NURA OPERATIONS I00NU Nuraphone User Manual

NURA OPERATIONS PTY. LTD. Nuraphone

User Manual

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Document ID3580408
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Document DescriptionUser Manual
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Document TypeUser Manual
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Date Submitted2017-09-26 00:00:00
Date Available2017-09-26 00:00:00
Creation Date2017-09-25 16:00:50
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Document TitleUser Manual
Document CreatorAdobe InDesign CC 2015 (Macintosh)

User Manual
nuraphone
#I00B
Contents
1. Safety Information
2. nuraphone User Guide
Getting Started
Fitting your nuraphone
Powering on/off
Connecting your nuraphone with Bluetooth®
How to calibrate your nuraphone
10
Charging your nuraphone
13
Connecting your nuraphone
15
Settings
Voice calls
Care and Maintenance
Troubleshooting
11
14
16
17
3. Support
17
4. Warranty
17
5. Compliance
18
Safety Information
Please thoroughly read all safety instructions.
Your nuraphone has been designed and tested with the strictest of consideration for safety and
comfort, but please note: exposure to any loud noise at or above 85 decibels (dB – approximately the
same volume of a food blender) can cause gradual hearing loss. Due to the clarity
and sound isolation of the nuraphone you will not need to play your music as loudly as with conventional
headphone products. However, please adhere to the safety instructions below and use your nuraphone,
particularly in Immersion Mode, responsibly.
Sound
Noise Level
Effect
Rustling Leaves
20 dB
Just audible
Quiet Office
60 dB
Comfortable hearing levels
are under 60 dB
Average City Traffic
80 dB
Annoying; interferes with
conversation; constant
exposure may cause damage
Lawnmower, Food Blender
Recreational Vehicles, TV
80-90 dB
Annoying; interferes with
conversation; constant
exposure may cause damage
Symphony Orchestra, Power
Saw (chainsaw), Pneumatic
Drill, Jackhammer
110 dB
Regular exposure to sound
over 100 dB of more than
one minute risks permanent
hearing loss.
Concert
110–140 dB
Threshold of pain begins
around 125 dB
Information via the National Institute on Deafness and Other Communication Disorders
Monitor your use. Hearing loss is a function of loudness versus time. The louder it is, the less time you
can be exposed to it. The softer the volume, the longer you can listen. For example, 8 hours at 85 dB
causes as much damage as 4 hours at 88 dB, 2 hours at 91 dB, or just 15 minutes at 100 dB.
Do not listen to music at a high volume for any extended period.
Do not listen to music in the ‘front row’ setting in Immersion Mode at high volume for any extended
period.
Only use your nuraphone whilst volume on your device is set at a comfortable, moderate level.
Use caution and follow applicable laws regarding mobile phone and headphone use if using the
nuraphone for phone calls whilst driving. Some jurisdictions impose specific limitations such as single
earpiece use whilst driving.
Be aware that sounds that you may rely on as reminders or warnings i.e. alarms, message tones
and incoming calls may vary whilst using your nuraphone.
If you experience a warming sensation or loss of hearing remove nuraphones immediately.
If your nuraphone emits a loud or unusual noise, do not use and contact NURA® Customer Experience
Experts immediately.
Due to the noise isolating Inova™ technology, do not use the nuraphones in any situation in which
an inability to hear your surroundings may present a danger to yourself or others. For example: whilst
driving, whilst riding a bicycle, at a construction site, in or near traffic.
Charging your nuraphone must be done only with certified NURA® cables.
Charging your nuraphone should be done only in accordance with instructions in this user guide.
Contains small parts which may be a choking
hazard. Not suitable for children under age 3.
This product contains magnetic material.
Consult your physician regarding whether this
might affect your implantable medical device.
Removal of the rechargeable lithium
ion battery in this product should be
conducted only by a qualified professional.
