NEC of America GT890 IP Multimedia Phone User Manual UI3 GT890

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ITX-3370-1(BK)TEL
ITX-3370-1W(BK)TEL
IP Multimedia Phone for AndroidTM
User Guide
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
The device complies with FCC radiation exposure limits set forth an uncontrolled environment and it also
complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance
with provided instructions and the antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna
installation instructions and consider removing the no-collocation statement.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Caution
Any changes or modification not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
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CE DECLARATION OF CONFORMITY
This transmitter complies with the essential requirements and provisions of directives 2014/53/EU,
2014/30/EU, 2015/35/EU and subsequent amendments, according to standards
ETSI EN 300 328 V2.1.1 (2016-11);
11); EN 301 893 V2.1.1 (2017
(2017-05)
ETSI EN 301 489-1 V2.1.1 (2017-02);
02); ETSI EN 301 489
489-17 V3.1.1 (2017-02)
EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
1:2006+A11:2009+A1:2010+A12:2011+A2:2013
EN 62311: 2008; EN62479: 2010
Manufacturer:
EUT Feature
Tx/Rx Frequency
2402~2480 MHz
2402~2480 MHz
2412~2472 MHz
Range
5150~5250 MHz
5250~5350 MHz
5470~5725 MHz
Number of Channels
79
40 (37 hopping + 3
13
advertising channels)
UNII Band I:
802.11a/n
802.11a/n-HT20-VHT20:
4 channels
802.11n-HT40:
HT40: 2 channels
UNII Band II:
802.11a/n
802.11a/n-HT20:
4 channels
802.11n-HT40:
HT40: 2 channels
UNII Band III:
802.11a/n
802.11a/n-HT20:
11 channels
802.11n-HT40:
HT40: 5 channels
Carrier Frequency of
f=2402+k MHz
f=2402+k MHz
Each Channel
(k=0,1,2….,78)
(k=0,2,4…,39)
Antenna Type/Gain
Internal PCB Antenna /
Type of Modulation
Internal PCB Antenna
Internal PCB Antenna /
Internal PCB Antenna /
gain 3 dBi
/ gain 3 dBi
gain 3 dBi
gain 4 dBi
Bluetooth BR 1Mbps: GFSK
Bluetooth LE: GFSK
802.11b: DSSS (DBPSK /
802.11a/n: OFDM (BPSK / QPSK /
Bluetooth EDR 2Mbps:
DQPSK / CCK)
16QAM / 64QAM)
π/4-DQPSK
802.11g/n: OFDM (BPSK /
Bluetooth EDR 3Mbps:
QPSK / 16QAM / 64 QAM)
8DPSK
Operation
0 °C ~ +40 °C
temperature
Storage temperature
-10 °C ~ +60 °C
Humidity
10 ~ 90% non-condensing
Domestic use
Industrial use Class B
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Caution:: Exposure to Radio Frequency Radiation
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance of 20 cm between the radiator and
your body.
CE Authentication
Hereby, we declares that the radio equipment ITX-3370-1(BK)TEL/ITX-3370-1W
1W (BK)TELis
(BK)TEL in compliance
with Directive 2014/53/EU.
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GNU GPL INFORMATION
ITX-3370-1(BK)TEL/ITX-3370-1W (BK)TEL firmware contains third-party software licensed under the GNU
General Public License (GPL). We use software under the specific terms of the GPL. Please see the GNU
General Public License (GPL) for the exact terms and conditions of the license.
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Table of Content
DOCUMENT PURPOSE ............................................................................................... 13
WELCOME .................................................................................................................... 14
PRODUCT OVERVIEW ................................................................................................. 15
Feature Highlights ........................................................................................................................... 15
ITX-3370 Technical Specifications ................................................................................................... 16
GETTING STARTED ..................................................................................................... 18
Equipment Packaging ..................................................................................................................... 18
ITX-3370 Phone Setup ................................................................................................................... 18
Using the Phone Stand ............................................................................................................ 19
Using the Slots for Wall Mounting............................................................................................. 19
Connecting the ITX-3370 ................................................................................................................ 19
Description of the ITX-3370............................................................................................................. 21
Front View ............................................................................................................................... 21
Back View ................................................................................................................................ 22
Side View................................................................................................................................. 23
Connecting and Setting Up the ITX-3370 ........................................................................................ 23
Using the Phone Stand ............................................................................................................ 23
Using the Slots for Wall Mounting............................................................................................. 24
Connecting the ITX-3370 ................................................................................................................ 25
GETTING TO KNOW ITX-3370 ..................................................................................... 26
Use the Touchscreen ...................................................................................................................... 26
Use the Desktop ............................................................................................................................. 28
Desktop Menu.......................................................................................................................... 28
Add Widget to Desktop ............................................................................................................ 29
Manage Desktop Items ............................................................................................................ 30
Set Wallpapers ........................................................................................................................ 32
Manage Running Applications .................................................................................................. 32
Idle Screen ..................................................................................................................................... 33
Switch Idle Screens ................................................................................................................. 33
Set Up Idle Screen ................................................................................................................... 34
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Use the Status Bar .......................................................................................................................... 35
Notifications in Status Bar ............................................................................................................... 38
System Settings in Status Bar .................................................................................................. 40
Use the ITX-3370 Keys ................................................................................................................... 41
Keypad Shortcut Functions ...................................................................................................... 41
Use the On-Screen Keyboard ......................................................................................................... 42
Use the Message Waiting Indicator ................................................................................................. 44
MAKE PHONE CALLS ................................................................................................. 45
Register SIP Accounts .................................................................................................................... 45
Account Status......................................................................................................................... 45
Configure SIP Account ............................................................................................................. 46
Dial a Number Directly .................................................................................................................... 47
Redial ............................................................................................................................................. 48
Dial a Number via Contact .............................................................................................................. 48
Dial a Number via Call History ........................................................................................................ 48
Answer a Call ................................................................................................................................. 49
Single Incoming Call ................................................................................................................ 49
Multiple Calls/Call Waiting ........................................................................................................ 51
Call Progress Status ................................................................................................................ 52
Call Hold ......................................................................................................................................... 52
Call Recording ................................................................................................................................ 53
Mute ............................................................................................................................................... 53
Turn on Video during Audio Call ...................................................................................................... 54
Switch Audio Channel During Call ................................................................................................... 55
Call Transfer ................................................................................................................................... 56
Blind Transfer........................................................................................................................... 56
Attended Transfer .................................................................................................................... 57
7-Way Conference .......................................................................................................................... 60
Initiate Conference ................................................................................................................... 60
Remove Party from Conference ............................................................................................... 63
End Conference ....................................................................................................................... 64
Hold and Resume Conference ................................................................................................. 64
Auto Conference Mode ............................................................................................................ 64
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Missed Call ..................................................................................................................................... 64
DND (Do Not Disturb) ..................................................................................................................... 65
Voicemail/Message Waiting Indication ............................................................................................. 66
Call Forward ................................................................................................................................... 67
Call Features .................................................................................................................................. 69
CONTACT ..................................................................................................................... 72
Local Contacts ................................................................................................................................ 72
Add Single Contacts ....................................................................................................................... 72
Import/Export Contacts ................................................................................................................... 73
Download Contacts ......................................................................................................................... 75
Search Contacts ............................................................................................................................. 76
Use Contacts .................................................................................................................................. 77
Make a Call to Contacts ........................................................................................................... 77
Select Contacts........................................................................................................................ 77
Add Contacts to Favorites ........................................................................................................ 77
Edit Contacts ........................................................................................................................... 78
Send Contacts to Desktop Shortcut .......................................................................................... 78
Share Contacts Via Bluetooth .................................................................................................. 79
Add Contacts to Blacklist ......................................................................................................... 79
Add Group ............................................................................................................................... 79
Add contacts to Group ............................................................................................................. 80
Contacts Storage Status .......................................................................................................... 80
HARASSMENT INTERCEPTION .................................................................................. 82
Blocked Contacts ............................................................................................................................ 82
Block History................................................................................................................................... 82
Delete Block History ................................................................................................................. 83
Edit Blacklist ............................................................................................................................ 83
Intercept Anonymous calls .............................................................................................................. 85
CALL HISTORY ............................................................................................................ 86
Local Call History ............................................................................................................................ 86
Dial Out from Call History ......................................................................................................... 87
Call History Options ................................................................................................................. 87
Delete Call History ................................................................................................................... 87
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Call History Details................................................................................................................... 88
FILE MANAGER ........................................................................................................... 89
Files Operations.............................................................................................................................. 89
Copy and Paste Files ............................................................................................................... 89
Move Files ............................................................................................................................... 90
Send Files ............................................................................................................................... 91
Delete Files.............................................................................................................................. 92
Rename a File ......................................................................................................................... 92
File Categories ............................................................................................................................... 93
GS MARKET ................................................................................................................. 94
CAMERA ....................................................................................................................... 95
Take Picture .................................................................................................................................... 95
Record Video .................................................................................................................................. 95
Angle Adjustment ............................................................................................................................ 96
Gallery ............................................................................................................................................ 96
Screensaver ................................................................................................................................... 99
BROWSER .................................................................................................................. 101
ACTION URL .............................................................................................................. 103
CONNECTING ITX-3370 TO GDS3710 DOOR SYSTEM ........................................... 104
CONNECT TO NETWORK AND DEVICES ................................................................ 105
Ethernet ........................................................................................................................................ 105
WI-FI ............................................................................................................................................ 105
Turn On/Off Wi-Fi ................................................................................................................... 105
Connect to Wi-Fi Networks ..................................................................................................... 105
Wi-Fi Settings Shortcut .......................................................................................................... 107
Bluetooth ...................................................................................................................................... 108
Turn On/Off Bluetooth ............................................................................................................ 108
Change Bluetooth Device Name ............................................................................................ 108
Pair ITX-3370 with a Bluetooth Device ................................................................................... 109
Unpair a Bluetooth Device...................................................................................................... 110
Bluetooth Settings Shortcut .................................................................................................... 110
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EHS Headset ................................................................................................................................ 111
USB Headset ................................................................................................................................ 112
USB .............................................................................................................................................. 113
SD Card ....................................................................................................................................... 114
Table of Tables
