Netgear orporated 12400225 R6100 WiFi Router, R6000 WiFi Router User Manual R6100 WiFi Router

Netgear Incorporated R6100 WiFi Router, R6000 WiFi Router R6100 WiFi Router

Contents

Users manual (R6000)

350 East Plumeria DriveSan Jose, CA 95134USAMarch 2013v1.0R6000 WiFi RouterUser ManualNOTE: This document is for certification purposes. Images are for position only and may differ from the actual product.
2R6000 WiFi Router SupportThank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.Phone (US & Canada only): 1-888-NETGEAR.Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.TrademarksNETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. ©2013 NETGEAR, Inc. All rights reserved.
3ContentsChapter 1 Hardware SetupUnpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Front and Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Chapter 2 Getting StartedRouter Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .13Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . .13Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .15Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Dashboard (Basic Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .17NETGEAR genie App and Mobile genie App . . . . . . . . . . . . . . . . . . . . . . .18Chapter 3 NETGEAR genie Basic SettingsInternet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Change the Wireless Security Option. . . . . . . . . . . . . . . . . . . . . . . . . . .27Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Chapter 4 NETGEAR genie Advanced HomeNETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . .31Internet Connection Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
4R6000 WiFi RouterChange the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36The Role of the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . 37Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38WPS Wizard for WiFi Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39WMM QoS for Wireless Multimedia Applications . . . . . . . . . . . . . . . . . . 39Set Up QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Chapter 5 USB StorageConnect a USB Storage Device to the Router . . . . . . . . . . . . . . . . . . . . . .45Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45Access the USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45File-Sharing Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Share Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Store Files in a Central Location for Printing . . . . . . . . . . . . . . . . . . . . . 48Share Large Files over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48View a USB Device Attached to the Router . . . . . . . . . . . . . . . . . . . . . . . .49USB Storage Device Network and Access Settings. . . . . . . . . . . . . . . . . . 50Available Network Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Specify Approved USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53Chapter 6 ReadySHARE PrinterReadySHARE Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55USB Control Center Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Control Center Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Scan with a Multifunction Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Chapter 7 SecurityKeyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64Port Triggering to Open Incoming Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . 65Port Forwarding to Permit External Host Communications . . . . . . . . . . . .66How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . . .67Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . . 68Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . . . 69Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Chapter 8 AdministrationUpgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
5R6000 WiFi RouterView Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76Wireless Settings (2.4 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .79Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80Erase the Current Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . .81Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82Chapter 9 Advanced SettingsAdvanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84Control the Wireless Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84Set Up a Wireless Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85View or Change WPS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85Set Up a Wireless Access List by MAC Address . . . . . . . . . . . . . . . . . .86Wireless Access Point (AP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87Wireless Distribution System (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90Set Up a Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . .98Auto Detect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98IPv6 Auto Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99IPv6 6to4 Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100IPv6 Pass Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101IPv6 Fixed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102IPv6 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103IPv6 PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106Chapter 10 TroubleshootingQuick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . .109Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .109Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . .110Power/Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
6R6000 WiFi RouterInternet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . 111Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111The Push 'N' Connect (WPS) Button Blinks Amber . . . . . . . . . . . . . . .111Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . .116Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 117Appendix A Supplemental InformationFactory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Appendix B Notification of Compliance
711. Hardware SetupGetting to know your routerThe NETGEAR WiFi Router is compatible with the latest WiFi devices, and is backward compatible with 802.11 a/b/g and n devices. If you already set up your router, you can skip this chapter. If you have not done that yet, this chapter covers the hardware setup. Chapter 2, Getting Started, explains how to access your router to view or change its settings.This chapter contains the following sections:• Unpack Your Router • Hardware Features • Position Your Router For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
Hardware Setup8R6000 WiFi Router Unpack Your RouterOpen the box and remove the router, cables, and installation guide.Ethernet cableWiFi Router Power adapterFigure 1. Check the package contentsYour box contains the following items:• R6000 WiFi Router• AC power adapter (plug varies by region)• Category 5 (Cat 5) Ethernet cable• Installation guide with cabling and router setup instructionsIf any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you return the product for repair. Hardware FeaturesBefore you cable your router, take a moment to become familiar with the front, side, and back panels and the label. Pay particular attention to the LEDs on the front panel.
Hardware Setup9 R6000 WiFi RouterFront and Side PanelThe router front panel has the status LEDs and icons shown in the following figure.LEDsWiFi On/Off buttonWPS buttonFigure 2. Router front and side viewTable 1. Front panel LED descriptions LED DescriptionPower • Solid amber. The router is starting up.• Blinking amber. The firmware is upgrading, or the Restore Factory Settings button was pressed.• Solid green. The router is ready.• Blinking green. The firmware is corrupted. See www.netgear.com/support.• Off. Power is not supplied to the router.Internet • Solid green. The Internet connection is ready.• Solid amber. The Ethernet cable connection to the modem has been detected.• Off. No Ethernet cable is connected to the modem.Wireless • Solid blue. The wireless radio is operating in either 2.4 GHz or 5 GHz mode.• Blinking: The router is in WPS mode. • Off. The wireless radios are off for both 2.4 GHz and 5 GHz.USB • Solid blue: The router has accepted the USB device. The USB device is ready to be used. • Blinking blue: A USB device is plugged in and is trying to connect. • Off: No USB device is connected; someone clicked the Safely Remove Hardware button, and it is now safe to remove the attached USB device.
Hardware Setup10R6000 WiFi Router The WiFi and WPS buttons toggle the WiFi and WPS functions on and off. • WiFi On/Off button. Pressing and holding this button for 2 seconds turns on and off the 2.4 GHz and 5 GHz wireless radios. If the Wireless LED is lit, the wireless radios are on. If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to the router.• WPS button. You can use this button to use WPS to add a wireless device or computer to your wireless network. The Wireless LED blinks blue when the router is trying to add the wireless device or computer. The LED stays solid blue when wireless security is enabled in the router.Rear PanelThe rear panel has the connections and buttons shown in the following figure.USB Ethernet InternetPower On/OffPower connectorportLAN ports 1-4 ResetbuttonportFigure 3. Router rear panelThe Reset button restores the factory settings. See Factory Settings on page 119.
Hardware Setup11 R6000 WiFi RouterLabelThe label on the bottom of the router shows the WPS PIN, login information, MAC address, and serial number. Serial number andPreset WiFiDefault access informationpassword MAC addressFigure 4. The label shows unique information about your routerPosition Your RouterThe router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. For best results, place your router: • Near the center of the area where your computers and other devices operate, and preferably within line of sight to your wireless devices.• So it is accessible to an AC power outlet and near Ethernet cables for wired computers.• In an elevated location such as a high shelf, keeping the number of walls and ceilings between the router and your other devices to a minimum.• Away from electrical devices that are potential sources of interference. Equipment that might cause interference includes ceiling fans, home security systems, microwaves, computers, the base of a cordless phone, or a 2.4 GHz cordless phone. • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
1222. Getting StartedConnecting to the routerThis chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide.This chapter contains the following sections:• Router Setup Preparation • Types of Logins and Access • NETGEAR genie Setup • Use NETGEAR genie after Installation • Upgrade the Firmware • Dashboard (Basic Home Screen) • Join Your Wireless Network • NETGEAR genie App and Mobile genie App
Getting Started13 R6000 WiFi RouterRouter Setup PreparationYou can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.Use Standard TCP/IP Properties for DHCPIf you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Gather ISP InformationIf you have DSL broadband service, you might need the following information to set up your router and to check that your Internet configuration is correct. When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP’s login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.• The ISP configuration information for your DSL account• ISP login name and password• Fixed or static IP address settings (special deployment by ISP; this is rare)Wireless Devices and Security SettingsMake sure that the wireless device or computer that you are using supports WPA or WPA2 wireless security, which is the wireless security that the router uses.Types of Logins and AccessSeparate types of logins have different purposes. It is important that you understand the difference so that you know which login to use when.• Router login logs you in to the router interface from NETGEAR genie. For details about this login, see Use NETGEAR genie after Installation on page 15.• ISP login logs you in to your Internet service. Your service provider has provided you with this login information in a letter or some other way. If you cannot find this login information, contact your service provider.• Wireless network key or password. Your router is preset with a unique wireless network name (SSID) and password for wireless access. This information is on the label on the bottom of your router.
Getting Started14R6000 WiFi Router NETGEAR genie SetupNETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete. To use NETGEAR genie to set up your router:1. Turn the router on by pressing the On/Off button. 2. Make sure that your computer or wireless device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the bottom label.3. Launch your Internet browser.• The first time you set up the Internet connection for your router, the browser goes to http://www.routerlogin.net, and the NETGEAR genie screen displays.• If you already used the NETGEAR genie, type http://www.routerlogin.net in the address field for your browser to display the NETGEAR genie screen. See Use NETGEAR genie after Installation on page 15.4. Follow the onscreen instructions.NETGEAR genie guides you through connecting the router to the Internet. If the browser cannot display the web page: • Make sure that the computer is connected to one of the four LAN Ethernet ports or wirelessly to the router.• Make sure that the router has full power, and that its WiFi LED is lit.• To make sure that the browser does not cache the previous page, close and reopen the browser.• Browse to http://www.routerlogin.net.• If the computer is set to a static or fixed IP address (this is uncommon), change it to obtain an IP address automatically from the router.If the router does not connect to the Internet:1. Review your settings to be sure that you have selected the correct options and typed everything correctly. 2. Contact your ISP to verify that you have the correct configuration information.3. Read Chapter 10, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Getting Started15 R6000 WiFi RouterUse NETGEAR genie after InstallationWhen you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.1. Launch your browser from a computer or wireless device that is connected to the router.2. Type http://www.routerlogin.net or http://www.routerlogin.com.A login window displays.3. Enter admin for the router user name and password for the router password, both in lowercase letters. Note: The router user name and password are different from the user name and password for logging in to your Internet connection. For more information, see Types of Logins and Access on page 13.Upgrade the FirmwareWhen you set up your router and are connected to the Internet, the router automatically checks for you to see if newer firmware is available. If it is, a message is displayed on the top of the screen. For more information, see Upgrade the Router Firmware on page 75.Click the message when it shows up, and click Yes to upgrade the router with the latest firmware. After the upgrade, the router restarts.CAUTION:Do not try to go online, turn off the router, shut down the computer, or do anything else to the router until the router finishes restarting and the Power LED has stopped blinking for several seconds.
Getting Started16R6000 WiFi Router Dashboard (Basic Home Screen)The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view and change the settings. The left column has menus. You can use the Advanced tab to access more menus and screens.Menus (Click the Advanced tab to view more)LanguageHelp Dashboard (Click to view details)Figure 5. Basic Home screen with dashboard, language, and online help• Home. This dashboard screen displays when you log in to the router. • Internet. Set, update, and check the ISP settings of your router.• Wireless. View or change the wireless settings for your router.• Attached Devices. View the devices connected to your network.• Parental Controls. Download and set up parental controls to prevent objectionable content from reaching your computers. • ReadySHARE. If you connected a USB storage device to the router, then it is displayed here.• Guest Network. Set up a guest network to allow visitors to use your router’s Internet connection.• Advanced tab. Set the router up for unique situations such as when remote access by IP or by domain name from the Internet is needed. See Chapter 9, Advanced Settings. You need a solid understanding of networking to use this tab.• Help & Support. Visit the NETGEAR support site for information, help, and product documentation. These links work once you have an Internet connection.
Getting Started17 R6000 WiFi RouterJoin Your Wireless NetworkYou can use the manual or the WPS method to join your wireless network. For instructions about how to set up a guest network, see Set Up a Guest Network on page 28.Manual MethodWith the manual method, choose the network that you want and type its password to connect.To connect manually:1. On your computer or wireless device, open the software that manages your wireless connections. This software scans for all wireless networks in your area.2. Look for your network and select it. The unique WiFi network name (SSID) and password are on the router label. If you changed these settings, look for the network name that you used.3. Enter the router password and click Connect.Wi-Fi Protected Setup (WPS) MethodWi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.To use WPS to join the wireless network:1. Press the WPS button on the router front panel .2. Within 2 minutes, press the WPS button on your wireless device, or follow the WPS instructions that came with the device. The WPS process automatically sets up your wireless computer with the network password and connects you to the wireless network.
