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SURFboard® SBG6580

Wi-Fi Cable Modem Gateway

For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the SBG6580 Installation CD

or visit:

http://broadband.motorola.com/consumers/support/

Install Sheet

To connect your devices, choose

one option for each type of device

connection:

5a - Direct Ethernet Connection

5b - Wi-Fi Setup with CD-ROM

5c - Wi-Fi Setup using WPS Pairing

Note: The PASSCODE, used for

the CD-ROM installation wizard, is

located on the bottom label of your

SBG6580.

Before returning this product to the store for technical reasons, please call Motorola Broadband Technical Support

at: 1-877-466-8646

To configure additional settings on your SBG6580:

Open any web browser on your computer•

Type • 192.168.100.1 in the Address bar

For default login: User Name= • admin, Password = motorola

The Problem The Solution

Power icon is not visible Check that your cable modem gateway is plugged into a live electrical outlet that is not controlled by a

light switch.

Cannot connect to Wireless

Network First, check if Wireless icon is on. Then, run the Wi-Fi Installation wizard on the SBG6580 Installation

CD to reconnect to the network.

See the Troubleshooting section in the User Guide for more information.

Cannot receive or send data Check that the coaxial cable is properly connected to your cable modem gateway and cable outlet or

splitter.

Hand-tighten, if necessary.

Check that the Ethernet cable is properly connected to your cable modem gateway and computer.

Check the IP address by following the steps in “Verifying the IP Address” in the User Guide.

For UNIX® or Linux® computers, you must have Adobe Acrobat Reader installed to open the User Guide.

Call your service provider if you need an IP address.

Verify that the Power icon is visible on the front panel.

See “Product Overview - Front Panel” in the User Guide on the SBG6580 Installation CD for more

information.

Before calling for technical support, try restarting your cable modem gateway by unplugging the power

cord, waiting five seconds, and then plugging it back in again.

MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. SURFboard is a registered trademark of Motorola Mobility, Inc. All other product or service names

are the property of their respective owners. No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher.

© Motorola Mobility, Inc. 2010. All rights reserved.

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SURFboard® SBG6580

Wi-Fi Cable Modem Gateway

Troubleshooting