Napco Security Systems ALNET1 NETWORX GATEWAY IS A HARDWIRED GATEWAY INTERFACE MODULE User Manual Networx DL Win OI352B 05 INST pub

Napco Security Systems Inc NETWORX GATEWAY IS A HARDWIRED GATEWAY INTERFACE MODULE Networx DL Win OI352B 05 INST pub

UserManual.wiki >

Napco Security Systems >

ALNET1 User Manual HTML Version

Users Manual

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 1

OVERVIEW

Used with the Trilogy Networx™ 6100, 6500, ETDLN and

ETPDLN series door locks, DL-Windows version 4.0.0

software (or later) allows you to upload and download

programming features wirelessly using a computer net-

work. With "wireless" communication, the various ca-

bles and/or an AL-DTM Data Transfer Module are NOT

required to transfer data between DL-Windows and the

wireless locks. With a few clicks of the mouse, you can

use your computer to retrieve logs, download User

Codes and program features into and out of each wire-

less lock in the system.

DL-Windows software is installed on a computer that is

connected to a network (either a small Ethernet network

or large corporate LAN). Connected to this network is

an intermediate device called a Gateway that communi-

cates via a private wireless signal to a radio located in-

side each door lock. In this way, the software allows full

programming and control of each lock in the system.

To ensure each physical lock is identified correctly by

DL-Windows, the factory assigns each lock a unique Se-

rial Number; after locks are installed on the doors and

the Gateways are mounted, the Gateways search for

new locks, allowing them to be enrolled into the system.

FLEXIBLE SETUP

In addition to wireless communication, these wireless

door locks can also be programmed at the keypad (see

WI1790). This means that locks can be installed on the

doors and immediately be put into use via keypad pro-

gramming--even before a wireless network is set up.

Therefore, you can install the locks on the doors before

configuring the wireless network, or you can set up the

wireless network first and add locks later. If you wish,

you can even start by designing a "virtual" system within

DL-Windows (creating new Accounts, adding Users and

configuring lock features, etc.), then set up the network

and install the lock hardware later. But in the end, after

your lock hardware is physically installed and the net-

work is up and running, you can run DL-Windows to link

the "virtual" system saved on your computer with the

"real" lock hardware on the doors.

Note: Keypad programming of User Codes, Features,

Time Zones, and Schedules is available as a temporary

convenience to allow the lock to be put into use before

installing and configuring a wireless network. Therefore,

all lock programming added via the keypad cannot be

retrieved into DL-Windows. If you decide to start

programming your wireless lock via the keypad, we

recommend you keep hardcopy records (in a secure

location) of all Users, their User Codes, and any

proximity cards that may have been programmed.

Keeping complete and accurate records saves time be-

cause after the wireless network is set up, any program-

ming added via the keypad must be re-added to DL-

Windows and downloaded back to the lock(s).

CAPACITY

Each installed system can contain from 1 to 32 Gate-

ways--and each Gateway can control up to 63 locks--for

a maximum of 2000 locks allowed per Account; and the

DL-Windows software can support, in theory, an unlim-

ited number of Accounts. In addition, each Networx™

lock can contain up to 5000 Users!

Trilogy Networx™

Wireless Setup & DL-Windows

Configuration Instructions

345 Bayview Avenue

Amityville, New York 11701

For Sales and Repairs 1-800-ALA-LOCK

For Technical Service 1-800-645-9440

Publicly traded on NASDAQ Symbol: NSSC © ALARM LOCK 2010 OI352B.05 07/10

Up to 63 locks for

each Gateway...

PC Running

DL-Windows

Software

EXPANDABLE

Wired (RJ-45)

or Wireless

Wired (RJ-45)

or Wireless 802.11

Router

Small Network Support

Wired (RJ-45)

or Wireless 802.11

...Up to 32 Gateways

for each system

GATEWAY

#32

Radio )

)

Radio )

)

Radio )

)

Lock

#1...

Lock

#63

...Lock

#2000

Existing

Corporate

Ethernet

Network

Up to 63 locks for

each Gateway...

PC Running

DL-Windows

Software

EXPANDABLE

Wired (RJ-45)

or Wireless

Wired (RJ-45)

or Wireless 802.11

Large Network Support

Wired (RJ-45)

or Wireless 802.11

...Up to 32 Gateways

for each system

GATEWAY

#32

Radio )

)

Radio )

)

Radio )

)

Lock

#1...

Lock

#63

...Lock

#2000

Preliminary -- This

draft created

7/29/2010 9:33 AM

2 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Table of Contents

Minimum Wireless System ....................................................... 2

Network Security ...................................................................... 2

How to Use This Manual .......................................................... 2

Ordering Information ................................................................ 2

DL-Windows System Requirements ........................................3

Gateway Specifications ............................................................ 3

START HERE ............................................................................ 4

Terminology .............................................................................. 6

Hardware Installation ............................................................... 8

Configuring DL-Windows for Wireless Lock Use ................. 12

Normal Tasks .......................................................................... 19

Replacing Hardware ............................................................... 19

Adding New Hardware ........................................................... 20

Menus ..................................................................................... 23

GW Confg Button ................................................................... 24

Tools Menu ............................................................................. 26

Actions Menu .......................................................................... 37

Help Menu ............................................................................... 44

Wireless Locks screen ........................................................... 45

Wireless Commands Menu .................................................... 46

EMERGENCY COMMANDS .................................................... 46

Right-Click Profile Menu ........................................................ 52

Troubleshooting ..................................................................... 59

Alarm Lock Limited Warranty ................................................ 64

MINIMUM WIRELESS SYSTEM

As shown in the overview drawings on page 1, you do

not need a massively complex corporate network to run

a working system. In fact, a minimum wireless system

may consist of a laptop or desktop computer (to run

DL-Windows), a home router (to allow connection to a

computer network), and an Alarm Lock Gateway mod-

ule (the intermediary between the network and the

locks). Although you can set up the wireless network

first and add locks to the doors later, for the sake of

convenience it is recommended that you have at least

one Networx™ lock installed on a door before setting up

your wireless system.

NETWORK SECURITY

The system uses AES (Advanced Encryption Standard)

to protect the integrity of the data flow between the wire-

less router/network and the Gateways.

HOW TO USE THIS MANUAL

DL-Windows software is the basis for wireless lock

programming. For those unfamiliar with using DL-

Windows software, stop here and review the DL-

Windows User Guide (OI237). It may be helpful to cre-

ate a "test" Account in DL-Windows while walking

through the examples presented in this User Guide and

in OI237.

If you are already familiar with DL-Windows, the transi-

tion to working with wireless locks will be straightforward

with slight changes in terminology. If you want to get

started right away to see the system work, see the Quick

Start Guide (OI362). This manual can be read from be-

ginning to end, or can be used with the index as a refer-

ence manual.

●To install locks on the doors first, use the Installa-

tion Instructions for the lock model you wish to in-

stall, then use the keypad Programming Instructions

to put the locks into use.

●To set up the wireless network system and con-

nect the network to DL-Windows, go to the "Start

Here" section on page 4.

ORDERING INFORMATION

Several Gateway device models are available; all have

the two antennas used to transmit to the locks via an

Alarm Lock proprietary radio connection.

●Gateway "Wireless/Wired" AL-IM80211 - Hardwired/

Wireless Gateway Interface Module. Supplied with its

own Class 2 transformer to supply power; connection to

a network is supported via either a wired connection

(using a standard RJ-45 Ethernet cable) or a wireless

connection (using a third antenna for 802.11 transmis-

sions). Ensure adequate 802.11 coverage in the area

where the "Wireless/Wired" Gateway is mounted. Sup-

ports up to 63 Networx Locks. Ceiling- or wall-

mountable.

●Gateway "Wired" AL-IME - Hardwired Gateway Inter-

face Module, supports up to 63 Networx Locks, con-

nects directly to a network using a standard RJ-45

Ethernet cable. Ceiling- or wall-mountable; powered

with Class 2, 6VAC transformer (supplied).

●Gateway "Power over Ethernet" AL-IMEPOE - Hard-

wired Gateway Interface Module + POE (Power Over

Ethernet), supports up to 63 Networx Locks, connects

directly to a network using a standard RJ-45 Ethernet

cable and POE. Ceiling- or wall-mountable.

●Gateway "Plenum Rated POE" AL-IMEPOEP - Same

as above "AL-IMEPOE", with added enclosure protec-

tions and installation hardware for mounting above

"drop-ceiling" tiles or other locations subject to air pres-

sure changes (HVAC air-filled spaces, etc.).

●PDL6100/26D - Cylindrical Trilogy® Networx™ Wireless

Access Control Lock with built in HID Proximity ID Card

Reader, full-metal digital keypad, integral bi-directional

radio, 4 C-cell battery-operated (batteries supplied),

serial number ID card, standard format SCI keyway for

manual key override, 4⅞" ASA Strike (included).

●DL6100/26D - Cylindrical Trilogy® Networx™ PIN-Code

Wireless Access Control Lock, as above, with metal

digital keypad only.

●DL-WINDOWS - Alarm Lock Trilogy Microsoft Win-

dows-based software application, v4.0.0 or higher, sup-

ports Trilogy Networx and Trilogy Standalone Locks,

with single database. Free of charge and download-

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 3

able online at www.alarmlock.com.

●OI362 - Wireless Quick Start Guide.

●OI352 - Wireless Network Setup & DL-Windows Con-

figuration Instructions (this manual).

●WI1790 - PDL6100 Keypad Programming Instructions.

●WI1820 - DL6100 Keypad Programming Instructions.

●WI1835 - PDL6500 & ETPDLN Keypad Programming

Instructions.

●WI1836 - DL6500 & ETDLN Keypad Programming In-

structions.

●WI1843 - PL6100 Programming Instructions.

●WI1844 - PL6500 & ETPLN Programming Instructions.

●WI1674 - PDL6100 and DL6100 Installation Instruc-

tions.

●WI1676 - PDL6100 and DL6100 Door Installation Tem-

plate.

DL-WINDOWS SYSTEM REQUIREMENTS

The DL-Windows application has been tested and ap-

proved for an IBM-compatible P4 1.6GHz computer with

256MB RAM and a minimum of 100MB of hard drive

space running Microsoft Windows 98, 2000 or XP with

one unused RS-232 Serial Communications port (COM

1-4) required. If a COM port is unavailable, please con-

tact customer support for one of our USB adapters

(MX1130 or ALPCI2-U). Depending on your system de-

mands, a slower PC may function properly but with sig-

nificant user interface problems, including long intervals

for the system to respond.

Important: DL-Windows is not a client-server applica-

tion (i.e. is not multi-user). The program and its data-

base must be installed and maintained on a single PC.

GATEWAY SPECIFICATIONS

Note: For all Gateway modules, network activity or

bandwidth usage does NOT occur until the user oper-

ates DL-Windows software to send programming to (or

receive log data from) locks. Exception: During the

Emergency Lockdown command, Gateways communi-

cate through the network. Gateways will send less than

1000 bytes during these Emergency commands.

Model AL-IM80211

("Wireless/Wired" Gateway)

Wireless Specifications

Wireless Standards: IEEE 802.11b; 802.11g

Frequency Range: 2.412 – 2.484 GHz

Output Power: 14dBm +1.5 dBm/-1.0 dBm

Maximum Receive Level: -10dBm (with PER < 8%)

Data Rates with Automatic Fallback: 54Mbps –

1Mbps

Range: Up to 328 feet indoors

Modulation Techniques: OFDM, DSSS, CCK,

DQPSK, DBPSK, 64 QAM, 16 QAM

Network Interface

Interface: Wireless 802.11b, 802.11g and 10/100

Ethernet

Protocols: TCP/IP, UDP/IP, DHCP

Security

IEEE 802.11 - PSK with AES Encryption 128-bit

Power Consumption

Average Power Consumption:

●1300mW (WLAN mode; maximum data rate)

●300mW (WLAN mode; idle)

●750mW (Ethernet mode)

Peak Supply Current: 650mA

Input voltage: 5 - 6 volts AC/DC

Environmental

Operating Temp: -20° to 60°C (-4° to 140°F)

Storage range: -40° to 85°C (-40° to 185°F)

Model AL-IME

("Wired" Gateway)

Network Interface

Interface: Ethernet 10Base-T or 100Base-TX (using

RJ-45 jack)

Protocols: TCP/IP, UDP/IP, DHCP

Encryption

128-bit AES Rijndael encryption

AL Radio Link

900MHz GFSK

50 Channels

10mW power output

Input Power

Voltage: 5 - 6 volts AC/DC

Environmental

Operating Temp: -20° to 60°C (-4° to 140°F)

Storage: -40° to 85°C (-40° to 185°F)

Model AL-IMEPOE

("Power Over Ethernet" Gateway)

Model AL-IMEPOEP

("Plenum Rated POE" Gateway)

Network Interface

Interface: Ethernet 10Base-T or 100Base-TX (using

RJ-45 jack)

Protocols: TCP/IP, UDP/IP, DHCP

Encryption

128-bit AES Rijndael encryption

AL Radio Link

900MHz GFSK

50 Channels

10mW power output

Input Power

POE Voltage: 48 volts DC nominal

Class 2

Environmental

Operating Temp: -20° to 60°C (-4° to 140°F)

Storage: -40° to 85°C (-40° to 185°F)

Compliance

802.3af POE Standard (AL-IMEPOEP only)

UL 2043: UL Standard for Safety Fire Test for Heat

and Visible Smoke Release for Discrete Products

and Their Accessories Installed in Air-Handling

Spaces

4 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

START HERE

This section will help you define the steps required to suit the

specific needs of your installation. Let's start with the big

questions first, because the installation steps that follow de-

pend on your answers. Note: The underlined words are de-

fined in the Terminology section on page 6.

PRELIMINARY QUESTIONS

You may not have answers to the following questions

now, but understand that they are intended to encourage

thought and help evaluate your needs.

Are you planning to use a large Corporate Network

or a smaller network provided by single router?

Smaller networks permit the dynamic assignment of IP

addresses by DHCP; larger networks may require

static (fixed) IP addresses be reserved by your net-

work administrator.

Will you use "Emergency Commands"?

Three Emergency Commands are available in your

wireless system: "Global Lock Down" locks all doors

in the system; "Global Passage" unlocks all doors in

the system; "Return to normal" exits these Emer-

gency Commands. Emergency Commands will NOT

work if you use DHCP (static IP addresses are re-

quired).

Will your Gateways need to communicate across

multiple Subnets?

To improve security and processing performance, net-

work administrators often divide their corporate Intra-

nets into interconnected but separate segments called

"subnets".

If the answer to ANY ONE of the above questions is

"yes", we recommend static IP addresses be re-

served for exclusive use by your Gateways. If the

answers are "no" for all of the questions, and you want to

use a smaller network provided by a router, you can as-

sign static IP addresses yourself using the instructions

that came with your router; if you want to use a corporate

network, you must contact your network administrator to

have static IP addresses reserved for your use.

SUBNETS

Use the following information when installing multiple wire-

less Networx Gateways within a corporate Intranet that

contains multiple "subnets".

To improve security and processing performance, corpo-

rate Intranets are often divided into interconnected but

separate segments called "subnets". The IP (Internet Pro-

tocol) address is a unique address of a device (such as a

computer or a Gateway) connected to a TCP/IP corporate

Intranet.

DL-Windows can only Discover Gateways when the Gate-

ways are connected to the same subnet to which DL-

Windows is also connected.

IP addresses are written as four groups of numbers sepa-

rated by periods; these groups are called "octets". IP ad-

dresses can be permanent ("static") or dynamically as-

signed (by DHCP) when a device, such as a Gateway, is

powered.

Class B Subnets

Some corporate Intranets contain multiple "Class B" sub-

nets; the "Class B" refers to the octet that does not

change, if naming each octet from left to right. An exam-

ple of two "Class B" subnets where the first two octets of

each network IP address remain the same are:

A B C D

●Subnet 173.16.100.xxx

●Subnet 173.16.200.xxx

In this example, the "A" and "B" octets "173" and "16" are

the same within the network. (Note: The "xxx" is a way of

showing a variable number).

As shown in the image above, if the computer running DL-

Windows is connected to the first subnet (173.16.100.

xxx), and several Gateways are connected to the second

subnet (173.16.200.xxx), DL-Windows will ONLY be able

to communicate with the Gateways on the second subnet

when:

●ALL Gateways use only static IP addresses, and

●The network administrator allows for open addressing

between the two subnets in the network

The network administrator may decide to use routing ta-

bles or may specify blocks of addresses through which the

two subnets can freely communicate in both directions.

Regardless of the method selected, your network

administrator must determine the range of network

addresses to assign to the Gateways and to the DL-

Windows computer. As shown below, three address

fields must be obtained from your network administrator:

IP Address, Subnet Mask, and Default Gateway.

We recommend using static IP addresses

We recommend using static IP addresses for each Gate-

way you install because they have the following advan-

tages:

●DL-Windows software performs more smoothly be-

Subnet

173.16.100.xxx

Subnet

173.16.200.xxx

GATEWAYS ON DIFFERENT SUBNETS WITHIN A NETWORK

PC Running

DL-Windows

Software GATEWAY

ROUTER or

SWITCH or SERVER

GATEWAY

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 5

START HERE (cont'd)

cause the software does not have to waste time re-

locating Gateways that have had their IP addresses

changed by DHCP;

●Static IP addresses allow operation across subnets in

large corporate networks (such as those that exist be-

tween buildings);

●Static IP addresses allow Emergency Commands (such

as "Emergency Lockdown") to be used (see Emer-

gency Commands on page 46);

Contact the Network Administrator

If you know that you will install your wireless Networx sys-

tem within a large corporate network that includes multi-

ple subnets, we recommend you start by contacting the

corporate network administrator and request the follow-

ing:

● IP Address - An address for each Alarm Lock Gateway

device

___________________________________________

● Subnet Mask - Filtering data (mask bits) as required by

the aforementioned IP Address

___________________________________________

● Default Gateway - The address of the physical device,

such as a router, for the current subnet to which DL-

Windows will be connected

___________________________________________

ASSIGNING STATIC IP ADDRESSES

TO GATEWAYS

DL-Windows can only Discover Gateways when the Gate-

ways are connected to the same subnet to which DL-

Windows is also connected. To allow DL-Windows resid-

ing on one subnet to communicate with Gateways located

on a second subnet (with both subnets located within a sin-

gle network) a typical installation strategy is:

1. Estimate the number of Gateways needed in the instal-

lation.

2. Install DL-Windows on a PC connected to the first sub-

net (for example, plug the PC into a wall network outlet

the network administrator confirms is wired to the first

subnet).

3. Open DL-Windows and create a new (or open an exist-

ing) Account.

4. Power up a Gateway and connect the Gateway to the

same (first) subnet to which DL-Windows is connected

(in the example above, "173.16.100.xxx"). This connec-

tion to the first subnet may be through a second net-

work socket in the wall, or to a router (or switch) con-

nected to the same network socket in the wall that the

DL-Windows PC is also connected.

