NCR RSD Atlanta 7777-RBS NCR Orderman Base Station4 User Manual

NCR Corporation, RSD - Atlanta NCR Orderman Base Station4

Contents

User Manual.pdf

NCR © 2015 All rights reserved.
User Manual
NCR Orderman Base
Station4 Model 7777-RBS
Version 01.04
NCR Orderman Base Station4 User Manual V01.04 General information
© 2015 by
Orderman GmbH
Bachstrasse 59
5023 Salzburg – Austria
www.orderman.com
We accept no liability for errors or misprints.
Copying, even excerpts hereof, is prohibited without the written consent of Orderman GmbH.
User Manual
NCR Orderman Base Station4
Model 7777-RBS
Published February 2015
Version 01.04
Orderman accepts no responsibility for any damage or losses that arise from the use of this manual.
Orderman accepts no responsibility for any losses or claims by third parties that arise through the
use of Orderman devices.
The contents of this manual are subject to changes, which can be implemented without prior notice.
This guide does not constitute part of a contract.
Trademark: All brand and product names are trademarks or registered trademarks of their
corresponding companies.
Note
: For further questions about operating the device, contact your Orderman
partner.
Orderman GmbH (Part of NCR Corporation) 2
NCR Orderman Base Station4 User Manual V01.04 General information
Contents
1 General information ......................................................................................................... 4
1.1 Warranty .............................................................................................................................................. 4
1.2 Labeling ............................................................................................................................................... 4
1.2.1 Labeling on the unit ............................................................................................................................................. 4
1.2.2 Serial number ...................................................................................................................................................... 5
1.3 Safety notices ..................................................................................................................................... 6
1.3.1 Explanation of symbols ........................................................................................................................................ 6
2 NCR Orderman Base Station4 (OMB4) ........................................................................... 7
2.1 Overview ............................................................................................................................................. 7
2.2 Product description ........................................................................................................................... 8
2.3 NCR Orderman Base Station4 Features .......................................................................................... 8
3 Installation of the NCR Orderman Base Station4 ........................................................... 9
3.1 Preparation ......................................................................................................................................... 9
3.1.1 Installing the antenna .......................................................................................................................................... 9
3.1.2 Uninstalling the antenna ...................................................................................................................................... 9
3.1.3 Removing/replacing the housing cover.............................................................................................................. 10
3.1.4 Uninstalling/installing the mounting plate ........................................................................................................... 11
3.2 Setup.................................................................................................................................................. 12
3.2.1 Standing position ............................................................................................................................................... 13
3.2.2 Wall/ceiling installation ...................................................................................................................................... 14
3.2.3 Installation in a false ceiling ............................................................................................................................... 16
3.3 Cabling .............................................................................................................................................. 17
4 Operation ........................................................................................................................ 18
4.1 Operation with power supply unit .................................................................................................. 18
4.2 Operation with Power over Ethernet (network-powered) ............................................................. 18
4.3 Status indicator ................................................................................................................................ 18
5 Cleaning instructions ..................................................................................................... 19
6 Technical specifications ................................................................................................ 20
7 Troubleshooting ............................................................................................................. 21
7.1 Troubleshooting and corrective actions ........................................................................................ 21
7.2 Factory reset on the OBS ................................................................................................................ 22
8 Country list ..................................................................................................................... 23
9 Index ............................................................................................................................... 24
10 Glossary .......................................................................................................................... 25
Orderman GmbH (Part of NCR Corporation) 3
NCR Orderman Base Station4 User Manual V01.04 General information
1 General information
This manual is intended for use with the NCR Orderman Base Station4 (OBS) Model 7777-RBS.
The “NCR Orderman Base Station4” is used for radio transmission, and forms the connecting link
between the Orderman handheld radio units and the PC-based POS systems.
In this manual, we refer to the “NCR Orderman Base Station4” as the "OBS".
1.1 Warranty
All warranty claims must be addressed to your local Orderman contractual partners.
