NETGEAR 779S AirCard 785S Mobile Hotspot User Manual To The 5fbc67d1 56b4 4ebd Bd7e Eba3573e2a70

User Manual: NETGEAR 779S to the manual

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Page Count: 63

350 East Plumeria Drive
San Jose, CA 95134
USA
March 2015
201-11510-01
AirCard 779S Mobile Hotspot
User Manual
2
AirCard 779S Mobile Hotspot
Support
Contact AT&T Customer Care at (800) 331-0500 for assistance.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
Trademarks
© NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are
used for reference purposes only.
3
Contents
Chapter 1 Get Started
Get to Know Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Power the Hotspot On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LCD Screen Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Charge Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Set Up Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install the Micro-SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Install the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
View the Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
NETGEAR AirCard App for Smartphones and Tablets. . . . . . . . . . . . . . . . . . . . . . 13
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2 Use Your Hotspot
Monitor Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Manage Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Enable Guest Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Add a Wireless Device to Your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . 17
Set the Maximum Number of Connected Devices. . . . . . . . . . . . . . . . . . . . . . 19
View or Block Connected Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Set Mobile Broadband Autoconnect Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
View and Delete SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Extend Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjust Wi-Fi Settings to Optimize Battery Life . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjust Display Settings to Increase Battery Life . . . . . . . . . . . . . . . . . . . . . . . 27
Recharge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Establish Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Change Hotspot Web Page Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Change Device Encryption Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 31
View Details About Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Update Your Hotspot Software and Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
What Alerts Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
SIM Not Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
SIM Error — Check SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
SIM Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
SIM MEP Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Temperature-Related Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Security Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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AirCard 779S Mobile Hotspot
Chapter 3 Advanced Settings
Tethered Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Back Up and Restore Hotspot Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Manage Wi-Fi Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Enable SIM Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configure Mobile Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
View WAN Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Enable Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Enable Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Enable VPN Pass-Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Enable DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Set LAN Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configure Your Hotspot’s Access Point Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Add a New APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Select Which APN to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Remove an APN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Chapter 4 Frequently Asked Questions
Questions About Connecting and Disconnecting
Devices and Accessing the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
What do I do if I can’t connect a device to the hotspot? . . . . . . . . . . . . . . . . 55
What do I do if I can’t access the Internet?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
How do I find out how many users are connected to my
hotspot’s Wi-Fi networks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Why does the No Signal icon display? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Why can’t my device access the hotspot web page when
connected to a VPN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Why can’t my hotspot connect to a computer running Windows Vista? . . . 56
What do I do if my hotspot doesn’t connect to my
service provider’s network? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Questions About the Hotspot Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Why isn’t my battery charging? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
How can I extend the life of the battery? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Questions About the Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
How do I go back to the hotspot web page? . . . . . . . . . . . . . . . . . . . . . . . . . . 57
What do I do if I forget my admin login password? . . . . . . . . . . . . . . . . . . . . . 58
General Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Why is the signal indicator always low? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Why is the download or upload speed slow? . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How do I turn the hotspot off? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
The LCD is not lit. How do I know if the hotspot is still
powered on? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How do I find my computer’s IP address?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How do I find a device’s MAC address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
What do I do if the Wi-Fi network name doesn’t appear in
the list of networks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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AirCard 779S Mobile Hotspot
How can I reset the hotspot? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Where can I find more information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 5 Specifications
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Supported RF Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
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1
1. Get Started
This chapter provides an overview of AirCard 779S Mobile Hotspot features, and instructions for
how to set up your hotspot and connect to the Internet. The chapter covers the following topics:
•Get to Know Your Hotspot
•Set Up Your Hotspot
•Connect to the Internet
•View the Hotspot Web Page
•NETGEAR AirCard App for Smartphones and Tablets
•Accessories
Get Started
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AirCard 779S Mobile Hotspot
Get to Know Your Hotspot
Your hotspot enables you to create a Wi-Fi access point in any location with cellular network
coverage. Use a Wi-Fi access point to connect your laptop and other Wi-Fi-capable devices
to your service provider’s mobile broadband network and connect to the Internet.
External antenna port
Micro-USB charging port
Power/navigation
External antenna port
LCD screen
button
Figure 1. Hotspot button and features
Power the Hotspot On and Off
Press the Power button to wake the LCD screen and to power the hotspot on and off.
Table 1. Power button usage
Desired Result Action
Turn on hotspot. Press and hold the Power button for two seconds.
Turn off hotspot. Press and hold the Power button for five seconds.
Wake up Wi-Fi signal and
screen.
Press and quickly release the Power button.
View a different screen Press and release the Power button repeated until the
desired screen displays.
Get Started
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AirCard 779S Mobile Hotspot
LCD Screen Elements
You can use the LCD screen icons and other screen elements to view the hotspot’s status,
configure Wi-Fi band settings, and view system alerts and carrier messages.
Signal strength
Battery
Wi-Fi network
name and
password
Number of
Number of
Alert indicator
Network indicator
unread messages
connected devices
Figure 2. LCD screen
Table 2. LCD screen elements
Element Indicates
1 bar . The hotspot signal is weak.
5 bars . The hotspot signal is strong.
4G/LTE. The LTE network is available.
4G . The HSPA and HSPA+ networks are available.
System alerts require attention.
The battery is charging.
5 bars . The battery is fully charged.
1 bar . The battery charge is low.
Blue. Wi-Fi is active.
Gray. Wi-Fi is inactive.
A number, if displayed, indicates the number of connected devices.
A number, if displayed, indicates the number of unread messages.
Default main
Wi-Fi name
and password
The Wi-Fi name and password used by Wi-Fi-enabled devices to connect to the hotspot.
Get Started
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AirCard 779S Mobile Hotspot
Charge Your Hotspot
Your hotspot can receive power from any of the following sources:
•Rechargeable battery included with the hotspot
•Wall socket using the AC adapter and USB cable
•USB port on your computer
Set Up Your Hotspot
Before you can set up your hotspot, you need to get a micro-SIM card and an access point
name (APN):
•Make sure that you get a micro-SIM card (also called 3FF) rather than a nano-SIM or
standard size SIM.
Note: The orange bars indicate network activity by radiating in and out when data is being
received or transmitted.
Get Started
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AirCard 779S Mobile Hotspot
•Make sure that you get a data-enabled SIM:
•Some phone SIMs work, but not all. Best practice is to use a hotspot or tablet SIM.
Phone SIMs and hotspot and tablet SIMs look the same but work differently on the
network.
