NetComm Wireless 4GM3W 3G/4G Dual Band AC Wifi Router User Manual 04 4GM3W Manual

NetComm Wireless Limited 3G/4G Dual Band AC Wifi Router 04 4GM3W Manual

Manual P21

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Mobile Broadband
The Mobile Broadband tab in Basic view allows you to configure the country, service provider and network name (APN)
options of your mobile broadband connection. If your SIM is PIN locked, you can also use this page to unlock it with the PIN.
You should contact your mobile broadband carrier for the correct APN and PIN if you do not know them.
When you have made changes to the settings on this tab, remember to click the Save and apply the changes button to store
the new settings on the router.
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www.netcommwireless.com
Advanced configuration
To access the advanced configuration pages, you must first log in to the router and change to the Advanced view.
Click on the Switch to advanced view link at the bottom of the basic view screen.
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ITEM
DESCRIPTION
IPv4 System Status
IP Address
The current WAN IP address of the router
Subnet Mask
Gateway
The current subnet mask in use by the router
The gateway in use by the router to access the internet
Domain Name Server
The Domain name server converts
Connection Time
The time the current connection to the internet has been active
IPv6 System Status
WAN Link-Local Address
The current WAN IPv6 address
Global IPv6 Address
LAN IPv6 Link-Local
Address
Link Status
The current IPv6 subnet mask in use
The current LAN IPv6 address of the 4GM3W
The current IPv6 WAN connection status
Wireless Modem Information
Card Info
The name of the 3G USB modem connected to the 4GM3W
Link Status
The current status of your connection to a 3G Broadband service
Signal Strength
Network Name
The current available 3G signal strength
The name of the 3G network you are connecting to
Wireless 2.4GHz Status
Wireless 2.4GHz mode
The current status of the 2.4GHzwireless network (enabled or disabled)
SSID
The current 2.4GHzwireless network name is use by the router
Channel
The current 2.4GHzwireless channel in use on your wireless network
Security
Wireless 5GHz Status
The currently selected 2.4GHz wireless security in use on your wireless network
Wireless 5GHz mode
The current status of the 5GHz wireless network (enabled or disabled)
SSID
The current 5GHz wireless network name is use by the router
Channel
The current 5GHz wireless channel in use on your wireless network
Security
Statistics Information
The currently selected 5GHz wireless security in use on your wireless network
Octets
The number of data packets which have passed into and out of the router
Unicast Packets
The number of unicast packets which have passed into and out of the router
Multicast packets
The number of multicast packets which have passed into and out of the router.
Network Setup
Network Setup
This page allows you to configure the WAN (Wide Area Network) connection. You can select from the following types of WAN
connection:
Mobile Broadband
WiFi Hotspot
Note: If you are using an Ethernet WAN connection, please ensure the “4G/WAN” switch is set to “WAN”.
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Mobile Broadband
OPTION
DEFINITION
WAN Type
Country
Select from Mobile Broadband or Wi-Fi Hotspot
Select your country from the list. This will shorten the APN list to those in your selected country.
Select Your Service Provider
Select your 3G/4G service provider from the list. This will then enable you toselect the correct APN for the 3G/4G
service in use.
APN
Enter the APN for your 3G/4G service. This should be automatically filled in after selecting your country and 3G
provider name. If the wrong APN is shown, enter the correct APN for your 3G/4G service
PIN Code
Enter the Pin Code for your SIM card (if required). Dial Number This number is required to connect to your 3G
service. (Unless advised otherwise by NetComm Technical Support, this setting should not be changed)
Username
Password
The username provided by your 3G/4G service provider to enable access to your 3G/4G service.
The password provided by your 3G/4G service provider to enable access to your 3G/4G service.
Authentication Type
Choose the appropriate authentication type for your 3G/4G service.
Primary DNS
Manually assign a Primary DNS Server.
Secondary DNS
Connection Control
Manually assign a Secondary DNS Server.
There are 3 modes to select from:

Connect-on-demand: The 4GM3W will connect to the internet when a client sends outgoing
packets.

Auto Reconnect (Always-on): The 4GM3W will automatically reconnect to the internet until the
connection is manually disconnected.

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Manually: The 4GM3W will not connect to the internet until someone clicks the connect button on
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the Status-page.
Keep Alive
There are three keep alive options to select from:

Disable:Disable the keep alive function.

LCP Echo Request:The 4GM3W will automatically verify the connection is active. Set the interval
and Max. number of failures to determine when the connection is up or down.

