NCR 5953 1457b User Manual To The Ef46195a 08d5 4464 824f Cc05698d608d

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NCR RealPOS™ 5953 USB DynaKey™
Release 2.1

User Guide

2006

B005-0000-1457
Issue B

The product described in this book is a licensed product of NCR Corporation.
NCR is a registered trademark of NCR Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,
consult with your NCR representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.
Address correspondence to:
Manager, Information Products
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096
Copyright © 2002
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved

Preface
Safety Requirements
Caution: This device should only be powered by a power source
which meets Safety Extra Low Voltage (SELV) and LPS (Limited Power
Source) requirements per UL1950, IEC 950, and EN 60 950. The power
source must be certified by the appropriate safety agency for the
country of installation.

Audience
This manual is written for hardware installer/service personnel,
system integrators, programmers, and field engineers.

iii

Table of Contents
Chapter 1: Overview
Introduction ........................................................................................... 1-1
Compatibility .................................................................................. 1-2
Features .................................................................................................. 1-2
Controller Board ............................................................................. 1-2
Multi-Color Power LED ................................................................ 1-3
Keylock Positions ........................................................................... 1-4
External Standard PC Keyboard Connector ............................... 1-4
Special PC Setup Keypad Layout.................................................. 1-5
Three-Track MSR or Two-Track JIS MSR.................................... 1-5
Speaker............................................................................................. 1-5
Integrated 2 x 20 Customer Display ............................................ 1-5
Chapter 2: Site Preparation
Physical Environment .......................................................................... 2-1
Operating Range............................................................................. 2-1
Storage Range ................................................................................. 2-1
Transit Range .................................................................................. 2-1
Electrical Requirements ................................................................. 2-2
Power Consumption ...................................................................... 2-2
Cable Length Limitations .............................................................. 2-2
Dimensions ............................................................................................ 2-3
Chapter 3: Hardware Installation
Introduction ........................................................................................... 3-1
Serial Number Location................................................................. 3-2
Cable Connector Access ................................................................ 3-3
Mounting Options .......................................................................... 3-3
Installing a USB DynaKey ................................................................... 3-4

Installing a Remote Table Top USB DynaKey (5964-K032) ..... 3-4
Installing an Integrated Customer Display (5972-F040) ........... 3-6
Installing a Checkstand Mounted DynaKey ............................ 3-11
Installing a 5953-K023 Checkstand Mount ........................... 3-11
Powering Up ................................................................................. 3-15
Special Keypad Mode.............................................................. 3-15
Normal Operating Mode ........................................................ 3-18
Screen Saving Feature .................................................................. 3-19
Chapter 4: Programming
Firmware ................................................................................................ 4-1
USB DynaKey Capabilities............................................................ 4-1
FPGA Firmware Defaults .............................................................. 4-2
Unique POS Capabilities ............................................................... 4-2
NCRUsbKeyboardCtl HID usages .......................................... 4-2
Programmable Key Matrix ....................................................... 4-4
Configurable Key Click Tone ................................................... 4-8
NCR Platform Software Components ..................................... 4-9
NCR USB DynaKey Control Parameterization Registry
Values ........................................................................................ 4-11
NCR USB DynaKey Control Data Capture Registry
Values ........................................................................................ 4-12
12.1-Inch USB DynaKey Video Drivers..................................... 4-15
Chapter 5: 5953 USB DynaKey Migration
Overview................................................................................................ 5-1
Discussion .............................................................................................. 5-3
LCD 800x600 High-Bright Long-Life Color ................................ 5-4
LCD Interface .................................................................................. 5-4
Touch option ................................................................................... 5-4
Hot Plug........................................................................................... 5-5

POS-Checkout Style Keyboard..................................................... 5-5
Double-High / Double-Wide Keys.............................................. 5-6
Keyboard Programmability .......................................................... 5-7
Keylock ............................................................................................ 5-8
Key Click.......................................................................................... 5-8
Error Tone........................................................................................ 5-8
MSR .................................................................................................. 5-8
Scanner port .................................................................................... 5-9
Additional ports ............................................................................. 5-9
Power LED ...................................................................................... 5-9
Fingerprint Sensor .......................................................................... 5-9
Smartcard Reader ......................................................................... 5-10
Key Re-mapping Registry Manipulation Tool................................ 5-11
Chapter 6: Hardware Service
Safety Requirements ............................................................................. 6-1
Problem Isolation Procedures....................................................... 6-2
Troubleshooting Table............................................................... 6-2
Servicing the DynaKey Module .......................................................... 6-5
Disassembling the DynaKey......................................................... 6-5
Removing the Remote Table Top Mount................................ 6-6
Removing the Back Cover......................................................... 6-7
Removing the MSR .................................................................... 6-8
MSR Cleaning Cards.................................................................. 6-9
Removing the Speaker Assembly ............................................ 6-9
Removing the Controller Board ............................................. 6-10
Removing the LCD .................................................................. 6-12
Removing the Keypad............................................................. 6-14
Removing the Keylock Adapter Assembly .......................... 6-15
Replacing the Keylock assembly............................................ 6-16
Re-Assembling the DynaKey...................................................... 6-16

Controller Board.................................................................................. 6-17
Connector Identification.............................................................. 6-17
Connector Pin-Out Information ................................................. 6-18
DVI Connector.......................................................................... 6-18
Powered USB Connector......................................................... 6-19
USB Connectors........................................................................ 6-20
Cables.................................................................................................... 6-21
DVI to DVI..................................................................................... 6-21
Powered USB (12 V) to 2 x 4 Locking Connector..................... 6-21
DVI to CHAMP............................................................................. 6-21
DynaKey Cleaning Procedures ......................................................... 6-22
Cleaning the Glass........................................................................ 6-22

vii

Revision Record
Issue

Date

Remarks

Aug 2002

First issue

Dec 02

Updated Programming Chapter with firmware
interface information

viii

Radio Frequency Interference Statements
Federal Communications Commission (FCC)
Information to User
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.
NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized modification, substitution or attachment will be the
responsibility of the user. The user is cautioned that changes or modifications not
expressly approved by NCR may void the user’s authority to operate the equipment.

Canadian Department of Communications
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectriques édicté par le ministrère des
Communications du Canada.

Voluntary Control Council for Interference (VCCI)

Declaration of Conformity
Manufacturer’s Name

NCR Corporation

Manufacturer’s Address

NCR Corporation
Retail Systems Group – Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810

Type of Equipment

Information Technology Equipment

Model Number

Class 5953

Electrical Ratings (Input)

12 V dc, 2.0 A

NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459,
USA, declares that the equipment specified above conforms to the
referenced EU Directives and Harmonized Standards.
EU Directive

Harmonized Standard(s)

89/336/EEC (EMC)

EN 55022
EN 55024

73/23/EEC (Low Voltage) EN 60 950: A1 + A2 + A3 + A4 + All
Director of Quality Assurance
NCR Corporation
Retail Products & Systems — Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810
European Contact:
International IP Counsel
206 Marylebone Road
London, NW1 6LY, England

Chapter 1:

Overview

20064

Introduction
The NCR RealPOS 5953 USB DynaKey is a Point-of-Sale (POS)
keyboard with a built-in 12.1-inch flat panel Liquid Crystal Display
(LCD). Unique to the DynaKey is a set of ATM-style keys (DynaKeys),
which are located beside the display. The functions of these keys
change depending on the software application appearing on the LCD.
Also included is an optional Keylock or Fingerprint recognition, a 3track ISO or 2-track JIS Magnetic Stripe Reader (MSR), a speaker, and 3
USB Type A connectors for external devices.
The speaker volume is controlled by software.
The 5953 interfaces with the host terminal via two cables.
•

Powered Universal Serial Bus (USB) for data and power

•

Digital Visual Interface (DVI) cable for video

1-2

Chapter 1: Overview

Compatibility
The USB DynaKey is designed for the following terminals:
•

NCR 7452 (Release 4.0 or later)

•

NCR 7456

•

DVI Communications - industry standard video communications

•

USB Communications - Three Type A connectors for external
devices

•

Field Programmable Gate Array (FPGA) - Controls the Keylock,
Speaker, LED, MSR, and Keypad. It communicates to the host
terminal through the USB Hub.

