NCR RSD Atlanta 7730K070 Remote Button Activator User Manual 497 0430074reva
NCR Corporation, RSD - Atlanta Remote Button Activator 497 0430074reva
2 1033 a 3 Installation or Users Manual
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| Document ID | 326739 |
| Application ID | 7zpw5DWXp59n1lGnFc8hIQ== |
| Document Description | 2 1033 a 3 Installation or Users Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 11.47kB (143378 bits) |
| Date Submitted | 2003-05-20 00:00:00 |
| Date Available | 2003-05-20 00:00:00 |
| Creation Date | 2003-05-20 08:39:34 |
| Producing Software | Acrobat PDFWriter 5.0 for Windows NT |
| Document Lastmod | 2003-05-20 08:41:38 |
| Document Title | 497-0430074reva.doc |
| Document Creator | 497-0430074reva - Microsoft Word |
| Document Author: | Rking |
NCR Corporation SPECIFICATION 497-0430074 PROCUREMENT SPECIFICATION OF 22 GENERIC PART NO. REV PART DESCRIPTION Not Applicable 7730 RBA (Remote Button Activator), -1.5dBm EIRP (North America) SIZE SPEED, FREQ. Not Applicable PACKAGE TYPE 2.443 GHz CAT. CODE HARM. CODE COMM. CODE COMM. NAME 8525.10.90.90 CONTROL PLANT PREPARED BY CODE LOCATION 50 Atlanta Albert Claessen DATE 03/07/2003 SUPPLIER’S APPROVAL SUPPLIER’S PART NO.: TBD SIGNED: TITLE: COMPANY: Avid Technologies, Inc DATE: REQUESTED RETURN DATE: REVISION APPROVAL 50DR12637 Albert Claessen DATE 03/07/2003 The content of this document is ‘NCR Intellectual Property’ and is the property of NCR Corporation. It is to be treated strictly confidential and is not to be disclosed, reproduced, or used except as authorized in writing by NCR in connection with the manufacturer, maintenance and use of the NCR equipment to which it pertains. The electronic version of this document is the revision controlled copy. All printed copies are considered uncontrolled copies. Copyright 2002 NCR Corporation NCR Corporation SPECIFICATION 497-0426473 PROCUREMENT SPECIFICATION OF 22 GENERIC PART NO. REV PART DESCRIPTION Not Applicable 7730 RBA (Remote Button Activator), 10 dBm EIRP (EU) SIZE SPEED, FREQ. Not Applicable PACKAGE TYPE 2.443 GHz CAT. CODE HARM. CODE COMM. CODE COMM. NAME 8525.10.90.90 CONTROL PLANT PREPARED BY CODE LOCATION 50 Atlanta David E. Berl DATE August 7, 2002 SUPPLIER’S APPROVAL SUPPLIER’S PART NO.: TBD SIGNED: TITLE: COMPANY: Avid Technologies, Inc DATE: REQUESTED RETURN DATE: REVISION APPROVAL 50PDR12017 Albert Claessen 50DR12637 Albert Claessen DATE 03/07/2003 The content of this document is ‘NCR Intellectual Property’ and is the property of NCR Corporation. It is to be treated strictly confidential and is not to be disclosed, reproduced, or used except as authorized in writing by NCR in connection with the manufacturer, maintenance and use of the NCR equipment to which it pertains. The electronic version of this document is the revision controlled copy. All printed copies are considered uncontrolled copies. Copyright 2002 NCR Corporation NCR Corporation SPECIFICATION 497-0426473 PROCUREMENT SPECIFICATION REV OF 22 NCR Corporation RSG Atlanta Document Change Sheet Revision Date 8/7/2002 03/07/2003 Description of Change General Creating two different models for the EU and the Americas. Removing the US specific requirements from this document. 3.2 Removing environmental test requirements in operating situation. 6.2.1 Changing from ten to five units per kit Change Reason Original Requirements discrepancy between the US and EU SPECIFICATION 497-0426473 OF 22 Table of Contents 1. SCOPE....................................................................................................................................6 2. ASSOCIATED DOCUMENTS.............................................................................................6 2.1 NCR Reference Documents .......................................................................................................................................6 2.2 Priority of Documents.................................................................................................................................................6 3. REQUIREMENTS..................................................................................................................7 3.1 Functional Requirements...........................................................................................................................................7 3.1.1. General.................................................................................................................................................................... 7 3.1.2. Operation ................................................................................................................................................................ 7 3.1.2.1 Single -Shot Mode ............................................................................................................................................. 7 3.1.2.2 Repetitive Mode ................................................................................................................................................ 8 3.1.2.3 Security Code Programming........................................................................................................................... 9 3.1.3. Transmitter ............................................................................................................................................................. 9 3.1.3.1 Operating Distance........................................................................................................................................... 9 3.1.3.2 Transmit Frequency.......................................................................................................................................... 9 3.1.3.3 Transmit Power................................................................................................................................................. 9 3.1.3.4 RF Modulation ................................................................................................................................................ 10 3.1.3.5 Transmit Data Rate......................................................................................................................................... 10 3.1.3.6 Transmit Data Duration ................................................................................................................................. 10 3.1.3.7 Message Format .............................................................................................................................................. 10 3.1.4. Antenna................................................................................................................................................................. 10 3.1.5. Enclosure (see figures below) ........................................................................................................................... 10 3.1.6. Keypad.................................................................................................................................................................. 11 3.1.7. Battery ................................................................................................................................................................... 11 3.1.7.1 Battery Model.................................................................................................................................................. 11 3.1.7.2 Battery Life ...................................................................................................................................................... 11 3.1.7.3 Battery replacement........................................................................................................................................ 11 3.2 Environment Test Requirements...........................................................................................................................12 3.2.1. Temperature & Humidity................................................................................................................................... 12 3.2.1.1 Operating.......................................................................................................................................................... 12 3.2.1.2 Non-Operating................................................................................................................................................. 12 3.2.2. Shock and Vibration ........................................................................................................................................... 12 3.2.2.1 Operating.......................................................................................................................................................... 12 3.2.2.2 Non-Operating................................................................................................................................................. 13 3.2.2.3 Contamination ................................................................................................................................................. 13 4. DIAGNOSTICS REQUIREMENTS...................................................................................13 5. LEGAL AND REGULATORY REQUIREMENTS..........................................................14 5.1.1. 