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© Copyright 2003 Westell, Inc. i 030-300372 Rev. A
July 2003
DUAL CONNECT NAT ROUTER (MODEL 2200)
WITH DMHTM TECHNOLOGY
USER GUIDE
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030-300372 Rev. A ii July 2003
Westell Dual Connect NAT Router with DMH Technology
User Guide
TABLE OF CONTENTS
1. PRODUCT DESCRIPTION ..................................................................................................................................1
2. SAFETY INSTRUCTIONS ...................................................................................................................................1
3. REGULATORY INFORMATION ........................................................................................................................2
3.1 FCC Compliance Note...............................................................................................................................2
3.2 Canada Certification Notice.......................................................................................................................3
4. SYSTEM REQUIREMENTS.................................................................................................................................4
4.1 Minimum System Requirements for 10/100 Base-T/Ethernet Installation ................................................4
4.2 Minimum System Requirements for USB Installation ..............................................................................4
5. INSTALLING THE HARDWARE........................................................................................................................5
5.1 Installation Requirements ..........................................................................................................................5
5.2 Before you begin: ......................................................................................................................................5
5.3 Microfilters ................................................................................................................................................5
5.4 Router Installations....................................................................................................................................5
5.5 LED Indicators...........................................................................................................................................8
5.6 Cable Connectors and Switch Locations ...................................................................................................8
6. INSTALLING THE USB DRIVERS...................................................................................................................10
6.1 CD-ROM Installation: .............................................................................................................................10
6.2 Installing the USB Drivers for Windows 98............................................................................................10
6.3 Installing the USB Drivers for Windows ME..........................................................................................16
6.4 Installing the USB Driver for Windows 2000 .........................................................................................18
6.5 Installing the USB Driver for Windows XP ............................................................................................21
7. CONFIGURING THE ROUTER FOR INTERNET CONNECTION .................................................................23
7.1 Setting Up an Account Profile .................................................................................................................23
7.2 Establishing a PPP Session ......................................................................................................................27
7.3 Disconnecting a PPP Session...................................................................................................................29
7.4 Service Configuration..............................................................................................................................31
7.5 Exiting the Dual Connect NAT Router....................................................................................................34
8. SETTING UP MACINTOSH OS X.....................................................................................................................35
9. HOME ..................................................................................................................................................................39
9.1 Setting Up Advanced Configuration........................................................................................................39
9.2 Adding Account Profiles .........................................................................................................................40
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10. STATUS...............................................................................................................................................................42
10.1 Connection Summary ..............................................................................................................................42
10.2 About .......................................................................................................................................................43
11. CONFIGURATION .............................................................................................................................................44
11.1 VC Configuration ....................................................................................................................................44
Configuring the Router’s Protocol Settings..........................................................................................................48
11.2 DNS Configuration..................................................................................................................................52
11.3 DHCP Configuration (Private LAN) .......................................................................................................54
11.4 Private LAN Configuration .....................................................................................................................58
11.5 Public LAN Configuration.......................................................................................................................59
11.6 Single Static IP Configuration .................................................................................................................64
11.7 Service Configuration..............................................................................................................................70
11.8 Firewall Configuration.............................................................................................................................78
11.9 ATM Loopbacks......................................................................................................................................81
12. SETTING UP ADVANCED SERVICE CONFIGURATION.............................................................................82
12.1 Port Forwarding Ranges of Ports.............................................................................................................83
12.2 Adding Port Forwarding Ports.................................................................................................................83
12.3 Port Forwarding Trigger Ports.................................................................................................................84
12.4 Adding Local Trigger Ports .....................................................................................................................85
12.5 Static NAT...............................................................................................................................................86
12.6 Enabling Static NAT................................................................................................................................86
12.7 Disabling Static NAT...............................................................................................................................87
13. MAINTENANCE.................................................................................................................................................89
13.1 Backup/Store............................................................................................................................................89
13.2 Firewall Log ............................................................................................................................................90
13.3 Change Password.....................................................................................................................................91
13.4 Remote Access.........................................................................................................................................92
13.5 Update Device .........................................................................................................................................93
14. TROUBLESHOOTING .......................................................................................................................................98
14.1 System Self Tests.....................................................................................................................................98
14.2 Diagnostic Logs.....................................................................................................................................100
14.3 WAN VC Statistics................................................................................................................................102
14.4 Ethernet Statistics ..................................................................................................................................103
14.5 Transceiver Statistics .............................................................................................................................104
14.6 USB Port Statistics ................................................................................................................................105
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14.7 LAN Statistics........................................................................................................................................106
15. HELP..................................................................................................................................................................107
16. NAT SERVICES................................................................................................................................................119
17. TECHNICAL SUPPORT INFORMATION ......................................................................................................123
18. WARRANTY INFORMATION ........................................................................................................................123
19. PRODUCT SPECIFICATIONS.........................................................................................................................124
20. SOFTWARE LICENSE AGREEMENT............................................................................................................125
21. PUBLICATION INFORMATION.....................................................................................................................126
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1. PRODUCT DESCRIPTION
The Westell® Dual Connect NAT Router with DMHTM technology adds reliable, high-speed, Internet access to your
existing home or office phone line. Your ADSL connection is “always-on” ending the hassles of dial-up modems
and busy signals. Installation is easy ... no tools ... no headaches. Simply connect the hardware, apply power, and
perform the simple software configuration for your Dual Connect NAT Router.
This Router is capable of data rates hundreds of times faster than a traditional analog modem. But unlike analog
modems, Westell’s Dual Connect NAT Router allows you to use the same phone line for simultaneous voice/fax
communications and high-speed Internet access, eliminating the need for dedicated phone lines for voice and data
needs. The Plug and Play feature means that no user configuration is required.
Your Westell modem is equipped with the latest in DSL modem technology. One of the innovative features included
within your modem is a technology called Dynamic Multi-Hybrid or DMHTM. This technology enables your modem
to achieve the fastest possible connection under various loop (telephone wires) conditions.
NOTE: Hereafter the Westell Dual Connect NAT Router will be referred to as “Dual Connect NAT Router” or
“Router.”
2. SAFETY INSTRUCTIONS
Never install any telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the
network interface.
Use caution when installing or modifying telephone lines.
WARNING
Risk of electric shock. Voltages up to 140 Vdc (with reference to
ground) may be present on telecommunications circuits.
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3. REGULATORY INFORMATION
3.1 FCC Compliance Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to a different circuit from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
PART 68 - COMPLIANCE REGISTRATION
This equipment (Model 2200) complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
A label on the bottom of this equipment contains, among other information, the Ringer Equivalence Number (REN),
and the product identifier. For products approved after July 23, 2001 the product identifier is in the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g. 03 is a REN of 0.3).
The REN is used to determine the number of devices that may be connected to a telephone line. For earlier products,
the REN is separately shown on the label. If requested, this number must be provided to the telephone company.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most,
but no all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone company.
This equipment is designated to connect to the telephone network or premises wiring using a compatible modular
jack that is Part 68 compliant. An FCC compliant telephone cord and modular plug is provided with the equipment.
See the Installation Information section of this User Guide for details.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See
installation instruction for details.
If this terminal equipment (Model 2200) causes harm to the telephone network, the telephone company may request
you to disconnect the equipment until the problem is resolved. The telephone company will notify you in advance if
temporary discontinuance of service is required. If advance notification is not practical, the telephone company will
notify you as soon as possible. You will be advised of your right to file a complaint with the FCC if you believe
such action is necessary.
If you experience trouble with this equipment (Model 2200), do not try to repair the equipment yourself. The
equipment cannot be repaired in the field. Contact Westell for instructions on product return.
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The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect
the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you
to make the modifications necessary to maintain uninterrupted service.
If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this
equipment (Model 2200) does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
This equipment cannot be used on public coin phone service provided by the telephone company. Connection of this
equipment to party line service is subject to state tariffs.
3.2 Canada Certification Notice
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operations and safety requirements as prescribed in the appropriate
Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will
operate to the user’s satisfaction.
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specification. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that Industry Canada technical specification were
met. It does not imply that Industry Canada approved the equipment. The Ringer Equivalence Number (REN) is 0.0.
The Ringer Equivalence Number that is assigned to each piece of terminal equipment provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed five.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the
local Telecommunication Company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent degradation
of service in some situations. Connection to a party line service is subject to state tariffs. Contact the state public
utility commission, public service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this
equipment (Model 2200) does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
If you experience trouble with this equipment (Model 2200), do not try to repair the equipment yourself. The
equipment cannot be repaired in the field and must be returned to the manufacturer. Repairs to certified equipment
should be coordinated by a representative, and designated by the supplier. Refer to section 12 in this User Guide for
further details.
The termination on an interface may consist of any combination of devices subject only to the requirement that the
sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone
lines, and internal, metallic water pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact the
appropriate electrical inspection authority, or electrician, as appropriate.
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4. SYSTEM REQUIREMENTS
4.1 Minimum System Requirements for 10/100 Base-T/Ethernet Installation
The following system specifications are required for optimum performance of the Dual Connect NAT Router via
10/100 Base-T installation:
• Pentium® or equivalent and above class machines, Macintosh
• Microsoft® Windows® (98, 2000, ME, NT 4.0, or XP) or
Macintosh® OS X installed
• Computer Operating System CD-ROM on hand
• Internet Explorer 4.x or Netscape Navigator 4.x or higher
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• TCP/IP Protocol stack installed
• 10/100 Base-T Network Interface Card (NIC)
4.2 Minimum System Requirements for USB Installation
The following system specifications are required for optimum performance of the Dual Connect NAT Router via
USB installation:
• Pentium® or equivalent and above class machines
• Microsoft® Windows® 98, 2000, ME, or XP installed
• Computer Operating System CD-ROM on hand
• Internet Explorer 4.x or Netscape Navigator 4.x or higher
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• USB Version 1.0 or higher compliant bus
• An available USB Port
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5. INSTALLING THE HARDWARE
5.1 Installation Requirements
To install the Dual Connect NAT Router, you will need the following:
• A Network Interface Card (NIC) installed in your PC or
• An available USB port installed on your PC.
• A DSL line (provided by your Service Provider).
STOP! Please wait until you have received notification from your Internet service provider (ISP) that your
DSL line has been activated before installing this Router and software.
5.2 Before you begin:
Make sure that your kit contains the following items:
• Westell Dual Connect NAT Router
• Power Supply
• RJ-45 Ethernet cable (straight-through) (yellow)
• USB cable (blue)
• RJ-11 Phone cable
5.3 Microfilters
ADSL signals must be blocked from reaching each telephone, answering machine, fax machine, computer modem
or any similar conventional device. Failure to do so may degrade telephone voice quality and ADSL performance.
Install a microfilter if you desire to use the DSL-equipped line jack for telephone, answering machine, fax machine
or other telephone device connections. Microfilter installation requires no tools or telephone rewiring. Just unplug
the telephone device from the baseboard or wall mount and snap in a microfilter, next snap in the telephone device.
You can purchase microfilters from your local electronics retailer, or contact the original provider of your DSL
equipment.
5.4 Router Installations
This section explains the procedures for installing Westell’s Dual Connect NAT Router via 10/100 Base-T/Ethernet
or USB connection.
NOTE: Please wait until you have received notification from your Service Provider that your DSL
line has been activated before installing your Dual Connect NAT Router.
NOTE: If you are using a Westell Dual Connect NAT Router in conjunction with an Ethernet Hub or Switch, refer
to the manufacturer’s instructions for proper installation and configuration. Westell recommends the use of a surge
suppressor to protect equipment attached to the AC power supply.
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5.4.1 Router Installation via 10/100 Base-T Ethernet
NOTE: Before you connect the Dual Connect NAT Router via 10/100 Base-T, you must have an available
Ethernet card installed in your computer. If your Ethernet card does not auto-negotiate, you must set it to
half duplex. Refer to the Ethernet card manufacturer’s instructions for installing and configuring your
Ethernet card. If you do not have an Ethernet card installed in your computer, go to section 5.4.2.
1. Connect the power supply cord to the power connector marked ~ on the rear panel of the Router. Plug the
other end of the power supply into an AC wall socket.
2. Connect the DSL phone cable from the jack marked on the rear panel of the Router to the DSL-equipped
telephone line jack on the wall. IMPORTANT: Do not use a DSL filter on this connection. You must use the
phone cord that was provided with the Router kit.
NOTE: Your Westell modem is equipped with the latest in DSL modem technology. One of the innovative
features included within your modem is a technology called Dynamic Multi-Hybrid or DMHTM. This
technology enables your modem to achieve the fastest possible connection under various loop (telephone wire)
conditions. When the modem is reset, powered-up or connected to the DSL line there may be a “clicking” noise.
This “clicking” is part of the DMH technology and will stop once the modem has successfully locked to the
DSL signal.
3. Connect the Ethernet cable from the Ethernet jack marked on the rear panel of the Router to the Ethernet
port on your computer.
Congratulations! You have completed the Ethernet hardware installation for your Dual Connect NAT Router. No
software installation is required when using an Ethernet connection. You must now proceed to step 7.
NOTE: Your modem’s rear panel may have additional features. See Figure 3
Figure 1. Connection via 10/100 Base-T Ethernet
!
12V
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5.4.2 Router Installation via USB
NOTE: The USB installation will not function for Macintosh computers. Macintosh computers must install
the Router via Ethernet connection. See section 5.4.1.
1. Connect the power supply cord to the power connector marked ~
on the rear panel of the Router. Plug the
other end of the power supply into an AC wall socket.
2. Connect the DSL phone cable from the connector marked on the rear panel of the Router to the DSL-
equipped telephone line jack on the wall. IMPORTANT: Do not use a DSL filter on this connection. You must
use the phone cord that was provided with the Router kit.
NOTE: Your Westell modem is equipped with the latest in DSL modem technology. One of the innovative
features included within your modem is a technology called Dynamic Multi-Hybrid or DMHTM. This
technology enables your modem to achieve the fastest possible connection under various loop (telephone wire)
conditions. When the modem is reset, powered-up or connected to the DSL line there may be a “clicking” noise.
This “clicking” is part of the DMH technology and will stop once the modem has successfully locked to the
DSL signal.
3. Connect the USB cable from the USB connector marked
on the rear panel of the Router to the USB port
on the PC.
Congratulations! You have completed the USB hardware installation for your Dual Connect NAT Router. You must
now go to Section 6 to begin the USB driver software installation.
