Motorola Mobility T56PE2 Multi-Band GSM/ EDGE/ WCDMA/ LTE Phone with WLAN, Bluetooth and RFID User Manual Exhibit 12

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Document ID	2002325
Application ID	WTy/VAqmyFmIbhMQ6uO11w==
Document Description	Exhibit 8 Users Manual 2
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	262.73kB (3284186 bits)
Date Submitted	2013-06-27 00:00:00
Date Available	2013-12-30 00:00:00
Creation Date	2017-10-26 21:28:33
Producing Software	GPL Ghostscript 9.18
Document Lastmod	2017-10-26 21:28:33
Document Title	Exhibit 12
Document Creator	Acrobat PDFMaker 10.1 for Word
Document Author:	y10319

FCC ID: IHDT56PE2
APPLICANT: MOTOROLA MOBILITY LLC
Temporary Confidentiality Requested
Exhibit 8: Draft User’s Manual -- 47 CFR 2.1033(b)(3)
The attached User’s Manual is the final production-intended version of the generic Motorola
International English User Manual. This guide will be adapted to carrier-specific versions i, but the key
information herein will be retained. Translations into other languages will also be done to support the
needs of other markets. Minor revisions may be made to these manuals, prior to and subsequent to,
placing this product onto the market. Selected portions of the User Guide can be found as indicated
below:
8.1
Safety and Regulatory Section:
Part 2, Page 32
8.2
Specific Absorption Rate (SAR) Data:
Part 2, Page 34
8.3
Guidance for use with Hearing Aids
(Pursuant to 47 CFR 20.19(f)(1)):
Part 1, Page 25,
Part 2, 37
Motorola Mobility attests that the User’s Guide provided with product shipping into Canada will provide any required Industry
Canada notices and/or statements in both English and French, per the requirements of RSS-Gen.
Motorola Mobility LLC; 8000 W. Sunrise Blvd, Suite A; Plantation, FL 33322, USA
www.motorola.com
Page
8-1
Messages
Tips & tricks
• Forward a message: In a conversation, tap and hold a
message for more options, such as forwarding it.
Quick start: Messages
• Save attachments: Touch and hold a picture to save it in
your gallery.
Stay in touch with messages and pictures.
Find it: Tap
Messaging
• Create: Tap
• Voice entry: Just tap a text box, then tap
keyboard.
at the bottom of the screen.
• Attach: When you’re typing a message, tap
picture, video, or other file.
to attach a
Messaging
555-555-1234 (4)
Please take a look at the latest revisions an..
10:23am
900-555-2525 (1)
Don’t forget to bring the book when you co...
8:18am
Astrid Fanning (18)
10:23pm, Sep 24, 2013
Daniel Lester (6)
Tap a conversation to open it.
Tap & hold to delete the
message & more.
Tap a sender’s picture to
add them to your contacts.
Lunch tomorrow?
6:56pm, Sep 24, 2013
Mary Morgan (5)
Meet me outside the theatre at 8:00. And b...
2:23pm, Sep 24, 2013
Abe Baudo (22)
I’m fine with that. Let me know when you h...
3:06pm, Sep 23, 2013
Create a message.
Change notiications
& see other options.
30
Messages
on the
• Reply to all in text messages: When you send a text
message to multiple people, you can let everyone see the
other recipients and reply to all, or hide the other recipients
so that replies only go to you. To change this, tap Apps
Messaging > Menu > Settings > Default group
message type.
• Text your best friend: Use a widget to text your favorite
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contact quickly: Tap Apps , tap WIDGETS at the top, tap
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and hold Direct message to drag it to your home screen,
then choose a contact.
Read, reply, forward & delete text messages
Find it: Tap
Messaging
Check email accounts, and send responses, photos, websites,
and more.
• Open: Tap a conversation to open it.
• Attachments: When you open a message with an
attachment, tap the attachment to open it, or tap and hold it
to save it.
• Reply: Open a conversation, then enter your response in
the text box at the bottom.
• Forward: Open a conversation, tap and hold the message
you want, then tap Forward.
• Delete: Tap and hold a conversation, then tap
at the
bottom. Or, open the conversation, tap and hold one
message, then tap Delete.
• Settings: Tap Menu > Settings to change your
notifications and other options.
Email
Find it: Tap Apps
Gmail or
Inbox
you@gmail.com
Anna Medina
10:17am
Schedule For Week of Feb. 18, 2013 — Here’s
the schedule of activities for the next week.
Motorola Mobility (Google+)
Choose accounts or folders.
1:51pm
Copy Revisions — Take a look at the latest
print proofs (attached) and let me know what
Unit 94 Schools
Email
Choose multiple messages, then
choose an action at the bottom.
8:44am
Motorola Mobility shared a post on Google+ —
Motorola Mobility shared a post. [image]
Abe Baudo
Feb 14
Did you see this? — [image] [image] Hard to
believe they could do this without spending a
AccountNotify@CBC.com
2013.06.05
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Melissa Marin
“Star” a message to add it
to the Starred Gmail label.
Feb 14
Account Change Notification Now Available
Online — Please log on to your account to see
Feb 14
Spring Vacation — Have you decided where
you’re going to take the kids over spring break
customersupport@twixt.net
Feb 13
Thank you for your feedback — Thank you for
participating in the survey we conducted last
Create an email.
Search Gmail.
Show Gmail labels.
Check Gmail.
Open settings & options.
Tap & hold icons to show labels.
• Add Gmail™ accounts: The first time you turned on your
smartphone, you probably set up or logged in to your
Google™ account. To add more Google accounts, tap
Settings >
Add account > Google.
Apps
Messages
31
• Add email accounts: To add personal
Email accounts,
Settings >
Add account > Email. For
tap Apps
Microsoft® Exchange server work email accounts, tap
Add account > Corporate, and enter details from your IT
administrator.
• Change or delete accounts: To change Gmail™ account
Settings > Google. To change
settings, tap Apps
Settings > Email
email account settings, tap Apps
> Account settings. To delete an account, tap its name, then
tap Menu > Remove account.
Quick responses
You can create and save frequently-used text phrases, and
insert them in email messages you write.
Chat
Sign in and try a quick chat.
Find it: Tap Apps
account.
Talk and select your Google™
• Invite a friend: Tap
in the top right, then enter the email
address for a friend’s Google account. They’ll receive the
invitation when they sign into Google Talk™.
• Start a text chat: Tap a name in your list of friends, then
enter text and tap .
• Start a voice or video chat: Tap the
icon next to a friend’s name.
voice or
video
• Chat from a computer: You can chat from a computer, too.
Find out more at www.google.com/talk.
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Email
• Create a quick response: Tap Apps
For other chat options, use:
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> Account settings > account name > Quick responses
• Web browser: In the home screen, tap the Google search
> Create new.
box and enter your IM provider’s web site. Once you’re
• Insert a quick response: When composing an email
there, follow the link to sign in.
message, tap Menu > Insert quick response > text.
• Apps: To search for an instant messaging app, tap Apps
Note: Quick responses are saved with the current email
Play Store. Your IM options will depend on your IM
account. If you have multiple accounts, you’ll need to create
provider.
quick responses for each account.
32
Messages
Wireless Emergency Alerts
Wireless Emergency Alerts, also known
WIRELESS
EMERGENCY
as CMAS or PLAN, is a U.S. national
ALERTS
emergency alert system. Emergency
CAPABLE
TM
alerts can pop up to tell you about a
national or local crisis. After you close an alert, you can reopen
Emergency Alerts.
it by tapping Apps
Tip: Emergency alerts have a special sound and vibration that
is two seconds long, followed by one second, then another one
second.
Type
Quick start: Type
When you tap a text box, like in a message or search, you have
keyboard options.
• Type or gesture: Enter letters by tapping them one at a
time. Or, enter a word by tracing a path through the letters.
• Close the keyboard: Tap
smartphone.
at the bottom of your
To choose which types of alerts you receive, tap Apps
Emergency Alerts > Menu > Settings. The U.S. and
local governments send these alerts through your service
Anne
Send
provider. So you will always receive alerts for the area where
2013.06.05
you are, and you won’t receive alerts if you’re outside of
q w e r t y u i o p
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the U.S.
For more, visit www.ctia.org/consumer_info/safety/.
?123
n m
See a diferent
keyboard? It varies
by app. This one is
for texting.
Type
33
Text entry settings & dictionary
Tips & tricks
• Keyboard changes: Your touchscreen keyboard changes
depending on whether you’re entering a text message,
email, or other text.
• Move the cursor: Tap a spot in the text to place the cursor,
then drag the arrow under the cursor to move it.
• Your dictionary: To add a word you enter often, enter it, tap
the word in the word list below the text box, then tap there
again to add it to your dictionary.
