NetComm Wireless NTC224 4G LTE Cat 1 Industrial IoT Router User Manual
NetComm Wireless Limited 4G LTE Cat 1 Industrial IoT Router
User Manual
Quick Start Guide
NTC-220 Series
4G LTE Cat 1 Industrial IoT Router
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Quick start guide
This quick start guide is designed to get you up and running quickly with your
new NTC-220 Series Router. More advanced set up instructions can be found in
the user guide which can be downloaded from www.netcommwireless.com/
product/ntc-220.
Package contents
The NTC-220 Series package includes:
1 x NetComm NTC-220 Series Router
1 x DIN rail mounting
bracket
1 x Horizontal DIN
rail mounting adapter
1 x Six-way
terminal block
2 x Cellular antennas
1 x Quick Start Guide
1 x 1.5m Yellow Ethernet cable
8P8C
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
Device overview
SIM card slot Six-way terminal
block connector
Micro USB 2.0
OTG port
RJ45 Fast
Ethernet port
Reset button
Aux antenna socket
Serial port
GPS antenna socket
Main antenna socket
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Item
Description
Aux antenna socket SMA female connector for auxiliary antenna (receive diversity).
Serial port Female DE-9 port supporting 9-wire RS-232, RS-485 or RS-422
(software selectable).
GPS antenna socket SMA female connector for GPS antenna.
Main antenna socket SMA female connector for main antenna.
Reset button
Press and hold for less than 5 seconds to reboot to normal mode. The
LEDs are green and extinguish in sequence to indicate that the router
will reboot normally if the button is released during this period.
Press and hold for 5 to 15 seconds to reboot to recovery mode.
The LEDs are amber and extinguish in sequence to indicate that the
router will reboot to recovery mode if the button is released during
this period.
Press and hold for 15 to 20 seconds to reset the router to factory
default settings. The LEDs are red and extinguish in sequence to
indicate that the router will reset to factory default settings if the button
is released during this period.
SIM card tray slot The removeable tray houses the SIM card.
Micro USB 2.0 OTG
port
Provides connectivity for optional external storage or a USB Ethernet
dongle. Supplies up to 0.5A to connected device.
Six-way terminal
block connector
Connect power source, ignition and I/O wires here. Power, ignition
and I/O wires may be terminated on the supplied terminal block and
connected to a power source. Refer to the diagram and table under
Step 5 of the Installing your device section for correct wiring of the
terminal block. Operates in the 8-40V DC range.
RJ45 Fast Ethernet
port Connect one or several devices via a network switch here.
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
Getting started
Depending on your chosen setup, you may need certain components to congure
your device correctly, such as:
An external power supply unit for the NTC-220 Series Router (not included).
A athead screwdriver for terminating power input wires.
A laptop or PC for advanced conguration.
Additional fasteners and screwdrivers for specic wall or rail mounting.
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Overview of LED
indicators
LED Icon
Name Colour State Description
Power
Off Power off
Double ash Powering up
On Power on
On Power on in recovery mode
Slow ashing Hardware error
Network
On Connected via WWAN
Blinking1Trafc via WWAN
Slow ashing Connecting PDP
On Registered network
Slow ashing Registered network
Slow ashing SIM PIN locked
Fast ashing SIM PUK locked
On Can’t connect
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
LED Icon
Name Colour State Description
GPS /
Customizable
LED Indicator
Off GPS function disabled
On GPS function is enabled but no satellite
is detected.
Flashing Satellite detected, acquiring location.
On Satellite detected, location acquired.
Signal
strength
On LTE signal
On WCDMA signal
On GSM signal
1
The term “blinking” means that the LED may pulse, with the intervals that the LED is on
and off not being equal. The term “ashing” means that the LED turns on and off at equal
intervals.
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Installing your device
Step 1: Insert the SIM card
Before inserting the SIM card, examine it for signs of damage or deformation that
could prevent it being safely inserted or allowing it to become stuck in the unit.
Examine the gold contact point of the SIM for signs of wear or damage that may
prevent it from working correctly.
Press the SIM Eject button to eject the SIM card tray. Place the SIM card in the
tray and then insert the loaded tray into the SIM card slot with the gold side facing
up. The SIM tray should slide easily into the slot, do not force the loaded SIM tray
into the slot.
