Netgear orporated 16200342 AC1750 Smart WiFi Router User Manual rev

Netgear Incorporated AC1750 Smart WiFi Router rev

User Manual rev

Quick Start Package Contents
The box contains the following items.
In some regions, a resource CD is included in the package.
AC1750 Smart WiFi Router
Model R6400
Support
Thank you for purchasing this NETGEAR product.
After installing your device, locate the serial number on the label of your product and use it to
register your product at https://my.netgear.com.
You must register your product before you can use NETGEAR telephone support. NETGEAR
recommends registering your product through the NETGEAR website.
For product updates and web support, visit http://support.netgear.com.
NETGEAR recommends that you use only the official NETGEAR support resources.
You can get the user manual online at http://downloadcenter.netgear.com or through a link in
the product’s user interface.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non‑NETGEAR trademarks are used for reference purposes only.
Compliance
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
For regulatory compliance information, visit
http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134 USA
May 2015
Router
Ethernet cable
Power adapter
(varies by region)
R6400v2
1. Position the antennas.
Position the antennas for the best WiFi
performance.
NETGEAR recommends that the center
antenna be vertical and that you aim the
others outward at 45‑degree angles as
shown.
Note: The antennas are not detachable.
Attempting to detach the antennas will
damage the router.
2. Prepare your modem.
Unplug your modem’s power. If it has a
battery backup, remove the battery.
3. Connect your modem.
Plug in your modem. Put the battery back
in. Then connect the modem to the yellow
WAN (Internet) port on the router.
4. Power on the router.
The Power LED lights
amber and then turns
white when the router is
ready.
5. Connect a device.
You can use an Ethernet cable or connect
with WiFi.
You can also use WiFi to connect your WiFi
device to the router. To connect with WiFi,
use the WiFi network name and password
on the product label.
6. Log in to the router.
Launch a web browser.
NETGEAR genie displays.
If you do not see genie, enter
www.routerlogin.net in the address field
of the web browser. When prompted, enter
admin for the user name and password for
the password.
Follow the genie steps to connect to the
Internet.
8. Get the user manual.
You can get the user manual online at
http://downloadcenter.netgear.com or
through a link in the product’s user interface.
Router
Ethernet cable
Cable or DSL
Internet
Modem
Power
adapter
You can use this diagram to connect your router or follow the detailed instructions in this booklet.
7. Get free apps.
During the installation process, genie
prompts you to download two free apps:
• genie app. A personal dashboard that
lets you monitor, control, and repair
your home network.
• ReadySHARE Vault app. Enables
automatic continuous backup of a
Windows computer to a USB device
that’s connected to your router.
Ethernet cable
Computer
1
Front Panel
The LEDs and USB 3.0‑Storage port are shown in the following
figure.
For more information about the LEDs, see LEDs on page 2.
Rear Panel
The rear panel connections and buttons are shown in the following
figure.
LEDs USB 3.0-Storage port
Reset button Ethernet
ports 1–4
WAN
(Internet)
port
USB
2.0-Printer
port
Power
On/O
button
Power
connector
2
LEDs
The LEDs on the top of the router light to indicate router activity:
LED Description
Power • Solid white. The router is ready.
• Solid amber. The router is starting.
• Blinking amber. The firmware is upgrading, or the
Reset button was pressed.
• Blinking white. The firmware is corrupted.
• O. Power is not supplied to the router.
Internet • Solid white. The Internet connection is ready.
• Solid amber. The router detected an Ethernet cable
connection to the modem.
• O. No Ethernet cable is connected between the router
and the modem.
2.4 GHz WiFi • Solid white. The 2.4 GHz WiFi radio is operating.
• Blinking. The router is sending or receiving WiFi trac.
• O. The 2.4 GHz WiFi radio is o.
5 GHz WiFi • Solid white. The 5 GHz WiFi radio is operating.
• Blinking. The router is sending or receiving WiFi trac.
• O. The 5 GHz WiFi radio is o.
USB 3.0‑Storage
port
The USB 3.0‑Storage LED is for the USB 3.0‑Storage
port on the front panel. NETGEAR recommends that you
connect a USB storage device to the USB 3.0‑Storage port
and connect a USB printer to the USB 2.0‑Printer port.
• Solid white. A USB storage device is connected to the
USB 3.0‑Storage port and is ready.
• Blinking. A USB storage device is plugged in and is
trying to connect.
