NetComm Wireless NWL11 CDMA M2M IP Router User Manual

NetComm Wireless Limited CDMA M2M IP Router Users Manual

Users Manual

CDMA M2M Router NWL-11 USER GUIDE
Copyright Copyright© 2013 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless. Note: This document is subject to change without notice. Save our environment When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from domestic waste. The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government. Please be responsible and protect our environment. This manual covers the following products: NetComm Wireless NWL-11 CDMA M2M Router DOCUMENT VERSION DATE Initial document release Table 1 - Document Revision History 2 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Table of contents Table of contents .................................................................................................................................3 Overview ...........................................................................................................................................4 Introduction ................................................................................................................................................................................................... 4 Target audience ............................................................................................................................................................................................ 4 Prerequisites ................................................................................................................................................................................................ 4 Notation ........................................................................................................................................................................................................ 4 Product introduction .............................................................................................................................5 Product overview .......................................................................................................................................................................................... 5 Package contents ......................................................................................................................................................................................... 5 Product features ........................................................................................................................................................................................... 6 Physical dimensions and indicators ............................................................................................................7 Physical dimensions ..................................................................................................................................................................................... 7 LED indicators .............................................................................................................................................................................................. 8 Interfaces.................................................................................................................................................................................................... 10 Placement of the router ....................................................................................................................... 11 Mounting options ........................................................................................................................................................................................ 11 Installation and configuration of the CDMA M2M router ................................................................................... 18 Powering the router .................................................................................................................................................................................... 16 Power consumption .................................................................................................................................................................................... 17 Installing the router ..................................................................................................................................................................................... 18 Advanced configuration........................................................................................................................ 20 Status ............................................................................................................................................ 20 Internet .......................................................................................................................................... 22 Data connection .......................................................................................................................................................................................... 22 Dial on Demand .......................................................................................................................................................................................... 27 LAN ............................................................................................................................................................................................................ 30 Routing ....................................................................................................................................................................................................... 35 VPN ............................................................................................................................................................................................................ 43 Services .......................................................................................................................................... 56 Dynamic DNS ............................................................................................................................................................................................. 56 Network time (NTP) .................................................................................................................................................................................... 57 System Monitor .............................................................................................................................................. Error! Bookmark not defined. SNMP ......................................................................................................................................................................................................... 60 TR-069 ....................................................................................................................................................................................................... 62 HTTPS ....................................................................................................................................................................................................... 63 SMS Diagnostics and Commands .............................................................................................................................................................. 66 Diagnostics ................................................................................................................................................................................................. 72 Sending an SMS diagnostic command ....................................................................................................................................................... 75 System ........................................................................................................................................... 82 Log ............................................................................................................................................................................................................. 82 System configuration .................................................................................................................................................................................. 85 Appendix A: Tables ............................................................................................................................. 94 Appendix B: Device Mounting Dimensions ................................................................................................... 95 Appendix C: Mounting Bracket ................................................................................................................ 96 Appendix D: Default Settings ................................................................................................................. 97 Restoring factory default settings ................................................................................................................................................................ 98 Recovery mode .......................................................................................................................................................................................... 99 Appendix E: HTTPS - Uploading a self-signed certificate ................................................................................ 100 Appendix F: RJ-45 connector ................................................................................................................ 102 Safety and product care ...................................................................................................................... 103 www.netcommwireless.com NetComm Wireless CDMA M2M Router 3
Overview Introduction This document provides you all the information you need to set up, configure and use the NetComm Wireless NWL-11 CDMA M2M Router. Target audience This document is intended for system integrators or experienced hardware installers who understand telecommunications terminology and concepts. Prerequisites Before continuing with the installation of your CDMA M2M Router, please confirm that have the following: A device with a working Ethernet network adapter. A web browser such as Internet Explorer, Mozilla Firefox or Google Chrome. A flathead screwdriver (No. 3) if field terminated power is required. Notation The following symbols are used in this user guide: The following note requires attention. The following note provides a warning. The following note provides useful information. 4 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Product introduction Product overview Dual-band CDMA (BC0/BC1), 800/1900MHz CDMA data speeds up to 3.1 Mbps DL Ethernet port with full passive Power over Ethernet (PoE) support (802.3af) Internal diversity antennas with option for external main antenna (autosensing) Intelligent, Tri-Colour LED display for clear, easy to read modem status information Extensive device management with support for TR-069, Web GUI and full feature management with SMS Optimized web configuration UI Flexible mounting suitable for in-home use or industrial applications with built-in wall mount, DIN and C-Rail mounting options Package contents The NetComm Wireless CDMA M2M Router package consists of: 1 x CDMA M2M Router 1 x 1.5m yellow Ethernet cable 8P8C 1 x DIN rail mounting bracket 1 x Quick Start Guide and Safety Manual If any of these items are missing or damaged, please contact NetComm Wireless Support immediately. The NetComm Wireless Support website can be found at: http://support.netcommwireless.com. www.netcommwireless.com NetComm Wireless CDMA M2M Router 5
Product features The NetComm Wireless NWL-11 CDMA M2M Router is an M2M device designed by NetComm Wireless to address the rapid growth in M2M deployments. It has been designed to provide state-of-the-art features and versatility at an affordable price. Compatible with North American CDMA networks, the NWL-11 can be managed remotely even when the router does not have an Internet connection via the use of SMS commands and diagnostics. The NWL-11 includes many features such as Dial on Demand which provides a means to seamlessly connect or disconnect the mobile broadband connection to conserve usage; TR-069 support for easy management of a group of NWL-11 routers; and the ability to function as an SSH server to secure communications. Additionally, the open management system allows you to expand the feature set by producing your own custom software applications. The NetComm Wireless CDMA M2M Router meets the North American demand for a reliable and cost-effective M2M device that successfully caters to mass deployment across businesses. 6 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Physical dimensions and indicators Physical dimensions Below is a list of the physical dimensions of the CDMA M2M Router. Figure 1 – CDMA M2M Router Dimensions CDMA M2M ROUTER (WITHOUT EXTERNAL ANTENNA ATTACHED) Length 140 mm Depth 103 mm Height 30 mm Weight 180g Table 2 - Device Dimensions www.netcommwireless.com NetComm Wireless CDMA M2M Router 7
LED indicators The CDMA M2M Router uses 7 LEDs to display the current system and connection status. Figure 2 - CDMA M2M Router LED Indicators LED ICON NAME COLOR STATE DESCRIPTION Power Off Power off Double flash Powering up On Power on On Power on in recovery mode Slow flashing Hardware error Network On Connected via WWAN Blinking1 Traffic via WWAN Slow flashing Connecting data session On Registered network Slow flashing Registering network On Can’t connect Signal strength On EVDO coverage On CDMA 1x coverage Table 3 - LED Indicators 1 The term “blinking” means that the LED may pulse, with the intervals that the LED is on and off not being equal. The term “flashing” means that the LED turns on and off at equal intervals. 8 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Signal strength LEDs The following table lists the signal strength range corresponding with the number of lit signal strength LEDs. NUMBER OF LIT LEDS SIGNAL STRENGTH All LEDs unlit < -109 dBm 1 -109 dBm to -101dBm 2 -101 dBm to -91 dBm 3 -91 dBm to -85 dBm 4 -85 dBm to -77 dBm 5 > -77 dBm Table 4 - Signal strength LED descriptions LED update interval The signal strength LEDs update within a few seconds with a rolling average signal strength reading. When selecting a location for the router or connected or positioning an external antenna, please allow up to 20 seconds for the signal strength LEDs to update before repositioning. www.netcommwireless.com NetComm Wireless CDMA M2M Router 9
Interfaces The following interfaces are available on the CDMA M2M Router: Figure 3 - Interfaces ITEM DESCRIPTION Main antenna socket SMA female connector for an optional external antenna (not supplied). The main internal antenna is disabled when an external antenna is connected but the auxiliary antenna remains active to provide (where possible) diversity assistance. Power LED Indicates the power status of the device and whether the device is in recovery mode. Network LED Indicates the network status. Signal strength LEDs Indicates the signal strength and network type. RJ45 PoE Ethernet port Connect one or several devices via a network switch here. This port can also optionally receive Power over Ethernet (802.3af PoE) in which case the DC power supply can serve as backup power source if required. Reset button Press and hold for less than 5 seconds to reboot to normal mode. Press and hold for 5 to 15 seconds to reboot to recovery mode. Press and hold for 15 to 20 seconds to reset the router to factory default settings. Two-way captive power Connect power source here. Power wires may be terminated on optional terminal block and connected to DC input jack. Operates in the 8-35V DC range. Table 5 – Interfaces 10 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Placement of the router When selecting a location to mount the CDMA M2M router, keep in mind that it houses two high performance internal antennas designed to provide optimum signal strength in a wide range of environments. If you find the signal strength is weak, try moving the router to a different place or mounting it differently. If signal strength doesn’t improve, you may need to attach an external antenna (not included) to the router’s female SMA connector. Note: If you connect an external antenna to the female SMA connector, the main internal antenna disables automatically but the auxiliary internal antenna remains connected to provide (where possible) diversity assistance. Note: When selecting a location for the router, allow at least 20 seconds for the signal strength LEDs to update before trying a different location or connecting an external antenna. Mounting options The CDMA M2M router can be quickly and easily mounted in a variety of locations. Mounted flat against the wall When mounted flat against the wall, the CDMA M2M router has a slimline form factor. Use appropriately sized screws in the mounting holes provided on the base of the unit. Figure 4 - Wall mount - Flat against the wall www.netcommwireless.com NetComm Wireless CDMA M2M Router 11
Perpendicular to the wall If a large surface area is not available, there is the option of mounting the router perpendicular to the wall. This gives the router a small wall footprint while remaining securely attached. Use appropriately sized screws in the mounting holes provided on the back of the unit. Figure 5 - Wall mount - Perpendicular to the wall C Section DIN Rail mount The CDMA M2M router easily slides onto a C Section DIN rail so that it is horizontally mounted. The DIN Rail mounting bracket is not required for C Section DIN rail mounting. Figure 6 - C Section DIN rail mount To mount the unit on a C-Section DIN rail, slide it on as illustrated below: Figure 7 - Mounting the unit on a DIN rail 12 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Mounting bracket The provided mounting bracket provides additional methods of mounting the CDMA M2M router. To attach the mounting bracket, slide it onto the rear of the router as shown in the diagram below: Figure 8 - Sliding on the mounting bracket To remove the bracket, press the PUSH button and slide the router off the bracket: Figure 9 - Removing the mounting bracket www.netcommwireless.com NetComm Wireless CDMA M2M Router 13
Using the mounting bracket for wall mounting By first attaching the DIN rail bracket to the wall, the CDMA M2M router can be easily attached and removed from the bracket. Figure 10 – Wall mount - Mounted via DIN rail bracket Using the mounting bracket for Top hat DIN rail mounting The CDMA M2M router may be vertically mounted to the wall with the bracket by sliding the bracket onto a top hat DIN rail Figure 11 - Top hat DIN rail mount Alternatively, you can attach it to the DIN Rail by using the V bend in the bracket as illustrated below: Figure 12 - Attaching the mounting bracket to the DIN rail using the V bend 14 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Desk mount In situations where wall mounts and DIN rails are not required, you can simply place the CDMA M2M router on a desk using its rubber feet to prevent it from slipping. Figure 13 - Desk mount www.netcommwireless.com NetComm Wireless CDMA M2M Router 15