•

12.1-Inch active-matrix (TFT) color LCD - SVGA, 800 x 600, 262,144
colors

•

Multi-color power status LED

•

Keylock

•

Three-track ISO MSR and JIS two-track MSR (optional)

•

Speaker (separate from the PC speaker)

•

Scanner interface (USB)

•

Integrated 2 x 20 Customer Display (optional)

•

Integrated keypad

Features

Controller Board
The Controller Board contains a Field Programmable Gate Array
(FPGA) and configuration Flash memory. Except for video, all
communications from the 5953 to the host terminal are through the
Universal Serial Bus (USB) hub.

Chapter 1: Overview

Multi-Color Power LED
On the face of the USB DynaKey is a multi-color power LED. The
status and condition indicated by the LED are shown as follows.
Status

Condition

Green

DynaKey power on

Orange*

LCD in standby mode (or see note below)

Red

FPGA reporting an error condition

Flashing
(red/green)

DynaKey keypad in PC Setup mode
(See Special Keypad mode in Installation)

Off

DynaKey powered off

Note: The LED may also be orange for a few seconds on power-up
before display is active.

1-3

1-4

Chapter 1: Overview

Keylock Positions
The USB DynaKey includes a standard NCR Keylock, accessible
through the FPGA.
There are four positions: Exception, Locked, Retail, and Supervisor.
They are explained in the following table.
Abbreviation

Position

Exception Used by the customer or service representative
to perform low level programming such as
workstation diagnostics, configuring the
workstation, or loading the workstation.

Locked

Retail

Description

Used to lock keyboard input to prohibit use of
normal functions.
Used when performing normal retail mode
functions.

Supervisor Used by the supervisor to provide highest level
of workstation control in cases such as refunds
and running totals.

External Standard PC Keyboard Connector
An external keyboard can be connected to the 5953 through one of the
external USB ports. This permits alphanumeric entry via a standard
computer keyboard. Data is simply passed through to the host via the
Powered USB connector.

Chapter 1: Overview

1-5

Special PC Setup Keypad Layout
On power-up, the operator can switch the DynaKey into an alternate
keypad layout that can be used with many PC BIOS setup and
configuration routines. The alternate layout contains keys such as ESC,
TAB, END, “+”, “-” and arrow keys which are not available in the
normal keypad layout. The alternate layout allows the operator to
configure a PC without an external alphanumeric keyboard. (See the
Installation chapter.)

Three-Track MSR or Two-Track JIS MSR
The 5953 includes an optional integrated International Organization for
Standardization (ISO) three-track analog MSR head or a two-track JIS
MSR head.

Speaker
The 5953 includes a built-in speaker. By default, it sounds key clicks,
but it can be programmed to sound tones under control of the
application program. The speaker is tied to the speaker control of the
host terminal so that whenever the terminal speaker sounds, so does
the 5953 speaker.

Integrated 2 x 20 Customer Display
The Model 5953 supports an optional integrated 2 x 20 VFD customer
display. The display is installed using the 5964-K032 Remote Table Top
Mount and the 5972-F040 Integrated Post Mount.

1-6

Chapter 1: Overview

Chapter 2:

Site Preparation

Physical Environment
Operating Range
Condition

Range

Temperature

5° to 45°C

Relative Humidity

10% to 90% (Non-condensing)

Atmospheric Pressure

3000 meters (max.)

Condition

Range

Temperature

-10° to 50°C

Relative Humidity

10% to 90%

Condition

Range

Temperature

-40° to 60°C (One week max.)

Relative Humidity

5% to 95%

Storage Range

Transit Range

2-2

Chapter 2: Site Preparation

Electrical Requirements
Voltage

Tolerance

Current (Max)

+12 V Supply Voltage

±10%

1600 mA

External USB Port

+5V

±5%

500 mA

External USB Port

+5V

±5%

500 mA

External USB Port

+5V

±5%

500 mA

Fingerprint Board
(Optional)

+5V

±5%

100 mA

5953 Module
(from Host)

Power Consumption
5953 Module

Typical

Maximum

16.0 W

19.2 W

Cable Length Limitations
Configuration

Length

Connected to a host terminal

4 m (13 ft)

Chapter 2: Site Preparation

2-3

Dimensions
470 mm
(18.5 in.)

300 mm
(11.7 in.)

255 mm
(10.0 in.)

20051

470 mm
(18.5 in.)
263 mm
(10.3 in.)

420 mm
(16.5 in.)

255 mm
(10.0 in.)

366 mm
(14.5 in.)

20052

2-4

Chapter 2: Site Preparation

5953-K023 Checkstand Mount
The Checkstand Mount is fully adjustable between the minimum and
maximum dimensions that are illustrated below. The DynaKey can
also be rotated right and left of center (shown) by approximately 90
degrees, as well as tilted from a vertical position to approximately 45
degrees (shown).

114 mm
4.25 in.

370 mm
(14.5 in.)

38 mm
1.5 in.

89 mm
3.5 in.

70 mm
2.75 in.

7.6.mm
0.30 in.
330 mm
(13.0 in.)

480 mm
(19.0 in.)

216 mm
(8.5 in.)

400 mm
(15.75 in.)

213 mm
(8.4 in.)

19909

Chapter 2: Site Preparation

2-5

There are two positions to install the post to the back of the DynaKey.
270 mm
(10.75 in.)

140 mm
5.5 in.
105 mm
4.13 in.

200 mm
(8.0 in.)

19908

2-6

Chapter 2: Site Preparation

Chapter 3:

Hardware Installation

Introduction
Caution: This device should only be powered by a power supply
source which meets Safety Extra Low Voltage (SELV) and LPS (Limited
Power Source) requirements per UL1950, IEC 950, and EN 60 950. The
power source must be certified by the appropriate safety agency for the
country of installation.
Caution: Use a grounding strap when installing this feature.
The DynaKey is fully assembled at the factory. This section describes:
•

Serial number locations

•

Cable Connector Access

•

Mounting Options

•

Installing a USB DynaKey

•

Installing an Integrated Customer Display

•

Powering Up

•

Screen Saving Features

3-2

Chapter 3: Hardware Installation

Serial Number Location
The serial number is located on the bottom edge of the DynaKey
module.

Serial Number Label
19940

Chapter 3: Hardware Installation

Cable Connector Access
The cable connectors are located on the bottom of the 5953 assembly.
Tilt display to access the cable connectors.
DVI
(Video In)

Powered USB
(Data/Power In)

Dual USB
(External)

Single USB
(External)

19905a

Mounting Options
The 5953 USB DynaKey can be installed various configurations:
•

5964-K032 Remote Table-top Mount

•

7401-K533 Wall Mount

•

5952-K024 Checkstand Mount w/Base

•

5953-K023 Checkstand Mount

3-3

3-4

Chapter 3: Hardware Installation

Installing a USB DynaKey
Installing a Remote Table Top USB DynaKey
(5964-K032)
This section discusses how to install the USB DynaKey hardware
configurations. See the terminal Hardware User’s Guide for specific
procedures about how to connect the USB DynaKey to the host
terminal.
1. Route the Powered USB Cable and DVI Cable down through
mount and out the back of the base.

19942a

Chapter 3: Hardware Installation

3-5

2. Connect the cables to the DynaKey.
•

Connect the terminal DVI cable to the DynaKey DVI connector.

•

Connect the terminal Powered USB cable to the DynaKey
Powered USB connector.

•

Connect external USB devices to the DynaKey USB connectors
(optional).
DVI
(Video In)

Powered USB
(Data/Power In)

Dual USB
(External)

Single USB
(External)

19905a

3-6

Chapter 3: Hardware Installation

Installing an Integrated Customer Display
(5972-F040)
The Integrated 5972 2 x 20 Display is mounted to the 5953 using feature
5972-F040.
Integrated Display Swivel

Telescoping Post

Telescoping Post Adapter

Customer Display Post Base

Screw (4)
20050

Chapter 3: Hardware Installation

3-7

1. Install the Customer Display Post Base. Secure it with screws (4).

Customer Display
Post Base
19850

3-8

Chapter 3: Hardware Installation

2. Route the cable (display connector end) up through the mount
components as shown below. This is a tight fit and the connector
has to be angled in order to make it though the openings. Use care
to not damage the wires.

