola online account (such as

MOTOBLUR). Go to your account for information on how to manage the account, and how

to use security features such as remote wipe and device location (where available).

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52 Safety, Regulatory & Legal

• Applications and updates

—Choose your apps and updates carefully, and install from

trusted sources only. Some apps can impact your phone’s performance and/or have

access to private information including account details, call data, location details and

network resources.

•Wireless

—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi

networks. Also, when using your device as a hotspot (where available) use network

security. These precautions will help prevent unauthorized access to your device.

• Location-based information

—Mobile devices enabled with location based

technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See

“Location Services” for more details.

• Other information your device may transmit

—Your device may also transmit testing

and other diagnostic (including location-based) information, and other non-personal

information to Motorola or other third-party servers. This information is used to help

improve products and services offered by Motorola.

If you have further questions regarding how the use of your mobile device may impact your

privacy or data security, please contact Motorola at

privacy@motorola.com

, or contact

your service provider.

Use & Care

Your mobile device is designed to resist damage from exposure to certain rugged conditions,

as stated in your product information. However, to help care for your mobile device avoid

prolonged or extreme exposure to those conditions and please observe the following:

protection

To help protect your mobile device, always make sure that any battery,

connector and compartment covers are closed and secure.

drying

Don’t try to dry your mobile device using a microwave oven, conventional oven,

or dryer, as this may damage the mobile device.

cleaning

To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other

cleaning solutions.

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Recycling

Mobile Devices & Accessories

Please do not dispose of mobile devices or electrical accessories (such as

chargers, headsets, or batteries) with your household waste, or in a fire. These

items should be disposed of in accordance with the national collection and

recycling schemes operated by your local or regional authority. Alternatively, you

may return unwanted mobile devices and electrical accessories to any Motorola Approved

Service Center in your region. Details of Motorola approved national recycling schemes, and

further information on Motorola recycling activities can be found at:

www.motorola.com/recycling

Packaging & Product Guides

Product packaging and product guides should only be disposed of in accordance with national

collection and recycling requirements. Please contact your regional authorities for more

details.

Software Copyright

Soft ware Copy right Notice

Motorola products may include copyrighted Motorola and third-party software stored in

semiconductor memories or other media. Laws in the United States and other countries

preserve for Motorola and third-party software providers certain exclusive rights for

copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted

software. Accordingly, any copyrighted software contained in Motorola products may not be

modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed

by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either

directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,

or patent applications of Motorola or any third-party software provider, except for the normal,

non-exclusive, royalty-free license to use that arises by operation of law in the sale of a

product.

Content Copyright

Content Copyri ght

The unauthorized copying of copyrighted materials is contrary to the provisions of the

copying non-copyrighted materials, materials in which you own the copyright, or materials

which you are authorized or legally permitted to copy. If you are uncertain about your right to

copy any material, please contact your legal advisor.

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54 Safety, Regulatory & Legal

Open Source Software Information

OSS Information

For instructions on how to obtain a copy of any source code being made publicly available by

Motorola related to software used in this Motorola mobile device, you may send your request

in writing to the address below. Please make sure that the request includes the model

number and the software version number.

MOTOROLA MOBILITY, INC.

OSS Management

600 North US Hwy 45

Libertyville, IL 60048

USA

The Motorola website

opensource.motorola.com

(in English only) also contains

information regarding Motorola's use of open source.

Motorola has created the

opensource.motorola.com

website to serve as a portal for

interaction with the software community-at-large.

To view additional information regarding licenses, acknowledgments and required copyright

notices for open source packages used in this Motorola mobile device, please

press Menu Key >

Settings

About phone

Legal information

Open source licenses

. In addition, this Motorola device may include

self-contained applications that present supplemental notices for open source packages used

in those applications.

Service & Repairs

If you have questions or need assistance, we're here to help.

Go to

www.motorola.com/support

, where you can select from a number of customer

care options. You can also contact the Motorola Customer Support Center at 0800 666 8676

(Argentina), 800-201-442 (Chile), 01-800-700-1504 (Colombia), 01 800 021 0000 (México),

0800-100-4289 (Venezuela), or 0-800-52-470 (Perú).

How to Obtain Service or Other Information

1. Please access and review the online Customer Support section of Motorola's consumer

website prior to requesting warranty service.