Powering the router The CDMA M2M router can be powered in one of three ways: 1. Power over Ethernet (802.3af PoE) 2. DC power input via 2-pin connector (8-35V DC) 3. DC power input via field terminated power source (8-35V DC) The green power LED on the router lights up when a power source is connected. Power over Ethernet (802.3af PoE) Power over Ethernet (PoE) is a method of connecting network devices through Ethernet cable where power and data are passed along a single cable. This may be a desirable method of powering the device if PoE is available, or if it’s most convenient in the desired installation environment to only have a single cable running to the CDMA M2M router. There are 5 power classes defined in the IEEE 802.3-2005 standard, of which the CDMA M2M router is a class 3 device. CLASS CLASSIFICATION CURRENT POWER RANGE CLASS DESCRIPTION 3 26-30 mA 6.49 – 12.95 W Mid power Table 6 - PoE power classes To use PoE to power the CDMA M2M router, simply connect your router to a PoE injector or PoE network switch using the bundled yellow Ethernet cable 8P8C. DC power via 2-pin connector The DC input jack can accept power from a separately sold DC power supply. Both a standard temperature range DC power supply and an extended temperature range DC power supply are available to purchase as accessories. To power the device via DC Power via the 2-pin connector, remove the attached green terminal block from your router and connect the external DC power supply to the router’s green DC power jack. DC power via field terminated power source If an existing 8-35V DC power supply is available, you can insert the wires into the supplied terminal block to power your router. Use a No. 3 flathead screwdriver to tighten the terminal block screws and secure the power wires, making sure the polarity of the wires are correctly matched, as illustrated below. Figure 14 - Locking Power Terminal Block PIN SIGNAL DESCRIPTION + V+ Voltage + - V- Ground Table 7 - Locking power block pin outs 16 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Failover power support The CDMA M2M router includes support for connection of two power sources at the same time. When a PoE Ethernet cable is connected and DC power is also supplied to the DC input jack of the router, the router will source power exclusively from the PoE source. In the event that power from the PoE cable is lost, the router will automatically switch to source power from the DC input jack, without affecting the router’s operation. When PoE power is restored, the router automatically switches back to receive power from the PoE input source. Viewing power source information You can view the current power input mode in the Advanced status section of the device’s web user interface. This is useful for remotely monitoring the device. You can also use the Software Development Kit to access this information for advanced purposes (e.g. configuring SMS alerts to inform you of the power status of the router). To view the router’s power source information, log in to the router and expand the Advanced status box on the status page. See the Status section of this manual for more information on the status page. Power consumption To assist with power consumption planning, the following table summarises average power consumption during the various states of the CDMA M2M router under normal usage conditions. It’s important to note that this table serves as an indication only as the power consumed by the device is affected by many variables including signal strength, network type, and network activity. Average power consumption figures STATE POWER CONSUMPTION Powered on, idle and connected to packet data 1.2W Powered on, connected to packet data with average load 2.0W Powered on, connected to packet data with heavy traffic 4.0W Peak power draw at maximum 3G module transmission power 5.0W Table 8 - Average power consumption figures www.netcommwireless.com NetComm Wireless CDMA M2M Router 17
Installation and activation of the CDMA M2M router Installing the router After you have mounted the router and connected a power source, follow these steps to complete the installation process. 1. Connect equipment that requires network access to the Ethernet port of your router. This may be your computer for advanced configuration purposes, or your end equipment which requires data access via the CDMA M2M router. You can connect one device directly, or several devices using a network switch. If you’re using PoE as the power source, you need to connect any devices via an available data Ethernet port on your PoE power source (be it a PoE network switch or PoE power injector). 2. Ensure the external power source is switched on and wait 2 minutes for your CDMA M2M router to start up. To check the status of your router, compare the LED indicators on the device with those listed on page 8 of this guide. 3. Open a web browser (e.g. Internet Explorer, Firefox, Safari), type http://192.168.1.1 into the address bar and press Enter. The web-based user interface log in screen is displayed. Figure 15 – Log in prompt for the web-based user interface 4. Enter the login username and password. If this is the first time you are logging in or you have not previously configured the password for the “root” or “admin” accounts, you can use one of the default account details to log in. ADMIN MANAGER ACCOUNT ROOT MANAGER ACCOUNT Username: admin Username: root Password: admin Password: admin Table 9 - Management account login details Note: To access all features of the router, you must use the root manager account. For security reasons, we highly recommend that you change the passwords for the root and admin accounts upon initial installation. You can do so by navigating via the menu to the System and then Administration page. The Status page is displayed when you log in successfully. 18 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Activating the router The CDMA M2M Router requires activation on the network before it can be used. The router is not activated until you perform the activation process. To perform the activation process: 1. Log in to the router as described above. The Status page is displayed and the router prompts you to activate it by displaying the following pop-up window: 2. Click the OK button on the pop-up window. The router displays “Programming In Progress”. Wait approximately 2 minutes for the activation process to complete. Figure 16: Activation - Programming In Progress 3. When the activation process is complete, the router displays “Programming successful!” Figure 17: Activation - Programming successful Your router is now activated and ready for use. The CDMA M2M Router comes with preconfigured settings that should suit most customers. For advanced configuration, see the following section. www.netcommwireless.com NetComm Wireless CDMA M2M Router 19
Advanced configuration The CDMA M2M Router comes with preconfigured settings that should suit most customers. For advanced configuration, log in to the web-based user interface of the router as described in the previous section. The following sections detail the advanced configuration options available on the CDMA M2M Router. Status The status page of the web interface provides system related information and is displayed when you log in to the CDMA M2M router management console. The status page shows System information, LAN details, Cellular connection status, Packet data connection status and Advanced status details. You can toggle the sections from view by clicking the or buttons to show or hide them. Extra status boxes will appear as additional software features are enabled (e.g. VPN connectivity). Figure 18 - The Status page 20 NetComm Wireless CDMA M2M Router www.netcommwireless.com
ITEM DEFINITION System information System up time The current uptime of the router. Board version The hardware version of the router. Router Serial Number The serial number of the router. Software The software version number running on the router. Model The type of phone module and the firmware version of the module. Firmware The firmware revision of the phone module. MDN The Mobile Directory Number of the router on the network. LAN IP The IP address and subnet mask of the router. MAC Address The MAC address of the router. Ethernet Port Status Displays the current status of the Ethernet port and its operating speed. Cellular connection status Activation Status Displays the activation status of the router on the carrier network. Coverage Indicates the type of coverage being received by the router’s antennas. Signal strength (dBm) The current signal strength measured in dBm Roaming status The roaming status of the router. SID / NID The System ID and Network ID of the router. MIP IP Address The Mobile IP Address. MEID The mobile equipment identifier (MEID) of the router, a unique code for identifying devices on a CDMA network. Frequency The channel that the router is using on the mobile network. Network registration status The status of the router’s registration for the current network. Packet data connection status Profile name The name of the active profile. Status The connection status of the active profile. IP Type The type of IP in use. SIP is a Simple IP connection and when moving between cell sectors, the PPP session is torn down. MIP is a Mobile IP connection which creates an address which is persistent between across cell sectors allowing the mobile connection to remain connected even when moving between cell sectors. WWAN IP The IP address assigned by the mobile broadband carrier network. DNS server The primary and secondary DNS servers for the WWAN connection. Connection uptime The length of time of the current mobile connection session. Advanced status Mobile Country Code The Mobile Country Code (MCC) of the router. Mobile Network Code The Mobile Network Code (MNC) of the router. Power input mode Displays whether power is currently being sourced from the PoE Ethernet port or from the DC input jack. DC input voltage Displays the current voltage of the power input source provided via the DC Input jack PN (1x) Index The pseudo-random number index used in encrypting the mobile connection for RTT connections. PN (1x EVDO) Index The pseudo-random number index used in encrypting the mobile connection for EVDO connections. Channel (1x) The 1x (RTT) channel number in use. Channel (1x EVDO) The 1x (EVDO) channel number in use. Cell ID A unique code that identifies the base station from within the location area of the current mobile network signal. Signal quality (Ec/Io) A measurement of the portion of the received signal that is usable. This is the signal strength minus the signal noise level. Received signal code power (RSCP) The power level of the signal on the current connection’s particular channel. Table 10 - Status page item details www.netcommwireless.com NetComm Wireless CDMA M2M Router 21
Internet The Internet section provides configuration options for Wireless WAN, LAN, Routing and VPN connectivity. Data connection The data connection page allows you to configure and enable/disable the connection profile. Figure 19 – Data connection settings 22 NetComm Wireless CDMA M2M Router www.netcommwireless.com
ITEM DEFINITION WWAN (3G) Profile Settings Activation Status Shows whether the router has been activated on the network. MEID The mobile equipment identifier (MEID) of the router, a unique code for identifying devices on a CDMA network. Profile Toggles the WWAN connection on and off. Phone number User The CDMA username provided for the router by your carrier. Password The CDMA password provided for the router by your carrier. Authentication Type The protocol used for authenticating the user on the network. Reconnect Delay The time to wait between connection attempts when a connection has been dropped or connection failed. Reconnect Retries The number of times to retry to establish a connection when a connection has been dropped or connection failed. Metric The metric value is used by the router to prioritise routes. The lower the value, the higher the priority. To give the route the highest priority, set it to 0. MTU The maximum transmission uni (MTU) size. The default value is 1460. You should not change this value unless instructed to by your network provider. NAT Masquerading NAT masquerading, also known simply as NAT is a common routing feature which allows multiple LAN devices to appear as a single WAN IP via network address translation. In this mode, the router modifies network traffic sent and received to inform remote computers on the internet that packets originating from a machine behind the router actually originated from the WAN IP address of the router’s internal NAT IP address. IP Type The type of IP in use. SIP is a Simple IP connection and when moving between cell sectors, the PPP session is torn down. MIP is a Mobile IP connection which creates an address which is persistent between across cell sectors allowing the mobile connection to remain connected even when moving between cell sectors. Profile routing settings Network Address The network address of the remote network. Entering the remote network address enables the router to route traffic to that network via this particular connection profile. Network Mask The network mask of the remote network. Table 11 - Data connection item details If your device has not yet been activated on the carrier network, the activation status and MEID are displayed. Figure 20 - Device not activated Refer to the Activating the router section to activate your router on the network. www.netcommwireless.com NetComm Wireless CDMA M2M Router 23
Connecting to the mobile broadband network 24 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Manually configuring a connection profile To manually configure a connection profile: 1. Click the Profile toggle key to turn the profile ON. Additional settings appear. Figure 21 - Data connection settings - Profile turned on 2. In the Phone number field, enter the phone number assigned to the device. 3. In the User and Password fields, enter the username and passwords assigned to your account by the carrier. 4. Next to Authentication type, select CHAP or PAP depending on the type of authentication used by your provider. 5. The Reconnect delay field specifies the number of seconds to wait between connection attempts. The default setting of 30 seconds is sufficient in most cases but you may modify it to wait up to 65535 seconds if you wish. 6. The Reconnect retries field specifies the number of times to attempt to connect to the network if the router fails to establish a connection. It is set to 0 by default which causes the router to attempt to reconnect indefinitely. 7. The Metric value is used by router to prioritise routes (if multiple are available) and is set to 20 by default. This value is sufficient in most cases but you may modify it if you are aware of the effect your changes will have on the service. 8. The MTU field specifies the maximum transmission unit which is the largest packet or frame that can be sent in a packet or frame-based network such as the internet. The default value is 1460. This value should only be modified under instruction from your carrier. www.netcommwireless.com NetComm Wireless CDMA M2M Router 25
9. Use the NAT Masquerading toggle key to turn NAT Masquerading on or off. NAT masquerading, also known simply as NAT is a common routing feature which allows multiple LAN devices to appear as a single WAN IP via network address translation. In this mode, the router modifies network traffic sent and received to inform remote computers on the internet that packets originating from a machine behind the router actually originated from the WAN IP address of the router’s internal NAT IP address. This may be disabled if a framed route configuration is required and local devices require WAN IP addresses. 10. Use the IP Type drop down list to select the type of IP that you want the router to create. SIP Only creates a Simple IP via Point-to-Point Protocol and if the router moves between cell sectors, the packet data link is lost. MIP Only establishes a Mobile IP connection using an address which is persistent across cell sectors, allowing the router to move between sectors without losing the packet data link. MIP Preferred sets the router to use a Mobile IP where possible, but allowing a Simple IP connection if MIP is not available. 11. For advanced networking such as using dual simultaneous PDP contexts, you may wish to configure a particular profile to route only certain traffic via that profile by configuring a custom address and mask of traffic to send via that profile. To do this, in the Profile routing settings section, enter the Network address and Network mask of the remote network. If you do not want to use this feature, or are unsure, please leave these fields blank, which will not designate any particular traffic to be routed via this profile. For more information on configuring Profile routing settings, see the Setting a default gateway with two active connection profiles example. 12. Click the Save button when you have finished entering the profile details. Confirming a successful connection After configuring the packet data session, and ensuring that it is enabled, click on the Status menu item at the top of the page to return to the Status page. When there is a mobile broadband connection, the WWAN section is expanded showing the details of the connection and the Status field displays Connected. To see details on the connected session, you can click the Show data usage button. Figure 22 - Packet data connection status section 26 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Dial on Demand The dial on demand feature keeps the Packet Data Protocol (PDP) context deactivated by default while making it appear to locally connected devices that the router has a permanent connection to the mobile broadband network. When a packet of interest arrives or an SMS wake-up command is received, the router attempts to establish a mobile broadband data connection. When the data connection is established, the router monitors traffic and terminates the link when it is idle. Note: When interesting packets arrive, the recovery time for the wireless WAN connection is approximately 20-30 seconds. Configuring Dial on Demand To configure Connect on demand: 1. Click the Internet menu item from the top menu bar. 2. On the Dial on Demand page, click the Dial on Demand toggle key so that it is ON. Figure 23 - Connect on demand configuration options 3. If you have more than one active connection profile, use the Select profile drop down list to select the profile for which you want to configure the Connect on demand feature. Setting the router to dial a connection when traffic is detected on specific ports In some situations, you may wish to have the internet connection disabled except at times when outbound traffic to a particular external host’s port or range of ports is sent to the router. To use this feature, click Enable dial port filter and enter the port number or list of port numbers separated by commas. When you select this option, all outbound ICMP/TCP/UDP packets to any remote host on the specified port(s) will trigger the connection to dial. Note that when this feature is enabled, the options to ignore specific packet types are not available. Figure 24 – Dial on demand - Data activity triggered connection You can allow Microsoft network awareness (NCSI) traffic through but if you prefer that they do not trigger the connection, click the Ignore Microsoft network awareness (NCSI) traffic toggle key to set it to ON. Figure 25 - DIal on demand - Ignore NCSI traffic www.netcommwireless.com NetComm Wireless CDMA M2M Router 27
Excluding certain packet types from triggering the connection to dial Depending on your environment, you might prefer to exclude certain types of traffic passing through the router from triggering the data connection. You can tell the router to ignore outbound TCP, UDP or ICMP packets. When any of these options are checked the router will not dial a connection when that type of outbound destined data packet reaches the router from a locally connected device. Figure 26 – Dial on demand - Excluding IP protocols Excluding certain application types from triggering the connection to dial Some devices may generate general traffic as a part of normal operation which you may not want to trigger the data connection. You can set the router to ignore Domain Name System (DNS), Network Time Protocol (NTP) or Microsoft network awareness (NCSI) traffic from devices behind the router. When you check the box for these options, it tells the router to ignore the request from that application type and will not dial a connection when this data type is received. Figure 27 - Dial on demand - Excluding application types Setting timers for dial-up and disconnection The router has a number of timer settings which let you determine when a connection is dialled and when it is disconnected. Figure 28 – Dial on demand - Connect and disconnect timers 28 NetComm Wireless CDMA M2M Router www.netcommwireless.com
