Motorola Solutions 92FT7060 VML750 RF DATA RADIO MODEM User Manual Installation Guide

Motorola Solutions, Inc. VML750 RF DATA RADIO MODEM Installation Guide

Contents

Installation Guide

VML750—LTEVehicularSubscriberModem(VSM)InstallationGuide©July2014MotorolaSolutions,Inc.6802988C54-BAllRightsReservedJuly2014
CopyrightsTheMotorolaproductsdescribedinthisdocumentmayincludecopyrightedMotorolacomputerprograms.LawsintheUnitedStatesandothercountriespreserveforMotorolacertainexclusiverightsforcopyrightedcomputerprograms.Accordingly,anycopyrightedMotorolacomputerprogramscontainedintheMotorolaproductsdescribedinthisdocumentmaynotbecopiedorreproducedinanymannerwithouttheexpresswrittenpermissionofMotorola.©2014MotorolaSolutions,Inc.AllRightsReservedNopartofthisdocumentmaybereproduced,transmitted,storedinaretrievalsystem,ortranslatedintoanylanguageorcomputerlanguage,inanyformorbyanymeans,withoutthepriorwrittenpermissionofMotorolaSolutions,Inc.Furthermore,thepurchaseofMotorolaproductsshallnotbedeemedtogranteitherdirectlyorbyimplication,estoppelorotherwise,anylicenseunderthecopyrights,patentsorpatentapplicationsofMotorola,exceptforthenormalnonexclusive,royalty-freelicensetousethatarisesbyoperationoflawinthesaleofaproduct.DisclaimerPleasenotethatcertainfeatures,facilities,andcapabilitiesdescribedinthisdocumentmaynotbeapplicabletoorlicensedforuseonaparticularsystem,ormaybedependentuponthecharacteristicsofaparticularmobilesubscriberunitorconfigurationofcertainparameters.PleaserefertoyourMotorolacontactforfurtherinformation.TrademarksMOTOROLA,MOTO,MOTOROLASOLUTIONS,andtheStylizedMLogoaretrademarksorregisteredtrademarksofMotorolaTrademarkHoldings,LLCandareusedunderlicense.Allothertrademarksarethepropertyoftheirrespectiveowners.EuropeanUnion(EU)WasteofElectricalandElectronicEquipment(WEEE)directiveTheEuropeanUnion'sWEEEdirectiverequiresthatproductssoldintoEUcountriesmusthavethecrossedouttrashbinlabelontheproduct(orthepackageinsomecases).AsdefinedbytheWEEEdirective,thiscross-outtrashbinlabelmeansthatcustomersandend-usersinEUcountriesshouldnotdisposeofelectronicandelectricalequipmentoraccessoriesinhouseholdwaste.Customersorend-usersinEUcountriesshouldcontacttheirlocalequipmentsupplierrepresentativeorservicecentreforinformationaboutthewastecollectionsystemintheircountry.
DocumentHistoryDocumentHistory■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■EditionDescriptionDateRelease1.0FirstreleaseofVML750—LTEVehicularSubscriberModem(VSM)InstallationGuide.April2014Release2.0SecondreleaseofVML750—LTEVehicularSubscriberModem(VSM)InstallationGuide.July20146802988C54-BJuly2014i
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TableofContentsContents■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■VML750—LTEVehicularSubscriberModem(VSM)InstallationGuideNotationalConventions......................................-xiiRequiredDocumentsforcompleteVSMDeployment........................-xiiiMotorolaSolutionsSupportCenter.................................-xivSupportCenter........................................-xivNorthAmericaPartsOrganization...............................-xivSafety..............................................-xivFCCInterference.........................................-xvLegalNotice...........................................-xvChapter1:VML750DescriptionTheVML750Unit........................................1-1Modem..............................................1-2ConnectorPanel..........................................1-3ConnectorPanelforB20LTEOnlyConfiguration..........................1-4LEDIndicatorPanelwithPowerButtonandSIMCardDoor.....................1-5PowerButton...........................................1-5SIMCard.............................................1-6Chapter2:VML750InstallationUnpackingandInspectingtheShipment..............................2-1SafetyandGeneralInformation..................................2-1PlanningtheInstallation......................................2-3InstallationConstraints....................................2-3CablesRouting........................................2-5DrillingHoles........................................2-5ToolsandEquipment.....................................2-5Antennas.............................................2-6AntennasforLTEB14+VzW.................................2-6AntennaforConfigurationSupportingLTEPrivateNetworkonWW AN1...........2-6AntennaConfigurationforLTEPublicNetworkonWWAN2................2-7AntennasforB20LTEonlyConfiguration...........................2-8MainAntenna......................................2-8DiversityAntenna....................................2-8Cables..............................................2-9MountingBrackets........................................2-11ModemInstallationProcess....................................2-12AntennaMounting........................................2-12SpecialAntennasInstallationConsiderations..........................2-136802988C54-BJuly2014iii
VML750—LTEVehicularSubscriberModem(VSM)InstallationGuideGeneralAntennaInstallationSafetyConsiderations.....................2-13MainAntenna......................................2-13ModemInstallationProcedure...................................2-14CablesRoutingandConnectionProcedure.............................2-15DCPowerandIgnitionCableInstallation............................2-15AntennaCablesInstallation(MainandDiversity)forLTEPrivateNetworkConfiguration.....2-16AntennaCablesInstallation(MainandDiversity)forB20LTEonlyConfiguration........2-17LAN/EthernetCableInstallation................................2-18MicroUSBCableInstallation.................................2-18SIMInstallation..........................................2-19CryptRCardRemovalandInstallation...............................2-20CapInstallation..........................................2-23PoweringtheModemUp.....................................2-23Chapter3:TroubleshootingtheVML750Troubleshooting..........................................3-2LEDIndicatorsFunctions.....................................3-5Chapter4:UsingtheVML750General..............................................4-1AppendixA:SpecificationsPhysical.............................................A-1CommunicationPorts.....................................A-1RFPorts...........................................A-1PowerPort..........................................A-2LEDs.............................................A-2OperatingTemperature....................................A-2Power............................................A-2RFCharacteristics.......................................A-2AppendixB:ReferenceReplacementParts.........................................B-1ReplacementPartsList....................................B-1KitReplacementPartsList...................................B-2ApprovedAntennasList....................................B-2AntennasCablesReplacements................................B-2AppendixC:LTE&LMRAntennasMountingRecommendationsPolicePatrolV ehicleAntennasLocationConsiderations—Overview.................C-1PlanningAntennaMountingLocationonaPolicePatrolV ehicle...................C-2iv6802988C54-BJuly2014
