MySugr Logbook User Manual En GB

: Mysugr Logbook Manual En Gb logbook_manual_en_GB manual 3.52 android app_logbook

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mySugr Logbook User Manual

Version: 3.52.0_Android - 2018-07-05

1 Indications for Use

1.1 Intended Use

The mySugr Logbook is used to support the treatment of

diabetes through daily diabetes-related data management

and aims to support the optimisation of therapy. You can

manually create log entries which include information about

your insulin therapy, current and target blood glucose levels,

carbohydrate intake and details of your activities.

Additionally, you can synchronise other therapy devices such

as blood glucose meters to mitigate errors caused by

manually entering values and to better your confidence in

usage.

The mySugr Logbook supports the optimisation of therapy in

two ways:

1) Monitoring: Through monitoring your parameters in

day-to-day life, you are helped to make better informed

therapy decisions. You can also generate data reports for

discussion of therapy data with your health care

professional.

2) Therapy Compliance: The mySugr Logbook provides

you with motivational triggers, feedback on your current

therapy status and gives you rewards for staying

motivated to stick to your therapy, and therefore

increasing therapy compliance.

1.2 Who is the mySugr Logbook for?

The mySugr Logbook has been tailor-made for people:

diagnosed with diabetes

aged 18 years and above

under guidance of a doctor or other healthcare professional

who are physically and mentally able to independently

manage their diabetes therapy

able to proficiently use a smartphone

1.3 What devices does the mySugr Logbook work on?

The mySugr Logbook can be used on any iOS device with

iOS 10.3 or higher. It is also available on most Android

smartphones with Android 5.0 or higher. The mySugr

Logbook should not be used on rooted devices or on

smartphones that have a jailbreak installed.

1.4 Environment for Use

As a mobile application, the mySugr Logbook can be used in

any environment where there is an internet connection and

where mobile phone use is permitted.

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2 Contraindications

None known

3 Warnings

3.1 Medical Advice

The mySugr Logbook is a registered medical device and is

used to support the treatment of diabetes, but cannot

replace a visit to your doctor/diabetes care team. You still

require professional and regular review of your long-term

blood glucose values (HbA1c) and must continue to

independently manage your blood sugar levels.

3.2 Recommended Updates

To ensure safe and optimised running of the mySugr

Logbook, it is recommended that you install software

updates as soon as they are available. The Web version of

the Logbook automatically uses the latest released version.

4 Key Features

4.1 Summary

mySugr wants to make your daily diabetes management

easier and optimise your overall diabetes therapy but this is

only possible if you take an active and intense role in your

care, specifically around entering information into the app. In

order to keep you motivated and interested, we've added

some fun elements into the mySugr Logbook. It’s important

to enter as much information as possible and to be

completely honest with yourself. This is the only way to

benefit from recording your information. Entering false or

corrupted data does not help you.

mySugr Logbook key features:

Lightning quick data entry

Personalised logging screen

Detailed analysis of your day

Handy photo functions (multiple pics per entry)

Exciting challenges

Multiple report formats (PDF, CSV, Excel)

Clear graphs

Practical glucose reminders

Social sharing

Apple Health Integration

Secure data backup

Fast multi-device sync

Accu-Chek Aviva/Performa Connect/Guide/Instant

Integration

Beurer GL 50 evo Integration (Germany & Italy Only)

Ascensia Contour Next One Integration (where available)

4.2 Key Features

Quick and easy data entry.

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Quick and easy data entry.

Smart search.

Neat and clear graphs.

Handy photo function (multiple pics per entry).

Exciting challenges.

Multiple report formats PDF, CSV, Excel (PDF and Excel

only in mySugr Pro).

Smile-inducing feedback.

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Practical glucose reminders.

Social sharing functions.

Fast multi device sync (mySugr Pro).

