Motorola Mobility T56XD4 Mobile Cellular Phone User Manual Safety Regulatory and Legal UserMan

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Document ID	3772545
Application ID	n8/Buyk+s6gLTPRgYlls2w==
Document Description	Safety Regulatory and Legal UserMan
Short Term Confidential	No
Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	36.14kB (451795 bits)
Date Submitted	2018-03-07 00:00:00
Date Available	2018-09-16 00:00:00
Creation Date	2018-01-24 10:41:24
Producing Software	Adobe PDF Library 15.0
Document Lastmod	2018-03-05 12:23:14
Document Title	Safety Regulatory and Legal UserMan
Document Creator	Adobe InDesign CC 13.0 (Windows)

en-US
Safety, regulatory, & legal
Where is my legal, safety and regulatory information?.In order to
provide you with better access to this important information, we’ve
made the materials accessible from the phone’s settings menu and
on the web. Please review these materials prior to using your device.
To access the materials from a connected phone, go to Settings
> System > Legal information, and select a topic. To access the
materials on the web, visit www.motorola.com/device-legal.
Regulatory information (e-label). Your mobile device may use an
electronic label (e-label) that provides some regulatory information
about the device. To view the regulatory information (such as FCC ID)
for this device, on the phone, go to Settings > System > Regulatory
information, or visit www.motorola.com/device-legal.
Battery charging. Charge your mobile device using a compatible
Motorola charger, another brand class 2 Limited Power Source USB
charger that complies with USB 1.1, 2.0, 3.0, or greater, and complies
with EN301489-34, EN60950-1 or equivalent, or a high-power USB
port on a PC. Chargers that do not comply with these standards may
be unsafe and may cause slow charging, product damage, or reduced
device performance.
• Your mobile device will not charge if the temperature is too high
or low.
• Only use Motorola-approved batteries, which contain safety
circuitry and are designed to give the best performance in your
mobile device.
• Don.’t use a damaged charger or charger cable to charge your
device.
• Don’t use tools, sharp objects, or excessive force to clean the USB
port, as this may damage your mobile device.
Distractions. Using your mobile device in some circumstances could
distract you and may cause a dangerous situation. Be aware of your
surroundings and environmental hazards when using your mobile
device.
Driving precautions. Responsible and safe driving is your primary
responsibility when driving a vehicle. Always obey local laws and
regulations.
Seizures, blackouts, eyestrain & discomfort. Prolonged use of any
device may cause discomfort in hands, fingers, arms, neck, and other
parts of your body, and may cause eyestrain and headaches. It is good
practice to use your device in a safe area with comfortable ambient
lighting, and take frequent breaks if you feel discomfort. Seek medical
advice if symptoms persist.
In rare cases, flashing patterns or lights, for example in video games
or movies, may cause seizures or blackouts. If you suffer any seizures
or blackouts, or have a history of seizures, stop using your device and
seek medical advice.
Medical devices. If you use an implantable pacemaker or defibrillator,
or other medical device, consult your healthcare provider and the
device manufacturer’s directions before using this mobile device.
If you use a pacemaker or defibrillator, the FCC recommends that you
observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8
inches) from the pacemaker or defibrillator.
• Use the ear opposite the pacemaker or defibrillator to minimize
the potential for interference.
• Turn OFF the mobile device immediately if you have any reason to
suspect that interference is taking place.
Important: Some products contain magnets. Always keep products
with magnets more than 20 cm. (8 in.) from medical devices, such as
pacemakers, internal cardio defibrillators or other devices that can
be affected by a magnetic field. Also, keep away from credit cards, ID
cards and other media that use magnetically encoded information.
Children and animals. Keep your mobile device and its accessories
away from small children and animals. These products are not toys
and maybe hazardous to small children and animals. For example, a
choking hazard may exist for small, detachable parts. Keep plastic
bags away from babies and children to avoid danger of suffocation
and choking. Supervise access. If children use your mobile device and
accessories, monitor their access for their safety, and to help prevent
loss of data or unexpected charges for data or app purchases.