Table 1: ITX-3370 Features in a Glance ................................................................................................. 15
Table 2: ITX-3370 Technical Specifications ............................................................................................. 16
Table 3: Equipment Packaging ............................................................................................................... 18
Table 4: ITX-3370 Front View ................................................................................................................. 21
Table 5: ITX-3370 Back View ................................................................................................................. 22
Table 6: ITX-3370 Side View .................................................................................................................. 23
Table 7: ITX-3370 Status Bar Notification Icons ...................................................................................... 38
Table 8: ITX-3370 Keys .......................................................................................................................... 41
Table 9: ITX-3370 MWI LED Status ........................................................................................................ 44
Table 10: ITX-3370 Feature Code .......................................................................................................... 69
Table of Figures
Figure 1: Built in Stand and Mounting Slots on The ITX-3370. ................................................................ 18
Figure 2: Tab on the Handset Cradle ...................................................................................................... 19
Figure 3: ITX-3370 Back / Side View ...................................................................................................... 20
Figure 2: ITX-3370 Front ........................................................................................................................ 21
Figure 3: ITX-3370 Back View ................................................................................................................ 22
Figure 4: ITX-3370 Side View ................................................................................................................ 23
Figure 5: Built in Stand and Mounting Slots on ITX-3370 ........................................................................ 24
Figure 6: Tab on The Handset Cradle ..................................................................................................... 24
Figure 7: ITX-3370 Back / Side View ...................................................................................................... 25
Figure 8: ITX-3370 Default Home Screen ............................................................................................... 26
Figure 9: ITX-3370 Onscreen Menu ....................................................................................................... 27
Figure 10: ITX-3370 Finger Gestures on the Touch Screen .................................................................... 27
Figure 11: ITX-3370 Desktop Menu ........................................................................................................ 29
Figure 12: Add Widget to the Desktop .................................................................................................... 30
Figure 13: Open Clock Widget ............................................................................................................... 30
Figure 14: Resize Digital Clock Widget................................................................................................... 31
Figure 15: Move Clock Widget ............................................................................................................... 31
Figure 16: ITX-3370 Choose Wallpaper ................................................................................................. 32
Figure 17: ITX-3370 Recent Applications ............................................................................................... 33
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Figure 18: ITX-3370 Switch Idle Screens ............................................................................................... 33
Figure 19: Set up Home Idle Screen ...................................................................................................... 34
Figure 20: Add an Idle Screen ................................................................................................................ 35
Figure 21: Delete an Idle Screen ............................................................................................................ 35
Figure 22: ITX-3370 Top Status Bar ....................................................................................................... 36
Figure 23: Status Bar - More Options ..................................................................................................... 36
Figure 24: ITX-3370 Top Status Bar – Notification .................................................................................. 37
Figure 25: ITX-3370 Top status Bar - Get more information .................................................................... 37
Figure 26: ITX-3370 Top status Bar – Wi-Fi ............................................................................................ 38
Figure 27: System Settings in Status Bar ............................................................................................... 40
Figure 28: ITX-3370 Keys ...................................................................................................................... 41
Figure 29: ITX-3370 Onscreen Keyboard - English Keyboard ................................................................. 43
Figure 30: ITX-3370 Onscreen Keyboard - Lowercase and Uppercase ................................................... 43
Figure 31: English Keyboard - Number and Symbols ............................................................................. 43
Figure 32: English Keyboard - More Symbols ......................................................................................... 44
Figure 33: ITX-3370 Account Widget ...................................................................................................... 45
Figure 34: ITX-3370 Dial Screen ............................................................................................................ 46
Figure 35: Disable Video Call Feature on Dial Screen ............................................................................ 47
Figure 36: ITX-3370 View Contacts ........................................................................................................ 48
Figure 37: ITX-3370 Call History ............................................................................................................ 49
Figure 38: Single Incoming Call – Audio ................................................................................................. 49
Figure 39: Single Incoming Call – Video ................................................................................................. 50
Figure 40: Single Incoming Call – Preview-1 .......................................................................................... 50
Figure 41: Single Incoming Call – Preview-2 .......................................................................................... 51
Figure 42: Call Waiting ........................................................................................................................... 51
Figure 43: Touch to Return to Call Screen .............................................................................................. 52
Figure 44: Call on Hold .......................................................................................................................... 52
Figure 45: ITX-3370 Call Recording ....................................................................................................... 53
Figure 46: ITX-3370 Call Mute ............................................................................................................... 53
Figure 47: Turn on Video During Audio Call ............................................................................................ 54
Figure 48: Accept Video During Audio Call ............................................................................................. 54
Figure 49: Switch Audio Channel during Call .......................................................................................... 55
Figure 50: Blind Transfer ........................................................................................................................ 56
Figure 51: Attended Transfer .................................................................................................................. 57
Figure 52: Attended Transfer - Transferring ............................................................................................ 58
Figure 53: Attended Transfer – Split ....................................................................................................... 58
Figure 54: Attended Transfer .................................................................................................................. 59
Figure 55: Add Conference Members from Dial Screen .......................................................................... 60
Figure 56: Add Conference Members from Dial Screen 2 ....................................................................... 61
Figure 57: ITX-3370 Conference Screen ................................................................................................ 62
Figure 58: ITX-3370 Conference - Add Existing Call to Conference ........................................................ 62
Figure 59: 3-Way Conference Call Established ...................................................................................... 63
Figure 60: ITX-3370 Conference - Remove Party from Conference ........................................................ 63
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Figure 61: Missed Call Screen ............................................................................................................... 65
Figure 62: Enable/Disable DND ............................................................................................................. 66
Figure 63: Retrieve Voicemail ................................................................................................................ 67
Figure 64: Unconditional Call Forward ................................................................................................... 67
Figure 65: Call Forward – Unconditional ................................................................................................. 68
Figure 66: Call Forward - Time Based .................................................................................................... 68
Figure 67: Call Forward - Busy/No Answer/DND .................................................................................... 69
Figure 68: ITX-3370 Contacts ................................................................................................................ 72
Figure 69: ITX-3370 Contacts - Add New Contact .................................................................................. 73
Figure 70: Add to Contacts from Dial Pad ............................................................................................... 73
Figure 71: ITX-3370 Contacts - Import Contacts..................................................................................... 74
Figure 72: ITX-3370 Contacts - Export Contacts .................................................................................... 75
Figure 73: ITX-3370 Contacts - Download Contacts ............................................................................... 76
Figure 74: ITX-3370 Contacts - Search Contacts ................................................................................... 76
Figure 75: ITX-3370 Contacts - Select Contacts ..................................................................................... 77
Figure 76: Add Contacts to Favorites ..................................................................................................... 78
Figure 77: ITX-3370 Contacts - Add New Group ..................................................................................... 80
Figure 78: ITX-3370 Contacts - Storage Status ...................................................................................... 81
Figure 79: List of blocked contacts ......................................................................................................... 82
Figure 80: Block History ......................................................................................................................... 83
Figure 81: ITX-3370 Blacklist - Add Number to Blacklist ......................................................................... 84
Figure 82: Manually Add Number to Blacklist ......................................................................................... 84
Figure 83: Intercept Anonymous Calls .................................................................................................... 85
Figure 84: ITX-3370 Call History ............................................................................................................ 86
Figure 85: ITX-3370 Call History – Options ............................................................................................ 87
Figure 86: ITX-3370 Call History - Details .............................................................................................. 88
Figure 87: ITX-3370 File Manager – Copy File ....................................................................................... 89
Figure 88: Paste File .............................................................................................................................. 90
Figure 89: ITX-3370 File Manager - Move .............................................................................................. 90
Figure 90: ITX-3370 File Manager - Options ........................................................................................... 91
Figure 91: Delete File(s) via File Manager .............................................................................................. 92
Figure 92: Rename File ......................................................................................................................... 93
Figure 93: GS Market - Onscreen Menu ................................................................................................. 94
Figure 94: ITX-3370 Camera.................................................................................................................. 95
Figure 95: Recent pictures and videos page........................................................................................... 96
Figure 96:Edit picture ............................................................................................................................. 97
Figure 97: Access to the Gallery............................................................................................................. 97
Figure 98: ITX-3370 Gallery ................................................................................................................... 98
Figure 99: ITX-3370 Gallery - Picture Options ........................................................................................ 98
Figure 100: Screensaver settings ........................................................................................................... 99
Figure 101: Use Network Images ......................................................................................................... 100
Figure 102: Network Image Path .......................................................................................................... 100
Figure 103: ITX-3370 Web Browser ..................................................................................................... 101
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Figure 104: ITX-3370 Browser Menu Options ....................................................................................... 101
Figure 105: Open New Window in Browser .......................................................................................... 102
Figure 106: ITX-3370 Web Browser-Bookmarks ................................................................................... 102
Figure 107: ITX-3370 Connect to Wi-Fi ................................................................................................ 106
Figure 108: ITX-3370 Connect to Wi-Fi-Show Advanced Options ......................................................... 106
Figure 109: Wi-Fi - Add network ........................................................................................................... 107
Figure 110: Wi-Fi Settings Shortcut ...................................................................................................... 107
Figure 111: Wi-Fi Shortcut - Wi-Fi List .................................................................................................. 108
Figure 112: ITX-3370 Bluetooth - Paired Device ................................................................................... 110
Figure 113: Bluetooth Settings Shortcut ............................................................................................... 110
Figure 114: Bluetooth Setting shortcut 2 ............................................................................................... 111
Figure 115: EHS headset ..................................................................................................................... 111
Figure 116: USB Headset Connected ................................................................................................... 112
Figure 117: USB Headset Used for Call ............................................................................................... 112
Figure 118: Switch Between Speaker and USB mode .......................................................................... 113
Figure 119: USB Storage Device Connected to ITX-3370 ..................................................................... 114
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DOCUMENT PURPOSE
This document describes how to configure the ITX-3370-1(BK)TEL/ITX-3370-1W (BK)TEL (we call it
ITX-3370 for short) via phone's LCD menu and web UI menu to fully manipulate phone's features. The
intended audiences of this document are VoIP administrators. To learn the basic functions of ITX-3370,
please check the latest “ITX-3370 Administration Guide”.
This guide covers following topics:
§
Product Overview
§
Getting started
§
Getting to know ITX-3370
§
User Guide/Setup Wizard
§
Make phone calls
§
Contacts
§
Harassment Interception
§
Call history
§
File manager
§
GS Market
§
Camera
§
Browser
§
Action URL
§
Connecting ITX-3370 to GDS3710 Door System
§
Connect to network and devices
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WELCOME
Thank you for purchasing ITX-3370-1(BK)TEL, ITX-3370-1W(BK)TEL, we call it ITX-3370 for short, IP
Multimedia
Phone
for
TM
Android ,
which
combines
16-line
IP
video
phone
with
multi-platformvideoconferencing solution and the functionality of an Android tablet to offer an all-in-one
communicationssolution. The phone features a 7” 1024x600 capacitive touch screen TFT LCD,Mega pixel
camera, dual Gigabit portswith PoE/PoE+, HD audio and video, integratedWi-Fi (802.11a/b/g/n)
&Bluetooth, rich peripheral interfaces, and Android 7.0. By combining a state-of-the-art IP video phone, an
advanced video conferencing solution, and the functionality of a tablet, businesses throughoutthe world
can now use the ITX-3370 for all communication and productivity needs.
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PRODUCT OVERVIEW
Feature Highlights
The following table contains the major features of the ITX-3370:
Table 1: ITX-3370 Features in a Glance
·
16 lines with up to 16 SIP, up to 7-way audio conference and 3-way
720p 30fps HDvideo conference, phonebook with up to 1000
contacts, call history with up to 1000 records
·
Dual switched 10/100/1000Mbps network ports, Dual band 2.4 &
5GHz Wi-Fi (802.11a/b/g/n), PoE/PoE+, Bluetooth 4.0+EDR, USB,
SD, HDMI, EHS with Plantronics headsets support
ITX-3370-1(BK)TEL
ITX-3370-1W(BK)TEL
·
7" (1024x600) capacitive (5 points) touch screen TFT LCD, mega
pixel CMOS sensor camera with privacy shutter
·
HD wideband audio, full-duplex Hands-free speakerphone with HD
acoustic
chamber,
advancedacoustic
echo
cancellation
and
excellent double-talk performance
·
Runs the Android™ Operating System 7.0.
·
Built-in support for video surveillancecameras, and GDS370x series
of access control devices.
·
Create Android applications for any business need to run on
ITX-3370 using Google's API and SDK toolkit.
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ITX-3370 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the phone ITX-3370.
Table 2: ITX-3370 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE,
®
LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6, OpenVPN .