5. In DL-Windows, discover the Gateway and Assign the

Gateway to the selected DL-Windows Account.

6. In the Gateway Configuration screen, click Tools,

Configure Network Settings. In the Network Con-

figuration screen, (shown below) uncheck Use DHCP,

and a warning popup appears:

Click Yes to close the warning popup. In the Network

Configuration screen, type the three addresses ob-

tained from your network administrator into the following

three fields:

●IP Address

●Subnet Mask

●Default Gateway

Click Save Configuration and send to Gateway.

7. Physically disconnect (unplug) the Gateway from the

first subnet, physically relocate and plug the Gateway

into the second subnet (in the example above, from

"173.16.100.xxx" to "173.16.200.xxx). Install the Gate-

ways in their final locations.

As stated previously, Emergency Commands require all

Gateways in the system use static IP addresses to

communicate with each other. Therefore, to ensure

Emergency Commands operate correctly, use the fol-

lowing menu item to manually distribute the static IP

addresses of each Gateway (listed within DL-Windows)

to all Gateways in the system.

Click the GW Confg button to open the Gateway Con-

figuration screen. Click Tools, Send IP Table to all

Gateways.

The remaining tasks are to install your locks on the

doors, and have DL-Windows Discover them (as out-

lined in the section CONFIGURING DL-WINDOWS

FOR WIRELESS LOCK USE):

8. Create a virtual lock "Profile" for each lock installed

9. Discover physical locks on the Gateway

10. Assign (add) discovered locks to the Gateway

11. Link lock to a Profile

12. Send Profile to lock.

WARNING POPUP

NETWORK CONFIGURATION SCREEN

Default

6 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

The following words are used throughout this manual to con-

vey specific concepts and/or actions used in DL-Windows

version 4.0.0 software (or later).

Assign - Add to hardware or specify a relationship. Can be

used with User Codes and locks ("to assign User Codes to

specific locks"), or with hardware identification ("the factory

assigns each lock a unique Serial Number"), or a fixed wire-

less communication channel between locks and a Gateway

("locks assigned to a Gateway").

Communicate - To send or receive a transmission. To avoid

the directionally confusing terms of "download" and

"upload", the word "communicate" is used in this guide.

Configure- To "assign" (add) discovered physical locks to a

Gateway (by sending the "Lock Config Table" to the se-

lected Gateway). Configuring ensures a fixed wireless

communication channel exists between selected physical

locks and a selected Gateway.

The Gateway Configuration screen allows you to select a

Gateway and allow that Gateway to discover physical locks;

these physical locks can then be assigned to that selected

Gateway. When the Use Selected Locks button is clicked

(in the "DISCOVERED LOCKS" POPUP), the Gateway

sends "configuration data" to the selected locks. This

"configuration data" contains items (such as an internal lock

designation, a specific radio channel and security data) that

are all embedded in what is called a "Lock Config Table".

This "configuration data" instructs the physical lock(s) to

communicate ONLY with that Gateway and prevents other

Gateways from communicating with the physical lock(s).

In short, the Gateway tries to "configure" the selected physi-

cal locks by assigning the selected physical locks to the

Gateway.

DHCP (Dynamic Host Configuration Protocol) - Software

that automatically assigns IP addresses to devices that

are connected to a network. It eliminates having to

manually assign fixed IP addresses.

Discover - To "discover" Gateways, the system searches for

Gateways not yet assigned to an Account; to "discover"

locks, the selected Gateway searches for locks not yet as-

signed to Gateways.

Download - See Communicate.

Import - When the Account information stored in DL-Windows

is lost (such as with a stolen laptop)--AND--the DL-

Windows backup files are either non-existent, inadequate or

lost, the "Import" options can be used to rebuild an existing

wireless system using the data stored inside the onboard

memory of the installed Gateway device(s). See the Tools,

Import menu options on page 35 for more information.

IP Address - The IP (Internet Protocol) address is a unique

address of a device (such as a computer or a Gateway)

connected to a TCP/IP corporate Intranet. IP addresses

are written as four groups of numbers separated by peri-

ods; these groups are called "octets". IP addresses can be

permanent ("static") or dynamically assigned (by DHCP)

when a device, such as a Gateway, is powered.

Link - In DL-Windows, the word "Link" is used to describe the

specific action of associating a "virtual lock" Profile to the

serial number of the physical lock installed on the door.

Locate - With physical lock(s), the Locate command causes

the physical lock to "beep" and flash its LED (helpful when

you wish to find the physical lock or confirm the lock's wire-

less connection is operational). When used with a Gate-

way, refers to re-discovering a "lost" Gateway device on the

network. Used when an operational Gateway has lost its

network connection, and appears listed in red colored text

on the Gateway Configuration screen.

Lock Config Table - When a Gateway is "discovered" and

added to an Account, DL-Windows sends a Lock Config

Table to the Gateway. This Lock Config Table is stored in

the Gateway memory, and may or may not contain as-

signed physical lock data. The table is a database structure

that is designed to hold the physical lock data (serial num-

bers, etc) when physical locks are "assigned" to the Gate-

way.

Physical - Same as "Real". Tangible, not virtual. See Virtual.

Profile - Lock "Profiles" may also be called "Lock Programs"

or "Virtual Locks". A lock "Profile" can be thought of as a

"virtual" lock, created within DL-Windows, that contains all

of the instructions that a "real" ("physical") lock uses to per-

form its various functions. Use DL-Windows to create a

lock "Profile" on your computer, then transfer and store the

"Profile" in the memory of the "real" lock. The lock "Profile"

is essentially a computer database file that maintains User

Codes, Features, Time Zones and Schedules. When creat-

ing these virtual lock Profiles, you are also designing the

entire virtual system--conceptualizing which doors will have

which locks, adding User names and allowing or restricting

Terminology

"DISCOVERED LOCKS" POPUP

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 7

Terminology

access to the virtual locks by the various Users in the Ac-

count.

Real - Same as "Physical". Tangible, not virtual. See Virtual.

Subnet (SUBNETwork) - To improve security and processing

performance, network administrators often divide their

corporate Intranets into interconnected but separate seg-

ments called "subnets". Subnets also allow multiple us-

ers to access the Intranet with the same subnet address.

A router is typically used to allow network traffic to pass

between subnets.

Subnet Mask - The IP protocol makes use of a Subnet

Mask to more efficiently route packets to their correct

network destinations. When a Gateway receives a data

packet, the Subnet Mask indicates how many bits of the

packet's destination address are to be used for routing

and which bits are to be "masked" (ignored). The Sub-

net Mask can be thought of as a "filter" that allows the

system to ignore unnecessary information, thus increas-

ing efficiency. This information must be obtained from

your network administrator.

Upload - See Communicate.

Virtual - Simulated on a computer. DL-Windows allows you to

create a lock "Profile" that can be thought of as a "virtual"

lock, created within DL-Windows, that contains all of the

data that a "real" (physical) lock uses to perform its various

functions. When creating these "virtual" lock Profiles, you

are also designing the entire "virtual" system--

conceptualizing which doors will have which locks, adding

User Names and allowing or restricting access to the virtual

locks by the various Users in the Account. Later, you will

"Link" these lock Profiles with the real locks installed on the

doors.

8 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

HARDWARE INSTALLATION

For a minimum wireless system, you need:

•A laptop or desktop computer (to run DL-Windows)

•A wired or wireless home router (to allow connec-

tion to a computer network)

•An Alarm Lock Gateway module (the intermediary

device between the network and the locks)

Note: Before proceeding, you should have a working

knowledge of DL-Windows. See the DL-Windows

User Guide (OI237) for basic information such as

how to install and open DL-Windows, how to create

Accounts, how to add Profiles to Accounts, etc.

1. Install the DL-Windows software into your com-

puter as described in the DL-Windows User Guide

(OI237).

2. Connect your computer to a network

If you want to set up a "small network" with a router,

follow the instructions "Small Network" that follow. If

you want to use a "large network" such as an existing

corporate Ethernet (such as a LAN), skip down to the

"Large Network" section, below.

SMALL NETWORK

You can create your own "small network" by using a

wired or wireless router.

For the connection between your computer and

the router, most laptops and some desktop com-

puters contain a wireless network card (also called a

"wireless network interface controller") to allow for

wireless communication between your computer and

a wireless router; if your computer does not have a

wireless network card, you can usually connect the

"non-wireless" network card in your computer to the

router using an double-ended RJ-45 to RJ-45 (8P8C)

Ethernet cable.

LARGE NETWORK

If you have access to a "large network" such as an

existing corporate Ethernet network (such as a LAN),

connecting to a network may be as simple as plug-

ging your computer into an RJ-45 wall jack. In this

case, you may wish to contact the Ethernet network

administrator and inform them as to your plans.

For the connection between your computer and a

large Ethernet network, most laptops and some

desktop computers contain a wireless network card

(also called a "wireless network interface controller")

to allow for wireless communication between your

computer and a this large network. Contact the net-

work administrator for this kind of wireless connec-

tion.

For computers without a wireless network card, con-

nect the "non-wireless" network card in your com-

puter to the network as follows: Connect one end of

the Ethernet cable to the computer network card RJ-

45 socket (usually located at the back of your com-

puter); connect the other end of the cable to the RJ-

45 socket at a wall jack or a modem that is part of the

corporate Ethernet network / LAN. Note that wall

jack or modem access points usually need to be con-

figured first by the network administrator before the

network will allow a connection.

3. The Network Connection to the Gateway

The connection between the network (the router or

the existing corporate Ethernet network) and the

Gateway device may be either directly wired using

an Ethernet cable --or--wirelessly via 802.11x trans-

missions, as shown in the illustrations below:

Remember, the Gateway device will eventually be

mounted on a wall or in a ceiling; therefore a wired

network connection to the Gateway device is rela-

tively straightforward because once you plan the final

location of the Gateway and you plan the physical

location of the network connection, the only remain-

ing task is to run a wire between these locations.

The instructions for the wired connection are in the

next section; for wireless connection instructions,

skip to the "Wireless Network Connection to the

Gateway" section below.

Wired Network Connection to the Gateway

The double-ended Ethernet cable is used to connect

the network to any of the 3 Gateway models. Sim-

ply plug one end of the Ethernet cable into the net-

work Router or a network wall socket (at any location

within the premises) or network modem. Then con-

nect the other end of the Ethernet cable into the

Hardware Installation

PC Running

DL-Windows

Software

Router

Wired (RJ-45)

or Wireless 802.11

Existing

Corporate

Ethernet

Network

PC Running

DL-Windows

Software

Wired (RJ-45)

or Wireless 802.11

GATEWAY

Wired (RJ-45)

or Wireless 802.11

Router

Existing

Corporate

Ethernet

Network

Wired (RJ-45)

or Wireless 802.11

GATEWAY

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 9

Gateway module. Now skip to step 4 below, and

read about the importance of selecting a favorable

Gateway mounting location and signal strength con-

siderations.

Wireless Network Connection to the Gateway

This wireless connection will only work with a

"Hardwired/Wireless" Gateway model AL-IM80211.

To ensure a fixed wireless communication channel

exists between the network and the Gateway, you

must first temporarily connect the network to the

Gateway with an Ethernet cable.

Why? When the Gateway is first powered, the very

first thing the Gateway tries to do is obtain an IP Ad-

dress--from anywhere. If an installation takes place

in a facility that contains several active networks

(and/or active routers), there is a possibility that an

unknown network (or router) will provide the Gateway

with an IP address outside the network you want to

use.

The solution is to temporarily connect the desired

network to the Gateway with the double-ended

Ethernet cable. This temporary wired connection en-

sures that all network settings (that you want to use)

are sent DIRECTLY into the Gateway, thus ensuring

that the Gateway device will ONLY communicate with

that specific router or network.

3a. Connect the network to the Gateway with an

Ethernet cable. Plug one end of the Ethernet ca-

ble into the network Router or a network wall

socket (at any location within the premises) or

network modem. Connect the other end of the

cable to the Gateway module.

3b. Open DL-Windows. Create a new Account or

select an existing Account. Add a New Lock Pro-

file to the Account. In the New Lock Profile

screen, select a Networx™ "Lock Type" (for ex-

ample "DL6100"). Click the GW Confg button.

For all new Accounts and existing Accounts with-

out passwords, a popup appears requesting that

you set a "Security Password". For existing Ac-

counts with Passwords, this popup will not ap-

pear, therefore jump to step "3c" below.

The above popup appears because there must

be a way for DL-Windows to differentiate be-

tween separate wireless Accounts. For example,

if a large office building has one company on the

15th floor and another company on the 16th floor,

radio signals can overlap from these two sepa-

rate Accounts. How does DL-Windows prevent

this confusion between wireless signals? The

answer is to require a unique "Security Pass-

word" for each Account that contains wireless

locks, and to embed that password within the ra-

dio transmissions. (Click OK to close this

popup).

On the DL-Windows main screen, click Tools,

Set Security Password, and the Set Security

Password dialog appears:

Important: Do NOT share passwords between Ac-

counts, otherwise the radio signals can become inter-

mixed! Be sure you record--in writing--all Account

passwords in a safe location; once set, passwords are

NOT retrievable from DL-Windows! Changing a pass-

word in a wireless system requires all wireless locks in

the Account to be manually cleared of all data and re-

enrolled.

Note: The password must be exactly 6 characters (no

more--no less) in length. Retype the same password in

the Confirm field; click OK to save the password, or

click Cancel to exit without saving. Click OK and a

confirmation popup appears:

Click OK to close the above popup, then click the GW

Config button to open the Gateway Configuration

screen.

3c. In the Gateway Configuration screen, click the Dis-

cover New Gateways And Auto Add to Account

button:

A Discover New Gateways popup appears.

SET SECURITY PASSWORD DIALOG

Hardware Installation (cont'd)

10 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Click Yes and DL-Windows searches the network;

since the Gateway has this direct (albeit temporary)

wired connection to the network, DL-Windows will find

this Gateway, and will add the Gateway to the current

Account. The Gateway will then be listed in the Gate-

way Configuration Screen grid. The following image

is an example of what will appear:

3d. Click on this "New Gateway 1" to select this Gateway.

Write down the IP Address and MAC Address shown.

IP Address _______________________________

MAC Address ____________________________

3e. Click Tools, Configure Network Settings, and the

Network Configuration screen appears:

If using DHCP:

●From the Wireless Mode pull-down, click Wireless

Only.

●Type the network name in the Network Name (SSID)

field. For more information, refer to the setup guide for

the router being used.

●From the pull-down, select the appropriate Network

Type being used, in most cases it will be Infrastruc-

ture.

●Select the appropriate Channel Number for which the

router is set. - For more information, refer to the setup

guide for the router being used.

●By default, Wireless Network Security is disabled.

We recommend to use "MAC Address Filtering" for se-

curity if your router supports this feature. If Wireless

Network Security is desired, refer to the router setup

for wireless security.

If NOT using DHCP:

●If you are using Static IP Addresses, refer to the router

setup guide for static IP address setup information.

3f. Disconnect the Ethernet cable from the network Router

(or network wall socket) and also from the Gateway

module.

Gateway ID Card

We recommend that when installing the Gateway, a

blue-colored "Gateway ID Card" be completed. Since

Gateways are often installed in ceilings or other hidden

locations, their physical locations may be easily forgot-

ten. This ID card may prove very useful when replacing

Gateways, or when selecting a Gateway to use to dis-

cover locks, or whenever an installed Gateway needs to

be physically located.

4. Mounting the Gateway module

A Gateway module acts as an interface between a com-

puter network and the Networx™ wireless locks.

Gateway Mounting Location

Give careful consideration to the location of the Gateway

when planning the layout of the system. Gateways

should be mounted in elevated areas (such as drop ceil-

ings), and should be centrally located within the sepa-

rate lock installations. Select a convenient location that

allows access to an AC outlet (to plug in the Gateway

supply transformer for models AL-IM80211 and AL-IME)

and allows access to the RJ-45 Ethernet cable running

from the Gateway to the router/network. You can plan

for a single Gateway to cover a circle several hundred

feet in diameter, greater within open areas without walls.

Choose a location as high above ground level as practi-

cal (home attic installations are not recommended),

keeping in mind that metal objects may adversely affect

reception. It may be helpful to draw a layout of the sys-

tem, identifying all proposed Gateway locations and the

anticipated door locations. Also include notations indi-

cating construction materials in use. Although wood and

wallboard construction will have little effect upon signal

strength at the lock, concrete or brick can reduce signal

strength by up to 35%, while steel-reinforced concrete or

metal lath and plaster can reduce Gateway transmitter

strength as much as 90%.

All Gateway models should be mounted vertically on

either a wall or ceiling. Horizontal "flat" mounting of the

Gateway enclosure should be specifically avoided.

Note: In difficult installations wherein distant Gateways

pose reception problems, the use of multiple gateways

throughout the premises is recommended.

Signal Strength

After the Gateway is mounted, a special test tool will be

available to test the signal strength received at a given

Hardware Installation (cont'd)

Click the row to highlight and select the Gateway.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 11

Hardware Installation (cont'd)

door before installing the lock. We supply a "Class 2"

6V power supply (never substitute power supplies; use

only the supplied unit) that is wired to the terminal strip

located on the Gateway PC board. Wiring is non-

polarized, so connect either wire to either of the two ter-

minals.

First Time Gateway Power Up

When the Gateway is first powered, the red light flashes

slowly (about once every 2 seconds), indicating the unit

is looking for a valid IP address (unit may take up to 90

seconds to find a valid address). If the unit finds a valid

IP address prior to 90 seconds, the red light flickers.

If the unit does not obtain a valid IP address after 90

seconds, the flashing rate increases to one flash per

second, and will attempt to find an IP address later.

The one flash per second flash rate indicates the Gate-

way is "configured". At this point you can reset the GW:

Reset the Gateway

At this point, the Gateway is mounted and connected to

the router (or the network) with the RJ-45 cable. Apply

power to the Gateway and the red light flashes slowly,

about once every 2 seconds. Before securing the Gate-

way housing cover, reset the Gateway memory--even if

the Gateway has never been used. Press and hold the

"RESET" button and the red light turns on continuously;

continue to hold the button and the red light will start to

flicker. Release the button and the red light will continue

to flicker.

"Resetting" the Gateway clears all memory and ensures

that any residual voltage or test data existing from the

factory is cleared from the unit. Always reset the Gate-

way for new installations; you can also reset the Gate-

way anytime after the Gateway is powered. Secure the

Gateway housing cover with the screws provided.

12 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

CONFIGURING DL-WINDOWS FOR

WIRELESS LOCK USE

Now that the wireless network hardware is installed, you can

use DL-Windows to design your "virtual" system.