2. If the Product is still not functioning properly after making use of this resource, please

contact the Warrantor listed at the Motorola website or the contact information for the

corresponding location.

3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help

determine whether your Product requires service. You may be required to download, or

otherwise obtain and accept software updates from Motorola or a Motorola Authorized

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55Safety, Regulatory & Legal

Repair Center. You are responsible for any applicable carrier service fees incurred while

obtaining the required downloads. Complying with the warranty process, repair

instructions and accepting such software updates is required in order to receive additional

warranty support.

4. If the software update does not fix the problem, you will receive instructions on how to

ship the Product to a Motorola Authorized Repair Center or other entity.

5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)

a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written

description of the problem; (c) the name of your service provider, if applicable; (d) your

address and telephone number. In the event the Product is not covered by the Motorola

Limited Warranty, Motorola will inform the consumer of the availability, price and other

conditions applicable to the repair of the Product.

To obtain service or other information, please access and review the online

Customer Support section of Motorola's consumer website at

www.motorola.com

Motorola Mobility Inc. Limited Global

Warranty Mobile Phones

Warranty

FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR

REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR

COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED

WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY

SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.

Who is Covered?

This Limited Warranty extends only to the first consumer purchaser of the Product, and is not

transferable.

What Does this Limited Warranty Cover?

Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and

conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc

or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which

accompany such Mobile Phone ("Product") against defects in materials and workmanship,

under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by

the original end-user purchaser, or the period of time required by the laws of the country

where the Product is purchased, whichever is longer ("Warranty Period").

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56 Safety, Regulatory & Legal

Repairs made under this Limited Warranty are covered for the balance of the original

Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the

original product will be covered only for the duration of the original Warranty Period.

This Limited Warranty is only available in the country where the Product was purchased.

Motorola may provide service outside the country of purchase, to the extent that it is possible

and under the terms and conditions of the country of purchase.

This Limited Warranty applies only to new Products which are a) manufactured by or for

Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to

them; b) purchased by consumers from an authorized reseller or distributor of Motorola

Products; and c) accompanied by this written Limited Warranty.

What Will Motorola Do?

If a covered defect or damage arises and a valid warranty claim is received within the

applicable Warranty Period, Motorola, at its sole option, unless otherwise required by

applicable law, will either (1) repair, at no charge, the defect or damage using new, used or

reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the

Product with a replacement Product that is new or which has been reconditioned/refurbished

or otherwise remanufactured from new or used parts and is functionally equivalent to the

original Product; or (3) refund the purchase price of any Products covered by the terms and

conditions of this Limited Warranty.

Products, parts and supporting documentation provided to Motorola as part of the warranty

process, shall become the property of Motorola, and may not be returned. When a

replacement or refund is given, the Product for which the replacement or refund is provided

must be returned to Motorola and shall become the property of Motorola.

Exclusions (Products and Accessories)

This warranty does not apply to:

(a)

Consumable parts

, such as batteries or protective coatings designed to diminish over

time unless failure has occurred due to a defect in materials or workmanship. As with all

batteries, the maximum capacity of the battery will decrease with time and use; this is not a

defect. Only defective batteries and batteries that leak are covered by this warranty.

(b)

Cosmetic damage

, including but not limited to scratches, dents, cracks or other

cosmetic damage.

(c)

Damage caused by use with non-Motorola products.

Defects or damage that result

from the use of non-Motorola branded or certified Products, accessories or other peripheral

equipment, including without limitation housings, parts, or software, are excluded from

coverage.

2 MAY 2012

57Safety, Regulatory & Legal

(d)

Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or

other external causes

; including but not limited to: (i) improper usage or operation (e.g.

operating the Product outside their permitted or intended uses as defined by Motorola,

including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start

Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the

Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing

clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with

liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or

similar substances (except for Products sold as resistant to such substances, but only to the

extent the damage was not caused by incorrectly securing the phone's protective elements or

subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the

Products for commercial rental purposes; or (iv) external causes or acts which are not the

fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of

God, are excluded from coverage.

(e)

Unauthorized Service or Modification.

Defects or damage resulting from service,

testing, adjustment, installation, maintenance, alteration, or modification in any way,

including but not limited to tampering with or altering the software, by someone other than

Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the

foregoing, any Product which has had its bootloader unlocked, or whose operating system

has been altered, including any failed attempts to unlock the bootloader or alter such

operating system, is not covered by this warranty, regardless of whether such modifications

are authorized, approved, or otherwise sanctioned by Motorola.