Getting Started18R6000 WiFi Router NETGEAR genie App and Mobile genie AppThe genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps.MenuLanguageSupportDashboard (Click to view details)Retrieve wireless password About genieFigure 6. genie app dashboardThe genie app can help you with the following:• Automatically repair common wireless network problems.• Have easy access to router features like Live Parental Controls, guest access, Internet traffic meter, speed test, and more.The genie mobile app works on your iPhone, iPad, or Android phone:Log in to the router Information aboutgenie mobile appPhone statusSearch NETGEARsupport and the connectedrouterFigure 7. genie mobile app home screen
1933. NETGEAR genie Basic SettingsYour Internet connection and WiFi networkThis chapter contains the following sections:• Internet Setup • Parental Controls • Basic Wireless Settings • Set Up a Guest Network • View Attached Devices For information about the ReadySHARE feature on the Basic Home tab, see Chapter 5, USB Storage and Chapter 6, ReadySHARE Printer.
NETGEAR genie Basic Settings20R6000 WiFi Router Internet SetupThe Internet Setup screen is where you view or change basic ISP information.Note: You can use the Setup Wizard to detect the Internet connection and automatically set up the router. See Internet Connection Setup Wizard on page 31.To view or change the basic Internet setup:1. From the Home screen, select Internet.Scroll to view more settingsThe fields that display in the Internet Setup screen depend on whether your Internet connection requires a login.• Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes.• No. Enter the account and domain names, only if needed.2. Enter the settings for the IP address and DNS server. The default settings usually work fine. If you have problems with your connection, check the ISP settings.3. Click Apply.Your settings are saved.4. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 10, Troubleshooting.
NETGEAR genie Basic Settings21 R6000 WiFi RouterInternet Setup Screen FieldsThe following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether tan ISP login is required.Does Your Internet connection require a login? Answer either yes or no.These fields display when no login is required:• Account Name (If required). Enter the account name provided by your ISP. This might also be called the host name.• Domain Name (If required). Enter the domain name provided by your ISP.These fields display when your ISP requires a login:• Internet Service Provider. PPPoE or PPPoA.• Login. The login name provided by your ISP. This login name is often an email address.• Password. The password that you use to log in to your ISP. • Service Name (if Required). If your ISP provided a service name, enter it here.• Connection Mode. Always On, Dial on Demand, or Manually Connect.• Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in minutes. This setting determines how long the router keeps the Internet connection active when there is no Internet activity from the LAN. A value of 0 (zero) means never log out.Internet IP Address.• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP’s router to which your router will connect.Domain Name Server (DNS) Address. The DNS server is used to look up site addresses based on their names. • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.NAT (Network Address Translation). NAT allows computers on your home network to share the router Internet connection. NAT is enabled by default because it is needed in most situations. The following settings are available:• Enable• Disable• Disable Port Scan and DoS ProtectionRouter MAC Address. The Ethernet MAC address that the router uses on the Internet port. Some ISPs register the MAC address of the network interface card in your computer when
NETGEAR genie Basic Settings22R6000 WiFi Router your account is first opened. They accept traffic only from the MAC address of that computer. This feature allows your router to use your computer’s MAC address (also called cloning). • Use Default Address. Use the default MAC address.• Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You have to use the one computer that the ISP allows.• Use This MAC Address. Enter the MAC address that you want to use.Parental ControlsThe first time you select Parental Controls from the Basic Home screen, your browser goes to the Live Parental Controls website. You can learn more about Live Parental Controls or download the application. To set up Live Parental Controls:1. Select Parental Controls on the Dashboard screen.2. Click either the Windows Users or Mac Users button. 3. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility.
NETGEAR genie Basic Settings23 R6000 WiFi RouterAfter installation, Live Parental Controls automatically starts.4. Click Next, read the note, and click Next again to proceed.Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.5. Select the radio button that applies to you and click Next.• If you already have an OpenDNS account, leave the Yes radio button selected. • If you do not have an OpenDNS account, select the No radio button. If you are creating an account, the following screen displays:• Fill in the fields and click Next.
NETGEAR genie Basic Settings24R6000 WiFi Router After you log on or create your account, the filtering level screen displays:6. Select the radio button for the filtering level that you want and click Next.7. Click the Take me to the status screen button.Parental controls are now set up for the router. The dashboard shows Parental Controls as Enabled.Basic Wireless SettingsThe Wireless Settings screen lets you view or configure the wireless network setup.The router comes with preset security. This means that the Wi-Fi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. You can find the preset SSID and password on the bottom of the unit. Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security.
NETGEAR genie Basic Settings25 R6000 WiFi RouterNETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the router.To view or change basic wireless settings:1. Select Basic > Wireless.The screen sections, settings, and procedures are explained in the following sections.2. Make any changes that are needed.3. Click Apply.Your settings are saved.If you were connected wirelessly to the router and you changed the SSID or wireless security, you are disconnected from the network.4. If you changed the settings, make sure that you can connect wirelessly to the network with its new settings. If you cannot connect wirelessly, check the following:• Is your computer or wireless device connected to another wireless network in your area? Some wireless devices automatically connect to the first open network (without wireless security) that they discover.• Is your computer or wireless device trying to connect to your network with its old settings (before you made changes)? If so, update the wireless network selection in your computer or wireless device to match the current settings for your network.
NETGEAR genie Basic Settings26R6000 WiFi Router Wireless Settings Screen FieldsYou can use this screen to view or change the wireless network settings and the security option.Enable SSID Broadcast. This feature allows the router to broadcast its SSID so wireless stations can see this wireless name (SSID) in their scanned network lists. This check box is selected by default. To turn off the SSID broadcast, clear this check box, and click Apply.Enable Wireless Isolation. If this check box is selected, computers or wireless devices that join the network can use the Internet, but cannot access each other or access Ethernet devices on the network.Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this setting.Region. The location where the router is used. Select from the countries in the list. In the United States, the region is fixed to United States and is not changeable.Channel. The wireless channel the gateway uses. Enter a value from 1 through 13. (For products in the North America market, only Channels 1 through 11 can be operated.) Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which is the best. When you use multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).Mode. Up to 145 Mbps is the default setting, which allows 802.11n and 802.11g wireless devices to join the network. The other settings are Up to 54 Mbps, and Up to 300 Mbps.Security Options. The router comes with unique preset wireless security. These settings are on the product label. NETGEAR recommends that you use preset security so that you can refer to the label if you forget the WiFi password. However, you can change the security option and passphrase. Wireless Security OptionsA security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption. WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means that the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies with the worldwide single standard for high-speed wireless local area networking. WPA uses a passphrase for authentication and to generate the initial data encryption keys. Then it dynamically varies the encryption key. WPA-PSK uses Temporal Key Integrity Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and works with all wireless network interface cards, but not all wireless access points.
NETGEAR genie Basic Settings27 R6000 WiFi RouterWPA2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets higher speed because it is implemented through hardware, while WPA-PSK is usually implemented through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key. WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients. WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed and security. For help with WPA settings on your wireless computer or device, see the instructions that came with your product.Change the Wireless Security OptionNETGEAR recommends that you do not disable security.To change the WPA settings:1. Select Basic > Wireless Settings.2. Under Security Options, select the WPA option you want.3. In the Passphrase field that displays when you select a WPA security option, enter the network key (password) that you want to use. It is a text string from 8 to 63 characters.4. Write down the new password and keep it in a secure place for future reference.5. Click Apply.Your changes are saved.
NETGEAR genie Basic Settings28R6000 WiFi Router Set Up a Guest NetworkA guest network allows visitors at your home to use the Internet without revealing your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n. To set up a guest network:1. Select Basic > Guest Network.2. Select any of the following wireless settings:Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile.Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point.Allow guest to access My Local Network. If this check box is selected, anyone who connects to this SSID has access to your local network, not just Internet access.3. Give the guest network a name.The guest network name is case-sensitive and can be up to 32 characters. You then manually configure the wireless devices in your network to use the guest network name in addition to the main SSID. 4. Select a security option from the list. The security options are described in Wireless Security Options on page 26.5. Click Apply. Your settings are saved.
NETGEAR genie Basic Settings29 R6000 WiFi RouterView Attached DevicesUse the Attached Device screen to view all computers or devices that are currently connected to your network.To go to the Attached Devices screen:1. From the Basic Home screen, select Attached Devices.Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. The following information is displayed:• # (number). The order in which the device joined the network.• IP Address. The IP address that the router assigned to this device when it joined the network. This number can change if a device is disconnected and rejoins the network.• MAC Address. The unique MAC address for each device does not change. The MAC address is typically shown on the product label.• Device Name. If the device name is known, it is shown here. 2. Click Refresh to update this screen.
3044. NETGEAR genie Advanced HomeSpecify custom settingsThis chapter contains the following sections:• NETGEAR genie Advanced Home Screen • Internet Connection Setup Wizard • WAN Setup • LAN Setup • WPS Wizard for WiFi Connections • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters:• USB Storage. See Chapter 5, USB Storage.• Security. See Chapter 7, Security.• Administration. See Chapter 8, Administration.• Advanced Setup. See Chapter 9, Advanced Settings.
NETGEAR genie Advanced Home31 R6000 WiFi RouterNETGEAR genie Advanced Home ScreenThe genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. The genie Advanced Home screen is shown in the following figure:probably show menus tooInternet Connection Setup WizardYou can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up.To use the Setup Wizard:1. Select Advanced > Setup Wizard. 2. Select either Yes or No, I want to configure the router myself. If you select No, you are taken to the Internet Setup screen (see Internet Setup on page 20). 3. Select Yes and select your location.4. Click Next.
NETGEAR genie Advanced Home32R6000 WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. WAN SetupThe WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. To view or change the WAN settings:1. Select Advanced > Setup > WAN Setup.2. Specify the following settings:• Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, Teardrop Attack, UDP Flood, ARP Attack, Spoofing ICMP, Null Scan, and many others. This should be disabled only in special circumstances. • Default DMZ Server. This feature is sometimes helpful when you are playing online games or videoconferencing. Be careful when using this feature because it makes the firewall security less effective. See the following section, Default DMZ Server.• Respond to Ping on Internet Port. If you want the router to respond to a ping from the Internet, select this check box. Use this setting only as a diagnostic tool because it
NETGEAR genie Advanced Home33 R6000 WiFi Routerallows your router to be discovered. Do not select this check box unless you have a specific reason.• Disable IGMP Proxying. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it.• MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. For some ISPs, you might need to reduce the MTU. This is rarely required. Reduce the MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU Size on page 34.• NAT Filtering. Network Address Translation (NAT) determines how the router processes inbound traffic. Secured NAT provides a secured firewall to protect the computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning. Open NAT provides a much less secured firewall, but allows almost all Internet applications to function. 3. Click Apply.Your changes are saved.Default DMZ ServerThe default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server.WARNING!DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you have configured in the Port Forwarding/Port Triggering screen. Instead of discarding this traffic, you can have the router forward the traffic to one computer on your network. This computer is called the default DMZ server.To set up a default DMZ server: 1. Select Advanced > Setup > WAN Setup.2. Select the Default DMZ Server check box.
NETGEAR genie Advanced Home34R6000 WiFi Router 3. Type the IP address.4. Click Apply.Your change takes effect.Change the MTU SizeThe maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path has a lower MTU setting than the other devices, the data packets have to be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:• You have problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications might require an MTU change:-A secure website that does not open, or displays only part of a web page-Yahoo email-MSN portal-America Online’s DSL service• You use VPN and have severe performance problems.• You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems.Note: An incorrect MTU setting can cause Internet communication problems. For instance, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications. Table 2. Common MTU sizes MTU Application1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches.1492 Used in PPPoE environments.
NETGEAR genie Advanced Home35 R6000 WiFi RouterTo change the MTU size:1. Select Advanced > Setup > WAN Setup. 2. In the MTU Size field, enter a value from 64 to 1500.3. Click Apply.Your change is saved.LAN SetupThe LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP).The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is:• LAN IP address. 192.168.1.1• Subnet mask. 255.255.255.0These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings in the LAN Setup screen.Note: If you change the LAN IP address of the router while connected through the browser, you are disconnected. You will have to open a new connection to the new IP address and log in again.1472 Maximum size to use for pinging. (Larger packets are fragmented.)1468 Used in some DHCP environments.1460 Usable by AOL if you do not have large email attachments, for example.1436 Used in PPTP environments or with VPN.1400 Maximum size for AOL DSL.576 Typical value to connect to dial-up ISPs.Table 2. Common MTU sizes (Continued)MTU Application
NETGEAR genie Advanced Home36R6000 WiFi Router To change the LAN settings:1. Select Advanced > Setup > LAN Setup.2. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings.3. Click Apply.Your changes are saved.LAN Setup Screen SettingsLAN TCP/IP Setup• IP Address. The LAN IP address of the router.• IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or router.• RIP Direction. Router Information Protocol (RIP) allows a router to exchange routing information with other routers. This setting controls how the router sends and receives RIP packets. Both is the default setting. With the Both or Out Only setting, the router broadcasts its routing table periodically. With the Both or In Only setting, the router incorporates the RIP information that it receives.• RIP Version. This setting controls the format and the broadcasting method of the RIP packets that the router sends. It recognizes both formats when receiving. By default, the RIP function is disabled. -RIP-1 is universally supported. It is adequate for most networks, unless you have an unusual network setup.