Ping Remote Host: The 4GM3W will ping the chosen host IP to verify the connection is active. Set
the host IP address and the interval between ping tests.
Multicast
Allows you to select the method of multicast or disable it.
IGMP Snooping
Allows you to enable or disable IGMP Snooping. IGMP Snooping configures the router to listen to IGMP
conversations between hosts and routers and maintain a map of the links that need IP multicast streams.
VLAN TAG
VLAN tagging is primarily used in virtual networks which span over multiple switches. VLAN tagging involves the
router inserting a VLAN ID into a packet header in order to identify which CLAN the packet belongs to. You may
enable VLAN tagging and specify the ID with a value between 1 and 4094.
WiFi Hotspot
This WAN type turns the router into a repeater. The 4GM3W connects to a wireless access point and wireless clients connect
to the 4GM3Wfor internet access. Follow the few steps below toturn the 4GM3W into a WiFi Hotspot.
If choosing WiFi HotSpot WAN type, the channel of the wireless network will be set to the same channel as used on
the remote access point.
Step 1:
Click theChoose other Wi-Fi HotSpot button to search for any available WiFi hotspots or WiFi Access Points nearby.
Step 2:
After searching, a list of the all available WiFi Access Points around you is shown. Select the appropriate Wireless network
and click the Select button to start the connection or press Refresh button to search again.
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Step 3:
If required, enter the Wireless security for the remote wireless network in the Pre-shared key field. Click the Save button to
save your selected settings. The router reboots so that the new setting can take effect.
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www.netcommwireless.com
DHCP Server
This Page allows you to change the Dynamic Host Configuration Protocol (DHCP) server settings on the 4GM3W. The DHCP
Server enables computers or devices connecting to the 4GM3W to automatically obtain their network configuration settings.
By default, the DHCP server is enabled.
OPTION
DHCP Server
LAN IP Address
DEFINITION
Enable or disable the DHCP server.
Subnet Mask
Lease Time
Whenever there is a request, the DHCP server will automatically allocate an unused IP address from the IP
address pool to the requesting computer. You must specify the starting / ending address of the IP address pool
Length of the DHCP lease time
Domain Name
Optional, this information will be passed to the client
IP Pool Starting/Ending Address
Primary DNS
Primary DNS
Secondary DNS
Optional, this information will be passed to the client
Optional, this information will be passed to the client
Primary WINS
Optional, this information will be passed to the client
Secondary WINS
Optional, this information will be passed to the client
Gateway
Optional, this information will be passed to the client
TFTP Server Name (Option 66)
Click Save to save these settings or Undo to cancel.
You can also check the DHCP client list by clicking the Clients List button.
Note: See the section “DHCP Client List” below for more information
The Fixed Mapping… button allows you to map a specific IP address to a MAC address.
Note: See the section “DHCP Fixed Mapping” below for more information
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DHCP Client List
This is the list of currently connected devices utilising DHCP.
If you wish to set a permanent IP address for a particular DHCP client (or device), select the appropriate DHCP client by
clicking in the Select box. This will ensure the client’s current IP address is always assigned to it.
DHCP Fixed Mapping
DHCP Fixed Mapping allows you to reserve a specific IP address for a specific device.
The DHCP Server will reserve a specific IP for a device based on that devices unique MAC address.
You can enter a new Fixed Mapping by entering the MAC address of the device and the IP address you wish to allocate to it.
Click on the Enable checkbox to activate the DHCP fixed mapping entry.
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Wireless 2.4GHz
The Wireless 2.4GHz LAN settings page allows you to configure the 2.4GHz wireless network features of the router.
OPTION
Wireless Module
DEFINITION
Wireless
Select to enable or disable the Wireless network function of the 4GM3W.
Network ID is used for identifying the Wireless LAN (WLAN). Client stations can roam freely over this product and other
Access Points that have the same Network ID.
(Please refer to the included Wireless Security Card insert for your default SSID)
Turns on or off the 2.4GHz wireless radio.
AP Isolation
When enabled, this isolates the wireless clients from other clients of the router so that they are inaccessible to each other.
SSID Broadcast
The router will broadcast the SSID so that wireless clients can find the wireless network.
Channel
The wireless radio channel in use by your network.
Choose B/G Mixed, B only, G only, and N only, G/N Mixed or B/G/N mixed.
(The factory default setting is B/G/N mixed)
You may select from the following authentication types to secure your wireless network:

Open

Shared

Auto

WPA

WPA-PSK

WPA2

WPA2-PSK

WPA/WPA2

Open

Shared

Auto

WPA

WPA-PSK

WPA2

WPA2-PSK

WPA/WPA2

WPA-PSK/WPA2-PSK.
WPA-PSK/WPA2-PSK is a newer type of security. This type of security gives a more secure network compared to WEP.
Use TKIP Encryption Type for WPA-PSK and AES for WPA2-PSK.
Please enter the key in the “Preshare Key”. The key needs to be more than 8 characters and less than 63 characters. It
can be any combination of letters and numbers.
(Please refer to the included Wireless Security Card insert for your default WPA-PSK2 key)
Encryption
The type of encryption to use on the wireless network. This may be AES, TKIP or AES/TKIP.
Pre-shared Key
The password to use for access to the 5GHz wireless network.
Note: The configuration for WPA-PSK and WPA2-PSK is identical
After configuring wireless security, you also need to configure your wireless adapter to use the same security settings before
you can connect wirelessly. Not all wireless adapters support WPA-PSK/WPA2-PSK/WPA/WPA2 security.Please refer to your
wireless adapter user guide for more information.
We strongly recommended that you set up wireless security such as WPA-PSK (when the wireless client supports WPA) in
order to secure your network.
Click Save to save these settings or click Undo to cancel.
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Change Password
This page allows you to change the 4GM3W web configuration password.
Please type in the old password or username(the factory default username and password is admin) and then type in the new
password. Type the same new password in the Reconfirm field and click Save.
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Forwarding Rules
The Forwarding Rules page allows you to configure the port forwarding management on the router. Click on any of the menu
items on the left to access the respective settings page.
Forwarding rules are a necessary feature as by default NAT (Network Address Translation) will automatically block incoming
traffic from the Internet to the LAN unless a specific port mapping exists in the NAT translation table. Because of this, NAT
provides a level of protection for computers that are connected to your LAN.
However this also creates a connectivity problem when you want to make LAN resources available to Internet clients. For
example, to play network games or host network applications.
There are three ways to work around NAT and to enable certain LAN resources available from the Internet:
Port Forwarding (available in the Virtual Server page)
Port Triggering (available in the Special AP page)
DMZ Host (available in the Miscellaneous page)
Virtual Server
A virtual server is defined as a Service Port, and all requests to this port will be redirected to the computer specified by the
Server IP.
Virtual Servers can also work with Scheduling Rules, and give you more flexibility on Access control.
Please note: For further instructions on scheduling rules, please refer to the “Scheduling” section later in this guide
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For example, if you have an FTP server (the default port is 21) at 192.168.20.10, a Web server (the default port is 80) at
192.168.20.40, and a VPN server (the default port is 1723) at 192.168.20.60, then you would need to specify the following
virtual server mappings:
Please note: At any given time, only one IP address can bind to a particular Service Port.
SERVICE PORT
SERVER IP
ENABLE
USE RULE#
21
12.168.1.10
(0) Always
80
192.168.20.40
(0) Always
1723
192.168.20.60
(0) Always
Click Save to save the settings or Undo to cancel.
Port Triggering
Some applications like On-line games, Video conferencing and Internet telephony require multiple connectionsto the internet.
As such, these applications cannot work with a pure NAT router such as the 4GM3W.
The Port Triggering feature allows some of these applications to work with this router.
Note: If this fails to make the application work, try to set up that computer as the DMZ host instead.
(For further instructions on setting up a DMZ host, please refer to the “Miscellaneous” section below)
OPTION
Trigger
Incoming Ports
Enable
DEFINITION
The outbound port number that will be triggered by the application..
When the trigger packet is detected, the inbound packets sent to the specified port numbers will be allowed to pass through
the firewall.
Select to enable or disable the configured special application entry.
The 4GM3W also provides predefined settings for some popular applications.
To use the predefined settings, select your application from the Popular application pull down list, select an unused ID from
the list and then click Copy to. The predefined settings will then be added to the list.
Click Save to save the settings or Undo to cancel.
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Miscellaneous
A Demilitarized Zone (DMZ) Host is a computer without the protection of firewall. It allows that particular computer to be
exposed to unrestricted 2-way communication to the internet. It is mostly used for Internet games, Video conferencing,
Internet telephony and other special applications.
To enable DMZ, enter the IP address of the computer you want to be live on the internet and click on Enable.
Note: This feature should be used only when necessary as it exposes the selected machine to the internet without
protection.
OPTION
IP Address of DMZ Host
UPnP Setting
DEFINITION
Enter the IP address of the computer you wish to put in the DMZ.
The device also supports UPnP. If the DMZ host operating system supports this function enable it to automatically configure
the required network settings.
Click Save to save the settings or Undo to cancel.
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Security Settings
The Security Settings pages allow you to configure the security management on the router such as Packet filters and MAC
Control.
Status
The Status page lists any currently configured filtering for the Outbound, Inbound and Domain filters.
Packet Filters
The Packet Filter enables you to control what packets are allowed to pass through the router. There are two types of packet
filter, Outbound Packet Filter which applies to all outbound packets and the Inbound Packet Filter which only applies to