NOTE: Your modem’s rear panel may have additional features. See Figure 3
Figure 2. Connection via USB
12V
!
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5.5 LED Indicators
The LED indicators are used to verify the unit’s operation and status. LED states are described in Table 1.
Table 1. LED States and Descriptions
LED State Description
Solid Green Power ON
POWER No Light No Power
Slow Flashing Green Power ON and waiting for carrier detect signal
(1 flash/sec)
Moderate Flashing Green Power ON and attempting synchronization
(2 flashes/sec)
Solid Green Power ON and synchronized with ADSL line card
Steady Red (less than 20 sec.) Hardware power-up in process
Flashing Yellow Modem failed self-diagnostics
Solid Yellow Modem is in safe boot mode
READY
No Light No Power
Solid Green Ethernet link established
Flashing Green Transmit or Receive Activity
ETHERNET
No Light No link established
Solid Green USB link established
Flashing Green Transmit or Receive Activity
USB
No Light No USB link established
5.6 Cable Connectors and Switch Locations
The following items are located on the rear panel of the Router. See Figure 3. Tables 2 through 5 list the connector
types and pinout designations.
• DSL Connector (RJ-11)
• USB Connector
• ON/OFF Switch
• Power Connector
• Reset Button
• Ethernet Connector (RJ-45)
Figure 3. Dual Connect NAT Router Rear Panel (Model x99-220040-00)
DSL Line
Connector
Power
Connector
Ethernet
Connector
USB
Connector
Reset
Button
ON/OFF
Switch
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Table 2. Connector Descriptions
SYMBOL NAME TYPE FUNCTION
LINE 6-pin RJ-11 modular jack Connects to an ADSL-equipped telephone jack or
DSL connection of a POTS splitter.
USB 4-pin USB Series B connector Connects the USB device to the PC.
∼
12V
POWER Barrel connector Power source.
ETHERNET 8-pin (RJ-45) modular jack Connects the Ethernet device to the PC.
Table 3. DSL Pinouts
Pinout Description
1, 2, 5, 6 Not Used
3 DSL Tip
4 DSL Ring
Table 4. USB Series B Connector Pinouts
Pin Name Description Cable Color
1 VBUS/Vcc 5 Vdc Red
2 D – Data – White
3 D + Data + Green
4 GND Ground Black
Table 5. Ethernet Pinouts
Pinout Description
1 Rx+
2 Rx-
3 Tx+
4,5,7,8 Not Used
6 Tx-
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6. INSTALLING THE USB DRIVERS
This section explains how to install the USB modem drivers for the Dual Connect NAT Router. If you are using
only Ethernet ports, USB driver installation is not necessary. The Microsoft® Plug and Play auto-detect feature
recognizes when new hardware has been installed. After you connect the Router to the PC, the Router will
automatically be detected.
6.1 CD-ROM Installation:
1. Place the CD-ROM that you received in the Router kit into the CD-ROM drive of the PC that is connected to
the USB port.
2. Go to the USB driver installation section that matches your operating system and follow the procedures outlined
in that section.
3. Verify the connection to the computer by observing the state of the USB LED. Once the USB drivers have been
installed, the USB LED should be solid green. Solid green indicates a USB connection has been established.
Refer to Table 1 (LED States and Descriptions).
Before you begin the USB driver software installation, determine which operating system is installed on your PC.
Then, follow the instructions that match your operating system (e.g., Microsoft Windows 98-refer to the instructions
in section 6.2). Next, begin the USB driver software installation. When the installation has completed, proceed to
section 7. Table 6 provides a quick reference to the USB software driver instructions.
Table 6. USB Driver Software Installation
Your Operating System Refer to this section for USB driver instructions
Windows 98 or 98 SE 6.2
Windows ME 6.3
Windows 2000 6.4
Windows XP 6.5
6.2 Installing the USB Drivers for Windows 98
IMPORTANT: Confirm that the Westell USB Driver CD-ROM is inserted in the appropriate drive before continuing this installation.
1. After you have connected the Westell Dual Connect Modem to your PC, the Found New Hardware window
appears (Figure 4). In a few moments, the Add New Hardware Wizard window will open (Figure 5). Click
Next.
Figure 4. Windows 98
!
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3. Windows 98: Select CD-ROM drive option. See Figure 7. Click Next. Windows will search for the driver.
Figure 7. Windows 98
4. Windows 98: Select option button The updated driver (Recommended) Westell Dual Connect Modem. See
Figure 8. Click Next.
Note: If Figure 8 does not appear at this step, and Figure 9 appears with the text ‘USB Composite device’, ‘C:\Windows\Inf\USB.Inf’,
do not continue. Click Back to Step 3 and specify the location of the Westell CD-ROM.
Figure 8. Windows 98
!
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5. Windows 98: Windows will display the location of the driver. See Figure 9. Click Next.
Note: The drive “letter” may vary.
Figure 9. Windows 98
6. Windows 98: Remove the Westell CD from the CD-ROM Drive. Next, insert the Windows operating system
CD into the CD-ROM Drive. See Figure 10. Click OK.
Figure 10. Windows 98
7. Windows 98: The system will begin copying files (Figure 11).
Figure 11. Windows 98
F:\WSTLVRTR.INF
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8. Windows 98: Figure 12 may pop up, depending on how Windows 98 was installed on the computer. The
installation of the Westell modem requires files that are supplied by Microsoft for Windows 98. If Figure 13
pops up, insert the Windows 98 Operating System CD into the computers CD-ROM drive, wait a moment for
the CD to be recognized by the system, and then click on OK. The system should find the required files on the
Windows 98 CD and automatically complete the installation.
Figure 12. Windows 98
If the Operating System CD is not available, or if Figure 12 pops up again, you will have to manually specify the
location of the files. The required files may be stored on your hard drive. A common location for these files is
"C:\Windows\Options\Cabs." Try specifying this path or the path to your CD-ROM drive (usually "D:\") by clicking
the Browse… button in the Insert Disk screen. When you have specified the correct path, click on OK. The system
will begin copying the files. See Figure 14.
NOTE: It is very important that the Windows 98 files be installed. Do not click on Cancel or Skip File in the
dialogs, doing so will result in an improper installation and the modem will not function correctly.
Figure 13. Windows 98
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9. Windows 98: The window below confirms that the PC has finished loading the drivers (Figure 14). Click
Finish.
Figure 14. Windows 98
10. Windows 98: Click Yes to restart your computer. See Figure 15.
Figure 15. Windows 98
Congratulations! You have completed the software installation for the USB drivers. After the computer has
restarted, the Router is ready for use. You must now go to section 7.
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6.3 Installing the USB Drivers for Windows ME
1. Windows ME: After you have connected the Dual Connect Modem to your PC, the Found New Hardware
window appears (Figure 16). In a few moments, the Add New Hardware Wizard window appears (Figure 17).
Click the option button for Automatic search for a better driver (Recommended). Click Next.
Figure 16. Windows ME
Figure 17. Windows ME
2. Windows ME: Windows will display the location of the driver. See Figure 18.
Figure 18. Location of Hardware Device Driver
F:\WSTLVRTR.INF
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3. Windows ME: The window below confirms that the PC has finished loading the drivers. See Figure 19. Click
Finish.
Figure 19. Found New Hardware
4. Windows ME: When the System Settings Change screen appears, the USB drivers are installed properly. See
Figure 20. Click Yes.
Figure 20. Restart the Computer
Congratulations! You have completed the software installation for the USB drivers. After the computer has
restarted, the Router is ready for use. You must now go to section 7.
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6.4 Installing the USB Driver for Windows 2000
1. Windows 2000: After you have connected the Westell Dual Connect Modem to your PC, the Found New
Hardware window appears (Figure 21). In a few moments, the Found New Hardware Wizard window
appears (Figure 22). Click Next.
Figure 21. Found New Hardware
Figure 22. Welcome to Install Device Driver
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2. Windows 2000: The Install Hardware Device Drivers window appears. Select Search for a suitable driver
for my device (recommended) See Figure 23. Click Next.
Figure 23. Search for Device Driver
3. Windows 2000: The Driver Files Search Results window appears. Select the CD-ROM drives option See
Figure 24). Click Next.
Figure 24. Locate Driver Files
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4. Windows 2000: The Driver Files Search Results window appears (Figure 25). Click Next.
Note: The drive “letter” may vary.
Figure 25. Driver Files Search Results
5. Windows 2000: The window below confirms that the PC has finished loading the drivers (Figure 26). Click
Finish.
Figure 26. Drivers Loaded
F:\WSTLVRTR.INF
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6. Windows 2000: When the System Settings Change screen appears, the USB drivers are installed properly. See
Figure 27. Click Yes.
Figure 27. Restart Your Computer
Congratulations! You have completed the software installation for the USB drivers. After the computer has
restarted, the Router is ready for use. You must now go to section 7.
6.5 Installing the USB Driver for Windows XP
1. Windows XP: After you have connected the Westell Dual Connect Modem to your PC, the Found New
Hardware Wizard window will open. See Figure 28. Select option button Install the software automatically
(Recommended). Click Next.
Figure 28. Windows XP
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2. Windows XP: The window below confirms that the PC has finished loading the drivers (Figure 29). Click
Finish.
Figure 29. Windows XP
Congratulations! You have completed the software installation for the USB drivers. After the computer has
restarted, the Router is ready for use. You must now go to section 7.
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7. CONFIGURING THE ROUTER FOR INTERNET CONNECTION
To surf the Internet using your Westell Dual Connect NAT Router, you must set up your account profile, confirm
your DSL sync, and establish a DHCP/PPP session with your Internet service provider (ISP). Refer to the Internet
service provider’s installation manual to install the software required for your Internet connection. After you have
connected to the Internet, you may use the Router’s Network Address Translation (NAT) feature to configure your
Router for a specific NAT service, discussed later in this section.
NOTE: When viewing the screens, please note that the actual information displayed may vary.
7.1 Setting Up an Account Profile
At the Getting Started screen, click on next.
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If you clicked on next, the following screen will be displayed. This screen will allow you to set up your account
profile.
NOTE: Before you set up your account profile, you must obtain your Account ID, Account Password, and
VPI/VCI values from your Internet service provider. You will use this information when you set up your account
parameters. If you are at a screen and need help, click on the Help button to learn more about the screen.
Type in your account parameters. (Account parameters are required before connecting to the Internet.)
Account Parameters include:
● Connection Name-the Connection Name is a word or phrase that you use to identify your account.
(You may enter up 64 characters in this field.)
● Account ID-the Account ID is provided by your Internet Service Provider.
(You may enter up 255 characters in this field.)
● Account Password-the Account Password is provided by your Internet Service Provider.
(You may enter up 255 characters in this field.)
When you enter your account parameters at the User Name screen, they will be displayed as shown in the screen
below. Click next if you want your account parameters to take effect. Click on reset if you do not want the account
parameters that you entered to take effect or if you want to re-enter the parameters.
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Enter the VPI and VCI values (0 for VPI and 35 for VCI) you obtained from your Internet service provider. Click on
next.
NOTE: Depending on your Internet Service
Provider, the VPI/VCI screen may come
pre-configured and it will be displayed here.
In this case, you should not change any
values in this screen. Click on next to go to
the PROTOCOL screen.
VPI = 0
VCI = 35
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Select the Protocol type that you obtained from your Internet Service Provider. Click on next.
When the SET-UP COMPLETE screen appears, you have successfully completed your Account Profile setup.
Click on done.
If you clicked on done, the following pop-up screen will be displayed. Click on OK. This will allow the modem to
be reset and the new configuration will take effect.
NOTE: Depending on your Internet Service
Provider, the PROTOCOL screen may
come pre-configured and it will be displayed
here. In this case, you will need to click on
next to go to the SET-UP COMPLETE
screen.
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If you clicked on OK in the preceding screen, the following screen will be displayed. This screen shows that the
Router is being reset.
7.2 Establishing a PPP Session
View the Connection Rate at the Connection Overview section in the following Home page. If this status reads No
DSL Connection, check the DSL physical connection, explained in section 5 (INSTALLING THE HARDWARE).
NOTE: If no DSL sync is established, the connect button will not be displayed. To determine if the DSL sync is
established, check the Router’s DSL LED. If the DSL LED is not solid green, you do not have a DSL link
established. Contact your ISP for details.
The screen below shows the connection rate with values that indicate a successful SYNC has been established. The
connection rate values represent the transmission speed of your DSL line. (The Router may take time to report the
values.) Click on the Connect button to establish a PPP session.
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If you clicked on connect, the following screen will appear briefly. The PPP Status in the Connection Overview
screen allows you to view the state of your ISP connection. When the PPP Status displays Connecting…, this
means that you are establishing a PPP session.
NOTE: The Router will handle transmission rates up to 8 Mbps. Your actual DSL rates may vary depending on your
Internet service provider.
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Once a PPP session has been established, the PPP Status will display UP. Congratulations! You may now surf the
Internet.
7.3 Disconnecting a PPP Session
If you are ready to disconnect from your Internet service provider, click on the Disconnect button in the Connection
Overview screen (the preceding screen). The following pop-up screen will appear. Click on OK to disconnect the
PPP session.
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The screen below will appear briefly. When the PPP Status displays Disconnecting…, this means that you are
disconnecting from your PPP session.
If you clicked the Disconnect button in the preceding Connection Overview screen, the PPP Status should display
DOWN. This means that you no longer have an ISP connection. In this event, your Router will maintain its DSL
connection. If you want to remove the DSL connection, power down the Router via the power switch on the rear of
the Router.
To re-establish your PPP session, click on connect. (If you powered down the Router, you will need to logon first.)
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7.4 Service Configuration
To use an application that utilizes the NAT (Network Address Translation) protocol, you will have to configure your
Router’s NAT settings. Select Service Configuration from the Configuration menu.
Westell has developed an extensive list of NAT services, and you may select any service from this list. By selecting
your specific NAT service and setting up a NAT service profile, you will ensure that the appropriate ports on your
Router are open and that the required application traffic can pass through your LAN. For a list of supported NAT
services, go to section 16 (NAT Services).
This screen allows you to attach a predefined NAT service to your default profile. Once you have selected a NAT
service from the Service Name pull-down arrow, click on enable.
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If you clicked on enable, the following Host Service screen will be displayed. Click on OK. This will load the new
NAT Configuration and the settings will be saved automatically.
