NEC of America 7N4S13A PCS GSM Phone with Bluetooth and RFID User Manual
NEC Corporation of America PCS GSM Phone with Bluetooth and RFID Users Manual
Users Manual
131
Package Contents ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 132
USIM PINs ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 134
Codes ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 134
Specifications ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 134
Display Indicators & Key Assignments ・ ・ ・ ・ ・ ・ ・ 135
Opening and Closing Handset ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 136
Menu List ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 137
Basic Operations ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 138
Mobile Widget ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 138
Calls ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 139
Text Entry ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 140
Messaging ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 141
Phone Book ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 141
Voice Mail ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 142
Camera ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 142
Digital TV ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 142
Yahoo! Keitai ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 143
Music Player ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 143
Managing Files ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 144
Software Update ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ 144
Before Using Handset 132
Getting Started 135
Handset Functions 138
General Notes 145
Customer Service 148
See Online English Manual* for "Safety Precautions."
*May be unavailable at time of purchase.
http://www.softbank.jp/mb/r/support/931n/
First Step Guide
132
133
1 Press and slide to remove cover
1 Open Port Cover and connect AC Charger
2 Plug AC Charger into an AC outlet
Charging Indicator lights red while charging;
may take up to approximately 120 minutes.
3 Unplug AC Charger, then disconnect
handset
Press and hold Release Tabs to disconnect.
2 Insert battery 3 Replace cover
・Use only specified AC Charger (sold separately).
Battery Installation
Charging
Port Cover
Blades
AC Outlet
AC Charger
External Device
Port
Release Tabs
3
1
2
Connector
Align tabs with handset
grooves and slide cover shut.
Tabs on the underside
・Handset (931N)
・Battery (NEBAN1)
・Stereo Earphone Conversion Cable (NELAH1)
・Starter Guide
・Warranty (Handset)
Please use your handset responsibly. Inappropriate handset use can be both dangerous
and bothersome. Please take care not to disturb others when using handset. Adjust
handset use according to your surroundings.
1 Slide in USIM Card (IC chip facing down)
2 Push USIM Card in completely
Press and hold q
・USIM Card must be inserted to use handset.
・Before inserting/removing USIM Card, turn
handset power off and remove battery.
Package Contents
Manner Mode
USIM Card Installation
■ Minding Mobile Manners
■ Activating/Canceling Manner Mode
Notch
USIM Card
Slot
USIM Card
Slide in USIM
(IC chip down)
Before Using Handset
Before Using Handset
134
135
Display Indicators & Key Assignments
Battery Level
Signal Strength
Packet Transmission Ready
Unread Message(s)
Memory Card Inserted
Manner Mode
Alarm Set
New Voice Mail
Open Mail menu. Execute Upper
Left Softkey function.
Open Main menu. Execute Lower
Left Softkey function.
Initiate/answer calls.
o
i
r
Side Keys
Zz: Increase volume.
Tx: Decrease volume.
Ya: Keypad locks
when pressed in
Touch Style.
Key illustrations are simplified and differ in
appearance from actual handset keys.
Delete characters/numbers.
Return to previous window.
Enter characters/numbers.
t
0
q
∼
Multi Selector
Select menu items, scroll pages, etc. In
this guide, Multi Selector operations
are indicated as shown below.
Xc : Press Xf or Xg
Xv : Press Xh or Xj
Xb : Press Xf, Xg, Xh or Xj
Access Yahoo! Keitai. Execute
Upper Right Softkey functions.
Access shortcut. Execute Lower
Right Softkey functions.
Turn handset power on/off.
Return to Standby.
p
u
y
Xj
Xd
Xg
Xf
Xh
A four- to eight-digit code used to prevent
unauthorized handset use.
A four-digit number required to use some
handset functions. The code is 9999 by default.
A four-digit number assigned at initial
subscription. Required to access Voice Mail
via landlines or to subscribe to fee-based
information.
Required to reset total call time/cost and
set cost limit.
・If Network Password is incorrectly entered
three times, Call Barring settings are locked.
Network Password and Center Access Code
must be changed. For details, contact SoftBank
Mobile Customer Center, General Information.
USIM PINs
■ PIN1
Codes
■ Security Code
■ Center Access Code
PIN1/PIN2 Lock is activated if PIN1/PIN2 is
incorrectly entered three times. Enter PUK
(Personal Unblocking Key) to unlock. For
details, contact SoftBank Mobile Customer
Center, General Information.