•If you want to use 4G LTE data, make sure that the service provides 4G capability.
•Get the APN from the service provider:
•The APN is often listed in the literature that came with the SIM.
•The service provider website might also list the APN information.
•As a last resort, most service provider APN information is available through a web
search. For example, search for <service provider name> APN.
•For information about adding, selecting, or removing APNs, see Configure Your
Hotspot’s Access Point Name on page 50.
Install the Micro-SIM Card
To connect to the Internet, you need a micro-SIM card. To obtain a micro-SIM card, contact
your Internet service provider.
To install the micro-SIM card:
1. Remove the back cover by lifting at the notch on either corner of the hotspot.
2. Insert the micro-SIM card.
Get Started
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AirCard 779S Mobile Hotspot
Install the Battery
A rechargeable battery was included with your hotspot.
To install the battery:
1. Remove the back cover by lifting at the notch on either corner of the hotspot.
2. Insert the battery as shown, ensuring that the gold contacts on the battery line up with the
gold contacts on the hotspot.
Gold contacts
Battery
3. Replace the back cover.
Note: The battery comes partially charged and ready to use. When the
battery needs recharging, follow the instructions in Recharge the
Battery on page 29.
Get Started
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AirCard 779S Mobile Hotspot
Connect to the Internet
You can connect up to 10 wireless devices such as smart phones, laptops, and tablets to
your mobile hotspot’s Wi-Fi network.
To connect to the Internet:
1. Press and hold the Power button for two seconds.
Once powered up, the mobile hotspot automatically searches for and connects to your
network provider’s mobile broadband network.
2. Connect your computer or other device to your Wi-Fi network:
a. Check to see that Wi-Fi is enabled on your device and search for available Wi-Fi
networks.
b. Select the Wi-Fi name displayed on the hotspot LCD screen and connect to it.
c. When prompted, enter your Wi-Fi password as it displays on the hotspot LCD
screen.
3. Launch your browser to surf the Internet.
View the Hotspot Web Page
Your hotspot comes configured and ready to use. Use the hotspot web page to manage
advanced settings.
Log in as an administrator to change settings and view detailed information. (The default
administrator login password is attadmin.)
To log in as an administrator:
1. Launch a web browser from a computer or Wi-Fi device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
After you log in, you can access all of the features available on the LCD screen plus
advanced features. For example, you can do the following:
•Change the SSID, Wi-Fi passwords, admin login, and Wi-Fi encryption settings
•Enable a guest Wi-Fi
•Set auto-connect options
•View data usage
•Change security settings and router options
Get Started
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AirCard 779S Mobile Hotspot
NETGEAR AirCard App for Smartphones and Tablets
Download and use the free NETGEAR AirCard app to view your
connection and settings from your smartphone or tablet. Search the app
store for NETGEAR AirCard.
To manage all hotspot settings, visit the hotspot web page at
http://attwifimanager or http://192.168.1.1.
Accessories
You hotspot ships with the following accessories:
•Micro-USB cable . Use this cable to recharge the battery or tether the hotspot to your
computer.
•Wall charger . Use a wall charger with the USB cable to recharge the battery or to power
the hotspot from a wall socket.
You can purchase an AirCard Signal Boosting Cradle (DC113A) separately. The boosting
cradle boosts the signal, extends coverage indoors and in areas with low signal strength, and
adds Ethernet connectivity.
Accessory availability varies by region. For more information, visit
http://www.netgear.com/ATTUniteExpress.
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2
2. Use Your Hotspot
This chapter explains how to use your hotspot. The chapter covers the following topics:
•Monitor Data Usage
•Manage Wi-Fi
•Set Mobile Broadband Autoconnect Options
•View and Delete SMS Messages
•View Alerts
•Extend Battery Life
•Establish Security
•View Details About Your Hotspot
•Update Your Hotspot Software and Firmware
•What Alerts Mean
•Security Credentials
Note: To change settings, log in as an administrator. See View the Hotspot
Web Page on page 12.
Use Your Hotspot
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AirCard 779S Mobile Hotspot
Monitor Data Usage
You can monitor or configure your data usage using the hotspot web page.
To configure your monthly data usage:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
If you are using a post-paid SIM card, select the Data Alert check box and adjust the
slide bar to set a data usage alert.
Note: If you have a GoPhone plan, go to att.com/mygophone to check your
data usage.
Data Usage Disclaimer
Actual billed usage can be higher than estimated data usage displayed on the usage meter.
For example, actual billed usage might be higher when: a part of a shared data plan such as
Mobile Share; multiple users with different log in credentials using the same device; traveling
internationally or outside AT&Ts network; using the SIM card with another device; or, using a
tethered handset.
Manage Wi-Fi
The mobile hotspot gives you the option to share the Wi-Fi radio between two Wi-Fi
networks, a main Wi-Fi network for devices you trust, and a guest Wi-Fi network that allows
you to share your Wi-Fi with temporary visitors without exposing them to your devices on the
main Wi-Fi network.
By default, main Wi-Fi is enabled and guest Wi-Fi is disabled. If your place of business does
not allow Wi-Fi or for any other reason you want to disable Wi-Fi and use the hotspot only in
tethered mode, the hotspot gives you that option.
Note: Whenever you change Wi-Fi settings, the hotspot resets to activate
the new settings. Any devices connected to the hotspot are
disconnected when the hotspot resets.
Use Your Hotspot
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AirCard 779S Mobile Hotspot
Enable Guest Wi-Fi
You can enable guest Wi-Fi from the hotspot web page or set advanced Wi-Fi options on the
Wi-Fi Options screen.
Enable guest Wi-Fi on the hotspot web page:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Click the box next to Enable Guest Wi-Fi.
Select advanced guest Wi-Fi options (optional):
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Wi-Fi > OPTIONS.
5. Select the Enable Guest Wi-Fi check box.
6. Enter a Wi-Fi name.
7. Enter a Wi-Fi password.
8. Select an encryption mode:
Use Your Hotspot
17
AirCard 779S Mobile Hotspot
•WPA2 Personal AES. Strong security supported by newer Wi-Fi devices (default).
•WPA/WPA2 Personal. Strong security supported by most Wi-Fi devices. Use WPA2
Personal AES whenever possible.
9. Select one of the radio buttons next to Broadcast Network Name:
•Show displays the Wi-Fi network name and password on the LCD screen.
•Hide does not display the Wi-Fi network name and password on the LCD screen.