If you clicked on OK in the Host Service? screen, the Host Device screen will be displayed. The Host Device
screen will allow you to select which device will host the NAT service you selected on your local area network.
Select a device from the Host Device pull-down arrow and click on done.
NOTE: You can attach multiple NAT services to your profile. However, for each NAT service that you attach, you
must first select the new NAT service. Next, you must load the new NAT Configuration, as explained in section 7.
If you want to view the details of the service you selected, click on details. If you want to delete the NAT service
that is attached to your profile, click on delete.
The actual information displayed
in this screen may vary.
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If you select details, the screen below will be displayed. It contains the service name, type, protocol, and port
information for the NAT service you selected. Click on close to continue.
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7.5 Exiting the Dual Connect NAT Router
When you are ready to exit this interface, click on X (close) in the upper right-hand corner of the homepage
window.
NOTE: Closing this window will not affect your PPP Status (your PPP session will not be disconnected). You must
click on the disconnect button to disconnect your PPP session.
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8. SETTING UP MACINTOSH OS X
This section provides instructions on how to use Macintosh Operating System 10 with the Westell Dual Connect
NAT Router. Follow the instructions in this section to create a new network configuration for Macintosh OS X.
NOTE: The USB installation will not function for Macintosh Computers. Macintosh computers must use
the Router’s Ethernet installation. Refer to section 5.4.1 for installation instructions via Ethernet.
Open the System Preference Screen
After you have connected the Westell Router to the Ethernet port of your Macintosh, the screen below will appear.
Click on the “Apple” icon in the upper right corner of the screen and select System Preferences.
Choose the Network Preferences
After selecting System Preferences…, from the previous screen, the System Preferences screen will be displayed.
From the System Preferences screen, click on the Network icon.
!
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Create a New Location
After selecting the Network icon at the System Preferences screen, the Network screen will be displayed. Select
New Location from the Location field.
Name the New Location
After selecting New Location from the Network screen, the following screen will be displayed. In the field labeled
Name your new location:, change the text from “Untitled” to “Westell.” Click on OK.
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Select the Ethernet Configuration
After clicking on OK in the previous step, the Network screen will be displayed. The Network screen shows the
settings for the newly created location. From the Configure field in the Network screen, select Built-in Ethernet.
Click on Save.
NOTE: Default settings for the Built-in Ethernet configuration are sufficient to operate the Router.
Check the IP Connection
To verify that the computer is communicating with the Router, follow the instructions below.
1. Go to the “Apple” icon in the upper right corner of the screen and select System Preferences.
2. From the System Preferences screen, click on the Network icon. The Network screen will be displayed.
3. From the Configure field in the Network screen, select Built-in Ethernet.
4. View the IP address field. An IP address that begins with 192.168.1 should be displayed.
NOTE: The DHCP server provides this IP address. If this IP address is not displayed, check the Router’s wiring
connection to the PC. If necessary, refer to section 5 for installation instructions.
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Create a user Account
In the address window of your Internet Explorer web browser, type Http://dslrouter/. Press enter on your keyboard.
The Getting Started screen will be displayed. You may now begin your Account Setup. Refer to section 7 of this
User Guide to configure your Router.
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9. HOME
9.1 Setting Up Advanced Configuration
STOP! The following sections assume that you have active DSL and Internet service.
The Advanced Configuration section of your Westell Router allows you to make changes to features like your
firewall settings. The following sections will explain each feature of your Router and show you how to make
changes to your configuration. If you are at a screen and need help, click on the Help button to learn more about that
screen.
NOTE: As you navigate through the various screens of your Westell Router, the name of the active page that you
have selected will appear in the left-hand window of the homepage screen, as shown below.
The following settings will be displayed on your Home page. To make your connection, click on profile editor.
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Connection Overview Displays your DSL connection rate.
Connection Name This Connection Name is from the connection profile that you established in section 7.
PPP Status UP = PPP session established
DOWN = No PPP session established.
Connect/Disconnect CONNECT = Establish a PPP session
DISCONNECT = Disconnect a PPP session
Profile Editor This allows you to make changes to the profile that you created in section 7.
9.2 Adding Account Profiles
If you select the Profile Editor button from your Home page, the Advanced Home screen will appear, as shown
below. Click on the new connection button in the Advanced Home screen. The New Connection screen will
appear. Enter your account profile and click on New. Next, click on OK in the pop-up screen to save your new
connection. If you do not want to add a connection profile, click on Close in the New Connection screen. You can
store up to eight unique user profiles in your Router. Details on the New Connection screen are located at the end of
this section.
If you select Edit from the Connection Overview screen, the Edit “My Connection” screen will appear. Follow
the steps in the Edit “My Connection” screen to change your existing connection profile, which you set up in
section 7. If you do not want to change your connection profile, click on close in the screen. Click on delete if you
want to delete your connection profile.
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Connection Name This field allows you to enter a new connection name of your choice (up to 64
characters).
Account ID Use the same account ID that you used in section 7 if you are connecting to the
same Service Provider. If you have multiple Service Providers, you can enter this
information at this time.
Account Password Use the same account password that you used in section 7 if you are connecting
to the same Service Provider. If you have multiple Service Providers, you can
enter this information at this time.
Service Profile Westell recommends that you use the Default parameter.
Manual Selecting this feature allows you to manually establish your PPP session.
On Demand Factory default = On Demand
Selecting this feature allows the Router to automatically re-establish your PPP
session upon demand.
Always On Selecting this feature allows the Router to establish an “always-on” PPP session
if it goes down.
Time Out Enable Selecting this feature allows you to enable the timeout parameter of your PPP
session, which is set to a factory default of 20 minutes.
Save Password Selecting this feature allows you to save the password for your new connection
profile in your Router so that you will not have to re-enter it in case of a re-boot.
Minutes for Connection Time Out This option allows you to specify the number of minutes that you want a PPP
session to stay active before it is disconnected due to inactivity. (This feature
works if you have selected the Time Out Enable feature explained above.)
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10. STATUS
10.1 Connection Summary
The following settings will be displayed if you select Connection Summary from the Status menu.
DSL Connection Information
Connection Rate This field will let you know if you have a DSL Sync (UP/DOWN) and the DSL rate
at which you are connected.
Connection Status This field will display how much information was received (IN) or sent (OUT) in
packets.
IP Network Address PPP = An IP address identifies your device on the Internet
Primary DNS = Provided by your Service Provider
Secondary DNS = Provided by your Service Provider
Ethernet Status This field will display your Ethernet information that was received (IN) or sent
(OUT) in packets on your Ethernet port.
ATM Network Address This field will display your VPI and VCI values, which are provided by your Internet
Service Provider.
Firewall Status This field will display your firewall traffic in packets.
Passed: Monitors information traffic that was successfull
y
received
(
IN
)
or
The actual information displayed in this screen may vary.
0
35
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transmitted (OUT) in packets.
Dropped: Monitors information traffic that was not successfully received (IN) or
transmitted (OUT) due to your firewall settings.
PPP Connection Information
Connection Name This is from the connection profile that you established in section 7.
Connection Duration This field will display how long your PPP session has been connected.
Status This field will display the status of your PPP session.
UP=Connected
DOWN=Disconnected
Number of Reconnects This field will display the number of attempts that were made to establish a PPP
session.
10.2 About
The following settings will be displayed if you select About from the Status menu.
Model Number Router manufacturer’s model number.
Serial Number Router manufacturer’s serial number.
MAC Address MAC address of this device.
Software Version Version of Application Software.
Software Model Router application type.
Description Product description.
Boot Loader Version of boot loader software
The actual information displayed in this screen may vary.
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11. CONFIGURATION
11.1 VC Configuration
The following settings will be displayed if you select VC Configuration from the Configuration menu.
NOTE: The actual information displayed in this screen may vary, depending on the network connection established.
NOTE: If you experience any problems, please reset your Router via the external hardware re-set button or via the
procedure defined under the Maintenance menu.
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Status Allows you to enable or disable your VC (Virtual Connection)
VPI Displays the VPI (Virtual Path Indicator) value for a particular VC, which is
defined by your Service Provider.
VCI Displays the VCI (Virtual Channel Indicator) value for a particular VC,
which is defined by your Service Provider.
Protocol
NOTE: The configuration
specified by your Service
Provider will determine which
Protocols are available to you.
Displays the Protocol for each VC, which is specified by your Service
Provider.
PPPoA = Point to Point Protocol over ATM (Asynchronous Transfer Mode)
PPPoE = Point to Point Protocol over Ethernet
Bridge = Bridge Protocol
Classical IPoA = Internet Protocol over ATM (Asynchronous Transfer
Mode). This is an ATM encapsulation of the IP protocol.
Bridge Broadcast
Factory Default = CHECKED
When this setting is CHECKED, the Router will allow Broadcast IP packets
to/from the WAN.
When this setting is NOT CHECKED, the router will block Broadcast IP
packets to/from the WAN.
This setting is only valid if one of the Virtual Channels is configured for
Bridge mode.
Bridge Multicast Factory Default = CHECKED
When this setting is CHECKED, the Router will allow Multicast IP packets
to/from the WAN.
When this setting is NOT CHECKED, the Router will block Multicast IP
packets to/from the WAN.
This setting is only valid if one of the Virtual Channels is configured for
Bridge mode.
Spanning Tree Protocol Factory Default = DISABLED
Spanning Tree Protocol is a link management protocol that provides path
redundancy while preventing undesirable loops in the network. For Ethernet
network to function properly, only one active path can exist between two
stations.
When ENABLED, two bridges are used to interconnect the same two
computer network segments. Spanning Tree Protocol will allow the bridges to
exchange information so that only one of them will handle a given message
that is being sent between two computers within the network.
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The following settings will be displayed if you select edit from your VC Configuration menu on any of your
existing VC (Virtual Connections) settings. If you change any of your existing VC settings, click on Set VC.
NOTE: If you experience any problems, please reset your Router via the external hardware re-set button or via the
procedure defined under the Maintenance menu.
This screen is divided into two parts for illustrative purposes.
NOTE: The actual information displayed in this screen may vary, depending on network connection established.
If you have made any changes to your VC settings, you need to save them. To save the new VC settings, click on
OK when asked Set this PPPoE VC configuration? If you click on cancel, the new VC settings will not be saved.
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VC 1 Configuration
VPI This setting allows you to change your VPI (Virtual Path Indicator) value for a
particular VC, which is defined by your Service Provider.
VCI This setting allows you to change your VCI (Virtual Channel Indicator) value for a
particular VC, which is defined by your Service Provider.
PCR Factory Default = 100%
Peak Cell Rate (PCR)-The maximum rate at which cells can be transmitted across a
virtual circuit, specified in cells per second and defined by the interval between the
transmission of the last bit of one cell and the first bit of the next.
This value is a percentage of the current data rate.
100 allows this VC to use 100% of the available bandwidth.
80 allows this VC to use 80% of the available bandwidth.
QoS Quality of Service, which is determined by your Service Provider.
CBR = Constant Bit Rate
UBR = Unspecified Bit Rate
VBR = Variable Bit Rate
Protocol The Protocol for each VC, which is specified by your Service Provider.
PPPoA = Point to Point Protocol over ATM (Asynchronous Transfer Mode)
PPPoE = Point to Point Protocol over Ethernet
Bridge = Bridge Protocol
Classical IPoA = Internet Protocol over ATM (Asynchronous Transfer Mode). This
is an ATM encapsulation of the IP protocol.
Status The protocol status.
VC x PPPoE Settings
IP Address Displays the IP network address that your modem is on.
Gateway Displays the router IP Gateway address
DNS Primary Provided by your Service Provider
DNS Secondary Provided by your Service Provider
MRU Negotiation Factory Default = DISABLED
If ENABLED, the Maximum Received Unit (MRU) would enforce MRU
negotiations. (NOTE: enable this option only at your Internet Service Provider’s
request.)
LCP Echo Disable Factory Default = Enable
If checked, this option will disable the modem LCP Echo transmissions.
LCP Echo Failures Indicates number of continuous LCP echo non-responses received before the PPP
session is terminated.
LCP Echo Retry Duration Indicates the interval between LCP Echo transmissions with responses.
LCP Echo Retry Duration Indicates the interval between LCP. Echo after no response.
Tunneling Factory Default = ENABLE
If ENABLED, this option allows PPP traffic to be bridged to the WAN. This feature
allows you to use a PPPoE shim on the host computer to connect to the Internet
Service Provider, by bypassing the Router’s capability to do this.
NOTE: The values for IP Address, Gateway, DNS Primary, and DNS Secondary are all “Override of the value
obtained from the PPP connection,” They default to “0.0.0.0,” in which case the override is ignored. Westell
recommends that you do not change these values unless you are instructed by the Internet Service Provider.
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Configuring the Router’s Protocol Settings
If you want to change your Router’s protocol setting, select VC Configuration from the Configuration menu.
Next, select edit from your VC Configuration menu on any of your existing VC (Virtual Connections) settings.
The following screen will be displayed.
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If you selected Bridge as the protocol you want to use, the following screen will be displayed. Select a mode from
the options displayed at the Mode pull-down arrow under VC – 1 Bridge Settings.
VC 1 Configuration
VPI This setting allows you to change your VPI (Virtual Path Indicator) value for a
particular VC, which is defined by your Service Provider.
VCI This setting allows you to change your VCI (Virtual Channel Indicator) value for a
particular VC, which is defined by your Service Provider.
PCR Factory Default = 100%
Peak Cell Rate (PCR)-The maximum rate at which cells can be transmitted across a
virtual circuit, specified in cells per second and defined by the interval between the
transmission of the last bit of one cell and the first bit of the next.
This value is a percentage of the current data rate.
100 allows this VC to use 100% of the available bandwidth.
80 allows this VC to use 80% of the available bandwidth.
QoS Quality of Service, which is determined by your Service Provider.
CBR = Constant Bit Rate
UBR = Unspecified Bit Rate
VBR = Variable Bit Rate
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Protocol The Protocol for each VC, which is specified by your Service Provider.
PPPoA = Point to Point Protocol over ATM (Asynchronous Transfer Mode)
PPPoE = Point to Point Protocol over Ethernet
Bridge = Bridge Protocol
Classical IPoA = Internet Protocol over ATM (Asynchronous Transfer Mode). This
is an ATM encapsulation of the IP protocol.
Status The protocol status.
VC 1 Bridge Settings
Bridge = A bridge is a layer 2 device that connects two segments of the same LAN that use the
same protocol such as Ethernet. The modem does not have a WAN IP address in this mode. The
client PC will typically get an IP address form a DHCP server in the network or it can be assigned
statically.
