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2015-05-18

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SERVER LS2400
()

User's

Guide

■

xxx

SERVER LS2400
()

User's

Guide

■

Proprietary Notice and Liability Disclaimer

The information disclosed in this document, including all designs and related
materials, is the valuable property of NEC Computer Systems Division (hereinafter
"NEC CSD") and/or its licensors. NEC CSD and/or its licensors, as appropriate,
reserve all patent, copyright and other proprietary rights to this document, including
all design, manufacturing, reproduction, use, and sales rights thereto, except to the
extent said rights are expressly granted to others.
The NEC CSD product(s) discussed in this document are warranted in accordance
with the terms of the Warranty Statement accompanying each product. However,
actual performance of each such product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not
warranted by NEC CSD.
To allow for design and specification improvements, the information in this
document is subject to change at any time, without notice. Reproduction of this
document or portions thereof without prior written approval of NEC CSD is
prohibited.
Trademarks
INTEL is a registered trademark of Intel Corporation.
MS-DOS is a registered trademark of Microsoft Corporation.
Pentium is a registered trademark of Intel Corporation.
All other product, brand, or trade names used in this publication are the trademarks or registered
trademarks of their respective trademark owners.
PN: 904475-04

Contents
Proprietary Notice and Liability Disclaimer
Using This Guide ........................................................................................... ix
Text Conventions............................................................................................ x
Related Documents ....................................................................................... xi
Safety Notices ............................................................................................... xii
Safety Notices for Users Outside of the U.S.A. and Canada ................. xiii
Care and Handling .......................................................................................xiv

System Overview ................................................. 1-1

Overview......................................................................................................1-2
System Chassis ...........................................................................................1-4
Power Supply...............................................................................................1-5
Peripheral Bays ...........................................................................................1-5
System Board Features................................................................................1-6
Pentium Processor...............................................................................1-7
System Memory...................................................................................1-7
I/O Expansion Slots............................................................................1-8
Real-Time Clock/Calendar ..................................................................1-9
BIOS ...................................................................................................1-9
IDE Controller .....................................................................................1-9
Network Controller ..............................................................................1-9
SCSI Controller .................................................................................1-10
Video Controller ................................................................................1-10
Peripheral Controller .........................................................................1-11
Serial Ports .............................................................................. 1-11
Parallel Port ............................................................................. 1-11
External Device Connectors...............................................................1-11
System Board Management Controller (BMC) ....................................1-11
System Security.........................................................................................1-12
Security with Mechanical Locks and Monitoring................................1-12
Software Locks via the System Setup Utility ......................................1-12

Setting Up the System ......................................... 2-1

Selecting a Site ............................................................................................2-2
Unpacking the System.................................................................................2-3
Getting Familiar with the System ................................................................2-4
Front View...........................................................................................2-4
Rear View ............................................................................................2-5
Making Connections ....................................................................................2-6
Setting the Line Voltage ...............................................................................2-8
Connecting the Power Cord .......................................................................2-10
Powering On Your System .........................................................................2-11

Configuring Your System ..................................... 3-1

Configuring Your System .............................................................................3-2
BIOS Setup Utility .......................................................................................3-3
Using the BIOS Setup Utility ...............................................................3-3
Contents

iii

BIOS Setup Configuration Settings ..................................................... 3-4
Main Menu ......................................................................................... 3-5
Primary IDE Master and Slave Submenu.................................. 3-6
Secondary IDE Master and Slave Submenu.............................. 3-7
Keyboard Submenu .................................................................. 3-8
Processor Settings Submenu .................................................... 3-8
Advanced Menu .................................................................................. 3-9
PCI Configuration Submenus ................................................... 3-10
PCI Device, Slot 1 - Slot 4 Submenus ....................................... 3-10
Integrated Peripheral Configuration Submenu.......................... 3-11
Advanced Chipset Control ........................................................ 3-12
Security Menu .................................................................................. 3-12
Security menu (Continued) ............................................................... 3-13
Security menu (Continued) ............................................................... 3-14
Server Menu ..................................................................................... 3-14
System Management Submenu ................................................ 3-15
Server Management Information Submenu............................... 3-16
Console Redirection Submenu.................................................. 3-17
Boot Menu ........................................................................................ 3-17
Boot Device Priority Submenu .................................................. 3-18
IDE Hard Drive Submenu......................................................... 3-18
Removable Devices ................................................................... 3-18
Exit Menu......................................................................................... 3-19
Symbios Configuration Utility ................................................................... 3-20
Running the Symbios Configuration Utility....................................... 3-20
Changing the Adapter and Device Configurations ............................. 3-21
Optional RAID Controllers......................................................................... 3-24
Mylex AcceleRAID Controller............................................................. 3-24
Factory Installed Controller ...................................................... 3-24
Add-on Controller..................................................................... 3-25
DACCF Configuration Utility .................................................... 3-25
Configuring System Board Jumpers.......................................................... 3-26
Before You Begin .............................................................................. 3-26
Moving System Board Jumpers ........................................................ 3-28
Resetting the CMOS NVRAM............................................................. 3-29
Clearing and Changing the Passwords .............................................. 3-29
Recovering the BIOS ......................................................................... 3-30
Boot Block Write Protect ................................................................... 3-30
Fault Resilient Booting (FRB) Timer Enable Jumper ......................... 3-30
Chassis Intrusion Detection Jumper................................................. 3-31
BMC Forced Update Mode ................................................................ 3-32

Upgrading Your System ........................................ 4-1

Static Precautions ....................................................................................... 4-2
Preparing Your System for Upgrade ............................................................ 4-3
Equipment Log............................................................................................ 4-3
Removing a Side Panel ................................................................................ 4-4
Installing a Side Panel................................................................................. 4-5
Modifying the System Board........................................................................ 4-6
Replacing the Real-time Clock Battery ................................................ 4-6
Replacing a Pentium Processor ........................................................... 4-8
Removing the Pentium II Processor (S.E.C. Version) ................. 4-9
iv

Contents

Installing the Pentium II Processor (S.E.C. Version) ................. 4-10
Replacing the Pentium III Processor (SECC2 Version) .............. 4-12
DIMMs ..............................................................................................4-14
Memory DIMM Configurations ................................................. 4-15
Installing DIMMs...................................................................... 4-16
Removing DIMMs ..................................................................... 4-17
Option Boards ...........................................................................................4-18
Installation Considerations ...............................................................4-18
Controller/Adapter Hardware Configurations ....................................4-18
Installing an Option Board ................................................................4-19
Removing an Option Board................................................................4-21
Hard Disk Drives .......................................................................................4-22
Installing an Internal Hard Disk Drive...............................................4-23
Removing an Internal Hard Disk Drive ..............................................4-25
Front Panel................................................................................................4-26
Removing the Front Panel .................................................................4-26
Installing the Front Panel ..................................................................4-27
Removing EMI Shields and Filler Panels ....................................................4-28
Removable Media Devices ..........................................................................4-29
Installing a 5.25-Inch Device .............................................................4-30
Removing a 5.25-Inch Device ............................................................4-32

Problem Solving ................................................... 5-1

Static Precautions .......................................................................................5-3
Troubleshooting Checklists..........................................................................5-3
Initial System Startup .........................................................................5-3
Running New Application Software......................................................5-4
After System Has Been Running Correctly...........................................5-5
Additional Troubleshooting Procedures........................................................5-5
Preparing the System for Diagnostic Testing........................................5-6
Monitoring POST .................................................................................5-7
Verifying Proper Operation of Key System Indicators ...........................5-8
Confirming Loading of the Operating System.......................................5-8
Specific Problems and Corrective Actions ....................................................5-9
Power LED Does Not Light...................................................................5-9
Incorrect or No Beep Code ...................................................................5-9
No Characters Appear on Screen .......................................................5-10
Characters are Distorted or Incorrect ................................................5-10
System Cooling Fan Does Not Rotate.................................................5-11
Diskette Drive Activity LED Does Not Light .......................................5-11
Hard Disk Drive Activity LED Does Not Light ....................................5-12
CD-ROM Drive Activity Light Does Not Light .....................................5-13
Problems with Application Software ..................................................5-13
Press F2 Key to Enter Setup: Prompt Does Not Display ....................5-13
Enable F2 Prompt by Using SSU .............................................. 5-14
Enable F2 Prompt by Changing a Jumper and Using SSU ....... 5-15
Bootable CD-ROM Is Not Detected ....................................................5-16
Problems with the Network ........................................................................5-16
PCI Installation Tips ..................................................................................5-17
BIOS User’s Information ............................................................................5-17
Error and Status Messages ...............................................................5-17
POST Error Codes and Messages.......................................................5-20
Contents

System Cabling ....................................................A-1

Before You Begin......................................................................................... A-2
Static Precautions ....................................................................................... A-2
Standard Configuration .............................................................................. A-3
RAID Configuration..................................................................................... A-6
SecuRAID 100 (AMI MegaRAID EXPRESS 762) RAID Controller ......... A-6
SecuRAID 110 or 210 (Mylex AcceleRAID 150 or 250) RAID
Controller ........................................................................................... A-6

System Setup Utility ............................................B-1

System Setup Utility (SSU).......................................................................... B-2
Creating SSU Diskettes............................................................................... B-3
Running the SSU ........................................................................................ B-4
Customizing the SSU .......................................................................... B-5
Launching a Task ............................................................................... B-6
Resource Configuration Add-in (RCA) Window .................................... B-7
Defining an ISA Card .......................................................................... B-8
Adding and Removing ISA Cards......................................................... B-9
Modifying Resources ......................................................................... B-10
Recommended Resource Settings...................................................... B-11
System Resource Usage .................................................................... B-12
Multiboot Add-in (MBA) Window ....................................................... B-13
Password Administration (PWA) Window........................................... B-13
System Event Log (SEL) Window ....................................................... B-14
Exiting the SSU......................................................................................... B-15

Emergency Management Port ...............................C-1

Emergency Management Port...................................................................... C-2
How the EMP Works ................................................................................... C-3
EMP Requirements and Configurations....................................................... C-5
Setting Up the Server for the EMP............................................................... C-6
System Management Submenu........................................................... C-6
Console Redirection Submenu ............................................................ C-7
Main EMP Window ...................................................................................... C-7
Toolbar ............................................................................................... C-7
Status Bar .......................................................................................... C-8
EMP Main Menu ................................................................................. C-8
Server Control Operations .................................................................. C-9
Connect.................................................................................... C-9
Power On/Off ........................................................................... C-10
Reset ........................................................................................ C-11
Phonebook ................................................................................................ C-12
Management Plug-ins ............................................................................... C-13
SEL Viewer ....................................................................................... C-13
SEL Viewer Menu Options ........................................................ C-14
Sensor Type Codes ................................................................... C-15
Using the Sensor Type Code Table............................................ C-15
SDR Viewer....................................................................................... C-17
SDR Viewer Menu Options ....................................................... C-18
FRU Viewer....................................................................................... C-18
FRU Viewer Menu Options ....................................................... C-19
vi

Contents

Glossary

Equipment Log

Index

xxxx

Contents

vii

Using This Guide
The LS2400 User’s Guide provides a quick reference to information about
your system. Its goal is to familiarize you with your system and the tasks
necessary for system configuring and upgrading.
This guide contains the following information:
!

Chapter 1, “System Overview” provides an overview of your system and
describes your system’s major system components. See this chapter to
familiarize yourself with your system.

Chapter 2, “Setting Up Your System” tells you how to select a site,
unpack the system, make cable connections, and power on your system.

Chapter 3, “Configuring Your System” tells you how to configure the
system and provides instructions for running the BIOS Setup Utility and
the Symbios Configuration Utility, which is used to configure SCSI
devices in your system. This chapter also provides information on
system board jumper settings.

Chapter 4, “Upgrades and Options” provides you with instructions for
upgrading your system with an additional processor, optional memory,
options cards, and peripheral devices.

Chapter 5, “Problem Solving” contains helpful information for solving
problems that might occur with your system.

Appendix A, “System Cabling” includes cabling information for the two
onboard SCSI controllers, the onboard IDE controllers and optional
RAID controllers.

Appendix B, “System Setup Utility” provides information for configuring
onboard resources and add-in boards. It also provides information on
viewing the system event log.

Appendix C, “Emergency Management Port” provides information on a
feature that provides an interface to the Emergency Management Port
(EMP) Manager. This interface allows remote server management via a
modem or direct connection.

“Glossary” defines the standard acronyms and technical terms used in
this manual.

“Equipment Log” provides you with a sample equipment log for
documenting the system configuration and future updates you may
make to your system.

Using This Guide

Text Conventions
This guide uses the following text conventions.
Warnings, cautions, and notes have the following meanings:

! WARNING
Warnings alert you to situations that could result in serious personal
injury or loss of life.

! CAUTION
Cautions indicate situations that can damage the system hardware or
software.

Note: Notes give important information about the material being
described.

Names of keyboard keys are printed as they appear on the keyboard. For
example, Ctrl, Alt, or Enter.

Text or keystrokes that you enter appear as boldface type. For example,
type abc123 and press ENTER.

File names are printed in uppercase letters. For example,
AUTOEXEC.BAT.

Using This Guide

Related Documents
In addition to this guide, the following system documentation is included
with your server either as electronic files on EXPRESSBUILDER or as paper
copy shipped with your server.
!

System Release Notes
Release Notes provide you with the latest information about your
system. This information was not available to be included in your user's
guide at the time it was developed and released

Getting Started Sheet
The Getting Started Sheet provides several easy-to-follow steps to
become familiar with your server documentation and to complete your
installation successfully.

Network Operating System Configuration Guide
This guide contains supplemental instructions needed to install and
configure your server Windows NT v4.0, Novell NetWare v3.12, Novell
NetWare v4.11, Santa Cruz Operation (SCO) OpenServer Release 5.04
and UNIXWare 7.0 Network Operating Systems. This document is
intended to complement the more detailed procedural documents
available from the vendor of the network operating system.

Using This Guide

Safety Notices

!
!

Caution: To reduce the risk of electric shock which could cause
personal injury, follow all safety notices. The symbols shown are used in
your documentation and on your equipment to indicate safety hazards.

Warning: Lithium batteries can be dangerous. Improper handling of
lithium batteries may result in an explosion. Dispose of lithium batteries
as required by local ordinance or as normal waste if no local ordinance
exists.

Warning: The detachable power supply cord is intended to serve as the
disconnect device.

Warning: This equipment has a 3-wire, grounded power cord. To
prevent electrical hazards, do not remove or defeat the ground prong on
the power cord. Replace the power cord if it gets damaged. Contact your
dealer for an exact replacement.

Warning: The DC push-button on/off switch on the front panel does not
turn off the system AC power. Also, +5vdc is present on the system
board whenever the AC power cord is connected between the system and
an AC outlet. Before doing the procedures in this manual, make sure
that your system is powered off and unplug the AC power cord from the
back of the chassis. Failure to disconnect power before opening your
system can result in personal injury and equipment damage.

In the U.S.A. and Canada, the power cord must be a UL-listed detachable
power cord (in Canada, CSA-certified), type ST or SJT, 16 AWG, 3conductor, provided with a molded-on NEMA type 5-15 P plug cap at one
end and a molded-on cord connector body at the other end. The cord
length must not exceed 9 feet (2.7 meters).
Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10
amp minimum, and must display an international agency approval
marking. The cord must be suitable for use in the end-user country.
Consult your dealer or the local electrical authorities if you are unsure of
the type of power cord to use in your country. The voltage change occurs
via a switch in the power supply.
!

xii

Warning: Under no circumstances should the user attempt to
disassemble the power supply. The power supply has no userreplaceable parts. Inside the power supply are hazardous voltages that
can cause serious personal injury. A defective power supply must be
returned to your dealer.

Using This Guide

Safety Notices for Users Outside of the U.S.A. and Canada
!

PELV (Protected Extra-Low Voltage) Integrity: To ensure the extralow voltage integrity of the equipment, connect only equipment with
mains-protected electrically-compatible circuits to the external ports.

Remote Earths: To prevent electrical shock, connect all local (individual
office) computers and computer support equipment to the same
electrical circuit of the building wiring. If you are unsure, check the
building wiring to avoid remote earth conditions.

Earth Bonding: For safe operation, only connect the equipment to a
building supply that is in accordance with current wiring regulations in
your country. In the U.K., those regulations are the IEE.

Using This Guide

xiii

Care and Handling
Use the following guidelines to properly handle and care for your system.
Protect the system from extremely low or high
temperatures. Let the system warm (or cool)
to room temperature before using it.

Keep the system away from magnetic forces.

Keep the system dry. Do not wash the
system with a wet cloth or pour fluid
into it.

Protect the system from being bumped
or dropped.

Check the system for condensation. If
condensation exists, allow it to
evaporate
before powering on the system.
Keep the system away from dust, sand,
and dirt.

xiv

Using This Guide

1
System Overview
!

Overview

System Chassis

Power Supply

Peripheral Bays

Diskette Drive

System Board Features

System Security

Overview
This server is a modular, multiprocessing server based on the Intel
Pentium® chip set. The combination of compute performance, memory
capacity, and integrated I/O provides a high performance environment
for many server market applications. These range from large
corporations supporting remote offices to small companies looking to
obtain basic connectivity capability such as file and print services, email, web access, web site server, etc.

System Front View

1-2 System Overview

As application requirements increase, you can expand your server with
an additional processor, additional memory, add-in boards and
peripheral devices: tape devices, CD-ROM, diskette drives and hard
disk drives.
Your server features the following major components:
!

Single or dual high-performance Pentium processors packaged in
either Single Edge Contact (SEC) cartridge or Single Edge Contact
Cartridge Version 2 (SECC2) connectors.

32 MB to 1 GB of memory, using up to four DIMMs

Four PCI expansion slots for add-in boards (one slot shared with an
ISA slot). 1x32 bit PCI bus.

Two ISA expansion slots for add-in boards (one slot shared with a PCI
slot). Embedded PC-compatible support (serial, parallel, mouse,
keyboard, diskette, and Plug and Play features).

Integrated onboard Cirrus Logic CL-GD5480 Super Video Graphics
Array (SVGA) controller with 2MB video memory.

Symbios dual SYM53C875 SCSI controllers providing ultra wide and
legacy narrow SCSI interfaces

Integrated onboard Network Interface Controller (NIC), an Intel 82558
PCI LAN controller for 10 or 100 Mbps TX Fast Ethernet networks.
RJ-45 Ethernet connector.

Dual Channel enhanced IDE controller

Four hard disk expansion bays

Three removable media expansion bays

Integrated dual Universal Serial Bus (USB) ports.

System Overview

1-3

System Chassis
The system chassis is an easy-to-expand, fabricated metal structure.
The major system components are shown in this illustration.

E
A
F

1
2

3
4
C

System Chassis

1-4 System Overview

Removable Media Bays (3)

1.44 MB 3.5" diskette drive

System Board

Speaker

Power supply

Disk Drive Bays (4)

Fan (behind disk drive bays)

Power Supply
The 260 watt power supply is switch-selectable for 115 or 230 Vac at an
operating frequency of 50/60 Hz. It is designed to comply with existing
emissions standards and provides sufficient power for a fully loaded
system configuration. The power supply voltage selection switch is
factory set to 115Vac for systems used in the United States; it is set to
230Vac for systems used in Europe.

Peripheral Bays
The system supports a variety of standard PC AT-compatible peripheral
devices. The chassis includes these peripheral bays:
!

A 3.5-inch front panel bay for mounting the standard 3.5" diskette
drive (supports 720 KB and 1.44 MB diskette media)

Three 5.25-inch removable media front panel bays for mounting halfheight 5.25-inch peripheral devices: standard CD ROM drive and
optional tape drives (not a hard disk drive)

Four internal hard disk drive bays for mounting up to four hard disk
drives.

System Overview

1-5

System Board Features
The system board offers a “flat” design with the processor and memory
subsystems residing on the board. This figure shows the major
components on the system board. The following subsections describe
the system board major components.
A

AA
Z
Y

X
W
V
U

G
J
K

T
Pri.
Sec.

L
M

System Board
A.

Secondary processor connector

Narrow SCSI connector

Primary processor connector

Wide SCSI connector

Heatsink fan connectors

Memory DIMM sockets

Main power connector

PCI slots for add-in boards

Diskette drive connector

ISA slots for add-in boards

Front panel power LED connector

Intrusion alarm connector

Speaker connector

USB connector

Front panel hard disk drive LED
connector

RJ-45 network controller connector

Front panel power switch connector

Serial port B (COM 2) connector

Lithium backup battery

VGA monitor port connector

System fan connector

Parallel port connector

IDE connectors, primary and
secondary

Serial A (COM 1) connector

Configuration jumper blocks

AA.

Keyboard and Mouse PS/2 compatible connectors

Server management connector

1-6 System Overview

H
I

Pentium Processor
Depending on system configuration, each system includes one or two
Pentium processors. Each Pentium processor is packaged in a Single
Edge Contact (S.E.C.) cartridge or Single Edge Contact Cartridge
Version 2 (SECC2.). The cartridge includes the processor core with an
integrated 16 KB primary (L1) cache; the secondary (L2) cache; a
thermal plate (not included in the SECC2); and a back cover. The
processor implements the MMX™ technology and the processor’s
numeric coprocessor significantly increases the speed of floating-point
operations.
The processor external interface operates at 100 MHz. The second-level
cache is located on the substrate of the processor cartridge. The cache
includes burst pipelined synchronous static RAM (BSRAM). The L2
cache is offered in 512 KB configurations only, with error correcting
code (ECC).

System Memory
The system board contains four 168-pin DIMM sockets. Memory is
partitioned as four banks of SDRAM DIMMs, each providing 72 bits of
noninterleaved memory (64-bit main memory plus ECC). Your system
may include from 32 MB to 1 GB of memory, using up to four DIMMs.
System memory begins at address 0 and is continuous (flat addressing)
up to the maximum amount of DRAM installed (exception: system
memory is noncontiguous in the ranges defined as memory holes using
configuration registers). The system supports both base (conventional)
and extended memory.

System Overview

1-7

I/O Expansion Slots
The server's expansion capabilities meet the needs of file and
application servers for high performance I/O by providing a
combination of PCI local bus and ISA connectors.
The system board has two full-length ISA bus connectors. One of the
connectors share a chassis expansion slot with a PCI connector. ISA
features:
!

Bus speed up to 8.33 MHz

16-bit memory addressing

8- or 16-bit data transfers

Plug and Play ready.