20053

3. Assemble the post components.

Chapter 3: Hardware Installation

3-9

4. Connect the cable to the display module.
a) Remove the Integrated Display Bracket (2 screws).
b) Connect the cable to the 2 x 20 VFD Assembly.
c) Replace the Integrated Display Bracket.
Phillips PH Screw
(4-24 x 0.625)

Integrated Display Bracket

2 x 20 VFD Assembly

20054

3-10

Chapter 3: Hardware Installation

5. Install the Customer Display assembly onto the base of the table
top mount.

19851

6. Connect the Customer Display Cable to a Powered RS-232
connector on the host terminal.

Chapter 3: Hardware Installation

3-11

Installing a Checkstand Mounted DynaKey
The 5953 USB DynaKey supports the 5953-K023 Checkstand Mount

5953-K023 Checkstand Base

20065

Installing a 5953-K023 Checkstand Mount
Note: The cable(s) for the USB DynaKey can be routed through the
Checkstand Base
1. Loosen the Thumbscrew on the side of the Checkstand Base and
then slide the upper half of the Checkstand Base out of the lower
half of the Checkstand Base.

Checkstand Base
(Upper Half)

Thumbscrew

Side Cover
Mounting Plate

Checkstand Base
(Lower Half)

17321

3-12

Chapter 3: Hardware Installation

2. Slide the Side Cover off the lower half of the Checkstand Base.
3. In the desired location on the countertop drill four 6 mm (0.25 in.)
holes for the mounting bolts and one 38 mm (1.5 in.) hole for the
DynaKey cable(s). Use the Checkstand Base as a template for
locating the holes.
4. Bolt the Checkstand Base (Lower Half) to the countertop.
5. Remove the Thumbscrew and the Front Cover from the
Checkstand Base (Upper Half).
Checkstand Base
(Upper Half)

Front Cover

Thumbscrew

17322

Chapter 3: Hardware Installation

3-13

6. Screw the Checkstand Base onto the back of the DynaKey (4
screws).

17323

3-14

Chapter 3: Hardware Installation

7. Route the cables through the upper half of the Checkstand Base.
Install the Thumbscrew and the Front Cover. Be sure to leave
enough slack in the cables to permit easy tilting of the
DynaKey.

17449

8. Plug the LCD cable into the DynaKey.
•

Optional - Plug a scanner cable into the DynaKey.

•

Optional - Plug a PC-compatible keyboard cable to the
DynaKey.

Chapter 3: Hardware Installation

3-15

9. Route the cable(s) through the upper half of the Checkstand Base
and install the Thumbscrew and the Front Cover. Be sure to leave
enough slack in the cable(s) to permit easy tilting of the
DynaKey.
10. Route the cable(s) into the lower half of the Checkstand Base and
through the countertop.
11. Slide the Side Cover onto the lower half of the Checkstand Base.
12. Slide the upper half of the Checkstand Base into the lower half of
the Checkstand Base and tighten the Thumbscrew.

Powering Up
This section describes how to power up the system and the initial
checkout procedures after all hardware has been installed.
1. Plug the terminal AC Power Cord into an AC power source.
2. Turn the Keylock on the DynaKey to the Ex position.
3. Power on the system.

Special Keypad Mode
The BIOS setup routine requires keys that are not present in the regular
DynaKey keypad layout (such as the ESC and End keys). Although the
DynaKey has a PC keyboard port, a PC keyboard may not be readily
available to the operator. To use the DynaKey to run setup routines,
you can place the DynaKey into a special alternate layout mode that
replaces the normal layout of the keypad and function keys. To enter
the special Setup Keypad Mode, proceed as follows:

3-16

Chapter 3: Hardware Installation

1. Power up the system.
2. After the memory test completes, hold down key number 10 and
key number 12 simultaneously. Make sure both keys are held down
together. The 10 and 12 keys must be the first two keys pressed
after a power on. If any other keys are pressed first, pressing the 10
and 12 keys simultaneously will not put the DynaKey into the
Setup Keypad Mode. The status LED flashes red/green to indicate
that the keypad entered the Setup Keypad Mode.

35
34

F1
1

Insert

F2
4
28

Home
End
11

1
22

6
20

2
24

ESC

7
F5

Tab
F4

F10

F9
6

.
Del

Note: Numeric keypad is shown in calculator layout.

20070

Chapter 3: Hardware Installation

3-17

All unlabeled keys are non-functional in Setup Keypad Mode. Ignore
any stuck key error messages displayed as a result of the keys being
held down.
3. Press the [F2] key to put it into the BIOS configuration routine.
4. Use the special keypad layout to run the system’s BIOS
Configuration routine.
Note: The DynaKey Setup Keypad Mode is provided simply as a
convenience feature. If you prefer not to use this mode, simply
connect an external keyboard to one of the DynaKey USB ports to
use for system configuration.

3-18

Chapter 3: Hardware Installation

Normal Operating Mode
After setup and configuration, the keyboard can be reset to exit the
special keypad mode. This is done by power cycling the DynaKey, or
pressing the 10 and 12 keys simultaneously. This puts the keyboard
back into its normal operating mode as shown. Usually keys 22 - 23
and 21 - 25 are capped together by default.

35
34

F1
1

F12

F11

F2
4
28

Shift-F3
6

Shift-F4

Shift-F6

Shift-F5

Shift-F7

Shift-F8

Shift-F10

6
20

Cntl-F2

2
23

Cntl-F1

1
22

Note: Numeric keypad is shown in calculator layout.

20069

Chapter 3: Hardware Installation

3-19

Screen Saving Feature
The display has a time-out function that causes the display to go blank
after several minutes of inactivity. The screen saving feature is
controlled by NCR platform software integrated into the 5953 drivers.
Note: If your screen saver is active and the Keylock is in the L
position, you may need to put the Keylock into another position to
un-blank the LCD.
When a key is pressed to return the display from screen saver mode,
the resulting keystroke is passed to the application by default. See the
Programming chapter for information on how to program the controller
for proper panel OFF/ON sequencing.

3-20

Chapter 3: Hardware Installation

Chapter 4: Programming
Firmware
USB DynaKey Capabilities
The NCR USB DynaKey is a multifunction device comprised of several
functions, including a keyboard switch matrix and a speaker. Both of
these functions are controlled by a single field programmable gate
array (FPGA).
The keyboard matrix translates between a key switch physical location
and the key data reported to the host PC. This matrix is programmable.
The matrix may be replaced in whole or in part, permitting any key to
be mapped to any function.
The FPGA has the ability to sound a short chirp whenever a key is
pressed, providing auditory feedback to an operator of the keyboard.
This auditory feedback is optional. The FPGA may be configured to
make the sound or not to make the sound, depending on the particular
application.
The FPGA has no static memory and thus cannot retain any settings
after power loss. Thus, each time the system to which this keyboard is
connected is powered-up, or any time the keyboard is connected to a
powered system, the FPGA must be informed of any pertinent settings.
This function is an ActiveX/COM control (NCRUsbKeyboardCtl) that
provides a mechanism by which the keyboard features of “key click
sound” and “key translation matrix” can be set.
The keyboard firmware is standard USB compatible keyboard
firmware with added extensions for POS-specific functions.
The keyboard supports the following minimum standard PC keyboard
capabilities:
•

System Reset (Control-Alt-Delete)

4-2

Chapter 4: Programming

The keyboard has additional capabilities unique to the POS
environment. The keyboard firmware supports the following POS
functions:
•

Programmable keyboard matrix

•

Configurable key click tone

FPGA Firmware Defaults
During USB initialization all USB devices are required to enumerate.
Each device reports its data and ID to the host where the Host USB
driver sends the report to the corresponding USB Device Driver.
Power Up and Reset POS Default Conditions:
•

Default keyboard matrix configuration

•

Calculator style numeric keypad configuration

•

Num Lock On.

Unique POS Capabilities
The keyboard firmware supports the following POS-specific extensions
to the standard PC firmware:
•

Programmable Key Matrix

•

Configurable Keyclick Tone

•

NCR Platform Software Components

NCRUsbKeyboardCtl HID usages
NCRUsbKeyboardCtl employs industry standard and NCR Proprietary
HID Usage interfaces to exercise the keyboard control programming
capability of the firmware. The NCR Proprietary usages are contained
in the following table:

Chapter 4: Programming

4-3

Table 1: NCR Proprietary HID Usages
Usage

Hexadecimal Value

HID_USAGE_PAGE_NCR_MISC

0xFF8F

KEYLOCK

0x01

KEYBOARD_TONE

0x02

KEYBOARD_MAP

0x03

KEY_CLICK_INFO

0x11

ERROR_TONE

0x12

TONE FREQUENCY

0x21

TONE DURATION

0x22

TONE VOLUME

0x23

KEY_MATRIX_USAGE

0x31

The report descriptors as emitted by the HID device should be
consulted as the authority for the format of the reports. Software
should access fields using report descriptor-based techniques and
should not assume that all revisions of the product use identical report
descriptors. The following provides interpretation information for
these reports.
Keylock hardware HID interface: The keylock reports its
positions as HID buttons. The positions are assigned as follows:
•

Button 1 = Ex

•

Button 2 = L

•

Button 3 = R

•

Button 4 = S.