• Symbols: Tap and hold a key to enter the small number or
symbol at the top of it.
To enter several numbers or symbols, tap
?123
Find it: Tap Apps
Settings > Language & input
• To choose your display keyboard, tap Default. To allow voice
entry from the keyboard, tap Google voice typing.
• To change the preferences for your keyboard, tap . You
can change the language, automatic punctuation, and
more.
• To add or edit the words that your smartphone suggests and
recognizes, tap Personal dictionary.
• Double letters: Circle a letter to enter two of them.
• Capital letters: Tap
capitalize.
Choose your keyboard style and edit the dictionary of words
your smartphone suggests:
Cut, copy & paste
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Cut, copy, and past names, phone numbers, addresses,
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quotes, or anything else in a text box.
or drag it to the letter you want to
• Special characters: Tap and hold a letter to choose from
other special characters.
• Voice entry: Tap
on the touchscreen keyboard, then say
what you want to type. You can speak as long as you like,
pause whenever you want, and dictate punctuation to
create correct sentences.
Copy
Text selection
Anne Hotel
Cut
Send
Select All
1 To highlight a word, double-tap it.
To highlight more words, drag the selector arrow at the
edge of the highlight.
2 Tap the icons to cut or copy.
34
Type
Socialize
Tip: Tap and hold icons to show labels.
3 Open the text box where you want to paste the text (even if
it’s in a different app).
4 Tap in the text box, then tap and hold to show the PASTE
option. Tap PASTE to paste the text.
Quick start: Socialize
Google+™ makes connecting on the web more like
connecting in the real world. Share your thoughts, links, and
photos with the right circles.
Find it: Tap Apps
Google+
Open options.
What’s hot
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Update the stream.
Google Maps
25 mins ago
Did you dance today?
Today may be International Dance Day, but for +...
Around the World, One Dance at a Time
Photo
Check in
Mood
We’re making changes
all the time. Your screen
may look a little
diferent. Probably
cooler.
Write
Socialize
35
Tips & tricks
• Upload photos: Tap Apps
Gallery and tap a photo
or video. Choose
> Google+ and select your account.
• Add a widget: Use a widget to quickly read your Google+
posts: Tap Apps , tap WIDGETS at the top, then tap and
hold Google+ Posts to drag it to your home screen.
• Help: For more about Google+, visit www.google.com/+.
• Other social networks: You can also use Facebook®,
Twitter, and more. Open Google Play™ Store to find the
latest official apps and widgets.
Browse
Quick start: Chrome™
Find it: Tap Apps
• Add or open bookmarks: Open the address bar (drag
down), then tap Menu >
or Bookmarks.
• Remove accounts: To delete an account (along with its
www.google.com
contacts and messages on your smartphone), tap Apps
Settings, go to the ACCOUNTS section, and select the
Web
Images
account. Tap the account again, then tap Menu > Remove
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account.
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Restaurants
Coffee
Open options.
Sign in
Show other browser tabs,
or open a new one.
Bars
Fast Food
Chicago, IL - Update precise location
36
Browse
Chrome
• Go to a webpage: Tap the address bar at the top of a page
and enter an address.
Sho
Tap a link to open it.
Tap & hold for more options.
Web connection
Tips & tricks
• Home screen shortcut: In the home screen, tap the
Google™ search box at the top and enter a website
address.
To access the web, your smartphone uses your Wi-Fi network
(or your mobile phone network if no Wi-Fi network is
connected).
Note: If you can’t connect, contact your service provider.
• Mobile sites: Some websites automatically show you a
“mobile” version of their page—if you want to show the
standard computer versions of all websites, tap Menu
> Request desktop site.
• Reload: If a page doesn’t load correctly, try tapping
Note: Your service provider may charge to surf the web or
download data over your mobile phone network.
Settings
Tap connect to a Wi-Fi network, tap Apps
> Wi-Fi, then tap the switch at the top to turn Wi-Fi ON and
search for networks. There’s more in “Wi-Fi Networks” on
page 50.
• Clear history: In the browser, tap Menu > Settings
Bookmarks
> Privacy > CLEAR BROWSING DATA at the bottom of the
To bookmark a page in your browser, tap Menu > .
page. Then choose history, cache, cookies, and other
options.
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To go to a bookmark, tap Menu > Bookmarks, then tap the
bookmark.
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• Help: For more about Google Chrome, visit
www.supportgoogle.com/chrome.
Downloads
Warning: Apps downloaded from the web can be from
unknown sources. To protect your smartphone and personal
data, only download apps from sources you trust, like “Google
Play™” on page 12.
To download a file, picture, or webpage, tap Apps
Chrome and go to the website:
• Files: Tap the download link. To show the file or app, tap
Downloads.
Apps
Browse
37
• Pictures: Tap and hold it to choose Save image. To show
Gallery > Download.
the picture, tap Apps
• Voice search: Tap the search box at the top of the browser
screen, then tap X > .
To download apps or smartphone updates, see “Download
apps” on page 12 or “Update your smartphone” on page 14.
Browser options
To change your browser security settings, text size, and other
options, tap Menu > Settings.
Safe surfing & searching
Keep track of what your browser and searches show:
• Browse incognito: To open a tab that won’t appear in your
Chrome
browser or search history, tap Apps
> Menu > New Incognito tab.
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• Browser history, cache, and passwords: To clear yourFCC DRAFT
browser history and other saved information, tap Apps
Chrome > Menu > Settings > Privacy > CLEAR
BROWSING DATA.
• Automatic form completion: When you enter your name
in an online form, your browser can automatically enter your
address information. If you don’t want that, tap Apps
Chrome > Menu > Settings > Autofill forms, then
tap the switch at the top to turn it OFF .
• Browser pop-ups: To stop pop-up windows from opening,
Chrome > Menu > Settings > Content
tap Apps
settings > Block pop-ups.
38
Browse
Photos & videos
Tips & tricks
Quick start: Photos & Videos
Take super clear photos with the flick of your wrist.
Find it: Tap Apps
Camera
• Take a photo: Open the camera, then tap anywhere on the
screen to take the photo.
• Record a video: Tap
in the camera screen to temporarily
switch to the video camera and start recording. Then
tap
to start or stop recording.
• View, share, or delete: To open your gallery, swipe the
camera screen left. Pick a photo or video. Choose
to
share,
to delete, or Menu for more.
• Change settings: To open camera options, swipe the
camera screen right.
• Launch it: Set your camera to open with just a shake. Swipe
the camera screen right and tap . When your smartphone
is asleep, hang your hand by your side and shake it twice
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Tap anywhere to take the photo.
front to back to open.
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Change efects & settings.
Tap & hold to take rapid shots.
• Zoom: Drag the camera screen up or down.
• Multi-shot: When you’re ready, touch and hold the camera
screen to take a burst of photos.
Drag up or down to zoom.
See more options.
• Panorama: To take a panoramic shot, swipe the camera
screen right and tap . Use the on-screen guide to slowly
pan your smartphone.
• Clarify: For the clearest photos and videos, clean the
camera lens with a soft, dry cloth.
Who’s a good boy?
Max is. Yes, he is.
Photos & videos
39
Take photos
Find it: Tap Apps
Options
Camera
Panorama
Take a wide-angle shot. Use the
on-screen guide to slowly pan while
you are taking the photo.
Geo-Tag
Tag your photos with a location.
Shutter tone
Turn the shutter click on or off.
QuickDraw
Catch it fast. When your smartphone is
asleep, hang your hand by your side
and shake it twice front to back to
open the camera.
Touch anywhere on the camera screen to take the photo.
Record videos
Find it: Tap Apps
Camera, then tap
The camera temporarily turns into a video camera and
immediately starts recording. Tap
to stop recording.
Tip: To send a video in a text message, swipe the camera
screen left to open your gallery, tap the video, then choose
to share.
Edit, share, or delete photos & videos
The perfect shot
Find it: Tap Apps
Gallery
Point, tap, and you’re done. But when you want something 2013.06.05
•
Play,
share,
or
delete:
Tap
a thumbnail to open it, then
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little different, play with these camera options.
choose
to share it or Menu for more.
Tip: To open camera options, swipe the camera screen right.
Tip: To select multiple files, open a folder, tap and hold a
photo, then tap others.
Options
40
HDR
Turn on HDR (high dynamic range)
effect.
Flash
Set Flash On, Flash Off, or Auto Flash.
Auto-focus
Set the camera to automatically focus
before you take a photo.
Slow motion
Take a slow motion video.
Photos & videos
• Zoom: Open a photo, then
drag two fingers apart or
together on the screen.
Tip: Turn your smartphone
sideways for a widescreen
view.