The system board has four full-length PCI connectors. One of the
connectors share a chassis expansion slot with an ISA connector. PCI
features:
!

Bus speed up to 33 MHz

32-bit memory addressing

5 V signaling environment

Burst transfers of up to 133 Mbps

8-, 16-, or 32-bit data transfers

Plug and Play ready

Parity enabled.

1-8 System Overview

Real-Time Clock/Calendar
The real-time clock provides system clock/calendar information stored
in a non-volatile memory (NVRAM). The real-time clock battery provides
power backup for the real-time clock.

BIOS
A BIOS and Setup Utility are located in the Flash EPROM on the system
board and include support for system setup and PCI/ISA Plug-and-Play
auto-configuration. A number of security, reliability, and management
features also have been incorporated to meet vital server needs.

IDE Controller
The system includes a dual channel enhanced IDE interface controller.
The controller has a primary and secondary connector located on the
system board, each connector supporting a master and a slave device.
The IDE controller provides support for the internally mounted CDROM and an optional tape device.

Network Controller
The system board includes a 10BASE-T/100BASE-TX network
controller based on the Intel 82558 Fast Ethernet PCI Bus Controller.
As a PCI bus master, the controller can burst data at up to
132 MB/sec. The controller contains two receive and transmit FIFO
buffers that prevent data overruns or underruns while waiting for
access to the PCI bus. The controller has the following:
!

32-bit PCI bus master interface (direct drive of bus), compatible with
PCI Bus Specification, Revision 2.1

Chained memory structure with improved dynamic transmit chaining
for enhanced performance

Programmable transmit threshold for improved bus utilization

Early receive interrupt for concurrent processing of receive data

On-chip counters for network management

Autodetect and autoswitching for 10 or 100 Mbps network speeds

Support for both 10 Mbps and 100 Mbps networks, capable of full or
half duplex, with back-to-back transmit at 100 Mbps.

The network status LEDs on the system board indicate:
!

Transmit/receive activity on the LAN

Valid link to the LAN

10/100 Mbps transfer mode.
System Overview

1-9

SCSI Controller
The system board includes a Symbios Logic SYM53C875 embedded
dual-function, PCI SCSI host adapter. The SYM53C875 contains two
independent SCSI controllers that share a single PCI bus master
interface. Internally, each controller is identical, capable of operations
using either 8- or 16-bit SCSI providing 10 MB/s (Fast-10) or 20 MB/s
(Fast-20) throughput, or 20 MB/s (Ultra) or 40 MB/s (Ultra-wide)
throughput. As implemented on the system board, controller A attaches
to a 68-pin 16-bit (wide) SCSI connector interface capable of supporting
a maximum of four 1-inch high SCSI Ultra-wide hard disk drives or
three 1.6-inch high SCSI Ultra-wide hard disk drives. Controller B
attaches to a 50-pin 8-bit (narrow) SCSI connector interface capable of
supporting three 5.25-inch removable media devices.

Video Controller
The system has a high-performance SVGA subsystem that supports the
following:
!

BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and
MDA

2 MB of Video Random Access Memory (VRAM) video buffer

16-bit bus for high-speed display memory access

Hardware accelerated bit block transfers (BITBLT)

Display power management system

Supports 72Hz refresh, non-interlaced at: 640x480, 800x600,
1024x768, or 1280x1024 resolutions

Displays of up to 16M colors at 640x480 and 800x600 resolutions,
64K colors at 1024x768 resolutions and 256 colors at 1280x1024
resolutions.

1-10 System Overview

Peripheral Controller
The advanced integrated peripheral controller supports two serial ports,
one parallel port, diskette drive, PS/2-compatible keyboard and mouse,
and integrated Real Time Clock (RTC). The system provides the
connector interface for each port.
Serial Ports
Both serial ports are relocatable. Each serial port can be set to one of
four different COM ports and can be enabled separately. When
disabled, serial port interrupts are available to add-in boards.
Parallel Port
One IEEE 1284-compatible 25-pin bidirectional EPP (supporting levels
1.7 and 1.9) parallel port is provided. BIOS programming enables the
parallel port and determines the port address and interrupt. When
disabled, the interrupt is available to add-in boards.

External Device Connectors
The external I/O connectors provide support for a PS/2 compatible
mouse and a keyboard, connectors for VGA monitor, 2 serial port
connectors, a parallel port connector and two USB connections.

System Board Management Controller (BMC)
Server management is concentrated in the System Board Management
Controller (BMC). The BMC and associated circuitry are powered from
a 5Vdc standby voltage, which remains active when system power is
switched off.
The BMC supports the Emergency Management Port (EMP) Console
which allows remote server management via a modem or direct
connection to a manager system. Events monitored by the manager
system include over-temperature and over-voltage conditions, fan
failure, or chassis intrusion.
Information on the Emergency Management Port (EMP) Console may be
found in Appendix C of this User’s Guide.

System Overview

1-11

System Security
To help prevent unauthorized entry or use of the system, the system
includes a physical padlock loop and Server Management software that
monitors the system intrusion switch.

Security with Mechanical Locks and Monitoring
A lock may be installed at the rear of the system to prevent removal of
the side cover. The system also includes a side cover intrusion alarm
switch. When the side cover is opened, the switch transmits an alarm
signal to the system board, where server management software
processes the signal.

Software Locks via the System Setup Utility
The BIOS Setup Utility and the System Setup Utility (SSU) provide a
number of security features to prevent unauthorized or accidental
access to the system. Once the security measures are enabled, access
to the system is allowed only after the user enters the correct
password(s). For example:
!

Enable the keyboard lockout timer so that the server requires a
password to reactivate the keyboard and mouse after a specified
time-out period1 to 120 minutes.

Set and enable an administrative password.

Set and enable a user password.

Set secure mode to prevent keyboard or mouse input and to prevent
use of the front panel reset and power switches.

Activate a hot-key combination to enter secure mode quickly.

Disable writing to the diskette drive when secure mode is set.

1-12 System Overview

2
Setting Up the System
!

Selecting a Site

Unpacking the System

Getting Familiar with the System

Making Connections

Setting the Line Voltage

Connecting the Power Cord

Powering On Your System

Selecting a Site
The system operates reliably in a typical office environment.
Choose a site that is:
!

Near grounded, three-pronged power outlets.
Note: For the United States and Canada, this means a
NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets
for 200-240 VAC. For other international sites, this means
three-pronged power outlets applicable for the electrical code
of the region.

! WARNING
Be sure the power service connection is through a properly
grounded outlet.

Clean, dust-free, and well ventilated. Front and rear ventilating
openings kept free of obstructions. Away from sources of heat,
vibration or physical shock.

Isolated from strong electromagnetic fields and electrical noise
produced by electrical devices (such as air conditioners, large fans,
large electric motors, radio and TV transmitters, and high-frequency
security devices)

Spacious enough to provide at least five inches (13 centimeters)
behind the system and three inches (eight centimeters) on each side
of the system for proper cooling, airflow, and cable clearance.

Easily accessible for system maintenance and installation of system
upgrades.

2-2 Setting Up the System

Unpacking the System
! WARNING
Your system weighs approximately 38 pounds
(17.2 kg). If your system contains numerous optional boards
and peripheral devices, it will weigh more. To avoid personal
injury, make sure you have someone help you lift or move the
system.

When you receive your system, inspect the shipping containers prior to
unpacking. If the shipping boxes are damaged, note the damage, and if
possible, photograph it for reference. After removing the contents of the
containers, keep the cartons and the packing materials. If the contents
appear damaged when you unpack the boxes, file a damage claim with
the carrier immediately.

Setting Up the System

2-3

Getting Familiar with the System
Before setting up your system, you should become familiar with the
system’s features, such as the location of your system's front and rear
panel switches, indicators and connectors, etc.

Front View
This figure shows the location of the front system controls and
indicators.

POWER

E
DISK

POWER

Front Features and Controls
A.

Load/eject button, CD-ROM
reader

Press to load CD and eject CD.

Activity light, CD-ROM reader

When lit, CD-ROM reader is in use.

Activity light, 3 ½-inch diskette
drive

When lit, diskette is in use.

Eject button, 3 ½-inch diskette
drive

Press to eject diskette.

Power-on light

When lit, DC power is present.

Drive activity light

When lit, hard disk drives are in use.

DC power switch

Press to turn system DC power on or
off.

2-4 Setting Up the System

Rear View
This figure shows the location of the following rear system controls and
indicators.
A
B

115V

G
I
J
K
L
M

Rear Features and Controls
A.

AC input power connector

Supplies AC power to the power supply.

Line voltage selector switch

Selects AC input power of 115 VAC or 230

Keyboard

PS/2-compatible 6-pin mini-DIN connector.

Mouse

PS/2-compatible 6-pin mini-DIN connector.

COM1

COM1 serial port 9-pin connector.

VGA

VGA monitor 15-pin connector.

Network Connector

RJ-45 connector

Printer

25-pin parallel port connector.

COM2

Remoted COM2 serial port 9-pin connector.

USB Connectors

Two remoted USB Connectors.

PCI slots

Three PCI add-in board slot locations.

Combo PCI/ISA slot

One PCI or ISA slot location.

ISA slot

One ISA add-in board slot locations.

Setting Up the System

2-5

Making Connections
If your system normally operates without a video display or keyboard
(for example, as a network server), you must install a video display and
keyboard to configure the system. You may remove them after running
the System Setup Utility (SSU). For information on running the SSU,
refer to Appendix B of this User’s Guide.
Refer the following figure and connect your keyboard, monitor, and
mouse. Connect any external peripheral devices such as a printer or
modem by following the instructions included with these devices.

! CAUTION
Damage to the system may result if the keyboard/mouse
cable is inserted or removed when power is applied to the
system.
Inserting a telephone line connector into a LAN board RJ-45
port may result in personal injury and equipment damage.

2-6 Setting Up the System

115V

E
G
H
I
J
K

Rear Panel Connections
A.

Keyboard

PS/2-compatible 6-pin mini-DIN connector.

Mouse

PS/2-compatible 6-pin mini-DIN connector.

COM1

COM1 serial port 9-pin connector.

VGA

VGA monitor 15-pin connector.

Network Connector

RJ-45 connector

Printer

25-pin parallel port connector.

COM2

Remoted COM2 serial port 9-pin connector.

USB Connectors

Two remoted USB Connectors.

PCI slots

Three PCI add-in board slot locations.

Combo PCI/ISA slot

One PCI or ISA slot location.

ISA slot

One ISA add-in board slot locations.

Setting Up the System

2-7

Setting the Line Voltage
The system contains a 260 watt power supply that is switch-selectable
for 115 or 230 VAC at an operating frequency of 50/60Hz. The power
supply voltage selection switch is factory set to 115Vac for systems
used in the United States; it is set to 230Vac for systems used in
Europe. Line source voltages between 200 and 230 VAC are acceptable
when the power supply input voltage is set to 230 VAC.

! CAUTION
Before you plug the system power cord into an AC outlet,
ensure the input line voltage setting for the power supply is
correct.
To use the system with line source voltages between 200 and
230 VAC, the line voltage selector switch on the power supply
must be set to 230. If you set the switch to the 115 VAC
position, the power supply will be damaged when you plug in
your system.

If you need to change the line voltage setting, perform the following
steps.
Note: If you are setting up your system for the first time,
the power cord will not be connected to the rear panel of your
system.

1. Unplug the AC power cord from the back of the chassis.
2. Insert the tip of a small screwdriver or ball-point pen into the
depression on the line voltage selector.
3. Slide the selector switch to the left for 115 VAC or to the right for
230 VAC.

2-8 Setting Up the System

115V
115V

115V

A
or
B
230V

Setting the Line Voltage
A.

Voltage selector switch set to 115 VAC

Voltage selector switch set to 230 VAC

Setting Up the System

2-9

Connecting the Power Cord
Plug the female end of the AC power cord into the input receptacle on
the rear of the power supply cage. Plug the male end of the power cord
into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for
200-240 VAC.
If the power cord supplied with the system is not compatible with the
AC wall outlet in your region, obtain a suitable power cord that meets
the following criteria.
!

The power cord must be rated for the available AC voltage and have a
current rating that is at least 125% of the current rating of the
system.

The power cord connector that plugs into the wall outlet must be
terminated in a grounding-type male plug designed for use in your
region. It must have certification marks showing certification by an
agency acceptable in your region.

The power cord connector that plugs into the system must be an
IEC- type CEE-22 female connector.

The power cord must be less than 1.8 meters (6.0 feet) long.

! WARNING
Your system shipped with a power cord. Do not attempt to
modify or use the supplied AC power cord if it is not the exact
type required.

2-10 Setting Up the System

Powering On Your System
Power on your system as follows.
1. Make sure all external devices, such as a video display, keyboard,
and mouse (optional) have been connected, and the power cords are
connected.
2. Power on the video display and any other external devices.
3. Press the push-button power on/off switch on the front panel. Verify
that the power-on LED is lit. If it is not lit, ensure the ac power cords
are connected to a functional ac power source.
After a few seconds your system begins the internal Power-On Self Tests
(POST). POST automatically checks the system board, CPU module,
memory, keyboard, and most installed peripheral devices.

! CAUTION
Always allow POST to complete before powering down your
system.

! CAUTION
The server management logic on your system board monitors
and logs system voltage changes. When powering down your
system you may experience a
1–5 second delay from the time you press the push-button
power on/off switch on the front panel and your system
powering down. This is normal system operation and is
required by the server management logic.

If you have problems powering on your system, refer to Problem Solving
in Chapter 5 of this User’s Guide.
After you have successfully powered on your system, insert the
EXPRESSBUILDER CD-ROM into the CD-ROM device, reboot the system
and follow the screen prompts to run EXPRESSBUILDER.

Setting Up the System

2-11

3
Configuring Your System
!

Configuring Your System

BIOS Setup Utility

Symbios Configuration Utility

Optional RAID Controller

Configuring System Board Jumpers

Configuring Your System
Configuration and setup utilities are used to change your system
configuration. You can configure your system, as well as option boards
you may add to your system, using the BIOS Setup Utility. Several
unique system parameters are configured using the BIOS Setup, which
is stored in the system FLASH memory.
You can also configure your system, including reserving resources
required by option boards, using the System Setup Utility (SSU). Also,
the SSU is used to read stored system event information. Information
on the SSU may be found in Appendix B of this User’s Guide.
The Symbios Configuration Utility detects the SCSI host adapters on
the system board. Use this utility if you need to configure the two SCSI
controllers in your system or to perform a SCSI disk format or verify
disk operation on the SCSI disk drives. The Symbios Configuration
Utility is also used to configure any SCSI removable media devices
installed in your system.
If your system has been factory configured, the SSU, BIOS Setup, or
Symbios Configuration Utility do not need to be run unless you want to
change the password or security features, add certain types of option
boards or devices, or upgrade your system board.
This chapter also provides information on several system configuration
parameters that are set by jumpers on the system board. However,
these parameters do not usually require change.
Use the EXPRESSBUILDER CD-ROM to create the device driver and
SSU diskettes.

3-2 Configuring Your System

BIOS Setup Utility
The BIOS Setup Utility is used to change system configuration
parameters. This utility has some unique parameters and many
parameters that are also configurable with the SSU. The utility is
resident in the system FLASH memory and does not require a diskette
or an operating system present to run. However, parameters set with
the BIOS Setup Utility that can also be set with the SSU, will be
overwritten by the SSU the next time the SSU is run.

Using the BIOS Setup Utility
You access the BIOS Setup utility when you turn on or reboot your
system. To run the BIOS Setup Utility, perform the following procedure:
1. Power-on or reboot the system. “Press to enter SETUP”
displays.
2. Press F2. The BIOS Setup Utility starts and the Main Menu is
displayed. The menu bar at the top of the Main Menu lists the
following selections:
Menu

Use

Main

Use this menu for basic system configuration.

Advanced

Use this menu for setting the Advanced Features
available on your system.

Security

Use this menu to set User and Supervisor
Passwords and the Backup and Virus-Check
reminders.

Server

Use this menu for configuring Server
Management features.

Boot

Use this menu to configure Boot Device priority.

Exit

Exits the current menu.

Use the arrow keys to select a menu or an item on a displayed
menu. Press the value keys (listed in the table below) to cycle
through the allowable values for the selected field. Use the Exit
menu’s “Save Values” selection to save the current values on all the
menus.
To display a submenu, position the cursor on a selection that has a
submenu and press ENTER. Selections with submenus are preceded
by an arrow.
Refer to the following table for information on the keys you use with
BIOS Setup. These keys are also listed at the bottom of the Setup
menu.

Configuring Your System

3-3

Key

Function in Setup Menu

F1 or Alt-H

Get Help about an item.

ESC

Exit the current menu and return to the previous
menu.

Left or right arrow
keys

Move between menus.

Up or down arrow
keys

Move cursor up and down. The cursor moves only
to the settings that you can change.

HOME or END

Move cursor to top or bottom of window.

PAGE UP or PAGE
DOWN

Move cursor to next or previous page.

F5 or -

Select the previous value for the field.

F6 or + or SPACE

Select the next value for the field.

Load default configuration values for this menu.

F10

Save configuration values and exit.

ENTER

Execute command or Select ➨ submenu.

BIOS Setup Configuration Settings
The BIOS Setup Configurations tables show the default settings for the
BIOS Setup Utility and provides a place for you to record any changes
you make to these settings. Recommended values are bold in the
following tables.

3-4 Configuring Your System

Main Menu
Feature

Choices

Description

System Time

HH:MM:SS

Sets the system time.

System Date

MM/DD/YYYY

Sets the system date.

Legacy Diskette A:

Disabled
360KB
1.2 MB
720KB
1.44/1.25 MB
2.88 MB

Selects the diskette type.
The 1.25 MB diskette requires
a 3-mode diskette drive.

Legacy Diskette B:

Disabled
360KB
1.2 MB
720KB
1.44/1.25 MB
2.88 MB

Selects the diskette type.

Primary IDE Master

Press ENTER

Refer to “Primary IDE
Master and Slave
Submenu.”

Primary IDE Slave

Press ENTER

Refer to “Primary IDE
Master and Slave
Submenu.”

Secondary IDE
Master

Press ENTER

Refer to “Secondary IDE
Master and Slave
Submenu.”

Secondary IDE Slave

Press ENTER

Refer to “Secondary IDE
Master and Slave
Submenu.”

Keyboard Features

Press ENTER

Refer to “Keyboard
Submenu.”

Processor Settings

Press Enter

Refer to "Processor Settings
Submenu."

Language

English (US)
Spanish,
Italian
French,
German

Selects which language
BIOS displays.

Your Setting

Configuring Your System

3-5

Primary IDE Master and Slave Submenu
Feature

Choices

Description

Type

Auto

Auto allows the system to
attempt auto-detection of
the drive type.
None informs the system
to ignore this drive.
CD ROM allows the
manual entry of fields
described below.
Determines that a
removable IDE drive is
installed. IDE allows the
manual entry of fields
described below.
Determines that a
removable ATAPI drive is
installed. ATAPI allows
the manual entry of fields
described below.
User allows the manual
entry of all fields
described below.

None
CD-ROM
IDE Removable

ATAPI Removable

User

Multi-Sector Transfer

Disabled
2, 4, 8, or 16
sectors

Determines the number
of sectors per block for
multi-sector transfers.
This field is informational
only for Type Auto.

LBA Mode Control

Disabled
Enabled

Enabling LBA causes
logical block addressing
to be used in place of
cylinders, heads, and
sectors.
This field is informational
only for Type Auto.

32 Bit I/O

Disabled
Enabled

Enabling allows 32 bit
IDE data transfers.
This field is informational
only for Type Auto.

Transfer Mode

Standard
Fast PIO 1
Fast PIO 2
Fast PIO 3
Fast PIO 4
FPIO 3/DMA 1
FPIO 4/DMA 2

Selects the method for
moving data to and from
the drive.
This field is informational
only for Type Auto.

Ultra DMA Mode

Disabled
Enabled
Mode 0
Mode 1
Mode 2

Selects the Ultra DMA
Mode for moving data to
and from the drive.
Autotype the drive to
select the optimum
transfer mode.

3-6 Configuring Your System

Your Setting

Secondary IDE Master and Slave Submenu
Feature

Choices

Description

Type

Auto

Auto allows the system to
attempt auto-detection of
the drive type.
None informs the system to
ignore this drive.
CD ROM allows the manual
entry of fields described
below.
Determines that a
removable IDE drive is
installed. IDE allows the
manual entry of fields
described below.
Determines that a
removable ATAPI drive is
installed. ATAPI allows the
manual entry of fields
described below.
User allows the manual
entry of all fields described
below.

None
CD-ROM
IDE Removable

ATAPI

User

Your Setting

Multi-Sector Transfer

Disabled
2, 4, 8, or 16
sectors

Determines the number of
sectors per block for multisector transfers.
This field is informational
only for Type Auto.

LBA Mode Control

Disabled
Enabled

Enabling LBA causes logical
block addressing to be used
in place of cylinders, heads,
and sectors.
This field is informational
only for Type Auto.

32 Bit I/O

Disabled
Enabled

Enabling allows 32 bit IDE
data transfers.
This field is informational
only for Type Auto.

Transfer Mode

Standard
Fast PIO 1
Fast PIO 2
Fast PIO 3
Fast PIO 4

Selects the method for
moving data to and from
the drive.
This field is informational
only for Type Auto.

Ultra DMA Mode

Disabled
Enabled

Selects the Ultra DMA Mode
for moving data to and from
the drive. Autotype the
drive to select the optimum
transfer mode.

Configuring Your System

3-7

Keyboard Submenu
Feature

Choices

Description

NumLock

On
Off

Selects power-on state
for Num Lock.

Key Click

Disabled
Enabled

Enables or disables key
click.

Keyboard autorepeat rate

13.3/sec
10/sec
6/sec
2/sec

Keyboard autorepeat delay

1/4 sec
1/2 sec
3/4 sec
1 sec

30/sec
26.7/sec
21.8/sec
18.5/sec

Your Setting

Selects key repeat rate.

Selects delay before key
repeat.

Processor Settings Submenu
Feature

Choices

Description

CPU Speed
Settings

Processor Speed List

Processor speed list is
determined by the speed
of the processor(s)
installed. Select speed to
match speed of installed
processor(s). Caution:
DO NOT select a speed
above the speed of the
installed processor(s).