• O. No USB storage device is connected to the USB
3.0‑Storage port, or someone clicked the Safely
Remove Hardware button and it is now safe to remove
the attached USB storage device.
3
LED Description
USB 2.0‑Printer
port
The USB 2.0‑Printer LED is for the USB 2.0‑Printer port on
the front panel. NETGEAR recommends that you connect
a USB storage device to the USB 3.0‑Storage port and
connect a USB printer to the USB 2.0‑Printer port.
• Solid white. A USB printer is connected to the USB
2.0‑Printer port and is ready.
• Blinking. A USB printer is plugged in to the USB
2.0‑Printer port and is trying to connect.
• O. No USB printer is connected to the USB 2.0‑Printer
port, or someone clicked the Safely Remove Hardware
button and it is now safe to remove the attached USB
printer.
Ethernet ports
1–4
The LED color indicates the speed: white for Gigabit
Ethernet connections and amber for 100 Mbps or 10
Mbps Ethernet connections.
• Solid. A powered‑on device is connected to the
Ethernet port.
• Blinking. The port is sending or receiving trac.
• O. No device is connected to this Ethernet port.
WiFi On/O button
with LED
Pressing this button for two seconds turns the 2.4 GHz
and 5 GHz WiFi radios on and o.
If this LED is lit, the WiFi radios are on. If this LED is o,
the WiFi radios are turned o and you cannot use WiFi to
connect to the router.
WPS button This button lets you use WPS to join the WiFi network
without typing the WiFi password. The WPS LED blinks
white during this process and then lights solid white.
4
Install Your Router
Make sure that your Internet service is active before you install
your router.
¾To install your router:
1. Position the antennas.
Position the antennas for the best WiFi performance.
NETGEAR recommends that the center antenna be vertical
and that you aim the others outward at 45‑degree angles as
shown.
Note: The antennas are not detachable. Attempting to detach
the antennas will damage the router.
2. Prepare your modem.
a. Unplug your modem’s power.
b. If the modem uses a battery
backup, remove its batteries.
c. If your modem was already
connected to another router,
disconnect the cable between
your modem and that router.
Make sure that your modem is turned off and is cabled only to
the wall jack for your Internet service.
Modem
Cable or
DSL
Internet
5
3. Connect your modem.
a. Plug in, then turn on your modem.
b. If you removed the batteries, replace them.
c. With the Ethernet cable that came with the router, connect
your modem to the yellow WAN (Internet) port on your
router.
4. Add power to the router.
a. Connect the power adapter to the router and plug the
power adapter into an outlet.
b. Wait for the Power LED on the front panel to light amber
and turn white.
If no LEDs are lit, press the Power On/Off button on the
rear panel of the router.
Cable or
DSL
Modem
Internet
Router
Ethernet
cable
Router
Ethernet
cable
Modem
Internet
Power
adapter
Cable or
DSL
6
5. Connect a device.
You can use an Ethernet cable to connect a computer to the
router or you can use WiFi to connect a computer or WiFi
device to the router:
• For a wired connection, use an Ethernet cable (not
included) to connect your computer to an Ethernet port on
your router.
• To connect your computer or WiFi device to the router with
WiFi, use the WiFi settings on the product label.
Ethernet
cable
Modem
Cable or
DSL
Ethernet cable
Internet
Power
adapter
Router
Computer
7
6. Launch a web browser.
The first time that you connect to the router, the genie page
displays. Follow the genie steps to connect to the Internet.
If the genie page does not display, try the following:
• Close and reopen the browser.
• Make sure that your computer is connected to one of
the four Ethernet ports on the router, or that you are
connected to your router’s WiFi network.
• Make sure that the router has full power, and that its Power
LED is lit.
• If your computer is set to a static or fixed IP address (this is
uncommon), change it to obtain an IP address automatically
from the router.
If you still do not see the genie page, log in to the router so that
genie can detect your Internet connection.
¾To log in to the router:
1. Launch a web browser.
2. Enter www.routerlogin.net in the address field of the
browser.
A login window opens.
3. Enter admin for the user name and password for the
password.
The BASIC Home page displays. If your Internet connection
is not set up yet, genie automatically detects your Internet
connection.
8
WiFi Network Name and Password
The preset WiFi network name (SSID) and password (network key)
are unique to your router, like a serial number. Because the router
automatically uses WiFi security, you don’t need to set it up. The
WiFi settings are on the product label.
NETGEAR recommends that you use the preset WiFi settings
because you can check the product label if you forget them.
