Netgear orporated 14100251 Universal WiFi Range Extender User Manual New

Netgear Incorporated Universal WiFi Range Extender New

Contents

User Manual

350 East Plumeria DriveSan Jose, CA 95134 USAJanuary 2014202-XXXXX-01WN3000RPv2 WiFi Range ExtenderUser Manual
2WN3000RPv2 WiFi Range Extender SupportThank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.Phone (US & Canada only): 1-888-NETGEAR.Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.ComplianceFor regulatory compliance information, visit http://www.netgear.com/about/regulatory.TrademarksNETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
3 WN3000RPv2 WiFi Range ExtenderContentsChapter 1 Get to Know Your ExtenderFront Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Extender Side and Bottom Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7How the Extender Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7When to Use Your Extender. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Chapter 2 Install Your ExtenderPlace the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Find the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Extender Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Cable a Computer or Device to the Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . 14Chapter 3 Manage the Extender Network and SettingsLog In to the Extender After Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Set Up Password Recovery for admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Use the Smart Setup to Connect the Extender to a Network . . . . . . . . . . . . . . 19Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21View or Change Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22View or Change the WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Set Up a Wireless Access List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Manage Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Chapter 4 Monitor and Maintain the ExtenderRecover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Back Up the Extender Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Restore Saved Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Return the Extender to Its Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Use the Factory Reset Button to Restore Factory Settings . . . . . . . . . . . . . . 31Erase the Extender Settings and Return to Factory Settings . . . . . . . . . . . . . 32Update the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33View Wired and Wireless Network Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Chapter 5 FAQs and TroubleshootingFAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Cannot Log In to the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Cannot Join the Extender WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4WN3000RPv2 WiFi Range Extender Appendix A Supplemental InformationFactory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
511. Get to Know Your ExtenderThis chapter covers the following topics: •Front Panel •Extender Side and Bottom Panels •How the Extender Works •NETGEAR recommends that you connect to the extender only when your WiFi network connection is poor. Data traffic routed through the extender is inherently slower than traffic routed directly from the network. When to Use Your Extender For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.Firmware updates with new features and bug fixes are made available from time to time on downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product do not match what is described in this guide, you might need to update your firmware.
Get to Know Your Extender 6WN3000RPv2 WiFi Range Extender Front PanelThe front panel has LEDs. ClientRouterPower LEDWPS LEDArrowLED ArrowLEDRouter Link Client LinkLED LEDFigure 1. Extender front panelTable 1. LEDsLED DescriptionRouter Link LED The connection between the extender and the router or access point.• Solid green. Best connection.• Solid amber. Good connection.• Solid red. Poor connection.• Off. No connection.Client Link LED The connection between the extender and a computer or mobile device.• Solid green. Best connection.• Solid amber. Good connection.• Solid red. Poor connection.• Off. No connection.Power LED • Solid amber. The extender is booting.• Solid green. The extender is powered on.• Off. The extender is powered off.WPS LED • Solid green. WiFi security is enabled (WPA or WPA2).• Blinking green. A WPS connection is in progress.• Off. WiFi security is not enabled.Router Arrow and Client ArrowIf the Router Arrow or Client Arrow LED blinks, see Find the Best Location on page 13. If no arrow LEDs are lit, the extender is in a good location.
Get to Know Your Extender 7 WN3000RPv2 WiFi Range ExtenderExtender Side and Bottom PanelsThe side panel has buttons, and the bottom panel has the Factory Reset button and an Ethernet port.Power On/Off buttonWPS buttonFactory Reset buttonEthernet portFigure 2. Extender side and bottom panelsHow the Extender WorksThe extender increases the distance of a WiFi network. The extender connects to your network’s WiFi signal and it broadcasts its own WiFi signal. When you are too far away to connect to your network’s WiFi signal, you can connect to an extender WiFi signal instead.Existing WiFiSometimes your router does not provide the WiFi coverage you need.WiFi Range ExtenderBoosts the range of your existing WiFi and creates a stronger signal in hard-to-reach areas.Figure 3. The extender WiFi signals reach areas outside of the range of your router
Get to Know Your Extender 8WN3000RPv2 WiFi Range Extender When to Use Your ExtenderNETGEAR recommends that you connect to the extender only when your WiFi network connection is poor. Data traffic routed through the extender is inherently slower than traffic routed directly from the network.
