NetComm Wireless 3G22WV HSPA+WIFI ROUTER WITH VOICE User Manual

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NETCOMM LIBERTY™ SERIES -

4

NetComm 3G22WV-I - HSPA+ WiFi Router with Voice User Guide

www.netcomm.com

YML22WVI

Troubleshooting the Voice Function ....................................................................................................................................................................................................................................................................................... 60

Technical Dat a ... .. .. ... .. ... .. .. ... .. ..... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. ..... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. ...................... 61

Electrical Specifications .......................................................................................................................................................................................................................................................................................................... 61

Environmental Specifications / Tolerances ............................................................................................................................................................................................................................................................................. 61

FAQ . ... .. ... .. .. ... .. ..... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. ..... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. ..... .. ... .. .. ... .. ....................... 62

Appendix A: Tables .. .. ..... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. .. ... . .. .. .. .... .. .. .. ... 64

Legal & Regulat ory Inf ormat ion . ... .. ..... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. ..... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. ... ... .... .. .. .. .... 66

Cont act . .. ..... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. ..... .. ... .. .. ... .. ... .. .. ... .. ... .. .. ... .. ..... .. ... .. .. ... .. ... .. .. ... . ...................... 69

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NETCOMM LIBERTY™ SERIES -

6

NetComm 3G22WV-I - HSPA+ WiFi Router with Voice User Guide

www.netcomm.com

YML22WVI

Product Introduction

Product Overview

 Quad-Band HSPA+ (where network is available)

 Up to 21Mbps downlink / 5.76Mbps uplink1

 1 x Voice ports (circuit-switched)

 3 x 10/100 LAN Ethernet port

 1 x 10/100/1000 LAN / WAN Ethernet port for optional alternate Internet connectivity (ADSL/Cable/Satellite)

 802.11n/300Mbps Wireless1 (Backward compatible with 802.11b/g)

 2 x Internal WiFi antennas

 Browser based interface for configuration and management

 Wireless security options- WEP, WPA, WPA2

 2 x USB ports for attaching USB Storage devices to share with connected clients

1. Speeds are dependent on network coverage. See your mobile broadband provider coverage maps for more details. The total number of WiFi users can also affect data speeds. Maximum wireless signal rate and coverage values are derived

from IEEE Standard 802.11g and 802.11n specifications. Actual wireless speed and coverage are dependent on network and environmental conditions included but not limited to volume of network traffic, building materials and

construction/layout.

Package Contents

The 3G22WV package consists of:

 3G22WV – NetComm HSPA+ WiFi Router with Voice

 12VDC~1.5A Power Adapter

 1 x External Antenna

 1 x RJ-45 LAN Cable

 1 x RJ-11 phone cable

 Quick Setup Guide

 Wireless Security Card

If any of these items are missing or damaged, please contact NetComm Support immediately by visiting the NetComm Support website at: http://support.netcommwireless.com/

Product Features

The NetComm HSPA+ WiFi Router with Voice creates a secure WiFi network, providing Internet access for up to 15 users and simultaneous phone service using a mobile broadband network.

With quick and easy setup the NetComm HSPA+ WiFi Router with Voice provides a landline experience without the need for fixed line connections. Simply plug the NetComm HSPA+ WiFi Router

with Voice into a power outlet then insert an active mobile broadband SIM card into the slot on the rear panel to access a mobile broadband Internet connection within minutes.

The NetComm HSPA+ WiFi Router with Voice incorporates a WLAN 802.11b/g/n access point, four 10/100Mbps Ethernet ports, with one able to act as a 10/100/1000Mbps Ethernet WAN port

and one phone port for making and receiving telephone calls. Two USB ports provide connectivity to attached USB Storage for connected clients. It features the latest security options such as

WPA and WPA2 data encryption, SPI (Stateful Packet Inspection) Firewall and VPN pass through.