・PIN1 and PIN2, 9999 by default, can be changed.
■ PIN Lock & Cancellation (PUK)
A four-digit number assigned at initial
subscription. Required to restrict
incoming/outgoing calls (Call Barring).
■ Network Password
■ PIN2
Specifications
*Approximate value
Voice Call: 220 min.*
Video Call:100 min.*
580 hrs*
120 min.*
109×50×13.9 mm*
(handset closed, excl. protrusions)
111 g*
Continuous Talk Time
Continuous Standby Time*
Charging Time
Dimensions (W
×
H
×
D)
Weight (incl. battery)
Getting Started
Getting Started
136
137
Menu List
・Inbox
・Outbox
・Draft
・
Tomomato-Mail BOX
・Compose Message
・Compose SMS
・Server Mail
・Retrieve New
・Templates
・Mail Setting
Mail
・Watch TV
・Program Guide
・
Booking Program List
・
Timer Recording List
・Result Timer Rec
・TV Link
・Channel List
・Channel Settings
・User Settings
TV
・Photo Mode
・Movie Mode
・Voice Mode
・Quick Album
・Videos
Camera
・Mobile Widget
・S! Quick News
・
S! Info Ch./Weather
・BookSurfing
Entertainment
・Style Mode Setting
・Incoming Call
・Talk
・Dialing
・Video Call
・Display
・Call Time/Charge
・Clock
・Security
・
Style Change Setting
・
External Connection
・
Connection Settings
・Int'l Roaming Set
・Optional Services
・WLAN Setting
・Other Settings
Settings
・Alarm
・Schedule
・Calculator
・Dictionary
・Text Memo
・To Do List
・Life History Viewer
・S! GPS Navi
・Osaifu-Keitai
・S! Addressbook
Back-up
・Account Details
・Bar Code Reader
・Text Reader
・Receive Ir Data
・Bluetooth
・Play/Erase Msg.
・Play/Erase VC Msg.
・Voice Memo
・Voice Announce
・Forwarding Image
・microSD Manager
・USIM Operation
Tools
・My Picture
・Melody
・S! Appli
・Widget
・Ring Songs・Music
・Videos
・Books
・TV
・PDF
・Other Documents
Data Folder
・Yahoo! Keitai
・Bookmark
・Saved Pages
・History
・Enter URL
・PC Site Browser
・Browser Settings
Yahoo! Keitai
・S! Appli List
・Settings
・Information
S! Appli
・Received Calls
・Dialed Calls
・Blog/Mail Member
・Tomo-Den
・Common Phrases
・Own Dictionary
・DL Dictionary
Own Data
・Download Music
・Search Music
・Resume Play
・Playlist
・Inbox
・WMA
・microSD
Music
Phone Book
Opening and Closing Handset
Rotate Display to change the operation style.
Touch Style
(Handset closed)
Share Style
Share Style Communication Style
（Handset open）
138
139
Basic Operations
Press and hold y
Handset Power On/Off
■ Power On
Press and hold y
■ Power Off
・When initial settings prompt appears in
Japanese, select NO and press d. Change
interface language to English (see "English
Interface" below), restart handset and follow
onscreen instructions for initial setup.
English Interface
i⇒ ⇒d⇒ ⇒d⇒
Language ⇒d⇒English ⇒d
設定 ディスプレイ
My Number
i⇒0
Date & Time
i⇒Settings ⇒d⇒Clock ⇒d⇒
Set Main Time ⇒d⇒Auto Time
Adjust ⇒d⇒Manual (Date Time Set) ⇒
d⇒A time zone⇒d⇒Enter year,
date, and time⇒d
Network Settings
i⇒Settings⇒d⇒Connection Settings
⇒d⇒Retrieve NW Info⇒d⇒YES⇒d
Retrieve network information to use network-related
services.
To manually update network settings:
Mobile Widget
f⇒b⇒An icon⇒d
Using Widgets
Download and add widgets to Desktop.
