Motorola Solutions 89FT4911 Portable 2-Way Radio User Manual APX 3000 User Guide

Motorola Solutions, Inc. Portable 2-Way Radio APX 3000 User Guide

Users Guide

APX 3000 User Guide68012007043-BAPX_3000_M1.book Page 1 Wednesday, December 5, 2012 11:04 AM
APX_3000_M1.book Page 2 Wednesday, December 5, 2012 11:04 AM
EnglishmASTRO® APX™ 3000Digital Portable RadiosQuick Reference CardRF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR PORTABLE TWO-WAY RADIOSATTENTION!This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the guide enclosed with your radio which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable standards and regulations.Radio Controls Turning Radio On/OffControl Buttons for Channels, Zone or Volume* MFB can be programmed to Top, Top Side and Middle Side button. It can be configured to support two features out of Volume, Channel or Zone mode. Making a CallYou may hear Channel Voice Announcement upon entering channel or zone mode if preprogrammed.Sending an Emergency Alarm***Default emergency button press timer is set to 1 second. This timer is programmable, see page 40 in the user guide for details.To exit emergency at any time, press and hold the Emergency button.Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio.!C a u t i o nTop Button*_______________Up Arrow Button**____________AntennaTop Side Button*______________Middle Side Button*______________Down Arrow Button**____________On/Off SwitchIMPORTANT!You must connect a speaker microphone, earpiece or headset to hear the audio indicators; and a GCAI DRSM to see the strings and icons of your radio. •On – Push the On/Off Switch downwards. You see a Green Dot.•Off – Push the On/Off Switch upwards.•Multi-Functional Button (MFB)* – To toggle between Volume, Channel or Zone mode.•Up Arrow Button** – To increase volume; to toggle the channels or zones up.Side Connector CoverBattery ConnectorTransmit/Receive LEDBatteryBluetooth Pairing SpotBluetooth LED•Down Arrow Button** – To decrease volume; to toggle the channels or zones down.1Press the Multi-Functional Button* to the desirable channel or zone mode.2Press the Up/Down Arrow Button to change the channel/zone. 3Adjust volume, if necessary.4Press the PTT button to transmit; release to receive.1Press and release the Emergency button***. 2When acknowledgment is received, you hear four beeps; alarm ends; and radio exits emergency.*PMLN6407A*PMLN6407AMOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 by Motorola Solutions, Inc. All Rights Reserved. 12/12. 1303 East Algonquin Road., Schaumburg, Illinois 60196, U.S.A.APX_3000_M1.book Page 3 Wednesday, December 5, 2012 11:04 AM
EnglishSending an Emergency CallTo exit emergency at any time, press and hold the Emergency button.Sending a Silent Emergency AlarmTo exit emergency at any time, press and hold the Emergency button.LED IndicatorBluetooth Pairing with Mission Critical Wireless PodAudio indications include alert tones and Voice Announcement (feature enabled via CPS). Bluetooth Pairing with Mission Critical Wireless Remote Control Unit (RCU) PMLN6233_ Discreet Mission Critical Wireless RCU is recommended to use with your APX 3000 as it provides additional functionality to this radio.Connecting to Display Remote Speaker Microphone (DRSM)Only DRSM supports the APX 3000 display capability.1Press the Emergency button. 2Press and hold the PTT button. Speak clearly with the microphone near your mouth.3Release the PTT button to end call.4Press and hold Emergency button to exit emergency. 1Press the Emergency button. 2The LED does not light up, and there is no tone.3Silent emergency continues until you press and hold the Emergency button to exit emergency state.ORPress and release the PTT button to exit the Silent Emergency Alarm mode and enter regular dispatch or Emergency Call mode.Solid red Radio is transmitting.Blinking red Radio is transmitting at low battery condition.Rapid blinking red Power-Up failure.Solid green Radio has completed power up.Blinking blue (3 Blinks)Bluetooth is powering On/Off.Slow blinking blue Bluetooth is ready to pair.Rapid blinking blue for two secondsBluetooth fails to connect or disconnect from a device.Solid blue for two secondsBluetooth device is connected or disconnected.Solid blue Bluetooth error.Blinking blue at heartbeat paceRadio is connected with at least one Bluetooth accessory device. 1To hear audio indications, plug the earpiece into the Wireless Pod. ORTo function as a Standalone PTT Device, remove the earpiece.2Power on both your radio and Pod.3Ensure the Bluetooth feature of your radio and Pod are enabled. Ensure the Pod is in pairing mode.4Place the Bluetooth pairing spot of your Pod within one inch from the Bluetooth pairing spot on your radio.1Verify that both your radio and your RCU are powered ON and in pairing mode.2To enter pairing mode on your RCU, press and hold the Trunk button while powering up the RCU.3Place the Bluetooth pairing spot on your RCU within one inch of the Bluetooth pairing spot on your radio.4Radio LED turns solid blue for two seconds and then blinking blue at heartbeat pace to indicate connection is successfully established.1Turn off your Radio.2Align and attach the RSM’s connector to your radio’s side connector.3Secure by tightening the screw on the lower end of the connector.APX_3000_M1.book Page 4 Wednesday, December 5, 2012 11:04 AM
Declaration of ConformityEnglishiDeclaration of Conformity This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.DECLARATION OF CONFORMITYPer FCC CFR 47 Part 2 Section 2.1077(a)Responsible Party Name: Motorola Solutions, Inc.Address: 1303 East Algonquin Road, Schaumburg, Illinois 60196, U.S.A.Phone Number: 1-800-927-2744Hereby declares that the product:Model Name: APX 3000conforms to the following regulations:FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)Class B Digital DeviceAs a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.APX_3000_M1.book Page i Wednesday, December 5, 2012 11:04 AM
Declaration of ConformityEnglishiiNote:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.APX_3000_M1.book Page ii Wednesday, December 5, 2012 11:04 AM
ContentsEnglishiiiContentsThis User Guide contains all the information you need to use the APX™ 3000 Series Digital Portable Radios.Declaration of Conformity . . . . . . . . . . . . . . . . . .iImportant Safety Information . . . . . . . . . . . . . viiRF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR PORTABLE TWO-WAY RADIOS . . viiSoftware Version . . . . . . . . . . . . . . . . . . . . . . .viiiNotice to Users (FCC and Industry Canada) . . . . .viiiInformations importantes sur la sécurité . . . .ixGUIDE SUR L’EXPOSITION AUX RADIOFRÉQUENCES ET LA SÉCURITÉ DU PRODUIT POUR RADIOS PORTATIVES BIDIRECTIONNELLES . . . . . . . . . . . . . . . . . . . . . .ixVersion du logiciel . . . . . . . . . . . . . . . . . . . . . . . xAvis aux utilisateurs (FCC et Industrie Canada) . . . . xComputer Software Copyrights . . . . . . . . . . . .xiDocumentation Copyrights . . . . . . . . . . . . . . . xiDisclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiiGetting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1Notations Used in This Manual . . . . . . . . . . . . . . . . . 1Additional Performance Enhancement . . . . . . . . . . . 2Dynamic System Resilience (DSR) . . . . . . . . . . . . . 2CrossTalk Prevention . . . . . . . . . . . . . . . . . . . . . . . 2Encrypted Integrated Data (EID) . . . . . . . . . . . . . . . 2SecureNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2What Your Dealer/System AdministratorCan Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Preparing Your Radio for Use . . . . . . . . . . . . . .3Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 5Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Attaching the Battery‡ . . . . . . . . . . . . . . . . . . . . . . . . 5Installing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . 6Attaching the Accessory Connector Cover . . . . . . . . 7Installing Accessories with GCAI Connector . . . . . . . 7Turning On Your Radio‡ . . . . . . . . . . . . . . . . . . . . . . 8APX_3000_M1.book Page iii Wednesday, December 5, 2012 11:04 AM
ContentsEnglishivAdjusting the Volume† . . . . . . . . . . . . . . . . . . . . . . . 9Pairing Radio with Pod and Earpiece†‡ . . . . . . . . . . 9Pairing Radio with Mission Critical Remote Control Unit (RCU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Using the Carry Holster . . . . . . . . . . . . . . . . . . . . . 11Inserting to the Carry Holster . . . . . . . . . . . . . . . . . 11Removing Your Radio from the Carry Holster . . . . 11Tying Your Radio and Flexible Antenna to Your Body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Positioning Your Radio and Devices on Your Body 13Installing the Flexible Antenna . . . . . . . . . . . . . . . . 13Strapping the Antenna onto Your Body . . . . . . . . . 15Identifying Radio Controls . . . . . . . . . . . . . . . .16Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . 17Programmable Features . . . . . . . . . . . . . . . . . . . . . 18Assignable Radio Functions . . . . . . . . . . . . . . . . . . 18Assignable Settings or Utility Functions . . . . . . . . . 19Accessing the Preprogrammed Functions . . . . . . . 19Multi-Functional Button (MFB) . . . . . . . . . . . . . . . . 19Using Push-To-Talk (PTT) Button† . . . . . . . . . . . . 20Identifying Status Indicators . . . . . . . . . . . . . .20Status Icons‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22LED Indicators in Surveillance Mode† . . . . . . . . . .23Intelligent Lighting Indicators‡ . . . . . . . . . . . . . . . . 24Alert Tones† . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25General Radio Operation . . . . . . . . . . . . . . . . 28Selecting a Zone† . . . . . . . . . . . . . . . . . . . . . . . . . 28Selecting a Radio Channel† . . . . . . . . . . . . . . . . . . 29Using Mode Select Feature . . . . . . . . . . . . . . . . . . 30Saving a Zone and Channel to a Mode Select Button† . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Receiving and Responding to a Radio Call . . . . . . 31Receiving and Responding to a Call‡ . . . . . . . . . . .31Receiving and Responding to a Private Call (Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32Receiving and Responding to a Telephone Call (Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . .32Making a Radio Call† . . . . . . . . . . . . . . . . . . . . . . . 33Repeater or Direct Operation . . . . . . . . . . . . . . . . . 33Monitoring Features†‡ . . . . . . . . . . . . . . . . . . . . . . 34Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . .34Conventional Mode Operation . . . . . . . . . . . . . . . .34Advanced Features . . . . . . . . . . . . . . . . . . . . . 35APX_3000_M1.book Page iv Wednesday, December 5, 2012 11:04 AM
ContentsEnglishvAdvanced Call Features . . . . . . . . . . . . . . . . . . . . . 35Receiving and Responding to a Selective Call (Conventional Only)†‡ . . . . . . . . . . . . . . . . . . . . . .35Using the Dynamic Regrouping Feature (Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36Requesting a Reprogram (Trunking Only)†‡ . . . . .36Classifying Regrouped Radios . . . . . . . . . . . . . . . .37Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Turning Scan On or Off‡ . . . . . . . . . . . . . . . . . . . . .37Deleting a Nuisance Channel† . . . . . . . . . . . . . . . .38Restoring a Nuisance Channel . . . . . . . . . . . . . . . .38Call Alert Paging†‡ . . . . . . . . . . . . . . . . . . . . . . . . . 39Receiving a Call Alert Page . . . . . . . . . . . . . . . . . .39Emergency Operation†‡ . . . . . . . . . . . . . . . . . . . . . 39Sending an Emergency Alarm . . . . . . . . . . . . . . . .40Sending an Emergency Call (Trunking Only) . . . . .40Sending an Emergency Alarm with Emergency Call 41Sending a Silent Emergency Alarm . . . . . . . . . . . .42Using the Emergency Keep-Alive Feature . . . . . . .42Man Down†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Pre-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . .44Post-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . .44Alerting Tones When Man Down Feature is Triggered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44Triggering Emergency . . . . . . . . . . . . . . . . . . . . . . .45Exiting Man Down Feature . . . . . . . . . . . . . . . . . . .45Re-Initiating Man Down . . . . . . . . . . . . . . . . . . . . . 45Testing the Man Down Feature . . . . . . . . . . . . . . . 46Secure Operations . . . . . . . . . . . . . . . . . . . . . . . . . 47Selecting Secure Transmissions†‡ . . . . . . . . . . . . 47Selecting Clear Transmissions†‡ . . . . . . . . . . . . . 47Managing Encryption . . . . . . . . . . . . . . . . . . . . . . . 48Loading an Encryption Key† . . . . . . . . . . . . . . . . . 48Using the Multikey Feature . . . . . . . . . . . . . . . . . . 48Erasing All the Selected Encryption Keys‡ . . . . . . 49Requesting an Over-the-Air Rekey (ASTRO Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . 49MDC Over-the-Air Rekeying (OTAR) Page . . . . . 50Infinite UKEK Retention . . . . . . . . . . . . . . . . . . . . 50Hear Clear† . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Using Radio Kill‡ . . . . . . . . . . . . . . . . . . . . . . . . . . 51Using Direct Kill . . . . . . . . . . . . . . . . . . . . . . . . . . 51Trunking System Controls†‡ . . . . . . . . . . . . . . . . . . 51Using the Failsoft System . . . . . . . . . . . . . . . . . . . 51Going Out of Range . . . . . . . . . . . . . . . . . . . . . . . . 52Using the Site Trunking Feature . . . . . . . . . . . . . . 52Mission Critical Wireless- Bluetooth® -†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . 53Turning the Bluetooth On . . . . . . . . . . . . . . . . . . . . 53Turning the Bluetooth Off . . . . . . . . . . . . . . . . . . . . 53Re-Pair Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Bluetooth Drop Timer . . . . . . . . . . . . . . . . . . . . . . . 54Pairing the Bluetooth Device with Your Radio . . . . 55APX_3000_M1.book Page v Wednesday, December 5, 2012 11:04 AM
ContentsEnglishviIndicating the Bluetooth Connection is Lost . . . . . . 56Turning the Bluetooth Audio On (Routing the Audio from Your Radio to the Headset) . . . . . . . . . . . . . . . . . . 56Turning the Bluetooth Audio Off (Routing the Audio from the Headset to Your Radio) . . . . . . . . . . . . . . . . . . 57Adjusting the Volume of Your Radio from Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Clearing All Bluetooth Devices Information . . . . . . 57Programming Over Project 25 (POP 25) (ASTRO 25 and ASTRO Conventional) . . . . . . . . . . . . . . . . . . 58Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Flipping the Display on DRSM‡ . . . . . . . . . . . . . . . 58Controlling the Display Backlight‡ . . . . . . . . . . . . . 58Locking and Unlocking the Controls†‡ . . . . . . . . . . 59Turning Voice Mute On or Off†‡ . . . . . . . . . . . . . . . 59Using the Time-Out Timer . . . . . . . . . . . . . . . . . . . 59Using the Conventional Squelch Operation Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Analog Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Digital Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Using the Digital PTT ID Feature‡ . . . . . . . . . . . . . 61Using the Smart PTT Feature (Conventional Only) 61Voice Announcement† . . . . . . . . . . . . . . . . . . . . . . 62Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . 64Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . . .65Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . . .65Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . . .66Taking Care of the Battery†‡ . . . . . . . . . . . . . . . . . 66Checking the Battery Charge Status . . . . . . . . . . . .66LED and Sounds . . . . . . . . . . . . . . . . . . . . . . . . . .66Fuel Gauge Icon . . . . . . . . . . . . . . . . . . . . . . . . . . .66Battery Recycling and Disposal . . . . . . . . . . . . . . .67Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Highlights for the Accessories . . . . . . . . . . . . . . . . 68Appendix: Maritime Radio Use in the VHF Frequency Range . . . . . . . . . . . . . . . . . . . . . . 69Special Channel Assignments . . . . . . . . . . . . . . . . 69Emergency Channel . . . . . . . . . . . . . . . . . . . . . . . .69Non-Commercial Call Channel . . . . . . . . . . . . . . . .69Operating Frequency Requirements . . . . . . . . . . . 70Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Commercial Warranty . . . . . . . . . . . . . . . . . . . 76APX_3000_M1.book Page vi Wednesday, December 5, 2012 11:04 AM