Glass parts. Some parts of your mobile device, like your screen, could
be made of glass. If the glass breaks, chips, or cracks, do not touch
or attempt to remove it. Stop using your mobile device until it can be
repaired by a qualified service center.
Use & care. To care for your Motorola mobile device, please observe
the following:
• Liquids. Don’t expose your mobile device to water, rain, extreme
humidity, sweat, or other liquids.
• Drying. Don’t try to dry your mobile device using a microwave
oven, conventional oven, or dryer.
• Extreme heat or cold. Don’t store, charge, or use your mobile
device in extreme heat or cold.
• Dust and dirt. Don’t expose your mobile device to dust, dirt, sand,
food, or similar materials.
• Cleaning. To clean your mobile device, use only a dry soft cloth.
Don’t use chemicals or compressed air.
• Shock and vibration. Don’t drop your mobile device or expose it
to strong vibration.
• Protection. To help protect your mobile device, always make sure
that any available connectors, compartments and removable
covers are closed and secure, and avoid carrying it with hard
objects such as keys or coins.
Operational warnings. Obey all posted signs when using mobile
devices in public areas.
• Potentially explosive areas: Potentially explosive areas are
often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats),
fuel or chemical transfer or storage facilities, or areas where the
air contains chemicals or particles, such as grain dust, or metal
powders.
Turn off your mobile device before entering such an area, and do
not charge batteries. In such areas, sparks can occur and cause an
explosion or fire.
• Symbol key: Your charger, mobile device, battery (if userremovable), device display, user’s guide, or packaging may contain
symbols, defined as follows:
032374o
032375o
Important safety information follows.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.
Don’t dispose of your battery or mobile
device with your household waste. See
Disposal & recycling for more information.
032376o
Don’t dispose of your battery or mobile
device in a fire.
For indoor use only.
Listening at high volume to music or voice
through a headset or headphone may
damage your hearing.
Specific absorption rate (ICNIRP). [EU, India, Japan, LA, MEA, RU/
CIS, ID]
YOUR MOBILE DEVICE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURE TO RADIO WAVES. The highest SAR values under the
ICNIRP guidelines for your device model are listed below:
Head SAR
[WLAN 5GHz], Wi-Fi,
Bluetooth
0.636W/kg
Body-worn SAR
[LTE BAND 40], Wi-Fi,
Bluetooth
1.365W/kg
To view additional SAR information on your phone, go to Settings
> System > Legal information > RF information. To view the
information on the web, visit www.motorola.com/rfhealth.
User privacy. [ja-JP, MEA] Motorola and Lenovo are committed to
protecting and appropriately using personal data and user information
under our care. To better understand what data Motorola and Lenovo
may collect and use, be sure to review the Motorola and/or Lenovo
privacy policies linked within your device (found at device set-up and
in Settings). Please also be sure to take advantage of the privacy and
security controls and features within your device.
In addition, please note that when your Motorola product is turned on
for the first time (and is connected to the internet), the international
mobile station equipment identity (IMEI) number or serial number
(SN) of this product together with the information about the country
and city where this product is first activated will be registered
with Motorola and/or Lenovo; this will be a one-time registration.
Confirming the mobile phone/tablet’s activation will facilitate aftersales service to you by verifying the product’s authenticity. For the
registration, the data transmitted is less than 1KB.
Supported frequencies and power. This device is capable of
operation on the following frequencies, subject to location and
network availability.
Model XT1925-4, XT1925-5
Operating mode
Frequency range
MHz / Band
Maximum nominal
transmit power
(conducted) dBm
Bluetooth
2400 – 2483.5
20
WLAN
2400 – 2483.5
20
WLAN
5150-5850
23
NFC
13.56
42dBuA/m @10m
1559-1610
N/A
GLONASS/GPS
FM Receive
87.5 – 108
N/A
GSM
5/8/3/2
33.5
UMTS
1/2/5/8
24
LTE
1/3/5/7/8/
20/38/40/41
24
European conformance (CE). The following information is applicable
to mobile devices that carry a CE mark. Contact point: Regulatory
Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane,
Chineham Business Park, Basingstoke, RG24 8WQ, UK.
