Netgear orporated AC785S WWAN Mobile Hotspot Portable Device User Manual NETGEAR AirCard 785 Quick Start Guide

Netgear Incorporated WWAN Mobile Hotspot Portable Device NETGEAR AirCard 785 Quick Start Guide

Users manual

Quick StartAirCard 785SMobile Hotspot
2Meet Your Mobile HotspotBefore you connect your mobile hotspot, familiarize yourself with its LCD screen, icons, buttons, and connectors.Buttons and ConnectorsStatus LEDThe status LED indicates data connection status:• Blue, slow blink. Ready.• Blue, double blink. Transferring data.• Amber, slow blink. The mobile hotspot is not connected to the network. For more information, visit “Why can’t my mobile hotspot connect to the Internet?” on page 13.Micro USB portAntenna connectorStatus LED
3Navigation ButtonPress the Navigation button to cycle through LCD screens.Power ButtonPress and hold the Power button for two seconds to power the mobile hotspot on, five seconds to turn the mobile hotspot o.LCD ScreenThe LCD screen displays icons, data usage, your WiFi name, and your WiFi password.Navigation buttonPower button
4Icon Description1 bar. The hotspot has a weak signal.5 bars. The hotspot has a strong signal.Available network technology, varies by service provider coverage.Solid arrows display when the hotspot is transmitting data.You have system alerts requiring attention. You have new SMS messages.The percentage of remaining battery charge.The battery has less than 5% charge. Purple. WiFi is active.Gray. WiFi is inactive.The number indicates the number of devices connected.
5Set Up Your Mobile HotspotBefore you connect to your mobile hotspot, you must insert a micro-SIM card, install the battery, power up the mobile hotspot, charge your battery, and select a language. Note: To obtain a micro-SIM card, contact your Internet service provider. ¾To insert the micro-SIM card:1. Remove the back cover using the thumb catch on the corner of the mobile hotspot.2. Remove the battery.3. Insert the micro-SIM card.
64. Ensure that the micro-SIM card is seated securely.5. Reinstall the battery.If the battery does not install easily, check the orientation.6. Replace the cover. ¾To power on your mobile hotspot:Press and hold the Power button until the LCD screen lights up.A language selection screen displays. ¾To select a language:1. Press the Navigation button to cycle through the language options until your desired language is highlighted.2. Press the Power button to select the language.You can change the language again later from the mobile hotspot web page. ¾To recharge your battery:1. Connect the micro USB cable to your mobile hotspot.2. Connect the other end of the cable to the USB port on your computer or to the USB charger.Note: Your battery comes partially charged.
7 ¾To connect to your mobile hotspot:1. Ensure that WiFi is enabled on your computer or other device.2. On your computer or other device, search for wireless networks:• For Windows devices, click the Internet Access icon.• For Mac devices, from the WiFi menu, select the network.• For tablets, look for a settings option.3. Select the WiFi name displayed on your LCD screen.4. Enter the WiFi password exactly as it appears on the LCD screen.Passwords are case-sensitive.When a computer or mobile device connects to the mobile hotspot, a ‘1’ displays beside the WiFi icon on the LCD screen.Note: For you to connect to the mobile broadband network, your SIM account must be active. If you use a prepaid or pay-as-you-go micro-SIM, the account must have a positive balance.5. Launch your browser and, if desired, visit http://netgear.aircard to personalize your settings. The mobile hotspot is completely secured using its default security settings.Note: If you see a message indicating you do not have a mobile connection, you may need to add an APN. For information on adding APNs, refer to the user manual.
8NETGEAR AirCard App Download the complimentary mobile app from www.netgear.com/AirCardApps. Use this app to view your settings and connection and data usage information from your smartphone or tablet. To manage all mobile hotspot settings, visit http://netgear.aircard.Mobile Hotspot Web PageOn the mobile hotspot web page, you can do the following:• Change the WiFi SSID, WiFi password, admin password, and WiFi encryption• Set autoconnect options• View data usage• Read SMS messages• View Alerts• View and change other settings• Check device status ¾To access your mobile hotspot web page:1. Launch an Internet browser from a computer or wireless device that is connected to the network.2. Enter http://netgear.aircard.