Processor Retest

No
Yes

Select Yes if you want
the BIOS to clear old
processor status and
retest all processors on
next boot.

Processor Serial
Number

Disabled
Enabled

Controls detection of
processor serial number.
Note: displays only
when Pentium III is
installed.

Memory Cache

Enabled
Disabled

Enables processor
cache.

3-8 Configuring Your System

Your Setting

Advanced Menu
Feature

Choices

Description

Installed OS

Other
Win95

Select the operating system
installed in your system.

Reset Configuration
Data

No
Yes

Select Yes if you want to
clear the extneded system
configuration data (ESCD)
area during next boot.
System automatically resets
to No in next boot.

PCI Configuration

Press ENTER

Refer to “PCI Configuration
Submenu.”

Integrated
Peripherals
Configuration

Press ENTER

Refer to “Intergrated
Peripherals Configuration
Submenu.”

Advanced Chipset
Control

Press ENTER

Refer to Advanced Chipset
Control Submenu.”

Use Multiprocessor
Specification

1.1
1.4

Selects the version of
multiprocessor specification
to use. Some operating
systems require version 1.1.

Large Disk Access
Mode

LBA
CHS

Select LBA for IDE drives.
This only effects IDE drives
with partitions greater than
512 Mbytes.

Delay on Option
ROMs

Disabled
Enabled

Forces a short delay at the
end of each Option ROM
scan.

Your Setting

Configuring Your System

3-9

PCI Configuration Submenus
This submenu should only be changed by qualified technical personnel.

! CAUTION

Leave PCI Configuration Submenu at factory-default
settings. This submenu should only be changed by a
technically qualified person.

PCI Configuration Submenu
Feature

Choices

Description

PCI Device,
Embedded SCSI
Devices

Press ENTER.

N/A

Option ROM Scan

Enabled
Disabled

Enables option ROM scan
of the selected device.

Enable Master

Enabled
Disabled

Enabled selects the device
as a PCI bus master.

Latency Timer

Default
0020h
0040h
0060h
0080h
00A0h
00C0h
00E0h

Minimum guaranteed time,
in units of PCI bus clocks,
that a device may be master
on a PCI bus.

Your Setting

PCI Device, Slot 1 - Slot 4 Submenus
This submenu should only be changed by qualified technical personnel.

! CAUTION

Leave PCI Device Submenu at factory-default settings.
This submenu should only be changed by a technically
qualified person.

PCI Device Submenu
Feature
Enable Master
Latency Timer

Choices
Enabled
Disabled
Default
020h
040h
060h
080h
0A0h
0C0h
0E0h

3-10 Configuring Your System

Description
Enables selected device as a
PCI bus master.
Minimum guaranteed time,
in units of PCI bus clocks,
that a device may be master
on a PCI bus.

Your Setting

Integrated Peripheral Configuration Submenu
Feature

Choices

Description

COM 1:

Disabled
Enabled
Auto
OS Controlled

Auto forces BIOS to
configure the port.
OS Controlled forces OS to
configure the port. If this
COM port is used for
Console Redirection make
sure I/O and IRQ are
identical to the values in
the server Setup Menu.

Base I/O Address

3F8
2F8
3E8
2E8

Selects the base I/O
address for COM port A.

Interrupt

IRQ 4
IRQ 3

Selects the IRQ for COM
port A.

COM 2:

Disabled
Enabled
Auto
OS Controlled

Auto forces BIOS to
configure the port.
OS Controlled forces OS to
configure the port. If this
COM port is used for Console
Redirection make sure I/O
and IRQ are identical to the
values in the server Setup
Menu.

Base I/O Address

3F8
2F8
3E8
2E8

Selects the base I/O
address for COM port B.

Interrupt

IRQ 4
IRQ 3

Selects the IRQ for COM
port B

Parallel Port

Disabled
Enabled
Auto
OS Controlled

Auto forces BIOS to
configure the port.
OS Controlled forces OS to
configure the port.

Mode

Output only
Bi-directional
EPP
ECP

Selects parallel port mode.

Base I/O Address

378
278

Selects the base I/O
address for LPT port.

Interrupt

IRQ 5
IRQ 7

Selects the IRQ for LPT
port.

DMA channel

DMA 1
DMA 3

Selects the DMA for LPT
port.

Floppy disk
controller

Disabled
Enabled

Enables onboard diskette
controller.

(Serial Port A)

(Serial Port B)

Your Setting

Configuring Your System

3-11

Advanced Chipset Control
Feature

Choices

Description

640 – 768K

Disabled

If enabled, ISA Master and
DMA cycles are forwarded
to PCI.

Enabled
Delayed
Transaction

Disabled

Passive Release

Disabled
Enabled

Enabled

Your Setting

Enable the delayed
transaction mechanism
when PIIX4 is target of a
PCI transaction.
Enable the Passive Release
mechanism on PHOLD#
signal when PIIX4 is a PCI
MASTER.

Security Menu
Note: Enabling the Administrator Password field
requires a password for entering Setup. The
passwords are not case sensitive.
Feature

Choices

Description

User Password is

Clear
Set

Status only; user cannot
modify. Once set, this can
be disabled by setting it to
a null string, or by clearing
password jumper on
system board (see System
Board Jumpers in
Chapter 3).

Administrator
Password is

Clear
Set

Status only; user cannot
modify.

Set User
Password

Press ENTER

When the key is
pressed, the user is
prompted for a password;
press ESC key to abort.
Once set, this can be
disabled by setting it to a
null string, or by clearing
password jumper on
system board (refer to
System Board Jumpers in
this chapter).

3-12 Configuring Your System

Your Setting

Security menu (Continued)
Feature

Choices

Description

Set Supervisor
Password

Press ENTER

Password on
Boot

Disabled
Enabled

Requires password entry
before boot. System will
remain in secure mode
until password is entered.
Password on Boot takes
precedence over Secure
Mode Boot.

Diskette Access

Administrator
User

Controls access to diskette
drives.

Fixed Disk Boot
Sector

Normal
Write Protect

Write-protects boot sector
on hard disk to protect
against viruses.

Secure Mode
Timer

Disabled
1 min
2 min
5 min
10 min
20 min
1 hr
2 hr

Period of key/PS/2 mouse
inactivity specified for
secure mode to activate. A
password is required for
secure mode to function.
Cannot be enabled unless
at least one password is
enabled.

Secure Mode
Hot Key
(Ctrl-Alt- )

[]
[A, B, ..., Z]

Key assigned to invoke the
Quicklock feature. Cannot
be enabled unless at least
one password is enabled.

Secure Mode
Boot

Disabled
Enabled

System will boot in secure
mode. The user must
enter a password to unlock
the system. Cannot be
enabled unless at least one
password is enabled.

Your Setting

Configuring Your System

3-13

Security menu (Continued)
Feature

Choices

Description

Video Blanking

Disabled
Enabled

Blank video when secure
mode is activated. The
user must enter a
password to unlock the
system. Cannot be
enabled unless at least one
password is enabled.

Floppy Write
Protect

Disabled
Enabled

When secure mode is
activated, the diskette
drive is write protected.
The user must enter a
password to disable.
Cannot be enabled unless
at least one password is
enabled.

Feature

Choices

Description

System
Management

Press ENTER

Refer to “System
Management Submenu.”

Console
Redirection

Press ENTER

Refer to “Console
Redirection Submenu.”

PCI IRQs to IOAPIC mapping

Disabled
Enabled

If enabled, BIOS will
describe direct PCI
interrupt connections to
IO APIC in multiprocessor
table. Do not enable if OS
does not support this
feature.

Processor Retest

No
Yes

Select Yes to have BIOS
clear all processor status
and retest the processor(s)
on bootup.

PERR#
Reporting

Disabled
SMI Only
SMI & NMI

If selected, system will
detect and report PERR on
PCI buses.

SERR#
Reporting

Disabled
Enabled

If enabled, system will
detect and report SERR on
PCI buses.

Your Setting

Server Menu

3-14 Configuring Your System

Your Setting

System Management Submenu
Feature

Choices

Description

System Event
Logging

Disabled
Enabled

When enabled,.BIOS and
BMC will log system
events.

Clear Event Log

No
Yes

Yes clears the system
Event log.

Sever
Management
Info

Press ENTER

Refer to “System
Management Info
Submenu.”

EMP Password
Switch

Disabled

This field enables or
disables EMP Password.

EMP ESC
Sequence

Refer to Appendix B.

EMP Hangup
Line String

Refer to your modem
documentation.

Modem Init
String

Refer to your modem
documentation.

High Modem Init
String

Refer to your modem
documentation.

EMP Access
Mode

Disabled

Enabled

Your Setting

Always Active
Pre-Boot Only
Enabled
EMP Restricted
Mode Access

Disabled

EMP Direct
Connect/Modem
Mode

Direct Connect

Enabled

Modem Mode

Configuring Your System

3-15

Server Management Information Submenu
The user cannot modify any items on this menu. If items require changes, consult your
system administrator.
Feature

Choices

Description

Board Part
Number

N/A

Information field only

Board Serial
Number

N/A

Information field only

System Part
Number

N/A

Information field only

System Serial
Number

N/A

Information field only

Chassis Part
Number

N/A

Information field only

Chassis Serial
Number

N/A

Information field only

BMC Revision

N/A

Information field only

Primary HSBP
Revision

N/A

Information field only

3-16 Configuring Your System

Your Setting

Console Redirection Submenu
Feature

Choices

Description

COM Port
Address

Disabled
3F8
2F8
3E8

When enabled, console
redirection uses the I/O
port specified. Make sure
these values are identical to
those of serial port A and B in
the Peripheral Configuration
Setup Menu.

IRQ #

None
3
4

When console redirection
is enabled, this displays
the IRQ assigned per the
address chosen in the
COM Port Address field.

Baud Rate

9600
19.2k
38.4k
115.2k

Communications line
dependent.

Console Type

PC ANSI
VT100

Communications line
dependent.

Flow Control

No Flow Control
CTS/RTS
XON/XOFF
CTS/RTS + CD

Communications line
dependent.

Feature

Choices

Description

Boot Device
Priority

Press ENTER.

Refer to “Boot Device
Priority Submenu.”

Hard Drive

Press ENTER.

Refer to “hard Drive
Submenu.”

Removable
Devices

Press ENTER.

Refer to “Removeable
Devices Submenu.”

Your Setting

Boot Menu
Your Setting

Configuring Your System

3-17

Boot Device Priority Submenu
Use the up or down arrow keys to select a device, then press the <+> or
<-> keys to move the device higher or lower in the boot priority list.
Boot Device Priority Submenu
Boot Priority

Device

Description

Removable Devices

Attempts to boot from a
removable media device.

ATAPI CD-ROM
Drive

Attempts to boot from an
ATAPI CD-ROM drive.

Hard Drive

Attempts to boot from a
hard drive device.

LANDesk® Service
Agent

Attempts to boot from
diagnostic boot partition of
the flash memory.

Your Setting

IDE Hard Drive Submenu
For options on this menu, use the up or down arrow keys to select a
device, then press the <+> or <-> keys to move the device higher or
lower in the boot priority list.
Hard Drive Submenu
Option
1. Other Bootable
Device

Description
Covers all the boot devices that are not reported to the system BIOS
through the BIOS boot specification mechanism. This includes all
PCI cards that are not bios boot compliant (legacy) as well as ISA
cards that are not PnP compliant. ISA legacy cards will boot first
before non bios boot compliant PCI cards (in scan order from lowest
slot to highest).

2. Hard Drive #1 (or
actual drive string)

IDE drives will have a suffix attached to the drive ID string:
PM - hard drive on Primary Master Channel
PS - hard drive on Primary Slave Channel
SM - hard drive on Secondary Master Channel
SS - hard drive on Secondary Slave Channel
SCSI CD-ROMs will be displayed here because the onboard
Symbios SCSI bios treats CD-ROMs as hard drives.
SCSI removable drives will also appear here.

Removable Devices
For options on this menu, use the up or down arrow keys to select a
device, then press the <+> or <-> keys to move the device higher or
lower in the boot priority list.
Option

Description

1. Legacy Floppy Drive

Refers to the onboard 3.5” floppy drive.

3-18 Configuring Your System

Exit Menu
You can make the following selections on the Exit Menu. Select an
option using the up or down arrow keys, then press to execute
the option. Pressing does not exit this menu. You must select one
of the items from the menu or menu bar to exit.
Choices

Description

Exit Saving Changes

Exits after writing all modified Setup item values to CMOS.

Exit Discarding Changes

Exits leaving CMOS unmodified.

Load Setup Defaults

Loads default values for all Setup items.

Load Custom Defaults [ENTER]

Loads settings from custom defaults.

Save Custom Defaults [ENTER]

Saves present Setup values to custom defaults.

Discard Changes

Reads the previous value of all Setup items from CMOS.

Save Changes

Writes all Setup item values to CMOS.

Configuring Your System

3-19

Symbios Configuration Utility
The Symbios Configuration Utility detects the two SCSI host adapters
located on the system board. Use the utility to:
!

Change adapter and SCSI device default values

Check and/or change SCSI device settings that may conflict with
those of other devices in the server.

Perform low-level formatting or verify operations on SCSI disk drives.

Running the Symbios Configuration Utility
1. Power-on the system. The system boots up.
2. When this message appears on the video monitor:
Press Ctrl-C to start the Symbios Configuration Utility

Press Ctrl+C to run this utility.
3. The utility starts and the Main Menu displays.
Symbios Configuration Utility Main Menu
Adapter

Port
Number

IRQ Level

SYM53C875

F800

SYM53C875

F400

Status

NVRAM
Found

Current

Next Boot

On*

Yes

On*

Yes

Change Adapter Status – Press ENTER twice to change adapter Next Boot Status.
Adapter Boot Order – Press ENTER to select and change boot order of each SCSI adapter.
Additional Adapter Configuration – Not used.
Display Mode-Verbose – Press ENTER to change display mode.
Mono/Color – Press ENTER to change display from black/white to color.
Language – Not used.
Help/Quit

*Next Boot Status for this controller must be turned OFF if you install the optional
Mylex AcceleRAID Controller board. Refer to “Change Adapter Status” above.

3-20 Configuring Your System

The following keys are active for all SCSI Configuration screens:
Key

Action

Arrows

Up and down arrows move from
one parameter to another within
a screen.

ENTER

Displays options for a
configurable parameter. Selects
an option.

ESC

Moves back to previous screen or
parameter or EXIT if at the Main
menu.

Changing the Adapter and Device Configurations
The SCSI Configuration Utility Main Menu lists the two onboard SCSI
adapters and shows their current settings. The first adapter listed
controls the operation of the hard disk drives in your system; the
second adapter listed controls any SCSI removable media devices
installed in your system.
1. Using the down arrow key, select the adapter you want to
reconfigure. Press ENTER.
2. Select “Adapter Setup” and press ENTER. The Adapter Setup screen
displays.
Adapter Setup Screen
Your Configuration
Description

Recommended Setting or
Display Only

SCAM Support

Parity

Host SCSI ID

Scan Order

Low to High

Removable media
support

None

CHS Mapping

SCSI Plug and Play Mapping

SYM53C875
1

SYM53C875
2

3. Highlight the function you want to change and press ENTER. You
will be prompted to save changes when you exit the configuration
utility.

Configuring Your System

3-21

To change device configuration parameters, perform the following steps:
1. At the SCSI Configuration Utility Main Menu, select the adapter
which connects to the SCSI device you are reconfiguring. The first
adapter listed controls the operation of the hard disk drives; the
second adapter controls any SCSI removable media devices installed
in your system. Press ENTER.
2. Select “Device Selections” and press ENTER. The Devices 0 to 7
screen displays.
3. Select the SCSI device you are reconfiguring and press ENTER. If
you are configuring SCSI Hard Disk Drives, refer to the SYM53C875
Adapter 1 Table below; if you are configuring SCSI Removable Media
Devices, refer to the SYM53C875 Adapter 2 Table below for
recommended settings.
SYM53C875 Adapter 1 – SCSI Hard Disk Drives
Description

Recommended Setting
or Display Only

Device Selections

Press ENTER for menu.
Select device and press
ENTER.

Sync Rate

Width (bits)

Disconnect

Read/Write I/O timeout
(secs)

Scan for device at boot time

Yes

Scan for SCSI LUNS

Queue Tags

3-22 Configuring Your System

Your Configuration
Dev0

Dev1

Dev2

Dev3

SYM53C875 Adapter 2 – SCSI Removable Media Devices
Description

Recommended Setting
or Display Only

Device Selections

Press ENTER for menu.
Select device and press
ENTER.

Sync Rate

Width (bits)

Disconnect

Read/Write I/O timeout
(secs)

Your Configuration
Dev0

Dev1

Dev2

Dev3

Scan for device at boot time

Yes

Scan for SCSI LUNS

Queue Tags

4. Highlight the function you want to change and press ENTER. You
will be prompted to save changes when you exit the configuration
utility.
Note: If you wish to format a disk or verify disk media,
select “Format” or “Verify” from the Device Setup menu.

Configuring Your System

3-23

Optional RAID Controllers
One of the options available for your system is a RAID controller. The
RAID controller gives your system the added security of fault tolerance.
Two RAID controllers are available for use in your system:
!

Mylex AcceleRAID 150 (SecuRAID 110) Controller

Mylex AcceleRAID 250 (SecuRAID 210) Controller

Mylex AcceleRAID Controller
Factory Installed Controller
If you order a system with the Mylex AcceleRAID controller, the system
is pre-configured at the factory. Refer to the “RAID Configurations” table
below to determine how the RAID controller was configured at the
factory. If you want to reconfigure disk arrays and logical drives, you
must run the Mylex AcceleRAID BIOS Configuration Utility; if you want
to change the RAID level, you must run the Mylex Disk Array Controller
Utilities (DACCF) software. Refer to the Mylex AcceleRAID
documentation included with your system for information on running
the Mylex AcceleRAID BIOS Configuration Utility and the DACCF
Utility.
Mylex AcceleRAID RAID Configurations
Number of Hard Drives

RAID Level
Configured

Hard Drives
in Array

Description

JBOD

JBOD (RAID 0) JBOD is an acronym for Just
a Bunch Of Disks. Each drive can operate
independently as with a common host bus
adapter; or multiple drives may be spanned
and seen as a single very large drive. No
redundancy is provided.

Mirroring (RAID 1) Drives are paired and
mirrored. All data is 100% duplicated on an
equivalent drive (fully redundant).

Striping with Parity (RAID 5) Data is striped
across several physical drives. Parity
protection is used for data redundancy.

3 plus 1 hot
spare drive

Striping with Parity (RAID 5) Data is striped
across three physical drives. Parity protection
is used for data redundancy. This drive is used
as the “Hot Spare.”

3-24 Configuring Your System

Add-on Controller
If you are adding the Mylex AcceleRAID controller to an existing system,
the AcceleRAID BIOS Configuration Utility allows you to configure disk
arrays and logical drives in your system. Since the utility resides in the
AcceleRAID BIOS on the RAID controller, its operation is independent of
the operating system in your server. Refer to Chapter 4 in this User’s
Guide for information on installing an add-in option board. Refer to
Chapter 4 of the Mylex AcceleRAID Installation Guide for information
on running the AcceleRAID BIOS Configuration Utility.
Note: Next Boot Status for the first Symbios SYM53C875
controller must be turned OFF if you install the optional
Mylex AcceleRAID Controller board in your system. Refer to
“Symbios Configuration Utility” found earlier in this chapter.

DACCF Configuration Utility
The DACCF utility is included with the RAID controller. The AcceleRAID
controller supports various versions of RAID technology (referred to as
RAID levels). To use any RAID level, you must configure the RAID
controller using the DACCF Configuration Utility prior to installing your
Network Operating System. For an explanation of this utility, refer to
the Mylex Disk Array Controller Configuration Utilities Manual that was
shipped with the controller. Chapter 2 (Preparing the Array) covers array
hardware preparation, configuration, and initialization. After completing
the steps in Chapter 2, you can install your Network Operating System.

Configuring Your System

3-25

Configuring System Board Jumpers
Before You Begin
Only a qualified technical person should perform the procedures in this
section.

! CAUTION

Electrostatic discharge (ESD) can damage the
system board. Modify the system board only at an
ESD workstation. Otherwise, wear an antistatic
wrist strap attached to chassis ground.
The system board jumpers enable you to set specific operating
parameters for your system. A jumper is a small plastic-encased
conductor (shorting plug) that slips over two jumper pins.
The “System board Jumpers” illustration shows the location of the
system board jumpers. The “System Board Jumper Configurations”
table lists the system board jumpers and their factory default settings.
J3J2
11

J
System Board Jumpers

3-26 Configuring Your System

System Board Jumper Summary
Jumper Function

Pins (default in
bold)

What it does at system reset

1-2, Protect

Preserves the contents of NVRAM.

2-3, Erase

Replaces the contents of NVRAM with
the manufacturing default settings.

5-6, Protect

Maintains the current system
password.

6-7, Erase

Clears the password.

9-10, Normal

System attempts to boot using the
BIOS stored in flash memory.

10-11, Recovery

BIOS attempts a recovery boot, loading
BIOS code from a floppy diskette into
the flash device. This is typically used
when the BIOS code has been
corrupted.

13-14, Protect

BIOS boot block is write-protected.

14-15
Erase/Program

BIOS boot block is erasable and
programmable.

1-2, Enable

FRB operation is enabled (system boots
from processor 1 if processor 0 fails).

2-3, Disable

FRB is disabled.

5-6, Enable

Switch installed on chassis indicates
when cover has been removed.

6-7, Disable

Chassis intrusion switch is bypassed.

CMOS clear

Password clear

Recovery Boot

Boot Block Write
Protect

FRB Timer Enable

Chassis Intrusion
Detection

BMC Forced Update 9-10,
Mode
10-11

System boots normally
System tries to boot BMC firmware.

Reserved

2-3

Required. Do Not Change

Reserved

1-2

Required. Do Not Change

Configuring Your System

3-27

Moving System Board Jumpers

! CAUTION
Before doing the procedures in this section, make sure that
your system is powered off and unplug the AC power cord
from the back of the chassis. Failure to disconnect power
before moving the jumpers can result in personal injury and
equipment damage.
Observe static precautions. Use an antistatic wrist strap.