NETGEAR genie Advanced Home37 R6000 WiFi Router-RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.Use Router as DHCP Server For most home networks, this check box is selected so that the router acts as a Dynamic Host Configuration Protocol (DHCP) server. • Starting IP Address. Specify the start of the range for the pool of IP addresses in the same subnet as the router.• Ending IP Address. Specify the end of the range for the pool of IP addresses in the same subnet as the router.Address ReservationWhen you specify a reserved IP address for a computer on the LAN, that computer receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to servers that require permanent IP settings. The Role of the Router as a DHCP ServerBy default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router. The router assigns IP addresses to the attached computers from a pool of addresses specified in this screen. Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN. For most applications, the default DHCP and TCP/IP settings of the router are satisfactory. You can specify the pool of IP addresses that the router assigns by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the range for devices with fixed addresses.The router delivers the following parameters to any LAN device that requests DHCP:• An IP address from the range you have defined• Subnet mask• Gateway IP address (the router’s LAN IP address)• Primary DNS server (if you entered a primary DNS address in the Internet Setup screen; otherwise, the router’s LAN IP address)• Secondary DNS server (if you entered a secondary DNS address in the Internet Setup screen)You can use another device on your network as the DHCP server, or specify the network settings of all of your computers
NETGEAR genie Advanced Home38R6000 WiFi Router To use disable the DHCP Server feature in the router:1. Select Advanced > Setup > LAN Setup.2. Clear the Use Router as DHCP Server check box.3. Click Apply.4. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the can access the router.Address ReservationWhen you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. To reserve an IP address: 1. Select Advanced > Setup > LAN Setup.2. In the Address Reservation section of the screen, click the Add button. 3. In the IP Address field, type the IP address to assign to the computer or server. Choose an IP address from the router’s LAN subnet, such as 192.168.1.x. 4. Type the MAC address of the computer or server.Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices screen and paste it here.5. Click Apply.The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.To edit or delete a reserved address entry:1. Select the radio button next to the reserved address you want to edit or delete. 2. Click Edit or Delete.WPS Wizard for WiFi ConnectionsThe WPS Wizard helps you add a wireless computer or device to your WiFi network. On the computer or wireless device, either press its WPS button or locate its WPS PIN.1. Select Advanced > WPS Wizard.2. Click Next.
NETGEAR genie Advanced Home39 R6000 WiFi RouterThe following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. 3. Select either Push Button or PIN Number. • To use the push button method, either click the WPS button on this screen, or press the WPS button on the side of the router. Within 2 minutes, go to the wireless client and press its WPS button to join the network without entering a password.• To use the PIN method, select the PIN Number radio button, enter the client security PIN, and click Next.Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password.The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message. Quality of Service (QoS) SetupQoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The router can provide QoS prioritization over the wireless link and on the Internet connection. WMM QoS for Wireless Multimedia ApplicationsThe router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traffic over the wireless link. WMM QoS provides prioritization of wireless data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, both it and
NETGEAR genie Advanced Home40R6000 WiFi Router the client running that application have to have WMM enabled. Legacy applications that do not support WMM and applications that do not require QoS, are assigned to the best effort category, which receives a lower priority than voice and video. WMM QoS is enabled by default.To disable WMM QoS: 1. Select Advanced > Setup > QoS Setup. 2. Clear the Enable WMM check box3. Click Apply.Set Up QoS for Internet AccessYou can give prioritized Internet access to the following types of traffic:• Specific applications• Specific online games• Individual Ethernet LAN ports of the router• A specific device by MAC addressTo specify prioritization of traffic, create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling.QoS for Applications and Online GamingTo create a QoS policy for applications and online games:1. Select Advanced > Setup > QoS Setup.2. Select the Turn Internet Access QoS On check box.3. Click the Setup QoS rule button.
NETGEAR genie Advanced Home41 R6000 WiFi RouterThe QoS Priority Rule list displays. You can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button. You can also delete all the rules by clicking the Delete All button.4. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click Add Priority Rule.5. In the QoS Policy for field, type the name of the application or game.6. In the Priority Category list, select either Applications or Online Gaming. A list of applications or games displays.7. Scroll and select Add a New Application, or Add a New Game, as applicable. 8. If prompted, in the Connection Type list, select either TCP, UDP, or both (TCP/UDP). Specify the port number or range of port numbers that the application or game uses.9. From the Priority list, select the priority for Internet access for this traffic relative to other applications and traffic. The options are Low, Normal, High, and Highest.10. Click Apply.The rule is saved in the QoS Policy list.The QoS Setup screen displays.
NETGEAR genie Advanced Home42R6000 WiFi Router QoS for a Router LAN PortTo create a QoS policy for a device connected to one of the router’s LAN ports:1. Select Advanced > Setup > QoS Setup. 2. Select the Turn Internet Access QoS On check box.3. Click the Setup QoS Rule button.4. Click the Add Priority Rule button.5. From the Priority Category list, select Ethernet LAN Port.6. From the QoS Policy for list, select the LAN port.7. From the Priority list, select the priority for Internet access for this port’s traffic relative to other applications. The options are Low, Normal, High, and Highest.8. Click Apply.The rule is saved in the QoS Policy list.The QoS Setup screen displays.9. Click Apply.QoS for a MAC AddressTo create a QoS policy for traffic from a specific MAC address:1. Select Advanced > Setup > QoS Setup, and click the Setup QoS Rule button. The QoS Setup screen displays.2. Click Add Priority Rule.
NETGEAR genie Advanced Home43 R6000 WiFi Router3. From the Priority Category list, select MAC Address.4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, fill in these fields manually. 5. From the Priority list, select the priority for Internet access for this device’s traffic relative to other applications and traffic. The options are Low, Normal, High, and Highest.6. Click Apply.This rule is saved in the QoS Policy list.The QoS Setup screen displays.7. Select the Turn Internet Access QoS On check box.8. Click Apply.Edit or Delete an Existing QoS PolicyTo edit or delete a QoS policy:1. Select Advanced > QoS Setup.2. Select the radio button next to the QoS policy that you want to edit or delete, and do one of the following:• Click Delete to remove the QoS policy.• Click Edit to edit the QoS policy and change the policy settings.3. Click Apply.Your changes are saved in the QoS Setup screen.
4455. USB StorageAccess and Configure a USB Storage DeviceThis chapter describes how to access and configure a USB storage drive attached to your router. The USB port on the router can be used only to connect USB storage devices like flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port.This chapter contains the following sections:• Connect a USB Storage Device to the Router • Safely Remove a USB Drive • Access the USB Storage Device • File-Sharing Scenarios • View a USB Device Attached to the Router • USB Storage Device Network and Access Settings • Available Network Folders • Specify Approved USB Devices For information about using the ReadySHARE Printer feature, see Chapter 6, ReadySHARE Printer.For more about ReadySHARE features, visit www.netgear.com/readyshare.
USB Storage45 R6000 WiFi RouterConnect a USB Storage Device to the RouterReadySHARE lets you access and share or a USB drive connected the router USB port. If your USB device has special drivers, it is not compatible. To connect a USB storage device:1. Insert your USB storage device into the USB port on the rear panel of the router.2. If your USB device has a power supply, you must use it when you connect the USB device to the router.It might take up to 2 minutes before the USB device is ready for sharing.Safely Remove a USB DriveIf you want to physically disconnect a USB drive from the router USB port, first, log in to the router and safely remove it.To remove a USB disk drive safely: 1. Select USB Storage > Basic Settings.2. Click the Safely Remove USB Device button. This takes the drive offline.3. Physically disconnect the USB drive.Access the USB Storage DeviceWhen you connect the USB device to the router USB port, it might take up to 2 minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN). To access the USB device from a Mac: 1. Select Go > Connect to Server.2. Enter smb://readyshare as the server address.3. Click Connect.
USB Storage46R6000 WiFi Router To access the USB device from a Windows computer: Use any of these methods to access the USB device:• Select Start > Run. Enter \\readyshare in the dialog box and click OK. • Open a browser and enter \\readyshare in the address bar.• Open My Network Places and enter \\readyshare in the address bar. To map the USB device to a Windows network drive: 1. Visit www.netgear.com/readyshare.2. In the ReadySHARE USB Storage Access pane, click PC Utility.The readyshareconnect.exe file is downloaded to your computer.3. Launch readyshareconnect.exe.4. Select the drive letter to map to the network folder.5. (Optional) If you want to connect to the USB drive as a different user, select the Connect using different credentials check box.a. Type the user name and password that you want to use.b. Click OK.6. Click Finish.The USB drive is mapped to the drive letter that you specified.To access the USB drive from a remote computer:1. Launch a web browser.2. Connect using the router’s Internet port IP address. If you are using Dynamic DNS, you can type the DNS name, rather than the IP address. You can view the router’s Internet IP address on the Basic Home screen (see Dashboard (Basic Home Screen) on page 16).
USB Storage47 R6000 WiFi RouterTo access the USB drive with FTP from a remote computer:1. Make sure that the FTP check box is selected in the Access Method section of the USB Storage (Advanced Settings) screen (see USB Storage Device Network and Access Settings on page 50).2. Launch a web browser.3. Type ftp:// and the Internet port IP address in the address field of the browser. For example, type ftp://10.1.65.4. If you are using Dynamic DNS, you can type the DNS name rather than the IP address.4. Type the account name and password for the account that has access rights to the USB drive. The user name (account name) for All – no password is guest. The directories of the USB drive that your account has access to display. For example, you could see: share/partition1/directory1. You can now read and copy files from the USB directory.File-Sharing ScenariosYou can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any Windows, Mac, or Linux file type including text, Word, PowerPoint, Excel, MP3, pictures, and multimedia files. USB drive applications include:• Sharing multimedia with friends and family such as MP3 files, pictures, and other multimedia with local and remote users.• Sharing resources on your network. You can store files in a central location so that you do not have to power up a computer to perform local sharing. In addition, you can share files between Macintosh, Linux, and Windows computers by using the USB drive as a go-between across the systems.• Sharing files such as Word documents, PowerPoint presentations, and text files with remote users.A few common uses are described in the following sections.Share Photos You can create your own central storage location for photos and multimedia. This method eliminates the need to log in to (and pay for) an external photo-sharing site.To share files with your friends and family:1. Insert your USB drive into the USB port on the router either directly or with a USB cable.Computers on your local area network (LAN) can automatically access this USB drive using a web browser or Microsoft Networking.
USB Storage48R6000 WiFi Router 2. If you want to specify read-only access or to allow access from the Internet, see USB Storage Device Network and Access Settings on page 50.Store Files in a Central Location for PrintingThis scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN). This family does not have a print server.• One family member has photos on a Macintosh computer that she wants to print.• The photo-capable color printer is directly attached to a PC, but not shared on the network.• The Mac and PC are not visible to each other on the network.To print photos from a Mac on the printer attached to a PC:• On a Mac, access the USB drive by typing \\readyshare in the address field of a web browser. Then copy the photos to the USB drive.• On a Window computer, use a web browser or Microsoft Networking to copy the files from the USB drive to the computer. Then print the files.Share Large Files over the InternetSending files that are larger than 5 MB can pose a problem for many email systems. The router allows you to share large files such as PowerPoint presentations or .zip files over the Internet. FTP can be used to download shared files from the router.Sharing files with a remote colleague involves the following considerations:• There are two user accounts: admin and guest. The password for admin is the same one that you use to access the router. By default, it is password. The guest user account has no password.• On the FTP site, the person receiving the files uses the guest user account and enters the password. (FTP requires that you type something in the password field.)• Be sure to select the FTP (via Internet) check box in the USB Storage (Advanced Settings) screen. This option supports both downloading and uploading of files. Note: You can enable the HTTP (via Internet) option on the USB Storage (Advanced Settings) screen to share large files. This option supports downloading files only.
USB Storage49 R6000 WiFi RouterView a USB Device Attached to the RouterTo view basic information about the USB storage device:1. Select Basic > ReadySHARE. By default, the Basic radio button is selected, and the screen displays a USB storage device if it is attached to the router USB port.If you logged in to the router before you connected your USB device, you might not see your USB device in this screen. If this happens, log out and then log back in.2. (Optional) To view the files and folders on the USB device, click the network device name or the share name.3. (Optional) To view more detail or to change the USB device settings, click Edit. The USB Storage (Advanced Settings) screen displays. See USB Storage Device Network and Access Settings on page 50.