922. Install Your ExtenderThis chapter covers the following topics: •Place the Extender •Find the Best Location •Extender Performance •Cable a Computer or Device to the Ethernet Port
Install Your Extender 10WN3000RPv2 WiFi Range Extender Place the ExtenderNETGEAR recommends that you place the extender near the router during initial setup. Then you can move it farther away from the router as needed to increase the area that has a WiFi signal.To place the extender1. Place your extender in the same room as your WiFi router.2. Plug the extender into an electrical outlet.The Power LED lights green. If the Power LED does not light, press the Power button.3. Make sure that the switch on the extender is set to Extender.Connect to an Existing WiFi NetworkTo extend the range of your WiFi network, you must connect the extender to your existing WiFi network. You can do this in one of two ways:•Connect with WPS. For more information, see Connect with WPS on page 10.•Connect with genie Smart Setup. For more information, see Connect with NETGEAR genie Smart Setup on page 11.Connect with WPSWi-Fi Protected Setup (WPS) lets you join a secure WiFi network without typing the network name and password. The WPS button is a physical button on the router or access point.WPS does not support WEP network security. If you are using WEP security, see Connect with NETGEAR genie Smart Setup on page 11.To connect with WPS:1. Press the WPS button on the side panel of the extender.The WPS LED blinks.2. Within two minutes, press the WPS button on your router or access point.The WPS LED on the extender lights solid green, the Router Link LED lights, and the extender is connected to your existing WiFi network.Note: If the Router Link LED does not light, try again. If it still does not light, see Connect with NETGEAR genie Smart Setup on page 11.3. If your WiFi router supports the 5 GHz band, repeat steps 1 and 2 to connect the extender to the 5 GHz band.4. Find the new extender network name.
Install Your Extender 11 WN3000RPv2 WiFi Range ExtenderThe extender’s wireless network name (SSID) changes to your existing WiFi network name, with _EXT at the end of the name.For example:•Existing WiFi network name. MyNetworkName•New extended network name. MyNetworkName_EXT5. Connect your existing WiFi devices to the new extended network.Use the same WiFi password that you use for your WiFi router.6. Unplug the extender and move it to a new location closer to the area with a poor WiFi signal. The location that you choose must be within the range of your existing WiFi router network.7. Plug the extender into an electrical outlet and wait one minute.The Power LED lights green. If the Power LED does not light, press the Power button.Use the Router Link LED on the front panel to help you choose a spot where the extender-to-router connection is optimal. Connect with NETGEAR genie Smart SetupYou can use a web browser to connect to the extender and set it up.To connect with the browser-based Smart Setup:1. Make sure that the switch on the extender is set to Extender.2. Use a WiFi network manager on a computer or mobile device to find and connect to the extender WiFi network.After the connection with the computer or mobile device is established, the Client Link LED lights solid green.3. Open a web browser window from the same computer or mobile device.The browser takes you directly to NETGEAR genie smart setup.Note: If you are not automatically directed to NETGEAR genie, launch a web browser and enter www.mywifiext.net in the address field. Enter admin for the user name and password for the password.
Install Your Extender 12WN3000RPv2 WiFi Range Extender 4. Select a WiFi network to extend and click the Continue button.5. Type the network password (also called passphrase or security key) in the Password field, and click the Continue button.6. Select the Private Network or Public Network radio button, and click the Continue button.7. Enter name (SSID) for your new extender WiFi network in the Name field and click the Continue button.Note: You can use the same security settings as your existing network by selecting the check box.The settings are applied and the following screen displays:8. Use a WiFi network manager on the computer or mobile device to connect to the extender’s newly created WiFi network.