Network Interfaces
Dual switched 10/ 100/ 1000 Mbps ports with integrated PoE/PoE+
Graphic Display
7" 1024x600 capacitive touch screen (5 points) TFT LCD
Camera
Tiltable mega-pixelCMOS camera with privacy shutter,720P@30fps
Bluetooth
Yes, integrated. Bluetooth 4.0 + EDR.
Wi-Fi
Yes, dual-band 2.4 & 5GHz with 802.11 a/b/g/n
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm stereo
headset with microphone, USB port, SD, HDMI-out(1.4 up to 720p30fps)
Feature Keys
2 function touch keys VOLUME +/-,3 dedicated Android touch keys HOME,
MENU, and BACK
Voice Codec
G.711µ/a, G.722 (wide-band), G.726-32, iLBC, Opus, G.729A/B in-band and
out-of-band DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB,
AGC, ANS
Video Codec and
H.264 BP/MP/HP, video resolution up to 720p, frame rate up to 30 fps, bit rate up
Capabilities
to 2Mbps,3-way video conference (720p@30fps),anti-flickering, auto focus and
auto exposure
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup,
audio
conference(including
the
bridged-line-appearance (BLA),
host),
shared-call-appearance
7-way
(SCA)
virtual MPK,downloadable contacts (XML,
LDAP, up to 1000 items), call record, call log (up to 1000 records), call waiting,
auto answer,XML customization of screen, click-to-dial, flexible dial plan, hot
desking, personalized music ringtonesand music on hold, server redundancy &
fail-over
Sample Applications
Local apps: Contacts, Call History, File Manager, MPK, Settings, Browser,
Voicemail, Clock, Recorder, SMS, etc.
Support 3rd party apps: Skype, Google Hangouts, Skype for Business, etc.
API/SDK available for advanced custom application development.
Applications
Allow Android 7.0 compliant applications to be developed, downloaded and run in
Deployment
the embedded device with provisioning control
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HD Audio
Yes, HD handset and speakerphone with support for wideband audio
Base Stand
Yes, integrated stand with multiple adjustable angles. Wall mountable
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User
and
administrator
level
passwords,
MD5
and
MD5-sess
based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
Multi-language
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese, and more
Upgrade/ Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Power and Green
Universal power adapter included:Input: 100-240VAC 50-60Hz; Output 12VDC
Energy Efficiency
1.5A
Integrated PoE* 802.3af Class 3, PoE+802.3at, Class 4
*When using PoE to power up phone, the USB port won’t work.
Physical
Dimension : 252mm (W) x 211mm (L) x 84mm (H)
Unitweight: 1.08kg
Packageweight: 1.77kg
Temperature and
Operation: 0oC to 40oC
Humidity
Storage: -10oC to 60oC
Humidity: 10% to 90% Non-condensing
Compliance
FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter); Part68 (HAC)
CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,
EN62479, RoHS
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268
IC:ICES 003, RSS 247, CS 03, RSS 102
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GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the ITX-3370.
Equipment Packaging
Table 3: Equipment Packaging
ITX-3370
·
1 x ITX-3370 Main Case
·
1 x Handset
·
1 x Phone Cord
·
1 x Wall Mount
·
1 x Screen Cleaning Cloth
·
1 x EULA leaflet
·
1 x DoC leaflet
Note:Check the package before installation. If you find anything missing, contact your system
administrator.
ITX-3370 Phone Setup
The ITX-3370 can be installed on the desktop using the built-in stand or attached on the wall using the
slots for wall mounting.
Figure 1: Built in Stand and Mounting Slots on The ITX-3370.
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Using the Phone Stand
The ITX-3370 has a built-in phone stand. To use it, pull out the phone stand handle on the back of the
phone. Adjust the angle as preferred and make sure the phone stands still on the desktop
Using the Slots for Wall Mounting
1. Attach the wall mount to the slots on the back of the phone;
2. Attach the phone to the wall via the wall mount hole;
3. Pull out the tab from the handset cradle (see figure below);
4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the
phone is mounted on the wall.
Figure 2: Tab on the Handset Cradle
Connecting the ITX-3370
To setup your ITX-3370, please follow the steps below:
1. Connect the handset and main phone case with the phone cord;
2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
3. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 2, this step could be skipped;
4. The LCD will display booting up or firmware upgrading information. Before continuing, please wait
for the main screen display to show up;
5. Using the web configuration interface or from the menu of the touch screen, you can further
configure network connection using static IP, DHCP and etc.
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Figure 3: ITX-3370 Back / Side View
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Description of the ITX-3370
Front View
Figure 4: ITX-3370 Front
Table 4: ITX-3370 Front View
Item
Name
Description
Mega pixel front camera. The angle can be adjusted, and the camera
Front Camera
can be blocked by scrolling up/down the wheel on the back of the
camera.
To indicate message status, call status and phone's system status
MWI LED Indicator
LCD
7" (1024x600) capacitive (5 points) touch screen.
Back
Tap to go back to the previous menu.
using the LED indicator.
Press MENU key to access phone’s display settings, edit widgets
Menu
and thread manager. Or press and hold on the MENU key for 2
seconds to enter managing application interface directly.
Tap to go back to Home screen; or touch and press for about 2
Home
Volume Up
Tap to turn up the call volume and media volume.
Volume Down
Tap to turn down the call volume and media volume.
Handset
Off hook to use handset as the audio channel for calls and media.
seconds to take a screenshot of phone’s screen.
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Back View
Figure 5: ITX-3370 Back View
Table 5: ITX-3370 Back View
Item
Name
Description
Camera Adjusting Wheel
Scroll up/down to adjust the camera angle.
Phone Stand (built-in)
Adjust the phone stand angle to place the phone on the desk.
Handset Port
RJ9 handset connector port.
Headset Port
LAN Port
PC Port
10/100/1000Mbps RJ-45
45 port connecting to PC.
Power Jack
12V DC Power connector port.
Side Connectors Cover
RJ9 headset connector port (supporting EHS with Plantronics
headset).
10/100/1000Mbps RJ-45
45 port connecting to Ethernet.
PoE/PoE+ is supported.
Open the cover for USB port, SD card slot, 3.5mm headset port
and mini HDMI port.
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Side View
Figure 6: ITX-3370 Side View
Table 6: ITX-3370 Side View
Item
Name
Description
HDMI Port
Connect display device to the HDMI port via HDMI cable.
SD Card Port
Connect SD storage device to the SD Card Slot.
3.5mm Headset Port
Connect 3.5mm headset.
USB Port
USB devices can be connected via the USB port. For example,
connect a USB flash drive to save captured pictures.
Connecting and Setting Up the ITX-3370
The ITX-3370 can be installed on the desktop using the built-in stand or attached on the wall using the
slots for wall mounting.
Using the Phone Stand
The ITX-3370 has a built-in phone stand. To set up the ITX-3370 as your desk phone, follow the steps
below:
1. Take the phone stand out on the back and adjust the angle to place the phone steady on the desk;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
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4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
The LCD will display the booting up screen or firmware upgrading information. Before continuing, please
wait for the main screen display to show up.
Figure 7: Built in Stand and Mounting Slots on ITX-3370
Using the Slots for Wall Mounting
5. Attach the wall mount to the slots on the back of the phone;
6. Attach the phone to the wall via the wall mount hole;
7. Pull out the tab from the handset cradle (see figure below);
8. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the
phone is mounted on the wall.
9. Connect the handset and main phone case with the phone cord;
10. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
11. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
The LCD will display the booting up screen or firmware upgrading information. Before continuing,
please wait for the main screen display to show up.
Figure 8: Tab on The Handset Cradle
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Connecting the ITX-3370
To setup your ITX-3370, please follow the steps below:
6. Connect the handset and main phone case with the phone cord;
7. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
8. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 2, this step could be skipped;
9. The LCD will display booting up or firmware upgrading information. Before continuing, please wait
for the main screen display to show up;
10. Using the web configuration interface or from the menu of the touch screen, you can further
configure network connection using static IP, DHCP etc.
Figure 9: ITX-3370 Back / Side View
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GETTING TO KNOW ITX-3370
Use the Touchscreen
When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown
in the following figure and users might need register their own account to have the account status
displayed.
The Status Bar shows time, network
connectivity, signal strength, notification
information etc...
Date and Time
Shortcut: Phone Dialer
Shortcut: Contacts
Shortcut: Conference
Shortcut: Call History
Accountinformation Widget.Up to 8
accounts/Programmable-keys can
be displayed.
Figure 10: ITX-3370 Default Home Screen
Swipe from right to left to show the application menu of the phone.the settings and applicationsinstalled will
be brought up as shown below.
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Figure 11: ITX-3370 Onscreen Menu
To fully manipulate the ITX-3370 capacitive touch screen, use your fingers to operate the following on the
ITX-3370 icons, buttons, menu items, onscreen keyboard etc.
Figure 12: ITX-3370 Finger Gestures on the Touch Screen
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·
Tap
Slightly touch the screen with fingertip to initiate menu, options or applications. For example, to select
items on the screen (e.g., setting options, apps etc.); to press onscreen buttons (e.g., "End" or
"Options" softkey during the call); to type letters and symbols using the onscreen keyboard.
·
Long Press
Touch the screen with fingertip and press for about 2 seconds without lifting your finger from the
screen till an action occurs. For example, long press on a picture to bring up selection option.
·
Flick and Slide
Touch the screen with fingertip and slide over the screen. For example, user could slide up to scroll up
the page, slide down to open dropdown menu, slide left or slide right to delete an item from the list. If
your finger stays on the screen for too long, the item may be selected, and sliding won't occur.
·
Press and Drag
Touch and press the item, then move it by dragging it up, down, left or right, without lifting your finger
from the screen.
·
Zoom In/Zoom Out
Place two fingers on the screen, then pinch them together (zoom out) or spread them apart (zoom in).
·
Double Tap
Quickly touch the screen twice with fingertip to switch between default display and zoomed-in display.
This is usually used when viewing photos or web pages.
Use the Desktop
Desktop Menu
When the ITX-3370 is on idle screen, press the MENU key
to bring up phone's menu. Users can
access the following in the desktop menu:
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Figure 13: ITX-3370 Desktop Menu
·
Desktop page
Add, delete or edit desktop pages, set Home page and change the screen sequence.
·
Wallpaper
Select wallpaper from Local gallery or from the available system Wallpapers
·
Widgets
Add widgets to the desktop by touching and holding the widget from the widget menu.
·
Management
Manage running applications on the ITX-3370. For more details, please refer to section [Manage
Running Applications].
Add Widget to Desktop
The ITX-3370 provides widgets like account bar, clock, contactsetc. Users could conveniently add those
widgets to the desktop as preferred. To add a widget:
1. Press the Menu key
or long press on an empty space on the idlescreenand select "Widgets".
2. Different widgets will be displayed on theright side of the screen.
3. Select and drag the widget to the desired spot to be placed on the desktop. Please make sure there is
enough space on the desktop. Otherwise, the widget won't be added.
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Figure 14: Add Widget to the Desktop
Manage Desktop Items
On the ITX-3370 desktop, users
rs could tap on the desktop items to manage shortcuts and widgets. The
following operations can be done:
·
Tap on the shortcut icon to open the application.
For example, tap on "File
File Manager"
Manager icon
·
to access file manager application.
Tap on the widget to open and edit it.