10. To change the guest Wi-Fi password automatically, select the Generate a new password
each time I turn on the Guest Wi-Fi check box.
The Submit button displays after you make a selection.
11. Click the Submit button.
Your changes are saved.
If you change the frequency, or change the guest Wi-Fi options, the Wi-Fi type changes
automatically to Custom Setup.
Note: When you change your Wi-Fi settings (including disabling or enabling
either Wi-Fi network), the hotspot resets. Any devices connected to
the hotspot are disconnected when the hotspot resets.
Add a Wireless Device to Your Wi-Fi Network
You can connect up to 10 wireless devices (such as smartphones, laptops, tablets, digital
cameras, printers, gaming consoles, and digital picture frames) to your hotspot network. For
information about setting connections for main Wi-Fi and guest Wi-Fi networks, see Set the
Maximum Number of Connected Devices on page 19.
You can add a wireless device to your Wi-Fi network manually. If the device you are adding is
WPS enabled, you can use the WPS method to connect the device without using the Wi-Fi
password.
Add a Wireless Device Manually
To add a wireless device manually:
1. On the wireless device that you want to add to your network, view the list of available
Wi-Fi networks.
2. Connect to the network that corresponds to your hotspot network as displayed on the LCD
screen.
3. When prompted, enter the Wi-Fi password for your hotspot network.
The Wi-Fi password displays on the hotspot LCD screen. If the screen is turned off, press
and quickly release the Power button to wake the LCD screen.
Use Your Hotspot
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AirCard 779S Mobile Hotspot
Add a WPS-Enabled Device
You can add a WPS-enabled Wi-Fi device to your Wi-Fi network without a Wi-Fi password,
using the hotspot web page.
To add a WPS-enabled Wi-Fi device from the hotspot web page:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
Use Your Hotspot
19
AirCard 779S Mobile Hotspot
4. Select Wi-Fi > CONNECT.
5. Click the WPS button for either the main Wi-Fi or the guest Wi-Fi network (if available).
6. Choose the WPS method you want to use:
•WPS button pairing. If the device you want to connect includes a WPS button, click
the WPS button pairing button and, within two minutes (120 seconds), press the
device’s WPS button.
•Enter WPS PIN. If a WPS PIN is associated with the device you want to connect,
click the Enter WPS PIN button and enter the device’s WPS PIN.
Your hotspot and the wireless device communicate and establish the connection.
Set the Maximum Number of Connected Devices
You can connect up to 10 wireless devices to the hotspot. These connections are shared
between the hotspot’s main and secondary Wi-Fi networks.
To set the number of devices that can connect to each Wi-Fi network:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
Use Your Hotspot
20
AirCard 779S Mobile Hotspot
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Wi-Fi > OPTIONS.
5. From the Max Wi-Fi list, select the number of devices that are allowed to access your
hotspot.
6. Click the < button or the > button to adjust the number of connections available on each of
the Wi-Fi networks (main and guest).
The Submit button displays after you make a selection.
7. Click the Submit button.
The number of devices that are allowed to access your hotspot is set.
View or Block Connected Users
You can view a list of devices that are connected to your hotspot and block undesired users
on the hotspot web page.
Note: When you block or unblock users, the hotspot resets to activate the
new settings. Any devices connected to the hotspot are disconnected
when the hotspot resets.
Use Your Hotspot
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AirCard 779S Mobile Hotspot
To view connected devices:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
A list of devices connected to the main Wi-Fi and guest Wi-Fi networks displays on the
right side of the screen.
If you notice a Wi-Fi device that you do not recognize, you can block that device from
connecting to your Wi-Fi network.
To block a device:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
A list of devices connected to the main Wi-Fi and guest Wi-Fi networks displays in the
right column of the screen.
4. Click the device name.
The device details display.
5. Click the Block Device button.
6. When prompted, click the Block Device button again.
The device cannot access your Wi-Fi network.
To view a list of blocked devices:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
A list of devices connected to the main Wi-Fi and guest Wi-Fi networks displays in the
right column of the screen.
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AirCard 779S Mobile Hotspot
4. Select Wi-Fi > MAC FILTER.
5. From the MAC Filter Mode list, select Black list - Block all in list.
The list of blocked devices displays.
To unblock a device:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
The Home screen displays. A list of devices connected to the main Wi-Fi and guest Wi-Fi
networks displays in the left column of the screen.
4. Select Wi-Fi > MAC FILTER.
5. From the MAC Filter Mode list, select Black list - Block all in list.
The list of blocked devices displays.
6. Click the x button next to a device.
The device can access your network.
Use Your Hotspot
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AirCard 779S Mobile Hotspot
Set Mobile Broadband Autoconnect Options
By default, the hotspot automatically connects to your service provider’s mobile broadband
network. You can change this feature so that the hotspot automatically connects to another
network when you are roaming or never autoconnects.
To set autoconnect options:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > MOBILE BROADBAND > Preferences.
5. Adjust any of these settings:
•Domestic Data. If you are using the hotspot in the United States, leave Domestic
Data set to On. Domestic Data is set to On by default.
•Int’l Roaming. If you are using the hotspot outside the United States, select the On
radio button. Int’l Roaming is set to Off by default.
•Network Mode. Network Mode is set to Automatic by default.
Note: If SIM PIN security is enabled, you must enter the SIM PIN before the
hotspot can establish a connection. See Enable SIM Security on
page 44.
Use Your Hotspot
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AirCard 779S Mobile Hotspot
6. To select a mobile network other than your network service provider when roaming, click the
Scan button and select the network from the list that displays.
The Submit button displays after you change any of the displayed preferences.
7. Click the Submit button.
Your selections are saved.
View and Delete SMS Messages
Your hotspot displays messages from your network service provider on both the LCD and the
hotspot web page. The number next to the envelope icon indicates you have unread
messages.
To view messages on the LCD screen:
1. Press the Power button to wake the LCD screen.
2. Press the Power button until the Messages screen displays.
3. Read each message that displays.
4. To move to the next message, click the Power button.
To view SMS messages on the hotspot web page:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Messaging.
A list of messages displays, showing the first portion of the text.
5. Click a message to read the full text.
To delete a message from the hotspot web page:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
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AirCard 779S Mobile Hotspot
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Messaging.
A list of messages displays, showing the first portion of the text.
5. Select the message.
6. Click the Delete button.
The message is deleted.