USB Storage50R6000 WiFi Router USB Storage Device Network and Access SettingsYou can set up the device name, workgroups, and network folders for your USB device. To view or change the USB storage advanced settings:1. Select Advanced > USB Storage > Advanced Settings.2. Specify access to the USB storage device. • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here. The name works only in an operating system that supports NetBIOS, such as Microsoft Windows.• Access Method. Select the check boxes for the access methods that you want. - Network Neighborhood/MacShare. Enabled by default.- HTTP. Enabled by default. You can type http://readyshare.routerlogin.net/shares to access the USB drive.- HTTP (via Internet). Disabled by default. If you enable this feature, remote users can type http://<public IP address/shares> (for example, http://1.1.10.102/shares) or a URL domain name to access the USB drive over the Internet. This feature supports file uploading only.- FTP. Disabled by default.- FTP (via Internet). Disabled by default. If you select this feature, remote users can access the USB drive through FTP over the Internet. This feature supports both downloading and uploading of files.3. If you changed the settings, click Apply.Your changes are saved.
USB Storage51 R6000 WiFi RouterAvailable Network FoldersYou can view or change the network folders on the USB storage device.To view network folders:1. Select Advanced > USB Storage > Advanced Settings.2. Scroll down to the Available Networks Folder section of the screen.• Share Name. If only one device is connected, the default share name is USB_Storage. (Some router models have more than one USB port.)You can click the name, or you can type it in the address field of your web browser. If Not Shared is shown, the default share has been deleted, and no other share for the root folder exists. Click the link to change this setting.• Read Access and Write Access. Show the permissions and access controls on the network folder: All - no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the router.• Folder Name. Full path of the network folder. • Volume Name. Volume name from the storage device (either USB drive or HDD).• Total Space and Free Space. Show the current utilization of the storage device.
USB Storage52R6000 WiFi Router To add a network folder:1. Select Advanced > ReadySHARE.2. Click Edit.3. Click Create Network Folder.If the Add a Network Folder screen does not display, your web browser might be blocking pop-ups. If it is, then change the browser settings to allow pop-ups. 4. In the Folder field, browse and select the folder. 5. Fill in the Share Name field. 6. In the Read Access list and the Write Access list, select the setting that you want.The user name (account name) for All – no password is guest. The password for admin is the same one that is used to log in to the router. By default, it is password.7. Click Apply.The folder is added on the USB device.To edit a network folder:1. Select Advanced > ReadySHARE.2. Click the Edit button.The Edit Network Folder screen displays the same settings shown in the Add a Network Folder screen.3. Change the settings in the fields as needed.4. Click Apply.Your changes are saved.
USB Storage53 R6000 WiFi RouterSpecify Approved USB DevicesFor more security, you can set up the router to share only approved USB devices. To set up approved USB devices:1. Select Advanced > Advanced Setup > USB Settings.2. Click the Approved Devices button. This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices.3. In the Available USB Devices list, select the drive that you want to approve.4. Click Add.5. Select the Allow only approved devices check box.6. Click Apply.Your change takes effect.If you want to work with another USB device, first click the Safely Remove USB Device button for the currently connected USB device. Connect the other USB device, and repeat this process.
5466. ReadySHARE PrinterManage a shared USB printerReadySHARE Printer is compatible with Macs and Windows computers. It lets you connect a USB printer to the router’s USB port, and access it wirelessly. This chapter contains the following sections:• ReadySHARE Printer • USB Control Center Utility For more about ReadySHARE features, visit www.netgear.com/readyshare.
ReadySHARE Printer55 R6000 WiFi RouterReadySHARE PrinterYou can connect a USB printer to the router’s USB port, and share it among Windows and Mac computers on the network. To set up ReadySHARE Printer:1. Connect the USB printer to the router’s USB port with a USB printer cable.2. Install the USB printer driver software on each computer that will share the printer. If you do not have the printer driver, contact the printer manufacturer to find and download the most recent printer driver software.3. On each computer that will share the printer, download the NETGEAR USB Control Center utility. The NETGEAR USB utility has a Mac version and a Windows version, which you can access in two different ways:• From the ReadySHARE Printer area of the page you access through this URL: www.netgear.com/readyshare• From the ReadySHARE tab of the NETGEAR genie app. (See NETGEAR genie App and Mobile genie App on page 18.)Note: You have to install this utility before you can use the ReadySHARE Printer feature. For the ReadySHARE Printer feature to work, this utility has to be running in the background.
ReadySHARE Printer56R6000 WiFi Router 4. Follow the instructions to install the NETGEAR USB Control Center utility.5. Select the language.The first time you access the utility, you are asked to select the printer.
ReadySHARE Printer57 R6000 WiFi Router6. Select the printer and click the Connect button.Once the connection is established, the status changes to Manually connected by xxx.You can click the Disconnect button at any time to release the connection. The status then changes to Available.After you click the Connect button once on each computer in the network, the utility on each of them manages the printing queue and handling. The status of the printer is Available on all of the computers.• When the status is Available, you can use the USB printer.• When the status is Manually connected by xxx, only the xxx computer can use the printer. Other network devices must wait until the xxx computer has released the connection, or until the connection times out (the default time-out value is 30 seconds).
ReadySHARE Printer58R6000 WiFi Router • You can set the value for the default time-out time from the Tools > Control Center - Configuration screen.• The USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router. If you exit the utility, printing does not work.• Some firewall software, such as Comodo, blocks the ReadySHARE Print utility from accessing the USB printer. If you do not see the printer in the utility, you can disable the firewall temporarily to allow the utility to work.7. If your printer supports scanning, make sure that the printer is in the Available state, and click the Network Scanner button. The scanner window opens so you can use the printer for scanning.
ReadySHARE Printer59 R6000 WiFi RouterUSB Control Center UtilityThe USB Control Center utility allows you to control a shared USB device from a computer that is connected to the USB port on your router. The utility allows you to control a printer and a scanner. You have to install the utility on each computer on your network from which you want to control the device. You can download this utility for a Windows or Mac computer at www.netgear.com/landing/en-us/readyshare.aspx.When you launch the USB Control Center Utility, a screen similar to the following displays:Figure 8. NETGEAR USB Control Center utilityThe main screen shows a device icon, the description for this USB device, and its status.Available. The device is available from the computer that you are using.Waiting to Connect. You need to connect to this device from the computer that you are using. If this is the first time you are connecting, you might be prompted to install the device driver.The following menu selections display:• System. Exit the utility.• Tools. Access the Control Center - Configuration screen to set up your shared USB device. See the following section, Control Center Configuration.• About. View details about the USB Control Center software.
ReadySHARE Printer60R6000 WiFi Router Control Center ConfigurationTo use the Control Center Configuration screen:1. Select Tools > Configuration.2. Specify the following settings:• Automatically execute when logging on Windows. Enable this utility to start automatically when you are logged in to Windows.• Timeout. Specify the time-out value for holding the USB resource when it is not in use.• Language. Select the display language for this utility.3. Click OK.Your changes are saved.USB PrinterThe first time you use a printer, click Connect. You might be asked to install the driver for this printer. After the driver is installed, the printer status changes to Available.Note: Some USB printers (for example, HP and Lexmark printers) request that you do not connect the USB cable until you are prompted to do so by the printer driver installation software.If the USB printer is detected and connected automatically, you need to disconnect the printer and wait for the prompt asking you to click Connect.
ReadySHARE Printer61 R6000 WiFi RouterOnce the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers and Faxes window.Figure 9. Printers and Faxes screenThis USB printer is ready. The utility does not need to hold the connection of this USB printer. Once there is any print job for this printer, the USB utility connects to this USB printer automatically and prints. After the print job is done, the printer status returns to the Paused state.Scan with a Multifunction PrinterYou can use the scan feature of a multi-function printer. 1. Make sure that the printer status shows as Available.2. Click the Network Scanner button. This activates the scanner window to perform scans.
6277. SecurityCustomize the Firewall SettingsThis chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections:• Keyword Blocking of HTTP Traffic • Block Services (Port Filtering) • Port Triggering to Open Incoming Ports • Port Forwarding to Permit External Host Communications • How Port Forwarding Differs from Port Triggering • Set Up Port Forwarding to Local Servers • Set Up Port Triggering • Schedule Blocking • Security Event Email Notifications For information about Live Parental Controls, see Parental Controls on page 22.
Security63 R6000 WiFi RouterKeyword Blocking of HTTP TrafficUse keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule.To set up keyword blocking:1. Select Advanced > Security > Block Sites.2. Select one of the keyword blocking options:• Per Schedule. Turn on keyword blocking according to the Schedule screen settings.• Always. Turn on keyword blocking all the time, independent of the Schedule screen.3. In the Keyword field, enter a keyword or domain, click Add Keyword, and click Apply.The Keyword list supports up to 32 entries. Here are some sample entries:• Specify XXX to block http://www.badstuff.com/xxx.html.• Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.• Enter a period (.) to block all Internet browsing access.To delete a keyword or domain:1. Select the keyword you want to delete from the list.2. Click Delete Keyword.3. Click Apply. Your changes are saved.To specify a trusted computer:You can exempt one trusted computer from blocking and logging. The computer you exempt has to have a fixed IP address.1. In the Trusted IP Address field, enter the IP address.2. Click Apply.Your changes are saved.
Security64R6000 WiFi Router Block Services (Port Filtering)Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number. This number appears as the destination port number in the transmitted IP packets. For example, a packet that is sent with the destination port number 80 is an HTTP (web server) request. The service numbers for many common protocols are defined by the Internet Engineering Task Force (IETF at http://www.ietf.org/) and published in RFC1700, “Assigned Numbers.” Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application. Although the router already holds a list of many service port numbers, you are not limited to these choices. You can often determine port number information by contacting the publisher of the application, by asking user groups or newsgroups, or by searching.The Block Services screen lets you add and block specific Internet services by computers on your network. This is called service blocking or port filtering. To add a service for blocking, first determine which port number or range of numbers the application uses. To block services:1. Select Advanced > Security > Block Services.2. Select either Per Schedule or Always.3. If you selected Per Schedule, specify a time period in the Schedule screen.4. Click Add to add a service.
Security65 R6000 WiFi RouterThe Block Services Setup screen displays:5. From the Service Type list, select the application or service to allow or block. The list displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.6. If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select Both.7. Enter the starting and ending port numbers. If the application uses a single port number, enter that number in both fields.8. Select the radio button for the IP address configuration you want to block, and enter the IP addresses. You can block the specified service for a single computer, a range of computers with consecutive IP addresses, or all computers on your network.9. Click Add.Your changes are saved. Port Triggering to Open Incoming PortsSome application servers (such as FTP and IRC servers) send replies to multiple port numbers. Using the port triggering function of your router, you can tell the router to open more incoming ports when a particular outgoing port originates a session.An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you have to also allow incoming traffic on port 113 to reach the originating computer.” Using steps similar to the preceding example, the following sequence shows the effects of the port triggering rule you have defined:
Security66R6000 WiFi Router 1. You open an IRC client program to start a chat session on your computer. 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router.3. Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server. Your router stores the original information, performs Network Address Translation (NAT) on the source address and port, and sends this request message through the Internet to the IRC server. 4. Noting your port triggering rule and having observed the destination port number of 6667, your router creates an additional session entry to send any incoming port 113 traffic to your computer.5. The IRC server sends a return message to your router using the NAT-assigned source port (for example, port 33333) as the destination port. The IRC server also sends an “identify” message to your router with destination port 113.6. Upon receiving the incoming message to destination port 33333, your router checks its session table to determine whether there is an active session for port number 33333. Finding an active session, the router restores the original address information replaced by NAT and sends this reply message to your computer.7. Upon receiving the incoming message to destination port 113, your router checks its session table and learns that there is an active session for port 113, associated with your computer. The router replaces the message’s destination IP address with your computer’s IP address and forwards the message to your computer.8. When you finish your chat session, your router eventually senses a period of inactivity in the communications. The router then removes the session information from its session table, and incoming traffic is no longer accepted on port numbers 33333 or 113.To configure port triggering, you need to know which inbound ports the application needs. Also, you need to know the number of the outbound port that will trigger the opening of the inbound ports. You can usually determine this information by contacting the publisher of the application or the relevant user groups or news groups.Only one computer at a time can use the triggered application.Port Forwarding to Permit External Host CommunicationsIn both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic. You can configure exceptions to this default rule by using the port forwarding feature. A typical application of port forwarding can be shown by reversing the client-server relationship from the previous web server example. In this case, a remote computer’s browser needs to access a web server running on a computer in your local network. Using port forwarding, you can tell the router, “When you receive incoming traffic on port 80 (the standard port number for a web server process), forward it to the local computer at
Security67 R6000 WiFi Router192.168.1.123.” The following sequence shows the effects of the port forwarding rule you have defined:1. The user of a remote computer opens a browser and requests a web page from www.example.com, which resolves to the public IP address of your router. The remote computer composes a web page request message with the following destination information: Destination address. The IP address of www.example.com, which is the address of your router.Destination port number. 80, which is the standard port number for a web server process.The remote computer then sends this request message through the Internet to your router.2. Your router receives the request message and looks in its rules table for any rules covering the disposition of incoming port 80 traffic. Your port forwarding rule specifies that incoming port 80 traffic should be forwarded to local IP address 192.168.1.123. Therefore, your router modifies the destination information in the request message:The destination address is replaced with 192.168.1.123.Your router then sends this request message to your local network.3. Your web server at 192.168.1.123 receives the request and composes a return message with the requested web page data. Your web server then sends this reply message to your router.4. Your router performs Network Address Translation (NAT) on the source IP address, and sends this request message through the Internet to the remote computer, which displays the web page from www.example.com.To configure port forwarding, you need to know which inbound ports the application needs. You usually can determine this information by contacting the publisher of the application or the relevant user groups or news groups.How Port Forwarding Differs from Port TriggeringThe following points summarize the differences between port forwarding and port triggering:• Port triggering can be used by any computer on your network, although only one computer can use it at a time.• Port forwarding is configured for a single computer on your network.• With port triggering, the router does not need to know the computer’s IP address in advance. The IP address is captured automatically.• Port forwarding requires that you specify the computer’s IP address during configuration, and the IP address can never change.• Port triggering requires specific outbound traffic to open the inbound ports, and the triggered ports are closed after a period of no activity.• Port forwarding is always active and does not need to be triggered.