OPTION DESCRIPTION Keep online for this period of time after a triggered dial When traffic as per the configured settings above appear, the router will either continue to stay online, or dial a connection and will not disconnect it for the specified time period (min. 1 minute, max. 1 hour). This timer is continuously reset throughout the duration of a dial-up session, whenever data activity is detected matching the rules above. Do not attempt to hang up for this period of time after dial This timer configures the router to not hang-up the connection for the specified time period after initially dialling the connection. This setting cannot be less than the keep online period above. This timer affects the connection only once per dial up session, at the beginning of the session. Do not attempt to dial for this period of time after hang-up After a connection has been disconnected, you can tell the router to rest for a period of time before re-dialling. Force to hang up after this period of time regardless of traffic Forces the router to disconnect the connection regardless of the traffic passing through it. The default setting is never. Dial every this period of time / Randomize dial starting time If you want to have the router dial a connection at regular intervals, use Connect regularly, every to specify the interval between dials. Setting this to never effectively disables this option. The router also features the ability to randomise the time at which the first dial action is performed. This is useful in situations such as where you have numerous routers in an area where a power outage has occurred. Setting a random dial time helps to reduce network congestion when all the routers are powered on so they do not all try to connect simultaneously. When it is set to at least 2 minutes, you are able to configure the router to randomize the time it begins to dial. The randomized dial timer only affects the initial dial after the unit powers on or after the settings are saved. For example, if you configure the router to dial every 2 minutes with a randomized dial time of 1 minute, the router will dial the initial connection at a time greater than 2 minutes, but less than 3 minutes. After the first dial, the router will dial the connection exactly every 2 minutes. Table 12 - Connect on demand - Connect and disconnect timers descriptions Verbose mode The router provides the option of logging all the data activity which matches the settings for the Dial on demand feature for advanced troubleshooting purposes. To enable the logging of the Dial on demand feature, click the Enable verbose mode toggle key to switch it ON. See the System log section for more information. Figure 29 – Dial on demand - Verbose logging configuration Manually connecting/disconnecting There may be times when you need to either force a connection to be made or force a disconnection manually. You can use the Dial and Hangup buttons to do this whenever necessary. The online status of the connection is displayed above the buttons. Figure 30 - Dial on demand - Online/Offline control When you have finished configuring the options for the Dial on demand feature, click the Save button at the bottom to save your changes. www.netcommwireless.com NetComm Wireless CDMA M2M Router 29
Band Settings The band settings page lets you configure the roaming preference and mode of the radio. LAN LAN configuration The LAN configuration page is used to configure the LAN settings of the router and to enable or disable DNS Masquerading. Figure 31 – LAN configuration settings The default IP of the Ethernet port is 192.168.1.1 with subnet mask 255.255.255.0. To change the IP address or Subnet mask, enter the new IP Address and/or Subnet mask and click the Save button. Note: If you change the IP address, remember to reboot the router and enter the new IP address into your browser address bar. Local DNS Server (DNS masq) DNS masquerading allows the router to proxy DNS requests from LAN clients to dynamically assigned DNS servers. When enabled, clients on the router’s LAN can then use the router as a DNS server without needing to know the dynamically assigned cellular network DNS servers. With DNS masquerading ON, the DHCP server embedded in the CDMA M2M router hands out its own IP address (e.g. 192.168.1.1) as the DNS server address to LAN clients. The downstream clients then send DNS requests to the CDMA M2M router which proxies them to the upstream DNS servers. 30 NetComm Wireless CDMA M2M Router www.netcommwireless.com
With DNS masquerading OFF, the DHCP server hands out the upstream DNS server IP addresses to downstream clients directly, so that downstream clients send DNS requests directly to the upstream DNS servers without being proxied by the CDMA M2M router. You may also override the DNS Masquerading option by specifying custom DNS Server IP addresses in the DHCP Server configuration mentioned in the next section of this guide. In this case the DHCP server assigns downstream devices the manually configured addresses and the DNS Masquerading option is ignored. In most cases, it is not necessary to disable DNS masquerading but if you need to, click the Local DNS Server (DNS masq) toggle key to turn it OFF and then click the Save button. www.netcommwireless.com NetComm Wireless CDMA M2M Router 31
Automatic IP address assignment (DHCP) The DHCP page is used to adjust the settings used by the router’s built in DHPC Server which assigns IP addresses to locally connected devices. DHCP relay configuration In advanced networks configurations where the CDMA M2M router should not be responsible for DHCP assignment, but instead an existing DHCP server is located on the Wireless WAN connection, the clients behind the CDMA M2M router are able to communicate with the DHCP server when DHCP relay is enabled. This enables the CDMA M2M router to accept client broadcast messages and to forward them onto another subnet. To configure the router to act as a DHCP relay agent click the DHCP Relay toggle key to turn it ON and enter the DHCP server address into the DHCP Server Address field. DHCP relay is disabled by default. Figure 32 – DHCP relay configuration DHCP configuration You can manually set the start and end address range to be used to automatically assign addresses within, the lease time of the assigned address, the default domain name suffix, primary and secondary DNS server, the primary and secondary WINS server, as well as the advanced DHCP settings such as NTP, TFTP and Option 150/Option 160 (VoIP options). Figure 33 - DHCP configuration 32 NetComm Wireless CDMA M2M Router www.netcommwireless.com
OPTION DESCRIPTION DHCP Start Range Sets the first IP address of the DHCP range DHCP End Range Sets the last IP address of the DHCP range DHCP Lease Time (seconds) The length of time in seconds that DHCP allocated IP addresses are valid Default Domain Name Suffix Specifies the default domain name suffix for the DHCP clients. A domain name suffix enables users to access a local server, for example, server1, without typing the full domain name server1.domain.com DNS Server 1 IP Address Specifies the primary DNS (Domain Name System) server’s IP address. DNS Server 2 IP Address Specifies the secondary DNS (Domain Name System) server’s IP address. WINS Server 1 IP Address Specifies the primary WINS (Windows Internet Name Service) server IP address WINS Server 2 IP Address Specifies the secondary WINS (Windows Internet Name Service) server IP address NTP Server (Option 42) Specifies the IP address of the NTP (Network Time Protocol) server TFTP Server (Option 66) Specifies the TFTP (Trivial File Transfer Protocol) server DHCP Option 150 This is used to configure Cisco IP phones. When a Cisco IP phone starts, if it is not pre-configured with the IP address and TFTP address, it sends a request to the DHCP server to obtain this information. Specify the string which will be sent as a reply to the option 150 request. DHCP Option 160 This is used to configure Polycom IP phones. When a Polycom IP phone starts, if it is not pre-configured with the IP address and TFTP address, it sends a request to the DHCP server to obtain this information. Specify the string which will be sent as a reply to the option 160 request. Enter the desired DHCP options and click the Save button. Address reservation list DHCP clients are dynamically assigned an IP address as they connect, but you can reserve an address for a particular device using the address reservation list. Figure 34 – DHCP – Address reservation list To add a device to the address reservation list: 1. Click the +Add button. 2. In the Computer Name field enter a name for the device. 3. In the MAC Address field, enter the device’s MAC address. 4. In the IP Address fields, enter the IP address that you wish to reserve for the device. 5. If the Enable toggle key is not set to ON, click it to switch it to the ON position. 6. Click the Save button to save the settings. www.netcommwireless.com NetComm Wireless CDMA M2M Router 33
Dynamic DHCP client list The Dynamic DHCP client list displays a list of the DHCP clients. If you want to reserve the current IP address for future use, click the Clone button and the details will be copied to the address reservation list fields. Remember to click the Save button under the Address reservation list section to confirm the configuration. Figure 35 - Dynamic DHCP client list 34 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Routing Static Static routing is the alternative to dynamic routing used in more complex network scenarios and is used to facilitate communication between devices on different networks. Static routing involves configuring the routers in your network with all the information necessary to allow the packets to be forwarded to the correct destination. If you change the IP address of one of the devices in the static route, the route will be broken. Figure 36 - Static routing list Some routes are added by default by the router on initialization such as the Ethernet subnet route for routing to a device on the Ethernet subnet. Adding Static Routes To add a new route to the static routing list, click the +Add button. The Static routes page appears. 1. In the Route name field, type a name for the route so that it can be identified in the static routing list. 2. From the Network interface drop down list, select the interface for which you would like to create a static route. 3. In the Destination IP address field, enter the IP address of the destination of the route. 4. In the IP subnet mask field, enter the subnet mask of the route. 5. In the Gateway IP address field, enter the IP address of the gateway that will facilitate the route. 6. In the Metric field enter the metric for the route. The metric value is used by the router to prioritise routes. The lower the value, the higher the priority. To give the route the highest priority, set it to 0. 7. Click the Save button to save your settings. www.netcommwireless.com NetComm Wireless CDMA M2M Router 35
Figure 37 - Adding a static route Active routing list Static routes are displayed in the Active routing list. Figure 38 - Active routing list Deleting static routes From the static routing list, click the icon to the right of the entry you wish to delete. Figure 39 - Deleting a static route 36 NetComm Wireless CDMA M2M Router www.netcommwireless.com
RIP RIP (Routing Information Protocol) is used for advertising routes to other routers. Thus all the routes in the router’s routing table will be advertised to other nearby routers. For example, the route for the router’s Ethernet subnet could be advertised to a router on the PPP interface side so that a router on this network will know how to route to a device on the router’s Ethernet subnet. Static routes must be added manually according to your requirements. See Adding Static Routes. Note: Some routers will ignore RIP. Figure 40 - RIP configuration To enable Routing Information Protocol (RIP) 1. Click the RIP toggle key to switch it to the ON position. 2. Using the Version drop down list, select the version of RIP that you would like to use. 3. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless CDMA M2M Router 37
Redundancy (VRRP) Virtual Router Redundancy Protocol (VRRP) is a non-proprietary redundancy protocol designed to increase the availability of the default gateway servicing hosts on the same subnet. This increased reliability is achieved by advertising a “virtual router” (an abstract representation of master and backup routers acting as a group) as a default gateway to the host(s) instead of one physical router. Two or more physical routers are then configured to stand for the virtual router, with only one doing the actual routing at any given time. If the current physical router that is routing the data on behalf of the virtual router fails, an arrangement is made for another physical router to automatically replace it. The physical router that is currently forwarding data on behalf of the virtual router is called the master router. Master routers have a priority of 255 and backup router(s) can have a priority between 1 and 254. A virtual router must use 00-00-5E-00-01-XX as its (MAC) address. The last byte of the address (XX) is the Virtual Router Identifier (VRID), which is different for each virtual router in the network. This address is used by only one physical router at a time, and is the only way that other physical routers can identify the master router within a virtual router. Figure 41 - VRRP configuration To configure VRRP, configure multiple devices as follows and connect them all via an Ethernet network switch to downstream devices. 1. Click the Redundancy (VRRP) toggle key to activate VRRP. 2. In the Virtual ID field, enter an ID between 1 and 255. This is the VRRP ID which is different for each virtual router on the network. 3. In the Router Priority field, enter a value for the priority – a higher value is a higher priority. 4. The Virtual IP Address field is used to specify the VRRP IP address – this is the virtual IP address that both virtual routers share. 5. Click the Save button to save the new settings. Note: Configuring VRRP changes the MAC address of the Ethernet port and therefore if you want to resume with the web configuration you must use the new IP address (VRRP IP) or on a command prompt type: arp –d <ip address> (i.e. arp –d 192.168.1.1) to clear the arp cache.(old MAC address). 38 NetComm Wireless CDMA M2M Router www.netcommwireless.com
NAT The Port forwarding list is used to configure the Network Address Translation (NAT) rules currently in effect on the router. Figure 42 – Port forwarding list The purpose of the port forwarding feature is to allow mapping of inbound requests to a specific port on the WAN IP address to a device connected on the Ethernet interface. Adding a port forwarding rule To create a new port forwarding rule: 1. Click the +Add button. The port forwarding settings screen is displayed. 2. Use the Protocol drop down list to select the type of protocol you want to use for the rule. The protocols selections available are TCP, UDP and All. 3. In the Source IP Address field, enter a “friendly” address that is allowed to access the router or a wildcard IP address (0.0.0.0) that allows all IP addresses to access the router. 4. The Source Port Range (From) and (To) fields are used to specify the port(s) on the source side that are to be forwarded. This allows you to send a range of consecutive port numbers by entering the first in the range in the (From) field and the last in the range in the (To) field. To forward a single port, enter the port in the (From) field and repeat it in the (To) field. 5. In the Destination IP Address field, enter the IP address of the client to which the traffic should be forwarded. 6. The Destination Port Range (From) and (To) fields are used to specify the port(s) on the destination side that are to be forwarded. If the Source port range specifies a single port then the destination port may be configured to any port. If the Source port range specifies a range of port numbers then the Destination port range must be the same as the Source port range. 7. Click the Save button to confirm your settings. Figure 43 - Port forwarding settings To delete a port forwarding rule, click the button on the Port forwarding list for the corresponding rule that you would like to delete. www.netcommwireless.com NetComm Wireless CDMA M2M Router 39
DMZ The Demilitarized Zone (DMZ) allows you to configure all incoming traffic on all protocols to be forwarded to a selected device behind the router. This feature can be used to avoid complex port forwarding rules, but it exposes the device to untrusted networks as there is no filtering of what traffic is allowed and what is denied. The DMZ configuration page is used to specify the IP Address of the device to use as the DMZ host. Figure 44 - DMZ configuration 1. Click the DMZ toggle key to turn the DMZ function ON. 2. Enter the IP Address of the device to be the DMZ host into the DMZ IP Address field. 3. Click the Save button to save your settings. MAC / IP / Port filtering The MAC/IP/Port filter feature allows you apply a policy to the traffic that passes through the router, both inbound and outbound, so that network access can be controlled. When the filter is enabled with a default rule of “Accepted”, all connections will be allowed except those listed in the “Current MAC / IP / Port filtering rules in effect” list. Conversely, when the default rule is set to “Dropped”, all connections are denied except for those listed in the filtering rules list. Figure 45 - MAC / IP / Port filtering Note: When enabling MAC / IP / Port filtering and setting the default rule to “Dropped”, you should ensure that you have first added a filtering rule which allows at least one known MAC/IP to access the router, otherwise you will not be able to access the user interface of the router without resetting the router to factory default settings. Creating a MAC / IP / Port filtering rule To create a filtering rule: 1. Click the MAC / IP / Port filtering toggle key to switch it to the ON position. 2. Using the Default Rule (inbound/forward) drop down list, select the default action for the router to take when traffic reaches it. By default, this is configured to Accepted. If you change this to Dropped, you should first configure a filter rule that allows at least one device access to the router, otherwise you will effectively be locked out of the router. 3. Click the Save button to confirm the default rule. 4. In the Current MAC / IP / Port filtering rules in effect section, click the +Add button. 40 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Figure 46 - Current MAC / IP/ Port filtering rules in effect 5. Enter the details of the rule in the section that is displayed and click the Save button. Figure 47 - MAC / IP / Port filtering settings www.netcommwireless.com NetComm Wireless CDMA M2M Router 41
OPTION DESCRIPTION Bound Use the drop down list to select the direction of the traffic for which you want to apply to the rule. Inbound refers to all traffic that is entering the router including data entering from the WAN and the LAN. Outbound refers to all traffic exiting the router including traffic leaving in the direction of the WAN and traffic leaving in the direction of the LAN. Forward specifies traffic that enters on the LAN or WAN side and is forwarded to the opposite end. Protocol Use the drop down list to select the protocol for the rule. You can have the rule apply to All protocols, TCP, UDP, UDP/TCP or ICMP. MAC Address Enter the MAC address in six groups of two hexadecimal digits separated by colons (:). e.g. 00:40:F4:CE:FA:1E Source IP Address Enter the IPv4 address that the traffic originates from and the subnet mask using CIDR notation. Source Port Range (From) – (To) Only appears for TCP, UDP and UDP/TCP options. Use these fields to specify a port or range of ports from the source side to use for the rule. To specify a single port, repeat it in both the (From) and (To) fields. Destination IP Address Enter the IPv4 address that the traffic is destined for and the subnet mask using CIDR notation. Destination Port Range (From) – (To) Only appears for TCP, UDP and UDP/TCP options. Use these fields to specify a port or range of ports on the destination side to use for the rule. To specify a single port, repeat it in both the (From) and (To) fields. Action Select the action to take for traffic which meets the above criteria. You can choose to Accept or Drop packets. When the default rule is set to Accept, you cannot create a rule with an Accept action since the rule is redundant. Likewise, if the default rule is set to Dropped you cannot create a rule with a Drop action. Comment [Optional] Use this field to enter a comment as a meaningful description of the rule. Table 13 - Current MAC / IP / Port filtering rules in effect 6. The new rule is displayed in the filtering rules list. You can edit the rule by clicking the Edit button or delete the rule by clicking the button. Figure 48 - Completed filtering rule 42 NetComm Wireless CDMA M2M Router www.netcommwireless.com