1.2 Labeling
The labeling provides information on certifications, standards, product descriptions and
manufacturer specifications.
1.2.1 Labeling on the unit
The labeling (model plate) is located on top of the unit.
Fig.
1: Labeling
Housing
Model plate
Orderman GmbH (Part of NCR Corporation) 4
NCR Orderman Base Station4 User Manual V01.04 General information
1.2.2 Serial number
The serial number is used to uniquely identify the unit.
The serial number is located on the model plate.
Fig.
2: Serial number
Serial number
Orderman GmbH (Part of NCR Corporation) 5
NCR Orderman Base Station4 User Manual V01.04 General information
1.3 Safety notices
1.3.1 Explanation of symbols
Icons and signal words indicate the degree of danger that will result, unless actions to reduce
damage are taken.
Caution
Caution
means that minor property damage can occur. Caution is highlighted by
horizontal lines above and below the text.
Warning
Warning
means that minor personal injury or serious damage to property can occur.
Warnings are highlighted by horizontal lines above and below the text.
Danger
Danger
means that serious personal injury can occur.
In particularly serious cases, ther
e is danger to life. Danger is highlighted by horizontal
lines above and below the text.
Notes
Notes
are indicated in the text by the adjoining icon. In cases in which there are no
imminent dangers for personnel or equipment, notices contain important
information.
Notes are highlighted by horizontal lines above and below the text.
Tips
Tips
describe non-binding recommendations. Tips are highlighted by horizontal lines
above and below the text.
Orderman GmbH (Part of NCR Corporation) 6
NCR Orderman Base Station4 User Manual V01.04 NCR Orderman Base Station4 (OMB4)
2 NCR Orderman Base Station4 (OMB4)
2.1 Overview
Fig.
3: NCR Orderman Base Station4 (OMB4)
Antenna
Housing cover
Housing
Mounting plate
Orderman GmbH (Part of NCR Corporation) 7
NCR Orderman Base Station4 User Manual V01.04 NCR Orderman Base Station4 (OMB4)
2.2 Product description
The NCR Orderman Base Station4 is specially designed to connect with an Orderman secure radio
(OSR). The NCR Orderman Base Station4 can be installed in standing position, hanging from a wall
or ceiling, or suspended in a false ceiling.
2.3 NCR Orderman Base Station4 Features
Feature
Radio
433 MHz or 915 MHz
Network
Ethernet 10Mbit/100Mbit/1Gbit
2 Ethernet ports
Power supply
Power supply unit or
Power over Ethernet (PoE)
Status indicator
Status LED
Orderman GmbH (Part of NCR Corporation) 8
NCR Orderman Base Station4 User Manual V01.04 Installation of the NCR Orderman Base Station4
3 Installation of the NCR Orderman Base Station4
3.1 Preparation
3.1.1 Installing the antenna
The antenna is screwed into the housing with a right-hand thread. Turn the antenna in a clockwise
direction (using finger force) into the housing until it hits the end stop. It is not necessary to use a
tool.
Fig.
4: Screwing in the antenna
3.1.2 Uninstalling the antenna
The antenna is connected to the housing with a right-hand thread. To remove the antenna from the
housing, turn it in a counter-clockwise direction.
Fig.
5: Unscrewing the antenna
Orderman GmbH (Part of NCR Corporation) 9
NCR Orderman Base Station4 User Manual V01.04 Installation of the NCR Orderman Base Station4
3.1.3 Removing/replacing the housing cover
For connection, i.e. for installation, you must remove the housing cover. It is not necessary to
remove the antenna.
3.1.3.1 Removing the housing cover
Press on the housing cover with one hand on the opposite side of the cable outlet.
Lift the housing cover with a finger at the cable outlet.
Fig.
6: Removing the housing cover
rderman
Cable outlet
3.1.3.2 Replacing the housing cover
To install the housing cover, press the opposite side of the cable outlet into the holder for the
housing.