Routed Bridge = Routed Bridged Encapsulation (RBE) is the process by which a bridged segment
is terminated on a routed interface. Specifically, the router is routing on an IEEE 802.3 or
Ethernet header carried over RFC 1483 bridged ATM. RBE was developed to address the known
RFC1483 bridging issues, including broadcast storms and security. The modem will get a WAN
IP address through DHCP or can be assigned statically. NAT will use the global address assigned
to the modem.
Mode
Proxy Bridge = Proxy Bridge is the process in which the modem acts as a proxy ARP agent for a
local public subnet. The modem will be assigned an IP address from within that public subnet.
The modem will direct all traffic to a gateway, which is configured statically. The gateway
address must not reside within the modems assigned public subnet. All traffic will be sent via the
gateway MAC address. The LAN may also have a private NAT'ed network. NAT will use the
global address assigned to the modem.
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If you select Routed Bridge, the following screen will be displayed. Click on set VC to save your VC settings.
If you clicked on set VC, the following pop-up screen will be displayed. Click on OK when asked Set this PPPoE
VC configuration? If you click on cancel, the new VC settings will not be saved.
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11.2 DNS Configuration
The following settings will be displayed if you select DNS Configuration from the Configuration menu.
DNS Server
Enable Factory Default = CHECKED
Displays the status of the DNS Server. If you disable this feature, the router
will not automatically resolve the host name.
User Assigned DNS
Domain Name
NOTE: Some ISP’s may
require the name for
identification purposes.
This field allows you to enter a Domain Name for your Router.
To add a Domain Name, in the field under User Assigned DNS, type in your
new domain name and click Set.
Static Host Assignment
Host Name This field allows you to enter a HOST name for your Router.
To add a new Host name, in the field under Static Host Assignment, type in the
Host Name and the IP address and click Set.
IP Address Displays the IP address that is assigned to the Host Name.
Discover Local Devices
This field displays a list of the computers on the LAN that were assigned a DHCP Address. The computer
name, MAC address, and IP address of each discovered device is displayed.
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If you want to add a new Host Name and IP address to your DNS server, enter your Router’s Host Name and IP
Address in the fields provided in the Static Host Assignment section.
The following screen displays a Host Name and an IP Address in the fields. Now click on add.
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If you clicked on add, the following screen will be displayed. The Host Name and IP Address have been added to
the Static Host Assignment.
11.3 DHCP Configuration (Private LAN)
The following settings will be displayed if you select DHCP Configuration from the Configuration menu.
The actual information displayed in this screen may vary.
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DHCP Server This setting allows the ADSL router to automatically assign IP addresses to
local devices connected on the LAN. Westell advises setting this to enabled for
the private LAN.
Off = DHCP Server is disabled
Private LAN = DHCP addresses will be saved into the Private LAN
configuration.
Public LAN = DHCP addresses will be saved into the Public LAN
configuration. This option is only available if the Public LAN DHCP server is
enabled.
NOTE: These addresses will be overwritten if the Internet Service Provider
supports dynamic setting of these values.
DHCP Start Address Factory Default = 192.168.1.15
This field displays the first IP address that the DHCP server will provide. The
DHCP Start Address must be within the IP address and lower than the DHCP
End Address. You may use any number from 0 to 254 in this address.
DHCP End Address Factory Default = 192.168.1.47
This field displays the last IP address that the DHCP server will provide. The
DHCP End Address must be within the IP address and higher than the DHCP
Start Address. You may use any number from 0 to 254 in this address.
DHCP Lease Time Factory Default = 01:00:00:00
Displays the amount of time the provided addresses will be valid, after which
the DHCP client will usually re-submit a request.
NOTE: DHCP Lease Time is displayed in the format (dd:hh:mm:ss)*. This
value must be greater than 10 seconds. Seconds must be between 0 and 59,
minutes must be between 0 and 59, and hours must be between 0 and 23.
*(dd = days, hh = hours, mm = minutes, ss = seconds)
11.3.1 Disabling the DHCP Server
If you click on the pull-down arrow at DHCP Server:, a list of options will be displayed.
If you want to disable your DHCP server, select Off from the DHCP Server pull-down arrow. Click on save.
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If you selected Off at DHCP Server:, the following screen will be displayed. Click on save to save the DHCP
Server setting.
If you clicked on save, in the preceding DHCP Configuration screen, the following pop-up screen will appear.
Click on OK.
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11.3.2 Enabling the DHCP Server
If you want to enable your DHCP Server settings, select Private LAN at the DHCP Server pull-down arrow.
If you selected Private LAN, the following screen will be displayed. Click on save to save your DHCP Server
setting. If you click on reset, the DHCP Server will be reset to factory default. (Private LAN is the factory default
for the DHCP Server.)
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If you clicked on save, in the preceding DHCP Configuration screen, the following pop-up screen will appear.
Click on OK.
11.4 Private LAN Configuration
The following settings will be displayed if you select Private LAN Configuration from the Configuration menu.
(Private LAN is the default configuration for this Router.)
NOTE: Private LAN allows you to set up a network behind your Router.
If you change the settings in this screen, click on save. If you click on reset, the changes will not take effect.
If you made changes and clicked on save, the following pop-up screen will be displayed. Click on OK. This will
save your Private LAN Configuration settings. If you click on Cancel, your new settings will not take effect.
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Private LAN DHCP Server Enable Default = CHECKED
If this box is CHECKED, it enables DHCP addresses to be served
from the Private LAN pool.
Private LAN Enable Default = CHECKED
If this box is CHECKED, it enables the addresses from the Private
LAN to use the NAT interface.
Modem IP Address Displays the Router’s IP address
Subnet Mask Displays the Subnet Mask, which determines what portion of an IP
address is controlled by the network, and which portion is controlled
by the host.
DHCP Start Address Displays the first IP address that the DHCP server will provide.
DHCP End Address Displays the last IP address that the DHCP server will provide.
DHCP Lease Time Displays the amount of time the provided addresses will be valid,
after which the DHCP client will usually re-submit a request.
NOTE: DHCP Lease Time is displayed in the following format: (dd:hh:mm:ss)* This value must be greater than 10
seconds. The default = 01:00:00:00. Seconds must be between 0 and 59, minutes must be between 0 and 59, and
hours must be between 0 and 23.
*(dd = days, hh = hours, mm = minutes, ss = seconds).
If the settings you have entered in the Private LAN Configuration screen are incorrect, the following warnings
messages may be displayed via pop-up screens. If this occurs, check the settings in the Private LAN Configuration
screen.
Warning Message Check Private LAN DHCP Settings
Start Address is not part of the Subnet Check the value in the DHCP Start Address field
End Address is not part of the Subnet Check the value in the DHCP End Address field
End Address is below the Start Address Check the value in the DHCP End Address field
Lease time must be greater than 10 seconds Check the values in the DHCP Lease Time fields
Seconds must be between 0 and 53 Check the Seconds value in the DHCP Lease Time field
Minutes must be between 0 and 59 Check the Minutes value in the DHCP Lease Time field
Hours must be between 0 and 23 Check the Hours value in the DHCP Lease Time field
11.5 Public LAN Configuration
The following screen will be displayed if you select Public LAN Configuration from the Configuration menu.
Click in the Public LAN DHCP Server Enable box. A check mark will appear in the box.
NOTE: The Public LAN feature, if available from your service provider, allows the Router to use LAN IP addresses
that are accessible from the WAN. Public LAN allows your computer to have global address ability. To utilize the
Public LAN feature on your Router, your ISP must support Public LAN and Static IP. Contact your ISP for details.
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Public LAN DHCP Server Enable Default = NOT CHECKED
If this box is CHECKED, it enables DHCP addresses to be served
from the Public LAN pool.
Public LAN Enable Default = NOT CHECKED
If this box is CHECKED, it enables the addresses from the Public
LAN to bypass the NAT interface.
Public LAN IP Address Provides a Public IP Address if the service provider does not
automatically provide one.
Public LAN Subnet Mask Provides a Public Subnet Mask if the service provider does not
automatically provide one.
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If you clicked on the Public LAN DHCP Server Enable box, the following screen will be displayed. Click on the
Public LAN Enable box to enable Public LAN.
NOTE: By enabling the Public DHCP Server, you automatically disable the Private LAN DHCP Server on your
Router.
If you clicked on the Public LAN Server Enable box, the following screen will be displayed. Click on save.
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If you made changes and clicked on save in the preceding screen, the following pop-up screen will be displayed.
Click on OK. This will save you Public LAN Configuration settings. If you click on Cancel, your new settings
will not take effect.
NOTE: DHCP Lease Time is displayed in the following format: (dd:hh:mm:ss)*. This value must be greater than 10
seconds. The default = 01:00:00:00. Seconds must be between 0 and 59, minutes must be between 0 and 59, and
hours must be between 0 and 23.
*(dd = days, hh = hours, mm = minutes, ss = seconds).
If the settings you have entered in the Public LAN Configuration screen are incorrect, the following warnings
messages may be displayed via pop-up screens. If this occurs, check settings in the Public LAN Configuration
screen.
Warning Message Check Public LAN DHCP Settings
Start Address is not part of the Subnet Check the value in the DHCP Start Address field
End Address is not part of the Subnet Check the value in the DHCP End Address field
End Address is below the Start Address Check the value in the DHCP End Address field
Lease time must be greater than 10 seconds Check the values in the DHCP Lease Time fields
Seconds must be between 0 and 53 Check the Seconds field at DHCP Lease Time
Minutes must be between 0 and 59 Check the Minutes field at DHCP Lease Time
Hours must be between 0 and 23 Check the Hours field at DHCP Lease Time
If you clicked on OK in the Load new Public LAN configuration? screen, the following pop-up screen will be
displayed. Click on OK. This will allow the modem to be reset and the new configuration will take effect.
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If you clicked on OK in the preceding screen, the following screen will be displayed. This screen shows that the
Router is being reset.
After the modem has completed resetting, the following screen will be displayed. Confirm that you have a DSL sync
and click on the connect button to establish a PPP session. When the PPP Status reads UP, you are ready to continue
configuring your Router.
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11.6 Single Static IP Configuration
The following settings will be displayed if you select Single Static IP Configuration from the Configuration
menu.
STOP: Static NAT must be disabled before you can enable Single Static IP. To disable Static NAT, select Service
Configuration from the Configuration menu. Next, click on the static NAT button. Select the device from the
Static NAT Device pull-down menu and click on disable. Return to Single Static IP Configuration by selecting
Single Static IP Configuration from the Configuration menu.
11.7.1 Enabling Single Static IP Configuration
To enable Single Static IP, click on the device (from the options listed in the window) that will share your Single
Static IP. Click on enable.
NOTE: The Single Static IP Configuration screen allows you to select the device on your LAN that will share your
Single Static IP.
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If you clicked on enable, the following pop-up screen will appear. Click on OK to enable this device for Single
Static IP. Click on Cancel if you do not want to enable Single Static IP.
NOTE: The actual information displayed in this screen may vary.
If you clicked on OK in the preceding pop-up screen, the following pop-up screen will appear. The Router must be
reset in order for the new configuration to take effect. Click on OK.
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If you clicked on OK, the following screen will be displayed. The Router will be reset and the new configuration
will take effect.
After the modem has completed resetting, the following screen will be displayed. Confirm that you have a DSL sync
and click on the connect button to establish a PPP session. When the PPP Status reads UP, you are ready to continue
configuring your Router.
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11.7.2 Disabling Single Static IP
To disable Single Static IP, select Single Static IP Configuration from the Configuration menu. Next, select your
device (from the options displayed in the window). Click on disable.
STOP! After you enable Single Static IP, you must reboot your computer.
If you clicked on disable in the preceding screen, the following pop-up screen will be displayed. Click on OK.
If you clicked on OK in the Disable IP Passthrough? screen, the following pop-up screen will be displayed. Click
on OK. This will allow the modem to be reset and the new configuration will take effect.
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If you clicked on OK, the following screen will be displayed. The Router will be reset and the new configuration
will take effect.
After the modem has completed resetting, the following screen will be displayed. Confirm that you have a DSL sync
and click on the connect button to establish a PPP session. When the PPP Status reads UP, you are ready to continue
configuring your Router.
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11.7.3 Configuring Static IP on Your PC
If you have static IP service (your Internet service provider (ISP) supplies static IP addresses), you will need to
perform the following steps to obtain Internet access:
1. Configure your PC settings to obtain an IP address automatically. (Refer to your Windows Help screen for
instructions.)
2. Access the Router by following the instructions in section 7 (Configuring the Router for Internet Connection).
3. View the settings at the VPI/VCI screen (section 7). The values should read 0 (for VPI) and 35 (for VCI). If you
type any other value in the fields and click on next, you will lose your DSL connection. The connection can’t be
restored until the VPI/VCI is set to 0/35.
4. Select VC Configuration from the Configuration menu.
5. Click on the edit button in the row that displays the VPI/VCI equal to 0/35. The VC 1 Configuration screen
will be displayed.
6. Disable DHCP Client (if enabled) by clicking on the DHCP Client Disable button located in VC –1 Bridge
Settings. Note: You must be in Routed Bridge mode (using Bridge Protocol) to access this function.
7. Replace the addresses in the fields labeled IP address, Subnet Mask, Gateway, DNS Primary, and DNS
Secondary with the addresses you obtained from your Internet service provider.
8. Click on the set VC button.
9. Click on OK in the VC Configuration pop-up screen.
10. Click on OK in the reset modem pop-up screen.
After you complete the preceding steps, the Router will be reconfigured and your new settings will take effect.
Ensure that the connection status is UP before continuing your Router’s configuration.
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11.7 Service Configuration
The following settings will be displayed if you select Service Configuration from the Configuration menu.
Westell has developed an extensive list of NAT services and you may select any service from this list. By selecting
your specific NAT service and setting up a NAT profile, you will ensure that the appropriate ports on your Router
are open and that the required application traffic can pass through your LAN. For a list of supported services, go to
section 16 (NAT Services).
Current Profile Displays the NAT (Network Address Translation) services that you have
selected.
Service Name Drop down selection menu of NAT (Network Address Translation) service you
can select to configure you Router.
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11.8.1 Creating a New NAT Service Profile
If you select new from the preceding Service Configuration screen, the Create new Service Profile? pop-up
screen will be displayed. Click on OK to begin creating your new NAT service profile. Click Cancel if you do not
want to create a new NAT service profile.