VPN A Virtual Private Network (VPN) is a tunnel providing a private link between two networks or devices over a public network. Data to be sent via a VPN needs to be encapsulated and as such is generally not visible to the public network. The advantages of a VPN connection include: Data Protection Access Control Data Origin Authentication Data Integrity Each VPN connection has different configuration requirements. The following pages detail the configuration options available for the different VPN connection types. Note: The following descriptions are an overview of the various VPN options available. More detailed instructions are available in separate whitepapers on the NetComm Wireless website. IPSec IPSec operates on Layer 3 of the OSI model and as such can protect higher layered protocols. IPSec is used for both site to site VPN and Remote Access VPN. The CDMA M2M router supports IPsec end points and can be configured with Site to Site VPN tunnels with third party VPN routers. Configuring an IPSec VPN From the menu at the top of the screen, click Networking and under the VPN section, click IPSec. A list of configured IPSec VPN connections is displayed. Figure 49 - IPSec VPN List Click the +Add button to begin configuring an IPSec VPN connection. www.netcommwireless.com NetComm Wireless CDMA M2M Router 43
Figure 50 – IPSec profile edit 44 NetComm Wireless CDMA M2M Router www.netcommwireless.com
The following table describes each of the fields of the IPSec VPN Connection Settings page. ITEM DEFINITION IPSec Profile Enables or disables the VPN profile. Profile Name A name used to identify the VPN connection profile. Remote IPSec Server Address The IP address of the IPSec server. Remote LAN Address Enter the IP address of the remote network for use on the VPN connection. Remote LAN Subnet Mask Enter the subnet mask in use on the remote network. Local LAN Address Enter the IP address of the local network for use on the VPN connection. Local LAN Subnet Mask Enter the subnet mask in use on the local network. Encapsulation Type Select the encapsulation protocol to use with the VPN connection. You can choose ESP, AH or Any. IKE Mode Select the IKE mode to use with the VPN connection. You can choose Main, Aggressive or Any. PFS Choose whether Perfect Forward Secrecy is ON or OFF for the VPN connection. IKE Encryption Select the cipher type to use for the Internet Key Exchange. IKE Hash Select the IKE Hash type to use for the VPN connection. The hash is used for authentication of packets for the key exchange. IPSec Encryption Select the IPSec encryption type to use with the VPN connection. IPSec Hash Select the IPSec hash type to use for the VPN connection. The hash is used for authentication of packets for the VPN connection. DH Group Select the desired Diffie-Hellman group to use. Higher groups are more secure but also require longer to generate a key. DPD Action Select the desired Dead Peer Detection action. This is the action to take when a dead Internet Key Exchange Peer is detected. DPD Keep Alive Time Enter the time in seconds for the interval between Dead Peer Detection keep alive messages. DPD Timeout Enter the time in seconds of no response from a peer before Dead Peer Detection times out. IKE Rekey Time Enter the time in seconds between changes of the encryption key. To disable changing the key, set this to 0. SA Life Time Enter the time in seconds for the security association lifetime. Key Mode Select the type of key mode in use for the VPN connection. You can select from: • Pre Shared Key • RSA keys • Certificates Pre-shared Key The pre-shared key is the key that peers used to authenticate each other for Internet Key Exchange. Remote ID Specifies the domain name of the remote network. Local ID Specifies the domain name of the local network. Update Time Displays the last time the key was updated. Local RSA Key Upload Select the RSA key file for the local router here by clicking the Browse button. Remote RSA Key Upload Select the RSA key file for the remote router here by clicking the Browse button. Private key Passphrase The Private key passphrase of the router is the passphrase used when generating the router’s private key using OpenSSL CA. Key / Certificate Select the type of key or certificate to use for authentication. You can select Local private key, Local public certificate, Remote public certificate, CA certificate, CRL certificate. IPSec Certificate Upload Select the IPSec certificate to upload by clicking the Browse button. Table 14 - IPSec Configuration Items www.netcommwireless.com NetComm Wireless CDMA M2M Router 45
OpenVPN OpenVPN is an open source virtual private network (VPN) program for creating point-to-point or server-to-multi-client encrypted tunnels between host computers. It can traverse network address translation (NAT) and firewalls and allows authentication by certificate, pre-shared key or username and password. OpenVPN works well through proxy servers and can run over TCP and UDP transports. Support for OpenVPN is available on several operating systems, including Windows, Linux, Mac OS, Solaris, OpenBSD, FreeBSD, NetBSD and QNX. Configuring an Open VPN server From the menu at the top of the screen, click Networking and from the VPN section on the left, click OpenVPN. A list of configured OpenVPN VPN connections is displayed. Figure 51 - OpenVPN VPN List Click the +Add button for the type of OpenVPN server/client you would like to configure. OpenVPN Server To configure an OpenVPN Server: 1. Click the OpenVPN profile toggle key to switch it to the ON position. 2. Type a name for the OpenVPN server profile you are creating. 3. Use the Server port field to select a port number and then use the drop down list to select a packet type to use for your OpenVPN Server. The default OpenVPN port is 1194 and default packet type is UDP. 4. In the VPN network address and VPN network subnet mask fields, enter the IP address and network subnet mask to assign to your VPN. This is ideally an internal IP address which differs from your existing address scheme. 5. Next to Diffie-Hellman parameters, click the Generate DH button. This will create an encryption key to secure your OpenVPN connection. 6. Under Server Certificates, enter the required details. All fields must be completed. The Country field must consist of two characters only. When the details have been entered, click the Generate CA certificate button to generate the Certificate Authority (CA) certificate based on this information. 7. Under the Server certificates section, select the Authentication type that you would like to use for the OpenVPN Server. Note: The Diffie-Hellman parameters can take up to 10 minutes to generate. Please be patient. 46 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Certificate Authentication In the Certificate Management section, enter the required details to create a client certificate. All fields are required. When you have finished entering the details, click the Generate button. Figure 52 - OpenVPN server configuration – Certificate management When it is done, you can click the Download button to save the certificate file. If for some reason the integrity of your network has been compromised, you can return to this screen and use the Certificate drop down list to select the certificate and then press the Revoke button to disable it. Optional: To inform the OpenVPN server of the network address scheme of the currently selected certificate, enter the network address and network subnet mask in the respective fields and click the Set network information button. If you do not enter the remote subnet here, any packet requests from the server to the client will not be received by the client network because it is not aware of the remote client’s subnet. www.netcommwireless.com NetComm Wireless CDMA M2M Router 47
Figure 53 – OpenVPN server profile settings 48 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Username / Password Authentication In the Username/Password section, enter the username and password you would like to use for authentication on the OpenVPN Server. Click the Download CA certificate button to save the ca.crt file. This file will need to be provided to the client. Note: If you wish to have more than one client connect to this OpenVPN server, you must use Certificate authentication mode as Username/Password only allows for a single client connection. Figure 54 - OpenVPN Server – Username / Password section Optional: To inform the OpenVPN server of the network address scheme of the currently selected certificate, enter the network address and network subnet mask in the respective fields and click the Set network information button. If you do not enter the remote subnet here, any packet requests from the server to the client will not be received by the client network because it is not aware of the remote client’s subnet. When you have finished entering all the required information, click Save to finish configuring the OpenVPN server. Configuring an OpenVPN Client 1. Click the OpenVPN profile toggle key to switch it to the ON position. 2. In the Profile name field, type a name for the OpenVPN client profile you are creating. 3. In the Server IP address field, type the WAN IP address of the OpenVPN server. 4. Use the Server port field to select a port number and then use the drop down list to select a packet type to use for the OpenVPN server. The default OpenVPN port is 1194 and default packet type is UDP. 5. If the Default gateway option is applied on the OpenVPN client page, the OpenVPN server will enable connections to be made to other client networks connected to it. If it is not selected, the OpenVPN connection allows for secure communication links between this router and the remote OpenVPN server only. 6. Use the Authentication type options to select the Authentication type that you would like to use for the OpenVPN client. www.netcommwireless.com NetComm Wireless CDMA M2M Router 49
Certificate Authentication In the Certificate upload section at the bottom of the screen, click the Browse button and locate the certificate file you downloaded when you configured the OpenVPN server. When it has been selected, click the Upload button to send it to the router. Figure 55 - OpenVPN client - Certificate upload Username / Password Authentication Enter the username and password to authenticate with the OpenVPN server. Figure 56 - OpenVPN Client - Username/Password section Use the Browse button to locate the CA certificate file you saved from the OpenVPN Server and then press the Upload button to send it to the router. Click the Save button to complete the OpenVPN Client configuration. Configuring an OpenVPN P2P Connection To configure an OpenVPN peer-to-peer connection: 1. Set the OpenVPN profile toggle key to switch it to the ON position. 2. In the Profile name field, type a name for the OpenVPN P2P profile you are creating. 3. On the router designated as the master, leave the Server IP address field empty. On the router designated as the slave, enter the WAN IP address of the master. 50 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Figure 57 - OpenVPN P2P mode settings 4. Use the Server port field to select a port number and then use the drop down list to select a packet type to use for the OpenVPN server. The default OpenVPN port is 1194 and default packet type is UDP. 5. In the Local IP Address and Remote IP Address fields, enter the respective local and remote IP addresses to use for the OpenVPN tunnel. The slave should have the reverse settings of the master. 6. Under the Remote network section, enter the network Address and network Subnet mask. The Network Address and Network Mask fields inform the Master node of the LAN address scheme of the slave. 7. Press the Generate button to create a secret key to be shared with the slave. When the timestamp appears, you can click the Download button to save the file to exchange with the other router. 8. When you have saved the secret key file on each router, use the Browse button to locate the secret key file for the master and then press the Upload button to send it to the slave. Perform the same for the other router, uploading the slave’s secret key file to master. 9. When they are uploaded click the Save button to complete the peer-to-peer OpenVPN configuration. www.netcommwireless.com NetComm Wireless CDMA M2M Router 51
PPTP Client The Point-to-Point Tunnelling Protocol (PPTP) is a method for implementing virtual private networks using a TCP and GRE tunnel to encapsulate PPP packets. PPTP operates on Layer 2 of the OSI model and is included on Windows computers. Configuring the PPTP Client To configure the PPTP client: 1. From the menu bar at the top of the screen, click Networking and then from the VPN section on the left side of the screen, click PPTP client. The PPTP client list is displayed. Figure 58 - PPTP client list 2. Click the +Add button to begin configuring a new PPTP client profile. The PPTP client edit screen is displayed. Figure 59 - VPN PPTP client edit 3. Click the Enable PPTP client toggle key to switch it to the ON position. 4. In the Profile name list, enter a profile name for the tunnel. This may be anything you like and is used to identify the tunnel on the router. 5. Use the Username and Password fields to enter the username and password for the PPTP account. 6. In the PPTP server address field, enter the IP address of the PPTP server. 52 NetComm Wireless CDMA M2M Router www.netcommwireless.com
7. From the Authentication type drop down list, select the Authentication type used on the server. If you do not know the authentication method used, select any and the router will attempt to determine the correct authentication type for you. There are 5 authentication types you can choose from:  CHAP – uses a three way handshake to authenticate the identity of a client.  MS-CHAP v1 – This is the Microsoft implementation of the Challenge Handshake Authentication Protocol for which support was dropped in Windows® Vista.  MS-CHAP v2 - This is the Microsoft implementation of the Challenge Handshake Authentication Protocol which was introduced in Windows® NT 4.0 and is still supported today.  PAP – The Password Authentication Protocol uses a password as a means of authentication and as such, is commonly supported. PAP is not recommended because it transmits passwords unencrypted and is not secure.  EAP – Extensible Authentication Protocol. An Authentication protocol commonly used in wireless networks. 8. The metric value helps the router to prioritise routes and must be a number between 0 and 65535. The default value is 30 and should not be modified unless you are aware of the effect your changes will have. 9. The Use peer DNS option allows you to select whether the remote clients will use the Domain Name Server of the PPTP server. Click the toggle key to set this to ON or OFF as required. 10. NAT masquerading allows the router to modify the packets sent and received to inform remote computers on the internet that packets originating from a machine behind the router actually originated from the WAN IP address of the router’s internal NAT IP address. Click the toggle key to switch this to the ON position if you want to use this feature. 11. Set default route to PPTP sets all outbound data packets to go out through the PPTP tunnel. Click the toggle key to switch this to the ON position if you want to use this feature. 12. The Verbose logging option sets the router to output detailed logs regarding the PPTP connection in the System Log section of the router interface. 13. The Reconnect delay is the time in seconds that the router will wait before attempting to connect to the PPTP server in the event that the connection is broken. The minimum time to wait is 30 seconds so as to not flood the PPTP server with connection requests, while the maximum time to wait is 65335 seconds. 14. The Reconnect retries is the number of connection attempts that the router will make in the event that the PPTP connection goes down. If set to 0, the router will retry the connection indefinitely, otherwise the maximum number of times to retry cannot be greater than 65335. 15. Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. www.netcommwireless.com NetComm Wireless CDMA M2M Router 53
GRE tunnelling The Generic Route Encapsulation (GRE) protocol is used in addition to Point-to-Point Tunnelling Protocol (PPTP) to create VPNs (virtual private networks) between clients and servers or between clients only. Once a PPTP control session establishes the VPN tunnel GRE is used to securely encapsulate the data or payload. Configuring GRE tunnelling To configure GRE tunnelling: 1. From the menu bar at the top of the screen, click Networking and then from the VPN section on the left side of the screen, click PPTP client. The PPTP client list is displayed. Figure 60 - GRE client list 2. Click the +Add button to begin configuring a new GRE tunnelling client profile. The GRE client edit screen is displayed. Figure 61 – GRE client edit 3. Click the Enable VPN toggle key to switch it to the ON position. 4. In the Profile name, enter a profile name for the tunnel. This may be anything you like and is used to identify the tunnel on the router. 5. In the GRE server address field, enter the IP address of the GRE server. 6. In the Local tunnel address field, enter the IP address you want to assign the tunnel locally. 54 NetComm Wireless CDMA M2M Router www.netcommwireless.com
7. In the Remote tunnel address field, enter the IP address you want to assign to the remote tunnel. 8. In the Remote network address field, enter the IP address scheme of the remote network. 9. In the Remote network/mask field, enter the subnet mask of the remote network. 10. The TTL (Time To Live) field is an 8-bit field used to remove an undeliverable data packet from a network to avoid unnecessary network traffic across the internet. The default value of 255 is the upper limit on the time that an IP datagram can exist. The value is reduced by at least one for each hop the data packet takes to the next router on the route to the datagram’s destination. If the TTL field reaches zero before the datagram arrives at its destination the data packet is discarded and an error message is sent back to the sender. 11. The Reconnect delay is the time in seconds that the router will wait before attempting to connect to the GRE server in the event that the connection is broken. The minimum time to wait is 30 seconds so as to not flood the GRE server with connection requests, while the maximum time to wait is 65335 seconds. 12. The Reconnect retries is the number of connection attempts that the router will make in the event that the GRE connection goes down. If set to 0, the router will retry the connection indefinitely, otherwise the maximum number of times to retry cannot be greater than 65335. 13. Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. www.netcommwireless.com NetComm Wireless CDMA M2M Router 55
