Netgear orporated 14100258 AC2350 Smart WiFi Router User Manual

Netgear Incorporated AC2350 Smart WiFi Router Users Manual

Contents

Users Manual

InstallationNighthawk X4 AC2350 Smart WiFi RouterModel R7500TrademarksNETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.ComplianceFor the current EU Declaration of Conformity, visit: http://support.netgear.com/app/answers/detail/a_id/11621/. For regulatory compliance information, visit: http://www.netgear.com/about/regulatory/.See the regulatory compliance document before connecting the power supply.Package ContentsThe box contains the following items.In some regions, a resource CD is included in the package.Installation VideoTo view the Nighthawk installation video, visit http://www.netgear.com/R7500_vid1 or use this QR code:NETGEAR, Inc.350 East Plumeria DriveSan Jose, CA 95134 USAMay 2014AC2350 Smart WiFi RouterEthernet cablePower adapterAntennas (4)
SupportThank you for purchasing this NETGEAR product.Aer installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website.For product updates and web support, visit http://support.netgear.com.NETGEAR recommends that you use only the ocial NETGEAR support resources. You can get the user manual online at http://downloadcenter.netgear.com or through a link in the product’s user interface.1. Attach the antennas.To determine where to attach the antennas, match the labels on the antennas with the labels on the router.Attach the antennas on the threaded antenna posts.Position the antennas for the best WiFi performance.NETGEAR recommends that you position all of the antennas vertically, as shown.2. Prepare your modem.Unplug your modem’s power. If it has a battery backup, remove the battery.3. Connect your modem.Plug in your modem. Put the battery back in. Then cable the modem to the yellow Internet port on the router.4. Power on the router.The Power LED lights amber and then turns white when the router is ready.5. Connect a computer.You can use an Ethernet cable or connect with WiFi. To connect with WiFi, use the WiFi network name and password on the router label.6. Log in to the router.Launch a web browser. NETGEAR genie displays.If you do not see genie, enter www.routerlogin.net in the address field of the web browser. When prompted, enter admin for the user name and password for the password.7. Get the genie app.Download the free genie app from www.NETGEAR.com/genie.Easily share media, files, and printers on the network from your smartphone, tablet, or laptop.8. Get the user manual.You can get the user manual online at http://downloadcenter.netgear.com or through a link in the product’s user interface.Ethernet cableRouterEthernet cableDSL or cableInternetModem Power adapterYou can use this diagram to connect your router or follow the detailed instructions in this booklet.
1ContentsInstall Your Router ....................................................................................................... 2LEDs ................................................................................................................................ 6WiFi Network Name and Password ......................................................................... 7Join the WiFi Network ................................................................................................ 8View or Change the Router Settings ...................................................................... 9Prioritize with Quality of Service ..........................................................................12Share a USB Drive on the Network.......................................................................14ReadySHARE Vault Backup App .............................................................................16Share a USB Printer ...................................................................................................17More Premium Features ..........................................................................................18NETGEAR genie App .................................................................................................20
2Install Your RouterMake sure that your Internet service is active before you install your router. ¾To install your router:1. Attach the antennas.a. To determine where to attach the antennas, match the labels on the antennas with the labels on the router.b. Align the antennas with the antenna posts on the router.c. Attach the antennas on the threaded antenna posts.d. Position the antennas for the best WiFi performance.NETGEAR recommends that you position all of the antennas vertically, as shown.
