Motorola Mobility T56XD5 Mobile Cellular Phone User Manual Safety Regulatory Legal
Motorola Mobility LLC Mobile Cellular Phone Safety Regulatory Legal
Contents
- 1. GSG Booklet User Manual
- 2. Safety, Regulatory, & Legal User Manual
- 3. User Manual
- 4. User Manual Regulatory
- 5. Safety-regulatory-legal User Manual
Safety, Regulatory, & Legal User Manual
1
en-US
Safety, regulatory, & legal
Where is my legal, safety and regulatory information?.In order to
provide you with better access to this important information, we’ve
made the materials accessible from the phone’s settings menu and
on the web. Please review these materials prior to using your device.
To access the materials from a connected phone, go to Settings
> System > Legal information, and select a topic. To access the
materials on the web, visit www.motorola.com/device-legal.
Regulatory information (e-label). Your mobile device may use an
electronic label (e-label) that provides some regulatory information
about the device. To view the regulatory information (such as FCC ID)
for this device, on the phone, go to Settings > System > Regulatory
information, or visit www.motorola.com/device-legal.
Battery charging. Charge your mobile device using a compatible
Motorola charger, another brand class 2 Limited Power Source USB
charger that complies with USB 1.1, 2.0, 3.0, or greater, and complies
with EN301489-34, EN60950-1 or equivalent, or a high-power USB
port on a PC. Chargers that do not comply with these standards may
be unsafe and may cause slow charging, product damage, or reduced
device performance.
• Your mobile device will not charge if the temperature is too high
or low.
• Only use Motorola-approved batteries, which contain safety
circuitry and are designed to give the best performance in your
mobile device.
• Don.’t use a damaged charger or charger cable to charge your
device.
• Don’t use tools, sharp objects, or excessive force to clean the USB
port, as this may damage your mobile device.
Distractions. Using your mobile device in some circumstances could
distract you and may cause a dangerous situation. Be aware of your
surroundings and environmental hazards when using your mobile
device.
Driving precautions. Responsible and safe driving is your primary
responsibility when driving a vehicle. Always obey local laws and
regulations.
Seizures, blackouts, eyestrain & discomfort. Prolonged use of any
device may cause discomfort in hands, fingers, arms, neck, and other
parts of your body, and may cause eyestrain and headaches. It is good
practice to use your device in a safe area with comfortable ambient
lighting, and take frequent breaks if you feel discomfort. Seek medical
advice if symptoms persist.
In rare cases, flashing patterns or lights, for example in video games
or movies, may cause seizures or blackouts. If you suer any seizures
or blackouts, or have a history of seizures, stop using your device and
seek medical advice.
2
Medical devices. If you use an implantable pacemaker or defibrillator,
or other medical device, consult your healthcare provider and the
device manufacturer’s directions before using this mobile device.
If you use a pacemaker or defibrillator, the FCC recommends that you
observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8
inches) from the pacemaker or defibrillator.
• Use the ear opposite the pacemaker or defibrillator to minimize
the potential for interference.
• Turn OFF the mobile device immediately if you have any reason to
suspect that interference is taking place.
Important: Some products contain magnets. Always keep products
with magnets more than 20 cm. (8 in.) from medical devices, such as
pacemakers, internal cardio defibrillators or other devices that can
be aected by a magnetic field. Also, keep away from credit cards, ID
cards and other media that use magnetically encoded information.
Children and animals. Keep your mobile device and its accessories
away from small children and animals. These products are not toys
and maybe hazardous to small children and animals. For example, a
choking hazard may exist for small, detachable parts. Keep plastic
bags away from babies and children to avoid danger of suocation
and choking. Supervise access. If children use your mobile device and
accessories, monitor their access for their safety, and to help prevent
loss of data or unexpected charges for data or app purchases.
Glass parts. Some parts of your mobile device, like your screen, could
be made of glass. If the glass breaks, chips, or cracks, do not touch
or attempt to remove it. Stop using your mobile device until it can be
repaired by a qualified service center.
Use & care. To care for your Motorola mobile device, please observe
the following:
• Liquids. Don’t expose your mobile device to water, rain, extreme
humidity, sweat, or other liquids.
• Drying. Don’t try to dry your mobile device using a microwave
oven, conventional oven, or dryer.
• Extreme heat or cold. Don’t store, charge, or use your mobile
device in extreme heat or cold.
• Dust and dirt. Don’t expose your mobile device to dust, dirt, sand,
food, or similar materials.
• Cleaning. To clean your mobile device, use only a dry soft cloth.