ListofFiguresListofFigures■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Figure1-1:VML750-GeneralView................................1-2Figure1-2:ConnectorPanel....................................1-3Figure1-3:ConnectorPanel....................................1-4Figure1-4:LEDIndicatorsPanel..................................1-5Figure2-1:VML750-SchematicCarInstallation..........................2-4Figure2-2:VML750-Dimensions.................................2-4Figure2-3:AntennaforConfigurationSupportingLTEPrivateNetworkonWW AN1.........2-7Figure2-4:AntennaforLTEPublicNetworkonWW AN2......................2-7Figure2-5:MainAntenna.....................................2-8Figure2-6:DiversityAntenna-StandardConfiguration.......................2-9Figure2-7:AvailableCables....................................2-9Figure2-8:BracketDimensions..................................2-11Figure2-9:MountingBrackets...................................2-14Figure2-10:DCPowerandIgnitionCableRoutingIntoEngineCompartment............2-15FigureC-1:PolicePatrolV ehicle—AntennasLocationSuggestion.................C-26802988C54-BJuly2014v
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ListofTablesListofTables■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Table3-1:TroubleshootingtheVML750..............................3-2Table3-2:LEDIndicatorsFunctions................................3-56802988C54-BJuly2014vii
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ListofProceduresListofProcedures■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Procedure2-1:HowtoMounttheAntennas.............................2-13Procedure2-2:HowtoInstalltheModemonaFlatSurface.....................2-14Procedure2-3:HowtoInstalltheDCPowerandIgnitionCable...................2-15Procedure2-4:HowtoInstallAntennaCables(MainandDiversity).................2-16Procedure2-5:HowtoInstallAntennaCables(MainandDiversity).................2-17Procedure2-6:HowtoInstalltheLAN/EthernetCable........................2-18Procedure2-7:HowtoInstalltheMicroUSBCable.........................2-18Procedure2-8:HowtoInstallaSIMCard..............................2-19Procedure2-9:HowtoRemovetheCryptRCard..........................2-20Procedure2-10:HowtoInstalltheCryptRCard...........................2-22Procedure2-11:HowtoInstallCap(s)onUnusedConnector(s)....................2-23Procedure2-12:HowtoPoweruptheModem...........................2-23ProcedureC-1:PlanningAntennasLocationonaPolicePatrolVehicle................C-26802988C54-BJuly2014ix
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AboutThisManualVML750—LTEVehicularSubscriberModem(VSM)InstallationGuide■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■WhatIsCoveredInThisManual?TheVML750LTEVSMInstallationGuideprovidesgeneralinstructionsforinstalling,operating,andtroubleshootingtheVML750.Thisguideincludesthefollowingconfigurations:•F0025(VML750)model-◦FLN1057submodel—LTEB14+VzW.◦FLN1310submodel—LTEB20.6802988C54-BJuly2014xi
NotationalConventionsTheguideisorganizedasfollows:•Chapter1,"VML750Description"providestheproductoverview.•Chapter2,"VML750Installation"providesunpackinginstructionsandallrequiredproceduresforinstallingtheVML750.•Chapter3,"TroubleshootingtheVML750"providesdetailsregardingpossiblemalfunctionsthatmayoccurafterfirst-timeinstallationoftheVML750,theirprobablecause,andtherecommendedcorrectiveactions.•Chapter4,"UsingtheVML750"providesgeneralinformationregardingtheuseoftheVML750.•AppendixA,"Specifications"providestheVML750modemspecifications.•AppendixB,"Reference"providespartnumbersinformationforthemodemandantennas.NotationalConventions■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Thefollowingconventionsareusedinthisdocument:•Italicsareusedtohighlightthefollowing:◦Chaptersandsectionsinthisandrelateddocuments◦Dialogbox,windowandscreennames◦Drop-downlistandlistboxnames◦Checkboxandradiobuttonnames•Boldtextisusedtohighlightthefollowing:◦Keynamesonakeypad◦Buttonnamesonascreen•bullets(•)indicate:◦Actionitems◦Listsofalternatives◦Listsofrequiredstepsthatarenotnecessarilysequential•Sequentiallists(e.g.,thosethatdescribestep-by-stepprocedures)appearasnumberedlists.xii6802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideRequiredDocumentsforcompleteVSMDeploymentRequiredDocumentsforcompleteVSMDeployment■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Tocompletethefulldeploymentofthemodem,youmayneedthefollowingdocuments:•InformationrelatedtoVML750configurationintheVML750ConfigurationGuideP/N6802988C55locatedat:https://businessonline.motorolasolutions.com•InformationrelatedtoVML750monitoringcanbefoundintheVML750LTEV ehicleSubscriberModem(VSM)StatusUtilityQuickReferenceGuideP/N6802988C79.•InformationrelatedtothedevicelicensingcanbefoundintheDeviceLicensingQuickReferenceGuideP/N6871024P25locatedat:https://businessonline.motorolasolutions.com6802988C54-BJuly2014xiii