Hereby, Motorola Mobility LLC declares that the radio
equipment with this declaration and bearing the CE mark is
in compliance with Directive 2014/53/EU.
The full DoC can be found at www.motorola.com/red. Use the search
feature to find your device’s model or type. Your device’s model
and type may be under the battery, under the rear cover, or on the
exterior of the device.
Restrictions of use. This product may be used in the
following European member states subject to the following
restrictions. For products that support Wi-Fi 802.11a/ac (as
defined in your product information): Outside the United
States, this device is restricted to indoor use when
operating in the 5.15 to 5.35 GHz (802.11a) Wi-Fi frequency
band.
AT
BE
BG
CH
CY
CZ
DE
DK
EE
EL
ES
FI
FR
HR
HU
IE
IS
IT
LI
LT
LU
LV
MT
NL
NO
PL
PT
RO
SE
SI
SK
TR
UK
Exposure to RF energy & device operation. [EU] Your mobile device
contains a transmitter and receiver of RF energy. It is designed to
comply with regulatory requirements concerning human RF exposure.
For optimal device performance, and to stay within the RF exposure
guidelines:
• Hold your mobile device normally at your ear when talking on it.
• When using the mobile device next to your body (other than in
your hand or against your head), maintain a distance of 5 mm
from your body to be consistent with how the mobile device is
tested for compliance with RF exposure requirements.
• If you use your mobile device with a non-Motorola accessory
case or holder, make sure the accessory maintains the required
separation distance and has no metallic parts.
Note: [fr-FR] According to the World Health Organization, “many
studies have been carried out over the last twenty years to evaluate
the risks that mobile devices present to health. Up to now, the
negative impact on health of using mobile devices has not been
proven” (Leaflet No. 193). In accordance with French regulations,
we are obliged to include the following recommendations regarding
precautionary measures: you can limit your exposure to radiofrequency energy a) by using your mobile device in areas with good
network coverage, or b) by using a hands-free kit to keep your mobile
device away from your head and body. In this latter case, pregnant
women are advised to keep their mobile device away from their
abdomen. It is also recommended that adolescents keep their mobile
devices away from the lower part of their abdomen.
EU Declaration of Conformity. [tr-TR] [Replace with actual report]
Certifying Organization:
Motorola Mobility UK Ltd., Redwood, Crockford Lane,
Chineham Business Park, Basingstoke, RG24 8WQ, UK.
We, Motorola Mobility LLC, declare under our sole
responsibility that the above named product(s) conform to the
essential requirements of the following European Union directives:

Applied standards. [tr-TR] [Replace with actual report]

Importer company. [tr-TR] Lenovo Technology B.V. Merkezi Hollanda
Turkiye Istanbul Şubesi. Palladium Tower İş Mrk. K.Bakkalköy Mh. Halk
Cad. Kardelen Sokak No:2/1 Kat:3. Ofis No: 13 34746. Tel: +90 216 577
01 00 Atasehir Istanbul Türkiye.
Service life. [tr-TR] This product has an expected service life of 5
(five) years as determined by the Turkish Ministry of Customs and
Trade.
Declaration of Conformity. [tr-TR] This device, containing all Turkish
characters, complies with the ETSI TS 123.038 V8.0.0 and ETSI TS
123.040 V8.1.0 technical specifications. It also complies with EEE
regulations.
Eurasian compliance mark. [RU/CIS] EAC mark covers Russian Type
Approval.
Store and transfer temperature. [RU/CIS] Store and transport in
between +5…+45 degrees Celsius, humidity 5%...95%, away from
heating and electrical equipment, dust, or mud. Use in between
-10…+35 degrees Celsius, humidity 8…85%, away from heating and
electrical equipment, dust, and mud.