Step 2: Attach the antennas
The NTC-220 Series Router is shipped with caps on the Main, Auxiliary and GPS
antenna sockets. To attach the supplied antennas, rst remove the antenna socket
caps from the Main and Auxiliary antenna sockets by turning them in an anti-
clockwise direction, then screw the antennas onto the sockets by turning them in
a clockwise direction. Please refer to the Device overview section for the antenna
socket layout. If you have purchased a GPS antenna, remove the socket cap from
the GPS antenna socket and attach the antenna to the socket in the same manner.
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
Step 3: Mount the router
Mount your router in a suitable location using the options listed below.
1. Wall mount
DIN rail mounting bracket
V Bend allows you to snap the DIN
bracket onto the middle of a DIN rail
rather than sliding it onto the end.
Use a minimum of 2 screws
(5mm diameter) through the holes
on either side of the device.
4 x mounting holes allow you to
secure the DIN bracket to a wall,
using a minimum of 2 screws
(3.5mm diameter).
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2. Wall mounted via DIN
rail bracket
Horizontal DIN rail mounting adapter
Used in conjunction with the DIN rail mounting bracket, this adapter lets you
mount the NTC-220 in a horizontal orientation. With the DIN rail mounting bracket
attached to the router, slide the adapter on to the bracket as shown in the image
below. You can then mount the device horizontally on a DIN rail. Optionally, you
may place a screw (max. 4.5mm diameter) through the centre hole of the adapter
so that it doesn’t move along the DIN rail.
3. Ceiling mount via DIN rail
bracket
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
6. Desk mount
When selecting a location to mount the NTC-220 Series Router, keep in mind that
it features two high performance antennas designed to provide optimum signal
strength in a wide range of environments. If you nd the signal strength is weak,
try moving the router to a different place, mounting it differently or changing the
orientation of the antennas.
The signal strength LEDs update within a few seconds with a rolling average signal
strength reading. When selecting a location for the router, please allow up to 20
seconds for the signal strength LEDs to update before repositioning.
Use cable ties
(max. 5mm width)
through holes
in the mounting
bracket
5. Pole mount using DIN rail bracket4. DIN rail mount
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Step 4: Connect the power and Ethernet cables
Connect power to your router using one of the following options.
DC power via the six-way connector
Remove the attached green terminal block from your router and connect to the
router’s power socket using a DC power supply, sold separately.
DC power via eld terminated power source
If an 8-40V DC power supply is available, you can insert the wires into the supplied
terminal block to power your router. Use a athead screwdriver to tighten the
terminal block screws and secure the power wires, making sure that you have
correctly wired the terminal block as illustrated below.
Terminal
Description
+Positive wire for power.
-Ground wire.
iDedicated terminal for ignition detection.
I/O
Three terminals used for input/output detection. (Please
refer to the User Guide and SDK Guide for more
information).
The green power LED on the router lights up when a power source is connected.
Attach the supplied yellow Ethernet cable 8P8C to the LAN Ethernet port on your
router and the other end to your computer.
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
Step 5: Access the router’s web interface
In your web browser’s address bar, enter https://192.168.1.1/
Note – The HTTP protocol is disabled by default, secure HTTP (HTTPS) is the default protocol.
HTTP access is available but must be manually enabled.
The web user interface is displayed. There are two system management accounts
(Root Manager and Admin) with different management capabilities.
Initialisation
The rst time the device is booted (or booted after it is factory reset), the device
enters “Conguration mode”. In Conguration mode, the router runs a setup wizard
which must be completed before it will boot into “Live mode”. This is a security
feature which enables you to set strong passwords for web root, web user, and
Telnet/SSH access or restore a previous conguration from a le.
To complete the setup:
1. Click the Next button on the rst dialogue box.
2. Enter the factory default password which is printed on the device label then click
the Next button.
3. Select whether to congure the router as a new device or to restore a previous
conguration backup.
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Congure as a new device
a) Select “I want to congure this as a new device” then click the OK button.
b) In the New Passwords section, enter a strong password in each eld. You
may congure the same password for all three accounts, but it must meet the
security criteria set out below:
The password must be a minimum of eight characters and no more than 128
characters in length.
The password must contain at least one upper case, one lower case character
and one number.
The password must contain at least one special character, such as: ` ~ ! @ # $
% ^ & * ( ) - _ = + [ { ] } \ | ; : ‘ “ , < > / ?
Additionally, the password must satisfy an algorithm which analyses the characters
as you type them, searching for commonly used patterns, passwords, names and
surnames according to US census data, popular English words from Wikipedia
and US television and movies and other common patterns such as dates,
repeated characters (aaa), sequences (abcd), keyboard patterns (qwertyuiop) and
substitution of numbers for letters.