packets that are destined for a Virtual Server or DMZ host only.
Note: For further instructions on setting up MAC Level Filtering, please refer to the “MAC Control” section below
Outbound Filter:
To enable an Outbound Filter, tick the Enable tick box at the top of the page.
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There are two types of filtering policies:
Allow all data traffic to pass except those that match the specified rules.
Deny all data traffic to pass except those that match the specified rules.
You can specify up to 48 filtering rules for each direction (Inbound or Outbound). For each rule you will need to define the
following:
Source IP address
Source port
Destination IP address
Destination port
Protocol: TCP or UDP or both.
Use Schedule Rule#
For source or destination IP address, you can define a single IP address (192.168.20.1) or a range of IPaddresses
(192.168.20.100-192.168.20.200). Leaving these fields empty implies all IP addresses are matched.
For source or destination port, you can also define a single port (80) or a range of ports (1000-1999). Use the prefix "T" or "U"
to specify either the TCP or UDP protocol e.g. T80, U53, U2000-2999. No prefix indicates both
TCP and UDP are defined. Leaving this field empty implies all ports are matched.
The Packet Filter also works with Scheduling Rules, and gives you more flexibility on Access control.
Note: For further instructions on scheduling rules, please refer to the “Scheduling” section later in this guide
Click Save to save the settings or Undo to cancel.
Inbound Filter:
To access the Inbound Packet Filter page, click on the Inbound Filter button on the bottom of the Outbound Filter page. All
the settings on this page are the same as those for the Outbound Filter shown on the previous page.
Click Save to save the settings or Undo to cancel.
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Domain Filters
Domain Filters enable you to prevent users from accessing specific domain addresses.
To enable the Domain Filter, tick the Enable tick box at the top of the page.
OPTION
DEFINITION
Domain Filter
Log DNS Query
Select to enable or disable domain filtering.
Enable this if you want to log when someone accesses filtered URLs.
Privilege IP Addresses Range
Set a group of computers that has unrestricted access to the internet
To set a Domain Filter, you need to specify the following:
OPTION
DEFINITION
Domain Suffix
Please type the suffix of the URL that needs to be restricted. For example, ".com", "xxx. com".
Action
The router action that you want when someone is accessing a URL that matches the specified domain suffix. Select
Drop to block the access and/or select Log to log this access.
Enable
Tick to enable the rule.
Click Save to save the settings or Undo to cancel.
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URL Blocking
URL Blocking will block LAN computers from connecting to a pre-defined website. The major difference between the Domain
Filter and URL Blocking is that Domain Filtering require users to input a suffix (e.g. xxx.com, yyy.net) while URL Blocking only
requires you to input a keyword.
To enable URL Blocking, select the Enableoption at the top of the page.
To set a URL Blocking rule, you need to specify the following:
OPTION
URL
Enable
DEFINITION
If any part of the Website’s URL matches the pre-defined word then the connection will be blocked. For example, you can use
pre-defined word "sex" to block all websites if their URLs contain the pre-defined word "sex".
Tick to enable the rule.
Click Save to save the settings or Undo to cancel.
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MAC Control
MAC Control allows you to assign different access rights for different users and to assign a specific IP address to a specific
MAC address.
To enable MAC Address Control, select the Enableoption at the top of the page.
Two types of MAC Control are available:
OPTION
Connection control (C column)
Association control (A column)
DEFINITION
Use this to control which clients (wired and wireless) can connect to the unit. If a client is denied access to connect to
this device, it means the client cannot access the Internet either. Choose to allow or deny clients with MAC addresses
that are not in the list to connect to this device.
Check Association Control to control which wireless client can associate with the unit. If a client is denied access to
associate with the unit, it means the client cannot send or receive any data via this device. Choose to allow or deny the
clients with MAC addresses that are not in the list to associate to the wireless LAN.
Note: Click the Next >> or the <\Storage\
Files can then be dragged and dropped onto the attached USB storage.
OPTION
DEFINITION
Computer Name
WorkGroup
Enter the computer name the 4GM3W is to use on the network.
Enter the network workgroup the 4GM3W is to be a member of.
Server Comment
Enter the comment to be displayed when a list of network hosts is shown.
The File Sharing configuration also enables you to enable the built-in FTP server function and the associated settings:
OPTION
DEFINITION
FTP
FTP Port
Select to enable or disable the FTP server function.
Enter the network port the FTP server should run on.
FTP Max Connections per
IP
Enter the maximum number of concurrent connections which can be used by a particular IP
address.
FTP Max Clients
Enter the maximum number of clients which can connect to the FTP concurrently.
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Client Support UTF8
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Enable Unicode support for connected clients.
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Access Control
The Access Control function provides control over which users can access any attached USB Storage. By default, the
4GM3W is in “Guest Mode” which means anyone can access the attached hard drive.
Enabling “Authorization Mode” allows the creation of specific user accounts with a password to further control access
permissions. To enable this, click on the Authorization Mode radio button and click Save. You can then click on the User
Configuration button in order to create the required user accounts.
