NEXXT SOLUTIONS 340U1 IP Camera User Manual Manual
NEXXT SOLUTIONS IP Camera Manual
Contents
- 1. Manual
- 2. Addendum
Manual
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Integrated Wireless IP Camera
INTRODUCTION
Thank you for purchasing the Nexxt Solutions
XPY 300 Camera. Our new XPY is an integrated
wireless IP Camera solution that combines a high
quality digital video camera with network connectivity
and a powerful web server to bring a clear picture
to your desktop or mobile phone from anywhere on
your local network or over the Internet.
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This camera is intended for indoor use only.
Use the supplied power adaptor to connect the
camera to the AC mains (5.0V DC, 1.5A). The
warranty does not cover any damage caused by
applying the wrong voltage.
Never attempt to disassemble the unit. The
warranty does not cover damages as a result of
tampering with, or the improper alteration of the
device.
Do not point the camera at the sun or at any other
strong light source.
Do not install the camera where it can be exposed
to rain or water
Wait at least 10 seconds when powering the
camera on and off. Otherwise, it can cause serious
damage to the CPU.
When updating the camera, please make sure that:
the camera is connected directly to a computer
using a network cable;
all other programs and windows on the computer
have been closed;
the camera remains connected during the entire
firmware update.
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BEFORE YOU BEGIN
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NOTES ON WINDOWS AND MAC COMPATIBILITY:
FEATURES
The camera combines a high-sensitivity 1/4 CMOS
image sensor with a powerful wireless web server
in order to capture clear images from anywhere,
and to transmit them instantly on your local
network or over the internet.
Can be used on WiFi or wired networks.
Selectable image resolution of 640x480 and
320x240 pixels.
The system can be expanded at any time by adding
multiple cameras.
View multiple cameras in split screen view or
choose full screen in order to monitor the activity
from a single camera.
Cameras can be viewed via standard PC or Mac
browsers, including Internet Explorer, Safari,
Chrome and Firefox.
Infrared LEDs for night vision (up to 15 meters).
Includes multi-level user management system,
which can be configured with passwords for
controlled access.
Easy- to-use web browser controls. They also allow
quick configuration changes via the settings menu.
Compatibility with smartphones enables you to
view real-time videos over the internet using any
standard browser.
Supports image snapshots and image forwarding
via email and FTP upload.
IP camera setup should be completed on a
Windows PC only using Internet Explorer.
Live viewing, taking snapshots, recording and
camera configuration are fully supported on
computers with Windows operating systems.
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NOTE: if any of the listed items are missing or
damaged, please notify immediately the Nexxt Solutions
reseller from whom you purchased the product for
replacement or warranty information.
Our WiFi Camera can be set up in minutes for
instant monitoring and live viewing on your Windows
computer and 3G Smartphone - all via your wireless
network router or switch. For optional recording
capabilities, simply install the recording software in
your Windows PC and configure it according to your
particular needs.
view live images via compatible web browsers
including Safari, Firefox and Chrome but are limited
to viewing one camera at a time.
take and save snapshot images via the web
browser interface.
Wireless IP Camera x1
AC power adaptor x1
Quick installation guide x1
CD-ROM x1
(includes the IP Super Client Software)
Network cable x1
Mounting bracket and hardware
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PACKAGE CONTENTS
CAMERA INSTALLATION
Mac users are only able to:
Open the box and make sure all items listed below
are included:
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Begin by screwing the bracket to the camera.
Connect the camera using the power adaptor that
comes with the product.
Using a standard Ethernet network cable, connect
the camera to your network.
The camera can either be connected to a router/
switch or directly to a PC with an Ethernet
network cable. We recommend setting up the
camera on your network using a wired connection
prior to using the device in a wireless
configuration.
Continue with the setup of the camera (as
described in the following chapter). Once the
camera has been successfully connected to your
network, it can be mounted on the wall or ceiling
using the wall plugs and screws included with the
device. (The initial set up must be performed
using Windows operating system only).
1. Plug the cable into the RJ-45 connector on the
rear of the camera..
1.
2.
3.
INTERNET
Cellular
Phone
IP Camera
Modem
PDAComputer
Intranet
Internet connection
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2. Plug the other end into an available RJ-45 port
on your router.
3. Connect the power cable to the wall outlet.
Please note that if you are using the camera on
a wireless network, you will need to configure the
camera for wired use, prior to configuring
wireless settings in the device (later described in
this manual).
Accessing the IP camera
Using the IP Super Client Software
Note: The IP network camera is designed to work in
a local area network (LAN) or over the internet. For
the first method, we highly recommend using the
software included in the CD. The installation steps
are described below.
1. Introduction
The IP camera Super Client is an easy-to-use
software designed for surveillance applications
with multiple cameras. This software includes PT
controls, recording, alarm notifications, in
addition to a central management feature that
allows the administration, configuration and
access control settings for each individual device.
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Functions:
*Supports up to 81-video monitoring in one screen
*Supports multi-level structured device list.
*Supports scheduled recording with alarm.
*Supports panoramic recording.