5 Getting started

5.1 Installation

iOS: Open the App Store on your iOS device and search for

“mySugr”. Click on the icon to see the details, then press

“Get” and then “Install” to start the installation process. You

may be asked for your App Store password; once entered,

the mySugr Logbook will begin to download and install.

Android: Open the Play Store on your Android device and

search for “mySugr”. Click on the icon to see the details,

then press “Install” to start the installation process. You will

be asked to accept the download conditions by Google. After

that, the mySugr Logbook will begin to download and install.

To use the mySugr Logbook you have to create an account.

This is necessary in order to export your data later.

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5.2 Home

The two most commonly used features are the Magnifying

Glass, used to search for entries (mySugr Pro), and the

Plus Sign, used to make a new entry.

Below the graph you'll see statistics for the current day:

Average blood glucose

Blood glucose deviation

Hypos and hypers

Below this you can find fields with information about units of

insulin, carbohydrates, and more. These fields are arranged

according to their order on the new entry screen.

Under the graph you can see tiles that contain the following

information for specific days:

blood glucose average

blood glucose deviation

number of hypers and hypos

insulin ratio

bolus or mealtime insulin taken

amount of carbohydrates eaten

duration of activity

pills

weight

blood pressure

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5.3 Explanation of terms, icons and colors

1) Tapping on the Magnifying Glass icon on your

dashboard allows you to search for entries, tags, locations,

etc.

2) Tapping on the Plus Sign allows you to add an entry.

The colors of the elements on the dashboard (3) and the

monster (2) actively react to your glucose levels of the

current day. The color of the graph adapts to the time of day

(1).

Each tag in the new entry screen describes a situation,

scenario, some context, a mood, or an emotion. There is a

text description of each tag directly below each icon.

The colors used in variable areas of the mySugr Logbook

are as described above, based on target ranges provided by

the user in the settings screen.

Red: Blood glucose not in target range

Green: Blood glucose in target range

Orange: Blood glucose is not great but ok

Within the Logbook you see a variety of tiles. There are five

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different shapes representing five categories.

1) Blood glucose, weight, HbA1c, Ketone

2) Insulin

3) Pills

4) Food

5) Activity

5.4 Profile

Use the side menu to access Profile & Settings.

Change your personal, therapy and application settings. If

you wish, you can enter more specific details about you,

your diabetes type, and your diabetes diagnosis date.

Change password at the bottom if needed.

Enter your name, email address, gender and date of birth. If

you need to change your email address in the future, here is

where it happens. You can also change your password or

log out. Last but not least, you can give your diabetes

monster a name! Go ahead, be creative!

mySugr needs to know some details about your diabetes

management in order to function properly. For example, your

blood glucose units (mg/dl or mmol/l), how you measure your

carbohydrates, and how you deliver your insulin (pump,

pen/syringes, or no insulin). If you use an insulin pump, you

can enter your basal rates, decide if you'd like them

displayed on the graphs, and if you want them displayed in

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30-minute increments. If you take any oral medications

(pills), you can enter the names of them here so they are

available to select when creating a new entry. If desired, you

can also enter many other details (age, type of diabetes,

target BG ranges, target weight, etc.). You can even enter

details about your diabetes devices. If you can't find your

specific device, just leave it blank for now – but please let us

know so we can get it added to the list.

Total basal insulin for the 24-hour period is shown in the

upper right hand corner. Tap the green check mark (upper

right corner) to save your basal rates or the “x” (upper left

corner) to cancel and return to the settings screen.

Define your diabetes devices and meds here. Don't see your

device or med on the list? Don't worry, you can skip it – but

please let us know so we can add it. Flip the appropriate

switch to decide if you want monster sounds on or off, and if

you want to receive a weekly email report. You can also

change the settings of the Bolus Advisor (if available in your

country).

6 Entries

6.1 Add an entry

Open the mySugr Logbook.

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Tap on the plus sign.

Change date, time and location if needed.

Take a picture of your food.

Enter blood glucose, carbs, nutrition, insulin details, pills,

activity, weight, HbA1c, ketones and notes.