Then press the housing cover (cable outlet side) downward until it latches into place.
Fig.
7: Replacing the housing cover
Cable outlet
Orderman GmbH (Part of NCR Corporation) 10
NCR Orderman Base Station4 User Manual V01.04 Installation of the NCR Orderman Base Station4
3.1.4 Uninstalling/installing the mounting plate
3.1.4.1 Uninstalling the mounting plate
To remove the mounting plate from the housing, release the two retaining clips by pressing
them away from the housing.
The mounting plate is released by pressing the retaining clips.
Fig.
8: Removing the housing from the mounting plate
Housing
Retaining clips
3.1.4.2 Installing the mounting plate
Place the housing above the mounting plate. The retaining clips should stick through the
housing.
By lightly pressing on the housing, the retaining clips snap into place (clicking sound). Check
whether the housing has latched properly into place on both sides by lightly pressing the
retaining clips.
Fig.
9: Placing the housing on the mounting plate
housing
Retaining clips
Orderman GmbH (Part of NCR Corporation) 11
NCR Orderman Base Station4 User Manual V01.04 Installation of the NCR Orderman Base Station4
3.2 Setup
The NCR Orderman Base Station4 is designed to be set up indoors. It can be positioned standing,
on the wall, overhead (ceiling mount) or suspended in a false ceiling. For optimal radio performance,
avoid installation close to metal objects.
Note:
For installation of more than one OBS, the following minimum clearances are
required:
- minimum of 4 meters from one OBS to the next OBS
- minimum of 8 meters from one OBS to the next OBS2 or OBS3
Caution:
The operating temperature (ambient temperature) for the OBS is 0°C to
+50°C. The operating temperature (ambient temperature) for the Orderman
power supply is 0°C to +40°C.
Operation outside of specified operating temperature limits is prohibited.
Note
Use only the Orderman power supply unit provided in the delivery scope.
If the NCR Orderman Base Station4 is operated with the power supply unit, the
operating temperature limits for the power supply unit also apply.
You will find more information on the subject of putting the unit into operation in
Orderman's installation instructions.
Orderman GmbH (Part of NCR Corporation) 12
NCR Orderman Base Station4 User Manual V01.04 Installation of the NCR Orderman Base Station4
3.2.1 Standing position
Rubber nubs on the underside of the mounting plate increase the stability.
Fig.
10: Standing position
Rubber nubs
Orderman GmbH (Part of NCR Corporation) 13
NCR Orderman Base Station4 User Manual V01.04 Installation of the NCR Orderman Base Station4
3.2.2 Wall/ceiling installation
For wall/ceiling installation, the mounting plate has 2 mount holes. As the fastening means for
concrete masonry Orderman recommends a 6 x 30 mm wall plug and a 4 x 35 mm universal screw
with countersunk head. For other masonry, the proper plugs and screws must be used (screw with
countersunk head, max. thread diameter of 4.5mm).
Fig.
11: Ceiling installation
Ceiling
Countersunk screw (4 x 35)
Plug (6 x 30)
Fig.
12: Wall installation
Wall
Countersunk screw (4 x 30)
Plug (6 x 30)
Orderman GmbH (Part of NCR Corporation) 14
NCR Orderman Base Station4 User Manual V01.04 Installation of the NCR Orderman Base Station4
Note: For the wall and ceiling installation, the mounting surface must be absolutely
level.
For a wall mount, we recommend you install the mounting plate with the cable outlet point
downward. The arrow in the mounting plate must point upward.
Fig.
13: Wall installation
Arrow (should point upward)
2 mounting holes
Cable outlet
Note: Turn the screws with care until countersunk. Too high a torque on the
screws can damage the mounting plate.
Orderman GmbH (Part of NCR Corporation) 15
NCR Orderman Base Station4 User Manual V01.04 Installation of the NCR Orderman Base Station4
3.2.3 Installation in a false ceiling
For installation in a false ceiling, clips are provided to compensate for the wedge profile of the
housing.