5.1.2. 5.2 Safety Requirements........................................................................................................................................... 14 Disposal Requirements....................................................................................................................................... 14 Electromagnetic Compatibility ..............................................................................................................................14 REV SPECIFICATION 497-0426473 OF 22 5.3 RF Certification..........................................................................................................................................................14 5.4 Human Exposure Limits ..........................................................................................................................................14 6. MARKING AND PACKAGING .........................................................................................15 6.1 Unit Marking...............................................................................................................................................................15 6.1.1. Label and Marking on RBA .............................................................................................................................. 15 6.2 Packaging .....................................................................................................................................................................15 6.2.1. Packaging for RBA ............................................................................................................................................. 15 7. QUALITY ASSURANCE PROVISIONS..........................................................................16 7.1 Product Quality ..........................................................................................................................................................16 7.2 Quality Documentation ............................................................................................................................................16 7.3 Warranty Period........................................................................................................................................................16 8. PRODUCT ACCEPTANCE...............................................................................................17 8.1 Dock-to-Stock ..............................................................................................................................................................17 8.2 Process Change ...........................................................................................................................................................17 8.3 Quality Performance Records ................................................................................................................................17 8.4 Statistical Process Control (SPC) ..........................................................................................................................17 8.5 Product AQL (Acceptable Quality Level)...........................................................................................................18 8.5.1. MTBF .................................................................................................................................................................... 18 8.5.2. Definition of Failure ........................................................................................................................................... 18 8.6 Quality Goal ................................................................................................................................................................18 9. ENGINEERING CHANGE PROVISIONS .......................................................................19 9.1 General ..........................................................................................................................................................................19 9.2 Request From Supplier.............................................................................................................................................19 9.3 Approval .......................................................................................................................................................................19 9.4 NCR Changes ..............................................................................................................................................................19 10. DESIGN QUALIFICATION TEST REQUIREMENTS................................................20 APPENDIX A: REGULATORY REQUIREMENTS ..............................................................21 REV SPECIFICATION 497-0426473 OF 22 APPENDIX B: LIST OF COUNTRIES FOR RBA DEPLOYMENT ...................................22 REV SPECIFICATION 497-0426473 OF 22 1. Scope The requirements for the 7730 Remote Button Activator, herein referred to as the RBA, are specified in this procurement specification. The RBA shall function as a remote display sequence activator for NCR Electronic Shelf Labels (ESL). The RBA is intended for use in the countries listed in Appendix B. The RBA shall meet the following objectives: • Small and Light • Robust design • 10 buttons • Long battery life with replaceable battery • Key chain or belt attachment 2. Associated Documents 2.1 NCR Reference Documents 497- 0424649 230-0415412 497-0412176 89/336/EEC UL60950 EN/IEC06950 DecisioNet/RealPrice RBA Product Requirements NCR-7730 DecisioNet Functional Specification (3.0 Air Interface and Protocol) Regulator Compliance Guidelines EMC Directive NCR Corporate Packaging Standard B-2, Section B2 NCR Packaging Standard 10-001 2.2 Priority of Documents In the event of conflict between documents, the priority shall be as follows: • Procurement Specification • Business Agreement between NCR and Manufacturing Supplier • Other applicable documents and drawings • Purchase Order REV SPECIFICATION 497-0426473 OF 22 3. Requirements 3.1 Functional Requirements 3.1.1. General 1. 2. The RBA shall consist of a ten button Radio Frequency (RF) transmitter device designed to send commands to RealPrice electronic shelf labels (ESL). The RBA shall communicate with ESLs using the High Signal Input Communication Mode as specified in 230-0415412. 3.1.2. Operation 3.1.2.1 Single-Shot Mode 1. Each key press lasting between 0.5 and 1.873 seconds shall result in a “single-shot” mode operation as described below: (a) th Program the 4 Sequence Register with 128 bits of information. Only one display register shall be programmed with FFh; all others shall be programmed with 00h. The display register programmed with FFh is dependent on which button(s) is pressed per the following table: Button Alt followed Alt followed Alt followed Alt followed Alt followed Alt followed Alt followed by by by by by by by Display Register 16 15 14 13 12 11 10 th (b) Select the 4 Sequence Register for display. (c) Send the Switch Activation command. REV SPECIFICATION 497-0426473 OF 22 2. The sequence (a, b, c) defined above shall be chained and sent as a single transmit burst. (e) The Alt key function shall remain in effect for no more than 5 seconds (the operator has 5 seconds to select a button after pressing the Alt key.) The Alt function is terminated at the end Alt + # command sequence. Simultaneous activation of two or more buttons shall not result in commands, other than those listed above, being sent to the ESL. 3.1.2.2 1. (d) Repetitive Mode Each numbered key press lasting longer than 1.873 seconds shall result in a repetitive mode operation as described below: (a) th Program the 4 Sequence Register with 128 bits of information. Only 1 display register shall be programmed with FFh; all others shall be programmed with 00h. The display register programmed with FFh is dependent on which button is pressed per the following table: Button Alt 1 Alt 2 Alt 3 Alt 4 Alt 5 Alt 6 Alt 7 Display Register 16 15 14 13 12 11 10 th (b) Select the 4 Sequence Register for display (c) Send the Switch Activation command. (d) When a numbered button is held down for more than 1.873 second, the entire sequence (a, b, c) shall be sent repetitively every 1.873 seconds. To conserve battery life, the maximum transmit time shall be limited to 8 repetitions. (e) The sequence (a, b, c) defined above shall be sent as a single concatenated transmit burst.. REV SPECIFICATION 497-0426473 OF 22 (f) 2. The Alt key function shall remain in effect for no more than 5 seconds (the operator has 5 seconds to select a button after pressing the Alt key.) The Alt function is terminated at the end Alt + # command sequence. Simultaneous activation of two or more buttons shall not result in commands, other than those listed above, being sent to the ESL. 3.1.2.3 Security Code Programming The RBA shall have a programming mode whereby the operator shall be able to input, via the keypad, a three-digit store ID code. Valid store ID codes are 000 to 203 and 205 to 255. ID 255 is the factory programmed default for ESLs and RBA. ID 204 is reserved for broadcast messages and can not be programmed. The code shall be stored in non-volatile memory. Battery removal shall not require the reprogramming of the store ID code. The following procedure shall be followed to re-program the codes: • Press and hold buttons 5 and 6 simultaneously (> 5 seconds) until the RBA indicates that programming mode is entered with three short flashes of the LED. • Enter the three digits for to program the store ID. The Alt button enters a “0”. • After the third digit is entered the RBA will indicate the programming was successful with three short flashes of the LED or that programming failed with one long pulse. The store ID code shall be sent with every command sequence as defined in 230-0415412. 