If you clicked on OK, the following screen will be displayed. Select “A New Service Profile #1” from the
Current Profile pull-down arrow.
NOTE: You may create up to four NAT profiles and attach an unlimited number of services to each profile.
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If you selected “A New Service Profile #1” from the Current Profile pull-down arrow, the following screen will be
displayed. This screen shows that you have chosen to create a new NAT service profile. You may create up to four
NAT service profiles and attach an unlimited number of services to each profile.
11.8.2 Editing a NAT Service Profile
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Once you have created a NAT service profile, you may edit the profile. If you select edit from the Service
Configuration screen, the following screen will be displayed. By selecting the edit button, you can make changes to
your NAT profile by adding or deleting NAT applications that will work with your Router. Type your new NAT
service profile name into the field labeled Profile Name.
The following screen shows that a new profile name called ‘My NAT Profile’ was entered into the Profile Name
field. If you want save the new NAT profile, click on save. If you do not want to save the new NAT profile, click on
close.
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If you clicked on save in the Edit NAT Profile screen, the following pop-up screen will be displayed. Click OK to
save your new profile settings. If you click on Cancel, your new profile settings will not be saved.
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11.8.3 Adding NAT Services to a Profile
This section explains how to add NAT services to your NAT service profile. Remember, you may attach an
unlimited number of NAT services to your profile.
To add a NAT service to your NAT service profile, select a service from the options provided at the Service Name
pull-down arrow.
For example, the screen below displays America Online as the NAT service selected. Once you have selected a
service, click on enable.
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If you clicked on enable, the following Host Service screen will be displayed. Click on OK. This will load the new
NAT Configuration and the settings will be saved automatically.
If you clicked on OK in the preceding pop-up screen, the Host Device screen will be displayed. The Host Device
screen will allow you to select which device will host the NAT service you selected on your local area network.
Select the device from the Host Device pull-down arrow and click on done.
NOTE: You can attach multiple NAT services to your profile. However, for each NAT service that you attach to
your profile, you must first select the new NAT service. Then, you must load the new NAT Configuration, as
explained earlier in this section.
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Once you have selected a NAT service and you have saved it to your NAT service profile, the following screen will
be displayed. It shows which NAT service is active for the selected profile.
If you select details, the screen below will display the details of the selected NAT service. Click on close to
continue. If you click on delete, you will remove that NAT service from your NAT service profile.
NOTE: If you would like to set up additional Advanced Service Configuration options, please refer to section 12
(Setting Up Advanced Service Configuration).
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11.8 Firewall Configuration
The following settings will be displayed if you select Firewall Configuration from the Configuration menu.
High High security level only allows basic Internet functionality. Only Mail, News, Web, FTP, and
IPSEC are allowed. All other traffic is prohibited.
Medium Factory Default = MEDIUM
Like High security, Medium security only allows basic Internet functionality by default. However,
Medium security allows customization through NAT configuration so that you can enable the traffic
that you want to pass.
Low The Low security setting will allow all traffic except for known attacks. With Low security, your
Router is visible to other computers on the Internet.
None Firewall is disabled. (All traffic is passed)
Custom Custom is an advanced configuration option that allows you to edit the firewall configuration
directly. NOTE: only the most advanced users should try this.
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If you select Edit in the preceding Firewall Configuration screen, the User Defined Firewall Rules screen will be
displayed. This screen allows you to change the security parameters on your Inbound and Outbound Firewall rules
via the User Defined Firewall Rules pull-down arrow. To apply the new settings, click on Apply in the screen
labeled User Defined Firewall Rules.
If you clicked Apply in the User Define Firewall Rules screen, the following pop-up screen will be displayed.
Click on OK if you want your new firewall setting to take effect. If you click on Cancel, your new firewall settings
will not take effect.
The information displayed in this screen depends
on the level of security you have selected.
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If you want to save your new firewall settings, click on save in the screen labeled User Define Firewall Rules.
NOTE: Westell recommends that you do not change the settings in the User Defined Firewall Rules screen. If you
need to reset the Router to factory default settings, push the reset button on the rear of the Router.
If you clicked save in the User Define Firewall Rules screen, the following pop-up screen will be displayed. Click
OK when asked Do you wish to save these Rules to Flash and switch you Security Level to “User”? This will
save your new firewall settings. If you click Cancel, your new firewall settings will not be saved.
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If you select Help in the screen labeled User Defined Firewall Rules, the following screen will be displayed. This
screen gives a detailed explanation of the Firewall Rules.
11.9 ATM Loopbacks
If you select ATM Loopbacks from the Configuration menu, the following settings will be displayed.
Enable ATM 0/21 Loopback: Factory Default = ENABLED
This option enables the 0/21 loopback , which is used by your ISP.
NOTE: Westell does not recommend that you change this setting.
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12. SETTING UP ADVANCED SERVICE CONFIGURATION
You can set up additional Service Configuration options for your NAT Router that allow you to enter the port
forwarding and trigger ports ranges of your choice. Go to Configuration at the homepage menu and select Service
Configuration.
When you click on define custom service in the Service Configuration screen, the Custom Service screen will
guide you through the steps of creating an advanced NAT service entry via the define custom service button.
NOTE: Westell strongly recommends that you do not change any values in this section. If you experience any
problems, please reset your Router via the external hardware re-set button or the procedure defined under the
Maintenance menu.
Port Forwarding Ranges of Ports This option allows you to forward a range of WAN ports to an IP address on
the LAN.
Trigger Ports This option allows you to forward a range of ports to an IP address on the
LAN only after specific outbound traffic.
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12.1 Port Forwarding Ranges of Ports
To select Port Forwarding Ranges of Ports, click on define custom service from the Service Configuration
screen, and then select Port Forwarding Ranges of Ports from the Custom Service screen. Click on Next. The
follow settings will be displayed in the Port Range screen. Enter your values in the Global Port Range fields and
click on next to continue.
12.2 Adding Port Forwarding Ports
If you made changes in the Global Port Range screen and clicked on next, the following screen will be displayed.
You may either click on close to accept the changes, or click on add to go back to Global Port Range screen, enter
additional port range values, and click on next. You can repeat this step for each range of ports that you want to add
(up to 62 port forwarding ranges). When you are finished adding ports to the Global Port Range, you must click on
close to accept the information you have entered and return to the Service Configuration screen.
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Service Name The NAT service for which you are configuring Port Forwarding.
Type The type of NAT service configuration you selected.
Protocol The type of Protocol that is used to run this NAT service.
TCP- Transmission Control Protocol.
UDP-User Datagram Protocol (UDP).
Local IP Address If a static IP address has been assigned, it will be displayed here.
Base Host Port The port on the WAN that will host the NAT service selected.
12.3 Port Forwarding Trigger Ports
To select Port Forwarding Trigger Ports, click on define custom service from the Service Configuration screen,
and then select Trigger Ports from the Custom Service screen. Click on next. The follow settings will be displayed
in the Trigger Ports screen. Enter your values in the Local ‘Trigger’ Port Range fields and click on next to
continue.
Service Name The NAT service you selected.
Local Trigger Port Range The local LAN side TCP/UDP port.
Global Port Range The WAN side TCP/UDP port range.
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12.4 Adding Local Trigger Ports
If you made changes in the Local ‘Trigger’ Port Range screen and clicked next, the following screen will be
displayed. You may either click on close to accept the changes, or click on add to go back to the Trigger Ports
screen, enter additional port range values, and click on next. You can repeat this step for each port range that you
want to add (up to 10 trigger ports). When you are finished adding ports to the Local ‘Trigger” Port Range, you must
click on close to accept the information you have entered and to return to the Service Configuration screen.
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12.5 Static NAT
To configure you Router for Static NAT, click on the static NAT button in the Service Configuration screen.
NOTE: Static NAT will allow you to configure your Router to work with the special NAT services.
12.6 Enabling Static NAT
If you clicked on static NAT in the Service Configuration screen, the following screen will be displayed. Select
your device name from the Static NAT Device pull-down arrow and click on enable in the Static NAT screen. This
will automatically enable the Static NAT feature for that device. Then, the Service Configuration screen will be
displayed.
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This following screen shows Static NAT enabled.
12.7 Disabling Static NAT
If you click on static NAT in the Service Configuration screen, the following screen will be displayed, select a
device name from the Static NAT Device pull-down arrow and click on disable. This will automatically disable the
Static NAT feature for that device. Then, the Service Configuration screen will be displayed.
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The following screen shows Static NAT disabled (No device is displayed in the field adjacent to the static Nat
button.)
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13. MAINTENANCE
13.1 Backup/Store
The following settings will be displayed if you select Backup/Restore from the Maintenance menu.
Current configuration
becomes Backup
Configuration
Select this button if you want to store all of the current configuration data
such that it can be recalled later.
Backed up configuration
becomes Current
configuration
Select this button if you want to retrieve the last back up copy of all
configuration parameters and make these values current.
Factory default becomes
Current configuration
Select this button if you want set all user configurable parameters back to the
factory default.
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13.2 Firewall Log
The following settings will be displayed if you select Firewall Log from the Maintenance menu.
This screen is an advanced diagnostics screen. It alerts you of noteworthy information sent to your Router from the
Internet. The screen can contain 1000 entries, but a maximum of 50 entries are displayed at a time. Once 1000
entries have been logged, the oldest entry is removed to make space for the new entries as they occur. The following
settings are displayed.
Packet The packet number.
Time The time that the packet was sent.
Interface The type of protocol interface.
Direction The direction of transmission.
Rule The internal rule that caused the logged event. The internal rule is setup under
Firewall rules.
Alert A description of the logged event.
To clear the Firewall log, click clear log in the Firewall Log screen. The following pop-up screen will be displayed.
Click OK when asked “Do you wish to clear the Firewall log file?” If you click Cancel, the firewall log will not
be cleared.
To obtain a printable format of the Firewall Log, at the Firewall Log screen, click Printable/Savable Format. This
will allow you to send a copy of the Firewall log to your designated printer.
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13.3 Change Password
The following settings will be displayed if you select Change Password from the Maintenance menu.
After you enter your data into the appropriate settings, click on change.
Enter Administrative Name
NOTE: This changes the Systems Administrator
password not the PPP password.
Type the name of your network administrative.
Enter Administrative Password Type your network administrator’s password.
Verify Administrative Password Re-type your network administrator’s password.
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13.4 Remote Access
The following screen will appear if you select Remote Access from the Maintenance menu. To enable Remote
Access, type in a password and click the enable remote access button.
NOTE: The password should be at least 4 characters long and should not exceed 32 characters. Do not type a blank
space or asterisks in the Password field. The password is also case sensitive.
User Name Displays your current User Name (Static field)
Password Field for entering your password
URL Displays the IP address of the remote management gateway
The following screen displays a message that the remote access is currently enabled. After 20 minutes of inactivity,
or on reboot, remote access will be automatically disabled. To disable remote access, click on the disable remote
access button.
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13.5 Update Device
The following screen will be displayed if you click on Update Device from the Maintenance menu. This screen is
used to update the firmware that controls the operation of the DSL Router. The updated firmware may be loaded
from either a file that is located on your PCs hard drive or from update files stored on an Internet server.
Click on the check for web update button in the Update Device screen to check the web for possible software
updates. This screen will retrieve the software update file and display any available update information. You must be
connected to the Internet to use this option.
NOTE: If you click on check for web update and the page returns a “page not found” message, this indicates that the
software update file is not available. Go back to the previous screen to continue.
Click on the web update now button in the Update Device screen to download the software update file and
automatically update the modem firmware if an update is available and applicable. You must be connected to the
Internet to use this option.
If you click on the settings button in the Update Device screen, the following screen will appear. This screen
displays the location of the software update file.
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Click on the local update now button in the Update Device screen to select the upgrade file from your PC’s hard
drive. This screen allows you to upgrade the software on your Router. Click Browse… and go to the location where
the upgrade file is stored.
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Select the appropriate upgrade file from your browser. The file name will appear in the field labeled Upgrade File.
Click on upload file.
This screen shows that the file is being uploaded to your Router.
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The screens below show that the file upload has completed and that the Programming Flash is being erased to
prepare the Flash storage area for upload of the new file. (Programming Flash is a temporary storage area for
uploaded files.)
The screen below shows that the upload was successful. The modem will now reboot.
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The screen below shows that the Router is being reset.
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14. TROUBLESHOOTING
14.1 System Self Tests
The following settings will be displayed if you select System Self Tests from the Troubleshooting menu.
Click on test all to run a diagnostic test on your Router’s connection.
This screen had been displayed in two parts for illustrative purposes. The actual information displayed in this
screen may vary.
If you want to PING using the System Self Test screen (diagnostics page) shown above, enter your DNS or IP
address in the fields provided and click on the test button. The System Self Test will run a diagnostic test that
executes independent of firewall security settings. See the following table for test descriptions and possible
responses.
If you want to PING using the MS-DOS (shell) window, first you will need to check your firewall security setting.
(If you PING via DOS shell you are susceptible to firewall rules, as this PING is dependent on your Router's
firewall settings.) If your firewall is set to Medium or High, you will not be able to PING. You must set your
firewall security setting to Low or None.
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Connection/Status
DSL The Router checks the status of the Router connection.
Possible responses are:
UP: The Router is operating correctly and has obtained synchronization with the
opposing network device.
DOWN: The Router is operating correctly, but has not synchronized with the
opposing device.
PPPoE Indicates that a PPPoE session is or is not established.
Possible responses are:
Session UP: A valid PPPoE session has been detected.
No Session: Currently there is no active PPPoE session established.
Initiating Session: A PPP session must be connected from the homepage screen.
PPP Indicates that a PPPoE or PPPoA session must already be established.
Possible responses are:
Connection UP: The Router has established a connection
No Connection: There is no PPP connection
Initiating Connection: The PPP connection process has been initiated
Connection Halted: A successful PPP connection was halted
Cannot Connect: A PPP connection could not be made because of a PPPoE session
failure.
Authorization Failure: The user name or password is incorrect.
Link Control Protocol Failed: Re-establish the session (from the home page).
Test Description / Test Results
Self Test Performs an integrity check of certain internal components of the Router.
PING ISP’s Router Performs an IP network check (i.e., an IP Ping) of the Service Provider’s Router.
This test verifies that the Router can exchange IP traffic with an entity on the other
side of the DSL line.