Install Your Extender 13 WN3000RPv2 WiFi Range Extender9. Use your password to connect.10. Select the check box and click the Continue button.11. Unplug the extender and move it to a new location closer to the area with a poor WiFi signal. The location you choose must be within the range of your existing WiFi router network.12. Plug the extender into an electrical outlet and wait one minute.The Power LED lights green. If the Power LED does not light, press the Power button.13. Use the Router Link LED on the front panel to help you choose a spot where the extender-to-router connection is optimal.Find the Best LocationIf the WiFi signal is weak, the first time you join the extender network, an arrow LED blinks for two minutes. If this happens, adjust the position of the extender. No arrow LEDs are lit. The extender is in a good location. Left arrow blinks. Move the extender closer to the router. Right arrow blinks. Move the computer or mobile device closer to the extender.
Install Your Extender 14WN3000RPv2 WiFi Range Extender Extender PerformanceThese extender LEDs indicate a WiFi connection: WiFi signal between the router and the extender. WiFi signal between the extender and the computer or mobile device.The LEDs are color coded:•Green indicates the best connection.•Amber indicates a good connection.•Red indicates a poor connection.An LED that is off indicates no WiFi connection.Cable a Computer or Device to the Ethernet PortYou can use an Ethernet cable to connect a computer or device to the Ethernet port on the extender. Here are some examples of when you might want to do this:•You want to use a computer to log in to the extender to view or change its settings, but you are having trouble connecting to the extender WiFi networks.•You have already installed the extender and now you want to connect a device to the extender’s Ethernet port.To cable a computer to the extender Ethernet port:1. Install the extender so that it is connected to your existing network with a WiFi link.2. Connect an Ethernet cable to the Ethernet port on the extender and to an Ethernet port on your computer.The computer connects to the extender. Your computer might display a message notifying you of an Ethernet connection.To cable a device to the extender Ethernet port:1. Install the extender so that it is connected to your existing network with a WiFi link.
Install Your Extender 15 WN3000RPv2 WiFi Range Extender2. Connect an Ethernet cable to the Ethernet port on the extender and to an Ethernet port on your device. WiFi routerExtenderBlu-ray playerThe device connects to the extender. Now, the device can access your existing network through the extender.
1633. Manage the Extender Network and SettingsThis chapter covers the following topics: •Log In to the Extender After Initial Setup •Change the admin Password •Set Up Password Recovery for admin •Use the WPS Wizard for WiFi Connections •View or Change Advanced Wireless Settings •Set Up a Wireless Access List •Manage Profiles •The profile is removed from the list.
Manage the Extender Network and Settings 17 WN3000RPv2 WiFi Range ExtenderLog In to the Extender After Initial SetupAfter installation, you can log in to the extender to view or change its settings.To log in to the extender after the initial setup:1. Connect a computer or mobile device to the extender’s network.2. Launch a web browser and enter www.mywifiext.net in the address field.A login screen displays.3. Enter admin for the user name and password for the password.If your extender has an Internet connection, the extender automatically checks for new firmware at the NETGEAR website.The Status screen displays.Change the admin PasswordThe user name to access the extender is admin, and its default password is password. NETGEAR strongly recommends that you set a more secure password.To change the password for the extender:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and password for the password.
Manage the Extender Network and Settings 18WN3000RPv2 WiFi Range Extender If you already changed the password and want to change it again, type your personalized password.4. Select Maintenance > Set Password.5. (Optional) NETGEAR recommends that you select the Enable Password Recovery check box.This feature lets you recover the password if it is forgotten. Password recovery is supported in the Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.6. If you enabled password recovery, select two security questions and provide answers to them.7. Type the old password.8. Type the new password twice.9. Click the Apply button.Your settings are saved.Set Up Password Recovery for adminNETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in the Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.To set up password recovery:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and password for the password.