Do note make unauthorised alterations to this product. Any attempt to do so will void warranty.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
nuraphone User Guide
Soft touch silicon
Flexible band,
comfortable for everyone
Touch control
inova™
architecture
Patented cooling
technology
Universal NURA®
connector
Durable metal body
The nuraphone is designed with complete comfort in mind for all-day listening. Made from a soft touch
silicon material, the nuraphone ensures there is no slipping on your skin, or pulling on your hair during
wear. The flexible band protects from pinching and a patented Tesla valve cooling technology means
your nuraphone actively cools the inside of the ear cup against your skin.
The durable metal body means your nuraphone will be sweat resistant and the side touch controls
allow you to adjust the settings for an additionally personalised function – be it answering calls,
playing/pausing music, turning Immersion Mode on/off.
The inova™ architecture offers the comfort of headband rest and the sharp sound of an in-ear bud.
Music is played to you through the inner-ear speaker whilst low-end tones and bass vibrate through the
over ear cup – offering a distinctive clarity and ensuring you hear every tone and feel every beat in your
personalised sound option. Both parts of the inova™ architecture work together to minimise both the
noise coming in as well as the sound escaping the nuraphones.
Unboxed you will receive your nuraphone, USB-A charging cable, hard NURA® case and a cable pouch.
Getting Started
Welcome to Personalised Sound
nuraphones use a world-first, patented technology and innovative Inova™ architecture to learn
and adapt to the unique way that you hear. Using a built in sensor and signal processing, they
are able to automatically measure your hearing profile in 60 seconds. No tricky tests or settings.
No user responses. It’s a bit like magic. Read more about this at www.nuraphone.com/how-it-works
We call the process the sonic moulding of your nuraphone and create this through calibration. Once
nuraphones learn how you hear, they adapt the sound to match your hearing, and deliver the perfect
sound for you. You will be able to hear every note and feel every beat. We call this listening experience
personalised sound. During calibration your NURA® app will create a visual representation of your
unique hearing profile and you will be able to view details of your hearing signature.
System Requirements
To run the NURA® app and initial calibration process to configure your nurahone, you will need a mobile
device running iOS 8.0+ or Android 4.0+ and have Bluetooth® capabilities.
The NURA® App
Before calibrating your nuraphone, download the NURA® app via the App Store/iTunes or Google Play.
Through the app you can create your unique hearing profile and save up to three users’ settings on
one device.
You can switch between generic and personalised sound modes.
You can adjust the settings of Immersion Mode from gentle, to normal, to front row and experience
different levels of sound.
The NURA® app allows you to set up Touch buttons on the left and right sides of headset to control
different settings.
Note: Once you have calibrated your nuraphone and configured your prefered settings, use your
favourite app or library to listen to music. You don’t need to continue using the NURA® App.
Powering on/off
How do I turn my nuraphone on?
Your nuraphone will automatically turn on when placed on your head. Within a few seconds of placing
the device correctly on your head, you will hear a Welcome message. If you have not heard this message, try adjusting the placement and gently pushing the cups against your head.
Your nuraphone will also turn on as soon as a cable has been plugged into the headset—so don’t forget
to disconnect all cables from the headset when it is not in use.
If you have not heard the Welcome or Welcome Back message, your nuraphone requires charging.
How do I turn my nuraphone off?
Your nuraphone will power off as soon as it has been removed from your head and any cables
disconnected.
Fitting your nuraphone
To make sure you get the left and right side correct,
simply hold the nuraphones in your hands and look
at them from below.
The cable port should on the bottom of the ear cup
on your right hand side and the word nuraphone on
the underside of the headband should be visible
and properly oriented.
Orientation
Get comfortable in your nuraphone by sliding the
adjusters on the sides of the headband to match
your head size.
Once placed on your head, the ear tips should
enter the outer part of your ear canal and provide
a complete seal to the outside.
Band adjustment
When the seal is placed correctly you should hear
that most of the noise from your surroundings
is quieter.
When first fitting the nuraphone, it may take a
couple of tries to get them into the right place.
Take your time and take them on and off a couple
of times until you have found a comfortable
position with the inner ears creating a good seal.
Finding a good seal
Connecting your nuraphone with Bluetooth®
1.
Place your nuraphone on your head in a comfortable position to turn it on.
2.