The following list are the simplified steps required in DL-

Windows to get a minimum system (one Gateway and one

lock) up and running. These numbered steps correspond with

the detailed procedures that follow:

1. Create a new Account

2. Create a virtual lock "Profile"

3. Discover the Gateway

4. Add ("Assign") the Gateway to an Account

5. Discover physical locks on the Gateway

6. Assign (add) discovered locks to the Gateway

7. Link lock to a Profile

8. Send Profile to lock

It may be helpful to create a "test" Account in DL-Windows

while walking through the procedures below; later you can al-

ways go back and create a separate Account that accurately

reflects a genuine installation.

1. Create a new Account.

Technically, an "Account" is a DL-Windows computer

database file that allows you to organize and maintain

multiple lock installations. But in practical terms, an Ac-

count is often named after the building or company loca-

tion in which a lock or multiple locks have been installed.

For example, the Account Name might be "Overbrook

Hospital" and listed in that Account are the 4 locks you

just installed on the 7th floor. In DL-Windows, Accounts

can be created, edited, cloned and deleted. The benefit

of an Account is that it allows you to add the name of a

User ONCE and then assign that User to multiple locks

within a building, rather than having to enter and re-enter

the same User information again and again for each lock

in the Account. Enter the name of the User once in the

Global Users screen, then sit back and assign that User

to the locks you wish, with just a few clicks of the com-

puter mouse.

Double-click the DL-Windows shortcut, or click Start,

Programs in Windows to find and start the DL-Windows

software. The DL-Windows main screen opens (see

"DL-WINDOWS MAIN SCREEN" image).

(For new installations, a popup appears with directions).

First click OK to clear the popup, then, as directed by the

popup, use your mouse to right-click anywhere in this

white box (the "Account Tree" area at the left), and select

New Account. The New Account dialog opens.

Enter New Account Description

Enter the New Account Description in the field shown

in the "NEW ACCOUNT DIALOG" image. The Account

Description will typically be the name of the company or

facility where a lock(s) will be installed. Note that existing

Accounts from previous installations are also displayed.

Click OK to create this new Account.

(If you wish to delete an Account, right mouse-click the

name of the Account and select Delete Account from

the menu. A warning popup will appear, and click Yes to

confirm, and click No to cancel).

2. Create new virtual "lock Profiles" (also called "Lock

Programs" or "virtual locks"). A lock "Profile" can be

thought of as a "virtual" lock, created within DL-Windows,

that contains all of the instructions that a real lock uses

to perform its various functions. Use DL-Windows to

create a lock Profile on your computer, then transfer

and store the Profile in the lock memory. The lock

Profile is essentially a computer database file that

maintains User Codes, Features, Time Zones and

Schedules.

New Lock Profile

After clicking OK in the New Account dialog, a popup

appears asking if you would like to create a new lock

Profile. Click Yes, and the New Lock Profile dialog ap-

pears (see the "NEW LOCK PROFILE SCREEN" im-

age).

Type the description of the new lock, which will typically

be the name of the room in the facility that the lock is se-

curing. Select the Type of Lock to be programmed from

the drop-down list (for example, the 6100 series). When

finished, click OK. After a few seconds, the new Profile

is created and DL-Windows automatically opens the

Global Users screen. Note: To add a new lock to an

NEW ACCOUNT DIALOG

Configuring DL-Windows for Wireless Lock Use

Right mouse-click here and

select New Account

DL-WINDOWS MAIN SCREEN

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 13

existing Account, first open any existing lock in the Ac-

count, then right-click in the white column and select

New Lock. The Number of Locks to Create? field al-

lows you to create multiple locks of the same lock type.

You can also duplicate ("clone") locks.

Using the Global Users Screen

You can always open the Global Users screen with the

Global button (see the "GLOBAL USERS SCREEN"

image). Programming of User Codes, Programmable

Features and Schedules can now begin. Note: The

screens that display on StartUp can be selected under

Options (click the Opt button).

The Global Users screen is used to enter User informa-

tion and to assign Users to specific locks. User lists can

be imported from other DL-Windows Accounts or from

comma delimited formatted lists. Administrative Users

can be accessed through the Global Users screen via

the Add Administrative Users button.

Add Users and User Codes

As shown in the "ADD USERS AND USER CODES"

image, type the first and last name of a User in the User

Information Fields, and enter the remaining personal in-

formation as needed. Note that the names entered in

the First Name and Last Name fields also appear in the

User Name list. Note: A specific PIN Number ("User

Code") may be typed in the Pin No. field for each User --

or-- random User Codes may be auto-generated for one

or many Users by right-clicking in the User Name list. In

addition, a Custom Field (located under the Pin No. field)

allows a customized field of up to 15 characters. This

field is set in the Options screen (click the Opt button)

and once changed remains identical for all locks in all

Accounts.

Note: The ID column in the User Name list is used for

identifying Users in this screen only and is NOT associ-

ated with positions in the Lock Data screen. If you wish,

this column may be hidden using the Options screen

(click the Opt button and uncheck "Show Global User

ID's").

The LockID Grid displays LockID numbers and is color-

Lock Grid

To add a selected

User, double-click on a

LockID number box.

LOCK ID GRID

NEW LOCK PROFILE SCREEN

GLOBAL USERS SCREEN

Configuring DL-Windows for Wireless Lock Use (cont'd)

ADD USERS AND USER CODES

Right-click menu in

the User Name list

User

Information

Fields

The LockID Grid

displays LockID

numbers

14 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

coded to describe the state of the selected User:

•Green = User entered in the lock and enabled

•Red = User entered in the lock but disabled

•White = User not in the lock

Double-click on a LockID Grid number to cycle through

the colors of the LockID number (from white to green to

red and back to white again) thus adding, disabling or

removing a User as needed. In this way, the LockID

Grid can be used to add a User to any lock in an Ac-

count. One or multiple Users can also be added to one

or more locks via the right-click menu in the User Name

list.

Select a Range of Users

To select a range of Users, click to select the first User,

press and hold the SHIFT key, then click the last User in

the range (you can also press CTRL and click individual

Users). Within the range of Users highlighted, right-click

in the highlighted area to display the menu as shown in

the "SELECT A RANGE OF USERS" image. Click a

selected action in the menu to perform the action for the

selected Users.

Random User Code Generation

Random User Codes may be generated for one or many

Users. (Note: To avoid User Number conflicts, it is rec-

ommended to first assign specific User Codes to Users

before selecting random User Code generation). To

generate random Codes, press and hold the CTRL key,

click the right arrow ("►") located to the left of the User

Name to select each User(s), then right-click and select

"Generate Selected New Codes". You can select a

range of Users (as described above) and click Generate

All New Codes to create new codes for all Users.

Administrative Users

The Add Administrative Users button displays the Set

Administrative Users screen. Administrative Users are

the same for all locks within an Account. Enter informa-

tion the same way as if adding a basic User.

3. Discover new Gateways.

4. Add ("Assign") the Gateway to an Account

Note that steps 3 and 4 are listed together because

these two tasks can be performed with one button, as

you will see.

Upon clicking the GW Confg button, a popup appears:

(if this popup does not appear, skip to the section "Using

the Gateway Configuration Screen").

This popup appears because there must be a way for

DL-Windows to differentiate between separate wireless

Accounts. For example, if a large office building has one

company on the 15th floor and another company on the

16th floor, radio signals can overlap from these two

separate Accounts. How does DL-Windows prevent this

confusion between wireless signals? The answer is to

require a unique "Security Password" for each Account

that contains wireless locks, and to embed that password

within the radio transmissions. (Click OK to close this

popup).

On the DL-Windows main screen, click Tools, Set Secu-

rity Password, and the Set Security Password dialog

appears:

Important: Do NOT share passwords between Ac-

counts, otherwise the radio signals can become inter-

mixed! Be sure you record--in writing--all Account pass-

words in a safe location; once set, passwords are NOT

SET SECURITY PASSWORD DIALOG

Configuring DL-Windows for Wireless Lock Use (cont'd)

To highlight a range of

Users, click in this column

to select the first User,

press and hold the SHIFT

key, then click the last

User in the range…

...then right-

click and select

from any of

these options.

SELECT A RANGE OF USERS

SETTING ADMINISTRATIVE USERS

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 15

retrievable from DL-Windows! Changing a password in a

wireless system requires all wireless locks in the Account

to be manually cleared of all data and re-enrolled.

Note: The password must be exactly 6 characters (no

more--no less) in length.

Retype the same password in the Confirm field; click

OK to save the password, or click Cancel to exit without

saving. Click OK and a confirmation popup appears:

Bad Security Code

If you attempt to discover Gateways in an Account, and

new Gateways are found within radio range but are al-

ready in use within another Account, the following popup

appears:

Using the Gateway Configuration Screen

Click the GW Confg button to open the Gateway Con-

figuration screen (see the "GATEWAY CONFIGURA-

TION SCREEN" image).

This management screen is the focal point of the DL-

Windows wireless system. With this screen you can add

new Gateways, search for locks, check system status,

and control the most common aspects of the system

hardware--with just a few clicks of the computer mouse.

To start the process of adding Gateways into the Ac-

count, click the Discover New Gateways And Auto

Add to Account button.

Note that this one button combines two actions--the

"discovering the Gateway(s)" action, and the "adding the

Gateway(s) to the current Account" action.

A Discover New Gateways popup appears; click Yes

and DL-Windows searches the network and lists the

Gateways that are found in the grid shown in the

"GATEWAY CONFIGURATION SCREEN" image.

For each Gateway, the table displays the Gateway De-

scription, assigned IP Address, the unique MAC Ad-

dress of the Gateway (assigned at the factory), the

Gateway Firmware Version and the number of locks

assigned to the Gateway ("Assigned Locks").

To confirm the status of the Gateway, simply click Tools,

View Gateway Status (see the "VIEW GATEWAY

STATUS " image).

Click the Update Status button to send a request

through the network for the condition of the Gateway,

and the Gateway's response populates the fields in this

screen. If an element of data is outdated or if a commu-

nication connection is broken, the relevant fields turn red

VIEW GATEWAY STATUS

DISCOVER NEW GATEWAYS POPUP

Configuring DL-Windows for Wireless Lock Use (cont'd)

GATEWAY CONFIGURATION SCREEN

(TWO ACTIONS IN ONE BUTTON)

16 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

to warn of the possible malfunction. Green colored fields

indicate the attributes are within acceptable limits as set

by DL-Windows. To exit this screen, click Close. Note:

For new installations, some data may not yet exist, and

therefore several fields may be empty.

5. Discover physical locks on the Gateway

Each Networx™ lock is identified by a unique serial num-

ber assigned and programmed into the lock firmware at

the factory. To find installed locks, click the GW Confg

button to open the Gateway Configuration screen.

As shown in the "SELECTING A GATEWAY" image,

click to highlight and select the Gateway to which you

want to assign ("add") the installed locks. The Gateway

selected will transmit the discovery request radio signal

to the locks in the vicinity. Only those locks within range

that have not already been configured will respond.

The maximum search time allowed for each discovery

request is 1 minute. To minimize the search time, this

screen allows you to limit the search to a certain quantity

of installed locks. In addition, you can manually stop the

discovery process at any time by pressing the Esc key

on the keyboard. If you know the number of installed

locks to be discovered, select that number and the dis-

covery process will stop the moment that number of

locks are found. If the number of locks selected exceeds

the actual number physically installed, the discovery

process will continue for either a maximum of 1 minute or

until the Esc key is pressed.

Example: If the number selected is 10, but in fact only 8

locks exist, the system may find all 8 locks, but will keep

searching for 10 until the one minute timeout duration

expires--or until the Esc key is pressed.

Click the Number of Locks to Discover pull-down list

and select a number of locks that you want to detect.

Click the Discover Locks On Selected Gateway button

to initiate the search.

The "LOCK DISCOVERED" image displays the results

when one lock was requested to be discovered and one

lock was found:

6. Assign (add) discovered locks to the Gateway

In "LOCK DISCOVERED" example image, a popup

screen entitled "Discovered 1 Locks" appears, indicat-

ing the serial number of the lock, the signal strength and

the lock model.

To assign ("add") the discovered lock serial number(s) to

the selected Gateway, click the check box next to each

lock. To assign, click Use Selected Locks; to exit with-

out assigning ("adding") any locks, click Cancel.

Note: When the Use Selected Locks button is clicked

(in the "Discovered Locks" popup), the Gateway sends

"configuration data" to the selected locks. This

"configuration data" contains items (such as an internal

lock designation, a specific radio channel and security

data) that are all embedded in what is called a "Lock Con-

fig Table". This "configuration data" instructs the physical

lock(s) to communicate ONLY with that Gateway and pre-

vents other Gateways from communicating with the

physical lock(s).

7. Link lock to a Profile.

In DL-Windows, the word "Link" is used to describe the

specific action of associating a "virtual lock" Profile to the

serial number of the physical lock installed on the door.

After clicking Use Selected Locks, a Link Locks popup

appears, asking if you want to link your new locks now

(see LINK LOCKS POPUP). Click Yes to open the

Link/Unlink Lock Profiles screen or click No to cancel.

(see LINK / UNLINK PROFILES image).

LINK LOCKS POPUP

Configuring DL-Windows for Wireless Lock Use (cont'd)

Click a row to highlight

and select a Gateway.

SELECTING A GATEWAY

LOCK DISCOVERED

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 17

The top half of the Link/Unlink Lock Profile(s) screen

contains two fields: "Available Lock Profiles" and

"Available Lock(s) By Serial Number".

The lock Profiles listed in the Available Lock Profiles

field are the same that were created in the "white box

area" of the main DL-Windows screen (the Account Tree

area). See the "LOCK PROFILES" image.

In the Available Lock Profiles field, click to select and

highlight the lock Profile. In the Available Lock(s) By

Serial Number field, click to select and highlight the cor-

responding lock serial number. We recommend that

when installing the lock on the door a yellow-colored

"Lock ID Card" (see the "SAVE THIS LOCK ID CARD"

image) be completed; the information on this card should

be used when performing this lock Profile linking proc-

ess.

Click the Link Lock button to save this link association

within DL-Windows and to add the data to the table lo-

cated in the bottom half of the Link/Unlink Lock Profile

(s) screen. If you link in error, click the Unlink Lock but-

ton, and the previously selected lock Profile and serial

number will return to their respective fields.

8. Send Programming to lock

After linking, a SEND PROGRAMMING TO LOCK NOW

popup automatically appears requesting if you wish to

send the lock Profiles to the physical lock(s):

Click Yes to send the lock Profile in DL-Windows to the

onboard memory located inside each physical lock; click

No to cancel without communicating. If you click No,

you can always request the lock communication manu-

ally as outlined in the following step.

~ LOCK ID CARD ~

LOCK MODEL _________________________________

FACTORY SERIAL NUMBER _______________________

INSTALLED LOCATION ___________________________

__________________________________________

When installing lock, please fill in all information on

this card. This information will be used when add-

ing network locks to DL Windows. Keep this card in

a safe place. Do not discard!

OI353 10/08

ALARM LOCK

SAVE THIS LOCK ID CARD

Configuring DL-Windows for Wireless Lock Use (cont'd)

LINK / UNLINK PROFILES

Account Tree "white box"

area listing lock Profiles

LOCK PROFILES

SEND PROGRAMMING TO LOCK NOW POPUP

Click to highlight and

select the lock Profile

SELECT THE PROFILE

18 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

In the DL-Windows main screen, click to highlight the

lock Profile (see the "SELECT THE PROFILE " image).

Click the Comm button on the DL-Windows main

screen, then click Communicate with current Network

lock. The DL-Windows Network Lock Comm Screen

opens (see the "CLICK THE COMM BUTTON" image).

This screen includes the name of the lock Profile in the

Lock Name field, and lists the specific elements of the

lock Profile to be transmitted. Note that checking the in-

dividual elements will take less time to transmit than

compared with checking "Send/Receive All". See the

"SELECT THE ELEMENTS TO BE SENT" image.

For new installations, check "All" and click the Start

Communication button. The status bar at the bottom of

the window will indicate the communication progress.

When communication is complete, a popup will appear.

Click OK to close the popup, then click Close to close

the DL-Windows Network Lock Comm Screen.

Congratulations! Locks can now be put into use and

controlled wirelessly!

CLICK THE COMM BUTTON

Configuring DL-Windows for Wireless Lock Use (cont'd)

SELECT THE ELEMENTS TO BE SENT

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 19

Normal Tasks

DL-WINDOWS TASKS

Add a new lock Profile to an Account

Adding a new lock Profile is a common task in Dl-

Windows, usually performed after creating a new Ac-

count. See page 12, step 1 ("Create a new Account")

and step 2 ("Create new virtual lock Profiles") for step-

by-step instructions.

Delete a lock Profile from an Account

Open the DL-Windows main screen and find the Ac-

count Tree "white box" area listing lock Profiles. Simply

right-click the Profile and click Delete Lock.

Note: Performing this action (clicking Delete Lock)

does not remove programming from the physical lock

because communication between DL-Windows and the

physical lock does not actually occur.

REPLACING HARDWARE

Replacing an existing Router

Remove the existing router and install either a wired

or wireless router as described in its instructions.

For the connection between the computer and the

router, most laptops and some desktop computers con-

tain a wireless network card (also called a "wireless net-

work interface controller") to allow for wireless communi-

cation between your computer and a wireless router; if

your computer does not have a wireless network card,

you can usually connect the "non-wireless" network card

in your computer to the router using an RJ-45 Ethernet

cable.

For the connection from the router to the network,

the router is plugged into an Ethernet network source --

usually either a modem or a wall jack. As shown in the

overview drawing on page 1, with "Large Networks" the

computer may be connected directly to the network

(usually just a wall jack) with an RJ-45 Ethernet cable.

Note: If the computer is connected directly to the net-

work via a wall jack, the Gateway module may also be

connected directly to the network (for example, via an-

other wall jack) at any location within the premises.

Click the GW Confg button to open the Gateway Con-

figuration screen. Click Tools, Select Network

Adapter. The Network Adapter Selection screen that

appears allows you to identify the Ethernet "network in-

terface card" (NIC) you are using inside your computer

to communicate with the Gateway devices in your sys-

tem. Some computers have a printed circuit board that

plugs into the motherboard, other computers have the

network adapter (Ethernet) built into the motherboard,

thus precluding the need for a separate Ethernet card.

Remember, the router or corporate Ethernet network is

connected to this Ethernet adapter with an Ethernet ca-

ble (RJ-45 plug).

Select Ethernet Adapter Click the pull-down menu to

select the IP address of the router or the IP address of

the existing corporate network on which the Gateway is

installed. Click OK to save.

Replacing an existing Gateway

DL-Windows makes it easy to replace an existing Gate-

way device with a new one. Click the GW Confg button

to open the Gateway Configuration screen. Click to

highlight the Gateway in the list that you want to replace,

then click Actions, Replace Gateway with new one.

Be sure to remove power from the old Gateway. See

page 43 for the complete instructions.

Replacing a physical lock

A physical lock is currently installed on a door, is fully

enrolled in the wireless system, but needs to be re-

placed with a new lock on the same door. Proceed as

follows:

Remove the old lock from the door, and install the new

lock as per the installation instructions WI1674. Make

note of the old and new lock serial numbers and have

these numbers available when you use DL-Windows.