MotorolaSolutionsSupportCenterMotorolaSolutionsSupportCenter■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■SupportCenterTheMotorolaSolutionsSupportCenter(SSC)istheprimaryMotorolaSolutionssupportcontact.Call:•Priortoanysoftwarereload.•ToconfirmtroubleshootingresultsandanalysispriortoremovingandreplacingaFieldReplaceableUnit(FRU)andFieldReplaceableEntity(FRE)torepairthesystem.For...PhoneDomesticcalls800–221–7144Internationalcalls302–444–9800NorthAmericaPartsOrganizationForassistanceinorderingreplacementpartsoridentifyingapartnumber,contactMotorola'spartsorganization.PleaserememberthatyourfirstresponsewhentroubleshootingyoursystemistocalltheMotorolaSSC.For...PhonePhoneOrders800–422–4210(USandCanadaorders)302-444-9842(Internationalorders)FaxOrders800–622–6210(USandCanadaorders)Helpidentifyinganitemorpartnumber800–422–4210andselectchoice3fromthemenu.Safety■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Beforeinstalling/usingthisproduct,theinstaller/operatormustbefamiliarwiththeRFenergyawarenessinformationandoperatinginstructionsinthe“ProductSafetyandRFEnergyExposureBookletforMobileTwo-WayRadiosInstalledinV ehiclesorasFixedSiteControlStations”enclosedwiththeVML750LTEVSM(MotorolaPublicationpartnumber6881095C99)toensurecompliancewithRadioFrequency(RF)energyexposurelimits.xiv6802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideFCCInterferenceFCCInterference■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:•Thisdevicemaynotcauseharmfulinterference.•Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.Changesormodificationsmadetothisproduct,notexpresslyapprovedbyMotorola,willvoidtheuser'sauthoritytooperatetheequipment,perFCCRulePart15.21.LegalNotice■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■TheVML750OSSlegalnoticewillbeprovidedbyMotorolaperrequest.6802988C54-BJuly2014xv
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Chapter1VML750Description■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■TheVML750Unit■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■TheMotorolaVML750-LTEV ehicularSubscriberModem(VSM)isalow-powermodem.ThefollowingmodelsandtheirSKUareavailable:•F0025family:◦FLN1057:Amulti-modemodemthathastheabilitytooperateinLTEBand14/13and3GEvDoBC0/BC1.ThemodemsupportsWiFiasclientandAPaswellasGPSforlocationandsupportfordataencryption(CyrptR).◦FLN1310:Amulti-modemodemthathastheabilitytooperateinLTEBand20.ThemodemsupportsWiFiasclientandAPaswellasGPSforlocationandsupportfordataencryption(CyrptR).SeeFigure1-1.6802988C54-BJuly20141-1
ModemChapter1:VML750DescriptionFigure1-1VML750-GeneralViewItem#Description1Modem2LEDIndicatorPanel(FrontPanel)3ConnectorPanel(BackPanel-notshown)FordetailedspecificationsoftheVML750unit,seeAppendixA,"Specifications".Modem■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Themodemhasaconnectorpanel(backpanel)andaLEDIndicatorpanelwithaPowerbutton(frontpanel).1-26802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideConnectorPanelConnectorPanel■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■TheVML750Connectorpanelconsistsofthefollowing(seeFigure1-2):Figure1-2ConnectorPanelItem#Description1RFSMAfemaletypeconnector(WW AN1DIV/WiFi)2RFSMAfemaletypeconnector(WWAN1main)3RFSMAfemaletypeconnector(WWAN2DIV)4RFSMAfemaletypeconnector(WW AN2)5RFSMAfemaletypeconnector(GPS)6LAN/Ethernetcommunicationconnector(RJ45)7MicroABtypeconnector(USB2.0)8DCpowerandGPIOD-type,9–pinconnector6802988C54-BJuly20141-3
ConnectorPanelforB20LTEOnlyConfigurationChapter1:VML750DescriptionConnectorPanelforB20LTEOnlyConfiguration■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■TheVML750Connectorpanelconsistsofthefollowing(seeFigure1-3):Figure1-3ConnectorPanelItem#Description1RFSMAfemaletypeconnector(WW AN2DIV/WiFi)2RFSMAfemaletypeconnector(WWAN2main)3RFSMAfemaletypeconnector(WWAN1DIV1)(doesnotapplyforB20LTEonlyconfiguration)4RFSMAfemaletypeconnector(WW AN1MAIN1)(doesnotapplyforB20LTEonlyconfiguration)5RFSMAfemaletypeconnector(GPS)6LAN/Ethernetcommunicationconnector(RJ45)7MicroABtypeconnector(USB2.0)8DCpowerD-type,9–pinconnector1-46802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideLEDIndicatorPanelwithPowerButtonandSIMCardDoorLEDIndicatorPanelwithPowerButtonandSIMCardDoor■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■AsetofsixLEDsisusedfordiagnosticsandtestingoftheunit(seeFigure1-4).Figure1-4LEDIndicatorsPanelItem#Description1PowerButton2PowerIndicator3LAN4GPS5WiFi6WWAN27WWAN1(doesnotapplyforB20LTEonlyconfiguration)8SIMCardDoorPowerButton■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■ThePowerbuttonisusedtoturntheVML750OnorOffwhenIgnitionSenseisdisabled.IftheIgnitionSenseisenabled,youalsoneedtoturnyourvehicleignitionswitchtoOn.Thisbuttonisalsousedtoapplyfactoryreset.6802988C54-BJuly20141-5
SIMCardChapter1:VML750DescriptionSIMCard■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■IfyourLTEmodemisintendedtohomeonyourprivateMotorolaLTEnetwork,youareprovidedwithaMotorolaLTESIMcard(tobeinsertedintoSIM1slot).IfyourLTEmodemisintendedtohomeonapubliccarrierLTEnetwork,youneedtoobtainaSIMcardfromthatpubliccarrierandinsertintoSIM2slot.TheSIMcardmustbeinsertedwiththemetalleadsfacingdownandthenotchedcornerontheleft.TheWiFimodemisstilloperationalwithoutaSIMcard.•WiFimustbeconfiguredpriortouse.RefertoVML750ConfigurationGuide(6802988C55)locatedinhttps://businessonline.motorolasolutions.comforconfigurationprocedure.1-66802988C54-BJuly2014
Chapter2VML750Installation■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■UnpackingandInspectingtheShipment■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Unpackyourequipmentandcheckthecontentstoensurethatyouhavereceivedallthespecifieditems.Thoroughlyinspecttheequipmentforshippingdamageassoonaspossibleafterdelivery.ReportanydamageyoufindtoyourMotorolaCustomerServicerepresentativeimmediately.SafetyandGeneralInformation■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■AproperlyinstalledVML750unitminimizesservicecalls.WhenmountingtheVML750unitcomponents,considerthefollowingfactors:ThisdevicerequiresprofessionalinstallationtosatisfycompliancewithFCCrequirements.•Themountingsurfacemusthavesufficientstrengthtosupporttheequipmentbeingmountedandtopreventitfrombecominglooseovertime.•Donotattachcomponentstoanypartofthevehiclesubjectedtoexcessivevibration.•DonotmounttheVML750unitonaflatsurfacewheretheunitcouldbecomepartiallysubmersedinwater.•Theproposedlocationoftheequipmentbeingmountedorwires/cablesattachedmustnotinterferewithdriver/passengerseatingorlegspace.6802988C54-BJuly20142-1
