Motorola Solutions 89FT7003 Handheld Data Terminal with WAN, LAN & Bluetooth User Manual Latest Users Manual

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Owner’s Manual
HDT 600
Handheld
Data
Terminal
68P02966C70-A
68P02966C70-A
@6802966C70@
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Contents
COMPUTER SOFTWARE COPYRIGHTS...................... iii
FCC INTERFERENCE WARNING................................. vi
What is the HDT 600 Terminal ........................................ 1
HDT 600 Parts ................................................................ 3
Unpacking ....................................................................... 4
HDT 600 Cradle Connections ......................................... 5
Installing the Battery........................................................ 6
Removing the Battery...................................................... 6
First Time Battery Charge ............................................... 7
Charging the Battery ....................................................... 8
Battery Maintenance ...................................................... 9
Turning on the HDT 600 ................................................ 10
Suspend Mode .............................................................. 10
Turning off the HDT 600 ................................................ 10
Using the HDT 600........................................................ 11
Using the Stylus Pen ..................................................... 11
Scanning With the HDT 600 (Optional) ......................... 12
Resetting the HDT 600.................................................. 13
Cradle Installation ......................................................... 14
Maintaining the HDT 600 .............................................. 16
Accessories................................................................... 17
What to Do If ................................................................. 18
Battery Warnings and Disposal ..................................... 20
© Motorola Inc., 2003
Commercial, Government and Industrial Solutions Sector
1301 E. Algonquin Road, Schaumburg, IL 60196
68P02966C70-A
June, 2003
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ii
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COMPUTER SOFTWARE COPYRIGHTS
The Motorola products described in this instruction manual may include copyrighted Motorola computer
programs stored in semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola certain exclusive rights for copyrighted computer programs, including the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained In the Motorola products described in this instruction
manual may not be copied or reproduced in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel. or otherwise. any license under the copyrights, patents or patent applications of
Motorola, except for the normal non-exclusive, royalty free license to use that arises by operation of law
in the sale of a product.
EPS – 34440- B
This warranty applies within the fifty (50) United States, the District of Columbia and Canada.
LIMITED WARRANTY
MOTOROLA COMMUNICATION PRODUCTS
If the affected product is being purchased pursuant to a written Communications System Agreement
signed by Motorola, the warranty contained in that written agreement will apply. Otherwise, the following warranty applies.
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
Motorola Inc. or, if applicable, Motorola Canada Limited ("Motorola") warrants the Motorola manufactured radio communications product, including original equipment crystal devices and channel elements ("Product"), against material defects in material and workmanship under normal use and service
for a period of One (1) Year from the date of shipment.
Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts),
replace it with the same or equivalent Product (using new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided purchaser notifies Motorola according
to the terms of this warranty. Repaired or replaced Product is warranted for the balance of the original
applicable warranty period. All replaced parts of the Product shall become the property of Motorola.
This express limited warranty is extended by Motorola to the original end user purchaser purchasing
the Product for purposes of leasing or for commercial, industrial, or governmental use only, and is not
assignable or transferable to any other party. This is the complete warranty for the Product manufactured by Motorola. Motorola assumes no obligations or liability for additions or modifications to this
warranty unless made in writing and signed by an officer of Motorola. Unless made in a separate written agreement between Motorola and the original end user purchaser, Motorola does not warrant the
installation, maintenance or service of the Product.
Motorola cannot be responsible in any way for any ancillary equipment not furnished by Motorola
which is attached to or used in connection with the Product, or for operation of the Product with any
ancillary equipment, and all such equipment is expressly excluded from this warranty. Because each
system which may use the Product is unique, Motorola disclaims liability for range, coverage, or operation of the system as a whole under this warranty.
iii
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II. GENERAL PROVISIONS:
This warranty sets forth the full extent of Motorola’s responsibilities regarding the Product. Repair,
replacement or refund of the purchase price, at Motorola’s option, is the exclusive remedy. THIS
WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. MOTOROLA DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE,
LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR
OTHER INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING
OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH
MAY BE DISCLAIMED BY LAW.
III.HOW TO GET WARRANTY SERVICE:
Purchaser must notify Motorola’s representative or call Motorola’s Customer Response Center at 1800-247-2346 within the applicable warranty period for information regarding warranty service.
IV. WHAT THIS WARRANTY DOES NOT COVER:
A) Defects or damage resulting from use of the Product in other than its normal and customary manner.
B) Defects or damage from misuse, accident, water, or neglect.
C) Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment.
D) A Product subjected to unauthorized Product modifications, disassemblies or repairs (including, without limitation, the addition to the Product of non-Motorola supplied equipment) which adversely affect
performance of the Product or interfere with Motorola’s normal warranty inspection and testing of the
Product to verify any warranty claim.
E) Product which has had the serial number removed or made illegible.
F) Batteries (they carry their own separate limited warranty).
G) Freight costs to the repair depot.
H) A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product,
does not function in accordance with Motorola’s published specifications or with the FCC type
acceptance labeling in effect for the Product at the time the Product was initially distributed from
Motorola.
I) Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the Product.
J) That the software in the Product will meet the purchaser’s requirements or that the operation of the
software will be uninterrupted or error-free.
K) Normal and customary wear and tear.
L) Non-Motorola manufactured equipment unless bearing a Motorola Part Number in the form of an
alpha numeric number (i.e., TDE6030B).
iv
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V. GOVERNING LAW
In the case of a Product sold in the United States and Canada, this Warranty is governed by the laws of
the State of Illinois and the Province of Ontario, respectively.
VI.PATENT AND SOFTWARE PROVISIONS:
Motorola will defend, at its own expense, any suit brought against the end user purchaser to the extent
that it is based on a claim that the Product or its parts infringe a United States patent, and Motorola will
pay those costs and damages finally awarded against the end user purchaser in any such suit which are
attributable to any such claim, but such defense and payments are conditioned on the following:
A) that Motorola will be notified promptly in writing by such purchaser of any notice of such claim;
B) that Motorola will have sole control of the defense of such suit and all negotiations for its settlement or
compromise; and
C) should the Product or its parts become, or in Motorola's opinion be likely to become, the subject of a
claim of infringement of a United States patent, that such purchaser will permit Motorola, at its option
and expense, either to procure for such purchaser the right to continue using the Product or its parts or
to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for
the Product or its parts as depreciated and accept its return. The depreciation will be an equal amount
per year over the lifetime of the Product or its parts as established by Motorola.
Motorola will have no liability with respect to any claim of patent infringement which is based upon
the combination of the Product or its parts furnished hereunder with software, apparatus or devices not
furnished by Motorola, nor will Motorola have any liability for the use of ancillary equipment or software not furnished by Motorola which is attached to or used in connection with the Product. The foregoing states the entire liability of Motorola with respect to infringement of patents by the Product or
any its parts thereof.
Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce in copies and distribute copies of
such Motorola software. Motorola software may be used in only the Product in which the software
was originally embodied and such software in such Product may not be replaced, copied, distributed,
modified in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such Motorola
software or exercise of rights in such Motorola software is permitted. No license is granted by implication, estoppel or otherwise under Motorola patent rights or copyrights.
EPS – 48759 – O
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FCC INTERFERENCE WARNING
The FCC requires that manuals pertaining to Class A and Class B computing devices must contain warnings about possible interference with local residential radio and TV reception. This warning reads as follows:
NOTE: This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 90 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial or residential environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
This device complies with Part 90 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Caution: Changes or modifications made in the radio terminal, not expressly approved by Motorola, will
void the user's authority to operate the equipment.
For detailed product safety and RF exposure for portable terminals with two-way radios, refer to Electromagnetic Emission (EME) safety leaflet, Motorola publication number 68P02965C93.
Table 1 FCC Grant Of Equipment Authorization
Nomenclature
Wireless
System
Frequency
Band
Power
Antenna
FCC ID
F4415
Bluetooth
2.4 GHz
1 mW
Internal
AZ489FT7003
VA00024
Wireless
LAN (USA)
2.4 GHz
100 mW
Internal
AZ489FT7003
VA00016
GPRS on
GSM/DCS
900/1800
MHz
2W/1W
Internal
AZ489FT7003
VA00052
Private
DataTAC
806-825
MHz
1.8 W
Internal
AZ489FT7004
VA00010
iDEN
806-821
MHz
600 mW
Internal
AZ489FT7007
Trademarks
Motorola and the Motorola logo are registered trademarks of Motorola, Inc.
iDEN is a registered trademark of Motorola, Inc.
FlashFile is a trademark of Intel Corporation.
Microsoft, Windows, and Windows CE are registered trademarks of Microsoft Corporation.
vi
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What is the HDT 600 Terminal
The HDT 600 is a handheld terminal designed for field applications
where fast data acquisition is required.