For example, tap on the digital clock on the desktop. The clock settings will be brought up for users to
set up timer, stopwatch or alarm.
Figure 15: Open Clock Widget
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·
Certain widgets such as Clock can be resized on the desktop.
To resize a widget, touch and press the widget for about 2 seconds. Then lift your finger from the
screen. This will bring up the white frame as shown in [Figure 16: Resize Digital Clock Widget]. Touch
and drag the border of the frame to adjust the size.
Figure 16: Resize Digital Clock Widget
·
Move/deleteApplication/Widget
To move a shortcut/widget to a different spot on the desktop or to a different idle screen, touch and
press the item for about 1seconds until a recycle bin icon shows up on the top of the screen. Drag the
item up/down/left/right to the destination spot on the screen. Lift your finger once done.To delete the
item/widget, press on it for about 1 seconds then move it to the recycle bin on the top of the screen.
Figure 17: Move Clock Widget
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Note:
Deletingan application icon will systematically pop up a window asking the permission touninstall the
application from the screen. Press ok to uninstall or press cancel to abort.
Set Wallpapers
On the ITX-3370 desktop, touch and press on an empty spot for about 2 seconds or users could press
menu key
and select "Wallpaper" to set up the wallpaper for the desktop. Users could select wallpaper
from different categories:
·
Local
Open Gallery application and tap on the picture to preview. Touch and drag the picture to adjust the
frame that will be used as wallpaper. Then tap on "Set Wallpaper" to set the selected area of the
picture as wallpaper.
·
Wallpapers
On the right side of the Wallpaper menu of theITX-3370. Select the picture from the default wallpapers
available to preview and then tap on "Set wallpaper".
Figure 18: ITX-3370 Choose Wallpaper
Manage Running Applications
On the ITX-3370 desktop, press an empty spot for about 2 seconds then select “Management” or select
"Management" after pressing Menu button
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Figure 19: ITX-3370 Recent Applications
Users could use the thread manager to do the following:
·
Slide the running thread to the left or right to stop the application.
·
Tap on icon
·
Tap on "Application" softkey to access application menu for advanced management options.
to delete all running threads.
Idle Screen
Switch Idle Screens
The ITX-3370 supports multiple idle screens by sliding the screen horizontally. On the ITX-3370
ITX
screen,
slightly touch an empty area and slide
ide to the left or right using your finger to switch between different idle
screens.
Figure 20: ITX-3370 Switch Idle Screens
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Set Up Idle Screen
·
Set home screen
Follow the steps below to set up the HOME screen.
1. ITX-3370 is up and running on idle screen.
2. Press the MENU button
Home Idle Screen].
3. The screen with
icon
. This will zoom out all the screens as shown in [Figure
Figure 21: Set up
displayed is the HOME screen. Others are shown with icon
. Tap on the
to select the corresponding screen as the new HOME screen.
Figure 21: Set up Home Idle Screen
·
Add/Delete idle screen
As shown in [Figure 21:: Set up Home Idle Screen
Screen], this sectionshows
ectionshows the available desktop screens.
Users could add or delete idle screen.
Ø
Add idle screen.
Tap on
to add a new idle screen.
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Figure 22: Add an Idle Screen
Ø
Delete idle screen.
Tap on
to delet the Idle screen. Please make sure the apps, shortcuts or widgets on the idle
screen are removed first. Otherwise, the
icon won't show for the idle screen.
Figure 23: Delete an Idle Screen
Use the Status Bar
The status bar on the top of the ITX-3370
3370 screen provides visual notifications for the system settings and
status, as well as quick access for important system settings. To access it, on the ITX-3370
3370 idle screen,
slowly slide down
n from the top to the bottom of the screen as the following figure shows.
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Figure 24: ITX-3370 Top Status Bar
For more options on the Status Bar (brightness, call forward, Hotspot…) users can pull down the status bar
twice, or once with two fingers.
Figure 25: Status Bar - More Options
The running process and notifications will show up in the list. For example, the following figures indicate
that there is a notification for an available Wi-Fi network.
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Figure 26: ITX-3370 Top Status Bar – Notification
·
Tap on the notification message to view the details.
·
Slide the notification message to the left or the right side to remove it.
For more information about specific features in the notification bars, you can press the bottom right of the
feature in question.
Figure 27: ITX-3370 Top status Bar - Get more information
For example, you can see the available Wi-Fi Networks.
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Figure 28: ITX-3370 Top status Bar – Wi-Fi
Notifications in Status Bar
The following table describes the icons used on the status bar for notification purpose.
Table 7:
7 ITX-3370 Status Bar Notification Icons
Network
twork connected via Ethernet cable.
Trying to connect to the network via Ethernet cable.
Network disconnected via Ethernet cable.
Handset is off hook.
Speaker is being used. (x)
RJ9 headset is connected.
RJ9 headset is being used for calls.
3.5mm earphone is connected
connected.
3.5mm earphone is being used for calls.
Wi-Fi
Fi is enabled and still not connected.
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Wi-Fi
Fi network is available.
Wi-Fi
Fi is enabled and connected.
Onscreen keyboard is activated.
Bluetooth is enabled but not connected.
Bluetooth is enabled and connected.
Bluetooth headset is connected.
Bluetooth headset is being used for calls.
Downloading files via Bluetooth.
Alarm is set up and enabled.
DND is enabled.
Silent mode is enabled. When it's on, the incoming call/message
won't produce ring tone/notification tone from phone's speaker.
SD Card is inserted.
SD Card space full.
USB flash drive is inserted.
Downloading files via Internet connection.
Unread voicemail to be retrieved.
Incoming call from blacklist contact.
Camera is disabled.
Contact storage is full.
HDMI cable is connected to display device.
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The phone is powered up using PoE.
Call forward is set up.
PPPoE is connected.
PPPoE is not connected.
Warning message.
System Settings in Status Bar
Slide down the top status bar and select System Settings.. Users will see the following settings.
Turn on/off DND. When DND is
on, all the calls to the registered
accounts will be blocked.
Go to phone Settings
Turn on/off Bluetooth.
Turn on/off Wi-Fi.
Show more options
Turn on/off LCD display.
Turn on/off the voice of
the phone
Figure 29: System Settings in Status Bar
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Use the ITX-3370Keys
Figure 30: ITX-3370 Keys
Table 8: ITX-3370 Keys
Volume Down
Volume Up
Home
Tap to turn down the call volume and media volume.
Tap to turn up the call volume and media volume.
Tap to go back to Home screen; or touch and press for about 2 seconds to
take a screenshot
Menu
Tap to view options for different screens or applications.
Back
Tap to go back to the previous menu.
Keypad Shortcut Functions
The ITX-3370 supports keys shortcuts for certain special system functions.
·
Screenshot
Press and hold the Home button
for about 2 seconds to capture screenshot. The screenshot can
be accessed via FileManageràPictures
Pictures.. The screenshot picture size is 1024x600 pixels.
·
Firmware upgrade via SD card
For users that could not use remote upgrade or could not access the phone's Web GUI to upload firmware,
upgrading via external SD card is an alternative. Follow the steps below to upgrade ITX-3370
3370 via SD card.
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1. Download the firmware file to PC and save it in SD card
card.
2. Insert the SD card to ITX-3370.
3. Power cycle the ITX-3370 and the 5 LCD keys on the bottom of the screen will light up
up.
4. Wait for the LCD keys light to turn off.
5. Once the light is off, immediately press and hold both keys
(the first LCD key from the left) and
(the third LCD key from the left) at the same time while booting up.
6. Release the keys when the LCD screen displays the upgrading bar.
7. The ITX-3370 will start
art upgrading and display the upgrading process in the screen.
8. Wait until the upgrading is done.
9. The ITX-3370 will reboot itself.
10. Check the firmware status and remove the SD card.
·
Hard reset
For users that want to factory reset the device manually
manually, hard reset is an alternative:
1. Power cycle the unit and the 5 LCD Keys on the bottom of the screen will light up.
2. Wait for the LCD keys light to turn off.
3. Once the light is off, immediately press and hold VOLUME UP and MENU keys at the same time.
4. Release the keys when the LCD screen displays “Factory reset, please wait”.
5. The unit will reboot with factory default settings.
Note:
Upgrading via USB storage device is not supported on the
theITX-3370.
Use the On-Screen Keyboard
The ITX-3370 onscreen keyboard can be activated by tapping on an input field.
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·
English Keyboard
This is the default keyboard on ITX
ITX-3370.
Figure 31: ITX
ITX-3370 Onscreen Keyboard - English Keyboard
To switch input between lowercase and upperca
uppercase, tap on
(lowercase) or
(uppercase).
Figure 32: ITX-3370
3370 Onscreen Keyboard - Lowercase and Uppercase
·
Number and symbols
To input number and symbols, tap
on the default keyboard to switch to number/symbols. Tap on
to switch back.
Figure 33
33:English Keyboard - Number and Symbols
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Tap on
to access more symbols.
Figure 34: English Keyboard - More Symbols
Note:
·
To configure keyboard and input options, go to SettingsàBasicàLanguage
Language & Keyboard
Keyboard & Input Methods.
·
Users could touch and press the key on the keyboard for about 2 seconds to input the alternative
character. For example, touch and press the "+" key for about 2 seconds can get the selection "±".
Use the Message Waiting Indicator
The ITX-3370 message waiting indicator LED is on the upper right corner of the device. It could notify the
users with different messages and status of the phone. Please refer to the status description below. The
priority for the LED indicator is from high to low in the following table
table.
Table 9: ITX-3370 MWI LED Status
Color
LED Status
Description
Fast Flashing
Incoming call
Solid
LCD is off
Slow Flashing
A call is on hold
Flashing
Missed call (s), New voicemail (s), New SIP Message (s)
Solid
OFF
Calling, Talking, Conferencing, Screensaver on when the
High memory usage, Maximum contact storage
storage,, Network
disconnect
Fast Flashing
Upgrading
OFF
Normal
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MAKE PHONE CALLS
Register SIP Accounts
The ITX-3370 supports up to 16 independent SIP accounts. Each account can have separate SIP servers,
usernames and NAT configurations.
Account Status
On the idle screen, the account widget shows the account name, and registration status.
·
The following figure shows the account is successfully registered (account icon is green).
·
If the account icon is grey, it's still trying to register or unable to register.
Figure 35: ITX-3370 Account Widget
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Configure SIP Account
To register a SIP account, users can access phone's LCD menuàSettingsàAdvanced
Advanced àAccount
Settings
Or users could log in the ITX-3370 web GUI
GUIàAccount page to fill in the necessary registration information,
i.e., Account active, Account name, SIP Server, SIP User ID, SIP Authentic ID, SIP Authentic Password,
etc. Once the correct information is entered and saved, the account registration status will sho
show on the
main screen.
Note:
For web GUI login and configuration information, please refer to ITX-3370 Administration Guide.
If the account is successfully registered, users could use one of the following ways to bring up dial screen
to start making calls.
·
Take the handset off hook.
·
Select an account from the account widget in the idle screen.
·
On the shortcuts menu of the idle screen, tap on
icon to open dial screen.
Figure 36: ITX-3370 Dial Screen
If Disable Video Call Feature option is enabled, the Video Call option on ITX-3370 dial screen won’t be
available
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Figure 37: Disable Video Call Feature on Dial Screen
Dial a Number Directly
1.
Use the methods mentioned above to open dial screen [Figure 36: ITX-3370 Dial Screen].
2.
