User manual
A Support website has been set up for our new device range:
support.mezzobyness.com
This site will be updated as necessary and used as the support page for all customers.
How to Add
Ness Two Way Radio
Use this process to
program Ness Two Way Radio
Within the Mezzo mobile app, follow these steps to connect or include a new device:
1. Tap my Automation.
2. Tap the
at the bottom of the screen
3. Tap Ness Wireless
4.
You now have 2 options
Enter the
8digits
Scan the bar
code printed on the device
5.
Tap NEXT and if the ID is valid,
6.
Name the device and tap the
How to Add Z-
Wave devices
Use this process to connect Z
Note: In order to include a Z-
Wave device, you must have the physical device with you,
turned on and plugged in, and be within range
Within the Mezzo mobile app, follow these steps to connect or include a new device:
7. Tap my Automation.
8. Tap the ‘Fab
‘ at the bottom of the screen
9. Tap Z-Wave devices
10. When you hear
“Ready to learn a new device”
procedure to add the device to the mobile app and Mezzo.
11.
You now have 2 options:
1. Tap the tick
and your device will be set with the default settings.
2. Tap the edit
button and you can edit your device and then tap
12. You will hear
“Details Saved”
Mezzo and the mobile app.
How to exclude or reset a Z
Z-
Wave devices require a separate command and physical confirmation from the device itself
(usually a button press) in order to be reset (or
(like the Mezzo).
Before removing a Z-
Wave device, make sure you’ve uninstalled any configurations
associated with the device.
Please Note:
In order to exclude a Z
you, turned on and plugged in, and be within range of the Mezzo.
A Support website has been set up for our new device range:
support.mezzobyness.com
This site will be updated as necessary and used as the support page for all customers.
Ness Two Way Radio
devices
program Ness Two Way Radio
devices to Mezzo.
Within the Mezzo mobile app, follow these steps to connect or include a new device:
at the bottom of the screen
You now have 2 options
to enter the device IDs either:
8digits
TXID that is printed on the device or
code printed on the device
.
Tap NEXT and if the ID is valid,
app
will prompt for naming the device
Name the device and tap the
to complete.
Wave devices
Use this process to connect Z
-Wave devices to Mezzo.
Wave device, you must have the physical device with you,
turned on and plugged in, and be within range
of the Mezzo.
Within the Mezzo mobile app, follow these steps to connect or include a new device:
‘ at the bottom of the screen
“Ready to learn a new device”
from Mezzo, execute the incl
procedure to add the device to the mobile app and Mezzo.
You now have 2 options:
and your device will be set with the default settings.
button and you can edit your device and then tap
“Details Saved”
when the device has been successfully added to
Mezzo and the mobile app.
How to exclude or reset a Z
-Wave device
Wave devices require a separate command and physical confirmation from the device itself
(usually a button press) in order to be reset (or
“excluded”) and removed from a controller
Wave device, make sure you’ve uninstalled any configurations
In order to exclude a Z
-
Wave device, you must have the physical device w
you, turned on and plugged in, and be within range of the Mezzo.
A Support website has been set up for our new device range:
This site will be updated as necessary and used as the support page for all customers.
Within the Mezzo mobile app, follow these steps to connect or include a new device:
will prompt for naming the device
.
Wave device, you must have the physical device with you,
Within the Mezzo mobile app, follow these steps to connect or include a new device:
from Mezzo, execute the incl
usion
and your device will be set with the default settings.
button and you can edit your device and then tap
save.
when the device has been successfully added to
Wave devices require a separate command and physical confirmation from the device itself
“excluded”) and removed from a controller
Wave device, make sure you’ve uninstalled any configurations
Wave device, you must have the physical device w
ith
Removing and excluding a device that is already connected
1. Tap the Menu button
2. Tap Mezzo
(under settings).
3. Tap
Advanced Settings
4. Tap Exclude Mode
and you’ll hear
5. When you hear
“Ready to remove a device”
procedure to remove the device from the mobile app and Mezzo.
Please Note:
If Mezzo is the primary controller for your network, resetting it will result in the nodes in
your network being orphaned and it will be necessary after the reset to exclude and re
include all of the nodes in the network. If Mezzo is being used as a secondary controller in
the network, use this procedure to reset this controller only in the event t
primary controller is missing or otherwise inoperable.
Lifeline
Group ID
1
How to Factory Reset
To reset Mezzo’s Z-
Wave system to factory default settings, you must factory reset the
Hub. You can factory reset Mezzo with steps found below.