Important Safety InformationEnglishviiImportant Safety InformationRF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR PORTABLE TWO-WAY RADIOS ATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the guide enclosed with your radio which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable standards and regulations.For a list of Motorola-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com/APX Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.This radio transmitter has been approved by Industry Canada to operate with the Motorola-approved antenna types with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio.!C a u t i o nAPX_3000_M1.book Page vii Wednesday, December 5, 2012 11:04 AM
Software VersionEnglishviiiSoftware VersionAll the features described in the following sections are supported by the radio's software version R09.00.00 or later. Check with your dealer or system administrator for more details of all the features supported.Notice to Users (FCC and Industry Canada)This device complies with Part 15 of the FCC rules and RSS 210 of the Industry Canada rules per the conditions listed below:1This device may not cause harmful interference.2This device must accept any interference received, including interference that may cause undesired operation.3Changes or modifications made to this device, not expressly approved by Motorola, could void the user's authority to operate this equipment.APX_3000_M1.book Page viii Wednesday, December 5, 2012 11:04 AM
Informations importantes sur la sécuritéixFrançais CanadienInformations importantes sur la sécuritéGUIDE SUR L’EXPOSITION AUX RADIOFRÉQUENCES ET LA SÉCURITÉ DU PRODUIT POUR RADIOS PORTATIVES BIDIRECTIONNELLESATTENTION! Cette radio est réservée à un usage professionnel seulement pour satisfaire les normes d'exposition à l'énergie RF de la FCC. Avant d'utiliser ce produit, lisez le guide inclus avec votre radio, qui contient d'importantes informations sur le mode d'emploi sécuritaire du produit ainsi que des informations relatives à l'énergie de RF et à son contrôle, afin d'assurer la conformité aux normes et règlements applicables. Pour obtenir une liste d'antennes et d'autres accessoires approuvés par Motorola, consultez le site Web: http://www.motorolasolutions.com/APX Selon la règlementation d'Industrie Canada, cet émetteur radio ne peut être utilisé qu'avec une antenne dont le type et le gain maximal (ou minimal) sont approuvés par Industrie Canada pour cet émetteur. Afin de limiter les interférences radio pour lesautres utilisateurs, le type et le gain de l'antenne doivent être choisis de façon à ce que la puissance isotrope rayonnée équivalente (P.I.R.E.) ne soit pas plus forte qu'il ne le faut pour établir la communication.Le présent émetteur a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne agréés par Motorola et ayant un gain admissible maximal ainsi que l'impédance requise pour chaque type d'antenne indiqué. Les types d'antenne non inclus, dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.Avant d'utiliser ce produit, lisez les directives d'utilisation sécuritaire présentées dans le livret Sécurité du produit et exposition à l'énergie RF accompagnant votre radio.!Mise en gardeAPX_3000_M1.book Page ix Wednesday, December 5, 2012 11:04 AM
Version du logicielxFrançais CanadienVersion du logicielToutes les fonctionnalités décrites dans les sections suivantes sont prises en charge par la version du logiciel R09.00.00 ou ultérieure de la radio.Vérifiez auprès de votre détaillant ou de l'administrateur de système pour obtenir des renseignements sur les fonctionnalités prises en charge.Avis aux utilisateurs (FCC et Industrie Canada)Cet appareil est conforme à la Partie 15 des règlements de la FCC et RSS 210 du règlement d'Industrie Canada selon les conditions énumérées ci-dessous:1Ce dispositif ne doit pas causer d'interférences nuisibles.2Cet appareil doit accepter toute interférence reçue, y compris les interférences qui peuvent perturber le fonctionnement.3Les changements ou les modifications apportées à ce dispositif, non expressément approuvées par Motorola, peuvent annuler le droit de l'utilisateur à utiliser cet équipement.APX_3000_M1.book Page x Wednesday, December 5, 2012 11:04 AM
Computer Software CopyrightsEnglishxiComputer Software CopyrightsThe Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.Documentation CopyrightsNo duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.APX_3000_M1.book Page xi Wednesday, December 5, 2012 11:04 AM
DisclaimerEnglishxiiDisclaimerThe information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others. APX_3000_M1.book Page xii Wednesday, December 5, 2012 11:04 AM
Getting StartedEnglish1Getting StartedTake a moment to review the following:How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1Additional Performance Enhancement . . . . . . . . . . . . . page 2What Your Dealer/System Administrator Can Tell You. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3How to Use This GuideThis User Guide covers the basic operation of the APX™3000 Portables.However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.Notations Used in This ManualThroughout the text in this publication, you will notice the use of WARNING, Caution, and Note. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.An operational procedure, practice, or condition, etc., which may result in injury or death if not carefully observed.An operational procedure, practice, or condition, etc., which may result in damage to the equipment if not carefully observed.Note: An operational procedure, practice, or condition, etc., which is essential to emphasize.!W A R N I N G!!C a u t i o nAPX_3000_M1.book Page 1 Wednesday, December 5, 2012 11:04 AM
Getting StartedEnglish2Additional Performance EnhancementThe following are some of the latest creations designed to enhance the security, quality and efficiency of your radios.Dynamic System Resilience (DSR)DSR ensures your radio system is seamlessly switched to a backup master site dynamically in case of system failure. DSR also provides additional indication e.g. failure detection, fault recovery, and redundancy within the system to address to you who is in need. Mechanisms related to the Integrated Voice and Data (IV & D) or data centric are all supported by DSR.CrossTalk PreventionThis feature prevents crosstalk scenario from happening, especially when a wideband antenna is used. This feature allows the adjustment of the Trident Transmitting SSI clock rate in your radio to be varied from the Receiving Frequency. This subsequently reduced the possibilities of radio frequency interfering spurs and prevents the issues of crosstalk. Encrypted Integrated Data (EID)EID provides security encryption and authentication of IV & D data bearer service communication between your radio and the Customer Enterprise Network.SecureNetSecureNet allows you to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. The MDC OTAR feature will allow you to perform OTAR activities on an MDC channel.APX_3000_M1.book Page 2 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish3What Your Dealer/System AdministratorCan Tell YouCheck with your dealer or system administrator for the correct radio settings, if your radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), to ensure proper operation.You can also consult your dealer or system administrator about the following:•Is your radio preprogrammed with any preset conventional channels?•Which buttons have been preprogrammed to access other features? •What optional accessories may suit your needs?Preparing Your Radio for UseAPX 3000 is a small body radio meant to work together with other light weight accessories such as Mission Critical Wireless Remote Control Unit (RCU), headset and pod in order to interact with you efficiently. IMPORTANT!1Your radio has a Voice Announcement feature (programmable) which provides audible status updates of your radio function through the speaker microphone, earpiece or headset. This helps to confirm the changes you have made when interacting with your radio in covert. See Voice Announcement† on page 62 to learn how this feature works. 2You must connect a GCAI Display Remote Speaker Microphone (DRSM) to see the radio status displayed in words or icons. Most of these radio statuses are mentioned in the content across this manual.APX_3000_M1.book Page 3 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish4Throughout the text in this publication, notice the use of the symbols shown below. They are to remind you that an external accessory is required to see or hear the indications of your radio during an operation procedure, practice, or condition etc., which:The application of these accessories are optional. Consult your agent for the most suitable features and accessories required for you to work with this radio.Assemble your radio by following these steps:Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5Attaching the Battery‡ . . . . . . . . . . . . . . . . . . . . . . . . . . page 5Installing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . page 6Attaching the Accessory Connector Cover . . . . . . . . . . page 7Installing Accessories with GCAI Connector . . . . . . . . . page 7Turning On Your Radio‡ . . . . . . . . . . . . . . . . . . . . . . . . page 8Adjusting the Volume†. . . . . . . . . . . . . . . . . . . . . . . . . . page 9Pairing Radio with Pod and Earpiece†‡ . . . . . . . . . . . . page 9Pairing Radio with Mission Critical Remote ControlUnit (RCU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 10Using the Carry Holster . . . . . . . . . . . . . . . . . . . . . . . . page 11Inserting to the Carry Holster . . . . . . . . . . . . . . . . . . page 11Removing Your Radio from the Carry Holster . . . . . page 11Tying Your Radio and Flexible Antenna to Your Body . page 12Positioning Your Radio and Devices on Your Body . page 13Installing the Flexible Antenna . . . . . . . . . . . . . . . . . page 13†Requires to connect a speaker microphone, earpiece or headset to your radio to hear the audio tones or announcements.‡Requires to connect a DRSM to your radio to read the strings or indications displayed on your radio.APX_3000_M1.book Page 4 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish5Charging the BatteryThe Motorola-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a list of Motorola-authorized batteries available for use with your radio, see Accessories on page 68.Note: When charging a battery attached to your radio, turn your radio off to ensure a full charge.Battery ChargerTo charge the battery, place the battery, with or without your radio, in a Motorola-approved charger. The charger’s LED indicates the charging progress; see your charger’s user guide.For a list of chargers, see Accessories on page 68.Attaching the Battery‡With your radio turned off, slide the battery into your radio’s frame until the bottom latch clicks into place. To avoid a possible explosion:•DO NOT replace the battery in any area labeled “hazardous atmosphere”.•DO NOT discard batteries in a fire.!W A R N I N G!APX_3000_M1.book Page 5 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish6 To remove the battery, turn your radio off. Lift up the latch then slide the battery down to remove the battery from your radio.Note:If your radio is preprogrammed with volatile-key retention, the encryption keys are retained for approximately 30 seconds after battery removal. Check with your dealer or system administrator for more information.You can view the status of the IMPRES™ battery if your radio is using an IMPRES™ battery. See Checking the Battery Charge Status on page 66 for more information.Installing the AntennaWith your radio turned off, set the antenna in its receptacle and turn clockwise to attach it to your radio. To remove the antenna, turn the antenna counterclockwise. Make sure you turn off your radio first.Note: For Flexible Antenna, see Tying Your Radio and Flexible Antenna to Your Body on page 12 for proper steps to strap it to your body. Battery Latch is at the bottom of the battery.APX_3000_M1.book Page 6 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish7Attaching the Accessory Connector CoverThe accessory connector is located on the antenna side of your radio. It is used to connect accessories to your radio.Note: To prevent damage to the connector, shield it with the connector cover when not in use.Insert the hooked end of the cover into the slot above the connector. Press downward on the cover’s top to seat it in the slot. Once in place, rotate the thumbscrew clockwise by hand until tight. To remove the accessory connector cover, rotate the thumbscrew counterclockwise until it disengages from your radio. If the thumbscrew is too tight, use an Allen wrench to loosen it first.Rotate and lift the connector cover to disengage it from your radio.Installing Accessories with GCAI ConnectorConnect a GCAI DRSM to see the icons and strings and hear audio alerts and transmission of your radio. You can also hear the audio alerts with a GCAI Surveillance Earpieces. Hooked EndThumbscrewHex Socket HeadGCAI ConnectorDisplay of the DRSMAPX_3000_M1.book Page 7 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish8Turning On Your Radio‡Push the On/Off Switch to turn the power on or off. You see a green spot when the switch is in the ON position. If the power-up test is successful, you see momentary MOTOROLA on the DRSM.Note: If the power-up test is unsuccessful, you see ER XX/YY (XX/YY is an alphanumeric code) on your DRSM screen. Turn off your radio, check the battery, and turn on your radio. If your radio fails the power-up test again, record the ER XX/YY code and contact your dealer.Note: If the power-up test is successful, but you see HW BRD ABSENT or HW BRD MISMATCH on your DRSM screen, send your radio to the qualified technician to fix this error.If the power-up test is successful, but you see HW BRD FAILED or MAND HW ERROR on your DRSM screen, send your radio to the qualified technician to fix this error.To turn off your radio, push the On/Off Switch until you do not see the green spot.On/Off SwitchAPX_3000_M1.book Page 8 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish9Adjusting the Volume†By default, press the Up and Down Arrow Button to adjust the volume you hear on your headset. Please refer to your agent or qualified radio technician if you need to enable the Up and Down Arrow Button with other function.Note: When using DSRM or headset, ensure that the main speaker is pointed towards you for increased loudness and intelligibility, especially in areas with loud background noises.Ensure the Up and Down Arrow Button is in