Services Dynamic DNS The DDNS page is used to configure the Dynamic DNS feature of the router. A number of Dynamic DNS hosts are available from which to select. Figure 62 – Dynamic DNS settings Dynamic DNS provides a method for the router to update an external name server with the current WAN IP address. To configure dynamic DNS: 1. Click the DDNS configuration toggle key to switch it to the ON position. 2. From the Dynamic DNS drop down list, select the Dynamic DNS service that you wish to use. The available DDNS services available are:  www.dhs.org  www.dyndns.org  www.dyns.cx  www.easydns.com  www.justlinux.com  www.ods.org  www.tzo.com  www.zoneedit.com 3. In the Username and Password fields, enter the logon credentials for your DDNS account. Enter the password for the account again in the Verify password field. 4. Click the Save button to save the DDNS configuration settings. 56 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Network time (NTP) The NTP (Network Time Protocol) settings page allows you to configure the CDMA M2M router to synchronize its internal clock with a global Internet Time server and specify the time zone for the location of the router. This provides an accurate timekeeping function for features such as System Log entries and Firewall settings where the current system time is displayed and recorded. Any NTP server available publicly on the internet may be used. The default NTP server is 0.netcomm.pool.ntp.org. Figure 63 - NTP settings Configuring Timezone settings To configure time zone settings: 1. The Current time field shows the time and date configured on the router. If this is not accurate, use the Time zone drop down list to select the correct time zone for the router. If the selected zone observes daylight savings time, a Daylight savings time schedule link appears below the drop down list. Click the link to see the start and end times for daylight savings. 2. When you have selected the correct time zone, click the Save button to save the settings. Configuring NTP settings To configure NTP settings: 1. Click the Network time (NTP) toggle key to switch it to the ON position. 2. In the NTP service field, enter the address of the NTP server you wish to use. 3. The Synchronization on WWAN connection toggle key enables or disables the router from performing a synchronization of the time each time a mobile broadband connection is established. 4. The Daily synchronization toggle key enables or disables the router from performing a synchronisation of the time each day. 5. When you have finished configuring NTP settings, click the Save button to save the settings. www.netcommwireless.com NetComm Wireless CDMA M2M Router 57
Watchdogs Watchdogs are features which monitor the router for anomalies and restart the router if an anomaly occurs preventing its normal operation. When configured, the watchdogs feature transmits controlled ping packets to 1 or 2 user specified IP addresses to confirm an active connection. If the watchdog does not receive responses to the pings after a specified number of failures, it will reboot the device in a last resort attempt to restore connectivity. We recommend using caution when implementing this feature in situations where the device is intentionally offline for a particular reason, for example, when Dial-on-demand has been enabled. This is because the watchdog expects to be able to access the internet at all times, and will always eventually reboot the router if access isn't restored by the time the various timers expire and the fail count is reached. It is due to the nature of the watchdog being a last resort standalone backup mechanism that it will continue to do its job and reboot the device even when the Dial-on-demand session is idle, or the mobile broadband connection is disabled by the user. Therefore, we recommended that you disable this feature if Dial-on-demand is configured or if the mobile broadband connection will be intentionally disconnected on occasion. The watchdog works as follows: a) The router sends 3 consecutive pings to the first destination address at the interval specified in the Periodic PING Timer field. b) If all 3 pings to the first destination address fail, the router sends 3 consecutive pings to the second destination address at the Periodic PING Timer interval. c) If all 3 pings to the second destination address fail, the router sends 3 pings to the first destination address using the Periodic PING Accelerated Timer interval. d) If all 3 accelerated pings to the first destination address fail, the router sends 3 pings to the second destination address at the Periodic PING Accelerated Timer interval. e) If all 3 accelerated pings to the second destination address fail, the router registers this as a fail and returns to step C. f) When the number of failures reaches the number configured in the Fail Count field, the router reboots. If any ping succeeds, the router returns to step A and does not reboot. Note: The Periodic Ping Timer should not be set to a value of less than 210 seconds to allow the router time to reconnect to the cellular network following a reboot. To disable the periodic ping reset monitor, set Fail Count to 0. Figure 64 – Ping watchdog settings 58 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Configuring Periodic PING settings The Periodic PING settings configure the router to transmit controlled ping packets to 2 specified IP addresses. If the router does not receive responses to the pings, the router will reboot. To configure the ping watchdog: 1. In the First destination address field, enter a website address or IP address to which the router should send the first round of ping requests. 2. In the Second destination address field, enter a website address or IP address to which the router should send the second round of ping requests. 3. In the Periodic PING timer field, enter an integer between 300 and 65535 for the number of seconds the router should wait between ping attempts. Setting this to 0 disables the ping watchdog function. 4. In the Periodic PING accelerated timer field, enter an integer between 60 and 65535 for the number of seconds the router should wait between accelerated ping attempts, i.e. pings to the second destination address. Setting this to 0 disables the ping watchdog function 5. In the Fail Count field, enter an integer between 1 and 65535 for the number of times an accelerated ping should fail before the router reboots. Setting this to 0 disables the ping watchdog function. Disabling the Periodic Ping reset function To disable the Periodic Ping reset function, set Fail Count to 0. Note: The traffic generated by the periodic ping feature is usually counted as chargeable data usage. Please keep this in mind when selecting how often to ping. Configuring a Periodic reboot The router can be configured to automatically reboot after a period of time specified in minutes. While this is not necessary, it does ensure that in the case of remote installations, the router will reboot if some anomaly occurs. 1. In the Force reboot every field, enter the time in minutes between forced reboots. The default value is 0 which disables the Periodic reboot function. The minimum period between reboots is 5 minutes while the maximum value is 65535 minutes. 2. If you have configured a forced reboot time, you can use the Randomise reboot time drop down list to select a random reboot timer. Randomising the reboot time is useful for preventing a large number of devices from rebooting simultaneously and flooding the network with connection attempts. The router will wait for the configured Force reboot every time and then randomly reboot within the configured Randomise reboot time. 3. Click the Save button to save the settings. www.netcommwireless.com NetComm Wireless CDMA M2M Router 59
SNMP SNMP configuration The SNMP page is used to configure the SNMP features of the router. Figure 65 - SNMP configuration SNMP (Simple Network Management Protocol) is used to remotely monitor the router for conditions that may warrant administrative attention. It can be used to retrieve information from the router such as the signal strength, the system time, the interface status, etc. To configure SNMP: 1. Click the SNMP toggle key to switch it to the ON position. 2. Enter Read-Only Community Name and Read-Write Community Name which are used for client authentication. Community names are used as a type of security to prevent access to reading and/or writing to the routers configuration. It is recommended that you change the Community names to something other than the default settings when using this feature. 3. Click the Save button to save any changes to the settings. The Download button displays the Management information base (MIB) of the router. The MIB displays all the objects of the router that can have their values set or report their status. The MIB is formatted in the SNMP-related standard RFC1155. 60 NetComm Wireless CDMA M2M Router www.netcommwireless.com
SNMP traps SNMP traps are messages from the router to the Network Management System sent as UDP packets. They are often used to notify the management system of any significant events such as whether the link is up or down. Configuring SNMP traps To configure SNMP traps: 1. In the Trap destination field, enter the IP address to which SNMP data is to be sent. 2. In the Heartbeat interval field, enter the number of seconds between SNMP heartbeats. 3. Use the Trap persistence field to specify the time in seconds that an SNMP trap persists. 4. Use the Trap retransmission time to specify the length of time in seconds between SNMP trap retransmissions. Figure 66 - SNMP traps To send a manual SNMP Heartbeat, click the Send heartbeat button. When you have finished configuring the SNMP traps, click the Save button to save the settings. www.netcommwireless.com NetComm Wireless CDMA M2M Router 61
TR-069 The TR-069 (Technical Report 069) protocol is a technical specification also known as CPE WAN Management Protocol (CWMP). It is a framework for remote management and auto-configuration of end-user devices such as customer-premises equipment (CPE) and Auto Configuration Servers (ACS). It is particularly efficient in applying configuration updates across networks to multiple CPEs. TR-069 uses a bi-directional SOAP/HTTP-based protocol based on the application layer protocol and provides several benefits for the maintenance of a field of CPEs: Simplifies the initial configuration of a device during installation Enables easy restoration of service after a factory reset or replacement of a faulty device Firmware and software version management Diagnostics and monitoring Note: You must have your own compatible ACS infrastructure to use TR-069.In order to access and configure the TR-069 settings you must be logged into the router as the root user. TR-069 configuration To configure TR-069: 1. Click the Enable TR-069 toggle key to switch it to the ON position. 2. In the ACS URL field, enter the Auto Configuration Server’s full domain name or IP address. 3. Use the ACS username field to specify the username for the Auto Configuration Server. 4. In the ACS password and Verify ACS password fields, enter the Auto Configuration Server password. 5. In the Connection request username field, enter the username to use for the connection requests. 6. In the Connection request password and Verify password fields, enter the connection request password. 7. The inform message acts as a beacon to inform the ACS of the existence of the router. Click the Enable periodic ACS informs toggle key to turn on the periodic ACS inform messages. 8. In the Inform period field, enter the number of seconds between the inform messages. 9. Click the Save button to save the settings. Figure 67 - TR-069 configuration 62 NetComm Wireless CDMA M2M Router www.netcommwireless.com
HTTPS What is HTTP Secure? HTTP Secure or HTTPS is the use of the HTTP protocol over an SSL/TLS protocol. It is used primarily to protect against eavesdropping of communication between a web browser and the web site to which it is connected. This is especially important when you wish to have a secure connection over a public network such as the internet. HTTPS connections are secured through the use of certificates issued by trusted certificate authorities such as VeriSign. When a web browser makes a connection attempt to a secured web site, a digital certificate is sent to the browser so that it can verify the authenticity of the site using a built-in list of trusted certificate authorities. There are two main differences between how HTTPS and HTTP connections work: 1. HTTPS uses port 443 while HTTP uses port 80 by default. 2. Over an HTTPS connection, all data sent and received is encrypted with SSL while over an HTTP connection, all data is sent unencrypted. The encryption is achieved through the use of a pair of public and private keys on both sides of the connection. In cryptography, a key refers to a numerical value used by an algorithm to alter information (encrypt it), making the information secure and visible only to those who have the corresponding key to recover (decrypt) the information. The public key is used to encrypt information and can be distributed freely. The private key is used to decrypt information and must be secret by its owner. Each CDMA M2M router contains a self-signed digital certificate which is identical on all CDMA M2M routers. For a greater level of security, the router also supports generating your own unique key. Additionally, you may use third party software to generate your own self-signed digital certificate or purchase a signed certificate from a trusted certificate authority and then upload those certificates to the router. Generating your own self-signed certificate To generate your own self-signed certificate: 1. Click the Services item from the top menu bar, then HTTPS from the side menu bar. 2. Enter the certificate details using the appropriate fields. Each field must be completed in order to generate a certificate. Figure 68 - Generate self signed HTTPS certificate Note: The Country field must contain a code for the desired country from the list below. www.netcommwireless.com NetComm Wireless CDMA M2M Router 63
CODE COUNTRY CODE COUNTRY CODE COUNTRY CODE COUNTRY AX Åland Islands ER Eritrea LS Lesotho SA Saudi Arabia AD Andorra ES Spain LT Lithuania SB Solomon Islands AE United Arab Emirates ET Ethiopia LU Luxembourg SC Seychelles AF Afghanistan FI Finland LV Latvia SE Sweden AG Antigua and Barbuda FJ Fiji LY Libya SG Singapore AI Anguilla FK Falkland Islands (Malvinas) MA Morocco SH St. Helena AL Albania FM Micronesia MC Monaco SI Slovenia AM Armenia FO Faroe Islands MD Moldova SJ Svalbard and Jan Mayen AN Netherlands Antilles FR France ME Montenegro SK Slovak Republic AO Angola FX France, Metropolitan MG Madagascar SL Sierra Leone AQ Antarctica GA Gabon MH Marshall Islands SM San Marino AR Argentina GB Great Britain (UK) MK Macedonia SN Senegal AS American Samoa GD Grenada ML Mali SR Suriname AT Austria GE Georgia MM Myanmar ST Sao Tome and Principe AU Australia GF French Guiana MN Mongolia SU USSR (former) AW Aruba GG Guernsey MO Macau SV El Salvador AZ Azerbaijan GH Ghana MP Northern Mariana SZ Swaziland BA Bosnia and GI Gibraltar MQ Martinique TC Turks and Caicos Islands BB Barbados GL Greenland MR Mauritania TD Chad BD Bangladesh GM Gambia MS Montserrat TF French Southern Territories BE Belgium GN Guinea MT Malta TG Togo BF Burkina Faso GP Guadeloupe MU Mauritius TH Thailand BG Bulgaria GQ Equatorial Guinea MV Maldives TJ Tajikistan BH Bahrain GR Greece MW Malawi TK Tokelau BI Burundi GS S. Georgia and S. Sandwich MX Mexico TM Turkmenistan BJ Benin GT Guatemala MY Malaysia TN Tunisia BM Bermuda GU Guam MZ Mozambique TO Tonga BN Brunei Darussalam GW Guinea-Bissau NA Namibia TP East Timor BO Bolivia GY Guyana NC New Caledonia TR Turkey BR Brazil HK Hong Kong NE Niger TT Trinidad and Tobago BS Bahamas HM Heard and McDonald Islands NF Norfolk Island TV Tuvalu BT Bhutan HN Honduras NG Nigeria TW Taiwan BV Bouvet Island HR Croatia (Hrvatska) NI Nicaragua TZ Tanzania BW Botswana HT Haiti NL Netherlands UA Ukraine BZ Belize HU Hungary NO Norway UG Uganda CA Canada ID Indonesia NP Nepal UM US Minor Outlying Islands CC Cocos (Keeling) Islands IE Ireland NR Nauru US United States CF Central African Republic IL Israel NT Neutral Zone UY Uruguay CH Switzerland IM Isle of Man NU Niue UZ Uzbekistan CI Cote D'Ivoire (Ivory IN India NZ New Zealand VA Vatican City State (Holy See) CK Cook Islands IO British Indian Ocean OM Oman VC Saint Vincent and the CL Chile IS Iceland PA Panama VE Venezuela CM Cameroon IT Italy PE Peru VG Virgin Islands (British) CN China JE Jersey PF French Polynesia VI Virgin Islands (U.S.) CO Colombia JM Jamaica PG Papua New Guinea VN Viet Nam CR Costa Rica JO Jordan PH Philippines VU Vanuatu CS Czechoslovakia JP Japan PK Pakistan WF Wallis and Futuna Islands CV Cape Verde KE Kenya PL Poland WS Samoa CX Christmas Island KG Kyrgyzstan PM St. Pierre and YE Yemen CY Cyprus KH Cambodia PN Pitcairn YT Mayotte CZ Czech Republic KI Kiribati PR Puerto Rico ZA South Africa DE Germany KM Comoros PS Palestinian Territory ZM Zambia DJ Djibouti KN Saint Kitts and Nevis PT Portugal COM US Commercial DK Denmark KR Korea (South) PW Palau EDU US Educational DM Dominica KW Kuwait PY Paraguay GOV US Government DO Dominican Republic KY Cayman Islands QA Qatar INT International DZ Algeria KZ Kazakhstan RE Reunion MIL US Military EC Ecuador LA Laos RO Romania NET Network EE Estonia LC Saint Lucia RS Serbia ORG Non-Profit Organization EG Egypt LI Liechtenstein RU Russian Federation ARPA Old style Arpanet EH Western Sahara LK Sri Lanka RW Rwanda 64 NetComm Wireless CDMA M2M Router www.netcommwireless.com
3. When you have entered all the required details, press the Generate button. The certificate takes several minutes to generate. When the certificate has been generated, you are informed that it has been successfully generated and installed. The web server on the router restarts and you are logged out of the router. Click OK to be taken back to the login screen. Figure 69 - New certificate successfully generated message www.netcommwireless.com NetComm Wireless CDMA M2M Router 65
SSH Server Configuration Secure Shell (SSH) is UNIX-based command interface and network protocol used to gain secure access to a remote computer, execute commands on a remote machine or to transfer files between machines. It was designed as a replacement for Telnet and other insecure remote shell protocols which send information, including passwords, as plain text. SSH uses RSA public key cryptography for both connection and authentication. There are several ways of using SSH: Use automatically generated public-private key pairs to encrypt the network connection and then use password authentication to log on. Use a manually generated public-private key pair to perform the authentication and allow users or programs to log in without using a password. Figure 70 - SSH Server Configuration To configure SSH: 1. Select the types of authentication you want to use by clicking the Enable password authentication and Enable key authentication toggle keys on or off. 2. Click the Save button. 3. 66 NetComm Wireless CDMA M2M Router www.netcommwireless.com
SMS Diagnostics and Commands SMS messaging The CDMA M2M router offers an advanced SMS feature set, including sending messages, receiving messages, redirecting incoming messages to another destination, as well as supporting remote commands and diagnostics messages. Some of the functions supported include: Ability to send a text message via a CDMA network and store it in permanent storage. Ability to receive a text message via a CDMA network and store it in permanent storage. Ability to forward incoming text messages via a CDMA network to another remote destination which may be a TCP/UDP server or other mobile devices. Ability to receive run-time variables from the device (e.g. uptime) on request via SMS Ability to change live configuration on the device (e.g. network username) via SMS. Ability to execute supported commands (e.g. reboot) via SMS Ability to trigger the CDMA M2M router to download and install a firmware upgrade Ability to trigger the CDMA M2M router to download and apply a configuration file To access the SMS messaging functions of the CDMA M2M router, click on the Services menu item from the top menu bar, and then select one of the options under the SMS messaging section on the left hand menu. Setup The Setup page provides the options to enable or disable the SMS messaging functionality and SMS forwarding functionalities of the router. SMS messaging is enabled by default. Figure 71 - General SMS Configuration www.netcommwireless.com NetComm Wireless CDMA M2M Router 67