Possible responses are:
Success: The Router has detected an IP Remote Router connection.
No Response: The IP Remote Router does not answer the IP Ping.
Could not test: The test could not be executed due to Router settings. Check your
DSL sync or your PPP session. You must have both a DSL sync and a PPP
connection established to execute a PING.
DNS Performs a test to try to resolve the name of a particular host. The host name is
entered in the input box.
Possible responses are:
Success: The Router has successfully obtained the resolved address. The IP address
is shown below the host name input box.
No Response: The Router has failed to obtain the resolved address.
Host not found: The DNS Server was unable to find an address for the given host
name.
No data, enter host name: No host name is specified.
Could not test: The test could not be executed due to Router settings. Check your
DSL sync or your PPP session. You must have both a DSL sync and a PPP
connection established to execute a PING.
IP Address IP Address of the Host Name.
PING Performs an IP connectivit
y
check to a remote com
p
uter either within or be
y
ond
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the Service Provider’s network. You can PING a remote computer via the IP
address or the DNS address. If your PING fails, try a different IP or DNS address.
Possible responses are:
Success: The Remote Host computer was detected.
No Response: There was no response to the Ping from the remote computer.
No name or address to PING: No host name or IP address was specified.
Could not test: The test could not be executed due to Router settings. Check your
DSL sync or your PPP session. You must have both a DSL sync and a PPP
connection established to execute a PING.
Trace Route Determines the route taken to destination by sending Internet Control Message
Protocol (ICMP) echo packets with varying IP Time-To-Live (TTL) values to the
destination. Trace Route is used to determine where the packet is stopped on the
network.
14.2 Diagnostic Logs
If you select Diagnostic Log, from the System Self Test menu, the following screen will be displayed.
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To see a list of the log options, click on the arrow at the LOGS pull-down menu. Select an option from the list
provided at the Diagnostics Logs screen.
If you clicked on All, the following screen will be displayed. This screen provides a detailed list of the Router’s
connection status and system information. Click on clear diagnostic log to clear the diagnostic log information.
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14.3 WAN VC Statistics
The following settings will be displayed if you select WAN VC Stats from the Troubleshooting menu.
VPI/VCI Displays the VPI/VCI values obtained from your Internet Service Provider.
In Errors The number of error packets received on the ATM port.
In Discard Packets The number of discarded packets received.
In Non Unicast Packets The number of non-Unicast packets received on the ATM port.
In Unicast Packets The number of Unicast packets received on the ATM port.
In Octets The number of bytes received on the ATM port.
Out Errors The number of outbound packets that could not be transmitted due to errors.
Out Discard Packets The number of outbound packets discarded.
Out Non Unicast Packets The number of non-Unicast packets transmitted on the ATM port.
Out Unicast Packets The number of Unicast packets transmitted on the ATM port.
Out Octets The number of bytes transmitted on the ATM port.
MTU Maximum Transmission Unit -The number of data bytes contained in the ATM frame.
Interface Type A unique identifier that represents the interface type.
Interface Description A description field that refers to the interface type.
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14.4 Ethernet Statistics
The following settings will be displayed if you select Ethernet Stats from the Troubleshooting menu.
In Errors The number of error packets received on the Ethernet interface.
In Discard Packets The number of discarded packets received.
In Non Unicast Packets The number of non-Unicast packets received on the Ethernet interface.
In Unicast Packets The number of Unicast packets received on the Ethernet interface.
In Octets The number of bytes received on the Ethernet interface.
Out Errors The number of outbound packets that could not be transmitted due to errors.
Out Discard Packets The number of outbound packets discarded.
Out Non Unicast Packets The number of non-Unicast packets transmitted on the Ethernet interface.
Out Unicast Packets The number of Unicast packets transmitted on the Ethernet interface.
Out Octets The number of bytes transmitted on the Ethernet interface.
MTU Maximum Transmission Unit- The number of data bytes contained in the Ethernet frame.
Interface Type A unique identifier that represents the interface type.
Interface Description A description field that refers to the interface type.
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14.5 Transceiver Statistics
The following settings will be displayed if you select Transceiver Stats from the Troubleshooting menu.
Transceiver Revision The transceiver software version number.
Vendor ID Code The CPE Vendor’s ID code for their chipset.
Line Mode The operational mode. Modes supported are No Mode, Multi Mode, T.1413
Mode, G.DMT Mode, and G.LITE Mode.
Data Path The data path used (either Fast or Interleaved).
PSD/Shaping Factory Default = AUTO
Possible responses are:
ON: Turn on power density
OFF: Turns off power density
Transceiver Information-Down Stream/Up Stream Path
DSL Speed (Kbits/Sec) The transmission rate that is provided by your Internet Service Provider (ISP).
SNR Margin (db) The Signal-to-Noise Ratio (S/N) where 0 db = 1x10-7, which inhibits your DSL
speed.
Line Attenuation (dB) The DSL line loss.
Transmit Power (db/Hz) The transmitted signal strength.
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14.6 USB Port Statistics
The following settings will be displayed if you select USB Port Stats from the Troubleshooting menu.
Number of Resets The number of times the Host PC reset the USB interface.
Number of Isrs The number of times the Host PC requested communication with the Router.
In Unicast Packets The number of packets received that did not have a Multicast or Broadcast
class destination IP address.
In Non Unicast Packets The number of packets received that had a Multicast or Broadcast class
destination IP address.
In Multicast Frames The number of frames received that had a Multicast class destination IP
address.
In Broadcast Frames The number of frames received that had a Broadcast class destination IP
address.
In Errors The number of packets received with an invalid format
Out Good Frames The number of frames sent to the Host PC.
Out Unicast Packets The number of packets sent that did not have a Multicast or Broadcast class
destination IP address
Out Non Unicast Packets The number of packets sent that had a Multicast or Broadcast class
destination IP address.
Out Multicast Frames The number of frames sent that had a Multicast class destination IP address.
Out Broadcast Frames The number of frames sent that had a Broadcast class destination IP address.
Out Errors The number of packets received by the Router but not sent to PC due to an
error condition.
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14.7 LAN Statistics
The following settings will be displayed if you select LAN Stats from the Troubleshooting menu.
Device IP Address Displays the IP address of the devices on the LAN.
DHCP NetMask Displays the Subnet Mask, which determines what portion of an IP address that is
controlled by the network and what portion is controlled by the host.
DHCP Start Address Displays the first IP address that the DHCP server will provide.
DHCP End Address Displays the last IP address that the DHCP server will provide.
DHCP Server Status Displays the status, “ON” or “OFF” of the DHCP Server.
DHCP Server This setting allows the ADSL router to automatically assign IP addresses to local
devices connected to the LAN. Westell advises setting this to enabled for the
private LAN.
OFF=DHCP Server is disabled
Private LAN=DHCP addresses will be saved into the Private LAN configuration.
Public LAN=DHCP addresses will be saved into the Public LAN configuration.
This option is only available if the Public LAN DHCP server is enabled.
NOTE: These addresses will be overwritten if the Internet service provider
supports dynamic setting of these values.
Devices on LAN
IP Address Displays the IP network address that your Router is on.
MAC Address Media Access Controller (MAC) address of this device.
Name Displays the ASCII (text) name of the devices connected to the LAN.
Status Displays the status of the devices connected to the LAN.
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15. HELP
If you select Help from the menu bar, a message from the help screens will be displayed. The type of message
displayed depends on the menu that you are viewing. If you are viewing a pop-up screen, click the help link in the
pop-up screen to obtain help messages.
A
About
This screen provides information about the Router. The following settings are displayed.
About
Model Number Router manufacturer's model number.
Serial Number Router manufacturer's serial number.
MAC Address Ethernet MAC (i.e., hardware) Address of the Router.
Software Version Router application software version number.
Software Model Router application type.
Description Description of the Router protocol processing application software.
Boot Loader Router boot loader version number.
Advanced Home Page
The advanced home page offers the same functionality as the home page but adds the ability to change the
connection profile settings defined in the Router.
About
Edit An “Edit” link is added for each connection profile. Selecting this link will
pop-up a window that allows the connection profile settings to be changed.
New Connection The “New Connection” link will pop-up a window to allow the creation of a
new connection profile.
ATM Loopback
ATM Loopback
ATM Loopback This setting enables 0/21 loopback. Westell recommends that you do not
change this setting.
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B
Backup/Restore
This option allows the Router configuration to be backed up to or restored from a secure location in flash. The
following options are displayed.
Backup/Restore
Current becomes Back-up Selecting this command button will backup the current active configuration to
the secure flash location.
Back-up becomes Current This command button will restore the previously stored configuration from
the flash location.
Factory becomes Current This option will restore the Router to the state that it arrived in from the
factory.
C
Change Administration Password
The Router has an administrator password. This password protects the Router from any unauthorized modifications
to the configuration setting in the Router. The following settings are displayed.
Change Administration Password
Enter Administration
Name
This field specifies the Administrator's name. Only one administrator can be
defined.
Enter/Verify
Administration Password
This field specifies the password required to enable administrator access. The
password must be entered twice to ensure that the password has been entered
correctly.
Connection Summary
Connection Summary
Connection Summary The connection profile screen displays summary information about the Router.
The connection state is shown along with the amount of traffic has passed
through the Router. Each connection profile is listed with its associated usage
information.
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D
Diagnostics Help
This screen provides tools for diagnosing PPP connection problems. Some tests depend on the Router status and the
capabilities exercised by previous tests, which may prevent other types of testing.
Beginning of Diagnostics Help screens
DSL
The Router status checks the Router connection. The following is a list of the possible responses:
DSL
Up The Router is operating correctly and has obtained synchronization with the
opposing modem.
Down Explanation: The Router is operating correctly, but has not synchronized with
the opposing DSLAM.
Solution: First, check to be sure that the cable connecting your Router to the
ADSL wall jack is properly connected at both ends. If the cable is properly
connected and the Router does not synchronize, try another phone cable. Next,
wait for the Router to train. It can sometimes take as long as two minutes for the
Router to train. If it still has not come into synchronization, power cycle the
Router. If you have tried the approach above and the Router still does not
synchronize, contact your service provider.
PPPoE
The PPPoE status indicates if a PPPoE session is established (i.e., if the PPPoE Discovery procedure has
completed). The following is a list of the possible responses:
PPPoE
Session up A valid PPPoE session has been detected.
no session Currently there is no active PPPoE session. A PPP session must be connected
from the homepage screen.
initiating session The connection process for a PPPoE session has been initialized. It can
sometimes take a few seconds for the PPPoE Discovery procedure to complete.
Wait 10-15 seconds and try again. If the PPPoE Discovery still cannot complete,
there may be a configuration issue with your service provider's equipment.
Verify your VPI/VCI settings (on the LAN Advanced page) and contact your
ISP provider.
Session halted A successful PPPoE session was halted. A PPP session must be connected from
the homepage screen.
passed A valid PPPoE session was established.
Session failure A PPPoE session could not be made. There may be a configuration issue with
your service provider's equipment. Verify your VPI/VCI settings (on the LAN
Advanced page) and contact your provider.
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PPP
This field displays the PPP Connection status. A PPPoE or PPPoA session must already be established. The
following is a list of the possible responses:
PPP
Connection up The Router has established a PPP connection.
no connection There is no PPP connection. A PPP session must be connected from the
homepage screen.
initiating connection The PPP connection process has been initialized.
Connection halted A successful PPP connection was halted. Solution: A PPP session must be
connected from the homepage screen.
Cannot connect Explanation: A PPP connection could not be made because of a PPPoE session
failure.
Authorization failure The username or password is incorrect. Verify that the username and password
your Service Provider issued are entered correctly.
Link control protocol
failed
Try re-establishing the session (from the home page). If this doesn't help, there
may be a configuration issue or other failure with your provider's equipment.
Contact your service provider.
Self Test
The Self Test performs an integrity check of certain internal components of the Router. The following is a list of the
possible responses:
Self Test
Success The Router is operating correctly.
Flash Corrupt Explanation: The self-test process has detected a problem with internal flash
memory.
Solution: Restart the Router. If the error persists, contact your service provider.
PING ISPs' Router
The IP remote router test performs an IP network check (i.e., an IP Ping) of the Service Provider's Router. This test
verifies that the Router can exchange IP traffic with an entity on the other side of the DSL line. The following is a
list of the possible responses:
PING ISP’s Router
Success The Router has detected an IP remote router connection.
No Response Explanation: This message will occur when an IP remote Router does not
answer the IP Ping.
Solution: This test fails when the provider's Router does not give its IP address
to the Router during session establishment. Try Pinging another host, using the
Ping test near the bottom of the Diagnostic screen. If you are able to Ping any
host, or even if you are able to find an IP address for a given host name (try
"www.yahoo.com"), then the failure of the "IP Remote Router" test is moot,
because the success of the Ping demonstrates that you are getting IP traffic
across the DSL line. If the separate Ping fails as well, contact your service
provider.
could not test Explanation: Test could not be executed because of Router status.
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DNS
The DNS test issues a request to try to resolve the name of a particular host. The host name is entered in the input
box. The following is a list of the possible responses:
DNS
Success The Router has successfully obtained the resolved address. The IP address is
shown below the host name input box
No Response Explanation: The Router has failed to successfully obtain the resolved address.
Solution: Determine the IP addresses of your DNS servers (from the home page,
click "Edit" and then "Advanced"), and then use the Ping test near the bottom of
the Diagnostic screen to try to Ping those addresses. This may provide useful
information when you contact your service provider and speak with Technical
Support.
Host not found Explanation: The DNS Server was unable to find an address for the given host
name.
Solution: That host may no longer be available on the Internet. Try entering a
different host name.
No data, enter host name Explanation: There must be a host name entered in the input box.
could not test Explanation: Test could not be executed because of Router status.
PING
Select PING to check IP continuity to a remote computer either within or beyond the Service Providers network.
Enter either the IP address or the hostname of the remote host computer into the input box to the right of the Test
button. If you Ping by name, DNS will be used to look up the appropriate IP address for that name.
The following is a list of the possible responses:
PING
Success The Remote Host Computer was detected.
No Response Explanation: This message will occur when there was no response to the Ping
from the remote computer.
Solution: Bear in mind that many hosts on the Internet are configured for
security reasons to not respond to IP Ping messages. If you get a success from
the DNS test using the same host name, chances are good that your connection
is fine, whether you can Ping the named host or not.