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LED INDICATOR

HIGH

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SIGNAL

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PHONE

LAN 4

LAN 3

LAN 2

LAN 1 / WAN

WiFi

Power

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NETCOMM LIBERTY™ SERIES -

8

NetComm 3G22WV-I - HSPA+ WiFi Router with Voice User Guide

www.netcomm.com

YML22WVI

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Integrated Interfaces

The following integrated interfaces are available at the rear of the 3G22WV:

INTERFACE FUNCTION

SIM Slot Insert your SIM card here (until you hear a click). Please be careful to insert the SIM in the correct orientation by viewing the printed

icon.

3G Antenna Connector Attach an (optional) external 3G Antenna here.

LAN 4 - 2 LAN Port for wired Ethernet clients (Computers, Laptops, etc.)

LAN 1 / WAN LAN or WAN port for wired Ethernet clients or bridged devices (an ADSL modem, etc.)

Voice Phone port to enable connection to a standard analogue telephone

Power Power connector, connects to a DC 12V 1.5A Power Adapter

Reset Hold this button down for over 10 seconds to reset to factory defaults.

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NetComm 3G22WV-I - HSPA+ WiFi Router with Voice User Guide

www.netcomm.com

YML22WVI

Hardware installation

1. Insert your SIM card (until you hear a click) into the SIM slot.

2. For voice functionality, connect a standard analogue telephone to the port labelled “Voice” using the RJ-11 cable provided.

3. Connect the power adapter to the Power socket on the back of the 3G22WV.

4. Plug the power adapter into the wall socket and switch on the power.

5. Wait approximately 60 seconds for the 3G22WV to power up.

Connecting via a cable

1. Connect the Ethernet cable provided to the port marked LAN 1-4 at the back of the 3G22WV.

2. Connect the other end of the yellow Ethernet cable to your computer.

3. Wait approximately 30 seconds for the connection to establish.

4. Open your Web browser and type http://192.168.20.1 into the address bar and press enter.

5. Follow the steps to set up your 3G22WV.

6. After the setup process is completed, you will be connected to the Internet.

Connecting wirelessly

1. Ensure WiFi is enabled on your device (computer/laptop/Smartphone).

2. Scan for wireless networks in your area and connect to the network name shown on the included Wireless Security Card.

3. When prompted for your wireless security settings, enter the Wireless security key shown on the included Wireless Security Card.

4. Wait approximately 30 seconds for the connection to establish.

5. Open your Web browser and type http://192.168.20.1 into the address bar and press enter.

6. Follow the steps to set up your 3G22WV.

7. After the setup process is completed, you will be connected to the Internet.

8. To connect additional devices via WiFi, repeat steps 1 through 4.

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NetComm 3G22WV-I - HSPA+ WiFi Router with Voice User Guide

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YML22WVI

OPTION DEFINITION

BG Protection Mode

A

mechanism to enable the router to communicate with older legacy wireless network adapters that use 802.11b and 802.11g wireless protocols.

Client Idle Timeout The wireless client connections will timeout if there is no data packets transmitted within the specified seconds range.

Beacon Interval: The interval of time in which the wireless router broadcasts a beacon which is used to synchronize the wireless network.

Data Beacon Rate (DTIM): Enter a value between 1 and 255 for the Delivery Traffic Indication Message (DTIM). A DTIM is a countdown informing clients of the next window for listening to broadcast and

multicast messages.

Fragment Threshold: This specifies the maximum size of a packet during the fragmentation of data to be transmitted. If you set this value too low, it will result in bad performance.

RTS Threshold: When the packet size is smaller than the RTS threshold, the wireless router will not use the RTS/CTS mechanism to send this packet.

TX Power: This determines the transmit or output power of the broadcast wireless signal.

Short Preamble

A

radio preamble is a part of a datagram packet at the head of the Physical Layer Convergence Protocol (PLCP) to increase throughput. Shortening the preamble reduces the

size of the data packet increasing throughput. However not all wireless network adapters are able to use this setting.