Security68R6000 WiFi Router Set Up Port Forwarding to Local ServersThe port forwarding feature lets you allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.Use the Port Forwarding/Port Triggering screen to configure the router to forward specific incoming protocols to computers on your local network. In addition to servers for specific applications, you can also specify a default DMZ server to which all other incoming protocols are forwarded.Before you start, determine which type of service, application, or game you want to provide, and the local IP address of the computer that will provide the service. The server computer has to always have the same IP address.To ensure that your server computer always has the same IP address, use the reserved IP address feature of your product. See Address Reservation on page 38.To forward specific incoming protocols:1. Select Advanced > Advanced Setup > Port Forwarding/Port Triggering.2. Leave the Port Forwarding radio button selected as the service type.3. In the Service Name list, select the service name.If the service does not appear in the list, see Add a Custom Service on page 684. Fill in the Server IP Address field5. Click Add.The service appears in the list on the Port Forwarding screen.Add a Custom ServiceTo define a service, game, or application that does not appear in the Service Name list, first determine which port number or range of numbers the application uses. You can usually determine this information by contacting the publisher of the application or user groups or news groups. When you have the port number information, follow these steps.
Security69 R6000 WiFi RouterTo add a custom service:1. Select Advanced > Advanced Setup > Port Forwarding/Port Triggering.2. Select the Port Forwarding radio button as the service type.3. Click the Add Custom Service button.4. In the Service Name field, enter a descriptive name. 5. In the Service Type field, select the protocol. If you are unsure, select TCP/UDP.6. In the Eternal Starting Port field, enter the beginning port number. • If the application uses a single port, enter the same port number in the Ending Port field.• If the application uses a range of ports, enter the ending port number of the range in the External Ending Port field.7. Fill in the Internal IP address field or select the radio button from the list of currently attached devices.8. Click Apply. The service appears in the list in the Port Forwarding/Port Triggering screen.Edit or Delete a Port Forwarding EntryTo edit or delete a port forwarding entry:1. Select Advanced > Advanced Setup > Port Forwarding/Port Triggering.2. Select the Port Forwarding radio button as the service type3. In the table, select the radio button next to the service name.4. Click Edit Service or Delete Service.Application Example: Make a Local Web Server PublicIf you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.
Security70R6000 WiFi Router To make a local web server public:1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33. 2. In the Port Forwarding/Port Triggering screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web servers.3. (Optional) Register a host name with a Dynamic DNS service, and configure your router to use the name. To access your web server from the Internet, a remote user has to know the IP address that your ISP assigned. However, if you use a Dynamic DNS service, the remote user can reach your server by a user-friendly Internet name, such as mynetgear.dyndns.org.Set Up Port TriggeringPort triggering is a dynamic extension of port forwarding that is useful in these cases:• More than one local computer needs port forwarding for the same application (but not simultaneously).• An application needs to open incoming ports that are different from the outgoing port.When port triggering is enabled, the router monitors outbound traffic looking for a specified outbound “trigger” port. When the router detects outbound traffic on that port, it remembers the IP address of the local computer that sent the data. The router then temporarily opens the specified incoming port or ports and forwards incoming traffic on the triggered ports to the triggering computer. Port forwarding creates a static mapping of a port number or range to a single local computer. Port triggering can dynamically open ports to any computer that needs them and can close the ports when they are no longer needed.Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP).To configure port triggering, you need to know which inbound ports the application needs, and the number of the outbound port that will trigger the opening of the inbound ports. You can usually determine this information by contacting the publisher of the application or user groups or news groups.
Security71 R6000 WiFi RouterTo enable port triggering: 1. Select Advanced > Advanced Setup > Port Forwarding/Port Triggering.2. Select the Port Triggering radio button.3. Clear the Disable Port Triggering check box.Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information you added to the router is retained even though it is not used.4. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls the inactivity timer for the designated inbound ports. The inbound ports close when the inactivity time expires. This is required because the router cannot be sure when the application has terminated.To add a port triggering service:1. On the Port Triggering screen, click Add Service.2. In the Service Name field, type a descriptive service name. 3. In the Service User list, select Any, or select Single address and enter the IP address of one computer.
Security72R6000 WiFi Router • Any (the default), allows any computer on the Internet to use this service. • Single address restricts the service to a particular computer. 4. Select the service type, either TCP or UDP or both (TCP/UDP). If you are not sure, select TCP/UDP.5. In the Triggering Port field, enter the number of the outbound traffic port that will cause the inbound ports to be opened. 6. Enter the inbound connection port information in the Connection Type, Starting Port, and Ending Port fields.7. Click Apply.The service appears in the Port Triggering Portmap Table. 8. Make sure that you enable port triggering so that the service that you added will be used.Schedule BlockingYou can specify the days and time that you want to block Internet access.To schedule blocking:1. Select Advanced > Security > Schedule.2. Set up the schedule for blocking keywords and services.• Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days. • Time of Day to Block. Select a start and end time in 24-hour format, or select All Day for 24-hour blocking. 3. Select your time zone from the list. If you use daylight savings time, select the Automatically adjust for daylight savings time check box. 4. Click Apply. Your settings are saved.
Security73 R6000 WiFi RouterSecurity Event Email NotificationsTo receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications:1. Select Advanced > Security > E-mail.2. Select the Turn Email Notification On check box.3. In the Your Outgoing Mail Server field, enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration screen of your email program. If you leave this field blank, log and alert messages are not sent.4. Enter the email address to which logs and alerts are sent in the Send to This Email Address field. This email address is also used for the From address. If you leave this field blank, log and alert messages are not sent.5. If your outgoing email server requires authentication, select the My Mail Server requires authentication check box. Fill in the User Name and Password fields for the outgoing email server.6. (Optional) Select the Send Alerts Immediately check box.Email alerts are sent immediately when someone attempts to visit a blocked site.7. (Optional) Fill in the fields in the Send logs according to this schedule section of the screen.Logs are sent automatically. If the log fills up before the specified time, the log is emailed. After the log is sent, the log is cleared from the router memory. If the router cannot email the log file, the log buffer might fill up. In this case, the router overwrites the log and discards its contents.8. Click Apply.Your settings are saved.
7488. AdministrationManage your networkThis chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections:• Upgrade the Router Firmware • View Router Status • View Logs of Web Access or Attempted Web Access • Manage the Configuration File • Change the Password • Password Recovery For information about upgrading or checking the status of your router over the Internet, see Remote Management on page 95. For information about monitoring Internet traffic, see Traffic Meter on page 106
Administration75 R6000 WiFi RouterUpgrade the Router FirmwareThe router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.You can use the Check button on the Router Update screen to check if new firmware is available, and to update your product. To check for new firmware and update your router:1. Select Advanced > Administration > Router Update. Click Check2. Click Check.The router finds new firmware information if any is available.3. Click Yes.The router locates the firmware you downloaded (the file ends in .img) and begins the update. WARNING!When uploading firmware to the router, do not interrupt the web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware.When the upload is complete, your router restarts. The upgrade process typically takes about 1 minute. Read the new firmware release notes to determine whether you need to reconfigure the router after upgrading.
Administration76R6000 WiFi Router View Router StatusTo view router status and usage information:Select Advanced Home or select Administration > Router Status. Router InformationHardware Version. The router model.Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.GUI Language Version. The localized language of the user interface.LAN Port.• MAC Address. The Media Access Control address. This is the unique physical address used by the Ethernet (LAN) port of the router. • IP Address. The IP address used by the Ethernet (LAN) port of the router. The default is 192.168.1.1.• DHCP. Identifies whether the router’s built-in DHCP server is active for devices on the LAN.Internet PortMAC Address. The Media Access Control address, which is the unique physical address used by the Internet (WAN) port of the router.IP Address. The IP address used by the Internet (WAN) port of the router. If no address is shown or the address is 0.0.0, the router cannot connect to the Internet.
Administration77 R6000 WiFi RouterConnection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP.IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the router. Domain Name Server. The Domain Name Server addresses used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.Show Statistics ButtonTo view statistics:1. Select Advanced Home or select Administration > Router Status. 2. In the Internet Provider (WAN) Setup pane, click the Show Statistics button.The following information is displayed:System Up Time. The time elapsed since the router was last restarted.Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the screen displays:• Status. The link status of the port.• TxPkts. The number of packets transmitted on this port since reset or manual clear.• RxPkts. The number of packets received on this port since reset or manual clear.• Collisions. The number of collisions on this port since reset or manual clear.• Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports.• Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports.• Up Time. The time elapsed since this port acquired the link.• Poll Interval. The interval at which the statistics are updated in this screen. To change the polling frequency, enter a time in seconds in the Poll Interval field and click Set Interval. To stop the polling entirely, click Stop.
Administration78R6000 WiFi Router Connection Status ButtonTo view the Internet connection status:1. Select Advanced Home or select Administration > Router Status. 2. In the Internet Connection pane, click the Connection Status button. The following information displays:• IP Address. The IP address that is assigned to the router.• Subnet Mask. The subnet mask that is assigned to the router.• Default Gateway. The IP address for the default gateway that the router communicates with.• DHCP Server. The IP address for the Dynamic Host Configuration Protocol server that provides the TCP/IP configuration for all the computers that are connected to the router.• DNS Server. The IP address of the Domain Name Service server that provides translation of network names to IP addresses.• Lease Obtained. The date and time when the lease was obtained.• Lease Expires. The date and time that the lease expires.Click the Release button to return the status of all items to 0. Click the Renew button to refreshes the items. Click the Close Window button to close the Connection Status screen.Wireless Settings (2.4 GHz and 5 GHz)The following settings are displayed:Name (SSID). The wireless network name (SSID) that the router uses.
Administration79 R6000 WiFi RouterRegion. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world.Channel. The operating channel of the wireless port being used. The default channel is Auto. When Auto is selected, the router finds the best operating channel available. Channels 1, 6, and 11 do not interfere with each other. Mode. The wireless communication mode: For 2.4 GHz, Up to 54 Mbps, Up to 145 Mbps (default), Up to 300 Mbps. For 5 GHz, Up to 200 Mbps, Up to 433 Mbps (default) at 5GHz.Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the WiFi LED on the front panel is off.Broadcast Name. Indicates whether the router is broadcasting its SSID.Wireless Isolation. Wireless isolation prevents wireless clients from communicating with each other when they join the wireless network.Wi-Fi Protected Setup. Indicates whether WPS is configured for this network.View Logs of Web Access or Attempted Web AccessThe log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user.To view logs:Select Advanced > Administration > Logs.The log screen shows the following information:• Date and time. The date and time the log entry was recorded.• Source IP. The IP address of the initiating device for this log entry.