Don’t use chemicals or compressed air.
• Shock and vibration. Don’t drop your mobile device or expose it
to strong vibration.
• Protection. To help protect your mobile device, always make sure
that any available connectors, compartments and removable
covers are closed and secure, and avoid carrying it with hard
objects such as keys or coins.
3
Operational warnings. Obey all posted signs when using mobile
devices in public areas.
• Potentially explosive areas: Potentially explosive areas are
often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats),
fuel or chemical transfer or storage facilities, or areas where the
air contains chemicals or particles, such as grain dust, or metal
powders.
Turn o your mobile device before entering such an area, and do
not charge batteries. In such areas, sparks can occur and cause
an explosion or fire.
• Symbol key: Your charger, mobile device, battery (if user-
removable), device display, user’s guide, or packaging may contain
symbols, defined as follows:
032374o
Important safety information follows.
032375o
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.
Don’t dispose of your battery or mobile
device with your household waste. See
Disposal & recycling for more information.
032376o
Don’t dispose of your battery or mobile
device in a fire.
For indoor use only.
Listening at high volume to music or voice
through a headset or headphone may
damage your hearing.
Specific absorption rate (ICNIRP). [EU, India, Japan, LA, MEA, RU/
CIS, ID]
YOUR MOBILE DEVICE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURE TO RADIO WAVES. The highest SAR values under the
ICNIRP guidelines for your device model are listed below:
4
Head SAR [Technology & Band], Wi-Fi,
Bluetooth X.xx W/kg
Body-worn SAR [Technology & Band], Wi-Fi,
Bluetooth X.xx W/kg
To view additional SAR information on your phone, go to Settings
> System > Legal information > RF information. To view the
information on the web, visit www.motorola.com/rfhealth.
Contact centers. [APAC, ID, TW]
Thailand 0018008526352 /+66 20269362
South Korea 0079885218264
Indonesia 0018038522246
Singapore 8008526007
Philippines 1800 1855 0288
Vietnam 120852302
Malaysia 1800817032
Hong Kong 2506-3888
Taiwan 00886 2 8758-6163
Australia 1300 138 823
New Zealand 0508 668676
Motorola authorized service centers: [ID]
M-CARE
Jakarta
Itc Roxy Mas Lt.
4 No. 18 Jl. Kyai
hasyim Ashari,
Jakarta Pusat
Tel: 021–6319647
Monday - Saturday
: 11.00-19.00
Sunday : 11-15.00
Semarang
Jl. Jendral
Sudirman 256,
Semarang
Tel: 024-70148778
Monday - Saturday
: 10.00-17.00
Bandung
Balubur Town
Square (Baltos)
Lt. 1 K05 - K06,
Jl. Tamansari,
Bandung
Tel: 089614618594
Monday - Friday :
10.00-18.00
Saturday : 10.00-
15.00
Ruko Mall Roxy
Square No.A1,
Jl.Kyai Tapa No.1,
Jakarta Barat
Tel: 021-56954393
Monday - Friday :
09.00-17.00
Saturday : 09.00-
15.00
Surabaya
Mastech Blok F11
(Maspion Square)
Jl. A. Yani 78,
Surabaya
Tel: 031-8477889
ext.1611
Monday - Saturday
: 11.00-21.00
Cirebon
Jl. Pasuketan No.
63, Cirebon, Jawa
Barat
Tel: 0231-209322
Monday - Friday :
09.00-17.00
Saturday : 09.00-
15.00
5
Ambassador Mall
Lt. 2 Blok A No. 37,
Jakarta Selatan
Tel: 021-5762539
Monday - Sunday :
11.00-20.00
Yogyakarta
Ramai Shopping
Mall Lt.2 No.A26, Jl.
Ahmad Yani No. 73,
Yogyakarta
Tel: 0274-557015
Monday - Friday :
10.00-19.00
Saturday : 10.00-
17.00
Sunday : 10.00-
15.00
Serang
Jl SA tirtayasa
no.8a Simpang
Pocis, Serang,
Banten
Tel: 0254-204882
Monday - Sunday :
10.00-20.00
ITC Cempaka Mas
Lt.6 No.H7-H8, Jl.