32. Prepare your modem.a. Unplug your modem’s power.b. If the modem has a battery backup, remove its batteries.c. If your modem was already connected to another router, disconnect the cable between your modem and that router.Make sure that your modem is turned o and is cabled only to the wall jack for your Internet service.3. Connect your modem.a. Plug in, then turn on your modem. a. If you removed the batteries, replace them.b. With the yellow Ethernet cable that came with the router, connect your modem to the yellow Internet port on your router.ModemDSL or cableInternetRouterEthernet cableModemInternetDSL or cable
44. Add power to the router.a. Connect the power adapter to the router and plug the power adapter into an outlet.b. Wait for the Power LED on the front panel to light amber and turn white. If no LEDs are lit, press the Power On/O button on the rear panel of the router.5. Connect a computer.You can use an Ethernet cable or connect with WiFi: • For a wired connection, use an Ethernet cable (not included) to connect your computer to a black Ethernet port on your router.• To connect with WiFi, use the WiFi settings on the router label.Power adapterInternetInternetDSL or cableModemRouterDSL or cableModemRouterEthernet cableEthernet cablePower adapterEthernet cable
56. Launch a web browser.The first time that you connect to the router, the genie screen displays. Follow the genie steps to connect to the Internet.If the genie screen does not display, try the following:• Close and reopen the browser. • Make sure that your computer is connected to one of the four black LAN Ethernet ports on the router, or that you are connected to your WiFi network.• Make sure that the router has full power, and that its Power LED is lit.• If your computer is set to a static or fixed IP address (this is uncommon), change it to obtain an IP address automatically from the router.If you still do not see the genie screen, log in to the router so that genie can detect your Internet connection. ¾To log in to the router:1. Launch a web browser.2. Enter www.routerlogin.net in the address field of the browser.A login screen displays.3. Enter admin for the user name and password for the password.The BASIC Home screen displays. If your Internet connection is not set up yet, genie automatically detects your Internet connection.
6LEDsThe LEDs on the top of the router light to indicate router activity: Power Internet 2.4 GHz WiFi 5 GHz WiFi USB 1 (USB 3.0 port) USB 2 (USB 3.0 port) eSATA Ethernet ports 1–4 WiFi On/O button with LED WPS button with LED
7WiFi Network Name and PasswordThe preset WiFi network name (SSID) and password (network key) are unique to your router, like a serial number. Because the router automatically uses WiFi security, you don’t need to set it up. The WiFi settings are on the product label.NETGEAR recommends that you use the preset WiFi settings because you can check the product label if you forget them. NETGEAR genie lets you change these settings. If you do so, write down the new WiFi settings and store them in a safe place. You can write the WiFi settings from your product label in this space for easy reference.WiFi network name (SSID):Network key (password):If you change the WiFi settings, write the new settings here for easy reference and store this booklet in a safe place.WiFi network name (SSID):Network key (password):
8Join the WiFi NetworkYou can either use Wi-Fi Protected Setup (WPS) or select your WiFi network and type its password. For help with the WPS button on your computer or WiFi device, check the instructions or online help that came with that computer or device. Some older equipment cannot use WPS. ¾To join the network using WPS:1. Press the WPS button on the router for 3–5 seconds.The WPS LED on the router blinks white.2. Within two minutes, on your computer or WiFi device, press its WPS button or click its onscreen WPS button.The WPS LED on the router lights solid white when the computer or WiFi device connects to your router.3. Repeat this process to add other computers or WiFi devices. ¾To select your network and enter its password:1. Open the so-ware utility that manages your WiFi connections on the computer or WiFi device that you want to connect to your router.This utility scans for WiFi networks in your area.2. Find and select your router’s WiFi network name (SSID).The SSID is on the product label.3. Enter the router’s password (or your custom password if you changed it) and click the Connect button.The password is on the product label.4. Repeat Step 1 through Step 3 to add other computers or WiFi devices.
9View or Change the Router SettingsAer you use genie to set up the router, you can log in to the router to view or change its settings.Log In to the Router ¾To log in to the router:1. Connect a computer or WiFi device to the router.You can use an Ethernet cable or connect with WiFi. • For a wired connection, use an Ethernet cable (not included) to connect your computer to a black Ethernet port on your router.• To connect with WiFi, select and join your WiFi network.2. Launch a web browser.3. Enter www.routerlogin.net in the address field of the browser.A login screen displays.4. Enter admin for the user name and password for the password. The BASIC Home screen displays.Change the admin Password ¾To change the admin password:1. Launch a web browser.2. Enter www.routerlogin.net in the address field of the browser.A login screen displays.