Its ergonomic design is easy to hold and carry. Its unique shape fits
the hand, and the back strap provides extra grip. The Windows®
CE 3.0 operating system with touch screen and soft-keys provides
easy access to various applications.
The HDT 600 is equipped with a 3.6 inch color LCD screen with
LED front-light, viewable in all light conditions, including direct
sunlight. The touch sensitive screen enables signature capture as
well as easy selection from an on-screen menu.
A LASER beam barcode reader (optional) enables one-hand barcode reading on both vertical and horizontal labels. The barcode is
activated by one of four dedicated trigger keys, made for right or
left handed users.
The unit operates in all weather conditions and is protected against
hostile environment factors, such as impact, rain, vibrations and
electrostatic discharge.
An RS232 port serves for uploading and downloading data
between the HDT 600 and a PC via the HDT 600 Cradle. Connections for external power supply are also provided. The 1400mA
Lithium-Ion battery pack provides at least one shift of operation
(10-hour duty cycle for typical use) before charging is needed.
The HDT 600 uses the following methods of communication:
•
•
Short distance: Each HDT 600 contains a Bluetooth™ radio
module for short distance communication with peripheral
devices such as printers etc.
Wireless Local Area Network (WLAN) communication: An
optional Spread Spectrum 2.4GHz radio module provides coverage within a local distribution hub.
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•
Wide Area Network (WAN) communication:
1. An optional General Packet Radio Service (GPRS) radio
module provides coverage within cellular infrastructure.
2. An optional private DataTAC™ radio module provides
coverage within the private DataTAC network infrastructure.
3. An optional iDEN (Harmony) radio module provides
coverage within the private iDEN network infrastructure.
It is also possible to use GPRS and WLAN communication by
installing both radios within the HDT 600.
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HDT 600 Parts
Front View
Buzzer
Back View
Barcode Scanner
LASER Window
LED Indicator
Power Button (On/Off/Suspend)
Barcode Scanner Triggers
Battery Lock
Touch Sensitive Screen
Function Soft Keys
Battery
Hand Strap
Stylus Pen
Stylus Pen Silo
Battery Charge
& Communication
Contacts
Terminal Release Button
Red LED indicating
HDT 600 locked into
Cradle
Terminal Release Button
HDT 600 Cradle
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Unpacking
The HDT 600 Data Terminal and HDT 600 Cradle are shipped in
separate packages.
The HDT 600 Data Terminal package includes the following items:
• One HDT 600 Data Terminal unit
• One 7.2V 1400mAH Li-ion battery pack
• One Stylus pen
• This Owner’s Manual
The HDT 600 Cradle package includes the following items:
•
•
HDT 600 Cradle
12/24 VDC vehicle power cable with 3 Amps fuse or Cigarette
lighter adapter
• This Owner’s Manual
If ordered, you may also receive optional accessories such as:
• Cigarette Lighter Cable for vehicle Cradle
• Desktop Adaptor for vehicle Cradle
• Wall Mount Bracket
Carefully unpack each item from the shipping carton. Retain the
shipping carton until you have checked all items for shipping damage, and checked that you have received all items ordered. If there
is damage or missing items, return in the shipping carton.
The battery is shipped from factory uncharged and not installed.
Charge the battery before using the HDT 600 for the first time. See
“First Time Battery Charge” on page 7.
The HDT 600 is shipped with a plastic film protecting the screen.
Before using, remove the film and use a soft cloth to buff the display. This ensures smooth gliding of the Stylus pen over the surface.
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HDT 600 Cradle Connections
Important Note: This product should be installed according to local
applicable laws and directives.
The HDT 600 terminal can
communicate with a host PC
directly through its
communication port
HDT 600
Cradle
RS232 Cable to
PC COM Port
Desktop
Adapter
3 Amps fuse
Cigarette Lighter Cable
for Vehicle Cradle
Power Cable for vehicle
(To 12/24VDC
power system)
3 Amps Fuse inside
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Installing the Battery
The battery is shipped from the factory uncharged and not installed.
Charge the battery before using the HDT 600 for the first time.
1. Before installing the battery, release the terminal hand strap, as
shown below.
2. Verify that the battery lock is in Unlock position.
3. To install the battery, position the battery in the right-hand side
of the battery compartment and lower it downward to its place.
4. Use a coin to lock the battery by turning the battery lock clockwise to the Lock position. Note that the battery is locked only
when the two dots align (See figure below).