3.1.3. Transmitter 3.1.3.1 Operating Distance The operating distance is measured from the front (LED side) of the RBA housing to the surface of the ESL display with the RBA perpendicular to the ESL surface and the bottom of the ESL and RBA both aligned horizontally. The RBA shall be able to activate a display change on an ESL with a nominal sensitivity rating of -10 dBm at a minimum distance of 2 inches. The RBA shall not be able to activate a display change on an ESL with a nominal sensitivity rating of -10 dBm at a distance of over 12 inches. 3.1.3.2 Transmit Frequency The transmit frequency shall be 2.443 GHz +/- 2% (center of ISM band), including initial tolerance and drift of the RF Transceiver. The RF transmitter shall be designed to operate in the ISM band at 2.400 GHz to 2.4835 GHz. The transmitter circuit shall not require any adjustments during production nor shall any adjustments be required in store environments. 3.1.3.3 Transmit Power The transmitter power shall be10 dBm EIRP maximum. REV SPECIFICATION 497-0426473 10 OF 22 3.1.3.4 RF Modulation The RF modulation shall be On-Off-Keying (OOK) amplitude modulation with a minimum 20dB modulation depth. 3.1.3.5 Transmit Data Rate The transmit data rate shall be 16.384 Kbits/sec. 3.1.3.6 Transmit Data Duration Each key press shall initiate a command sequence per 3.1.2 that includes communication protocol data as specified in 230-0415412. 3.1.3.7 Message Format The message format for the RBA transmission shall be as specified in 230-0415412. 3.1.4. Antenna The antenna shall be completely contained within the enclosure. Enclosure (see figures below) ALT RealPrice Place Display Key Here 3.1.5. FCC xxxxxxx CE xxxxxxxx xxxxxxxxxxxx 1 - Inventory 2 - Facings 3 - Shelf # 4 - Aisle # 5 - Next del 6 - Last del 7 - Promo type 8-A 9-B Alt 1 - C Alt 2 - D Alt 3 - E Alt 4 - F Alt 5 - G Alt 6 - H Alt 7 - I REV SPECIFICATION 497-0426473 11 OF 22 1. 2. 3. 4. 5. 6. 7. 3.1.6. • • • • • • • Preferably, a standard off-the-shelf 10-button enclosure will be used for the RBA. This enclosure shall be designed specifically for RF transmitter applications. The enclosure shall have the approximate dimensions shown below: (a) Length: 3.5 inches (b) Width: 1.5 inches (c) Depth: 0.625 inch max. The back of the enclosure shall include a recessed area for two labels. One label shall be used to display permanent information such as part number, FCC certification, etc. per 6.1.1. The other label shall be for a customer applied/replaceable keypad legend. The enclosure shall accommodate a standard user replaceable coin cell battery. The enclosure shall be black. The enclosure shall not have exposed metal parts. The enclosure shall have a provision for securely attaching a key ring. No special tools shall be required to replace the battery. Keypad The keypad shall be a ten-button, rubber membrane keypad with carbon puck contacts. The contact patterns shall be plated or protected to provide corrosion resistance and longer life. Each of the ten buttons shall provide tactile feedback to the operator. Key designations shall be legible for the life of the keypad. The keypad shall be skin oil, cleaning agent, and hand lotion resistant. Each of the ten buttons shall have an actuation force of 155 +/- 20 grams. Each of the ten buttons shall have a contact force of 80 +/- 20 grams. 3.1.7. Battery 3.1.7.1 Battery Model The RBA shall be powered by CR2032, 20mm diameter, 3 Volt, 220 mAh, lithium coin cells. 3.1.7.2 Battery Life The operating life of the battery shall provide for a minimum of 1.3 million single-shot mode (section 3.1.2.1) operations. 3.1.7.3 Battery replacement The Batteries shall be replaceable. Opening the RBA cabinet to replace the batteries is and acceptable solution. REV SPECIFICATION 497-0426473 12 OF 22 3.2 Environment Test Requirements 3.2.1. Temperature & Humidity 3.2.1.1 Operating Operating temperature and humidity testing per NCR standard procedures is not applicable. This is handheld device that can not operate stand-alone and is intended for use in a conditioned envi ronment. 3.2.1.2 Non-Operating 3.2.1.2.1 Storage Period of Storage Range Temperature Range (Dry Bulb) Temperature Change Relative Humidity Range Barometric Pressure Min. 10 o C 10 % Note 70x10 3 Pa Max. 3 months +50 o C 15 o C/Hr. 90 % 105x103 Pa Min. -40 o C 5% 70x10 3 Pa Max. 3 months +60 o C 15 o C/Hr. 95 % 105x103 Pa Note No condensation A maximum of 2,000 meter altitude 3.2.1.2.2 Shipping Period of Storage Range Temperature Range (Dry Bulb) Temperature Change Relative Humidity Range Barometric Pressure 3.2.2. Shock and Vibration 3.2.2.1 Operating No condensation A maximum of 2,000 meter altitude Operating temperature and humidity testing per NCR standard procedures is not applicable. This is handheld device that can not operate stand-alone and is intended for use in a conditioned environment. REV SPECIFICATION 497-0426473 13 OF 22 3.2.2.2 Non-Operating 3.2.2.2.1 Vibration The unpacked equipment is to be subjected to a frequency sweep from 3-150-3 Hz with a constant 1.0 g sinusoidal input (0 to peak) in both the + and - directions along the three mutually perpendicular axis of the equipment. A dwell time of 15 minutes is to be applied at any frequency on any axis where vigorous or resonant excitation of the equipment or any parts thereof occurs. Acceleration 1.0 G Frequency 3 - 150 - 3 Hz Sweep time 15 minutes/each axis Axis 3 axis (X,Y,Z) Success Criteria: The RBA shall be functional. However, cosmetic failures, such as minor scratches to the enclosure, can be accepted. 3.2.2.2.2 Shock The unpacked equipment is to be subjected to three shock pulses in both the + and - direction along the three mutually perpendicular axis of the equipment (total 18 shocks). The velocity change must equal 4.25 meters per second (167 inches per second). The characteristics of this shock pulse is a triangular waveform at a 85 g peak occurring in a 10 millisecond timeframe. This shock simulates an approximate 0.92 meters (36 inch) free fall drop onto a tiled concrete floor. Success Criteria: The RBA shall be functional. However, cosmetic failures, such as minor scratches to the enclosure, can be accepted. 3.2.2.2.3 Shock Test with Shipping Material (trays, carton Box, etc.) Test per NCR Packaging Standard 10-001. Success Criteria: The RBA shall be functional. 3.2.2.2.4 ESD Durability (Electro Static Discharge) Air discharge Horizontal coupling Vertical coupling +/- 8 kV, +/- 10 kV, +/- 15 kV +/- 4 kV, 100 cycles; +/- 6KV, 100 cycles; +/- 10KV, 100 cycles +/- 4 kV, 100 cycles; +/- 6KV, 100 cycles; +/- 10KV, 100 cycles Success Criteria: The RBA shall have no physical and/or functional damage. 3.2.2.3 Contamination The RBA shall survive modest dust and dirt exposure with no performance degradation. 4. Diagnostics requirements No diagnostics have been defined. REV SPECIFICATION 497-0426473 14 OF 22 5. Legal and Regulatory Requirements 5.1.1. Safety Requirements The RBA shall comply with UL60950 and EN/IE C60950. 5.1.2. Disposal Requirements The RBA shall conform to environmental regulatory requirements, such as disposal of the product and/or Lithium battery. 5.2 Electromagnetic Compatibility The RBA shall comply with NCR corporate standards per 497-0412176 and European EMC Directive 89/336/EEC. 5.3 RF Certification The RBA shall comply with RF certification standards listed in appendix A for the countries listed in appendix B. 5.4 Human Exposure Limits The RBA shall comply with the Specific Absorption Rate (SAR) requirements per US FCC OET65 Edition 97-01. REV SPECIFICATION 497-0426473 15 OF 22 6. Marking and Packaging 6.1 Unit Marking 6.1.1. Label and Marking on RBA A product label shall be adhered to each individual RBA unit. The product label shall be placed on the recessed area on the back of the enclosure. Material for the label is 0.05mm thick WHITE polyester film (Modern Plastics Inc. Ltd. “Sun-plate CP-50” or equivalent). The product label shall be legibly and indelibly marked with the following information: 1. NCR company logo 2. NCR Corporation 3. country of origin 4. class 5. NCR part number 6. lot code or production date 7. FCC/CE certification 8. “crossed out waste basket symbol” 9. patent pending statement (PAT. P) 6.2 Packaging The carton box shall be labeled according to NCR specifications detailed in NCR Corporate Packaging Standard B-2 section 2. 