Letjen Suprapto,
Jakarta Pusat
Tel: 021-21480901
Monday - Friday :
10.00-19.00
Saturday : 10.00-
17.00. Sunday :
10.00-15.00
Tegal
Ruko Citraland Blok
B No.11, Jl. Sipelem
Raya, Tegal
Tel: 0283-340909
Monday - Friday :
08.30-17.30
Saturday : 08.30-
17.30
Bali
Jl. Ratna no. 65 D,
Denpasar, Bali
Tel: 021-54375250
Monday - Friday :
08.30-16.30
Saturday : 08.30-
16.30
Batam
Komplek Wira
Mustika C-08,
Nagoya, Batam
Tel: 077-8431101
Monday - Friday :
09.00-18.00
Saturday : 09.00-
18.00
Jambi
Jl. Gajah Mada
No.11 - 12, Jambi
(Samping Karaoke
Charly)
Tel: 0741-43789
Ext.102
Monday - Friday :
09.00-17.00
Saturday : 09.00-
15.00
Makassar
MTC Karebosi Lt.3
Blok I No.3-5, Jl.
Jend.Ahmad Yani,
Makassar
Tel: 0411-3635038
Monday - Friday :
10.00-19.00
Saturday : 10.00-
17.00. Sunday :
10.00 - 15.00
Medan
Jl. Sutomo No.490,
Medan
Tel: 061-4568988
Monday - Friday :
09.00-17.00
Saturday : 09.00-
15.00
6
MITRACARE
Jakarta
Komplek Duta
Merlin Blok C No.6-
7, Jl. Gajah Mada
3-5, Jakarta Pusat
10130
Tel: 021-6347726
Monday - Saturday
: 09.00-17.00
Bekasi
Bekasi Cyber
Park Lt.1 Blok
A10 No.10B, Jalan
KH.Noer Ali No.177,
Bekasi
Tel: 021-88955327
Monday - Saturday
: 10.00-19.00
Bandung
Istana Bandung
Electronic Center
Lt.3 Blok A No.06
Jl.Purnawarman
No.13-15, Bandung,
Jawa Barat 40117
Tel: 022-4201887
Monday - Sunday :
10.00-19.00
Pusat Grosir
Cililitan Lantai 3,
No.661, Jl. Mayjen
Sutoyo No. 76
Cililitan, Jakarta
Timur 13640
Tel: 021-80888540
Monday - Saturday:
10.00-19.00
Depok
ITC Depok Lt.3
Cafe No.126,
Jl.Margonda Raya
Kav.56, Pancoran
Mas, Depok, Jawa
Barat 16431
Tel: 08787860022 /
02129502049
Monday - Saturday
: 10.00-19.00
Medan
Ruko Plaza
Millenium Medan,
Jl.Kapten Muslim
No.111 Helvetia,
Medan
Tel: 061-8447598
Monday - Saturday
: 10.00-19.00
Surabaya
Jl.Kusuma Bangsa
92D, Tambaksari,
Surabaya, Jawa
Timur 60136
Tel: 031-5347270
Monday - Saturday
: 08.30-17.30
Makassar
Jl.AP Pettarani
Ruko Massalle
No.94, Makassar,
Sulawesi Selatan
90233
Tel: 0411-457098
Monday - Saturday
: 08.30-17.30
Pekanbaru
Jl.Tuanku Tambusai
No.124, Kota
Pekanbaru, Riau
Tel: 0761-38390
Monday - Saturday
: 08.30-17.30
Palembang
Jl.Letkol Iskandar,
Kel.17 Ilir, Kec.Ilir
Timur I, Palembang,
Sumatera Selatan
30125
Tel: 0711-355886
Monday - Saturday
: 08.30-17.30
Malang
Jl.Soekarno Hatta
PTP II No.1 Kav.2,
Malang, Jawa
Timur
Tel: 0341-402096
Monday - Sunday :
10.00-19.00
Lampung
Jl.Diponegoro
No.177, Kel.Gotong
Royong, Bandar
Lampung
Tel: 0721-262666
Monday - Saturday
: 08.30-17.30
7
Rantau Prapat
Jl.Gatot Subroto
No.5, Rantau
Prapat, Sumatera
Utara
Tel: 0624-22588
Monday - Friday
: 08.30-17.00,
Saturday : 08.30-
15.30
Padang Sidempuan
Jl.Sudirman
X Merdeka
No.41, Week II,
Padangsidimpuan,
Sumatera Barat
Tel: 0634-24195
Monday - Friday
: 08.30-17.00,
Saturday : 08.30-
15.30
UNICOM
Tangerang
Supermall
Karawaci,
Jl.Boulevard
Diponegoro No.105,
Lt.LG #E2/ 2–5
(Area E Center),
Lippo Karawaci,
Tangerang 15811
Tel: 021-5470398 /
082311061658
Monday - Sunday :
10.00-19.00, Public
Holiday : 10.00-
18.00
Bogor
Bogor Trade Mall
Lt.2 Blok A16 No.1B
Jl.H.Juanda No.68,
Bogor 16127
Tel: 0251-8401301 /
8401302
Monday - Sunday :
10.00-18.00
Padang
Jl.Dr.Sutomo No.48,
Simpang Haru Kec.