View Alerts
Your hotspot displays alerts to advise you of hotspot status changes. A yellow triangle
indicates system alerts.
To view alerts on the LCD screen:
1. Press the Power button to wake the LCD screen.
2. Press the Power button until the Alerts screen displays.
3. Read each alert that displays and follow any displayed instructions.
4. To move to the next alert, click the Power button.
Note: Alerts remain as long as the issues that cause them are active. When
the issues are resolved, the alerts are removed automatically.
To view alerts on the hotspot web page:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
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AirCard 779S Mobile Hotspot
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
Active alerts display at the top of the Dashboard.
4. Follow the instructions in each alert to address the conditions that caused it to display.
Extend Battery Life
By default, the hotspot is configured to optimize battery life. The following factors affect
battery life:
•Standby time
•Data throughput
•Mobile broadband signal strength (the better the signal, the longer the battery life)
•Wi-Fi range
To extend the battery life, use either of the following methods:
•Adjust Wi-Fi settings.
•Adjust display settings.
Adjust Wi-Fi Settings to Optimize Battery Life
If the devices you are connecting to your Wi-Fi network are always close to your hotspot,
shorten the Wi-Fi range. Set the standby timer to a shorter period to reduce the amount of
time that no devices are connected to either Wi-Fi network before the hotspot goes into
standby mode (the Wi-Fi radio turns off).
To adjust Wi-Fi setttings to optimize battery life:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
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AirCard 779S Mobile Hotspot
4. Select Wi-Fi > OPTIONS.
5. Adjust any of these settings in the Wi-Fi Options section:
•Wi-Fi Info on Home:
-Show displays the Wi-Fi network name and password on the LCD screen.
-Hide does not display the Wi-Fi network name and password on the LCD screen.
•Wi-Fi Range:
-Standard (best battery life) range provides the narrowest coverage; however,
battery life is longer.
-Medium range provides moderate coverage and battery life.
-Boost range enables you to connect to Wi-Fi devices farther from your mobile
hotspot and still connect to your Wi-Fi network, but battery life is shorter.
•USB Tether. If you are tethering your hotspot to your device and do not want to use
Wi-Fi for other devices, select the Wi-Fi stays Off radio button.
The Submit button displays after you make a selection.
6. Click the Submit button.
A warning message displays.
7. Click the Submit button.
Your changes are saved.
Adjust Display Settings to Increase Battery Life
Dim the screen to reduce the LCD screen’s brightness level. Set the screen time-out to a
shorter period to reduce the amount of time that the LCD screen is not touched before the
screen turns blank.
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AirCard 779S Mobile Hotspot
To adjust display settings to increase battery life:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > GENERAL > Device.
5. Adjust any of these settings in the Screen section:
•Screen Brightness . Select Dim.
•Timeout on Battery . From the list, select a shorter time period.
The Submit button displays after you make a selection.
6. Click the Submit button.
Your changes are saved.
Use Your Hotspot
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AirCard 779S Mobile Hotspot
Recharge the Battery
The battery comes partially charged. You can recharge the battery from a wall socket or from
the USB port on your computer. Recharging from a wall socket is faster than recharging from
a USB port.
To recharge the battery from a wall socket:
1. Attach one end of the micro-USB cable to the hotspot and attach the other end to the
wall charger (included).
2. Plug the wall charger into a wall socket.
The Battery icon includes a lightning bolt to indicate that the battery is charging ( ).
The Battery icon on the LCD screen indicates when the battery is fully charged ( )
and a notification displays.
Note: The LCD screen goes into sleep mode after a set time to extend
battery life. To wake up the LCD screen, press and quickly release the
Power button.
To recharge the battery from the USB port on your computer:
Attach one end of the micro-USB cable to the hotspot and plug the other end into the
USB port on your computer.
The Battery icon includes a lightning bolt to indicate that the battery is charging ( ).
The Battery icon on the LCD screen indicates when the battery is fully charged ( )
and a notification displays.
Use Your Hotspot
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AirCard 779S Mobile Hotspot
Establish Security
The main and guest Wi-Fi network names identify your Wi-Fi networks and are visible to
other Wi-Fi-enabled devices.
To change network names and passwords:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Wi-Fi > OPTIONS.
The Wi-Fi Options screen displays.
5. In the main Wi-Fi and guest Wi-Fi sections, change the Wi-Fi name and Wi-Fi password
fields as desired.
6. To change the guest Wi-Fi password automatically, select the Generate a new password
each time I turn on the Guest Wi-Fi check-box.
The Submit button displays after you change any of the settings.
7. Click the Submit button.
8. When prompted, click the Submit button again.
All devices that were connected must reconnect with the new name and password.
Change Hotspot Web Page Login Settings
You can change the host name for the hotspot web page. You can also change the password
that is used to access the hotspot web page.
To change the login settings for the hotspot web page:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
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AirCard 779S Mobile Hotspot
4. Select Settings > GENERAL > Device.
5. (Optional) In the AT&T Wi-Fi Manager field, change the host name used to access the
hotspot web page.
Enter a maximum of 31 characters.
6. (Optional) In the Admin login field, change the characters used to log in as an
administrator.
Best practice is to set a more secure password.
Enter a maximum of 31 characters.
The Submit button displays after you make a selection.
7. Click the Submit button.
Your changes are saved.
Change Device Encryption Security Settings
To change the type of security used for main and secondary or guest Wi-Fi:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
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AirCard 779S Mobile Hotspot
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Wi-Fi > OPTIONS.
5. From the Encryption list, select a security option.
Select from the following Wi-Fi encryption options:
•WPA2 Personal AES. Strong security supported by newer Wi-Fi devices (default).
•WPA/WPA2. Strong security supported by most Wi-Fi devices. Use WPA2 Personal
AES whenever possible.
•None. Anyone can access your Wi-Fi network without a password and you are
responsible for charges incurred. Best practice is not to select this option.
Use Your Hotspot
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AirCard 779S Mobile Hotspot
The Submit button displays after you make a selection.
6. Click the Submit button.
Your changes are saved.
7. Reconnect your Wi-Fi devices, if necessary, using the new Wi-Fi credentials.
See Connect to the Internet on page 12.
View Details About Your Hotspot
You can view details about your hotspot such as the model number, firmware version, and
IMEI (International Mobile Station Equipment Identity) on both the LCD screen and the
hotspot web page.