The following steps must be followed:
Press both distancing strips as shown in the figure until the clips click into place in the counter
surface.
Break or cut the two retaining clips from the mounting plate with a knife.
Warning:
Breaking off or cutting off the retaining clips may result in sharp edges
(risk of injury).
Fig.
14: Installation in a false ceiling
Mounting plate
Retaining clips
Distancing strips
Fig.
15: Installation in a false ceiling
Housing
False ceiling
Hole in a false ceiling
Antenna
Distancing strip
Mounting plate
Ø 35 mm
Orderman GmbH (Part of NCR Corporation) 16
NCR Orderman Base Station4 User Manual V01.04 Installation of the NCR Orderman Base Station4
3.3 Cabling
The NCR Orderman Base Station4 can only be connected with an Ethernet network. Two RJ45
ports are located on the top of the housing. The port labeled PoE can also be used for power supply
via the network (accessory required).
Note: If another Ethernet device is connected to the second Ethernet port (ETH),
this device cannot be supplied with voltage via the network.
Fig.
16: Connections
PoE (Power over Ethernet) RJ45
Port for Orderman 12V power supply
ETH RJ45 Ethernet
Orderman GmbH (Part of NCR Corporation) 17
NCR Orderman Base Station4 User Manual V01.04 Operation
4 Operation
4.1 Operation with power supply unit
Note: Comply with the operating temperature range (ambient temperature) for the
power supply unit. Use only the original power supply unit for the NCR
Orderman Base Station4.
4.2 Operation with Power over Ethernet (network-powered)
There are two options for using Power over Ethernet:
Direct supply via PoE network switch
Use of a PoE injector (available as Orderman accessory)
4.3 Status indicator
The OBS's light ring displays information about the following operating states:
Color Status
Blue Startup, booting up
Green Connection to host system is active
Pink Not connected to network
Yellow No connection to host system
Red Error
Does not light up No or very low power supply
Fig.
17: Light ring
Light ring
Orderman GmbH (Part of NCR Corporation) 18
NCR Orderman Base Station4 User Manual V01.04 Cleaning instructions
5 Cleaning instructions
Observe the following care tips:
Wipe the surface with a damp, soft cloth. Do not use abrasive agents or cloths with a rough
surface.
Clean the ports: Never clean the sockets with compressed air or pointed objects!
Note:
Never use alcohol or corrosive liquids to clean the Orderman units.
Orderman GmbH (Part of NCR Corporation) 19
NCR Orderman Base Station4 User Manual V01.04 Technical specifications
6 Technical specifications
Function
Radio frequency 433 MHz, 915 MHz*
Frequency band OBS version 433MHz = 433,150MHz – 434,650MHz
OBS version 915MHz = 902,000MHz – 928,000MHz
Transmitting power less than 1 mW ERP
Power over Ethernet (PoE) IEEE 802.3at-2009 Type 1 (IEEE 802.3af-2003 compatible)
Protection type IPX4
Dimensions L/W/H mm
without antenna
with antenna
160x160x50
160x160x190
Weight 750 grams
*see country list
DETACHABLE ANTENNA USAGE
This radio transmitter (IC: 470B-7777RBS / Model: 7777-RBS) has been approved by Industry
Canada to operate with the antenna type listed below with maximum permissible gain indicated.
Antenna types not included in this list, having a gain greater than the maximum gain indicated for
that type, are strictly prohibited for use with this device.
Le présent émetteur radio (IC: 470B-7777RBS / Model: 7777-RBS) a été approuvé par Industrie
Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible
maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est supérieur au gain
maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.