SafetyandGeneralInformationChapter2:VML750Installation•Selectalocationsuchthatheatfromtheunitdoesnotdamageanywiringoranyotherplasticorheat-sensitivepartsoftheautomobile.•Usethesuppliedmountinghardware.•LeavesufficientspacearoundtheVML750unitforairflowandinstallation.•Selectalocationthatpermitsroutingthecablesasdirectlyaspossible.•Ensurethatthecablesarenotstretched,andnotsubjecttoheatfromtheengine,transmissionhousing,orheatingducts.•Crimpconnectorssecurely.•Donotruncablesoversharpedgesthatmaycauseexcessivewearorchaffingofthecableinsulation.•Donotinstallcomponentsinlocationswheretheymaycauseinterferencetotheoperationofthevehicle'scontrols.•Onlyqualifiedpersonnelmayinstallcommunicationequipment.•Ensuresecuretighteningofcableconnectors.Installthisproductinavehicleinaccordancewiththevehiclemanufacturer’sguidelinesandtheinstructionsdetailedinthismanual.UseonlytheMotorolapartsspecifiedinthismanual.Checktherequiredmountinglocations.Itmightbenecessarytopenetratethefirewalltoreachthebattery.Beforedrillingcommences,ensurecableclearanceontheoppositesideofthefirewallanddonotinstallthevehicle’sElectronicControlModules(ECM’s)ontheoppositesideofthefirewall.Protectthecablewhereitpassesthroughthefirewallbyusingagrommetorsimilarprotectivemeasures.InstallingtheVML750attheendofthevehicleabovetheexhaustpipemaycausetheVML750tooverheat.VEHICLESEQUIPPEDWITHAIRBAGSAnairbaginflateswithgreatforce.DONOTplaceobjects,includingcommunicationsequipment,intheareaovertheairbagorintheairbagdeploymentarea.Ifthecommunicationequipmentisimproperlyinstalledandtheairbaginflates,thiscouldcauseseriousinjury.Ifnecessary,contactthevehiclemanufacturerforairbaginformationspecifictothevehicle.Verifythatnoneofthevehicle’ssystemsareaffectedbyuseoftheunit,e.g.cruisecontrol,ABSbreaking,tractioncontrol,enginemanagement,directionindicators,lights,etc.2-26802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuidePlanningtheInstallationUseexistingopeningsthroughthefirewalltoavoiddrilling.Ifdrillingisamust,verifynottodamagetheVehicleElectronicControlModules(ECM’s),fuellines,brakelines,and/orcablelooms.Forvehiclesequippedwithelectronicbrakingsystems,see“ANTI-SKIDBRAKINGPRECAUTIONS”,Motorolapublication68P81109E34.ItismandatorythatmodemsinstalledinvehiclesfuelledbyliquefiedpetroleumgasconformtotheNationalFireProtectionAssociationstandardNFPA58,whichappliestovehicleswithaliquidpropane(LP)gascontainerinthetrunkorothersealedoffspacewithintheinteriorofthevehicle.TheNFPA58requiresthefollowing:(1)ThespaceinwhichtheLPgascontaineranditsfittingsarelocatedmustbeisolatedbyasealfromthespacecontainingmodemequipment.(2)Removable(outside)fillingconnectionsshallbeused.(3)Thecontainerspaceshallbeventedtotheoutside.PlanningtheInstallation■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Planningisthekeytofast,easyandsafeinstallation.Takethefollowingpointsintoconsiderationwhenselectingalocationandplanningtheinstallation.InstallationConstraintsRefertotheSafetyInstructionsin“ProductSafetyandRFEnergyExposureBookletforMobileTwo-WayRadiosInstalledinVehiclesorasFixedSiteControlStations”P/N6881095C99.TheVML750mustbeinstalledinthecar’strunk,onthefloororthesidewalls(coolingfinsfacingup,ortotheside).6802988C54-BJuly20142-3
InstallationConstraintsChapter2:VML750InstallationTheVML750mustnotbeinstalledwiththecoolingfinsfacingdown.Failuretocomplymaycauseoverheatingproblemsandperformancedegradation.Figure2-1showsaschematicVML750installationinacar.Figure2-1VML750-SchematicCarInstallationBeforebeginningtheinstallationprocessmakesurethatthespaceavailableattheinstallationsiteisadequateforthemodemanditsaccessories.Eachinstallationconfigurationrequiresadifferentareaformountingthemodemwithoutobstruction.Whenchoosingalocation,ensureeasyinstallationandreplacementoftheunit.Figure2-2givestheVML750dimensions.Figure2-2VML750-Dimensions2-46802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideCablesRoutingCablesRouting•Beforerunningawireordrillingahole,inspectthevehicleanddeterminehowandwhereyouintendtomounttheantenna,modem,andtheinput/outputdevice.•Planwireandcableroutingtoprovidemaximumprotectionfromoverheating,batteryacid,movingpartsandsharpedges.•Keepcablesawayfromignitioncircuitstoreducenoisepickupintheradioequipment.•Verifythatthecablesareofsufficientlength.Donotconnecttwoshortlengthswithasplice;doingsoresultsinpowerloss.Refrainfromlooseexcessinthecables,butleaveenoughslacktoallowre-connectionifnecessary.•Donotruncablesexternallyorunderneathfloormats.•Donotlocatecableswherethedriverorpassengerscankickthemorwheretheycaninterferewithoperationofthedriver’sfootpedals.•Whenroutingthecables,refrainfromcreatingsharpbendsorkinks.Fordetailedantennacablesroutinginstructions,refertotheInstallationGuidesuppliedwitheachantenna.DrillingHoles•Wherepossible,useexistingholesinthefirewall,thetrunkwallandthechannelsaboveorbeneaththedoors.•Ifyoumustdrillholes,verifynottodamageotherwiring,breaklinesorfuellines.•Whendrillingaholeintheroof,takecarenottosnagtheroofliner.•Topreventrustingafterdrilling,removeallmetalburrsandresidue,andcompletelycleantheareatoensuretheremovalofallsteeldust.•Insertrubbergrommetsinalldrilledholestoprotectcables,exceptforantennascables.ToolsandEquipment•#2Phillipsscrewdriver•Electricdrillanddrillbitset•X-actoknifeorequivalent•Wirestrippers•Longnosepliers•Smallsidecutters•Crimpingtool6802988C54-BJuly20142-5
AntennasChapter2:VML750Installation•Wrenchset,including8mmfortraytounitattachment•Crescentwrench•Spannerwrench•3mmAllenwrenchsetforunittotrayattachment•No.8Torxscrewdriver•ElectricaltapeAntennas■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■ThefollowingantennasdescribedareforvariousVSMfamilyproducts.AntennasforLTEB14+VzWAntennaforConfigurationSupportingLTEPrivateNetworkonWWAN1TheantennaisusedtoenhancethereceptioncapabilityinpoorreceptionareasandalsotosupportMultipleInputMultipleOutput(MIMO)modesforLTE.Theantennacanbeprovidedwith12ftor17ftcoaxialcable.Theantennaisconstructedofthreeantennas:•ExternalWhip—formain(tobeconnectedtoWW AN1main)•Internalantenna-fordiversityandWiFi(tobeconnectedtoWWAN1diversity)•GPSactiveantenna(tobeconnectedtoWW AN1GPSport)Theantennaisprovidedwiththreeshortflexiblecoaxialcables(threads)comingoutoftheantennabottomside(seeFigure2-3).2-66802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideAntennaConfigurationforLTEPublicNetworkonWW AN2Figure2-3AntennaforConfigurationSupportingLTEPrivateNetworkonWWAN1AntennaConfigurationforLTEPublicNetworkonWWAN2Twoidenticalantennasareused;oneforthemainandonefordiv.Theantennacanbeprovidedwith12ftor17ftcoaxialcable.Figure2-4AntennaforLTEPublicNetworkonWWAN26802988C54-BJuly20142-7
AntennasforB20LTEonlyConfigurationChapter2:VML750InstallationAntennasforB20LTEonlyConfigurationMainAntennaTheMainantennaisusedtoenhancethereceptioncapabilityinpoorreceptionareasandalsotosupportMultipleInputMultipleOutput(MIMO)modesforLTE.Theantennacanbeprovidedwith12ftor17ftcoaxialcable.TheMainantennaisshowninFigure2-5.Figure2-5MainAntennaDiversityAntennaThediversityantennaisconstructedofthreeantennas.•ExternalWhip—doesnotapplyforB20LTEonlyconfiguration•InternalantennaforWWAN2diversityandWiFi(tobeconnectedtoWW AN2diversity)•GPSactiveantenna(tobeconnectedtoGPSport)Theantennaisprovidedwiththreeshortflexiblecoaxialcables(threads)comingoutoftheantennabottomside.Dependingontheantennaoptionpurchased,two12ftor17ftcoaxialcablesarealsoprovidedinordertoconnectbetweenthesethreadsandthemodemconnectors.ThecableswillbeconnectedtotheGPSandtotheWW AN2div.(seeFigure2-6).BesuretousetheRG-174cabletoGPSport.2-86802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideCablesFigure2-6DiversityAntenna-StandardConfigurationCables■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■ThefollowingcablesareavailablewiththeVML750(seeFigure2-7).Figure2-7AvailableCables6802988C54-BJuly20142-9