To view details on the LCD screen:
1. Press the Power button to wake the LCD screen.
2. Press the Power button until the about device screen displays.
To view details about your hotspot on the hotspot web page:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Click the About link near the upper right corner of the screen.
The About mobile hotspot screen displays.
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AirCard 779S Mobile Hotspot
5. To save this information to a file, click the Save to File button.
Follow the system prompt to open the file or specify where you’d like the file saved.
Update Your Hotspot Software and Firmware
The update server will push a notification to the hotspot when firmware updates are available.
If an update becomes available, the hotspot displays an alert. You can also check for updates
and update the software manually without receiving an alert.
To update the software after receiving an alert:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Double-click the update alert.
The Download Update Available screen displays.
5. Click the Start Download button.
When the download completes, the Software Update Available screen displays.
6. Click the Start Update button.
Your hotspot updates the software and reboots automatically to use the new software.
To update software manually without receiving an alert:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
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AirCard 779S Mobile Hotspot
4. Select Settings > GENERAL > Software and Reset.
5. If the Check for update button displays, click it to check if a new update is available.
If an update is available, the Download Update Available screen displays.
6. Click the Start Download button.
When the download completes, the Software Update Available screen displays.
7. Click the Start Update button.
Your hotspot updates the software and reboots automatically to use the new software.
What Alerts Mean
Your hotspot displays alerts to notify you that you need to take action to resolve a specific
condition.
SIM Not Installed
Ensure that the micro-SIM card is installed correctly. See Set Up Your Hotspot on page 9.
SIM Error — Check SIM
Ensure that your network service provider’s micro-SIM card is inserted in the hotspot. If a
problem still exists, contact customer service. The micro-SIM card might be damaged and
need replacing.
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AirCard 779S Mobile Hotspot
SIM Locked
To unlock the micro-SIM card:
1. Contact your network provider for the PIN to unlock the micro-SIM card.
2. Launch a web browser from a computer or wireless device that is connected to the network.
3. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
4. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
5. Enter the micro-SIM PIN when prompted.
6. Click the Save button.
The micro-SIM card is unlocked.
SIM MEP Locked
To unlock the SIM MEP:
1. Contact your network provider for the eight-digit MEP unlock code.
2. Launch a web browser from a computer or wireless device that is connected to the network.
3. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
4. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
5. Enter the MEP code when prompted.
The SIM is unlocked.
Temperature-Related Alerts
The hotspot is designed to work over a wide temperature range. (For information, see
Environmental Specifications on page 63.) The hotspot shuts down automatically if it goes
out of the supported temperature range.
Move the device to an area where the temperature is more suitable and, if the hotspot is too
warm, make sure that the area is well ventilated and air can circulate around the device.
Note: The battery might not recharge if the hotspot is outside the operating
temperature range.
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AirCard 779S Mobile Hotspot
Security Credentials
Three passwords are associated with the hotspot:
•Wi-Fi password . Use this password to connect your computer or other Wi-Fi device to
your hotspot network. This character string is unique to your hotspot. It displays on the
main hotspot LCD screen. If the screen is blank (a power-saving feature), press and
quickly release the Power button. The default Wi-Fi password is printed on a label under
the battery.
•Guest Wi-Fi password. When this password is enabled, guests can use this password
to access the guest Wi-Fi network.
•Admin login password . Use to log in to the hotspot web page as an administrator. You
must log in as an administrator to use certain features and to make changes to your
hotspot settings. The default admin login password, attadmin, is printed on a label under
the battery. The admin login password must be 5–31 characters.
You can change these passwords on the hotspot web page (http://attwifimanager or
http://192.168.1.1). For more information, see Establish Security on page 30 and Change
Hotspot Web Page Login Settings on page 30.
38
3
3. Advanced Settings
This chapter provides information about how to configure various aspects of the hotspot such as
Wi-Fi settings, WAN settings, router settings. The chapter covers the following topics:
•Tethered Mode
•Back Up and Restore Hotspot Settings
•Manage Wi-Fi Network Options
•Enable SIM Security
•Configure Mobile Broadband
•Configure Your Hotspot’s Access Point Name
Advanced Settings
39
AirCard 779S Mobile Hotspot
Tethered Mode
You can use your hotspot in tethered mode (connected to a computer using the USB cable)
instead of connecting to it using Wi-Fi.
By default, a host driver is installed the first time you connect your mobile hotspot to the
computer via the USB cable. This driver enables the mobile hotspot to connect to the Internet
when it is tethered to a USB port on the computer via the USB cable instead of using the
Wi-Fi network.
If you do not want to use this feature and want to use the USB cable only to charge the
mobile hotspot battery, you can set the host driver not to install.
To set the host driver not to install:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > GENERAL > Software and Reset.
5. Clear the check box next to Install driver when connecting to Windows or MAC computers
with a USB cable.
The Submit button appears once you make a selection.
6. Click the Submit button.
Advanced Settings
40
AirCard 779S Mobile Hotspot
To install drivers on devices running operating systems other than Windows XP:
1. Ensure that the hotspot is powered off.
2. Connect the hotspot to your computer using the USB cable.
The hotspot automatically powers on and installs the necessary driver.
You can visit the hotspot web page at http://attwifimanager or http://192.168.1.1 to
customize your hotspot’s advanced settings.
To install drivers on a computer running Windows XP:
1. On the hotspot, press the Power button for five seconds.
2. Press the Power button until Install Win XP drivers is highlighted.
3. Press the Power button.
4. Follow the instructions to enable device driver installation mode.
5. Connect the hotspot to your computer using the USB cable.
The hotspot installs the necessary driver.
After the driver is installed, you can visit the hotspot web page at http://attwifimanager or
http://192.168.1.1 to customize your hotspot’s advanced settings.
Back Up and Restore Hotspot Settings
You can back up and restore hotspot settings. Backing up and restoring is useful if you use
more than one hotspot and you want the same settings on all of your hotspots. You can also
save your settings before resetting to factory defaults or changing the settings.
To back up hotspot settings:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
Advanced Settings
41
AirCard 779S Mobile Hotspot
4. Select Settings > GENERAL > Software and Reset.
5. In the Download / Backup Settings section, click the Save button.
By default, the file (export.cfg) is saved to your Downloads folder.
To restore hotspot settings:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
Advanced Settings
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AirCard 779S Mobile Hotspot
4. Select Settings > GENERAL > Software and Reset.
5. In the Restore Settings section, click the Browse button.
6. Navigate to the location where the export.cfg file is stored.
By default, hotspot setting files are saved to your Downloads folder.