In DL-Windows, click the GW Confg button to open the

Gateway Configuration screen. Click to highlight the

Gateway in the list to which the old lock was assigned,

then click Tools, Delete Locks by Serial Number.

The Delete Serial Number(s) screen opens. Check the

old lock's serial number and click the Delete Selected

Serial Number(s) button.

In the Gateway Configuration screen, click the Number

of Locks to Discover pull-down list and select a number

of locks that you want to detect; in this case, you can se-

lect "1" because you are only adding one new lock to the

system. Click the Discover Locks On Selected Gate-

way button to initiate the search.

A popup screen entitled "Discovered 1 Locks" will ap-

pear, indicating the serial number of the new lock, the

signal strength and the lock model of this newly installed

lock.

20 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Add the newly discovered lock serial number to the Gate-

way by clicking the check box next to the lock. Click the

Use Selected Locks button.

A Link Locks popup appears asking if you want to link

your new locks now (if the popup does not appear, click

Tools, Link / Unlink Lock Profiles. Click Yes to open

the Link / Unlink Lock Profiles screen.

In the "Available Lock Profiles" field, click the Profile

assigned to the lock that is being replaced, and click the

serial number of the newly installed lock in the

"Available Lock(s) By Serial Number" field.

After linking, a Send Profile to Lock Now popup auto-

matically appears requesting if you wish to send the lock

Profiles to the physical lock (if the Send Profile to Lock

Now popup does not appear, go to the DL-Windows

main screen, click to highlight the lock Profile, then click

the Comm button and click Communicate with current

Network lock). The DL-Windows Network Lock

Comm Screen opens. Check "All" and click the Start

Communication button. When communication is com-

plete, click the Close button.

I moved a lock from one door to another door,

but now the lock is out of range of its Gate-

way...what do I do?

This procedure can be described as simply deleting a

lock from its existing Gateway and re-discovering the

lock on another Gateway (within range of the lock's new

location).

If you need to install and add a new Gateway to the sys-

tem, see "Adding a new Gateway to an existing sys-

tem" further in this section.

First, delete the lock serial number from the Gateway to

which it is currently assigned. The yellow Lock ID Card

with the lock's serial number can be used for operations

of this kind. In the Gateway Configuration screen,

click Tools, Delete Locks by Serial Number. In the

Delete Serial Number(s) screen, check the serial num-

ber of the lock (the lock that was moved from one door

to another), then click the Delete Selected Serial Num-

ber(s) button.

Next, re-discover the lock serial number on another

Gateway. Click the GW Confg button to open the Gate-

way Configuration screen. Click to highlight a Gate-

way in the list that is closer to the lock's new location,

then click Actions, Discover Locks on Selected Gate-

way.

A popup screen entitled "Discovered 1 Locks" will ap-

pear, indicating the serial number of the re-discovered

lock, its signal strength and lock model.

Add the re-discovered lock serial number to the Gateway

by clicking the check box next to the lock. Click the Use

Selected Locks button.

A Link Locks popup appears asking if you want to link

your new locks now (if the popup does not appear, click

Tools, Link / Unlink Lock Profiles. Click Yes to open

the Link / Unlink Lock Profiles screen.

In the "Available Lock Profiles" field, click the Profile

previously assigned to the lock that was re-discovered,

and click the serial number of this lock in the "Available

Lock(s) By Serial Number" field.

After linking, a Send Profile to Lock Now popup auto-

matically appears requesting if you wish to send the lock

Profiles to the physical lock (if the Send Profile to Lock

Now popup does not appear, go to the DL-Windows

main screen, click to highlight the lock Profile, then click

the Comm button and click Communicate with current

Network lock). The DL-Windows Network Lock

Comm Screen opens. Check "All" and click the Start

Communication button. When communication is com-

plete, click the Close button.

ADDING NEW HARDWARE

I just finished installing a new wireless lock

on a door. How do I add this new wireless

lock to my existing wireless system?

In theory, after installing the lock on the door, you would

want to use a Gateway in the system that is physically

closest to the new lock installation; the closer the Gate-

way, the better the radio signal between the lock and the

Gateway.

To ensure you select the "closest" Gateway, it is useful

to make note of all Gateway locations in the system.

But if you do not know which Gateway is closest, you

can discover the lock on each Gateway in turn, writing

down the reported signal strength to each Gateway,

then compare all signal strengths and select the Gate-

way with the strongest signal.

We recommend that when installing the lock on the door

a yellow-colored "Lock ID Card" be completed; the infor-

mation on this card makes it easier when adding new

locks to the system.

For an existing Account, start by creating a new lock

Profile to which this new hardware will eventually be

linked, :

1. Create new virtual lock Profile

Open the DL-Windows. In the main screen, click the

Open button and the Account "white space" opens at

the left, listing all Accounts. Double-click the Account

name into which you want to add this new lock, dis-

playing all lock Profiles in the Account. Notice the

Account name is highlighted in blue. Right-click the

Account name, opening the right-click menu, and

click New Lock(s) Profile. The New Lock Profile

dialog opens.

In the New Lock Profile dialog, type a description of

Normal Tasks (cont'd)

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 21

the new lock, which will typically be the name of the

room in the facility that the lock is securing. Select

the Lock Type to be programmed from the drop-

down list (for example, the 6100 series), then click

the Number of Locks to Create pull-down menu and

select the number "1". When finished, click OK. Af-

ter a few seconds, the new Profile is created and DL-

Windows automatically opens the Global Users

screen.

2. Discover the new physical lock with the Gateway

Each Networx™ lock is identified by a unique serial

number assigned and programmed into the lock firm-

ware at the factory. To find installed locks, click the

GW Confg button to open the Gateway Configura-

tion screen.

In the Gateway Configuration screen, click to high-

light and select the Gateway to which you want to as-

sign ("add") the new lock. The Gateway selected will

transmit the discovery request radio signal to the new

lock in the vicinity; if the new lock is within radio

range, the lock will respond.

The maximum search time allowed for each discov-

ery request is 1 minute. To minimize the search time

waiting period, this screen allows you to limit the

search to a certain quantity of installed locks. In addi-

tion, you can manually stop the discovery process at

any time by pressing the Esc key on the keyboard.

Since you know the number of installed locks to be

discovered is "1", in the Number of Locks to Dis-

cover pull-down list, select "1" and the discovery

process will stop the moment "1" lock is found. (If the

number of locks selected exceeds the actual number

within radio range, the discovery process will con-

tinue for either a maximum of 1 minute or until the

Esc key is pressed).

Click the Discover Locks On Selected Gateway

button to initiate the search.

3. Assign (add) discovered locks to the Gateway

A popup screen entitled "Discovered 1 Locks" will

appear, indicating the serial number of the new lock,

its signal strength and lock model. If the serial num-

ber does not appear in this screen, click Close and

try again; if the serial number does not appear after

repeated tries, you may need to stop here and add a

new Gateway to the system (see "Add a new Gate-

way to an existing system" in this section)

In the "Discovered 1 Locks" popup screen, assign

("add") the discovered lock serial number(s) to the

selected Gateway by clicking the check box next to

the lock serial number. Click Use Selected Locks.

4. Link lock to a Profile.

A Link Locks popup appears, asking if you want to

link your new lock now to the Profile created in step

1. Click Yes to open the Link/Unlink Lock Profiles

screen.

The top half of the Link/Unlink Lock Profile(s)

screen contains two fields: "Available Lock Pro-

files" and "Available Lock(s) By Serial Number".

The lock Profile listed in the Available Lock Profiles

field is the same that was created in step 1; click to

select and highlight this lock Profile. In the Available

Lock(s) By Serial Number field, click to select and

highlight the corresponding lock serial number. Click

the Link Lock button to save this link association

within DL-Windows and to add the data to the table

located in the bottom half of the Link/Unlink Lock

Profile(s) screen.

5. Send Profile to lock.

After linking, a Send Profile to Lock Now popup

automatically appears requesting to send the lock

Profile to the physical lock. Click Yes to send the

lock Profile in DL-Windows to the onboard memory

located inside the new physical lock.

The DL-Windows Network Lock Comm Screen

opens.

Check "All" and click the Start Communication but-

ton. The status bar at the bottom of the window will

indicate the communication progress. When commu-

nication is complete, a popup will appear. Click OK

to close the popup, then click Close to close the DL-

Windows Network Lock Comm Screen.

Adding a new Gateway to an existing system.

Make note of the new Gateway's MAC address located

on a square sticker (look under the bar code). It has 12

digits, grouped in 6 pairs separated by dashes.

1. Install the new Gateway.

Use the installation instructions WI1674. Ceiling in-

stallations are typical.

2. Open the DL-Windows.

In the main screen, click the Open button and the Ac-

count "white space" opens at the left, listing all Ac-

counts. Double-click the Account name into which

you want to add this new Gateway.

3. Open the Gateway Configuration screen.

Click the GW Confg button to open the Gateway

Configuration screen.

4. Discover the new Gateway.

Click the Discover New Gateways And Auto Add

to Account button. A Discover New Gateways

popup appears; click Yes and DL-Windows searches

the network; when the new Gateway is found, it is

listed in the grid shown in the Gateway Configura-

tion Screen. Verify the MAC address on the screen

matches the MAC address on the sticker inside the

Gateway.

Note that this "Discover New Gateways And Auto

Add to Account" button combines two actions--the

Normal Tasks (cont'd)

22 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Normal Tasks (cont'd)

"discovering the Gateway(s)" action, and the "adding

the Gateway(s) to the current Account" action.

Now that the new Gateway is added to the Account

in DL-Windows, you can use this new Gateway to

discover locks that have been (or will be) physically

installed on doors.

Resetting the Gateway

"Resetting" the Gateway clears all memory and ensures

that any residual voltage or test data existing from the

factory is cleared from the unit. Always reset the Gate-

way for new installations; you can also reset the Gate-

way anytime after the Gateway is powered. Two levels

of reset exist, a "Partial" reset and "Full" reset, as fol-

lows:

"Partial Reset" clears the Gateway's "Lock Config Ta-

ble"; but if the Gateway was previously programmed for

wireless network communication, this reset leaves the

Gateway in this "wireless" condition. With power applied

to the Gateway, press and hold the "RESET" button and

the red light turns on continuously; continue to hold the

button and the red light will start to flicker. Release the

button and the red light will continue to flicker. The

Gateway is now "Partially Reset".

"Full Reset" returns the Gateway to its factory condition,

clearing the Gateway's "Lock Config Table" and resets

the network selections to its factory default "wired" con-

dition. Continuing from the "Partial Reset" instructions

above, with the red light flickering without any buttons

being pressed...

...With the red light flickering, press and hold the

"RESET" button again and the red light turns on continu-

ously...continue to hold the button and the red light will

start to flicker...continue to hold the button until the red

light turns on continuously...then release the button and

the red light turns off...after a few seconds the red light

will then start to flicker. The Gateway is now "Fully Re-

set".

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 23

Menus

DL-Windows provides several menus throughout its screens. These menus can be accessed by right-clicking certain items,

or by simply clicking the menu bars located at the top of the application's window. Several of the menus are pictured below;

it may be helpful to create a "test" Account in DL-Windows and open these menus as you read this guide.

ACTIONS MENU (PAGE 37)

RIGHT-CLICK A PROFILE

DL-WINDOWS MAIN SCREEN, WIRELESS COMMANDS MENU

GATEWAY CONFIGURATION SCREEN, ACTIONS MENU

GATEWAY CONFIGURATION SCREEN, TOOLS MENU

TOOLS MENU (PAGE 26) WIRELESS COMMANDS MENU (PAGE 46)

RIGHT-CLICK PROFILE MENU (PAGE 52)

24 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

"GW Confg" Button

Click the GW Confg button to open the Gateway Configuration screen.

The Gateway Configuration screen allows you to seek out new Gateway devices and add them to a

specific Account; similarly, locks can be discovered and added to Gateways.

Exit

Tools

View Gateway Status (see page 26)

View Gateway's Lock Table (see page 27)

Delete Locks by Serial Number (see page 28)

Link / Unlink Lock Profiles (see page 29)

Configure Network Settings (see page 30)

Ping Selected Gateway (see page 32)

Update Selected Gateway Firmware (see page 32)

Manually Add a Lock to the Selected Gateway (see page 33)

Send Lock Config Table to Selected Gateway (see page 34)

Send IP Table to Selected Gateway (see page 34)

Send IP Table to all Gateways (see page 34)

Import Assigned Lock From Gateway (see page 35)

Import Gateway and Assigned Locks (see page 35)

Select Network Adapter (see page 36)

Actions

Add Gateway to Account (see page 37)

Remove Gateway from Account (see page 38)

Locate All Locks on Gateway (see page 39)

Discover Locks on Selected Gateway (see page 40)

Discover New Gateways (see page 41)

Relocate Gateways (Displayed in red) (see page 42)

Replace Gateway with new one (see page 43)

Help

View Color Codes (see page 44)

Menu Bar

Text name of the Gateway, as specified when the Gateway

was added to DL-Windows using the Add Gateway to

Account screen (click Actions, Add Gateway to Account).

Description

Specifies the IP Address on the TCP/IP network currently

assigned to the Gateway. Required for communication.

IP Address

A unique serial number burned into Gateway memory that

identifies that Gateway from all others. Inside the Gateway

housing, the MAC address is located on a square sticker

(look under the bar code) and has 12 digits, grouped in 6

pairs separated by dashes.

MAC Address

Indicates the firmware source code edition currently residing

in the Gateway.

Firmware Version

Indicates the total number of locks assigned to the selected

Gateway's database.

Assigned Locks

Discover New Gateways and

Auto Add to Account

Number of Locks to Discover

Use both to add locks to a Gateway. First, click to select an

existing Gateway in the grid to which you want to assign the

installed locks, then select the number of locks the system

will try to find in the Number of Locks to Discover pull-

Discover Locks on Selected Gateway

This button combines two activities--the "discovery" process

and the "add to an Account" process--in one button. Be sure

the Gateway is mounted, powered and connected to the router

(or the network); be sure to press the "RESET" button on the

PC board before the Gateway housing cover is secured (go to

page 22 and follow the "Resetting the Gateway" instructions

for a "Partial Reset"). In DL-Windows, click this button and the

Discover New Gateways popup appears, shown below. The

Gateways that are found on the network are then automatically

added to the current Account and listed in the Gateway

Configuration screen grid.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 25

After the discovered physical lock(s) are assigned to the

selected Gateway and Use Selected Locks is clicked, the

system requests if you wish to "Link" the discovered physical

locks to a "virtual lock" Profile. Click Yes to proceed or click No

to exit without linking.

Link Locks (Popup)

The "Discovered Locks" popup displays the search results.

In the example shown above, the popup screen entitled

"Discovered 1 Locks" appears, indicating the serial number

of the lock(s), the signal strength and the lock model(s). Note:

The number displayed in the title bar will reflect the number of

discovered locks.

To assign the discovered physical lock(s) to the selected

Gateway, click the check box next to each lock and click Use

Selected Locks; to exit without assigning, click Cancel.

down list. The Gateway selected will transmit the discovery

request radio signal to the locks in the vicinity. Only those locks

within range that have not already been configured will

respond.

Note: The maximum search time allowed for each discovery

request is 1 minute. To minimize the search waiting time, this

screen allows you to limit the search to a certain quantity of

installed locks. In addition, you can manually stop the

discovery process at any time by pressing the Esc key on the

keyboard. If you know the number of installed locks to be

discovered, select that number and the discovery process will

stop the moment that number of locks are found. If the number

of locks selected exceeds the actual number physically

installed, the discovery process will continue for either a

maximum of 1 minute or until the Esc key is pressed.

Example: If the number selected is 10, but in fact only 8 locks

exist, the system may find all 8 locks, but will keep searching for

10 until the one minute timeout duration expires--or until the

Esc key is pressed.

Click the Discover Locks On Selected Gateway button to

initiate the search.

Lock Configuration Error (Popup)

This popup appears if the connection between DL-Windows

and the Gateway is lost or is not working properly. Click Yes

to attempt to reconnect to the specified Gateway.

Lost Gateways (Popup)

This popup appears after a failed attempt to assign

discovered physical locks to a Gateway.

As detailed previously, the Gateway Configuration screen

allows you to discover physical locks and assign them to a

specific Gateway (click the Discover Locks On Selected

Gateway button). The "Discovered Locks" popup appears

and lock(s) you wish to assign to the Gateway are selected.

When the Use Selected Locks button is clicked, the Gateway

sends "configuration data" to the selected locks. This

"configuration data" contains items (an internal lock

designation, a specific radio channel and security data) all

embedded in what is referred to as the "Lock Table". This

"configuration data" instructs the physical lock(s) to

communicate ONLY with that Gateway and prevents other

Gateways from communicating with the lock(s).

If after several attempts to communicate with the lock(s), the

Gateway still does not receive confirmation that this

"configuration data" was received from the selected lock(s)

successfully, this popup appears. In short, the Gateway was

unable to "configure" the selected physical locks, and thus

was unable to assign the selected physical locks to the

Gateway.

This popup appears if you attempt to use a selected lock in

the "Discovered Locks" popup that already exists in the Lock

Table of the selected Gateway. Click OK to attempt to

reconfigure by re-sending the "Lock Config Table" to the

selected Gateway.

Lock already exists (Popup)

26 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Tools > View Gateway Status

Text name of the Gateway, as specified when the Gateway

was added to DL-Windows using the Add Gateway to

Account screen (click Actions, Add Gateway to Account).

Gateway Description

The Gateway Status screen displays the operational status of the selected Gateway as of the last update.

Specifies the static IP Address on the TCP/IP network

currently assigned to the Gateway. Required for

communication.

Gateway IP Address

Indicates the firmware source code edition currently residing

in the Gateway.

Gateway Firmware Ver

Indicates the result of the last Gateway firmware upgrade

process. "Good" signifies that the last firmware upgrade was

completed without errors. If "Bad", upgrade the firmware as

follows: Click the GW Confg button to open the Gateway

Configuration screen; click to highlight a Gateway in the

list, then click Tools, Update Selected Gateway Firmware.

The system checked the integrity of the firmware, burned it

into the Gateway memory, rebooted the Gateway and

verified the Gateway is functioning properly.

Firmware Update

The Account Security Code is first specified when the

Account is created in DL-Windows; this Security Code is

then copied to the Gateway firmware when the Gateway is

first added to the Account.

This field indicates the status of the Security Code by

comparing the Security Code in the Gateway with the

Security Code in DL-Windows; if Codes are not identical, the

field indicates "Mismatch", thus disabling DL-Windows-to-

Gateway communications.

Security Code

Indicates if locks associated with the selected Gateway fail

to communicate with that Gateway.

If an error is indicated, open the Gateway Configuration

screen, click Tools, View Gateway's Lock Table to

determine which lock generated the error.