The first time you connect your nuraphone it will welcome you and tell you a three digit pairing
number. Remember this number as it identifies your headset from other nuraphones that may
be in proximity.
3.
On your mobile device, turn on the Bluetooth feature.
Note: The Bluetooth feature is usually found in the Settings menu
4.	Find the device name “nuraphone XXX” where XXX is the 3 digit pairing number and select this.
Note: in iOS be sure to connect to “nuraphone XXX” NOT “nuraphone XXX LE”
5.
When successful, your nuraphone will tell you Bluetooth Connected.
nuraphone bluetooth connection
How to calibrate your nuraphone
To create your personalised sound and unique hearing profile, you must calibrate your nuraphone. We
recommend being in a quiet, private place to ensure an accurate calibration. Stay as still and as quiet as
possible by sitting down. Avoid movement that may disturb your nuraphone such as touching your ears
or moving your jaw.
Note: Make sure your nuraphone and mobile device are charged and that you have downloaded the
NURA® app via Apple App Store or Google Play.
Calibration must be done via Bluetooth only with all cables must be disconnected.
1.
Place your nuraphone on your head in a comfortable position to turn on
2.
Connect your nuraphone to your iOS or Android device via Bluetooth
3.
Open the NURA® app
4.
You will need to sign in with your email address
5.
A short activation code will be sent to your email
6.
Enter the activation code in the app and continue
7.
Then NURA® app will guide you through a step-by-step process of connecting to your nuraphones
8.
Complete calibration process
Up to three users’ personal hearing profiles can be stored on one nuraphone. To add new users:
1.
Touch the current user’s name on the main screen of the app
2.
Follow the prompts to switch to another user or to add a new profile
Note: If there are already three profiles stored on the headset you will be asked to overwrite one
of the previous users’ profiles.
10
Settings
Generic + Personalised
After the calibration you can compare your nuraphone by changing between generic and personalised
sound. You can toggle between generic and personalised mode using the slider below the image of your
personal hearing profile.
Generic mode
Personalised mode
Volume
Adjust the volume to a comfortable level using your mobile device’s usual volume buttons and any
that may be in the player you are using.
Immersion Mode
You don’t just hear music, you also feel music. That’s why we have also developed Immersion mode,
which uses the dedicated outer-ear drivers to create the feeling of a live performance. Set your
preferred level of immersion using the slider to indicate the level between gentle, normal and front row.
Immersion mode button
11
Set your immersion
Touch Buttons
Your nuraphones have two touch buttons positioned on the adjuster covers on right and left.
You can configure them to perform a variety of functions.
Note: As many of the functions require a Bluetooth connection to work correctly, the touch buttons
are only functional in bluetooth mode. They do not function when a cable is plugged in.
Touch button
12
Program button function
Charging your nuraphone
You can charge your nuraphones by simply plugging them into a wall charger or computer using the
included USB-A or a USB-C cable.
To prevent the nuraphone from draining the battery of your mobile device the micro-USB and Lightning
cables do not power or charge your nuraphones
Your nuraphone is powered from battery in Bluetooth mode and in wired modes using analog, USB-C
(when plugged into a phone), micro-USB and Lightning cables.
When fully charged, the battery of your nuraphone will last between 12-24 hours, depending on use.
It takes approximately 3 hours to fully charge the nuraphone battery.
13
Voice calls
Your nuraphone can function with your mobile device to make and receive calls when connected
through Bluetooth or Lightning cable.
If you are paired via Bluetooth, you can answer voice calls:
•
Directly on your phone
•
If you have configured one of the touch button to answer calls, push that touch button
If you are connected via Lightning, you can answer voice calls:
•
Directly on your phone
•
By touching the center button on the inline remote
Note: Personalisation is not applied during voice calls (otherwise you might have trouble recognising
familiar voices)
If you are connected via any other cable the caller will be played to you, however the nuraphone
internal microphone will not be used and you will have to speak to the microphone built into
your phone.