6.2.1. Packaging for RBA Five (5) RBA kits shall be packed in a carton box. There shall be five (5) RBA units per kit. The manufacturing origin shall be identified on the surface of the carton box. The packaging shall provide adequate protection to prevent shipping damage to the RBA. REV SPECIFICATION 497-0426473 16 OF 22 7. Quality Assurance Provisions A supplier who undertakes supplying assemblies to this specification shall be responsible for maintaining the quality of the assemblies equal to or better than the quality of the originally supplied samples. At the option of NCR, samples may be pulled from any lot and tested to determine compliance with this specification. In the event compliance is not satisfactory, units and/or lots may be returned to the supplier for replacement. The supplier shall pay shipping charges both ways on rejected materials. 7.1 Product Quality When a purchase order (PO) is accepted to supply material against this specification, the supplier assumes a responsibility for the shipment of defect-free products produced under a prevention oriented quality system. NCR expects to receive products at the AQL specified in paragraph 9.5. To help prevent defective product from reaching the customer, NCR is to be made immediately aware of any knowledge the supplier has on past and current problems with the product. In the event that problems with the product do occur, NCR uses a Closed Loop Corrective Action (CLCA) process to isolate and correct the problems. In general, this process involves a communication to the supplier to indicate and detail the problem, who will in turn, provide both a short and long term solution to correct the problem in a timely fashion. Rejections may occur and shipments may be held pending the receipt and approval of a complete failure analysis and a corrective action report from the vendor to the NCR Corporation 7.2 Quality Documentation A detailed description of the manufacturer’s quality program shall be made available to NCR Supplier Chain Management (SCM). The program content will be confirmed during a facility and process audit at the manufacturing site if required by SCM. 7.3 Warranty Period Refer to the business agreement document between NCR and Manufacturing Supplier. REV SPECIFICATION 497-0426473 17 OF 22 8. Product Acceptance It is the intent of NCR to source materials from suppliers who provide defect-free shipments which require no routine incoming inspection. Shipments are to be received and accepted through Dock-To-Stock or Dock-to-Line programs. 8.1 Dock-to-Stock Dock-to-Stock implementation does not negate the right to reinstate incoming inspection or reject and return non-conforming material. Reinstatement will have a negative effect on the NCR Business Plan; immediate supplier corrective action is mandatory. All lots of items supplied to this specification shall be homogeneous in materials and construction. No lotto-lot changes in design or materials involved in the manufacture of product delivered to NCR will be allowed without written prior approval from NCR. 8.2 Process Change NCR is to be made aware of all potential materials, design, assembly, and manufacturing site changes that may cause the product delivered to NCR to not meet specifications. All design and materials changes must be approved in writing prior to the receipt of production quantities. NCR is to be made aware of any potential manufacturing site changes; written approval of the change by NCR is not required. NCR reserves the right to audit and qualify the new location in the event of a manufacturing site change. 8.3 Quality Performance Records Quality performance records consisting of inspection and test results shall be maintained by the supplier in a place and manner which prevents loss or deterioration. They are to be made available to NCR for audit and analysis. In addition, NCR will provide track supplier quality performance based on the products they are currently providing to the NCR Corporation. The goal of the report is to the supplier work towards continual quality improvements by meeting goals set between NCR and the supplier. 8.4 Statistical Process Control (SPC) The supplier shall be committed to process control and a philosophy of continuous quality improvement. SPC is a means to achieve each. It is expected that process capability will be demonstrated through SPC and that it will be used as required to control quality characteristics. REV SPECIFICATION 497-0426473 18 OF 22 8.5 Product AQL (Acceptable Quality Level) Due to anticipated low volume, AQL is not applicable at this time. AQL will be reevaluated if volume levels increase significantly. 8.5.1. MTBF The RBA shall meet an MTBF goal of 500,000 hours whereby the workload is 1000 actuations per day per Bellcore TR-332. 8.5.2. Definition of Failure An RBA is considered to be a failed RBA if the RBA experiences one or more problems listed below. A failed RBA will be excluded from MTBF measurement if the failure is caused by misuse or abuse during normal operation. • ESL’s do not respond to RBA commands when RBA is located within specified range of ESL (Battery OK) • Push Switch does not work • Enclosure is cracked and/or broken • Excessive power consumption 8.6 Quality Goal The supplier is requested to make continuous quality improvements to the RBA until the quality targets below are achieved. Out-of-box Quality Goal Reliability Goal Factory Out of Box Shipping & Handling All Others Total DPM = devices per million 50 DPM 50 DPM 50 DPM 150 DPM 0.5 million hours MTBF REV SPECIFICATION 497-0426473 19 OF 22 9. Engineering Change Provisions 9.1 General Any changes affecting manufactured or purchased parts, firmware programming, purchased equipment performance, maintenance, interchangeability, spare parts, or other pre-established routines and procedures of the physical assembly involving the product delivered to NCR must receive NCR’s written approval prior to incorporation. 9.2 Request From Supplier A request for approval will be submitted to NCR accompanied by evaluation samples where applicable. NCR will respond within 60 days; however, no changes are to be made on products delivered to NCR without NCR approval. 9.3 Approval The NCR representative will analyze the change requested and give written approval or disapproval. 9.4 NCR Changes Changes originating from NCR will be communicated to the supplier through NCR’s representative. If NCR suggests changes to the supplier with respect to modifications of any product, unit, or part thereof, the supplier shall study each suggested change and, within a reasonable time, not to exceed 60 days, report to NCR as to the feasibility, price, modifications to the change, and the estimated time or serial number of the product on which such change can be implemented. Such change shall not be made by the supplier until official approval has been granted by NCR. REV SPECIFICATION 497-0426473 20 OF 22 10. Design Qualification Test Requirements The manufacturing supplier is responsible for the electrical and mechanical design and shall pursue ultimate design-for-manufacturing. The manufacturing supplier should take responsibility for conducting its Design Qualification Test and should report its results to NCR for approval prior to RBA mass production. NCR’s preference for the Design Qualification Test items that should be done by the manufacturing supplier is as follows. Items below are subject to negotiation between the manufacturing supplier and NCR when the manufacturing supplier does not have the capability to perform the test(s). Par. Description 3.1.2 Operation 3.1.3 Transmitter 3.1.7.2 Battery Life 3.1.8 Environmental Test Requirements – Temperature & Humidity 3.1.9 Environmental Test Requirements – Shipping REV SPECIFICATION 497-0426473 21 OF 22 Appendix A: Regulatory Requirements Product Description • Hand-held device that activates specific displays of the NCR 7730 series ESLs • Operating frequency is within 2.4 and 2.4835GHz and operates on a single frequency. • Output power is 10mW EIRP (Equivalent Isotropically Radiated Power). • Antenna is located within 20cm of the user. Compliance with Radio and Telecommunication Terminal Equipment (R&TTE) Directive • EN 55022 Class A Electromagnetic Interference (EMI) compliance • EN 300 328 Radio Standard • EN 301 489-17 Electromagnetic Compatibility (EMC) Standard • EN 60950 Safety Standard • Assembly of TCF and submittal to Notified Body* • Issuance of Statement of Opinion by Notified Body* • Notification to 19 EU/EFTA countries. • Currently no published RF exposure standards exist and compliance is not required. This will change soon. *Not required however it is highly suggested to ease the Notification Process. Some countries, particularly Belgium, have stepped up enforcement of the R&TTE Directive. The lack of Notified Body involvement can cause problems. REV SPECIFICATION 497-0426473 22 OF 22 Appendix B: List of Countries for RBA Deployment EUROPE Country 1. Austria 2. Belgium 3. Denmark 4. Finland 5. France 6. Germany 7. Greece 8. Ireland 9. Italy 10. Luxembourg 11. Netherlands 12. Portugal 13. Spain 14. Sweden 15. England (UK) REV Radio Frequency Interference Statements Federal Communications Commission (FCC) Information to User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense. NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. The correction of interference caused by such unauthorized modification, substitution or attachment will be the responsibility of the user. The user is cautioned that changes or modifications not expressly approved