• Wallpaper or contact photo: Open a picture, then tap
Menu > Set picture as.
YouTube™
• Edit: Open a picture, then tap Menu > Edit.
Watch videos from YouTube users everywhere—or log in to
your account to share your own.
• Slideshow: Open a folder, then tap Menu > Slideshow. To
stop the slideshow, tap the screen or Back
Find it: Tap Apps
YouTube
Tip: To show the slideshow on a television or other device,
see “Connect & transfer” on page 48.
Capture your screen
Share a screen capture of your favorite playlist, your new high
score, or a friend’s contact information. If you can show it on
your smartphone, you can share it with your friends.
To capture your smartphone’s screen, press and hold both the
Power and the Volume Down keys for a few seconds.
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To show the screen capture, tap Apps
> Screenshots.
Gallery
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Movies & TV on Google Play™
Find and rent movies and TV shows to watch on your
smartphone, tablet, or computer:
Find it: Tap Apps
Play Movies & TV.
To shop, rent, or watch on a computer, go to
www.google.com/play and choose “Movies & TV”.
Photos & videos
41
Music on Google Play™
Tips & tricks
• Go back: When you open a song or artist list, tap
top left to go back.
Quick start: Music
Music everywhere—stream it, buy it, save it, play it. Listen and
create playlists anytime.
Find it: Tap Apps
Play Music
To access your Google Play™ Music with a computer, visit
www.google.com/music.
in the
• Shuffle or repeat: During a song, tap the screen to show
shuffle
and repeat
at the bottom. Tap
once to
repeat the current song list, or twice to repeat only the
current song.
• Volume: Press the volume keys.
• Hide the music player: To use another app while your
music plays, tap Home
. To return to the music player,
drag down the status bar and tap the song title.
Search
Shop
Settings
All music
PLAYLISTS
RECEN
NT
Last added
PLAYLIST
Last added
Allie’s mix
PLAYLIST
Allie’s mix
Allie live shows
PLAYLIST
Allie live shows
Portland
Swipe left or right for songs,
playlists, genres, & more.
PLAYLIST
Portland
road trip
PLAYLIST
road trip
summer songs
PLAYLIST
summer songs
Take It Or Leave It
The Rolling Stones
42
Music on Google Play™
Tap
for options.
Pause, play & more.
• Home screen: Control music playback from the home
screen by adding the Google Play Music widget.
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• Shop: Tap
to shop for more music.
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• Playlists: Tap and hold a song in your library to add it to a
playlist or show other options. To edit, rename, or delete a
playlist, tap and hold its name in the music library.
• During a flight: Press and hold the Power key > Airplane
mode to turn off all your network and wireless connections
and listen to music during a flight.
• File types: Your smartphone can play MP3, M4A, AAC,
AAC+, MIDI, and WAV files.
Note: Copyright—do you have the right? Always follow the
rules. See “Content Copyright” in your legal and safety
information.
Books on Google Play™
Tips & tricks
Quick start: Books
• Turn pages: While reading the book, turn the pages by
swiping them.
Read your favorite books, magazines, and newspapers when
and where you want.
• Recent page: When you open a book, it shows the last page
you were reading.
Find it: Tap Apps
Play Books
• Table of contents: Tap a book page, then tap Menu to
open its table of contents or your book display options.
• Close: To return to your book list, tap
• Shop: To shop for books, tap Apps
then tap
in the top right.
Open options.
Google Play
MY BOOKS
Shop for books.
Pride and Prejudice
Jane Austen
Tap a book to open
& start reading.
in the top left.
Play Books,
Browse by category, or tap
and search for a title or
author. Tap a book to show details. Then, tap the book’s
price to buy it (or tap OPEN to open a free book). After you
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confirm a purchase, the book is added to your library.
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• Magazines: Tap Apps
Play Magazines.
Alice’s Adventures in Wonderland
Lewis Carroll
Tap to download the book
to your smartphone.
Great Expectations
Charles Dickens
Tap to delete the local copy
of the book stored on your
smartphone.
RECOMMENDED
See all
Books on Google Play™
43
Locate & navigate
Tips & tricks
• Find an address: Enter the address in the search box at the
top. The map moves to show the address.
Quick start: Locate & navigate
Must. Have. Coffee. Find a nearby cafe, get directions or
step-by-step navigation using the Google Maps™ you know
and trust.
Find it: Tap Apps
Maps
• Get directions: Find an address on the map, tap it, then tap
• Save an address: Tap the address, then tap the star by its
name. To show your starred places, tap Maps and choose
My Places. Tap a star to remove it.
• Zoom: To zoom in or out, drag two fingers together or apart
on the screen.
• Turn and tilt: Rotate two fingers on the map to turn it or
drag down/up to tilt.
See more map &
navigation options.
Maps
• Send your location: To tell others where you are, tap your
Wilmette
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location on the map, tap the My Location bubble, then
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choose Send location to others.
Center the map on your location.
Evanston
Lincolnwood
• Find nearby businesses and attractions: Tap
bottom.
Chicago, IL
Oak Park
• Get map help: Tap Menu > Help.
Chicago
Clear Map
Make Available Offline
La Grange
Settings
Burbank
Help
Oa
Oak
ak
k Lawn
Law
La
awn
aw
44
• Identify address: Tap and hold a spot on the map to show
the nearest address.
Cicero
Locate & navigate
at the
Search maps.
Get directions.
Find restaurants & more.
See more map details.
See options & settings.
Google+ Local™
Google Latitude™
Google+ Local lets you find the restaurants, cafes, bars, and
attractions that are close to you:
Google Latitude lets you see where your friends and family are
on Google Maps™. Plan to meet up, check that they got home
safely, or just stay in touch. Don’t worry, your location is not
shared unless you agree to it. After you join Google Latitude,
you can invite your friends to view your location, or accept their
invitations.
Find it: Tap Apps
Tip: In Maps, just tap
Local
at the bottom.
Google Maps™ with Navigation beta
Get spoken turn-by-turn directions to the destination you
specify.
Find it: Tap Apps
Navigation
Speak, type, or select your destination. Navigation shows a
map and starts telling you directions.
To join Google Latitude, tap Apps
the top, then choose Latitude.
Maps, tap Maps at
To use Google Latitude after you join, tap Apps
tap Maps at the top, then choose Latitude:
• To add friends, tap
Maps,
Tap Select from Contacts or Add via email address. Your
Tip: To add to your STARRED places, open Google Maps, find
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friend will receive an email notice.
an address, then tap the
next to it.
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• To remove friends, tap
next to their name.
To exit navigation or see other options, tap
at the bottom.
•
To
share
your
location
when
you receive a request, you can
Tap
to show gas stations and other points along the way.
choose Accept and share back (show your location and see
Note: Using a mobile device or accessory while driving may
theirs), Accept, but hide my location (hide your location,
cause distraction and may be illegal. Always obey the laws and
but see theirs), or Don’t accept (hide both locations).
drive safely.
• To hide your location, tap Menu > Location Settings
For more, go to www.google.com/mobile/navigation.
> Location reporting > Do not update your location.
• To disable location sharing, tap Menu > Location
Settings, and uncheck Enable location sharing.
Locate & navigate
45
Work
Google Drive™
Corporate sync
If you use Microsoft® Office Outlook on your work computer,
your smartphone can synchronize email, events, and contacts
with your Microsoft Exchange server.
• To add your Corporate account, see “Email” on page 31.
• To choose what to sync from your Corporate account, tap
Settings > Corporate, tap your account, then
Apps
check options like Calendar, Contacts, or Email.
Massive amounts of storage. Easy access. Upload pictures,
docs, and other files to the web, so you can access them from a
Drive.
computer or other Android devices. Tap Apps
Visit http://drive.google.com.
Clock
Find it: Tap Apps
Clock >
When an alarm sounds, touch
for ten minutes.
Quickoffice™
Use Quickoffice to open and edit files online.
(in the lower left)
• Alarm: Touch an alarm to edit it, or touch
alarm.
to add a new
to turn it off or
snooze
• Settings: To change your alarm sound, snooze delay, or
2013.06.05
other settings, touch Menu > Settings.
FCC
DRAFT
•
Timer: For a timer, touch .
Tap a file or folder to open it, or tap and hold a file for options.
Find it: Tap Apps
Quickoffice
You can edit most text or spreadsheet files:
• To place your cursor, tap the text.
• To select text, double-tap it.
• To open a keyboard, format text, save the file, or choose
other options, tap Menu .
Office network
To connect your office network with a Virtual Private Network
connection, see “Virtual Private Networks (VPN)” on
page 55.
46
Work
• Stopwatch: For a stopwatch, touch
Tip: To find out what an icon means, touch and hold it. To set
your current date, time, time zone, and formats, touch Apps
Settings > Date & time.