*Supports motion detection, sound alert and
external alarm trigger.
*Supports audio, SMS, SMS modem, dialing, email,
FTP and alarm output switch.
*Supports inquiries, browsing of alarm and
operation log records.
*Supports multi-level access management.
*Supports remote login to check records and
alarm records.
Adding devices
After installing the client software, we need to add
the devices. When running the program, the device
list on the right of the main interface is empty; there
is a guide to show you how to add the devices.
Click the right button to choose “add new device”
or “add new group”. This program supports a
multi-level structure to manage existing devices.
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Now, let’s take the 300-series and 330-series as
examples to introduce the adding device option.
300-Series Image:
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330-Series Image:
Name: name assigned to the camera, used to
distinguish it from other devices connected. This
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name will be displayed on the camera list name will
be displayed on the camera list.
Basic information: the basic information used
for connecting the camera, such as connection
method, username, password, PT protocol, etc.
Device parameters: set size of the image and
frame rate. Not all series have this option available.
Alarm: this menu contains all the alarm-related
settings.
Record: this menu contains all recording related
settings.
Connection Information
IP/Domain mode: This mode provides LAN access
to the camera, or to a camera which has a domain
or fixed IP. To use this mode, an incoming port
should be assigned. By default, this port is set to
81.
Username/Password: the username and password
used to access the camera.
Forwarding Server: it provides access to videos by
retrieving the files from the server. This requires the
setup of server settings. This mode cannot support
PT control.
Support P2P: supports P2P technology. This mode
cannot support PT Control.
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Camera Parameters
300-Series Image
330-Series Image
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This menu is used to quickly set the camera
parameters. Not all models have this function.
Click the Get button to obtain the current settings.
Click Apply or Set depending on the model to save
your modifications.
Alarm
It includes all the alarm-related settings. Please refer
to the Alarm section for more details.
Record
It includes all the recording-related settings. Please
refer to the Recording section for more details.
Freq./Time setup
It is used to schedule a timing action to change the
lightning frequency.
Additional information
It is used to enter personal-related information, such
as user name, telephone, address, and memo.
Introduction to the main window
Below is the main window of the client software.
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Device Tree Components: this tree provides a visual
representation of all detected devices. Supports
multi-level structure from which users can connect
or disconnect devices in a particular group. Users
can double click on a device to connect it and see
the video in the display area, or click the Camera/
Group Options button to modify the settings.
Display Control Panel: users can choose between
full view in a single screen or a split screen configu-
ration of 4, 9,16,25,36,49, 64 or 81 frames.
PT Control Panel: direction buttons for controlling
the Pan and Tilt feature of the camera. This only
applies to the P/T camera models.
Main Menu: Allows the user to connect or
disconnect all the devices, open the history
manager, system setup, and other functions.
PT Control
This feature is available based on the model of the
camera. If your camera supports the Pan and Tilt
feature, enable it using the client software. Once
enabled, the movement of the camera can be
controlled with the buttons in the PT control area.
Video Recording
Video recording is a basic function of the client soft-
ware, where users can choose to record
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continuously, schedule a recording or setup a
recording whenever an alarm is triggered. Under
the Scheduled recording option, users can set
specified dates and times. Records will be then
saved to the assigned folder path set in the options
settings, and will automatically overwrite the
earliest files when the disk is full. The user can set
the parameter of how long to keep the files. For the
IP camera with MJPEG format, the client software
can compress the saved data into MPEG4 format,
which can be used to reduce the usage of space
on the disk.
To set record function, right click the device and
choose Camera Options or click the Camera/
Group Options button. Next, go to Alarm tab.
Enable record: when selecting this option, the
recording function will be enabled.
Continuous recording: the client software will
record all the time.
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Scheduled recording: users can appoint a certain
period in which the client will start recording.
Alarm
The Client software supports various kinds of alarm
triggers, alarm events, and can be used to set an
alarm schedule.
Select the camera in the display area or from the
device list, click the right button to choose Camera
Options, or click the Camera/Group Options
button. Next, go to Alarm tab.
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Enable alarm: in order to use the alarm function,
you must check this option.
Alarm group: it is a user-defined name to identify
and link cameras belonging to the same group.
Alarm lasting time: the period of time the software
will keep the alarm active. That will have the same
duration as the event causing the alarm, which
includes the capturing of audio and the video
recording time.
Schedule trigger: sets the schedule during which
alarm can be triggered.
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Days: specify the day(s) of the week the alarm will
be triggered.
Time: sets a starting and ending time for the alarm.
Trigger mode: specifies the type of event that would
trigger an alarm.
It currently supports motion detection and alarm
sensor input (depending on the model).
An action on alarm defines how the software will
respond once the alert is triggered.
The actions supported are: sound, video
recording, snapshots, alarm siren, email, FTP
uploading, SMS, calling, SMS modem, alarm-output
switching, program executing and URL opening.
Below is the detailed explanation for each alarm
action.
Sound: When an alarm is triggered, the program
will play a sound on the computer to frighten the
intruder. Sounds can be customized.
