User Manual
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| Document ID | 3770077 |
| Application ID | Z+EHJxE3EkUF1o34RlzKTw== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 52.96kB (661962 bits) |
| Date Submitted | 2018-03-06 00:00:00 |
| Date Available | 2018-03-06 00:00:00 |
| Creation Date | 2018-01-25 09:05:06 |
| Producing Software | Acrobat Distiller 15.0 (Windows) |
| Document Lastmod | 2018-01-25 09:05:06 |
| Document Title | Microsoft Word - Manual.docx |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | zhanglu |
VPOS Touch Manual VPOS Touch Manual Last updated: 17‐Jan‐2018 Table of Contents Introduction ................................................................................................................... 2 Safety & Handling Instructions ...................................................................................... 3 2.1 Environmental Guidelines ...................................................................................... 3 2.2 VPOS Touch ............................................................................................................ 3 2.3 Cleanning Instructions ........................................................................................... 3 2.4 Repairs.................................................................................................................... 3 Specifications................................................................................................................. 4 Device Components ...................................................................................................... 6 4.1 Front Panel ............................................................................................................. 6 4.2 Back side................................................................................................................. 6 4.3 Cables ..................................................................................................................... 7 4.4 VPOS Touch Connector Scheme ............................................................................ 7 4.5 Additional Accessories ........................................................................................... 8 Packaging ....................................................................................................................... 9 Installation Instructions ............................................................................................... 10 6.1 Uninstall ............................................................................................................... 10 Operating and Testing ................................................................................................. 11 Technician Mode ......................................................................................................... 12 8.1 Technician Mode Commands .............................................................................. 12 Appendix 1 ‐ FCC & IC Regulations .............................................................................. 14 Proprietary of Nayax © All rights reserved Page 1 VPOS Touch Manual 1 Introduction A complete telemetry and cashless payment solution ideally suited for the unattended machines’ market. Device accepts all cashless payments and proccessing method in real time: Debit and Credit Cards Mobile, NFC Payments Prepaid cards and Closed environment solutions Swipe, Contact and Contactless Benefit from easy installation, clearance, monitoring and management. Nayax devlops a complete management system that includes: Transaction monitor Machine management Inventory Management Alert and Event system Report Suite BI system Proprietary of Nayax © All rights reserved Page 2 VPOS Touch Manual 2 Safety & Handling Instructions IMPORTANT: Please read this manual carefully before using the VPOS Touch. 2.1 Environmental Guidelines Do not use in locations when you have a risk of burnout or direct, intense sunlight Do not expose the product to corrosive gas/liquids of any type Deploy in non‐condensing conditions 2.2 VPOS Touch Additional features: The VPOS Touch has no battery and receives power via its connection to the vending machine Strong shock or vibrations to the device may cause failure Disassembly is strictly prohibited 2.3 Cleanning Instructions Use a soft, dry cloth Use a small amount of alcohol if the case is very dirty Please do not use organic solvents such as thinner and benzene 2.4 Repairs To maintain the warranty, do not try to fix it yourself if the device does not work properly, forany reason, please contact Nayax support: support@nayax.com Proprietary of Nayax © All rights reserved Page 3 VPOS Touch Manual 3 Specifications Installation environment Operating Temperature ‐20 Ԩ ‐ 55 Ԩ ‐22°F ‐ 122°F Storage Temperature ‐30 Ԩ ‐ 85 Ԩ ‐40°F ‐ 142°F Humidity 25% ‐ 95% (non‐condensing) Dust & Water Resistance IP 55 Flammability V‐0 3MM UL‐94 V0 Physical Dimensions Height 105 mm 4.1 inch Width 84.7 mm 3.3 inch Depth 48.1 mm 1.9 inch Weight 285 grams 10 ounces Interface & Management Display Screen Color Touch LCD Display 2.4 inch IPS 320 x 240 Pixels + 4 LEDs + 6 soft touch buttons Voice Speaker + Buzzer + Built‐in Microphone Power Supply Operating Voltage: DC 12‐40V, AC ‐ Option Power < 10 Watt From Vending Machine Power consumption From Vending machine Max: 400mA @ 24V DC Recommended External Power Supply: 24V DC / 2Amp. RF Contactless Interface Frequency ‐ 13.56 MHz, MIFARE, NFC, HID Camera 3M Pixels External Interface Mini USB (Host/Device), Ethernet Internal Flash 64MB+32MB, Micro SD Card, SDRAM 32MB Optional: Bluetooth & WiFi Antenna Frequency = 13.56 MHz Operation Temperature = ‐20°C to 85°C Humidity = Non Condensing 65°C 95% RH RoHS compliant Glass Anti‐Vandal with Gorilla Glass RS232 2 * RS232 TTL level manageable (software) Pulse Input/Output 6 in/out interfaces + 1 input (Inhibit) LAN RJ11 Sensors 1 Door open & 1 Temperature 3G Modem GSM / GPRS / CDMA Vending Machine Protocols MDB (+DEX/DDCMP) / Pulse / VCCS / ccTalk / JVMA Proprietary of Nayax © All rights reserved Page 4 VPOS Touch Manual Reader Writer 100,000 insertion cycles Contact EMV Level 1 ‐ Certified, Level 2 ‐ Under certification Contact EMV L2 4.3f ‐ Visa, MC, JCB, Amex, CUP EMV Level 1 ‐ Certified FeliCa ‐ Certified