Calendar
• Show, edit, or delete events: Tap an event to open it, then
tap edit
or delete .
See events stored on your smartphone and in your online
calendars, all together in one place.
Find it: Tap Apps
Calendar
• Change the view: Tap the date at the top left to choose
Day, Week, Month, or Agenda.
• Go to today’s date: Tap
at the top of the screen.
• Add events: From any view, tap Menu > New event, enter
DONE.
event details, then tap
September 2013
SUN
MON
TUE
10
Tip: Add a Calendar widget to your home screen. Tap Apps
> WIDGETS, then tap and hold the Calendar widget to add it to
your home screen.
25
WED
WED
THU
THU
New event
FRI
FRI
SAT
SA
Calendar Menu
Refresh
• Show, hide, or add calendars: Tap Menu > Calendars to
display to show or hide calendars from your Google™
account. You can use a computer to add or remove
calendars on your Google account at
www.google.com/calendar.
Search
11
12
13
2013.06.05
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14
Calendars to display
Settings
18
19
15
16
17
20
21
22
23
24
25
26
27
28
29
30
10
11
12
Change the calendar view.
Other calendar events
appear in diferent colors.
Scroll to see other months.
Work
47
Connect & transfer
Tips & tricks
Quick start: Connect & transfer
• Bluetooth® devices: To connect a Bluetooth headset,
keyboard, or other device, tap Bluetooth.
Connect accessories, computers, networks, and more.
• Wi-Fi networks: To connect, tap Wi-Fi.
Find it: Tap Apps
Settings
OFF
Wi-Fi
Connected to “RT1422”
Bluetooth
Connected to “Headset1”
Change Wi-Fi settings.
ON
ON
• Automatic connections: When Bluetooth® or Wi-Fi power
is ON , your smartphone automatically reconnects to
2013.06.05
available devices or networks it has used before.
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Turn Wi-Fi or Bluetooth
power ON or OFF .
Data usage
Change Bluetooth settings.
More...
Turn on portable Wi-Fi hotspot,
NFC, and more.
DEVICE
Live Notifications
Share Center
Sound
Display
Storage
48
• USB cable: Your smartphone’s micro USB port lets you
exchange media and other files with a connected computer.
To change the type of USB connection, tap Apps
Settings > Storage > Menu > USB computer
connection.
Turn ON to disable all
wireless connections.
WIRELESS & NETWORKS
Airplane mode
• Wi-Fi hotspot: To make your smartphone a hotspot, tap
More > Tethering & Mobile Hotspot, then check Mobile
Hotspot. You can change hotspot security.
Settings
Connect & transfer
• Airplane mode: Need to shut down wireless connections
Settings
quickly? Drag the status bar down and tap
> Airplane mode.
Or, touch and hold the Power key > Airplane mode.
Bluetooth® wireless
Note: Using a mobile device or accessory while driving may
cause distraction and may be illegal. Always obey the laws and
drive safely.
Turn Bluetooth power on/off
Find it: Tap Apps
switch to turn it ON
Settings, then tap the Bluetooth
Manage devices
To manually reconnect your smartphone with a paired device,
tap the device name in the AVAILABLE DEVICES list.
Tip: To extend battery life or stop connections, turn the
Bluetooth switch OFF when you’re not using it.
Connect devices
To manually disconnect your smartphone from a paired device,
tap the device name in the devices list, then tap OK.
The first time you connect a Bluetooth device, follow these
steps:
To remove a paired device, tap
next to the device name in
the PAIRED DEVICES list, then tap Unpair.
1 Make sure the device you are pairing with is in discoverable
mode (for details, refer to the guide that came with the
device).
2 Tap Apps
Settings > Bluetooth.
3 Make sure the switch at the top is
FOR DEVICES.
ON
To change the name your smartphone shows to other devices,
Settings > Bluetooth, turn Bluetooth power
tap Apps
on, then tap Menu > Rename phone. Enter a name and
2013.06.05
tap Rename.
FCC DRAFT
, then tap SEARCH
Let devices find your smartphone
4 Tap a found device to connect it (if necessary, tap Pair or
enter a passkey like 0000).
Tip: Tap
next to a device to rename it.
When the device connects, the Bluetooth status indicator
turns blue .
To automatically disconnect or reconnect a device anytime,
just turn it off or on.
To let a Bluetooth device discover your smartphone:
1 Tap Apps
Settings > Bluetooth.
2 Tap your smartphone’s name at the top to switch between
Not visible to other Bluetooth devices and Visible to all
nearby Bluetooth devices (for two minutes).
Transfer files
• Photos or videos: Open the photo or video, then
tap
> Bluetooth.
Connect & transfer
49
• People: Tap Apps
People, tap a person, then
tap Menu > Share > Bluetooth.
When your smartphone connects, the Wi-Fi status
indicator
appears in the status bar.
Note: If you see a question mark in the Wi-Fi status
indicator , drag down the status bar, tap the network, and
enter the network’s password.
Wi-Fi Networks
Wi-Fi enhanced connectivity
Tip: When Wi-Fi power is on, your smartphone automatically
reconnects to available networks it has used before.
When you use the browser or other Internet apps, your
smartphone scans for Wi-Fi networks (even when Wi-Fi is
turned off) and prompts you to switch to a Wi-Fi network. If you
have a usage-based data plan, you can conserve your monthly
data allowance by using a Wi-Fi connection.
Manage networks
Turn Wi-Fi power on/off
To manage your networks, tap Apps
Settings > Wi-Fi,
turn Wi-Fi power on, then tap Menu > Manage Networks.
Find it: Tap Apps
to turn it ON .
Settings, then tap the Wi-Fi switch
Note: To extend battery life, turn the Wi-Fi switch
you’re not using it.
OFF
To find networks in your range:
Settings > Wi-Fi.
Tip: To show your smartphone’s MAC address and Wi-Fi
settings, tap Menu > Advanced.
2 Make sure the switch at the top is
ON
Wi-Fi hotspot
Your can make your smartphone a Wi-Fi hotspot to provide
2013.06.05
when
portable, convenient internet access to other Wi-Fi enabled
FCC DRAFT
Connect to networks
1 Tap Apps
To remove a network, tap it in the list, then tap Forget.
, then tap SCAN.
3 Tap a found network to connect it (if necessary,
enter Network SSID, Security, and Wireless password, and
tap Connect).
devices.
Note: Keep it secure. To protect your smartphone and hotspot
from unauthorized access, it is strongly recommended that you
set up hotspot security (WPA2 is the most secure), including
password.
Settings > More> Tethering &
Find it: Tap Apps
Mobile Hotspot and check Mobile Hotspot
1 Your smartphone turns off Wi-Fi power and uses the mobile
network for internet access. Tap Mobile Hotspot Settings
> Configure Mobile Hotspot to set up security:
• SSID: Enter a unique name for your hotspot.
50
Connect & transfer
• Security: Select the type of security you want: Open or
WPA2. For WPA2, enter a unique password that others
will need to access your Wi-Fi hotspot.
Note: WPA2 is recommended by IEEE.
• Channel: If you notice interference after your hotspot
has been active for a while, try different channels.
2 Tap Save when the settings are complete.
When your Wi-Fi hotspot is active, other Wi-Fi enabled devices
can connect by entering your hotspot’s SSID, selecting a
Security type, and entering the correct Wireless password.
Wi-Fi modes
For those who like to get a bit more technical, your smartphone
supports the following Wi-Fi modes: 802.11a, b, g, n.
USB cables
Note: The first time you use a USB connection, your computer
may indicate that drivers are being installed. Follow any
prompts you see to complete the installation. This may take a
few minutes.
• For Microsoft® Windows® XP, Windows Vista, and
Windows 7: On your computer, choose Start, then select
Windows Explorer from your list of programs. In Windows
Explorer, your smartphone will appear as a connected drive
(mass storage device) where you can drag and drop files, or
it will appear as an MTP or PTP device that lets you use
Windows Media Player to transfer files. For more
instructions or driver files, visit
www.motorola.com/mydroidrazrm.
• For Apple™ Macintosh™: Use Android File Transfer,
available at www.android.com/filetransfer.
2013.06.05
FCC DRAFT
Note: Copyright—do you have the right? Always follow the
rules. See “Content Copyright” on page 65.
To load music, pictures, videos, documents, or other files from
your computer, connect your smartphone to your computer
with a USB cable. To change the type of USB connection (if
Settings > Storage > Menu
necessary), tap Apps
> USB computer connection.
Note: Make sure to connect the smartphone to a high power
USB port. Typically, these are located directly on your
computer.
Share your data connection
Your computer can access the internet through your
smartphone’s mobile network—you just need a USB cable.