OPTION DEFINITION General SMS configuration SMS messaging Toggles the SMS functionality of the router on and off. Messages per page (10-50) The number of SMS messages to display per page. Must be a value between 10 and 50. Encoding scheme The encoding method used for outbound SMS messages. GSM 7-bit mode permits up to 160 characters per message but drops to 50 characters if the message includes special characters. UCS-2 mode allows the sending of Unicode characters and permits a message to be up to 50 characters in length. SMSC address The short message service centre (SMSC) address is the number of your mobile broadband SMS provider. The SMSC address is used when sending text messages and is stored on the SIM card. If the SMSC address field is blank, the router will not be able to send any SMS messages. Routing Option Allows you to configure the method used to route SMS messages. Packet-switched: Uses the switched IP packet network to deliver messages. Messages are broken up into packets and transmitted through the network independently, then re-assembled when they reach the destination. In packet switched networks, network links are shared by packets from multiple competing communication sessions. Packet switching generally results in a lower quality of service compared with circuit switched networks because the packets may take different routes to the destination and cause delay in their re-assembly. Circuit-switched: Creates a route with reserved bandwidth from the source to the destination, emulating a physical connection with an electrical circuit. Data transmitted in a circuit switched network is delivered in order and has a constant bit delay meaning the service is predictable and reliable. Packet-switched preferred: Attempts to use the packet-switched network for SMS delivery but fails over to the circuit-switched network if messages are undeliverable. Circuit-switched preferred: Attempts to use the circuit-switched network for SMS delivery but fails over to the packet-switched network if messages are undeliverable. SMS forwarding configuration Forwarding Toggles the SMS forwarding function of the router on and off. Redirect to mobile Enter a mobile number as the destination for forwarded SMS messages. TCP address Enter an IP address or domain name as the destination for forwarded SMS messages using TCP. TCP port The TCP port on which to connect to the remote destination. UDP address Enter an IP address or domain name as the destination for forwarded SMS messages using UDP. UDP port The UDP port on which to connect to the remote destination. Table 15 - SMS Setup Settings 68 NetComm Wireless CDMA M2M Router www.netcommwireless.com
SMS forwarding configuration Incoming text messages can be redirected to another mobile device and/or a TCP/UDP message server. Redirect to mobile You can forward incoming text messages to a different destination number. This destination number can be another mobile phone or a 3G router phone number. For Example: If someone sends a text message and Redirect to mobile is set to “+61412345678”, the text message is stored on the router and forwarded to “+61412345678” at the same time. To disable redirection to a mobile, clear the Redirect to mobile field and click the Save button. Redirect to TCP / UDP address You can also forward incoming text messages to a TCP/UDP based destination. The TCP or UDP server can be any kind of public or private server if the server accepts incoming text-based message. The TCP/UDP address can be an IP address or domain name. The port number range is from 1 to 65535. Please refer to your TCP/UDP based SMS server configuration for which port to use. For Example: If someone sends a text message and TCP address is set to “192.168.20.3” and TCP port is set to “2002”, this text message is stored in the router and forwarded to “192.168.20.3” on port “2002” at the same time. To disable redirection to a TCP or UDP address, clear the TCP address and UDP address fields and click the Save button. www.netcommwireless.com NetComm Wireless CDMA M2M Router 69
New message The New message page can be used to send SMS text messages to a single or multiple recipients. A new SMS message can be sent to a maximum of 100 recipients at the same time. After sending the message, the result is displayed next to the destination number as “Success” or “Failure” if the message failed to send. By default, only one destination number field is displayed. Additional destination numbers may be added one at a time after entering a valid number for the current destination number field. To add a destination number, click the button and to remove the last destination in the list, click the button. Figure 72 - SMS - New Message Destination numbers should begin with the “+” symbol followed by the country calling code. To send a message to a destination number, enter the “+” symbol followed by the country calling code and then the destination number. For example: To send a message to the mobile destination number 0412345678 in Australia (country calling code 61), enter “+61412345678”. After entering the required recipient numbers, type your SMS message in the New message field. As you type your message, a counter shows how many characters you have entered out of the total number available for your chosen encoding scheme. When you have finished typing your message and you are ready to send it, click the Send button. 70 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Inbox / Outbox The Inbox displays all received messages that are stored on the router while the Outbox displays all sent messages. Figure 73 - SMS Inbox Figure 74 - SMS Outbox ICON DESCRIPTION Forward button. Click this button to open a new message window where you can forward the corresponding message to another recipient. Reply button. Click this button to open a new message window where you can reply to the sender. Add to White list. Click this button to add the sender’s mobile number to the white list on the router. Delete button. Click this button to delete the corresponding message. Refresh button. Click this button to refresh the inbox or outbox to see new messages. Table 16 - Inbox/Outbox icons www.netcommwireless.com NetComm Wireless CDMA M2M Router 71
Diagnostics The Diagnostics page is used to configure the SMS diagnostics and command execution configuration. This enables you to change the configuration, perform functions remotely and check on the status of the router via SMS commands. SMS diagnostics and command execution configuration Figure 75 - SMS diagnostics and command execution configuration The options on this page are described below. Enable remote diagnostics and command execution Enables or disables the remote diagnostics feature. If this setting is enabled all incoming text messages are parsed and tested for remote diagnostics commands. If remote diagnostics commands are found, the router executes those commands. This feature is enabled by default. All remote diagnostic commands that are received are stored in the Inbox. Note: It is possible to adjust settings and prevent your router from functioning correctly using remote diagnostics. If this occurs, you will need to perform a factory reset in order to restore normal operation. We highly recommended that you use the white list and a password when utilising this feature to prevent unauthorised access. See the White list description for more information. Only accept authenticated SMS messages Enables or disables checking the sender’s phone number against the allowed sender white list for incoming diagnostics and command execution SMS messages. If authentication is enabled, the router will check if the sender’s number exists in the white list. If it exists, the router then checks the password (if configured) in the incoming message against the password in the white list for the corresponding sending number. If they match, the diagnostic or command is executed. If the number does not exist in the white list or the password does not match, the router does not execute the incoming diagnostic or command in the SMS message. This is enabled by default and it is strongly advised that you leave this feature enabled to maintain security. 72 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Send Set command acknowledgment replies The CDMA M2M router will automatically reply to certain types of commands received, such as get commands, or execute commands. However replies from the CDMA M2M router are optional with set commands and the Wakeup command. This option Enables or disables sending an acknowledgment message after execution of a set command or SMS Wakeup command. If disabled, the router does not send any acknowledgement after execution of a set command or SMS Wakeup command. All acknowledgment replies are stored in the Outbox after they have been sent. This can be useful to determine if a command was received and executed by the router. This option is disabled by default. Send acknowledgment replies to This option allows you to specify where to send acknowledgment messages after the execution of a set, or exec command. If a fixed number is selected, the acknowledgement message will be sent to the number defined in the Fixed number to send replies to field. If the sender’s number is selected, the acknowledgement message will be sent to the number that the SMS diagnostic or command message originated from. The default setting is to use the sender’s number. Fixed number to send replies to This field defines the destination number to which acknowledgement messages are sent after the execution of a set, or exec command. Send command error replies Enables or disables the sending of an error message resulting from the execution of a get, set, or exec command. All error replies are stored in the Outbox after they have been sent. If disabled, the router does not send any error notifications after the execution of a get, set, or exec command. This function is enabled by default. Send error replies to This option allows you to specify where to send error messages from the execution of a get, set, or exec command. If a fixed number is selected, any error messages will be sent to the number defined in the fixed number to send error replies to field. If the sender’s number is selected, any error messages will be sent to the number that the SMS diagnostic or command message originated from. The default setting is to use the sender’s number. Fixed number to send error replies to This field defines the destination number to which error messages are sent after the execution of a get, set, or exec command. Send a maximum of ___ replies per ___ You can set the maximum number of acknowledgement and error messages sent when an SMS diagnostic or command is executed. The maximum limit can be set per hour, day, week or month. The router will send a maximum of 100 replies by default. The number of messages sent is shown below the options. The total transmitted message count resets after a reboot or at the beginning of the time frame specified. www.netcommwireless.com NetComm Wireless CDMA M2M Router 73
White list for diagnostic or execution SMS The white list is a list of mobile numbers that you can create which are considered “friendly” to the router. If Only accept authenticated SMS messages is enabled in the diagnostics section, the router will compare the mobile number of all incoming diagnostic and command messages against this white list to determine whether the diagnostic or command should be executed. You may optionally configure a password for each number to give an additional level of security. When a password is specified for a number, the SMS diagnostic or command message is parsed for the password and will only be executed if the number and password match. Figure 76 - White list for diagnostic or execution SMS A maximum of 20 numbers can be stored on the router in the white list. One blank entry is shown by default and you can add a number by clicking the “+Add” button. The White List numbers and passwords can be cleared by pressing the button to the right of each entry. To add a number to the white list, enter it in the Destination number field and optionally define a password in the Password field. When you have finished adding numbers click the Save button to save the entries. 74 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Sending an SMS diagnostic command Follow the steps below to configure the router to optionally accept SMS diagnostic commands only from authenticated senders and learn how to send SMS diagnostic commands to the router. 1. Navigate to the Services > SMS messaging > Diagnostics page 2. Confirm that the Enable remote diagnostics and command execution toggle key is set to the ON position. If it is set to OFF click the toggle key to switch it to the ON position. 3. If you wish to have the router only accept commands from authenticated senders, ensure that Only accept authenticated SMS messages is set to the ON position. This is the default setting. In the White list for diagnostic or execution SMS section, click the +Add button and enter the sender’s number in international format into the Destination number field that appears. If you wish to also configure a password, enter the password in the Password field corresponding to the destination number. 4. If you would prefer to accept SMS diagnostic commands from any sender, set the Only accept authenticated SMS messages toggle key to the OFF position. Note: An alternative method of adding a number to the white list is to send an SMS message to the router, navigate to Services > SMS messaging > Inbox and then click the button next to the message which corresponds to the sender’s number. 5. Click the Save button. Types of SMS diagnostic commands There are three types of commands that can be sent; execute, get and set. The basic syntax is as follows:  execute COMMAND  get VARIABLE  set VARIABLE=VALUE If authentication is enabled, each command must be preceded by the password:  PASSWORD execute COMMAND  PASSWORD get VARIABLE  PASSWORD set VARIABLE=VALUE The following are some examples of SMS diagnostic commands:  password6657 execute reboot  get rssi  set apn1=testAPNvalue SMS Acknowledgment replies The router automatically replies to get commands with a value and execute commands with either a success or error response. Set commands will only be responded to if the Send Set command acknowledgement replies toggle key is set to ON. If the Send command error replies toggle key is set to ON, the router will send a reply if the command is correct but a variable or value is incorrect, for example, due to misspelling. www.netcommwireless.com NetComm Wireless CDMA M2M Router 75
SMS Command format Generic Format for reading variables: get VARIABLE PASSWORD get VARIABLE Generic Format for writing to variables: set VARIABLE=VALUE PASSWORD set VARIABLE=VALUE Generic Format for executing a command: Execute COMMAND PASSWORD execute COMMAND Replies Upon receipt of a successfully formatted, authenticated (if required) command, the gateway will reply to the SMS in the following format: TYPE SMS CONTENTS NOTES get command “VARIABLE=VALUE” set command “Successfully set VARIABLE to VALUE” Only sent if the acknowledgment message function is enabled execute command “Successfully executed command COMMAND” Table 17 - SMS Diagnostic Command Syntax Where “VARIABLE” is the name of the value to be read Where “VARIABLE (x)” is the name of another value to be read Where “VALUE” is the content to be written to the “VARIABLE” Where “COMMAND” is a supported command to be executed by the device (e.g. reboot) Where “PASSWORD” is the password (if configured) for the corresponding sender number specified in the White List Multiple commands can be sent in the same message, if separated by a semicolon. For Example: get VARIABLE1; get VARIABLE2; get VARIABLE3 PASSWORD get VARIABLE1; get VARIABLE2 set VARIABLE=VALUE1 ; set VARIABLE2=VALUE2 PASSWORD set VARIABLE1=VALUE1; set VARIABLE2=VALUE2; set VARIABLE3=VALUE3 If required, values can also be bound by an apostrophe, double apostrophe or back tick. For Example: “set VARIABLE=’VALUE’” “set VARIABLE=”VALUE”” “set VARIABLE=`VALUE`” “get VARIABLE” 76 NetComm Wireless CDMA M2M Router www.netcommwireless.com
A password (if required), only needs to be specified once per SMS, but can be prefixed to each command if desired. “PASSWORD get Variable1”; “get VARIABLE2” “PASSWORD set VARIABLE1=VALUE1”; “set VARIABLE2=VALUE2” If the command sent includes the “reboot” command and has already passed the white list password check, the device keeps this password and executes the remaining command line after the reboot with this same password. For Example: “PASSWORD execute reboot; getVariable1”; “get VARABLE2” “PASSWORD execute reboot; PASSWORD get Variable1”; “get VARABLE2” Note: Commands, variables and values are case sensitive. List of valid commands A list of valid commands which can be used in conjunction with the execute command are listed below: “pdpcycle”, “pdpdown” and “pdpup” commands can have a profile number suffix ‘x’ added. Without the suffix specified, the command operates against the default profile configured on the profile list page of the Web-UI. # COMMAND NAME DESCRIPTION 1 reboot Immediately performs a soft reboot. 2 pdpcycle or pdpcyclex Disconnects (if connected) and reconnects the 3G connection. If a profile number is selected in the command, try to disconnect/reconnect the specified profile in case the profile is active. If no profile number is selected, try to disconnect/reconnect the current active profile. Reports an error if no profile number is selected and there is no currently activated profile. 3 pdpdown or pdpdownx Disconnects the PDP. If a profile number is selected in the command, the router tries to disconnect the specified profile in case the profile is active. If no profile number is selected, try to disconnect the current active profile. Reports an error if no profile number is selected and there is no currently activated profile. 4 pdpup or pdpupx Reconnects the PDP. If a profile number is selected in the command, the router tries to connect with the specified profile. If no profile number is selected, the router tries to connect to the last active profile. The gateway will check the currently activated profile and disconnect this profile before executing the command. The router reports an error if no profile number is selected and there is no stored last active profile number. 5 factorydefaults Performs a factory reset on the router. 6 download Performs a download and install of a Firmware Upgrade (.cdi), Config File (.tar.gz) or a help document (.pdf) file. If the file is a firmware image as in the case of a .cdi file, the router will apply the recovery image first and then the main firmware image. The download location is specified immediately after the command and may be from an HTTP or FTP source URL. If the file is a .tar.gz file, the router will apply the file as a configuration file update for the device and reboot afterwards. If the file is a .pdf, the router will assume this is a user guide document and save it to the router and make the file available for viewing via the help menu on the Web-UI. Note: If your download URL includes any space characters, please encode these prior to transmission according to RFC1738, for example: ftp://username:password@serveraddress/directory%20with%20spaces/filename.cdi Note: Authenticated FTP addresses may be used following the format as defined in RFC1738, for example: ftp://username:password@serveraddress/directory/filename.cdi Table 18 - List of Valid SMS diagnostic commands www.netcommwireless.com NetComm Wireless CDMA M2M Router 77
The following table lists valid variables where “x” is a profile number (1-6). If no profile is specified, variables are read from or written to for the current active profile. If a profile is specified, variables are read from or written to for the specified profile number (‘x’). # RDB VARIABLE NAME SMS VARIABLE NAME READ/WRITE DESCRIPTION EXAMPLE VALUE 0 link.profile.x.enable link.profile.x.apn link.profile.x.user link.profile.x.pass link.profile.x.auth_type link.profile.x.iplocal link.profile.x.status profile or profilex RW Profile Read: (profile no,apn,user,pass,auth,iplocal,status) 1,internet,username,password, chap,202.44.185.111,up Write: (apn, user, pass,auth) internet,username,password 1 link.profile.x.apn apn or apnx RW APN internet 2 link.profile.x.user username or usernamex RW 3G username Guest, could also return “null” 3 link.profile.x.pass password or passwordx RW 3G password Guest, could also return “null” 4 link.profile.x.auth_type authtype or authtypex RW 3G Authentication type ”pap” or”chap” 5 link.profile.x.iplocal wanip or wanipx R WAN IP address 202.44.185.111 6 wwan.0.radio.information.signal_strength rssi R 3G signal strength 65 dBm 7 wwan.0.imei imei R IMEI number 359102128941027512 8 statistics.usage_current usage R 3G data usage of current session “Rx 500 bytes, Tx 1024 bytes, Total 1524 bytes” or “Rx 0 byte, Tx 0 byte, Total 0 byte” when wwan down 9 statistics.usage_current wanuptime R Up time of current 3G session 1 days 02:30:12 or 0 days 00:00:00 when wwan down 10 /proc/uptime deviceuptime R Device up time 1 days 02:30:12 11 wwan.0.system_network_status.current_band band R Current 3G frequency WCDMA 850 Table 19 - List of SMS diagnostics variables Network scan and manual network selection by SMS Performing a network scan The get plmnscan SMS command enables you to perform a scan of the cellular networks available at the time of the scan. It returns the following semi-colon separated information for each network in range: MCC MNC Network Type (3G, 2G) Provider's Name Operator Status (available, forbidden, current) The following is an example of a response from the get plmnscan SMS command: plmnscan:505,3,7,vodafone AU,4;505,3,1,vodafone AU,1;505,2,7,YES OPTUS,1;505,2,1,YES OPTUS,1;505,1,1,Telstra Mobile,1;505,1,7,Telstra Mobile,1 78 NetComm Wireless CDMA M2M Router www.netcommwireless.com