Select the account to dial out on the left panel of the dial screen. The selected account will be
displayed in green
3.
Enter the digits to be dialed out using the keypad. If the digit matches call history, a list of numbers will
be displayed for users to select from.
4.
Tap on
(audio call only) or
(video call) to send the number. If no key is pressed, by default
the call will be automatically dialed out after 4 seconds timeout.
Note:
·
By default, the "No Key Entry Timeout" is 4 seconds, meaning if no key is pressed after entering a
number, the call will be automatically sent out after the timeout. The timeout interval can be configured
under web GUIàAccountàCall Settings.
·
ITX-3370 allows users to press # key as SEND key. This behavior can be disabled via option "Use #
as Dial Key" under web GUIàAccountàCall Settings.
·
When the user enters the digit on the dial screen, if there is digit matching call history, or contacts
name/number, the drop-down list will show the numbers. For example, if "John" is saved in the
contacts, entering 5 (JKL) 6 (MNO) 4 (GHI) 6 (MNO) will show call log with 5646 as the first four digits,
as well as John's number. Users could then directly select one of them from the list, instead of entering
all the digits.
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Redial
Users can dial out the last dialed number if there is dialed call log, using the same SIP account making the
call last time.
1. Enter the dial screen.
2. A list of dialed calls will be displayed on the left side of the dial pad. Tap on the number you would like
to call,, the number will be added to the dialing field, press Audio call or Video call to redial
redial.
Dial a Number via Contact
Follow the steps below to dial a number via Contact.
icon on the left side of the idle screen.
1. Access Contacts by tapping on
2. Navigate in the contacts entries by sliding up/down on the screen.
3. Tap on the dial icon for the contact
Figure 38: ITX-3370 View Contacts
Dial a Number via Call History
1. Access Call History by tapping on
icon on the bottom of the idle screen.
2. The LCD will display all call history types: "All", "Missed", "Outgoing" and "Incoming" calls.
3. Navigate in the call history list by selecting the call history category and sliding up/down on the screen.
4. Tap on the entry to show more details or tap on
to dial out.
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Figure 39: ITX-3370 Call History
Answer a Call
Single Incoming Call
·
When the phone is in idle and there is an incoming audio call, the phone will show the call screen as
below. Tap on "Answer" softkey to answer the call via speaker or pick up the handset the answer the
call.
Figure 40: Single Incoming Call – Audio
·
When the phone is in idle and there is an incoming video call, the phone will show the call screen as
below. To answer the call with audio only, tap on "Audio" to answer the call via speaker. To answer the
call with both audio and video, tap on "Video". During video call or pick up the handset. the audio will
switch to handset if picking up the handset.
Note: Users could select the Video Display Mode on phone’s Web UIàPhone SettingsàVideo
Settings. Set the video display mode to "Original proportion", "Equal proportional cutting" or
"Proportional add black edge".
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If set to "Original proportion", the phone displays video in its original proportion. If the video display
proportion is different from the one of the phone, the phone will stretch or compress video to display it. If
set to "Equal proportional cutting", the phone will cut video to meet its own display proportion. If set to
"Proportional add black edge", the phone will display video in its original proportion, if still exists spare
space, the phone will add black edge on it.
Figure 41: Single Incoming Call – Video
·
If the phone set the “Preview” feature for the incoming call from Web UI, the phone will display one
more key “Preview” when there is an incoming video call. End users will preview the remote end
without answering the video call. After previewing, end user can tap on Answer key to answer the
video call, or “Reject” key to reject it. This feature should be supported by the SIP server. Please
contact service provider for more information.
Figure 42: Single Incoming Call – Preview-1
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Figure 43: Single Incoming Call – Preview-2
Multiple Calls/Call Waiting
1. When there is another incoming call during active call, users will hear a call waiting tone, with the LCD
displaying the caller name and ID for the incoming call. In the prompt window, it shows new incoming
call from "Jack" with the caller number; the account bar in purple is the current active call with "1004".
Figure 44: Call Waiting
2. Similar to single incoming call, if the incoming call is video call, users can choose to Audio Answer or to
Video Answer
3. Once the new call is answered, the current active call will be placed on hold. If the new call is rejected
by tapping on "Reject" softkey, the current active call will not be interrupted.
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Call Progress Status
During an active call if Home Button is pressed, the phone will go back to the home screen and the
call-in-progress status will be shown on the ITX-3370 status bar, once clicking the bar it will go back to call
screen.
Figure 45: Touch to Return to Call Screen
Call Hold
During the active call, press HOLD softkey on the bottom of the screen to put the call on hold. The LCD
screen will show as below. To resume the call, press UNHOLD softkey on the bottom of the screen.
Figure 46: Call on Hold
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Call Recording
1. During the call, users could record the conversation to the phone by tapping on "More"
"More"à"Start
Recording" on the call screen.
2. If need to stop
p the recording, tap on "More"
"More"à"Stop Recording" or hang up the call.
3. The recording files can be retrieved
d from the ITX-3370Web GUI à Applications à Recordings.
Figure 47: ITX-3370 Call Recording
Mute
During an active call, press the MUTE softkey on the bottom of the screen to mute the call. The mute icon
will be displayed in the status bar on the top of the screen. Press the UNMUTE softkey on the bottom
of the screen to unmute the call.
Figure 48: ITX-3370 Call Mute
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Turn on Video during Audio Call
Users could establish audio call first and then turn on video or accept video request during the call if the
other party supports video call as well.
·
Turn on video during audio call
During an active audio call, on the call screen, tap on "More" and select "Video On", a video request
will be sent to the other party.
Figure 49: Turn on Video DuringAudio Call
·
Accept video request
Figure 50: Accept Video DuringAudio Call
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If the ITX-3370 receives video request during the audio call, a message "Do you want to accept video?"
will be prompted. Select "Yes" to establish video during the call. If the Disable Video Call Feature is
enabled on ITX-3370,, the “Video On” option on ITX-3370 will be hidden
idden during the audio call. However, if
the ITX-3370 receives video request during the audio call, users could tap to accept the video request.
Switch Audio Channel During Call
·
The ITX-3370 allows users to switch among handset, speaker or headset (RJ9 he
headset, 3.5mm
earphone, Plantronics EHS headset and Bluetooth headset) when making calls.
·
During a call, tap on the first softkey on the bottom to switch audio channel. Tap on icon
handset; tap the icon
to switch to RJ9 headset; tap on icon
to switch to 3.5mm earphone; tap on
·
to use
to switch to speaker; tap on
to switch to Bluetooth headset.
If Bluetooth headset is connected, the audio will be automatically switched to Bluetooth headset once
the call is established.
·
The status bar on the top or the
he screen shows the current audio channel being used during the call.
Figure 51: Switch Audio Channel during Call
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Call Transfer
A call can be transferred to another party during the call. The ITX-3370 supports blind transfer and
attended transfer.
Blind Transfer
1. During the active call, tap on "More" softkey.
2. Select "Transfer" to bring up the transfer screen.
3. Select transfer mode as "Blind" by tapping on the highlight area in [Figure 52: Blind
ind Transfer]
Transfer . The
default transfer mode is "Blind".
4. Enter the digits.
5. Tap on "Transfer" softkey.
6. The call will be transferred and ITX
ITX-3370 will hang up the call.
Figure 52: Blind Transfer
Note:
·
If wrong digits are entered, tap on
·
If users would like to cancel the transfer, press
screen.
to delete the digit one by one;
button to go back to the previous talking
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Attended Transfer
ITX-3370 supports attended transfer:
1. During the active call, tap on "More" softkey. Select "Transfer" to bring up transfer screen.
2. Select transfer mode as "Attended" by tapping on the mode selection area (see figure below).
Figure 53: Attended Transfer
3. Enter the transfer target number, and then press the "Send" soft key on the right.
4. Before transfer target answers the call, ITX-3370 hears the ringback tone, and the touch screen
prompts shown as below. Users could tap on "Cancel" to cancel the transfer, tap on “End” or simply
hang up the call to complete call transfer.
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Figure 54: Attended Transfer - Transferring
5. After transfer target answers the call, the following screen will be shown up. If the user simply hangs
up or taps on “End” soft key, the call wil be transferred, and ITX-3370 will hang up the call. If the user
taps on "Split" soft key to separate the calls, the user will talk to the second established call while the
first call is on hold.
Figure 55: Attended Transfer – Split
6. Besides attended transfers above, users could also consult the third party first before transferring the
call.
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7. During the active call, tap More then New Call to make the second call. This will place the current call
on hold.
8. The second call establishes after the call is answered.
9. During the active call, tap on "More" softkey.
10. Select "Transfer" to bring up transfer screen. The other call on hold will be displayed such as
11. Select transfer mode as “Attended” in the transfer mode bar and tap on the call on hold such as
to transfer the call.
12. The call will be transferred, and ITX-3370 will hang up the call.
Figure 56: Attended Transfer
Note:
·
To transfer calls across SIP domains, SIP service providers must support transfer across SIP
domains;
·
If users would like to cancel the transfer, press
button to go back to the previous talking screen.
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7-Way Conference
The ITX-3370 supports up to 7-way audio conferencing.
Initiate Conference
There are three ways to initiate a conference call.
·
Initiating conference from dial screen
1. Bring up the dial screen using one of the methods described previously[Figure 36: ITX-3370 Dial
Screen].
2. Enter the extension number then press on it on the left panel of the screen
Figure 57: Add Conference Members from Dial Screen
3. The extension number will be added to dialing field and users can dial another number
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Figure 58: Add Conference Members from Dial Screen 2
4. Using the same method add the other members then press “Audio Call” for an Audio conference or
“Video Call” for a video
o Conference
·
1.
Initiating conference duringa phone call
When the phone is on call screen, tap on "Conference" softkey
softkey;
2. Enter the third-party number or choose an available number on the left menu from call history or
contacts to form a conference of 3.. After the call is established, the conference screen is brought up;
3. Tap on
·
to add another member to the conference;
Initiating conference directly using conference soft key
1. On idle screen, press conference soft key
2.
Tap on
to add the members of the conference.
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Figure 59: ITX-3370 Conference Screen
If there are calls on hold, they will show up when adding member to the conference. Users could then tap
on the call to add it to the conference directly.
Figure 60: ITX-3370 Conference - Add Existing Call to Conference
3. Repeat the above steps to add more parties into the conference. The following figure shows a 3-way
conference established.
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Figure 61: 3-Way Conference Call Established
Remove Party from Conference
To remove a party from the conference:
1. Tap on the participant icon of the user you want to remove
remove. The below window will show up giving the
possibility to Mute enablevideo Enlarge or hang up.
2. Tap on icon
to remove the a party from the conference.
Figure 62: ITX-3370
3370 Conference - Remove Party from Conference
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End Conference
To end the conference, tap on
to disconnect all the parties from the conference. ITX-3370
ITX
will hang
up the call. If the remote party hangs up the call itself, it will be disconnected from the conference but other
parties on ITX-3370 will stay in the existed conference.
conference.*
Hold and Resume Conference
During the conference, users could tap on More softkey then tap on Hold to hold the conference at any
time. To resume the call tap on Unhold.
Auto Conference Mode
The ITX-3370 also supports "Auto Conference" which allows users to establish conference call in a quick
and easy way, instead of adding the other parties one by one. To enable Auto Conference feature, go to
web GUIàPhone SettingsàCall Settings
SettingsàCall Features and set "Auto Conference"" to "Yes".