103. Enter admin for the user name and password for the password. The BASIC Home screen displays.4. Select ADVANCED > Administration > Set Password.5. Type your old password and type the new password twice. 6. To be able to recover the password, select the Enable Password Recovery check box.NETGEAR recommends that you enable password recovery.7. Select two security questions and provide answers to them.8. Click the Apply button.Your changes are saved.Recover a Forgotten admin PasswordThe default password for the admin user name is password. If you changed the password and enabled the password recovery feature, you can retrieve this password. ¾To retrieve a forgotten admin password:1. Launch a web browser.2. Enter www.routerlogin.net in the address field of the browser.A login screen displays.3. Click the Cancel button.If password recovery is enabled, you are prompted to enter the serial number of the router. The serial number is on the product label.4. Enter the serial number of the router.The serial number is on the product label.5. Click the Continue button.
11A screen displays requesting the answers to your security questions.6. Enter the saved answers to your security questions.7. Click the Continue button.A screen displays your recovered password.8. Click the Login again button.A login screen displays.9. With your recovered password, log in to the router.Find a Forgotten WiFi Security PasswordThe preset WiFi password is on the product label. If you changed your WiFi password and forgot what it is, log in to the router to view its current WiFi password. ¾To connect to the router and view its WiFi password:1. Use an Ethernet cable to connect your computer to a black Ethernet port on the router.2. Launch a web browser.3. Enter www.routerlogin.net in the address field.A login screen displays.4. Enter the router user name and password.The default user name is admin and the default password is password. You can use the default credentials if you did not change them. The BASIC Home screen displays.5. Select Wireless Settings. The Security Options section of the screen displays your WiFi password.
12Prioritize with Quality of ServiceQuality of Service (QoS) is an advanced feature that can be used to prioritize some types of trac ahead of others. The router can provide QoS prioritization over the wireless link and on the Internet connection. ¾To enable QoS:1. Launch a web browser.2. Enter www.routerlogin.net in the address field of the browser.A login screen displays.3. Enter the router user name and password.The default user name is admin and the default password is password. You can use the default credentials if you did not change them. The BASIC Home screen displays.4. Select Quality of Service.The Quality of Service screen displays:5. Select the Enable Quality of service check box.
136. Specify your Internet bandwidth:• If you want to let Speedtest detect your Internet bandwidth, select the Let Speedtest detect my Internet bandwidth (recommended) radio button and click the Speedtest button.Speedtest determines your Internet download and upload speed.• If you want to define your Internet bandwidth yourself, select the I want to define my Internet bandwidth radio button and type the download and upload speeds in the corresponding fields.7. Click the Apply button.The router prioritizes the bandwidth to the devices connected to the network and the Click here to see bandwidth utilization by device and application link displays.
14Share a USB Drive on the NetworkReadySHARE lets you access and share a USB drive connected to the router USB port. (If your USB drive has special drivers, it is not compatible.) ¾To access the USB drive from a Windows computer: 1. Insert your USB storage drive into a blue USB 3.0 port on the router.2. If your USB drive has a power supply, you must use it when you connect the USB drive to the router.When you connect the USB drive to the router USB port, it might take up to two minutes before it is ready for sharing. By default, the USB drive is available to all computers on your local area network (LAN).3. Select Start > Run. 4. Enter \\readyshare in the dialog box.5. Click the OK button.
15 ¾To access the USB drive from a Mac: 1. Insert your USB storage drive into a blue USB 3.0 port on the router.2. If your USB drive has a power supply, you must use it when you connect the USB drive to the router.When you connect the USB drive to the router USB port, it might take up to two minutes before it is ready for sharing. By default, the USB drive is available to all computers on your local area network (LAN).3. Select Go > Connect to Server.4. Enter smb://readyshare as the server address.5. Click the Connect button.