To configure the system board options:
1. Power off the system and remove the left panel as described in
Chapter 4 of this guide.
2. Check to ensure the system power cord is removed from the back of
the system.
3. Locate the position of the jumpers on the system board you are
changing. To change a jumper setting, use a pair of needle-nose
pliers or your fingers to remove the jumper from its current location.
Position the jumper over the two pins for the desired setting and
press it onto the pins. Be careful not to bend the pins. Refer the
System Board Summary table for system board jumper settings.
4. Install the system cover and power up the system.

3-28 Configuring Your System

Resetting the CMOS NVRAM
To reset the CMOS NVRAM:
1. Power down the your system. Remove the left side panel as
described in Chapter 4 of this User’s Guide.
2. Move the CMOS Clear jumper from pins 1-2 to pins 2-3. Refer to
“Configuring System Board Jumpers” to see the location of this
jumper.
3. Power on the system. Wait for POST to complete and for the
messages “Invalid NVRAM setting by” and “Press F2 to enter Setup”
to appear. This automatically reprograms CMOS and RTC to their
default settings.
4. Power off the system.
5. Move the CMOS Clear jumper back to pins 1-2.
6. Replace the left side panel and power on the system.
7. Run the BIOS Setup Utility to check the configuration of your
system.

Clearing and Changing the Passwords
To clear and change the passwords:
1. Power off the system and remove the left panel as described in
chapter 4 of this guide.
2. Move the Password Clear jumper from pins 5-6 to pins 6-7. Refer to
“Configuring System Board Jumpers” to see the location of this
jumper.
3. Power on the system and wait for POST to complete. This
automatically clears the old password.
4. Power off the system.
5. Move the Password Clear jumper back to pins 5-6.
6. Replace the panel and power on the system.
7. To specify a new password run the BIOS Setup Utility as described
earlier in this chapter.

Configuring Your System

3-29

Recovering the BIOS
This procedure should only be performed by qualified technical
personnel.

! CAUTION
Leave Recovery Boot jumper at factory-default setting.
This jumper should only be moved by a technically qualified
person.

Boot Block Write Protect
The jumper at pins 13, 14, and 15 controls whether the BIOS boot
block is protected from being erased and reprogrammed.

! CAUTION

Leave boot block jumper at factory-default setting:
Programming the boot block incorrectly will prevent the
system from booting. Programming should only be done by a
technically qualified person. The procedure requires a special
“Boot Block Update Utility.” Contact your dealer or sales
representative for more information.

Fault Resilient Booting (FRB) Timer Enable Jumper
Fault resilient booting insures the system will not stop from a boot
problem. Two sets of timers are implemented that will automatically
reset the system if the system should halt for some reason.
!

FRB 2 - 5 sec timer. If the primary processor does not come up in 5
seconds the system will automatically reset and switch to the
secondary processor secondary (if installed otherwise it will try to
boot again off of the primary.)

FRB 3 - 7 minute timer. If the system does not make it up to the end
of POST in 7 minutes, the system will automatically reset and try
again. It is assumed that the processor failed regardless of what may
have caused the system to hang. The primary processor is taken off
line and the system will boot off the secondary (if installed otherwise
it will try to boot again off of the primary.) Bad memory or a bad plug
in card may cause a FRB 3 failure.

3-30 Configuring Your System

All failures are logged to the system event log.
The system will remember all FRB errors and display them at the end of
POST until you select the Processor Retest option from the BIOS Setup
utility.

! CAUTION
For normal operation leave FRB Timer Enable jumper at
factory-default setting.

To disable the FRB Timer Enable:
1. Power off the system and remove the left panel as described in
Chapter 4 of this guide.
2. Move the FRB Timer Enable jumper from pins 1-2 to pins 2-3. Refer
to “Configuring System Board Jumpers” to see the location of this
jumper.
3. Replace the panel and power on the system.
4. Power on the system and wait for POST to complete.
5. Run the SSU to configure the system.

Chassis Intrusion Detection Jumper
The chassis contains an alarm switch that sends a notification signal to
the server management software if a cover is removed. The jumper at
pins 5, 6, and 7 controls whether this alarm feature is enabled or
disabled.

! CAUTION
For normal operation leave Chassis Intrusion Detection
jumper at factory-default setting.

To disable the chassis intrusion switch:
1. Power off the system and remove the left panel as described in
Chapter 4 of this guide.
2. Move the chassis intrusion detection jumper from pins 5-6 to pins 67 to disable the alarm switch.
3. Reinstall the side cover for your safety, and connect the power cord
to the system.
4. Power on the system on, and wait for POST to complete.
5. Run the SSU to configure the system.

Configuring Your System

3-31

BMC Forced Update Mode

! CAUTION
Leave BMC Forced Update Mode jumper at factory-default
setting: Setting this jumper incorrectly will prevent the system from
booting. Programming should only be done by a technically qualified
person. Contact your dealer or sales representative for more
information.

3-32 Configuring Your System

4
Upgrading Your System
!

Static Precautions

Preparing Your System for Upgrade

Equipment Log

Removing a Side Panel

Installing a Side Panel

Modifying the System Board

Option Boards

Hard Disk Drives

Front Panel

Removing EMI Shields and Filler Panels

Removable Media Devices

! WARNING
The DC push-button on/off switch on the front panel does not
turn off the system AC power. Also, +5vdc is present on the
system board whenever the AC power cord is connected
between the system and an AC outlet. Before doing the
procedures in this manual, make sure that your system is
powered off and unplug the AC power cord from the back of
the chassis. Failure to disconnect power before opening your
system can result in personal injury and equipment damage.

! CAUTION
Operating your system with the side panels removed can
damage your system components. For proper cooling and
airflow, always replace the side panels before powering on
your system.

Contact your sales representative or dealer for a list of approved
optional peripheral devices.

Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards,
and other components. You can provide some ESD protection by
wearing an antistatic wrist strap attached to chassis ground when
handling system components.
Electronic devices can be easily damaged by static electricity. To
prevent damage, keep them in their protective packaging when they are
not installed in your system.

4-2 Upgrading Your System

Preparing Your System for Upgrade
Depending on the upgrade, you will need one or more of the following
tools:
!

Phillips screwdriver (#1 bit and #2 bit)

Flat-head screwdriver

Small needle nose pliers

Pen or pencil

ESD workstation or antistatic wrist strap (recommended)

Equipment Log
Use the equipment log form located at the end of this manual to record
the model and serial number of your system, all installed options, and
any other pertinent information specific to your system. You will need
this information when configuring your system.

Upgrading Your System

4-3

Removing a Side Panel
To install options in your system, you must remove the side panel on
the left side of the system (as viewed from the front). The side panel on
the right side of the system (as viewed from the front) only has to be
removed when adding removable media devices. The right side panel
removes in the same manner as the left side panel.

! CAUTION
For proper cooling and airflow, do not operate the system with
the side panels removed. Always replace the panels before
powering on the system.

! WARNING
If you are removing the side panel after the system is set up,
you must first power off the system and all external devices.
Unplug the system power cord

To remove a side panel:
1. Power off the system and ensure it is disconnected from the ac wall
outlet.
2. The side panel is secured to the chassis with three screws. Remove
the screws securing the side panel. Save the screws for reattaching
the side panel.
3. Slide the side panel toward the rear of the chassis. This unlocks the
locking fingers behind the side panel.
4. Pull the side panel up and away from the chassis.

4-4 Upgrading Your System

Removing a System Side Panel

Installing a Side Panel
1. Before replacing the side panel, make sure no tools or loose parts
have been left inside the system chassis.
2. Make sure all option boards are firmly seated in their respective slots
and that all interior cables are properly connected.
3. Insert the metal tabs on the top and bottom of the side panel into
their slots on the chassis. Slide the side panel forward as far as it
will go.
4. Replace the three side panel retaining screws.
Note: If your system is already set up, plug the system
back in, reconnect the peripherals, and power on the
peripherals and system.

Upgrading Your System

4-5

Modifying the System Board
The following sections provide procedures for upgrading and
configuring the system board in your system. Topics covered include:
!

Replacing the real-time clock battery

Replacing a Pentium processor

Installing or removing DIMMs.

! CAUTION
Electrostatic discharge (ESD) can damage add-in boards and
other components; place them on an antistatic surface.
Modify the system board only at an ESD workstation.
Otherwise, wear an antistatic wrist strap attached to chassis
ground.

Replacing the Real-time Clock Battery
You may need to replace the real-time clock battery because of its life
span. The battery (Vendor Part #CR2032) is a commodity part available
through many vendors. Notice the plus (+) sign on the battery. This sign
will assist you in correctly positioning the battery on the system board.

! CAUTION
Danger of explosion if battery is incorrectly replaced. Replace
only with same or equivalent type recommended by
manufacturer. Dispose of lithium batteries as required by
local ordinance or as normal waste if no local ordinance
exists. Do not expose the component to excessive heat or fire.
Keep all batteries away from children

! CAUTION
Observe static precautions. Use an antistatic wrist strap.

4-6 Upgrading Your System

B
A

OM06416

Replacing the Real-Time Clock Battery

1. Power off the system and remove the left side panel as described
earlier in this chapter.
2. Insert the tip of a small flat-bladed screwdriver, or equivalent, under
the plastic tab on the San-in plastic retainer (A in figure).
3. Gently push down on the screwdriver to lift the battery (B).
4. Remove the battery from its socket (C).
5. Dispose of the battery according to local ordinance.
6. Remove the new lithium battery from its package, and, being careful
to observe the correct polarity, insert it in the battery socket.
7. Reinstall the plastic retainer on the lithium battery socket.
8. Replace the side panel and turn on the system.
9. Run the BIOS Setup to restore the configuration settings to the realtime clock.

Upgrading Your System

4-7

Replacing a Pentium Processor
This subsection provides the procedure for replacing
(removing/installing) a Pentium II or Pentium III Processor in your
system. The procedures cover upgrading and configuring the Pentium II
Processor in your system. The system board has sockets for two
processors. Each Pentium II processor is packaged in a Single Edge
Contact (S.E.C.) cartridge and each Pentium III processor is packaged
in a Single Edge Contact Cartridge Version2 (SECC2). The cartridge
includes the processor core with an integrated 16 KB primary (L1)
cache; the secondary (L2) cache; a thermal plate; and a back cover. The
primary processor connector is shown at (A) in the illustration below.
The secondary processor connector is shown at (B).

! CAUTION
Electrostatic discharge (ESD) can damage components; place
them on an antistatic surface. Modify the system board using
an antistatic wrist strap attached to chassis ground.

B
A

Replacing the Pentium II Processor

4-8 Upgrading Your System

Removing the Pentium II Processor (S.E.C. Version)

! WARNING
If the system has been running, any processor and heat sink
already installed on the board will be hot. To avoid the
possibility of a burn, let the components cool for 10 minutes
before continuing with the procedures described here.

1. Power off the system and remove the left side panel as described
earlier in this chapter.

! CAUTION
Observe static precautions. Use an antistatic wrist strap. Hold
the processor only by its edges.

2. If your system has one processor and you are replacing it, leave the
termination board intact in the empty secondary processor
connector. Remove the processor you want to replace.
3. If your system has two processors and you are replacing one or both,
remove the appropriate one(s).
4. Press the processor latches toward the center of the S.E.C. cartridge
to free them from the retention module (A).
5. Lift the S.E.C. cartridge upward, out of the retention module.

Removing a Processor

6. Put the processor in a piece of conductive foam and store in an
antistatic package.
7. Proceed to the next section, “Installing the Pentium II Processor.”

Upgrading Your System

4-9

Installing the Pentium II Processor (S.E.C. Version)
1. Power off the system and remove the left side panel as described
earlier in this chapter.

! CAUTION
Observe static precautions. Use an antistatic wrist strap. Hold
the processor only by its edges.

2. If your system has one processor and you are adding a second
processor, then you must remove the termination board in the
empty Slot 1 secondary connector. Press the tabs on the top of the
termination board bracket (A in figure) toward each other to release
them from the retention module. Lift the board bracket and the
terminator board (B) up and out of the retention module, and store it
appropriately.

Removing a Termination Board

3. If your system has one processor and you are replacing it, leave the
termination board intact in the empty Slot 1 secondary connector.
Remove the processor you want to replace. See “Removing the
Pentium II Processor.”
4. If your system has two processors and you are replacing one or both,
remove the appropriate one(s). See “Removing the Pentium II
Processor.”
5. Remove the new processor from its antistatic package and place it
on a grounded, static-free surface or conductive foam pad.
6. Place the thermal pad on top of the processor so that the holes in
the thermal pad line up with the holes in the processor.
7. Position the heat sink on top of the processor.

4-10 Upgrading Your System

8. Install the two clips that secure the heat sink to the processor.

Assembling the Pentium II Processor

9. Position the processor so that the heat sink faces the center of the
system board. Slide the processor into the retention module. Ensure
that the alignment notch on the bottom of the cartridge fits into the
plug in slot. Push down firmly, with even pressure on both sides of
the top, until the cartridge is seated.
10. To lock in the processor, push the latches outward until they click
into place in the retention module (A in figure, below). The latches
must be secured for proper electrical connection of the processor.

Locking in the Processor

11. After you have installed a new processor, you must run the BIOS
Setup Utility (F2) to configure its speed. Refer to Chapter 3,
“Configuring Your System.”
12. Replace the left side panel and power up the system.

Upgrading Your System

4-11

Replacing the Pentium III Processor (SECC2 Version)
Note: The SECC2 processor has an active heat sink that
includes a cooling fan.

! CAUTION
Observe the safety and ESD precautions while performing these
procedures.

1. Power off the system and remove the left side panel as described earlier in this
chapter.
2. If your system has one processor and you are adding a second processor, then you
must remove the termination board in the Slot 1 secondary connector and store it
appropriately.
3. If your system has one processor and you are replacing it, leave the terminator
board intact in the empty secondary processor connector. Remove the processor you
want to replace.
4. If your system has two processors and you are replacing one or both, remove the
appropriate one(s).
5. Tag and disconnect the fan cable from the system board.
6. Pull the processor latches out away from the edges of the SECC2 cartridge to free
them from the Universal Retention Module (URM).
7. Lift the SEC cartridge upward out of the Universal Retention Module (URM) and
place it on a grounded, static-free surface or conductive foam pad.

Removing a Processor

4-12 Upgrading Your System

8. Remove the new processor from its antistatic package and place it on a grounded,
static-free surface or conductive foam pad..
9. Position the processor into the URM. Ensure that the alignment notch on the bottom
of the cartridge fits into the connector key in the slot (A). Push down firmly, with
even pressure on both sides of the top until the cartridge is seated.

Installing a Processor

10. Connect the fan cable to fan connector (B) on the system board.
11. After you have installed a new processor, you must run the BIOS Setup Utility (F2)
to configure its speed. Refer to Chapter 3, “Configuring Your System.”
12. Replace the left side panel and power up the system.

Upgrading Your System

4-13

DIMMs
The system board contains four DIMM sockets labeled 1 through 4.
Each socket can hold a single 72-bit DIMM module with 32MB, 64MB,
128MB, or 256MB of memory. When all four sockets are populated, the
system board supports a maximum of 1 GB of memory with 256MB
DIMMs. A DIMM will always be installed in the bottom socket. When
you install additional DIMMs, you must start with the first empty
socket above DIMMs already installed. When you remove DIMMs, you
must start with the first DIMM socket closest to the top edge of the
system board.

4
3
2
1

DIMM Locations

4-14 Upgrading Your System

Memory DIMM Configurations
This table lists the distribution of DIMMs for specific memory
configurations.
System
Capacity
(MB)
32
64
64
96
96
128
128
128
128
160
160
160
192
192
192
192
224
224
224
256
256
256
256
256
288
288
320
320
320
352
384
384
384
416
448
512
512
640
768
768
896
1024

Capacity per DIMM slot (MB) Any DIMM Slot Order
Slot 1
32
32
64
32
64
32
64
64
128
64
64
64
64
64
128
128
64
128
128
64
128
128
128
256
128
128
128
128
128
128
128
128
256
128
128
128
256
256
256
256
256
256

Slot 2

Slot 3

Slot 4

32
32
32
32
32
64

32
32
32

64
32
64
64
64
32
64
64
32
64
64
64
64
128

32
32
32
32
64
32
64
32
32
64
32
64

32
32

64
128
64
128
128
128
128
128
128
128
128
128
256
256
256
256
256
256

64
32
64
32
64
64
64
128

128
128
128
128
128
256
256
256

32
32
32

64
32

64
32
32
64

32
64
128

128
128
256

Upgrading Your System

4-15

Installing DIMMs
1. Power off the system and remove the left side panel as described
earlier in this chapter.

! CAUTION
Observe static precautions. Use an antistatic wrist strap. Hold
DIMMs only by their edges.

2. Holding the DIMM module only by the edges, remove it from its
antistatic package.
3. Position the DIMM so that the two notches in the bottom edge of the
DIMM align with the keyed socket.

4
3
2
1

Inserting Memory DIMMs

4. Insert the bottom edge of the DIMM into the socket, and press down
firmly on the DIMM until it seats correctly.
5. Gently push the plastic ejector levers on the socket ends to the
upright position.
6. Repeat the steps to install each DIMM.
7. Replace the left side panel and turn on the system.

4-16 Upgrading Your System

Removing DIMMs

! CAUTION
Use extreme care when removing a DIMM. Too much
pressure can damage the socket slot. Apply only enough
pressure on the plastic ejector levers to release the DIMM

1. Power off the system and remove the left side panel as described
earlier in this chapter.
2. Gently push the plastic ejector levers out and down to eject a DIMM
from its socket.
3. Hold the DIMM only by its edges, being careful not to touch its
components or gold edge connectors. Carefully lift it away from the
socket, and store it in an antistatic package.
4. Repeat the above steps to remove the remaining DIMMs.
5. Replace the side panel and turn on the system.

Upgrading Your System

4-17

Option Boards
This section describes how to install and remove ISA and PCI option
boards. The system board has two ISA bus expansion slots and four PCI
bus expansion slots. One of the ISA connectors shares a chassis
expansion slot with a PCI connector.
The high-performance PCI local bus allows the adoption of newer
networking technology, such as 100 M/second Ethernet NICs, with a
minimum of effort and without concern for I/O bottlenecks. The PCI
local bus offers up to 133 B/second bandwidth.

PCI 1
PCI 2
PCI 3
PCI 4
ISA 1
ISA 2

PCI and ISA Slot Locations

Installation Considerations
Newer adapters, designed for Plug-and-Play systems, are automatically
configured by the system without any user intervention. Older ISA
adapters must be manually configured as detailed below. Once the
manual configuration is complete, the Plug-and-Play adapters are
configured around the manually configured adapters without causing
any resource conflicts.
ISA adapters can be Plug-and-Play. ISA adapters that are not Plug-andPlay must be manually configured following the instructions supplied
with the board. The configuration is defined to the system by creating
the ISA configuration file when running the SSU. If you are adding a
non-Plug and Play ISA option board, run the SSU before installing the
board. For details on running the SSU, refer to Appendix B.

4-18 Upgrading Your System

Controller/Adapter Hardware Configurations
This table lists the option boards you may add to your system that
require specific installation slots and provides information on memory
and I/O addressing and assigned interrupt request number (IRQ).
Option Board Hardware Configurations
Option Board

IRQ

Memory
Address

I/O
Address

Option Slot

SecuRAID 110 (Mylex
AcceleRAID 150)

Set by BIOS

PCI Slot 2 (see PCI/ISA
Slot Location illustration
above)

SecuRAID 210 (Mylex
AcceleRAID 250)

Installing an Option Board
1. Power off the system and remove the left side panel as described
earlier in this chapter.
2. Remove and save the expansion slot screw and cover.

A
B

Removing the Expansion Slot Screw and Cover

! CAUTION
Observe static precautions. Use an antistatic wrist strap.

3. Remove the option board from its protective wrapper, holding the
board only by the edges. Do not touch the board components or the
gold connectors.
4. Record the option board serial number in the equipment log.
5. Set any board jumpers or switches as described in the
documentation that comes with the option board.
Upgrading Your System

4-19

6. Refer to the documentation accompanying the option board for
information on whether the board is a PCI or ISA board. Refer to
“Option Board Hardware Configurations” table to determine the
recommended option board slot assignment and configuration
parameters.
Note: If you are adding a non-Plug and Play Legacy ISA
option board, run the SSU before installing the board. For
details on the SSU, refer to Appendix B.
7. Holding the board by its top edge or upper corners, firmly press the
board into an expansion slot on the system board. The tapered foot
of the option board retaining bracket must fit into the mating slot in
the expansion slot .

A
B

Installing an Option Board

8. Align the rounded notch in the retaining bracket with the threaded
hole in the expansion slot frame. The retaining bracket fits into the
space that was occupied by the expansion slot cover.
9. Reinstall the screw in the threaded hole. Be sure to push the bracket
slot up against the screw before you tighten it. If this is not done, the
bracket may interfere with an adjacent bracket.
10. Connect any external cables (if they are needed) to the installed
option board.
11. Replace the left side panel and power on the system.

4-20 Upgrading Your System

Removing an Option Board
Note: Expansion slot covers must be installed on all
vacant slots to maintain the electromagnetic emissions
characteristics of the system and to assure proper cooling of
the system components.

1. Power off the system and remove the left side panel as described
earlier in this chapter.
2. Disconnect any cables attached to the option board you are
removing.
3. Remove and save the option board retaining bracket screw
4. Hold the board at each end and carefully rock it back and forth until
the edge connectors pull free. Make sure that you do not scrape the
board against other components.
5. Remove the board from the expansion slot and place it in an
antistatic wrapper. If you are replacing a board, go to "Installing an
Option Board" earlier in this chapter, otherwise continue.
6. Install an expansion slot cover over the vacant slot using the
previously removed screw.
7. Replace the left side panel and power on the system.
8. If you removed a non-Plug-and-Play ISA option board, run the SSU
to configure the system as described in the “Configuring Your
System” chapter.

Upgrading Your System

4-21

Hard Disk Drives
Your system supports a variety of SCSI hard disks. Contact your sales
representative or dealer for a list of approved devices. The internal hard
disk drives are located in the 3.5-inch drive bay (A).

A
1
2
3
4

3.5-Inch Drive Bay Locations

If you are adding or removing a SCSI hard disk device, consider the
following:
!