Tone hardware interface: The ErrorTone usage collects a tone
output report that sounds an immediate tone. The KeyClick usage
collects a tone output report that sets the sound made for a key
click. The units for Duration are milliseconds. The volume is a value
between Logical_Minimum (silent) and Logical_Maximum (greatest
volume). The tone is an index from Table 2: Note Numbers and
Frequencies.

4-4

Chapter 4: Programming

The MSR interface: The MSR conforms to the USB HID standard
for MSRs as described in the HID Usage Tables for POS, Ver 1.02,
see http://www.usb.org/developers/hidpage.html#pos.
The Key Matrix: The Key Matrix report contains an overlay for the
keyboard look-up table. It is organized in FPGA Offset order, and
contains pairs of 8-bit usages, one pair per key position. Values of
zero produce no usage report. Two different usages produce two
simultaneous usages being reported. The number of positions is
given by the report descriptor.

Programmable Key Matrix
The keyboard matrix is completely programmable, translating between
a key switch physical location and the key data reported to the host PC.
Through this keyboard provision, you can switch the numeric keypad
layout from the default calculator layout to a telephone layout by
organizing the keyboard matrix to mimic either mode of operation.
Note: If you change the numeric keypad layout, you must also
physically remove and swap the key caps on the first and third rows of
the keypad. The key codes for the numeric keypad are identical to the
IBM PS/2, 101-key keyboard.
Double-high/Double-wide Keys
Several keys on the keyboard can accept optional keycaps that cover
two keys to produce double-high or double-wide keys. When you
press a double-high or double-wide keycap, the keyboard firmware
sends the keycode for both keys. When usages are the same, only one
keycode is sent. Using the programmable key matrix feature, the
keyboard matrix can be programmed to support double-high or
double-wide keys by specifying the same key code for both key
locations supported by the key cap.

Chapter 4: Programming

4-5

Keyboard Matrix for 5953 USB DynaKey
The keyboard matrix comprises a list of key numbers and respective
positions within the keyboard translation table. The default keyboard
map for the 5953 USB DynaKey (Product ID 0x0321) is as follows:
X Y

Sorted by Offset
FPGA Key Usage Usage System
Offset No.
1
2
Function
0
32
0
40
F7

X Y

2 1

F12

LSh+F6

2 0

LSh+F3

LCtl+F2

0 7

LSh+F4

0 5

LSh+F5

0 2

LSh+F6

4 7

LSh+F7

1 5

LSh+F8

1 2

LSh+F10

6 7

110

LSh+F10 4 4

LCtl+F1

1 4

1 3

LCtl+F1

LSh+F8

6 6

108

5 4

0 4

LSh+F3

0 3

LCtl+F2

F12

6 5

106

7 4

120

Enter

2 4

2 3

Enter

LSh+F4

3 0

Sorted by KeyNumber
FPGA Key Usage Usage System
Offset No.
1
2
Function
48
1
0
44
F11

4-6

Chapter 4: Programming

X Y

Sorted by Offset
FPGA Key Usage Usage System
Offset No.
1
2
Function
42
0
0
0

X Y

3 4

6 0

Period

6 3

102

Enter

4 0

4 1

5 0

5 1

7 0

112

7 1

114

0 0

0 1

6 1

Down
Arrow

6 4

104

Up
Arrow

LSh+F7

F11

6 2

Sorted by KeyNumber
FPGA Key Usage Usage System
Offset No.
1
2
Function
100
22
0
62
0

Chapter 4: Programming

X Y

Sorted by Offset
FPGA Key Usage Usage System
Offset No.
1
2
Function
88
15
0
5D
5

Period

Down
Arrow

100

102

Enter

104

Up
Arrow

106

108

110

112

114

116

118

120

122

124

126

X Y

4-7

Sorted by KeyNumber
FPGA Key Usage Usage System
Offset No.
1
2
Function

4-8

Chapter 4: Programming

Configurable Key Click Tone
The FPGA has the ability to sound a short chirp whenever a key is
pressed, providing auditory feedback to an operator of the keyboard.
This auditory feedback is optional. The FPGA may be configured to
make the sound or not to make the sound, depending on the particular
application.
USB DynaKey Tone Frequencies
The frequency is transmitted to the FPGA as a Note Number. Note
numbers are equivalent to specific frequencies. The note number sent
to the FPGA is selected by rounding the requested frequency to the
nearest frequency number given by the table of Note Numbers (N) and
Frequencies (freq) listed in the following table.
Table 2: Note Numbers and Frequencies
Note

freq

110

440

1760

7040

120

28160

117

466

1865

7459

121

29834

123

494

1976

7902

122

31609

131

523

2093

8372

123

33488

139

554

2217

100

8870

124

35479

147

587

2349

101

9397

125

37589

156

622

2489

102

9956

126

39824

165

659

2637

103

10548

127

42192

175

698

2794

104

11175

185

740

2960

105

11840

196

784

3136

106

12544

208

831

3322

107

13290

220

880

3520

108

14080

233

932

3729

109

14917

Chapter 4: Programming

Note

freq

247

988

3951

110

15804

262

1047

4186

111

16744

277

1109

4435

112

17740

294

1175

4699

113

18795

311

1245

4978

114

19912

330

1319

5274

115

21096

349

1397

5588

116

22351

370

1480

5920

117

23680

392

1568

6272

118

25088

104

415

1661

6645

119

26580

Note: The frequency f is given by the equation : f ≈ 27.5 × 2

4-9

freq

This table provides the full set of frequencies defined, however the
hardware itself may not generate all of these frequencies, and the
frequencies actually generated may not exactly match any of the
frequencies listed. Lower frequency numbers produce lower tones, and
higher frequency numbers produce higher tones.

NCR Platform Software Components
NCR provides three platform software components for configuring the
keyboard: the NCR USB DynaKey Control, the Set USB Key Matrix
application and the Set USB Key Clicks application.
NCR USB DynaKey Control
NCRUsbKeyBoardCtl is an ActiveX control that contains a method for
setting the key clicks SetClicks, and a method for downloading the key
translation matrix information, SetKeyMatrix.

4-10

Chapter 4: Programming

The SetClicks method examines all currently-enumerated HID devices,
finds those with a Vendor-ID equal to NCR’s assigned Vendor ID
(0x0404). Among all qualified devices found, each device is searched
for a KEY_CLICK_INFO feature report that contains Volume, Frequency,
and Duration usages. When a matching device is found, that device’s
product ID (PID) is used to locate keyclick values within the Registry.
The values found in the registry are sent to the device in the
KEY_CLICK_INFO feature report.
Each time SetClicks is invoked, it reads Volume, Frequency, and Duration
keyclick parameters from the registry. If these parameters are not
found in the registry, default values are written to the registry, and
these default values are used. This causes the registry to contain the
values most recently sent to NCR HID KeyClick devices.
The default values for Volume, Frequency, and Duration,
SetUsbKeyClick are 15, 1318, and 16, respectively.
The SetKeyMatrix method examines all currently-enumerated HID
devices, finds those with a Vendor-ID equal to NCR’s assigned Vendor
ID (0x0404). Among all qualified devices found, each device is
searched for a KEYBOARD_MAP feature report that contains an array
of KEY_MATRIX_USAGE usages, When a matching device is found,
that device’s PID is used to locate Key Matrix entries in the Registry. If
no Key Matrix values are found for that specific PID, no Key Matrix
download is performed.
For each KEYBOARD_MAP device located, SetKeyMatrix creates a full
default keyboard matrix that duplicates the factory-default matrix of
the specific product located. Next, the registry is read for replacement
values within the Keyboard Matrix. All registry values found in the
appropriate registry key are replaced within the default matrix. Finally,
the full key matrix as modified by registry values is sent to the
keyboard using the KEYBOARD_MAP feature report.