16ReadySHARE Vault Backup AppYour router comes with free backup soware for all the Windows computers in your home. Connect a USB hard disk drive (HDD) to the USB port on your router for centralized, continuous, and automatic backup. ¾To back up your Windows computer:1. Connect a USB HDD to a USB port on the router.For best performance, connect a USB 3.0 HDD to a blue USB 3.0 port on the router.2. Install the genie app on each Windows computer.3. Download ReadySHARE Vault from www.netgear.com/readyshare and install it on each Windows computer.4. Launch ReadySHARE Vault.5. To set up and run your backup, click the Dashboard or the Backup tab.
17Share a USB PrinterYou can connect a USB printer to a USB port on the router and print wirelessly. ¾To set up ReadySHARE Printer:1. Connect the USB printer to a USB port on the router with a USB printer cable.2. On each computer that will share the printer, do the following:a. Install the current USB printer driver soware (available from the printer manufacturer).b. Download the NETGEAR USB Control Center utility from www.netgear.com/readyshare.c. Select the language.3. If prompted, select the printer and click the Connect button for each computer.4. When the first computer connects, the status changes to Manually connected by xxx.For each computer, when you complete Step 3, the printer status displays as Available.
18More Premium FeaturesYour router lets you do the following and more:• Play music from a USB Drive with iTunes Server.• Set up a secure VPN Service connection to your home network.• Create a personal FTP server with a custom URL.iTunes ServeriTunes Server lets you play music with your Windows or Mac iTunes app from a USB drive that is connected to the router USB port. You can also use the Apple Remote from iPhone and iPad to play music on any AirPlay devices, such as Apple TV or AirPlay-supported receivers. ¾To specify iTunes server settings:1. On your iPhone or iPad, find and connect to the WiFi network.2. Launch the Remote App.3. Click the Add a Device button.A passcode displays.4. Specify the passcode in the router.a. Launch a web browser.b. Enter www.routerlogin.net in the address field of the browser.A login screen displays.c. Enter the router user name and password.The default user name is admin and the default password is password. You can use the default credentials if you did not change them. The BASIC Home screen displays.
19d. Select ADVANCED > ReadySHARE > ReadySHARE Storage > Media Server.e. Make sure that the Enable iTunes Server (Music Only) check box is selected.f. Enter the passcode and click the Allow Control button.g. Click the Apply button.Your changes are saved.On your iPhone or iPad, the ReadySHARE music library displays in the Remote app. You can play this music to Airplay devices.VPN ServiceVPN service allows you remote access to your home network with a secure connection. Aer you set up VPN service, you can use VPN to access the router’s USB drive and media and to access your Internet service at home. To set up VPN service, follow these high-level steps:1. Specify the VPN service.2. Install OpenVPN soware on your computer.3. Use a VPN tunnel.These steps are explained in detail in the user manual, which is available online at http://downloadcenter.netgear.com or through a link in the router’s user interface.Personal FTP ServerWith your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, follow these high-level steps:1. Register for a free NETGEAR Dynamic DNS (DDNS) service account.
202. Provide the account settings to your router.3. Connect a USB hard disk to your router and set up FTP access through the Internet.These steps are explained in detail in the user manual, which is available online at http://downloadcenter.netgear.com or through a link in the router’s user interface.NETGEAR genie AppThe free NETGEAR genie app lets you easily monitor, connect, and control your home network from a Windows or Mac computer, tablet, or smartphone. You can share and stream music or videos, diagnose and repair network issues, set up parental controls, and more:• Access your router and change its settings or diagnose and repair network issues.• Make a printer AirPrint compatible so that you can print from an iPad or iPhone.• Use MyMedia to find and play media files in your network.• Use Turbo Transfer to quickly send files from your computer or smartphone to another device on the network.• Set up parental controls.• Connect your smartphones and tablets to your home WiFi by scanning the WiFi QR code from genie.Download the free genie app from www.NETGEAR.com/genie.

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