Motorola Cable Box Dct6412 Users Manual Digital Video Recorder Reference

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DIGITAL CABLE BOX / DCT6412

7

The DCT6412 Front Panel

The DCT6412 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the

interactive program guide, navigate menus, and purchase On Demand (OND) and Pay-Per-View events.

There are also inputs for a Universal Serial Bus (USB), audio/video jacks and a Smart Card slot.These inputs are for future

applications under development and are not enabled on this unit.

The DCT6412 Back Panel

The rear panel of the DCT6412 consists of three types of interfaces - audio, video and data.The table following this drawing

describes each connection and its use.

Key Description

1 LED Displays the channel number or time of day.

There are four indicator lights on the LED screen:

• MSGS - the DCT6208 has received Messages for you to read

• A/B - the RF bypass is active

• ON - the DCT6208 is powered on

• REMOTE - the remote control is in use

25634 CURSOR Moves the cursor around the program guide and menu screens.

3 MENU Displays the Main Menu.

4 POWER Turns the device on or off.

5 INFO Displays the current channel and program information.

6A/B Use to manually enable the RF bypass function.You must have a cable-ready TV

for this function to operate. (Optional Feature)

7 SELECT Selects menu options, On Demand programming, Pay-Per-View events or

programs from the program guide.

8 GUIDE Displays the program guide.

9 CHANNEL + Changes the channels by moving up or down.

CHANNEL -

10 SMART CARD SLOT Not currently enabled – intended for future use.

DIGITAL CABLE BOX / DCT6412

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Important Safety Instructions

Please refer to the Motorola DCT6412 User Guide for complete safety and operating instructions.The Motorola DCT6412

has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet

are provided for ventilation.These openings should never be blocked. As such, do not place the product on a bed, sofa, rug,

or similar surface.

• Position the DCT6412 with at least 2 inches of space above and on all sides.

• Do not block the slots and openings in the DCT6412.

• Do not place anything on top of the DCT6412.

• Do not position the DCT6412 in an enclosed space that would restrict airflow around the unit.

• Do not position the DCT6412 near any external heat source that could raise the temperature around the unit.

Basic i-Guide Navigation Tips

* Yellow is always the highlight color. As you navigate listings using your remote, the highlight appears on screen to

indicate your current selection.

* Press the 5634 buttons on your remote to move the highlight.

* Press OK to make your selection.

* Press the EXIT button on your remote to return to watching TV.

Remote Control Features

Note: Remote pictured may not reflect your

actual remote. Basic functions should be the same.

*Amount of programming data varies by system.

BASIC i-GUIDE NAVAGATION TIPS /

REMOTE CONTROL FEATURES

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BASIC i-GUIDE NAVIGATION TIPS

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16

VOD

Direct Access to Video On

Demand(VOD), where available

Replay

Replays last 15 seconds

of program

Help

Learn more about a feature

PAGE

Scroll to the next or previous page

of listings

Exit

Return to watching television

OK

Select a highlighted item; or while

watching a program, press to

display or remove the Flip Bar or

Mini Guide

Guide

See program listings for the

current time

Day*

See listings for the next

or previous day

Numbers

Press channel numbers, then

OK/SEL to tune to a channel

PPV

Direct Access to Pay-Per-View

(PPV), where available

VCR Controls

Controls VCR, ON DEMAND

and Digital Video Recording

(if available)

LiveTV

Displays live television

programing

FAV

Tune to your Favorite channels,

once you set them up

CHAN

Change channels and access the

Flip Bar

LAST

Return to the previous screen or

channel

Info

See program information

Arrows

Use to highlight guide features, or

while watching television, press to

begin browsing. Note: Arrows

control playback of recorded

programs with DVR

MENU

Enter and exit the Main Menu

SWAP

Swap between television tuners

REMINDERS

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REMINDERS

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Reminders

With i-Guide, you can set Reminders so you don’t miss shows you want to watch.

Setting Reminders

From a Program Information screen, highlight the __ Icon from Quick Menu and press OK. Follow the on-screen

prompts to confirm the Reminder or set Reminder Options.

Reminder Options

Reminder Options let you customize the frequency and timing for Reminders.

• Use the34 buttons to set repeating Reminders that will

appear Once, Once a Day, Once a Week, Mon-Fri or Sat-Sun.

• Determine the Start Time for the Reminder to appear on screen,

up to 15 minutes prior to the program start.

• Reminder End Time enables you to extend the reminder period

beyond the end of the program up to 2 hours after the program is over.

• When you set a Reminder,you have the option of

bypassing locks* you placed on the program.You

can then tune directly to the program from the

Reminder without having to enter your Locks PIN,

if you have set one up (See Parental Locks section for

more information).