Add the user name and password and then click the Add button. Alternatively, to remove a user, click on the radio button to
the right of the username and then select Delete.
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Download Assistant
The Download Assistant enables you to schedule the 4GM3W to perform a download from an Internet host.
You are able to select from two download types:
FTP
HTTP
Each type of download job requires different configuration options.
FTP
OPTION
DEFINITION
Job Name
URL
A name to identify the download job.
The address to download from.
Port
Save To
The port required for the FTP server (This would usually be left as 21).
The location on the 4GM3W to save the downloaded file to.
Login Method
Username
Select the type of authentication required by the FTP server (Selecting anonymous means a username and password are not
required).
The username required to access the FTP server.
Password
The password required to access the FTP server.
Start Time
Select to either schedule a time for the download to begin or start the download immediately.
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HTTP
OPTION
DEFINITION
Job Name
URL
A name to identify the download job.
The address to download from.
Save To
The location on the 4GM3W to save the downloaded file to.
Select to either schedule a time for the download to begin or start the download
immediately.
Start Time
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Download Status
The Download Status page enables you to monitor previously scheduled Download Assistant jobs. From this page you are
able to Start, Pause, Resume or Delete any Download Assistant jobs.
The View drop-down list enables you to select whether currently running jobs, waiting jobs or scheduled jobs are displayed.
Once listed, click on the checkbox on the left hand side of the listed jobs and then click the appropriate function button.
Web HDD
The Web HDD function provides a web page based Windows Explorer type view of the content of any attached USB storage.
Using this interface you are able to upload, download or delete files and folders as well as create directories. Click through the
displayed folders to show any stored files.
Left click on any items to select them and click the appropriate button or double click folders to view any content.
To upload files to your Web HDD, click the Uploadbutton. You can then click the Browse button and then navigate to the file
you would like to upload. Once selected, this file will be copied to the Web HDD and become available to download by
connected devices.
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Toolbox
The toolbox menu provides access to various settings and maintenance functions of the router.
System Info
The System Info screen displays the general settings on the router, such as the WAN type, the date and time, the log types
and the log data.
Routing Table
The Routing table displays the current routes in place on the router.
Click the Refresh button to update this list.
Restore Settings
The Restore settings page allows you to restore a previously saved configuration of the router. This is handy for reverting to a
working configuration when making changes to the router’s settings.
To restore the router configuration, click the Browse button, select the saved configuration file and then click the Restore
button.
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Firmware Upgrade
This page lets you upgrade the firmware of the router. The firmware is the system running on the router. New firmware
updates are regularly made available and can fix bugs and add new features.
Backup Settings
Click the Backup Settings menu item to save the current configuration of the router to a file for safe-keeping.
Reset to Default
Click the Reset to Default menu item to set the configuration of the router to the factory default settings.
Note: This will erase all configuration settings. Ensure you have a backup of your configuration before proceeding to
reset to default settings.
Reboot
Click the Reboot menu item to restart the router.
Startup Wizard
Click the Startup Wizard menu item if you want to run the initial wizard that showed the first time you installed your router.
Miscellaneous
The miscellaneous page provides the ability to ping a domain name or IP address which can be useful for verifying the router’s
internet connection.
Logout
The Logout menu item logs you out of the router.
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Additional Product Information
Establishing a wireless connection
Windows XP (Service Pack 3)
1.
2.
3.
4.
5.
Open the Network Connections control panel (Start -> Control Panel -> Network Connections):
Right-click on your Wireless Network Connection and select View Available Wireless Networks:
Select the wireless network listed on your included wireless security card and click Connect.
Enter the network key (refer to the included wireless security card for the default wireless network key).
The connection will show Connected.
Windows Vista
1.
2.
3.
4.
5.
6.
7.
Open the Network and Sharing Center (Start > Control Panel > Network and Sharing center).
Click on "Connect to a network".
Choose "Connect to the Internet" and click on "Next".
Select the wireless network listed on your included wireless security card and click Connect.
Enter the network key (refer to the included wireless security card for the default wireless network key).
Select the appropriate location. This will affect the firewall settings on the computer.
Click on both "Save this network" and "Start this connection automatically" and click "Next".
Windows 7
1.
2.
3.
4.
5.
6.
7.
8.
9.
Open the Network and Sharing Center (Start > Control Panel > Network and Sharing center).
Click on "Change Adapter settings" on the left-hand side.
Right-click on "Wireless Network Connection" and select "Connect / Disconnect".
Select the wireless network listed on your included wireless security card and click Connect.
Enter the network key (refer to the included wireless security card for the default wireless network key).
You may then see a window that asks you to "Select a location for the 'wireless' network". Please select the "Home"
location.
