Motorola Mobility T56WF1 Mobile Cellular Phone User Manual

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Safety, Regulatory and Legal Information User Manual

Contents

1. Safety, Regulatory and Legal Information User Manual
2. User Guide

Safety, Regulatory and Legal Information User Manual

en-GBsafe, smart, protected

2Safety, Regulatory & Legal en-GBCaution about high volume usageHigh Volu meWarning: exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the sound, the less time is required before your hearing could be affected. To protect your hearing:•Limit the amount of time you use headsets or headphones at high volume.•Avoid turning up the volume to block out noisy surroundings.•Turn the volume down if you can't hear people speaking near you.If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked.ChildrenChild renKeep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example, a choking hazard may exist for small, detachable parts.Supervise access. If a child does use your mobile device and accessories, monitor their access to help prevent loss of data or unexpected charges for data or application purchases.Glass partsGlass part sSome parts of your mobile device may be made of glass. If the glass breaks, don't attempt to service the device yourself. Stop using your mobile device until the glass is replaced by a qualified service centre.AllergensAllergensMotorola Mobility avoids using known allergens in our products. From time to time, trace amounts of an allergen may be added during manufacture of a mobile device or device component that could cause discomfort for some individuals. This approach is common for many types of products. We recommend that you monitor any products that may be in prolonged contact with your skin, and remove them if you experience skin irritation.Use & careUse & car eTo care for your Motorola mobile device, please observe the following:•Liquids: don't expose your mobile device to water, rain, extreme humidity, sweat or other liquids.•Drying: don't try to dry your mobile device using a microwave oven, conventional oven or dryer.• Extreme heat or cold: don't store or use your mobile device in temperatures below -10°C (14°F) or above 60°C (140°F). Don't recharge your mobile device in temperatures below 0°C (32°F) or above 45°C (113°F).•Dust and dirt: don't expose your mobile device to dust, dirt, sand, food or similar materials.Moto C_LG_en-GB_70131053.fm Page 2 Tuesday, October 25, 2016

3en-GB Safety, Regulatory & Legal•Cleaning: to clean your device, use only a dry soft cloth. Do not use alcohol or other cleaning solutions.• Shock and vibration: don't drop your mobile device or expose it to strong vibration.•Protection: to help protect your mobile device, always make sure that any available connectors, compartments and removable covers are closed and secure, and avoid carrying it with hard objects such as keys or coins.Operational warningsOpera tional warningsObey all posted signs when using mobile devices in public areas.Potentially explosive areasPotentially explosive areas are often, but not always, posted and can include blasting areas, fuelling stations, fuelling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust or metal powders.Turn off your mobile device before entering such an area, and do not charge batteries. In such areas, sparks can occur and cause an explosion or fire.Symbol keyYour charger, mobile device, device display, user guide or packaging may contain symbols, defined as follows:Symbol DefinitionImportant safety information follows.Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.Don't dispose of your battery or mobile device with your household waste. See "Disposal & recycling" for more information.For indoor use only.Listening at high volume to music or voice through a headset or headphone may damage your hearing.Only use your charger indoors.032374o032375oMoto C_LG_en-GB_70131053.fm Page 3 Tuesday, October 25, 2016

4Safety, Regulatory & Legal en-GBRadio frequency (RF) energyRF energyExposure to RF energy & device operationYour mobile device contains a transmitter and receiver of RF energy. It is designed to comply with regulatory requirements concerning human RF exposure.For optimal device performance, and to stay within the RF exposure guidelines:•Hold your mobile device normally at your ear when talking on it.•When using the mobile device next to your body (other than in your hand or against your head), maintain a distance of 1.0cm from your body to be consistent with how the mobile device is tested for compliance with RF exposure requirements.•If you use your mobile device with a non-Motorola accessory case or holder, make sure the accessory maintains the required separation distance and has no metallic parts.Follow instructions to avoid interference problemsTurn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or healthcare facilities.In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an aeroplane mode or similar feature, consult airline staff about using it in-flight.Medical devicesIf you use an implantable pacemaker or defibrillator, or other medical device, consult your healthcare provider and the device manufacturer's directions before using this mobile device.Persons with a pacemaker or defibrillator should observe the following precautions:•ALWAYS keep the mobile device more than 20 centimetres (8 inches) from the pacemaker or defibrillator when the mobile device is turned ON.•Use the ear opposite the pacemaker or defibrillator to minimise the potential for interference.•Turn OFF the mobile device immediately if you have any reason to suspectthat interference is taking place.Moto C_LG_en-GB_70131053.fm Page 4 Tuesday, October 25, 2016