Manage the Extender Network and Settings 19 WN3000RPv2 WiFi Range ExtenderIf you already changed the password and want to change it again, type your personalized password.4. Select Maintenance > Set Password.5. Select the Enable Password Recovery check box.6. Select two security questions and provide answers to them.7. Click the Apply button.Your settings are saved.Use the Smart Setup to Connect the Extender to a NetworkThe first time that you use a browser to connect to the extender to install it, the NETGEAR genie installation wizard displays. If you want to use a wizard to set up the extender again, you can log in to the extender and use the Smart Wizard.To use Smart Setup to connect the extender to a WiFi network:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and password for the password.If you already changed the password, type your personalized password.
Manage the Extender Network and Settings 20WN3000RPv2 WiFi Range Extender 4. Select Smart Wizard.The Smart Wizard displays the switch setting on your extender. In this example, the switch is set to Extender, which is the right setting if you want your extender to use WiFi to connect to your network.The extender finds the 2.4 GHz wireless networks in your area and displays a list.5. To select the network you want the extender to join, do one of the following:•Select the radio button for the network.•Select the Manually input my wireless SSID radio button and type the name of the network.6. Enter the security settings for the network that you selected.The extender finds the 5 GHz WiFi networks in your area and prompts you to select a 5 GHz WiFi network7. If your router or gateway broadcasts a 5 GHz WiFi network, select it from the list. Otherwise, click the Skip button.
Manage the Extender Network and Settings 21 WN3000RPv2 WiFi Range ExtenderThe extender prompts you to specify whether the network is private or public.8. Specify if the network that you selected is private or public:•If your network is private, leave the Private Network radio button selected. •If you are connecting the extender to a public network, select the Public Network radio button.Selecting the Public Network radio button enables a firewall to protect your computer from others who are sharing this public network.9. Click the Continue button.You are prompted to name the extender networks.By default, the extender network names are the same as the networks that you selected with _2GEXT and _5GEXT at the end.10. Either change the names or leave them as they are, then click the Continue button.The settings are applied to the extender.Use the WPS Wizard for WiFi ConnectionsThe WPS Wizard helps you add a wireless computer or device to the extender’s WiFi networks without typing the WiFi password. WPS does not support WEP network security. If you are using WEP security, see Connect with NETGEAR genie Smart Setup on page 11.Note: For instructions about how to use the physical WPS button on the extender, see Connect with WPS on page 10.To use the WPS Wizard:1. Launch a web browser from a computer or wireless device that is connected to the network.
Manage the Extender Network and Settings 22WN3000RPv2 WiFi Range Extender 2. In the address field of your browser, enter http://www.mywifiext.net.A login screen displays.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and type your password.If you have not yet personalized your password, type password for the password.4. Select ADVANCED > WPS Wizard.5. Click the Next button. 6. Select the radio button for the setup method that you want to use: •Push button. Click the WPS button on this screen. •PIN Number. The screen adjusts. Enter the client security PIN, and click the Next button.7. Within two minutes, go to the client device and use its WPS software to connect to the WiFi network.The WPS process automatically sets up your wireless computer with the network password when it connects. The extender WPS screen displays a confirmation message. View or Change Advanced Wireless SettingsUse care when changing the wireless settings. Incorrect settings might disable the extender’s WiFi networks unexpectedly.To view or change the advanced wireless settings:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and type your password.If you have not yet personalized your password, type password for the password.
Manage the Extender Network and Settings 23 WN3000RPv2 WiFi Range Extender4. Select Advanced > Wireless Settings.All the check boxes are selected by default.5. In the Advanced Wireless Settings section of the screen, select or clear the check boxes.•Enable Wireless Access Point (2.4 GHz). When this check box is selected, the extender allows WiFi connections in the 2.4 GHz band. Clearing this check box prevents wireless devices from connecting to the extender in the 2.4 GHz band. LAN devices can still connect to the extender over an Ethernet cable.•Enable SSID Broadcast (2.4 GHz). When this check box is selected, the extender broadcasts its wireless network name (SSID) for the 2.4 GHz band. Clearing this check box hides the extender’s 2.4 GHz network name. In such a situation, this network name does not display in a WiFi network manager. A user who wants to join this hidden network must know its network name.•Enable 20/40 MHz Coexistence (2.4 GHz). The extender 2.4 GHz WiFi network can run in either 40 MHz mode or 20 MHz mode. When this check box is selected, the extender uses 40 MHz mode unless a nearby WiFi network is using 40 MHz mode. If that happens, the extender uses 20 MHz mode to coexist with that network.6. Click the Apply button.View or Change the WPS SettingsUse care when changing the wireless settings. Incorrect settings might disable the extender’s WiFi networks unexpectedly.To view or change the advanced wireless settings:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.