NETWORK TYPE DESCRIPTION 7 Indicates a 3G network 1 Indicates a 2G network Table 20 - Network types returned by get plmnscan SMS command OPERATOR STATUS DESCRIPTION 1 Indicates an available operator which may be selected. 2 Indicates a forbidden operator which may not be selected (applies only to generic SIM cards). 4 Indicates the currently selected operator. Table 21 - Operator status codes returned by get plmnscan SMS command Notes about the network connection status when using the get plmnscan command: If the connection status is Up and connection mode is Always on, the get plmnscan SMS will cause the connection to disconnect, perform the scan, send the result through SMS and then bring the connection back up again. If the connection status is Down, the router will perform the PLMN scan, send the result and keep the connection status down. If the connection status is Waiting and connection mode is Connect on demand, the get plmnscan SMS will change the connection status to Down, perform the scan, send the result through SMS and then restore the connection status to the Waiting state. If the connection status is Up and connection mode is Connect on demand, the get plmnscan SMS will cause the connection to disconnect, perform the scan, send the result through SMS, and then restore the connection status to the Waiting state unless there is a traffic which triggers a connection in which case the connection status will be set to Up. Setting the router to connect to a network The router can be instructed by SMS to connect to one of the networks returned by the get plmnscan command. The set forceplmn command forces the router to connect to a specified operator network (if available) while the get forceplmn command retrieves the currently configured network on the router. Command format: set forceplmn=0|MCC,MNC| MCC,MNC,Network Type For example: set forceplmn=0 Sets the selection of operator and network type to automatic mode. set forceplmn=505,3 Sets the operator to a manual selection made by the user where “505” is the Mobile Country Code for Australia and “3” is the Mobile Network Code for Vodafone. As no network type (i.e. 3G or 2G) is specified, it is selected automatically. set forceplmn=505,3,7 Sets the operator and network type to a manual selection made by the user where “505” is the Mobile Country Code for Australia, “3” is the Mobile Network Code for Vodafone and “7” is the 3G network type. www.netcommwireless.com NetComm Wireless CDMA M2M Router 79
Notes about the set forceplmn command: If the manual selection fails, the device will fall back to the previous ‘good’ network. When enabled, the SMS acknowledgement reply reflects the success or failure of the manual selection with respect to the set command and includes the final MNC/MCC that was configured. Confirming the currently configured operator and network type You can retrieve the currently configured operator and network type using the get forceplmn command. The get forceplmn command returns the operator and network type selection mode (Automatic/Manual), in addition to the MCC and MNC values, for example: Automatic,505,3 This response indicates that the operator/network selection mode is Automatic, and the network used is Vodafone AU. SMS diagnostics examples The examples below demonstrate various combinations of supported commands. This is not an exhaustive list and serves as an example of possibilities only. DESCRIPTION AUTHENTICATION INPUT EXAMPLE Send SMS to change APN Not required set apn1=internet set apn2=”access” Required PASSWORD set apn1=internet PASSWORD set apn2=access Send SMS to change the 3G username Not required set username=’NetComm’ Required PASSWORD set username= ”NetComm” Send SMS to change the 3G password Not required set password= `NetComm` Required PASSWORD set password= `NetComm` Send SMS to change the 3G authentication Not required set authtype= ‘pap’ Required PASSWORD set authtype = pap Send SMS to reboot Not required execute reboot Required PASSWORD execute reboot Send SMS to check the WAN IP address Not required get wanip Required PASSWORD get wanip Send SMS to check the 3G signal strength Not required get rssi Required PASSWORD get rssi Send SMS to check the IMEI number Not required get imei Required PASSWORD get imei Send SMS to check the current band Not required get band Required PASSWORD get band Send SMS to Disconnect (if connected) and reconnect the 3G connection Not required execute pdpcycle Required PASSWORD execute “pdpcycle1” Send SMS to disconnect the 3G connection Not required execute pdpdown1 Required PASSWORD execute “pdpdown1” Send SMS to connect the 3G connection Not required execute pdpup Required PASSWORD execute pdpup1 Send multiple get command Not required get wanip; get rssi Required PASSWORD get wanip; get rssi Send multiple set command Not required set apn1=”3netaccecss”; set password1=’NetComm’ Required PASSWORD set APN=”3netaccecss”; set password=NetComm Send SMS to reset to factory Not required execute factorydefaults 80 NetComm Wireless CDMA M2M Router www.netcommwireless.com
default settings Required PASSWORD execute factorydefaults Send SMS to retrieve status of router Not required get status Required PASSWORD get status Send SMS to retrieve the history of the session, including start time, end time and total data usage Not required get sessionhistory Required PASSWORD get sessionhistory Send SMS to configure the router to send syslog to a remote syslog server Not required set syslogserver Required PASSWORD set syslogserver Send SMS to wake up the router, turn on the default gateway and trigger the ‘connect on demand’ profile if in waiting state. Not required A zero byte class 1 flash SMS Send SMS to retrieve MCC, MNC, network type, provider’s name and operator status Not required get plmnscan Required PASSWORD get plmnscan Send SMS to retrieve current network type selection mode, MNC and MCC values. Not required get forceplmn Required PASSWORD get forceplmn Send SMS to force connection to a specific operator and network type Not required set forceplmn=505,1,7 Required PASSWORD set forceplmn=505,1,7 Send SMS to perform firmware upgrade when firmware is located on HTTP server Not required execute download http://download.com:8080/firmware_image.cdi execute download http://download.com:8080/firmware_image_r.cdi Required PASSWORD execute download http://download.com:8080/firmware_image.cdi PASSWORD execute download http://download.com:8080/firmware_image_r.cdi Send SMS to perform firmware upgrade when firmware is located on FTP server Not required execute download ftp://username:password@download.com:8080/firmware_image.cdi execute download ftp://username:password@ download.com:8080/firmware_image_r.cdi Required PASSWORD execute download ftp://username:password@ download.com:8080/firmware_image.cdi PASSWORD execute download ftp://username:password@ download.com:8080/firmware_image_r.cdi Send SMS to turn off PPPoE Not required set pppoe=0 Required PASSWORD set pppoe=0 Send SMS to turn on PPPoE and set APN and service name Not required set pppoe=1,internet, Vodafone Required PASSWORD set pppoe=1,internet, Vodafone Send SMS to retrieve the PPPoE status, currently configured APN and service name Not required get pppoe Required PASSWORD get pppoe Send SMS to set the default data connection profile Not required set defaultprofile=1 Required PASSWORD set defaultprofile=1 Send SMS to retrieve the currently configured default data connection profile Not required get defaultprofile Required PASSWORD get defaultprofile Send SMS to set the LED mode timeout to 10 minutes Not required set ledmode=10 Required PASSWORD set ledmode=10 Send SMS to retrieve the current LED mode Not required get ledmode Required PASSWORD get ledmode Table 22 - SMS diagnostics example commands www.netcommwireless.com NetComm Wireless CDMA M2M Router 81
System Log The Log pages are used to display or download the System log and IPSec logs on the router. System log The System Log enables you to troubleshoot any issues you may be experiencing with your CDMA M2M router. Log data is stored in RAM and therefore, when the unit loses power or is rebooted it will lose any log information stored in RAM. To ensure that log information is accessible between reboots of the router there are two options: 1. Enable the Log to non-volatile memory option 2. Use a remote syslog server Enable log to non-volatile memory When the router is configured to log to non-volatile memory, the log data is stored in flash memory, making it accessible after a reboot of the router. Up to 512kb of log data will be stored before it is overwritten by new log data. Flash memory has a finite number of program-erase operations that it may perform to the blocks of memory. While this number of program-erase operations is quite large, we recommend that you do not enable this option for anything other than debugging to avoid excessive wear on the memory. Use a remote syslog server The router can be configured to output log data to a remote syslog server. This is an application running on a remote computer which accepts and displays the log data. Most syslog servers can also save the log data to a file on the computer on which it is running allowing you to ensure that no log data is lost between reboots. To configure the CDMA M2M Router to output log data to a remote syslog server: 1. Click on the System menu from the top menu bar. The System log item is displayed. 2. Click on the Administration settings item from the menu on the left. 3. Under the Remote syslog server section, enter the IP address or hostname of the syslog server in the IP / Hostname [:PORT] field. You can also specify the port number after the IP or hostname by entering a semi-colon and then the port number e.g. 192.168.1.102:514. If you do not specify a port number, the router will use the default UDP port 514. 4. Click the Save button to save the configuration. Log file The Log to non-volatile memory option, when enabled, stores the log data in a file in flash memory making it available after a reboot. Use the Display level drop-down list to select a message level to be displayed. The message levels are described in the table below. To download the System log for offline viewing, right-click the Download button and choose Save as.. to save the file. To clear the System log, click the Clear button. The downloaded log file is in Linux text format with carriage return (CR) only at the end of a line, therefore in order to be displayed correctly with new lines shown, it is recommended to use a text file viewer which displays this format correctly (e.g. Notepad++). 82 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Figure 77 - System log ITEM DEFINITION All Display all system log messages. Debug Show extended system log messages with full debugging level details. Info Show informational messages only. Notice Show normal system logging information. Warning Show warning messages only. Error Show error condition messages only. Table 23 - System log detail levels www.netcommwireless.com NetComm Wireless CDMA M2M Router 83
IPSec log The IPSec log section provides the ability for you to download the log for the IPSec VPN function. This can assist in troubleshooting any problems you may have with the IPSec VPN. Use the Log level drop down list to specify the type of detail you want to capture in the log and then click the Save button. When you change the logging level, any active IPSec VPN tunnels will be disconnected as a change in logging level requires the IPSec service to be restarted. To download the IPSec log, click the IPSec log download button and you will be prompted to save the file. Figure 78 - IPSec log 84 NetComm Wireless CDMA M2M Router www.netcommwireless.com
System configuration Settings backup and restore The settings backup and restore page is used to backup or restore the router’s configuration or to reset it to factory defaults. In order to view the settings page you must be logged into the web user interface as root using the password admin. The backup and restore functions can be used to easily configure a large number of CDMA M2M router by configuring one router with your desired settings, backing them up to a file and then restoring that file to multiple CDMA M2M routers. Figure 79 – Settings backup and restore Back up your router’s configuration Log in to the web configuration interface, click on the System menu and select Settings backup and restore. If you want to password protect your backup configuration files, enter your password in the fields under Save a copy of current settings and click on Save. If you don’t want to password protect your files, just click on Save. The router will then prompt you to select a location to save the settings file. Note: The following conditions apply:- • It is NOT possible to edit the contents of the file downloaded; if you modify the contents of the configuration file in any way you will not be able to restore it later. • You may change the name of the file if you wish but the filename extension must remain as “.cfg” Restore your backup configuration 1. In the web configuration interface click on the System System menu and select Settings backup and restore. 2. From the Restore saved settings section, click on Browse and select the backup configuration file on your computer. 3. Click Restore to copy the settings to the new CDMA M2M router. The router will apply these settings and inform you it will reboot - click on OK. Restoring the router’s factory default configuration Click the Restore defaults button to restore the factory default configuration. The router asks you to confirm that you wish to restore factory default settings. If you wish to continue with the restoring of factory defaults, click OK. Note: All current settings on the router will be lost when performing a restore of factory default settings. The device IP address will change to 192.168.1.1 and the default username root and default password admin will be configured. www.netcommwireless.com NetComm Wireless CDMA M2M Router 85
Upload The Upload page allows you to upload firmware files, HTTPS certificates or user created application packages to the CDMA M2M router. When firmware files have been uploaded, they can also be installed from this page. PDF files, such as this user guide may also be uploaded for access on the router’s help page. For more information on application development, contact NetComm Wireless about our Software Development Kit. Figure 80 - Upload page Updating the Firmware The firmware update process involves first updating the recovery image firmware, rebooting into the recovery mode of the router and then updating the main firmware image. Note: In order to perform an update, you must be logged into the router with the root manager account (see the Advanced configuration section for more details). To update the CDMA M2M router firmware: 1. Under the File uploads section, click the Browse button. Locate the recovery firmware image file on your computer and click Open. 2. Click the Upload button. The recovery firmware image is uploaded to the storage on the router. 86 NetComm Wireless CDMA M2M Router www.netcommwireless.com
F igure 81 - File upload The recovery firmware image is listed in the Uploaded files section. Click the Install link to begin installing the recovery firmware image and then click OK on the confirmation window that appears. Figure 82 - Uploaded files 3. The recovery firmware image is flashed and when it is complete, the router displays “The firmware update was successful” and returns to the main Upload screen. Figure 83 - Recovery firmware flash process 4. Press and hold the reset button on the interface panel of the router for between 5 and 15 seconds until the all LEDs on the front of the router start to flash on and off then release it. The router boots into the system recovery mode. 5. When the router has finished booting, navigate to http://192.168.1.1/ in your web browser. The router recovery console is displayed. www.netcommwireless.com NetComm Wireless CDMA M2M Router 87
Figure 84 – NWL Series Router Recovery Console banner 6. Click the Application installer link from the menu bar at the top then click the Browse button. Locate the main firmware image file on your computer and click Open. Click the Upload button to begin the firmware upload. Figure 85 - Recovery console - Upload main firmware image 7. When the upload has completed, the screen refreshes to display the list of files on the router’s storage. Click the Install link to the right of the main firmware image you uploaded and then click OK to confirm that you want to continue with the installation. 8. The installation is complete when you see the words “Done” as per the screenshot below. Figure 86 - Recovery console – installing main firmware image 9. Click the Reboot menu item from the top menu bar then click the Reboot button. Click OK to confirm the reboot of the router. The CDMA M2M router boots up with the updated firmware. 88 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Software applications manager The Software applications manager page is used to provide details of any user installed packages on the router and allow them to be uninstalled. For more information on application development, contact NetComm Wireless about our Software Development Kit. Figure 87 – Software applications manager The Application name, Version number of the application, the architecture type and time of installation are all displayed. Clicking the Package details link will display a pop-up window with further details of the package. To uninstall any software applications, click the Uninstall link. www.netcommwireless.com NetComm Wireless CDMA M2M Router 89
Administration settings The Administration settings page is used to enable or disable the firewall, remote access control, telnet access, ping responses and logging to a remote syslog server. Figure 88 - Administration page 90 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Table 24 - Administration configuration options OPTION DEFINITION Router firewall Enable router firewall Enable or disable the in-built firewall on the router. When enabled, the firewall performs stateful packet inspection on inbound traffic from the wireless WAN and blocks all unknown services, that is, all services not listed on the Services configuration page of the router. With respect to the other Routing options on the Networking page, the firewall takes a low priority. The priority of the firewall can be described as: DMZ > MAC/IP/Port filtering rules > MAC/IP/Port filtering default rule > Router firewall rules In other words, the firewall is of the lowest priority when compared to other manual routing configurations. Therefore, a MAC/IP/Port filtering rule takes priority in the event that there is a conflict of rules. When DMZ is enabled, MAC/IP/Port filtering rules and the router firewall are ignored but the router will still honour the configuration of the Remote router access control settings described below. Remote router access control Enable HTTP Enable or disable remote HTTP access to the router. You can also set the port you would like remote HTTP access to be available on. HTTP management port Enter a port number between 1 and 65534 to use when accessing the router remotely. Enable HTTPS Enable or disable remote HTTPS access to the router using a secure connection. Remote HTTPS access port Enter a port number between 1 and 65534 to use when accessing the router remotely over an HTTPS connection. Enable Telnet Enable or disable remote telnet (command line) access to the router. Enable Ping Enable or disable remote ping responses on the WWAN connection. Web User Interface account Username Use the drop down list to select the root or admin account to change its web user interface password. Password Enter the desired web user interface password. Confirm Password Re-enter the desired web user interface password. Telnet account Username Always displays root as this is the only account that can be used to access the router using telnet. Password Enter the desired telnet access password. Confirm Password Re-enter the desired telnet access password. Remote syslog server IP / Hostname [:PORT] Enter the IP address or hostname of the syslog server. You can also specify the port number after the IP or hostname by entering a semi-colon and then the port number e.g. 192.168.1.102:514. If you do not specify a port number, the router will use the default UDP port 514. LED operation mode Mode Sets the operation mode of the LEDs on the front panel of the router. To set the lights to operate at all times, set this to Always on. To set the lights to turn off after a specified period, select Turn off after timeout. www.netcommwireless.com NetComm Wireless CDMA M2M Router 91