You can choose the sound from the list in the
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program. Select the sound and click OK to save the
setting.
You can also choose other sound files from your lo-
cal disk drive. In other words, you can record “Catch
the thief” in a file, save it and then select the sound
file by clicking the folder button to add the file you
want.
If you want to read a text on alarm, you can check
the “Speech” icon and edit the contents to be read.
In addition to reading the normal text, the program
also displays the description of pre-defined features,
such the name of the alarm device and alarm time.
These pre-defined contents appear within the “$$”
symbols. The software includes the following
pre-defined content:
$$DevName$$: the name of the device sending the
alert signal.
$$AlarmTime$$: displays the time when the alarm
occurred.
$$Trigger$$: displays the event triggering the
alarm.
If you only need to read a text having no audio being
played, you can choose “sound file” without
specifying the use of one. Check the “Speech” box
below.
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Email: when the alarm goes off, the program will
send an email acknowledgement with the pictures
or video recording attached.
Attachment: the user can choose to send emails
with or without attachments, or with pictures or
videos. However, when choosing to send an
attachment, the user needs to have the live
recording function enabled first.
Receiver: it is the email address to which the alarm
acknowledgement will be sent to.
Copy: it is the email address or addresses to which
the alarm acknowledgement will send a copy of the
message and attachments. Use commas to
separate multiple email addresses.
Test: when you click this button, the program will
send a test email. Users can check whether it was
correctly sent or not. If sending fails, the program
will show you the details of the failure.
Users have the option to choose the mail server
according to their own needs.
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FTP Uploading: when the alarm is triggered, the
program will upload the snapshots to the FTP server.
Upload file: three options are available: picture only,
video only, or both picture and video.
FTP host address: account information required to
access the File Transfer Protocol host.
FTP port: the default is set to 21.
User name: the user name used in the FTP login
window.
Password: the FTP password used in the login
window.
Upload Directory: This is the path used for saving
uploaded files. The program will create a folder using
the time the alarm went off. The pictures and videos
will be saved to this directory.
Dialing: when the alarm is triggered, the program
will dial the assigned telephone number
automatically using the PC’s modem. This service
requires a modem to be installed on the PC which
supports dialing functions.
Dialing device: choose the modem from the list that
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supports the dialing feature.
Number to be dialed: the number which will be
dialed once the alarm is triggered.
Test: Click Test to make sure this setting is
functional.
SMS modem: when an alarm is triggered, the
program will send a Short Message Service
transmission to the assigned phone through the
modem.
This service requires an SMS modem to be installed
on the PC.
SMS modem port: the serial port number which is
attributed to the SMS modem.
Receiving phone number: the enabled-SMS land
line or mobile phone number which will receive the
incoming message when the alarm is triggered.
SMS interval (in minutes): defines the time interval
in minutes that the SMS alerts will go off while the
alarm is active.
Test: click this button to test this service, the
program will send a SMS to the assigned phone
number.
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Skype: when an alarm is triggered, the program will
use Skype to send Skype messages, text
messages, Skype calls and call a mobile phone.
This feature requires for Skype to be installed on
your computer. When the alarm is triggered, the
program will call or open the Skype interface, so
that it can execute the actions mentioned above. If
Skype is not running, the program will automatically
start Skype. You can download Skype by going to
http://www.skype.com.
Send Skype Message: this option sends a text
“message” to the designated Skype account.
Send SMS: this option sends a text “message” to
the designated phone. Please note that this feature
requires a Skype account balance. To know more
about using Skype to send SMS, recharge informa-
tion, etc., please visit the official Skype website.
Call: it places a call to the designated Skype account
or to a designated phone number. Please note that
the “dial a designated telephone number” feature
requires a Skype account balance. To know more
about using Skype to make calls, please visit the
Skype official website.
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Test: Click Test to make sure this setting is
functional.
Application: when the alarm is triggered, the
program will execute the selected program.
Program: it defines the path for the .exe file
belonging to the selected program.
Run parameter: the run parameter values should
be entered in this box.
Run once: this option will execute the command only
when the alarm goes off for the first time, with no
further action after that.
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URL Link: When the alarm is triggered, the
program will open the assigned URL. Usually, this is
used to inform other systems about the alert.
User Account Administration
The Client supports a multi-level management
system, whereby different users are granted
specific privileges and passwords for controlled
access.
This function is not enabled by default. Please click
the Setup menu button on the lower right side of
the dialog window and choose User Account Setup
to continue.
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When this feature is enabled, the program will
always request authentication from users.
By default, the admin account enjoys full administra-
tor privileges. This account can never be deleted;
however, its password can be changed.
Add operator: click the Add button and the dialogue
box below will appear
Once you type in the account information and assign
the corresponding permissions, click OK to save it.
Privileges to add or remove accounts mean that the
account operator can include or delete its
dependant users. This takes effect only after logging
in with this account
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Delete: the currently selected operator will be
erased.
Modify authority: it changes the permission level
assigned to this operator.
Change password: it allows the user to modify the
existing password.