7. Click the Open button.
8. Click the Submit button.
Your hotspot is restored with the imported file settings.
Manage Wi-Fi Network Options
You can set Wi-Fi network options such as the RTF threshold and the fragmentation packet
size on the hotspot web page. You can also control which Wi-Fi devices can access your
network by adjusting MAC filtering parameters.
To set the Wi-Fi network options:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
Advanced Settings
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AirCard 779S Mobile Hotspot
4. Select Wi-Fi > OPTIONS.
5. Adjust any of these settings in the Wi-Fi Options or Connection section:
•Wi-Fi Info on Home:
-Show displays the Wi-Fi network name and password on the LCD screen.
-Hide does not display the Wi-Fi network name and password on the LCD screen.
•Wi-Fi Range:
-Standard (best battery life) range provides the narrowest coverage; however,
battery life is longer.
-Medium range provides moderate coverage and battery life.
-Boost range enables you to connect to Wi-Fi devices farther from your mobile
hotspot and still connect to your Wi-Fi network, but battery life is shorter.
•USB Tether. If you are tethering your hotspot to your device and do not want to use
Wi-Fi for other devices, select the Wi-Fi stays Off radio button.
•RTS Threshold. The smallest packet size (in bytes) used by the Request to
Send/Clear to Send handshaking protocol.
Best practice is to use a value of 2347. If you are experiencing inconsistent data flow,
you can make minor changes to this value to try to alleviate the problem.
•Fragmentation Threshold. The largest allowable size (in bytes) for a packet.
If a packet is larger than the threshold, it is sent in multiple packets, which can affect
network performance. Keep this value as large as possible (up to 2346).
The Submit button displays after you make a selection.
6. Click the Submit button.
Your changes are saved.
Advanced Settings
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AirCard 779S Mobile Hotspot
Enable SIM Security
Create another level of security by establishing a PIN that you must enter before you can
manage the WAN connection or view SMS messages. For the default SIM PIN, contact
your network provider.
To enable SIM security:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > MOBILE BROADBAND > SIM Security.
5. Click the Activate button.
6. Enter your PIN and click the Submit button.
You are allowed three attempts to enter the correct PIN. If you run out of available
attempts, the PIN is locked. If the PIN locks, contact your network provider to receive a
PUK number to unlock the PIN.
Configure Mobile Broadband
You can configure mobile broadband settings to view WAN details such as the active
network, connection status, and signal strength. You can also adjust these settings to
establish which users and applications can access your network.
Advanced Settings
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AirCard 779S Mobile Hotspot
View WAN Information
To view network information:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Click the About link near the upper right corner of the screen.
Enable Port Forwarding
If your computer is hosting a server, you can enable port forwarding so that other users can
access the server.
To enable port forwarding:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > ROUTER > Port Forwarding.
Advanced Settings
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AirCard 779S Mobile Hotspot
5. Select the Enable radio button.
Incoming traffic is forwarded to specific ports and devices on your network using their
local IP addresses.
Note: Port forwarding creates a security risk. When not required, disable port
forwarding.
6. Enter the following port forwarding information:
•Label. A descriptive name.
•IP. The IP address.
•Port. The port number that the application uses.
•Protocol. If you are unsure, select TCP/IP.
The Submit button displays after you make a selection.
7. Click the Submit button.
Your changes are saved.
Enable Port Filtering
You can select which applications (for example, HTTP, FTP, email servers) can access the
Internet. Used with other security measures such as a firewall, port filtering can enhance
network security.
Note: An activation data connection must be present before you can add
entries.
To enable port filtering:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
Advanced Settings
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AirCard 779S Mobile Hotspot
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > ROUTER > Port Filtering.
5. From the Port Filtering list, select one of the following:
•Black List. Specific applications are not allowed to access the Internet (block list).
•White List. Specific applications are allowed to access the Internet (allow list).
Only one list at a time can be active, either a black list or a white list.
6. Identify the ports to filter.
7. Enter a meaningful label that describes the service.
8. Enter the port and communication protocol being used.
The Submit button displays after you make a selection.
9. Click the Submit button.
Your changes are saved.
Enable VPN Pass-Through
To connect to a corporate network using VPN, you must first enable VPN connections
(passthrough).
To enable VPN pass-through:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
Advanced Settings
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AirCard 779S Mobile Hotspot
4. Select Settings > ROUTER > Basic.
5. In the LAN section, select the VPN Passthrough On radio button.
The Submit button displays after you make a selection.
6. Click the Submit button.
Your changes are saved.
Enable DMZ
In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in
the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of
protection for the rest of the network and sending all incoming data to a particular IP address.
To enable DMZ and designate a computer to screen incoming traffic:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
Advanced Settings
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AirCard 779S Mobile Hotspot
4. Select Settings > ROUTER > Basic.
5. In the DMZ section, select the DMZ Enabled On radio button.
6. In the DMZ Address field, enter the IP address of the computer to which you want all data
sent.
If the hotspot is tethered using a USB cable, this address is 192.168.1.4. If the hotspot is
connected using Wi-Fi, the first Wi-Fi client’s IP address is usually 192.168.1.74.
The Submit button displays after you make a selection.
7. Click the Submit button.
Your changes are saved.
Set LAN Options
To set the hotspot’s LAN options:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
Advanced Settings
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AirCard 779S Mobile Hotspot
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > ROUTER > Basic.
5. Specify your hotspot’s LAN settings.
If the DHCP server is enabled, it automatically assigns an IP address to each device on
the network and manages its configuration information.
The DNS mode setting specifies how the DNS servers are obtained. If you select the
Auto radio button, the servers use the DNS relay specified by the Internet provider.
The Submit button displays after you make a selection.
6. Click the Submit button.
Your changes are saved.
Configure Your Hotspot’s Access Point Name
The hotspot auto configures for most mobile service providers in Europe and southeast Asia.
However, some of the smaller operators require additional configuration:
•If your mobile broadband service is working, you do not need to change or set up your
access point name (APN).
Advanced Settings
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AirCard 779S Mobile Hotspot
•If you’re unable to connect and you receive an error message (for example 619 or 628),
you must change your APN. For more information, see Add a New APN on page 51.
You might also need to change your APN if you recently made any of these changes:
•Changed your rate plan; your APN must match your plan.
•Changed the micro-SIM card in your device.
•Began using a different or new device.