Volume mode by pressing the Multi Function Button (MFB) to toggle to Volume mode. MFB must be preprogrammed to a programmable button.Pairing Radio with Pod and Earpiece†‡Up Arrow ButtonDown Arrow ButtonMission Critical Wireless PodHeadsetBluetooth Pairing SpotAPX_3000_M1.book Page 9 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish10Plug the earpiece to the wireless Pod.Verify that both your radio and pod are powered ON and in pairing mode. Place the Bluetooth pairing spot on your Pod within one inch of the Bluetooth pairing spot on your radio.Your radio Blue LED lights up solid for 2 seconds once connected and followed by blinking blue at heartbeat pace to indicate there is Bluetooth device connected to your radio. Note: Ensure the microphone is not covered when you speak into the microphone.Your Pod can function as a standalone PTT device without the earpiece.Pairing Radio with Mission Critical Remote Control Unit (RCU)Verify that both your radio and RCU are powered ON and in pairing mode. On your RCU, press and hold the Trunk button while powering up your RCU to enter pairing mode.Place the Bluetooth pairing spot of your RCU within one inch of the Bluetooth pairing spot of your radio.Your radio Blue LED lights up solid for 2 seconds once connected and followed by blinking blue at heartbeat pace to indicate there the Bluetooth device is connected to your radio. Bluetooth Pairing SpotAPX_3000_M1.book Page 10 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish11Using the Carry HolsterInserting to the Carry HolsterPosition your radio within the carry holster with the LEDs facing inward. Slide your radio down into the carry holster.Push your radio to the carry holster until it clicks in place.Your radio is successfully secured to the carry holster.Removing Your Radio from the Carry HolsterPush the hook of the carry holster to release your radio top. APX_3000_M1.book Page 11 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish12Pull your radio out from the carry holster. Tying Your Radio and Flexible Antenna to Your BodyNote: When using this antenna, use only Motorola-approved batteries, wired surveillance and wireless audio accessories. Using approved wired surveillance and wireless audio accessories is important because the use of non-Motorola approved accessories may result in exposure levels, which exceed the occupational/controlled environment RF exposure limits.APX_3000_M1.book Page 12 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish13Positioning Your Radio and Devices on Your BodyAPX 3000 radio is designed to be operated while concealed under your outer garments. See the following pictures for the recommended position to place your radio. Note: You can tape or strap your radio to your body securely without any gap between your radio front surface and skin.Installing the Flexible AntennaWith your radio turned off, set the antenna in its receptacle and turn clockwise to attach it to your radio. Note: The tightening torque allowable is 15 lb-ft (maximum) to avoid damage to the antenna and radio. To remove the antenna, turn the antenna counterclockwise. Make sure you turn off your radio first. APX_3000_M1.book Page 13 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish14•Do not twist or coil the antenna because this will result in antenna performance degradation. See pictures below. !C a u t i o nNot recommended Acceptable•To satisfy compliance with RF Exposure standards and improve radio performance, use the spacers provided to maintain a distance of 0.50 inch (1.27 cm) from your body. See the detail picture below.!C a u t i o nAntennaSpacers0.50 inch gapAPX_3000_M1.book Page 14 Wednesday, December 5, 2012 11:04 AM
Preparing Your Radio for UseEnglish15Strapping the Antenna onto Your BodyPosition the spacers along the antenna to maintain 0.5 inch (1.27cm) from your body. Use tape or strap to fasten the spacer to your body with the methods below. •To improve radio performance, secure the antenna as shown in picture below. Ensure the spacer is upright when strapping it to the body.!C a u t i o nRadioFlexible AntennaSpacers700/800 MHz & VHF AntennaUHF AntennaSpacerTapeAntennaFlat surface on the human bodySpacerStrapAntennaFlat surface on the human bodyAPX_3000_M1.book Page 15 Wednesday, December 5, 2012 11:04 AM
Identifying Radio ControlsEnglish16Identifying Radio ControlsTake a moment to review the following:Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . . . page 17Programmable Features . . . . . . . . . . . . . . . . . . . . . . . page 18Assignable Radio Functions . . . . . . . . . . . . . . . . . . page 18Assignable Settings or Utility Functions . . . . . . . . . page 19Accessing the Preprogrammed Functions . . . . . . . . . page 19Multi-Functional Button (MFB). . . . . . . . . . . . . . . . . page 19Using Push-To-Talk (PTT) Button† . . . . . . . . . . . . . . . page 20APX_3000_M1.book Page 16 Wednesday, December 5, 2012 11:04 AM
Identifying Radio ControlsEnglish17Radio Parts and Controls Transmit/Receive LED11Top Button*1On/Off Switch2Middle Side Button*4Battery12Battery Connector* These radio controls/buttons are programmable.Top Side Button*313 Bluetooth Pairing SpotAntenna7Up Arrow Button*5Down Arrow Button*6Connector Cover8Bluetooth LED910Battery Latch7APX_3000_M1.book Page 17 Wednesday, December 5, 2012 11:04 AM
Identifying Radio ControlsEnglish18Programmable FeaturesAny reference in this manual to controls that are “preprogrammed” means that a qualified radio technician must use your radio’s programming software to assign a feature to a control.Your dealer can program the programmable buttons as shortcuts to radio functions or preset channels/groups depending on the duration of a button press:•Press – Pressing and releasing rapidly.•Long press – Pressing and holding for the preprogrammed duration (between 0.25 seconds and 3.75 seconds).•Hold down – Keeping the button pressed.Assignable Radio FunctionsBucktooth On/Off – Allows you to turn on/off the Bluetooth.Bluetooth Audio Reroute – Allows you to toggle the audio route from your radio to Remote Speaker Microphone or Bluetooth headset.Bluetooth Headset PTT – Keys up your Bluetooth Headset's microphone. For APX3000, this feature can be configured to key up Bluetooth Headset’s microphone, or GCAI’s accessory’s microphone when Bluetooth Headset’s microphone is not available.Bluetooth – Clear All Bluetooth Pairing – Allows you to clear all pairing information for Bluetooth. This is accessed by a long press of the Bluetooth On/Off Button.Call Response – Allows you to answer a private call.Channel Up and Down – Toggles the channel up and down.Emergency – Depending on the programming, initiates or cancels an emergency alarm or call.Internet Protocol – Displays the Internet Protocol (IP) address, device name and status of your radio.Man Down Clear – Clears the alarm of Man Down mode which was triggered when your radio achieves or passes a tilt angle threshold or a combination of the angle threshold and a motion sensitivity level.Mode Change – Toggles to selected channel or zone preprogrammed to your radio.Mode Select – Long-press programs a button with your radio's current zone and channels; then once programmed, the short press of that button jumps your radio to the programmed zone and channel.Monitor (Conventional Only) – Monitors a selected channel for all radio traffic until function is disabled.Nuisance Delete – Temporarily removes an unwanted channel, except for priority channels or the designated transmit channel, from the scan list. APX_3000_M1.book Page 18 Wednesday, December 5, 2012 11:04 AM
Identifying Radio ControlsEnglish19One Touch 1 – Launches a specific feature with one single button-press. Rekey Request – Notifies the dispatcher you require a new encryption key.Reprogram Request (Trunking Only) – Notifies the dispatcher you want a new dynamic regrouping assignment.Scan – Toggles scan on or off.Secure Transmission Select (Conventional and Trunking) – Toggles the Secure Transmission On or Off when the Secure/Clear Strapping fields is set to “Select” for your radio’s current channel, and when your radio is model/option capable. Talkaround/Direct (Conventional Only) – Toggles between using a repeater and communicating directly with another radio.Tx Inhibit – Inhibits transmission. User – Automatically registers with the server.Volume Up and Down – Toggles volume level up and down.Zone Up and Down – Toggles zone up and down.Assignable Settings or Utility FunctionsLight/Flip – Press the button to toggle the display backlight on or off.Controls Lock – Locks or unlocks the programmable buttons.Voice Announcement – Audibly indicates the current feature mode, Zone or Channel you has just assigned.Voice Mute – Toggles voice mute on or off.Accessing the Preprogrammed FunctionsYou can access various radio functions through a short or long press of the relevant programmable buttons.Multi-Functional Button (MFB)This button control enables you to select the features which the Up and Down Arrow Button can adjust. All the programmable buttons can be preprogrammed as MFB. The features available for MFB are:Volume Change – To enable the Up or Down Arrow Button to change the volume of your speaker or headset. Press the Up or Down Arrow Button to increase or decrease the volume level of your headset. Long press the Arrow Button makes coarse tuning of the volume level; short press the Arrow Button makes fine tuning of the volume level. Mode Change – To enable the Up or Down Arrow Button to change the channel or zone. Press the Up or Down Arrow Button to toggle the channel or zone up or down.APX_3000_M1.book Page 19 Wednesday, December 5, 2012 11:04 AM
Identifying Status IndicatorsEnglish20Your radio by default is set to use the primary feature. Short presses of MFB toggle to either the secondary or primary feature.The secondary feature has an inactivity timer. This timer starts when the secondary feature is left idle. Your radio returns to primary feature when this timer expires.Consult your dealer or system administrator for the best option available for MFB.Using Push-To-Talk (PTT) Button†The PTT button can be preprogrammed on your radio’s or RCU’s programmable button. The programmable PTT feature and the PTT button on the Pod serves two basic purposes: •While a call is in progress, the PTT button allows your radio to transmit to other radios in the call.Press and hold down PTT button to talk. Release the PTT button to listen.The microphone is activated when the PTT button is pressed.•While a call is not in progress, the PTT button is used to make a new call. See Monitoring Features†‡ on page 34 for more information.Identifying Status IndicatorsYour radio indicates its operational status through the following:Status Icons‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 20LED Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 22LED Indicators in Surveillance Mode† . . . . . . . . . . . page 23Intelligent Lighting Indicators‡ . . . . . . . . . . . . . . . . . . . page 24Alert Tones†. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 25Status Icons‡The 112 x 32 pixel monochrome display screen of your DRSM shows your radio status and operating conditions.BatteryFor IMPRES™ battery operation only – the icon shown indicates the charge remaining in the battery.For all battery operation – the icon blinks when the battery is low.Received Signal Strength Indicator (RSSI)The number of bars displayed represents the received signal strength for the current site, for trunking only. The more stripes in the icon, the stronger the signal.UVAPX_3000_M1.book Page 20 Wednesday, December 5, 2012 11:04 AM
Identifying Status IndicatorsEnglish21Direct•On = Radio is currently configured for direct radio to radio communication (during conventional operation only).•Off = Radio is connected with other radios through a repeater.Monitor (Carrier Squelch)Selected channel is being monitored (during conventional operation only).Power Level•L = Radio is set at Low power.•H = Radio is set at High power.ScanRadio is scanning.Priority Channel Scan•Blinking dot = Radio detects activity on channel designated as Priority-One.•Steady dot = Radio detects activity on channel designated as Priority-Two.NMH or LJjVote Scan EnabledThe vote scan feature is enabled.Secure Operation•On = Secure operation.•Off = Clear operation.•Blinking = Receiving an encrypted voice call.Bluetooth OnBluetooth is on and ready for Bluetooth connection.Bluetooth ConnectedBluetooth is currently connected to the external bluetooth device.IGbaAPX_3000_M1.book Page 21 Wednesday, December 5, 2012 11:04 AM
Identifying Status IndicatorsEnglish22LED IndicatorThe LED indicator shows the operational status of your radio. Transmit/Receive LEDBluetooth LEDTransmit/Receive LED Bluetooth LED StatusSolid red – Radio is transmitting.Solid red Solid green Radio is upgrading the firmware.Blinking red – Radio is powering up with fatal error. Slow blinking red – Radio is transmitting at low battery condition.Blinking red Blinking blue Radio is powering up with update in progress.Rapid blinking red –Radio has failed the self test upon powering up or encountered a fatal error.Solid yellow – Channel is busy. (Conventional only.)Rapid blinking yellow – Radio is receiving a secured transmission.Solid green – Radio is powering up.Radio is locked.Solid green for three seconds –Radio power up is successful.APX_3000_M1.book Page 22 Wednesday, December 5, 2012 11:04 AM
Identifying Status IndicatorsEnglish23LED Indicators in Surveillance Mode†For covert operation, the LED can be preprogrammed to be turned off at specific zone or channel. During operation in these zone or channel the LED blinking is not seen, instead Voice Announcement can be used to hear and confirm the operation status. Hence, It is recommended to duplicate the channel programming into a separate zone and have the associated Voice Announcement tied to zone to help indicate the LED on/off state, for example “Light Off” “Zone 1”. Using zone control in this case eases going into and out of the zone or channel preprogrammed with the LED on/off setting.Solid green Short blinking blue with long interval Radio is reading or upgrading by CPS.–Blinking blue three times Bluetooth is powering on or off.– Slow Blinking blue Radio is waiting to be paired when no device is connected with radio in Bluetooth.–Blinking blue at heartbeat pace Radio is connected with at least a device in Bluetooth link.–Solid blue for two secondsBluetooth device is connected.Bluetooth device is disconnected. – Blinking blue Radio is clearing Bluetooth pairing information.–Rapid blinking blue for two seconds Radio fails to connect or disconnect from a device.– Solid blue Radio is powering up with Option Board error.Note: No LED indication occurs when your radio receives a clear (non-secured) transmission in trunking Mode.Transmit/Receive LED Bluetooth LED StatusAPX_3000_M1.book Page 23 Wednesday, December 5, 2012 11:04 AM
Identifying Status IndicatorsEnglish24Intelligent Lighting Indicators‡ This feature temporary changes the backlight of the DRSM display screen to indicate a radio event has occurred.Note: This feature must be preprogrammed by a qualified radio technician.Backlight Notification WhenOrange Emergency Alerts Your radio initiates an emergency alarm or call.Your radio receives an emergency alarm or call.Red Critical AlertsYour radio battery is low.Your radio is out of range.Your radio enters failsoft mode.Your radio is unable to establish a full connection with the system.Your radio is unable to authenticate or register with the system.Green Call AlertsYour radio receives a private call.Your radio receives a phone call.Your radio receives a call alert.Your radio receives a selective call.APX_3000_M1.book Page 24 Wednesday, December 5, 2012 11:04 AM