Downloading Widgets
1 i⇒Entertainment ⇒d⇒Mobile
Widget ⇒d⇒Widget Contents ⇒d
⇒Download Widget ⇒d⇒YES⇒d
2 Select widgets to download⇒d(twice)
3 Paste on Desktop ⇒d⇒Select a
Desktop Page⇒d⇒Move into position
⇒d
i⇒Entertainment⇒d⇒Mobile Widget
⇒d⇒Widget Contents⇒d⇒
Select a widget⇒u⇒Paste on Desktop
⇒d⇒Select a Desktop page⇒d⇒
Move into position⇒d
Add Widgets to Desktop
f⇒p⇒Select a Desktop page⇒d
Switching Desktop Pages
・Select from four Desktop
pages. Add up to five widgets
per Desktop page.
Calls
Voice Call
1 Enter number with area code⇒r
2 y to end call
Redialing
1 j⇒An entry⇒r
2 y to end call
Video Call
1 Enter number with area code⇒o
2 y to end call
Main
window
Call time Sub
window
Video call
settings
Calling Abroad from Japan
1 Enter number⇒u⇒Int'l Call ⇒d⇒
A country⇒d⇒An International
prefix number ⇒d⇒r
2 y to end call
No application required.
For details on International Call, see:
http://mb.softbank.jp/en/global_services/global_roaming/
Global Roaming
Make calls while overseas.
1 Press and hold 0
2 Enter country code and phone number
with area code (excluding the first "0")
⇒r
Handset Functions
Handset Functions
140
141
Answering a Call
1 r
2 y to end call
・Global Roaming Service may require prior
application.
Details and applications are available online:
http://mb.softbank.jp/en/global_services/global_roaming/
・931N is compatible with 3G, GSM, and Wireless
LAN networks.
Answering Machine
i⇒Settings ⇒d⇒Incoming Call ⇒
d⇒Answering Machine⇒d⇒ON ⇒
d⇒Select an outgoing message⇒d⇒
Enter ring time
■ Activating
d⇒Select or ⇒d⇒A message
⇒d
■ Playing Messages
Text Entry
Setting Input Method
In a text entry window, u⇒CHG Input
Method ⇒d⇒Mode 1 (5-Touch) or
Mode 3 (T9 Input) for English entry⇒d
Toggling Character Types
In a text entry window, o
Kanji/hiragana
Katakana
Alphanumerics
Numbers
Examples
227⇒g⇒Select car ⇒d
■ Entering "car" in T9 Input Mode
2(three times)⇒j⇒2⇒7(three
times)⇒d
■ Entering "car" in 5-touch Mode
S! Mail/SMS
Customizing Address
o⇒Mail Setting ⇒d⇒Custom
Mail Address ⇒d⇒Follow onscreen
instructions
Change alphanumerics before @ of the default
e-mail address to help reduce spam.
Messaging
■ S! Mail
Exchange messages with e-mail compatible
handsets, devices or PCs. Attach images, melodies
and other files.
■ SMS
Exchange short text messages with SoftBank
handsets.
Sending Messages
o⇒Compose Message* or Compose
SMS ⇒d⇒ ⇒d⇒Enter address
⇒d(⇒ ⇒d⇒Enter subject⇒d)*
⇒ ⇒d⇒Enter text⇒d (⇒p⇒
Attach files)*⇒o
*Options for S! Mail
Receiving Messages
Received Result window appears⇒Mail
⇒d⇒Select a message⇒d
Phone Book Entry Items
Phone Book
■ Phone Number
Save up to four numbers on handset per entry.
■ E-mail Address
Save up to three addresses on handset per entry.
Saving to Phone Book
i⇒Phone Book⇒d⇒u⇒Add to
Phone Book⇒d⇒Phone⇒d⇒ ⇒
d⇒Enter last name⇒d⇒Enter reading
⇒d⇒ ⇒d⇒Enter first name⇒d⇒
Enter reading⇒d⇒ ⇒d⇒
Enter phone number⇒d⇒An icon⇒d
⇒ ⇒d⇒Enter e-mail address⇒d⇒
An icon⇒d⇒o
142
143
Editing Entries
g⇒Search and select an entry⇒d⇒
u⇒Edit Phone Book ⇒d⇒An item⇒
d⇒Edit⇒d⇒o⇒YES ⇒d
Dialing from Phone Book
g⇒Search and select an entry⇒d⇒
v to select a number⇒r
*Perform this step when No Answer is selected.