5en-GB Safety, Regulatory & LegalEuropean Union directives conformance statementEU confor manceThe following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks. Numbers vary by device.Hereby, Motorola declares that this product is in compliance with:•The essential requirements and other relevant provisions of directive 2014/53/EU•All other relevant EU directivesThe following gives an example of a typical Type name:You can view your product’s Declaration of Conformity (DoC) to Directive 2014/53/EU (to RED Directive) at www.motorola.com/rtte (in English only). To find your DoC, enter the Type name from your product's label in the "Search" bar on the website.Regulatory authorities within the EU may obtain compliance information by writing to: Product Safety and Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UNITED KINGDOM.Type NameType: MC2-41H14Moto C_LG_en-GB_70131053.fm Page 5 Tuesday, October 25, 2016

7en-GB Safety, Regulatory & LegalLocation servicesLocationMotorola mobile devices can provide information about their approximate location to applications, using sources including GPS, AGPS and Wi-Fi. GPS (Global Positioning System) uses government-operated satellites that are subject to changes implemented in accordance with Department of Defense policy and the Federal Radionavigation Plan. These changes may affect the performance of location technology on your mobile device. AGPS (Assisted Global Positioning System) uses your wireless service provider's network to improve GPS performance. Airtime, data fees and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your mobile device can also use Wi-Fi signals to determine your approximate location, using information from known and available Wi-Fi networks.Mobile devices transmit location-based information when connected to a wireless network or when using other location technologies such as GPS. If you use applications that require location-based information such as driving directions, your mobile device will provide location information to them. These applications may share location information with third parties, including your wireless service provider, applications providers, Motorola and other third parties providing services.Emergency callsWhen you make an emergency call, the mobile network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location.AGPS has limitations and might not work in your area. Therefore:•Always tell the emergency responder your location to the best of your ability; and•Remain on the call for as long as the emergency responder instructs you.NavigationNavig ationIf your Motorola mobile device provides navigation features, note that mapping information, directions and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic and all other factors that may impact driving. Always obey posted road signs.Privacy & data securityPrivacy & data se curityMotorola understands that privacy and data security are important to everyone. Given that some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:• Monitor access: keep your mobile device with you and don’t leave itwhere others may have unmonitored access. Use your device's security and lock features, where available.Moto C_LG_en-GB_70131053.fm Page 7 Tuesday, October 25, 2016

8Safety, Regulatory & Legal en-GB• Keep software up to date: if Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the device’s security, install it as soon as possible.• Secure personal information: your mobile device can store personal information in various locations, including a SIM card, memory card, and phone memory. Make sure you remove or clear all personal information before you recycle, return or give away your device. You can also back up your personal data to transfer to a new device.Note: for information on how to back up or wipe data from your mobile device, go to www.motorola.com/support•Online accounts: some mobile devices provide a Motorola online account. Go to your account for information on how to manage the account and how to use security features such as remote wipe and device location (where available).• Applications and updates: choose your apps and updates carefully, and install from trusted sources only. Some apps can affect your mobile device's performance and/or have access to private information including account details, call data, location details and network resources.• Wireless: for mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also, when using your device as a hotspot (where available), use network security. These precautions will help prevent unauthorised access to your device.• Location-based information: mobile devices enabled with location-based technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See "Location services" for more details.• Other information your device may transmit: your mobile device may also transmit testing and other diagnostic (including location-based) information, and other non-personal information to Motorola or other third-party servers. This information is used to help improve products and services offered by Motorola.If you have further questions about how using your mobile device may impact your privacy or data security, please contact Motorola at privacy@motorola.com, or contact your service provider.Disposal & recyclingRecy clin gMobile devices & accessoriesPlease don't dispose of mobile devices or electrical accessories (such as chargers, headsets or batteries) with your household waste. Warning: never dispose of batteries, either separately or within a mobile device, in a fire because they may explode. Mobile devices or electrical accessories should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Or, you may return unwanted Motorola mobile devices and electrical accessories to any Motorola-approved service centre in your region. For details on approved national recycling schemes and Motorola recycling activities, go to: www.motorola.com/recycling.This product is RoHS compliant.Moto C_LG_en-GB_70131053.fm Page 8 Tuesday, October 25, 2016

