NantWorks 1001011 HBox (200-HBV-PDL) User Manual

NantWorks HBox (200-HBV-PDL)

User Manual

NANTHEALTH, LLC | 430 W. 5th Street Suite 800, Panama City, FL 32401 | Phone: 1.855.WHY.NANT | nanthealth.com User Guide HBox® 200-HBV-PDL v01.01.00-0
HBV-v01.01.00-0_UserManual_R01 1 Page 1 of 17 Table of Contents Table of Contents ..................................................................................... 1 General Description ................................................................................. 3 Indications for Use ................................................................................... 3 Intended Audience .............................................................................. 3 Client Support Contact Information .................................................... 4 Included in the HBox Package .................................................................. 5 Safety Information ................................................................................... 5 Caution Statement ................................................................................... 6 HBox System Figures ................................................................................ 6 HBox Set Up ............................................................................................. 8 Connecting Power ................................................................................ 8 HBox Battery ........................................................................................ 9 Master Reset Button ............................................................................ 9 Indicator Lights ........................................................................................ 9 Power Indicator ................................................................................... 9 Connection to Server Indicator ............................................................ 9 Data Transmission Indicator ................................................................ 10 Cellular Signal Strength Indicator ........................................................ 10 Vitality ...................................................................................................... 10 Escalating Reminders ........................................................................... 10 Cloud Connected ................................................................................. 10 Remotely Programmable ..................................................................... 11 General Handling Instructions ................................................................. 11 General Cleaning .................................................................................. 11 IP Rating ............................................................................................... 11 HBox Specifications .................................................................................. 12 Regulatory information............................................................................ 13
HBV-v01.01.00-0_UserManual_R01 2 Page 2 of 17 Federal Communications Commission (FCC) ....................................... 13 FCC Radiation Exposure Statement ..................................................... 14 Important Handling Information ..................................................... 14 Disposal and Recycling Information ......................................................... 14 Table of Figures ........................................................................................ 14 Manufacturer Contact ......................................................................... 15
HBV-v01.01.00-0_UserManual_R01 3 Page 3 of 17 Thank you for selecting the NANTHEALTH HBox. This user guide is intended to serve as an aid in the proper set-up, installation, and operation of the HBox device. We ask that you read this user guide carefully before proceeding to work with the equipment for safe usage of this product. Please retain this user guide available for ready reference if needed. General Description HBox is a small, durable, medical-grade product platform supporting device connectivity. It hosts NANTHEALTH’s software for sending data from a wide range of data generating in-home medical devices to a location accessible by the care team. HBox extends NANTHEALTH connectivity to any location within Verizon Wireless 3G cellular coverage. Connection to a devices is supported via Bluetooth or USB for standalone devices to connect to HBox via a Device Escort serial-to-USB converter cable. Measurement data is thus delivered to the care team in near real-time. Indications for Use The NANTHEALTH HBox is intended for use in connecting medical devices including Personal Health Devices (PHD) to a server for transferring measurement data. Intended Audience The intended audience for this guide is any individual utilizing HBox in the home for medical device connectivity. Target audiences are general consumers, patient care technicians and/or assistants, nurses, biomedical technicians and administrative IT personnel.