Activating
i⇒Settings⇒d⇒Optional Services⇒
d⇒Voice Mail/Divert⇒d⇒Voice Mail
ON ⇒d⇒YES⇒d⇒No Answer or
Always⇒d (⇒A ring time⇒d)*
Voice Mail
・To switch to English voice guidance, press
212 while Japanese voice guidance
is playing.
i⇒Settings⇒d⇒Optional Services
⇒d⇒Voice Mail/Divert ⇒d⇒
Play Messages ⇒d⇒YES ⇒d⇒
Follow voice guidance
Playing Messages
Capturing Still Images
1 i⇒Camera⇒d⇒Photo Mode⇒
d
Alternatively, press and hold a.
2 Frame subject⇒d
Camera
Recording Videos
i⇒Camera⇒d⇒Movie Mode⇒d⇒
Frame subject⇒d⇒d
i⇒TV ⇒d⇒Channel Settings ⇒d⇒
Select Area ⇒d⇒Select area⇒d⇒
Select prefecture/city⇒d⇒YES ⇒d
Initial Setup
Digital TV
i⇒TV ⇒d⇒Watch TV ⇒d
⇒Use Keypad to select a channel
Watching TV
Channel
Signal Strength Subtitles
Program Title
Volume
PC Site Browser
Press and hold p⇒PC Site Browser ⇒
d⇒Home ⇒d⇒A menu Item⇒d
Record Programs
1 Activate TV⇒Press and hold o
Recording starts.
2 o
Recording ends.
Yahoo! Keitai
Accessing Yahoo! Keitai
p⇒ ⇒d⇒English ⇒d
⇒A menu Item⇒d
メニューリスト
i⇒Music ⇒d⇒Playlist ⇒d⇒u⇒
Create Playlist ⇒d⇒A folder⇒d⇒
A file⇒d⇒o⇒Edit playlist name⇒d
Adding Playlists
i⇒Music⇒d⇒A folder⇒d⇒A file
⇒d
Playing Music
Music Player
Artist
Title Elapsed Playback
Time/Total
Playback Time
Volume
Current
Track
Using Playlists
i⇒Music ⇒d⇒Playlist ⇒d⇒
A playlist⇒d
144
145
Download and install USB Driver beforehand.
http://www.n-keitai.com/guide/download/
i⇒Music⇒d⇒Playlist⇒d⇒
A playlist⇒d⇒u⇒Edit Playlist⇒d⇒
Add Music⇒d⇒A folder⇒d⇒A file⇒
d⇒o⇒YES⇒d
Importing/Adding Tracks
Opening Files
i⇒Data Folder ⇒d⇒A folder⇒d⇒
A file⇒d
Memory Card Installation
Formatting Memory Card
i⇒Tools ⇒d⇒microSD Manager ⇒
d⇒u⇒microSD format ⇒d⇒
Enter Security Code⇒d⇒YES ⇒d
Managing Files Precaution
Software Update
・Power off and restart handset beforehand.
・Fully charge battery beforehand.
・Choose a location with good signal
reception and do not change locations
during updates.
Updating Software
i⇒Settings ⇒d⇒Other Settings ⇒
d⇒Software Update ⇒d⇒
Software Update ⇒d⇒
Follow onscreen instructions
Logo should face up
Handset, Battery & Charger
Use SoftBank specified devices (Battery, AC Charger or Desktop Holder) only.
Use of non-specified devices may cause Battery to leak, overheat, rupture or ignite;
or may cause Charger to overheat, ignite or malfunction.
Battery
Do not dispose of batteries as municipal waste.
Bring used batteries to the nearest SoftBank Shop or recycling center after insulating
the terminals with tape. Be sure to observe local regulations on battery disposal.
Avoid extremely cold and high temperatures. Use handset at an ambient temperature of
5 to 35°C, and humidity of 45 to 85%. If handset is left in an extremely hot place,
handset may power off automatically.
Electromagnetic Waves
For body-worn operation, this handset has been tested and meets RF exposure guidelines when used
with accessories containing no metal, that position handset a minimum of 15 mm from the body. Use
of other accessories may not ensure compliance with RF exposure guidelines.
FCC Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
●
conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the manufacturer responsible for compliance
●
could void the user's authority to operate the equipment.
FCC Information to User
931N has been tested and found to comply with the limits of a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio
Prohibited
Compulsory
General Notes
General Notes
146 147
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation; if this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
●
Increase the separation between the equipment and receiver.