Tip: To share a Wi-Fi connection, see “Wi-Fi hotspot” on
page 50.
1 Connect your smartphone to your computer using a USB
cable.
Note: If your computer is running something older than
Microsoft® Windows® 7 or Apple™ Macintosh™ OSX, it
might require special configuration.
Connect & transfer
51
2 On your smartphone, tap Apps
Settings, then
make sure the Wi-Fi switch is set to OFF .
Find it: Tap Apps
3 In Settings, tap Tethering & Mobile Hotspot, then check
USB tethering to start the connection.
Settings > Data usage
Set data restrictions &
turn of auto-sync data.
Data usage
Data usage cycle Aug 27 - Sep 25
To stop the connection, uncheck USB tethering, then
disconnect your smartphone from your computer.
Data use
You can track the amount of data uploaded and downloaded
by your smartphone.
Note: Usage information is provided to help you manage your
smartphone. This may not match the amounts charged by your
service provider, as they’re not measured in the same way.
Sep 19 - 25: about 38.65MB used, as
measured by your phone. Your carrier’s data
usage accounting may differ.
Email
Chrome
2013.06.05
Android OS
FCC DRAFT
Drag the white bars to
change date ranges.
14.46MB
9.68MB
Tap an app to show or
restrict background data.
7.15MB
The graph shows data use on your mobile network. Below the
graph, apps are listed from highest to lowest data use.
Tip: Apps that use a lot of data might also use a lot of battery
power.
Some apps transfer data in the background when you're not
viewing them—to stop an app from doing this, tap it and then
check Restrict background data.
52
Connect & transfer
Receive with NFC
To turn off background data use for all apps, just tap Menu
> Restrict background data.
Receive web links, e-coupons, brochures, maps, and more
from an NFC tag. Look for the NFC logo on posters, signs,
store displays, and other places. Just touch the back of your
smartphone to the logo to receive its tag information.
NFC
Share with Android Beam™
1080P
LS
Bluetooth & Wi-Fi one-touch setup
GAPIXE
ME
Settings
Find it: Tap Apps
> More, and make sure that NFC is
checked
VIDEO f
.4 10
/2
Near Field Communication
technology lets you instantly share
content (like web links, contacts, and
photos), information, and more, by
touching the back of your
smartphone to another
NFC-enabled device.
Just touch the back of your smartphone to an NFC-enabled
Bluetooth device or Wi-Fi access point to automatically pair or
connect with the device.
NFC
Antenna
(on back)
Mobile payment
You can use any secure payment app to pay for your purchase
(where available).
Look for the NFC logo to confirm that you can make a mobile
2013.06.05
payment. Touch the back your smartphone to the payment
FCC DRAFT
device to pay for your purchase.
Use Android Beam to share content on your smartphone with
another NFC-enabled smartphone or tablet.
1 Tap Apps
Settings > More > Android Beam, then
tap the power switch to turn it ON .
2 Open the screen with the content you want to share (such as
a photo or web page).
Security
Mobile payments, wireless connections, and content sharing
all demand security:
3 Touch the back of your smartphone to the back of the other
device.
• Range: NFC only works over a short range (about
4 cm/1.5 inches), so it's unlikely you’ll connect by
mistake—if you did, you would still have to accept the
connection to send or receive information.
When the devices connect, you’ll see Touch to Beam on
your smartphone.
• Encryption: Your smartphone uses the latest security,
encryption, and authentication features to protect your
4 Tap your screen to share your content.
Connect & transfer
53
Find it: Tap Apps
personal information for mobile payments and content
sharing.
Drive
Create a document, or change
encryption and other settings.
you@gmail.com
Your cloud
My Drive
One account with access to everything,
everywhere—smartphone, tablet, computer.
Shared with me
Sync your Google™ account
Starred
When you log in to the same Google account, all devices can
get to all the same apps, movies, books, and music from
“Google Play™” on page 12—plus you share the same
Google Drive™, Gmail™, Google Calendar™, and other
Google services. To add a Google account to your
Settings >
Add account
smartphone, tap Apps
> Google.
Google Drive™
Recent
Drive, you can download it for free. Tap
If you don’t have
Play Store, tap
and search on Google Drive.
Apps
My Drive
Share, send,
rename,
download offline,
and more.
Offline
2013.06.05
FCC DRAFT
Google Drive is everywhere you are—on the web, in your
home, at the office, and on the go. Your files are protected in
your Google account.
Back
Document
Drawing
Presentation
Spreadsheet
Other File Type
• Create: To create a new doc, tap Menu > New.
• Download or share: Tap
next to a file to share it, make it
available offline, and more. Tap Offline to show offline
documents on your smartphone.
• Upload from your smartphone: Tap Menu > New...
> Upload to choose a song, file, picture, or other file to
upload.
54
Connect & transfer
• Upload from your computer: On your computer, log in to
http://drive.google.com to create or upload files and
documents.
• Refresh a file list: Tap Menu > Refresh in a file list to show
changes from other users or your computer.
Use DLNA Certified computers, TVs,
and other devices to show the
videos and pictures stored on your
smartphone.
1 Make sure your smartphone is connected to a Wi-Fi network
that has another DLNA Certified device.
Smartphone & tablet
Your Android™ smartphone and tablet can work together, to
help you get the most out of both:
• Your cloud: Access to all your stuff on both devices. See
“Your cloud” on page 54.
• Transfer media and files: Upload files to your “Google
Drive™” on page 54 from any Android device on your
Google account.
DLNA™ media devices
Gallery, then open the picture or video
2 Tap Apps
you want to show.
3 Tap
at the top of the screen.
Your smartphone searches for DLNA devices on your
network.
4 Choose a device to connect.
2013.06.05
For more about DLNA devices, visit www.dlna.org.
• Smartphone hotspot: If you have a Wi-Fi tablet, turn your
FCC DRAFT
smartphone into a Wi-Fi hotspot to let your tablet access the
Virtual Private Networks (VPN)
internet anywhere—see “Wi-Fi hotspot” on page 50.
A VPN lets you access files on a secured network (like an office
• Bluetooth® accessories: If you have a Bluetooth keyboard
network with a firewall). Contact the network administrator to
or other accessories to use with your tablet, remember you
ask for VPN settings, and any additional apps or other
can use them with your smartphone too. To connect them,
requirements.
see “Bluetooth® wireless” on page 49.
Settings > More...
To enter VPN settings, tap Apps
> VPN. Choose the type of VPN and enter settings from the
network administrator. The network is stored in the VPN list so
that you can select it whenever you need to connect.
Connect & transfer
55
Mobile network
Protect
You should not need to change any network settings. Contact
Verizon Wireless for help.
Quick start: Protect
Settings > More... > Mobile networks to
Tap Apps
show network settings options.
Make sure your information is protected, in case your
smartphone is lost or stolen.
Airplane mode
Use airplane mode to turn all your wireless connections
off—useful when flying. Press and hold the Power key
> Airplane mode.
Find it: Tap Apps
Settings > Security & Screen Lock
The easiest way to protect your smartphone is to use Screen
lock. You can choose facial recognition, a pattern, or a PIN to
unlock your smartphone.
Note: When you select airplane mode, all wireless services are
disabled. You can then turn Wi-Fi and/or Bluetooth® power
Security
back on, if permitted by your airline. Other wireless voice and
SCREEN SECURITY
data services (such as calls and text messages) remain off in2013.06.05
Screen lock
Slide
airplane mode. Emergency calls to your region’s emergency
FCC DRAFT
number can still be made.
Owner info
Change your screen lock to
use a slide, facial recognition,
a pattern, PIN, password, or
no lock.
Your info can show on
the lock screen.
ENCRYPTION
Encrypt phone
Require a numeric PIN or password to decrypt
your phone each time you power it on
Encrypt SD card
Protect the data on your memory card
SIM/RUIM CARD LOCK
Set up SIM card lock
PASSWORDS
Make passwords visible
56
Protect
Encrypt the data stored on
your smartphone or microSD
memory card.
• PIN: Enter four to sixteen digits to unlock.
Tips & tricks
• Face unlock: Unlock your smartphone by looking at it! Tap
Settings > Security & Screen Lock > Screen
Apps
lock > Face Unlock and follow the prompts.
• Forgotten pattern, PIN, or password: If you forget your
pattern, PIN, or password, you can enter your Google™
account email and password to unlock the smartphone (see
“Can’t unlock?” on page 57.
• Password: enter four to sixteen letters, digits, or symbols to
unlock.
To change when your touchscreen goes to sleep, see “Power
key” on page 17.
Note: You can make emergency calls on a locked smartphone
(see “Emergency calls” on page 26). A locked smartphone still
rings, but you need to unlock it to answer.
Screen lock
Can’t unlock?