9en-GB Safety, Regulatory & LegalPackaging & product guidesProduct packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.Software copyrightSoftware copyrightMotorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant, either directly or by implication or estoppel or otherwise, any licence under the copyrights, patents or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free licence to use that arises by operation of law in the sale of a product.Content copyrightConte nt copyri ghtThe unauthorised copying of copyrighted materials is contrary to the provisions of the copyright laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright or materials which you are authorised or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor.Open source software informationOSS informationTo obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, go to developer.motorola.com (in English only).Motorola has created the developer.motorola.com website to serve as a portal for interaction with the software community-at-large.To view additional information regarding licences, acknowledgments and required copyright notices for open-source packages used in this Motorola device, go to Apps >Settings >About phone >Legal information > Open source licences. In addition, this Motorola device may include self-contained applications that present supplemental notices for open source packages used in those applications.How to obtain service or other information 1. Please access and review the online Customer support section of Motorola's consumer website prior to requesting warranty service.2. If the Product is still not functioning properly after making use of this resource, please contact the Warrantor listed at the Motorola website or the contact information for the corresponding location.Moto C_LG_en-GB_70131053.fm Page 9 Tuesday, October 25, 2016

10 Safety, Regulatory & Legal en-GB3. A representative of Motorola, or of a Motorola Authorised repair centre, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorised repair centre. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support.4. If the software update doesn't fix the problem, you will receive instructions on how to ship the Product to a Motorola-authorised repair centre or other entity.5. To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product.To obtain service or other information, please access and review the online Customer Support section of Motorola’s consumer website at www.motorola.com.MOTOROLA MOBILITY LLC GLOBAL LIMITED WARRANTY MOBILE PHONESGlobal WarrantyWhat does this Limited Warranty cover?Motorola Mobility LLC, or its subsidiaries, (“Motorola”) warrants to the original consumer purchaser (“you”) that the Mobile Phone accompanying this warranty, and any in-box accessories which accompany it (the “Products”), will be free of substantial defects in material and workmanship for a period of 12 months from the date of original consumer purchase (“Warranty Period”) provided that the Products are used for normal consumer purposes. Repairs made by Motorola or its authorised agent under this Limited Warranty (“Warranty Service”) are covered for the balance of the original Warranty Period, or 90 days from the date of Warranty Service, whichever is longer. This Limited Warranty covers only a purchase of new Products from Motorola or an authorised reseller or authorised distributor of Motorola Products which are accompanied in-box by this written Limited Warranty. This Limited Warranty is personal to you and is not transferable. No retailer or other third party is authorised to make any representations on behalf of Motorola or to modify this Limited Warranty.Additional warranty coverage for those Products that contain the ShatterShield™ Display System: the ShatterShield™ display system is made up of three separate components: the display, embedded lens and a consumer-replaceable protective lens. The display and embedded lens are warranted against shattering and cracking for four (4) years from the original Moto C_LG_en-GB_70131053.fm Page 10 Tuesday, October 25, 2016