* This option appears only if you have already set a lock for that program.

DIGITAL VIDEO RECORDING

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DIGITAL VIDEO RECORDING

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Building Your Library - Recording Programs

You can set and schedule recordings three ways with i-Guide: one touch

record, interactively by program and by manually scheduling your recording.

One Touch Record

Press RECORD on your remote any time while watching TV or while

navigating through the guide. Recording begins immediately at the point you

pressed RECORD for programs airing now.You can automatically schedule

recordings for programs starting at a later time or date by pressing RECORD

while in the listings. Recording will start at the program’s scheduled start time.

*Some remotes are equipped with Instant Replay and LIVE buttons.

Record From Program Information

From the listings, highlight and select a program, scheduled for a later time.

Press the INFO button and you will see an information screen. Highlight the

Icon and press OK to start a recording for the time the program is

scheduled to start.

Note: For more information on Action Icons,see the Action Icons section in this

manual.

Record Two Programs at Once

The Dual Tuner DVR allows you to set recordings for two different programs that air at the same time. While

recording two programs, you can watch and control either program up to the point of live TV by using the SWAP

button on your remote.There are several ways to record two programs at once. Here are two basic examples:

While Watching a Show:

• Press Record to record the program you are watching.

• Press SWAP to switch to the other tuner and find the second program you want to record.

• Press Record when you locate the second program you want to record.

From the Guide:

• Highlight a program you want to record from any listings screen.

• Press Recordto set up the first recording

• Highlight the second program.

• Press Record to set up the second recording.

Manually Schedule a Recording

You can set a Manual Recording to automatically record a specific time and channel.

Step 1: Select DVR from the Main Menu,then select Set a Recording.

Step 2: Select the start and end times and the day you wish to record

and confirm your settings.

Step 3: A channel list will then appear, allowing you to select the

channel to record. Select the channel you want.

Step 4: A “Create a New Recording”Screen will appear, select Create

a Recording to confirm your settings or select the Recording

Options Icon for additional Recording options.

DIGITAL VIDEO RECORDING

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Record a Series

Your Dual Tuner DVR lets you record multiple episodes of a program

according to your preferences. You can set the DVR to record only

new (first run) episodes, first run episodes and repeats or all

episodes.

When you set a recording from a Series Program Information screen,

you’ll have an additional icon on the preceding Recordings Overlay.

Choose this Create a Series Recording Icon to specify your series

recording options.

• Select the episode type to record, such as first run only, first run

and repeats or all episodes.

• Specify how many recording to save.

• Specify how long to save the recording – until you erase it or

until space is needed.

• To access advanced series setup features like add minutes to the

start and end times and specify which channels to record, select

the Setup Icon to review all options.

Your series recordings’ will appear in your My Recordings list with

the show title as its label. Multiple recordings of the same show will

have the same label and will be listed beginning with the most

recent recordings first as default.To change your view, use the (arrow

left/right) buttons on your remote to View by Date, View by Channel

or View by Title.

Managing Scheduling Conflicts

If you schedule more than two recordings for the same time, you

will see a Scheduling Conflictscreen that allows you to choose

between a previously set recording and the new recording that

is conflicting.Individual recordings always take priority over

series recordings when there are scheduling conflicts.

In case of a scheduling conflict between two series programs,

additional icons will appear at the bottom of the Scheduling

Conflict screen to help you determine which program to record.

- Return to the previous screen.

- Record highlighted series as shown above.

- Show conflicts when the new series is a high priority.

- Show conflicts when the new series is a low priority.

- Don’t record this series.

• To give your new recording the highest scheduling priority and

to capture the most number of episodes for your new recording,

select High. The screen will show you how many episodes of the

new series will be recorded and which episodes of the old series

will not be recorded because of the conflict.

• To move the new series back to the bottom of the scheduling

priority list,select Low and the screen will refresh and give you

revised results.

• Select the Record Icon to confirm your new settings.

You may also modify the priority assigned to a series using the Series Priority List. (See next section)

DIGITAL VIDEO RECORDING

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Modify the Series Priority List

To help you manage which series get recorded when there are

scheduling conflicts, your DVR automatically creates a Series Priority List.

The first series you set to record has the highest priority and is the

program recorded in case of a conflict. If there are no conflicts, each

additional series you set to record is added to the bottom of the list. You

can easily change the recording priority of the programs so that the

programs of your choice are recorded in case of a conflict.

• Select DVR from the Main Menu or Quick Menu.

• Choose Series Priority.

• Highlight a program and use the Page +/- buttons on your remote

to modify its priorities.