To keep your smartphone secure, you can make the
touchscreen lock when it goes to sleep.
Face unlock: If your smartphone doesn’t recognize your face,
you’ll be prompted to enter your backup pattern or PIN code
to unlock it.
Settings > Security & Screen Lock
Find it: Tap Apps
> Screen lock, then select the lock type:
• None: Turn off the screen lock.
• Default: Tap
and flick to
Unlock.
Pattern, PIN, or password: If you forget your pattern, PIN, or
2013.06.05
password, you can enter your Google™ account email and
FCC DRAFT
password to unlock the smartphone.
• Face Unlock: Look at your smartphone to unlock it.
Follow the prompts to capture your face and enter a PIN or
password (for backup or to change the lock setting). When
the screen is dark, press the Power key, then frame your face
in the square at the bottom to unlock.
If you don’t have a Google™ account on your smartphone,
contact Verizon Wireless to have your device factory reset.
Warning: A factory reset will delete all data on your
smartphone.
Note: This feature is less secure than a pattern, PIN, or
password.
• Pattern: Draw a pattern to unlock.
Protect
57
SIM lock
Note: Your smartphone’s four-digit SIM PIN code is originally
set to 1111. You should change this code to keep your
smartphone secure.
Caution: If you enter an incorrect SIM PIN code three times,
your smartphone locks your SIM card and asks for your PIN
unlock code. Contact Verizon Wireless for your PIN unlock
code.
To encrypt your smartphone and require a PIN or password
whenever you turn on your smartphone:
Find it: Tap Apps
> Encrypt phone
Settings > Security & Screen Lock
Backup & restore
Your Google™ account data is backed up online. So, if you
reset or replace your smartphone, just log in to your Google
account to restore the contacts, events, and other details you
To set a SIM card PIN that you must enter when you turn on
synced with the account. To choose what syncs with the
your smartphone:
Settings > Google, tap your
account, tap Apps
Settings > Security & Screen Lock
Find it: Tap Apps
Google account, and check things to sync. Please note that
> Set up SIM card lock > Lock SIM card
text messages, call logs, and items stored on your smartphone
will not be restored. To restore your Google Play™ Store apps,
To set your SIM PIN, enter a 4-digit code. To change your code,
see “Take Care of your apps” on page 14.
2013.06.05
choose Change SIM PIN.
FCC DRAFT
Encrypt your smartphone
Reset
Caution: If you forget your encryption code, you cannot
recover the data stored on your smartphone or memory card.
Encrypting your files can take an hour or more. Leave your
smartphone plugged in, and be careful not to interrupt the
process.
To reset your smartphone to factory settings and erase all the
Settings
data on your smartphone, tap Apps
> Privacy > Factory Data Reset > Reset Phone.
Encryption protects the accounts, settings, apps, and files on
your smartphone, so that people cannot access them if your
smartphone is stolen.
58
Protect
Warning: All downloaded apps and user data on your
smartphone will be deleted. Data on your micro SIM card and
microSD memory card will not be deleted.
Want more?
Troubleshooting
Get more!
Crash recovery
There’s more help, updates, and information right here:
In the unlikely event that your smartphone stops responding to
touches and key presses, try a reboot—press and hold both the
Power and the Volume Down keys for about 10 seconds. If
necessary, hold the Power key to turn your smartphone back
on.
• Tutorials & Help: Get guided tutorials and help topics—tap
Help and select a tab.
Apps
• Updates: Get smartphone updates, PC software, online
help, guides, and more at
www.motorola.com/mydroidrazrultra.
• Accessories: Find accessories for your smartphone at
www.motorola.com/mobility.
Service & repairs
If you have questions or need assistance, we’re here to help.
Go to www.motorola.com/support, where you can select
from a number of customer care options. You can also contact
the Motorola Customer Support Center at: 1-800-734-5870
• News: Get the latest news, apps, tips & tricks, videos and2013.06.05
so
(United States), 1-888-390-6456 (TTY/TDD United States for
much more—join us on:
FCC DRAFT
hearing impaired), or 1-800-461-4575 (Canada).
YouTube™ www.youtube.com/motorola
• Apps: Tap Apps
Play Store.
Facebook® www.facebook.com/motorola
Twitter www.twitter.com/motomobile
Google+™ www.google.com/+
Tips & tricks
• Google™ help: In Google™ apps like Gmail™, Google
Play™ Store, and Google Maps, tap Menu > Help. You can
also view the Google help centers online at
www.google.com/support.
Want more?
59
Safety, Regulatory & Legal
Battery Use & Safety
Warning: Your mobile device contains a battery that should only be removed by a Motorola
approved service center or recycler.
• Don’t try to remove or replace the battery yourself. Attempting to remove or replace the
battery may damage the battery and may cause burning and injury.
• Don’t try to take apart or fix your phone. Attempting to take apart or fix your phone may
damage the battery and may cause burning and injury.
• Don’t crush, bend, or expose your phone to heat or liquid. This may damage the battery
and may cause burning and injury.
Battery Use & Safety
Battery Charging
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
• Concentrate on driving, and stop using the mobile device if you can’t concentrate.
Pull over safely before using your mobile device to send messages, surf the web, or use other
applications.
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one
before) when exposed to flashing lights or light patterns, such as when playing video games,
or watching videos with flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur: seizures,
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
Seizures, Blackouts & Eyestrain
Notes for charging your product’s battery:
• During charging, keep your mobile device and charger near room temperature for
efficient battery charging.
• New batteries are not fully charged.
Caution About High Volume Usage
• New batteries or batteries stored for a long time may take more time to charge. 2013.06.05
Warning: Exposure to loud noise from any source for extended periods of time
• Motorola batteries and charging systems have circuitry that protects the battery from
may
affect your hearing. The louder the sound, the less time is required before
FCC DRAFT
damage from overcharging.
your hearing could be affected. To protect your hearing:
• Limit the amount of time you use headsets or headphones at high volume.
Third Party Accessories
• Avoid turning up the volume to block out noisy surroundings.
Using third party accessories, including but not limited to batteries, chargers, headsets,
• Turn the volume down if you can’t hear people speaking near you.
covers, cases, screen protectors, and memory cards, may impact your mobile device’s
performance. Using a non-Motorola battery or charger may present a risk of fire, explosion,
If you experience hearing discomfort, including the sensation of pressure or fullness in your
leakage, or other hazard. Motorola’s warranty doesn’t cover damage to the phone caused by
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
non-Motorola batteries and/or chargers. For a list of Motorola accessories, visit
your headset or headphones and have your hearing checked.
www.motorola.com/us/consumers/Accessories/accessories,en_US,sc.html
(in English only).
Repetitive Motion
When you repetitively perform actions, such as pressing keys, you may experience
Driving Precautions
discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue
Responsible and safe driving is your primary responsibility when driving a vehicle. Making
to have discomfort during or after such use, stop use and see a physician.
calls or using applications while driving may cause distraction, and may be prohibited or
restricted in certain areas—always obey local laws and regulations for the use of mobile
Children
devices and accessories in the vehicle.
Keep your mobile device and its accessories away from small children. These products
are not toys and may be hazardous to small children. For example, a choking hazard may exist
for small, detachable parts.
Battery Charging
High Volume
Third Party Accessories
Repetitive Motion
Driving Precautions
Children
60
Troubleshooting
Supervise access. If a child does use your mobile device, monitor their access to help
prevent loss of data or unexpected charges for data or application purchases.
Operational Warnings
Glass Parts
Potentially Explosive Areas
Some parts of your mobile device may be made of glass. This glass may break if the product
receives a substantial impact. If glass breaks, don’t attempt to service the device yourself.
Stop using your mobile device until the glass is replaced by a qualified service center.
Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or
metal powders.
Turn off your mobile device before entering such an area, and do not charge batteries. In
such areas, sparks can occur and cause an explosion or fire.
Glass Parts
Use & Care
To care for your Motorola mobile device, please observe the following:
Use & Care
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional
oven, or dryer.
Obey all posted signs when using mobile devices in public areas.
Operational Warnings
Symbol Key
Your charger, mobile device, device display, user’s guide, or packaging may contain
symbols, defined as follows:
Symbol
032374o
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
2013.06.05
0°C (32°F) or above 45°C (113°F).
032375o
FCC DRAFT
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or similar materials.
Definition
Important safety information follows.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
Don’t dispose of your battery or mobile device with your
household waste. See “Disposal & Recycling” for more
information.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or
other cleaning solutions.
For indoor use only.
shock and vibration
Don’t drop your mobile device or expose it to strong vibration.
Listening at high volume to music or voice through a headset
may damage your hearing.
protection
To help protect your mobile device, always make sure that all connector and
compartment covers are closed and secure, and avoid carrying it with hard
objects such as keys or coins.