NETGEAR genie lets you change these settings. If you do so, write
down the new WiFi settings and store them in a safe place.
You can write the WiFi settings from your product label in this space
for easy reference.
WiFi network name (SSID):
Network key (password):
If you change the WiFi settings, write the new settings here for
easy reference and store this booklet in a safe place.
WiFi network name (SSID):
Network key (password):
9
Join the WiFi Network
You can either use Wi‑Fi Protected Setup (WPS) or select your WiFi
network and type its password. For help with the WPS button on
your computer or WiFi device, check the instructions or online help
that came with that computer or device. Some older equipment
cannot use WPS.
¾To join the network using WPS:
1. Press the WPS button on the router for 3–5 seconds.
The WPS LED on the router blinks white.
2. Within two minutes, on your computer or WiFi device, press its
WPS button or click its onscreen WPS button.
The WPS LED on the router lights solid white when the
computer or WiFi device connects to your router.
3. Repeat this process to add other computers or WiFi devices.
¾To select your network and enter its password:
1. Open the software utility that manages your WiFi connections
on the computer or WiFi device that you want to connect to
your router.
This utility scans for WiFi networks in your area.
2. Find and select your router’s WiFi network name (SSID).
The SSID is on the product label.
3. Enter the router’s password (or your custom password if you
changed it) and click the Connect button.
The password is on the product label.
4. Repeat Step 1 through Step 3 to add other computers or WiFi
devices.
10
View or Change the Router Settings
After you use genie to set up the router, you can log in to the router
to view or change its settings.
Log In to the Router
¾To log in to the router:
1. Connect a computer or WiFi device to the router.
You can use an Ethernet cable or connect with WiFi.
• For a wired connection, use an Ethernet cable (not
included) to connect your computer to an Ethernet port on
your router.
• To connect with WiFi, select and join your WiFi network.
2. Launch a web browser.
3. Enter www.routerlogin.net in the address field of the
browser.
A login window opens.
4. Enter admin for the user name and password for the
password.
The BASIC Home page displays.
Change the admin Password
¾To change the admin password:
1. Launch a web browser.
2. Enter www.routerlogin.net in the address field of the
browser.
A login window opens.
11
3. Enter admin for the user name and password for the
password.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set Password page displays.
5. Type your old password and type the new password twice.
6. To be able to recover the password, select the Enable
Password Recovery check box.
NETGEAR recommends that you enable password recovery.
7. Select two security questions and provide answers to them.
8. Click the Apply button.
Your changes are saved.
Recover a Forgotten admin Password
The default password for the admin user name is password. If you
changed the password and enabled the password recovery feature,
you can retrieve this password.
¾To retrieve a forgotten admin password:
1. Launch a web browser.
2. Enter www.routerlogin.net in the address field of the
browser.
A login window opens.
3. Click the Cancel button.
If password recovery is enabled, you are prompted to enter the
serial number of the router.
4. Enter the serial number of the router.
The serial number is on the product label.
12
5. Click the Continue button.
A page displays requesting the answers to your security
questions.
6. Enter the saved answers to your security questions.
7. Click the Continue button.
A page displays your recovered password.
8. Click the Login button.
A login page displays.
9. With your recovered password, log in to the router.
Find a Forgotten WiFi Security Password
The preset WiFi password is on the product label. If you changed
your WiFi password and forgot what it is, log in to the router to
view its current WiFi password.
¾To connect to the router and view its WiFi password:
1. Launch a web browser.
2. Enter www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The default user name is admin and the default password is
password. You can use the default credentials if you did not
change them.
The BASIC Home page displays.
4. Select Wireless Settings.
The Security Options section of the page displays your WiFi
password.
13
Share a USB Device on the WiFi Network
ReadySHARE lets you access and share a USB storage device
connected to the router’s USB 3.0‑Storage port. (If your USB
device has special drivers, it is not compatible.)
Note: NETGEAR recommends that you connect a USB storage
device to the USB 3.0‑Storage port and connect a USB printer to
the USB 2.0‑Printer port.
¾To access the USB storage device from a Windows
computer:
1. Connect your USB storage device to the USB 3.0‑Storage port
on the router.
If your USB storage device uses a power supply, you must
connect its power supply.
When you connect the USB storage device to the router’s USB
3.0‑Storage port, it might take up to two minutes before it is
ready for sharing. By default, the USB storage device is available
to all computers on your local area network (LAN).