Technical specifications. [tr-TR, RU/CIS]
Model(s)
XXXXXX
Form
XXXXXX
Band
XXXXXX
OS
XXXXXX
CPU
XXXXXX
Size
XXXXXX
Display
XXXXXX
Camera
XXXXXX
Data Transfer
XXXXXX
Sensor
XXXXXX
Memory
XXXXXX
Connection
XXXXXX
Browser
XXXXXX
Messaging
XXXXXX
Video/Audio
XXXXXX
Battery
XXXXXX
MOTOROLA MOBILITY LLC GLOBAL
LIMITED WARRANTY MOBILE PHONES
[es-CO, pt-BR, ja-JA, id-ID, PRC, TR]
Motorola Mobility LLC, or its subsidiaries, (“Motorola”) warrants to the
original consumer purchaser (“you”) that the Mobile Phone or Moto
Mod accompanying this warranty, and any in-box accessories which
accompany it (the “Products”), will be free of substantial defects in
material and workmanship for the period noted in the Addendum
(see end of section), beginning from the date of original consumer
purchase (“Warranty Period”) provided that the Products are used for
normal consumer purpose.
Note for Moto Mods owners: This warranty covers only the Moto
Insta-Share Projector, Hasselblad True Zoom, Moto Power Pack, Moto
Style Shell Wilreless Charging, Moto TurboPower Pack, Moto 360
Camera, and Moto Smart Speaker with Amazon Alexa, and Polaroid
Insta-Share Printer Moto Mods. Third-party Moto Mods are not
covered by this warranty, but may be covered by a separate warranty
that accompanies them.
Repairs made by Motorola or its authorized agent under this Limited
Warranty (“Warranty Service”) are covered for the balance of the
original Warranty Period, or for the period noted in the Addendum,
whichever is longer. This Limited Warranty covers only a purchase of
new Products from Motorola or an authorized reseller or authorized
distributor of Motorola Products which are accompanied in-box by
this written Limited Warranty. This Limited Warranty is personal to
you and not transferable. No retailer or other third party is authorized
to make any representations on behalf of Motorola or to modify this
Limited Warranty.
Additional warranty coverage for those Products that contain the
ShatterShield™ Display (not all products contain the ShatterShield™
display, see printed manual for details). The ShatterShield™ display
consists of the internal display panel and embedded lens, which are
warranted against shattering and cracking for four (4) years from
the original date of consumer purchase. Certain phones may include
a protective lens, screen protectors, or other similar external layers,
which are not covered by this additional warranty. All other limitations
and exclusions contained in this Limited Warranty (see “What is not
covered” section), including scratches and other cosmetic damage,
intentional damage or abuse, and normal wear and tear, apply to the
components of the ShatterShield™ display.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR
COUNTRY. FOR CONSUMERS WHO ARE COVERED BY CONSUMER
PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF
PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE,
THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN
ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH
CONSUMER PROTECTION LAWS AND REGULATIONS. FOR A FULL
UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE
LAWS OF YOUR COUNTRY, PROVINCE OR STATE.
What will we do if you make a claim under this
Limited Warranty?
If you make a valid claim under this Limited Warranty, Motorola, or its
Authorized Service Provider will, at their discretion, either (1) repair
the Product using new, used, or reconditioned replacement parts; or
(2) replace the Product with a new or ‘like new’ reconditioned Product
that is the same or similar to the warranted Product; or (3) refund the
purchase price. Repaired or replaced products will be returned to you
in their original factory configuration, plus any applicable software
updates, which may affect use and/or compatibility with third party
applications (for which Motorola shall have no liability). Any refunded
or replaced Product shall become the property of Motorola. To obtain
service under this Limited Warranty, the claim should be made in the
country where the Product was intended for sale; otherwise repair
services are limited to the options available in the country where the
service is requested.
What is not covered?
This Limited Warranty does not cover the following unless they
occurred because of a defect in materials or workmanship:
(a) Normal wear and tear due to the normal aging of the Product,
including parts that are expected to deteriorate over time, such as
batteries, lens liners, or protective coatings.
(b) Cosmetic damage, including scratches, dents, and cracks to
the Products.
(c) Damage caused by the use of non-Motorola branded or
approved products, accessories or software.