Log manager
The client software has log management function. It
will keep records of user operation and device con-
nection information. Click the Setup menu button on
the bottom right corner of the dialog box, and then
choose Log Management to open the window.
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After selecting the desired device and date, click the
Find button.
Records publisher
Users can remotely view videos and alarm logs
using the records publishing tool from the client.
Click the Setup menu on the bottom right corner
of the dialog box, and choose Record History Web
Publisher. The following window will be displayed, as
shown below.
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By default, this function is not enabled. You must first
select the Enable History Publisher option and click
the Apply button to enable this feature. The LAN IP
address will be displayed at this point. Users can di-
rectly view records in the LAN if the PC has a fixed IP
address. Records can also be accessed by entering
the IP address and adding the port number. If using
a dynamic IP, then the DDNS feature must be active
to be able to view this information remotely. This tool
should allow users to register a DDNS account for
free. The account name needs to be longer than 5
characters.
Click on the free account registration option. The
DDNS registration box will appear, as shown below.
Fill the form and click the Submit button to save your
settings. Once completed, it will exhibit the remote
access URL. Please note that port forwarding needs
to be set up directly on your router.
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Users can set a password for controlled access
permissions.
The Web server port is the port provided for re-
mote visit. Normally, this value does not need to be
changed, but if that port is being occupied by other
devices, users can assign a different port number
within the 1 ~ 65535 range.
When entering the URL in IE address box, a page
like the one below this will be displayed.
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A list containing all the devices with recorded video
files will appear. Next, click on any specific device,
and a list of recordings identified with the date will
be displayed at this stage.
When the operator chooses a certain date, the
page below will pop up on the screen.
The list contains the files recorded that day. When
you click on a specific file, it will play the video.
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During playback, the user can rewind or forward
the video, take a snapshot or invert the recorded
images.
The process to remotely access alarm records is
the same as with video records.
Registration
Go to the Setup menu and select Registration.
Enter the registration name and code, and click
Register to complete the process.
The registration name and code can be found on
the supplied CD-ROM.
Web browser
If you access the camera through the Internet
Explorer browser directly, type the camera’s IP
address.
1. To do so, follow the format http://XXX.XXX.
XXX.XXX:81, (“X” represents the IP address and
the “:81” represents the default port number).
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When done, the camera login page will be displayed
on the screen.
2. Click “sign in” to enter your account and password
on the camera login page, as shown below.
By default, the administrator’s username is “admin”
and the password is left blank. You can log on to this
page as an Administrator, Operator or Visitor.
Access privileges will be assigned on the web
browser interface based on the user. Details
regarding access rights and user interface are
included below.
Visitor: when logged in as visitor, the user will be able
to view the main monitoring page for all the enabled
cameras on the network.
Operator: when logged in as an operator, the user
will have access to controls and to certain
parameters associated with the operation of the
camera.
Administrator: when logged in as an administra-
tor, the user will have full access to controls, critical
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functions and to the advanced configuration of the
camera.
3. If you are using a PC, follow the top link for IE
Browsers. This will activate ActiveX which allows
access to additional features of the user interface.
If you are a Mac user, you can view the camera via
a second link, Server Push Mode. This web browser
mode features limited functionality; however, it
allows you to view live video and take snapshot
pictures using the XPY 300.
Upgrade firmware
Enter the correct User Name and Password to
upgrade the system firmware and Web user
interface.
Main User Interface (as seen in Internet Explorer)
Device Status
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Indicates the number of cameras connected on the
network.
For Viewer
When logged in as visitor, the user will be able to
view the main monitoring page for all the enabled
cameras on the network. This window allows you to
choose between Full View or Split Screen
configurations. Select the icons according to the
view preferred.
For example: select for Full Screen, for
Quad view or for Multi Split Screen.
Add timestamp on record
When checked, a timestamp will be added in the
bottom right corner of recorded videos.
OSD (On Screen Display) for multi-device settings
The On Screen Display allows you to see the date
and time on the video. Use this option to select
the color of the timestamp or to disable the OSD
feature.
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Audio switch
Click to enable the audio stream from the cam-
era. The icon will change to . In order to be able
to listen to the sound around the camera, you need
to have an earphone or speaker connected to the
computer, and the microphone function enabled.
Click this icon once again when you want to disable
this feature.
Record
Click on the icon to begin video recording. The
camera will create an AVI file and save it in the
folder you specified. Click on this button again when
you wish to stop the recording. The audio will be
stored provided that the microphone function has
been previously enabled.
Snapshot: Click on the icon to take a snapshot
image. This button provides users a fast way to
capture a single image of the video from the
camera.
Note: the video file would be assigned a name
according to the following format:
Alias_actual date.avi
For example: if the name of the file containing
the video is XPY300K_20101211124441.avi, it
means this recording belongs to the device
having ´XPY300K´ as its alias, and that the video
was recorded at 12:44:41 on December 11,
2010.
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For operator
When logged in as an operator, the user will have
access to the Operator Page, and to certain
parameters associated with the operation of the
camera.
Pan/Tilt
This function is not available for this model.