Approved antenna(s) list
Type Gain Brand Model No. Frequency range Country
Dipole 2.15 dBi NCR 497-0503602 902 - 928MHz FCC/IC
Dipole 2 dBi Panorama
Antennas
PCG-TNC-921 880 – 960MHz FCC/IC
Orderman GmbH (Part of NCR Corporation) 20
NCR Orderman Base Station4 User Manual V01.04 Troubleshooting
7 Troubleshooting
7.1 Troubleshooting and corrective actions
Error Possible cause Possible solution
Cannot connect to Orderman
radio network No network connection from
NCR Orderman Base Station4 to
host system
Check the cables and power supply
to the OBS
Range exceeded Change position of the OBS
accordingly
Radio interference (other
Orderman radio network) Change radio channel
Network configuration was
changed Check/change network configuration
Very long transmission times on
the radio path
Radio interference from other
devices (baby monitor, handheld
radio transmitter, remote control,
etc.)
NCR Orderman Base Station status indicator
Pink
Not connected to network
There is no network connection
to the NCR Orderman Base
Station4
Check the OBS network cable
Yellow
No connection to host system
There is no network connection
to the NCR Orderman Base
Station4
Firewall settings
Host system is switched off or
network problem at host
Check firewall settings
Red
Error
Error in configuration
System Center
− Check the status of the OBS in
the System Center
− Eliminate error in configuration
− Reset the OBS in the System
Center
− Run a factory reset in the
System Center
OBS
− Run a factory reset by pressing
the Reset button on the OBS
Hardware is defective
Send the unit to the service
department
Orderman GmbH (Part of NCR Corporation) 21
NCR Orderman Base Station4 User Manual V01.04 Troubleshooting
7.2 Factory reset on the OBS
Action Time Status
Press and hold
Reset button for 20
seconds
2 seconds
5 seconds The status indicator lights up blue for 5 seconds
10 seconds The status indicator does not light up for 10 seconds
3 seconds The status indicator lights up white for 3 seconds
This triggers the factory reset function.
After running a factory resent, the indicator lights up red (unit not
configured)
Configure the unit in
the System Center After successful configuration, the status indicator is green
Orderman GmbH (Part of NCR Corporation) 22
NCR Orderman Base Station4 User Manual V01.04 Country list
8 Country list
The NCR Orderman Base Station4 is available in two different frequency versions.
Note: Make sure that the right OBS version is installed (see table) to match
the country selected.
Country
OBS Versions
European Union
433MHz
Switzerland
433MHz
Turkey
433MHz
Russia
433MHz
USA
915MHz
Canada
915MHz
Note: Use of frequency bandwidths is regulated by federal laws and must be
strictly observed. OBS frequencies are in the range of the SRD
bandwidth (SRD – short range devices)
In these frequency bandwidths, which differ somewhat worldwide, the
transmitting power and the interference for neighboring frequency
ranges are regulated.
Orderman GmbH (Part of NCR Corporation) 23
NCR Orderman Base Station4 User Manual V01.04 Index
9 Index
Care tips 20
Certifications 4
Labeling 4
Manufacturer
information 4
Model plate 4
Orderman contractual partners 4
Orderman partner 2
Orderman Secure Radio (OSR) 8
Product name 4
Radio base station 22
Serial number 5
Standards 4
Warranty claims 4
Orderman GmbH (Part of NCR Corporation) 24
NCR Orderman Base Station4 User Manual V01.04 Glossary
10 Glossary
F
Firmware
As firmware refers to the operating software (Operating System) of the electronic devices.
H
Handheld
A handheld in this manual refers to all the versions of Orderman handhelds.
L
LED (Light-Emitting Diode)
LEDs convert electrical energy into very energy-efficient light. LEDs have a very long life.
N
NCR Orderman Base Station4 (OBS)
The NCR Orderman Base Station4 enables users to connect Orderman handhelds to a host
system.
O
Orderman Secure Radio
The Orderman secure radio uses the 433MHz or 915MHz, depending on application area. The
ability to penetrate solid objects, the large range, the minimal power consumption, the interference
resistant and hacker-proof design are considerably better than other radio networks.
W
Wireless LAN (Wireless Local Area Network)
Wireless LAN is the term used for local radio networks.
Orderman GmbH (Part of NCR Corporation) 25

Navigation menu