Hand Strap
Power Button
Battery Lock
Unlock
Lock
Removing the Battery
Important Note: The HDT 600 enables you to replace batteries without losing information stored in its memory. To avoid losing information stored in the memory, charged battery must be
installed within 2 minutes after removing empty battery.
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1. Turn the HDT 600 off by holding the Power button pressed for
at least two seconds.
2. Release the terminal hand strap as shown in the figure above.
3. Use a coin to unlock the battery by turning the battery lock
counter-clockwise.
4. To remove the battery, lift the left-hand side of the battery and
pull it out.
First Time Battery Charge
The battery charges when installed in the HDT 600. Charge your
new battery for at least six continuous hours before using it or until
the LED indicator of the HDT 600 changes from red to green. The
first time charge is referred to as initializing and will ensure maximum battery start capacity. The HDT 600 Cradle charges your battery effectively when it is at room temperature [approx. 68°F (20°
C)]. The battery will charge in a temperature range of 32°F to
113°F (0°C to 45°C).
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Charging the Battery
The LED indicator displays your charge status (See figure below).
Please note that the HDT 600 can be On, Off or in Suspend mode
while charging.
LED indicator
Red: charging
Green: battery full
Red blinks: charging problem
Push back to lock
HDT 600 into Cradle
Press to unlock
HDT 600
Press to unlock
HDT 600
Red LED indicating
HDT 600 locked
into Cradle
Caution
To avoid damage and provide optimal performance of
the HDT 600 and Cradle, use only a Motorola approved
power supply.
To charge the battery, perform the following steps:
1. Connect the power cable to the socket at the base of the Cradle.
2. Slide the HDT 600 into the Cradle and lock the HDT 600
inside by pushing it towards the back of the Cradle.
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Warning
When installed in a vehicle, the HDT 600 must be
locked into the Cradle. If not locked, the HDT 600 may
be propelled with great force and may cause serious
injury to occupants of the vehicle.
Important Note: The HDT 600 will not charge if not locked
into the Cradle.
Once the HDT 600 is locked, the Cradle red LED will turn on, indicating lock status.
3. To remove the HDT 600 from the Cradle, press the unlock button(s) until the HDT 600 unlocks, and remove the HDT 600
from the Cradle.
Battery Maintenance
The performance of the rechargeable battery delivered with your
HDT 600 depends on the way the battery is treated. Therefore, to
comply with the Motorola warranty for batteries and to assure high
performance and a long life for your Motorola rechargeable battery,
please read and follow the maintenance rules stated below.
Battery Storage
Do not store your battery where the temperatures will exceed 65°C
or fall below -20°C.
New Lithium-Ion batteries (i.e. batteries that have never been
charged before) may be stored for up to 3 months in well-ventilated, cool and dry areas without significant loss in lifespan.
Batteries which have already been charged and then stored for
more than 2 months should be recharged before use.
Extending Battery Life
A battery is an expendable part and may need replacing during the
life of the HDT 600. To ensure maximum service life of your HDT
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600, always replace the battery with a genuine Motorola replacement.
Your Cradle will charge your battery effectively when it is at room
temperature (approx. 20° C). Battery charging temperature range is
0°C to 45°C.
Turning on the HDT 600
Press the Power button to start the HDT 600. The HDT 600 also
powers on immediately when the battery is inserted.
As the HDT 600 initializes its unique flash file system, the Motorola logo displays for about one minute. Note that this screen also
appears every time you perform a restart.
Suspend Mode
The Suspend mode is used for saving the HDT 600 battery power
by turning off the display and computer sections of the HDT 600,
while keeping the radio(s) powered on.
When the HDT 600 is on, press the Power button to toggle between
Suspend and Resume modes. During the Suspend mode, the display turns off and the LED indicator blinks green.
When the HDT 600 resumes, it returns to the screen displayed prior
to the Suspend mode.
Use the Suspend mode as often as possible to save battery power.
Turning off the HDT 600
When the HDT 600 is on or in Suspend mode, hold the Power button pressed for at least two seconds, to turn off the HDT 600.
10
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Using the HDT 600
When using the HDT 600, the hand strap on the back of the unit
provides stability. Insert your left or right hand under the strap
while holding the stylus pen in the other hand.
Using the Stylus Pen
The Stylus pen selects items and enters information. Use the pen as
you use your PC mouse.
•
•
•
To open and select screen items, tap on the item twice with the
pen.
To drag text or image items, hold the pen on the item and drag
across the screen.