No name or address to
PING
Explanation: There must be a host name or IP address entered in the input box
in order for the Router to Ping.
could not test Explanation: Test could not be executed because of Router status.
End of Diagnostic Help Screens
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DHCP Configuration
This screen contains the settings which control how the ADSL router interacts with the local devices connected to
the router. Westell does not recommend that you change these settings. The following settings are displayed.
DHCP
DHCP Server Dynamic Host Configuration Protocol (DHCP) is an Internet
standard that allows the ADSL router to automatically assign IP
addresses to devices connected on the LAN network. It is advised
that this is enabled for Private LAN.
DHCP Start Address (If DHCP is
enabled)
This setting specifies the start of the IP address pool that the modem
uses to assign IP addresses to local devices.
DHCP End Address (If DHCP is
enabled)
This setting specifies the end address of the IP address pool used for
automatic configuration of local devices.
DHCP Lease (If DHCP is enabled) This setting specifies the DHCP lease time.
DNS Configuration
The Router has a built-in DNS server. The Router has a feature called "Dynamic DNS." When an IP address is
assigned, the Router will interrogate the new device for a machine name using several well-known networking
protocols. Any names learned will dynamically be added to the DNS server’s table of local hosts. A static host
assignment is needed only if the new device does not support any of the well-known protocols. The following
settings are displayed.
DNS Configuration Screen
Domain Name The name of your network. This uses the internet standard for delineating
domain names.
Static Host Assignment This table allows the creation and maintenance of manually configured DNS
entries.
Dynamic Host
Assignment
This table shows the current list of devices that have automatically provided
information.
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E
Edit Connection Profiles
This screen facilitates the changing of connection profile parameters. The following settings are displayed.
Edit Connection Profiles
Connection Name This field is a description of the default connection profile that the Router will
use. Feel free to use whatever description you desire.
Account ID Your account ID is supplied by your ISP. This text string uniquely identifies
you with your ISP.
Account Password The Account Password is a key phrase or text string that verifies your identity to
the ISP.
Service Profile The Router stores several service profiles. A service profile is a collection of
settings for the built-in firewall and NAT. These settings control which
applications are enabled to talk through the Router. This selection specifies
which service profile is used when the Router is using this connection.
Manual/Auto/Always ON These radio buttons specify how this connection profile is used. A manual
setting requires that this connection must be manually established through the
“homepage” connection button. When this is set to auto, the Router will monitor
the network traffic and determine when a connection needs to be made. The
connection process will happen automatically the “Always ON” selection causes
the Router to aggressively establish a connection with your ISP. Whenever the
Router detects that the connection to your ISP is down, it will try to re-establish
that connection.
Time Out
Enable/Connection Time
Out
Selecting this option will enable the disconnect timeout. If this option is enabled
the Router will monitor the ISP connection for activity. If there is no activity for
the timeout period, the Router will disconnect from the ISP.
Edit VC Connection This screen is an advanced screen. Modifying parameters identified on this
screen can cause severe disruption of your service. VC stands for “Virtual
Connection.” A VC identifies a connection through the service provider’s ATM
network to your ISP. It is not recommended that you change anything on these
pages unless explicitly instructed by your service provider.
F
Firewall Settings
This screen is an advanced configuration screen. It allows you to set the level of security you wish to have on your
local network. All security levels except “None” protect against known Internet attacks and devices that attempt to
gain remote access to your Router. The following settings are displayed.
Firewall Settings
High This security level only allows basic Internet functionality. Only Mail, News,
Web, FTP, and IPSEC are allowed. No other traffic is allowed. Another
restriction of high security is that it can’t be modified by NAT configuration
options. With High security, you are guaranteed to only pass the previously
mentioned traffic.
Medium This securit
y
level onl
y
allows basic Internet functionalit
y
b
y
default. Like Hi
g
h
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security, Medium security, allows customization through NAT configuration, so
you can enable the traffic that you want to pass.
Low The low security setting will allow all traffic except for known attacks. With
low security, your Router is visible by other computers on the Internet.
Custom Custom is a very advanced configuration option that allows you to edit the
firewall configuration directly. Only the most expert users should try this.
H
Home Page
The home page gives you a quick summary of the Router’s state. The following settings are displayed.
Home Page
Connection Overview The Connection Overview section displays the status of the DSL connection.
The DSL must show a state of “UP” in order for the Router to communicate
with your service provider’s network.
Connection Name The Connection Name section displays all of the connection profiles that are
defined by the Router. A connection profile is information that the Router needs
to establish a connection to your ISP. The “PPP Status” columns will show a
status of “UP” if the Router is currently using that profile to communicate. The
command button allows you to control the connection state.
Profile Editor Selecting the “Profile Editor” link will allow you to define or change any of the
connection profile settings.
L
LAN Configuration
This screen contains the setting that controls how the Router interacts with the local devices connected to the Router.
Westell does not recommend that you change these settings. The following settings are displayed.
LAN Configuration
Router IP Address This controls the IP address that the Router uses for local communication.
Subnet Mask This setting specifies the subnet mask to use to determine if an IP address
belongs to your local network.
DHCP Start Address This setting specifies the start of the IP address pool that the Router uses to
assign IP addresses to local devices.
DHCP End Address This setting specifies the end address of the IP address pool used for automatic
configuration of local devices.
DNS Server Enable DNS stands for Domain Name System. This is an Internet standard that
facilitates communication among devices. This allows a name to be used when
specifying a device instead of an IP address. Normally you want this enabled.
DHCP Server Enable DHCP stands for Dynamic Host Configuration Protocol. This is an Internet
standard that allows the Router to automatically assign IP addresses to devices
connected on the LAN network. It is advised that this opt ion is set to Enabled.
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LAN Statistics
This page contains information regarding the configuration and status of your Local LAN. The following settings
are displayed.
LAN Configuration
Device IP Address This displays the IP address that the ADSL router uses for local communication.
DHCP NetMask This displays the subnet address that the ADSL router’s DHCP server issues in
DHCP responses.
DHCP Start Address This setting specifies the start of the IP address pool that the modem uses to
assign IP addresses to local devices.
DHCP End Address This setting specifies the end address of the IP address pool used for automatic
configuration of local devices.
DHCP Server Status Displays the status, “ON” or “OFF” of the DHCP Server
DHCP Server Displays which network “Public” or “Private” the DHCP server is serving IP
addresses for.
Devices on LAN This page displays the current devices the modem has found on your LAN. The
name of the device, the Ethernet MAC address, and the status, “Active” or
“Inactive” is displayed in the table.
P
Private LAN
This page contains the settings that control how the ADSL router interacts with the local devices connected to the
router. It is not recommended that these settings be changed. The following settings are displayed.
Private LAN
Private LAN DHCP Server
Enable
Dynamic Host Configuration Protocol (DHCP) is an Internet standard that
allows the ADSL router to automatically assign IP addresses to devices
connected on the LAN network. It is advised that this is enabled for Private
LAN.
Private LAN Enable This setting enables the Private NAT’ed interface. It is advised to leave this
enabled.
Modem IP Address This controls the IP address that the ADSL router uses for local
communication.
Subnet Mask This setting specifies the subnet mask to use to determine if an IP address
belongs to your local network.
DHCP Start Address (If
DHCP is enabled for
Private LAN)
This setting specifies the start of the IP address pool that the modem uses to
assign IP addresses to local devices.
DHCP End Address (If
DHCP is enabled for
Private LAN)
This setting specifies the end address of the IP address pool used for automatic
configuration of local devices.
DHCP Lease (If DHCP is
enabled for Private LAN)
This setting specifies the DHCP lease time.
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Protocol
Protocol
Protocol This screen informs the Router which networking protocol to use when
communicating with your ISP. This information is provided by your ISP.
Public LAN
This screen contains the settings that control how the ADSL router interacts with the local devices connected to the
router. It is not recommended that these settings be changed. The following settings are displayed.
Public LAN
Public LAN DHCP Server
Enable
Dynamic Host Configuration Protocol (DHCP) is an Internet standard that
allows the ADSL router to automatically assign IP addresses to devices
connected on the LAN network. It is advised that this is enabled for Private
LAN.
Public LAN Enable This setting enables the Public interface. This feature allows a global subnet to
exist behind your modem.
Modem IP Address This controls the IP address that the ADSL router uses for local
communication.
Subnet Mask This setting specifies the subnet mask to use to determine if an IP address
belongs to your local network.
DHCP Start Address (If
DHCP is enabled for
Public LAN)
This setting specifies the start of the IP address pool that the modem uses to
assign IP addresses to local devices.
DHCP End Address (If
DHCP is enabled for
Public LAN)
This setting specifies the end address of the IP address pool used for automatic
configuration of local devices.
DHCP Lease (If DHCP is
enabled for Public LAN)
This setting specifies the DHCP lease time.
R
Remote Access
This page allows you to configure your modem so that it can be configured remotely. Once enabled, this feature can
be manually disabled, or it will automatically disable after 20 minutes of configuration inactivity. NOTE: This
feature is not available in Bridge Mode.
Remote Access
Password The password is used to enter the modem’s web interface. It must be at least 4
characters long and contain no spaces.
URL The URL must be placed in a remote PC’s web browser in order to
communicate with your modem. If this field says “Not Connected,” you are not
currently connected to the Internet.
Enable Remote Access Remote Access is enabled after you have entered a valid password and
connected to the Internet.
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S
Single Static IP
This page contains the settings that would allow the PPP address received from the network to be propagated to a
single LAN device behind the modem.
Single Static IP
WAN IP Address This is the PPP IP address the ISP has assigned the modem.
Selection box This box contains the devices available to share the Single Static IP address the
ISP has assigned the modem. The names listed in the select box will be
populated by the modem’s DHCP server based on DHCP requests. If a device’s
name cannot be determined, the current IP address of the device will be placed
in the list.
When the feature is enabled, the active machine will be highlighted in the select
box and be displayed at the bottom of the page with the “disable” button.
When the feature is disabled, no device in the select box will be highlighted and
the “enable” button will be available.
When the “User Configured PC” is selected, a local PC must be configured
manually with the WAN IP address as its Ethernet adapter’s address.
T
Trace
The Trace feature allows you to perform an IP trace route to a remote computer either within or beyond the Internet
service provider’s network. Enter either the IP address or the hostname of the remote host computer into the input
box to the right of the Trace button. If you trace by name, DNS will be used to look up the appropriate IP address for
that name.
Trace
Success Trace will display its progress in the text box. Trace will show three round trip
times and the DNS name (if available) of each intermediate router.
Failure Trace will display “*” when it does not receive a response or cannot determine
the DNS name of an intermediate router. This is not necessarily an error, as
some routers are configured to ignore trace route packets or do not have DNS
name.
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U
Update Device
Update Device (Software Upgrade)
Update Device
(Software Upgrade)
This screen is used to upgrade the Router’s application image. The application
image is specified by entering in the filename or by using the browse button.
User Name
This screen is asks for information that will allow the Router to make a connection to the ISP on your behalf. The
Router will need to know your Account ID and Account Password. This information is stored in the Router.
User Name
Connection Name
This is a description of the default connection profile, which the Router will use.
Feel free to use whatever description you desire.
Account ID Your Account Id is supplied by your ISP and is a text string that uniquely
identifies you with your ISP.
Account Password The Account Password is a key phrase or text string that verifies your identify to
the ISP.
V
VC Configuration
VC Configuration Screen
VC Configuration This screen is an advanced screen. Modifying parameters on this screen can
cause severe disruption of your service. VC stands for “Virtual Connection.” A
VC identifies a connection through the service provider’s ATM network to your
ISP. It is not recommended that anything be changed on these pages unless
explicitly instructed by your service provider.
VPI/VCI
VPI/VCI
VPI/VCI This screen asks for information that the Router needs to establish a
communication channel to your ISP. The VPI and VCI values are supplied by
your ISP.