Padang Timur,
Padang
Tel: 0751-8951821 /
0823 87899712
Monday - Saturday
: 10.00-18.00
Yogyakarta
Plaza Ambarukmo
Lt.LG Blok A12-14
Jl.Laksda Adi
Sucipto, Yogyakarta
55281
Tel: 0274-4331334
Monday - Sunday :
10.00-20.00
Semarang
Jl.Sriwijaya No.173
A Kel.Candi
Kec.Candisari,
Semarang
Tel: 024-8455087
Monday - Saturday
: 09.00-17.00
Solo
Jl.DR.Rajiman
No.241 Jayengan,
Serengan,
Surakarta, Solo,
Jawa tengah
Tel: 0271-668677 /
0878-36055598
Monday - Saturday
: 09.00-17.00
8
Tasikmalaya
Jl.Tentara Pelajar
No.93 Empangsari
Tawang,
Tasikmalaya, Jawa
Barat 46113
Tel: 026-5322750
Monday - Saturday
: 09.00-17.00
Pekalongan
Jl.KH.M.Mansyur
No.70, Pekalongan,
Jawa Tengah
Tel: 0285-426328
Monday - Saturday
: 09.00-17.00
Kediri
Ruko Garden Ville
A12 Jl.Kilisuci,
Kediri, Jawa Timur
64122
Tel: 0354-680681
Monday - Saturday
: 09.00-17.00
Jember
Jl.Sumatera No.88,
Sumbersari,
Jember, Jawa Timur
Tel: 0331-4436252 /
081938363177
Monday - Saturday
: 09.00-17.00
Pati
Jl.Setiabudi No.2A,
Pati, Jawa Tengah
59115
Tel: 082234179826
Monday - Saturday
: 09.00-17.00
Pontianak
Jl.Nusa Indah Baru
No.F5 - Pontianak
Tel: 0561-768470
Monday - Saturday
: 09.00-17.00
Balikpapan
Ruko Bandar Blok
D-09, Jl.Jend.
Sudirman,
Klandasan,
Balikpapan,
Kalimantan Timur
76112
Tel: 0542-739009
Monday - Saturday
: 09.00-17.00
Samarinda
Ruko Simpang
DR.Sutomo No.03
Jl.S.Parman,
Samarinda 75117
Tel: 0541-4120744
Monday - Saturday
: 09.00-17.00
Banjarmasin
Jl.Jendral A.Yani
Km.1 No.39 B
Banjarmasin,
kalimantan Selatan
70233
Tel: 0511-3267889
Monday - Saturday
: 10.00-18.00
Manado
Jl.Pierre Tendean
No.18 Boulevard,
Manado 95111
Tel: 0431-844561
Monday - Saturday
: 10.00-18.00
Kendari
Ruko Senapati
Land Blok A No.36
Jl.Brigjen M.Yunus
(Bypass) Kel.Bende
Kec.Kadia, Kendari,
Sulawesi Tenggara
Tel: 081215921122
Monday - Saturday
: 09.00-17.00
Palu
Jl.Basuki Rahmat
No.24C Kel.Tatura
selatan Kec.Palu
selatan Palu,
Sulawesi Tengah
Tel: 082176774679
Monday - Saturday
: 09.00-17.00
9
Bali
Jl.Teuku Umar 170A,
Dauh puri kuah,
Denpasar, Bali
Tel: 0361-8422375
/ 0361-78870184 /
0361-232163
Monday - Saturday
: 09.00-17.00
Lombok
Jl.Catur
Warga No.10A
Cakranegara,
Mataram, Nusa
Tenggara Barat
83126
Tel: 08175769223
Monday - Saturday
: 09.00-17.00
TAM
Jakarta
Mall Of Indonesia,
Erafone Mega Store
GF 1A, Jl.Raya
Boulevard Barat
14240 6-1 A9,
Kelapa Gading,
Jakarta Utara
Tel: 021-29364707
Monday - Sunday :
10.30-18.30
Bogor
Jambu Dua Bogor,
BEC Ruko Warung
Jambu Blok R1
No. 1
Tel: 0251-8340653
Monday - Sunday :
10.00-18.00
Surabaya
Plaza Marina,
Lt.3 Blok C2-C3
Surabaya
Tel: 031-8470323
Monday - Sunday :
10.00-20.00
Semarang
Jl. Badak Raya
No.47 D, Kel.