Troubleshooting
61
Radio Frequency (RF) Energy
Specific Absorption Rate (FCC & IC)
RF Energy
SAR (FCC & IC)
Exposure to RF Energy & Device Operation
Your mobile device contains a transmitter and receiver of RF energy. It is designed to comply
with regulatory requirements concerning human RF exposure.
For optimal device performance, and to stay within the RF exposure guidelines:
• Hold your mobile phone like a landline when talking on it.
• When using the mobile phone next to your body (other than in your hand or against your
head), maintain a distance of 2.5 cm (1 inch) from your body to be consistent with how
the mobile phone is tested for compliance with RF exposure requirements.
• If you use your mobile phone with an accessory case or holder, make sure the accessory is
free of metal.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such
as hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
flight.
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR
EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC) and Industry Canada (IC). These limits include a
substantial safety margin designed to assure the safety of all persons, regardless of age
and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands. The highest SAR values
under the FCC and IC guidelines for your device model are listed below:
Head SAR
Wi-Fi (2.4 GHz)
1.54 W/kg
Body-worn SAR
CDMA (1900 MHz), Wi-Fi, Bluetooth
0.32 W/kg
During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
2013.06.05
If you use an implantable pacemaker or defibrillator, consult your healthcare provider and
the
network, the operating power of your mobile device is automatically decreased when full
device manufacturer’s directions before using this mobile device.
power is not needed for the call. The lower the power output of the device, the lower its SAR
FCC DRAFT
Persons with a pacemaker or defibrillator should observe the following precautions:
value.
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
If you are interested in further reducing your RF exposure then you can easily do so by
pacemaker or defibrillator when the mobile device is turned ON.
limiting your usage or simply using a hands-free kit to keep the device away from the head
and body.
• Use the ear opposite the pacemaker or defibrillator to minimize the potential for
interference.
Additional information can be found at www.motorola.com/rfhealth.
• Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Medical Devices
62
Troubleshooting
European Union Directives Conformance
Statement
FCC Notice to Users
The following statement applies to all products that bear the FCC logo and/or FCC ID
on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver
Hereby, Motorola declares that this product is in compliance with:
is connected.
• The essential requirements and other relevant provisions of Directive 1999/5/EC
• Consult the dealer or an experienced radio/TV technician for help.
• All other relevant EU Directives
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
For products that support Wi-Fi 802.11a (as defined in your product information): This device
conditions: (1) This device may not cause harmful interference, and (2) this device must
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
accept any interference received, including interference that may cause undesired
2013.06.05
band.
operation. See 47 CFR Sec. 15.19(a)(3).
The following gives an example of a typical Product Approval Number:
Motorola has not approved any changes or modifications to this device by the user. Any
FCC DRAFT
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in product information): In the United
States, do not use your device outdoors while connected to an 802.11a Wi-Fi network. The
Product
FCC prohibits such outdoor use since frequencies 5.15-5.25 GHz can cause interference
Approval
with Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized
for indoor use.
Number
FCC Notice
The following CE compliance information is applicable to Motorola mobile devices that carry
one of the following CE marks:
EU Conformance
0168
0168
0168
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at www.motorola.com/rtte (in English only). To find your DoC, enter
the Product Approval Number from your product’s label in the “Search” bar on the website.
Industry Canada Notice to Users
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This device may not cause interference and (2)
This device must accept any interference, including interference that may cause undesired
operation of the device. See RSS-Gen, Section 7.1.3. This Class B digital apparatus complies
with Canadian ICES-003.
Industry Canada Notice
Troubleshooting
63
Software Notices
Navigation
Warning against unlocking the bootloader or altering a product's operating system
software: Motorola strongly recommends against altering a product's operating system,
which includes unlocking the bootloader, rooting a device or running any operating software
other than the approved versions issued by Motorola and its partners. Such alterations may
permanently damage your product, cause your product to be unsafe and/or cause your
product to malfunction. In such cases, neither the product nor any damage resulting
therefrom will be covered by warranty.
Important FCC information: You must not make or enable any changes to the product that
will impact its FCC grant of equipment authorization. The FCC grant is based on the
product's emission, modulation, and transmission characteristics, including: power levels,
operating frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g.,
CDMA, GSM), and intended method of using the product (e.g., how the product is held or
used in proximity to the body). A change to any of these factors will invalidate the FCC grant.
It is illegal to operate a transmitting product without a valid grant.
Navigation
Software Notices
If your Motorola mobile device provides navigation features, note that mapping information,
directions, and other navigational data may contain inaccurate or incomplete data. In some
countries, complete information may not be available. Therefore, you should visually confirm
that the navigational instructions are consistent with what you see. All drivers should pay
attention to road conditions, closures, traffic, and all other factors that may impact driving.
Always obey posted road signs.
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
• Monitor access: Keep your mobile device with you and don’t leave it where others may
have unmonitored access. Use your device’s security and lock features, where available.
• Keep software up to date: If Motorola or a software/application vendor releases a patch
or software fix for your mobile device that updates the device’s security, install it as soon
Location Services
as possible.
Motorola mobile devices can provide information about their approximate location to
• Secure Personal Information: Your mobile device can store personal information in
applications, using sources including GPS, AGPS, and Wi-Fi. GPS (Global Positioning
various locations, including your SIM card, memory card, and phone memory. Be sure to
System) uses government-operated satellites that are subject to changes implemented in
remove or clear all personal information before you recycle, return, or give away your
accordance with Department of Defense policy and the Federal Radio Navigation Plan.2013.06.05
device. You can also backup your personal data to transfer to a new device.
These changes may affect the performance of location technology on your mobile device.
Note: For information on how to backup or wipe data from your mobile device, go to
AGPS (Assisted Global Positioning System) uses your wireless service provider’s network
to DRAFT
FCC
www.motorola.com/support
improve GPS performance. Airtime, data fees, and/or additional charges may apply in
•
Online
accounts: Some mobile devices provide a Motorola online account. Go to your
accordance with your service plan. Contact your wireless service provider for details. Your
account for information on how to manage the account, and how to use security features
mobile device can also use Wi-Fi signals to determine your approximate location, using
such
as
remote wipe and device location (where available).
information from known and available Wi-Fi networks.
• Applications and updates: Choose your apps and updates carefully, and install from
Mobile devices transmit location-based information when connected to a wireless network
trusted sources only. Some apps can impact your mobile device’s performance and/or
or when using other location technologies like GPS. If you use applications that require
have access to private information including account details, call data, location details,
location-based information such as driving directions, your mobile device will provide
and network resources.
location information to them. These applications may share location information with third
• Wireless: For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks.
parties, including your wireless service provider, applications providers, Motorola, and other
Also, when using your device as a hotspot (where available), use network security. These
third parties providing services.
precautions will help prevent unauthorized access to your device.
Emergency Calls
• Location-based information: Mobile devices enabled with location based technologies
When you make an emergency call, the cellular network may activate the AGPS technology
such as GPS, AGPS or Wi-Fi, can transmit location-based information. See “Location
in your mobile device to tell the emergency responders your approximate location.
Services” for more details.
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your ability; and
• Remain on the phone for as long as the emergency responder instructs you.
Location
64
Troubleshooting
Privacy & Data Security
• Other information your device may transmit: Your mobile device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This information is used
to help improve products and services offered by Motorola.
If you have further questions about how using your mobile device may impact your privacy or
data security, please contact Motorola at privacy@motorola.com, or contact your
service provider.
Disposal & Recycling
except for the normal, non-exclusive, royalty-free license to use that arises by operation of law
in the sale of a product.
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Content Copyright
Recycling
Mobile Devices & Accessories
Please don’t dispose of mobile devices or electrical accessories (such as chargers,
headsets, or batteries) with your household waste. Warning: Never dispose of
batteries, either separately or within a mobile device, in a fire because they
may explode. Mobile devices or electrical accessories should be disposed of in
accordance with the national collection and recycling schemes operated by your
local or regional authority. Or, you may return unwanted Motorola mobile devices and
electrical accessories to any Motorola Approved Service Center in your region. For details on
approved national recycling schemes and Motorola recycling activities, go to:
www.motorola.com/recycling
Open Source Software Information
For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model
number and the software version number.
MOTOROLA MOBILITY LLC
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
Packaging & Product Guides
The Motorola website opensource.motorola.com (in English only) also contains
2013.06.05
information regarding Motorola's use of open source.
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional authorities
for
Motorola has created the opensource.motorola.com website to serve as a portal for
FCC DRAFT
more details.