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
c) When you have completed all password elds, press the Save button. If the
passwords meet the security criteria, they are saved and the router reboots to
Live mode automatically. See below for further instructions on logging in.
Restore conguration from a previous backup le
a) Select “I want to restore my conguration from a previous backup” then click the
OK button.
b) Click the Choose a le button and locate the backup le on your computer. If the
backup le is encrypted, enter the password, then click the Submit button.
c) The router restores the previous conguration and then reboots. When it has
nished rebooting, log in using the new password you previously congured.
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Step 6: Unlock the SIM card
If the inserted SIM card is PIN locked, a pop-up window is displayed informing you
that you must unlock the SIM before use.
Click the OK button. The SIM Security page is displayed.
In the Current PIN eld, enter the SIM PIN and then enter it again in the Conrm
current PIN eld. If you do not want to enter the PIN code each time the SIM
is inserted, select the Remember PIN option. Click the Save button. After a
moment, the router displays “Success! The SIM unlock was successful”.
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
Step 7: Connect to the Internet
If the SIM Status is OK, the NTC-220 Series Router automatically attempts to
connect to the Internet by detecting the correct APN and connection details.
If automatic conguration was unsuccessful, you must manually enter the
connection details.
To manually congure the connection prole:
1. From the top menu bar, select the Networking option.
2. Next to Prole1, click the button. The Data connection prole settings
screen is displayed.
3. Ensure that the Automatic APN selection toggle key is set to the OFF
position.
4. In the APN eld, enter the APN name that your carrier requires for mobile
broadband connection. If required, enter the Username and Password in the
Username and Password elds. Click the Save button.
The connection prole is now congured.
Verifying the connection status
Click on the Status menu item from the top menu bar. The Status page is
displayed. The mobile broadband connection is established successfully if the
Status eld in the WWAN connection status section displays Connected.
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Safety and product care
Electrical safety
Accessories
Only use approved accessories.
Do not connect with incompatible products or accessories.
Connection to a car
Seek professional advice when connecting a device interface to the vehicle electrical system.
Distraction
Operating machinery
Full attention must be given to operating the machinery in order to reduce the risk of an accident.
Driving
Full attention must be given to driving at all times in order to reduce the risk of an accident. Using
the device in a vehicle can cause distraction and can lead to an accident. You must comply with
local laws and regulations restricting the use of mobile communication devices while driving.
Product handling
You alone are responsible for how you use your device and any consequences of its use.
You must always switch off your device wherever the use of a mobile phone is prohibited. Do not
use the device without the clip-on covers attached, and do not remove or change the covers
while using the device. Use of your device is subject to safety measures designed to protect
users and their environment.
Always treat your device and its accessories with care and keep it in a clean and dust-free place.
Do not expose your device or its accessories to open ames or lit tobacco products.
Do not expose your device or its accessories to liquid, moisture or high humidity.
Do not drop, throw or try to bend your device or its accessories.
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.
Do not paint your device or its accessories.
Do not attempt to disassemble your device or its accessories, only authorised personnel must
do so.
Do not expose your device or its accessories to extreme temperatures. Ensure that the device is
installed in an area where the temperature is within the supported operating temperature range of
-30°C to +70°C.
Do not use your device in an enclosed environment or where heat dissipation is poor. Prolonged
use in such space may cause excessive heat and raise ambient temperature, which will lead to
automatic shutdown of your device or the disconnection of the mobile network connection for
your safety. To use your device normally again after such shutdown, cool it in a well-ventilated
place before turning it on.
Please check local regulations for disposal of electronic products.
Do not operate the device where ventilation is restricted
Installation and conguration should be performed by trained personnel only.
Do not use or install this product near water to avoid re or shock hazard. Avoid exposing the
equipment to rain or damp areas.
Arrange power and Ethernet cables in a manner such that they are not likely to be stepped on or
have items placed on them.
Ensure that the voltage and rated current of the power source match the requirements of the
device. Do not connect the device to an inappropriate power source.
Small Children
Do not leave your device and its accessories within the reach of small children or allow them to
play with it.
They could hurt themselves or others, or could accidentally damage the device.
Your device contains small parts with sharp edges that may cause an injury or which could
become detached and create a choking hazard.
Demagnetisation
To avoid the risk of demagnetisation, do not allow electronic devices or magnetic media close to
your device for a long time.
Avoid other magnetic sources as these may cause the internal magnetometer or other sensors
to malfunction and provide incorrect data.