by NCR may void the user’s authority to operate the equipment. FCC Label Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation Canadian Department of Communications This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectriques édicté par le ministrère des Communications du Canada. Canadian Label Statement This Class A digital apparatus complies with Canadian ICES-003 Cet appareil numerique de la classe A est conforme a la norme NMB-003 du Canada International Radio Frequency Interference Statement Warning: This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. LITHIUM BATTERY WARNING CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same orequivalent type recommended by the Manufacturer. Discard used batteries according to the manufacturer's Instructions" "ATTENTION: Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d'un type recommandé par le constructeur. Mettre au rébut les batteries usagées conformément aux instructions du fabricant". G:\Elite Home Directory\Job Folders\job32286 NCR Corporation RSD-Atlanta\Ex D\RBA RegulatoryComplianceStatements.doc Battery Disposal (Switzerland) Refer to Annex 4.10 of SR814.013 for battery disposal DECLARATION OF CONFORMITY We, NCR Corporation, Retail Solutions Division – Atlanta 2651 Satellite Blvd., Duluth, Georgia 30096-5810 declare under our sole responsibility that the product Class 7730 - K070 Remote Button Activator to which this declaration relates is in conformity with the following standard(s) or other normative document(s) following the provisions of the noted Directives. EU Directive 89/336/EEC (EMC) Amended by 91/263/EEC 92/31/EEC, 93/68/EEC 93/97/EEC 1995/5/EC (R&TTE) Harmonized Standard (s) ETSI EN 300 440 ETSI EN 301 489 EN 55022 EN 61000-4-2 EN 61000-4-3 G:\Elite Home Directory\Job Folders\job32286 NCR Corporation RSD-Atlanta\Ex D\RBA RegulatoryComplianceStatements.doc Chapter 11: Remote Button Activator (RBA) Overview The Remote Button Activator (RBA) offers an easy method to check the contents of an ESL’s registers. In a store environment, the RBA can be used to access promotional messaging, stocking information, planogram data, or other store-specific information stored in the ESL’s registers. The RBA device is similar to an automotive car door lock system or garage door opener system in both size and method of operation. 2. Using the Remote Button Activator (RBA) Place the RBA near an ESL. Press the buttons on the RBA in the sequences listed below and the contents of the selected ESL register displays. Button Display Register Button Display Register 16 A-1 15 A-2 14 A-3 13 A-4 12 A-5 11 A-6 10 A-7 A-8 no action A-9 no action Alternate functions can also be activated by first pressing the A key and then button 1 through 9. When the A key is pressed, the LED turns on a little less brightly than normal to indicate alternate mode. Within 5 seconds a number must be entered or the RBA turns off the LED and defaults back to normal mode. There are two ways to use the RBA to view the contents of an ESL’s registers: 1. Press and release the RBA button. This shows the contents of the selected ESL register on the ESL LCD. After a few seconds, the ESL LCD redisplays the contents of the original register. Chapter 11: Remote Button Activator (RBA) B-2 2. Press and hold down the RBA button. This shows the contents of the selected ESL register on the ESL LCD. The LED light on the RBA blinks eight (8) times while the button is pressed. After approximately 15 seconds, the ESL LCD redisplays the contents of the original register and the LED stops blinking. Note: Each RBA is configured for use in a specific store and does not work on a RealPrice System in another store. NCR Corporation SPECIFICATION 497-0430074 PROCUREMENT SPECIFICATION OF 22 NCR Corporation RSG Atlanta Document Change Sheet Revision Date 03/07/2003 Description of Change Change Reason Original REV SPECIFICATION 497-0430074 OF 22 Table of Contents 1. SCOPE....................................................................................................................................6 2. ASSOCIATED DOCUMENTS.............................................................................................6 2.1 NCR Reference Documents .......................................................................................................................................6 2.2 Priority of Documents.................................................................................................................................................6 3. REQUIREMENTS..................................................................................................................7 3.1 Functional Requirements...........................................................................................................................................7 3.1.1. General.................................................................................................................................................................... 7 3.1.2. Operation ................................................................................................................................................................ 7 3.1.2.1 Single -Shot Mode ............................................................................................................................................. 7 3.1.2.2 Repetitive Mode................................................................................................................................................ 8 3.1.2.3 Security Code Programming........................................................................................................................... 9 3.1.3. Transmitter ............................................................................................................................................................. 9 3.1.3.1 Operating Distance........................................................................................................................................... 9 3.1.3.2 Transmit Frequency.......................................................................................................................................... 9 3.1.3.3 Transmit Power................................................................................................................................................. 9 3.1.3.4 RF Modulation ................................................................................................................................................ 10 3.1.3.5 Transmit Data Rate......................................................................................................................................... 10 3.1.3.6 Transmit Data Duration ................................................................................................................................. 10 3.1.3.7 Message Format .............................................................................................................................................. 10 3.1.4. Antenna................................................................................................................................................................. 10 3.1.5. Enclosure (see figures below) ........................................................................................................................... 10 3.1.6. Keypad.................................................................................................................................................................. 11 3.1.7. Battery ................................................................................................................................................................... 11 3.1.7.1 Battery Model.................................................................................................................................................. 11 3.1.7.2 Battery Life ...................................................................................................................................................... 11 3.1.7.3 Battery replacement........................................................................................................................................ 11 3.2 Environment Test Requirements...........................................................................................................................12 3.2.1. Temperature & Humidity................................................................................................................................... 12 3.2.1.1 Operating.......................................................................................................................................................... 12 3.2.1.2 Non-Operating................................................................................................................................................. 12 3.2.2. Shock and Vibration ........................................................................................................................................... 12 3.2.2.1 Operating.......................................................................................................................................................... 