The system uses single-ended SCSI host adapters and supports
single-ended or low Voltage Differential (LVD) drives. The hard disk
SCSI address assignment is:
Bay

Device

SCSI ID
Address

First Hard Disk

Second Hard Disk

Third Hard Disk

Fourth Hard Disk

4-22 Upgrading Your System

Installing an Internal Hard Disk Drive
1. Power off the system and remove the left side panel as described
earlier in this chapter.

! CAUTION
Observe static precautions. Use an antistatic wrist strap.

2. Remove the 3.5-inch hard disk drive from its protective wrapper.
Record the drive model and serial number in the equipment log.
3. Set any drive jumpers or switches before you install the drive. See
the documentation that comes with the device for jumper or switch
information.
Note: Ensure all terminators and “TE” jumpers are
removed from hard disk drives before they are installed.

! CAUTION
If a drive bezel is installed, it must be removed because it
blocks the airflow around the drive. If the drive comes with
drive rails, do not use them. Remove any rails already
attached.

4. Remove the three screws holding the 3.5-inch drive bay to the rear of
the chassis.
5. Disconnect the power and signal cables from any installed drives.
6. Swing the drive bay out of the chassis.
7. Slide the drive bay towards the top of the chassis until the tabs on
the bay are free from the chassis. Remove the drive bay from the
chassis and place it on an antistatic surface.
8. Slide the drive into the bay until the screw holes line up. It may be
necessary to temporarily loosen the mounting screws on the already
installed drives to position the new drive. Secure the drive to the bay
with the four supplied screws.

Upgrading Your System

4-23

1
2
3
4

Removing the Disk Drive Bay

9. Replace the 3.5-inch drive bay. Insert the tabs into their slots on the
chassis. Slide the drive bay towards the bottom of the chassis until
the tabs hit their stops.
10. Connect the signal and power cables to the drives. All device power
cables are labeled and must be installed in specific locations as
shown below:
Drive Location

Power Connector

1 (HD0)

2 (HD1)

3 (HD2)

4 (HD2)

Any available
power connector

11. Swing the drive bay into the chassis and replace the three screws on
the drive bay.
12. Replace the left side panel and power on the system. Configure the
system as described in Chapter 3, “Configuring Your System.”

4-24 Upgrading Your System

1
2
3
4

Cabling the Disk Drives

Removing an Internal Hard Disk Drive
1. Power off the system and remove the left side panel as described
earlier in this chapter.
2. Disconnect the signal and power cables from the back of the drive. It
is necessary to completely remove the cables from all the drives
before the drive can be removed.
3. Remove the three screws holding the 3.5-inch drive bay to the
chassis.
4. Swing the drive bay out of the chassis.
5. Slide the drive bay towards the top of the chassis until the tabs on
the bay are free from the chassis. Remove the drive bay from the
chassis and place it on an antistatic surface.
6. Remove the hard disk drive by removing the four screws that secure
the drive to the drive bay.
7. Replace the 3.5-inch drive bay. Insert the tabs into their slots on the
chassis. Slide the drive bay towards the bottom of the chassis until
the tabs hit their stops.
8. Connect the signal and power cables to the drives.
Note: Verify that all cables are seated and routed properly.

9. Replace the three screws on the drive bay. Replace the left side panel
and power on the system.
10. Remove the drive serial number from the equipment log.

Upgrading Your System

4-25

Front Panel
The plastic front panel assembly is a one piece assembly. The
appropriate removable filler panels are attached to the corresponding
EMI shields. If you are installing peripheral devices in the external bays
above the 3.5-inch floppy disk drive, you must remove the front cover
along with the corresponding filler panel and EMI shield.

Removing the Front Panel
Note: The front panel is secured with six locking tabs.

1. Power off the system and remove the side panels as described earlier
in this chapter.
2. Remove the front panel by carefully pulling it off the front of the
system chassis. Use an even amount of pressure around the edges of
the panel.

Removing the Front Panel

4-26 Upgrading Your System

Installing the Front Panel
1. Align the front panel tabs with the slots in the front of the chassis.
2. Press the front panel onto the front of the system chassis until the
tabs snap into their slots.
3. Install the side panels as described earlier in this chapter.
4. Power on the system as described earlier in this chapter.

Installing the Front Panel

Upgrading Your System

4-27

Removing EMI Shields and Filler Panels
1. Power off the system and remove the front panel as described earlier
in this chapter.
2. Locate the EMI (Electromagnetic Interference) shield and filler panel
covering the bay into which you are installing a peripheral device.
The filler panel is released by pressing on its sides and removing it
from the slots in the EMI shield. Save the panel for reinstallation.
3. The EMI shield is attached to the front of the chassis be two screws.
Remove the screws and EMI shield covering the bay into which you
are installing a peripheral device. Save the shield and screws for
reinstallation.

EMI Shield and Filler Panels Removal

4-28 Upgrading Your System

Removable Media Devices
A variety of IDE and SCSI removable media devices can be installed in
peripheral bays A, B, and C. An IDE CD-ROM is always mounted in
bay C. A 3.5-inch diskette drive is always mounted in bay D. Other
devices should be installed in the first available bay from the top (bay
A). Contact your sales representative or dealer for a list of approved
devices.
BAY A
BAY B

BAY C
BAY D

If you are adding or removing an IDE removable media device, consider
the following:
!

The system board supports a primary and secondary IDE channel
connector. Each of these supports two devices, for a total of four IDE
devices. Your system includes he primary channel IDE interface
cable.

A first (master) device and a second (slave) device are supported on
both the primary and secondary IDE connector. The device
configuration, master versus slave, is determined by jumpers on the
device. Cable Sense (CS) device configuration is not supported.

Your system includes a three-connector IDE cable connecting the
CD-ROM to the system board primary IDE connector. The CD-ROM
that comes with your system is set as the master device. A second
IDE connect is available to connect a slave IDE removable media
device.

If only one device is on an IDE channel connector it must be set as
the master device.

If you are adding or removing a SCSI removable media device, consider
the following:

Upgrading Your System

4-29

Your system includes two Symbios SYM53C875 independent SCSI
controllers. Controller A attaches to a 68-pin 16-bit (wide) SCSI
connector interface capable of supporting a maximum of four 1-inch
high SCSI Ultra-wide hard disk drives or three 1.6-inch high SCSI
Ultra-wide hard disk drives. Controller B attaches to a 50-pin 8-bit
(narrow) SCSI connector interface capable of supporting three 5.25inch removable SCSI media devices.

The tape drive SCSI address assignment is 2.

The SCSI termination resistors must be installed in the last SCSI
drive of the daisy chain cabling. If the SCSI tape is your only SCSI
device on the SCSI controller B, termination must be installed in the
tape drive.

Installing a 5.25-Inch Device

! CAUTION
CD-ROM devices contain a laser system and are classified as
CLASS 1 LASER PRODUCTS. To use these devices,
thoroughly read the documentation provided by the CD-ROM
manufacturer, and keep the documentation for future
reference. In case of any trouble with a CD-ROM, please
contact your nearest service representative. To prevent direct
exposure to the laser beam, do not try to open the enclosure.
Use of controls or adjustments or performance of procedures
other than those specified in the CD-ROM manufacturer's
documentation may result in hazardous radiation exposure

1. Power off the system and remove the side panels as described earlier
in this chapter.
2. Remove the front panel, EMI shield, and filler panel covering the bay
into which you are installing a peripheral device as described earlier
in this chapter.

! CAUTION
Observe static precautions. Use an antistatic wrist strap.

3. Remove the device from its protective wrapper and place it on an
antistatic surface. Record the drive model and serial number in the
equipment log.
4. Set any drive jumpers or switches before you install the drive. See
the documentation that comes with the device for jumper or switch
information.

4-30 Upgrading Your System

Note: If the drive comes with drive rails, do not use them.
Remove any rails already attached.
5. Slide the drive into the bay until the screw holes line up. It may be
necessary to temporarily loosen the mounting screws on the already
installed drives to position the new drive. Secure the drive to the bay
with the four supplied screws.
Power Cable

5.25" Drive

Installing a Removable Media Device

6. Connect the signal and power cables to the drive as shown in Figure
5-15. All device power cables are labeled and must be installed in
specific locations as shown below:
Drive Location

Power Connector

A
B (Tape)

C (CD-ROM)

D (Diskette)

7. Replace the front panel and side panels, and power on the system.

Upgrading Your System

4-31

Removing a 5.25-Inch Device
1. Power off the system and remove the side panels as described earlier
in this chapter.
2. Remove the front panel as described earlier in this chapter.
3. Disconnect the power cable (A) and ribbon data cable (B) from the
device you are removing.
A

Removing a Removable Media Device

4. Remove and save the four screws from the device.
5. Install an EMI (Electromagnetic Interference) shield and filler panel
over the bay from which you removed the peripheral device.
6. Replace the side panels and front panel, and power on the system.
7. Remove the drive serial number from the equipment log.

4-32 Upgrading Your System

5
Problem Solving
!

Static Precautions

Troubleshooting Checklists

Additional Troubleshooting Procedures

Specific Problems and Corrective Actions

Problems with the Network

PCI Installation Tips

BIOS User’s Information

This chapter helps you identify and solve problems that may occur during
system installation or while using your system. The first section of this
chapter tells you how to reset your system in the event of problems. The next
few sections provide troubleshooting checklists and procedural steps that
help you isolate specific system problems. The last section includes BIOS and
system and disk status user information.

! WARNING
The DC push-button on/off switch on the front panel does not turn
off the system AC power. Also, +5vdc is present on the system board
whenever the AC power cord is connected between the system and an
AC outlet. Before doing the procedures in this manual, make sure
that your system is powered off and unplug the AC power cord from
the back of the chassis. Failure to disconnect power before opening
your system can result in personal injury and equipment damage

! CAUTION
Operating your system with the side panels removed can damage
your system components. For proper cooling and airflow, always
replace the side panels before powering on your system.

5-2 Problem Solving

Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and
other components. You can provide some ESD protection by wearing an
antistatic wrist strap attached to chassis ground when handling system
components.
Electronic devices can be easily damaged by static electricity. To prevent
damage, keep them in their protective packaging when they are not installed
in your system.

Troubleshooting Checklists
The following subsections provide troubleshooting checklists for problems
that occur at initial system startup, when you run new application software,
and after the system hardware and software have been running correctly.

Initial System Startup
Incorrect installation or configuration usually causes problems that occur at
initial system startup. Hardware failure is a less frequent cause. If you have
problems during initial system startup, check the following:
!

Is the system power cord properly connected to the system and plugged
into a NEMA 5-15R outlet (100-120 V ac) or a NEMA 6-15R outlet (200-240
V ac)?

Is AC power available at the wall outlet?

Is the power on/off push-button switch on the front panel in the ON
position (power on LED should be lit)?

Are all cables correctly connected and secured?

Are all the PCI/ISA option boards fully seated in their connector slots on
the system board?

Are all jumpers and switch settings on option boards and peripheral
devices correct? To check these settings, see the respective appendices. If
applicable, ensure that there are no conflicts; for example, two option
boards sharing the same interrupt.

Are the processors fully seated in their slots on the system board? Refer to
the “Upgrades and Options” chapter for installation instructions?

Are all DIMMs fully seated and installed correctly? Refer to the “Upgrades
and Options” chapter for installation instructions?

Are all option boards and disk drives installed correctly? Refer to the
“Upgrades and Options” chapter.

Is the system hard disk drive properly formatted or defined?

Problem Solving

5-3

Is the operating system properly loaded? Refer to the operating system
documentation.

Are all drivers properly installed? For information about installing drivers,
refer to your Network Operating System Configuration Guide.

Are the configuration settings in BIOS Setup and the System Setup Utility
(SSU) correct? For information about running these utilities, refer to the
“Configuring Your System” chapter.

If the above items are all correct, but the problem reoccurs, refer to
“Additional Troubleshooting Procedures” in this chapter.

Running New Application Software
Problems that occur when you run new application software are usually
related to the software. Faulty equipment is much less likely, especially if
other software runs correctly. If you have problems while running new
application software, check the following:
!

Does the system meet the minimum hardware requirements for the
software? Refer to the software documentation.

Is the software an authorized copy? Unauthorized copies often do not work.
Obtain an authorized copy of the software.

If you are running the software from a diskette, is it a good copy?

If you are running the software from a hard disk drive, is the software
correctly installed? Were all necessary procedures followed and files
installed?

If you are running the software from a CD-ROM disk, is the disk scratched
or dirty?

Are the correct device drivers installed?

Is the software correctly configured for the system?

Are you using the software correctly?

If other software runs correctly on the system, contact your vendor about
the failing software.

If the problems persist with the software, contact the software vendor's
customer service representative.

5-4 Problem Solving

After System Has Been Running Correctly
Problems that occur after the system hardware and software have been
running correctly often indicate equipment failure. However, many situations
that are easy to correct can also cause such problems. If you have problems
after the system has been running correctly, check the following:
!

If you are running the software from a diskette or CD-ROM, try a new copy
of the software.

If you are running the software from a hard disk drive, try running it from a
floppy. If the software runs correctly, there may be a problem with the copy
on the hard disk. Reinstall the software on the hard disk drive and try
running it again. Make sure all the necessary files are installed.

If the problem recurs, you may need to reformat the hard disk drive. The
drive, the drive controller, or the system board may be defective.

If the problems are intermittent, there may be a loose cable, dirt in the
keyboard (if keyboard input is incorrect), a marginal power supply, or other
random component failures.

If you suspect that a transient voltage spike, power outage, or brownout
might have occurred, reload the software and try running it again.
Symptoms of voltage spikes include a flickering video display, unexpected
system reboots, and the system not responding to user commands.
Note: Voltage spikes can corrupt or destroy data files on the drive.
If you are experiencing voltage spikes on the power line, install a
surge suppresser between the power outlet and the system power
cord.

If the problem recurs after you have checked and corrected all of the above
items, refer to “Additional Troubleshooting Procedures” in this chapter.

Additional Troubleshooting Procedures
This section provides a more detailed approach to diagnostic testing and
identification of a problem and locating its source.
Use the following troubleshooting procedures to help you identify a problem.
These general procedures lead you through the following:
!

Preparing the system for diagnostic testing

Monitoring POST while it is running

Verifying proper operation of key system LEDs

Confirming loading of the operating system.

Problem Solving

5-5

Preparing the System for Diagnostic Testing
To prepare the system for diagnostic testing, perform the following:
Note: Before disconnecting any peripheral cables from the system,
turn off the system and any external peripheral devices. Failure to do
so can cause permanent damage to the system and/or the peripheral
devices.

1. Turn off the system and all external peripheral devices. Disconnect all
devices from the system except the keyboard and video monitor.
2. Make sure the system power cord is plugged into a properly grounded AC
outlet.
3. Make sure your video display monitor and keyboard are correctly
connected to the system. Turn on the video monitor. Set its brightness and
contrast controls to at least two-thirds of their maximum ranges (refer to
the documentation supplied with your video display monitor).
4. If the operating system normally loads from the hard disk drive, make sure
there is no diskette in drive A. Otherwise, place a diskette containing the
operating system files in drive A.
5. Turn on the system. If the power indicator LED does not light, refer to
“Power Light Does Not Light” found later in this chapter.

5-6 Problem Solving

Monitoring POST
Each time you turn on the system, the Power-On Self-Test (POST) runs
automatically and checks the system board, processor board, memory,
keyboard, and most installed peripheral devices.
During the memory test, POST displays the amount of memory that it is able
to access and test. Depending on the amount of memory, it may take several
minutes to complete the memory test.
Press F2 to enter SETUP. If you do not press F2, the above message remains
for a few seconds and the boot process continues.
If POST finds an error, it displays an error message and, in case there is a
problem with the display, puts out a series of long and short beeps. Write
down any beep code emitted. This information is useful to your service
representative.
Refer to the “BIOS User’s Information” section in this chapter for a list of
items to check for each error code and for an explanation of the error beep
codes.
The POST Tests table at the end of this chapter lists keys active during POST
and provides a description of errors that may occur.
The BIOS indicates errors by writing an error code to the PS/2-standard
logging area in the Extended BIOS Data Area, and by displaying a message on
the screen, which is sometimes preceded by the POST Error Code. The error
code will also be logged to the Event Logging area.
Report any error code to your service representative.

Problem Solving

5-7

POST Keys and Errors
Action/Message

Description

If POST Beeps Before
Video Appears

Initialization failed before video initialized. Most beep
code errors are fatal; initialization cannot continue.
Refer to the section “BIOS User’s Information” in this
chapter.

If Monitor Displays
Error

Note error; press F1 to continue boot or F2 to enter
Setup. Refer to the section “BIOS User’s Information” in
this chapter.

To Enter Setup

Setup changes specific options, then writes to CMOS,
NVRAM. Press F2 during initialization to run Setup. If
you do not press F2, the boot process continues.

Enter BOOT Diskette

If prompted, insert the boot diskette.

Verifying Proper Operation of Key System Indicators
As POST determines the system configuration, it tests for the presence of each
mass storage device installed in the system. As each device is checked, its
activity indicator should turn on briefly. Check for the following:
!

Does the diskette drive activity indicator turn on briefly. If not, refer to
“Diskette Drive Activity Indicator Does Not Light” in this chapter.

If a second diskette drive is installed, does its activity indicator turn on
briefly. If not, refer to “Diskette Drive Activity Indicator Does Not Light” in
this chapter.

If there is a hard disk drive or SCSI devices installed in the system, does
the hard disk drive activity indicator turn on briefly. If not, refer to “Hard
Disk Drive Activity Indicator Does Not Light” in this chapter.

Confirming Loading of the Operating System
Once the system boots up, the operating system prompt appears on the
screen. The prompt varies according to the operating system. If the operating
system prompt does not appear, refer to “Problems with Application Software”
found later in this chapter.

5-8 Problem Solving

Specific Problems and Corrective Actions
This section provides possible solutions for the following specific problems:
!

Power LED does not light

No beep or incorrect beep pattern

No characters appear on screen

Characters on the screen appear distorted or incorrect

System cooling fan does not rotate

Diskette drive activity LED does not light

Hard disk drive activity LED does not light

CD-ROM drive activity LED does not light

Problems with application software

The startup prompt “Press key if you want to run Setup” does not
appear on the screen.

The bootable CD-ROM is not detected.

The SSU does not boot

Try the solutions in the order given. If you cannot correct the problem,
contact your service representative for assistance.

Power LED Does Not Light
Check the following:
!

Is the system operating normally? If so, the power LED is probably
defective.

Are there other problems with the system? If so, check the items listed
under System Cooling Fans Does Not Rotate.

Incorrect or No Beep Code
Check the following:
!

Is the speaker enabled?

Is the speaker cable connected to the system board?

If the system operates normally, but there was no beep, the speaker may be
defective, contact your service representative for assistance.
Record the beep code emitted by POST, and see the “Messages and Beep
Codes” section found later in this chapter.

Problem Solving

5-9

No Characters Appear on Screen
Check the following:
!

Is the keyboard working? Check to see if the Num Lock light is functioning.

Is the video display monitor plugged in and turned on?

Are the brightness and contrast controls on the video monitor properly
adjusted?

Are the video monitor switch settings correct?

Is the video monitor signal cable properly installed?

Is the onboard video controller enabled?

If you are using an option video controller board, perform the following:
1. Verify that the video controller board is fully seated in the system board
connector.
2. Run the SSU to disable the onboard video controller.
3. Reboot the system for changes to take effect.
If there are still no characters on the screen after you reboot the system,
contact your service representative or authorized dealer for assistance.
POST emits one long beep and two short beeps pattern to indicate a possible
problem with the video display controller. If you do not receive a beep pattern
and characters do not display, the video display or video controller may have
failed. Contact your service representative or authorized dealer for assistance.

Characters are Distorted or Incorrect
Check the following:
!

Are the brightness and contrast controls properly adjusted on the video
display? Refer to the documentation supplied with your video display.

Are the video monitor signal and power cables properly installed?

If the problem persists, the video monitor may be faulty or it may be the
incorrect type. Contact your service representative for assistance.

5-10 Problem Solving

System Cooling Fan Does Not Rotate
Note: The system has a cooling fan module behind the hard disk drives. In
addition, there is a cooling fan that is an integral part of the power supply.
There are no serviceable components inside the power supply. If the power
supply is opened, the manufacturer's warranty is voided.
Check the following:
!

Is AC power available at the wall outlet?

Is the system power cord properly connected to the system and the AC wall
outlet?

Is the power connector for the cooling fan connected to the system board?

Is the front panel power on indicator lit?

If the switches and connections are correct and the power outlet is
functioning, the power supply has probably failed. Contact your service
representative for assistance.

Diskette Drive Activity LED Does Not Light
Check the following:
!

Are the diskette drive power and signal cables properly installed?

Is the diskette drive properly configured?

Is the diskette drive activity light always on? If so, the signal cable may be
plugged in incorrectly.

If you are using the onboard diskette controller, use Setup or the SSU to
make sure that Onboard Floppy is set to Enabled. Conversely, to use an
optional fixed/diskette controller, make sure that Onboard Floppy is set to
Disabled. For information about running Setup or the SSU, refer to the
“Configuring Your System” chapter.
If the problem persists, there may be a problem with the diskette drive,
system board, or drive signal cable. Contact your service representative for
assistance.

Problem Solving

5-11

Hard Disk Drive Activity LED Does Not Light
If you have installed one or more hard disk drives in your system, check the
following:
!

Are the power and signal cables to the drive properly installed?

Are all relevant switches and jumpers on the hard drive and adapter board
set correctly?

Is the hard disk drive properly configured in the SSU?

Run the SSU to make sure that the hard disk drive is configured with the
correct parameters. For information about running the SSU, refer to the
“Configuring Your System” chapter.
If the problem persists, there may be a problem with the hard disk drive, the
optional controller board, system board, drive signal cable, or LED connector.
Contact your service representative for assistance.
Note: The hard disk drive activity light on the front panel lights
when a hard disk drive, or a SCSI device controlled by the onboard
SCSI host controller, is in use. This LED does not display CD-ROM
activity.

5-12 Problem Solving

CD-ROM Drive Activity Light Does Not Light
Check the following:
!

Is the power and signal cable to the CD-ROM drive properly installed?

Are all relevant switches and jumpers on the drive set correctly?

Is the drive properly configured?

Is the onboard IDE controller enabled?
Note: Front panel hard disk LED indicates IDE and SCSI
devices: The hard disk drive activity light on the front panel lights
when either an IDE hard disk drive, or a SCSI device controlled by
the onboard SCSI host controller, is in use. This LED does not
display
CD-ROM activity.