Short Slot The amount of time the router waits after a packet collision before retransmitting the data packet. Enabling the short slot reduces this time from 20ms to 9ms, therefore increasing

overall throughput.

Tx Burst

The Transmission Burst boosts the WLAN data packet throughput to maximise transmission rates according to the wireless protocol being used. However this may increase the

rate of dropped packets due to environmental factors such as radio interference which can make the optimal wireless data packet transmission rate less than the maximum

possible transmission rate.

Pkt_Aggregate Packet Aggregation in IP networking is a function that concatenates multiple data packets into a single Transmission Unit to reduce redundancy and network traffic overhead.

Country Code The Country Code option controls the wireless channels that the router can broadcast on, defined by each countries wireless regulations.

AP Isolation: This feature allows you to isolate clients on your wireless network. To enable communication between the wireless clients connected to your NetComm Smart Hub 4G set this

option to Disabled. To terminate the communication between the wireless clients set this option to enabled.

MBSSID AP Isolation The MBSSID AP Isolation function provides isolation among different SSIDs. When enabled this function prevents wireless client terminals with different SSIDs from

communicating with each other.

BSSID The Broadcast Service Set Identifier. Select ‘Disabled’ to hide the SSID of your NetComm Smart Hub 4G. If disabled, other people will not be able scan and detect this

product’s

SSID.

WiFi Multimedia

WMM Capable: The WMM (WiFi MultiMedia) option if enabled

supports QoS for experiencing better audio, video and voice in applications.

WMM Parameters: Click on the WMM Configuration button to configure the WMM parameters.

Multicast-to-Unicast Converter

Multicast-to-Unicast This function converts multicast data to unicast data and is disabled by default.

Others

HT TxStream This option sets the stream number that wireless antenna transmits.

HT RxStream This option sets the stream number that wireless antenna receives.

HT Physical Mode

Operating Mode The options available for this field are Mixed Mode or Green Field. The default operation mode is Mixed Mode.

Channel Bandwidth

The channel bandwidth can be set to a mixed 20/40 MHz (the default value) giving an 802.11g connection speed of up to 150 Mbps and an 802.11n connection speed of up to

300 Mbps. For legacy wireless adapters the Channel Bandwidth can be set to 20 MHz slowing the connection speed for 802.11g and 802.11n to 54 Mbps and 74 Mbps

respectively as well as providing backward compatibility for older, slower 802.11b/g devices.

Guard Interval The guard interval is designed to help wireless clients minimise the effects of multipath delays. When you add a guard time the back portion of useful signal time is copied and

appended to the front. The options available for this field are Long or Auto. The default setting is Auto.

MCS The Modulation and Coding Scheme (MCS) function sets the modulation, coding and number of spatial channels. The default MCS value is Auto.

Reverse Direction Grant (RDG) The Reverse Direction Grant (RDG) function reduces the transmitted data packet collision rate by using the reverse direction protocol. The RDG improves transmission

performance and scalability in a wireless environment. By default the RDG setting is enabled.

Aggregation MSDU (A-MSDU) The MAC Service Data Unit (MSDU) Aggregation function wraps multiple Ethernet frames bound for a common destination in a single 802.11 frame. This reduces the number of

required packet headers making the transmission more efficient.

Auto Block ACK

The 802.11n protocol uses the Auto Block ACK function for security of

the data transmission. If a wireless client receives a unicast

A

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frame, it should respond by sending back an ACK frame without delay. A Block Acknowledgement reduces the number of the ACK frames while providing an individual

acknowledgement of each aggregated data frame.

Decline BA Request The Decline BA Request function can be set to refuse block acknowledgement requests from wireless clients. By default this function is disabled.

Table26:AdvancedView‐AdvancedWirelessSettings

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3

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pressed on the wireless c

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3

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n

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c

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less settings.

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in use by the wireless set

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to WPS mode either by p

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or device connected to th

assigned to the wireless

c

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t

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h

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the “Delete Entry” t

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(

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used to add or dele

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at the bottom will th

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other routers. Thus

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the PPP interface s

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overwritten.