12 3.2.2.2 Non-Operating................................................................................................................................................. 13 3.2.2.3 Contamination ................................................................................................................................................. 13 4. DIAGNOSTICS REQUIREMENTS...................................................................................13 5. LEGAL AND REGULATORY REQUIREMENTS..........................................................14 5.1.1. 5.1.2. 5.2 Safety Requirements........................................................................................................................................... 14 Disposal Requirements....................................................................................................................................... 14 Electromagnetic Compatibility ..............................................................................................................................14 REV SPECIFICATION 497-0430074 OF 22 5.3 RF Certification..........................................................................................................................................................14 5.4 Human Exposure Limits ..........................................................................................................................................14 6. MARKING AND PACKAGING .........................................................................................15 6.1 Unit Marking...............................................................................................................................................................15 6.1.1. Label and Marking on RBA .............................................................................................................................. 15 6.2 Packaging .....................................................................................................................................................................15 6.2.1. Packaging for RBA ............................................................................................................................................. 15 7. QUALITY ASSURANCE PROVISIONS..........................................................................16 7.1 Product Quality ..........................................................................................................................................................16 7.2 Quality Documentation ............................................................................................................................................16 7.3 Warranty Period........................................................................................................................................................16 8. PRODUCT ACCEPTANCE...............................................................................................17 8.1 Dock-to-Stock ..............................................................................................................................................................17 8.2 Process Change ...........................................................................................................................................................17 8.3 Quality Performance Records ................................................................................................................................17 8.4 Statistical Process Control (SPC) ..........................................................................................................................17 8.5 Product AQL (Acceptable Quality Level)...........................................................................................................18 8.5.1. MTBF .................................................................................................................................................................... 18 8.5.2. Definition of Failure ........................................................................................................................................... 18 8.6 Quality Goal ................................................................................................................................................................18 9. ENGINEERING CHANGE PROVISIONS .......................................................................19 9.1 General ..........................................................................................................................................................................19 9.2 Request From Supplier.............................................................................................................................................19 9.3 Approval .......................................................................................................................................................................19 9.4 NCR Changes ..............................................................................................................................................................19 10. DESIGN QUALIFICATION TEST REQUIREMENTS................................................20 APPENDIX A: REGULATORY REQUIREMENTS ..............................................................21 REV SPECIFICATION 497-0430074 OF 22 APPENDIX B: LIST OF COUNTRIES FOR RBA DEPLOYMENT ...................................22 REV SPECIFICATION 497-0430074 OF 22 1. Scope The requirements for the 7730 Remote Button Activator, herein referred to as the RBA, are specified in this procurement specification. The RBA shall function as a remote display sequence activator for NCR Electronic Shelf Labels (ESL). The RBA is intended for use in the countries listed in Appendix B. The RBA shall meet the following objectives: • Small and Light • Robust design • 10 buttons • Long battery life with replaceable battery • Key chain or belt attachment 2. Associated Documents 2.1 NCR Reference Documents 497- 0424649 230-0415412 497-0412176 89/336/EEC UL60950 EN/IEC06950 DecisioNet/RealPrice RBA Product Requirements NCR-7730 DecisioNet Functional Specification (3.0 Air Interface and Protocol) Regulator Compliance Guidelines EMC Directive NCR Corporate Packaging Standard B-2, Section B2 NCR Packaging Standard 10-001 2.2 Priority of Documents In the event of conflict between documents, the priority shall be as follows: • Procurement Specification • Business Agreement between NCR and Manufacturing Supplier • Other applicable documents and drawings • Purchase Order REV SPECIFICATION 497-0430074 OF 22 3. Requirements 3.1 Functional Requirements 3.1.1. General 1. 2. The RBA shall consist of a ten button Radio Frequency (RF) transmitter device designed to send commands to RealPrice electronic shelf labels (ESL). The RBA shall communicate with ESLs using the High Signal Input Communication Mode as specified in 230-0415412. 3.1.2. Operation 3.1.2.1 Single-Shot Mode 1. Each key press lasting between 0.5 and 1.873 seconds shall result in a “single-shot” mode operation as described below: (a) th Program the 4 Sequence Register with 128 bits of information. Only one display register shall be programmed with FFh; all others shall be programmed with 00h. The display register programmed with FFh is dependent on which button(s) is pressed per the following table: Button Alt followed Alt followed Alt followed Alt followed Alt followed Alt followed Alt followed by by by by by by by Display Register 16 15 14 13 12 11 10 th (b) Select the 4 Sequence Register for display. (c) Send the Switch Activation command. REV SPECIFICATION 497-0430074 OF 22 2. The sequence (a, b, c) defined above shall be chained and sent as a single transmit burst. (e) The Alt key function shall remain in effect for no more than 5 seconds (the operator has 5 seconds to select a button after pressing the Alt key.) The Alt function is terminated at the end Alt + # command sequence. Simultaneous activation of two or more buttons shall not result in commands, other than those listed above, being sent to the ESL. 3.1.2.2 1. (d) Repetitive Mode Each numbered key press lasting longer than 1.873 seconds shall result in a repetitive mode operation as described below: (a) th Program the 4 Sequence Register with 128 bits of information. Only 1 display register shall be programmed with FFh; all others shall be programmed with 00h. The display register programmed with FFh is dependent on which button is pressed per the following table: Button Alt 1 Alt 2 Alt 3 Alt 4 Alt 5 Alt 6 Alt 7 Display Register 16 15 14 13 12 11 10 th (b) Select the 4 Sequence Register for display (c) Send the Switch Activation command. (d) When a numbered button is held down for more than 1.873 second, the entire sequence (a, b, c) shall be sent repetitively every 1.873 seconds. To conserve battery life, the maximum transmit time shall be limited to 8 repetitions. (e) The sequence (a, b, c) defined above shall be sent as a single concatenated transmit burst.. REV SPECIFICATION 497-0430074 OF 22 (f) 2. The Alt key function shall remain in effect for no more than 5 seconds (the operator has 5 seconds to select a button after pressing the Alt key.) The Alt function is terminated at the end Alt + # command sequence. Simultaneous activation of two or more buttons shall not result in commands, other than those listed above, being sent to the ESL. 3.1.2.3 Security Code Programming The RBA shall have a programming mode whereby the operator shall be able to input, via the keypad, a three-digit store ID code. Valid store ID codes are 000 to 203 and 205 to 255. ID 255 is the factory programmed default for ESLs and RBA. ID 204 is reserved for broadcast messages and can not be programmed. The code shall be stored in non-volatile memory. Battery removal shall not require the reprogramming of the store ID code. The following procedure shall be followed to re-program the codes: • Press and hold buttons 5 and 6 simultaneously (> 5 seconds) until the RBA indicates that programming mode is entered with three short flashes of the LED. • Enter the three digits for to program the store ID. The Alt button enters a “0”. • After the third digit is entered the RBA will indicate the programming was successful with three short flashes of the LED or that programming failed with one long pulse. The store ID code shall be sent with every command sequence as defined in 230-0415412. 