Netgear orporated 17300396 Orbi Cable Router User Manual Cable Orbi Model CBK40 Quick Start Guide
Netgear Incorporated Orbi Cable Router Cable Orbi Model CBK40 Quick Start Guide
Users Manual.pdf
Quick Start Guide
Model CBK40
Set Up and Activate With the
NETGEAR Orbi App
Set up your Orbi cable router and satellite and activate your
Internet service with the NETGEAR Orbi app.
If you do not want to use the NETGEAR Orbi app, set up your
cable router and satellite using the instructions in
Set Up Your Orbi Cable Router and Satellite, and activate
your Internet service using the instructions in Activate Your
Internet Service.
1. Scan a QR code or search for NETGEAR Orbi in the Apple
App Store or Google Play Store.
2. Download and launch the NETGEAR Orbi app on your
mobile device and follow the prompts.
Set Up Your Orbi Cable Router and
Satellite
1. Collect your Xfinity account information.
Collect your Xfinity account information, such as your
account mobile phone number, user name, password,
and account number.
2. Turn o and disconnect existing modems and
routers.
If you are replacing a modem that is currently connected
in your home, unplug the modem and plug the new
cable router into the same outlet.
3. Connect a coaxial cable.
Use a coaxial cable to connect the cable coax connector
on the cable router to the cable wall outlet.
4. Connect the power adapter.
Connect the power adapter to cable router and plug the
power adapter into an electrical outlet.
The startup procedure takes about one minute. When it
is complete, the Power LED lights solid blue.
5. Wait for the Online LED to light solid blue.
This process might take up to 10 minutes.
Note: When the Online LED lights, your cable router is
still not connected to the Internet yet. You must activate
your cable router with Xfinity.
6. Connect your computer or mobile device to the
Orbi cable router with Ethernet or WiFi:
• Ethernet. Use an Ethernet cable to connect a
computer to the router.
• WiFi. Use the WiFi network name (SSID) and
password on the cable router label to connect.
7. Log in to the cable router and change the admin
password.
IMPORTANT: We recommend that you change the
admin password to secure your cable router.
Launch a web browser and enter orbilogin.net or
192.168.1.1 in the address field of the web browser.
If a login window opens, enter admin for the admin user
name and password for the admin password.
Go to the ADVANCED section and change the default
password and set up security questions.
8. Activate your Internet service.
For information about how to activate your Internet
service, see Activate Your Internet Service.
9. Place your Orbi satellite.
Place your satellite within your router’s WiFi range and
power it on.
The satellite attempts to sync with your router.
10. Wait for the satellite to sync with your router.
The satellite’s ring LED lights white while the satellite
attempts to sync with the cable router.
Then the ring LED lights one of the following colors for
about three minutes and then turns o:
Blue
The cable router and satellite successfully
synced, and the connection between the router
and satellite is good.
Amber
The cable router and satellite successfully synced,
and the connection between the router and
satellite is fair. Consider moving the satellite closer
to the router.
Magenta
The cable router and satellite failed to sync.
Move the satellite closer to the router and try
again.
Note: If the ring LED still lights magenta aer about
one minute, press the Sync button on the cable router
and on the satellite. If the satellite syncs with the
cable router, the satellite’s ring LED lights white. The ring
LED then lights blue to indicate a good connection and
then turns o.
Activate Your Internet Service
Before you start the self-activation process, collect the
following information:
• Your Internet service provider (ISP) account information
• Cable router model number, which is CBR40.
• Cable router serial number
• Cable router MAC address
Your cable router’s serial number and MAC address are on
the cable router label.
The following table lists contact information for ISP’s that
support your cable router.
ISP Contact Information
CableOne http://www.cableone.net/
1-877-MY-CABLE (1-877-692-2253)
Cox https://www.cox.com/activate
1-800-234-3993
Mediacom https://maestro.mediacomcc.com/walledgarden/
page/login.jsp
1-855-Mediacom (1-855-633-4226)
Optimum https://install.optimum.com/JointInstall/
1-877-810-6750
Spectrum https://activate.spectrum.net/
1-(833) 267-6094
Xfinity https://register.xfinity.com
https://www.xfinity.com/support/internet/
activate-purchased-modem/
1-800-XFINITY (1-800-934-6489)
Note: Your ISP’s contact information might change. You can
also find the contact information in your monthly Internet
service billing statement.
1. Visit your ISP’s website and follow the onscreen
instructions to activate your Internet service.
2. To determine the accurate Internet speed, visit your
ISP’s speed test website or and perform a speed test.
Orbi cable router Orbi satellite
January 2018
Sync button (also used for WPS connection)
Ethernet ports
Cable coax connector (the satellite does not include a
cable coax connector)
Reset button
DC power connector
Power On/O button
Power LED
Support
Thank you for purchasing this NETGEAR product. You can
visit www.netgear.com/support to register your product,
get help, access the latest downloads and user manuals, and
join our community. We recommend that you use only ocial
NETGEAR support resources.
Customer-owned cable routers might not be compatible
with certain Internet service providers (ISPs). Check with
your ISP to confirm that this NETGEAR cable router is
allowed on your ISP’s network.
Si ce produit est vendu au Canada, vous pouvez accéder à ce
document en français canadien à
http://downloadcenter.netgear.com/other/.
(If this product is sold in Canada, you can access this document in
Canadian French at http://downloadcenter.netgear.com/other/.)
For the current EU Declaration of Conformity, visit
http://kb.netgear.com/11621.
For regulatory compliance information, visit http://www.netgear.
com/about/regulatory/.
See the regulatory compliance document before connecting the
power supply.
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo
are trademarks of NETGEAR, Inc. Any non-NETGEAR
trademarks are used for reference purposes only.
NETGEAR INTL LTD
Building 3, University Technology Centre
Curraheen Road, Cork, Ireland
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
Orbi Cable Router
(Model CBR40)
Orbi Satellite
(Model RBS20)
Ethernet cable
Package Contents
Power adapter for CBR40
Power adapter for RBS20
Ring LED (not shown in image)
Power LED
Downstream LED
Upstream LED
Online LED
Orbi Cable Router Overview
2
1
3
4
5
Orbi Satellite Overview
6
7
8
11
Orbi Cable Router LEDs
Power •Solid blue. The cable router is receiving
power and is functioning normally.
•O. The cable router is not receiving power.
•Solid red. The cable router is too warm and
might overheat.
Downstream •Solid amber. One downstream channel is
locked.
•Solid blue. Two or more downstream channels
are locked.
•Blinking blue. The cable router is scanning
for a downstream channel.
•O. No downstream channel is locked.
Upstream •Solid amber. One upstream channel is locked.
•Solid blue. Two or more upstream channels
are locked.
•Blinking blue. The cable router is scanning
for a upstream channel.
•O. No upstream channel is locked.
Online •Solid blue. The cable router is online.
•Blinking blue. The cable router is
synchronizing with the cable provider’s cable
modem termination system (CMTS).
•O. The cable router is oine.
Note: If the Downstream and Upstream LEDs
blink blue aer the Online LED lights solid blue,
the downstream and upstream channels are in
partial service.
1
1
2345
66
7 7
9
10
9
8
9
10
10
11 11
12
12
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to
indoor environment. This device meets all the other requirements specified in Part 15E,
Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 32cm
between the radiator & your body.