HBV-v01.01.00-0_UserManual_R01 4 Page 4 of 17 Client Support Contact Information NantHealth Client Support contact information and hours of operation: The support line hours are 24/7. The number is 866-202-2124 Support can be accessed online at www.nanthealth.com/
HBV-v01.01.00-0_UserManual_R01 5 Page 5 of 17 Included in the HBox Package Qty Item Part Number 1 HBox with Tabletop Bracket 200-HBV-PDL 1 AC/DC Power Supply Cable 100-HPS-PVL HK-AD-050A500-US mfg 1 User Guide HBV-v01.01.00-0- Operating_Instructions-R01 Safety Information Symbol Meaning Manufacturer Consult Operating Instructions Serial Number Wireless Module MEID Number for Cellular Activation
HBV-v01.01.00-0_UserManual_R01 6 Page 6 of 17 Caution Statement CAUTION Do not attempt to plug in any devices to the HBox’s USB port which are not intended to be used with the HBox (i.e. USB storage devices). CAUTION Do not use a power supply other than that provided by NANTHEALTH. CAUTION Do not attempt to remove or replace the HBox internal battery. The lithium-ion battery in HBox should be serviced only by NantHealth, and must be recycled or disposed of separately from household waste. HBox System Figures Figure 1: HBox Front Panel Reset Button Signal Strength Indicator Connection to Server Indicator Data Transmission Indicator Power Indicator Vitality Reminder Light
HBV-v01.01.00-0_UserManual_R01 7 Page 7 of 17 Figure 2: HBox Side Panel Figure 3: Rear and Bottom View Ethernet Indicator Light Reset Button Signal Strength Indicator Ethernet Indicator Light USB Ports AC Power Connector Vitality Speaker Ethernet Connection Port Power Supply Cable Inlet
HBV-v01.01.00-0_UserManual_R01 8 Page 8 of 17 Figure 4: Removable Tabletop Bracket HBox Set Up Installation / Placement Identify a location for HBox placement on a flat surface like a tabletop, countertop, nightstand or desktop near to an AC power outlet. HBox has a bracket with rubber feet which allows it to lay flat on a dry table. Assembly Assemble the HBox by lifting up the tab on the Removable Tabletop Bracket on the bottom of the HBox and sliding it out (Figure 4). Insert the AC power connector into the barrel plug on the back of HBox and rotate it 90 degrees so that the cord can be secured in the inlet, and out of the way of the bracket (Figure 3). Place the Removable Tabletop Bracket back on the device by sliding it in. It will click into place. HBox should always be used with the Removable Tabletop Bracket to hold the Power Supply cord in place. Connecting Power Plug in the AC power connector to a nearby electrical outlet. Lift Up Tab for Removal Slides Out
HBV-v01.01.00-0_UserManual_R01 9 Page 9 of 17 HBox powers on and boots up automatically when it is plugged in. A power button is not required. Once the HBox establishes connectivity, it is ready for use. Follow any included Quick Start Guide materials for setting up other devices to connect to HBox. HBox Battery The AC power should always remain connected. However, in the event that AC power is disconnected, the internal lithium-ion battery functions to assist in the safe shut down of the HBox and to finish any in-progress data transmission. Master Reset Button The master reset button is for the purpose of rebooting the HBox in the event it becomes unresponsive. The button is located inside the plastic door on the side of HBox. When the door is opened, the master reset button is accessible by paperclip or pin.  HBox will immediately power down when master reset button is pressed. There is no need to wait for several seconds, the reset happens right away.  HBox will begin normal startup when master reset button is released (i.e. un-pressed). Indicator Lights Power Indicator Once powered on, and while in the process of booting, the power indicator light on the forward face panel will blink green. After the boot process completes, the power indicator light displays as solid green, visible from a distance of up to 5 feet. Connection to Server Indicator Located on the face panel is a light that indicates server connection status.  When connected to the server, the connection to server indicator displays as green
HBV-v01.01.00-0_UserManual_R01 10 Page 10 of 17  When there is no connection to the server, the connection to server indicator displays as blue Data Transmission Indicator HBox contains a single light on the face panel that indicates when data is being transmitted from HBox to the server. When data is being transmitted from HBox to the server, the data transmission indicator light displays as blinking green. Cellular Signal Strength Indicator Located on the right side panel there are three signal strength bars which indicate signal strength.  The first bar indicates the lowest signal strength.  The second bar indicates greater signal strength than the first bar.  The third bar indicates the highest signal strength. Figure 5: Signal Strength Indicator Vitality Escalating Reminders HBox uses light, then light + sound to subtly remind Vitality user using the light bar on the front-center of HBox, (Figure 1). Cloud Connected Vitality wirelessly uploads its data to a secure data-center. No separate computer or data-plan is required. Just plug in the HBox. After pairing with HBox, Vitality will play a startup tone at power on along with Vitality Reminder Light glowing orange which changes to glowing blue.