14
Connecting
How do nuraphones connect?
nuraphones feature universal connectivity. This means that every pair can connect to source devices
supporting the following options:
✓ Wireless - Bluetooth enabled devices
✓ Analog - standard 3.5mm jack
✓ Digital - phones and computers: micro-USB / USB-C / Lightning / USB-A (computer)
Cable
Quality
Lossless Audio
Voice Calls
Control
Touch Button
Bluetooth
Near Lossless
✓
✓
Lightning
✓
✓
✓
USB-A
✓
✗
✗
USB-C
✓
✗
✗
micro-USB
✓
✗
✗
Analog
✗
✗
✗
(via Qualcomm® aptX™
audio / Qualcomm® aptX™
HD audio)
(can be used in older music
devices and planes - still
provides personalised
sound experience)
15
Care and Maintenance
Your nuraphones may require periodic cleaning. To clean them, follow the guidelines below.
Remove the tips from the earbuds and gently wash them with a mild detergent and water.
Make sure you thoroughly rinse and dry the tips before re-attaching them.
Clean only with a soft, damp cloth. Do not use cleaning solvents, alcohol or strong detergents.
Before storing your nuraphones for more than a few months, fully charge the battery.
Place the headphones in the carry case for storage.
Replacement parts and accessories can be ordered through www.nuraphone.com
16
Troubleshooting
Bluetooth problems
If you have problems pairing with your phone:
•
Make sure no other device is paired to your nuraphone
Note: nuraphones automatically try to pair with any device they have previously connected to
•
Make sure your mobile device’s Bluetooth is switched on in your Settings menu
•
Turn your phone’s Bluetooth on and off and re-connect to your nuraphone
•
Try forgetting or deleting your nuraphone from your mobile device’s paired device list
If you have problems with the Bluetooth signal stuttering, skipping or becoming unstable:
•
Try moving your phone closer to the right-hand ear cup of the nuraphone
•
For example: Put your phone in your front right side pocket or put your bag containing your mobile
device on your right side
For any other troubleshooting or frequently asked questions regarding your nuraphone please see
www.nuraphone.com/customer-support
Support
We want to help you get the most out of NURA® products and services. If you have any questions about
this product, please contact the NURA® Customer Experience Experts:
Website:
www.nuraphone.com/contact
Email:		
email info@nuraphone.com
Mail:		
NURA® Operations Pty. Ltd.,
PO Box 95, Brunswick, 3056, VICTORIA,
		AUSTRALIA
Warranty
Your nuraphones are covered by a limited warranty. Details of the warranty are provided at
www.nuraphone.com/warranty
17
Compliance
NURA® adheres to the certification requirements for various regions around the world.
For a full list of certifications please visit: www.nuraphone.com/compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the distance between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by NURA® could void the user’s authority to operate
this equipment.
IC Warning:
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation
of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil nedoit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
18
NURA®, Level 1 Studio 3, 459 Sydney Rd, Brunswick VIC, Australia, declare under their
sole responsibility that the product described in this user guide complies with technical
standards EN300328, EN301489, EN55022, EN55024, EN50332.
The product is only guaranteed to comply with EN50332 in generic mode with
immersion off with the volume limiter on. Depending on the hearing of the user,
some combinations of hearing corrections and immersion setting may exceed
EN50332 limits.
This symbol means the product must not be discarded as household waste, and should
be delivered to an appropriate collection facility for recycling. Proper disposal and
recycling helps protect natural resources, human health and the environment. For more
information on disposal and recycling of this product, contact your local municipality,
disposal service, or the shop where you bought this product.
Complies with
IMDA Standards
DA105282
R-NZ
Apple, the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S.
and other countries. App Store is a service mark of Apple Inc.
The trademark “iPhone” is used with a license.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by NURA® is under license.
Qualcomm aptX is a product of Qualcomm Technologies International, Ltd. Qualcomm is a trademark of
Qualcomm Incorporated, registered in the United States and other countries, used with permission. aptX
is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other
countries, used with permission.
Android, Google Play and the Google Play logo are trademarks of Google Inc.
19
The nuraphone is designed by NURA® in Melbourne, Australia.
Made and assembled in China.
© 2017 NURA®. No part of this work may be reproduced, modified,
distributed or otherwise used without prior written permission.
20

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