To esablish call with auto conference when there are 1 or more calls on the ITX-3370
3370, simply tap on
"More" softkey and select "Conf". All the calls on ITX-3370 will be brought into the conference.
Note:
·
During the conference, if the initiator of the conference hangs up , the conference will end. If users
wish to allow the remaining parties to stay in conversation after the initiator hangs up, the conference
initiator should set "Transfer on 3--way Conference Hang up" to "Yes" in web GUIà
àAccountàCall
Settings.. This would allow the remaining parties to stay in the conference after the initiator exists the
conference.
Missed Call
When there is a missed call, the LCD will show missed call dialog on the idle screen.
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Figure 63: Missed Call Screen
Users can tap on the missed call entry to access the missed call log. To close the missed call screen and
return to the idle screen, tap on
on the upper right of the dialog.
DND (Do Not Disturb)
When DND is on, the incoming calls to the ITX-3370 will be blocked for all registered accounts with a
reminder ring produced.
To turn on/off DND:
1. Touch and drag the status bar down on the ITX-3370 idle screen.
2. Tap on the DND icon
is on.
to turn it on. The status bar shows icon
3. Tap on the DND icon
to turn if off.
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Figure 64: Enable/Disable DND
Note:
·
When the phone is in an active call, turning on/off DND won't affect the current active call. It will take
effect starting from the next incoming call.
Voicemail/Message Waiting Indication
When there is a new voicemail, the Message Waiting Indication ((MWI) LED icon will blink in red on the
upper right corner of the ITX-3370 and
will show up in the status bar.
To retrieve the voicemail:
1. Tap on the Message icon
from the applications section to bring up voicemail screen. All the
registered accounts and the number of voicemails are displayed there.
2. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR) for
the message retrieval process.
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Figure 65: Retrieve Voicemail
For each account, the Voicemail User ID can be set up under web GUIàAccount XàCall Settings:
"Voice Mail Access Number". This is the number that will be dialed out to access voicemail message when
tapping on the account in Voice Mail screen.
Call Forward
Call forward feature can be set up from ITX-3370 LCD or web GUI.
·
From LCD
Go to onscreen MenuàSettingsàFeaturesàCall Forward. Select account name and tap on Call
Forwarding to activate the feature. Then the list of options will be available. Select the option Call
Forward Mode to configure the call forward type (Unconditional, Time Based, Others) and then enter
necessary number in the fields.
Figure 66: Unconditional Call Forward
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·
From Web GUI
Log in ITX-3370 web GUI and go to AccountpageàCall Settings. By default, Call Forward feature is
set to "None". The Call Forward feature options are:
Ø
Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"
field.
Figure 67: Call Forward – Unconditional
Ø
Time Based Forward: All the incoming calls will be forwarded to the number as schedule in the
time period. During the setup time, the call will be forwarded to the number in "In Time Forward
To:" field. Other period the call will be forwarded to the number in "Out Time Forward To:" field.
Figure 68: Call Forward - Time Based
Ø
Call Forward on Busy / Call Forward No Answer / Call Forward on DND: The incoming call will
be forwarded when the ITX-3370 is busy or no answer after certain interval "Delayed Call Forward
Wait Time (s)", or if the phone is on DND mode then the call will be forwarded to the configured
destination number.
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Figure 69: Call Forward - Busy/No Answer/DND
Call Features
The ITX-3370 supports traditional and advanced telephony features including caller ID, caller ID with caller
Name, call waiting, call forward etc. Before using the following feature codes, please make sure "Enable
Call Features" option is set to "Yes" under web GUIàAccount pageàCall Settings.
Table 10: ITX-3370 Feature Code
Use Preferred Codec (per call)
·
Dial *01 followed by the preferred codec code and the phone number.
·
The phone will try to use this codec during the call.
·
Codec code:
PCMU: 7110
*01
PCMA: 7111
G726-32: 72632
G722: 722
iLBC: 7201
For example, if the user would like to use PCMA as the preferred codec to call
phone number 334455, enter *017111334455.
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Force Codec (per call)
·
Dial *02 followed by the preferred codec code and the phone number.
·
The phone will be forced to use this codec during the call.
·
Codec code:
PCMU: 7110
*02
PCMA: 7111
G726-32: 72632
G722: 722
iLBC: 7201
For example, if the user would like to use PCMA to call phone number 334455,
enter *027111334455.
*30
*31
*50
*51
*67
*82
*70
*71
*72
*73
*74
Block Caller ID(for all subsequent calls)
·
Dial *30.
Send Caller ID(for all subsequent calls)
·
Dial *31.
Disable Call Waiting
·
Dial *50.
Enable Call Waiting
·
Dial *51.
Block Caller ID(per call)
·
Dial *67 followed by the phone number.
Send Caller ID(per call)
·
Dial *82 followed by the phone number.
Disable Call Waiting(per Call)
·
Dial *70 followed by the phone number.
Enable Call Waiting(per Call)
·
Dial *71 followed by the phone number.
Unconditional Call Forward. To set up unconditional call forward:
·
Dial *72 followed by the phone number to forward the call.
Cancel Unconditional Call Forward. To cancel the unconditional call forward:
·
Dial *73.
Paging Call
·
Dial *74 followed by the phone number to send the paging call.
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*83
*84
*90
*91
Force Audio Calling (per call)
·
Dial *83 followed by the phone number to send the audio call.
Force Video Calling (per call)
·
Dial *84 followed by the phone number to send the video call.
Busy Call Forward. To set up busy call forward:
·
Dial *90 followed by the phone number to forward the call.
Cancel Busy Call Forward. To cancel the busy call forward:
·
Dial *91.
Delayed Call Forward. To set up delayed call forward:
*92
·
Dial *92 followed by the number to forward the call. The default timeout
before the call is forwarded is 20 seconds.
*93
Cancel Delayed Call Forward. To cancel the delayed call forward:
·
Dial *93.
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CONTACT
The ITX-3370 supports local, LDAP and BroadWorks Xsi Contacts.
To access ITX-3370contacts, on the phone’s
phone idle screen, tap on icon
on the right panel.The
panel
following
figure shows Contacts on the ITX-3370
3370.
Figure 70: ITX-3370 Contacts
The BS Contacts is the BroadWorks Xsi Contacts. It needs to be configured with the rem
remote BroadWorks
server to enable this feature.
Local Contacts
The local contacts can save up to 1000 entries. Users can manage contacts by adding, deleting and
modifying single contacts, downloading contacts from HTTP/TFTP server, importing contacts from
external storage and exporting contacts to external storage.
Add Single Contacts
1. On the Local Contacts menu Tap on
to bring up "Create Contact" dialog to manually add a new
contact. See [Figure 71: ITX-3370 Contacts - Add New Contact].
2. Type First name, Last name, Phone number and other information for the new contacts. Please make
sure the account number field is selected so the ITX-3370 will use this account to dial out the new
contact. The account number field is located on the left of the "Phone" filed as highlighted below.
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Figure 71: ITX-3370 Contacts - Add New Contact
Note: When typing a number using dial pad, “Add to contacts” button will appear as displayed on following
picture, to add a new entry to your contacts list if the input number does not match any entry in your
contacts.
Figure 72: Add to Contacts from Dial Pad
Import/Export Contacts
If the users have the ITX-3370 phonebook file saved in local storage or external storage device that has
been plugged into the ITX-3370, the phonebook file can be directly imported to the Contacts. There are
two different formats supported for the phonebook file:"vcard", and "xml". Users could manually create
contacts first and export the phonebook file in vcard or xml format to take a look on the phonebook file.
To Import Contacts:
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1. Open Contacts.
2. Tap on More
on the upper right corner of the Contacts screen.
3. Select "Import contacts"" to bring up the dialog below.
4. Fill in the import options and scroll down to the bottom of the screen.
5. Tap on "Select file" to import phonebook file from the directory in internal or external storage device.
Figure 73: ITX-3370 Contacts - Import Contacts
To Export Contacts:
1. Open Contacts.
2. Tap on More
on the upper right corner of the Contacts screen.
3. Select "ExportContacts " to bring up dialog below.
4. Select the file encoding and file type for the exported phonebook file. By default, the ITX-3370
ITX
is using
"UTF-8" as the encoding method.
5. Tap on "Choose Directory" and select the directory where the phonebook file will be exported to.
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Figure 74: ITX-3370 Contacts - Export Contacts
Download Contacts
The ITX-3370 supports downloading XML phonebook from a remote HTTP/TFTP
HTTP/TFTP/HTTPS
/HTTPS server to local
Contacts. When downloading the phonebook, the ITX-3370 sends request to the HTT
HTTP/TFTP/HTTPS
server looking for file phonebook.xml..
To download phonebook:
1. Make sure the ITX-3370 can connect to the HTTP/TFTP
HTTP/TFTP/HTTPS server and the phonebook.xml file in
correct format is downloadable from the HTTP/TFTP
HTTP/TFTP/HTTPS server.
2. Open Contacts.
3. Tap on More
on the upper right corner of the Contacts screen.
4. Select "Download Contacts"" to bring up the dialog below.
5. Fill in the necessary options and then tap on
on the upper right corner of the screen. The
ITX-3370 will send out request to the configured HTTP/TFTP/HTTPS server.
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Figure 75
75: ITX-3370 Contacts - Download Contacts
Search Contacts
1. Open Contacts.
2. Tap on the search field
3. Enter a contact's name or a number to search. The search result will be automatically updated and
displayed when entering the key words.
Figure 76
76: ITX-3370 Contacts - Search Contacts
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Use Contacts
Once the contacts are added, users could navigate in the contacts list
to make a call and manage
the contacts furthermore.
Make a Call to Contacts
Scroll up/down to find the contact in the list and tap on
to call this contact.
Select Contacts
1. Scroll up/down to find the contact in the list.
2. Touch and press on the contact for
or about 2 seconds to show more options such as Delete contact, add
to blacklist etc.
3. To select a batch of contacts at the same time, press More
contacts screen and select
on the upper right corner of
o the
Batch operation, Tap on the checkbox for the contacts to be selected.
indicates the contact is selected.
Figure 77: ITX-3370 Contacts - Select Contacts
Add Contacts to Favorites
1. Select the contact/contacts to be added as described in [Select Contacts].
2. Then tap on
to add the contacts selected to Favorites
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There are two other methods to add contacts to favorites.
·
Directly pressing on the contactand tap on
·
Tapping on “Favorites”on the Contacts screen to navigate to favorites category and tap on
to add the contact to favorite.
select the contacts to be added to favorites then tap on
to
Figure 78: Add Contacts to Favorites
Edit Contacts
1. Tap on a contact from the contacts list
2. Tap on
to edit the contact.
Send Contacts to Desktop Shortcut
1. Long press on the contact
2. Tap on Send to Desktop from the menu
menu.
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Share Contacts Via Bluetooth
Users can share a single contact or a batch of contacts. Refer to the following steps to do so:
·
Sharing a single contact:
1. Long press on the contact
2. Select “Send” from the menu then choose the Bluetooth device that you want to share the contact with.
·
Sharing a batch of contacts:
1. Select the contacts as described in [Select Contacts].
2. Press on
to share the selected contacts via Bluetooth
Add Contacts to Blacklist
Users can add a single contact or a batch of contacts to the black list. Refer to the following steps to do so:
·
Add a single contact to black list
list:
1. Long press on the contact
2. Select "Add to Blacklist" from the menu
menu.