Chapter 4: Programming

4-11

NCR USB DynaKey Control Parameterization Registry Values
Program Parameterization Registry values appear under the registry
key: [HKEY_LOCAL_MACHINE\SOFTWARE\NCR\USBKeyboard\PID_0321\]
Table 3: Key-Value Definitions
Keyword1

Value (Decimal numbers)

KeyClick\frequency2

A frequency between 1760
27Hz and 42192 Hz

DWORD

KeyClick\volume2

A value between 0
and 15

DWORD

KeyClick\duration2

A number of
23
milliseconds (0 1023) the sound
should be produced

DWORD

KeyMatrix\keynumber 3 A single keyboard
usage to be installed
for keynumber

1Keywords

Default

Registry

per key
DWORD
matrix
section for
PID_0321

are not case sensitive.

2The

Keywords frequency, volume, and duration and their values as sent
to the keyboard tone device are written to the registry. This enables a
systems management program to determine current keyclick settings.

3The

keynumber value name is a decimal number that must be one of
the possible key numbers for the designated product. For example,
“SetKeyboardKeyEntry(0321)” requires the registry contain a key
named HKLM\Software\NCR\USBKeyboard\PID_0321\KeyMatrix, and
under this key there must be one or more values with names “1”
through “128” that correspond to the key numbers.

4-12

Chapter 4: Programming

NCR USB DynaKey Control Data Capture Registry Values
NCR Data Capture Registry values appear under the registry key:
[HKEY_LOCAL_MACHINE\SOFTWARE\NCR\NCRUsbKeyboardCtl\DataCapture]
"DcapControl"="10 (Hex destination(s): 1=DCap App, 2=Debugger,
4=File; 10/20/40 for immediate)"
"DcapFile"="C:\\NcrDataCap.log"
"DcapFileMax"="0 (Max KB of data cap file)"
"DcapMask"="00000003 (Hex mask of events to capture)"
"DcapTime"="1F00 (Hex time option(s): 100=m:s, 300=h:m:s,
700=m/d h:m:s; 800+digits=millisec; 1000=threadid)"
"DcapVersion"="1.1.3"
"DcapLinePrefix"="NCRUsbKeyboardCtl "

Set DcapMask to 0x01 to receive only Error messages. Set to 0x02 or
higher receives all messages.
Set USB Key Matrix Application
SetUsbKeyMatrix is a Windows application for the Desktop O/S
versions (Windows 98se, Windows 2000) that uses the
NCRUsbKeyboardCtl control to set a keyboard matrix map. The
application operates as a memory-resident background process for a
duration that may be specified on the command line. If no duration is
specified, the application remains resident until terminated by user
action. While resident, the application receives device-attachment
notifications for HID devices, and when these are received, invokes
the NCRUsbKeyboardCtl control to set the keyboard matrix map.
Command-line parameters may include a value for the runtime
duration. If specified, the application remains resident only for the
requested duration. This permits the application to be used only
during defined events such as system start-up, and after which the
application will no longer remain resident in memory. The commandline parameters may also specify that a background memory-resident
instance of the application should be terminated. In this case, the
application only terminates the background instance, and does not
remain resident itself or invoke the control to set the keyboard matrix
map.

Chapter 4: Programming

4-13

SetUsbKeyMatrix may be launched “by hand” using the Windows Start
> Run option, or any equivalent shortcut technique (desktop, quicklaunch pad, menu). If started in this manner, the command line can
optionally contain strings of the form “keyword{= value}”, where
keyword is one of the defined parameters, and value is an optional
numeric value to be applied to that key.
The following table gives the available command-line parameters.
Table 4: Command-line Parameters
Keyword1

Value (Decimal numbers)

Value

Close any background session found

n/a

runtime

A number of seconds to remain resident,
waiting for additional devices to
initialize.

0 = indefinitely

Keywords are not case sensitive, and may be abbreviated to 3 or more
characters.
Set USB Key Clicks Application
SetUsbKeyClick is a Windows application for the Desktop O/S versions
(Windows 98se, Windows 2000) that uses the NCRUsbKeyboardCtl
control to set keyclick tone parameters. The application operates as a
memory-resident background process for a duration that may be
specified on the command line. If no duration is specified, the
application remains resident until terminated by user action. While
resident, the application receives device-attachment notifications for
HID devices, and when these are received, invokes the
NCRUsbKeyboardCtl control to set key click tone parameters.

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Chapter 4: Programming

Command-line parameters may include a value for the runtime
duration. If specified, the application remains resident only for the
requested duration. This permits the application to be used only
during defined events such as system start-up, and after which the
application will no longer remain resident in memory. The commandline parameters may also specify that a background memory-resident
instance of the application should be terminated. In this case, the
application only terminates the background instance, and does not
remain resident itself or invoke the control to set keyclick parameters.
SetUsbKeyClick may be launched “by hand” using the Windows Start >
Run option, or any equivalent shortcut technique (desktop, quicklaunch pad, menu). If started in this manner, the command line can
optionally contain strings of the form “keyword{= value}”, where
keyword is one of the defined parameters, and value is an optional
numeric value to be applied to that key.
The following table gives the available command-line parameters.
Table 5: Command-line Parameters
Keyword1

Value (Decimal numbers)

Value

Close any background session found

n/a

runtime

A number of seconds to remain resident,
waiting for additional devices to initialize.

0 = indefinitely

Keywords are not case sensitive, and may be abbreviated to 3 or more
characters.

Chapter 4: Programming

4-15

12.1-Inch USB DynaKey Video Drivers
When using 12.1 displays or any other displays driven off the C&T
69000 chipset, it is recommended that the video drivers for the 69000 be
used. These drivers are available on NCR software CD D370-1111-0100
(previously, G370-0830-0000). Drivers and installation instructions are
available on this software CD for Win. 3.1, Windows 95, Windows NT
4.0 and Windows 2000. Drivers are not needed for DOS.

Chapter 5:

5953 USB DynaKey Migration

Overview
The NCR RealPOS 5953 USB DynaKey is a replacement for its
predecessor, the 5953-Wedge (PS/2) DynaKey, with features and
advantages not present in the older product. This chapter is a
discussion of those features with some explanation of the advantages.
•

Powered Universal Serial Bus (USB) for data and power

Digital Visual Interface (DVI) cable for video
The NCR RealPOS 5953 USB DynaKey improves on its predecessor by
taking advantage of features of the Digital Visual Interface (DVI) and
Universal Serial Bus (USB) to increase flexibility and connectivity.
The major advances are:
•

Standard Liquid Crystal Display (LCD) interface

•

Full keyboard re-programmability

•

Added general-purpose connectivity via on-board port

•

Flash-programmable firmware

•

Future expandability for fingerprint sensor module and smartcard
reader

There are also minor technical improvements, primarily a benefit for
systems integrators. One example is the ability for host software to
detect the presence or absence of the MSR, Keylock, and Glide Pad.

5-2

Chapter 5: 5953 USB DynaKey Migration

Another example is the use of standard USB protocols throughout and
even standard USB HID device classes where such device standards
exist. The design helped develop an additional standard in the case of
the MSR. Use of such standards eases the job of systems engineers and
integrators.

Chapter 5: 5953 USB DynaKey Migration

5-3

Discussion
The NCR 5953 DynaKey Operator Interface contains an LCD display
and a set of keys in a physical configuration that has been found useful
to retailers. The keyboards have additional features, some optional,
that add value to the retail environment. The following table lists these
features in a comparison chart of the two DynaKey models. Following
the table are paragraphs that more fully explain the jargon.
Feature

5953 Wedge

5953 USB

Color 800x600 High
Bright, Long Life
LCD

Yes

LCD Interface

NCR Proprietary

Industry Standard DVI

Touch Option

Yes

Future Option

Hot Plug

Yes

POS-Checkout style
keyboard

Standard PS/2
with 35 keys;
8 DynaKey
13 capable

Standard USB HID
with 35 keys;
8 DynaKey
13 capable

Double-High /
Double-Wide Keys

Firmware Detected,
limited keys

Fully Programmable

Keyboard
Programmability

Fixed, limited

Fully Programmable

Keylock

4 position wedge

4 position USB Human
Interface Design (HID)

Key Click

Yes, programmable

Error Tone

Yes, wedge

Yes, USB HID

MSR

3 track Wedge

3 track Standard USB HID

Scanner port

RS232, limited, pre-

See General Purpose USB

5-4

Chapter 5: 5953 USB DynaKey Migration

Feature

5953 Wedge

5953 USB

qualified scanners

Ports section

Power LED

Yes

Additional ports

Three General Purpose
USB ports for Scanner
and/or any USB 1.1
compliant device.