Pandeanlamper,
Kec. Gayamsari,
Semarang
Tel: 024-76410154
Monday - Friday :
10.00-18.00,
Saturday : 10.00-
16.00
Supported frequencies and power. This device is capable of
operation on the following frequencies, subject to location and
network availability.
Model XT1925-1, XT1925-2
Operating mode
Frequency range
MHz / Band
Maximum nominal
transmit power
(conducted) dBm
Bluetooth 2400 – 2483.5 20
10
WLAN 2400 – 2483.5 20
WLAN 5150-5850 23
BDS/
GLONASS/GPS
1559-1610 N/A
FM Receive 87.5 – 108 N/A
GSM 5/8/3/2 33
UMTS 1/2/4/5/8 24
LTE 1/2/3/4/5/
7/12/17/28
23
European conformance (CE). The following information is applicable
to mobile devices that carry a CE mark. Contact point: Regulatory
Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane,
Chineham Business Park, Basingstoke, RG24 8WQ, UK.
Hereby, Motorola Mobility LLC declares that the radio
equipment with this declaration and bearing the CE mark is
in compliance with Directive 2014/53/EU.
The full DoC can be found at www.motorola.com/red. Use the search
feature to find your device’s model or type. Your device’s model
and type may be under the battery, under the rear cover, or on the
exterior of the device.
Restrictions of use. This product may be used in the
following European member states subject to the following
restrictions. For products that support Wi-Fi 802.11a/ac (as
defined in your product information): Outside the United
States, this device is restricted to indoor use when
operating in the 5.15 to 5.35 GHz (802.11a) Wi-Fi frequency
band.
AT BE BG CH CY CZ DE DK EE EL ES
FI FR HR HU IE IS IT LI LT LU LV
MT NL NO PL PT RO SE SI SK TR UK
MOTOROLA MOBILITY LLC GLOBAL
LIMITED WARRANTY MOBILE PHONES
[es-CO, pt-BR, ja-JA, id-ID, PRC, TR]
11
Motorola Mobility LLC, or its subsidiaries, (“Motorola”) warrants to the
original consumer purchaser (“you”) that the Mobile Phone or Moto
Mod accompanying this warranty, and any in-box accessories which
accompany it (the “Products”), will be free of substantial defects in
material and workmanship for the period noted in the Addendum
(see end of section), beginning from the date of original consumer
purchase (“Warranty Period”) provided that the Products are used for
normal consumer purpose.
Note for Moto Mods owners: This warranty covers only the Moto
Insta-Share Projector, Hasselblad True Zoom, Moto Power Pack, Moto
Style Shell Wilreless Charging, Moto TurboPower Pack, Moto 360
Camera, and Moto Smart Speaker with Amazon Alexa, and Polaroid
Insta-Share Printer Moto Mods. Third-party Moto Mods are not
covered by this warranty, but may be covered by a separate warranty
that accompanies them.
Repairs made by Motorola or its authorized agent under this Limited
Warranty (“Warranty Service”) are covered for the balance of the
original Warranty Period, or for the period noted in the Addendum,
whichever is longer. This Limited Warranty covers only a purchase of
new Products from Motorola or an authorized reseller or authorized
distributor of Motorola Products which are accompanied in-box by
this written Limited Warranty. This Limited Warranty is personal to
you and not transferable. No retailer or other third party is authorized
to make any representations on behalf of Motorola or to modify this
Limited Warranty.
Additional warranty coverage for those Products that contain the
ShatterShield™ Display (not all products contain the ShatterShield™
display, see printed manual for details). The ShatterShield™ display
consists of the internal display panel and embedded lens, which are
warranted against shattering and cracking for four (4) years from
the original date of consumer purchase. Certain phones may include
a protective lens, screen protectors, or other similar external layers,
which are not covered by this additional warranty. All other limitations
and exclusions contained in this Limited Warranty (see “What is not
covered” section), including scratches and other cosmetic damage,
intentional damage or abuse, and normal wear and tear, apply to the
components of the ShatterShield™ display.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR
COUNTRY. FOR CONSUMERS WHO ARE COVERED BY CONSUMER
PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF
PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE,
THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN
ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH
CONSUMER PROTECTION LAWS AND REGULATIONS. FOR A FULL
UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE
LAWS OF YOUR COUNTRY, PROVINCE OR STATE.