11en-GB Safety, Regulatory & Legaldate of consumer purchase. The consumer-replaceable protective lens is not covered by this Limited Warranty, but should always be in place to prevent scratches and other damage to the underlying components. All other limitations and exclusions contained in this Limited Warranty (see “What is not covered” section below), including scratches and other cosmetic damage, intentional damage or abuse, and normal wear and tear, apply to the components of the ShatterShield™ display system.THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR COUNTRY. FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. What will we do if you make a claim under this Limited Warranty?If you make a valid claim under this Limited Warranty, Motorola will, at its discretion, either (1) repair the Product using new, used or reconditioned replacement parts; or (2) replace the Product with a new or 'like new' reconditioned Product that is the same or similar to the warranted Product; or (3) refund the purchase price. Repaired or replaced products will be returned to you in their original factory configuration, plus any applicable software updates, which may affect use and/or compatibility with third-party applications (for which Motorola shall have no liability). Any refunded or replaced Product shall become the property of Motorola. To obtain service under this Limited Warranty, the claim should be made in the country where the Product was intended for sale; otherwise repair services are limited to the options available in the country where the service is requested.What is not covered?This Limited Warranty does not cover the following unless they occurred because of a defect in materials or workmanship:(a) Normal wear and tear due to the normal ageing of the Product, including parts that are expected to deteriorate over time, such as batteries, lens liners or protective coatings.(b) Cosmetic damage, including scratches, dents and cracks to the Products.(c) Damage caused by the use of non-Motorola branded or approved products, accessories or software.(d) Damage caused beyond the reasonable control of Motorola, including damage caused by (i) accident, abuse, misuse; (ii) operating a Product outside its permitted or intended uses as defined in the Product's User Manual, Quick Start Guide, Online Tutorials and other documentation provided to you, including use of the Products for commercial purposes; (iii) improper care and handling (e.g. subjecting the Product to extreme temperatures), abuse or Moto C_LG_en-GB_70131053.fm Page 11 Tuesday, October 25, 2016

12 Safety, Regulatory & Legal en-GBneglect (e.g. broken or bent connectors, ports or SIM/SD card slots); impact damage (e.g. dropping the Product); (iv) contact with liquids, water, rain, extreme humidity, unusually heavy perspiration or other moisture; sand, food, dirt or similar substances (except for Products sold as resistant to such substances), but then only to the extent that the damage was not caused by incorrectly securing the phone's protective elements (e.g. failing to properly close a seal), or such protective elements are damaged or missing (e.g. a cracked back cover), or subjecting a Product to conditions beyond its stated specifications or limits (e.g. IPx7, 30 minutes in 1 metre of fresh water); or (v) flood, fire, earthquake, tornado or other acts of God not within Motorola's reasonable control.(e) Unauthorised service. Defects or damage resulting from someone other than Motorola or a Motorola-authorised service centre servicing, testing, adjusting, installing, maintaining, altering or tampering with the Products.(f) Products that have been modified in any manner without the written permission of Motorola, including Products (i) with serial numbers or other manufacturer codes that have been removed, altered or obliterated; (ii) with mismatched or duplicated serial numbers; (iii) with broken seals or other evidence of tampering; or (iv) which have been modified to alter functionality or capability, or show evidence of attempts to modify them.•WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT’S OPERATING SYSTEM SOFTWARE: ALTERING A PRODUCT’S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS, MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE IT TO BE UNSAFE AND/OR MALFUNCTION AND ANY DAMAGE THAT IS CAUSED THEREFROM WILL, UNLESS OTHERWISE STATED BY MOTOROLA, NOT BE COVERED BY THIS LIMITED WARRANTY.•IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE GOVERNMENT AUTHORISATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION, MODULATION, TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED METHOD OF THE PRODUCT.(g) Defects, damages or the failure of the Product due to any third-party communication service or network you subscribe to or use with the Product.(h) Software, either embedded in, downloaded to or accompanied with the Product.•TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ALL WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, AND MOTOROLA DOES NOT WARRANT THAT THE Moto C_LG_en-GB_70131053.fm Page 12 Tuesday, October 25, 2016