•Changed from a prepaid to a post-paid mobile broadband offer (or vice versa).
Add a New APN
Your hotspot comes preconfigured with the access point name (APN) for your network
service provider. Your hotspot checks the APN to determine the type of network connection
to establish.
If you’re unable to connect to the hotspot and you receive an error message, you must add a
new APN to your hotspot.
To add an APN for another network:
1. Launch a web browser from a computer or Wi-Fi device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > MOBILE BROADBAND > APN.
Advanced Settings
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AirCard 779S Mobile Hotspot
5. Click the Add button.
6. Enter a name for the APN.
7. Enter the APN.
If you do not know the APN, contact your service provider.
8. Select a network authentication mode:
•None (default)
•PAP
•CHAP
•PAP or CHAP
9. Enter a user name and password if the wireless network requires these fields.
10. Click the Save button.
The new APN is added.
Select Which APN to Use
To select which APN to use:
1. Launch a web browser from a computer or Wi-Fi device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > MOBILE BROADBAND > APN.
A screen listing the current APNs displays.
Advanced Settings
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AirCard 779S Mobile Hotspot
5. Select the Active radio button next to the APN entry to be used.
The APN is selected.
Remove an APN
To remove an APN:
1. Launch a web browser from a computer or Wi-Fi device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > MOBILE BROADBAND > APN.
The APN screen displays.
5. Click the radio button beside the APN entry you want to remove.
6. Click the Details button.
7. Click the Delete button.
The APN entry is removed.
54
4
4. Frequently Asked Questions
This chapter provides answers to possible questions about your hotspot.
•Questions About Connecting and Disconnecting Devices and Accessing the Internet
•Questions About the Hotspot Battery
•Questions About the Hotspot Web Page
•General Questions
Frequently Asked Questions
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AirCard 779S Mobile Hotspot
Questions About Connecting and Disconnecting
Devices and Accessing the Internet
Review these questions for information about connecting and disconnecting devices and
accessing the Internet.
What do I do if I can’t connect a device to the hotspot?
If you are experiencing problems connecting to the hotspot, try the following suggestions:
•Turn off your device and take the battery out, wait 10 seconds, put the battery back in,
and turn your device on.
•Restart your computer.
•Turn off or temporarily disable any security programs or firewalls.
•If possible, try using another computer or Wi-Fi device to connect to your hotspot. If you
can, then the problem is with the device that cannot connect, not the hotspot.
What do I do if I can’t access the Internet?
If you are connected to the hotspot but cannot connect to the Internet, try the following
suggestions:
•Check the display status on the LCD.
•Make sure that network coverage is available in your area.
•Make sure that your micro-SIM card is active and enabled with data services.
•Wait one to two minutes for the hotspot to initialize.
•Confirm that your account is activated and that no other Internet connections are active.
•Switch your hotspot off and on and restart your computer or Wi-Fi device.
•Check to see if you can access www.netgear.com. If you can access www.netgear.com
but you cannot access other non-NETGEAR websites, you might need to top up or
recharge your prepaid SIM card.
How do I find out how many users are connected to my
hotspot’s Wi-Fi networks?
The number on the Wi-Fi icon on the hotspot’s LCD is the number of users (or devices)
connected to your Wi-Fi network. A list of connected devices appears in the hotspot web
page’s Devices Connected section. For more information about the devices or users
connected to your network, see View or Block Connected Users on page 20.
Frequently Asked Questions
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AirCard 779S Mobile Hotspot
Why does the No Signal icon display?
If the No Signal icon ( ) displays on either the LCD or the hotspot web page, make sure
that you are in your network provider’s coverage area.
Why can’t my device access the hotspot web page when
connected to a VPN?
If you are using your hotspot while connected to a VPN, you might not be able to access the
hotspot web page using http://attwifimanager.
To directly access the hotspot web page hosted on the device, enter the address
http://192.168.1.1 in your browser.
Why can’t my hotspot connect to a computer running Windows
Vista?
A known issue with Microsoft is that computers running Windows Vista cannot obtain an IP
address from certain routers. More information and a fix are available at
http://support.microsoft.com/kb/928233 or visit the Microsoft support website and search for
knowledge base article 928233.
What do I do if my hotspot doesn’t connect to my
service provider’s network?
If your hotspot does not connect to your service provider’s mobile broadband network, try the
following suggestions:
•Make sure that you got the correct micro-SIM card and APN for your hotspot. For more
information, see Set Up Your Hotspot on page 9.
•Make sure that your micro-SIM account is active. To check micro-SIM status and activate
the account, visit http://attwifimanager.
•If you use a prepaid or pay-as-you-go micro-SIM card, make sure that a positive balance
is listed for the account.
•You might need to add an APN to your hotspot. For more information, see Configure Your
Hotspot’s Access Point Name on page 50.
•If your hotspot still does not connect, you might need to create or update the default
connection.
To check the default connection settings:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
Frequently Asked Questions
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AirCard 779S Mobile Hotspot
3. Enter the hotspot password.
The default password is attadmin. The password is case-sensitive.
4. Select Settings > MOBILE BROADBAND > APN.
The APN screen displays.
5. Review ISP settings.
Questions About the Hotspot Battery
Review these questions for information about your hotspot battery.
Why isn’t my battery charging?
If you are in a low-coverage area, are transferring a lot of data, or left the hotspot in a hot
location, the internal temperature of the hotspot can rise above 45°C. In these conditions, the
battery cannot be charged due to safety limits with lithium-ion battery technology.
Check to ensure that the USB cable and the AC wall charger are connected securely and are
working correctly.
How can I extend the life of the battery?
For information about extending the life of the battery, see Extend Battery Life on page 26.
Questions About the Hotspot Web Page
Review these questions for information about the hotspot web page.
How do I go back to the hotspot web page?
To view the hotspot web page:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is attadmin. The password is case-sensitive.
Frequently Asked Questions
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AirCard 779S Mobile Hotspot
What do I do if I forget my admin login password?
The default admin login password is attadmin, and the hotspot web page URL is
http://attwifimanager or http://192.168.1.1.
If you changed the admin login password and can’t remember the password that you created,
you must set the hotspot back to factory defaults.
To reset the hotspot:
1. Press the Power button for fifteen seconds.
A factory reset takes about one minute. After the device resets, reconnect Wi-Fi devices.
General Questions
Review these general questions about the hotspot.
Why is the signal indicator always low?