Identifying Status IndicatorsEnglish25Alert Tones†An alert tone is a sound or group of sounds. Your radio uses alert tones to inform you of your radio’s condition. The following table lists these tones and when they occur. You can hear them using the Mission Critical Wireless Bluetooth headset or GCAI DRSM.You Hear Tone Name HeardShort, Low-Pitched ToneRadio Self Test Fail When radio fails its power-up self test.Reject When an unauthorized request is made.Time-Out Timer Warning Four seconds before time out.No ACK Received When radio fails to receive an acknowledgment.Man Down Entry When radio initiates Man Down mode.Long, Low-Pitched ToneTime-Out Timer Timed Out After time out.Talk Prohibit/PTT Inhibit When PTT button is pressed, transmissions are not allowed.Out of Range When PTT button is pressed, radio is out of range of the system.Invalid Mode When radio is on an unpreprogrammed channel.A Group of Low-Pitched Tones Busy When the system is busy.APX_3000_M1.book Page 25 Wednesday, December 5, 2012 11:04 AM
Identifying Status IndicatorsEnglish26Short,Medium-PitchedToneValid Key-Press When a valid key is pressed.Radio Self Test Pass When radio passes its power-up self test.Clear Voice At beginning of a non-coded communication.Priority Channel Received When activity on a priority channel is received.Emergency Alarm/Call Entry When entering the emergency state.Central Echo When central controller has received a request from a radio.Long, Medium-PitchedToneVolume Set When volume is changed on a quiet channel.Emergency Exit When exiting the emergency state.A Group ofMedium-PitchedTonesFailsoft When the trunking system fails.Automatic Call Back When voice channel is available from previous request.Keyfail When encryption key has been lost.Console Acknowledge When emergency alarm, or reprogram request ACK is received.Received Individual Call When Call Alert or Private Call is received.Site Trunking When a SmartZone trunking system fails.You Hear Tone Name HeardAPX_3000_M1.book Page 26 Wednesday, December 5, 2012 11:04 AM
Identifying Status IndicatorsEnglish27Short,High-Pitched Tone (Chirp) Low-Battery Chirp When battery is below preset threshold value.Ringing Phone Call Received When a land-to-mobile phone call is received.Gurgle Dynamic Regrouping (When the PTT button is pressed) a dynamic ID has been received.Talk Permit (When PTT button is pressed) verifying system accepting transmissions.Incremental-Pitched ToneBluetooth Paired When Bluetooth accessory is paired with your radio.Bluetooth Connected When Bluetooth accessory is connected to your radio.Decremental-Pitched ToneBluetooth Unpaired When Bluetooth accessory is unpaired from your radio.Bluetooth Disconnected When Bluetooth accessory is disconnected from your radio.A Group of Very High-Pitched TonesMan Down Continuous ToneWhen radio is in Man Down mode and prepares to transmit Emergency Alarm when the timer of this alarm ends.Doh-Sol MFB Enters Secondary Feature When MFK is toggled to secondary feature.Sol-Doh MFB Exits Secondary FeatureWhen MFK is toggled to exit secondary feature and return to primary feature, or when secondary function timer expires. You Hear Tone Name HeardAPX_3000_M1.book Page 27 Wednesday, December 5, 2012 11:04 AM
General Radio OperationEnglish28General Radio OperationOnce you understand how your APX Portable is configured, you are ready to use your radio.Use this navigation guide to familiarize yourself with the basic Call features:Selecting a Zone†. . . . . . . . . . . . . . . . . . . . . . . . . . . . page 28Selecting a Radio Channel† . . . . . . . . . . . . . . . . . . . . page 29Using Mode Select Feature. . . . . . . . . . . . . . . . . . . . . page 30Saving a Zone and Channel to a Mode Select Button† . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 30Receiving and Responding to a Radio Call. . . . . . . . . page 31Receiving and Responding to a Call‡ . . . . . . . . . . . page 31Receiving and Responding to a Private Call (Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 32Receiving and Responding to a Telephone Call (Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 32Making a Radio Call† . . . . . . . . . . . . . . . . . . . . . . . . . page 33Repeater or Direct Operation . . . . . . . . . . . . . . . . . . . page 33Monitoring Features†‡ . . . . . . . . . . . . . . . . . . . . . . . . page 34Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . . page 34Conventional Mode Operation. . . . . . . . . . . . . . . . . page 34Selecting a Zone†A zone is a group of channels. Use the following procedure to select a zone.Note: Your radio must be preprogrammed to allow you to use this feature.Procedure:1If Selecting a Zone is the secondary function of the Up and Down Arrow Buttons, short press the MFB to toggle to Selecting a Zone mode. You hear the Secondary Mode tone and associated Voice Announcement if configured. ORIf Zone Up or Down feature is pre-programmed on a programmable button, skip to step 2.ORIf Selecting a Zone is the primary function of Up and Down Arrow Buttons, skip to step 2.2Press the Up and Down Arrow Buttons, or the preprogrammed Zone Up or Zone Down buttons to toggle the zone list backward or forward. If configured, you can hear Voice Announcement of the selected zone.3Press the PTT button to transmit on the selected zone channel.See Voice Announcement†on page 62 to understand how the Voice Announcement works.APX_3000_M1.book Page 28 Wednesday, December 5, 2012 11:04 AM
General Radio OperationEnglish29Selecting a Radio Channel†A channel is a group of radio characteristics, such as transmit/receive frequency pairs. Use the following procedure to select a channel.Note: The radio must be preprogrammed to allow you to use this feature. If you select a channel that is not within the preprogrammed band, your radio indicates that it is on an unsupported frequency with an audio warning.Procedure:1If Selecting a Channel is the secondary function of the Up and Down Arrow Buttons, short press the MFB to toggle to selecting channel mode.You hear the Secondary Mode Tone and associated Voice Announcement if configured. ORIf Channel Up or Down feature is pre-programmed on a programmable button, skip to step 2.ORIf Selecting a Channel is the primary function of Up and Down Arrow Buttons, skip to step 2.2Press the Up and Down Arrow Buttons or pre-programmed Channel up or down button to toggle the channel list backward or forward. If configured, you hear Voice Announcement of the selected channel.3Press the PTT button to transmit on the selected channel.See Voice Announcement†on page 62to understand how the Voice Announcement works. APX_3000_M1.book Page 29 Wednesday, December 5, 2012 11:04 AM
General Radio OperationEnglish30Using Mode Select FeatureMode Select allows a long press to save your radio’s current zone and channel to a programmable button. Once it saved, a short-press of the button jumps the transmission to the saved zone and channel.To save the selected zone and channel, press the preprogrammed button.Note: Your radio must be preprogrammed to allow you to use this feature.Saving a Zone and Channel to a Mode Select Button†This feature allows to save two different zones or channels to a preprogrammed button. Procedure:1Toggle your zone and channel to the required zone and channel.2Press the preprogrammed button to save the zone or channel.3You hear a short, medium-pitched tone when the zone and channel is saved.Note: To change the programmed zone and channel, repeat this procedure.APX_3000_M1.book Page 30 Wednesday, December 5, 2012 11:04 AM
General Radio OperationEnglish31Receiving and Responding to a Radio CallOnce you have selected the required channel and/or zone, you can proceed to receive and respond to calls. The Transmitting or Receiving LED lights up solid red when your radio is transmitting. In conventional mode, this LED lights up solid yellow when your radio is receiving a transmission. In trunking mode, there is no LED indication when your radio receives a transmission.If your radio is receiving a secure transmission, this LED blinks yellow.Receiving and Responding to a Call‡Procedure:When you receive a call, depending on how your radio is preprogrammed:1ASTRO Conventional Only:The LED lights up solid yellow. ORTrunking Only:The display shows the caller alias or ID.2Press the PTT button to respond to the call. The LED lights up solid red.3Release the PTT button to listen.See Making a Radio Call† on page 33 for details on making a Talkgroup Call.Transmit/Receive LEDBluetooth LEDAPX_3000_M1.book Page 31 Wednesday, December 5, 2012 11:04 AM
General Radio OperationEnglish32Receiving and Responding to a Private Call (Trunking Only)†‡A Private Call is a call from an individual radio to another individual radio.These one-to-one calls between two radios are not heard by others in the current talkgroup. The calling radio automatically verifies that the receiving radio is active on the system and can display the caller’s ID.Note: Your radio automatically exits the feature, if the feature inactivity timer is enabled and when your radio is left idle and the timer expires. You hear the Inactive Exit Tone upon feature exit.Procedure:When you receive a Private Call:1You hear two alert tones and the LED blinks green. The backlight of the screen turns green and the display shows CALL RCV, alternating with the caller alias (name) or ID (number).2Press the Call Response button within 20 seconds after the call indicators begin.3Press and hold the PTT button to talk. Release the PTT button to listen.4Press the Call Response button to hang up.You cannot initiate a Private Call.Receiving and Responding to a Telephone Call (Trunking Only)†‡This feature allows you to receive calls similar to standard phone calls from a landline phone.Note: Your radio automatically exits the feature, if the feature inactivity timer is enabled and when your radio is left idle and the timer expires. You will hear the Inactive Exit Tone upon feature exit.Procedure:When you receive a Telephone Call:1You hear a telephone-type ringing and the LED blinks green. The backlight of the screen turns green and the display shows PHN CALL.2Press the Call Response button within 20 seconds after the call indicators begin.3Press and hold the PTT button to talk. Release the PTT button to listen.4Press the Call Response button to hang up.You cannot initiate a Telephone Call.APX_3000_M1.book Page 32 Wednesday, December 5, 2012 11:04 AM
General Radio OperationEnglish33Making a Radio Call†Procedure:1Select a zone or channel by: Press the preprogrammed Zone or Channel Up Down Button.ORPress the Up or Down Arrow Button via toggling the MFB.2You hear Voice Announcement of the selected zone or channel if it is enabled.Repeater or Direct OperationThe REPEATER operation increases your radio’s range by connecting with other radios through a repeater. The transmit and receive frequencies are different.The DIRECT or “talkaround operation” allows your radio to bypass the repeater and connect directly to another radio. The transmit and receive frequencies are the same.Procedure:Press the preprogrammed Repeater/Direct button to toggle between talkaround and repeater modes.APX_3000_M1.book Page 33 Wednesday, December 5, 2012 11:04 AM
General Radio OperationEnglish34Monitoring Features†‡Radio users who switch from analog to digital radios often assume that the lack of static on a digital channel is an indication that your radio is not working properly. This is not the case. Digital technology quiets the transmission by removing the “noise” from the signal and allowing only the clear voice or data information to be heard.Use the Monitor feature to make sure a channel is clear before transmitting.Monitoring a ChannelProcedure:1Press the preprogrammed Monitor button to toggle Monitoring on.2Press and hold the PTT button to transmit. The LED lights up solid red.3Release the PTT button to receive (listen).The Carrier Squelch indicator appears on the display when you monitor a channel via the preprogrammed Monitor button.Conventional Mode OperationYour radio may be preprogrammed to receive Private-Line® (PL) calls.Procedure:1Momentarily press the Monitor button to listen for activity. The Carrier Squelch indicator appears on the display.2Press and hold the Monitor button to set continuous monitor operation. The duration of the button press is programmable.3Press the Monitor button again, or the PTT button, to return to the original squelch setting.If you try to transmit on a receive-only channel, you hear an invalid tone until you release the PTT button.APX_3000_M1.book Page 34 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish35Advanced FeaturesUse this navigation guide to learn more about advanced features available with your radio:Advanced Call Features . . . . . . . . . . . . . . . . . . . . . . . page 35Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 37Call Alert Paging†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . page 39Emergency Operation†‡ . . . . . . . . . . . . . . . . . . . . . . . page 39Man Down†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 43Secure Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . page 47Trunking System Controls†‡ . . . . . . . . . . . . . . . . . . . . page 51Mission Critical Wireless - Bluetooth® -†‡ . . . . . . . . . page 53Programming Over Project 25 (POP 25) (ASTRO 25 and ASTRO Conventional) . . . . . . . . . . . . . . . . . . . . . . . page 58Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 58Advanced Call FeaturesReceiving and Responding to a Selective Call (Conventional Only)†‡This feature allows you to receive a call from or to call a specific individual. It is intended to provide privacy and to eliminate the annoyance of having to listen to conversations that are of no interest to you.Procedure:1When you receive a Selective Call, you hear two alert tones and the LED lights up solid yellow. The backlight of the screen turns green momentarily and the display briefly shows CALL RCV.2The speaker unmutes.3Press and hold the PTT button to talk. Release the PTT button to listen.You cannot initiate a Selective Call.APX_3000_M1.book Page 35 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish36Using the Dynamic Regrouping Feature (Trunking Only)†‡This feature allows the dispatcher to temporarily reassign selected radios to a particular channel where they can communicate with each other. This feature is typically used during special operations and is enabled by a qualified radio technician. You will not notice whether your radio has this feature enabled until a dynamic regrouping command is sent by your dispatcher.Note: If you try to access a zone or channel that has been reserved by your dispatcher as a dynamically regrouped mode for other users, an invalid tone sounds.Procedure:1When your radio is dynamically regrouped, it automatically switches to the dynamically regrouped channel. A “gurgle” tone sounds and the display shows the dynamically regrouped channel’s name.2Press the PTT button to talk. Release PTT button to listen.When your dispatcher cancels dynamic regrouping, your radio automatically returns to the zone and channel that you were using before your radio was dynamically regrouped.Requesting a Reprogram (Trunking Only)†‡This feature allows you to notify your dispatcher when you want a new dynamic regrouping assignment.Procedure:1Press the preprogrammed Reprogram Request button to send reprogram request to your dispatcher.2The display alternates between RPGM and PLS WAIT.3If you hear five beeps, your dispatcher has acknowledged the reprogram request. The display shows ACK RCVD.ORIf your dispatcher does not acknowledge the reprogram request within six seconds, a low-pitched alert tone sounds and the display shows NO ACK.APX_3000_M1.book Page 36 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish37Classifying Regrouped RadiosYour dispatcher can classify regrouped radios into either of two categories: Select Enabled or Select Disabled.•Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once you have selected the dynamic-regrouping position.•Select-disabled radios cannot change channels while dynamically regrouped. Your dispatcher has forced your radio to remain on the dynamic-regrouping channel.The Scan or Private Call feature cannot be selected while your radio is Select Disabled.ScanThis feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels.Turning Scan On or Off‡Procedure:1Press the preprogrammed Scan button to toggle Scan on or off.2The display shows SCAN ON and the scan icon, indicating that scan is enabled.ORThe display shows SCAN OFF, indicating that scan is disabled.APX_3000_M1.book Page 37 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish38Deleting a Nuisance Channel†If a channel continually generates unwanted calls or noise (termed a “nuisance” channel), you can temporarily remove the unwanted channel from the scan list.This capability does not apply to priority channels or the designated transmit channel.Note: Deleting a “nuisance” channel is only possible through the preprogrammed Nuisance Channel Delete button.Procedure:1Press and hold the preprogrammed Scan button to delete the nuisance channel.ORWhen your radio is locked onto the channel to be deleted, press the preprogrammed Nuisance Delete button.2Your radio continues scanning the remaining channels in the list.Restoring a Nuisance ChannelProcedure: To restore the deleted nuisance channel, do one of the following:•Turn your radio off and then turning it on again. OR•Stop and restart a scan via the preprogrammed Scan button.OR•Mode change to another channel and back to the original channel.APX_3000_M1.book Page 38 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish39Call Alert Paging†‡This feature allows your radio to work like a pager. Note: This feature must be preprogrammed by a qualified radio technician.Receiving a Call Alert PageProcedure:1When you receive a Call Alert page, you hear four repeating alert tones and the LED blinks green.2The backlight of the screen turns green and the display briefly shows PAGE RCV.You cannot send a Call Alert page.Emergency Operation†‡The Emergency feature is used to indicate a critical situation.If the Top button is preprogrammed to send an emergency signal, this signal overrides any other communication over the selected channel.Your radio supports the following Emergency modes:•Emergency Alarm•Emergency Call (Trunking Only)•Emergency Alarm with Emergency Call•Silent Emergency AlarmCheck with your dealer or system administrator for more information on the programming of this feature.Only one of the Emergency modes above can be assigned to the preprogrammed Emergency button.Note: To exit emergency at any time, press and hold the preprogrammed Emergency button until your radio exit emergency. The timer of this long press can be preprogrammed. Consult the qualified technician to program the duration required.Man Down is an alternate way to activate the Emergency feature on the condition the Emergency must be set up for this feature to operate. APX_3000_M1.book Page 39 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish40See Man Down†‡ on page 43 for details.Sending an Emergency AlarmThis feature lets you send a data transmission, which identifies your radio sending the emergency, to your dispatcher.Note: Emergency button press timer by default is set to 1 second. This timer is programmable from 0 – 6 seconds by a qualified technician. Procedure: 1Press and hold the preprogrammed Emergency button.2The display shows EMERGNCY and the current zone or channel. A short, medium-pitched tone sounds and the LED blinks red momentarily.ORAn invalid tone sounds, if the selected channel does not support emergency.3When you receive your dispatcher’s acknowledgment, the display shows ACK RCVD. Four tones sound, the alarm ends, and your radio exits the Emergency Alarm mode.ORIf no acknowledgement is received, the display shows NO ACK. The alarm ends and your radio exits the Emergency Alarm mode.Sending an Emergency Call (Trunking Only)This feature gives your radio priority access on a channel.Note: Your radio operates in the normal dispatch manner while in Emergency Call, except, if enabled, it returns to one of the following:•Tactical/Non-Revert – You talk on the channel you selected before you entered the emergency state.•Non-Tactical/Revert – You talk on a preprogrammed emergency channel. The emergency alarm is sent on this same channel.Procedure: 1Press the preprogrammed Emergency button.2The display shows EMERGNCY and the current zone or channel. A short, medium-pitched tone sounds.ORAn invalid tone sounds, if the selected channel does not support emergency.3Press and hold the PTT button. Speak clearly with your microphone near your mouth.4Release the PTT button to end the transmission and wait for a response from your dispatcher.5Press and hold the preprogrammed Emergency button until your radio exits the Emergency Call mode.APX_3000_M1.book Page 40 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish41Note: The timer of this long press can be preprogrammed. Consult your qualified technician to program the duration required.Sending an Emergency Alarm with Emergency CallProcedure: 1Press the preprogrammed Emergency button.2The display shows EMERGNCY and the current zone or channel. A short, medium-pitched tone sounds and the LED blinks red momentarily.ORAn invalid tone sounds, if the selected channel does not support emergency.3Your radio enters the Emergency Call state when:You receive your dispatcher’s acknowledgment. The display shows ACK RCVD.ORYou receive no acknowledgement. The display shows NO ACK. ORYou press the PTT button while in the Emergency Alarm mode.4Press and hold the PTT button. Speak clearly with the microphone near your mouth.5Release the PTT button to end the transmission and wait for a response from your dispatcher.6Press and hold the preprogrammed Emergency button until your radio exits the Emergency Call mode.Note: The timer of this long press can be preprogrammed. Consult the qualified technician to program the duration required.APX_3000_M1.book Page 41 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish42Sending a Silent Emergency AlarmThis feature allows you to send an Emergency Alarm to another radio without any audio or visual indicators.Procedure: 1Press the preprogrammed Emergency button.2The display shows no changes, the LED does not light up, and you hear no tones.3The silent emergency state continues until you:Press and hold the preprogrammed Emergency button for about a second to exit the Silent Emergency Alarm mode.ORPress and release the PTT button to exit the Silent Emergency Alarm mode and enter regular dispatch or Emergency Call mode.Note: For ALL Emergency signals, when changing channels:•If the new channel is also preprogrammed for Emergency, you can change channels while in Emergency operation. The emergency alarm or call continues on the new channel.•If the new channel is NOT preprogrammed for Emergency, the display shows NO EMERG. You hear an invalid tone until you exit the Emergency state or change to a channel preprogrammed for Emergency.Using the Emergency Keep-Alive FeatureThis feature, when enabled, prevents your radio from being turned off via the On/Off Switch when your radio is in the Emergency state.Note: Your radio only exits the Emergency state using one of the ways mentioned in the previous sections. See Sending an Emergency Alarm on page 40, Sending an Emergency Call (Trunking Only) on page 40, Sending an Emergency Alarm with Emergency Call on page 41, or Sending a Silent Emergency Alarm on page 42. APX_3000_M1.book Page 42 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish43Man Down†‡Man Down condition is determined based upon your radio tilt angle or a combination of radio tilt angle and the lack of radio motion.Man Down feature is an alternate way to activate the Emergency feature if Emergency has been programmed in your radio. Your radio automatically activates Emergency Alarm or Call when your radio achieves or passes a tilt angle threshold or a combination of the angle threshold and your radio motion is below the motion sensitivity level, depending upon how your radio is programmed. Your radio must stay in this condition for a preprogrammed amount of time before the Emergency Alarm or Call is activated.Note: It is recommended that an Emergency button is preprogrammed in order to allow you to exit the emergency condition.The Man Down feature provides a Clear function to you. After a Man Down condition has been detected, you can press a preprogrammed Clear button to cancel the Man Down condition. Your radio remains in the Man Down state without triggering an emergency condition until your radio is moved out of the Man Down state, at which point Man Down functionality resumes.The Man Down feature has three phases: iYour radio senses the Man Down condition and Pre-Alert Timer is initiated. ii Man Down condition continues for the time duration defined in the Pre-Alert Timer field. At the end of this time, your radio alerts you on the Man Down status with an audible alert tone and Man Down text on the screen. The Post-Alert Timer also initiates at this point.iii Man Down condition continues for the time duration defined in the Post-Alert Timer field. Once the timer expires, the Emergency alarm is transmitted. The Man Down Clear function is used in this phase to cancel the Man Down condition.The following scenarios affect the timers:•Pressing the PTT button suspends the Man Down timers; releasing the PTT button reinitiates the Pre-Alert Timer. •Pressing other buttons on your radio does not impact these timers.•Repositioning your radio exits the Man Down feature, which stops and resets the timers.•Pressing a preprogrammed Clear button to stops and resets the timers. The timers do not restart until your radio is repositioned.APX_3000_M1.book Page 43 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish44Note: Emergency must be set up for this feature to operate. For details on operating the Emergency alerts, please see Emergency Operation†‡ on page 39.If your radio is preprogrammed to horizontal only, it must be worn in a vertical position otherwise the Man Down alert may be inadvertently triggered. When your radio is programmed with Man Down feature, special care is required when charging your radio with a wall mounted charger. See Handling Your Radio on page 65 for details.Pre-Alert TimerThis timer sets the amount of time that a Man Down condition must be present before your are warned of the Man Down condition. When your radio detects that it has returned to the vertical position or when your radio detects motion, the Pre-Alert timer stops and is reset. The Pre-Alert timer reinitiates when your radio detects it is in the horizontal position or motionless again.Post-Alert TimerThis timer sets the amount of time your radio needs to remain in the Man Down condition before the Emergency alarm is transmitted. When the Post-Alert Timer is initiated, your radio alerts you with an audible tone and displays the “MAN-DOWN” text. See Exiting Man Down Feature on page 45 to exit Man Down feature.Alerting Tones When Man Down Feature is TriggeredThe Man Down alert tone volume is directly related to your radio’s volume. Ensure that your radio’s volume is loud enough so that you do not miss the Post-Alert tone. Note: If your radio is programmed with Silent Emergency, your radio inhibits the alert tone and visual alert associated with the emergency feature.Note: If your radio is programmed in Surveillance Mode, your radio inhibits all tones and lights on your radio including the Man Down tones.APX_3000_M1.book Page 44 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish45Triggering EmergencyWhen you have not clear the Man Down condition and the Post-Alert Timer comes to an end, Emergency Alarm or call is triggered. Your radio sends emergency message to units within the same Talkgroup. Your radio also sends ID number and GPS coordinates to your dispatcher if these features are enabled. See Emergency Operation†‡ on page 39 for details regarding exiting Emergency mode.Note: At this point the Man Down features is complete. Use normal Emergency procedures to cancel Emergency transmissions.Exiting Man Down FeatureIf you are not in a real Man Down situation, you should exit the Man Down feature and prevent emergency from going off with the following operation.Procedure:Repositioning your radio or shaking your radio (when motion sensitivity is enabled).ORPress the preprogrammed Man Down Clear button to exit.Re-Initiating Man DownAfter exiting the Emergency Operation when your radio is still in Man Down condition (tilted achieving threshold angle or motionless), reinitiate the Man Down feature by exiting the Man Down condition. Procedure:Return your radio to the vertical positionORShake your radio (when motion sensitivity is enabled).APX_3000_M1.book Page 45 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish46Testing the Man Down FeatureNote: Enable the Emergency feature with Silent Alarm disabled, but not in Surveillance Mode before running this test on your radio.Procedure:When Man Down is enabled on your radio:1Turn your radio on and place in the vertical position, for at least 5 seconds.2Lay your radio down in the horizontal position. 3Wait for alert tone.4Your radio alerts with audible tone and displays MAN-DOWN.ORIf no tone is heard, make sure that the Man Down feature is enabled on your radio. If Man Down feature was not enabled, please enable it and go through steps 1,2 and 3 again.ORIf the Man Down feature is enabled and no tone is heard, send your radio to a qualified technician.Handling Man Down Functional Error MessagesProcedure:1If your radio display shows one of the following error messages: HW BOARD ABSENT, MAND HW ERROR or HW BRD MISMATCH. Send your radio to the qualified technician to fix this error. APX_3000_M1.book Page 46 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish47Secure OperationsSecure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels.Unlike other forms of security, Motorola digital encryption provides signaling that makes it virtually impossible for others to decode any part of an encrypted message.Selecting Secure Transmissions†‡Procedure:Press the preprogrammed Secure/Clear button to toggle to clear mode.Note: If the selected channel is preprogrammed for clear-only operation – when you press the PTT button, an invalid mode tone sounds and the display shows CLR TX. Your radio cannot transmit until you toggle the Secure/Clear button to the clear mode.Selecting Clear Transmissions†‡Procedure:Press the preprogrammed Secure/Clear button to the clear secure mode.Note: If the selected channel is preprogrammed for secure-only operation – when you press the PTT button, an invalid mode tone sounds and the display shows SEC TX. Your radio cannot transmit until you toggle the Secure/Clear button to the secure mode.The radio can be configured to ignore the clear voice or insecured transmission when the radio is in secured transmission. Check with your agent for details.Advanced APX_3000_M1.book Page 47 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish48Managing EncryptionLoading an Encryption Key†Note: Refer to the key-variable loader (KVL) manual for equipment connections and setup.Procedure:1Attach the KVL to your radio. 