Problems with Application Software
If you have problems with application software, perform the following:
!

Verify that the software is properly configured for the system. Refer to the
software installation and operation documentation for instructions on
setting up and using the software.

Verify a different copy of the software to see if the problem is with the copy
that you are using.

Make sure all cables are installed correctly.

Verify that the system board jumpers are set correctly. Refer to the
“Configuring Your System” chapter for jumper settings.

If other software runs correctly on the system, contact your vendor about
the failing software.

If the problem persists, contact the software vendor's customer service
representative for assistance.

Press F2 Key to Enter Setup: Prompt Does Not Display
If the prompt “Press F2 key to run Setup” does not appear at system startup,
then the prompt option has been disabled in the SSU. There are two ways to
enable the prompt:
!

Reboot the system using your SSU diskette, and go into the SSU to enable
the prompt.

Clear CMOS memory by changing a jumper, and go into the SSU to enable
the prompt.

Problem Solving

5-13

Enable F2 Prompt by Using SSU
1. Insert your SSU diskette in the diskette drive. This is the diskette that is
created by copying the SSU software from EXPRESSBUILDER CD-ROM that
comes with the system.
2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating
system prompt or by pressing the reset switch.
3. When the DOS Startup menu appears, select 1 or 2 to enter the SSU.
4. Select Step 3, “Change Configuration Settings.” If a password menu
displays, enter a user or administrative password if either is enabled, or
just press ESC to bypass this menu prompt.
5. Select the System Board.
6. Page down until you reach the Boot Subsystem Group. It is toward the
end of the groups.
7. Find and select the option that says, “Display ‘F2 for Setup’ Message
during POST.”
8. Press Enter to display the option menu.
9. Select Enable and press Enter.
10. If you are finished editing the settings for the system board, press Esc.
This takes you back up to the main menu, Step 3.
11. Press Esc again to return to the main SSU menu.
12. Select Step 4, Save Configuration. Once you select this step, the changes
are immediately saved into an INF file, a CMS file, and nonvolatile memory.
13. Press Esc to exit the SSU. You will be prompted to reboot the system or
simply exit to the command line prompt. You’ll need to reboot the system
to let your changes take effect, but first remove the SSU diskette drive.
Then press F10 to reboot.
You should now see the F2 prompt displayed at bootup.

5-14 Problem Solving

Enable F2 Prompt by Changing a Jumper and Using SSU
If you do not have an SSU diskette or CD available, you can clear CMOS
memory to enable the F2 prompt. This means you must change a jumper on
the system board, run the SSU, save your changes, and change the jumper
back to the default setting.

! CAUTION
This procedure resets all to default settings: Clearing CMOS
memory resets all SSU and Setup settings to their defaults, not just
the CMOS CLR setting. Before proceeding, check that you have a
backup paper copy of configuration. Referring to the worksheets
could make your reconfiguration task easier.

1. Observe the safety and ESD precautions stated at the beginning of this
chapter.
2. Turn off all connected peripherals, turn off system power, and disconnect
the AC power cord.
3. Remove the side cover. Refer to the “Upgrades and Options” chapter for
information on removing the side cover. You do not need to remove the
system board from the chassis, and you probably do not need to remove
any add-in boards.
4. Locate the CMOS configuration jumper at the edge of the system board
toward the front of the system. Refer to the “Configuring Your System”
chapter for information on the location of the CMOS jumper.
5. Move the CMOS CLR jumper from the CMOS Protect setting on pins 1 and
2 to the CMOS Clear setting on pins 2 and 3.
6. Reinstall the side cover for your safety, and connect the power cord to the
system.
7. Power on the system. POST starts and halts displaying an “Invalid CMOS
Settings” error.
8. Turn off the system, and disconnect the power cord.
9. Again remove the side cover.
10. Move the CMOS CLR jumper from pins 2 and 3 back to pins 1 and 2 (the
Protect CMOS memory position).
11. Reinstall the side cover, and connect the power cord.
12. Turn the system on. Run BIOS Setup (F2) to verify the correct settings.
Refer to Chapter 3 for information on running BIOS Setup.

Problem Solving

5-15

Bootable CD-ROM Is Not Detected
Check the following:
!

Is the BIOS set to allow the CD-ROM to be the first bootable device? Check
your BIOS Setup (F2) configuration.

Problems with the Network
The server hangs when the drivers are loaded:
!

Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips”
below.

Diagnostics pass, but the connection fails:
!

Make sure the network cable is securely attached.

Make sure you specify the correct frame type in your NET.CFG file.

The Link LED doesn’t light:
!

Make sure you have loaded the network drivers.

Check all cable connections.

Try another port on the hub.

Make sure you have the correct type of cable between the adapter and the
hub. Some hubs require a crossover cable while others require a straightthrough cable (for more information on crossover cabling, see your hub
documentation).

The Activity LED doesn’t light:
!

Make sure you’ve loaded the correct network drivers.

Network may be idle. Try accessing a server.

The controller stopped working when an add-in adapter was installed:
!

Make sure the cable is connected to the port from the onboard network
controller.

Make sure your PCI BIOS is current. Try the “PCI Installation Tips” below.

Make sure the other adapter supports shared interrupts. Also, make sure
your operating system supports shared interrupts; OS/2 does not.

Try reseating the add-in adapter.

The add-in adapter stopped working without apparent cause.
!

Try reseating the adapter first; then try a different slot if necessary.

5-16 Problem Solving

The network driver files may be corrupt or deleted. Delete and then
reinstall the drivers.

Run the diagnostics.

PCI Installation Tips
Some common PCI tips are listed here.
!

Reserve interrupts (IRQs) and/or memory addresses specifically for ISA
adapters. This prevents PCI cards from trying to use the same settings ISA
cards are using. Use the SSU to keep track of ISA adapter resources.

Certain drivers may require interrupts that are not shared with other PCI
drivers. The SSU can be used to adjust the interrupt numbers for PCI
devices. For certain drivers, it may be necessary to alter settings so that
interrupts are not shared.

BIOS User’s Information
This section describes the various screen messages and beep codes of the
system BIOS. The BIOS indicates errors by writing an error code to the PS/2standard logging area in the Extended BIOS Data Area, and by displaying a
message on the screen, which is sometimes preceded by the POST Error
Code. The error code will also be logged to the Event Logging area.

Error and Status Messages
“BIOS Messages” table is an alphabetic list of error and status messages that
BIOS generates and an explanation of each message. Many of the messages
refer to the built in Setup program. For more information about Setup, refer
to the “Configuring Your System” chapter.

Problem Solving

5-17

BIOS Messages
Message

Description

nnnn Cache SRAM Passed

Where nnnn is the amount of system cache in kilobytes
successfully tested.

Diskette drive A error
or
Diskette drive B error

Diskette Drive is present but fails the BIOS POST
diskette tests. Check to see that the drive is defined
with the proper diskette type in Setup and that the
diskette drive is correctly attached.

Entering SETUP ...

The Setup program is starting.

Extended RAM Failed at offset: nnnn*

Extended memory is not working or is not properly
configured at offset nnnn.

nnnn Extended RAM passed

Where nnnn is the amount of RAM in kilobytes
successfully tested.

Failing Bits: nnnn*

The hex number nnnn is a map of the bits at the RAM
address (in System, Extended, or Shadow memory)
which failed the memory test. Each 1 (one) in the map
indicates a failed bit.

Fixed Disk 0 Failure
or
Fixed Disk 1 Failure
or
Fixed Disk Controller Failure*

Fixed disk is not working or not properly configured.
Check to see if the fixed disk is attached properly. Run
Setup to be sure the fixed disk type is correctly
identified.

Incorrect Drive A type - run SETUP
or
Incorrect Drive B type - run SETUP

Type of floppy drive is not correctly identified in Setup.

Invalid NVRAM media type*

Problem with NVRAM (CMOS) access.

Keyboard controller error*

The keyboard controller test failed. You may have to
replace the keyboard or controller.

Keyboard error nn

The keyboard is not working. BIOS discovered a stuck
key and displays the scan code nn for the stuck key.

Monitor type does not match CMOS Run SETUP

Monitor type is not correctly identified in Setup.

Operating system not found

The operating system cannot be located on either drive
A: or drive C:. Enter Setup and see if the fixed disk and
floppy are properly identified.

* If your system displays this message, write down the message and notify your customer representative. If your system fails after
you made changes in the BIOS Setup menus, you may be able to correct the problem by entering Setup and restoring the original
values.

5-18 Problem Solving

BIOS Messages (Continued)
Message

Description

Parity Check 1 nnnn*
or
Parity Check 2 nnnn*

A parity error was found in the system bus (Parity Check
1) or the I/O bus (Parity Check 2). BIOS attempts to
locate and display the address on the screen. If it cannot
locate the address, it displays.

Press to resume, to Setup

Displayed after any recoverable error message.

Press to enter SETUP

Optional message displayed during POST. Can be turned
off in Setup.

Previous boot incomplete - Default
configuration used

Previous POST did not successfully complete. POST
loads default values and offers to run Setup. If the
failure was caused by incorrect values and they are not
corrected, the next boot will likely fail. On systems with
control of wait states, improper Setup settings can also
terminate POST and cause this error on the next boot.
Run Setup and verify that the wait-state configuration is
correct. This error is cleared the next time the system is
booted.

Real time clock error*

Real time clock fails BIOS test. May require board repair.

Shadow Ram Failed at offset: nnnn*

Shadow RAM failed at offset nnnn of the 64K block at
which the error was detected.

nnnn Shadow RAM Passed

Where nnnn is the amount of shadow RAM in kilobytes
successfully tested.

System battery is dead - Replace and run
SETUP

The CMOS clock battery indicator shows the battery is
dead. Replace the battery and run Setup to reconfigure
the system.

System BIOS shadowed

The system BIOS is copied to shadow RAM.

System cache error - Cache disabled*

The RAM cache failed the BIOS test and BIOS has
disabled the cache.

System CMOS checksum bad - run
SETUP

The system CMOS has been corrupted or incorrectly
modified, perhaps by an application program that
changes data stored in CMOS. Run Setup and
reconfigure the system either by getting the default
values or making your own selections.

System RAM failed at offset: nnnn*

The system RAM failed at offset nnnn of the 64K block at
which the error was detected.

nnnn System RAM Passed

Where nnnn is the amount of system RAM in kilobytes
successfully tested.

Problem Solving

5-19

BIOS Messages (Continued)
Message

Description

System timer error*

The timer test failed. Requires repair of the system
board.

UMB upper limit segment address: nnnn

Displays the address nnnn of the upper limit of the
Upper Memory Blocks, indicating released segments of
the BIOS which may be reclaimed by a virtual memory
manager.

Video BIOS shadowed

The video BIOS is successfully copied to shadow RAM.

POST Error Codes and Messages
Whenever a recoverable error occurs during POST, BIOS displays a message
on the video display screen and causes the speaker to beep as the message
appears. The “POST Error Codes and Messages” table is a list of the error
codes and messages written at the start of each POST test.
POST Error Codes and Messages
Code

Error Message

0162

BIOS unable to apply BIOS update to processor 1

0163

BIOS unable to apply BIOS update to processor 2

0164

BIOS does not support current stepping for processor 1

0165

BIOS does not support current stepping for processor 2

0200

Failure Fixed Disk

0210

Stuck Key

0211

Keyboard error

0212

Keyboard Controller Failed

0213

Keyboard locked - Unlock key switch

0220

Monitor type does not match CMOS - Run SETUP

0230

System RAM Failed at offset

0231

Shadow RAM Failed at offset

0232

Extended RAM Failed at offset

0250

System battery is dead - Replace and run SETUP

0251

System CMOS checksum bad - Default configuration used

0260

System timer error

0270

Real time clock error

0297

ECC Memory error in base (extended) memory test in Bank xx

02B2

Incorrect Drive A type - run SETUP

5-20 Problem Solving

POST Error Codes and Messages (Continued)
Code

Error Message

02B3

Incorrect Drive B type - run SETUP

02D0

System cache error - Cache disabled

02F5

DMA Test Failed

02F6

Software NMI Failed

0401

Invalid System Configuration Data - run configuration utility

None

System Configuration Data Read Error

0403

Resource Conflict

0404

Resource Conflict

0405

Expansion ROM not initialized

0406

Warning: IRQ not configured

0504

Resource Conflict

0505

Expansion ROM not initialized

0506

Warning: IRQ not configured

0601

Device configuration changed

0602

Configuration error - device disabled

8100

Processor 1 failed BIST

8101

Processor 2 failed BIST

8104

Processor 1 Internal Error (IERR) failure

8105

Processor 2 Internal Error (IERR) failure

8106

Processor 1 Thermal Trip failure

8107

Processor 2 Thermal Trip failure

8108

Watchdog Timer failed on last boot

810A

Processor 2 failed initialization on last boot

810B

Processor 1 failed initialization on last boot

810C

Processor 1 disabled, system in Uni-processor mode

810D

Processor 2 disabled, system in Uni-processor mode

810E

Processor 1 failed FRB level 3 timer

Problem Solving

5-21

POST Error Codes and Messages (Continued)
Code

Error Message

810F

Processor 2 failed FRB level 3 timer

8110

Server Management Interface failed to function

8120

IOP subsystem is not functional

8150

NVRAM Cleared by Jumper

8151

NVRAM Checksum Error, NVRAM cleared

8152

NVRAM Data Invalid, NVRAM cleared

Sdfsdfsfdsdfsfdsdfsfd

5-22 Problem Solving

A
System Cabling
!

Before You Begin

Static Precautions

Standard Configuration

RAID Configuration

This appendix contains information and procedures on cabling
configurations used in your system. The configurations include:
!

Standard Configuration

RAID Configuration.

Before You Begin
! WARNING
The DC push-button on/off switch on the front panel does not
turn off the system AC power. Also, +5vdc is present on the
system board whenever the AC power cord is connected
between the system and an AC outlet. Before doing the
procedures in this manual, make sure that your system is
powered off and unplug the AC power cord from the back of
the chassis. Failure to disconnect power before opening your
system can result in personal injury and equipment damage.

Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards,
and other components. You can provide ESD protection by wearing an
antistatic wrist strap attached to chassis ground when handling system
components.
Electronic devices can be easily damaged by static electricity. To
prevent damage, keep them in their protective packaging when they are
not installed in your system.

A-2 System Cabling

Standard Configuration
Your system is cabled using a dual channel on-board IDE Controller
and dual on-board Symbios Logic SYM53C875 SCSI Controllers. The
on-board IDE controller supports the internally mounted CD-ROM as
its first (master) device and an optional internally mounted IDE tape
drive as its second (slave) device.
Controller A of the SCSI controllers attaches to a 68-pin 16-bit (wide)
SCSI connector interface and is capable of supporting a maximum of
four 1-inch high SCSI Ultra-wide hard disk drives or three 1.6-inch
high SCSI Ultra-wide hard disk drives. Controller B attaches to a 50-pin
8-bit (narrow) SCSI connector interface capable of supporting two SCSI
5.25-inch removable media devices.
Also, a 3.5-inch diskette drive is installed in all systems and interfaces
separately to the system board.
Referring to the Figure below, a 68-pin wide SCSI interface cable (C) is
connected to the SCSI connector (D) in the lower middle of the system
board. This cable connects to the rear of the hard disk drives (B). A
terminator (A) must be plugged into the end of this SCSI cable.
The IDE interface cable (I) is connected to the IDE connector (H)
towards the right edge of the system board. This cable connects to the
rear of the internally mounted CD-ROM drive (J).
Two optional internally mounted SCSI removable media devices (M) may
be connected to the SCSI controller connector (K).

System Cabling

A-3

F
C
G

E
I

J
D

L
M

Standard System Cable Configuration
A—
B—
C—
D—
E—
F—
G—
H—
I—
J—
K—
L—
M—
N—

A-4 System Cabling

SCSI terminator
SCSI Hard Disk Drives
Wide SCSI interface cable
Wide SCSI connector (68 pin)
Diskette drive connector
Diskette drive
Diskette interface cable
Primary IDE connector
IDE Interface Cable
IDE CD-ROM Drive
Narrow SCSI Connector
Narrow SCSI interface cable
Optional SCSI Removable Media Devices
System Board

IDE CABLE
(40-pins)

WIDE SCSI
CABLE (68-pins)

OPTIONAL
NARROW SCSI
CABLE (50-pins
Standard System Cable Routing

System Cabling

A-5

RAID Configuration
One of the options available for your system is the RAID Controller
board, which gives your system the added security of fault tolerance. If
you order a system with the RAID controller, the system is pre-cabled at
the factory.

SecuRAID 100 (AMI MegaRAID EXPRESS 762) RAID Controller
If you are adding the SecuRAID 100 Disk Array Controller board to an
existing system, you must install and configure the controller. You do
not have to change any cabling in your system. Your system board
recognizes the installation of the RAID controller. Refer to The Installing
an Option Board section in the Upgrades and Options chapter to install
the controller.

SecuRAID 110 or 210 (Mylex AcceleRAID 150 or 250) RAID
Controller
If you are adding the SecuRAID 110 or 210 Disk Array Controller to an
existing system, you must install, cable, and configure the controller.
Refer to The Installing an Option Board section in the Upgrades and
Options chapter to install the controller. Once you have installed the
controller, plug the wide SCSI interface cable into the connector on the
RAID controller (see illustration below).
Note: Next Boot Status for the first Symbios SYM53C875
controller must be turned OFF if you install the optional AMI
MegaRAID EXPRESS 762 Controller board or a Mylex
AcceleRAID Controller board in your system. Refer to
“Symbios Configuration Utility” found in
Chapter 3.
Note: Ensure JP10 of the Mylex AcceleRAID Controller
board has the jumper removed. Refer to the Mylex AcceleRAID
Installation Guide for the location of jumper JP10.

A-6 System Cabling

F
C
G

E
I

D
N

L
M

Mylex AcceleRAID System Cable Configuration
A—
B—
C—
D—
E—
F—
G—
H—
I—
J—
K—
L—
M—
N—
O—

System Cabling

A-7

IDE CABLE
(40-pins)

WIDE SCSI
CABLE (68-pins)

OPTIONAL
NARROW SCSI
CABLE (50-pins)

Mylex AcceleRAID System Cable Routing

A-8 System Cabling

B
System Setup Utility
!

System Setup Utility (SSU)

Creating SSU Diskettes

Running the SSU

Exiting the SSU

System Setup Utility (SSU)
The System Setup Utility (SSU) is a DOS-based utility that supports
extended system configuration operations for onboard resources and
add-in boards. It also allows you to view the system event log and to set
system boot and security options. Use the SSU when you need to:
!

Add and remove ISA Legacy boards affecting the assignment of
resources (ports, memory, IRQs, DMA)

Change the server configuration resource settings

Save the server configuration

View or clear the system event log.

If you install or remove an ISA Legacy add-in board, you must run the
SSU to reconfigure the server. Running the SSU is optional for a PCI
add-in board.
The SSU is PCI-aware, and it complies with the ISA Plug and Play
specifications. The SSU works with any compliant configuration (.CFG)
or overlay (.OVL) file supplied by the peripheral device manufacturer.
The I/O baseboard includes .CFG and .OVL files. The .CFG file
describes the characteristics of the board and the system resources that
it requires. The configuration registers on PCI and ISA Plug and Play
add-in boards contain the same type of information that is in a .CFG
file. Some ISA boards also include a .CFG file.
The SSU uses the information provided by the .OVL and .CFG files,
configuration registers, NVRAM, and the information that you enter, to
specify a system configuration. The SSU writes the configuration
information to NVRAM memory.
The SSU stores configuration values in NVRAM memory. These values
take effect when you boot the server. POST checks the values against
the actual hardware configuration; if they do not agree, POST generates
an error message. You must then run the SSU to specify the correct
configuration before the server boots up.

B-2 System Setup Utility

Creating SSU Diskettes
SSU may be run directly from the EXPRESSBUILDER CD-ROM or from
DOS-bootable diskettes. Before you can run the SSU from diskettes,
you must copy the SSU from the EXPRESSBUILDER CD-ROM to a
diskette.
If your diskette drive is disabled, or improperly configured, you must
use the FLASH-resident BIOS Setup Utility (F2) to enable it so that you
can use the SSU. If necessary, you can disable the drive after you exit
the SSU. Information entered using the SSU overrides information
entered using Setup.
Note: Because of license restrictions, the SSU diskette, as
created by the EXPRESSBUILDER CD-ROM, is not bootable.
In order to use this diskette, you must make it bootable.

1. Power on the system.
2. If the diskette drive is disabled, enable it using the BIOS Setup
Utility, explained later in this chapter. Specify the correct type of
diskette drive.
3. Using the EXPRESSBUILDER CD-ROM, create the SSU diskette.

System Setup Utility

B-3

Running the SSU
1. Turn on your video monitor and your system.
2. There are two ways to start the SSU:
!

After creating an SSU diskette from the CD: Insert the SSU diskette in drive
A, and reboot your server from the diskette.

From diskette after installing your operating system: Insert
the SSU diskette in Drive A. At the MS-DOS prompt, type a: and
press Enter to change to drive A. Type SSU and press Enter.

3. Follow the system prompts to load the SSU. When the SSU title
appears on the screen, press Enter to continue.
4. When the main window of the SSU displays, you can customize the
user interface before continuing.

System Setup Utility Main Menu Window

B-4 System Setup Utility

Customizing the SSU
The SSU lets you customize the user interface according to your
preferences. The AF sets these preferences and saves them in the
AF.INI file so that they take effect the next time you start the SSU.
There are three user-customizable settings:
!

Color—this button lets you change the default colors associated
with different items on the screen with predefined color
combinations. The color changes are instantaneous.

Mode—this button lets you set the desired expertise level.

 novice
 intermediate
 expert
The expertise level determines which tasks are visible in the Available
Tasks section and what actions each task performs. For a new mode
setting to take effect, the user must exit the SSU and restart it.
!

Language—this button lets you change the strings in the SSU to
strings of the appropriate language. For a new language setting to
take effect, you must exit the SSU and restart it.

Other—this button lets you enable or disable the status bar
located at the bottom of the SSU menu displays.

There are three way to change the interface default values:
!

Use the mouse to click on the proper button in the Preferences
section of the SSU Main window.

Use the tab and arrow keys to highlight the desired button, and
press the spacebar or Enter.