12
What will we do if you make a claim under this
Limited Warranty?
If you make a valid claim under this Limited Warranty, Motorola, or its
Authorized Service Provider will, at their discretion, either (1) repair
the Product using new, used, or reconditioned replacement parts; or
(2) replace the Product with a new or ‘like new’ reconditioned Product
that is the same or similar to the warranted Product; or (3) refund the
purchase price. Repaired or replaced products will be returned to you
in their original factory configuration, plus any applicable software
updates, which may aect use and/or compatibility with third party
applications (for which Motorola shall have no liability). Any refunded
or replaced Product shall become the property of Motorola. To obtain
service under this Limited Warranty, the claim should be made in the
country where the Product was intended for sale; otherwise repair
services are limited to the options available in the country where the
service is requested.
What is not covered?
This Limited Warranty does not cover the following unless they
occurred because of a defect in materials or workmanship:
(a) Normal wear and tear due to the normal aging of the Product,
including parts that are expected to deteriorate over time, such as
batteries, lens liners, or protective coatings.
(b) Cosmetic damage, including scratches, dents, and cracks to
the Products.
(c) Damage caused by the use of non-Motorola branded or
approved products, accessories or software.
(d) Damage caused beyond the reasonable control of Motorola,
including damage caused by (i) accident, abuse, misuse; (ii)
operating a Product outside its permitted or intended uses as
defined in the Products’ User Manual, Quick Start Guide, Online
Tutorials, and other documentation provided to you, including use
of the Products for commercial purposes; (iii) improper care and
handling (e.g. subjecting the Product to temperatures above the
temperature for which the Product is approved), abuse or neglect
(e.g. broken or bent connectors, ports, or SIM/SD card slots);
impact damage (e.g. dropping the Product); (iv) contact with
liquids, water, rain, extreme humidity, unusually heavy perspiration,
vapor or other moisture; sand, food, dirt or other similar substances
(except for Products sold as resistant to such substances), but
then only to the extent the damage was not caused by incorrectly
securing the phone’s protective elements (e.g. failing to properly
close a seal), or such protective elements are damaged or missing
(e.g. a cracked back cover), or subjecting a Product to conditions
beyond its stated specifications or limits (e.g. IPx7, 30 minutes in
1 meter of fresh water); or (v) flood, fire, earthquake, tornado or
other acts of God not within Motorola’s reasonable control.
13
(e) Unauthorized service. Defects or damage resulting from
someone other than Motorola or a Motorola authorized service
center servicing, testing, adjusting, installing, maintaining, altering,
or tampering with the Products.
(f) Products that have been modified in any manner without the
written permission of Motorola, including Products (i) with serial
numbers or other manufacturer codes that have been removed,
altered or obliterated; (ii) with mismatched or duplicated serial
numbers; (iii) with broken seals or other evidence of tampering; or
(iv) which have been modified to alter functionality or capability, or
show evidence of attempts to modify them.
• WARNING AGAINST UNLOCKING THE BOOTLOADER OR
ALTERING A PRODUCT’S OPERATING SYSTEM SOFTWARE:
ALTERING A PRODUCT’S OPERATING SYSTEM, WHICH
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A
DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER
THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA
AND ITS PARTNERS FOR YOUR SPECIFIC DEVICE MAY
PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE IT TO BE
UNSAFE AND/OR MALFUNCTION AND ANY DAMAGE THAT IS
CAUSED THEREFROM WILL, UNLESS OTHERWISE STATED BY
MOTOROLA, NOT BE COVERED BY THIS LIMITED WARRANTY.
• IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT
IF IT CEASES TO COMPLY WITH THE GOVERNMENT
AUTHORIZATIONS THAT APPROVED ITS RELEASE.
THEREFORE, YOU MUST NOT MAKE CHANGES TO THE
PRODUCT AFFECTING ITS EMISSION, MODULATION,
TRANSMISSION CHARACTERISTICS, INCLUDING POWER
LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS,
SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE
INTENDED METHOD OF USE OF THE PRODUCT.
(g) Defects, damages, or the failure of the Product due to any third
party communication service or network you subscribe to or use
with the Product.