CablesChapter2:VML750Installation2-106802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideMountingBracketsItem#Description1DCPowerandIgnitioncable(P/NFKN8663)2DCPowerandIgnitioncable+GPIO(P/NFKN8671)3LAN/Ethernetcable(P/NFKN8570)4MicroUSBcable(P/NFKN8703,canbepurchasedseparately)MountingBrackets■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Usethebrackets(2bracketsaresupplied)formountingtheVML750securelyonaflatsurface.Figure2-8BracketDimensions6802988C54-BJuly20142-11
ModemInstallationProcessChapter2:VML750InstallationModemInstallationProcess■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Process2-1describesthestepsforthemodeminstallation.Process2-1HowtoInstalltheVML750Modem1Ensureadequatespacefortheinstallation.(See"PlanningtheInstallation"onpage2-3)2Installtheantennas.(See"AntennaMounting"onpage2-12).RefertotheInstallationGuidesuppliedwitheachantenna.3Routethecables.(See"PlanningtheInstallation"onpage2-3and"CablesRoutingandConnectionProcedure"onpage2-15).4Installthebracketsandtheunit.(See"ModemInstallationProcedure"onpage2-14).5ConnecttheDCPowerandIgnitioncable.(See"DCPowerandIgnitionCableInstallation"onpage2-15).6Connectthemainantennacables.(See"AntennaCablesInstallation(MainandDiversity)forLTEPrivateNetworkConfiguration"onpage2-16or"AntennaCablesInstallation(MainandDiversity)forB20LTEonlyConfiguration"onpage2-17).7ConnecttheLAN/Ethernetcable(see"LAN/EthernetCableInstallation"onpage2-18)ortheMicroUSBcable(seeProcedure2-7,"HowtoInstalltheMicroUSBCable,"onpage2-18).8Placecapsonunusedconnector(s).(See"CapInstallation"onpage2-23).9PerformVML750Power-onprocess.(See"PoweringtheModemUp"onpage2-23).AntennaMounting■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Procedure2-1givesgeneralinstructionsformountingtheantennas.2-126802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideSpecialAntennasInstallationConsiderationsProcedure2-1HowtoMounttheAntennas1Mounttheantennasinaccordancewiththeinstructionsprovidedwitheachantennakitandwiththe“ProductSafetyandRFEnergyExposureBookletforMobileTwo-WayRadiosInstalledinV ehiclesorasFixedSiteControlStations”enclosedwiththeVML750LTEVSM(MotorolaPublicationpartnumber6881095C99).SpecialAntennasInstallationConsiderationsGeneralAntennaInstallationSafetyConsiderationsTheantennasmustbeinstalledinalocationthatwillensureadistanceofatleast8”(20cm)betweenanyofthemandanybystander.IfyourvehicleisequippedwithPSNB(PublicSafetyNarrowBand)equipment,specialattentionmustbetakenwheninstallingtheantennas.Aminimumdistanceof78”(198cm)mustbekeptinordertoensurecoexistencebetweenallsystems.MainAntennaTheantennamustbeinstalledonaflatmetalsurface(minimumsize24”(61cm)x24”(61cm)).Themainantennamustbeinstalledonthevehicle’sroof,preferablyinthecenterfrontsideofit.Makesurethatthevehicleroofmaterialismetal.Ifnot,usea2ftx2ftmetalgroundplaneandmounttheantennainitscenter.Forbestperformance,aminimumdistanceof36”(91.44cm)mustbekeptbetweenthisantennaandanyotherantenna.6802988C54-BJuly20142-13
ModemInstallationProcedureChapter2:VML750InstallationModemInstallationProcedure■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Procedure2-2describeshowtoinstallthemodemonaflatsurface.Procedure2-2HowtoInstalltheModemonaFlatSurface1Positionthetwomountingbrackets(1)onbothsidesofthemodem(2)andfastenusing4screwseach.SeeFigure2-9.Figure2-9MountingBrackets2LocatetheVML750withthemountingbracketsattachedonthededicatedflatsurface.3Centerpunchthemarkedspotsandfixthemodeminpositionusingtheself-drillingsuppliedscrews.2-146802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideCablesRoutingandConnectionProcedureCablesRoutingandConnectionProcedure■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■DCPowerandIgnitionCableInstallationTheunitisusedwithanegativegroundsystemonly.TheFKN8663/FKN8671DCPowercableisequippedwitha5-Amperefuse(slow-blow).Verifythatthevehicleelectricalsystemcansupportcurrentvalueslargerthanthat.Insertthefuseintothefuseholderafterinstallationcompletionandaftercarefullyinspectingallconnections.TheVML750supports12/24Vvehiclebatteries,i.e.13.8V±20%and27.6V±20%DCvehiclebatteries.ConnectingtheVML750toahighervoltagebatterysource(i.e.48V)maydamageit.SeeFigure2-10beforeroutingorconnectingtheDCPowerandIgnitioncableandusethefollowingprocess.Figure2-10DCPowerandIgnitionCableRoutingIntoEngineCompartmentProcedure2-3describeshowtoinstalltheDCpowerandignitioncable.Procedure2-3HowtoInstalltheDCPowerandIgnitionCable1Removethefusefromthefuseholder.RoutetheDCPowercableleadsthroughthefirewallandintotheenginecompartment.Useanexistingopeningor,ifnecessary,drilla2cm(26/32”)diameterholethroughthefirewall.InsertagrommetintotheholetopreventdamagetotheDCPowercable.6802988C54-BJuly20142-15
AntennaCablesInstallation(MainandDiversity)forLTEPrivateNetworkConfigurationChapter2:VML750InstallationProcedure2-3HowtoInstalltheDCPowerandIgnitionCable(Continued)2Ontheenginesideofthefirewall,connecttheblackleadtothenegative(-)batteryterminal.3Ontheenginesideofthefirewall,connectthered(A+)leadtothevehicle’sbatteryasfollows:1.V erifythatthefuseholderisatadistanceof20-30cm(7.87-11.8”)awayfromtheconnectionpoint,ensuringthatitisnotclosetoanyhotenginecomponent.2.Mountthefuseholderusingtheprovidedmount,anddresswiresasnecessary.Connecttheredleadplugadaptor(onthefuseholder)tothematchingreceptacleontheredleadoftheDCPowercable.3.ConnecttheredleadoftheDCPowercabletothepositive(+)batteryterminal.Cabletiethewireevery4”(10cm)alongitslength,donottietoexistingvehiclecables4.Insertthefuseintothefuseholder.4Verifythatthecablesintheenginecompartmentdonotobstructanyofthevehiclecontrolsortouchhotormoveablepartsoftheengine.5Forignitioninstallation,performthefollowingsteps:1.Consultthevehicledocumentationtolocatetheignitionwire.2.V