Contactless EMV Level 2 ‐ Under certification: Visa PayWave 2.1.3b MasterCard PayPass 3.1.1 JCB ‐ J/Speedy 1.3 Discover D‐Pass 1.0 UnionPay QuickPass 1.0.2 AmEx ExpressPay 3.1 Interac Flash 1.5 Magnetic Stripe ISO 7811 and JIS I Tracks 1,2,3 JIS II Other Cards Supported NFC, MIFARE, HID‐iClass Warrenty Time frame 1 year Touch Screen 60,000 [Hours] Contact 100,000 [Hours] Magnetic Stripe Head 1,000,000 passes Proprietary of Nayax © All rights reserved Page 5 VPOS Touch Manual 4 Device Components 4.1 Front Panel Front Panel Color ‐ Yellow / Black Status Display LED Display Touch Screen & Contactless Touch Buttons 4.2 Camera Magnetic Stripe Contact Slot stripe Back side Cable Connector M4 x 4 mm Typical Hole SD Card LAN SIM SAM Speaker Proprietary of Nayax © All rights reserved Page 6 VPOS Touch Manual 4.3 Cables There are many configurations to the VPOS Touch cables. Nayax develops different cables to fit different machines Please view the different cable options: Image Description Connect to MDB MDB at vending machines Dex Dex RS232 DB9 Female Serial VPOS Touch Nayax VPOS Touch 4.4 VPOS Touch Connector Scheme Proprietary of Nayax © All rights reserved Page 7 VPOS Touch Manual 4.5 Additional Accessories Reclining Spacer Angle = 7.5 degrees Back Plate & Drilling Template Protective Box Proprietary of Nayax © All rights reserved Page 8 VPOS Touch Manual 5 Packaging VPOS Touch Components: VPOS Touch in Bubble Wrap Cable Package VPOS Touch Open Package Proprietary of Nayax © All rights reserved VPOS Touch Close Package Page 9 VPOS Touch Manual 6 Installation Instructions There are two installations’ options: inside and outside the machine door. Option 1 ‐ Installation inside the machine In the event the machine has a window in the door in which the VPOS Touch can be placed: 1. Open machine door 2. Remove the window 3. Remove the bolts 4. Place the provided plastic plate on machine door 5. Replace the bolts on the plastic plate 6. Place the VPOS Touch on the window from outside 7. Screw the screws from the inside while securing the VPOS Touch 8. Connect the cable ‐ click it in Option 2 ‐ VPOS Touch installed outside the machine door In the event the machine doesn’t have a predefined location for installation of a card reader: 1. Select a flat location for the installation 2. Drill 4 holes into the machine door using the plastic plate for the screws 3. Drill a hole into the machine door of minimum 14 mm for the cable 4. Open machine door 5. Place the VPOS Touch on the door 6. Screw the screws from the inside while securing the VPOS Touch 7. Connect the cable ‐ click it in General Note: Screw is Phillips M4, use tightening torque = Level 3. 6.1 Uninstall Warning: When un‐plugging the VPOS Touch connector, you must press both sides of the releasing bridge in the same time to avoid damaging the releasing bridge. Proprietary of Nayax © All rights reserved Page 10 VPOS Touch Manual 7 Operating and Testing 1. Turn‐on the Machine: a. Make sure products are available in the machine before the vend test b. Make sure prices are set up before the vend test c. Make sure the door switch does not interfere with the working of the machine 2. Once the machine is powered up, a system Self‐Test is automatically initiated, performing the following checks: a. SIM card b. GPRS communication c. Server connectivity 3. When the LCD displays "Swipe Card / Dial" ‐ test the device with a card a. Sound and communication checks are performed 4. Test the device via the following transactions: a. Cash Purchase b. Credit Card Purchase c. Card Vend Cancel ‐ check that credit is not retained on transaction cancel Once all tests are successfully completed the VPOS Touch is fully installed and ready to be used. Proprietary of Nayax © All rights reserved Page 11 VPOS Touch Manual 8 Technician Mode To enter the “Technician Mode” use one of the following options: Present the Technician Card on idle mode Navigate from Menu: o Click the Hamburger button (three horizontal lines) ‐ Click the technician mode button o Enter the technician code and click OK green button 8.1 Technician Mode Commands There are 3 screens: First screen ‐ two buttons that can be configured by logging‐in to Nayaxvend (back office) Next two screens ‐ predefined collection of options listed below: Icon Icon Name Description Cash Collection Indicates to the server that cash was collected Poll Reboot Inventory Fill Fee Reset Proprietary of Nayax © All rights reserved Initiate keep alive communication with the server Check for updated device version in the boot server Indicates to the server that the machine inventory was filled Define the extra charge (convenience fee) for payment methods Restart the VPOS Touch firmware Page 12 VPOS Touch Manual Read Audit File View Audit Initiate DEX read from the machine and send to server Show additional parameters of Nayax / FeliCa device Show modem details, version info, reception level, etc. Show DEX file on screen Volume Adjust audio volume level Language Settings Set the audio language and text language Advanced Settings Modem Info Proprietary of Nayax © All rights reserved Page 13 VPOS Touch Manual 9 Appendix 1 ‐ FCC & IC Regulations This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ‐‐ Reorient or relocate the receiving antenna. ‐‐ Increase the separation between the equipment and receiver. ‐‐ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ‐‐ Consult the dealer or an experienced radio/TV technician for help. Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. such modifications could void the user’s authority to operate this equipment Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. The distance between user and products should be no less than 20cm Proprietary of Nayax © All rights reserved Page 14 VPOS Touch Manual This device complies with Industry Canada RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’ utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fomctionnement du dispositif. The VPOS Touch IDs are: FCC ID: 2AK6L‐VPOST IC: 10840A‐VPOST The VPOS Touch is available with two cellular modules. These are the 2 options: Contain FCC ID: RI7LE910NAV2, Contains IC: 5131A‐LE910SNAV2 Contain FCC ID: RI7LE910SVL, Contains IC: 5131A‐LE910SVL Proprietary of Nayax © All rights reserved Page 15
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