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p

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IP address to a de

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e

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ncedView‐DMZS

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V

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

NETCOMM LIBERTY™ SERIES -

64

NetComm 3G22WV-I - HSPA+ WiFi Router with Voice User Guide

www.netcomm.com

YML22WVI

Appendix A: Tables

Table1‐DocumentRevisionHistory...........................................................................................................................3

Table2‐LEDIndicators................................................................................................................................................7

Table3‐RearPanelPorts.............................................................................................................................................8

Table4‐DeviceDimensions.........................................................................................................................................9

Table5‐LANManagementDefaultSettings...............................................................................................................9

Table6‐WANPortDefaultSettings............................................................................................................................9

Table7‐WiFiDefaultSettings.....................................................................................................................................9

Table8‐WebInterfaceDefaultSettings......................................................................................................................9

Table9‐BasicView‐WiFiSettings............................................................................................................................14

Table10‐BasicView‐InternetSettings....................................................................................................................15

Table11:AdvancedView‐StatusSettings.................................................................................................................16

Table12:AdvancedStatus‐LANStatusSettings.......................................................................................................17

Table13:AdvancedStatus‐PPPoESettings..............................................................................................................17

Table14:AdvancedStatus‐CallForwardingSettings...............................................................................................17

Table15‐AdvancedView‐InternetSettings–MobileBroadband–ConnectionSettings......................................18

Table16:MobileBroadband‐SIMSecuritySettings..................................................................................................20

Table17‐AdvancedView‐LANSettings...................................................................................................................21

Table18:InternetSettings‐LAN‐AdvancedSettings...............................................................................................24

Table19‐AdvancedView‐WANSettings‐StaticIP.................................................................................................25

Table20‐AdvancedView‐WANSettings‐DHCP.....................................................................................................25

Table21:AdvancedView‐WAN‐PPPoEModeSettings..........................................................................................26

Table22:AdvancedView‐WANFailoverSettings....................................................................................................27

Table23:AdvancedView‐WANFailoverSettings....................................................................................................27

Table24‐AdvancedView‐WiFiSettings..................................................................................................................29

Table25‐AdvancedView‐WiFiSecuritySettings....................................................................................................30

Table26:AdvancedView‐AdvancedWirelessSettings............................................................................................34

Table27:AdvancedView‐Wireless‐MACFiltering..................................................................................................35

Table28:AdvancedView‐Wireless–WPS...............................................................................................................37

Table29:AdvancedView‐Wireless‐WPSSettings..................................................................................................37

Table30:AdvancedView‐WirelessSettings‐StationListSettings..........................................................................38

Table31‐NATConfigurationItems...........................................................................................................................40

Table32‐AdvancedView‐DMZSettings..................................................................................................................41

Table33:AdvancedView‐Services‐MAC/IP/PortFiltering.....................................................................................42

Table34:AdvancedView‐Services‐Routing‐ContentFiltering.............................................................................44

Table35:AdvancedView‐Services‐SNMPSettings.................................................................................................47

Table36‐AdvancedView‐SMSSettings...................................................................................................................48

Table37‐SystemLogDetailLevels............................................................................................................................51

Table38‐AdministrationConfigurationItems..........................................................................................................54

Table39‐SystemConfigurationItems.......................................................................................................................55

Table40‐AdditionalProductInformation‐CallFeatureCodesQuickReference....................................................59

Table41‐TechnicalSpecificationsforthe3G22WV..................................................................................................61



Net

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65

C

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A+ WiFi Router with

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www.netcom

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2WVI



NETCOMM LIBERTY™ SERIES -

66

NetComm 3G22WV-I - HSPA+ WiFi Router with Voice User Guide

www.netcomm.com

YML22WVI

Legal & Regulatory Information

1. Intellectual Property Rights

All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are owned by and vest in NetComm Wireless Limited (ACN

002490486) (NetComm Wireless Limited) (or its licensors). This Manual does not transfer any right, title or interest in NetComm Wireless’s (or its licensors’) intellectual property rights to you.