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16. NAT SERVICES
Table 7. Applications/Games/VPN Support
Application/Game Port/Protocol
Aliens vs. Predator 80 UDP, 2300 UDP, 8000-8999 UDP
America Online 5190 TCP/UDP
AoE II: Conquors 47624 TCP/UDP, 6073 TCP/UDP, 2300-2400 TCP/UDP
AOL Instant Messenger 4099 TCP, 5190 TCP
Asheron's Call 9000-9013 UDP, 28800-29000 TCP
Battlecom 2300-2400 TCP/UDP, 47624 TCP/UDP
Black and White 2611-2612 TCP, 6667 TCP, 6500 UDP, 27900 UDP
Blizzard Battle.net (Diablo II) 4000 TCP, 6112 TCP/UDP
Buddy Phone 700, 701 UDP
Bungie.net, Myth, Myth II Server 3453 TCP
Calista IP Phone 3000 UDP, 5190 TCP
Citrix Metaframe 1494 TCP
Client POP/IMAP 110 TCP
Client SMTP 25 TCP
Counter Strike 27015 TCP/UDP, 27016 TCP/UDP
Dark Reign 2 26214 TCP/UDP
Delta Force ( Client and Server ) 3568 UDP, 3100-3999 TCP/UDP
Delta Force 2 3568-3569 UDP
DeltaForce: Land Warrior
UDP 53
TCP 21
TCP 7430
TCP 80
UDP 1029
UDP 1144
UDP 65436
UDP 17478
DNS 53 UDP
Elite Force 2600 UDP, 27500 UDP, 27910 UDP, 27960 UDP
Everquest 1024-7000 TCP/UDP
F-16, Mig 29 3863 UDP
F-22 Lightning 3 4660-4670 TCP/UDP, 3875 UDP, 4533-4534 UDP, 4660-
4670 UDP
F-22 Raptor 3874-3875 UDP
Fighter Ace II 50000-50100 TCP/UDP
Fighter Ace II for DX play 50000-50100 TCP/UDP, 47624 TCP, 2300-2400 TCP/UDP
FTP 20 TCP, 21 TCP
GameSpy Online UDP 3783
UDP 6515
TCP 6667
UDP 12203
TCP/UDP 13139
UDP 27900
UDP 28900
UDP 29900
UDP 29901
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Application/Game Port/Protocol
Ghost Recon TCP 80
UDP 1038
UDP 1032
UDP 53
UDP 2347
UDP 2346
GNUtella 6346 TCP/UDP, 1214 TCP
Half Life Server 27005 UDP(client only)
27015 UDP
Heretic II Server 28910 TCP
Hexen II 26900 (+1) each player needs their own port. Increment by
one for each person
Hotline Server 5500, 5503 TCP 5499 UDP
HTTPS 443 TCP/UDP
ICMP Echo 4 ICMP
ICQ OLD 4000 UDP, 20000-20019 TCP
ICQ 2001b 4099 TCP, 5190 TCP
ICUII Client 2000-2038 TCP, 2050-2051 TCP, 2069 TCP, 2085 TCP,
3010-3030 TCP
ICUII Client Version 4.xx 1024-5000 TCP, 2050-2051 TCP, 2069 TCP, 2085 TCP,
3010-3030 TCP, 2000-2038 TCP6700-6702 TCP, 6880
TCP, 1200-16090 TCP
IMAP 119 TCP/UDP
IMAP v.3 220 TCP/UDP
Internet Phone 22555 UDP
IPSEC ESP PROTOCOL 50
IPSEC IKE 500 UDP
Ivisit 9943 UDP, 56768 UDP
KALI, Doom & Doom II 2213 UDP, 6666 UDP (EACH PC USING KALI MUST
USE A DIFFERENT PORT NUMBER STARTING WITH
2213 + 1
KaZaA 1214 TCP/UDP
Limewire 6346 TCP/UDP, 1214 TCP
Medal Of Honor: Allied Assault TCP 80
UDP 53
UDP 2093
UDP 12201
TCP 12300
UDP 2135
UDP 2139
TCP/UDP 28900
mIRC Chat 6660-6669 TCP
Motorhead Server 16000 TCP/UDP, 16010-16030 TCP/UDP
MSN Game Zone 6667 TCP, 28800-29000 TCP
MSN Game Zone (DX 7 & 8 play) 6667 TCP, 6073 TCP, 28800-29000 TCP, 47624 TCP,
2300-2400 TCP/UDP
MSN Messenger 6891-6900 TCP, 1863 TCP/UDP, 5190 UDP, 6901
TCP/UDP
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Application/Game Port/Protocol
Napster 6699 TCP
Need for Speed 3, Hot Pursuit 1030 TCP
Need for Speed, Porsche 9442 UDP
Net2Phone 6801 UDP
NNTP 119 TCP/UDP
Operation FlashPoint 47624 UDP, 6073 UDP, 2300-2400 TCP/UDP, 2234 TCP
Outlaws 5310 TCP/UDP
Pal Talk 2090-2091 TCP/UDP, 2095 TCP, 5001 TCP, 8200-8700
TCP/UDP, 1025-2500 UDP
pcAnywhere host 5631 TCP, 5632 UDP, 22 UDP
Phone Free 1034-1035 TCP/UDP, 9900-9901 UDP, 2644 TCP, 8000
TCP
Quake 2 27910 UDP
Quake 3 27660 UDP
Each computer playing QuakeIII must use a different port
number, starting at 27660 and incrementing by 1. You'll
also need to do the following:
1. Right click on the QIII icon
2. Choose "Properties"
3. In the Target field you'll see a line like "C:\Program
Files\Quake III Arena\quake3.exe"
4. Add the Quake III net_port command to specify a unique
communication port for each system. The complete field
should look like this: "C:\Program Files\Quake III
Arena\quake3.exe" +set net_port 27660
5. Click OK.
6. Repeat for each system behind the NAT, adding one to
the net_port selected (27660,27661,27662)
Quicktime 4/Real Audio 6970-32000 UDP, 554 TCP/UDP
Rainbow Six & Rogue Spear 2346 TCP
RealOne Player TCP - 554, 7070 to 7071
UDP - 6970 to 7170
Real Audio 6970-7170 UDP
Roger Wilco TCP/UDP 3782
UDP 3783 (BaseStation)
ShoutCast Server 8000-8005 TCP
SSH Secure Shell 22 TCP/UDP
Starcraft 2346 TCP
Starfleet Command 2300-2400 TCP/UDP, 47624 TCP/UDP
Telnet 23 TCP
Tiberian Sun & Dune 2000 1140-1234, 4000 TCP/UDP
Ultima Online 5001-5010 TCP, 7775-7777 TCP, 8800-8900 TCP, 9999
UDP, 7875 UDP
Unreal Tournament server 7777 (default gameplay port)
7778 (server query port
7779,7779+ are allocated dynamically for each helper
UdpLink objects, including UdpServerUplin objects. Try
starting with 7779-7781 and add
ports if needed
27900 server query, if master server uplink is enabled.
Home master servers use other ports like 27500
Port 8080 is for UT Server Admin. In the
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Application/Game Port/Protocol
[UWeb.WebServer] section of the server.ini file, set the
ListenPort to 8080 and ServerName to the IP assigned to
the router from your ISP.
USENET News Service 143 TCP
VNC, Virtual Network Computing 5500 TCP, 5800 TCP, 5900 TCP
Westwood Online, C&C 4000 TCP/UDP, 1140-1234 TCP/UDP
World Wide Web (HTTP) 80 TCP
443 TCP (SSL)
8008 OR 8080 TCP (PROXY)
XBOX Live TCP/UDP 88 and 3074
Yahoo Messenger Chat 5000-5001 TCP
Yahoo Messenger Phone 5055 UDP
VPN Protocol Comments
IPSec Encryption IPSec using AH can not be supported through NAT. IPSec
using ESP and L2TP can be supported via an ALG
L2TP IPSec using ESP and L2TP can be supported via an ALG.
PPTP Works through NAT.
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17. TECHNICAL SUPPORT INFORMATION
Westell Technical Support
If technical assistance is required, contact Westell by using one of the following options:
North America
Phone: 1-630-375-4500
U.K./Europe
Phone: (44) 01256 843311
18. WARRANTY INFORMATION
Warranty
Westell warrants this product free from defects at the time of shipment. Westell also warrants this product fully
functional for the period specified by the terms of the warranty. Any attempt to repair or modify the equipment by
anyone other than an authorized Westell representative will void the warranty.
Repairs
Westell will repair any defective Westell equipment without cost during the warranty period if the unit is defective
for any reason other than abuse, improper use, or improper installation, or acts of nature. Before returning the
defective equipment, request a Return Material Authorization (RMA) number from Westell. Once an RMA number
is obtained, return the defective unit, freight prepaid, along with a brief description of the problem to:
North America
Westell, Inc.
ATTN: R.G.M. Department
750 N. Commons Drive
Aurora, IL 60504-7940 USA
U.K./Europe
Westell, Ltd.
Ringway House
Bell Road
Daneshill
Basingstoke
RG24 8FB
United Kingdom
Westell will continue to repair faulty equipment beyond the warranty period for a nominal charge. Contact a Westell
Technical Support Representative for details.
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19. PRODUCT SPECIFICATIONS
ADSL
• DSL Line Code: Discrete Multi-Tone (DMT)
• DSL Rates: 32 kbps to 8 Mbps downstream
and 32 kbps to 800 Kbps upstream
• Power spectral density: -40 dBm/Hz
• DSL Impedance: 100 Ohms
• DSL Performance: Performance: per
G.992.1, ANSI T1.413.
Protocol Features
• Bridge Encapsulation per RFC2684
(Formerly RFC1483)
• Logical Link Control/Subnetwork Access
Protocol (LLC/SNAP)
• Software Upgradeable
• PPPoE Support
• ATM SAR: Internal to Modem
System Requirements for USB
• Pentium or equivalent and above class
machines
• Microsoft Windows 98, 2000, ME, or XP
installed
• Operating system CD on hand
• Internet Explorer 4.x or Netscape
Navigator 4.x or higher
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• USB Version 1.0 or higher compliant bus
System Requirements for 10/100 Base-T/Ethernet
• Pentium® or equivalent and above class
machines, Macintosh
• Microsoft® Windows® (98, 2000, ME,
NT 4.0, or XP) or
Macintosh® OS X installed
• Computer Operating System CD-ROM on
hand
• Internet Explorer 4.x or Netscape
Navigator 4.x or higher
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• TCP/IP Protocol stack installed
• 10/100 Base-T Network Interface Card
(NIC)
Dimensions
• Weight Height: 1.6 in. (4.0 cm)
• Width: 7.3 in. (16.0 cm)
• Depth: 6.1 in. (12.8 cm)
Weight
• Approx. 2.0 lbs. (0.90 kg)
Environmental
• Ambient Operating Temperature: +32 to
+104°F (0 to +40°C)
• Relative Humidity: 5 to 95%, non-
condensing
Power Supply
• 120 VAC to 12 VAC wall-mount power
supply
Power Consumption
• Less than 8 watts typical, from 120 VAC
Connectors
• DSL/LINE: 6-pin modular jack
• PC: USB Series B connector
• Power connector
• Ethernet: 8-pin RJ-45 modular jack
EMC Compliance
• FCC, Part 15 Class B
Safety
• Conforms to UL Standard 60950, 3rd Edition
• Certified to CAN/CSA Standard C22.2 No.
60950
Regulatory Approval
• UL
• CSA
• TIA/EIA/IS-968A
• Industry Canada CS03
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20. SOFTWARE LICENSE AGREEMENT
READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY. THIS
SOFTWARE IS COPYRIGHTED AND LICENSED (NOT SOLD). BY INSTALLING AND OPERATING
THIS PRODUCT, YOU ARE ACCEPTING AND AGREEING TO THE TERMS OF THIS LICENSE
AGREEMENT. IF YOU ARE NOT WILLING TO BE BOUND BY THE TERMS OF THIS LICENSE
AGREEMENT, YOU SHOULD PROMPTLY RETURN THE SOFTWARE AND HARDWARE TO
WESTELL TECHNOLOGIES, INC. THIS LICENSE AGREEMENT REPRESENTS THE ENTIRE
AGREEMENT CONCERNING THE SOFTWARE BETWEEN YOU AND WESTELL TECHNOLOGIES,
INC. (REFERRED TO AS "LICENSOR"), AND IT SUPERSEDES ANY PRIOR PROPOSAL,
REPRESENTATION, OR UNDERSTANDING BETWEEN THE PARTIES.
1. License Grant. Licensor hereby grants to you, and you accept, a nonexclusive license to use the
SOFTWARE Diskettes and the computer programs contained therein in machine-readable, object code form
only (collectively referred to as the "SOFTWARE"), and the accompanying User Documentation, only as
authorized in this License Agreement. The SOFTWARE may be used only in connection with the number of
systems for which you have paid license fees as dictated in your support agreement. You agree that you will
not assign, sublicense, transfer, pledge, lease, rent, or share your rights under this License Agreement. You
agree that you may not nor allow others to reverse assemble, reverse compile, or otherwise translate the
SOFTWARE.
You may retain the SOFTWARE Diskettes for backup purposes only. In addition, you may make one copy of
the SOFTWARE in any storage medium for backup purposes only. You may make one copy of the User's
Manual for backup purposes only. Any such copies of the SOFTWARE or the User's Manual shall include
Licensor's copyright and other proprietary notices. Except as authorized under this paragraph, no copies of
the SOFTWARE or any portions thereof may be made by you or any person under your authority or control.
2. Licensor's Rights. You acknowledge and agree that the SOFTWARE and the User's Manual are
proprietary products of Licensor protected under U.S. copyright law. You further acknowledge and agree
that all right, title, and interest in and to the SOFTWARE, including associated intellectual property
rights, are and shall remain with Licensor. This License Agreement does not convey to you an interest in or to
the SOFTWARE, but only a limited right of use revocable in accordance with the
terms of this License Agreement.
3. License Fees. The fees paid by you under the support agreement are paid in consideration of the licenses
granted under this License Agreement.
4. Term. This License Agreement is effective upon your opening of this package and shall continue until
terminated. You may terminate this License Agreement at any time by returning the SOFTWARE and all
copies thereof and extracts there from to Licensor. Licensor may terminate this License Agreement upon the
breach by you of any term hereof. Upon such termination by Licensor, you agree to return to Licensor the
SOFTWARE and all copies and portions thereof.
5. Limited Warranty. Licensor warrants, for your benefit alone, for a period of 90 days from the date of
commencement of this License Agreement (referred to as the "Warranty Period") that the SOFTWARE
Diskettes in which the SOFTWARE is contained are free from defects in material and workmanship.
Licensor further warrants, for your benefit alone, that during the Warranty Period the SOFTWARE shall
operate substantially in accordance with the functional specifications in the User's Manual. If during the
Warranty Period, a defect in the SOFTWARE appears, you may return the SOFTWARE to Licensor for
replacement. You agree that the foregoing constitutes your sole and exclusive remedy for breach by Licensor
of any warranties made under this Agreement.
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EXCEPT FOR THE WARRANTIES SET FORTH ABOVE, THE SOFTWARE DISKETTES,
AND THE SOFTWARE CONTAINED THEREIN, ARE LICENSED "AS IS," AND
LICENSOR DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS
OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
6. Limitation of Liability. Licensor's cumulative liability to you or any other party for any loss or damages
resulting from any claims, demands, or actions arising out of or relating to this Agreement shall not exceed
the license fee paid to Licensor for the use of the SOFTWARE. In no event shall Licensor be liable for any
indirect, incidental, consequential, special, or exemplary damages or lost profits, even if Licensor has been
advised of the possibility of such damages. SOME STATES DO NOT ALLOW THE LIMITATION OR
EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
7. Governing Law. This License Agreement shall be construed and governed in accordance with the laws of
the State of Illinois. You submit to the jurisdiction of the state and federal courts of the state of Illinois and
agree that venue is proper in those courts with regard to any litigation arising under this Agreement.
8. Costs of Litigation. If any action is brought by either party to this License Agreement against the other
party regarding the subject matter hereof, the prevailing party shall be entitled to recover, in addition to any
other relief granted, reasonable attorney fees and expenses of litigation.
9. Severability. Should any term of this License Agreement be declared void or unenforceable by any court of
competent jurisdiction, such declaration shall have no effect on the remaining terms hereof.
10. No Waiver. The failure of either party to enforce any rights granted hereunder or to take action against
the other party in the event of any breach hereunder shall not be deemed a waiver by that party as to
subsequent enforcement of rights or subsequent actions in the event of future breaches.
21. PUBLICATION INFORMATION
Westell® Dual Connect NAT Router (Model 2200)
User Guide Part Number 030-300372 Rev. A
July 2003
© 2003 Westell, Inc.
All rights reserved.
Westell, Inc.
750 North Commons Drive
Aurora, Illinois 60504 USA
www.westell.com
All trademarks are the property of their respective owners.