Lock Communication Error

An overall state or condition of the Gateway. Displays either

"Ready" to indicate a normal condition; "Lock Down" if an

Emergency Lock Down command was sent; and "Passage"

if an Emergency Passage command was sent.

Gateway Status

Indicates the date and time the current Gateway Status

screen was changed with new elements of data.

Last Updated

Click to delete all existing data elements appearing in this

screen and request new data be generated based on the

current condition of the Gateway.

Update Status

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Tools, View Gateway Status.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 27

Tools > View Gateway's Lock Table

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Tools, View Gateway's Lock Table.

Text name of the lock Profile, as specified when the lock was

added to DL-Windows using the New Lock screen.

Lock Name

Displays the lock's unique serial number assigned and

programmed into the lock firmware at the factory. Each

Networx™ lock is identified in the system by this unique serial

number.

Serial No.

Specifies the style of Trilogy Networx™ series door lock, such as

"PDL6100", "DL6100" or "PL6100" (including other model types

that may be developed in the future).

Lock Model

Identifies the specific edition or release of the current lock's

Trilogy Networx™ firmware. The firmware is stored in memory

chips that are located inside each lock.

Firm. Ver

Indicates whether the physical lock is currently "assigned" or

"unassigned" to a lock Profile.

Status

Indicates whether the physical lock is currently locked,

unlocked, in Emergency Passage ("Passage") or In

Emergency Lock Down ("In Lock Down"). To set Emergency

Passage or Emergency Lock Down, see the Emergency

Commands menu on page 46.

Lock Status

Indicates the radio transmission strength, as measured

between the Gateway and the lock; a higher number (closer

to 100) indicates a stronger signal.

Signal

Indicates if the strength of the total battery voltage is

sufficient to power the lock firmware, radio and

electromechanical parts located inside the lock.

Note: For battery replacement instructions, see "BATTERY

REPLACEMENT" in WI1674.

Battery

Click this button to command DL-Windows to re-send the "Lock

Config Table" to the selected Gateway.

Update Database (button)

Use the Gateway Lock Table screen to see

which locks are assigned to the selected Gate-

way.

The act of "configuring" a Gateway means to

assign (add) discovered physical locks to the

Gateway. DL-Windows sends a "Lock Config

Table" to that Gateway; the Gateway then

sends this "configuration data" to the selected

physical locks. This "configuration data" con-

tains items--an internal lock designation, a spe-

cific radio channel and security data--that are all

embedded in what is called a "Lock Config Ta-

ble". This "configuration data" instructs the

physical lock(s) to communicate ONLY with that

Gateway and prevents other Gateways from

communicating with the physical lock(s). Con-

figuring ensures a fixed wireless communica-

tion channel exists between selected physical locks and a selected Gateway. If you want to see which locks are assigned to the

selected Gateway, this is the option to use.

28 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Tools > Delete Locks by Serial Number

This screen lists all physical locks and their assigned

Gateways in the Account.

Each physical lock is represented by its unique serial

number; each Gateway is represented by its name and IP

address.

Check all check boxes to select the locks to be removed,

then click the Delete Selected Serial Number(s) button to

delete the selected locks (or click the Close button to cancel

without deleting).

Before removing the lock serial numbers, a confirmation

Remove Serial Numbers popup appears; click OK to

permanently delete the physical lock serial numbers

selected.

Delete Lock Popup

If the Gateway is unable to communicate with the physical

lock, an Delete Lock popup appears, informing you that

although DL-Windows is currently unable to communicate

with the Gateway(s), the lock serial number may still be

removed from the DL-Windows database. To delete the

lock, click Yes, to exit without deleting, click No.

Delete Serial Number(s) Main Screen

Use the Delete Serial Number(s) screen to remove selected lock serial numbers from a Gateway.

Note: All locks on all Gateways in the Account are listed in this screen; multiple locks can be removed from multiple Gate-

ways. Check all check boxes to select the lock(s) to be removed.

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Tools, Delete Locks by Serial Number.

Remove Serial Numbers Popup

If you forgot to check any locks and clicked the Delete

Selected Serial Number(s) button, the following popup

appears:

Click OK and try again.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 29

Tools > Link / Unlink Lock Profiles

Displays existing lock Profiles in the current Account. Click

to highlight a lock Profile you wish to link to a "real" lock.

The lock Profiles listed here are the same that were created in

the "white box area" of the main DL-Windows screen "Account

Tree area". See "CONFIGURING DL-WINDOWS FOR

WIRELESS USE" earlier in this guide.

Available Lock Profiles

In DL-Windows, the word "Link" is used to describe the specific action of associating a "virtual lock" Profile to the serial number of

the physical lock installed on a door. These "virtual lock" Profiles are created in DL-Windows and are used to simulate the "real"

locks installed in the premises. These Profiles contain the instructions that a real lock uses to perform its various functions

(such as User Codes, Features, Time Zones and Schedules). These instructions are essentially database files that are

stored inside the lock memory circuitry.

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Tools, Link/Unlink Lock Profiles. Note: This screen

will automatically open after discovering locks on a Gateway (see the Discover Locks on Selected

Gateway button in the Gateway Configuration screen).

Displays the lock serial numbers of all "real" locks

discovered by all Gateways in the current Account. All lock

serial numbers are unique and assigned to the physical lock at

the factory.

Available Lock(s) By Serial Number

Click this button to link the highlighted Profile (in the

Available Lock Profiles field) with a "real" lock serial

number (in the Available Lock(s) By Serial Number field).

Link Lock

LockID

Lock Profile Description

Displays the lock's unique serial number assigned and

programmed into the lock firmware at the factory. Each

Networx™ lock is identified in the system by this unique serial

number.

Serial No.

Displays the name of the Gateway to which the linked locks

are assigned.

Gateway

Displays the IP address of the Gateway to which the linked

locks are assigned.

IP Address

First select a linked lock listed in the grid, then click this

button to break the link between the "lock Profile" and the

"real" lock serial number. After unlinking, the "lock Profile"

will return to the Available Lock Profiles field and the "real"

lock serial number will return to the Available Lock(s) By

Serial Number field, both ready to be re-linked.

Unlink Lock

Displays a number assigned to a virtual lock when the virtual

lock is created within an Account. Note: Only linked locks

in the current Account are listed here.

For more information about LockID numbers and how they are

used within DL-Windows, see the "LockID" glossary entry in the

DL-Windows V3.6.0 User's Guide (OI237).

Displays the text name of the virtual lock Profile when the

Profile was created. Note: Profiles are created in the New

Lock Profile dialog; the text name of the Profile is typed in

the Enter New Lock Profile Description field.

30 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Use DHCP (Dynamic Host Configuration Protocol) is enabled

by default. When checked and Save Configuration is clicked,

DL-Windows allows the selected Gateway to accept the

dynamic assignment of an IP address by the TCP/IP network.

Checking Use DHCP eliminates the need to manually assign a

static (fixed) IP address to the Gateway. Uncheck Use DHCP

to manually assign a static IP address to the selected Gateway.

See your network administrator for additional information.

Note: Do not enable when Accounts contain more than one

Gateway (see page 34, "Tools > Send IP Table to Selected

Gateway").

Use DHCP

Tools > Configure Network Settings

The Network Configuration screen displays the various networking attributes required for the selected Gateway to work

correctly within the current wireless network. See your network administrator for more information if needed.

Note: For wireless security, because the communications between the network/router and the Gateway conform to the AES

(Advanced Encryption Standard), we recommend leaving the system unsecure, but to use MAC address filtering within the router

software (if your router supports MAC Address filtering). Using

this kind of security is easier to setup and more secure than us-

ing the security protocols (encryption methods) shown within

this screen.

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Tools, Configure Network Settings.

Wireless Mode

IP Address

Subnet Mask

Network Type

Network Name (SSID)

The Gateway module acts as an interface between a computer

network and the Networx™ wireless locks. Of the two Gateway

models available ("Wired" or "Wireless/Wired"), the "Wireless/

Wired" Gateway model supports connection to a network using

the 802.11 standard. This field allows you to specify the SSID

(Service Set IDentifier) name assigned to the wireless Wi-Fi

(802.11) network. All "Wireless/Wired" Gateway models in a

system must use this name to allow for network

communication. Note: This field is case-sensitive and can

be up to 32 bytes in length. In addition, the Wireless Mode

pull-down menu in this screen must be set to Wireless Only

for this field to become active.

DHCP Name

Configures the selected Gateway for either wireless or wired

communication with the computer network. Select either Wired

Only or Wireless Only from this pull-down menu. If Wireless

Only is selected, the Wireless Network fields located in this

screen become active and available for selection.

To aid in locating the Gateway on the network, specify a name

to describe the domain name (host name) of the corresponding

IP Address assigned to the selected Gateway. The DHCP

name entered here will be used for the DNS configuration.

If the Use DHCP (see above) is unchecked, this field allows

the IP address to be manually assigned to the selected

Gateway.

To improve performance, network administrators determine

how best to divide their network. Create more hosts and

fewer subnets or more subnets and fewer hosts? The IP

protocol makes use of a Subnet Mask to more efficiently

route packets to their correct network destinations. When a

Gateway receives a data packet, the Subnet Mask indicates

how many bits of the packet's destination address are to be

used for routing and which bits are to be "masked" (ignored).

Use DHCP (see above) must be unchecked before data can

be entered into this field. This information must be obtained

from your network administrator.

Default Gateway

This field is the IP address of the physical device, such as a

router, for the current subnet to which you want to be

connected. This field is not to be confused with the IP

address of the Alarm Lock Gateway device installed in the

system. Use DHCP (see above) must be unchecked before

typing the IP address. This information must be obtained

from your network administrator.

Click this pull-down menu to select the network

communication mode. With "Infrastructure" selected, the

Gateways communicate to a wired LAN via access points.

With "Ad Hoc" selected, the Gateways can communicate

directly in a peer-to-peer fashion. Contact your network

administrator for more information.

(continued)

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 31

Channel Number

Click this pull-down menu to manually specify the number (1-

11) of the carrier frequency (subchannel pathway) between

the selected Gateway and the wireless Wi-Fi (802.11)

network. Contact your network administrator for more

information.

Security Type

Authentication

Encryption

Key Type

Get Network Configuration from Gateway

Save Configuration

For the selected Gateway, click the pull-down menu to

specify the 802.11 security protocol (encryption method) to

be used when the selected Gateway is connected to the

wireless network. The selections are as follows:

WEP (Wired Equivalent Privacy) The WEP encryption

method was designed to provide wireless networks with the

"equivalent" security available in traditional wired "landline"

networks.

WPA (Wi-Fi Protected Access) A security protocol from the

Wi-Fi alliance for 802.11 wireless networks. It uses the

Temporal Key Integrity Protocol (TKIP) to provide stronger

encryption than the earlier WEP (Wired Equivalent Privacy)

method. Derived from, and a subset of, the IEEE 802.11i

security standard, WPA includes 802.1x authentication.

WPA2 Supports additional security features of the IEEE

802.11i standard that are not already included in the WPA

security protocol.

Note: For each Security Type selected, different choices

appear for the other fields in the Wireless Network Security

area of this screen.

Verifies the origin of transmitted data.

For the selected Gateway, click the pull-down menu to

specify the 802.11 authentication protocol to be used when

the selected Gateway is connected to the wireless network.

When WEP Security Type is selected, the options for the

selected Gateway are:

●Open/None: Requires no Authentication for the data

transmissions between the selected Gateway and DL-

Windows.

●Shared: Requires a shared symmetric numeric code

(encryption "key") for all data transmissions between DL-

Windows and the Gateway.

When WPA or WPA2 Security Type is selected, the option

is:

●Pre-Shared Key (PSK): Requires a numeric code

(encryption "key") previously shared between DL-

Windows and the Gateway using a secure channel for

all data transmissions.

A "key" is a numeric code used to encrypt data, and is used

to secure the data traffic between the DL-Windows, the

Gateways and the locks. The key "type" can be a pass-

word, a passphrase, or a hexadecimal string like '45D3

E454 3523 EDC2'. To ease encryption key entry, a pass-

word or passphrase can be entered instead of the cryptic

hexadecimal characters.

The reversible transformation of data from its original for-

mat into a concealed format as a process for securing its

accessibility, authenticity and integrity. Encryption uses an

encryption algorithm (sequence) and one or more encryp-

tion keys (numeric codes).

When WEP Security Type is selected, the options for the

selected Gateway are:

●64 bits: Although the 64-bit WEP data encryption

method uses a five-character key size (forty bits or five

bytes) for symmetric encryption, plus an additional 24

factory-set bits, this method represents a relatively low

level of security.

●128 bits: Stronger than 64-bit WEP, 128-bit WEP uses

a string of 26 hexadecimal characters (0-9 and A-F),

each representing four bits of the key.

When WPA Security Type is selected, the option for the

selected Gateway is:

●TKIP: (Temporal Key Integrity Protocol), a security pro-

tocol algorithm that compliments WEP encryption with

increased security measures such as extended key

lengths and data integrity checks.

When WPA2 Security Type is selected, the options for the

selected Gateway are:

●CCMP: (Counter Mode with Cipher Block Chaining

Message Authentication Code Protocol) improves upon

both WEP and TKIP. CCMP is a required option for Ro-

bust Security Network (RSN) compliant networks.

●TKIP: See above.

Key

Retype Key

Type your key in the Key field, and re-type in the Retype

Key field to confirm it.

Retrieves the current settings of the Gateway and displays

these settings in this screen.

Click Save Configuration to save your settings and close

the screen, or click Close to exit without saving.

32 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Tools > Ping Selected Gateway

The Ping (Packet INternet Groper) network utility is used to test whether the IP address of the Gateway is available on the

network for immediate use. Ping sends a packet out on the network and waits for a response; the result of the ping is indi-

cated in the status bar located at the bottom of the Gateway Configuration screen. A successful test displays the IP ad-

dress of the Gateway with the word "Found"; an unsuccessful test displays "Not Found".

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Tools, Ping Selected Gateway.

Tools > Update Selected Gateway Firmware

Allows the updating of the Gateway firmware.

The standard Windows Open dialog box appears (shown at

right), allowing you to browse for the binary ".bin" file con-

taining the firmware update.

Once the file is selected (highlighted), click Open to initiate

the update process.

Note: The image shown at right displays both lock firm-

ware and Gateway firmware ".bin" files in the same direc-

tory. Be sure the file selected in the File name field is of

the correct type before initiating the update process.

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Tools, Update Selected Gateway Firmware.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 33

Tools > Manually Add a Lock to the Selected Gateway

Use the Add Lock Serial Number screen to manually add a specific lock serial number to a selected Gateway.

This screen is typically used when removing a broken lock from a door (and adding a new lock), or when moving a lock

from one Gateway to another Gateway. Type all characters of the serial number, do not include dashes or spaces.

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Tools, Manually Add a Lock to the Selected Gate-

way.

Carefully type the lock's unique factory serial number located

on the lock housing.

We recommend that when installing the lock on the door a

yellow-colored "Lock ID Card" (see the "SAVE THIS LOCK ID

CARD" image) be completed. These Lock ID Cards are a

useful way to organize lock information, including lock serial

numbers.

Lock Serial Number

Click the Lock Model Type pull-down and highlight the

wireless lock model ("DL6100", "PDL6100", etc.).

Lock Model Type

~ LOCK ID CARD ~

LOCK MODEL _________________________________

FACTORY SERIAL NUMBER _______________________

INSTALLED LOCATION ___________________________

__________________________________________

When installing lock, please fill in all information on

this card. This information will be used when add-

ing network locks to DL Windows. Keep this card in

a safe place. Do not discard!

OI353 10/08

ALARM LOCK

SAVE THIS LOCK ID CARD

Add Lock

Click Add Lock to assign ("add") the specified lock serial

number to the selected Gateway and close the screen, or click

Close to exit without adding.

34 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Tools > Send Lock Config Table to Selected Gateway

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Tools, Send Lock Config Table to Selected Gateway.

In DL-Windows, the word "Configure" has a specific meaning--to "Configure" is to "assign" discovered physical locks to a

Gateway, thus ensuring a fixed wireless communication channel exists between selected physical locks and a selected

Gateway.

How does the system "Configure"?

The Gateway sends "configuration data" in the form of a "Lock Configuration Table" to the selected locks. This "configuration

data" contains items--an internal lock designation, a specific radio channel and security data--that are all embedded in the

"Lock Configuration Table". This "configuration data" instructs the physical lock(s) to communicate ONLY with that Gateway

and prevents other Gateways from communicating with the physical lock(s).

In short, the Gateway tries to "configure" the selected physical locks, assigning the selected physical locks to the Gateway.

Tools > Send IP Table to Selected Gateway

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Tools, Send IP Table to Selected Gateway. You can

also click Send IP Table to all Gateways to send the IP Table to ALL Gateways without the need to high-

light a specific Gateway.

Tools > Send IP Table to all Gateways

The use of the Emergency Commands (see pages 48-50) requires that all Gateways in the system can communicate with each

other. Therefore, for the Emergency Commands to work, these menu items are used to allow the manual distribution of the static

IP addresses of each Gateway (listed within the DL-Windows "IP Table") to all Gateways in the system. Note: These menu

items are only used when more than one Gateway exists in a system.

●For systems with only one Gateway, that Gateway can operate with either a static IP address or the dynamic

assignment of an IP address by the TCP/IP network (if you wish, "Use DHCP" can be checked in the Network

Configuration screen; see "Tools > Configure Network Settings" on page 30). Since only one Gateway exists in the

system, that Gateway obviously does not need to maintain the IP addresses of other non-existent Gateways. Therefore,

systems with only one Gateway do not require the use of these menu items.

●For systems with more than one Gateway, static IP addresses (listed within the DL-Windows "IP Table") MUST be

distributed and assigned to all Gateways within the system. After all locks are installed and working, and static IP

addresses are assigned to each of the Gateways, click Tools > Send IP Table to Selected Gateway (or click Tools >

Send IP Table to all Gateways) to distribute these Gateway IP addresses to each Gateway in the system.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 35

Tools > Import Assigned Lock From Gateway

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click:

●Tools, Import Assigned Lock From Gateway

●Tools, Import Gateway and Assigned Locks

Tools > Import Gateway and Assigned Locks

When the Account information stored in DL-Windows is lost

(such as with a stolen laptop)--AND--the DL-Windows

backup files are either non-existent, inadequate or lost, the

above "Import" options can be used to rebuild an existing

wireless system using the data stored inside the onboard

memory of the installed Gateway device(s).

Although these two options might never be used, their exis-

tence highlights the vital importance of maintaining safe,

secure and up-to-date DL-Windows backup files. The short

period of time it takes to back up your files may save

HOURS of time trying to re-create and re-build your sys-

tem.

Backup your Accounts

On the DL-Windows main screen, click Tools, Backup Ac-

counts, and DL-Windows will copy all Account database

files into a new or existing "Backup" folder. If you accepted

all default selections when installing the DL-Windows soft-

ware, this "Backup" folder will be located in C:\DL-Windows

\Backup. To restore your data, simply copy and paste the

backup files into C:\DL-Windows.