To access the router’s configuration pages remotely: 1. Open a new browser window and navigate to the WAN IP address and assigned port number of the router, for example http://123.209.130.249:8080 Note: You can find the router’s WAN IP address by clicking on the “Status” menu. The Local field in the WWAN section shows the router’s WAN IP address. 2. Enter the username and password to login to the router and click Log in. Note: To perform functions like Firmware upgrade, device configuration backup and to restore and reset the router to factory defaults, you must be logged in with the root manager account. 92 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Reboot The reboot option in the System section performs a soft reboot of the router. This can be useful if you have made configuration changes you want to implement. To reboot the router: 1. Click the System menu item from the top menu bar. 2. Click the Reboot button from the menu on the left side of the screen. Figure 89 - Reboot menu option 3. The router displays a warning that you are about to perform a reboot. If you wish to proceed, click the Reboot button then click OK on the confirmation window which appears. Figure 90 - Reboot confirmation Note: It can take up to 2 minutes for the router to reboot. Logging out To log out of the router, click the icon at the top right corner of the web user interface. www.netcommwireless.com NetComm Wireless CDMA M2M Router 93
Appendix A: Tables Table 1 - Document Revision History ............................................................................................................................................. 2 Table 2 - Device Dimensions .......................................................................................................................................................... 7 Table 3 - LED Indicators ................................................................................................................................................................. 8 Table 4 - Signal strength LED descriptions ..................................................................................................................................... 9 Table 5 – Interfaces ...................................................................................................................................................................... 10 Table 6 - PoE power classes ........................................................................................................................................................ 16 Table 7 - Locking power block pin outs ......................................................................................................................................... 16 Table 8 - Average power consumption figures.............................................................................................................................. 17 Table 9 - Management account login details ................................................................................................................................ 18 Table 10 - Status page item details .............................................................................................................................................. 21 Table 11 - Data connection item details ........................................................................................................................................ 23 Table 12 - Connect on demand - Connect and disconnect timers descriptions ............................................................................ 29 Table 13 - Current MAC / IP / Port filtering rules in effect ............................................................................................................. 42 Table 14 - IPSec Configuration Items ........................................................................................................................................... 45 Table 15 - SMS Setup Settings ..................................................................................................................................................... 68 Table 16 - Inbox/Outbox icons ...................................................................................................................................................... 71 Table 17 - SMS Diagnostic Command Syntax .............................................................................................................................. 76 Table 18 - List of Valid SMS diagnostic commands ...................................................................................................................... 77 Table 19 - List of SMS diagnostics variables ................................................................................................................................ 78 Table 20 - Network types returned by get plmnscan SMS command ........................................................................................... 79 Table 21 - Operator status codes returned by get plmnscan SMS command ............................................................................... 79 Table 22 - SMS diagnostics example commands ......................................................................................................................... 81 Table 23 - System log detail levels ............................................................................................................................................... 83 Table 24 - Administration configuration options ............................................................................................................................ 91 Table 25 - LAN Management Default Settings.............................................................................................................................. 97 Table 26 - Web Interface Default Settings .................................................................................................................................... 97 Table 27 - Telnet Access .............................................................................................................................................................. 97 Table 28 - RJ-45 connector pin outs ........................................................................................................................................... 102 94 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Appendix B: Device Mounting Dimensions The image below is at 100% scale and may be used as a template for mounting the device. All dimensions shown are in millimetres. Figure 91 - Device mounting dimensions www.netcommwireless.com NetComm Wireless CDMA M2M Router 95
Appendix C: Mounting Bracket The image below is at 100% scale and may be used as a template for mounting the bracket. All dimensions shown are in millimetres. Figure 92 - Mounting bracket 96 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Appendix D: Default Settings The following tables list the default settings for the CDMA M2M router. LAN (MANAGEMENT) Static IP Address: 192.168.1.1 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 Table 25 - LAN Management Default Settings ADMIN MANAGER ACCOUNT ROOT MANAGER ACCOUNT Username: admin Username: root Password: admin Password: admin Table 26 - Web Interface Default Settings Note: The admin manager account allows you to manage all settings of the router except functions such as firmware upgrade, device configuration backup and restore and reset to factory default settings, which are privileged only to the root manager account. CDMA M2M ROUTER TELNET ACCESS Username: root Password: admin Table 27 - Telnet Access www.netcommwireless.com NetComm Wireless CDMA M2M Router 97
Restoring factory default settings Restoring factory defaults will reset the CDMA M2M router to its factory default configuration. You may encounter a situation where you need to restore the factory defaults on your CDMA M2M router such as:  You have lost your username and password and are unable to login to the web configuration page;  You are asked to perform a factory reset by support staff. There are two methods you can use to restore factory default settings on your CDMA M2M router:  Using the web-based user interface  Using the reset button on the interface panel of the router Using the web-based user interface To restore your router to its factory default settings, please follow these steps: 1. Open a browser window and navigate to the IP address of the router (default address is http://192.168.1.1). Login to the router using root as the User Name and admin as the password. 2. Click the System item from the top menu bar, then System configuration on the left menu and then click Settings backup and restore. 3. Under the Restore factory defaults section, click the Restore defaults button. The router asks you to confirm that you wish to restore factory defaults. Click OK to continue. The router sets all settings to default. Click OK again to reboot the router. 4. When the Power light returns to a steady red, the reset is complete. The default settings are now restored. Using the reset button on the interface panel of the router Use a pen to depress the Reset button on the device for 15-20 seconds. The router will restore the factory default settings and reboot. When you have reset your CDMA M2M router to its default settings you will be able to access the device’s configuration web interface using http://192.168.1.1 with username admin or root and password admin. 98 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Recovery mode The CDMA M2M router features two independent operating systems, each with its own file systems. These two systems are referred to as 'Main' and 'Recovery'. It is always possible to use one in order to restore the other in the event that one system becomes damaged or corrupted (such as during a firmware upgrade failure). Both systems have Web interfaces that can be used to manipulate the other inactive system. The CDMA M2M router starts up by default in the Main system mode, however the router may be triggered to start in recovery mode if desired. To start the router in recovery mode: 1. Press and hold the physical reset button on the interface panel of the router for 5 to 15 seconds. When the LEDs on the front panel change to amber and countdown in a sequence, release the reset button. The router then boots into recovery mode. 2. In your browser, navigate to http://192.168.1.1. The router’s recovery mode is hardcoded to use this address regardless of the IP address that was configured in the main system. The router’s recovery console is displayed. Figure 93 - Recovery console The recovery console provides limited functionality. Basic status information is available, as well as access to the System log for troubleshooting. The Application Installer can be used to upload and install different firmware, allowing you to roll back to a previous firmware in the event that an upgrade fails. The Settings menu provides the ability to reset the router to factory default settings and the Reboot tab allows you to perform a soft reboot of the router. www.netcommwireless.com NetComm Wireless CDMA M2M Router 99
Appendix E: HTTPS - Uploading a self-signed certificate If you have your own self-signed certificate or one purchased elsewhere and signed by a Certificate Authority, you can upload it to the CDMA M2M Router using the Upload page. Note: Your key and certificate files must be named server.key and server.crt respectively otherwise they will not work. To upload your certificate: 1. Click on the System item from the top menu bar. From the side menu bar, select System configuration and then Upload. The file upload screen is displayed. Figure 94 - Upload page 2. Click the Browse button and locate your server certificate file and click Open. Figure 95 - Browse for server.crt 100 NetComm Wireless CDMA M2M Router www.netcommwireless.com
3. Click the Upload button to begin uploading it to the router. The file appears in the list of files stored on the router. Figure 96 - Server certificate file uploaded 4. Repeat steps 2 and 3 for the server key file. 5. Click the Install link next to the server.crt file then click OK on the prompt that is displayed. The certificate file is installed. Repeat this for the key file. When each file is installed it is removed from the list of stored files. Figure 97 - Installing the server.crt file www.netcommwireless.com NetComm Wireless CDMA M2M Router 101
Appendix F: RJ-45 connector The RJ-45 connector provides an interface for a data connection and for device input power using the pin layout shown below. Pin: 8 1 Figure 98 -The RJ-45 connector PIN COLOUR SIGNAL (802.3AF MODE A) SIGNAL (802.3AF MODE B) 1 White/Orange stripe Rx + Rx + DC + 2 Orange Solid Rx - Rx - DC + 3 White/Green stripe Tx + Tx + DC - 4 Blue solid DC + unused 5 White/Blue stripe DC + unused 6 Green solid Tx - Tx - DC - 7 White/Brown stripe DC - unused 8 Brown solid DC - unused Table 28 - RJ-45 connector pin outs 102 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Safety and product care RF Exposure Your device contains a transmitter and a receiver. When it is on, it receives and transmits RF energy. When you communicate with your device, the system handling your connection controls the power level at which your device transmits. This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. To ensure compliance with RF exposure guidelines the device must be used with a minimum of 20cm separation from the body. Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits. External antenna Any optional external antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operated in conjunction with any other antenna or transmitter. Please consult the health and safety guide of the chosen antenna for specific body separation guidelines as a greater distance of separation may be required for high-gain antennas. Any external antenna gain must meet RF exposure and maximum radiated output power limits of the applicable rule section. The maximum external antenna gain including cable loss in a mobile-only exposure condition must not exceed 9.4 dBi (850MHz) and 8.4 dBi (1900MHz). www.netcommwireless.com NetComm Wireless CDMA M2M Router 103
FCC Statement FCC compliance Federal Communications Commission Notice (United States): Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. FCC regulations This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorientate or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment. 104 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Electrical safety Accessories Only use approved accessories. Do not connect with incompatible products or accessories. Connection to a car Seek professional advice when connecting a device interface to the vehicle electrical system. Distraction Operating machinery Full attention must be given to operating the machinery in order to reduce the risk of an accident. Product handling You alone are responsible for how you use your device and any consequences of its use. You must always switch off your device wherever the use of a mobile phone is prohibited. Do not use the device without the clip-on covers attached, and do not remove or change the covers while using the device. Use of your device is subject to safety measures designed to protect users and their environment. Always treat your device and its accessories with care and keep it in a clean and dust-free place. Do not expose your device or its accessories to open flames or lit tobacco products. Do not expose your device or its accessories to liquid, moisture or high humidity. Do not drop, throw or try to bend your device or its accessories. Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. Do not paint your device or its accessories. Do not attempt to disassemble your device or its accessories, only authorised personnel must do so. Do not use or install this product in extremely hot or cold areas. Ensure that the device is installed in an area where the temperature is within the supported operating temperature range (-20°C to 65°C) Do not use your device in an enclosed environment or where heat dissipation is poor. Prolonged use in such space may cause excessive heat and raise ambient temperature, which will lead to automatic shutdown of your device or the disconnection of the mobile network connection for your safety. To use your device normally again after such shutdown, cool it in a well-ventilated place before turning it on. Please check local regulations for disposal of electronic products. Do not operate the device where ventilation is restricted Installation and configuration should be performed by trained personnel only. Do not use or install this product near water to avoid fire or shock hazard. Avoid exposing the equipment to rain or damp areas. Arrange power and Ethernet cables in a manner such that they are not likely to be stepped on or have items placed on them. Ensure that the voltage and rated current of the power source match the requirements of the device. Do not connect the device to an inappropriate power source. www.netcommwireless.com NetComm Wireless CDMA M2M Router 105
Small children Do not leave your device and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the device. Your device contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard. Emergency situations This device, like any wireless device, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless device for emergency communications. Device heating Your device may become warm during normal use. Faulty and damaged products Do not attempt to disassemble the device or its accessories. Only qualified personnel must service or repair the device or its accessories. If your device or its accessories have been submerged in water punctured or subjected to a severe fall, do not use until they have been checked at an authorised service centre. 106 NetComm Wireless CDMA M2M Router www.netcommwireless.com
Interference Care must be taken when using the device in close proximity to personal medical devices, such as pacemakers and hearing aids. Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15cm be maintained between a device and a pacemaker to avoid potential interference with the pacemaker. Hearing aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Medical devices Please consult your doctor and the device manufacturer to determine if operation of your device may interfere with the operation of your medical device. Hospitals Switch off your wireless device when requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment. Interference in cars Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of devices in their vehicles unless an external antenna is included in the installation. Explosive environments Petrol stations and explosive atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your device or other radio equipment. Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Blasting caps and areas Turn off your device or wireless device when in a blasting area or in areas posted turn off “two-way radios” or “electronic devices” to avoid interfering with blasting operations. www.netcommwireless.com NetComm Wireless CDMA M2M Router 107

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