You may then see a window prompting you to setup a "HomeGroup". Click "Cancel" on this.
You can verify your wireless connection by clicking the "Wireless Signal" indicator in your system tray.
After clicking on this, you should see an entry matching the SSID of your 4GM3W with "Connected" next to it.
Mac OSX 10.6
1.
2.
3.
4.
Click on the Airport icon on the top right menu.
Select the wireless network listed on your included wireless security card and click Connect.
On the new window, select “Show Password”, type in the network key (refer to the included wireless security card for the
default wireless network key)in the Password field and then click on OK.
To check the connection, click on the Airport icon and there should be a tick on the wireless network name.
Note: For other operating systems, or if you use a wireless adaptor utility to configure your wireless connection, please
consult the wireless adapter documentation for instructions on establishing a wireless connection.
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Troubleshooting
Using the indicator lights (LEDs) to Diagnose Problems
The LEDs are useful aides for finding possible problem causes.
Power LED
The Power LED does not light up.
STEP
CORRECTIVE ACTION
Make sure that the 4GM3W power adaptor is connected to the device and plugged in to an appropriate
power source. Use only the supplied power adaptor.
Check that the 4GM3W and the power source are both turned on and device is receiving sufficient
power.
Turn the 4GM3W off and on.
If the error persists, you may have a hardware problem. In this case, you should contact technical
support.
Web Configuration
I cannot access the web configuration pages. CORRECTIVE ACTION
STEP
CORRECTIVE ACTION
Make sure you are using the correct IP address of the 4GM3W. You can check the IP address of the
device from the Network Setup configuration page.
Check that you have enabled remote administration access. If you have configured an inbound packet
filter, ensure your computer’s IP address matches it.
Your computer’s and the 4GM3W’s IP addresses must be on the same subnet for LAN access. You
can check the subnet in use by the router on the Network Setup page.
If you have changed the devices IP address, then enter the new one as the URL you enter into the
address bar of your web browser.
The web configuration does not display properly.
STEP
CORRECTIVE ACTION
Delete the temporary web files and log in again. In Internet Explorer, click Tools, Internet Options
and then click the Delete Files ... button. When a Delete Files window displays, select Delete all
offline content and click OK. (Steps may vary depending on the version of your Internet
browser.)
CORRECTIVE ACTION
Login Username and Password
I forgot my login username and/or password.
STEP
CORRECTIVE ACTION
Press the Reset button for ten seconds, and then release it. When the Power LED begins to blink, the
defaults have been restored and the 4GM3W restarts.
You can now login with the factory default username and password “admin” (without the quotes)
It is highly recommended to change the default username and password. Make sure you store the
username and password in a safe place.
S CORRECTIVE ACT
WLAN Interface
I cannot access the 4GM3W from the WLAN or ping any computer on the WLAN.
STEP
CORRECT ACTION
If you are using a static IP address for the WLAN connection, make sure that the IP address and the
subnet mask of the 4GM3W and your computer(s) are on the same subnet. You can check the routers
configuration from the Network Setup page.
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Technical Data
The following table lists the hardware specifications of the 4GM3W.
MODEL
Wireless LAN
Ethernet WAN/LAN port
Connectivity
LED Indicators
Operating Temperature
Power Input
Dimensions & Weight
Regulatory Compliance
4GM3W
1x1 Internal WiFi (IEEE 802.11ac)
2x2 Internal WiFi (IEEE802.11b/g/n)
1 x WAN/LAN port (10/100/1000Mbps)
1 x USB 2.0, 1 x 10/100/1000Mbps WAN/LAN, WLAN
Power, Internet
Operating temperature: 0-40°C, Humidity 10%-90% non-condensing
Storage temperature: -10-70°C, Humidity: 0%-95% non-condensing
DC Input Voltage 5V/2A
98mm (L) x 68mm (W) x 20.5mm(H), 74 grams
RCM
Electrical Specifications
It is recommended that the 4GM3W be powered by the supplied 12V DC, 2A power supply. A replacement power supply is
available from the NetComm Wireless Online shop.
Environmental Specifications / Tolerances
The 4GM3W housing enables it to operate over a wide variety of temperatures from 0˚C - 40˚C (operating temperature).
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Safety and product care
RF Exposure
Your device contains a transmitter and a receiver. When it is on, it receives and transmits RF energy. When you communicate
with your device, the system handling your connection controls the power level at which your device transmits.
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set
by the Federal Communications Commission of the U.S. Government.
This equipment complies with radio frequency (RF) exposure limits adopted by the Federal Communications Commission for
an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the
radiator & your body.
FCC Statement
FCC compliance
Federal Communications Commission Notice (United States): Before a wireless device model is available for sale to the public,
it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement
for safe exposure.
FCC regulations
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorientate or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to
operate the equipment.
Electrical safety
Accessories
Only use approved accessories.
Do not connect with incompatible products or accessories.
Product handling
You alone are responsible for how you use your device and any consequences of its use.
You must always switch off your device wherever the use of a mobile phone is prohibited. Do not use the device without cover
attached, and do not remove or change the cover while using the device. Use of your device is subject to safety measures
designed to protect users and their environment.
Always treat your device and its accessories with care and keep it in a clean and dust-free place.