(h) Software, either embedded in, downloaded to, or accompanied
with the Products.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW,
MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ALL
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, AND
MOTOROLA DOES NOT WARRANT THAT THE OPERATION
OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS
LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS,
WORK IN COMBINATION WITH ANY HARDWARE OR
SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES,
BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO,
14
OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR
APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS
IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
WHERE SUCH STATUTORY OR IMPLIED WARRANTIES
CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE
LIMITED IN DURATION TO THE DURATION OF THE EXPRESS
LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES
OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINED
BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE
EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR
WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY
SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS,
INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL
CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,
INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY
MANNER THE TERMS OF THIS LIMITED WARRANTY.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA
SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY, WHETHER
IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY
(INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS;
BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS
OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE
TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE
OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED
WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED
ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE
TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION
OR DATA STORED ON THE PRODUCTS); OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICES
PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING A
CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE
THAT YOU UNDERSTAND THE ABOVE DISCLAIMERS OF
LIABILITY.
• SOME STATES OR JURISDICTIONS DO NOT ALLOW
THE LIMITATION OR EXCLUSION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR
LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR
THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL
INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR
JURISDICTION.
15
My Product needs service, what should I do?
Locate your valid proof of purchase, showing the date of purchase,
you will need it to obtain warranty coverage.
1. Before attempting to diagnose or repair any Product, please
backup all software, applications, and other data, including
contacts, photos, music, games, which will be erased during the
repair process and cannot be reinstalled by Motorola and Motorola
shall have no liability therefore.
2. Review the online Motorola customer support website at www.
motorola.com for troubleshooting information.
3. If the Product is still not functioning properly after you have
followed troubleshooting instructions suggested on this website,
please contact Motorola using the contact details provided on the
customer support page of www.motorola.com.
4. If your Product is covered by this Limited Warranty, you may be
required to download, or otherwise obtain and accept software
updates. You are responsible for any third party data costs
incurred when obtaining the downloads.
Before we can provide any further support under this Limited
Warranty you must first comply with the warranty processes
outlined above, and any repair instructions provided by Motorola.
5. If the software update does not fix the problem, you will
receive instructions on how and where to ship the Product
for evaluation. You must supply: (i) proof of purchase; (ii) a
written description of the problem; (iii) the name of your mobile
network service provider, if applicable; and (iv) your home and
email address and telephone number. Motorola reserves the
right to charge you for the cost of shipping the Product to and
from the authorized service center.
6. If the Product is not covered by this Limited Warranty (and
you do not have any other statutory rights in your place of
residence), Motorola will inform you of the availability, price, and
other conditions applicable to such out-of-warranty repair of the
Product.
Addendum: Warranty periods by country
Country/Region Warranty Period (Months)
Phone/Charger/Earphone/
Non-Removable Battery/
Removable Battery
Country X / X / X / X / X
Guarantee policy (Mexico only)
16
[es-US only]
This Guarantee Policy represents the only guarantee that applies to
personal communication Products and Accessories of the Motorola
Trademark that are purchased in Mexico.
Items covered by this Guarantee
It protects the manufacturing defects and hidden defects of the
“Products” and “Accessories” (such as batteries, antennas, chargers,
wired headphones and wireless devices) of the Motorola trademark,
described in the space that for such purpose is established on
the back of this Guarantee Policy, which covers all of the parts,
components, accessories and labor of Motorola Products, as well as
the transportation costs that derive from fulfilling this policy, within
its service network.
The Motorola “Products” that this guarantee protects may be: (a)
cellular phones, (b) smart phones (pocket computer and cellular
phone), (c) beepers, (d) two-way radios, (e) wireless phones.
Motorola, free of charge for you, shall have the option to repair or
replace the “Products”, “Accessories” and components that present
problems and are covered by the Guarantee. Motorola Comercial, S.A.
de C.V. shall use used, equally functioning, refurbished, repaired or
second hand parts or spare parts to repair the “Product.” Software
updates shall not be provided.
Duration of the Guarantee
The duration of the guarantee shall be one year starting from the
purchase date of the new “Product”or “Accessory” at an authorized
establishment.
Procedure for exercising the Guarantee
To demand the fulfillment of this guarantee, the address where the
“Product” or “Accessory” was purchased must be sent to the address
of the Person Responsible for the “Products” and “Accessories” in
Mexico:
Motorola Comercial S.A. de C.V.
Paseo de los Tamarindos No. 100, Piso 1, Oficina 101
Col. Bosques de las Lomas
Del.Cuajimalpa
México, Ciudad de México, C.P. 05120
Número telefónico: 01 800 021 0000
or to the address of the authorized service center (which you can
consult free of charge by calling 01 800 021 0000) and presenting the
“Product” or “Accessory” with its parts and components.