Manage the Extender Network and Settings 24WN3000RPv2 WiFi Range Extender 3. Type admin for the user name and type your password.If you have not yet personalized your password, type password for the password.4. Select Advanced > Wireless Settings.In the WPS Settings section of the screen displays the extender’s PIN. You cannot change this number.5. In the WPS Settings section of the screen, change the settings as needed:•Enable Device’s PIN. By default, this check box is selected so that it is possible to use the WPS PIN method to connect to the extender’s network.•To prevent PIN compromise... By default, this check box is selected. This feature lets you specify the maximum number of times someone can try to enter the extender’s PIN to connect with WPS before the extender disables its PIN. •Keep Existing Wireless Settings (2.4 GHz b/g/n). By default, this check box is selected so that the SSID and passphrase stay the same when you use WPS to connect to the 2.4 GHz band. NETGEAR recommends that you leave this check box selected.•Keep Existing Wireless Settings (5 GHz a/n/ac). By default, this check box is selected so that the SSID and passphrase stay the same when you use WPS to connect to the 5 GHz band. NETGEAR recommends that you leave this check box selected.6. Click the Apply button.Set Up a Wireless Access ListBy default, any wireless device that is configured with the correct network name (SSID) can access the extender’s WiFi networks. For increased security, you can restrict access to the extender’s WiFi networks so that only wireless devices with the MAC addresses that you add to an access list can connect.
Manage the Extender Network and Settings 25 WN3000RPv2 WiFi Range ExtenderEach network device has a MAC address, which is a unique 12-character physical address, containing the hexadecimal characters 0–9, a–f, or A–F only, and separated by colons (for example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the label of the wireless device. If you do not have access to the label, you can display the MAC address using the network configuration utilities of the computer. You might also find the MAC addresses on the Network Devices screen (see View Wired and Wireless Network Devices on page 34).CAUTION:If you use a wireless device to set up the access list, add your wireless device to the access list. Otherwise, you are disconnected when you click the Apply button. To avoid this situation, use a computer with a wired connection to access the extender.Before you enable the access list, you must add the MAC addresses of the wireless devices that you want to grant access to the WiFi network of the extender.To set up and enable the access list:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and type your password.If you have not yet personalized your password, type password for the password.4. Select Advanced > Wireless Settings and click the Setup Access List button.The Wireless Card Access List screen displays.5. Click the Add button.The screen adjusts.
Manage the Extender Network and Settings 26WN3000RPv2 WiFi Range Extender 6. In the Device Name field, type a name for the wireless device.7. In the MAC Address field, type the MAC address of the wireless device.8. Click the Apply button.9. Above the Wireless Card Access list, select the Turn Access Control On check box.10. Click the Apply button.Now only computers and devices in the Wireless Card Access list can join the extender’s WiFi networks.Manage ProfilesEach time the extender connects to a new network, the extender automatically saves the wireless network connection settings in a profile. The first profile is named wifi_profile_001. If the extender connects to more networks, each new profile name is assigned in numerical order.Profiles are handy if you take your extender with you to use in more than one location, such as at home and at an office or hotel. You can edit the profile names and settings and you can delete profiles that you do not want.To edit a profile:1. Connect a computer or mobile device to the extender’s network.2. Launch a web browser and enter www.mywifiext.net in the address field.A login screen displays.3. Enter admin for the user name and password for the password.4. Select Profile.The Profile List displays a profile for each wireless network that the extender has connected to.5. Select the radio button for the profile.6. Click the Edit button.7. Change the details of the profile as needed.8. Click the Apply button.