(d) Damage caused beyond the reasonable control of Motorola,
including damage caused by (i) accident, abuse, misuse; (ii)
operating a Product outside its permitted or intended uses as
defined in the Products’ User Manual, Quick Start Guide, Online
Tutorials, and other documentation provided to you, including use
of the Products for commercial purposes; (iii) improper care and
handling (e.g. subjecting the Product to temperatures above the
temperature for which the Product is approved), abuse or neglect
(e.g. broken or bent connectors, ports, or SIM/SD card slots);
impact damage (e.g. dropping the Product); (iv) contact with
liquids, water, rain, extreme humidity, unusually heavy perspiration,
vapor or other moisture; sand, food, dirt or other similar substances
(except for Products sold as resistant to such substances), but
then only to the extent the damage was not caused by incorrectly
securing the phone’s protective elements (e.g. failing to properly
close a seal), or such protective elements are damaged or missing
(e.g. a cracked back cover), or subjecting a Product to conditions
beyond its stated specifications or limits (e.g. IPx7, 30 minutes in
1 meter of fresh water); or (v) flood, fire, earthquake, tornado or
other acts of God not within Motorola’s reasonable control.
(e) Unauthorized service. Defects or damage resulting from
someone other than Motorola or a Motorola authorized service
center servicing, testing, adjusting, installing, maintaining, altering,
or tampering with the Products.
(f) Products that have been modified in any manner without the
written permission of Motorola, including Products (i) with serial
numbers or other manufacturer codes that have been removed,
altered or obliterated; (ii) with mismatched or duplicated serial
numbers; (iii) with broken seals or other evidence of tampering; or
(iv) which have been modified to alter functionality or capability, or
show evidence of attempts to modify them.
• WARNING AGAINST UNLOCKING THE BOOTLOADER OR
ALTERING A PRODUCT’S OPERATING SYSTEM SOFTWARE:
ALTERING A PRODUCT’S OPERATING SYSTEM, WHICH
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A
DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER
THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA
AND ITS PARTNERS FOR YOUR SPECIFIC DEVICE MAY
PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE IT TO BE
UNSAFE AND/OR MALFUNCTION AND ANY DAMAGE THAT IS
CAUSED THEREFROM WILL, UNLESS OTHERWISE STATED BY
MOTOROLA, NOT BE COVERED BY THIS LIMITED WARRANTY.
• IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT
IF IT CEASES TO COMPLY WITH THE GOVERNMENT
AUTHORIZATIONS THAT APPROVED ITS RELEASE.
THEREFORE, YOU MUST NOT MAKE CHANGES TO THE
PRODUCT AFFECTING ITS EMISSION, MODULATION,
TRANSMISSION CHARACTERISTICS, INCLUDING POWER
LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS,
SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE
INTENDED METHOD OF USE OF THE PRODUCT.
(g) Defects, damages, or the failure of the Product due to any third
party communication service or network you subscribe to or use
with the Product.
(h) Software, either embedded in, downloaded to, or accompanied
with the Products.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW,
MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ALL
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, AND
MOTOROLA DOES NOT WARRANT THAT THE OPERATION
OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS
LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS,
WORK IN COMBINATION WITH ANY HARDWARE OR
SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES,
BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO,
OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR
APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS
IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
WHERE SUCH STATUTORY OR IMPLIED WARRANTIES
CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE
LIMITED IN DURATION TO THE DURATION OF THE EXPRESS
LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES
OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINED
BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE
10
EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR
WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY
SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS,
INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL
CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,
INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY
MANNER THE TERMS OF THIS LIMITED WARRANTY.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA
SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY, WHETHER
IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY
(INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS;
BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS
OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE
TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE
OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED
WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED
ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE
TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION
OR DATA STORED ON THE PRODUCTS); OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICES
PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING A
CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE
THAT YOU UNDERSTAND THE ABOVE DISCLAIMERS OF
LIABILITY.
• SOME STATES OR JURISDICTIONS DO NOT ALLOW
THE LIMITATION OR EXCLUSION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR
LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR
THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL
INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR
JURISDICTION.
My Product needs service, what should I do?
Locate your valid proof of purchase, showing the date of purchase,
you will need it to obtain warranty coverage.
1. Before attempting to diagnose or repair any Product, please
backup all software, applications, and other data, including
contacts, photos, music, games, which will be erased during the
repair process and cannot be reinstalled by Motorola and Motorola
shall have no liability therefore.