Smartcard Reader

Possible Future Option
(not currently planned)

Fingerprint sensor

Planned USB module
replaces Keylock

LCD 800x600 High-Bright Long-Life Color
The NCR 5953 DynaKey has an 800x600 High-Bright, Long-Life Color
LCD panel. The USB and Wedge versions of the DynaKey employ
similar panels with similar visibility and endurance characteristics.

LCD Interface
The NCR 5953 Wedge DynaKey was designed at a time when an
industry standard for LCD connections had not yet emerged, and
therefore used an NCR proprietary interface. The 5953 USB DynaKey
has been designed with the now-standard DVI interface, which allows
the use of more industry-standard parts.

Touch option
The WEDGE DynaKey is available with an optional touch-screen
interface. A touch option is planned, but not yet available, for the USB
DynaKey.

Chapter 5: 5953 USB DynaKey Migration

5-5

Hot Plug
The NCR 5953 USB DynaKey is hot-pluggable. That is, both the DVI and
USB connections may be disconnected and the DynaKey replaced
without removing power from the terminal. The Wedge DynaKey
cannot be removed or replaced without removing power from the
terminal.

POS-Checkout Style Keyboard
The greatest difference between the NCR Wedge DynaKey and the
USB DynaKey is the communications between the keyboard and the
host computer. The Wedge DynaKey communicates using the PS/2
communications protocol, which is bit-serial and operates at
approximately 25Kbps. The USB DynaKey uses the USB 1.1 protocol,
which is a newer and different bit-serial protocol that operates at either
1.5 or 12Mbps. The keyboard operates at 12Mbps.
Furthermore, each of these protocols includes a software layer. The
PS/2 software layer is very simplistic, and presents a challenge when
adding additional capabilities beyond the keyboard itself. All the
added devices, such as MSR, Keylock, tone, and scanner are
implemented as wedge devices. That term means that these devices are
wedged into the keyboard data stream and must spoof their way past
the O/S to transfer data. This technique, though widespread, can have
problems, and is not standardized.
The USB software layer is standardized and richly defined. It supports
multiple simultaneous channels of communications, and allows
additional capabilities to be added without negative impact.
Furthermore, USB defines several levels of standards, including a
standard for Human Interface Devices. This standard specifies
behavior for many devices that are widely used in the computer
industry, and allows proprietary extensions to be added for those
devices that are less widely used. NCR’s keyboard includes both fully
standard HID devices, such as the keyboard itself and the MSR, and
less-widely used and thus customized HID devices such as the Keylock
and Error Tone.

5-6

Chapter 5: 5953 USB DynaKey Migration

The USB DynaKey implements a standard seven-port USB Hub
internally, which provides independent connectivity to the several
functional sections that comprise the DynaKey.
Both USB and Wedge NCR DynaKeys include keys that accept
customer-specified key caps and labels. For example, one customer
may wish to include buttons for DEPT, CLASS, and SKU on his
keyboard. A different customer may have no use for these keys, but
may want TIRES, BATTERIES, and ACCESSORIES on specific keys.
Capable keys provide for this customization.

Double-High / Double-Wide Keys
With capable keys you can put caps over pairs of plungers, resulting in
larger keys. On a standard keyboard, the space bar, the Enter, Tab,
Delete, Shift, Control, and Alt keys are all wider than the rest. These keys
are implemented with one or two plungers, but they cannot be
modified for different functionality. On NCR keyboards, the capable
keys may be capped in pairs. Key caps are available that cover two
plungers, either double-high or double-wide.
When two keys are capped individually, the keyboard firmware must
detect each one as a different key, and must send different messages to
the host computer to indicate that different keys were pressed. When
the same two keys are capped together, the firmware must know this
and send only one message. With the 5953 Wedge DynaKey, this is
accomplished by using firmware that senses both plungers and the
time lag between the plungers. If adjacent plungers are pressed within
a certain interval, then the firmware only sends one of the two. Which
one it sends is fixed, and the time lag is fixed. Thus, although this
method works, it is subject to occasional error due to small mechanical
tolerance problems. It is also somewhat limited in flexibility.
With the 5953 USB DynaKey, the keyboard is fully programmable. Two
keys that are capped together can be programmed to literally be the
same key. (Duplicate messages are discarded.) Thus there is no limit to
the flexibility, and no problem can be induced by the same minor
mechanical problems experienced with the 5953 Wedge DynaKey.

Chapter 5: 5953 USB DynaKey Migration

5-7

Keyboard Programmability
The 5953 Wedge DynaKey includes the ability to select whether the
keypad should be telephone or calculator style. This is implemented with
a simple toggle that selects which layout is used. No other
programming is available.
The 5953 USB DynaKey includes full programmability of the keyboard.
Each and every key can be re-assigned as desired, only limited by the
capabilities of a standard USB-HID keyboard. Based on registry entries,
a program on the PC sends a complete keyboard layout matrix to the
keyboard firmware. From that moment on, the firmware will send the
newly assigned keys over the USB connection. No translation software
is required in the host PC.
New key values are assigned using registry entries. This means a
DynaKey can be replaced in the field without any extra programming
steps. Once the terminal has been set up with key assignments, a
replacement DynaKey will automatically receive the programmed key
assignments. Key assignments are sent from the registry whenever an
NCR USB DynaKey is connected to the PC, whether at power-on or
hot-plugged.
Each key can be programmed to be a dead key, one single key, or a
two-key combination. Most keys will be single key values. However
some keys may be programmed as a two-key combination. For
example, the combination of Shift and F1 key values may be used to
provide compatibility with the 5953 Wedge DynaKey. A double-zero key
is another potential use for this feature. Any combination of up to two
key values may be assigned to a single plunger on the keyboard.
The registry values can be managed using a simple text editor along
with the O/S supplied registry editor. Alternatively, a GUI utility (nonsupported) is available for visually manipulating the key assignments
in the registry. See the Key Re-mapping Registry Manipulation Tool
section for more information.

5-8

Chapter 5: 5953 USB DynaKey Migration

Keylock
Both Wedge and USB DynaKeys include a 4 position keylock. In the
Wedge DynaKey it is an every-unit-item (EUI), whereas in the USB
DynaKey, the keylock can be optional if required, as a SCER. The
Wedge DynaKey implements the keylock as a PS/2 wedge device. The
USB DynaKey implements the keylock as a separate HID device.
Because USB is designed for plug-and-play (PnP), the presence or
absence of the keylock is easily detected by the host software.
In both DynaKeys, placing the key in the L (locked) position disables
the keyboard. In the Wedge DynaKey, the MSR and the external
scanner port are disabled. In the USB DynaKey, the MSR and the
external USB ports are disabled.

Key Click
Both Wedge and USB DynaKeys provide a small speaker that can be
used to make a key click sound. The exact sound made for key clicks is
programmable in both devices, and the sounds available are
comparable.

Error Tone
Both Wedge and USB DynaKeys incorporate the ability for host
software to evoke an error tone using the key click speaker. The
capabilities are comparable.

MSR
Both Wedge and USB DynaKeys provide an optional 3-track MSR in
either ISO or JIS head configurations. The Wedge DynaKey cannot
detect if the MSR is present, and even if it could, has no way to indicate
that information to the host computer.

Chapter 5: 5953 USB DynaKey Migration

5-9

The USB DynaKey implements the MSR as a separate USB HID device,
conforming to the published HID standard for MSR devices. As with
the keylock, the PnP feature of USB communications makes it a simple
matter for the host computer and thus the customer’s application to be
aware of the presence or absence of the MSR.

Scanner port
The Wedge DynaKey contains an NCR-proprietary RJ-45 connection
for RS-232 based scanners. This port has several technical limitations,
and a limited subset of NCR scanners are qualified.
The USB DynaKey has no RJ-45 connector for RS-232 scanners. But see
Additional Ports, below.

Additional ports
The Wedge DynaKey has no additional ports beyond the Scanner port.
The USB DynaKey provides three standard self-powered USB ports.
These connections allow a USB scanner, or for that matter, any
standard USB device to be connected through the DynaKey to the host
computer.

Power LED
Both the Wedge and USB DynaKeys have an LED that indicates when
power is present.

Fingerprint Sensor
The USB DynaKey has been designed to accommodate a fingerprint
sensor module. This module replaces the keylock module, and operates
as another independent USB device through the internal hub. The
Wedge DynaKey does not have this capability.

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Chapter 5: 5953 USB DynaKey Migration

Smartcard Reader
The USB DynaKey has been designed to accommodate an external or
internal Smartcard reader that connects through USB. An external USB
Smartcard reader can be connected to one of the available external USB
ports. There is currently no integrated Smartcard reader available or
planned, but an extra internal USB port makes an integrated reader
possible.