erifythatthevoltageishighwithignitionon,duringstart(cranking),accessory,andwhilevehicleisrunning.Whentheignitionisoff,thevoltageiszero.3.ConnectthegreenleadoftheDCPowercabletoignition(+).Cabletiethewireevery4”(10cm)alongitslength,donottietoexistingvehiclesystems.6ConnecttheDCPowerandignitioncableconnectortoPOWERconnectorontheVML750Connectorpanel.Fastentheconnectorusingthefourfasteningscrews.AntennaCablesInstallation(MainandDiversity)forLTEPrivateNetworkConfigurationProcedure2-4HowtoInstallAntennaCables(MainandDiversity)1ForWWAN1antennacablesinstallation:1.Connecttheconnectorofthecablemarkedwith“External”totheWW AN1MainportontheVML750connectorpanel.2.Connecttheconnectorofthecablemarkedwith“Internal”totheWW AN1DIVportontheVML750connectorpanel.3.Connecttheconnectorofthecablemarkedwith“GPS”totheGPSportontheVML750connectorpanel.2-166802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideAntennaCablesInstallation(MainandDiversity)forB20LTEonlyConfigurationProcedure2-4HowtoInstallAntennaCables(MainandDiversity)(Continued)2ForWW AN2antennacableinstallation(twoidenticalantennasformainanddiv.):1.ConnecttheantennatoWWAN2MainportontheVML750connectorpanel.2.ConnecttheantennatoWWAN2Div.portontheVML750connectorpanel.Donotusepliersoranyothermetallictoolfortightening.Handtightenonly!Fullytightentheantennacableconnectorandverifyitiswellfastened.AntennaCablesInstallation(MainandDiversity)forB20LTEonlyConfigurationProcedure2-5HowtoInstallAntennaCables(MainandDiversity)1Thecomboantennaisprovidedwiththreeflexiblecoaxialcablescomingoutoftheantennabottomside(twothreadsforinternalandGPSareused).Two12ftcoaxialcablesarealsoprovidedinordertoconnectbetweentheinternalandGPSthreadsandthemodemconnectors.ConnecttheinternalcableconnectortotheWWAN2DIVportontheVSMconnectorpanel.ConnecttheGPScableconnectortotheGPSportontheVSMconnectorpanel.BesuretoconnecttheRG-174cabletotheGPSconnector.Formaservicelooptocontainanyexcesscablelength.Itisrequiredtoformtheserviceloopfortheflexiblecablescomingoutoftheantennabottomnearthecableexit.Theseserviceloopsshouldhaveaminimumbendradiusof1"(2.54cm).Ifneeded,formasecondserviceloopfortheexcesslengthofthejumpercablesneartheVSMwithminimumbendradiusof3"(7.63cm).Useplasticcabletiestosecurethecable.6802988C54-BJuly20142-17
LAN/EthernetCableInstallationChapter2:VML750InstallationProcedure2-5HowtoInstallAntennaCables(MainandDiversity)(Continued)2FortheMainantenna,connecttheRFcablefromtheantennatoWWAN2main.Donotusepliersoranyothermetallictoolfortightening.Handtightenonly!Fullytightentheantennacableconnectorandverifyitiswellfastened.LAN/EthernetCableInstallationProcedure2-6HowtoInstalltheLAN/EthernetCable1ConnecttheLAN/EthernetcablefromtheLANconnectorontheConnectorpaneltoyourvehicle’sMobileDataTerminal.Donotusepliersoranyothermetallictoolfortightening.Handtightenonly!FullytightentheLAN/Ethernetcableconnectorandverifyitiswellfastened.2FollowtheLAN/Ethernetcable8±2”(20±5cm)awayfromwhereitattachestotheVML750andsecureittothevehiclebody.MicroUSBCableInstallationPerformthefollowingprocedureifyouarenotinstallingtheLAN/Ethernetcable.Procedure2-7HowtoInstalltheMicroUSBCable1ConnecttheMicroUSBcablefromtheMicroUSBconnectorontheConnectorpaneltoyourvehicle’sMobileDataTerminalUSBconnector.Donotusepliersoranyothermetallictoolfortightening.Handtightenonly!FullytightentheMicroUSBcableconnectorandverifyitiswellfastened.2-186802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideSIMInstallationProcedure2-7HowtoInstalltheMicroUSBCable(Continued)2FollowtheMicroUSBcable8±2”(20±5cm)awayfromwhereitattachestotheVML750andsecureittothevehiclebody.SIMInstallation■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■IfyourL TEmodemisintendedtohomeonyourprivateMotorolaLTEnetwork,youwillbeprovidedwithaMotorolaLTESIMcard.IfyourLTEmodemisintendedtohomeonapubliccarrierLTEnetwork,youwillneedtoobtainaSIMcardfromthatpubliccarriertobeinsertedintotheVML750.Procedure2-8HowtoInstallaSIMCard1LocatetheSIMcarddooronthefrontrightsideoftheVML750.Unscrewthedoorandputtotheside.IfaSIMcardisintheslot,yourLTEmodemhasbeenstagedforyou(refertoVML750ConfigurationGuideP/N6802988C55ifrequired);skiptostep4.2LocatetheSIMcardprovidedforyoubyMotorolaoryourpubliccarrier.Holdthecardsothatthemetalcontactsarefacingdown.3InsertthecardintotheSIMslotuntilyoufeelit'click'intoplace.SIM1slotisforprivatenetwork.SIM2slotisforpubliccarriernetwork.4Closethedoorandscrewitbackintoplace.Makesurethescrewiswelltightenedandthatthedoordoesnotmove.6802988C54-BJuly20142-19
CryptRCardRemovalandInstallationChapter2:VML750InstallationCryptRCardRemovalandInstallation■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■PerformthefollowingproceduresifyouarerequiredtoreplacetheCryptRcard.VerifythatyourVML750isdisconnectedfromthepowersourcepriortoperformingthefollowingprocedure.Procedure2-9HowtoRemovetheCryptRCard1OntheVSMbottomcover,openthetwoTorx8captivescrewsfasteningtheCryptRcarddoor.2-206802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideCryptRCardRemovalandInstallationProcedure2-9HowtoRemovetheCryptRCard(Continued)2Useoneofthecaptivescrewstopullthedoorfromthecover.3Pullthecardlockbacktoreleaseitandliftitup.6802988C54-BJuly20142-21
CryptRCardRemovalandInstallationChapter2:VML750InstallationProcedure2-9HowtoRemovetheCryptRCard(Continued)4RemovethecardfromtheVSM.Procedure2-10HowtoInstalltheCryptRCard1UsethephotosinProcedure2-9tobetterunderstandtherequiredsteps.InserttheCryptRcardintoitslocationintheVSM.2Lowerthelockandpushitforwardtolockit.3InstallthecarddoorontheVSMlowercover.4ClosetwoTorx8captivescrews.Fastenwithatorqueof12Inch-Lib.2-226802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideCapInstallationCapInstallation■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Procedure2-11HowtoInstallCap(s)onUnusedConnector(s)1Toprotectanyunusedconnectors(WWAN2,LAN/Ethernet,USB)onthebackoftheVML750,screwcapsprovidedintheinstallationkitontotheseunusedports.PoweringtheModemUp■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Performthefollowingprocedureafterinstallingthemodem.Procedure2-12HowtoPoweruptheModem1Verifythatthevehicle’signitionswitchisinOnposition.2PressandholdthePowerbuttonontheLEDIndicatorPanelfor2–3seconds.ReleasethebuttonwhenthePowerLEDturnsgreen(blinkingorsolid).3IfyourmodemisconnectedtoacomputerusingLAN/Ethernet/USBcable,LANLEDturnsgreen.IfnoLAN/Ethernet/USBcableisconnected,LANLEDisoff.4TheGPSLEDblinksorangewhileyourmodemissearchingforGPSsatellites.Aftersatelliteshavebeenacquired,theGPSLEDturnsgreen.Thetimeintervalforacquiringsatellitesduringinitialpowerupmaytakeupto5minutes.5WiFiLEDistunedoffuntilWiFiconfigurationwasperformed(refertotheVML750ConfigurationGuide,P/N6802988C55).DoesnotapplyforB20LTEonlyconfiguration.6802988C54-BJuly20142-23