Administration80R6000 WiFi Router • Target address. The name or IP address of the website or news group visited or to which access was attempted.• Action. Whether the access was blocked or allowed.To refresh the log screen, click the Refresh button.To clear the log entries, click the Clear Log button.To email the log immediately, click the Send Log button.Manage the Configuration FileThe configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.Back Up SettingsTo back up the router’s configuration settings:1. Select Advanced > Administration > Backup Settings.2. Click Backup Settings.A copy of the current settings is saved.3. Choose a location to store the .cfg file that is on a computer on your network.Restore Configuration SettingsTo restore configuration settings that you backed up:1. Click the Browse button to find the cfg file. 2. Click the Restore button.The files is uploaded to the router.The router reboots.
Administration81 R6000 WiFi RouterWARNING!Do not interrupt the reboot process.Erase the Current Configuration SettingsYou can use the Erase button to erase the configuration and restore the factory default settings. You might want to do this if you move the router to a different network or if you changed the password and have forgotten what it is. (The default password is on the product label.)You can also use the Reset button on the back of the router to erase the configuration and restore the factory settings. (See Factory Settings on page 119),.To erase the configuration settings:Click the Erase button.The factory default settings are restored. The user name is admin, the password to password, and the LAN IP address is 192.168.1.1. DHCP is enabled.Change the PasswordThis feature let you change the default password that is used to log in to the router with the user name admin. This is not the same as changing the password for wireless access. The label on the bottom of your router shows your unique wireless network name (SSID) and password for wireless access (see Label on page 11).To set the password for the user name admin:1. Select Advanced > Administration > Set Password.2. On the Set Password screen, type the old password, and type the new password twice.3. If you want to be able to recover the password, select the Enable Password Recovery check box.4. Click Apply.Your changes take effect.
Administration82R6000 WiFi Router Password RecoveryNETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.To set up password recovery:1. Select Advanced > Administration > Set Password.2. Select the Enable Password Recovery check box.3. Select two security questions, and provide answers to them.4. Click Apply.Your changes are saved.To recover your password:1. In the address field of your browser, type www.routerlogin.net.A login window displays. 2. Click Cancel.If password recovery is enabled, you are prompted to answer two security questions.3. Enter the saved answers to the security questions.
8399. Advanced SettingsSetting up unique situationsThis chapter describes the advanced features of your router. Networking knowledge is needed to implement some of these features. This chapter includes the following sections:• Advanced Wireless Settings • Wireless Access Point (AP) • Wireless Distribution System (WDS) • Dynamic DNS • Static Routes • Remote Management • Universal Plug and Play • IPv6 • Traffic Meter For information about the Approve USB feature, see Specify Approved USB Devices on page 53.
Advanced Settings84R6000 WiFi Router Advanced Wireless SettingsYou can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list.The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only. Do not change these settings unless you have a specific reason to do so.Control the Wireless RadioBy default, the wireless radio is enabled so that you can connect wirelessly to the router. You can turn the wireless radio on or off in the Advanced Wireless Settings screen or by using the WiFi On/Off button on the router front panel. When the wireless radio is off, you can still use an Ethernet cable for a LAN connection to the routerTo turn the wireless radio on or off:1. Select Advanced > Advanced Setup > Wireless Settings.By default, the Enable Wireless Router Radio check box is selected.2. Select or clear the Enable Wireless Router Radio check box.If you clear this check box, this turns off the WiFi feature of the wireless router. 3. (Optional) Select the Turn off wireless signal by schedule check box and fill in the fields to specify the times when you do not need a wireless connection. For example, you could turn off the wireless signal for the weekend if you leave town.4. Click Apply.Your changes take effect.
Advanced Settings85 R6000 WiFi RouterSet Up a Wireless ScheduleYou can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.To configure and enable the wireless schedule:1. Select Advanced > Advanced Setup > Wireless Settings.The Advanced Wireless Settings screen displays.2. Click the Add a new period button.The screen adjusts:3. Use the menus, radio buttons, and check boxes to set up a period during which you want the wireless signal to be turned off.4. Click the Apply button.The Advanced Wireless Settings screen displays.5. Select the Turn off wireless signal by schedule check box to activate the schedule.6. Click the Apply button.View or Change WPS SettingsTo specify WPS Settings:1. Select Advanced > Advanced Setup > Wireless Settings.The Router’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Vista Windows computer) to configure the router’s wireless settings through WPS. 2. (Optional) Select or clear the Disable Router’s PIN check box.The PIN function might temporarily be disabled when the router detects suspicious attempts to break into the router’s wireless settings by using the router’s PIN through
Advanced Settings86R6000 WiFi Router WPS. You can manually enable the PIN function by clearing the Disable Router’s PIN check box.3. (Optional) Select or clear the Keep Existing Wireless Settings check box.By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected.If you clear this check box, the next time a new wireless client uses WPS to connect to the router, the router wireless settings change to an automatically generated random SSID and security key. 4. Click Apply.Your changes are saved.Set Up a Wireless Access List by MAC AddressYou can set up a list of computers and wireless devices that are allowed to join the wireless network. This list is based on the unique MAC address of each computer and device.Each network device has a MAC address, which is a unique 12-character physical address, containing the hexadecimal characters 0–9, a–f, or A–F only, and separated by colons (for example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the label of the wireless card or network interface device. If you do not have access to the label, you can display the MAC address using the network configuration utilities of the computer. You might also find the MAC addresses in the Attached Devices screen.To restrict access based on MAC addresses:1. Select Advanced > Advanced Setup > Wireless Settings.2. Click the Setup Access List button.3. Click Add.The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses.4. If the computer or device you want is in the Available Wireless Cards list, select that radio button; otherwise, type a name and the MAC address. You can usually find the MAC address on the bottom of the wireless device.
Advanced Settings87 R6000 WiFi RouterTip: You can copy and paste the MAC addresses from the Attached Devices screen into the MAC Address field of this screen. To do this, use each wireless computer to join the wireless network. The computer should then appear in the Attached Devices screen.5. Click Add. The screen changes back to the list screen. 6. Add each computer or device you want to allow to connect wirelessly.7. Select the Turn Access Control On check box.8. Click Apply.To edit a wireless device or delete it from the access list:1. Select Advanced > Advanced Setup > Wireless Settings.The Advanced Wireless Settings screen displays.2. In the table, select the radio button next to the wireless device that you want to edit or delete.3. Do one of the following:• Click the Edit button.The Edit Wireless Card screen displays.a. Edit the address information.b. Click the Accept button.• Click the Delete button.The address is removed from the table.Wireless Access Point (AP)You can set up the router to run as an access point (AP) on the same local network as another router.To set up the router as an AP:1. Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router.Cable this port to a LAN porton the other router2. Select Advanced > Advanced Setup > Wireless Settings.
Advanced Settings88R6000 WiFi Router 3. Select the Enable Access Point Mode check box. The AP Mode section of the screen expands.4. Select the check box for the IP address setting that you want to use:• Get an IP address dynamically from the other router. The other router on the network assigns an IP address to this router while this router is in AP mode.• Fixed IP address (not recommended). Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode. Using this option effectively requires advanced network experience.Note: If the other router or gateway in your network also has wireless capability, NETGEAR recommends that you use wireless settings on your router that are different from those on the other router or gateway to avoid interference. You could also disable the wireless radio on the other router or gateway and use your router only for wireless client access.5. Click the Apply button.The IP address of the router changes, and you are disconnected. To reconnect, close and restart your web browser, and type http://www.routerlogin.net.
Advanced Settings89 R6000 WiFi RouterWireless Distribution System (WDS)You can set the router up to be used as a wireless base station or a wireless repeater in a wireless distribution system (WDS). A WDS lets you expand a wireless network through multiple access points. A wireless base station connects to the Internet, can have wired and wireless clients, and sends its wireless signal to an access point that functions as a wireless repeater. A wireless repeater can also have wired and wireless clients, but connects to the Internet through the wireless base station. The following figure shows a wireless repeating scenario.RepeaterBase station access pointaccess pointFigure 10. Wireless repeating scenarioNote: To use the wireless repeating function, you need to select None as the security option in the Wireless Settings screen, and you cannot select Auto Channel.Wireless base station. The router acts as the parent access point, that bridges traffic to and from the child repeater access point. The base station also handles wireless and wired local computers. To configure this mode, you have to know the MAC addresses of the child repeater access point. Often, the MAC address is on the product label.Wireless repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you have to know the MAC address of the remote parent access point. The router is always in dual-band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band. However, if you enable the wireless base
Advanced Settings90R6000 WiFi Router station in either radio band and use the other radio band as a wireless router or wireless base station, dual-band concurrent mode is not affected.For you to set up a wireless network with WDS, both access points have to meet the following conditions:• Both access points have to use the same SSID, wireless channel, and encryption mode.• Both access points have to be on the same LAN IP subnet. That is, all of the access point LAN IP addresses are in the same network.• All LAN devices (wired and wireless computers) are configured to operate in the same LAN network address range as the access points.Set Up the Base Station The wireless repeating function works only in hub and spoke mode. The units cannot be daisy-chained. You have to know the wireless settings for both units. You have to know the MAC address of the remote unit. First, set up the base station, and then set up the repeater.To set up the base station:1. Set up both units with the same wireless settings.The SSID and mode need to be the same and the wireless security option has to be set to None. (See Basic Wireless Settings on page 24.)2. Select Advanced > Advanced Setup > Wireless Repeating Function.3. Select the Enable Wireless Repeating Function check box.4. Select the Wireless Base Station radio button.5. (Optional) Select the Disable Wireless Client Association check box to prevent wireless clients from associating with the base station and allowing LAN client associations only. You can leave the check box cleared if you prefer wireless clients to be able to associate with the base stations.
Advanced Settings91 R6000 WiFi Router6. In the Repeater MAC Address 1 through 4 fields, enter the MAC addresses for the access points that should function as repeaters.If your router is the base station, it can function as the “parent” for up to four other access points.7. Click the Apply button. Your changes are saved.Set Up a RepeaterUse a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station.Note: If you are using the router as the base station with a non-NETGEAR router as the repeater, you might need to change more configuration settings. In particular, you should disable the DHCP server function on the access point that is the repeater.To configure the router as a repeater:1. Log in to the router that will be the repeater. 2. Select Basic > Wireless Settings and verify that the wireless settings match the base unit exactly. The wireless security option has to be set to WEP or None.3. Select Advanced > Wireless Repeating Function.4. Select the Enable Wireless Repeating Function check box.5. Select the Wireless Repeater radio button.6. Fill in the Repeater IP Address field.
Advanced Settings92R6000 WiFi Router This IP address has to be in the same subnet as the base station, but different from the LAN IP address of the base station.7. (Optional) Select the Disable Wireless Client Association check box to prevent wireless clients from associating with the repeater and allowing LAN client associations only.You can leave the check box cleared if you prefer wireless clients to be able to associate with the repeater.8. In the Base Station MAC Address field, enter the MAC addresses for the access point that should function as the base station.9. Click Apply.Your changes are saved.10. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the router can connect to the Internet or share files and printers with any other computer or server connected to the other access point.Dynamic DNSIf your Internet service provider (ISP) gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you do not know in advance what your IP address will be, and the address can change frequently. In this case, you can use a commercial Dynamic DNS service. This type of service lets you register your domain to their IP address and forwards traffic directed at your domain to your frequently changing IP address.If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.Your router contains a client that can connect to the Dynamic DNS service provided by DynDNS.org. First visit their website at http://www.dyndns.org and obtain an account and host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org.
Advanced Settings93 R6000 WiFi RouterTo set up Dynamic DNS:1. Select Advanced > Advanced Setup > Dynamic DNS.2. Register for an account with one of the Dynamic DNS service providers whose URLs are in the Service Provider list. For example, for DynDNS.org, select www.dyndns.org.3. Select the Use a Dynamic DNS Service check box. 4. Select the URL of your Dynamic DNS service provider. 5. Type the host name (or domain name) that your Dynamic DNS service provider gave you.6. Type the user name for your Dynamic DNS account. This is the name that you use to log in to your account, not your host name.7. Type the password (or key) for your Dynamic DNS account. 8. Click Apply.Your changes are saved.Static RoutesStatic routes provide more routing information to your router. Typically, you do not need to add static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network.As an example of when a static route is needed, consider the following case:• Your primary Internet access is through a cable modem to an ISP.• You have an ISDN router on your home network for connecting to the company where you are employed. This router’s address on your LAN is 192.168.1.100.• Your company’s network address is 134.177.0.0.When you first configured your router, two implicit static routes were created. A default route was created with your ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses. With this configuration, if you attempt to access a device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the request is likely to be denied by the company’s firewall.