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Do not expose your device or its accessories to open flames or lit tobacco products.
Do not expose your device or its accessories to liquid, moisture or high humidity.
Do not drop, throw or try to bend your device or its accessories.
Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.
Do not paint your device or its accessories.
Do not attempt to disassemble your device or its accessories, only authorised personnel must do so.
Do not use or install this product in extremely hot or cold areas. Ensure that the device is installed in an area
where the temperature is within the supported operating temperature range (-20°C to 70°C)
Do not use your device in an enclosed environment or where heat dissipation is poor. Prolonged use in such
space may cause excessive heat and raise ambient temperature, which will lead to automatic shutdown of your
device or the disconnection of the mobile network connection for your safety. To use your device normally again
after such shutdown, cool it in a well-ventilated place before turning it on.
Please check local regulations for disposal of electronic products.
Do not operate the device where ventilation is restricted
Installation and configuration should be performed by trained personnel only.
Do not use or install this product near water to avoid fire or shock hazard. Avoid exposing the equipment to rain or
damp areas.
Arrange power and Ethernet cables in a manner such that they are not likely to be stepped on or have items
placed on them.
Ensure that the voltage and rated current of the power source match the requirements of the device. Do not
connect the device to an inappropriate power source.
Small children
Do not leave your device and its accessories within the reach of small children or allow them to play with it.
They could hurt themselves or others, or could accidentally damage the device.
Your device contains small parts with sharp edges that may cause an injury or which could become detached and create a
choking hazard.
Emergency & other situations requiring continuous connectivity
This device, like any wireless device, operates using radio signals, which cannot guarantee connection in all conditions.
Therefore, you must never rely solely on any wireless device for emergency communications or otherwise use the device in
situations where the interruption of data connectivity could lead to death, personal injury, property damage, data loss, or other
loss.
Device heating
Your device may become warm during normal use.
Faulty and damaged products
Do not attempt to disassemble the device or its accessories.
Only qualified personnel must service or repair the device or its accessories.
If your device or its accessories have been submerged in water punctured or subjected to a severe fall, do not use until they
have been checked at an authorised service centre.
Interference
Care must be taken when using the device in close proximity to personal medical devices, such as pacemakers and hearing
aids.
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 15cm be maintained between a device and a pacemaker
to avoid potential interference with the pacemaker.
Hearing aids
People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when
one is nearby.
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The level of interference will depend on the type of hearing device and the distance from the interference source, increasing
the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss
alternatives.
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Medical devices
Please consult your doctor and the device manufacturer to determine if operation of your device may interfere with the
operation of your medical device.
Hospitals
Switch off your wireless device when requested to do so in hospitals, clinics or health care facilities. These requests are
designed to prevent possible interference with sensitive medical equipment.
Interference in cars
Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of
devices in their vehicles unless an external antenna is included in the installation.
Explosive environments
Petrol stations and explosive atmospheres
In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your device or
other radio equipment.
Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage
facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
Blasting caps and areas
Turn off your device or wireless device when in a blasting area or in areas posted turn off “two-way radios” or “electronic
devices” to avoid interfering with blasting operations.
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Legal & Regulatory
Information
Intellectual Property Rights
All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are
owned by and vest in NetComm Wireless (ACN 002490486) (NetComm Wireless Limited) (or its licensors). This Manual does
not transfer any right, title or interest in NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you.
You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates.
Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be
it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.
NetComm, NetComm Wireless and NetComm Wireless Limited are a trademark of NetComm Wireless Limited. All other
trademarks are acknowledged to be the property of their respective owners.
Customer Information
The Australian Communications & Media Authority (ACMA) requires you to be aware of the following information and warnings:
1.
This unit may be connected to the Telecommunication Network through a line cord which meets the requirements of
the AS/CA S008-2011 Standard.
2.
This equipment incorporates a radio transmitting device, in normal use a separation distance of 20cm will ensure radio
frequency exposure levels complies with Australian and New Zealand standards.
3.
This equipment has been tested and found to comply with the Standards for C-Tick and or A-Tick as set by the ACMA.
These standards are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio noise and, if not installed and used in accordance
with the instructions detailed within this manual, may cause interference to radio communications. However, there is
no guarantee that interference will not occur with the installation of this product in your home or office. If this