Access the menu bar with the mouse or hot keys (Alt + underlined
letter).
Note: If you run the SSU from non-writable media
(EXPRESSBUILDER CD-ROM), customizing preferences will
be lost when you exit the SSU.

System Setup Utility

B-5

Launching a Task
It is possible to have many tasks open at the same time, although some
tasks may require complete control to avoid possible conflicts. The
tasks achieve complete control by keeping the task as the center of
operation until the user closes the task window.
There are three ways to launch a task:
!

In the SSU Main window, double-click on the task name under
Available Tasks to display the main window for the selected task.

Highlight the task name, and click on OK.

Use the tab and arrow keys to highlight the task name, and press
the spacebar.

System Setup Utility Main Menu Window

B-6 System Setup Utility

Resource Configuration Add-in (RCA) Window
The RCA provides three major functions:
!

Creates representations of devices that cannot be discovered by
the system (ISA cards)

Modifies the contents of the system by adding and removing
devices

Modifies the resources used by devices.

You can use the RCA window to define an ISA card or add an ISA card
by clicking on the appropriate button. Removing an ISA card requires
that the card be highlighted in the Devices section of the screen before
clicking on the button.
1. From the SSU main window, launch the RCA by selecting the
“Resources” task under the RCA heading in the task box. Click OK.
2. When the RCA window appears, it displays messages similar to the
following:
Baseboard: System Board
PCI Card: Bus 00 dev 09 –- Multifunction Controller
PCI Card: Bus 00 dev 0A –- SCSI Controller
PCI Card: Bus 00 dev 0B –- Ethernet Controller
PCI Card: Bus 00 dev 0C –- VGA Controller
PCI Card: Bus 00 dev 0F –- Multifunction Controller
PCI Card: Bus 00 dev 10 -– Host Processor Bridge
PCI Card: Bus 00 dev 12 –- Host Processor Bridge
PCI Card: Bus 00 dev 13 –- Host Processor Bridge
PCI Card: Bus 00 dev 14 –- Host Processor Bridge
PCI Card: Bus 01 dev 09 –- Interrupt Controller

3. To configure a device, select its name in the Devices section of the
RCA window, and press the spacebar or double-click on it.
4. Make configuration changes and click on OK to return to the RCA
window. Repeat Steps 3 and 4 to configure additional devices.
5. Save all the changes made by clicking on the Save button. Saving
writes your current configuration to nonvolatile storage where it will
be available to the system after every reboot.
6. Close the RCA window and return to the Main Menu by clicking on
the Close button.

System Setup Utility

B-7

RCA Window

Defining an ISA Card
An ISA card usually comes with a vendor-created .CFG file that
specifies the resources the card requires to function properly. If the
.CFG file is unavailable, you must manually create it or define the card
through the SSU. Defining an ISA card consists of specifying the name
of the card and the resources it consumes. This allows the RCA to
consider the ISA card resource requirements when the RCA tries to
resolve conflicts.
1. From the SSU main window, launch the RCA by selecting the
“Resources” task under the RCA heading in the task box.
2. When the RCA window appears, click on the “Define ISA Card”
button.
3. To add or remove ISA card resources, click on the appropriate
resource buttons, select the desired value, and click on Add or
Remove.
4. After you complete the necessary information, click on Save.
5. To edit a card, click on Load to retrieve the card information. After
making changes, click on Save.
6. To create a card, click on New Board.
7. To remove a current definition of a card, click on Delete Board.
8. To return to the RCA Menu, click on Close.

B-8 System Setup Utility

Adding and Removing ISA Cards
Adding and removing cards through the RCA provides a way for the
RCA to run its conflict detection algorithms on the resources requested
by the cards. This alerts you to any possible problems with that
particular card in the current configuration.
!

To add an ISA card:

1. Click on Add ISA Card in the RCA window.
2. Specify the directory for the .CFG file.
3. Select the file and click on Ok.
!

To remove an ISA card:

1. Select a valid ISA card in the Devices section of the RCA window.
2. Click on Remove ISA Card.

Adding and Removing ISA Cards Window

System Setup Utility

B-9

Modifying Resources
Modifying the resources of a device may be necessary to accommodate
certain operating systems, applications, and drivers. It may also be
necessary to modify resources to resolve a conflict.
!

To modify the resources associated with a device:

1. Highlight the device in the Devices section of the RCA window.
2. Press the spacebar or double-click on the entry.
The functions of the selected device along with possible choices and the
resources associated with those choices displays.
To make a modification:
1. Highlight the function in the Configuration window.
2. Double-click or press the space bar (this updates the Choice and
resource lists).
3. Press the tab key to get to the Choice list, and press Enter.
4. Use the arrow keys to select a proper choice, and press Enter again.
5. If the choice allows multiple possible values for a particular
resource, use the hot key to select a resource, and press the
spacebar or double click on the resource.
6. Select the desired resource, and click on Ok.

Configuration Window

B-10 System Setup Utility

Recommended Resource Settings
The following table shows the recommended RCA system board settings
for a sample system and provides a place for you to record any changes
you make to the settings.
System Group

Normal Setting

Your
Configuration

System Identification and Version
Information
SSU Configuration File Version

Display Only

MP Spec. Version

V 1.4

Processor Speed Setting

3.5 X Bus Speed

MEMORY SUBSYSTEM GROUP
Extended Memory Options

Use BIOS Setup
Utility

ON-BOARD DISK CONTROLLER GROUP
On-board Floppy Controller

Enable

On-board IDE Controller

Enable Primary and
Secondary

ON-BOARD COMMUNICATIONS DEVICE
GROUP
Serial Port 1 Configuration

3F8h – IRQ4

Serial Port 2 Configuration

2F8h – IRQ3

Parallel Port Configuration

378h – IRQ7

Parallel Port Mode

Extended
Capabilities, Port
DMA 1

FLOPPY DRIVES GROUP
Floppy Drive A Option

3.5 1.44/1.25 MB
Drive

Floppy Drive B Option

Disabled or not
installed

IDE DEVICES GROUP
IDE 32-Bit I/O

Enable

KEYBOARD GROUP
Numlock

OFF

Key Click

Disable

Typematic Speed

30CPS

Typematic Delay

500 MS Delay

SCSI ROM BIOS GROUP
Embedded SCSI Devices Option

Enable

ROM
Scan

System Setup Utility

B-11

System Resource Usage
Clicking on the Resource Use button in the Configuration window
displays the System Resource Usage window. This window shows what
resources each device is consuming. This information is useful for
choosing resources if a conflict occurs. Devices can be organized
according to the resources the user wants to examine using the options
in the Resource section of the screen.

System Resource Usage Window

B-12 System Setup Utility

Multiboot Add-in (MBA) Window
The MBA lets you set the system boot priority. The boot priority is the
order the BIOS uses to boot the operating system from various devices
in your system.
To set the boot priority of your system:
1. From the SSU Main Menu, launch the MBA by selecting the “Boot
Devices” task under the MBA heading in the task box. Click OK.
2. When the MBA window displays, the “Boot Device Priority” window
lists the current boot priority order. The “Hard Drives” window lists
the hard disk drive(s) in your system. During bootup, BIOS searches
the list of device types shown in the “Boot Device Priority” list,
starting with the first device on the list. When BIOS gets to Hard
Drives, the BIOS tries each device shown in the “Hard Drives” list,
starting at the top of the list.
3. To change the priority of an entry in either list, select the entry and
click on the “Move UP” or “Move Down” buttons.
4. Click on the Save button to save the boot priority.
5. Click on the Close button to return to the Main Menu.

Password Administration (PWA) Window
The PWA configures administrator and user passwords and other
security options.
1. From the SSU Main Menu, launch the PWA by selecting the
“Security” task under the PWA heading in the task box. Click OK.
The Security window displays.
2. Select the Administrator and User Password buttons to change
passwords.
3. Select the Options button to enable or disable security options. For
an explanation of the configurable security options, press the Help
button.
4. Click on the Save button to save the security option changes.
5. Click on the Close button to return to the Security menu.
6. Click on the Close button to return to the Main menu.

System Setup Utility

B-13

System Event Log (SEL) Window
The SEL displays information on the events stored in the system log
area. The information stored includes the name of the event, the date
and time the event occurred and data pertinent to the event. Event data
may include POST error codes that reflect hardware errors or software
conflicts within the system.
Note: Refer to Chapter 5, “Problem Solving” for definitions
on all POST error codes

1. From the SSU Main Menu, launch the SEL by selecting the “SEL
Viewer Add-in” task under the SEL heading in the task box. Click
OK. The SEL Viewer Add-in window (Event Log) displays.
2. The following screen choices are available:
Screen Choice

Description

File Menu

Loads, saves and clears the Event Log data. The
Event Log data file is saved in either text or
binary format depending on the output format
selected under the Settings menu. Selecting Exit
returns you to the SSU Main Menu.

View Menu

Views all events, events by sensor type, or
events by event type. The Event Log data file is
viewed in either text or binary format depending
on the display format selected under the
Settings menu.

Settings menu

Events are displayed and saved either in Hex
codes (binary format) or as text. Select “Display
Hex” to view Hex or “Display Verbose” to view
text. Select “Output Binary” to save log data in
Hex or “Output Text” to save log as text. Note:
Only files saved in binary format can be viewed
using the SSU SEL utility.

B-14 System Setup Utility

Exiting the SSU
Exiting the SSU causes all windows to close.
1. Exit the SSU by opening the menu bar item File in the SSU Main
window.
2. Click on Exit or Highlight Exit, and press Enter.

System Setup Utility

B-15

C
Emergency Management Port
!

Emergency Management Port

How the EMP Works

EMP Requirements and Configurations

Setting Up the Server for the EMP

Main EMP Window

Phonebook

Management Plug-ins

Emergency Management Port
The Emergency Management Port (EMP) allows remote server
management via a modem or direct connection. The COM2 port
on your server provides an interface to Console Manager software
located in a second system.
Modem

Managed Server

Sensors

Event
Generators

Management Console
Console
Manager

BIOS

Direct Connection
Board Management
Controller (BMC)

OR
System
Event Log
(SEL)

Sensor
Data
Record
(SDR)

Modem

Modem Connection

SEL,
SDR, FRU
Viewers

Control
Operations

Phonebook

Emergency Management Port Configuration

The following server operations are available from the Console
Manager:
!

Connecting to remote servers

Powering the server ON or OFF

Resetting the server

SEL viewer

SDR viewer

FRU viewer

The Console Manager has a Phonebook, which you use to connect
to a selected server.
Referring to the above figure, the Board Management Controller
(BMC) in your server monitors system management events and
logs their occurrence in the System Event Log (SEL). These
include events such as over-temperature and over-voltage
conditions, fan failure, or chassis intrusion. To enable accurate
monitoring of temperature, voltage, etc. independent of an event,
the BMC also maintains Sensor Data Record for each sensor
(SDR), from which sensor information can be retrieved.

C-2 Emergency Management Port

How the EMP Works
The EMP shares use of the COM 2 port with your system. When
the EMP has control of the port, the port operates in command
state. When the system has control of it, the port operates in
redirect state. When connecting to a server, the EMP checks to
determine the current COM 2 port state. The following discussion
covers how the EMP functions in each state:
!

Command state is the default COM 2 state. In this state, the EMP
communicates with the server, allowing the client to remotely reset or
power the server up or down. The client can also view the server's
System Event Log (SEL), Field Replaceable Unit (FRU) information, or
Sensor Data Record (SDR) table.

In redirect state, the EMP serves as a PC ANSI terminal window for
BIOS console redirection. Commands typed in this terminal window are
transmitted through BIOS to the server's console, and text displayed on
the server console is displayed on the EMP's terminal window. With the
EMP in this state, you can remotely view boot messages, access BIOS
setup, and run DOS text mode applications through the EMP's terminal
window.

EMP in Command State

Emergency Management Port

C-3

Console in Redirect State

The above figure shows the EMP window in redirect state with the
terminal window. The text that appears on the server monitor
displays in the redirect window.
Availability of the various EMP features is determined by two
things: the EMP access mode selected during configuration in the
System Management Submenu of the BIOS Server Menu, and if
the server's COM 2 port is configured for console redirect in
BIOS. The three EMP access modes are disabled, pre-boot, and
always active.
EMP Access Modes (Server Configured for Console Redirect)
Mode

Server is powered off

During POST

After OS boots

Disabled

Redirect window
appears, but is blank

Redirect window

Redirect
window

Pre-boot

EMP commands
available

Redirect window*

Inactive
redirect window

Always
Active

EMP commands
available

Redirect window*

EMP
commands
available

*The operation mode can be modified by selections in the post reset and post-power-up dialogs.
These are server control dialogs available with the EMP.

C-4 Emergency Management Port

EMP Access Modes (Server not Configured for Console Redirect)
Mode

Server is powered off

During POST

After OS boots

Disabled

Redirect window
appears, but is blank

Redirect window
appears, but is
blank

Pre-boot

EMP commands
available

Redirect window
appears, but is
blank

Always
Active

EMP commands
available

EMP Requirements and Configurations
This section outlines the requirements and configurations
necessary for using the EMP.
Operating Systems:
!

Windows 95

 16 MB of RAM, 32 MB recommended
 20 MB disk space
!

Windows NT†

 Windows NT 4.0 or later
 24 MB of RAM, 32 MB recommended
 20 MB disk space
Client Configuration: The EMP will support all COM ports on
the client system, along with any Windows NT/95 compatible
modem.
Server Configuration: The EMP requires the server's COM 2 port
to be connected to an external modem or directly connected to a
serial cable.
Direct Connect Configuration: A null modem serial cable is
needed. Connect one end of the cable into the COM 2 port of
server and the other into a port on the client machine.
Modem Configuration: On the client, the EMP uses the Windows
Application Program Interface (API) to determine if a modem is
connected and available. The EMP does not configure the
modem; it should be preconfigured through Windows.

Emergency Management Port

C-5

For modem support, the server must use a Hayes compatible
14400 bps modem. The modem must be on the NT Hardware
Compatibility List provided by Microsoft. The server modem must
be set in auto-answer mode for the EMP to be able to connect to
it.

Setting Up the Server for the EMP
To use the EMP, you must configure the server's BIOS with
specific settings. These settings take place in two submenus of
the BIOS Server menu, the System Management Submenu and
the Console Redirect Submenu. The earlier BIOS settings section
shows all available options. This section focuses on those
settings that must be configured to use the EMP.

System Management Submenu
All EMP related settings occur from the System Management
Submenu of the Server main menu. Change only the items
below; all other default settings should remain the same.
EMP Password: Anytime you attempt to initiate a connection, a
prompt for the user password appears. If you never set up the
EMP password, anyone can access the EMP by clicking OK
through the password prompt.
In the EMP Password area of the System Management Submenu,
type in a password of up to 8 alphanumeric characters. If a beep
is heard, the password was not accepted and a different password
must be entered.
EMP Access Modes: Choose either Disabled, Pre-boot, or Always
Active, depending on the type of EMP access needed. The tables
above show what is available with a given setting.
EMP Restricted Mode Access: Set Restricted Mode to either
enabled or disabled as needed. If in enabled mode, this means
that the EMP's server control options, Power On/Off and Reset,
are unavailable. In disabled mode, these same server control
options are available.
EMP Direct Connect/Modem Mode: Select Direct Connect if a
null modem serial cable directly connects the server's COM 2 port
to the EMP client machine. If they are connected via a modem,
select Modem Mode.

C-6 Emergency Management Port

Console Redirection Submenu
These settings in the Console Redirection Submenu of the Server
menu must be set exactly as noted to be able to use the EMP.
COM Port Address: Select 2F8. This is the COM 2 port that
must be used by the EMP. The IRQ# setting automatically
populates with the correct number based on the COM Port
Address choice.
Baud Rate: Select appropriate speed.
Console Type: Choose PC ANSI.
Flow Control: Choose CTS/RTS + CD.

Main EMP Window
The main EMP window provides a graphical user interface (GUI)
to access server control operations and to launch the
management plug-ins from. At the top of the GUI is the menu
and tool bar. These provide the options to initiate plug-ins and
other support features. A status bar at the bottom displays
connection information like server name, line status, and mode.

Toolbar
The tool bar buttons of the EMP main window combine server
control and management plug-in options available from the
Connect and Action menus as follows:
Generates the Connect dialog to allow connection to a selected server.
Disconnects from the server currently connected to.
Generates the Power On/Off dialog.
Generates the Reset dialog.
Launches the SEL viewer.
Launches the SDR viewer.
Launches the FRU viewer.
Opens the phonebook.
Opens the online help.

Emergency Management Port

C-7

Status Bar
The status bar displays at the bottom of the current window. It
contains the following status information:
!

SERVER NAME: the name of the server (stored in the Phonebook).

LINE: the type of line connection. This would be either direct or
modem.

MODE: either Redirect of EMP, depending on whether the EMP has
control of the COM 2 port.

LINE STATUS: gives status information on the server connection. For
example, if a server is connected, the status bar says "Connected."
Otherwise, the line is blank.

EMP Main Menu
!

File

 Exit - Exits the EMP.
!

Connect

 Disconnect - disconnects the server connection.
 [Re]Connect - raises the connect dialog.
 A list of the five most recent connections - can click on
one of the five servers most recently connected to. A
connection to the selected server is initiated.

Action

 Power On/Off - powers the server on or off with postpower-up options.

 Reset - resets the server with post-reset options.
 SEL Viewer - opens the SEL viewer.
 SDR Viewer - opens the SDR viewer.
 FRU Viewer - opens the FRU viewer.
 Phonebook - opens the phonebook dialog.
!

Help - provides version information and help topics for the EMP.

C-8 Emergency Management Port

Server Control Operations
Three server control operations are available from the menu or
toolbar of the main EMP window, remote server connection,
powering the server on and off, and resetting the server. The
server console mode can also be switched between EMP active
and BIOS redirect modes through post-power-up and reset
options.
Connect
When you select [Re]Connect from the Connect menu, the
Connect dialog allows you to connect to a selected server. If the
client machine is already connected to a server, initiating
connection generates a warning message. It lets you know that
the existing connection will be terminated if you continue trying
to initiate the new connection. You are prompted to enter the
EMP password whenever a connection is attempted.

Connect Dialog

Options available in the dialog are:
!

Line Selection - you can specify whether to use a direct connection or
dial-up modem connection to the server.

 Dial-up - connects to a selected server with a modem.
 Direct connect (Serial Line) - connects to the selected
server directly using a null modem serial cable.

Server - you can select or enter a server name from a dropdown edit list
box of available servers. A server must be selected when the line
selection is Dial-up.

Emergency Management Port

C-9

Serial Line - must be filled out when the line selection is set to Direct
connect (Serial Line).

 Baud Rate - must be 19200 for EMP to connect properly.
 COM Port No. - set the COM Port number to which the
null modem serial cable is connected.

Connect - initiates connection to the connected server. When this button
is clicked, you are prompted for the EMP password.

Config - displays the Phonebook dialog.

Cancel - exits the Connect dialog without any action taken.

Help - displays dialog level help information.

Power On/Off
Selecting Power On/Off from the Action menu allows you to
power the server on or off, with post-power-up options. It
generates the Power on/off dialog.

Power On/Off Dialog

Options available in the dialog are:
!

Power ON - powers on the server.

Power OFF - powers off the server. This option is not allowed if the
server is configured in RESTRICTED mode for EMP operations.

Post-power-up option - sets the mode selection of the server to EMP
active or BIOS redirection. The setting is available after the next powerup. The default selection is EMP active.

Cancel - exits the dialog without any action taken.

Help - displays dialog level help information.

C-10 Emergency Management Port

Reset
Selecting Reset from the Action menu generates the Reset dialog
so that you can remotely reset the server with post-reset options.

Reset Dialog

Options available in the dialog are:
!

System Reset - resets the server with the selected post-reset options.
This operation is not allowed if the server is configured in RESTRICTED
mode for EMP operations.

Option Group - sets the post-reset option that will be effective after
reset. The options are EMP active or BIOS redirection. The default
selection is EMP active.

Cancel - exits the dialog without any action taken.

Help - displays dialog level help information.

Emergency Management Port

C-11

Phonebook
The EMP provides a support plug-in known as the Phonebook.
The Phonebook stores names and numbers of servers in a list
that can be updated by adding, modifying or deleting entries. The
Phonebook can be opened from the main menu and tool bars, or
launched from the Connect dialog by clicking the Config button.

Phonebook Dialog

Options available in the dialog are:
!

Server - a dropdown list of server names previously stored in the
Phonebook. If the New radio button is selected in the Operation area, this
area is cleared.

Phone No. - the number of the selected server. If the New radio button is
selected in the Operation area, this area is cleared.

Operation

 New - lets you make a new entry in the phonebook.

Selecting this option clears the Server and Phone No.
fields. You must click Save for the entry to be added to
the phonebook.

 Modify - lets you edit an existing entry. You select an

existing entry from the Server dropdown edit box and
modifies the existing phone number before selecting this
option. Click Save in order to store this entry in the
phonebook.

 Delete - lets you delete an entry from the phonebook.

You must first select an existing server from the Server
dropdown edit box before selecting this option. You
must click Save for the entry to be deleted.

Save - saves a new or modified Phonebook entry or deletes an entry if the
Delete radio button was selected.

Connect - raises the Connect dialog with the server from the
Phonebook's Server dropdown edit box already populating the Connect
dialog's Server dropdown edit box.

C-12 Emergency Management Port

Cancel - exits the dialog without any action taken.

Help - displays dialog level help information.

Management Plug-ins
SEL Viewer
The SEL viewer provides access to the System Event Log on the
server and can display records in either hexadecimal or text
(verbose) form. Options available through the SEL viewer (see the
SEL Viewer figure below) are:
!

View the SEL from a file

Save the SEL to a file

View SEL summary info

View all SEL entries

View SEL info by event type

View SEL info by sensor type

Set SEL display mode to either Hex or verbose mode

Set the SEL output file format to either text or binary format

Close the SEL viewer

Exit the EMP

SEL Viewer

Emergency Management Port

C-13

SEL Viewer Menu Options
The following menu options are found on the SEL viewer menu
bar:
!

File

 Open - you can view SEL data from a previously saved

file if it was stored in binary format. Selecting the Open
menu item allows you to specify a filename under which
the data is found. The default filename is
"SELLOG.DAT." If the file cannot be opened, the
program displays an error message.