13en-GB Safety, Regulatory & LegalOPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD-PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT OR REFUND AS DETERMINED BY MOTOROLA AT ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.•TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICES PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND THAT.•SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION.Moto C_LG_en-GB_70131053.fm Page 13 Tuesday, October 25, 2016

14 Safety, Regulatory & Legal en-GBMy Product needs service, what should I do? 1. Before attempting to diagnose or repair any Product, please back up all software, applications and other data, including contacts, photos, music and games, which will be erased during the repair process and cannot be reinstalled by Motorola and Motorola shall have no liability therefore.2. Review the online Motorola customer support website at www.motorola.com for troubleshooting information.3. If the Product is still not functioning properly after you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support page of www.motorola.com.4. If your Product is covered by this Limited Warranty, you may be required todownload, or otherwise obtain and accept software updates. You are responsible for any third-party data costs incurred when obtaining the downloads.Before we can provide any further support under this Limited Warranty you must first comply with the warranty processes outlined above, and any repair instructions provided by Motorola.5. If the software update does not fix the problem, you will receive instructions on how and where to send the Product for evaluation. You must supply: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; and (iv) your home and email address and telephone number. Motorola reserves the right to charge you for the cost of sending the Product to and from the authorised service centre.6. If the Product is not covered by this Limited Warranty (and you do not have any other statutory rights in your place of residence), Motorola will inform you of the availability, price and other conditions applicable to such out-of-warranty repair of the Product.Arbitration and Opt-OutArbitr ation and Op t-OutAny controversy or claim arising out of or relating to any Motorola product will be resolved by binding arbitration, instead of in court, unless you opt-out as explained below. The arbitration will take place in a location determined by the arbitrator as set forth in these terms (provided that such location is reasonably convenient for claimant), or a different location as may be mutually agreed upon by the parties. The arbitration will be conducted under the rules for commercial disputes set forth in the Comprehensive Arbitration Rules and Procedures of JAMS (“JAMS Rules and Procedures”). Judgement upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitrator shall be selected pursuant to the JAMS Rules and Procedures. The arbitrator will apply Illinois law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honour claims of privilege recognised at law. In the event that the claimant is able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Motorola will pay as much of the claimant's filing and hearing Moto C_LG_en-GB_70131053.fm Page 14 Tuesday, October 25, 2016

15en-GB Safety, Regulatory & Legalfees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal (other than that claims will not be arbitrated on a class or representative basis), or otherwise conflicts with the rules and procedures established by JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, the portion that is deemed invalid, unenforceable or illegal is that claims will not be arbitrated on a class or representative basis, then the entirety of this arbitration provision shall be null and void, and neither claimant nor Motorola shall be entitled to arbitrate their dispute. Upon filing a demand for arbitration, all parties to the arbitration will have the right of discovery, which shall be completed within sixty days after the demand for arbitration is made, unless further extended by mutual agreement of the parties.THE ARBITRATION OF DISPUTES PURSUANT TO THIS AGREEMENT SHALL BE IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED.Your right to reject: if you do not want this Arbitration provision to apply, you may reject it by sending a written rejection notice which describes this Arbitration provision, includes your name, address, phone number, device, and device serial number, and tells Motorola that you are rejecting this Arbitration provision to: Motorola Mobility LLC, 222 West Merchandise Mart Plaza, Suite 1800, Attn: Arbitration Provision Opt-Out, Chicago, IL 60654 or arbitrat@motorola.com. A rejection notice is only effective if it is signed and Motorola receives the notice within 30 days of purchase. If you do not reject this Arbitration provision within this 30 day time period, you will not be able to reject it at a later date. If you reject this provision, it does not affect your ability to use your Motorola product. If you do not reject this Arbitration provision, it will be effective as of the date of purchase.Copyright & trademarksCopyright & trademarksMotorola Mobility LLC222 W. Merchandise Mart Plaza16th FloorChicago, IL 60654www.motorola.comCertain features, services and applications are network-dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.All features, functionality and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.Note: the images in this guide are examples only.Moto C_LG_en-GB_70131053.fm Page 15 Tuesday, October 25, 2016

70131053*70131053*Please recycle.

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