2All other radio functions are locked out, except for power down, backlight, and volume.3Select the required keys and press the Menu Select button directly below LOAD on the KVL. This loads the encryption keys into your radio.4When the key has been loaded successfully, your radio sounds a short tone for single-key radios.ORWhen the key has been loaded successfully, your radio sounds an alternating tone for multikey radios.5The KVL prompts that keyload is successful.Using the Multikey FeatureThis feature allows your radio to be equipped with different encryption keys and supports the DES-OFB algorithm.There are two types:•Conventional Multikey – The encryption keys can be tied (strapped), on a one-per-channel basis, through Customer Programming Software. If talkgroups are enabled in conventional, then the encryption keys are strapped to the talkgroups.•Trunked Multikey – If the radio is used for both conventional and trunked applications, strap the encryption keys for trunking on a per-talkgroup or announcement-group basis. In addition, a different key may be strapped to other features, such as dynamic regrouping, failsoft, or emergency talkgroup.APX_3000_M1.book Page 48 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish49Erasing All the Selected Encryption Keys‡This feature allows you to erase all or selected encryption keys.Procedure:Use the preprogrammed Top Side button and Top button to erase the single key in radios with the single-key option, and to erase all keys in radios with the multikey option.1Press and hold the Top Side button.2While holding Top Side button down, press the Top (Emergency) button.3The display shows PLS WAIT. 4When all the encryption keys have been erased, the display shows ALL ERASED. Note: DO NOT press the Top/Emergency button before pressing the Top Side button, unless you are in an emergency situation as this sends an emergency alarm.Requesting an Over-the-Air Rekey (ASTRO Only)†‡This feature, also known as OTAR, allows your dispatcher to reprogram the encryption keys in your radio remotely. Your dispatcher performs the rekey operation upon receiving a rekey request from you.Procedure:1Press and hold the preprogrammed Rekey Request button to send the rekey request. 2If the rekey operation fails, a bad-key tone sounds and the display shows RKY FAIL. Note: The rekey operation failure indicates that your radio does not contain the Unique Shadow Key (USK). This key must be loaded into your radio with the key-variable loader (KVL) before the rekey request can be sent.Refer to your local key management supervisor for more information.APX_3000_M1.book Page 49 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish50MDC Over-the-Air Rekeying (OTAR) PageThis feature allows to view or define MDC Over-the-Air Rekeying (OTAR) features.It is applied only when operating in secure encrypted mode and only for conventional communications. In additional to Rekey Requests, OTAR transmissions include Delayed Acknowledgements, and Power-up Acknowledgements. Some of the options selected may also need to be set up at the Key Management Controller (KMC) site to work properly.Note: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.Infinite UKEK RetentionThis feature enables Unique Key Encryption Key (UKEK) to be permanently stored in your radio even when all of the encryption keys is erased. Without this UKEK key, your radio could not be over the air rekeyed. Note: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.Hear Clear† There are two components of Hear Clear. 1Companding:Reduces the channel noise, e.g. OTA transmission, that is predominantly present in UHF2 and 900 MHz channel with the following features.•Compressor – reduces the background noise flow and the speech signal at transmitting radio.•Expander – expands the speech while the noise flow remains the same at receiving radio.2Random FM Noise Canceller (Flutter Fighter):Reduces the unwanted effects of random FM noise pulses caused by channel fading under high Signal-to-Noise (S/N) conditions such as in a moving in a transportation. The fading effects, heard as audio pops and clicks, are cancelled without affecting the desired audio signal. The Random FM Noise Canceller operates only in receive mode.Note: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.APX_3000_M1.book Page 50 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish51Using Radio Kill‡This feature allows you to render your radio or another radio inoperable if the radio is misplaced or lost. When a radio is killed, the DRSM display turns blank and all functions of the radio are not usable.The killed radio can only be recovered from KILL with a special device. Consult an authorised and qualified technician for details.Using Direct KillDirect Kill allows you to make your own radio inoperable.Procedure:1Press and hold Top Side Button then press the Orange button until the display turns blank and becomes inoperable.Trunking System Controls†‡Using the Failsoft SystemThe failsoft system ensures continuous radio communications during a trunked system failure. If a trunking system fails completely, your radio goes into failsoft operation and automatically switches to its failsoft channel.Procedure:1During failsoft operation, your radio transmits and receives in conventional operation on a predetermined frequency.2A medium-pitched tone sounds every 10 seconds and the display shows FAILSOFT. When the trunking system returns to normal operation, your radio automatically leaves failsoft operation and returns to trunked operation.APX_3000_M1.book Page 51 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish52Going Out of RangeWhen your radio goes out of the range of the system, it can no longer lock onto a control channel. Procedure:1A low-pitched tone sounds. AND/ORThe display shows the currently selected zone/channel combination and OUT RNG. 2Your radio remains in this out-of-range condition until:It locks onto a control channel.ORIt locks onto a failsoft channel.ORIt is turned off.Using the Site Trunking FeatureIf the zone controller loses communication with any site, that site reverts to site trunking.You hear a group of medium pitched tone and the display shows the currently selected zone/channel combination and STE TRNK.Note: When this occurs, you can communicate only with other radios within your trunking site.APX_3000_M1.book Page 52 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish53Mission Critical Wireless- Bluetooth® -†‡Note: The use of this feature requires the Bluetooth Software.This feature allows your radio to extend its functionality by connecting to external proprietary Motorola Accessories. The default setting for a Bluetooth-enabled radio is Bluetooth ON. See Turning the Bluetooth Off on page 53 to turn the Bluetooth OFF.Note: Your radio must be preprogrammed by qualified technician to enable this feature.Turning the Bluetooth On Procedure:1Press the preprogrammed button to turn the Bluetooth on. 2Blue LED blinks three times and a short, medium-pitched tone sounds. The display shows momentary BT ON, and b appears to indicate Bluetooth is on.ORBlue LED blinks three times and lights up solid blue. The display shows BT ON FL to indicate Bluetooth has failed to launch.The Bluetooth can be preprogrammed to always ON if you need to use Bluetooth most of the time. Check with the qualified technician if this is suitable with your needs.Turning the Bluetooth Off Procedure:1Press the preprogrammed button to turn the Bluetooth off.2The Blue LED blinks three times, a short, medium-pitched tone sounds. The display shows momentary BT OFF, and b disappears.Re-Pair TimerThere are two options for configuring your radio’s Bluetooth pairing type. The type defines the duration your radio and the accessory retain the pairing information.•Immediate – (For headset and PTT only.) When your radio and/or device is turned off after pairing, the keys are lost. Due to this, when your radio and your device are turned back on, they are unable to re-connect. You must re-pair the devices to re-establish a new set of pairing keys. See Pairing the Bluetooth Device with Your Radio on page 55. •Infinite – (For headset, PTT and data devices.) When your radio and/or device are turned off after pairing, keys are NOT lost. When your radio and the device are turned back on, they APX_3000_M1.book Page 53 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish54can resume the Bluetooth connection without your intervention. Bluetooth Drop Timer The Bluetooth Drop Timer has two different settings and functions, depending upon the selection of the Re-Pair Timer.Check with your dealer or system administrator for more information about these timers. See Pairing the Bluetooth Device with Your Radio on page 55 to establish the Bluetooth Connection. Re-Pair Timer Options Re-Pair Timer ScenariosImmediate(for headset and PTT only)•When your radio is powered OFF, pairing key is lost immediately, and accessory attempts to pair again. If pairing is unsuccessful within the Drop Timer value, the accessory automatically powers OFF.•When the accessory is powered OFF, all keys are lost immediately, and you must re-pair the devices.•When the devices lose Bluetooth connection, the devices will attempt to re-establish Bluetooth Connection within the Drop Timer value.Infinite(for headset, PTT and data devices)•When your radio is powered OFF, the accessory attempts to re-establish the Bluetooth Connection for a period of time depending upon the Drop Timer value. If the devices fails to reconnect within the period, the accessory then powers OFF.Re-Pair Timer Options Drop Timer OptionsImmediate(for headset and PTT only)0 – 15 minutes programmable buffer time to re-establish the Bluetooth Connection when the Bluetooth signal is out of range. If either device powers OFF, the pairing keys are immediately cleared from both devices and the devices must re-pair. Infinite(for headset, PTT and data devices)This Timer only applies to the Accessory. The programmable timer choices are: 0 – 15 minutes, 2 hours, 4 hours or 8 hours.This is a "stay alive" time that the Accessory will remain ON without the devices re-connecting before powering off. Your radio will remain ON until you power the Radio OFF. Your Radio and Accessory will remain paired indefinitely. Once the devices re-connect, the timer is reset.APX_3000_M1.book Page 54 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish55Pairing the Bluetooth Device with Your Radio The range of Bluetooth operation is 10 meters line-of-sight communication. This is an unobstructed path between the location of the signal transmitter (your radio) and the location of the receiver (your device or accessory). Obstacles that can cause an obstruction in the line-of-sight include trees, buildings, mountains, cars and etc.It is NOT recommended that you leave your radio behind and expect your accessory to work with a high degree of reliability when they are separated.At the fringe areas of reception, both voice and tone quality will start to sound "garbled" or "broken". To correct this problem, simply position the Accessory and radio closer to each other (within the 10 meter defined range) to re-establish clear audio reception.Procedure:Note: Bluetooth tones and Bluetooth preprogrammed buttons must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.To view the Bluetooth LED state, your radio must not be in Surveillance mode during the pairing process.With your radio’s Bluetooth feature ON, and the Bluetooth tones enabled:1Turn on the accessory, then place it close to your radio aligning the Bluetooth Pairing Spot on your radio to the Bluetooth Pairing Spot (a blue dot) on the accessory.2If the pairing process is successful your radio sounds an incremental-pitched tone to indicate paired. ORIf the pairing process fails, your radio sounds a short, low-pitched tone. The display shows PAIRFAIL. Repeat step 1 again.3Your radio continues to connect to the device. If the connecting process is successful, the blue LED blinks solid blue for two seconds, your radio sounds an incremental-pitched tone. The display shows <Device Type> CONNCTED, and the Bluetooth icon turns from b to a.ORBluetooth Pairing SpotAPX_3000_M1.book Page 55 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish56If the device already has pairing records and the connecting process fails, the blue LED blinks rapid blue for two seconds and your radio sounds a short, low-pitched tone. Your radio display shows <Device Type> CON FAIL. Repeat step 2 to reconnect the Bluetooth device.ORIf the connecting process is immediately following the pairing process and the connecting process fails to complete within the 6 seconds, your radio sounds a decremental-pitched tone to indicate unpaired. Your radio display shows <Device Type> UNPAIRED. Repeat step 1 to re-initiate the pairing process. Note: If Bluetooth Replace Pairing Info feature is enabled, it allows existing Bluetooth pairing information to be replaced when another accessory of the same type attempts to pair with your radio. This only occurs when the previously-connected accessory has become disconnected, whether or not the Bluetooth Drop Timer has expired. Indicating the Bluetooth Connection is LostYour radio shows a when the devices have a Bluetooth connection. Below is the scenario and radio indications when the connection is interrupted. Procedure:1The blue LED blinks rapid blue for two seconds. The Bluetooth icon starts blinking for 10 seconds. Your radio sounds an decremental-pitched tone and the display shows <Device Type> alternates with CON LOST.2If the Bluetooth device successfully re-connects before the Bluetooth Drop Timer expires, Blue LED light solid blue for two seconds. Your radio display shows momentary <Device Type> CONNCTED, and a shows persistently. ORIf the Bluetooth device fails to re-connect within 10 seconds, blue LED blinks rapidly for two second and the blinking a is replaced by a persistent b.Turning the Bluetooth Audio On (Routing the Audio from Your Radio to the Headset)Procedure:With the external device Bluetooth turned ON.1Press the preprogrammed button to route the audio from your radio to the headset. 2The blue LED blinks momentarily short blinking blue. Your radio sounds a short, medium-pitched tone. The display shows HDSET ON.APX_3000_M1.book Page 56 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish57Turning the Bluetooth Audio Off (Routing the Audio from the Headset to Your Radio)Procedure:With the external device Bluetooth turned ON.1Press the preprogrammed button to route the audio from the headset to your radio.2The blue LED blinks momentarily short blinking blue. Your radio sounds a short, medium-pitched tone. The display shows SPKR ON.Adjusting the Volume of Your Radio from Bluetooth Audio DeviceProcedure:With the Bluetooth audio device connected to your radio:1Adjust volume up/down on the bluetooth audio device.2Your radio display shows VOL XX and sounds a short, medium-pitched tone.Clearing All Bluetooth Devices Information1Long press the preprogrammed Bluetooth On/Off button. Your radio sounds a short, medium-pitched tone. 2Your radio display shows PLS WAIT and the blue LED blinks blue repeatedly to indicate clearing is in progress. 