Advanced Settings94R6000 WiFi Router In this case you have to define a static route, telling your router that 134.177.0.0 should be accessed through the ISDN router at 192.168.1.100. In this example:• The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses. • The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at 192.168.1.100. • A metric value of 1 works because the ISDN router is on the LAN. • Private is selected only as a precautionary security measure in case RIP is activated.To set up a static route:1. Select Advanced > Advanced Setup > Static Routes.2. Click Add.3. In the Route Name field, type a name for this static route (for identification purposes only.) 4. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 5. Select the Active check box to make this route effective. 6. Type the IP address of the final destination. 7. Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. 8. Type the gateway IP address, which has to be on the same LAN segment as the router. 9. Type a number from 1 through 15 as the metric value. This value represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. 10. Click the Apply button.The static route is added. To edit or delete a static route:1. Select Advanced > Advanced Setup > Static Routes.The Static Routes screen displays.2. In the table, select the radio button next to the route that you want to edit or delete.3. Do one of the following:
Advanced Settings95 R6000 WiFi Router• Click the Edit button.The Static Routes screen adjusts.a. Edit the route information.b. Click the Apply button.• Click the Delete button.The route is removed from the table.Remote ManagementThe remote management feature lets you access your router over the Internet to view or change its settings.Note: Be sure to change the router default login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change the Password on page 81.To set up remote management:1. Select Advanced > Advanced Setup > Remote Management. 2. Select the Turn Remote Management On check box.3. Under Allow Remote Access By, specify the external IP addresses to be allowed to access the router’s remote management.Note: For enhanced security, restrict access to as few external IP addresses as practical.
Advanced Settings96R6000 WiFi Router • To allow access from a single IP address on the Internet, select Only This Computer. Enter the IP address that will be allowed access. • To allow access from a range of IP addresses on the Internet, select IP Address Range. Enter a beginning and ending IP address to define the allowed range. • To specify IP addresses, select IP Address List and type in the allowed IP addresses. • To allow access from any IP address on the Internet, select Everyone. 4. Specify the port number for accessing the web management interface.Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number from 1024 to 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP.5. Click the Apply button.Your changes take effect.6. When you access your router from the Internet, type your router’s WAN IP address into your browser’s address or location field followed by a colon (:) and the custom port number. For example, if your external address is 134.177.0.123 and you use port number 8080, enter http://134.177.0.123:8080 in your browser.Universal Plug and PlayUniversal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance (a feature in Windows XP), you should enable UPnP.To turn on Universal Plug and Play:1. Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. 2. Select the Turn UPnP On check box.
Advanced Settings97 R6000 WiFi RouterBy default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control the resources, such as port forwarding (mapping), of the router.3. Type the advertisement period in minutes.The advertisement period specifies how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of additional network traffic. Longer durations can compromise the freshness of the device status, but can significantly reduce network traffic.4. Type the advertisement time to live in hops.The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. The time to live hop count is the number of steps a broadcast packet is allowed to propagate for each UPnP advertisement before it disappears. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value.5. Click the Apply button.The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.6. Optional) To refresh the information in the UPnP Portmap Table, click the Refresh button.IPv6You can use this feature to set up an IPv6 Internet connection type if genie does not detect it automatically.To set up an IPv6 Internet connection type:1. Select Advanced > Advanced Setup > IPv6.2. In the Internet Connection Type list, select the IPv6 connection type. Your Internet service provider (ISP) can provide this information.• If your ISP did not provide details, you can select IPv6 Tunnel.
Advanced Settings98R6000 WiFi Router • If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.• If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select Auto Config.For more detailed information about Internet connection types, see the following sections.3. Click the Apply button.Your changes take effect.Requirements for Entering IPv6 AddressesIPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. Any four-digit group of zeroes within an IPv6 address can be reduced to a single zero or altogether omitted.The following errors invalidate an IPv6 address:• More than eight groups of hexadecimal quartets• More than four hexadecimal characters in a quartet• More than two colons in a rowAuto DetectTo set up an IPv6 Internet connection through auto detection:1. Select Advanced > Advanced Setup > IPv6.The IPv6 screen displays.2. In the Internet Connection Type list, select Auto Detect.The screen adjusts:The router automatically detects the information in the following fields:• Connection Type. This field indicates the connection type that is detected.
Advanced Settings99 R6000 WiFi Router• Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.• Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.3. Specify how the router assigns IPv6 addresses to the devices on your home network (the LAN) by selecting one of the following radio buttons:• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.• Auto Config. This is the default setting.4. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.If you do not specify an ID here, the router generates one automatically from its MAC address.5. Click the Apply button.IPv6 Auto ConfigTo set up an IPv6 Internet connection through auto configuration:1. Select Advanced > Advanced Setup > IPv6.The IPv6 screen displays.2. In the Internet Connection Type list, select Auto Config.The screen adjusts:The router automatically detects the information in the following fields:
Advanced Settings100R6000 WiFi Router • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.• Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.3. (Optional) In the DHCP User Class (If Required) field, enter a host name.Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here.4. (Optional) In the Domain Name (If Required) field, enter a domain name.You can type the domain name of your IPv6 ISP. (Do not enter the domain name for the IPv4 ISP here.) For example, if your ISP’s mail server is mail.xxx.yyy.zzz, you would type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. (For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.)5. Specify how the router assigns IPv6 addresses to the devices on your home network (the LAN) by selecting one of the following radio buttons:• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.• Auto Config. This is the default setting.6. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.If you do not specify an ID here, the router generates one automatically from its MAC address.7. Click the Apply button.IPv6 6to4 TunnelThe remote relay router is the router to which your router creates the 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.To set up an IPv6 Internet connection by using a 6to4 tunnel:1. Select Advanced > Advanced Setup > IPv6.The IPv6 screen displays.2. In the Internet Connection Type list, select 6to4 Tunnel.
Advanced Settings101 R6000 WiFi RouterThe screen adjusts:The router automatically detects the information in the following fields:• Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.• Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.3. Configure the remote 6to4 relay router settings by selecting one of the following buttons:• Auto. Your router uses any remote relay router that is available on the Internet. This is the default setting.• Static IP Address. Enter the static IPv4 address of the remote relay router. This address is usually provided by your IPv6 ISP.4. Specify how the router assigns IPv6 addresses to the devices on your home network (the LAN) by selecting one of the following radio buttons:• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.• Auto Config. This is the default setting.5. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.If you do not specify an ID here, the router generates one automatically from its MAC address.6. Click the Apply button.IPv6 Pass ThroughIn pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.
Advanced Settings102R6000 WiFi Router To set up a pass-through IPv6 Internet connection:1. Select Advanced > Advanced Setup > IPv6.The IPv6 screen displays.2. In the Internet Connection Type list, select Pass Through.The screen adjusts, but no additional fields display.3. Click the Apply button.IPv6 FixedTo set up a pass-through IPv6 Internet connection:1. Select Advanced > Advanced Setup > IPv6.The IPv6 screen displays.2. Select Fixed from the menu.The screen adjusts:3. Configure the fixed IPv6 addresses for the WAN connection.The following fields are included in this screen:• IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface.• Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway, which is supposed to be on the router’s WAN interface.• Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router.• Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router.
Advanced Settings103 R6000 WiFi RouterNote: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen. (See Internet Setup on page 20.)4. Specify how the router assigns IPv6 addresses to the devices on your home network (the LAN) by selecting one of the following radio buttons:• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.• Auto Config. This is the default setting.5. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface.If you do not specify an ID here, the router generates one automatically from its MAC address.6. Click the Apply button.IPv6 DHCPTo set up an IPv6 Internet connection with a DHCP server:1. Select Advanced > Advanced Setup > IPv6.The IPv6 screen displays.2. In the Internet Connection Type list, select DHCP.The screen adjusts:The router automatically detects the information in the following fields:• Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Advanced Settings104R6000 WiFi Router • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.3. (Optional) In the DHCP User Class (If Required) field, enter a host name.Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here.4. (Optional) In the Domain Name (If Required) field, enter a domain name.You can type the domain name of your IPv6 ISP. (Do not enter the domain name for the IPv4 ISP here.) For example, if your ISP’s mail server is mail.xxx.yyy.zzz, you would type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. (For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.)5. Specify how the router assigns IPv6 addresses to the devices on your home network (the LAN) by selecting one of the following radio buttons:• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.• Auto Config. This is the default setting.6. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.If you do not specify an ID here, the router generates one automatically from its MAC address.7. Click the Apply button.IPv6 PPPoETo set up a PPPoE IPv6 Internet connection:1. Select Advanced > Advanced Setup > IPv6.The IPv6 screen displays.2. In the Internet Connection Type list, select PPPoE.
Advanced Settings105 R6000 WiFi RouterThe screen adjusts: The router automatically detects the information in the following fields:• Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.• Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.3. In the Login fields, enter the login information for the ISP connection.This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, then you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field.4. In the Password field, enter the password for the ISP connection.5. In the Service Name name field, enter a service name.If your ISP did not provide a service name, leave this field blank.Note: The default setting of the Connection Mode field is Always on to provide a steady IPv6 connection. The router never terminates the connection. If the connection is terminated, for example, when the modem is turned off, the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again.6. Specify how the router assigns IPv6 addresses to the devices on your home network (the LAN) by selecting one of the following radio buttons:
Advanced Settings106R6000 WiFi Router • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.• Auto Config. This is the default setting.7. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.If you do not specify an ID here, the router generates one automatically from its MAC address.8. Click the Apply button.Traffic MeterTraffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume.To monitor Internet traffic:1. Click Advanced > Advanced Setup > Traffic Meter.Scroll to view more settings2. Select the Enable Traffic Meter check box.3. (Optional) Control the volume of Internet traffic.You can use either the traffic volume control feature or the connection time control feature to do this.• Select the Traffic volume control by radio button and then select one of the following options:- No Limit. No restriction is applied when the traffic limit is reached.- Download only. The restriction is applied to incoming traffic only.- Both Directions. The restriction is applied to both incoming and outgoing traffic.• Select the Connection time control radio button and enter the allowed hours in the Monthly limit field.
Advanced Settings107 R6000 WiFi Router4. (Optional) If your ISP charges an amount of extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field.5. In the Traffic Counter section, set the traffic counter to begin at a specific time and date.If you want the traffic counter to start immediately, click the Restart Counter Now button.6. In the Traffic Control section, specify whether the router should issue a warning message before the monthly limit of Mbytes or hours is reached. By default, the value is 0 and no warning message is issued. You can select one of the following to occur when the limit is attained:• The Internet LED flashes green or amber. • The Internet connection is disconnected and disabled.7. Click the Apply button.The Internet Traffic Statistics section helps you to monitor the data traffic.Click the Refresh button to update the Traffic Statistics section.Click the Traffic Status button to display more information about the data traffic on your router and to change the poll interval.
1081010. TroubleshootingThis chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.This chapter contains the following sections:• Quick Tips • Troubleshoot with the LEDs • Cannot Log In to the Router • Cannot Access the Internet • Changes Not Saved • Wireless Connectivity • Troubleshoot Your Network Using the Ping Utility
Troubleshooting109 R6000 WiFi RouterQuick TipsThis section describes tips for troubleshooting some common problems.Sequence to Restart Your NetworkWhen you need to restart your network, follow this sequence:1. Turn off and unplug the modem. 2. Turn off the router.3. Plug in the modem and turn it on. Wait 2 minutes.4. Turn on the router and wait 2 minutes.Check Ethernet Cable ConnectionsIf your device does not power on, make sure that the Ethernet cables are securely plugged in. • The Internet LED on the router is on if the Ethernet cable connecting the router and the modem is plugged in securely and the modem and router are turned on. • For each powered-on computer connected to the router by an Ethernet cable, the corresponding numbered router LAN port LED is on. Wireless SettingsMake sure that the wireless settings in the computer and router match exactly. • For a wirelessly connected computer, the wireless network name (SSID) and wireless security settings of the router and wireless computer need to match exactly. • If you set up an access list in the Advanced Wireless Settings screen, you have to add each wireless computer’s MAC address to the router’s access list.Network SettingsMake sure that the network settings of the computer are correct. • Wired and wirelessly connected computers need to have network (IP) addresses on the same network as the router. The simplest way to do this, is to configure each computer to obtain an IP address automatically using DHCP. • Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the Attached Devices screen.