Mirror
Click the icons to see the horizontal or vertical
mirror image. Video rotation options allow you to
adjust the image if you set up the camera upside
down or in a special position.
Resolution
Select either VGA (640x480) or QVGA (320x240).
Operating mode
Select 50Hz or 60Hz frequency, or Outdoor mode.
Color parameters: click Brightness and Contrast
to adjust the quality of the video.
Default All: click to return the settings to their
factory default values.
For Administrator
When logged in as an administrator, the user will
have full access to controls, critical functions and to
the advanced configuration of the system.
Device Status: it displays the device ID, firmware
and embedded Web UI version of the device, along
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with other basic information pertaining to the
camera.
Alias Settings: iallow the administrator to set a
name to easily identify the IP camera. Anonymous is
the default alias for the XPY300.
Date & Time Settings: these are used to determine
the time zone for your country. You can choose
Sync with NTP Server or Sync with PC Time.
User Settings: the administrator can set up a
maximum of eight (8) user accounts. New users
can be added as an administrator, operator or
visitor, each with their own username and
password.
UPnP Settings - Access this page to find out if the
UPnP (Universal Plug and Play) is working correctly
on your computer.
Upgrade Device Firmware - Upgrade the camera’s
Firmware and device embedded web UI software on
this page.
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Restore Factory Settings - Restores the original
settings of the device.
Reboot Device - Reboots the device.
Multi-Device Settings
In the Multi Device Settings page, the user can
visualize all devices detected in the LAN. The
firmware inside the camera supports up to 9
cameras monitoring at the same time. You may
view either 9 or 4 cameras at once in a grid on one
screen, or choose to view a single camera at
a time.
The ‘1st device’ is the default IP camera. You can
add more cameras to the list in the network for
monitoring different areas.
To add cameras to the LAN
Click ‘The 2nd Device’ and double click the IP
camera from the ‘Device List in LAN’. The Alias,
Host and HTTP Port will fill in automatically. Enter
the correct User Name and Password then click
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‘Add’. Repeat the same procedure to add additional
cameras.
To add cameras to the Internet
First make sure the camera added can be
accessed on the Internet with the IP address or
DDNS domain. (for example: http://XXX.XXX.XXX.
XXX:81 or http://ipcamera.dyndns.org:81).
Enter the Host in the format: XXX.XXX.XXX.XXX
port: 81 or Host: ipcamera.dyndns.org port: 81.
Enter the correct User Name and Password
followed by ‘Add’. Repeat the same procedure to
add more cameras.
Basic Network Settings
If the router that the IP camera connects to has
a DHCP function, you can choose ‘Obtain IP from
DHCP Server´ or you may fill in the network
parameters manually.
HTTP Port - In most cases, you can leave this value
as 80; however, if your Internet Service Provider
blocks this port, you may have to switch to another
port number, such as 8005.
Wireless LAN Settings
Enter the wireless settings page of the Wireless
Router to find out the SSID, Channel, Encryption and
Authentication details. This product supports WEP
and WAP security encryption methods.
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ADSL Settings
When connected to the Internet through ADSL,
you can enter the ADSL username and password
obtained directly from your ISP.
DDNS Service Settings
The system supports protocols from some DDNS
providers such as dyndns.org. Fill in the following
fields once the DDNS service has been setup.
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User and Password: the User Name and Password
used when applying for the domain name.
DDNS Host: the domain name.
DDNS or Proxy Server: if you access the DDNS
host through a proxy, you should enter the Proxy IP
here.
DDNS or Proxy Port: the Proxy Port.
Mail Service Settings
Configure the email addresses that will receive and
send mails after an alarm is triggered.
Sender - This device uses the sender mailbox to
send mails.
Receiver – The account used to receive mails from
the Sender. You can set up to 4 receiver mailboxes.
SMTP Server - The SMTP server for the sender
mailbox.
Need Authentication - Check the box if the email
needs authentication. If so, please enter the SMTP
User Name & Password.
Mail test: Set the Mail parameters and click
‘Submit’ before attempting to send a test email.
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There are 8 possible Mail Test errors:
1. Cannot connect to the server.
2. Network Error. Please try later.
3. Server Error.
4. Incorrect username or password.
5. The Sender is denied by the server - The server
needs to authenticate the user; check settings and
try again.
6. The Receiver is denied by the server - Could be
caused by the anti-spam privacy settings of the
server.
7. The message is denied by the server - Could
be caused by the anti-spam privacy settings of the
server.
8. The server does not support the authentication
mode used by the device.
Report Internet IP by Mail - Check the box so
when the IP camera is powered on or the
Internet IP address changes, an email will be
sent. (For example: XPY 300`s address is
http://119.123.207.96:9002). Make sure the
port is mapped to the router correctly by UPnP or
Virtual Map function.
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Report Internet IP by Mail - Check the box so when
the IP camera is powered on or the
Internet IP address changes, an email will be
sent. (For example: XPY 300`s address is
http://119.123.207.96:9002). Make sure the
port is mapped to the router correctly by UPnP or
Virtual Map function.