3.1.3. Transmitter 3.1.3.1 Operating Distance The operating distance is measured from the front (LED side) of the RBA housing to the surface of the ESL display with the RBA perpendicular to the ESL surface and the bottom of the ESL and RBA both aligned horizontally. The RBA shall be able to activate a display change on an ESL with a nominal sensitivity rating of -10 dBm at a minimum distance of 2 inches. The RBA shall not be able to activate a display change on an ESL with a nominal sensitivity rating of -10 dBm at a distance of over 12 inches. 3.1.3.2 Transmit Frequency The transmit frequency shall be 2.443 GHz +/- 2% (center of ISM band), including initial tolerance and drift of the RF Transceiver. The RF transmitter shall be designed to operate in the ISM band at 2.400 GHz to 2.4835 GHz. The transmitter circuit shall not require any adjustments during production nor shall any adjustments be required in store environments. 3.1.3.3 Transmit Power The transmitter power shall be –1.5 dBm EIRP maximum. REV SPECIFICATION 497-0430074 10 OF 22 3.1.3.4 RF Modulation The RF modulation shall be On-Off-Keying (OOK) amplitude modulation with a minimum 20dB modulation depth. 3.1.3.5 Transmit Data Rate The transmit data rate shall be 16.384 Kbits/sec. 3.1.3.6 Transmit Data Duration Each key press shall initiate a command sequence per 3.1.2 that includes communication protocol data as specified in 230-0415412. 3.1.3.7 Message Format The message format for the RBA transmission shall be as specified in 230-0415412. 3.1.4. Antenna The antenna shall be completely contained within the enclosure. Enclosure (see figures below) ALT RealPrice Place Display Key Here 3.1.5. FCC xxxxxxx CE xxxxxxxx xxxxxxxxxxxx 1 - Inventory 2 - Facings 3 - Shelf # 4 - Aisle # 5 - Next del 6 - Last del 7 - Promo type 8-A 9-B Alt 1 - C Alt 2 - D Alt 3 - E Alt 4 - F Alt 5 - G Alt 6 - H Alt 7 - I REV SPECIFICATION 497-0430074 11 OF 22 1. 2. 3. 4. 5. 6. 7. 3.1.6. • • • • • • • Preferably, a standard off-the-shelf 10-button enclosure will be used for the RBA. This enclosure shall be designed specifically for RF transmitter applications. The enclosure shall have the approximate dimensions shown below: (a) Length: 3.5 inches (b) Width: 1.5 inches (c) Depth: 0.625 inch max. The back of the enclosure shall include a recessed area for two labels. One label shall be used to display permanent information such as part number, FCC certification, etc. per 6.1.1. The other label shall be for a customer applied/replaceable keypad legend. The enclosure shall accommodate a standard user replaceable coin cell battery. The enclosure shall be black. The enclosure shall not have exposed metal parts. The enclosure shall have a provision for securely attaching a key ring. No special tools shall be required to replace the battery. Keypad The keypad shall be a ten-button, rubber membrane keypad with carbon puck contacts. The contact patterns shall be plated or protected to provide corrosion resistance and longer life. Each of the ten buttons shall provide tactile feedback to the operator. Key designations shall be legible for the life of the keypad. The keypad shall be skin oil, cleaning agent, and hand lotion resistant. Each of the ten buttons shall have an actuation force of 155 +/- 20 grams. Each of the ten buttons shall have a contact force of 80 +/- 20 grams. 3.1.7. Battery 3.1.7.1 Battery Model The RBA shall be powered by CR2032, 20mm diameter, 3 Volt, 220 mAh, lithium coin cells. 3.1.7.2 Battery Life The operating life of the battery shall provide for a minimum of 1.3 million single-shot mode (section 3.1.2.1) operations. 3.1.7.3 Battery replacement The Batteries shall be replaceable. Opening the RBA cabinet to replace the batteries is and acceptable solution. REV SPECIFICATION 497-0430074 12 OF 22 3.2 Environment Test Requirements 3.2.1. Temperature & Humidity 3.2.1.1 Operating Operating temperature and humidity testing per NCR standard procedures is not applicable. This is handheld device that can not operate stand-alone and is intended for use in a conditioned environment. 3.2.1.2 Non-Operating 3.2.1.2.1 Storage Period of Storage Range Temperature Range (Dry Bulb) Temperature Change Relative Humidity Range Barometric Pressure Min. 10 o C 10 % Note 70x10 3 Pa Max. 3 months +50 o C 15 o C/Hr. 90 % 105x103 Pa Min. -40 o C 5% 70x10 3 Pa Max. 3 months +60 o C 15 o C/Hr. 95 % 105x103 Pa Note No condensation A maximum of 2,000 meter altitude 3.2.1.2.2 Shipping Period of Storage Range Temperature Range (Dry Bulb) Temperature Change Relative Humidity Range Barometric Pressure 3.2.2. Shock and Vibration 3.2.2.1 Operating No condensation A maximum of 2,000 meter altitude Operating temperature and humidity testing per NCR standard procedures is not applicable. This is handheld device that can not operate stand-alone and is intended for use in a conditioned environment. REV SPECIFICATION 497-0430074 13 OF 22 3.2.2.2 Non-Operating 3.2.2.2.1 Vibration The unpacked equipment is to be subjected to a frequency sweep from 3-150-3 Hz with a constant 1.0 g sinusoidal input (0 to peak) in both the + and - directions along the three mutually perpendicular axis of the equipment. A dwell time of 15 minutes is to be applied at any frequency on any axis where vigorous or resonant excitation of the equipment or any parts thereof occurs. Acceleration 1.0 G Frequency 3 - 150 - 3 Hz Sweep time 15 minutes/each axis Axis 3 axis (X,Y,Z) Success Criteria: The RBA shall be functional. However, cosmetic failures, such as minor scratches to the enclosure, can be accepted. 3.2.2.2.2 Shock The unpacked equipment is to be subjected to three shock pulses in both the + and - direction along the three mutually perpendicular axis of the equipment (total 18 shocks). The velocity change must equal 4.25 meters per second (167 inches per second). The characteristics of this shock pulse is a triangular waveform at a 85 g peak occurring in a 10 millisecond timeframe. This shock simulates an approximate 0.92 meters (36 inch) free fall drop onto a tiled concrete floor. Success Criteria: The RBA shall be functional. However, cosmetic failures, such as minor scratches to the enclosure, can be accepted. 3.2.2.2.3 Shock Test with Shipping Material (trays, carton Box, etc.) Test per NCR Packaging Standard 10-001. Success Criteria: The RBA shall be functional. 3.2.2.2.4 ESD Durability (Electro Static Discharge) Air discharge Horizontal coupling Vertical coupling +/- 8 kV, +/- 10 kV, +/- 15 kV +/- 4 kV, 100 cycles; +/- 6KV, 100 cycles; +/- 10KV, 100 cycles +/- 4 kV, 100 cycles; +/- 6KV, 100 cycles; +/- 10KV, 100 cycles Success Criteria: The RBA shall have no physical and/or functional damage. 3.2.2.3 Contamination The RBA shall survive modest dust and dirt exposure with no performance degradation. 4. Diagnostics requirements No diagnostics have been defined. REV SPECIFICATION 497-0430074 14 OF 22 5. Legal and Regulatory Requirements 5.1.1. Safety Requirements The RBA shall comply with UL60950 and EN/IEC60950. 5.1.2. Disposal Requirements The RBA shall conform to environmental regulatory requirements, such as disposal of the product and/or Lithium battery. 5.2 Electromagnetic Compatibility The RBA shall comply with NCR corporate standards per 497-0412176 and European EMC Directive 89/336/EEC. 5.3 RF Certification The RBA shall comply with RF certification standards listed in appendix A for the countries listed in appendix B. 5.4 Human Exposure Limits The RBA shall comply with the Specific Absorption Rate (SAR) requirements per US FCC OET65 Edition 97-01. REV SPECIFICATION 497-0430074 15 OF 22 6. Marking and Packaging 6.1 Unit Marking 6.1.1. Label and Marking on RBA A product label shall be adhered to each individual RBA unit. The product label shall be placed on the recessed area on the back of the enclosure. Material for the label is 0.05mm thick WHITE polyester film (Modern Plastics Inc. Ltd. “Sun-plate CP-50” or equivalent). The product label shall be legibly and indelibly marked with the following information: 1. NCR company logo 2. NCR Corporation 3. country of origin 4. class 5. NCR part number 6. lot code or production date 7. FCC/CE certification 8. “crossed out waste basket symbol” 9. patent pending statement (PAT. P) 6.2 Packaging The carton box shall be labeled according to NCR specifications detailed in NCR Corporate Packaging Standard B-2 section 2. 