Chapter 5: 5953 USB DynaKey Migration

5-11

Key Re-mapping Registry Manipulation Tool
A GUI Active-X control for Windows is available (though nonsupported by NCR) to simplify manipulation of the DynaKey
keyboard re-mapping registry entries. Below is a screen shot of the GUI
with the right mouse button clicked to show the current key
assignments.

5-12

Chapter 5: 5953 USB DynaKey Migration

A common need is toggling the keypad number layout between
telephone and calculator style, so a special button is available for that
function.
The values currently stored in the Registry for NCR 5932 USB
DynaKeys can be retrieved by clicking the Read Registry button. The
only values stored in the registry are the values that are non-default.
All of the keys can be restored to default values with the Restore
Defaults button.
After assigning new values to keys or restoring default values, the
values have not yet been used to replace the current values stored in
the registry. The new values may be written to the registry using the
Write Registry button. This is the only action that actually causes the
registry to be written. All other actions are held in program memory
for display on the GUI.
The Exit button exits the control. If the Exit key is pressed without
pressing the Write Registry button, then no modifications are saved.
Hovering over an individual key brings up the information about that
key. In this example, the mouse is hovering over the middle key, and
the dialog is displaying the NCR Key number (2 in this case), the USB
usage currently assigned (0x45), and the system translation of the
usage (F12).

Chapter 5: 5953 USB DynaKey Migration

5-13

Clicking on an individual key enables the Key Number and Usage dialog
box. The current assignments are shown and two new key usages may
be selected from the drop down boxes. Once selected, the new value
can be assigned using the OK button. In the illustration below, the top
right key (Key number 3) has been clicked, and is showing a
combination of two usages, which will result in system translation to
(left)Shift-F3.

5-14

Chapter 5: 5953 USB DynaKey Migration

Chapter 6:

Hardware Service

Safety Requirements
Carefully follow these safety requirements before servicing the USB
DynaKey.
Warning: The DynaKey LCD contains hazardous voltages and
should only be serviced by qualified service personnel.
Warning: Before servicing the equipment plug your safety strap
into a proper grounding outlet. Failure to do so could damage the
equipment.
Caution: Before servicing the USB DynaKey, power down the
terminal or PC and disconnect the terminal AC power cord. Disconnect
the cables from the workstation.
Caution: To protect the internal circuitry from damage, unplug the
AC power cord and then momentarily press the power switch ON to
drain the power supply capacitance.
Caution: The power supply cord is used as the main disconnect
device. Ensure that the socket outlet is located/installed near the
equipment and is easily accessible.
Attention: Le cordon d’alimentation est utilisé comme interrupteur
général. La prise de courant doit être située ou installée a proximite du
matériel et être facile d’accés.

6-2

Chapter 6: Hardware Service

Problem Isolation Procedures
NCR offers both on-site and mail-in service for the NCR RealPOS 5953
USB DynaKey. Before calling for service or mailing in your unit for
repair, step through the problem isolation procedures below to make
sure the DynaKey module is in need of repair. Also, your answers to
these questions may speed the servicing of your DynaKey.

Troubleshooting Table
The following table provides general troubleshooting tips for the
DynaKey. If you experience a problem with your DynaKey, please
explore the possible solution options in this table before replacing any
component in the system.
Symptom

Probable Cause

Solution

DynaKey keypad not
working

Keylock in L position

Turn Keylock to another
position

Keyboard not powered

Possible shorted condition.
Power for USB devices is
controlled by a USB
distribution switch.

DynaKey is in PC Setup mode
(LED is flashing red/green)

Power cycle the system.

DynaKey hot plugged into
terminal with terminal powered
on.

Re-boot the system

Keylock in L position

Turn Keylock to another
position

Keyboard plugged into
workstation

Plug keyboard into DynaKey
Controller Board

Keyboard not powered

Possible shorted condition.
Power for USB devices is
controlled by a USB
distribution switch.

Some keys on the
DynaKey keypad not
working

External Keyboard
not working

Chapter 6: Hardware Service

6-3

Symptom

Probable Cause

Solution

Speaker not working

Speaker harness not connected

Connect speaker harness to
DynaKey Controller Board.

MSR not working

MSR card not oriented properly

Ensure that magnetic stripe on
card is up when swiped.

MSR harness loose or broken

Ensure that the MSR harness
is securely fastened to the
DynaKey Controller Board,
and that none of the wires
have pulled loose from the
connector.

Scanner not working

Scanner not powered

Possible shorted condition.
Power for USB devices is
controlled by a USB
distribution switch.

LCD Dim/Contrast
too Light or Dark

Unit is cold

Wait 15 minutes for unit to
reach operating temperature
before measuring brightness
or contrast. Do not expose the
unit to operating temperatures
below 5 degrees C.

Unit is in direct sunlight

For best display quality, keep
the unit out of direct sunlight
or other bright light sources.

Lines in LCD Display Internal LCD harness loose

Bent pin in external LCD cable

Re-seat the LCD harness at the
DynaKey Controller Board
and LCD ends.
Check both ends of the LCD
cable for bent pins. Fix or
replace cable.

6-4

Chapter 6: Hardware Service

Symptom

Probable Cause

Solution

No display (Green
LED)

Internal LCD cable loose

Re-seat the LCD harness at the
DynaKey Controller Board
and LCD ends.

Internal backlight harness loose

Ensure that the backlight
harness is securely fastened to
the DynaKey Controller Board

7452/7453/PC: Unit in standby
mode (screen blank)

Return unit from standby as
required by application.
Ensured Keylock not in L
position.

No display (orange
LED)

PC or workstation not turned on. Turn PC or workstation ON
Cables loose

Ensure all cables are securely
fastened

Chapter 6: Hardware Service

6-5

Servicing the DynaKey Module
This section provides detailed instructions on to how to disassemble
the DynaKey.
Warning: Only properly trained personnel using proper grounding
procedures should service the DynaKey. Personal injury could occur,
or the DynaKey may be damaged.

Disassembling the DynaKey
1. Disconnect the external cable(s).
DVI
(Video In)

Powered USB
(Data/Power In)

Dual USB
(External)

Single USB
(External)

19905

6-6

Chapter 6: Hardware Service

Removing the Remote Table Top Mount
2. Remove the Left and Right Housings from the mount (one screw
on each side).

Screws (2)
19907

3. Remove the screws (4) that secure the Remote Table Top Mount to
the DynaKey module.

Screws (2)

20055

Chapter 6: Hardware Service

6-7

Removing the Back Cover
4. Remove the Access Cover by applying pressure on the release tabs
and then lifting up.

19943a

5. Remove the (7) screws that secure the Back Cover and remove the
cover.
Screws (4)

Screws (3)
19944a

6-8

Chapter 6: Hardware Service

Removing the MSR
6. Disconnect the MSR Cable (J1) from the Controller Board.
7. Remove the screws (2) that secure the MSR assembly.
8. Push the plastic latching tab down and remove the MSR assembly.
Screws (2)

Tab

MSR Cable

19945

9. Remove the screw that secures the MSR module.
Note: When reassembling the MSR, notice there are actually two
screws used to mount the MSR. One was removed in the previous
step (7).

MSR Screw

17193

Chapter 6: Hardware Service

6-9

MSR Cleaning Cards
Part

Part Number

MSR Cleaning Card, Dry

998-0052929

MSR Cleaning Card, Wet

603-9004998

Removing the Speaker Assembly
10. Disconnect the speaker cable from Controller Board.
11. Slide the speaker out of the metal fingers on the LCD Bracket.

Speaker
20062

6-10

Chapter 6: Hardware Service

Removing the Controller Board
12. Disconnect the cables on the Controller Board.
•

LCD Backlight Connectors

•

LCD Connector

•

Speaker Connector

•

LED Board Connector

•

Keypad Connectors

•

MSR Connector

•

Keylock Connector

Keypad
Keylock

LED

LCD Backlight
Speaker

MSR

LCD

20056

Chapter 6: Hardware Service

6-11

13. Remove the screws in the Controller Board and in the Connector
Bracket (6 screws).
14. Remove the board.
Note: Verify all are cables free and out of the way prior to
removal.

Screws (4)

Screws (2)
20067

6-12

Chapter 6: Hardware Service

Removing the LCD
15. Remove the screws (4) that secure the LCD Bracket to the Front
Bezel.