Manage the Extender Network and Settings 27 WN3000RPv2 WiFi Range ExtenderTo delete a profile:1. Connect a computer or mobile device to the extender’s network.2. Launch a web browser and enter www.mywifiext.net in the address field.A login screen displays.3. Enter admin for the user name and password for the password.4. Select Profile.The Profile List displays a profile for each wireless network that the extender has connected to.5. Select the radio button for the profile.6. Click the Delete Profile button.The profile is removed from the list.
2844. Monitor and Maintain the ExtenderThis chapter covers the following topics: •Recover the admin Password •Back Up the Extender Configuration •Restore Saved Configuration Settings •Return the Extender to Its Factory Settings •Update the Firmware •View Wired and Wireless Network Devices
Monitor and Maintain the Extender 29 WN3000RPv2 WiFi Range ExtenderRecover the admin PasswordIf you have changed the password to access the extender and have set up password recovery, you can recover your password if you have lost it. For information about setting up password recovery, see Set Up Password Recovery for admin on page 18.If you did not set up password recovery and have lost your password, you must reset the extender to factory default settings (see Return the Extender Configuration Settings to Factory Default Settings on page 63).To recover your password to access the extender:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Click Cancel.If password recovery is enabled, you are prompted to answer two security questions.4. Enter the saved answers to the security questions.5. Enter the serial number of your router.The serial number is on the router’s label.Back Up the Extender ConfigurationWhen the extender works correctly after initial setup, NETGEAR recommends that you back up the extender configuration settings. After you have backed up the settings, if you change the extender settings but are not content with the new settings, you can restore the extender backed-up configuration settings.To back up the extender configuration settings:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and type your password.If you have not yet personalized your password, type password for the password.
Monitor and Maintain the Extender 30WN3000RPv2 WiFi Range Extender 4. Select Maintenance > Backup Settings.5. Click the Backup button.Your browser extracts the configuration file from the extender. 6. If you do not have your browser set up to save downloaded files automatically, locate where you want to save the file.Restore Saved Configuration SettingsYou can restore the configuration file of the extender to a previously saved configuration file.To restore the extender configuration settings:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and type your password.If you have not yet personalized your password, type password for the password.4. Select Maintenance > Backup Settings.5. Click the Browse button.6. Locate and select the previously saved backup file.By default, the name of the backup file is NETGEAR_EX6100.cfg.
Monitor and Maintain the Extender 31 WN3000RPv2 WiFi Range ExtenderCAUTION:After you click the Restore button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting!7. Click the Restore button.A confirmation pop-up screen displays.8. Confirm your decision.The extender restarts. This process takes about one minute.Return the Extender to Its Factory SettingsTo reset the extender to factory default settings, you can use either the Factory Reset button or the Erase feature. For information about the factory settings, see Factory Default Settings on page 40.Use the Factory Reset Button to Restore Factory SettingsCAUTION:This process erases any settings that you have configured in the extender.To restore factory settings:FactoyResetbutton1. Insert a paper clip into the Factory Reset hole and hold it until the Power LED blinks amber.2. Release the button.All the LEDs turn off for about three seconds.The Power LED lights solid amber for about 30 seconds.The Power LED lights solid green.The extender returns to its factory settings.When you plug in the extender, it detects the position of its Access Point/Extender switch.
Monitor and Maintain the Extender 32WN3000RPv2 WiFi Range Extender Erase the Extender Settings and Return to Factory SettingsCAUTION:This process erases any settings that you have configured in the extender.To erase the extender’s current settings:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and type your password.If you have not yet personalized your password, type password for the password.4. Select Maintenance > Backup Settings.CAUTION:After you click the Erase button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting!5. Click the Erase button.A confirmation pop-up screen displays.6. Confirm your decision.The extender restarts. This process takes about one minute.