●
Connect the equipment into an outlet on a circuit different from that to which the receiver is
●
connected.
Consult the dealer or an experienced radio or TV technician for help.
●
FCC RF Exposure Information
931N is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission
limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of
the U.S. Government.
The guidelines are based on standards that were developed by independent scientifi c organization
through periodic and thorough evaluation of scientific studies. The standards include a substantial
safety margin to assure the safety of all persons, regardless of age and health.
The infl uence on the human body of radio waves emitted from mobile phones is measured employing
a unit known as the Specifi c Absorption Rate (SAR). The SAR limit set by the FCC is 1.6 W/kg. The tests
are performed in positions and locations (e.g. at the ear and worn on the body) as required by the FCC
for each model.
The maximum SAR value for this model handset when tested for use at the ear is 0.274 W/kg and when
worn on the body, as described in this guide, is 0.451 W/kg.
Body-worn Operation; this device was tested for typical body-worn operations with the back of the
handset kept 1.5 cm from the body. To maintain compliance with FCC RF exposure requirements, use
accessories that maintain a 1.5 cm separation distance between the user’s body and the back of the
handset. The use of belt clips, holsters and similar accessories should not contain metallic components
in its assembly. Non-compliance with the above restrictions may result in violation of FCC RF Exposure
guidelines.
The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure
requirements, and should be avoided. The FCC has granted an Equipment Authorization for this model
handset with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines.
SAR information on this model handset is on fi le with the FCC and can be found under the Display
Grant section of https://gullfoss2.fcc.gov/oetcf/eas/reports/GenericSearch.cfm after searching on FCC ID
A98-7N4S13A.
Additional information on Specifi c Absorption Rates (SAR) can be found on the Cellular Telecommunications &
Internet Association (CTIA) website:
http://www.phonefacts.net.
European RF Exposure Information
931N is a radio transmitter and receiver. This product has been confirmed not to exceed the limits
recommended by international guidelines for radio frequency.
These guidelines were developed by the independent scientifi c organization International Commission
on Non-Ionizing Radiation Protection (ICNIRP) and include a substantial safety margin to assure the
safety of all persons, regardless of age and health.
The infl uence on the human body of radio waves emitted from mobile phones is measured employing
a unit known as the Specifi c Absorption Rate (SAR). The SAR limit for mobile devices is 2 W/kg. The
maximum SAR value for this model handset, when placed on the ear, is XXXXX W/kg*. As mobile
devices offer a range of functions, they can be used in other positions, such as on the body as described
in SoftBank's Body SAR Policy. In this case, the maximum SAR value is XXXXX W/kg.
Since the SAR is measured at the highest transmitting power level, the actual SAR during a call is
usually much lower. This is because mobile phones are designed to operate at their minimum power
levels necessary to communicate with base stations.
The World Health Organization (WHO) has stated that present scientific information about mobile
phone use does not indicate any adverse effects on the human body. They recommend limiting talking
time or using a handsfree device to keep the mobile phone away from the head and body to reduce
infl uence of exposure to radio waves.
Additional information can be found at the WHO website:
http://www.who.int/emf
* Measurements with handset placed on the body are carried out in accordance with the FCC standards.
The values are based on European requirements.
931N is declared to conform with the essential requirements of European Union Directive 1999/5/EC
Radio and Telecommunications Terminal Equipment Directive 3.1(a), 3.1(b) and 3.2.
The Declaration of Conformity can be found on the following website: http://www.n-keitai.com/
148
If you have any questions about SoftBank handsets or services, call General Information. For repairs,
call Customer Assistance.
SoftBank Mobile Customer Center
From a SoftBank handset, dial toll free at
157 for General Information or 113 for
Customer Assistance.
SoftBank Mobile Global Call Center
0088-240-157
0088-240-113
0088-241-157
0088-241-113
0088-242-157
0088-242-113
0088-250-157
0088-250-113
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima,
Niigata, Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi,
Gunma, Yamanashi, Nagano, Toyama, Ishikawa, Fukui
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane,
Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki,
Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa
Aichi, Gifu, Mie, Shizuoka
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
Subscription Area Contact
From outside Japan, dial +81-3-5351-3491*
(International charges will apply)
*Call immediately if handset/USIM is lost or stolen while outside Japan.
Call These Numbers Toll Free from Landlines
Customer Service
Customer Service