NOTE:
Resetting Mezzo will restore all factory settings. All device connections, automation,
scenes, configurations, and users associated with that Mezzo will be lost in the reset. All
devices connected to Mezzo will have to be reset or excluded before they can be reconnected.
The steps for resetting and reconnecting each smart device differ. After resetting, you can
visit our post about
removing or excluding a device
Follow these instructions to factory reset all or parts of Mezzo:
1. Tap the Menu button
2. Tap Mezzo
(under settings).
3. Tap
Advanced Settings
4. Tap
Factory Default Options
5.
You now have 7 options:
1.
Default General Options
Mezzo. This does not affect devices, users etc.
2.
Default Users & Keys
and Mezzo.
3.
Default Wireless Devices
from the ap
p and Mezzo.
4. Default Z-
Wave Devices
Mezzo.
5. Default Scenes –
This will remove all scenes from the app and Mezzo.
6. Default Energy –
This will remove all energy entries from the app and Mezzo.
7. Reset All &
Sign Out
removing all users, scenes, energy entries, devices and general options from the
app and Mezzo.
Please Note:
The Hub will take 5
Removing and excluding a device that is already connected
(under settings).
Advanced Settings
.
and you’ll hear
“Ready to remove a device”.
“Ready to remove a device”
from Mezzo, execute the exclusion
procedure to remove the device from the mobile app and Mezzo.
If Mezzo is the primary controller for your network, resetting it will result in the nodes in
your network being orphaned and it will be necessary after the reset to exclude and re
include all of the nodes in the network. If Mezzo is being used as a secondary controller in
the network, use this procedure to reset this controller only in the event t
hat the network
primary controller is missing or otherwise inoperable.
Maximum Nodes
Description
5 Z-
Wave Plus Lifeline
How to Factory Reset
Wave system to factory default settings, you must factory reset the
Hub. You can factory reset Mezzo with steps found below.
Resetting Mezzo will restore all factory settings. All device connections, automation,
scenes, configurations, and users associated with that Mezzo will be lost in the reset. All
devices connected to Mezzo will have to be reset or excluded before they can be reconnected.
The steps for resetting and reconnecting each smart device differ. After resetting, you can
removing or excluding a device
and follow the guid
es provided.
Follow these instructions to factory reset all or parts of Mezzo:
(under settings).
Advanced Settings
.
Factory Default Options
.
You now have 7 options:
Default General Options
– This will remove all
Mezzo settings from the app and
Mezzo. This does not affect devices, users etc.
Default Users & Keys
–
Which will remove all the users connected from the app
Default Wireless Devices
–
This will remove all Ness 2 way wireless devices
p and Mezzo.
Wave Devices
– This will remove all Z-
Wave devices from the app and
This will remove all scenes from the app and Mezzo.
This will remove all energy entries from the app and Mezzo.
Sign Out
–
This will reset Mezzo to its factory default settings,
removing all users, scenes, energy entries, devices and general options from the
The Hub will take 5
-10 minutes to fully factory reset.
from Mezzo, execute the exclusion
If Mezzo is the primary controller for your network, resetting it will result in the nodes in
your network being orphaned and it will be necessary after the reset to exclude and re
-
include all of the nodes in the network. If Mezzo is being used as a secondary controller in
hat the network
Description
Wave Plus Lifeline
Wave system to factory default settings, you must factory reset the
entire
Resetting Mezzo will restore all factory settings. All device connections, automation,
scenes, configurations, and users associated with that Mezzo will be lost in the reset. All
devices connected to Mezzo will have to be reset or excluded before they can be reconnected.
The steps for resetting and reconnecting each smart device differ. After resetting, you can
es provided.
Mezzo settings from the app and
Which will remove all the users connected from the app
This will remove all Ness 2 way wireless devices
Wave devices from the app and
This will remove all scenes from the app and Mezzo.
This will remove all energy entries from the app and Mezzo.
This will reset Mezzo to its factory default settings,
removing all users, scenes, energy entries, devices and general options from the
This is the quick start g
each Mezzo.
This is the quick start g
uide that will be given with
uide that will be given with
FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiated radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible for
compliance could void the user‘s authority to operate the equipment.
RF Exposure Information
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure
limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal
operation.
FCC Emissions Complies
FCC Radio equipment and systems - Short range devices Complies
FCC LTE/WCDMAComplies
Applicable standards:
Part 22H/24E, Part 22H/24E/27,
Part15C (Part15.247), Par15C (Part15.249), Par15C (Part15.247), Part2.1091,
Part15B
PTCRB Complies
Applicable standards:
3GPP TS 34.123-1/ EN102 230, 3GPP TS 36.124, CTIA 3.6
AT&T Certified