Restoring Data without Backups

If no backups were made for an existing wireless system

and the Account information stored in DL-Windows is lost,

the basic procedure is as follows:

1. Re-install the DL-Windows software.

2. Re-create the Account and all assigned lock Profiles.

In addition, the Global Users screen will need to be

re-populated with all Users.

3. Click the GW Confg button, and a popup appears:

Click OK to close the popup, then on the DL-Windows

main screen, click Tools, Set Security Password, and

the Set Security Password dialog appears:

In the Set Security Password dialog, enter the original

"Security Password" used in the original Account, then

click OK to save.

Important: "Security Passwords" are used to differen-

tiate between separate wireless Accounts. Do NOT

share passwords between Accounts, otherwise the radio

signals of separate Accounts can become intermixed.

Be sure you record--in writing--all Account passwords in

a safe location; once set, passwords are NOT retrievable

from DL-Windows!

4. Click the GW Confg button to open the Gateway

Configuration screen.

5. Click Actions, Discover New Gateways. The Gate-

way(s) appear in the Gateway Configuration screen

in green colored text.

6. Click to highlight a specific green-colored Gateway in

the list.

7. Click Tools, Import Gateway and Assigned Locks

to bring in the Gateway settings and all lock serial

number data assigned to that Gateway.

8. In the Gateway Configuration screen, click Tools,

Link / Unlink Lock Profiles.

9. In the Link / Unlink Lock Profiles screen, the lock

serial numbers will be listed in the Available Lock(s)

By Serial Number field, available to be re-linked. Af-

ter linking, a Send Profile to Lock Now popup automati-

cally appears requesting if you wish to send the lock Pro-

files to the physical lock(s).

SET SECURITY PASSWORD DIALOG

36 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Tools > Select Network Adapter

The Network Adapter Selection screen allows you to identify the Ethernet "network interface card" (NIC) you are using in-

side your computer to communicate with the Gateway devices in your system. Some computers have a printed circuit

board that plugs into the motherboard, other computers have the network adapter (Ethernet) built into the motherboard, thus

precluding the need for a separate Ethernet card. Remember, the router or corporate Ethernet network is connected to this

Ethernet adapter with an Ethernet cable (RJ-45 plug).

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click

Tools, Select Network Adapter.

Click the pull-down menu to select the network card used in

the computer.

Click OK to save the selection or Cancel to exit without

saving. Note: Clicking OK in this dialog saves the selection

only for the duration of the current DL-Windows session.

Quitting and restarting DL-Windows may require re-opening

this dialog and re-selecting the network adapter.

Select Ethernet Adapter

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 37

Actions > Add Gateway to Account

Select this option to add discovered Gateways to a current

Account. This option is only used for Gateways already

"discovered" but not yet assigned to an Account. Therefore,

before using this option, you must first "discover" the Gate-

way on the network with the Actions, Discover New Gate-

ways menu item. Note: If Gateways have already been

discovered, skip to step 2.

1. Click Actions, Discover New Gateways.

Gateways that are found on the network are listed in the

Gateway Configuration screen grid--in green text--each

with the Description name "New Gateway".

Note: The bottom of the Gateway Configuration

screen indicates the number of new Gateway(s) found

(see image above).

2. Click to select a Gateway, then click Actions, Add

Gateway to Account. The Save Gateway confirmation

popup appears:

The popup references the Gateway IP address and its

serial number. Click Yes to add the Gateway, or click

No to exit without saving.

Upon clicking Yes, the Gateway Name popup appears,

prompting you to change the default Gateway Descrip-

tion name of "New Gateway", if you wish.

Click OK to save, or Cancel to exit without changing the

default name of the Gateway. You can always change

the name of the Gateway by double-clicking the Gate-

way listed in the Gateway Configuration screen grid

(this popup will appear).

When the Gateway Name popup closes, the Gateway

Configuration screen grid remains open, displaying the

Gateway, now assigned ("added") to the Account.

Notice the text at the bottom of the Gateway Configura-

tion screen now reads "Gateway Assigned" (see im-

age above).

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Actions, Add Gateway to Account.

38 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Actions > Remove Gateway from Account

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Actions, Remove Gateway from Account.

Before the Gateway can be removed from the Account, any

locks already assigned to the selected Gateway must first

be deleted ("un-assigned") from that Gateway.

Note: If all locks have already been deleted from the Gate-

way, skip to step 2.

1. First remove any assigned locks from the Gateway.

Click Tools, Delete Locks by Serial Number.

The Delete Serial Number(s) screen lists all locks and

their assigned Gateways in the Account.

Each lock is represented by its unique serial number;

each Gateway is represented by its name and IP ad-

dress.

Check all check boxes to select the locks to be removed

from the Gateway you wish to remove from the Account.

Click the Delete Selected Serial Number(s) button to

delete the selected locks.

IMPORTANT: Double-check each serial number se-

lected to be sure they are the locks assigned to the

Gateway(s) you wish to remove.

2. With all locks removed from the Gateway, click Actions,

Remove Gateway from Account. The Remove Gate-

way popup appears, indicating the IP address and serial

number of the Gateway to be removed.

Click Yes to delete or No to exit without deleting the

Gateway.

Note: If you forget to check any check boxes, the fol-

lowing popup will appear to remind you:

Click OK and try again.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 39

Actions > Locate All Locks on Gateway

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Actions, Locate All Locks on Gateway.

Click the pull-down menu to select the Locate Time in

seconds. Up to 255 seconds (4 minutes 15 seconds) can be

selected; default duration is 30 seconds.

Click OK, and all wireless locks assigned to the selected

Gateway will beep and flash their red LED's for the selected

duration.

Click Cancel to exit without requesting this action.

Select Locate Time in Seconds

This option requests all wireless locks assigned to the selected Gateway to beep and flash their red LED's; used when you

wish to find the physical locks or to confirm the wireless connection is operational. Click this selection and the Select Locate

Time popup appears:

40 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Actions > Discover Locks on Selected Gateway

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Actions, Discover Locks on Selected Gateway.

This option is identical in operation to the Discover Locks on Selected Gateway button found in the Gateway Configura-

tion screen.

First, in the Gateway Configuration screen, click to select

an existing Gateway in the grid to which you want to assign

the installed locks, then select the number of locks the sys-

tem will try to find in the Number of Locks to Discover

pull-down list. The Gateway selected will transmit the discov-

ery request radio signal to the locks in the vicinity. Only those

locks within range that have not already been configured (i.e.

assigned to Gateways) will respond.

Note: The maximum search time allowed for each discovery

request is 1 minute. To minimize the search waiting time, this

screen allows you to limit the search to a certain quantity of

installed locks. In addition, you can manually stop the discov-

ery process at any time by pressing the Esc key on your com-

puter keyboard. If you know the number of installed locks to

be discovered, select that number and the discovery process

will stop the moment that number of locks are found. If the

number of locks selected exceeds the actual number physi-

cally installed, the discovery process will continue for either a

maximum of 1 minute or until the Esc key is pressed.

Example: If the number selected is 10, but in fact only 8

locks exist, the system may find all 8 locks, but will keep

searching for 10 until the one minute timeout duration expires-

-or until the Esc key is pressed.

The "Discovered Locks" popup displays the search results.

In the example shown above, the popup screen entitled

"Discovered 5 Locks" appears, indicating the serial number

Discover Locks on Selected Gateway

of the lock(s), the signal strength and the lock model(s). Note:

The number displayed in the title bar will reflect the number of

discovered locks.

To assign the discovered physical lock(s) to the selected

Gateway, click the check box next to each lock and click Use

Selected Locks; to exit without assigning, click Cancel.

Identical in operation

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 41

Actions > Discover New Gateways

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click Ac-

tions, Discover New Gateways.

The Discover New Gateways selection attempts to discover new Gateway devices on the network; Gateway devices that

are not yet discovered will be listed in the Gateway Configuration screen, but will be listed in green colored text, indicating

that although the Gateway device was discovered, it has yet to be added to an Account in DL-Windows. To add this discov-

ered Gateway to a particular Account, open the Account in DL-Windows, then click Actions, Add Gateway to Account.

Select this option to discover the Gateways on the network.

Note: If Gateways have already been discovered, skip to

step 2.

1. Click Actions, Discover New Gateways.

Gateways that are found on the network are listed in the

Gateway Configuration screen grid--in green text--each

with the Description name "New Gateway".

Note: The bottom of the Gateway Configuration

screen indicates the number of new Gateway(s) found.

2. Click to select a Gateway, then click Actions, Add

Gateway to Account. The Save Gateway confirmation

popup appears:

The popup references the Gateway IP address and its

serial number. Click Yes to add the Gateway, or click

No to exit without saving.

Upon clicking Yes, the Gateway Name popup appears,

prompting you to change the default Gateway Descrip-

tion name of "New Gateway", if you wish.

Click OK to save, or Cancel to exit without changing the

default name of the Gateway. You can always change

the name of the Gateway by double-clicking the Gate-

way listed in the Gateway Configuration screen grid

(this popup will appear).

When the Gateway Name popup closes, the Gateway

Configuration screen grid remains open, displaying the

Gateway, now assigned ("added") to the Account. No-

tice the text at the bottom of the Gateway Configura-

tion screen now reads "Gateway Assigned".

1 New Gateway(s) found.

42 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Actions > Relocate Gateways (Displayed in red)

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Actions, Relocate Gateways (Displayed in red).

A working Gateway (discovered on the network, assigned

to an Account and operational) is listed in the Gateway

Configuration screen in blue colored text. When a work-

ing Gateway has subsequently lost communication with the

network and the Gateway Configuration screen is

opened, the Gateway appears listed in red colored text.

If you see a Gateway listed in red, either the network or the

physical Gateway device is responsible. Click to select the

red colored Gateway in the list, then click Actions, Relo-

cate Gateways (Displayed in red) to try to re-discover the

problem Gateway through the network.

If you see a Gateway listed in red, try the following:

1. Check the network. Re-fresh the Gateway Configu-

ration screen by closing and re-opening. If other

Gateways exist in the Account and are listed in blue-

colored text, this indicates that part of the network is

still operational. You may need to contact your net-

work administrator to assist in finding the source of the

network problem.

2. Check your physical connections to the GW device.

●The RJ-45 socket on the Gateway contains two

LED's; the green LED should be lit continually

when the RJ-45 plug is inserted and properly con-

nected. The yellow LED flickers when data is be-

ing send to or from the Gateway. If these two

LED's are not functioning, you can suspect the

problem lies with the RJ-45 cable or the network.

Try replacing the RJ-45 cable.

●If the RJ-45 socket LED's are operational, remove

the Gateway housing cover and power down and

power up the Gateway by removing and replacing

the power wires at the Gateway power terminals.

Press the "RESET" button on the Gateway PC

board to clear the Gateway memory (turn to page

22 and follow the "Resetting the Gateway" instruc-

tions for a "Full Reset").

3. If the network and the physical connections are found

to be in working order, the Gateway device itself may

need to be replaced. Open the Gateway housing

cover on the new Gateway device (it may be helpful to

make note of the new Gateway's MAC address lo-

cated on a square sticker--the MAC address is located

under the bar code and has 12 digits, grouped in 6

pairs separated by dashes). Disconnect the power

wires and the RJ-45 plug from the old Gateway and

reconnect all wires to the new Gateway. Continue

with the Actions, Replace Gateway with new one

procedures on the next page.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 43

Actions > Replace Gateway with new one

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Actions, Replace Gateway with new one.

This option is used when a working Gateway device

(discovered on the network, assigned to an Account and

operational with physical locks assigned) becomes faulty

and needs to be physically replaced.

Before replacing the Gateway device (or devices), be sure

you check the network and the Gateway connections out-

lined in the Actions, Relocate Gateways (Displayed in

red) on the previous page.

Physically replace the Gateway device by disconnecting

the power wires and the RJ-45 plug from the old device and

reconnecting all wires to the new device. Remember to

press the "RESET" button on the new Gateway PC board to

clear the Gateway memory (turn to page 22 and follow the

"Resetting the Gateway" instructions for a "Full Reset").

Open DL-Windows and proceed as follows:

1. Click the GW Confg button to open the Gateway

Configuration screen. The following screen ap-

pears:

You can click Yes and have the system automatically

re-locate the new Gateway; in this example we will

try to locate the Gateway manually. Therefore, click

No and the Gateway Configuration screen will

open.

2. In the Gateway Configuration screen, click to high-

light the red-colored Gateway in the list correspond-

ing to the physically replaced Gateway device. Click

Actions, Replace Gateway with new one.

Note: The Gateway Configuration screen auto-

matically highlights the first listed Gateway, thus its

red-colored text may not immediately be apparent;

click to highlight another Gateway or empty row to

view the color of the text.

3. DL-Windows will try to discover the newly installed

Gateway device on the network. If the system is un-

able to find the new Gateway, a popup will appear

indicating that no new Gateways were found. If this

popup appears, click OK to close the popup and re-

peat step 2.

4. If the system finds the newly installed Gateway, the

New Gateways dialog appears, indicating the MAC

address, IP address and the firmware version of the

newly installed Gateway device:

5. Click the check box to select the Gateway and click

OK. The system will automatically replace the old

Gateway with the new Gateway, copying all needed

information (lock table, etc.) into the new Gateway

device.

IMPORTANT: Be sure to remove power from the old Gate-

way.

44 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Help > View Color Codes

To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to

highlight a specific Gateway in the list, then click Help, View Color Codes.

Indicates the Gateway has been discovered on the network

successfully assigned to an existing Account within DL-

Windows, and is available on the network for immediate use.

Note: This Gateway may or may not have physical locks

assigned (may or may not have a Lock Table assigned)

Assigned Gateway (Blue)

The Gateway Configuration screen displays Gateway devices in different colors, each

color indicating the operational status of the Gateway as of the last communication with

DL-Windows.

Indicates a Gateway has been discovered on the network,

but has not been added to an existing Account within DL-

Windows.

Newly Found Gateway (Green)

Indicates the Gateway has, in the past, been discovered on

the network, assigned to an existing Account within DL-

Windows, was available on the network for use, and may (or

may not) have physical locks assigned--but is currently not

reachable on the network.

Assigned but can't be reached (Red)

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 45

Wireless Locks Screen

The selections you made in this screen can be saved as a

"Wireless Config". Click this pull-down list to select and re-

display your saved "Wireless Config" when needed.

A number representing an individual lock within an Account.

Displays the name entered when the lock was first added to

the DL-Windows Account.

Click a cell in this column to select a function to perform

when communicating with the lock, as follows:

●Send Profile to Lock (transfers lock Profile to the

physical lock memory)

●Receive Log (transfers event log data from the physical

lock into DL-Windows for display)

●Send Profile - Receive Log (combines the previous

two).

DL-Windows will perform the operation(s) selected in the

Wireless Function column for all "checked" locks. To

"check" a specific lock, double-click in this column--for the

desired Lock ID number--and a "9" appears in that cell.

The Wireless Locks screen is used to make it easier to transfer data directly to or from multiple wireless

locks. Similar to the DTM 3 Support screen used to configure the Data Transfer Module, the Wireless

Locks screen bypasses the need for a DTM and communicates directly with single or multiple wireless locks.

Wireless Lock (pull-down)

Add Wireless Config

Clear Wireless Config

Del Wireless Config

Lock ID

Lock Name

Wireless Function (pull down)

Selected (column)

Click this button to save the new selections you made in this

screen to a new "Wireless Config".

Click to clear all selections made in this screen.

Click to delete a saved "Wireless Config".

Indicates the "real time" status of the communication,

"Communicating with Lock", "Waiting for Download",

"Communication Completed", "Not Linked", etc.

Note: If "Not Linked" is displayed, click the GW Confg

button to open the Gateway Configuration screen, then

click Tools, Link/Unlink Lock Profile(s).

Status (column)

(See "9 Quick Tips" window, above left). To save time,

right-click the "Wireless Function" column; the desired

action can be selected as follows:

●"Change All…" (selects action for all physical locks in

the Account)

●"Change All...if Selected" (selects action for all physical

locks checked with a "9" in the "Selected" column)

●"Change Highlighted to…" (selects action for all

highlighted rows)

Wireless Function (right-click menu)

(See "9 Quick Tips" window, above left). To save time,

right-click the "Selected" column; the desired action can be

selected as follows:

●"Select All" (adds a check "9" to all locks in the Account)

●"Select Highlighted" (adds a check "9" to all highlighted

rows)

●"Invert Highlighted" (removes a check "9" from all

highlighted rows)

●"Unselect All" (removes a check "9" from all locks in the

Account)

Selected (right-click menu)

9 Quick Tips

Right-click the "Wireless Function"

column, and select the desired action:

9 Quick Tips

Right-click on the "Selected" column,

select desired action.

Click to initiate wireless communication.

Download Selected Lock(s) (button)

Click to close the screen.

Close (button)

46 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

mable Features dialog, Options tab, then un-check the

Lock Responds to Emergency Commands checkbox

(default is checked).

Terminology Overview

Some Users have the ability to initiate Emergency Com-

mands, and others do not. Some Users have the ability to

unlock a lock during an Emergency Lockdown, and others do

not. Before describing the details of these special abilities, a

short primer on certain terminology is warranted. See the

Terminology section in the DL-Windows User Guide

(OI237) for a detailed description of the terms "User

Codes" and "User Numbers". In short:

User Codes are numbers a User presses into the lock

keypad to unlock a lock. The location of these User

Codes within the lock programming is referred to as a

User Number (called a "Slot" in DL-Windows) and de-

fines the programming abilities of that User Code (and

thus defines the programming abilities of that User).

Schedules are events (recorded lock activities) that are

assigned to occur automatically at specific times. In

DL-Windows, use the "Schedule - TimeZone" screen

to first create an individual block of time called a

"TimeZone" (for example, "9AM to noon weekdays").

A TimeZone is then linked to an event to make a

Schedule (for example, "unlock between 9AM and

noon weekdays").

Who can Initiate Emergency Commands?

By default, DL-Windows programs User Numbers 1-9 to

automatically have the ability to initiate Emergency Com-

mands. In addition, any other User Number (10+) can be

manually added to a special "Emergency Users" list to al-

low them the ability to initiate Emergency Commands.

Three "emergency commands" are available in the wireless

Trilogy Networx™ system:

•"Emergency Lock Down", to lock all doors in the system

•"Emergency Passage", to unlock all doors in the system

•"Return to normal", to exit emergency commands

These "Emergency" commands can be initiated at any

Networx wireless lock keypad --or-- from DL-Windows via

the Wireless Commands menu. The "Emergency" com-

mands in the Wireless Commands menu are detailed on

pages 48-50; for more information regarding which buttons

to press to initiate these keypad "emergency" commands,

see the keypad Programming Instructions for the keypad in

use. Note: DL-Windows does not need to be running to

allow these "Emergency" commands to be initiated.