Monitor and Maintain the Extender 33 WN3000RPv2 WiFi Range ExtenderUpdate the FirmwareUnless you changed the settings in the Firmware Upgrade screen previously, the extender is set up to check for new firmware automatically when you log in. You can also check for new firmware.To check if new firmware is available and update the firmware:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and type your password.If you have not yet personalized your password, type password for the password.4. Select Maintenance > Firmware Update.5. Click the Check button.6. If new firmware is available, follow the onscreen prompts to download it onto your computer.Note: You might need to unzip the firmware file.7. Click the Browse button.8. Locate and select the new firmware file.CAUTION:After you click the Upload button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting!9. Click the Upload button.The firmware update starts and the extender restarts. This process takes a couple of minutes
Monitor and Maintain the Extender 34WN3000RPv2 WiFi Range Extender View Wired and Wireless Network DevicesYou can view the active wired and wireless devices in both the network to which the extender is connected and the extender network. If you do not recognize a wireless device, it might be an intruder.To view devices on the network:1. On your computer, launch a web browser.2. In the address field of your browser, enter http://www.mywifiext.net.You are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www.mywifiext.net in your browser.3. Type admin for the user name and type your password.If you have not yet personalized your password, type password for the password.4. Select Maintenance > Attached Devices.For each wired and wireless device, the IP address, device name, and MAC address display.5. (Optional) Click the Refresh button.The information on the screen is updated.
3555. FAQs and TroubleshootingThis chapter covers the following topics: •FAQs •Cannot Log In to the Extender •Cannot Join the Extender WiFi Network
FAQs and Troubleshooting 36WN3000RPv2 WiFi Range Extender FAQsThis section provides answers for difficulties you might experience with the extender.1. Question. Will the extender work if I connect it to my wireless router with an Ethernet cable?Answer. No. The extender is designed to connect wirelessly to the router or access point.2. .Question. What are the user name and default password to log in to the extender?Answer. If you are online at http://www.mywifiext.net, you can use the following user name and password to log in:•User name. admin•Password. password3. Question. The web browser setup guide keeps asking me for my network security key (passphrase), and I am sure I have entered the correct passphrase. What can I do?The extender is probably placed at the borderline of the range covered by the router or access point. For more information, see Place the Extender on page 10. If you are using WEP security, make sure that you are typing the wireless key in the correct field.4. Question. I am connected to NETGEAR_EXT and launched a browser. Why can’t I see the web browser setup genie?Try these troubleshooting steps:•Make sure that your computer is set up to use DHCP (most are).•Make sure that the Client Link LED is green and that you have a valid IP address. •Relaunch the web browser and type www.mywifiext.net or www.mywifiext.com in the address field of the web browser. Enter admin for the user name and password for the password.5. Question. Is seamless roaming supported? During a VoIP call, when I move to a different location the call is dropped. What should I do?Answer. No, the extender does not support seamless roaming. You might notice performance issues if your network device (laptop, smartphone, or tablet) connects to a different WiFi network. For example, you might connect to the extender WiFi network, begin a call, and then move to the location of your existing network. Your device automatically connects to the network in your current location, which takes a few seconds and might cause your call to be dropped.To prevent this problem, decide which WiFi network you want to use for your VoIP call, and stay within the range of that network. 6. Question. My router security is WEP, and I entered the wrong passphrase or security key on the extender. I cannot access the extender anymore. What can I do?Answer. The extender cannot detect if the WEP passphrase is correct. If you entered the wrong passphrase, your wireless device cannot get the IP address from the extender. You must reset the extender to the factory settings to get the IP address back.