(f)

A product or part that has been modified in any manner without the written

permission of Motorola.

Products that have been altered in any manner so as to prevent

Motorola from determining whether such Products are covered under the terms of this

Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to

(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or

obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other

evidence of tampering. Do not open the Product or attempt to repair the Product yourself;

such conduct may cause damage that is not covered by this warranty.

(g)

Normal wear and tear or otherwise due to the normal aging of the Product.

(h)

Defects, damages, or the failure of the Product due to any communication

service or network you subscribe to or use with the Products.

(i)

All software, including operating system software, third-party software,

applications, and all other software of any kind.

Software distributed by Motorola is

provided "AS-IS" and "AS AVAILABLE," "WITH ALL FAULTS" and without a warranty of any

kind. The Limited Warranty does not apply to any non-Motorola product or any software,

2 MAY 2012

58 Safety, Regulatory & Legal

even if packaged or sold with the Motorola hardware, unless otherwise required by

applicable local law.

(j)

Products that have been refurbished, reconditioned, or remanufactured

, except for

Products repaired or replaced pursuant to the terms of this Limited Warranty.

If damage is outside the scope of warranty coverage, repair services may be available, but all

costs associated with such out of warranty repair will be your responsibility.

What Other Limitations are There?

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE

REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER

WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR

IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY

SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND

AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,

INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS

LIMITED WARRANTY.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY

DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,

WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN

OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT

LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH

WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS

LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR,

REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION

SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT

THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS

LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION

WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE

UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY

INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT

DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE

LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING

NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,

OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY

2 MAY 2012

59Safety, Regulatory & Legal

KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS

INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;

LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR

APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,

PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR

APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE

TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE

PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH

THE ABILITY OR INABILITY TO USE THE PRODUCTS.

•

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF

INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON

THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF

DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE

LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU

SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM

STATE OR JURISDICTION.

• DATA BACKUP:

ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,

INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,

MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE

REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA,

SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER

YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY

OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE

RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER

APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE

CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,

CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR

WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE

RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY

PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY

INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE

THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE

OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE

PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF

THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED

SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE,

SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.

2 MAY 2012

60 Safety, Regulatory & Legal

• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A

PRODUCT'S OPERATING SYSTEM SOFTWARE:

MOTOROLA STRONGLY

RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH

INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY

OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY

MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE

YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR

PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY

DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.

• IMPORTANT FCC INFORMATION:

YOU MUST NOT MAKE OR ENABLE ANY CHANGES

TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.

THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND

TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING

FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES

(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE

PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE

FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A

TRANSMITTING PRODUCT WITHOUT A VALID GRANT.

Guarantee Policy (Mexico)

Guarantee ( Mexico)

This Guarantee Policy represents the only guarantee that applies to personal communication

Products and Accessories of the Motorola Trademark that are purchased in Mexico and

represents any other guarantee contained in the instructions, manuals, guides and/or

warnings contained inside the packaging of said Products and Accessories.

I. Items Covered by this Guarantee

It protects the manufacturing defects and hidden defects of the “Products” and

“Accessories” (such as batteries, antennas, chargers, wired headphones and wireless

devices) of the Motorola trademark, described in the space that for such purpose is

established on the back of this Guarantee Policy, which, covers all of the parts, components,

accessories and labor of Motorola Products, as well as the transportation costs that derive

from fulfilling this policy, within its service network.

The Motorola “Products” that this guarantee protects may be: (a) cellular phones, (b) smart

phones (pocket computer and cellular phone), (c) beepers, (d) two-way radios, (e) wireless

phones.

Motorola, free of charge for you, shall have the option to repair or replace the “Products”,

“Accessories” and components that present problems and are covered by the Guarantee.

2 MAY 2012

61Safety, Regulatory & Legal

Prior authorization expressed by the service requester, Motorola Comercial, S.A. de C.v. shall

use used, equally functioning, refurbished, repaired or second hand parts or spare parts to

repair the “Product.” Software updates shall not be provided.