If reception for your hotspot is poor, try moving the hotspot to a location with a clear view of
the sky (for example, near a window).
Why is the download or upload speed slow?
Data transfer speed depends on signal strength and interfering radio sources like electrical
generators or other hotspot Wi-Fi devices. Review the following possibilities:
•Check your signal strength and network type (for example, LTE 4G is generally faster
than 3G).
•Check Wi-Fi interference by powering the hotspot off and on to find a better Wi-Fi
channel.
•Switch Wi-Fi channel from 2.4 GHz to 5 GHz.
•If the network signal is low, consider using external antennas or cradle the hotspot with
built-in high-gain antennas.
How do I turn the hotspot off?
Press and hold the Power button for five seconds.
The LCD is not lit. How do I know if the hotspot is still
powered on?
The LCD dims to save energy. The LED continues to flash slowly to indicate that the mobile
hotspot is still powered on. To wake up the LCD, press and quickly release the Power button.
Frequently Asked Questions
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AirCard 779S Mobile Hotspot
How do I find my computer’s IP address?
The steps for finding your computer’s IP address depend on the operating system. If your
device runs an operating system not listed here, see the appropriate operating system
documentation.
To find the IP address on a Windows 7 , Windows Vista , or Windows XP device:
1. Open the command prompt window:
a. Select Start > Run.
b. Enter cmd or command and click the OK button.
2. At the command prompt, enter ipconfig and press the Enter key.
3. Write down the IP address for the entry that relates to the wireless network connection.
The IP address might be listed under IPv4 Address or something similar.
To find the IP address on a Windows 8 device:
1. In the Charms bar, click the Search icon.
2. Select Command Prompt.
3. At the command prompt, enter ipconfig and press the Enter key.
4. Write down the IP address for the entry that relates to the wireless network connection.
The IP address might be listed under IPv4 Address or something similar.
To find the IP address on a Mac OS X device:
1. From the Apple menu, select System Preferences > Network.
2. Select the wireless adapter.
The IP address is displayed in the right pane.
To find the IP address on devices running other operating systems:
Refer to the user documentation for your operating system or computer.
How do I find a device’s MAC address?
You need to know the MAC address for a device when you are doing the following:
•Assigning an IP address based on a MAC address (when using DHCP)
•Allowing or denying devices access to your Wi-Fi network (MAC filtering)
Tip: To display a list of connected devices, including the MAC address of
each device, visit the hotspot web page and log in as an administrator.
The connected device list appears on the left side of the Home
screen. Click the device links to display IP and MAC addresses.
Frequently Asked Questions
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AirCard 779S Mobile Hotspot
The steps for finding a device’s MAC address depend on the operating system. If your device
runs an operating system not listed here, see the appropriate operating system
documentation.
To find the MAC address on a Windows 7, Vista , or XP device:
1. Open the command prompt window.
a. Select Start > Run.
b. Enter cmd or command and click the OK button.
2. At the command prompt, enter ipconfig /all and press the Enter key.
3. Write down the physical address for the entry that relates to the wireless network
connection.
It appears as a series of numbers and letters. This is the MAC address of your wireless
adapter.
To find the MAC address on a Windows 8 device:
1. In the Charms bar, select the Search icon.
2. Select Command Prompt.
3. At the command prompt, enter ipconfig /all and press Enter.
4. Write down the physical address for the entry that relates to the wireless network
connection.
It appears as a series of numbers and letters. This is the MAC address of your wireless
adapter.
To find the MAC address on a Mac OS X device:
1. From the Apple menu, select System Preferences > Network.
2. Select the wireless adapter that is connecting to the routing hardware.
3. Select Advanced.
4. Select Ethernet.
The Ethernet ID is displayed. This is the same as the MAC address.
What do I do if the Wi-Fi network name doesn’t appear in
the list of networks?
If you do not see the hotspot’s Wi-Fi networks from your Wi-Fi-enabled device, try these
suggestions:
•Refresh the list of networks.
•Select Wi-Fi > OPTIONS. Make sure that Wi-Fi Info on Home Show radio button is
selected.
•If the LCD is dark, the Wi-Fi radio might be asleep. Press the Power button to wake the
hotspot.
Frequently Asked Questions
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AirCard 779S Mobile Hotspot
•If the hotspot is tethered to your computer, make sure that Wi-Fi is set to stay on when
the hotspot is tethered. See How can I reset the hotspot? on page 61.
How can I reset the hotspot?
You can reset the hotspot to the factory settings. This is useful if you forgot your admin login
password for the hotspot web page.
If you reset the hotspot, all of your customizations are lost.
Note: When you reset the hotspot, any currently connected devices lose
access and must be reconnected after the hotspot restarts.
To reset the hotspot:
1. To power the hotspot off, press the Power button for five seconds.
1. To power the hotspot on, press the Power button for two seconds.
2. Press the Power button to cycle to the Factory Reset screen.
3. To start the factory reset, press the Power button.
It takes about one minute to complete a factory reset.
4. After the device resets, reconnect Wi-Fi devices.
Where can I find more information?
Review the following:
•The Quick Start Guide that came with your hotspot.
•Visit support.netgear.com, click the Support for Home Products link, search for your
network service provider, and select your hotspot from the list of products to do the
following:
-Update the firmware on your device (if an update is available)
-View a tutorial
•Learn tips and tricks at http://www.netgear.com/landing/learningcenter/tips.html to get the
most from your hotspot.
Information about accessories is available at http://www.netgear.com/ATTUniteExpress.
62
A
A. Specifications
This appendix covers the following topics:
•Mechanical Specifications
•Environmental Specifications
•Supported RF Bands
Specifications
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AirCard 779S Mobile Hotspot
Mechanical Specifications
Environmental Specifications
Table 4. Recommended operating and storage temperatures
Environment Temperature
Operating temperature 0°C to 35°C
(32 F to 95°F)
Storage temperature –10°C to 60°C
(14°F to 140°F)
Supported RF Bands
Table 5. Supported RF bands
Technology Bands
LTE Cat 3 No Carrier Aggregation
FDD Band 2 / 4 / 5 / 17
3G Band 2 [1900] / Band 5 [850]
2G N/A
Table 3. Physical dimensions
Parameter Dimension
Weight 127 g
(4.5 oz)
Length 109.9 mm
(4.33 in.)
Width 68.9 mm
(2.7 in.)
Thickness 14.6 mm
(0.57 in.)

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