14
2. On a Windows computer that is connected to the network,
select Start > Run, enter \\readyshare in the dialog box, and
click the OK button.
A window displays the files and folders on the device.
¾To access the USB storage device from a Mac:
1. Connect your USB storage device to the USB 3.0‑Storage port
on the router.
If your USB storage device uses a power supply, you must
connect its power supply.
When you connect the USB storage device to the router’s USB
3.0‑Storage port, it might take up to two minutes before it is
ready for sharing. By default, the USB storage device is available
to all computers on your local area network (LAN).
2. On a Mac that is connected to the network, launch Finder and
select Go > Connect to Server.
The Connect to server page displays.
3. Enter the smb://readyshare in the Server Address field and
click the Connect button.
4. When prompted, select the Guest radio button.
If you set up access control on the router and you allowed your
Mac to access the network, select the Registered User radio
button and enter admin for the name and password for the
password. For more information about access control, see the
user manual, which is available online at
http://downloadcenter.netgear.com or through a link in the
router’s user interface.
5. Click the Connect button.
A window displays the files and folders on the device.
15
ReadySHARE Vault Backup App
Your router comes with free backup software for all the Windows
computers in your home. Connect a USB hard disk drive (HDD)
to the USB 3.0‑Storage port on your router for centralized,
continuous, and automatic backup.
Note: NETGEAR recommends that you connect a USB storage
device to the USB 3.0‑Storage port and connect a printer to the
USB 2.0‑Printer port.
Note: The following operating systems support ReadySHARE Vault:
• Windows XP SP3
• Windows 7
• Windows 8
• Windows 8.1
¾To back up your Windows computer:
1. Connect a USB HDD to the USB 3.0‑Storage port on the router.
2. Download ReadySHARE Vault from
www.netgear.com/readyshare and install it on each Windows
computer.
3. Launch ReadySHARE Vault.
The ReadySHARE Vault window opens.
4. Use the dashboard or the Backup tab to set up and run your
backup jobs.
16
Share a USB Printer
You can connect a USB printer to the USB‑2.0 Printer port on the
router and print wirelessly.
Note: NETGEAR recommends that you connect a USB storage
device to the USB 3.0‑Storage port and connect a USB printer to
the USB 2.0‑Printer port.
¾To set up ReadySHARE Printer:
1. Connect the USB printer to the USB‑2.0 Printer port on the
router with a USB printer cable.
2. On each computer that will share the printer, do the following:
a. Install the current USB printer driver software (available
from the printer manufacturer).
b. Download the NETGEAR USB Control Center utility from
www.netgear.com/readyshare and install it.
c. Select the language.
3. If prompted, select the printer and click the Connect button
for each computer.
When the first computer connects, the status changes to
Manually connected by xxx.
For each computer, when you complete Step 3, the printer
status displays as Available.
17
More Premium Features
Your router lets you do the following and more:
• Play music from a USB device with iTunes Server.
• Set up a secure VPN service connection to your home network.
• Create a personal FTP server with a custom URL.
iTunes Server
iTunes Server lets you play music with your Windows or Mac
iTunes app from a USB device that is connected to the router’s USB
3.0‑Storage port. You can also use the Apple Remote app from an
iPhone or iPad to play music on any AirPlay devices, such as Apple
TV or AirPlay‑supported receivers.
¾To specify iTunes Server settings:
1. On your iPhone or iPad, find and connect to the WiFi network.
2. Download the Remote app from the Apple App Store.
3. Launch the Remote app from your iPhone or iPad.
4. Click the Add a Device button.
A passcode displays.
5. Specify the passcode in the router.
a. Launch a web browser.
b. Enter www.routerlogin.net in the address field of the
browser.
A login window opens.
c. Enter the router user name and password.
The default user name is admin and the default password
is password. You can use the default credentials if you did
not change them.
18
The BASIC Home page displays.
d. Select ADVANCED > USB Functions > ReadySHARE
Storage.
The USB Storage (Advanced Settings) page displays.
e. Select the Media Server tab.
The Media Server (Settings) page displays.
f. Select the Enable iTunes Server (Music Only) check box
and click the Apply button.
g. Enter the passcode and click the Allow Control button.
Your changes take effect.
On your iPhone or iPad, the ReadySHARE music library displays
in the Remote app. You can play this music on any Airplay
devices.