You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval

system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.

NetComm and NetComm Wireless is a trademark of NetComm Wireless Limited. All other trademarks are acknowledged to be the property of their respective owners.

2. Customer Information

The Australian Communications & Media Authority (ACMA) requires you to be aware of the following information and warnings:

1. This unit may be connected to the Telecommunication Network through a line cord which meets the requirements of the AS/CA S008-2011 Standard.

2. This equipment incorporates a radio transmitting device, in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with Australian and New

Zealand standards.

3. This equipment has been tested and found to comply with the Standards for C-Tick and or A-Tick as set by the ACMA. These standards are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio noise and, if not installed and used in accordance with the instructions

detailed within this manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur with the installation of this product in your

home or office. If this equipment does cause some degree of interference to radio or television reception, which can be determined by turning the equipment off and on, we

encourage the user to try to correct the interference by one or more of the following measures:

 Change the direction or relocate the receiving antenna.

 Increase the separation between this equipment and the receiver.

 Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver/TV is connected.

 Consult an experienced radio/TV technician for help.

4. The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with any other product or do not use any other power supply

that is not approved for use with this product by NetComm Wireless Limited. Failure to do so may cause damage to this product, fire or result in personal injury.

3. Consumer Protection Laws

Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties which cannot be excluded by NetComm Wireless Limited and

legislation of another country's Government may have a similar effect (together these are the Consumer Protection Laws). Any warranty or representation provided by NetComm Wireless Limited

is in addition to, and not in replacement of, your rights under such Consumer Protection Laws.

If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or

damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased our goods

in New Zealand and are a consumer you will also be entitled to similar statutory guarantees.

4. Product Warranty

All NetComm Wireless products have a standard one (1) year warranty from date of purchase, however, some products have an extended warranty option (refer to packaging and the warranty

card) (each a Product Warranty). To be eligible for the extended warranty option you must supply the requested warranty information to NetComm Wireless Limited within 30 days of the original

purchase by registering online via the NetComm Wireless web site at www.netcommwireless.com . For all Product Warranty claims you will require proof of purchase. All Product Warranties are

in addition to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above).

Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above), the Product Warranty is granted on the following conditions:

1. the Product Warranty extends to the original purchaser (you / the customer) and is not transferable;

2. the Product Warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product;

3. the customer complies with all of the terms of any relevant agreement with NetComm Wireless Limited and any other reasonable requirements of NetComm Wireless Limited including

producing such evidence of purchase as NetComm may require;

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

NETCOMM LIBERTY™ SERIES -

68

NetComm 3G22WV-I - HSPA+ WiFi Router with Voice User Guide

www.netcomm.com

YML22WVI

RF Exposure Information

This device meets the government’s requirements for exposure to radio waves.

This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.

This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits,

human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation.



IC Regulations:



This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement."

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

IC Radiation Exposure Statement:

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

The County Code Selection feature is disabled for products marketed in the US/Canada.

For product available in the USA/ Canada markets, only channel 1~11 can be operated. Selection of other channels is not possible.



Net

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69

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Add

PO

B

P: +

6

E: s

W:

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C

omm 3G22WV-I - HS

P

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onta

c

ress: NETCOMM WI

R

B

ox 1200, Lane Cov

e

6

1(0)2 9424 2070

F

ales@netcommwirel

e

w

ww.netcommwirele

s

P

A+ WiFi Router with

V

c

t

R

ELESS LIMITED He

e

NSW 2066 Australi

a

F

: +61(0)2 9424 201

0

e

ss.com

s

s.com

V

oice User Guide

ad Office

a

0

www.netcom

m

YML

2

m

.com

2

2WVI

NetComm Wireless 3G22WV HSPA+WIFI ROUTER WITH VOICE User Manual

NetComm Wireless Limited HSPA+WIFI ROUTER WITH VOICE

User Manual

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