Note: If you want to record two series recordings instead of an individual recording that airs at the same time, you must

delete the individual recording from the Scheduled Recordings List (See Cancel a Scheduled Recording section).

View Your List of Scheduled Recordings

Step 1: From the Main Menu or Quick Menu, select DVR*

* Menu label may vary

Step 2: Select Future Recordings.

Step 3: See a list of all the programs you have scheduled to record,

select a title to cancel the scheduled recording or modify recording

options.

Modifying Recording Options

i-Guide gives you flexibility to manage your personal video library.You

can change your Recording Options at any time, as often as you like.

Change Options for Scheduled Recordings

From the Main Menu

Select DVR, then select Future Recordings to see a list of your

scheduled recordings.Highlight a program title and press OK or INFO.

DIGITAL VIDEO RECORDING

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DIGITAL VIDEO RECORDING

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DIGITAL VIDEO RECORDING

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DIGITAL VIDEO RECORDING

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Select the Icon from the program information screen. Select to change the Recording Options, or select

to delete this program from your list of Future Recordings.

Use the 5634 buttons on your remote to change

Recording Options:

• Change the frequency of the recording, such as every

day or once a week.

• Specify how many recordings to save.

• Set a Save Until parameter, either until you delete or

automatically when space is needed.

• Change the start and end times in order to catch every

minute of a program, even if it runs over.

From Listings

Select your Scheduled Recording in the listings indicated by the red

dot in the instant info.

Press OK or INFO and select the Icon.

From here, select Icon to cancel the recording, or select Icon to

modify the Recording Options.

DVR is not a long-term storage device.To maximize

your storage space, review the contents of your library

regularly and discard the recordings you no longer

wish to save. See “Managing Your Personal Video

Library” in this manual.

Guide Tip

Guide Tip

FREQUENTLY ASKED QUESTIONS

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Managing Your Personal Video Library

A recorded program remains in your personal video library until you decide to delete it, unless you have it set to

delete when space is needed.Your DVR will record and store up to 40 hours of standard definition programming

and up to 40 hours of High Definition programming*.To make the most efficient use of DVR storage space, follow

these guidelines:

To Delete Recordings

From the program information screen, select the Icon to delete the recording, or select the Icon to modify

the Delete Priority. For example, you can tell the guide to delete the recording when space is needed.

Copy Recordings to A VCR Tape

After you watch a recording, decide to either erase it or

keep it permanently by transferring it to a VCR tape.

When you copy recordings to a VCR tape, make sure

that the recording is displayed on the TV screen for the

entire time the recording is being copied. If you

change channels or display guide screens during the

copying process, your tape copy will contain these

images and you will not have a complete copy of the

recording.

1. Connect the Cable Out or OUT 1 (TV) connection on the back of the DVR to the Cable IN of your VCR.

2. Put a tape in your VCR.

3. Access your list of Recorded Programs.

4. Use the 5634 buttons on your remote to highlight a program from your list of Recorded Programs. Press OK to

select a program.

5. From the Information Screen, select to resume play from where you left off or select to restart from

the beginning.

6. Start recording on the VCR when playback begins.

7. As the recording plays, it is taped to your VCR.

Note: Refer to your VCR User Manual for specific instructions on using your VCR.

To help you manage your personal video library,

i-Guide will advise you with an on-screen notice when

the available memory gets low or full.

If recording space becomes full during a recording, the

recording will stop. Make sure you have enough

recording space to record the entire program before

you begin to avoid missing part of the program.

* Recording HD programing requires a DVR connection to a

HD television.

DIGITAL VIDEO RECORDING

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FREQUENTLY ASKED QUESTIONS

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On Demand (Optional Feature)

Q. Do my Parental Locks & Purchase PIN settings stay the same for On Demand purchases as with regular

programs?

A. Yes. PINs and settings apply to On Demand ratings and purchases.

Q.What if I only watched 15 minutes of my On Demand program and didn’t get to watch the rest before it

expired?

A. You will have to order it again. Refer to the On Demand section in this manual for remaining rental and viewing

time for more information on rental and viewing times.

Q. If I get to the end of a On Demand program and want to watch it again, can I restart at the beginning?

A. Yes, as long as your viewing period has not expired, you may watch it again.

Q. How do I return to watching an On Demand program after I’ve tuned to another channel?

A. Select My Rentals from the On Demand Menu and choose the program you want to resume watching.You can

either begin watching where you left off by selecting Resume, or start over with the Restart.

Q. Some of the programs appear in the listings with a checkmark or a dollar sign next to the title.What does

this mean?

A. Depending on the services your cable provider offers, you may see a checkmark or a dollar sign to indicate a

program you have ordered is available for viewing.