To see a list of actions available for specific item, tap-and-hold
the pen on an item. When the pop-up menu appears, tap the
action you want to perform.
11
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Scanning With the HDT 600 (Optional)
The HDT 600 is equipped with four scan trigger buttons, designed
for left-handed and right-handed users. The buttons are located on
the left-hand and right-hand sides of the terminal and on the lefthand and right-hand sides of the upper front panel.
The HDT 600 has an integrated scanner which gathers data by
scanning barcodes. To scan barcodes with the HDT 600, aim the
scanner at the barcode.
Press one of the four scan trigger buttons. Ensure the red scan beam
covers the entire barcode. The green scan LED lights and a beep
sounds to indicate a successful decode.
LASER LIGHT
DO NOT STARE INTO BEAM
CLASS 2 LASER PRODUCT
LUMIERE LASER
NE PAS REGARDER LE RAYON FIXEMENT
PRODUIT LASER DE CLASSE 2
45°
Scan
Angle
Scan Trigger Buttons
Scan Trigger Buttons
12
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Resetting the HDT 600
Power Button
At times, you may need to reset
your HDT 600.
If your HDT 600 stops responding, perform the following
actions:
Warm Boot
Important Note: When HDT
600 is warm booted, all information remains stored in memory.
1. Simultaneously, press soft
keys 1, 2 and the Power button for at least 5 seconds;
the HDT 600 will function
again.
If your HDT 600 still does not
respond perform:
Cold Reset
Important Note: When HDT 600 is cold reset, all information
stored in its memory will be lost.
2. Simultaneously, press soft keys 2, 3 and 4 for at least five seconds to restart your HDT 600. The operation system will
reboot in approximately one minute.
13
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Cradle Installation
The Cradle can be installed by using the four threaded holes on its
back side (See figure in page 15). Use the holes to attach the Cradle
to any surface, such as: vehicle dashboard.
Planning is the key to fast, easy HDT 600 Cradle installation.
Before a hole is drilled or a wire is run, inspect the vehicle and
determine how and where you intend to mount the Cradle and
accessories. Plan wire and cable runs to provide maximum protection from pinching, crushing and overheating. Overheating my
occur when running wires too close to a heat generating substance.
The installation planning should only be undertaken by persons
who are competent and able to ensure that the complete installation
fulfills its regulatory requirements, such as EMC (ElectroMagnetic
Compatibility).
Please note that it is the responsibility of the installing party to
ensure that the inclusion of mount accessories and connections to
the battery system is according to local standards and is not in violation of applicable safety specifications.
When routing the power cable to the Cradle, it is important to use
as much cable as needed and cut off the remainder. Using the exact
cable length ensures proper power supply to the Cradle. Make sure
that the power cable has a 3 Amps fuse (See “HDT 600 Cradle
Connections” on page 5).
The power cable must be connected to the vehicle current protection system. In order to prevent continuous consumption from the
vehicle's battery, route the power cable after the ignition switch.
Note that the input voltage to the Cradle may range from 10.6 to 32
VDC (Max peak current: 2 Amps). The Cradle output voltage is 12
VDC (Max continuous current: 1 Amp at -22°F to 122°F (-30°C to
+50°C), 0.5 Amp at 122°F to 140°F (50°C to 60°C).
14
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For continued protection against risk of fire, replace only with
same type and rating of fuse.
Back side of HDT 600 Cradle
Threaded holes
for installation
4.92” (125 mm)
Threaded holes
M4X10
1.96 “ (50 mm)
Wall Mount Bracket
(Pedestal)
Dashboard Mounting
M4X10
Office Adapter
15
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Maintaining the HDT 600
The HDT 600 is built for rugged environment. However, please use
the following guidelines to keep the HDT 600 in good condition:
•
•
•
•
•
•
•
16
Do not scratch the screen. Use only Motorola supplied stylus
pen with the touch-sensitive screen.
Never use a pen or pencil or any sharp object on the screen.
Your HDT 600 is water and dust resistant, still, do not expose
it to rain or moisture for long periods of time.
Protect your HDT 600 from temperature extremes. Do not
leave the HDT 600 on the dashboard of a car on a hot day, and
keep the HDT 600 away from hot places.
Although the HDT 600 is ruggedized, try not to subject your
HDT 600 to extreme impact.
Do not store or use your HDT 600 in any location that is
extremely dusty, damp or wet.
If the battery contacts, screen or surface of the HDT 600
becomes dirty, use a soft lint free cloth, moistened with diluted
Isopropyl Alcohol (IPA) solution, for removing dirt. The IPA
can be diluted with water up to 20%.