3Your radio display shows ALL CLR to indicate clearing is successful. The blue LED changes to blinking blue with short interval.ORYour radio sounds a short, low-pitched tone. The display shows CLR FAIL to indicate clearing has failed. Note: If Re-Pair Timer is set to infinite and you clear keys on your radio, you must clear keys on all previously paired devices as well. (Please see your accessories manual for further details.)APX_3000_M1.book Page 57 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish58Programming Over Project 25 (POP 25) (ASTRO 25 and ASTRO Conventional)This feature enables configuration data to be upgraded to your radio over-the-air. This feature retains full use of your radio during the configuration data transfer without interrupting communication. The upgrade pauses to give priorities to voice call, and continues after the voice call ended.Once a configuration upgrade is downloaded to the radio, it is automatically installed during radio power up. Note: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.UtilitiesFlipping the Display on DRSM‡This feature allows you to reverse the content of your DRSM display upside down.Procedure: Press and hold the preprogrammed Light/Flip button to flip the strings on the screen upside down.Controlling the Display Backlight‡You can enable or disable your DRSM’s display backlight as needed, if poor light conditions make the display difficult to read.Procedure: Press the preprogrammed Light/Flip button to toggle the backlight on or off.ORPress any programmable radio controls or buttons to turn the backlight on.Note: The backlight remains on for a preprogrammed time before it automatically turns off completely or returns to the minimum backlight level.APX_3000_M1.book Page 58 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish59Locking and Unlocking the Controls†‡You can lock your radio’s programmable buttons to avoid inadvertent entry. This function can be preprogrammed as a short press or long press per your request. Refer to your qualified technician for advice.Procedure: 1Long press the preprogrammed Control Lock button to lock the controls. Associated Voice announcement will be played if preprogrammed.2The display shows CTRL LCK. 3Long press again to unlock the controls. Associated Voice announcement will be played if preprogrammed.Turning Voice Mute On or Off†‡You can enable and disable voice transmission, if needed.Procedure: 1Press the preprogrammed Voice Mute button to turn the feature off or on.2The display shows momentary VMUT OFF, and a short tone sounds, indicating that the feature is disabled. You hear associated Voice announcement if preprogrammed.ORThe display shows momentary VMUT ON, and a short tone sounds, indicating that the feature is enabled. You hear associated Voice announcement if preprogrammed.Using the Time-Out TimerThis feature turns off your radio’s transmitter. You cannot transmit longer than the preset timer setting. If you attempt to do so, your radio automatically stops your transmission, and you hear a talk-prohibit tone. APX_3000_M1.book Page 59 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish60The timer is defaulted at 60 seconds, but it can be preprogrammed from 3 to 120 seconds, in 15-second intervals, or it can be disabled entirely for each radio mode, by a qualified radio technician.Note: You will hear a brief, low-pitched, warning tone four seconds before the transmission times out.Procedure: 1Hold down the PTT button longer than the preprogrammed time. You hear a short, low-pitched warning tone, the transmission is cut-off, and the LED goes out until you release the PTT button.2Release the PTT button. The timer resets.3Press the PTT button to re-transmit. The time-out timer restarts and the LED lights up solid red.Using the Conventional Squelch Operation FeaturesThis feature filters out unwanted calls with low signal strength or channels that have a higher than normal background noise.Analog OptionsTone Private Line (PL), Digital Private-Line (DPL), and carrier squelch can be available (preprogrammed) per channel.Digital OptionsOne or more of the following options may be preprogrammed in your radio. Check with your dealer or system administrator for more information.Mode ResultCarrier squelch (C) You hear all traffic on a channel.PL or DPL Your radio responds only to your messages.Option ResultDigital Carrier-Operated Squelch (COS) You hear any digital traffic.Normal Squelch You hear any digital traffic having the correct network access code.APX_3000_M1.book Page 60 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish61Using the Digital PTT ID Feature‡This feature allows you to see the radio ID (number) of the radio from whom you are currently receiving a transmission. This ID, consisting up to a maximum of eight characters, can be viewed by both the receiving radio and your dispatcher.Your radio’s ID number is also automatically sent every time the PTT button is pressed. This is a per-channel feature. For digital voice transmissions, your radio’s ID is sent continuously during the voice message.Using the Smart PTT Feature (Conventional Only)Smart PTT is a per-personality, programmable feature used in conventional radio systems to keep your radio from talking over other radio conversations.When smart PTT is enabled in your radio, you cannot transmit on an active channel.If you try to transmit on an active smart-PTT channel, you hear an alert tone, and the transmission is inhibited. The LED lights up solid yellow to indicate that the channel is busy.Three variations of smart PTT are available:Selective SwitchYou hear any digital traffic having the correct network access code and correct talkgroup.Option ResultTransmit Inhibit on Busy Channel with CarrierYou cannot transmit if any traffic is detected on the channel.Transmit Inhibit on Busy Channel with Wrong Squelch CodeYou cannot transmit on an active channel with a squelch code or (if secure-equipped) encryption key other than your own. If the PL code is the same as yours, the transmission is not prevented.Quick-Key OverrideThis feature can work in conjunction with either of the two above variations. You can override the transmit-inhibit state by quick-keying your radio. In other words, two PTT button presses within the preprogrammed time limit.APX_3000_M1.book Page 61 Wednesday, December 5, 2012 11:04 AM
Advanced FeaturesEnglish62Voice Announcement†This feature enables your radio to audibly indicate the current feature mode, Zone or Channel you have just assigned. This audio indicator can be customized per customer requirements. This is typically useful when you are in a difficult condition to read the content shown on the display. Each voice announcement is within a limit of three seconds maximum. The sum total duration for all voice announcements in your radio shall be no more than 1000 seconds.Note: This feature must be preprogrammed by a qualified radio technician.Check with your agent if Voice Announcement is available for the feature you need.The two options of priority for the Voice Announcement available are:•High – enables the voice of the feature to announce even when your radio is receiving calls.•Low – disables the voice of the feature from announcing when your radio is receiving calls.Procedure:You hear a voice announcement when the features below are preprogrammed in your radio.•Your radio powers up. Your radio announces the current zone and channel it is transmitting.•Press the preprogrammed voice announcement button (which specifically programmed to playback the current zone and channel). Your radio announces the current zone and channel it is transmitting.Note: Pressing this preprogrammed playback button will always enable the voice feature to announce in High priority.•Change to a new zone. Your radio announces the current zone and channel it is transmitting.•Change to a new channel remaining within the current zone. Your radio announces the current channel.•Press the preprogrammed button of your radio to launch or terminate the feature such as Scan, Talkaround/Direct or Transmit Inhibit, etc. Your radio announces the corresponding feature activation. APX_3000_M1.book Page 62 Wednesday, December 5, 2012 11:04 AM
Helpful TipsEnglish63Helpful TipsTake a moment to review the following:Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 63Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . . . . . page 64Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 65Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 65Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 66Taking Care of the Battery†‡. . . . . . . . . . . . . . . . . . . . page 66Checking the Battery Charge Status . . . . . . . . . . . . page 66Battery Recycling and Disposal . . . . . . . . . . . . . . . . page 67TroubleshootingScenario SolutionLED indicator on the radio is not functioning during transmit and receive or any other operationThe radio might be preprogrammed in lights off mode in the current channel. For covert operation, the LEDs can be preprogrammed to turn off with specific zones or channels. It is hence recommended to add key words like Lights off or Lights on to the zone or channel Voice Announcements.No LED feedback upon turning on your radio via on/off switchFirst, check your battery by docking it into the charger. If the battery is good, it might be the reason that the radio was turned off at a preprogrammed zone/channel which the LED lights would not be shown for covert operation. Change to a zone/channel that LED lights are enabled. Meanwhile, ensure you connect an audio accessory to hear the audio alerts or transmission.Cannot connect with the Bluetooth accessoryCheck the accessory battery and ensure the battery is still good. Also check the accessory device is in the pairing mode.Note: No LED indication occurs when your radio receives a clear (non-secured) transmission in trunking Mode.APX_3000_M1.book Page 63 Wednesday, December 5, 2012 11:04 AM
Helpful TipsEnglish64 Caring for Your Radio•The radio casting has a vent port that allows for pressure equalization in the radio. Never poke this vent with any objects, such as needles, tweezers, or screwdrivers. This could create leak paths into the radio and the radio’s submergibility will be lost. !C a u t i o nVent Port•The radio is designed to be submerged to a maximum depth of 1 meter, with a maximum submersion time of 30 minutes. Exceeding either maximum limit may result in damage to the radio.•If the radio battery contact area has been submerged in water, dry and clean the radio battery contacts before attaching a battery to the radio. Otherwise, the water could short-circuit the radio.•If the radio has been submerged in water, shake the radio well so that any water that may be trapped inside the speaker grille and microphone port can be removed. Otherwise, the water will decrease the audio quality of the radio.•Do not disassemble the radio. This could damage radio seals and result in leak paths into the radio. Any radio maintenance should be performed only by a qualified radio technician.!C a u t i o nAPX_3000_M1.book Page 64 Wednesday, December 5, 2012 11:04 AM
Helpful TipsEnglish65Cleaning Your RadioProcedure:To clean the external surfaces of your radio:1Combine one teaspoon of mild dishwashing detergent to one gallon of water (0.5% solution).2Apply the solution sparingly with a stiff, non-metallic, short-bristled brush, making sure excess detergent does not get entrapped near the connectors, controls or crevices. Dry your radio thoroughly with a soft, lint-free cloth.3Clean battery contacts with a lint-free cloth to remove dirt or grease. Handling Your Radio•Do not pound, drop, or throw your radio unnecessarily. Never carry your radio by the antenna.•Avoid subjecting your radio to an excess of liquids. •Do not submerge your radio.•Avoid subjecting your radio to corrosives, solvents or chemicals.•Do not disassemble your radio.•Keep the accessory-connector cover in place until ready to use the connector. Replace the cover immediately once the accessory has been disconnected.•When charging your radio using a wall mounted charger, your radio must be turned off. Otherwise, the Man Down Alert and Emergency may be accidentally triggered.Do not use solvents to clean your radios as most chemicals may permanently damage your radio housing and texture.Do not submerge your radio in the detergent solution.!C a u t i o nAPX_3000_M1.book Page 65 Wednesday, December 5, 2012 11:04 AM
Helpful TipsEnglish66Servicing Your RadioProper repair and maintenance procedures will assure efficient operation and long life for this product. A Motorola maintenance agreement will provide expert service to keep this and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola to support maintenance services. Through its maintenance and installation program, Motorola makes available the finest service to those desiring reliable, continuous communications on a contract basis. For a contract service agreement, please contact your nearest Motorola service or sales representative, or an authorized Motorola dealer.Express Service Plus (ESP) is an optional extended service coverage plan, which provides for the repair of this product for an additional period of either one or two years beyond the normal expiration date of the standard warranty. For more information about ESP, contact the Motorola Radio Support Center at 3761 South Central Avenue, Rockford, IL 61102 (800) 227-6772 / (847)725-4200.Taking Care of the Battery†‡Checking the Battery Charge StatusYour radio can indicate the battery’s charge status through:•the LED and sounds.•the fuel gauge icon on the DRSM display.LED and SoundsWhen your battery is low:•the LED blinks red when the PTT button is pressed.•you hear a low-battery “chirp” (short, high-pitched tone).Fuel Gauge IconA blinking fuel gauge icon ( ) is displayed only when the battery voltage drops to low level. In this case, replace the battery with a fully charged one.0APX_3000_M1.book Page 66 Wednesday, December 5, 2012 11:04 AM
Helpful TipsEnglish67*These are for IMPRES battery operation only.Battery Recycling and DisposalIn the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for battery collection and recycling. Many retailers and dealers participate in this program.For the location of the drop-off facility closest to you, access RBRC's Internet web site at www.rbrc.com or call 1-800-8-BATTERY. This internet site and telephone number also provide other useful information concerning recycling options for consumers, businesses, and governmental agencies.Gauge Battery Charge76% to 100% full*51% to 75%*26% to 50%* 11% to 25%*10% or less (at 10%, the gauge begins blinking)UTSRQAPX_3000_M1.book Page 67 Wednesday, December 5, 2012 11:04 AM
AccessoriesEnglish68AccessoriesThe accessory link below is for your APX radios. Not all accessories are FCC certified for operation with all APX models and/or bandsplits. Please refer to the specific APX radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility.http://www.motorolasolutions.com/APXTake a moment to review the following:Highlights for the Accessories. . . . . . . . . . . . . . . . . . . page 68Highlights for the Accessories1Only the following programming cable is compatible with APX 3000 radios.– APX DMR Port Programming Cable (PMKN4012B)– Test and Alignment Programming Cable (PMKN4013C)APX_3000_M1.book Page 68 Wednesday, December 5, 2012 11:04 AM