HBV-v01.01.00-0_UserManual_R01 11 Page 11 of 17 Remotely Programmable During scheduled dosage window, Vitality Reminder Light will blink orange until medication is taken and the GlowCap or GlowPack is re-closed. General Handling Instructions General Cleaning HBox is water resistant and ingress protected (IP) and may be wiped down or sterilized with alcohol or liquid cleaners that contain up to 10% bleach without degrading. IP Rating  HBox has an IP rating of IP52  Vertically dripping water has no harmful effect when HBox is tilted at an angle of up to 15° from its upright position Note: Ingress of dust is not entirely preventable but will not interfere with proper functioning of the device
HBV-v01.01.00-0_UserManual_R01 12 Page 12 of 17 HBox Specifications 3G Cellular Connectivity 3G CDMA (800 MHz and 1900 MHz) Connectivity HBox supports connectivity to a 3G CDMA wireless networks with the following standards: • EV-DO Rev A • EV-DO Rev 0 • IxRTT / IS-95A Bluetooth Connectivity Bluetooth 4.0 Low Energy (BTLE) Connectivity USB Connectivity Built-In USB Port • HBox USB ports are type A female • USB ports are version 2.0 compliant HBox connects two USB devices without the need of a USB hub Processing Power Processor Specifications • 32-bit ARM • One core • Clock speed of up to 1.0 GHz Memory • 2 GB RAM • 8 GB solid state storage space • Expandable Storage via internal memory card Vitality Connectivity Vitality GlowCap®, GlowPack™ communication uses specific channels in 900 MHz range. Operating Temperature • Range of +5 deg C to +40 deg C • Range of +41 deg F to +104 deg F Atmospheric Pressure • Range of 700 hPa to 1060 hPa Storage Temperature • Range of -25 deg C to +70 deg C • Range of -13 deg F to + 158 deg F Humidity • Range of 0% to 93% Relative Humidity (RH), non-condensing
HBV-v01.01.00-0_UserManual_R01 13 Page 13 of 17 Regulatory information HBox is currently designed to meet regulations for use in the United States only. Federal Communications Commission (FCC) FCC ID: IFU1001011 and contains FCC ID: QISMC509 This device complies with part 15, 22 and 24 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Increase the separation between the equipment and the receiver  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected  Consult the dealer or an experienced radio/TV technician for help Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
HBV-v01.01.00-0_UserManual_R01 14 Page 14 of 17 This device is restricted to indoor use only when operating in the 5.15 to 5.25 GHz frequency band (U-NII 1). FCC Radiation Exposure Statement The Equipment must be installed to provide a separation distance of at least 7.9 inches (20cm) from all persons during operation, and must not be co-located or operated in conjunction with any antenna or transmitter subject to the conditions of the FCC Grant. Important Handling Information Only use the provided AC power cable to connect the power supply to a main power outlet that is properly installed and grounded, in accordance with all local codes and ordinances. If the power supply cord is damaged, contact NantHealth for a replacement. As a safety measure to prevent potential adverse results to data transmission, users should not plug personal electronics into an HBox USB port. Disposal and Recycling Information Dispose of HBox in accordance with the Standard Waste Procedures in your geographic area. Ultimate disposal of this product should be handled according to all national laws and regulations. Because it contains a battery, HBox must be disposed of separately from household waste. Contact your local authorities to learn about recycling options. Table of Figures Figure 1: HBox Front Panel .................................................................... 6 Figure 2: HBox Side Panel ...................................................................... 7 Figure 3: HBox Rear and Bottom View................................................... 7
HBV-v01.01.00-0_UserManual_R01 15 Page 15 of 17 Figure 4: Rear and Bottom View ............................................................ 8 Figure 5: Signal Strength Indicator....................................................... 10 Manufacturer Contact NantHealth, LLC 430 West 5th Street Suite 800 Panama City, FL 32401 United States of America www.nanthealth.com
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