Troubleshooting110R6000 WiFi Router Troubleshoot with the LEDsAfter you turn on power to the router, the following sequence of events should occur:1. When power is first applied, verify that the Power/Test LED is lit.2. Verify that the Power/Test LED turns amber within a few seconds, indicating that the self-test is running.3. After approximately 30 seconds, verify the following:• The Power/Test LED is solid green.• The Internet LED is lit.• A numbered Ethernet port LED is lit for any local port that is connected to a computer. This indicates that a link has been established to the connected device.The LEDs on the front panel of the router can be used for troubleshooting.Power/Test LED Is Off or Blinking• Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12V DC, 5A power adapter that NETGEAR supplied for this product.• If the Power/Test LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware. If the error persists, you have a hardware problem. For recovery instructions, or help with a hardware problem, contact technical support at www.netgear.com/support.Power/Test LED Stays AmberWhen the router is turned on, the Power/Test LED turns amber for about 20 seconds and then turns green. If the LED does not turn green, the router has a problem.If the Power/Test LED is still amber 1 minute after you turn on power to the router:1. Turn off the power and then turn it back on to see if the router recovers.2. Press and hold the Reset button to return the router to its factory settings. See Troubleshoot Your Network Using the Ping Utility on page 116.If the error persists, you might have a hardware problem. Contact technical support at www.netgear.com/support.
Troubleshooting111 R6000 WiFi RouterLEDs Never Turn OffWhen the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router.If all LEDs are still on 1 minute after power-up:• Cycle the power to see if the router recovers.• Press and hold the Reset button to return the router to its factory settings. For more information, see Troubleshoot Your Network Using the Ping Utility on page 116.If the error persists, you might have a hardware problem. Contact technical support at www.netgear.com/support.Internet or Ethernet Port LEDs Are OffIf either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following:• Make sure that the Ethernet cable connections are secure at the router and at the modem or computer.• Make sure that power is turned on to the connected modem or computer.• Be sure that you are using the correct cable.When connecting the router’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable.Wireless LEDs Are OffIf the Wireless LEDs stay off, check to see if the WFi On/Off button on the router has been pressed. This button turns the wireless radios in the router on and off. The Wireless LEDs are lit when the wireless radio is turned on.The Push 'N' Connect (WPS) Button Blinks AmberIf you use the WPS function, and the WPS LED blinks amber, check the following:• Make sure that you are using the button and not the router’s built-in registrar.• Check that PIN verification has succeeded for the wireless device you are adding to the wireless network.• Make sure that you have not pressed the WPS button on the side of the router after disabling the WPS feature (you logged in to the router and disabled this previously).• Check that the router is not in the temporary AP setup locked state (if you are using the wireless repeater function).
Troubleshooting112R6000 WiFi Router Cannot Log In to the RouterIf you are unable to log in to the router from a computer on your local network, check the following:• If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section.• Make sure that the IP address of your computer is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254. • If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router, and reboot your computer.• If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.1.1. For more information, see Factory Settings on page 119.• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded.• Try quitting the browser and launching it again.• Make sure that you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information.• If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router. NETGEAR does not support such a configuration.• If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.Cannot Access the InternetIf you can access your router but not the Internet, check to see if the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router requests an IP address from the ISP. You can determine whether the request was successful using the Router Status screen.To check the WAN IP address: 1. Start your browser, and select an external site such as www.netgear.com.2. Access the router interface at www.routerlogin.net.3. Select Administration > Router Status.
Troubleshooting113 R6000 WiFi Router4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network. For more information, see Sequence to Restart Your Network on page 109.If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following:• Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.• If your ISP requires a login, the login name and password might be set incorrectly.• Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Internet Setup screen.• Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer’s MAC address. In this case, do one of the following:-Inform your ISP that you have bought a new network device, and ask them to use the router’s MAC address.-Configure your router to clone your computer’s MAC address.If your router can obtain an IP address, but your computer is unable to load any web pages from the Internet:• Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer, and verify the DNS address. You can configure your computer manually with DNS addresses, as explained in your operating system documentation.• Your computer might not have the router configured as its TCP/IP gateway.If your computer obtains its information from the router by DHCP, reboot the computer, and verify the gateway address.• You might be running login software that is no longer needed.If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.
Troubleshooting114R6000 WiFi Router Troubleshoot PPPoEIf you are using PPPoE, try troubleshooting your Internet connection.To troubleshoot a PPPoE connection:1. Select Administration > Router Status.2. Click Connection Status. 3. Check the Connection Status display to see if your PPPoE connection is up and working.4. If any of the field s on the Connection Status screen indicate Failed, you can attempt to reconnect by clicking Connect. The router continues to attempt to connect indefinitely.5. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There might also be a provisioning problem with your ISP.Note: Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network.Troubleshoot Internet BrowsingIf your router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following:• Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, restart your computer.Alternatively, you can configure your computer manually with a DNS address, as explained in the documentation for your computer.• Your computer might not have the router configured as its default gateway.Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address.• You might be running log in software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.
Troubleshooting115 R6000 WiFi RouterChanges Not SavedIf the router does not save the changes you make in the router interface, check the following:• When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.Wireless ConnectivityIf you are having trouble connecting wirelessly to the router, try to isolate the problem. • Does the wireless device or computer that you are using find your wireless network?If not, check the WiFi LED on the front of the router. If it is off, you can press the WiFi On/Off button on the side of the router to turn the router wireless radios back on.If you disabled the router’s SSID broadcast, then your wireless network is hidden and does not show up in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)• Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)?• If you want to view the wireless settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Then log in to the router, and select Wireless see (Basic Wireless Settings on page 24). Note: Be sure to click Apply if you change settings.Wireless Signal StrengthIf your wireless device finds your network, but the signal strength is weak, check these conditions:• Is your router too far from your computer, or too close? Place your computer near the router, but at least 6 feet (1.8 meters) away, and see whether the signal strength improves.• Are objects between the router and your computer blocking the wireless signal?
Troubleshooting116R6000 WiFi Router Troubleshoot Your Network Using the Ping UtilityMost network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network is easy using the ping utility in your computer or workstation. Test the LAN Path to Your RouterYou can ping the router from your computer to verify that the LAN path to your router is set up correctly.To ping the router from a Windows computer:1. From the Windows toolbar, click Start, and then select Run.2. In the field provided, type ping followed by the IP address of the router, as in this example:ping www.routerlogin.net3. Click OK.You should see a message like this one:Pinging <IP address > with 32 bytes of dataIf the path is working, you see this message:Reply from < IP address >: bytes=32 time=NN ms TTL=xxxIf the path is not working, you see this message:Request timed outIf the path is not functioning correctly, you could have one of the following problems:• Wrong physical connectionsFor a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected.Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your computer and router.• Wrong network configurationVerify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet.
Troubleshooting117 R6000 WiFi RouterTest the Path from Your Computer to a Remote DeviceAfter verifying that the LAN path works correctly, test the path from your computer to a remote device.1. From the Windows toolbar, click the Start button, and then select Run.2. In the Windows Run window, type:ping -n 10 <IP address>where <IP address> is the IP address of a remote device such as your ISP’s DNS server.If the path is functioning correctly, replies like those shown in the previous section are displayed.If you do not receive replies:• Check that your computer has the IP address of your router listed as the default gateway. If the IP configuration of your computer is assigned by DHCP, this information is not visible in your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway.• Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.• Check that your cable or DSL modem is connected and functioning.• If your ISP assigned a host name to your computer, enter that host name as the account name in the Internet Setup screen.• Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If this is the case, configure your router to “clone” or “spoof” the MAC address from the authorized computer.
118AA. Supplemental InformationThis appendix covers the following topics: • Factory Settings • Technical Specifications
Supplemental Information119R6000 WiFi RouterFactory SettingsYou can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table.Table 3. Factory default settings Feature Default behaviorRouter login User login URL www.routerlogin.com or www.routerlogin.netUser name (case-sensitive) admin Login password (case-sensitive) passwordInternet connectionWAN MAC address Use default hardware addressWAN MTU size 1500Port speed AutosensingLocal network (LAN)LAN IP 192.168.1.1Subnet mask 255.255.255.0DHCP server EnabledDHCP range 192.168.1.2 to 192.168.1.254Time zone Pacific timeTime zone daylight savings time DisabledAllow a registrar to configure this routerEnabledLocal network (LAN) continuedDHCP starting IP address 192.168.1.2DHCP ending IP address 192.168.1.254DMZ DisabledTime zone GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NATime zone adjusted for daylight savings timeDisabledSNMP DisabledFirewall Inbound (communications coming in from the Internet)Disabled (except traffic on port 80, the HTTP port)Outbound (communications going out to the Internet)Enabled (all)Source MAC filtering Disabled
Supplemental Information120R6000 WiFi RouterWireless Wireless communication EnabledSSID name See router labelSecurity WPA2-PSK (AES)Broadcast SSID EnabledTransmission speed Auto*Country/region United States in the US; otherwise varies by regionRF channel 6 until region selectedOperating mode Up to 145 Mbps at 2.4 GHz, Up to 433 Mbps at 5 GHzFirewall Inbound (communications coming in from the Internet)Disabled (bars all unsolicited requests)Outbound (communications going out to the Internet)Enabled (all)*. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.Table 3. Factory default settings (Continued)Feature Default behavior
Supplemental Information121R6000 WiFi RouterTechnical SpecificationsTable 4. R6000 Router specifications Feature DescriptionData and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMBPower adapter • North America: 120V, 60 Hz, input• UK, Australia: 240V, 50 Hz, input• Europe: 230V, 50 Hz, input• All regions (output): 12V DC @ 2.5A, outputDimensions Dimensions: 205 x 255 x 77 mm (8.07 x 10.04 x 3.03 in)Weight Weight: 654 g (1.44 lb)Operating temperature 0° to 40° C (32º to 104º F)Operating humidity 90% maximum relative humidity, noncondensingElectromagnetic emissions FCC Part 15 Class BVCCI Class BEN 55 022 (CISPR 22), Class B C-Tick N10947LAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45WAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table. Radio data rates Auto Rate SensingData encoding standards IEEE 802.11ac 2.0IEEE 802.11n version 2.0 IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz IEEE 802.11n, IEEE 802.11a 5.0 GHzMaximum computers per wireless networkLimited by the amount of wireless network traffic generated by each node (typically 50–70 nodes).Operating frequency range 2.4 GHz2.412–2.462 GHz (US) 2.412–2.472 GHz (Japan) 2.412–2.472 GHz (Europe ETSI)5 GHz5.18–5.24 + 5.745–5.825 GHz (US) 5.18–5.24 GHz (Europe ETSI)802.11 security WPA-PSK, WPA2-PSK, and WPA/WPA2
123BB. Notification of ComplianceNETGEAR Dual Band - WirelessRegulatory Compliance InformationThis section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.This product's firmware limits operation to only the channels allowed in a particular Region or Country. Therefore, all options described in this user's guide may not be available in your version of the product.Europe – EU Declaration of Conformity Products bearing the marking comply with the following EU directives:• EMC Directive 2004/108/EC• Low Voltage Directive 2006/95/ECIf this product has telecommunications functionality, it also complies with the requirements of the following EU Directive:• R&TTE Directive 1999/5/ECCompliance with these directives implies conformity to harmonized European standards that are noted in the EU Declaration of Conformity. Intended for indoor use only in all EU member states, EFTA states, and Switzerland.This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 - 2483.5 MHz. For detailed information the end-user should contact the national spectrum authority in France.FCC Requirements for Operation in the United States FCC Information to UserThis product does not contain any user serviceable components and is to be used with approved antennas only. Any product changes or modifications will invalidate all applicable regulatory certifications and approvals.FCC Guidelines for Human ExposureThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of ConformityWe, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the R6000 WiFi Router complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions:• This device may not cause harmful interference, and• This device must accept any interference received, including interference that may cause undesired operation.
R6000 WiFi RouterNotification of Compliance124FCC Radio Frequency Interference Warnings & InstructionsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following methods:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and the receiver.• Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.FCC Caution• Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. • For product available in the US/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.• This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.Canadian Department of Communications Radio Interference RegulationsThis digital apparatus (R6000 WiFi Router) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.This Class [B] digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du CanadaIndustry CanadaThis device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.IMPORTANT NOTE: Radiation Exposure Statement:This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.Caution:The device for the band 5150-5250 MHz is only for indoor usage to reduce po-tential for harmful interference to co-channel mobile satellite systems. Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.NOTE IMPORTANTE: Déclaration d'exposition aux radiations:Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
R6000 WiFi RouterNotification of Compliance125Avertissement:Le dispositif fonctionnant dans la bande 5150-5250 MHz est réservé uniquement pour une utili-sation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.Interference Reduction TableThe following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters).Household Appliance Recommended Minimum Distance(in feet and meters) Microwave ovens 30 feet / 9 metersBaby Monitor - Analog 20 feet / 6 metersBaby Monitor - Digital 40 feet / 12 metersCordless phone - Analog 20 feet / 6 metersCordless phone - Digital 30 feet / 9 metersBluetooth devices 20 feet / 6 metersZigBee 20 feet / 6 meters

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