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Electrostatic discharge (ESD)
Do not touch the SIM card’s metal connectors.
Air Bags
Do not place the device in the area near or over an air bag or in the air bag deployment area
Mount the device safely before driving your vehicle.
Emergency & other situations requiring continuous connectivity
This device, like any wireless device, operates using radio signals, which cannot guarantee
connection in all conditions. Therefore, you must never rely solely on any wireless device for
emergency communications or otherwise use the device in situations where the interruption of data
connectivity could lead to death, personal injury, property damage, data loss, or other loss.
Device heating
Your device may become warm during normal use.
Faulty and damaged products
Do not attempt to disassemble the device or its accessory.
Only qualied personnel should service or repair the device or its accessory.
If your device or its accessory has been submerged in water or other liquid, punctured, or
subjected to a severe fall, do not use it until you have taken it to be checked at an authorised
service centre
Interference
Care must be taken when using the device in close proximity to personal medical devices, such
as pacemakers and hearing aids.
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 15cm be maintained
between a device and a pacemaker to avoid potential interference with the pacemaker.
Hearing aids
People with hearing aids or other cochlear implants may experience interfering noises when
using wireless devices or when one is nearby.
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
The level of interference will depend on the type of hearing device and the distance from the
interference source, increasing the separation between them may reduce the interference. You
may also consult your hearing aid manufacturer to discuss alternatives.
Medical devices
Please consult your doctor and the device manufacturer to determine if operation of your device
may interfere with the operation of your medical device.
Hospitals
Switch off your wireless device when requested to do so in hospitals, clinics or health care facilities.
These requests are designed to prevent possible interference with sensitive medical equipment.
Aircraft
Switch off your wireless device whenever you are instructed to do so by airport or airline staff.
Consult the airline staff about the use of wireless devices on board the aircraft, if your device offers a
‘ight mode’ this must be enabled prior to boarding an aircraft.
Interference in cars
Please note that because of possible interference to electronic equipment, some vehicle
manufacturers forbid the use of devices in their vehicles unless an external antenna is included
in the installation.
Explosive environments
Petrol stations and explosive atmospheres
In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless
devices such as your device or other radio equipment.
Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel
or chemical transfer or storage facilities, areas where the air contains chemicals or particles,
such as grain, dust, or metal powders.
Blasting caps and areas
Turn off your device or wireless device when in a blasting area or in areas posted turn off “two-
way radios” or “electronic devices” to avoid interfering with blasting operations.
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Regulatory compliance
FCC Statement
FCC compliance
Federal Communications Commission Notice (United States): Before a wireless device model is
available for sale to the public, it must be tested and certied to the FCC that it does not exceed
the limit established by the government-adopted requirement for safe exposure.
FCC regulations
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorientate or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modications not expressly approved by the party responsible for compliance could
void the user‘s authority to operate the equipment.
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
RF Exposure
Your device contains a transmitter and a receiver. When it is on, it receives and transmits RF
energy. When you communicate with your device, the system handling your connection controls
the power level at which your device transmits.
• This device meets the government’s requirements for exposure to radio waves.
• This device is designed and manufactured not to exceed the emission limits for exposure
to radio frequency (RF) energy set by the Federal Communications Commission of the
U.S. Government.
• This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment. To ensure compliance with RF exposure guidelines the device must be used
with a minimum of 20 cm separation from the body. Failure to observe these instructions
could result in your RF exposure exceeding the relevant guideline limits.
External antenna
Any optional external antenna used for this transmitter must be installed to provide a separation
distance of at least 20 cm from all persons and must not be co-located or operated in
conjunction with any other antenna or transmitter. Please consult the health and safety guide of
the chosen antenna for specic body separation guidelines as a greater distance of separation
may be required for high-gain antennas.
Any external antenna gain must meet RF exposure and maximum radiated output power limits of
the applicable rule section. The maximum antenna gain for this device as reported to the FCC is:
NANT-00001 Dipole Antenna Gain for NTC-224
Frequency (MHz) Gain (dBi)
WCDMA Band 2 3.42
WCDMA Band 4 3.28
WCDMA Band 5 3.13
LTE Band 2 3.42
LTE Band 4 3.28
LTE Band 12 4.71
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NANT-00001 Dipole Antenna Gain for NTC-225
Frequency (MHz) Gain (dBi)
LTE Band 4 3.28
LTE Band 13 4.71
Company Contact Details
Name: NetComm Wireless Inc.