Lock Responds to Emergency Commands

All Networx locks are programmed at the factory to re-

spond to and allow the initiation of these "Emergency"

commands. Please note that a Networx lock cannot be

programmed to disallow the initiation of these "Emergency"

commands. In other words, for maximum safety, all Net-

worx locks (that are up and running) are available to initi-

ate "Emergency" commands.

However, DL-Windows DOES allow you to program a spe-

cific lock (or locks) to ignore emergency commands. In

DL-Windows, click the Feat button to open the Program-

Wireless Commands > Set Clock on all Locks

On the DL-Windows main screen, click Wireless Commands, Set Clock

on all Locks to retrieve the current time and date from the computer run-

ning DL-Windows for distribution to all Gateways and all physical wireless

locks in the current Account.

DL-WINDOWS MAIN SCREEN, WIRELESS COMMANDS MENU

EMERGENCY COMMANDS

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 47

The Administrative Users screen opens:

In the Administrative Users

screen, click the View Emer-

gency Users button (see im-

age above) and the Emer-

gency Users screen opens

(see image at right). Click to

highlight a User, then click the

Remove Emergency User

button to delete the Emergency

User. When removed, the fol-

lowing popup will appear:

Note: Users that are disabled by a Schedule or by any

other means cannot initiate Emergency Commands, even if

they are added to the "Emergency Users" list.

Who has Access during Emergency

Lock Down?

By default, all User Codes are disabled during Emergency

Lock Down, with the following exceptions:

●By default, User Numbers 1-9 and all Users listed in the

Emergency Users list are able to unlock a lock during

Emergency Lock Down. Note: All Users (excluding

the Master Code) that are disabled by an existing

Schedule will also be disabled during Emergency

Lock Down.

To enable access for all Users (including the Master Code)

during Emergency Lock Down, open DL-Windows and

click the Feat button to open the Programmable Features

dialog, Options tab. Uncheck the Users are disabled

during Lock Down checkbox (default is checked).

Add an Emergency User

To manually add a User to this special "Emergency Us-

ers" list, open the DL-Windows Global Users screen.

Click to highlight a User in the User Name list, then right-

click the User to open the menu as shown. Click "Allow

User to Issue Emergency Cmds.".

If the User is successfully added to the "Emergency Us-

ers" list, the following popup will appear:

Delete an Emergency User

To delete a User from the "Emergency Users" list, open

the Global Users screen and click the Add Administra-

tive Users button (shown circled in the image below):

"USER NAME" RIGHT-CLICK MENU

Right-click

menu in

the User

Name list

"ADD ADMINISTRATIVE USERS" BUTTON

"VIEW EMERGENCY USERS" BUTTON

48 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

The Emergency Lock Down wireless command locks

(secures) all wireless physical locks within the current Ac-

count.

An Emergency Lock Down command sent to a lock in any

of the following modes…

●Normal mode ("non-Emergency")

●Emergency Passage mode

●Passage mode (via the Function 45 keypad command)

...overrides any of these existing modes and places the

lock in Emergency Lock Down, locking the lock(s).

IMPORTANT: Once in Emergency Lock Down, the wire-

less physical lock(s) may be placed in Passage mode

manually (using the Function 45 keypad command), over-

riding all future Emergency Lock Down commands sent

by DL-Windows. An Emergency Return to Normal com-

mand MUST be sent before the lock(s) that were manually

placed in Passage can then be locked with a future Emer-

gency Lock Down command. In addition, when the lock is

in an "Emergency" state, all User Codes are disabled at

the keypad except for User Code #1 (the Master Code) and

User Codes 2 through 9.

Emergency View Screen

Click Wireless Commands, Emergency Lock Down and

the DL-Windows main screen flashes a yellow and red

"Lock Down" warning located at the bottom of the screen.

The Emergency View screen appears, displaying all Gate-

ways in the current Account, their descriptions (names and

IP addresses) and real-time status.

Note: The Emergency View screen is a reference screen

only; if closed or minimized, the system will continue to

process the requested command(s).

As the Gateways process the Lock Down command, the

Status column indicates "Waiting for verification...". Note

the bottom of the Emergency View screen displays the IP

address of the processing Gateway and the processing du-

ration of the command, in seconds. All unverifiable re-

quests timeout in 140 seconds.

When all locks in the Gateway are verified as locked, the

Status column cell turns red, indicating "All Locks Se-

cure".

Unable to verify all locks

Note: If some or all locks in the Gateway cannot be con-

firmed as locked via the wireless signal, the Status column

Wireless Commands > Emergency Lock Down

On the DL-Windows main screen, click Wireless Commands, Emergency

Lock Down to lock all wireless locks in the current Account.

IMPORTANT: Threats such as fire emergen-

cies, bomb threats or the release of hazardous

substances within a protected premises may re-

quire an "Emergency Passage" command to al-

low for a facility evacuation.

Other threats such as terrorist attacks, hostile in-

truder situations, the outdoor release of hazard-

ous substances, tornado emergencies and other

life-threatening events, may require an

"Emergency Lock Down" - the opposite of a facil-

ity evacuation.

It is strongly advised that all facilities develop

separate Emergency Lock Down and Emer-

gency Passage procedures appropriate for the

specific premises, and these Emergency proce-

dures be frequently practiced and continually re-

fined.

turns yellow, reading "Unable to verify all locks". Al-

though these physical locks may indeed be locked, to view

the locks that are unable to be wirelessly verified as locked,

proceed as follows:

1. Click the GW Confg button to open the Gateway

Configuration screen.

2. Click to highlight a specific Gateway in the list.

3. Click Tools, View Gateway's Lock Table. The Lock

Status column clearly indicates which lock(s) are un-

verifiable.

DL-WINDOWS MAIN SCREEN, WIRELESS COMMANDS MENU

LOCK DOWN WARNING

LOCK

DOWN

WARNING

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 49

IMPORTANT: Threats such as fire emergen-

cies, bomb threats or the release of hazardous

substances within a protected premises may re-

quire an "Emergency Passage" command to al-

low for a facility evacuation.

Other threats such as terrorist attacks, hostile in-

truder situations, the outdoor release of hazard-

ous substances, tornado emergencies and other

life-threatening events, may require an

"Emergency Lock Down" - the opposite of a facil-

ity evacuation.

It is strongly advised that all facilities develop

separate Emergency Lock Down and Emer-

gency Passage procedures appropriate for the

specific premises, and these Emergency proce-

dures be frequently practiced and continually re-

fined.

Wireless Commands > Emergency Passage

The Emergency Passage wireless command unlocks all

wireless physical locks within the current Account, allowing

"passage" through the door.

An Emergency Passage command sent to a lock in either

Normal mode or in Emergency Lock Down mode over-

rides either existing mode and places the lock in Emer-

gency Passage mode.

IMPORTANT: Once in Emergency Passage mode, the

wireless physical lock(s) may be taken out of Passage

mode manually (using the Function 46 keypad command),

overriding all future Emergency Passage commands sent

by DL-Windows. An Emergency Return to Normal com-

mand MUST be sent before the physical locks can be

locked with a future Emergency Passage command. In

addition, when the lock is in an "Emergency" state, all User

Codes are disabled at the keypad except for User Code #1

(the Master Code) and User Codes 2 through 9.

Emergency View Screen

Click Wireless Commands, Emergency Passage and the

DL-Windows main screen flashes a yellow and red

"Passage" warning located to the right of the Help button.

The Emergency View screen appears, displaying all Gate-

ways in the current Account, their descriptions (names and

IP addresses) and current (real-time) status. As the Gate-

ways process the Passage command, the Status column

indicates "Waiting for verification...". Note the bottom of

the Emergency View screen displays the IP address of the

processing Gateway and the processing time of the com-

mand, in seconds. All unverifiable requests timeout in 140

seconds.

When all locks in the Gateway are confirmed as unlocked,

the Status column turns green, reading "All Locks in Pas-

sage".

Unable to verify all locks

Note: If some or all locks in the Gateway cannot be con-

firmed as unlocked via the wireless signal, the Status col-

umn turns yellow, reading "Unable to verify all locks".

Although these physical locks may indeed be unlocked, to

view the locks that are unable to be wirelessly verified as

unlocked, proceed as follows:

1. Click the GW Confg button to open the Gateway

Configuration screen.

On the DL-Windows main screen, click Wireless Commands, Emergency

Passage to unlock all wireless locks in the current Account.

2. Click to highlight a specific Gateway in the list.

3. Click Tools, View Gateway's Lock Table. The Lock

Status column clearly indicates which lock(s) are un-

verifiable.

DL-WINDOWS MAIN SCREEN, WIRELESS COMMANDS MENU

50 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Wireless Commands > Emergency Return to Normal

The Emergency Lock Down wireless command attempts

to lock all wireless physical locks within the current Ac-

count. The Emergency Passage wireless command at-

tempts to unlock all wireless physical locks within the cur-

rent Account, allowing "passage" through the door.

Initiating the Emergency Return to Normal command re-

verts all wireless physical locks within the current Account

to the state they were in prior to initiating the Emergency

condition.

Emergency View Screen

Click Wireless Commands, Emergency Return to Nor-

mal and the DL-Windows main screen removes the flash-

ing yellow and red "Passage" or "Lock Down" warning lo-

cated to the right of the Help button. The Emergency

View screen appears, displaying all Gateways in the cur-

rent Account, their descriptions (names and IP addresses)

and current (real-time) status. As the Gateways process

the Return to Normal command, the Status column indi-

cates "Waiting for verification...". Note the bottom of the

Emergency View screen displays the IP address of the

processing Gateway and the processing time of the com-

mand, in seconds. All unverifiable requests timeout in 140

seconds.

When all locks in the Gateway are confirmed as returning

to their "pre-Emergency" state, the Status column cell turns

blue, reading "Locks Returned to Normal".

Unable to verify all locks

Note: If some or all locks in the Gateway cannot be con-

firmed as "normal" via the wireless signal, the Status col-

umn turns yellow, reading "Unable to verify all locks".

Although these physical locks may indeed be in their

"normal" state, to view the locks that are unable to be wire-

lessly verified, proceed as follows:

1. Click the GW Confg button to open the Gateway

Configuration screen.

2. Click to highlight a specific Gateway in the list.

3. Click Tools, View Gateway's Lock Table. The Lock

Status column clearly indicates which lock(s) are un-

verifiable.

On the DL-Windows main screen, click Wireless Commands, Emergency

Return to Normal to discontinue the "Emergency" state--either Emergency

Lock Down or Emergency Passage--for all wireless locks in the current Ac-

count.

EMERGENCY VIEW SCREEN, DISPLAYING THE STATUS OF

LOCKS ASSIGNED TO TWO GATEWAYS

DL-WINDOWS MAIN SCREEN, WIRELESS COMMANDS MENU

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 51

Wireless Commands > Update Status of all Locks

DL-WINDOWS MAIN SCREEN, WIRELESS COMMANDS MENU

On the DL-Windows main screen, the Wireless Commands, Update

Status of all Locks menu item initiates an internal status request as fol-

lows: DL-Windows contacts (and requests a current status of) all physi-

cal locks assigned to all Gateways in the current Account. Each Gate-

way's Lock Table , request a status

DL-Windows contacts all Gateways in the current Account and requests

a current status of all physical locks assigned. The data received from

each lock updates each Gateway's Lock Table. When this Lock Table is

subsequently viewed, the Table displays the information as of the time

the "Wireless Commands, Update Status of all Locks " command

was performed.

View the Lock Table by clicking the GW Confg button to open the Gate-

way Configuration screen, then click to highlight a specific Gateway in

the list, then click Tools, View Gateway's Lock Table (see page 27).

52 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Right-Click Profile Menu > View Status of Lock

Access this menu by first selecting a Profile in an Account. Accounts are

listed the white box area (the Account Tree area) at the left side of the DL-

Windows main screen (click the small "+" sign next to the Account name, and all

Profiles in the Account appear).

Double-click the padlock icon representing a Profile. The Lock

Data screen opens and a green arrow appears next to the Pro-

file. Click the green arrow to select the Profile (a blue highlight

box appears around the Profile name). Right-click the Profile to

open the right-click menu shown at left.

Note: The items in this menu listed above "View Status of Lock" (such as

"New Account", etc.) are items that existed before DL-Windows version

4.0.0 software. For information regarding these menu items, see OI237.

Click the "View Status of Lock" menu item and the system

sends a status request (its current state or condition) to all

physical locks linked to the selected Profile. The Lock

Status screen appears.

Note: If the lock network settings (such as the IP address

of the Gateway) have changed within DL-Windows, a warn-

ing popup appears (see image below). Click OK to con-

tinue.

Text name of the lock Profile, as specified when the lock was

added to DL-Windows using the New Lock screen.

Lock Name

Specifies the style of Trilogy Networx™ series door lock, such as

"PDL6100", "DL6100" or "PL6100" (including other model types

that may be developed in the future).

Lock Model

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 53

Specifies the static IP Address on the TCP/IP network

currently assigned to the Gateway. Required for

communication.

Gateway IP Address

Indicates the condition of the radio connection between the

Gateway and the selected lock.

If an error is indicated, open the Gateway Configuration

screen, click Tools, View Gateway's Lock Table to

determine which lock generated the error.

Communication Status

Indicates the date and time the current Lock Status screen

was changed with new elements of data.

Last Updated

Click to delete all existing data elements appearing in this

screen and request new data be generated based on the

current condition of the selected lock.

Update Now (button)

Displays the lock's unique serial number assigned and

programmed into the lock firmware at the factory. Each

Networx™ lock is identified in the system by this unique serial

number.

Lock Serial Number

Identifies the specific edition or release of the current lock's

Trilogy Networx™ firmware. The firmware is stored in memory

chips that are located inside each lock.

Firmware Version

(Same as "Lock Status"). Indicates whether the physical

lock is currently locked, unlocked, in Emergency Passage

("Passage") or In Emergency Lock Down ("In Lock Down").

To set Emergency Passage or Emergency Lock Down, see

the Emergency Commands menu on page 46.

Lock State

Indicates the radio transmission strength, as measured

between the Gateway and the lock; a higher number (closer

to 100) indicates a stronger signal.

Rx Signal Strength

Indicates if the strength of the total battery voltage is

sufficient to power the lock firmware, radio and

electromechanical parts located inside the lock.

Battery

Text name of the Gateway to which the selected lock Profile

is assigned.

Gateway Used

Click to exit this dialog.

Close (button)

Indicates the radio transmission strength, as measured

between the Gateway and the lock; a higher number (closer

to 100) indicates a stronger signal.

Tx Signal Strength

54 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Click to unlink the existing association (link) between the

lock Profile displayed in the Lock Name field and the

physical lock serial number displayed in the Currently

Assigned to field. Note that after unlinking, the physical

lock serial number previously displayed in the Currently

Assigned to field is then displayed in the Available Serial

Numbers pull-down list ready to be re-linked.

Unlink (button)

Click this button to link the selected Profile (in the Lock

Name field) with the selected "real" lock serial number (in the

Available Serial Numbers pull-down list).

Link (button)

Right-Click Profile Menu > Link/Unlink Lock Serial Number

Access this menu by first selecting a Profile in an Account. Accounts are

listed the white box area (the Account Tree area) at the left side of the DL-

Windows main screen (click the small "+" sign next to the Account name, and all

Profiles in the Account appear).

Double-click the padlock icon representing a Profile. The Lock Data screen

opens and a green arrow appears next to the Profile. Click the green arrow to

select the Profile (a blue highlight box appears around the Profile name). Right-

click the Profile to open the right-click menu shown at left.

In DL-Windows, the word "Link" is used to describe the spe-

cific action of associating a "virtual lock" Profile to the serial

number of the physical lock installed on a door. These "virtual

lock" Profiles are created in DL-Windows and are used to

simulate the "real" locks installed in the premises. These Pro-

files contain the instructions that a real lock uses to perform

its various functions (such as User Codes, Features, Time

Zones and Schedules). These instructions are essentially

database files that are stored inside the lock memory.

Click the "Link/Unlink Lock Serial Number" to either link the

selected lock Profile to a different physical lock serial num-

ber or unlink an existing lock Profile and physical lock serial

number.

Text name of the lock Profile, as specified when the lock was

added to DL-Windows using the New Lock screen.

Lock Name

Displays the lock's unique serial number assigned and

programmed into the lock firmware at the factory. Each

Networx™ lock is identified in the system by this unique serial

number. If the selected Profile is currently not assigned to a

physical lock, the text "Lock is currently Unassigned"

appears in this field.

Currently Assigned to

This pull-down list displays the lock serial numbers of all

physical locks discovered by all Gateways in the current

Account. All lock serial numbers are unique and assigned to

the physical lock at the factory.

Available Serial Numbers

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 55

Right-Click Profile Menu > Locate Lock

Access this menu by first selecting a Profile in an Account. Accounts are

listed the white box area (the Account Tree area) at the left side of the DL-

Windows main screen (click the small "+" sign next to the Account name, and all

Profiles in the Account appear).

Double-click the padlock icon representing a Profile. The Lock Data screen

opens and a green arrow appears next to the Profile. Click the green arrow to

select the Profile (a blue highlight box appears around the Profile name). Right-

click the Profile to open the right-click menu shown at left.

Click the pull-down menu to select the Locate Time in

seconds. Up to 255 seconds (4 minutes 15 seconds) can be

selected; default duration is 30 seconds.

Click OK, and the lock linked to the selected lock Profile will

beep and flash its red LED for the selected duration.

Click Cancel to exit without requesting this action.

Select Locate Time in Seconds

This option requests that the lock linked to the selected lock Profile beep and flash its red LED; used when you wish to find

the physical lock or to confirm the wireless connection is operational. Click this selection and the Select Locate Time popup ap-

pears:

56 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Right-Click Profile Menu > Update Time/Date in Lock

Access this menu by first selecting a Profile in an Account. Accounts are

listed the white box area (the Account Tree area) at the left side of the DL-

Windows main screen (click the small "+" sign next to the Account name, and all

Profiles in the Account appear).

Double-click the padlock icon representing a Profile. The Lock Data screen

opens and a green arrow appears next to the Profile. Click the green arrow to

select the Profile (a blue highlight box appears around the Profile name). Right-

click the Profile to open the right-click menu shown at left.

This option retrieves the current time and date from the computer running

DL-Windows for distribution (through the associated Gateway) to the se-

lected physical wireless lock. You may wish to perform this action to ensure

the audit trail (logs) reflect an accurate time and date; . Note: The Update

Time/Date in Lock operation appears in the audit trail logs as with any

other operation.

Note: When Update Time/Date in Lock is clicked, the bottom of the DL-

Windows main screen displays real-time operational text, including the IP ad-

dress of the selected lock's assigned Gateway, "Sending set clock..." and other

text messages.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 57

Right-Click Profile Menu > Take Lock out of Passage

Access this menu by first selecting a Profile in an Account. Accounts are

listed the white box area (the Account Tree area) at the left side of the DL-

Windows main screen (click the small "+" sign next to the Account name, and all

Profiles in the Account appear).