equipment does cause some degree of interference to radio or television reception, which can be determined by
turning the equipment off and on, we encourage the user to try to correct the interference by one or more of the
following measures:
4.
i.
Change the direction or relocate the receiving antenna.
ii.
Increase the separation between this equipment and the receiver.
iii.
Connect the equipment to an alternate power outlet on a different power circuit from that to which the
receiver/TV is connected.
iv.
Consult an experienced radio/TV technician for help.
The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply
with any other product or do not use any other power supply that is not approved for use with this product by
NetComm Wireless. Failure to do so may cause damage to this product, fire or result in personal injury.
Consumer Protection Laws
Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties
which cannot be excluded by NetComm and legislation of another country's Government may have a similar effect (together
these are the Consumer Protection Laws). Any warranty or representation provided by NetComm is in addition to, and not in
replacement of, your rights under such Consumer Protection Laws.
If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased our
goods in New Zealand and are a consumer you will also be entitled to similar statutory guarantees.
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Product Warranty
All NetComm Wireless products have a standard one (1) year warranty from date of purchase, however, some products have
an extended warranty option (refer to packaging and the warranty card) (each a Product Warranty). To be eligible for the
extended warranty option you must supply the requested warranty information to NetComm Wireless Limited within 30 days of
the original purchase date by registering online via the NetComm Wireless web site at www.netcommwireless.com. For all
Product Warranty claims you will require proof of purchase. All Product Warranties are in addition to your rights and remedies
under applicable Consumer Protection Laws which cannot be excluded (see Consumer Protection Laws Section above).
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see the
Consumer Protection Laws Section above), the Product Warranty is granted on the following conditions:
1.
the Product Warranty extends to the original purchaser (you / the customer) and is not transferable;
2.
the Product Warranty shall not apply to software programs, batteries, power supplies, cables or other accessories
supplied in or with the product;
3.
the customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable
requirements of NetComm including producing such evidence of purchase as NetComm may require;
4.
the cost of transporting product to and from NetComm’s nominated premises is your responsibility;
5.
NetComm Wireless Limited does not have any liability or responsibility under the Product Warranty where any cost,
loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events
beyond NetComm’s reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of
civil or military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour;
and
6.
the customer is responsible for the security of their computer and network at all times. Security features may be
disabled within the factory default settings. NetComm Wireless Limited recommends that you enable these features to
enhance your security.
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3
above), the Product Warranty is automatically voided if:
1.
you, or someone else, use the product, or attempt to use it, other than as specified by NetComm Wireless Limited;
2.
the fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power
supply or communication line, whether caused by thunderstorm activity or any other cause(s);
3.
the fault is the result of accidental damage or damage in transit, including but not limited to liquid spillage;
4.
your product has been used for any purposes other than that for which it is sold, or in any way other than in strict
accordance with the user manual supplied;
5.
your product has been repaired or modified or attempted to be repaired or modified, other than by a qualified person
at a service centre authorised by NetComm Wireless Limited; or
6.
the serial number has been defaced or altered in any way or if the serial number plate has been removed.
Limitation of Liability
This clause does not apply to New Zealand consumers. Subject to your rights and remedies under applicable Consumer
Protection Laws which cannot be excluded (see the Consumer Protection Laws Section above), NetComm Wireless Limited
accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Wireless Limited
reserves the right to change the specifications and operating details of this product without notice.
If any law implies a guarantee, condition or warranty in respect of goods or services supplied, and NetComm Wireless’s
liability for breach of that condition or warranty may not be excluded but may be limited, then subject to your rights and
remedies under any applicable Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any
breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited
doing any one or more of the following: replacing the goods or supplying equivalent goods; repairing the goods; paying the
cost of replacing the goods or of acquiring equivalent goods; or paying the cost of having the goods repaired; or (ii) in the case
of a supply of services, NetComm Wireless Limited doing either or both of the following: supplying the services again; or
paying the cost of having the services supplied again.
To the extent NetComm Wireless Limited is unable to limit its liability as set out above, NetComm Wireless Limited limits its
liability to the extent such liability is lawfully able to be limited.
NetComm Wireless 4GM3W User Guide
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Contact
Address: NETCOMM WIRELESS LIMITED Head Office
PO Box 1200, Lane Cove NSW 2066 Australia
Phone: +61(0)2 9424 2070
Fax: +61(0)2 9424 2010
Email: sales@netcommwireless.comtechsupport@netcommwireless.com
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