US Address: 1000 Sawgrass Corporate Parkway, Suite 500, Sunrise, Florida 33323, USA
Website: https://netcommwireless.com/contact/general-enquiries
IC regulations
This Class B digital apparatus complies with Canadian ICES-003. /
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject
to the following two conditions: /
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:
(1) this device may not cause interference, and /
(1) l’appareil ne doit pas produire de brouillage, et
(2) this device must accept any interference, including interference that may cause undesired
operation of the device. /
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d’en compromettre le fonctionnement.
RF Exposure Information (MPE):
This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. /
Cet appareil a été testé et répond aux limites applicables en matière d’exposition aux
radiofréquences (RF).
This equipment should be installed and operated with minimum distance 20 cm between the
radiator & your body. /
Cet équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur
et votre corps.
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
External antenna - RSS-Gen 8.3
(transmitters equipped with detachable antennas)
This radio transmitter has been approved by Industry Canada to operate with the antenna types
listed below with the maximum permissible gain and required antenna impedance for each
antenna type indicated. /
Le présent émetteur radio a été approuvé par Industrie Canada pour fonctionner avec les types
d’antenne énumérés ci-dessous et ayant un gain admissible maximal et l’impédance requise pour
chaque type d’antenne.
Antenna types not included in this list, having a gain greater than the maximum gain indicated for
that type, are strictly prohibited for use with this device. /
Les types d’antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal
indiqué, sont strictement interdits pour l’exploitation de l’émetteur.
NANT-00001 Dipole Antenna Gain for NTC-224
Antenna types / Types d’antennes: Dipole antenna
Antenna gain (in dBi) / Gain d’antenne (en dBi):
Frequency (MHz) Gain (dBi)
WCDMA Band 2 3.42
WCDMA Band 4 3.28
WCDMA Band 5 3.13
LTE Band 2 3.42
LTE Band 4 3.28
LTE Band 12 4.71
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CE Regulation
RF Exposure Information (MPE)
This device meets the EU requirements and the International Commission on Non-
Ionizing Radiation Protection (ICNIRP) on the limitation of exposure of the general public
to electromagnetic elds by way of health protection. To comply with the RF exposure
requirements, this equipment must be operated in a minimum of 20 cm separation distance to
the user.
NTC-222
RF General Information
Evaluation
Mode
Frequency Range
(MHz)
Operating
Frequency (MHz)
Modulation Type
GSM 900 880 - 915 925 - 960 GSM / GPRS: GMSK
DCS 1800 1710 - 1785 1805 - 1880 EDGE: GMSK / 8PSK
WCDMA B1: 1920 - 1980
B8: 880 - 915
B1: 2110 - 2170
B8: 925 - 960
WCDMA: BPSK /
QPSK
HSDPA: 16QAM
HSUPA: QPSK
LTE
B1: 1920 - 1980
B3: 1710 - 1785
B7: 2500 - 2570
B8: 880 - 915
B20: 832 - 862
B1: 2110 - 2170
B3: 1805 - 1880
B7: 2620 - 2690
B8: 925 - 960
B20: 791 - 821
QPSK / 16QAM
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NTC-220 Series 4G LTE Cat 1 Industrial IoT Router
WEEE Regulation
Waste Electrical and Electronic Equipment (WEEE)
This symbol means that according to local laws and regulations your product and/
or its battery shall be disposed of separately from household waste. When this
product reaches its end of life, take it to a collection point designated by local
authorities. Proper recycling of your product will protect human health and the
environment.
Simplied EU DoC
Hereby, Netcomm Wireless Ltd declares that the radio equipment type NTC-222 is in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://support.netcommwireless.com/doc
NTC-222
Maximum RF Power
Frequency (MHz) Gain (dBi)
GSM 900 36.11
DCS 1800 32.57
WCDMA Band 1 25.78
WCDMA Band 8 26.25
LTE Band 1 25.78
LTE Band 3 25.48
LTE Band 7 25.48
LTE Band 8 26.10
LTE Band 20 25.80
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Product Warranty
For warranty information please visit
https://support.netcommwireless.com/warranty-info
Technical Support
For rmware updates or if you have any technical difculties with your product,
please refer to the support section of our website.
https://support.netcommwireless.com/
NETCOMM WIRELESS LIMITED ABN 85 002 490 486
Head Ofce, 18-20 Orion Road
Lane Cove, Sydney, NSW 2066, Australia
p: +61 2 8205 3888 f: +61 2 9424 2010
e: m2msales@netcommwireless.com
www.netcommwireless.com
MPRT-00004-000 Rev9
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