Select tags.

Tap on the reminder icon to get reminder menu. Move the

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slider to the desired time.

Save entry.

You did it!

6.2 Edit an entry

Tap on the entry you‘d like to edit or slide to the right and

click edit.

Edit entry.

Tap the green check to save the changes or tap the "x“ to

cancel and go back.

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6.3 Delete an entry

Tap on the entry you would like to delete or swipe to the right

to delete the entry.

Delete entry.

6.4 Search an entry

Tap on the magnifying glass.

Use filter to retreive appropriate search results.

6.5 Logbook

Scroll up and down on your entries or tap and drag the graph

left and right to navigate.

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Add or search entries by tapping the appropriate icon.

7 Earn points

You get points for each action you take to care for yourself,

and the goal is to fill the bar with points each and every day.

How many points do I get?

1 Point: Tags, more pics, pills, notes, meal tags

2 Points: blood glucose, meal entry, location, bolus (pump)

/ insulin short acting (pen/syringe), description of meal,

temp basal (pump) / insulin long acting (pen/syringe), blood

pressure, weight, ketones

3 Points: first pic, activity, activity description, HbA1c

Get 50 points per day and tame your monster!

8 Estimated HbA1c

The top right of the graph displays your estimated HbA1c –

assuming you’ve logged enough blood glucose values (more

on that, next). Note: this value is only an estimate and is

based on your logged blood glucose levels. This result can

deviate from laboratory results.

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HbA1c - what's behind this important test

In order to calculate an estimated HbA1c, the mySugr

Logbook needs an average of 3 blood glucose values per

day for a minimum period of 7 days. Enter more values for a

more accurate estimate.

The maximum calculation period is 90 days.

9 Coaching

You can find Coaching in the side-menu (in countries where

this service is available).

Tap to collapse or expand messages. You can view and

send messages here.

Badges indicate unread messages.

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10 Challenges

Challenges are found via the side menu.

Challenges are usually oriented towards achieving goals

related to better overall health or diabetes management,

such as checking your blood sugar more often or getting

more exercise.

11 Import data

11.1 Hardware

Please be sure that your meter is properly connected to your

smartphone. Go to the Bluetooth settings on your

smartphone, turn on your meter, and wait until the two

devices have connected. If you are using the Beurer GL50

Evo please go into the meter memory to activate Bluetooth.

Select "Connections" from the menu.

Select your device from the list.

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Click "Enable" and follow the instructions displayed in the

mySugr Logbook.

Following the successful activation of your meter, your blood

glucose values are automatically synchronised with the

mySugr Logbook. This synchronisation happens every time

you connect the device to your smartphone with the mySugr

Logbook open.

ATTENTION: The blood glucose units of measurement

(mg/dL or mmol/L) must be identical in the blood glucose

meter and in the settings of the mySugr Logbook otherwise

data synchronisation is not possible. If the settings do not

match they must be adjusted in the mySugr Logbook to

perform data synchronisation from the device.

When duplicates are detected (for example, a reading in the

meter memory that was also manually entered into the

mySugr Logbook) they are automatically merged.

Extremely high or low values are marked as such: Values

below 20 mg/dL are displayed as Lo, values above 600

mg/dL are displayed as Hi. The same goes for the equivalent

values in mmol/L.

After all data has been imported you can perform a live

measurement. Go to the dashboard in the mySugr Logbook

and then insert a test strip into your meter.

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When prompted by your meter, apply a sample of blood to

the test strip and wait for the result, just like you normally

would. The value is transferred into the mySugr Logbook

along with the current date and time. You can also add

additional information to the entry if desired.

ATTENTION: Blood glucose values imported from the

iBGStar / BGStar can not be changed or deleted!

11.2 Import CGM Data

11.2.1 Import CGM Data via CSV or TXT into mySugr

Using a computer, login to your mySugr account at

hello.mysugr.com and find “Importer” in the side menu. Drag

the .csv file from your CGM program into the upload area.