VPN Service
VPN service allows remote access to your home network with a
secure connection. After you set up VPN service, you can use VPN
to access the router’s USB device and media and to access your
Internet service at home. To set up VPN service, follow these high‑
level steps:
1. Specify the VPN service.
2. Install OpenVPN software on your computer.
3. Use a VPN tunnel.
These steps are explained in detail in the user manual, which is
available online at http://downloadcenter.netgear.com or through a
link in the router’s user interface.
19
Personal FTP Server
With your customized free URL, you can use FTP to access your
network when you aren’t home through Dynamic DNS. To set up
your FTP server, follow these high‑level steps:
1. Register for a free NETGEAR Dynamic DNS (DDNS) service
account.
2. Provide the account settings to your router.
3. Connect a USB hard disk to your router and set up FTP access
through the Internet.
These steps are explained in detail in the user manual, which is
available online at http://downloadcenter.netgear.com or through a
link in the router’s user interface.
20
NETGEAR genie App
The free NETGEAR genie app lets you easily monitor, connect, and
control your home network from a Windows or Mac computer,
tablet, or smartphone. You can share and stream music or videos,
diagnose and repair network issues, set up parental controls, and
more:
• Access your router and change its settings or diagnose and
repair network issues.
• Make a printer AirPrint compatible so that you can print from
an iPad or iPhone.
• Use MyMedia to find and play media files in your network.
• Use Turbo Transfer to quickly send files from your computer or
smartphone to another device on the network.
• Set up parental controls.
• Connect your smartphones and tablets to your home WiFi by
scanning the WiFi QR code from genie.
Download the free genie app from www.NETGEAR.com/genie.
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate
this equipment.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
For operation within 5.15 ~ 5.25GHz frequency range, it is restricted to
indoor environment.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance 23cm between the radiator & your body.
Industry Canada statement:
This device complies with ISED’s licence-exempt RSSs. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils
radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes : (1) le dispositif ne doit pas produire de brouillage préjudiciable,
et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage
susceptible de provoquer un fonctionnement indésirable.
Caution :
(i) the device for operation in the band 5150-5250 MHz is only for indoor use
to reduce the potential for harmful interference to co-channel mobile
satellite systems;
(ii) the maximum antenna gain permitted for devices in the bands 5250-5350
MHz and 5470-5725 MHz shall be such that the equipment still complies with
the e.i.r.p. limit;
(iii) the maximum antenna gain permitted for devices in the band 5725-5850
MHz shall be such that the equipment still complies with the e.i.r.p. limits
specified for point-to-point and non-point-to-point operation as appropriate;
and
(iv) the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p.
elevation mask requirement set forth in Section 6.2.2(3) shall be clearly
indicated.
(v) Users should also be advised that high-power radars are allocated as
primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850
MHz and that these radars could cause interference and/or damage to LE-LAN
devices.
Avertissement:
Le guide d’utilisation des dispositifs pour réseaux locaux doit inclure des
instructions précises sur les restrictions susmentionnées, notamment :
(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés
uniquement pour une utilisation à l’intérieur afin de réduire les risques de
brouillage préjudiciable aux systèmes de satellites mobiles utilisant les
mêmes canaux;
(ii) le gain maximal d'antenne permis pour les dispositifs utilisant les bandes
de 5250 à 5 350 MHz et de 5470 à 5725 MHz doit être conforme à la limite de
la p.i.r.e;
(iii) le gain maximal d'antenne permis (pour les dispositifs utilisant la bande
de 5 725 à 5 850 MHz) doit être conforme à la limite de la p.i.r.e. spécifiée
pour l'exploitation point à point et l’exploitation non point à point, selon le
cas;
(iv) les pires angles d’inclinaison nécessaires pour rester conforme à
l’exigence de la p.i.r.e. applicable au masque d’élévation, et énoncée à la
section 6.2.2 3), doivent être clairement indiqués.
(v) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de
radars de haute puissance sont désignés utilisateurs principaux (c.-à-d.,
qu’ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que
ces radars pourraient causer du brouillage et/ou des dommages aux
dispositifs LAN-EL.
Radiation Exposure Statement:
This equipment complies with ISED radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance 25cm between the radiator & your body.
Déclaration d'exposition aux radiations:
Cet équipement est conforme aux limites d'exposition aux rayonnements ISED
établies pour un environnement non contrôlé. Cet équipement doit être
installé et utilisé avec un minimum de 25 cm de distance entre la source de
rayonnement et votre corps.

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