FTP Service Settings
Note: When under Alarm Service Settings the
option “Upload Image on Alarm” is checked, the
FTP Service takes effect.
FTP Server - The FTP server address.
FTP port - The port usually is 21.
FTP Mode - Supports standard (PORT) mode and
passive (PASV) mode.
Upload Image Now - Check the box to upload an
image. When checked, you can input the upload
interval time in seconds.
FTP Test - Set the FTP parameters and then click
‘Submit’ before testing the FTP settings. If
successful, the user will be prompted accordingly.
Otherwise, an error message will be displayed.
There are 8 possible FTP test errors:
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1. Cannot connect to the server - Please check FTP
Server settings.
2. Network Error. Please try later.
3. Server Error.
4. Incorrect username or password - Check the
username and password.
5. Cannot access the folder - Ensure the folder
exists and your account is authorized.
6. Error in PASV mode - Ensure the server supports
PASV mode.
7. Error in PORT mode - PASV mode should be
selected if the device is behind a NAT.
8. Cannot upload file - Ensure your account is
authorized.
Alarm Service Settings (Motion Detection)
Enter the Alarm Service Settings page to
configure the Motion Detection function. When
motion detection is enabled, the camera can be
triggered to send email alerts and upload images.
In the camera monitoring page, the green icons will
turn to red and you will hear an alert sound if
motion is detected.
Note: The default path for saving recorded files is
C:\Documents and Settings\All Users\Documents.
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Motion Detection Sensitivity - Sensitivity can be
determined in a scale from 1 to 10, 1 being the
setting with the highest motion detection sensitivity,
while 10 represents the lowest sensitivity available
you can preset.
Send Mail on Alarm - Sends picture & mail
information to the set email address after the alarm
is triggered.
Upload Image on Alarm - Enable this function to
upload an image after the alarm is triggered.
REC on schedule and save to PC - Enable this
function for automatic recording to start on the
scheduled time for several seconds, and save the
video in the PC when an alarm has been triggered.
ACCESSING THE IP CAMERA
Using the WiFi capability
To use the wireless feature of the IP Camera, a
wireless router is required. Follow the instructions
below to get started after the camera has been
mounted properly.
1. Use the Network cable to connect the IP Camera
to the LAN.
2. Enter IP Camera Tool to search for the camera.
3. When IP address of the camera is listed in the
Result Field of the IP Camera Tool, it means the
basic configuration is completed.
4. Set the security settings in Internet Explorer on
the PC when you view it for the first time.
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5. Log in to the web browser of the IP camera.
6. Now you can use the IP Camera as a Visitor,
Operator or Administration in the LAN.
7. Open the wireless router setup page and enter
the SSID, Channel, Security Method (NONE,
WEP), Authentication Type and Encryption. NOTE:
This product supports WEP and WAP security
encryption methods.
8. Click “Submit” to reboot the device.
9. Wait at least 30 seconds, then unplug the
ethernet cable followed by the power supply. Power
on the camera once again, making sure only the
power supply is connected. After 30 seconds, if the
LED blinks, it indicates the IP camera has started
working on WiFi mode.
Connect to the Internet through ADSL directly
1. Use the Network cable to connect the IP Camera
to PC.
2. Enter IP Camera Tool to search for the camera.
3. Log in to the IP camera web browser page as an
Administrator.
4. Enter the ADSL Settings page to input ADSL
User Name and password.
5. Enter DDNS Settings Page and enable the DDNS
service. Next, click ‘Submit’ to reboot the camera.
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6. By connecting the IP Camera to the ADSL
directly, you can access the Camera through the
Internet using the domain name.
NOTE: Choose the option ‘Report ADSL IP by Mail’,
for the ADSL IP address to be sent via email.
Connect to the Internet using a router
Follow the steps below to use a router to access the
Internet by shared ADSL. If a router is set for dial-up
Internet access, setting an ADSL dial-up account
and password on the IP Camera is not required.
1. Use the Network cable to connect the IP Camera
to the LAN.
2. Open the IP Camera Tool in order to search for
the camera.
3. Log in to the IP camera web browser page as an
Administrator.
4. Enter the DDNS Settings Page to enable the
DDNS service. Next, click ‘Submit’ to reboot the
camera.
5. Now access the Camera directly through the
Internet using the domain name.
Static IP address users
Static IP address users do not need to use DDNS
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for remote access. When the settings of the IP
camera in LAN mode are complete, you can access
the Camera directly through the Internet using the
WAN IP.
Two methods are available to obtain the WAN IP
address.
1. Obtain the WAN IP from a Website
You can discover this easily by turning on a
computer using the same connection as the IP
camera and entering this address: http://www.
whatismyip.com.The page at this address will show
you the current WAN IP.
2. Obtain the WAN IP address from the router
1. Obtain the IP address of the router (LAN Gateway
address), User Name and Password for logging into
the router.
2. Enter the LAN IP address of the router
(ie:192.168.1.1) in the address bar of your PC
browser to log on to the router.
3. Open the Status page to find out the WAN
address of the router. In this example, the address
is 116.25.51.115.