Q. How many On Demand programs can I order at one time?

A. Typically,there is no limit on purchases. Check with your cable operator for system-specific ordering information.

Q. I tried to order an On Demand program and received an error screen that said,“Unable to Process

Request.”What does this mean?

A. The “Unable to Process Request” message occurs when the set-top box is unable to communicate with the On

Demand equipment at your cable company.Try turning your set-top box off, and then turn it on again. If the

message appears again, note the time it appeared and the action you took and call your cable operator.

Q.When I select a category from the On Demand menu, I receive a message that says,“No program listings

available”.

A. If there are no listings for a particular category, this message will appear.

DVR (Optional Feature) and Digital Services

Q. How many hours of programming can I store on my DVR? What is the hard drive capacity?

A.The recording capacity depends on the video format that is being recorded. Your DVR can record up to 90

minutes standard definition programming or up to 20 hours of high-definition programming. The hard drive

capacity is 120GB. See “Managing your Personal Video Library” section in this manual for more information.

Q. How many tuners does my DVR have?

A.Your DVR has two tuners to that you can, 1) record two channels at the same time, 2) record one and watch the

other or 3) record two channels and watch a 3rd program from your DVR recordings library.

How do I return to live TV when I'm watching recorded programming?

Simply press the LIVE button on your remote.

Q. Can I record or watch two programs at the same time?

A. YES

Q. How do I record a Pay Per View (PPV) broadcast?

A. PPV broadcasts must be recorded manually; you cannot schedule automatic recording in advance. Follow your

cable operator's instructions for viewing PPV content, then press Record on your DVR DCT6412 Cable Box.

How many other home entertainment components can be connected to my DVR DCT6412 Cable Box?

Three: your television, cable box, and one other component (VCR, DVD player, or audio).

Q. Do I have to connect my Cable Box DVR DCT6412 to a telephone or other data source?

A. The DVR DCT6412 gets all the information it needs from your cable signal, so that's the only connection required.

FREQUENTLYASKED QUESTIONS

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FREQUENTLY ASKED QUESTIONS

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FREQUENTLYASKED QUESTIONS

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Q. I currently record programs on my VCR. How is a DVR different?

A. Your Cable Box DVR DCT6412 takes recording technology to a new level, capturing picture and sound digitally

(for a superior result to tape-based recording) and allowing greater viewing flexibility. With the DVR DCT6412 you

can PAUSE a broadcast while you're watching it, and restart it up to 2 hours later. And you can say goodbye to those

annoying "what just happened?" moments when you're watching a movie — simply press INSTANT REPLAY to

review the last 15 seconds, or REWIND to see a longer scene again.Yet you won't miss a moment of the action,

because the DVR DCT6412 keeps recording forward while you pause, rewind or replay scenes. No VCR can do that!

Q. Can I adjust the quality of the video recording to conserve hard disk space?

A. No, the DVR DCT6412 records at a pre-set level to ensure consistently good results.

Q. How does the Parental Control (Locks) feature work?

A. Parental Control / Locks allows you to block programs, or types of programs, from being recorded.You can set

blocks based on the program's Title or Rating, or you can block entire Channels. See Parental Locks on page 22 of

this manual.

Q. How can I find programs I want to record?

A. Using i-Guide, you can search many ways: through the search menu, by programming genre, and category, by

reviewing a listings screen, program information screen for other times or through an alphabetical search by Title.

When you find something that sounds interesting, simply press RECORD.The DVR DCT6412 will automatically record

that program for you.

Q. Can my cable operator or another company track what I record with my DVR DCT6412?

A. No.What you choose to record with the DVR DCT6412 is private.

Q. Can the DVR DCT6412 playback a high definition recording while another HD program is being recorded?

A. YES, in fact you can record two programs at once while watching a previously recorded program from the hard

drive.

Q. Are there two record buttons; one for each tuner? How do you make the DVR DCT6412 record two

programs at once?

A. You can set it for two recordings using i-Guide by selecting two different programs listed with overlapping

times and pressing the record button or by manually scheduling programs which times overlap.

Q.What kind of programs can I record?

A. You can record both standard and high definition programs which are automatically interpreted by the DVR

DCT6412. Note: Recording HD programs will take more storage space on your DVR.

Q. How much high definition programming can I save versus standard definition programming?

A. You can record up to 90 hours of standard digital TV or up to 15 hours of HDTV (depending on the transmission

bit rate). Recording times may vary.