FAQs and Troubleshooting 37 WN3000RPv2 WiFi Range Extender7. Question. I have enabled a wireless MAC filter (wireless access control or ACL) on my wireless i router. What should I do when installing the extender?Answer. When the wireless device connects through the extender to your router, the MAC address of the wireless device shown on the router is translated to another MAC address. If your router's MAC filter is enabled, the wireless device connects to the extender but cannot get an IP address from the extender and cannot access the Internet. To allow the wireless device to receive an IP address from the extender and access the Internet, you must provide the translated MAC address to the router.To get the translated MAC address:1. Disable the MAC filter on your router.2. Turn on the extender and connect all of your wireless devices to the extender.3. Make sure that the Link Rate LED remains lit.4. Log in to the router and check the attached devices on the Attached Devices or similar screen. 5. Add any MAC addresses that begin with 02:0F:B5 to your router’s MAC filter table.Cannot Log In to the ExtenderIf you have trouble connecting to the extender, try to locate the source of the problem:•Make sure that you use the correct user name and password to log in:-User name. admin-Password. password•If your browser displays an error page, make sure that you include http:// when you type http://www.mywifiext.net in the address field of your Internet browser. If you leave it out, you might not be able to connect.•If you already set up the extender but can no longer connect to it wirelessly, check if the Link Rate LED is off or red. •If you cannot connect to the extender from your computer with WiFi, you can use an Ethernet cable to connect your computer to the Ethernet port on the extender. For more information, see Cable a Computer or Device to the Ethernet Port on page 14.Cannot Join the Extender WiFi NetworkTo join a WiFi network, you must know its network name (also called the SSID) so that you can select it. If the network is secure, you must know the passphrase or key. If the extender does not connect to the network that you select, the following message displays:Connection was not established to the selected network.If this situation occurs, the cause might be one of the following:•You might have typed the network name, passphrase, or key incorrectly. Use the Setup Wizard to select a WiFi network from the list with detected networks, and retype the
FAQs and Troubleshooting 38WN3000RPv2 WiFi Range Extender passphrase or key. The passphrase or key is case-sensitive. For example, PASSWORD25 is not the same as Password25 or password25.•If the extendercannot detect your WiFi network, check to see if your WiFi network is still up. Make sure that the wireless router is turned on. If possible, move the extender closer to the wireless router. •If the extender Link Rate LED is red, a poor wireless connection exists between the wireless router and the extender. You can establish the best connection with a clear line of sight between the extender and the wireless router. Make sure that no physical obstacles exist between the extender and the wireless router, and try to move the extender closer to the wireless router. If you use the Setup Wizard, and the extender cannot connect to the wireless router or cannot get an IP address from the wireless router, or the wireless router is not connected to the Internet, the Setup Wizard displays the following message:You are not able to connect to the Internet. Click Continue to run through setup again to connect to your network.Either run the Setup Wizard again or exit the Setup Wizard and try again later (see and ).
39AA. Supplemental InformationThis appendix includes the following sections:•Factory Default Settings •Technical Specifications
Supplemental Information40WN3000RPv2 WiFi Range Extender Factory Default SettingsThe following table includes the factory settings for the extender. You can use the Factory Reset button or the Erase feature to return the extender to these settings.. (See Return the Extender to Its Factory Settings on page 31.)Feature SettingSetup Wizard EnabledWireless communication EnabledWireless network names (SSID)s NETGEAR_EXTSecurity DisabledTransmission speed Auto11. Maximum wireless signal rate (IEEE Standard 802.11). Actual throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.Country/region Varies by regionOperating mode 802.11n, 802.11g, 802.11bData rate Up to 300 Mbps <<TBD>> DHCP Client enabledTechnical SpecificationsThe following table includes the product specifications.Extender SpecificationsNetwork protocol and standards compatibilityData and routing protocols: TCP/IP, DHCP server and client, DNS relay,<<TBD>> Power consumption 100-240V ~0.2A, 50-60HzPhysical specifications • Dimensions: 67 x 55 x 34 mm• Weight: 0.098 kgEnvironmental • Operating temperature: 32° to 140°F (0° to 40°C)• Operating humidity: 90% maximum relative humidity, noncondensing• Electromagnetic emissions: Meets requirements of FCC Part 15 Class B.Interface • Local: 10BASE-T, 100BASE-Tx, RJ-45• 802.11n, 802.11g, 802.11b

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