2. Review the online Motorola customer support website at www.
11
motorola.com for troubleshooting information.
3. If the Product is still not functioning properly after you have
followed troubleshooting instructions suggested on this website,
please contact Motorola using the contact details provided on the
customer support page of www.motorola.com.
4. If your Product is covered by this Limited Warranty, you may be
required to download, or otherwise obtain and accept software
updates. You are responsible for any third party data costs
incurred when obtaining the downloads.
Before we can provide any further support under this Limited
Warranty you must first comply with the warranty processes
outlined above, and any repair instructions provided by Motorola.
5. If the software update does not fix the problem, you will
receive instructions on how and where to ship the Product
for evaluation. You must supply: (i) proof of purchase; (ii) a
written description of the problem; (iii) the name of your mobile
network service provider, if applicable; and (iv) your home and
email address and telephone number. Motorola reserves the
right to charge you for the cost of shipping the Product to and
from the authorized service center.
6. If the Product is not covered by this Limited Warranty (and
you do not have any other statutory rights in your place of
residence), Motorola will inform you of the availability, price, and
other conditions applicable to such out-of-warranty repair of the
Product.
Addendum: Warranty periods by country
Country/Region
Warranty Period (Months)
Phone/Charger/Earphone/
Non-Removable Battery/
Removable Battery
Country
X/X/X/X/X
Service & Repairs. If you have questions or need assistance, we’re
here to help. Go to www.motorola.com/support, where you can select
from a number of customer care options.
Copyright & Trademarks. MOTOROLA, the stylized M logo, MOTO,
and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a
trademark of Lenovo. All other product or service names are the
property of their respective owners.
© 2018 Motorola Mobility LLC. All rights reserved.
Manual Number: TBD-A
Motorola Mobility LLC
12
222 W. Merchandise Mart Plaza
Chicago, IL 60654
www.motorola.com
13
Warranty Card [ID, EE (Ukraine, Russian). Keep as separate pages].
No.: ______________________________________________
Customer Name: ___________________________________
Address: __________________________________________
Email: ____________________________________________
Phone: ___________________________________________
Model: ____________________________________________
IMEI Number 1: _____________________________________
IMEI Number 2: _____________________________________
Serial Number: _____________________________________
Part Number: ______________________________________
Dealer Name: ______________________________________
Date of Purchase: __________________________________
Official distributor: _________________________________
Dealer’s Stamp:
Dealer’s Signature: __________________________________
Customer’s Signature: ________________________________
Part A for seller
14
Warranty Card [ID, EE (Ukraine, Russian). Keep as separate pages].
No.: ______________________________________________
Customer Name: ___________________________________
Address: __________________________________________
Email: ____________________________________________
Phone: ___________________________________________
Model: ____________________________________________
IMEI Number 1: _____________________________________
IMEI Number 2: _____________________________________
Serial Number: _____________________________________
Part Number: ______________________________________
Dealer Name: ______________________________________
Date of Purchase: __________________________________
Official distributor: _________________________________
Dealer’s Stamp:
Dealer’s Signature: __________________________________
Customer’s Signature: ________________________________
Part B for seller
15
16
17

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Original Document ID            : xmp.did:e84ca2e2-20e7-ad45-a5ec-6cc1369c38f0
Document ID                     : xmp.id:3820a130-3c81-a042-b531-cec9d9e7ddd8
Rendition Class                 : proof:pdf
Derived From Instance ID        : xmp.iid:366fc1bb-33e4-4544-8299-d5ed6f1c6af0
Derived From Document ID        : xmp.did:366fc1bb-33e4-4544-8299-d5ed6f1c6af0
Derived From Original Document ID: xmp.did:e84ca2e2-20e7-ad45-a5ec-6cc1369c38f0
Derived From Rendition Class    : default
History Action                  : converted
History Parameters              : from application/x-indesign to application/pdf
History Software Agent          : Adobe InDesign CC 13.0 (Windows)
History Changed                 : /
History When                    : 2018:01:24 10:41:24+08:00
Format                          : application/pdf
Producer                        : Adobe PDF Library 15.0
Trapped                         : False
Page Count                      : 17

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