To exercise this guarantee, you must present the “Product”
or “Accessory” and this Guarantee Policy duly sealed by the
establishment where it was purchased. In the event that this policy
17
was not established on the date in which the “Product” or “Accessory”
was purchased, you must present the receipt from this purchase.
Limitations or exceptions of this Guarantee
The guarantee shall not be valid:
• When the “Product” or “Accessory” has been used in conditions
dierent than normal conditions.
• When the “Product” or “Accessory” has not been operated in
accordance with the accompanying usage instructions.
• When the “Product” or “Accessory” has been changed or repaired
by people who are not authorized by the national manufacturer,
importer or respective responsible retailer.
Motorola shall notify the consumer if the service request is covered by
this guarantee policy; in the event that it is not covered, Motorola shall
inform the consumer of the availability, prices and other conditions
that apply to repairing the “Product”.
Motorola shall only replace the “Product” or “Accessory”, upon turning
in the “Product” or “Accessory” purchased.
For more information about the “Product” that needs repairs that are
not covered by this guarantee, please call 01 800 021 0000.
Product model:
Product purchase date:
Seal of authorized distributor or establishment where Product was
purchased:
Note: In other countries, consult the local guarantee laws and
regulations and your local Motorola oce.
Comisión de Regulación de Comunicaciones (CRC). [es-US only]
Approval of equipment consists of verification by the CRC of the
documentation which certifies that an item of terminal equipment
complies with the standards established by the Commission relating
to this matter, bearing in mind that terminal equipment that is
connected to the country’s telecommunication networks must meet
certain technical standards to ensure that it does not cause damage
or interference to these networks, which in turn guarantees proper
service provision by the network supplier to the users with respect
to the terminal.
In accordance with Resolution 1762, the Communications Regulation
Commission approves mobile terminals (TMC and PCS), stationary
table-top and wall-fixed equipment, and satellite equipment.
Therefore, the equipment meets the purposes of approval and can
operate on the TMC and PCS networks established in Colombia. In
accordance with the provisions of Article 13.1.2 of Resolution CRT 087
of 1997, you are hereby informed that it has been included in the CRC
approval register. To find the CRC approval letter for the device, visit
http://www.siust.gov.co/siic/publico/terminal-homologada.
18
This device works with 4G LTE technology and is enabled to operate
on the band 4 - AWS and band 7 - 2,600 MHz.
Information for Chile. [es-US only] This equipment complies with
exemption resolution No. 403 of 2008, and its amendments, from
the Telecommunications Undersecretariat regarding electromagnetic
radiation.
Electrical Requirements. [es-US only]
Battery: XXXX
Adapter: XXXX
Entrance: XXXX
Exit: XXXX
Car Charger: XXXX
Entrance: XXXX
Exit: XXXX
Service & Repairs. If you have questions or need assistance, we’re
here to help. Go to www.motorola.com/support, where you can select
from a number of customer care options.
Copyright & Trademarks. MOTOROLA, the stylized M logo, MOTO,
and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a
trademark of Lenovo. All other product or service names are the
property of their respective owners.
© 2018 Motorola Mobility LLC. All rights reserved.
Manual Number: TBD-A
Motorola Mobility LLC
222 W. Merchandise Mart Plaza
Chicago, IL 60654
www.motorola.com
19
Warranty Card [ID, EE (Ukraine, Russian). Keep as separate pages].
No.: ______________________________________________
Customer Name: ___________________________________
Address: __________________________________________
Email: ____________________________________________
Phone: ___________________________________________
Model: ____________________________________________
IMEI Number 1: _____________________________________
IMEI Number 2: _____________________________________
Serial Number: _____________________________________
Part Number: ______________________________________
Dealer Name: ______________________________________
Date of Purchase: __________________________________
Ocial distributor: _________________________________
Dealer’s Stamp:
Dealer’s Signature: __________________________________
Customer’s Signature: ________________________________
Part A for seller
20
Warranty Card [ID, EE (Ukraine, Russian). Keep as separate pages].
No.: ______________________________________________
Customer Name: ___________________________________
Address: __________________________________________
Email: ____________________________________________
Phone: ___________________________________________
Model: ____________________________________________
IMEI Number 1: _____________________________________
IMEI Number 2: _____________________________________
Serial Number: _____________________________________
Part Number: ______________________________________
Dealer Name: ______________________________________
Date of Purchase: __________________________________
Ocial distributor: _________________________________
Dealer’s Stamp:
Dealer’s Signature: __________________________________
Customer’s Signature: ________________________________
Part B for seller