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Accessories
Motorola is not responsible for the use of accessories not approved
for the HDT 600 (part number F4415). The following Motorola
approved accessories are for use with your terminal.
Table 1: HDT 600 model F4415 - Motorola Approved Accessories
Motorola Approved Accessory
Part Number
Spare Battery
Spare Stylus
Cigarette Lighter Cable for Vehicle Cradle
Power Cable for Vehicle
Wall Mounting Kit
HDT 600 Cradle
RS232 Cable DB9 Female
Desktop Adapter
Belt Holster, Leather, HDT 600
Carrying Case, Leather, HDT 600 (shoulder strap, D-Ring belt loop)
Carrying Case, Leather, HDT 600 (shoulder strap, fixed belt loop)
FNN5105
FLN9805
FKN6009
FKN8044
FLN9782
F4416
FKN4736
FLN9783A
FHN6394
FHN6395
FHN6396
Table 2: HDT 600 Cradle - Desktop Options
Description
Part Number
Desktop Option (110V)
Desktop Option (220V)
VA00054AA
VA00055AA
17
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What to Do If
Table 3: Troubleshooting
Problem
Cause
Solution
HDT 600 does
not turn on
Battery not charged
Ensure proper battery installation in HDT 600.
Charge or replace the battery
HDT 600 in Suspend mode
Press the Power Button
HDT 600 is not
locked in Cradle
Reinstall HDT 600 in Cradle.
Lock the HDT 600 properly
in Cradle (See that the HDT
600 and Cradle red LEDs are
on) and charge for 6 hours
Battery temperature is incorrect
Ensure that the battery is in a
temperature range 32°F to
113°F (0° to 45°C) and will
charge properly
Bad battery
Replace battery
LASER beam does
not cover the entire
barcode symbol
Scan again and make sure
that the entire barcode symbol is covered
Unreadable barcode
Be sure the barcode symbol
is not covered
HDT 600 red
LED does not
stop blinking
or battery
refuses to
charge
HDT 600 does
not detect scan
input
18
Inca very small format.book Page 19 Thursday, May 22, 2003 7:57 PM
Table 3: Troubleshooting
Problem
Cause
Solution
HDT 600
stops responding
Problem in HDT
600 operating system or communication network
Simultaneously press soft
keys 1, 2 and the Power button for at least 5 seconds; the
HDT 600 should function
again
If still does not respond,
simultaneously press soft
keys 2, 3 and 4 to restart your
HDT 600. The operation system will reboot for about a
minute
Incomplete or
no data transmission
between HDT
600 and PC
HDT 600 is not
locked in Cradle
Lock the HDT 600 properly
in Cradle (See that the red
LED is on)
Cradle contacts are
not clean
Clean contacts and remove
dust and objects from within
the Cradle
Bad RS232 cable
Replace the RS232 cable
Communication
software was incorrectly installed or
configured
See your System Administrator
19
Inca very small format.book Page 20 Thursday, May 22, 2003 7:57 PM
Battery Warnings and Disposal
HDT 600 On Board Aircraft
Always remove the battery from the HDT 600 when shipped via
air. Any use of the HDT 600 must be in accordance with applicable
regulations per airline regulations.
Battery Disposal
Batteries must be recycled or disposed of properly in accordance
with local requirements. Recycling facilities may not exist in all
areas. Please contact your local environmental agency for more
information regarding proper disposal.
To Prevent Injury Or Burns
• USE ONLY SPECIFIED BATTERIES AND CHARGERS.
• DO NOT DISPOSE OF ANY BATTERIES IN FIRE, AS
THEY MAY EXPLODE!
• DO NOT PUNCTURE OR ALLOW METAL TO CONTACT
THE BATTERY TERMINALS.
• DO NOT DISPOSE OF IN WATER.
• DO NOT DISASSEMBLE.
• DO NOT STORE ABOVE 140°F (60°C)
20
Inca very small format.book Page 21 Thursday, May 22, 2003 7:57 PM
HOW TO REACH US:
Commercial, Government and
Industrial Solutions Sector
1301 E. Algonquin Road,
Schaumburg, IL 60196
Tel: 1-888-567-7347 (inside the US)
Tel: 1-847-576-5000 (outside the US)
Visit our Web site at
www.motorola.com
MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office.
All other product or service names are the property of their respective owners.
Copyright © 2003 Motorola all rights reserved.

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