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Accessing the IP Camera over the Internet
Users can access the IP Camera from the Internet.
Enter the WAN IP address and port number into the
browser. For example, http://116.25.51.115:85.
Note: Make sure Port mapping is successful. Port
mapping can be configured in two ways:
•EnterthesettingpageoftherouterwhichtheIP
camera connects with to enable the UPNP function.
To do so, open the the IP camera “Upnp Settings”
dialog box, and make sure the status for “Upnp is
successful”.
•IfyourrouterhastheVirtualMapfunction,enter
the router settings page, add the IP camera’s IP
address and port number to the Virtual map list.
How to use DDNS
When using ADSL, the IP Camera will connect to
the Internet through ADSL automatically. For each
ADSL reconnection, your Internet Service Provider
will re-assign a new IP address for the IP Camera to
facilitate the access. DDNS (Dynamic Domain Name
Server) can map the dynamic IP address of an IP
Camera to a fixed domain name. Therefore, we can
access the IP Camera by the fixed domain name
whether the IP address changes or not. The IP
address is not necessary when using the DDNS via
the domain name to find your network.
1. Go to the website that provides free domain
names, such as http://www.dyndns.com. Register
to apply for a free domain name.
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2. Enter DDNS Settings Page to enable the DDNS
service, and click ‘Submit’ to reboot the camera.
3. Re-log in to the Camera web browser as
Administrator and enter the ”DDNS Service
Settings” page to check if the DDNS Status has
been successfully changed to DynDNS.
4. Enter the ‘UPnP Settings’ page, the UPnP Status
should be ‘Successful UPnP Session’. If not, you
may enter the “Basic Network Settings” page to
change the Http Port. Then click “Submit” and
reboot device.
5. Re-log in to the Camera homepage to check and
make sure the DDNS Status and UPnP Status
have been successfully configured.
6. You only need to enter the domain name (Domain
name+Port number http://ipcam.domain.net:81) in
the IE address bar, and the browser will visit the IP
Camera. Wait for several minutes and the IP
Camera will access the Internet automatically.
Another way the user can access the IP camera
from a WAN is by using the DDNS domain name.
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If the gateway settings and DDNS settings have
been completed, enter the DDNS dynamic domain
name (for example,http://ipcam.vicp.net, do not
add www.) in the address bar of IE to access the IP
Camera. If multiple IP Cameras are connected to
the same router, enter DDNS dynamic domain with
the port number (for example, http://ipcam.vicp.
net:85) in the address bar of IE to access different
IP cameras.
Accessing the IP Camera from your mobile phone
Compatibility with mobile phones using 3G
technology enables you to view real-time videos
and change configuration settings over the internet
using any supported browser (Google Browser or
FireFox). Using other web browsers, you may have
limited functionality, for instance when viewing or
streaming live video.
An IP camera can send a snapshot picture to an
email account accessible via a cell phone. Cell
phone surveillance also allows the user to adjust
camera settings and video resolution for a mobile
feed where video could then be accessible on a
cell phone. There are applications that allow for
advanced PT control at your fingertips, access to
multiple cameras from different locations and even
remote video playback.
Follow the steps below to gain access to the IP
Camera from your mobile phone:
1. Go to mobile internet browser
2. Enter http://the external IP address of your IP
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Camera: port number
3. Demo example: http://y-cam.dtns.net:8152.
4. This will bring up the authentication window to
enter your user security settings.
5. Next, a window with 2 different option will pop up.
6. Select the best option based on the web browser
supported by your particular phone.
7. Click on ‘Live Video’ to see real time video
footage captured by the camera.
Frequently Asked Questions
Note: Please check network connections first to
troubleshoot any potential problems. Check if any
LED on the network, server, hub, exchange or
network card is showing signs of malfunction.
In case of abnormal operation, verify that all connec-
tions on the network have been done correctly.
In addition, you can see the list of problems below,
as it contains the solution to the most common
problems encountered while setting up the camera:
What do I do if I have forgotten the administrator
User Name and/or password?
To reset the administrator User Name and
password, press and hold down the RESET button
for 5 seconds. Release the power button and the
User Name and password will be reset back to their
factory default configuration.
Default administrator User Name: admin
Default administrator password: no password
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IP Address configuration
Check whether the IP address of the IP Camera
server shares the same subnet as your work
station: Click My Computer > Control Panel > Net-
work & Dial-up Connections > LAN > Attributes >
Internet Protocols (TCP/IP). Make sure they are
in the same subnet when configuring the camera’s
IP address manually if you are unable to access IP
Camera via a web browser.
Network Configuration
Double check to ensure that your HTTP server
software is configured and running properly. If you
are running any firewall software, make sure it is
allowing inbound connections to port 80. Also, if you
happen to be using a cable/DSL router, verify that
you have set up the port forwarding feature
properly (consult your router’s documentation for
more information).
If none of these seem to be the problem, it is also
possible that your ISP is blocking inbound
connections to port 80 - many ISPs have done this
because of internet worms, such as Code Red. If
this is the case, you will have to setup your HTTP
server on an alternate port (such as 8080).