·
Add a batch of contacts to black list
list:
1. Select contacts as described in [Select Contacts].
2.Press on
to add the selected contacts to the blacklist
Add Group
Open Contacts and tap on
new group.
to access “Group”. To add a new group, tap on
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Figure 79: ITX-3370 Contacts - Add New Group
Add contacts to Group
To add contacts to a group, tap on the group then tap on
group and press
, check the contacts to be added to the
Note:
·
Users could also select a group for the contact when adding or editing the contact.
·
Ringtone can be assigned in group as well as single contact. If the group has ringtone set to "Custom
Ringtone",
ingtone", this ring tone has the highest priority when there is an incoming call to the contact.
Contacts Storage Status
The ITX-3370 default maximum contacts storage is up to 1000. To check contact storage status, tap on
More on the upper right corner of the contacts screen
to bring up contacts options,, scroll down and
select "Storage Status".
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Figure 80: ITX-3370 Contacts - Storage Status
Note:
Users could increase the number of maximum contacts storage to more than 1000 contacts on ITX-3370.
Users may access the phone through SSH and change the P value P1688 to another number (<=10000)
to increase the default contacts storage. In this case, if users increase this default P value, the phone
resource will be cost, and the phone performance will be slower.
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HARASSMENT INTERCEPTION
The ITX-3370 has blacklist support for users to manage incoming calls. To access blacklist, tap on
“Settings” icon then under “Features”, access “Harassment Interception”.
Blocked Contacts
The blocked Contacts are the contacts that were added to the blacklist, the ITX-3370 will block any calls
coming from these contacts.To show the blocked contacts tap on Blacklist from the Harassment
Interception page.
Figure 81: List of blocked contacts
Block History
To show the history of blocked contacts/numbers, tap on the call history icon from home screen and press
“Blocked”.
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Figure 82: Block History
Delete Block History
1. In the block history,, tap on the recycle bin icon
2. Confirm the deletion of the complete blocking record by pressing “OK”
Edit Blacklist
Tap on Blacklist under the Harassment Interception Menu to show the blacklisted contacts
·
Add number to blacklist
1. Tap on
to start adding new entry to the blacklist. The blacklist can be added manually, from
contacts, or from call history.
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Figure 83: ITX-3370 Blacklist - Add Number to Blacklist
2. The following figure shows manually addingnumber to blacklist. Once Manually add option is selected,
a window will be prompted for users to enter the phone number in the first field and name/note in the
second field (optional). Tap on OK to finish the adding operation.
Figure 84: Manually Add Number to Blacklist
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·
Edit Blacklist
1. In the blacklist, touch and press the entry for about 2 seconds a prompt allowing changing the
name/note is displayed
2. Change the name/note.
3. Tap on OK once done.
·
Delete Blacklist
Users can Delete/unblock contacts from the black list using two methods:
1. From the black list menu press on “Unblocked”to no longer block the calls from coming from this
contact.
2. From the contacts menu, long press on the contact and press“Remove from Blacklist”.
Intercept Anonymous calls
The ITX-3370 gives the possibility to intercept anonymous calls for each account registered:
1. Enter the harassment Interception Menu.
2. Check Intercept Anonymous Calls as shown on the figure below.
3. Check the account to apply the interception.
Figure 85: Intercept Anonymous Calls
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CALL HISTORY
The ITX-3370 supports local and BroadWorks Xsi Call history. Tap
on idle screen to access Call
history. The following figure shows the call history on the ITX-3370.
Figure 86: ITX-3370 Call History
Local Call History
There are four different categories in the local call history. Users could tap on the icon on the top menu to
access the corresponding call logs:
·
All
·
Missed
·
Outgoing
·
Incoming
·
Conf History
·
Block (if any)
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Dial Out from Call History
Tap on one of the call history entry to call this number directly. The phone will use the same account as the
call log when dialing out.
Call History Options
·
Touch and press the call history entry for about 2 seconds until more option window pops up
·
Users can edit this number before calling, add this number to contacts, add this number to balcklist
etc…
Figure 87: ITX-3370 Call History – Options
Delete Call History
·
Delete the entire call history
Users can delete the complete call history by pressing the
directly afeter accessing the call history
page.
·
Delete a single call history entry
Users can delete a single call history entry by pressing the entry for about 2 seconds to bring up the
options then select Delete call history.
·
Delete multiple call history entries
Press on
Tap on
the top right corner of the screen and select the entries to be deleted
to delete the entries.
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Call History Details
For each call history entry, users could tap on the entry to access the details.
Figure 88: ITX-3370 Call History - Details
The following operations could be done:
·
Dial out this number directly.
·
Bring up dial screen with the call history number. Users could edit the number before
dialing out.
·
Add to Blacklist
·
Delete the entry.
·
Options ,"Create a New Contacts", "Add to an Existing Contact”.
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FILE MANAGER
File Manageris a tool that allows users to delete, move, copy
copy/past,
/past, send and rename files. It helps users to
access and manage files in local storage as well as external storage devices (e.g, SD card/USB flash
drive). Tap
on the phone's menu or desktop to launch File Manager application.
Files Operations
Copy and Paste Files
Follow the steps below to copy and paste a file on the ITX-3370:
1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for
about 2 seconds until the option s window pops up then press Copy.
2. Select the location to which you want to past the file and press on
Figure 89: ITX-3370 File Manager–Copy File
Or
1- Press
2-Tap on
on the top right corner of the screen and select the files to copy
to copy the files selected
3-Select
elect the directory to which you want to past the files then press
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Figure 90: Paste File
Move Files
The steps to move a file are similar to the steps to copy/paste a file. The difference is once the file is
moved, the file will not be kept in the source folder. Follow the steps below to move a file on the ITX-3370.
1. Open file manager and navigate to the directory of the file to be moved.. Touch and press on the
file for about 2 seconds until the options window pops up then press Move.
2. Select the location to which you want to past the file and press on
Figure 91: ITX-3370 File Manager - Move
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Or
1. Press on
2. Tap on
the top
op right corner of the screen and select the files to move
to move the files selected
3. select the directory to which you want to past the files then press
Send Files
The users can send a file via Bluetooth. Please make sure Bluetooth is turned on and connected to the
Bluetooth devices. Otherwise, users will be directed to set it up before the file can be sent out.
To send a file:
1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file
for about 2 seconds and press send
2. Select the Bluetooth device to which the file will be transferred
Or
1. Open file manager and navigate to the directory of the file to be sent over then press on
2.The check boxes will appear then check the files to be sent over
3. Press on
to send the selected files via Bluetooth then choose the Bluetooth devices to send the
files to.
Figure 92: ITX-3370 File Manager - Options
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Delete Files
1. Open file manager and navigate to the directory of the file to b
be deleted.. Touch and press on the file for
about 2 seconds until more options appear
appear.
2. Scroll down and select “Delete”
Or
1.
Open file manager and navigate to the directory of the file/files to be deleted the click on
2.
The check boxes will appear then check the files to delete
3.
Press on
4.
Tap on OK to confirm
to delete the files selected
Figure 93: Delete File(s) via File Manager
Rename a File
1. Open file manager and navigate to the directory of the file to be renamed.. Touch and press on the file
for about 2 seconds until more options appear
2. Tap on "Rename". A new dialog window will pop up for users to enter the new name.
3. Tap on OK.
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Figure 94: Rename File
File Categories
The file manager will categorize the files stored on local/external storage based on the type of files. The
available categories are
·
All: gives access to all internal storage files as well as external storage devices
·
Pictures: contains all the pictures stored on the phone including screenshots, camera pictures
and external pictures
·
Audio:contains all the Audio file on local and external storage
·
Video:contains all the videos stored on the phone including recorded videos from camera and
videos stored on external devices
·
Downloads: in this category the phone will list all the downloaded files such as apps, document,
music, videos …etc.
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GS MARKET
rd
The ITX-3370 supports extensive amount of 3
party Android applications. Users could install those
applications from the built-in
in GS Market. If Google Play application is installed from GS Market, users
could log in and download all kinds of applications there as well.
Tap on
at the phone onscreen menu to launch the GS Market. Users could browse, search,
download and
nd install the apps from there for tools, games and other applications.
Figure 95: GS Market - Onscreen Menu
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CAMERA
The ITX-3370 has built-in
in Camera to support taking pictures and recording videos. Users can also use the
camera during SIP video calls as well as video calls via 3rd party applications. To access Camera to take
pictures and videos, tap on Camera icon
on idle screen.
Show gallery:
Once pressed it will redirect you to the device
pictures gallery.
Take Picture/Video:
If camera mode is "Taking Picture", tap on the Blue
button to take a picture.
If camera mode is "Taking Video", it will show Red
button. Tap on it to start/stop taking video.
Switch mode:
This key allows user to choose which camera
mode to use, “Taking Picture” or “Taking Video”.
Figure 96: ITX-3370 Camera
Take Picture
1. Press
to take picture.
DCIMàCamera.
2. The captured picture can be accessed under File ManageràInternal StorageàDCIM
3. To view the last taken pictures, swipe
wipe from right to left on camera screen.
Record Video
1. Swipe from left to right on camera screen or press menu button
button, then tap on
then type on
to
select the video mode.
2. Tap on
to start recording.
3. The
he recorded video can be accessed under File ManageràInternal StorageàDCIM
DCIMàCamera.
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4. To view the last recorded videos, sswipe from right to left on camera screen.
Angle Adjustment
On the back of the ITX-3370 camera, users could scroll the wheel up/down to adjust the camera angle. If
users scroll the camera all the way up until the icon
shows up on the status bar of the screen, the
camera is turned off.
Gallery
in Gallery for users to view pictures and play videos from ITX-3370
3370 internal storage.
The ITX-3370 has built-in
Users could also perform basic editing tasks on pictures under Gallery page.
To access the recently taken pictures or recorded videos
videos, click on the circular key on the right top corner of
the camera sceen.
Figure 97: Recent pictures and videos page
On this page, users have the ability to perform operations
operations, such as:
·
Tapping on
·
Tapping on
button to share the file via Bluetooth or a 3rd party application.
button to edit and customize pictures. Users can add filter
filters,, crop, rotate
rotat
pictures… etc.
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Figure 98:Edit picture
Note: Videos cannot be edited from the gallery
·
Gallerypage
To access the Gallery, open the camera click on the circular key on the right top corner of the camera
sceen.
Figure 99: Access to the Gallery
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Figure 100:ITX-3370 Gallery
On this page from the upper left corner, users can sort the pictures and videos by Album, Location or Time.
·
View pictures
Access one group of pictures and videosand select "Grid View" or "Filmstrip View" from upper left
corner of the screen to set view mode of the pictures. Tap on a specific picture to view the picture in full
screen.
·
Pictures Options
When the picture is displayed in full screen, press the Menu button . A list of options will be available
for users to select, including "Delete", “Slideshow”, "Edit", "Rotateleft”, “Rotate right", "Crop" or "Set
Picture as”, etc.
Figure 101: ITX-3370 Gallery - Picture Options
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·
Take picture/video
Tap on
on the upper right of the Gallery pageto
to start taking pictures or videos using the
ITX-3370 built-in camera.
·
Select multiple pictures
Touch and press on one of the pictures for about 2 seconds until the picture is highlighted in blue.
Tap on other pictures to select multiple pictures. On the upper right of the Gallery screen,
screen users can
tap on
to share the pictures via Bluetooth,tap on
application or tap on
to share the pictures via a third party
to delete the selected pictures
pictures.