Appendix: Maritime Radio Use in the VHF Frequency RangeEnglish69Appendix: Maritime Radio Use in the VHF Frequency RangeTake a moment to review the following:Special Channel Assignments. . . . . . . . . . . . . . . . . . . page 69Operating Frequency Requirements . . . . . . . . . . . . . . page 70Special Channel AssignmentsEmergency ChannelIf you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order:1“MAYDAY, MAYDAY, MAYDAY.” 2“THIS IS _____________________, CALL SIGN __________.”State the name of the vessel in distress 3 times, followed by the call sign or other identification of the vessel, stated 3 times.3Repeat “MAYDAY” and the name of the vessel. 4“WE ARE LOCATED AT _______________________.”State the position of the vessel in distress, using any information that will help responders to locate you, e.g.: • latitude and longitude • bearing (state whether you are using true or magnetic north) • distance to a well-known landmark• vessel course, speed or destination5State the nature of the distress. 6Specify what kind of assistance you need. 7State the number of persons on board and the number needing medical attention, if any.8Mention any other information that would be helpful to responders, such as type of vessel, vessel length and/or tonnage, hull color, etc.9“OVER.”10 Wait for a response. 11 If you do not receive an immediate response, remain by the radio and repeat the transmission at intervals until you receive a response. Be prepared to follow any instructions given to you.Non-Commercial Call ChannelFor non-commercial transmissions, such as fishing reports, rendezvous arrangements, repair scheduling, or berthing information, use VHF Channel 9.APX_3000_M1.book Page 69 Wednesday, December 5, 2012 11:04 AM
Appendix: Maritime Radio Use in the VHF Frequency RangeEnglish70Operating Frequency RequirementsA radio designated for shipboard use must comply with Federal Communications Commission Rule Part 80 as follows:• on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating on the 156.800 MHz frequency• on ships subject to the Safety Convention, the radio must be capable of operating:• in the simplex mode on the ship station transmitting frequencies specified in the 156.025 – 157.425 MHz frequency band, and• in the semiduplex mode on the two frequency channels specified in the table below.Note: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.Additional information about operating requirements in the Maritime Services can be obtained from the full text of FCC Rule Part 80 and from the US Coast Guard.Table A-1: VHF Marine Channel ListChannel NumberFrequency (MHz)Transmit Receive1 156.050 160.6502 156.100 160.700* 156.150 160.7504 156.200 160.8005 156.250 160.8506 156.300 –7 156.350 160.9508 156.400 –9 156.450 156.45010 156.500 156.50011 156.550 156.55012 156.600 156.60013** 156.650 156.65014 156.700 156.70015** 156.750 156.75016 156.800 156.80017** 156.850 156.85018 156.900 161.50019 156.950 161.55020 157.000 161.600* 157.050 161.65022 157.100 161.700Table A-1: VHF Marine Channel List (Continued)Channel NumberFrequency (MHz)Transmit ReceiveAPX_3000_M1.book Page 70 Wednesday, December 5, 2012 11:04 AM
Appendix: Maritime Radio Use in the VHF Frequency RangeEnglish71* Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.** Low power (1 W) only*** Guard bandNote: A – in the Receive column indicates that the channel is transmit only.* 157.150 161.75024 157.200 161.80025 157.250 161.85026 157.300 161.90027 157.350 161.95028 157.400 162.00060 156.025 160.625* 156.075 160.67562 156.125 160.72563 156.175 160.775* 156.225 160.82565 156.275 160.87566 156.325 160.92567** 156.375 156.37568 156.425 156.42569 156.475 156.47571 156.575 156.57572 156.625 –73 156.675 156.67574 156.725 156.725Table A-1: VHF Marine Channel List (Continued)Channel NumberFrequency (MHz)Transmit Receive75 *** ***76 *** ***77** 156.875 –78 156.925 161.52579 156.975 161.57580 157.025 161.625* 157.075 161.675* 157.125 161.725* 157.175 161.77584 157.225 161.82585 157.275 161.87586 157.325 161.92587 157.375 161.97588 157.425 162.025Table A-1: VHF Marine Channel List (Continued)Channel NumberFrequency (MHz)Transmit ReceiveAPX_3000_M1.book Page 71 Wednesday, December 5, 2012 11:04 AM
GlossaryEnglish72GlossaryThis glossary is a list of specialized terms used in this manual.Term DefinitionACK Acknowledgment of communication.Active Channel A channel that has traffic on it.Analog Signal An RF signal that has a continuous nature rather than a pulsed or discrete nature.ARS Automatic Registration ServiceASTRO 25 Motorola standard for wireless digital trunked communications.ASTRO Conventional Motorola standard for wireless digital conventional communications.Autoscan A feature that allows the radio to automatically scan the members of a scan list.BluetoothBluetooth is an open wireless technology standard for exchanging data over short distances from fixed and mobile devices with high levels of security.Bluetooth PairingBluetooth pairing occurs when two bluetooth devices exchanged a passkey to form a paired Bluetooth wireless connection.Call Alert Privately page an individual by sending an audible tone. Carrier SquelchFeature that responds to the presence of an RF carrier by opening or unmuting (turning on) a receiver’s audio circuit. A squelch circuit silences the radio when no signal is being received so that the user does not have to listen to “noise”. Central Controller A software-controlled, computer-driven device that receives and generates data for the trunked radios assigned to it. It monitors and directs the operations of the trunked repeaters.Channel A group of characteristics such as transmit/receive frequency pairs, radio parameters, and encryption encoding.Term DefinitionAPX_3000_M1.book Page 72 Wednesday, December 5, 2012 11:04 AM
GlossaryEnglish73Control ChannelIn a trunking system, one of the channels that is used to provide a continuous, two-way/data communications path between the central controller and all radios on the system.Conventional Typically refers to radio-to-radio communications, sometimes through a repeater (see Trunking).Conventional Scan List A scan list that includes only conventional channels.DeadlockDisplayed by the radio on a DRSM after three failed attempts to unlock the radio. The radio must be powered off and on prior to another attempt.Digital Private Line (DPL)A type of coded squelch using data bursts. Similar to PL except a digital code is used instead of a tone.Digital Signal An RF signal that has a pulsed, or discrete, nature, rather than a continuous nature. Dispatcher An individual who has radio system management duties.DRSM Display Remote Speaker MicrophoneTerm DefinitionDynamic RegroupingA feature that allows the dispatcher to temporarily reassign selected radios to a single special channel so they can communicate with each other.FailsoftA feature that allows communications to take place even though the central controller has failed. Each trunked repeater in the system transmits a data word informing every radio that the system has gone into failsoft.FCC Federal Communications Commission.FM Frequency Modulation GCAI Global Common Accessory InterfaceHang Up Disconnect.Home screen The first display information on a DRSM after the radio completes its self test.KVL Key-variable loader: A device for loading encryption keys into the radio.LCD Liquid crystal display.LED Light-emitting diode.Li-Ion Lithium ion.Term DefinitionAPX_3000_M1.book Page 73 Wednesday, December 5, 2012 11:04 AM
GlossaryEnglish74Man DownA life-saving feature that senses the radio user may be in trouble by monitoring whether the radio is in a vertical or horizontal position or whether the radio is motionless.When this feature is triggered, the radio alerts the user with audio and visual alerts. It can also trigger Emergency Alarm if enabled.MonitorCheck channel activity by pressing the Monitor button. If the channel is clear, you hear static. If the channel is in use, you hear conversation. It also serves as a way to check the volume level of the radio, since the radio “opens the squelch” when the monitor button is pressed.Multi-System Talkgroup Scan ListA scan list that can include both talkgroups (trunked) and channels (conventional).Network Access CodeNetwork Access Code (NAC) operates on digital channels to reduce voice channel interference between adjacent systems and sites.NiMH Nickel-metal-hydride. Term DefinitionNon-Tactical/RevertThe user talks on a preprogrammed emergency channel. The emergency alarm is sent out on this same channel.OTAR Over-the-air rekeying.Page A one-way alert, with audio and/or display messages.Personality A set of unique features specific to a radio.Preprogrammed Refers to a software feature that has been activated by a qualified radio technician.Private Line (PL)A sub-audible tone that is transmitted such that only receivers decoding the tone receives it.Programmable Refers to a radio control that can have a radio feature assigned to it.PTT Push-To-Talk – the PTT button engages the transmitter and puts the radio in transmit (send) operation when pressed.Radio Frequency (RF)The part of the general frequency spectrum between the audio and infrared light regions (about 10 kHz to 10,000,000 MHz).Term DefinitionAPX_3000_M1.book Page 74 Wednesday, December 5, 2012 11:04 AM
GlossaryEnglish75RepeaterA conventional radio feature, where you talk through a receive/transmit facility that re-transmits received signals, in order to improve communications range and coverage.Selective Switch Any digital P25 traffic having the correct Network Access Code and the correct talkgroup.SquelchSpecial electronic circuitry, added to the receiver of a radio, that reduces, or cuts off, unwanted signals before they are heard in the speaker.Standby An operating condition whereby the radio’s speaker is muted but still continues to receive data.Status Calls Pre-defined text messages that allow the user to send a conditional message without talking.Term DefinitionTactical/Non-RevertThe user talks on the channel that was selected before the radio entered the emergency state.Talkaround Bypass a repeater and talk directly to another unit for easy local unit-to-unit communications.Talkgroup An organization or group of radio users who communicate with each other using the same communication path.Trunking The automatic sharing of communications paths between a large number of users (see Conventional).Trunking Priority Monitor Scan ListA scan list that includes talkgroups that are all from the same trunking system.USK Unique Shadow Key.Zone A grouping of channels.Term DefinitionAPX_3000_M1.book Page 75 Wednesday, December 5, 2012 11:04 AM
Commercial WarrantyEnglish76Commercial WarrantyLimited WarrantyMOTOROLA COMMUNICATION PRODUCTSI. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:MOTOROLA SOLUTIONS INC. (“MOTOROLA”) warrants the MOTOROLA manufactured Communication Products listed below (“Product”) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below:MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced parts of Product shall become the property of MOTOROLA.This express limited warranty is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party. This is the complete warranty for the Product manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA. Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product.MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment is expressly excluded from this warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole under this warranty.II. GENERAL PROVISIONS:This warranty sets forth the full extent of MOTOROLA'S responsibilities regarding the Product. Repair, replacement or refund of the purchase price, at MOTOROLA’s option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR ASTRO APX 3000 Portable Units One (1) YearProduct Accessories One (1) YearAPX_3000_M1.book Page 76 Wednesday, December 5, 2012 11:04 AM
Commercial WarrantyEnglish77INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.III. STATE LAW RIGHTS:SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY. This warranty gives specific legal rights, and there may be other rights which may vary from state to state.IV. HOW TO GET WARRANTY SERVICE:You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service. You can also call MOTOROLA at 1-800-927-2744 US/Canada.V. WHAT THIS WARRANTY DOES NOT COVER:A)Defects or damage resulting from use of the Product in other than its normal and customary manner.B)Defects or damage from misuse, accident, water, or neglect.C)Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment.D)Breakage or damage to antennas unless caused directly by defects in material workmanship.E)A Product subjected to unauthorized Product modifications, disassembles or repairs (including, without limitation, the addition to the Product of non-MOTOROLA supplied equipment) which adversely affect performance of the Product or interfere with MOTOROLA's normal warranty inspection and testing of the Product to verify any warranty claim.F) Product which has had the serial number removed or made illegible.G)Rechargeable batteries if:(1) any of the seals on the battery enclosure of cells are broken or show evidence of tampering.(2) the damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified.H)Freight costs to the repair depot.I) A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with MOTOROLA’s published specifications or the FCC certification labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA.J) Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the Product.K)Normal and customary wear and tear.APX_3000_M1.book Page 77 Wednesday, December 5, 2012 11:04 AM
Commercial WarrantyEnglish78VI. PATENT AND SOFTWARE PROVISIONS:MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and MOTOROLA will pay those costs and damages finally awarded against the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following:A)that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim;B)that MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; andC)should the Product or parts become, or in MOTOROLA’s opinion be likely to become, the subject of a claim of infringement of a United States patent, that such purchaser will permit MOTOROLA, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA.MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or used in connection with the Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of patents by the Product or any parts thereof.Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise of rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.VII. GOVERNING LAW:This Warranty is governed by the laws of the State of Illinois, U.S.A.APX_3000_M1.book Page 78 Wednesday, December 5, 2012 11:04 AM
Commercial WarrantyEnglish79VIII. FOR AUSTRALIA ONLY:This warranty is given by Motorola Solutions Australia Pty Limited (ABN 16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Motorola Solutions Australia’s limited warranty below is in addition to any rights and remedies you may have under the Australian Consumer Law. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: http://www.motorola.com/Business/XA-EN/Pages/Contact_Us#support_tab for the most updated warranty terms.APX_3000_M1.book Page 79 Wednesday, December 5, 2012 11:04 AM
Commercial WarrantyEnglish80NotesAPX_3000_M1.book Page 80 Wednesday, December 5, 2012 11:04 AM
APX_3000_M1.book Page 1 Wednesday, December 5, 2012 11:04 AM
Motorola Solutions, Inc.1303, East Algonquin Road,Schaumburg, Illinois 60196, U.S.A.MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.© 2012 Motorola Solutions, Inc.All rights reserved.December 2012.*68012007043*68012007043-BAPX_3000_M1.book Page 2 Wednesday, December 5, 2012 11:04 AM

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