Screws (4)

20061

16. Remove the LCD Bracket Assembly. Verify that all cables are free
before removing the LCD bracket.

Chapter 6: Hardware Service

6-13

17. Remove the screws (4) that secure the LCD to the LCD Bracket.

Screws (4)

USB LCD Bracket

LCD

20066

6-14

Chapter 6: Hardware Service

Removing the Keypad
18. Remove the screws (3) that secure the Keypad to the Front Bezel.
Screws (3)

19924

19. Remove the keypad.

Chapter 6: Hardware Service

6-15

Removing the Keylock Adapter Assembly
20. To Remove Keylock assembly, squeeze the plastic retainers and
push the Keylock assembly out the front of the unit.

Plastic
Retainers
16990

6-16

Chapter 6: Hardware Service

21. Remove the Keylock by prying the Retaining Clip off with a small
screwdriver.
22. The LED Board can be removed by prying off the Tinnerman Clip.

Keylock Retaining Clip

Tinnerman Clip

19925

Replacing the Keylock assembly
1. Align the tabs and snap into place.
2. Carefully route the wires through the bezel.

Re-Assembling the DynaKey
To re-assemble the DynaKey module, use the reverse order of the
previous procedures. In addition, check the following:
1. Before closing the cabinet, check the LCD to make sure there are no
fingerprints or lint particles on it.
2. Make sure the cables are routed properly before closing the cabinet.

Chapter 6: Hardware Service

6-17

Controller Board
Connector Identification
LED
(J5)

LCD Backlight
(J7, J8)

Keypad
(J2, J3)

Speaker
(J10)

Not Used
(J14)

MSR
(J1)
Keylock
(J6)
Not Used
(J4)
LCD
(J18)

Single Port External USB
(J9)
Dual Port External USB
(J11)
Powered USB (Input)
(J15)

DVI
(J16)

19936

6-18

Chapter 6: Hardware Service

Connector Pin-Out Information
DVI Connector
Pin

Symbol

Description

CH2-

½ of Channel 2 differential pair

CH2+

½ of Channel 2 differential pair

GND

TMDS Data 2/R Shield Ground

N/c

Unused 2nd DVI Link

N/c

Unused 2nd DVI Link

DDC_CLK

DVI DDC Clock

DDC_Data

DVI DDC Data

n/c

No connection

CH1-

½ of Channel 1 differential pair

CH1+

½ of Channel 1 differential pair

GND

TMDS Data 1/3 Shield Ground

n/c

Unused 2nd DVI Link

n/c

Unused 2nd DVI Link

+5V

Power for DDC EEPROM

GND

Ground

LVHPDET

Hot Plug Detect

CH0-

½ of Channel 0 differential pair

CH0+

½ of Channel 0 differential pair

GND

TMDS Data 0/5 Shield Ground

n/c

Unused 2nd DVI Link

Chapter 6: Hardware Service

Symbol

Description

n/c

Unused 2nd DVI Link

GND

TMDS Clock Shield Ground

CLOCK+

½ of Clock differential pair

CLOCK-

½ of Clock differential pair

25 (C1)

ENAVDDMAG

Magna ENA_VDD

26 (C2)

TFT_SEL2

Magna Panel ID2

27 (C3)

TFT_SEL1

Magna Panel ID1

28 (C4)

TFT_SEL0

Magna Panel ID0

29 (C5)

GND

Ground

GND

Ground

Powered USB Connector
Pin

Symbol

Description

GND

+12V Return

GND

USB Ground

+12V

+12V Power

DATA+

USB Data+

+12V

+12V Power

DATA-

USB Data-

GND

+12V Return

+5V

USB Power

Shell

FRAME

Frame Ground

6-19

6-20

Chapter 6: Hardware Service

USB Connectors
Pin

Signal Name

Typical Wiring Assignment

VBUS

Red

D-

White

D+

Green

GND

Black

Shell

Shield

Drain Wire

Chapter 6: Hardware Service

6-21

Cables
DVI to DVI
497-0422831 - 1.0 m
(1416-C723-0010)
497-0422832 - 4.0 m
(1416-C723-0040)

DVI
(Terminal)

DVI
(5953)

19725b

Powered USB (12 V) to 2 x 4 Locking Connector
497-0424838 - 1.0 m
(1416-C757-0010)
497-0424839 - 4.0 m
(1416-C757-0040)
Powered USB
(5953)

Powered USB
(Terminal)
20059

DVI to CHAMP
497-0423054 - 1.0 m
(1416-C729-0010)
497-0423055 - 4.0 m
(1416-C729-0040)
DVI
(5953)

CHAMP
(Terminal)
20060

6-22

Chapter 6: Hardware Service

DynaKey Cleaning Procedures
NCR keyboards are designed for general retail applications. These
products are resistant to spills and dust. However, these products are
not spill proof or dust proof.
To maintain proper keyboard operation, users should prevent water,
beverages, or cleaning agents from being introduced into the keyboard
during storage, operation, or cleaning.
To clean your keyboard, use the following procedures:
1. Turn off power to your workstation.
2. Unplug keyboard cable from your workstation.
3. Spray liquid cleaner (such as window cleaner spray or a product
designed for cleaning office computer equipment) onto a soft cloth
to wipe the keys and housing clean. Do not spray liquid cleaners
directly onto the keyboard. Let the keyboard dry completely before
reusing.
4. Use either a canned air type office supply product or a small
vacuum to remove dust or foreign objects from between the keys.

Cleaning the Glass
1. Spray an ammonia-based glass cleaner on a soft cloth and gently
wipe the glass screen clean.
Warning: Do not use any other types of cleaners such as vinegar,
solvents, or degreasers. These can damage the screen.
2. Wipe the screen and edges dry.
3. Allow the glass and screen edges to completely dry before using
the unit.
4. When cleaning has been completed, plug in the keyboard cable and
power on the workstation.

Index

—5—
5953 DynaKey
Table-top mount, 3-5
5953-K023 Checkstand Mount
installing, 3-11
5953-K023 Table Top Mount, 24

—C—
Cable Length Limitations, 2-2
Cables
DVI to CHAMP, 6-21
DVI to DVI, 6-21
Powered USB, 6-21
Checkstand Mount
installing, 3-11
Cleaning the Glass, 6-22
Compatibility, 1-2
Configurable Keyclick Tone, 4-8
Connecting to the Host, 3-4
Connector Panel Access, 3-3
Connector Pin-Out
Information, 6-18

—D—
Dimensions, 2-3

Disassembling the DynaKey, 65
Double-high/Double-wide
Keys, 4-4
DynaKey Cleaning, 6-22

—E—
Electrical Environment, 2-2

—F—
Features, 1-2
Firmware, 4-1
FPGA (field programmable
gate array), 4-1
FPGA Firmware Defaults, 4-2

—I—
Integrated Customer Display
installing, 3-6

—K—
Keyboard Matrix for 5932 USB
DynaKey (PID 0x0320), 4-5
Keylock
positions, 1-4
Keylock Positions, 1-4

Index-2

—M—
MSR Cleaning Cards, 6-9
Multi-Color Power LED, 1-3

—N—
NCR Platform Software
Components, 4-9
NCR USB DynaKey Control, 49
NCR USB DynaKey Control
Data Capture Registry, 4-12
NCR USB DynaKey Control
Parameterization Registry
Values, 4-11
NCRUsbKeyboardCtl, 4-12, 4-13
NCRUsbKeyboardCtl HID
usages, 4-2
NCRUsbKeyClickCtl, 4-9

—O—
Operating Range, 2-1

—P—
Physical Environment, 2-1
Power Consumption, 2-2
Problem Isolation Procedures,
6-2
Programmable Key Matrix, 4-4
Programming, 4-1
USB DynaKey Capabilities, 41

—R—
Remote Table Top Mount
installing, 3-4

—S—
Screen Saving
unblanking the LCD, 3-19
Screen Saving Feature, 3-19
Serial Number Location, 3-2
Service and Repair, 6-1
Servicing the DynaKey Module,
6-5
Set USB Key Clicks
Application, 4-13
Set USB Key Matrix
Application, 4-12
SetUsbKeyClick, 4-13
SetUsbKeyMatrix, 4-12
Speaker, 1-5
Special Keypad Mode, 3-15

—T—
Table Top Mount, 2-4
Troubleshooting Table, 6-2

—U—
Unique POS Capabilities, 4-2
USB DynaKey Capabilities, 4-1
USB DynaKey Tone
Frequencies, 4-8

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