Screensaver
User can set screensaver from the phone
phone’s idle screen under SettingsàBasicàDisplayà
àScreensaver.
Figure 102: Screensaver settings
Users can set Screensaver to Clock or Screensaver.
·
Clock: When setting the screen saver to Clock the phone will show a clock on the screen when
the phone goes to standby mode. Press
to set the clock as Digital or Analog and
Enable/Disable the Night mode.
·
Screensaver: Users can set Screensaver from the local images, the default directory
(Screensaver), or from Internal storage
storage, or they can set a folder in a remote HTTP server to display
images contained on it as screensav
screensaver. Press
to show the screensaver settings
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Figure 103: Use Network Images
Click on Use network images and set the path of the remote screensaver folder.
Figure 104: Network Image Path
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BROWSER
ITX-3370 browser could be used in a similar way as a PC
PC-based web browser. Users can open web pages,
bookmarks, view history, search …etc.
etc. Tap
on the idle screen to launch the Browser application.
Figure 105: ITX-3370 Web Browser
·
Touch the screen and scroll up/down/left/right to view the web page.
·
Use
se two fingers on the screen to pinch in or spreading out the page.
·
Press the MENU button
on page, etc.
to or press
to access more options including refresh New Tab, find
Figure 106: ITX-3370 Browser Menu Options
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·
To open a new window, tap on
icon on the right side of the tab.
Figure 107: Open New Window in Browser
·
To open Bookmarks, History and Saved Pages, tap the icon
on the upper right of the Browser.
Figure 108: ITX-3370 Web Browser-Bookmarks
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ACTIONURL
ITX-3370 supports ActionURL module, and it is used to set the URL for various kinds of phone events on
phone web GUI, and when the corresponding event occurs on the phone, phone will send the configured
URL to SIP server. To use ActionURL module, users need to know the supported events in this module,
and also added the dynamic variables of the supported events on phone web GUI. The dynamic variables
of the supported event will be replaced by actual values of the phone, in order to notify the event to SIP
server.
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CONNECTING ITX-3370 TO GDS3710 DOOR SYSTEM
The ITX-3370 offers a powerful integration with GDS3710 Door System and allows users to open the door,
initiates call to the GDS3710 and gets real time audio/video stream.
The ITX-3370 can be connected with the GDS3710 in two different ways, either using peering mode
(without a SIP server) or through a SIP server.
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CONNECT TO NETWORK AND DEVICES
The ITX-3370 supports a variety of network connections (Ethernet, Wi
Wi-Fi)
Fi) and device connections,
including EHS headset (Plantronics),
lantronics), USB, SD card and Bluetooth device. Users can connect the
ITX-3370and transfer files from/to the ITX-3370
ITX
using a USB connection, SD card or Bluetooth.
Ethernet
Ethernet connection is turned on as DHCP by default. If you would like to use Ether
Ethernet
net connection for
network access, please make sure the Ethernet cable is plugged in to the LAN port on the back of the
ITX-3370.
To configure Ethernet settings on ITX-3370
3370 LCD:
1. Go to ITX-3370's Settingsà Network
NetworkàEthernet Settings.
2. Touch IPv4 settings.
3. Tap on "IPV4 Address Type" to select DHCP, Static IP or PPPoE as the address type.
Ø
For DHCP, save the setting and the ITX-3370 should be able to get IP address from the DHCP
server in the network.
Ø
For static IP, enter IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS
server for the ITX-3370 to correctly connect to network.
Ø
For PPPoE, enter PPPoE account ID and password so the ITX-3370 can get IP address from the
PPPoE server.
WI-FI
WI-FI is supported and built-in on the ITX
ITX-3370. ITX-3370 can be connected to network if Wi
Wi-Fi is available
within the area.
Turn On/Off Wi-Fi
1. Go to ITX-3370's Settings.
2. Touch Network.
3. Check or uncheck the option for Wi
Wi-Fi.
Or, users could open the top status bar and tap on WI
WI-FI icon
to turn it on/off.
Connect to Wi-Fi Networks
1. Once Wi-Fi is turned on, ITX-3370 will automatically start the scanning within the range.
2. Go to ITX-3370's Settings.
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3. Touch Network.
4. Touch Wi-Fi Settings.
5. A list of Wi-Fi networks will be displayed as scanning result. Tap on the SSID and enter the correct
password information to connect to the selected Wi-Fi network.
6. The phone will start connecting to the Wi-Fi. The status bar will show Wi-Fi signal strength.
7. Once it's added and the password is remembered, the ITX-3370 will connect to it again when the SSID
is within the range.
Figure 109: ITX-3370 Connect to Wi-Fi
8. The previous steps allow the ITX-3370 to connect the Wi-Fi network with DHCP setting by default. If it
needs to be connected the Wi-Fi with static IP settings, please scroll down the setting window and tap
to check the “Show advanced options”. Then the window will show up the IP settings at the bottom. If
the Static is selected, the system will require end user to input IP address, Gateway, Network prefix
length and DNS 1 and DNS 2 addresses.
Figure 110: ITX-3370 Connect to Wi-Fi-Show Advanced Options
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9. If there is a need to modify the saved Wi-Fi network setting, the end user should tap and long press the
SSID bar in the Wi-Fi setting page. The system will pop up a prompt and then users need to tap on
“Modify Network”. Then, the phone system will pop up a new window to allow user to check the Wi-Fi
parameters and change the setting by checking the “Show advanced options” at the bottom.
10. User can also add Wi-Fi Networks manually if the network is hidden or not showing on the list of
scanned SSIDs. User needs to roll down the Wi-Fi settings page and press on “Add network” and
then enter the SSID name, Security type and Password.
Figure 111: Wi-Fi - Add network
Wi-Fi Settings Shortcut
Users can enter the Wi-Fi settings by sliding the Status Bar, then long Press on the Wi-Fi icon.
Figure 112: Wi-Fi Settings Shortcut
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-OrPress the letter under Wi-Fi
Fi icon this will show the list of the Wi
Wi-Fi networks detected.Press
.Press “More Settings”
to access the Wi-Fi settings.
Figure 113: Wi-Fi Shortcut - Wi-Fi List
Bluetooth
Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances
from fixed and mobile devices, creating personal area networks with high levels of security. The ITX-3370
supports Bluetooth, version 4.0 + EDR. Users co
could
uld use Bluetooth to transfer files, share contact
information with other Bluetooth portable devices, use Bluetooth headset for making calls, switch calls to
the ITX-3370 from mobile devices using Bluetooth hands
hands-free
free profile, and listen to media (music or other
audio output) from the ITX-3370.
To connect to a Bluetooth device, turn on ITX-3370’s
’s Bluetooth radio first. The first time when using a new
Bluetooth device with the ITX-3370,, "pair" the device with ITX-3370 so that both devices know how to
connect securely to each other. After that, users could simply connect to a paired device. Turn off
Bluetooth if it's not used.
Bluetooth settings are under ITX-3370's
's SettingsàBasicàBluetooth.
Turn On/Off Bluetooth
1. Go to ITX-3370's SettingsàBasic
BasicàBluetooth.
2. Check or uncheck Bluetooth option
option.
Or, users could open the top status bar
barà tap on Bluetooth icon
to turn it on/off.
Change Bluetooth Device Name
The ITX-3370 uses "ITX-3370XXXXXX
XXXXXX" as Bluetooth device name by default where “XXXXXX” are the last
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6 digits of the phone’s Bluetooth MAC address. The device name will be visible to other devices when
connecting them. Follow the steps below to change the name:
1. Go to ITX-3370's SettingsàBasicàBluetooth
2. Turn on Bluetooth.
3. Select Additional settings.
4. Press "Device name".
5. Enter a name and tap on "Rename".
Pair ITX-3370 with a Bluetooth Device
Before connecting ITX-3370 with other Bluetooth device, users must pair them first. They will stay paired
afterwards unless they are unpaired.
1. Go to ITX-3370's SettingsàBasicàBluetooth
2. Turn on Bluetooth.
3. Tap Additional settings and select “Visible to nearby Bluetooth devices” to make the ITX-3370 phone
visible to all nearby Bluetooth devices.
4. The ITX-3370 scans and displays the IDs of all available Bluetooth devices in range. If the device you
would like to pair with does not show up in the list (available devices), ensure that the other device is
turned on and set to be discoverable.
5. If the ITX-3370 stops scanning before the other device is ready, press
buttonto scan again.
6. Once the Bluetooth device shows up in the result, tap on it to start pairing. Confirm the passkey in the
prompted message (if any). Or if passcode is required, please refer to the device's documentation or
other procedures to obtain the passcode.
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Figure 114: ITX-3370 Bluetooth - Paired Device
Unpair a Bluetooth Device
1. In the Bluetooth settings, tap on
button corresponding to the Bluetooth device.
2. SelectUnpair.
Bluetooth Settings Shortcut
User can enter the Bluetooth settings by sliding the Status Bar, then long Press on the Bluetooth icon.
Figure 115: Bluetooth Settings Shortcut
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-OrPress the letter under Bluetooth icon this will show the list of the paired devices. Press “More Settings” to
access the Bluetooth settings.
Figure 116: Bluetooth Setting shortcut 2
EHS Headset
The ITX-3370 supports normal RJ9 headset and EHS headset. To use Plantronics EHS headset:
1. Go to the ITX-3370Home screen à SettingsàSystemàPeripherals: enable option “Plug RJ9/EHS
headset”
2. Connect EHS Headset to the ITX-3370. Insert headset connector into the RJ9 headset port on the
back of ITX-3370.
Figure 117: EHS headset
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USB Headset
The ITX-3370supports USB Headset, once the headset plugged, it will be detected automatically, and the
following icon will be shown on the top right of the status bar, this means a USB headset is connected.
Figure 118: USB Headset Connected
In the calling page, user can press on the USB headset button (shown in figure below) to enable USB
headset. The status bar shows the icon modified indicating that the USB headset is being used for
speaking.
Figure 119: USB Headset Used for Call
During the call, users can tap on “More” then “Media Channel” to toggle between Handset Speaker and
USB Headset.
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Figure 120
120: Switch Between Speaker and USB mode
USB
The ITX-3370 supports USB connection with USB storage devices. To connect and access USB storage
device:
1. Insert an USB storage device into USB port at the back of the ITX-3370.
2. It will take a few seconds for the ITX
ITX-3370 to prepare the connection. Then the USB storage icon
will show on the status bar.
3. To access USB storage, go to ITX-3370
ITX
MENUàFile Managerà USB. Tap on it to access and
manage your data.
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Figure 121:: USB Storage Device Connected to ITX-3370
SD Card
1. Insert your SD card into SD Card slot at the back of ITX-3370.. Please make sure the SD Card is
inserted with right direction on the ITX
ITX-3370 as indicated on the SD card slot.
2. It will take a few seconds for the ITX
ITX-3370 to prepare the connection. Then the SD Card icon
will
show on the status bar.
3370 MENUàFile ManageràSD card.. Tap on it to manage your data.
3. To access SD Card, go to ITX-3370
LLC.
* Android is a trademark of Google LLC
* Skype and Skype for Business are Registered Trademarks of Microsoft Corporation
Corporation.
© 2002-2014
2014 OpenVPN Technologies, Inc.
OpenVPN is a registered trademark of OpenVPN Technologies, Inc.
HDMI, the HDMI Logo, and High
High-Definition
Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
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