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
Hearing Aid Compatibility with Mobile Phones
notices for open source packages used in this Motorola mobile device, please go to
Please visit www.motorola.com/hacphones or see the user’s guide for your phone
Apps > Settings > About phone > Legal information > Open source licenses. In
model.
addition, this Motorola device may include self-contained applications that present
supplemental notices for open source packages used in those applications.
OSS Information
Hearing Aid Compatibility
Software Copyright
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to
grant either directly or by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any third-party software provider,
Software Copyright
Export Law Assurances
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs
and International Trade.
Export Law
Troubleshooting
65
Product Registration
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
Registration
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/support, where you can select from a number of customer
care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870
(United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
Service & Repairs
Motorola Mobility LLC Limited Global Warranty
Mobile Phones
Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Global Warranty
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transferable.
What Does this Limited Warranty Cover?
Motorola Mobility LLC or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility
LLC or its subsidiaries (”Motorola”) warrant this Mobile Phone, and any in-box accessories
which accompany such Mobile Phone (”Product”) against defects in materials and
How to Obtain Service or Other Information
workmanship, under normal consumer use, for a period of ONE (1) YEAR from the date of
1. Please access and review the online Customer Support section of Motorola's consumer
retail purchase by the original end-user purchaser, or the period of time required by the laws
website prior to requesting warranty service.
of the country where the Product is purchased, whichever is longer (”Warranty Period”).
2. If the Product is still not functioning properly after making use of this resource, please
2013.06.05
Repairs made under this Limited Warranty are covered for the balance of the original
contact the Warrantor listed at the Motorola website or the contact information for the
Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the
FCC DRAFT
corresponding location.
original product will be covered only for the duration of the original Warranty Period.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
This Limited Warranty is only available in the country where the Product was purchased.
determine whether your Product requires service. You may be required to download, or
Motorola may provide service outside the country of purchase, to the extent that it is possible
otherwise obtain and accept software updates from Motorola or a Motorola Authorized
and under the terms and conditions of the country of purchase.
Repair Center. You are responsible for any applicable carrier service fees incurred while
This Limited Warranty applies only to new Products which are a) manufactured by or for
obtaining the required downloads. Complying with the warranty process, repair
Motorola as identified by the “Motorola” trademark, trade name, or logo legally affixed to
instructions and accepting such software updates is required in order to receive additional
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
warranty support.
Products; and c) accompanied by this written Limited Warranty.
4. If the software update doesn’t fix the problem, you will receive instructions on how to ship
the Product to a Motorola Authorized Repair Center or other entity.
What Will Motorola Do?
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
If a covered defect or damage arises and a valid warranty claim is received within the
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
description of the problem; (c) the name of your service provider, if applicable; (d) your
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
address and telephone number. In the event the Product is not covered by the Motorola
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Limited Warranty, Motorola will inform the consumer of the availability, price and other
Product with a replacement Product that is new or which has been
conditions applicable to the repair of the Product.
reconditioned/refurbished or otherwise remanufactured from new or used parts and is
To obtain service or other information, please access and review the online Customer
functionally equivalent to the original Product; or (3) refund the purchase price of any
Support section of Motorola's consumer website at www.motorola.com.
Products covered by the terms and conditions of this Limited Warranty.
66
Troubleshooting
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
Motorola from determining whether such Products are covered under the terms of this
Limited Warranty are excluded from coverage. The forgoing shall include but not be limited
to (i) serial numbers, date tags or other manufacturer coding that has been removed, altered
or obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other
evidence of tampering. Do not open the Product or attempt to repair the Product yourself;
such conduct may cause damage that is not covered by this warranty.
(g) Normal wear and tear or otherwise due to the normal aging of the Product.
(h) Defects, damages, or the failure of the Product due to any communication service or
network you subscribe to or use with the Products.
(i) All software, including operating system software, third-party software, applications,
and all other software of any kind. Software distributed by Motorola is provided “AS-IS” and
“AS AVAILABLE,” “WITH ALL FAULTS” and without a warranty of any kind. The Limited
Warranty does not apply to any non-Motorola product or any software, even if packaged or
sold with the Motorola hardware, unless otherwise required by applicable local law.
(j) Products that have been refurbished, reconditioned, or remanufactured, except for
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all
costs associated with such out of warranty repair will be your responsibility.
This warranty does not apply to:
(a) Consumable parts, such as batteries or protective coatings designed to diminish over
time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b) Cosmetic damage, including but not limited to scratches, dents, cracks or other
cosmetic damage.
(c) Damage caused by use with non-Motorola products. Defects or damage that result
from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other
external causes; including but not limited to: (i) improper usage or operation (e.g. operating
What Other Limitations are There?
the Product outside their permitted or intended uses as defined by Motorola, including but
not limited to as set forth by Motorola in the Products' User Manual, Quick Start Guide,
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND
2013.06.05
Online Tutorials, and other documentation), improper storage (e.g. subjecting the Product
to
THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
extreme temperatures), abuse or neglect (e.g. broken/bent/missing
WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY,
FCC DRAFT
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
EXPRESS OR IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt
MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS,
or similar substances (except for Products sold as resistant to such substances, but only to the
INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL
extent the damage was not caused by incorrectly securing the phone's protective elements
WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN
or subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of
ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
the Products for commercial rental purposes; or (iv) external causes or acts which are not the
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of
DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,
God, are excluded from coverage.
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
(e) Unauthorized Service or Modification. Defects or damage resulting from service,
PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST
testing, adjustment, installation, maintenance, alteration, or modification in any way,
HIDDEN OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED
including but not limited to tampering with or altering the software, by someone other than
WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT
Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO
the foregoing, any Product which has had its bootloader unlocked, or whose operating
THE DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND
system has been altered, including any failed attempts to unlock the bootloader or alter such
THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINED BY
operating system, is not covered by this warranty, regardless of whether such modifications
MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE
are authorized, approved, or otherwise sanctioned by Motorola.
CONSUMER.
(f) A product or part that has been modified in any manner without the written
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT
permission of Motorola. Products that have been altered in any manner so as to prevent
WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED
Troubleshooting
67
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY
UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN
INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY
COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD
SERVICE THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER
PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR
VERSION OF THE OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS
LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED
INSTALLED ON THE PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE
THEREIN, OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE
PRODUCT AS A RESULT OF THE OPERATING SYSTEM SOFTWARE UPDATE.
CORRECTED.
MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA
THE LOSS OF, OR INABILITY TO USE, SUCH INFORMATION, DATA, SOFTWARE OR
BE LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY
OTHER APPLICATIONS.
(INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE
• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A
OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
PRODUCT'S OPERATING SYSTEM SOFTWARE: MOTOROLA STRONGLY
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS;
RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH
LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING
GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF
ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS
MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY
ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY
DAMAGE YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR
INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED WITH
CAUSE YOUR PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE
MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY
PRODUCT NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS
OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER
WARRANTY.
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS.
• IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR ENABLE ANY
CHANGES TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT
• SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR
2013.06.05
AUTHORIZATION. THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION,
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION
MODULATION, AND TRANSMISSION CHARACTERISTICS, INCLUDING: POWER
OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION
FCC DRAFT
LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE,
OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES CAUSED BY
TRANSMISSION MODES (E.G., CDMA, GSM), AND INTENDED METHOD OF USING
NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO
THE PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN PROXIMITY TO THE
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
BODY). A CHANGE TO ANY OF THESE FACTORS WILL INVALIDATE THE FCC
HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION.
GRANT. IT IS ILLEGAL TO OPERATE A TRANSMITTING PRODUCT WITHOUT A VALID
• DATA BACKUP: ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
GRANT.
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS,
PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS,
AND CAN NOT BE REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH
INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A
BACK UP BEFORE YOU DELIVER YOUR PRODUCT FOR WARRANTY SERVICE,
REMOVE ANY CONFIDENTIAL, PROPRIETARY OR PERSONAL INFORMATION AND
DISABLE ANY SECURITY PASSWORDS. YOU WILL BE RESPONSIBLE FOR
REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER APPLICATIONS
AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE CENTERS ARE
NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES, CONTENT,
APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY
68
Troubleshooting
Copyright & Trademarks
Motorola Mobility LLC
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
Note: Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
2013.06.05
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google
Inc. DRAFT
FCC
The Android robot is reproduced or modified from work created and shared by Google and
used according to terms described in the Creative Commons 3.0 Attribution License. All
other product or service names are the property of their respective owners.
© 2013 Motorola Mobility LLC. All rights reserved.
Caution: Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: Droid RAZR ULTRA (Model XT1080)
and Droid RAZR ULTRA MAXX (Model XT1080)
Manual Number: 68XXXXXXXX-X
Copyright & Trademarks
Troubleshooting
69
2013.06.05
FCC DRAFT

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