The mySugr monsters will crunch the data and load it into

your account. It should only take a moment or two. Once it’s

complete, start the mySugr Logbook on your smartphone.

Your CGM data will appear in the graph as soon as the

synchronisation is finished.

11.2.2 Import CGM via Apple Health (iOS only)

Make sure that Apple Health is enabled in the mySugr

Logbook settings and make sure that sharing for blood

glucose is enabled in the Apple Health settings. Open the

mySugr Logbook and the CGM data will appear in the graph.

*Note for Dexcom: The Health app will display the Sharer’s

glucose information with a three-hour delay. It will not display

real time glucose information.

11.2.3 Import of Freestyle Libre data (Android only)

In the side-menu you find "other data sources". This gives

you a list of possible sources of data to fill your Logbook.

Choose "Abbott Freestyle Libre" and log in with your

LibreView user-data. Confirm that you want to share your

data with mySugr.

11.2.4 Hide CGM Data

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Double tap on the graph to open an overlay control panel

where you can enable or disable visibility of CGM data in

your graph.

12 Export data

Select “Reports” from the side menu.

Change file format and period if needed (mySugr Pro) and

tap “Export”. Once on your screen, tap the button in the

upper right (lower left since iOS 10) to access the options for

sending and saving.

13 Apple Health/Google Fit

You can activate Apple Health in the side-menu under

'Connections'. Google Fit can be activated in the side-menu

With Apple Health you can share data between mySugr and

other health apps.

14 Analysis

Swipe the daily overview to the left to get to analysis mode.

You'll get to the overview of the last 7 days. Swipe to the left

again and enter the 14-day overview.

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The dots show you where you are in time. Swipe left again

and you'll get to your monthly overview. Here, you'll even be

able to see your quarterly overview!

Scroll down to see the graphs displaying past data!

The blue area shows your average number of daily logs,

your total number of logs and how many points you've

already collected.

15 Deinstallation

15.1 Deinstallation iOS

Tap and hold the mySugr Logbook icon until it starts to

shake. Tap the small "x" that appears in the upper corner. A

message will appear asking you to confirm the uninstallation

(by pressing "Delete") or cancel (by pressing "Cancel").

15.2 Deinstallation Android

In the Settings of your Android phone look for Apps, find the

mySugr Logbook in the list and tap "Uninstall." That's it!

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16 Data Security

Your data is safe with us - this is very important to us (we’re

users of mySugr too). The mySugr Logbook is a registered

medical device (Medical Devices Directive 93/42/EEC). It is

certified, carries the CE mark and is registered with the FDA.

As such, it is required to meet the highest of data security

and reliability standards.

For more information, please refer to our privacy notice

within our Terms and Conditions

17 Support

17.1 Troubleshooting

We care about you. That’s why we have people with

diabetes to take care of your questions, worries and

concerns.

For quick troubleshooting, visit our FAQs page

17.2 Support

If you have questions about mySugr, need help with the app,

or have noticed a mistake or problem, please contact us

immediately at support@mysugr.com.

You can also call us on:

+ 1 (855) 337-7847 (US toll-free)

+ 44 800-011-9897 (UK toll-free)

+ 43 720 884555 (Austria)

+ 49 511 874 26938 (Germany)

18 About the Manufacturer

mySugr GmbH

Schottenfeldgasse 69/3.1

A-1070 Vienna, Austria

Telephone:

+1 (855) 337-7847 (US toll-free),

+44 800-011-9897 (UK toll-free),

+43 720 884555 (Austria)

+ 49 511 874 26938 (Germany)

E-Mail: support@mysugr.com

CEO: Frank Westermann

Company Registration Number: FN 376086 v

Jurisdiction: Commercial Court of Vienna, Austria

UID-Nummer: ATU67061939

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User's Manual Version 69 (en_GB), 2018-07-05

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