PoweringtheModemUpChapter2:VML750InstallationProcedure2-12HowtoPoweruptheModem(Continued)6AfterconfiguringthemodemtoWiFiAccessPointmode,theWiFiLEDturnsgreen.Whendataistransferred,theWiFiLEDblinksgreen.DoesnotapplyforB20LTEonlyconfiguration.7IfyourVML750isequippedtosupportLTE,youwillneedtoactivateitontheassociatedLTEnetwork(yourownprivatePSLTEnetworkoronthepubliccarriernetwork).Todothis,contactthemanagerofyournetwork(Motorola,publiccarrier,oryourowninternaltechnicalsupport)andprovidetheSIMcardidentifiernumber,calledtheIMSI.ThisidentifiercanbefoundontheplasticcreditcardframefortheSIM.IfyouareinLTEcoveragearea,thefollowingsequencewilltakeplace,ifaSIMcardisinsertedandtheSIMdoorisclosed:1.LTELEDblinksorangewhilethemodemsearchesfortheLTEnetwork.2.LTELEDblinksgreenwhileregisteringtothenetwork.3.LTELEDissolidgreenafterregistrationandactivation.Thetimeintervalforregisteringandactivatingyouraccountmayvaryandcouldtypicallytakeupto2minutes.IftheSIMdoorisnotclosed,theLTELEDrapidlyblinksred.IfSIMcardisnotinserted,theLTELEDblinksred.2-246802988C54-BJuly2014
Chapter3TroubleshootingtheVML750■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Motorolahasmadeeveryefforttoensurethatthisproductisofexcellentquality.However,ifyouexperienceanyproblemswiththeproduct,pleasecontactyourlocalMotorolaservicerepresentativewithproductrelatedinformation.Forcompleteinformationonorderingrequiredpartsandkits,contactyourlocalcustomerservicerepresentativeandrefertoAppendixB,"Reference".6802988C54-BJuly20143-1
TroubleshootingChapter3:TroubleshootingtheVML750Troubleshooting■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■ThisparagraphgivesdetailsregardingpossiblemalfunctionsthatmayoccurafterfirsttimeinstallationoftheVML750,theirprobablecauseandtherecommendedcorrectiveaction.ForcorrectLEDindications,refertoTable3-2.ContactMotorolaSolutionsSupportCenter(SSC)teamforfurthertroubleshootingassistanceifnecessary.Forcontactinformation,referto"MotorolaSolutionsSupportCenter"onpage-xiv.Table3-1TroubleshootingtheVML750MalfunctionProbableCauseCorrectiveActionPowercableisnotproperlyconnected.1.Checkthecableconnections,connectasrequiredandturntheVML750On.2.V erifythatthePowerLEDisblinkingred(standbymode).3.PressthePowerbuttontoturnOn(expectLEDbehavioraccordingtoignitionstate).VML750doesnotturnOn.Powerbuttonwasnotproperlypressed.1.Applypowertothemodem.2.V erifythatthePowerLEDisblinkingred.3.PressthePowerbuttonfor2–3sec.4.V erifythatthePowerLEDisblinkingorange(in"ignitionenabled"mode),orblinkinggreenandthensolidgreen(in"ignitiondisabled"mode).NoLAN/Ethernetconnection.LAN/Ethernetcableisnotconnected,or,MicroUSBcableisnotconnected.ConnecttheLAN/Ethernetcable(referto"LAN/EthernetCableInstallation"onpage2-18)ortheMicroUSBcable(referto"MicroUSBCableInstallation"onpage2-18)andverifythattheLANLEDisgreen.NoGPSreception.GPScable(fromMainantenna)isnotconnected.1.ConnecttheGPScable(referto"AntennaCablesInstallation(MainandDiversity)forB20LTEonlyConfiguration"onpage2-17or"AntennaCablesInstallation(MainandDiversity)forB20LTEonlyConfiguration"onpage2-17).2.V erifythattheGPSLEDisblinkingorangeandthenchangestosolidgreen.3-26802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideTroubleshootingTable3-1TroubleshootingtheVML750(Continued)MalfunctionProbableCauseCorrectiveActionWiFiwasnotconfiguredasrequired.RefertoVML750ConfigurationGuide(6802988C55)locatedinhttps://businessonline.motorolasolutions.comforWiFiconfiguration.NoWiFiconnection.Div/WiFicableisnotconnected.1.ConnecttheDiv/WiFicable(referto"AntennaCablesInstallation(MainandDiversity)forB20LTEonlyConfiguration"onpage2-17or"AntennaCablesInstallation(MainandDiversity)forB20LTEonlyConfiguration"onpage2-17).2.V erifythattheWiFiLEDisblinking/solidgreen.6802988C54-BJuly20143-3
TroubleshootingChapter3:TroubleshootingtheVML750Table3-1TroubleshootingtheVML750(Continued)MalfunctionProbableCauseCorrectiveActionDevicehasnotyetbeenactivatedontheLTEnetwork.ThefollowingstepsassumesasubscriptionfortheLTEservicehasbeencreatedbyyournetworkmanagerorserviceprovider.1.LocateICCID(theidentifierfortheLTESIMcard)orPSN(thedeviceserialnumber)whichwillbeprintedonastickeraffixedtotheVML750casing.2.ContactthenetworkmanagerortechnicalservicedepartmentandreporttheICCIDorthePSNnumber.3.V erifythatyourdevicehasbeenactivatedontheLTEnetwork.RefertoProcedure2-12,"HowtoPoweruptheModem,"onpage2-23.SIMcardisnotinserted/damaged.1.InsertanewSIMintorelevantSIMslot.RefertoProcedure2-8,"HowtoInstallaSIMCard,"onpage2-192.ClosetheSIMdoor.3.TurntheVML750On.4.V erifytheLTELEDisblinkingorange/greenandthenchangetosolidgreen.LTEcable(fromMainantenna)isnotconnected.1.ConnecttheLTEcable(referto"AntennaCablesInstallation(MainandDiversity)forB20LTEonlyConfiguration"onpage2-17).2.V erifytheLTELEDisblinkingorange/greenandthenchangetosolidgreen.3.Iftheabovedoesnothelp,checktheconnectionbetweenthejumperandthethreadcable.NoLTEconnection.MissingLTEBand.RefertoVML750ConfigurationGuide(6802988C55)locatedinhttps://businessonline.motorolasolutions.comfordownloadingthelicencefile.3-46802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideLEDIndicatorsFunctionsLEDIndicatorsFunctions■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Table3-2describesthefunctionsoftheLEDindicatorsontheVML750frontpanel.Table3-2LEDIndicatorsFunctionsLEDName:PowerLANWWAN1(DoesnotapplyforB20LTEonlyconfiguration)WWAN2WiFiGPSLEDStatusOFFPoweroffNolinkOffOffOffOffSolidGreenPoweronLinkisonConnectedConnectedAvailable(forAP)Connected(forclient)TrackingBlinkingGreenPoweringupTX/RXActivityConnecting/RegisteringConnecting/RegisteringTX/RXActivity(forAP)Scanning(forclient)__SolidOrange____________BlinkingOrangeNoIgnitionTheuserturnsthepowerOn(powerbuttonpressed)butignitionisoff__SearchingforsignalSearchingforsignal__SearchingforsignalSolidRed____Problem/OverheatProblem/OverheatProblem/OverheatProblemBlinkingRedStandbyExternalpowerisconnectedtothesystem__SIMcardisnotinstalledinthemodemSIMcardisnotinstalledinthemodem____RapidBlinkingRedProblem__SIMdoorisopenSIMdoorisopen____6802988C54-BJuly20143-5
LEDIndicatorsFunctionsChapter3:TroubleshootingtheVML750Thispageintentionallyleftblank.3-66802988C54-BJuly2014