Picture Problems
Video streaming is transmitted by the ActiveX
controller. If the ActiveX controller is not installed
correctly, no video image will be seen.
There are two ways to solve this problem:
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1. Install the ‘IP Camera Tool’. ActiveX controller will
be installed simultaneously (recommended).
2. Download ActiveX controller and set the Security
Properties of IE on the PC when you view it for the
first time: Go to Tools > Internet Properties >
Security > Custom Level > ActiveX control and
Plug-ins. All 3 options need to be set to ‘Enable’.
- Enable: Download unsigned ActiveX controls.
- Enable: Initialize and script ActiveX controls not
marked as safe.
- Enable: Run ActiveX controls and plug-ins.
Problems with network bandwidth
The image frame rate depends on the following
factors:
1. Network bandwidth.
2. PC performance, network environment and
display preference setting (brightness, theme, etc).
3. The number of visitors (too many visitors will slow
down the image frame rate).
4. Choice of switch or hub (use a switch for multiple
IP cameras rather than a hub).
Pop up appears saying ‘Fail to connect to the
device’
This prompt will only appear when using multiple
cameras. Enter the Multi-Device Settings page (log
in as an Administrator) to check whether the Device
settings are correct.
When one of the multiple cameras disconnects,
the icon changes color to yellow and the pop-up
prompt “Failed to connect to the device” is
displayed.
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Can’t access the IP camera on the internet?
There could be a number of reasons:
1. ActiveX controller is not installed correctly.
2. The port IP camera being used is blocked by
Firewall or an anti-virus software. Use a different
port number and try again.
3. Port mapping failed. There are two ways available
for configuring port mapping:
Open the setting page of the router which the IP
camera connects with to allow the UPNP function.
Go to the IP camera’s ‘UPnP Settings’ to enable
UPnP, making sure the “UPnP” configuration is
successful.
If your router has the Virtual Map function, enter
the router setting page, and add the IP camera’s IP
address and port number to the Virtual map list.
Problems with using the Firefox browser -
monitoring pages are not displayed normally
Due to security issues, the Firefox browser does not
support ActiveX controls, but it provides a
plug-in named IE-Tab which enables Firefox to
support ActiveX controls. Using the Firefox browser,
you can access the website as follows:
https://addons.mozilla.org/en-US/firefox/addon/1419.
On the download page, select the right version for
your browser, download it, and start installing the
plug in. The installation steps for the Firefox browser
(version 2.0.0.18) plug-in are detailed as follows:
1. Select the right version, as shown in the figure
below.
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2. Click ‘Add to Firefox (in Windows)’ to start the
download.
3. Wait for the download to complete. A dialog box
will pop-up as shown as in the chart below.
1. Click the ‘Install Now’ button to start installation.
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5. When installation is complete, click ‘Restart
Firefox’ to initialize the browser.
6. Log in to your device and locate the monitoring
page, right click on the web browser page and click
the new menu item named ‘View page in IE-Tab’ to
log in to the IP camera again.
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Default Parameters
Default network parameters
IP address: Automatically obtained
Subnet mask: 255.255.255.0
Gateway: Automatically obtained
DHCP: Disabled
DDNS: Disabled
Username and password
Default Administrator User Name: admin
Default Administrator Password: no password
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SPECIFICATIONS
Model AILR6324U1
Specifications
Camera
Image sensor
Lens
Infrared LED
Pixels
Night vision range
AWS/AGC/AES
Compression format
Minimum Illumination
Viewing angle
Audio
Input
Output
Image format
Max. frame rate
Resolution
Network interface
Supported protocols
WI-FI
Motion detection
Alarm events
Periodic sending
User authentication
Web browser
Simultaneous viewers
Mobile compatibility
Power
Power consumption
Operating temperature
Storage temperature
Operating humidity
Storage humidity
Gross weight
Certifications
Warranty
1/4 color CMOS
4 mm
21 pcs
300,000
15 m
Auto
MJPEG
0.1 Lux
Horizontal 57° – Vertical 49.5 °
2 way audio
Built in microphone
Built in speaker
PAL/NTSC
25 fps
Resolution 640×480 (VGA), 320×240 (QVGA)
RJ-45 (10BASE-T/100BASE-TX)
TCP/UDP/IP/ARP/ICMP/DHCP/DNS/HTTP/FTP/SMTP/NTP/PPPOE/UPNP/DDNS
IEE802.1 b/g
Motion detection and video recording to local storage
Notification via email, FTP
Send pictures to Email/FTP within the time specified
User/password; administrator/operator/general user
IE 6.0 or above version, Mozilla Firefox, Safari, Opera, Chrome ,etc
10 viewers@320x240 4 viewers@640x480
Supports Nokia, Android, Windows mobile phone, Iphone and other smart cellular phones
DC 5V 1.5 A
4W/6W (Infrared off/on)
-10 to+55 °C
-20 to+60 °C
20- 80% RH
20- 95%RH
600 g (including accessories)
CE; FCC; RoHS
Limited one year warranty
Audio
Video
Network
Alarm
General