II. Duration of the Guarantee

The duration of the guarantee shall be one year starting from the purchase date of the new

“Product” or “Accessory” at an authorized establishment.

III. Procedure for Exercising the Guarantee

To demand the fulfillment of this guarantee, the address where the “Product” or “Accessory”

was purchased must be sent to the address of the

Person Responsible for the

“Products” and “Accessories” in Mexico

or to the address of the authorized service center (which you can consult free of charge by

calling 01 800 021 0000) and presenting the “Product” or “Accessory” with its parts and

components.

To exercise this guarantee, you must present the “Product” or “Accessory” and this

Guarantee Policy duly sealed by the establishment where it was purchased. In the event that

this policy was not established on the date in which the “Product” or “Accessory” was

purchased, you must present the receipt from this purchase.

IV. Limitations or Exceptions of this Guarantee

The guarantee shall not be valid:

•

When the “Product” or “Accessory” had been used in conditions different than normal

conditions.

•

When the “Product” or “Accessory” had not been operated in accordance with the

accompanying usage instructions.

•

When the “Product” or “Accessory” had been changed or repaired by people who are not

authorized by the national manufacturer, importer or respective responsible retailer

•

Abuse, Misuse and Accidents: Defects or damage that result from abuse, misuse or

accidents, including but not limited to: (a) improper handling, usage, operation or storage

Motorola Comercial, S.A. de C.V.

Bosque de Alisos 125

Col. Bosques de las Lomas

Del. Cuajimalpa de Morelos

C.P. 05120 México, D.F.

Phone Number: (55) 5257-6700

2 MAY 2012

62 Safety, Regulatory & Legal

(e.g. operating the Product or Accessories outside their permitted or intended uses

including as set forth by Motorola in the Products or Accessories specification sheets or

other documentation, or failing to comply with the Products or Accessories usage

documentation); abuse/neglect (e.g. broken/bent/missing clips/fasteners/connectors); (b)

contact with liquids, water, rain, extreme humidity, heavy perspiration or other moisture,

sand, food, dirt or similar substances caused from incorrectly securing the phone’s

protective elements or subjecting the Products or Accessories to conditions beyond any

stated specification or limits; (c) use of the Products for commercial rental purposes; or (d)

external causes or acts which are not the fault of Motorola, including but not limited to

flood, fire, earthquake, tornado or other acts of God, are excluded from coverage.

Motorola shall notify the consumer if the service request is covered by this guarantee policy;

in the event that it is not covered, Motorola shall inform the consumer of the availability,

prices and other conditions that apply to repairing the “Product.”

Motorola shall only replace the “Product” or “Accessory”, upon turning in the “Product” or

“Accessory” purchased.

For more information about the “Product” that needs repairs that are not covered by this

guarantee, please call 01 800 021 0000.

Note:

In other countries, consult the local guarantee laws and regulations and your local

Motorola office.

Product model. “Product” purchase date.

Seal of the authorized distributor or establishment where the “Product” was purchased.

2 MAY 2012

63Safety, Regulatory & Legal

Motorola Mobility Argentina S.A.

Suipacha 1111 - Piso 18

C1008AAW Buenos Aires

ARGENTINA

www.motorola.com

Certain features, services and applications are network dependent and may not be available

in all areas; additional terms, conditions and/or charges may apply. Contact your service

provider for details.

All features, functionality, and other product specifications, as well as the information

contained in this guide, are based upon the latest available information and believed to be

accurate at the time of printing. Motorola reserves the right to change or modify any

information or specifications without notice or obligation.

Note:

The images in this guide are examples only.

MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola

Trademark Holdings, LLC. Google, the Google logo, Google Play, Google Maps, Google Talk,

Google Latitude, Gmail, YouTube, Picasa, Google Books, Google Docs, Google Goggles,

Google Finance, Google Places, Google Maps Navigation Beta, Google Calendar, and Android

are trademarks of Google, Inc. All other product or service names are the property of their

respective owners.

Caution:

Motorola does not take responsibility for changes/modification to the transceiver.

Product ID: Motorola

DEFY PRO

(XT560)

Manual Number: 68016865001-A

2 MAY 2012

64 Safety, Regulatory & Legal

2 MAY 2012

Motorola Mobility T56NB1 MOBILE PHONE User Manual User Guide

Motorola Mobility LLC MOBILE PHONE User Guide

Users Manual

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