 Close - you can close the SEL viewer.
 Save As - dumps the SEL data to a file in either binary

raw or verbose text format. The binary file may be
retrieved later. Selecting this option lets you specify a
filename to which the data would be saved. The default
filename is "SELLOG.DAT." If there is no data, an error
message will be displayed.

 Exit - exits the EMP.
!

Connect

View

 SEL Information - displays SEL summary information
as returned by the server.

 All Events - displays all events in the SEL.
 By Sensor Type - shows all events in the SEL generated
by a specific sensor type such as voltage, temperature,
etc.

 By Event - displays all the events in the SEL of a

particular type; for example, by memory or threshold. A
pop-up menu lets you select the event type to display.
This pop-up menu displays all the event types that may
be generated by the particular hardware.

Settings - you can change several operating parameters for the SEL
viewer. This menu displays the following sub-options:

 Display HEX/Verbose - toggles between HEX mode and
interpreted mode of displaying SEL records.

 Output Text/Binary - determines whether SEL data will
be saved to the file in binary format or verbose format.

C-14 Emergency Management Port

Window - gives options for displaying currently open windows.

Help - provides version information for the SEL viewer and provides
help topics on the EMP.

Sensor Type Codes
The Sensor Type Code Table provides information regarding:
!

The type of sensor generating the SEL entry

The name of the sensor

The microcontroller which initiated the SEL entry

The warning or error which initiated the SEL entry.

Using the Sensor Type Code Table
Compare the Sensor Type and Number message shown in the SEL
viewer display (above) to the Sensor Type/Number in Verbose
column in the table below. Using information in the Sensor Name
column in the table you can determine the physical component
which generated the SEL message. The Generator ID column in
the table identifies the microcontroller that reported the event to
the SEL. Detailed information regarding the event is available
from the Event Description column in the SEL Viewer.
For example, if there is a Fan #10 entry in the Sensor Type and
Number column of the SEL Viewer, by looking at the Sensor type
Codes table you can determine that the Baseboard Fan 1 caused
this entry. The entry was reported through the Baseboard
Management Controller (BMC) on the system board.
Sensor Type Codes
Sensor Type and Number in
Verbose

Sensor Name

Generator ID

Reserved

00h

BMC

Temperature #17

Processor1 Temp

BMC

Temperature #18

Processor2 Temp*

BMC

Temperature #19

Baseboard Temp1

BMC

Temperature #1A

Baseboard Temp2

BMC

Voltage # 01

Baseboard 5V

BMC

Voltage # 02

Baseboard 3.3V

BMC

Voltage # 03

Primary Processor

BMC

Voltage # 04

Secondary Processor*

BMC

Voltage # 05

Processor 2.5V

BMC

*Not applicable to all servers

Emergency Management Port

C-15

Sensor Type Codes (continued)
Sensor Type and Number in
Verbose

Sensor Name

Generator ID

Voltage # 06

5V Standby

BMC

Voltage # 07

Baseboard SCSI-A Term1

BMC

Voltage # 08

Baseboard SCSI-A Term2

BMC

Voltage # 09

Baseboard SCSI-A Term3

BMC

Voltage # 0A

Baseboard –12V

BMC

Voltage # 0B

Baseboard SCSI-B Term1

BMC

Voltage # 0C

Processor 1.5V

BMC

Voltage # 0D

Baseboard –5V

BMC

Voltage # 0E

Baseboard 12

BMC

Fan # 0F

Baseboard Fan0

BMC

Physical Security #26

Chassis Intrusion

BMC

Secure Mode Violation
Attempt #27

EMP password (at the time of
connecting to the server)

BMC

Secure Mode Violation
Attempt #28

Secure Mode Violation (while
the system is in Secure Mode)

BMC

Processor #1B

Processor1 Status

BMC

Processor #1C

Processor2 Status*

BMC

Memory # 1F

DIMM1 Presence

BMC

Memory #20

DIMM2 Presence

BMC

Memory #21

DIMM3 Presence

BMC

Memory #22

DIMM4 Presence*

BMC

Post Error #25

Refer to Problem Solving –
Post Error Codes and
Messages

BIOS

Watchdog #25

Watchdog Event

BMC

System Event #EF

See the System Event Logging
Format Table

BIOS

*Not applicable to all servers

C-16 Emergency Management Port

System Event Logging Format Table
Sensor Type and
Number in
verbose

Sensor Type and
Number in hex

Event Description
in hex

Event type

Event Description

System Event #EF

12 EF

E7 01 -- --

System Boot Event

System Boot Event
…

System Event #EF

12 EF

E7 00 -- --

System Recognition

System Boot Event
…

E7 20 -- --

Single Bit Memory
Error

Correctable ECC …

Memory #EF

OC EF

Memory #EF

OC EF

E7 21 -- --

Double Bit memory
Error

Non-Correctable
ECC …

Memory #EF

OC EF

E7 02 -- --

Memory Parity
error

Parity …

Critical Interrupt
#EF

13 EF

E7 00 -- --

Bus Timeout

Bus timeout …

Critical Interrupt
#EF

13 EF

E7 02 -- --

I/O Check

I/O Channel check
NMI

Critical Interrupt
#EF

13 EF

E7 03 -- --

Software NMI

Critical Interrupt
#EF

13 EF

E7 04 -- --

PCI PERR

PCI PERR …

Critical Interrupt
#EF

13 EF

E7 05 -- --

PCI SERR

PCI SERR …

SDR Viewer
The SDR viewer lets you view the Sensor Data Records retrieved
from the SDR repository. Options available through the SDR
viewer are:
!

View all SDR records

View SDR entries by SDR type

View SDR summary info

Set SDR display mode to either Hex or verbose mode

Close the SDR viewer

Exit the EMP

Emergency Management Port

C-17

SDR Viewer Menu Options
The following menu options are found on the SDR viewer menu
bar:
!

File

 Close - closes the SDR viewer.
 Exit - exits the EMP.
!

View

 Display all Records - displays all records from the SDR
repository.

 SDR Type - displays the records of a particular SDR

type. You select an SDR type from a pop-up menu that
displays all the SDR types available for the given
hardware.

 SDR Info - displays the SDR summary information as
returned by the server.

Settings - lets you change operating parameters for the SDR viewer.
This menu displays the following sub-option:

 Display HEX/Verbose - toggles between HEX mode and
interpreted mode of displaying SDR records.

Window - gives options for displaying currently open windows.

Help - provides version information for the SDR viewer and provides
help topics on the EMP.

FRU Viewer
The FRU viewer allows you to view the server's FRU (Field
Replaceable Units) data from the server's baseboard FRU
information area. Options available with the SDR viewer are:
!

View all FRU records

View FRU summary info

Set FRU display mode to either Hex or verbose mode

Close the FRU viewer

Exit the EMP

C-18 Emergency Management Port

FRU Viewer Menu Options
The following menu options are found on the FRU viewer menu
bar:
!

File

 Close - closes the FRU viewer.
 Exit - exits the EMP.
!

View

 Display all Records - displays all FRU data, which

consists of chassis, board, and product information.

 FRU Info - displays the FRU summary information as
returned by the server.

Settings - lets you change operating parameters for the FRU viewer.
This menu displays the following sub-option:

 Display HEX/Verbose - toggles between HEX mode and
interpreted mode of displaying FRU records.

Window - gives options for displaying currently open windows.

Help - provides version information for the FRU viewer and provides
help topics on the EMP.

Emergency Management Port

C-19

Glossary
A
AC

(Alternating Current) The type of current available in wall outlets. All
computers must convert alternating current to direct current to operate.
See also DC.
address

A label, name, or number that identifies a location in computer memory.
ASCII

(American Standard Code for Information Interchange) A standard number
assigned to each of the alphanumeric characters and keyboard control
code keys to enable the transfer of information between different types of
computers and peripherals.

B
backplane slot

A connector on the backplane board in desktop computers and expansion
boxes that allows you to install circuit cards.
backup

A copy of data for safe-keeping. The data is copied from computer memory
or disk to a floppy disk, magnetic tape, or other media.
backup battery

The battery in your computer that maintains the real-time clock and the
configuration information when the computer's power is removed.
base memory

An area of memory between 0 and 640 kilobytes.
baud rate

The speed with which data is transmitted during serial communication.
The computer's operating system and software program must be
configured for the same baud rate as the communication device, such as a
serial printer. See also bps.
BIOS

(Basic Input/Output System) A program stored in flash EPROM or ROM
that controls the keyboard, disk drives, video monitor, and other devices.
See also flash EPROM, EPROM, and ROM.

Glossary

bit

Derived from BInary digiT, a bit is the smallest unit of information a
computer handles. See also byte.
BMC

(Baseboard Management Controller) Contains all of the server management
functions. One major function of the BMC is to monitor system
management events and log their occurrence in the System Event Log
(SEL).
boot

The process of loading the operating system into memory.
bps

(bits per second) The number of bits transferred in one second during
serial communication, such as modem transmission.
byte

A group of eight bits.

C
cache memory

A very fast, limited portion of RAM set aside for temporary storage of data
for direct access by the microprocessor.
CD-ROM drive

(Compact Disk ROM drive) A type of mass storage device that reads
information from a compact disk.
Centronics port

An industry standard parallel port. See also parallel port.
CGA

(Color Graphics Adapter) A type of video display system that provides lowresolution text and graphics on TTL monochrome and color monitors.
CMOS

(Complimentary Metal-Oxide Semiconductor) A type of low-power
integrated circuit used in computers. See also TTL.
COM1 or COM2

The name you can assign a serial port to set or change its address. See
also serial port.
command

An instruction that directs the computer to perform a particular operation.

Glossary

configuration

The way in which a computer is set up to operate. Some configurable
options include CPU speed, serial port designation, and memory allocation.
coprocessor

See math coprocessor.
CPU

(Central Processing Unit) See microprocessor.
CRT

(Cathode-Ray Tube) The type of video display used in monitors for desktop
computers.

D
DC

(Direct Current) The type of current available in the rechargeable battery
packs used in portable computers. See also AC.
default

The factory setting your computer uses unless you instruct it otherwise.
For example, when powering up, the computer will boot from the default
drive.
density

The capacity of information (bytes) that can be packed onto a storage
device, such as a floppy disk.
device driver

A software program that a computer must use to recognize and operate
certain hardware, such as a mouse or a video monitor.
disk drive

A device that stores data on a hard or floppy disk. A floppy disk drive
requires a floppy disk to be inserted; a hard disk drive has a permanently
encased hard disk.
DOS

(Disk Operating System) See operating system.
DRAM

(Dynamic RAM) See RAM.

E
ECC

(Error Checking and Correction) A method of detecting and correcting
errors.
Glossary

EEPROM

(Electrically Erasable Programmable Read-Only Memory) A type of memory
device that stores password and configuration information.
EGA

(Enhanced Graphics Adapter) A type of video display system that provides
medium-resolution text and graphics on TTL monochrome, color, and
enhanced color monitors.
EMP

The Emergency Management Port (EMP) provides an interface to the
Console Manager. This interface allows remote server management via a
modem or direct connection.
EMS

(Expanded Memory Specification) A method of accessing memory beyond
the 640K limit of DOS by exchanging data in and out of main memory at
high speeds. Some software requires EMS to operate.
EPROM

(Erasable Programmable Read-Only Memory) A type of memory device that
is usually used to store system BIOS code. This code can be erased with
ultraviolet light, but is not lost when the computer is powered off. See also
flash EPROM and ROM.
expanded memory

See EMS.
expansion slot

See backplane slot.
extended memory

The protected memory above 1M that is directly accessible by the
microprocessor through certain utilities and operating systems. This
memory is used in computers with 80286, 80386, and 80486
microprocessors.

F
flash EPROM

A type of memory device that is usually used to store system BIOS code.
This code can be replaced with updated code from a floppy disk, but is not
lost when the computer is powered off. See also EPROM and ROM.
floppy disk drive

See disk drive.

Glossary

format

The process used to organize a hard or floppy disk into sectors so it can
accept data. Formatting destroys all previous data on the disk.

G
(Gigabyte)

1,073,741,824 bytes. See also byte.

H
hard disk drive

See disk drive.
hardware

The physical parts of your computer, including the keyboard, monitor, disk
drives, cables, and circuit cards.

I
IC

(Integrated Circuit) An electronic device that contains miniaturized
circuitry.
(ISA Configuration Utility)

The program that you use to change the configuration of some ISA desktop
computers. This program also contains information about the hardware in
the computer.
IDE

(Integrated Drive Electronics) A type of hard disk drive with the control
circuitry located inside the disk drive rather than on a drive controller
card.
interface.

A connection between the computer and a peripheral device that enables
them to exchange data. See also parallel port and serial port.
ISA

(Industry Standard Architecture) An industry standard for computers and
circuit cards that transfer 16 bits of data at a time.

J
jumper

A small electrical connector used for configuration on some computer
hardware.

Glossary

K
(Kilobyte)

1,024 bytes. See also byte.

L
LAN

(Local Area Network) A group of computers linked together within a limited
area to exchange information.
LCD

(Liquid Crystal Display) The type of video display used in portable
computers.
LED

(Light-Emitting Diode) A small electronic device that glows when current
flows through it.
LPT1 or LPT2

The name you can assign a parallel port to specify its address. See also
parallel port.
LVD

Super-fast Ultra2 SCSI Low Voltage Differential (LVD) Parallel SCSI
Interface. A new SCSI interface that provides greater I/O bandwidth, device
connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard
disk drives.

Note: To achieve LVD performance, all devices, including
cables, controllers, and hard disk drives must support LVD.

M
(Megabyte)

1,048,576 bytes. See also byte.
math coprocessor

An IC that works with the microprocessor to speed up mathematical
calculations.
memory

The circuitry in your computer that stores data and programs. See also
EMS, extended memory, RAM, and ROM.
microprocessor

The integrated circuit that processes data and controls the basic functions
of the computer.
6

Glossary

modem

A device used to exchange information with other computers over
telephone or data lines.
module

A circuit board that plugs into a dedicated connector on the system board
in your computer.
mouse

A small input device that you guide on a flat surface to control the cursor
movement and operation of the computer when using certain software
programs.

N
NVRAM

(Nonvolatile RAM) A type of RAM that retains its contents even after the
computer is powered off. This memory stores EISA configuration
information. See also RAM and SRAM.

O
operating system

A set of programs that provides the interface between other software
programs and the computer.

P
parallel port

The connector on the back of your computer that allows the transfer of
data between the computer and a parallel device, such as a parallel
printer.
partition

The process of dividing the storage space on a hard disk into separate
areas so that the operating system treats them as separate disk drives.
password

A security feature that prevents an unauthorized user from operating your
computer. See also EEPROM.
PCI

Peripheral Component Interconnect. PCI is a high-performance
peripherals I/O bus supporting data transfers of up to 132MB per second.

Glossary

Pentium

A type of microprocessor, with a built-in math coprocessor, cache memory,
and memory and bus controllers, that processes and communicates 32
bits of data at a time. This microprocessor also contains power
management capabilities.
peripheral

A device connected to and controlled by the computer, such as an external
disk drive or a printer.
pixel

The smallest element that is visible on a video display. The resolution of a
video display system is measured in pixels.
PnP

(Plug-n-Play) Plug-and-play is the ability to plug a device into a computer
and have the computer recognize that the device is there. The user doesn't
have to tell the computer.
POST

Power-On-Self-Test.

R
RAM

(Random-Access Memory) A temporary storage area for data and programs.
This type of memory must be periodically refreshed to maintain valid data,
and is lost when the computer is powered off. See also NVRAM and SRAM.
real-time clock

The IC in your computer that maintains the time and date.
ROM

(Read-Only Memory) A type of memory device that usually is used to store
system BIOS code. This code cannot be altered and is not lost when the
computer is powered off. See also BIOS, EPROM, and flash EPROM.
RS-232C port

An industry standard serial port. See also serial port.

S
save

To store information on a floppy disk, hard disk, magnetic tape, or some
other permanent storage device.

Glossary

SCSI

(Small Computer System Interface) An industry standard interface that
provides high-speed access to tape drives, hard disk drives, and other
peripheral devices.
SEL

(System Event Log) A record of system management events. The
information stored includes the name of the event, the date and time the
event occurred and data pertinent to the event. Event data may include
POST error codes that reflect hardware errors or software conflicts within
the system.
serial communication

Information sent sequentially, one bit at a time.
serial port

The connector on the back of your computer that allows the transfer of
data between the computer and a serial device, such as a mouse, a
modem, or a serial printer.
Setup program

The program that you use to change the configuration of some ISA desktop
and notebook computers. This program also contains information about
the hardware in the computer.
software

Programs with specific functions, such as word processing, data base
management, communications, and operating system.
SRAM

(Static RAM) A temporary storage area for data and programs. This type of
memory does not need to be refreshed, but it is lost when the computer is
powered off. See also NVRAM and RAM.
SSU

(System Setup Utility) The program that you use to change the
configuration of your system. This program also contains information
about the hardware in your system and is used to read the System Event
Log.
SVGA

(Super VGA) A type of video display system that provides very highresolution text and graphics on analog color monitors.
system board

The main circuit board in your computer. It contains most of the
connectors and ports.

Glossary

T
tape drive

A type of storage device using magnetic tape.
TTL

(Transistor-Transistor Logic) A type of integrated circuit used in
computers. See also CMOS.

V
VGA

(Video Graphics Array) A type of video display system that provides highresolution text and graphics on analog color monitors.

Glossary

Equipment Log
Use this equipment log form to record pertinent information about your system. You
will need some of this information to run the System Setup Utility. Be sure to update
the equipment log when you add options.
Record the model and serial numbers of the system components, dates of component
removal or replacement, and the name of the vendor from whom the component was
purchased. Be sure to record the same information for any components added to the
system, such as hard disk drives, add-in boards, or printers.
Record the model and serial numbers of the unit and system baseboard. The model and
serial numbers of the system unit are recorded on a label attached to the rear of the unit.
The serial number of the system board is located along the left side of the board, near
the PCI expansion slot covers.
The location of serial numbers on add-in boards, hard disk drives, and external
equipment, such as video displays or printers, varies from one manufacturer to another.
Literature accompanying these products should illustrate or describe the location of
model and serial numbers.

Equipment Log 1

Component
Server
System Board
Processor 1
Processor 2
DIMM Slot 1
DIMM Slot 2
DIMM Slot 3
DIMM Slot 4
Modem
Diskette Drive A
Diskette Drive B
Tape Drive 1
Tape Drive 2
CD-ROM Drive 1
Hard Disk Drive 1
Hard Disk Drive 2
Hard Disk Drive 3
Hard Disk Drive 4
Optional RAID
Controller
Network Controller 1
Network Controller 2
Monitor
Keyboard
Mouse
External Peripheral 1
External Peripheral 2

2 Equipment Log

Manufacturer Name & Model

Serial Number Date
(if available) Installed

Index
A

Add-in board
IDE bus slots, 1-8
ISA slots, 1-8
Add-in boards
ISA, B-2
PCI, B-2
Administrative password, 1-12
Advanced Menu, configuring in
Setup, 3-9

B
Battery
installing, 4-7
BIOS
recovering, 3-30
BMC, 1-11
boot block write protect default
jumper, 3-30
Boot menu, configuring, Setup, 3-17

Caution
leave boot block protect jumper at
default, 3-30, 3-32
CFG files, B-2
Chassis intrusion detection default
jumper, 3-31
Configuring system board jumpers
boot block protect, 3-30
chassis intrusion detection, 3-31
summary description, 3-27
Controller
network, 1-9
system board management (BMC),
1-11

E
Emergency Management Port
FRU viewer, C-18
main console window, C-7
phonebook, C-12
requirements, C-5
SDR viewer, C-17
SEL viewer, C-13
server control operations, C-9
Emergency Management Port
Console, C-2

EMP. See Emergency Management
Port Console
Exit menu, configuring, Setup, 3-19

Hard Drive menu
configuring, Setup, 3-18

I
I2C bus for monitoring status, 1-11
IDE
feature summary, 1-8
Integrated Peripheral Configuration
menu, configuring in Setup, 3-11
Intrusion detection, 1-11, 1-12
ISA
feature summary, 1-8

J
Jumpers
boot block write protect, 3-27
boot option, 3-27
chassis intrusion detection, 3-27
CMOS clear, 3-27
password, 3-27
recovery boot, 3-27

Lithium backup battery
installing, 4-7

M
Memory
addresses, 1-7
Monitoring system status, 1-11

N
Network
controller, 1-9

O
Overview, 1-2
OVL files, B-2

P
Password
administrative, 1-12
user, 1-12

Index-1

PCI Device, Slot 1 - Slot 7 menu,
configuring in Setup, 3-10
Power supply
monitoring power state, 1-11
Problems
bootable CD-ROM not detected,
5-16
CD-ROM drive activity light, 5-13
F2 key prompt does not appear,
5-13
network, 5-16
PCI installation tips, 5-17

Real-time clock
running SCU to configure settings,
4-7
Removing termination board, 4-10
Removing termination board, 4-12

S
SCI files, B-2
SCU
software locking feature, 1-12
Security, 1-12
alarm switches, 1-12
software lock, SCU, 1-12
Security menu
configuring, Setup, 3-12
Server management
BMC, 1-11
features, 1-11
intrusion detection, 1-12
Server Management Information
menu, configuring in Setup, 3-16
Server menu, configuring in Setup,
3-14
Setup
advanced menu, 3-9
boot menu, 3-17
exit menu, 3-19
hard Drive menu, 3-18
integrated Peripheral Configuration
menu, 3-11
PCI Device, Slot 1 - Slot 7 menu,
3-10
security menu contents, 3-12
Server Management Information
menu contents, 3-16
server menu contents, 3-14
Switches
alarm, 1-12
Index-2

System board
boot block protect, jumper, 3-30
chassis intrusion detection, jumper,
3-31
configuration jumpers, 3-27
System Chassis, 1-4
System setup utility
CFG files, B-2
customizing, B-5
defining an ISA card, B-8
exiting, B-15
launching a task, B-6
OVL files, B-2
removing an ISA card, B-9
running, B-4
SCI files, B-2
when to run, B-2

Termination board
removing, 4-10
Termination board
removing, 4-12

User password, 1-12
Utilities
Emergency Management Port
Console, C-2

W
Write protect boot block, jumper,
3-30

■

■
904475-04

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Modify Date                     : 1999:11:22 11:46:58-05:00
Author                          : Bill Graham
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