Q. Does the DVR DCT6412 support digital video interfaces?

A. Yes, it features both DVI and 1394-DTV digital interfaces.

Q. Does the DVR DCT6412 support external storage devices?

A. Yes, it includes an IEEE1394 port that will be functional in the future.

Q. I have a home theater system. Can I record a program in Dolby DigitalTM 5.1 on my DVR?

A. As long as the program is being broadcast in digital audio, the DVR will record the digital audio portion. A Dolby

Digital indicator will appear on the Flip Bar for programs that are broadcast in Dolby Audio.

Q.What is the picture quality of recorded programs?

A. The DVR records programs in the same quality in which they are broadcast. For example, programs broadcast in

HDTV format are recorded in HDTV quality (if your DVR is connected to a High Definition television). Broadcast

quality may vary.

Q. Can I record Digital Music channels?

A. Yes, you can record and playback Digital Music. However, the playback controls (Pause, FF and REW) are not

functional for recorded digital music.

Q. Can I record On Demand and Pay-Per-View programs?

A. On Demand cannot be recorded with the DVR.You may record Pay-Per-View programs like any other program.

Q. Does the DVR automatically delete programs when the record space is full?

A. Only if you set it up that way. The DVR will automatically delete programs if you tell it to do so by setting the

programs to be deleted when space is needed. When the record space is full, the oldest recordings that you have set

to be deleted, will be deleted first. If you do not want the DVR to automatically delete certain recordings, you can set

them so that they are only deleted by you.

Troubleshooting

Q. Why doesn’t the set-top box respond when I press the keys on my remote?

A. Make sure your remote is in the Cable mode. Press the CABLE button on the remote.

Q. If the power goes out, do I need to reset my Parental Locks and Purchase PINs, Favorite

Channels, Locks and Reminders?

A. No. These items will not be lost if the terminal loses its power.

Q. Nothing happens when the MENU button is pushed, but I can change the channel up and down.

A. If the terminal was just installed, it takes approximately 15-30 minutes for the guide to be downloaded to

the set-top. If after 15-30 minutes nothing happens, unplug the terminal, plug it back in and wait another 15-30

minutes. If i-Guide still does not appear, contact your cable company.

Q. I can’t see the edges of the i-Guide screens.

A. Select the Adjust Screen Position option from the Setup screen. Press the ßßßßbuttons until the

arrows on the screen are centered.

Q. The guide has locked up. Neither the buttons on the remote, nor the buttons on the terminal itself work.

A. Try unplugging the terminal and then plugging it back in. This will reset the terminal and allow for data to

be downloaded. It will take some time for the information to appear. If there is still a problem after the

information has appeared, call your cable company.

Q. I have no video, a snowy picture, or I cannot tune to any of the digital channels.

A. Make sure that all of the cable connections are secure and that the TV is tuned to the correct channel

(3 or 4). Also, make sure you are actually controlling the cable terminal (press the CABLE button on the

remote).

Q. Why won’t my remote control respond when I press a button?

A. Go through this quick checklist to determine the problem:

1. Press the CABLE button on the remote to make sure it is in Cable mode. Try using the

remote again. Move to Step 2 if necessary.

2. If the remote is still not functioning correctly, press the CHAN ßßbutton on the front of the terminal. If

the channel changes, there is a problem with the remote control. The batteries or the remote control itself

may need to be replaced.

Q. There are no listings in i-Guide, or the words “To Be Announced” appear in the listings

creens. s

A. This can happen if there has been a power failure or if the terminal was unplugged. Make sure

everything is plugged in and running. Wait 15-30 minutes as the channels and program data start to fill

in.

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FREQUENTLYASKED QUESTIONS

53

Q. I have a message on my screen that says ‘This feature is currently being restored.’What does this mean?

A. This screen appears if you try to access a feature that is not available because the set-top box has not received all

the necessary data.This most commonly happens following a power loss.

Q. I have a message on the screen that says “This channel should be available shortly.”What does this mean?

A. This screen will appear when you tune to a channel that is currently not available. If the channel is not available

after 15-30 minutes, call your cable company.

Q.What do I do if I am stuck in a screen or menu I do not understand and want to get out?

A. You can always press the EXIT button to immediately return to watching TV.You can also press the LAST button

to back up one screen at a time.

Q.The displayed listing information or pricing information is incorrect.

A. Although i-Guide checks all data thoroughly before it is sent to your home, programmers do sometimes change

their schedules at the last minute without letting us know. Please report erroneous data to your cable company.

Q.What happens to my DVR recordings if my digital cable box temporarily loses power?

A. All recordings that were saved prior to the power loss are preserved, as well as future recording schedules.You

miss only the recordings scheduled to be recorded while the power was out.

Note: If you experience continued problems with your cable box, remote control or program listings, please contact

your local cable company.