Chapter4UsingtheVML750■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■General■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■AfterinstallingtheVML750inyourvehicleitmustbeconfiguredforproperoperation.Toconfigureyourmodem,refertoVML750ConfigurationGuideP/N6802988C55.Afterconfiguringthemodem,itshouldbeturnedonautomaticallyuponyourvehicleignitionandoperateproperly.IfyoudetectanymalfunctionintheVML750operation,refertoChapter3,"TroubleshootingtheVML750".6802988C54-BJuly20144-1
GeneralChapter4:UsingtheVML750Thispageintentionallyleftblank.4-26802988C54-BJuly2014
AppendixASpecificationsPhysical■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Dimensions(Modem)8.07”x7.87”x1.71”(20.5cmx20cmx4.35cm±1mm)Weight(Modem)6Pounds(2.5Kg)CommunicationPortsAmphenolLAN–Ethernet10/100–RJ45USB2.0highspeed–MicroABRFPortsWWAN1MAIN1SMAconnector(Female)(doesnotapplyforB20LTEonlyconfiguration)WWAN1Diversity+WiFiSMAconnector(Female)(doesnotapplyforB20LTEonlyconfiguration)WWAN2MainRx/TxSMAconnector(Female)WWAN2Diversity(Diversity+WiFiforB20LTEonly)SMAconnector(Female)GPSSMAconnector(Female)6802988C54-BJuly2014A-1
PowerPortAppendixA:SpecificationsPowerPortPower9-pinD-TYPELEDsRefertoTable3-2.OperatingTemperatureAmbienttemperature-30°Cto+60°CPowerInputV oltage11to33VDCPowerConsumption:ModemStandby<0.3ARMSModemTransmit<1ARMSRFCharacteristicsFrequency:LTE4GBC14Tx788–798MHz4GBC14Rx758–769MHz4GBC13Tx777–787MHz4GBC13Rx746–756MHzEVDO3GBC0Tx824–849MHz3GBC0Rx869–894MHz3GBC1Tx1850–1910MHz3GBC1Rx1930–1990MHzWiFi2401-2472MHzBandwidth:LTE5MHz10MHzWiFi20MHz(802.11b/g/n)A-26802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuideRFCharacteristicsOutputtransmitpower:LTE23dBmEVDO23dBmWiFi15dBmReceiversensitivity:LTE10MHz-94dBm,typ-96dBm5MHz-97dBm,typ-99dBmWiFi(802.11g)-87dBmFrequencyStability:LTE±2.5ppmWiFi±20ppm6802988C54-BJuly2014A-3
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AppendixBReferenceReplacementParts■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Replacedamagedpartswithidenticalreplacementparts.Forcompleteinformationonorderingrequiredpartsandkits,pleasecontactyourlocalMotorolaservicerepresentative.ReplacementPartsListKit/PartNumberDescriptionAntennasReferto"ApprovedAntennasList"onpageB-2Bracket,Screws&Washers0312002B14MountingScrew,BrackettoCar,803013013001MountingScrew,VSMtoBracket,80487779V56FlatWasher,VSMtoBracket,80487623U12SpringWasher,VSMtoBracket,807013065001Bracket,2CablesFKN8570LAN/EthernetCable(177”/450cm)FKN8730MicroUSBcableFKN8663DCPower&IgnitionCable(177”/450cm)FKN8671DCPower&IgnitionCable+GPIO(177”/450cm)SIMcardTBDSIMCardKit(thexstandsforthecustomernumber)CryptRcardTBDCryptRMicroSDcard6802988C54-BJuly2014B-1
KitReplacementPartsListAppendixB:ReferenceKitReplacementPartsListKit/PartNumberDescriptionFLN1310VML750,BC20LTEVSMModemFLN1057VML750,VzWLTEVSMModemApprovedAntennasListKit/PartNumberKitDescriptionAN000036A01VML750baseantennawithacapFTN0073(85013022001)WidebandFix-MountedV ehicularAntenna(12ftcable)FTN7686(85013016001)LTEWhipAntennaFTN6070(85013022001)WidebandFix-MountedV ehicularAntenna(17ftcable)AntennasCablesReplacementsKit/PartNumberKitDescriptionCB000133A01SMA-FtoSMA-M12ftRG174cabletypeCB000133A02SMA-FtoSMA-M17ftRG174cabletype30013096001NMOAntennaMount30013072001SMA-FtoSMA-M12ftLMR200cabletype30013093001SMA-FtoSMA-M17ftLMR240cabletypeB-26802988C54-BJuly2014
AppendixCLTE&LMRAntennasMountingRecommendationsThisappendixprovidesproceduresfordeterminingthemountinglocationsforaPublicSafetyNarrowBand(PSNB)LMR700/800MHzantennaandBroadBand(BB)LTE700MHzantennas.Thefollowingproceduresaregiven:•PolicepatrolvehiclewithaPSNBantennaandastandardBBantenna.•BuswithaPSNBantennaandalowprofileBBantennaPolicePatrolVehicleAntennasLocationConsiderations—Overview■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■Theantennasmountinglocationisselectedindividuallyforeveryvehiclebeforestartingtheactualinstallationprocess.ThefollowinglistgivesgeneralrecommendationsfordeterminingthemountinglocationofPSNBandBBantennasbasedonseveralkeyconsiderations:•Keepaminimumdistanceof7.87”(20cm)betweentheLTE[BB]antennas;includingWiFitoanyotherantennaandanypotentialbystander(forbystandersafely).•FollowtheguidelinesintheinstallationandsafetymanualsoftheLMR[PSNB]radioswithregardstomountinglocationsandoperationofradiointhepresenceofbystanders(forbystandersafety).•Keepaminimumspatialseparationof78”(198cm)betweenthePSNBandBBLTEantennasthisseparationprovidesaminimumof35dBisolationtoreduceinterferences.•Keepaminimumspatialseparationof36”(91.4cm)betweenthetwoBBLTE(mainanddiversity)antennasforpotentialinterferencereductionandforoptimalMultipleInputMultipleOutput(MIMO)andMaximumRatiodiversityCombining(MRC)performance.6802988C54-BJuly2014C-1
PlanningAntennaMountingLocationonaPolicePatrolVehicleAppendixC:LTE&LMRAntennasMountingRecommendationsPlanningAntennaMountingLocationonaPolicePatrolVehicle■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■FigureC-1showsabasicsuggestionforantennaslocation.ProcedureC-1describestheplanning.FigureC-1PolicePatrolVehicle—AntennasLocationSuggestionLegend:•BB—BroadBandL TEAntennas•PSNB—PublicSafetyNarrowBand700/800Antenna•V/U—ExistingVHF/UHFAntennaAntennasmustbeinstalledonaflatmetalsurface(minimumsize24”(61cm)x24”(61cm)).ProcedureC-1PlanningAntennasLocationonaPolicePatrolVehicle1Observetheexistingantennas.2Drawanimaginary36”(91.4cm)radiuscirclesaroundtheexistingantennas.C-26802988C54-BJuly2014
VML750—LTEV ehicularSubscriberModem(VSM)InstallationGuidePlanningAntennaMountingLocationonaPolicePatrolVehicleProcedureC-1PlanningAntennasLocationonaPolicePatrolVehicle(Continued)3Drawimaginarylines7.8”(20cm)frombothsidesofthevehicle'sroofandtrunkcover.4Planmountingtheantennasonareasdeterminedbystep2and3i.e.notcloserthan36”(91.4cm)toanyexistingantennaandatleast7.8”(20cm)fromthevehiclesides.5Plantheantennasmountinglocations,takingintoaccounttheavailablecoaxialcableslength.6Ifpossible,planmountingthePSNBantennaonthevehicle'strunkcover.7DefinetheDiversityBBantennalocationonthevehicle'sroofwithaminimumdirectdistanceof78”(198cm)fromthePSNBantenna.IfaPSNBantennaisnotrequired,planmountingtheDiversity/WiFiantennaonthevehicle’strunkcover.8DefinetheMainBBantennalocationonthevehicle'sroofwithaminimumdistanceof36”(91.4cm)totheDiversityBBantennaandof78”(198cm)tothePSNBantenna.Itisrecommendedtoinstallthemainantennaonthecenterlineatthefrontsideofthevehicle'sroof.9SomevehiclesmayalreadyhaveaPSNBantennamounted.Forthesevehicles,itisrecommendedtoreinstallthePSNBantennaonthevehicle'strunkcover.6802988C54-BJuly2014C-3

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