Double-click the padlock icon representing a Profile. The Lock Data screen

opens and a green arrow appears next to the Profile. Click the green arrow to

select the Profile (a blue highlight box appears around the Profile name). Right-

click the Profile to open the right-click menu shown at left.

IMPORTANT: If the selected wireless physical lock is in…

●Emergency Passage mode (see page 49)

--or in--

●Emergency Lock Down mode (see page 48)

...the selected wireless physical lock MUST be taken out of

its Emergency mode before either the Take Lock out of

Passage or the Put Lock into Passage command will op-

erate.

In addition, when a lock is in an "Emergency" state, all

User Codes are disabled at the keypad except for User

Code #1 (the Master Code) and User Codes 2 through 9.

Take Lock out of Passage

Put Lock into Passage

Click either option and the bottom of the DL-Windows main

screen displays real-time operational text, including "Sending

Passage command to Gateway…" and other text messages.

The Lock Status dialog automatically opens:

The image at right displays an example of the Lock Status

screen after a Put Lock into Passage command is sent.

Unable to verify all locks

Note: If some or all locks in the Gateway cannot be con-

firmed as unlocked via the wireless signal, the Status col-

umn turns yellow, reading "Unable to verify all locks".

Although these physical locks may indeed be unlocked, to

view the locks that are unable to be wirelessly verified as

unlocked, proceed as follows:

Right-Click Profile Menu > Put Lock into Passage

What is "Passage"?

"Passage" means to "unlock" the physical lock, allowing "passage" through

the door.

●Take Lock out of Passage = "Securing" the lock

●Put Lock into Passage = "Unlocking" the lock

1. Click the GW Confg button to open the Gateway

Configuration screen.

2. Click to highlight a specific Gateway in the list.

3. Click Tools, View Gateway's Lock Table. The Lock

Status column clearly indicates which lock(s) are un-

verifiable.

58 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

Right-Click Profile Menu > Update Lock Firmware

Access this menu by first selecting a Profile in an Account. Accounts are

listed the white box area (the Account Tree area) at the left side of the DL-

Windows main screen (click the small "+" sign next to the Account name, and all

Profiles in the Account appear).

Double-click the padlock icon representing a Profile. The Lock Data screen

opens and a green arrow appears next to the Profile. Click the green arrow to

select the Profile (a blue highlight box appears around the Profile name). Right-

click the Profile to open the right-click menu shown at left.

Allows the updating of the firmware stored inside the mem-

ory of the physical wireless lock(s).

The standard Windows Open dialog box appears (shown at

right), allowing you to browse for the binary ".bin" file con-

taining the firmware update.

Once the binary ".bin" file is selected (highlighted), click

Open to initiate the update process.

Note: The image shown at right displays both lock firm-

ware and Gateway firmware ".bin" files in the same direc-

tory. Be sure the file selected in the File name field is of

the correct type before initiating the update process.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 59

LOCK TABLE COMM FAILURE

I tried to discover a lock and it returns with a Lock Table

that indicates a "Communications Failure". What to do?

In this case, the Gateway is unable to communicate with the

lock. Be sure the lock is operational (check the batteries

are fresh and plugged into the lock correctly). When

"discovering" a lock, the Gateway sends "configuration

data" in the form of a "Lock Configuration Table" to the se-

lected locks. This "configuration data" contains items--an

internal lock designation, a specific radio channel and secu-

rity data--that are all embedded in the "Lock Configuration

Table". This "configuration data" instructs the physical lock

to communicate ONLY with that Gateway and prevents

other Gateways from communicating with that physical lock.

Try resending the "Lock Configuration Table". Click the GW

Confg button to open the Gateway Configuration screen.

Click Tools, Send Lock Config Table to Selected Gate-

way.

COMPUTER CRASH!

My computer running DL-Windows just crashed! I had a

working system, complete with wireless locks, Gateways

and a computer running DL-Windows--but that computer

no longer works! What do I do?

The Gateways and wireless locks are still up and running,

and therefore they still hold the configuration data ("Lock

Tables") necessary to get your system working. Retrieve

that data from the Gateways using the "Tools, Import" op-

tions designed for just this kind of situation. Proceed as fol-

lows:

Re-install DL-Windows on another computer (if necessary).

Click the GW Confg button to open the Gateway Configu-

ration screen. Turn to page 35 and read about the Tools,

Import utilities.

BAD SECURITY CODE

A "Bad Security code" popup just appeared...what do I

do?

If you are trying to discover Gateways or locks, and new

Gateways and/or locks are found within radio range but are

already in use within another Account, DL-Windows

"protects itself" by disallowing any Gateways or locks al-

ready in use within another Account by triggering this warn-

ing popup.

There must be a way for DL-Windows to differentiate be-

tween separate wireless Accounts. For example, if a large

office building has one company on the 15th floor and an-

other company on the 16th floor, radio signals can overlap

from these two separate Accounts. How does DL-Windows

prevent this confusion between wireless signals from two

separate Accounts? The answer is to require a unique

"Security Password" for each Account, and to embed that

password within all of the Account's radio transmissions.

This popup is simply warning you that DL-Windows de-

tected a Gateway or a lock already in use within another

Account. Click OK to close this popup. Try re-discovering

the Gateway or the lock (click the GW Confg button to open

the Gateway Configuration screen). If you need to install

a new Gateway device because existing Gateways are out

of radio range of a newly installed lock, see page 21

"Adding a new Gateway to an existing system" for in-

structions.

Note: This popup can also appear if the Gateway was not

"reset" by pressing the RESET button (turn to page 22 and

follow the "Resetting the Gateway" instructions for a "Full

Reset").

BATTERY REPLACEMENT PROBLEMS

I just replaced the lock batteries--but I accidentally lost the

lock programming! What do I do?

It is difficult to lose the lock programming when replacing

batteries--to erase the programming you actually need to

disconnect the batteries and press and hold a keypad but-

ton for several seconds.

If you disconnect the batteries and briefly touch a key acci-

dentally, you may only lose the time/date information. In

this case, simply turn to page 56 and follow the procedure

for the "Right-Click Profile Menu > Update Time/Date

in Lock".

If you disconnect the batteries, accidentally hold down a key

for several seconds and indeed lose the lock programming,

keep in mind that although this physical lock has lost its pro-

gramming, both DL-Windows and the Gateway still con-

sider the state of this physical lock as unchanged (still pow-

ered up and in operation). The solution is to perform the

same procedure as "Replacing a physical lock" shown on

page 19, but to re-discover the same lock on the same

Gateway. Proceed as follows:

Find the yellow Lock ID Card containing the serial number

of the physical lock in question. Have this Lock ID Card

available when you use DL-Windows. If you do not have

the yellow Lock ID Card, the serial number is located inside

the lock on the keypad side--difficult to retrieve for locks al-

ready installed on doors.

In DL-Windows, click the GW Confg button to open the

Gateway Configuration screen. Click to highlight the

Gateway in the list to which the lock was assigned, then

click Tools, Delete Locks by Serial Number.

TROUBLESHOOTING

60 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

The Delete Serial Number(s) screen opens. Find and

place a check in the check box next to the lock's serial num-

ber and click the Delete Selected Serial Number(s) but-

ton.

In the Gateway Configuration screen, click the Number of

Locks to Discover pull-down list and select a number of

locks that you want to detect; in this case, you can select

"1" because you are only re-adding this one lock to the sys-

tem. Click the Discover Locks On Selected Gateway

button to initiate the search.

A popup screen entitled "Discovered 1 Locks" will appear,

indicating the serial number of the lock (along with its signal

strength and lock model)

Re-add the lock serial number to the Gateway by placing a

check in the check box next to the lock's serial number.

Click the Use Selected Locks button.

A Link Locks popup appears asking if you want to link your

new locks now (if the popup does not appear, click Tools,

Link / Unlink Lock Profiles. Click Yes to open the

Link / Unlink Lock Profiles screen.

In the "Available Lock Profiles" field, click the Profile previ-

ously assigned to the lock, and click the serial number of

the lock in the "Available Lock(s) By Serial Number" field.

After linking, a Send Profile to Lock Now popup automati-

cally appears requesting if you wish to send the lock Profile

to the physical lock (if the Send Profile to Lock Now

popup does not appear, go to the DL-Windows main

screen, click to highlight the lock Profile, then click the

Comm button and click Communicate with current Net-

work lock). The DL-Windows Network Lock Comm

Screen opens. Check "All" and click the Start Communi-

cation button. When communication is complete, click the

Close button. You're done!

RESET GATEWAY ISSUES

How do I reset the Gateway and what effect will it have on

my system?

Turn to page 22 and follow the "Resetting the Gateway"

instructions for a "Partial Reset".

After a "Partial Reset" is performed, all Gateway Lock Ta-

ble data is also erased, and the Gateway is ready to be re-

discovered. The Getting Started section on page 12 has

the instructions necessary to get this "new" Gateway back

into the system--but start with step 3 on page 14. Listed

here are all the steps starting with step 3:

3. Discover New Gateways

4. Add ("Assign") the Gateway to an Account

5. Discover physical locks on the Gateway

6. Assign (add) discovered locks to the Gateway

7. Link lock to a Profile

8. Send Profile to lock

Note: After a "Full Reset" is performed, all Gateway Lock

Table data and network settings are erased, and the Gate-

way is reset to its original factory condition.

GATEWAY IN RED COLOR

One of the Gateways listed in the Gateway Configuration

screen is colored RED.

--or in other words--

How do I re-establish communication with a "lost" Gate-

way?

A working Gateway (discovered on the network, as-

signed to an Account and operational) is listed in the

Gateway Configuration screen in blue colored text.

When a working Gateway has subsequently lost com-

munication with the network and the Gateway Configu-

ration screen is opened, the Gateway appears listed in

red colored text.

If you see a Gateway listed in red, either the network or

the physical Gateway device is responsible. Click to se-

lect the red colored Gateway in the list, then click Ac-

tions, Relocate Gateways (Displayed in red) to try to

re-discover the problem Gateway through the network.

See page 42 ("Actions > Relocate Gateways

(Displayed in red)") for the complete procedures.

LOST LOCK

How do I re-establish communication with a "lost" lock?

If you lost communication with a lock, first verify a few

basic details:

1. Has something changed to affect communications?

Is the lock still on the door? Did someone remove

the door for some kind of maintenance? Has furni-

ture been moved around and now there is something

that is blocking the radio signal to the Gateway?

2. Is the lock still functioning? Find the physical lock

and attempt to unlock by entering a working User

Code. Are the key-presses cause beeping sounds?

3. Check the radio signal from the Gateway using the

test tool. Is the signal strength weak?

4. If the test tool is not available, try to determine if the

distance between the lock and GW is greater than 75

to 100 feet. A new Gateway may need to be installed

(see page 21, "Adding a new Gateway to an exist-

ing system").

5. Take the lock off the door, bring the lock physically

closer to a Gateway and try to re-discover the lock.

6. If the signal strength to that lock has always been

strong and suddenly it is non-existent, the lock may

have an internal failure. Try the procedure in the

section named "I just replaced the lock batteries--

but I accidentally lost the lock programming"

above (see page 59). This procedure is basically de-

leting the lock serial number from DL-Windows

("Delete Serial Number(s) screen"), then using DL-

Windows to re-discover the same lock.

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 61

"LOCK NOT CONFIGURED YET "

The above popup message appears due to a possible

communication error during the lock discovery / configu-

ration process (the Gateway was unable to "configure"

the lock). See the "Configure" definition in the Termi-

nology section on page 6 for a complete explanation.

The solution is to re-send the configuration data to the

lock as follows:

a. Click OK to close the above popup. Click the GW

Confg button to open the Gateway Configuration

screen.

b. Click Tools, View Gateway's Lock Table.

c. Click the Update Database button located at the

bottom of the Gateway Lock Table screen (circled):

d. Try linking again. If the same popup appears, then

the communication link between the Gateway and

the physical lock could be suspect. See the trouble-

shooting issue "LOCK TABLE COMM FAILURE"

above in this section.

"GATEWAYS MUST HAVE A STATIC IP "

The above popup message appears when an

"Emergency" command is initiated in DL-Windows (via

the Wireless Commands menu) but the Gateways in

the system are not assigned static IP addresses.

The solution is to first configure each Gateway with a

static IP address, then ensure that these static IP ad-

dresses are distributed to all Gateways in the system.

Proceed as follows:

a. Click the GW Confg button to open the Gateway

Configuration screen.

b. Click to highlight a specific Gateway in the list, then

click Tools, Configure Network Settings. The

Network Configuration screen opens.

c. Un-check the "Use DHCP" checkbox if checked.

d. In the "IP Address" field, enter a unique static IP

address. Static IP addresses can be obtained from

either the router setup guide (if a router is used) or

from your network administrator who has provided

unique static IP addresses for each Gateway in your

system.

e. Repeat steps a-d for each Gateway in the system.

f. After all Gateways are configured with a static IP ad-

dress, click the GW Confg button to open the Gate-

way Configuration screen (if it is not open already).

Click Tools, Send IP Table to all Gateways to send

the "IP Table" to ALL Gateways in the system (the

"IP Table" is a special table in DL-Windows that con-

tains all of the static IP addresses of each Gateway

in the system).

Trilogy® is a registered trademark of Alarm Lock.

HID and Microsoft Windows® are trademarks of their respective companies.

62 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

NOTES

Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions 63

RADIO AND TELEVISION INTERFERENCE

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the in-

structions, may cause harmful interference to radio communications. How-

ever, there is no guarantee that interference will not occur in a particular in-

stallation. If this equipment does cause harmful interference to radio or tele-

vision reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or more of

the following measures:

●Reorient or relocate the receiving antenna.

●Increase the separation between the equipment and the receiver.

●Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

●Consult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-003.

Changes and Modifications not expressly approved by Napco can void your

authority to operate this equipment under Federal Communications Commis-

sions rules.

64 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions

ALARM LOCK SYSTEMS, INC. (ALARM LOCK)

warrants its products to be free from manufacturing

defects in materials and workmanship for 24 months

following the date of manufacture. ALARM LOCK will,

within said period, at its option, repair or replace any

product failing to operate correctly without charge to the

original purchaser or user.

This warranty shall not apply to any equipment, or any

part thereof, which has been repaired by others,

improperly installed, improperly used, abused, altered,

damaged, subjected to acts of God, or on which any

serial numbers have been altered, defaced or removed.

Seller will not be responsible for any dismantling or

reinstallation charges.

THERE ARE NO WARRANTIES, EXPRESS OR

IMPLIED, WHICH EXTEND BEYOND THE

DESCRIPTION ON THE FACE HEREOF. THERE IS

NO EXPRESS OR IMPLIED WARRANTY OF

MERCHANTABILITY OR A WARRANTY OF FITNESS

FOR A PARTICULAR PURPOSE. ADDITIONALLY,

THIS WARRANTY IS IN LIEU OF ALL OTHER

OBLIGATIONS OR LIABILITIES ON THE PART OF

ALARM LOCK.

Any action for breach of warranty, including but not

limited to any implied warranty of merchantability, must

be brought within the six months following the end of

the warranty period. IN NO CASE SHALL ALARM

LOCK BE LIABLE TO ANYONE FOR ANY

CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR

BREACH OF THIS OR ANY OTHER WARRANTY,

EXPRESS OR IMPLIED, EVEN IF THE LOSS OR

DAMAGE IS CAUSED BY THE SELLER'S OWN

NEGLIGENCE OR FAULT.

In case of defect, contact the security professional who

installed and maintains your security system. In order to

exercise the warranty, the product must be returned by

the security professional, shipping costs prepaid and

insured to ALARM LOCK. After repair or replacement,

ALARM LOCK assumes the cost of returning products

under warranty. ALARM LOCK shall have no obligation

under this warranty, or otherwise, if the product has

been repaired by others, improperly installed,

improperly used, abused, altered, damaged, subjected

to accident, nuisance, flood, fire or acts of God, or on

which any serial numbers have been altered, defaced

or removed. ALARM LOCK will not be responsible for

any dismantling, reassembly or reinstallation charges.

This warranty contains the entire warranty. It is the sole

warranty and any prior agreements or representations,

whether oral or written, are either merged herein or are

expressly canceled. ALARM LOCK neither assumes,

nor authorizes any other person purporting to act on its

behalf to modify, to change, or to assume for it, any

other warranty or liability concerning its products.

In no event shall ALARM LOCK be liable for an amount

in excess of ALARM LOCK's original selling price of the

product, for any loss or damage, whether direct,

indirect, incidental, consequential, or otherwise arising

out of any failure of the product. Seller's warranty, as

hereinabove set forth, shall not be enlarged, diminished

or affected by and no obligation or liability shall arise or

grow out of Seller's rendering of technical advice or

service in connection with Buyer's order of the goods

furnished hereunder.

ALARM LOCK RECOMMENDS THAT THE ENTIRE

SYSTEM BE COMPLETELY TESTED WEEKLY.

Warning: Despite frequent testing, and due to, but not

limited to, any or all of the following; criminal tampering,

electrical or communications disruption, it is possible for

the system to fail to perform as expected. ALARM

LOCK does not represent that the product/system may

not be compromised or circumvented; or that the

product or system will prevent any personal injury or

property loss by burglary, robbery, fire or otherwise; nor

that the product or system will in all cases provide

adequate warning or protection. A properly installed and

maintained alarm may only reduce risk of burglary,

robbery, fire or otherwise but it is not insurance or a

guarantee that these events will not occur.

CONSEQUENTLY, SELLER SHALL HAVE NO

LIABILITY FOR ANY PERSONAL INJURY,

PROPERTY DAMAGE, OR OTHER LOSS BASED ON

A CLAIM THE PRODUCT FAILED TO GIVE

WARNING. Therefore, the installer should in turn

advise the consumer to take any and all precautions for

his or her safety including, but not limited to, fleeing the

premises and allege police or fire department, in order

to mitigate the possibilities of harm and/or damage.

ALARM LOCK is not an insurer of either the property or

safety of the user's family or employees, and limits its

liability for any loss or damage including incidental or

consequential damages to ALARM LOCK's original

selling price of the product regardless of the cause of

such loss or damage.

Some states do not allow limitations on how long an

implied warranty lasts or do not allow the exclusion or

limitation of incidental or consequential damages, or

differentiate in their treatment of limitations of liability for

ordinary or gross negligence, so the above limitations or

exclusions may not apply to you. This Warranty gives

you specific legal rights and you may also have other

rights which vary from state to state.

ALARM LOCK LIMITED WARRANTY

Napco Security Systems ALNET1 NETWORX GATEWAY IS A HARDWIRED GATEWAY INTERFACE MODULE User Manual Networx DL Win OI352B 05 INST pub

Napco Security Systems Inc NETWORX GATEWAY IS A HARDWIRED GATEWAY INTERFACE MODULE Networx DL Win OI352B 05 INST pub

Users Manual

Navigation menu

Namespaces

Views

Navigation