6.2.1. Packaging for RBA Five (5) RBA kits shall be packed in a carton box. There shall be five (5) RBA units per kit. The manufacturing origin shall be identified on the surface of the carton box. The packaging shall provide adequate protection to prevent shipping damage to the RBA. REV SPECIFICATION 497-0430074 16 OF 22 7. Quality Assurance Provisions A supplier who undertakes supplying assemblies to this specification shall be responsible for maintaining the quality of the assemblies equal to or better than the quality of the originally supplied samples. At the option of NCR, samples may be pulled from any lot and tested to determine compliance with this specification. In the event compliance is not satisfactory, units and/or lots may be returned to the supplier for replacement. The supplier shall pay shipping charges both ways on rejected materials. 7.1 Product Quality When a purchase order (PO) is accepted to supply material against this specification, the supplier assumes a responsibility for the shipment of defect-free products produced under a prevention oriented quality system. NCR expects to receive products at the AQL specified in paragraph 9.5. To help prevent defective product from reaching the customer, NCR is to be made immediately aware of any knowledge the supplier has on past and current problems with the product. In the event that problems with the product do occur, NCR uses a Closed Loop Corrective Action (CLCA) process to isolate and correct the problems. In general, this process involves a communication to the supplier to indicate and detail the problem, who will in turn, provide both a short and long term solution to correct the problem in a timely fashion. Rejections may occur and shipments may be held pending the receipt and approval of a complete failure analysis and a corrective action report from the vendor to the NCR Corporation 7.2 Quality Documentation A detailed description of the manufacturer’s quality program shall be made available to NCR Supplier Chain Management (SCM). The program content will be confirmed during a facility and process audit at the manufacturing site if required by SCM. 7.3 Warranty Period Refer to the business agreement document between NCR and Manufacturing Supplier. REV SPECIFICATION 497-0430074 17 OF 22 8. Product Acceptance It is the intent of NCR to source materials from suppliers who provide defect-free shipments which require no routine incoming inspection. Shipments are to be received and accepted through Dock-To-Stock or Dock-to-Line programs. 8.1 Dock-to-Stock Dock-to-Stock implementation does not negate the right to reinstate incoming inspection or reject and return non-conforming material. Reinstatement will have a negative effect on the NCR Business Plan; immediate supplier corrective action is mandatory. All lots of items supplied to this specification shall be homogeneous in materials and construction. No lotto-lot changes in design or materials involved in the manufacture of product delivered to NCR will be allowed without written prior approval from NCR. 8.2 Process Change NCR is to be made aware of all potential materials, design, assembly, and manufacturing site changes that may cause the product delivered to NCR to not meet specifications. All design and materials changes must be approved in writing prior to the receipt of production quantities. NCR is to be made aware of any potential manufacturing site changes; written approval of the change by NCR is not required. NCR reserves the right to audit and qualify the new location in the event of a manufacturing site change. 8.3 Quality Performance Records Quality performance records consisting of inspection and test results shall be maintained by the supplier in a place and manner which prevents loss or deterioration. They are to be made available to NCR for audit and analysis. In addition, NCR will provide track supplier quality performance based on the products they are currently providing to the NCR Corporation. The goal of the report is to the supplier work towards continual quality improvements by meeting goals set between NCR and the supplier. 8.4 Statistical Process Control (SPC) The supplier shall be committed to process control and a philosophy of continuous quality improvement. SPC is a means to achieve each. It is expected that process capability will be demonstrated through SPC and that it will be used as required to control quality characteristics. REV SPECIFICATION 497-0430074 18 OF 22 8.5 Product AQL (Acceptable Quality Level) Due to anticipated low volume, AQL is not applicable at this time. AQL will be reevaluated if volume levels increase significantly. 8.5.1. MTBF The RBA shall meet an MTBF goal of 500,000 hours whereby the workload is 1000 actuations per day per Bellcore TR-332. 8.5.2. Definition of Failure An RBA is considered to be a failed RBA if the RBA experiences one or more problems listed below. A failed RBA will be excluded from MTBF measurement if the failure is caused by misuse or abuse during normal operation. • ESL’s do not respond to RBA commands when RBA is located within specified range of ESL (Battery OK) • Push Switch does not work • Enclosure is cracked and/or broken • Excessive power consumption 8.6 Quality Goal The supplier is requested to make continuous quality improvements to the RBA until the quality targets below are achieved. Out-of-box Quality Goal Reliability Goal Factory Out of Box Shipping & Handling All Others Total DPM = devices per million 50 DPM 50 DPM 50 DPM 150 DPM 0.5 million hours MTBF REV SPECIFICATION 497-0430074 19 OF 22 9. Engineering Change Provisions 9.1 General Any changes affecting manufactured or purchased parts, firmware programming, purchased equipment performance, maintenance, interchangeability, spare parts, or other pre-established routines and procedures of the physical assembly involving the product delivered to NCR must receive NCR’s written approval prior to incorporation. 9.2 Request From Supplier A request for approval will be submitted to NCR accompanied by evaluation samples where applicable. NCR will respond within 60 days; however, no changes are to be made on products delivered to NCR without NCR approval. 9.3 Approval The NCR representative will analyze the change requested and give written approval or disapproval. 9.4 NCR Changes Changes originating from NCR will be communicated to the supplier through NCR’s representative. If NCR suggests changes to the supplier with respect to modifications of any product, unit, or part thereof, the supplier shall study each suggested change and, within a reasonable time, not to exceed 60 days, report to NCR as to the feasibility, price, modifications to the change, and the estimated time or serial number of the product on which such change can be implemented. Such change shall not be made by the supplier until official approval has been granted by NCR. REV SPECIFICATION 497-0430074 20 OF 22 10. Design Qualification Test Requirements The manufacturing supplier is responsible for the electrical and mechanical design and shall pursue ultimate design-for-manufacturing. The manufacturing supplier should take responsibility for conducting its Design Qualification Test and should report its results to NCR for approval prior to RBA mass production. NCR’s preference for the Design Qualification Test items that should be done by the manufacturing supplier is as follows. Items below are subject to negotiation between the manufacturing supplier and NCR when the manufacturing supplier does not have the capability to perform the test(s). Par. Description 3.1.2 Operation 3.1.3 Transmitter 3.1.7.2 Battery Life 3.1.8 Environmental Test Requirements – Temperature & Humidity 3.1.9 Environmental Test Requirements – Shipping REV SPECIFICATION 497-0430074 21 OF 22 Appendix A: Regulatory Requirements Product Description • Hand-held device that activates specific displays of the NCR 7730 series ESLs • Operating frequency is within 2.4 and 2.4835GHz and operates on a single frequency. • Output power is 10mW EIRP (Equivalent Isotropically Radiated Power). • Antenna is located within 20cm of the user. USA • • • • FCC (Federal Communication Commission) Part 15 Subpart B, Class A – Unintentional Radiators FCC Part 15.250 - Intentional Radiators. Filing with Technical Competent Body (TCB) instead of FCC is possible for devices less than 15mW EIRP. RF) Exposure – Maximum Permissible Power (MPE) Calculations should suffice, however FCC reserves the right to request Specific Absorption Rate (SAR) evaluation. Canada • ICES-003 EMI* • RSS 139 Licensed Indoor/Outdoor use** or • RSS 210 Unlicensed Indoor use** • Filing with Industry Canada required • SAR evaluation per RSS 102. All handheld devices where the antenna is 20cm or closer to the user are required to undergo SAR evaluation (Section 2.1 of RSS 102). * Satisfied by FCC Part 15 Subpart B **Satisfied by FCC Part 15 Subpart C REV SPECIFICATION 497-0430074 22 OF 22 Appendix B: List of Countries for RBA Deployment NORTH AMERICA Country 1. Canada 2. United States REV
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