93. Enter the administrator login password.The default password is password.The mobile hotspot web page displays.Change Security SettingsThe WiFi network name and admin password provide security. Your mobile hotspot comes with a randomly generated and secured WiFi network name (SSID) and password that you can continue to use as is. Read this section if you want to change your security settings. ¾To change the WiFi network name:1. Launch an Internet browser from a computer or wireless device that is connected to the mobile hotspot.2. Enter http://netgear.aircard.3. Enter the administrator login password.The default password is password.The mobile hotspot web page displays.4. Select WiFi > Options.5. Enter a new WiFi network name.6. Click the Submit button. ¾To change the WiFi password:1. Launch an Internet browser from a computer or wireless device that is connected to the mobile hotspot.2. Enter http://netgear.aircard.The mobile hotspot web page displays.3. Enter the administrator login password.The default password is password.
10The mobile hotspot web page displays.4. Select WiFi > Options. The WiFi options screen displays.5. Enter a new WiFi password.If you change your password, be sure to keep a record of it and store it in a safe place.6. Click the Submit button.Connect DevicesYou can add devices to your network using a WiFi network manager or WPS if the device has WPS capability.Note: WPS enables you to connect WPS-enabled devices to a WiFi network without having to input a WiFi password using a keyboard. ¾To connect additional WiFi-capable devices:1. Open the WiFi network manager on your computer or other WiFi device (smartphones, tablets, media players, cameras, and so on).2. Select the WiFi network name displayed on the LCD screen.3. Enter the WiFi password displayed on the LCD screen.4. Launch your browser.
11 ¾To connect with devices using WPS:1. Press the Power or Navigation button to awaken the LCD screen.2. Press the Navigation button until WPS setup screen displays.3. To activate WPS, press the Power button.4. Within two minutes, press the WPS button on the device that you want to connect to your WiFi network.The mobile hotspot and the wireless device automatically communicate and establish a connection.Monitor Data UsageYou can monitor data usage using either the LCD screen or the web page. Visit the mobile hotspot web page to configure your monthly data usage. ¾To view data usage on the LCD screen:Awaken the LCD screen by pressing either the Power or the Navigation buttons. ¾To configure your monthly data usage:1. Launch an Internet browser from a computer or wireless device that is connected to the network.2. Enter http://netgear.aircard.
123. Enter the administrator login password.The default password is password.4. Under Billing Cycle, enter the monthly start date when your monthly data usage will automatically reset.Frequently Asked QuestionsShould I change my access point name (APN)?You do not need to change or set up your APN if your mobile broadband service is working. You do need to change your APN if an alert displays on the LCD screen either prompting you to do so, or asking you to confirm the APN settings by accessing the mobile hotspot web page.Note: For information on APNs, refer to the user manual.How do I go back to the mobile hotspot web page?Launch an Internet browser from a computer or wireless device that is connected to the network and enter http://netgear.aircard or http://192.168.1.1.What is my admin password?The default administrator login password is password.What do I do if I changed the WiFi password or administrator login password and then forgot it?Reset the mobile hotspot to the factory defaults. To reset the mobile hotspot, press and hold both the Navigation and Power buttons for five seconds.
13Why can’t my mobile hotspot connect to the Internet?Confirm that your device is able to connect to your mobile hotspot:• Verify that you are connecting with the correct WiFi SSID and password.• Check WiFi card stability by turning the WiFi on the computer or wireless device o and then back on.• Restart your computer and restart any wireless device that is connected to the mobile hotspot.• Connect with another computer or WiFi device.• Turn o your mobile hotspot, remove the battery, wait 10 seconds, return the battery, and power on your mobile hotspot.Confirm that your mobile hotspot is connected to the Internet:Note: If you do not see the data activity icons , your mobile hotspot is not connected to the Internet.• Check the alerts screen and resolve any outstanding issues.• If you are using a new micro-SIM card for the first time, confirm that your micro-SIM’s APN and credentials are configured properly. Visit http://netgear.aircard and check your settings.
14• Your recharge credit might have expired. Check your account details with your Internet service provider.• You may need to add an APN. For more information, refer to the user manual.Why can’t I power on my mobile hotspot?Ensure that the battery is inserted in the mobile hotspot and that it is fully charged or is charging.Optional AccessoriesThe availability of the following optional accessories varies depending on your market:Ethernet and antenna charging cradle. A cradle provides in-dock mobile hotspot charging and an Ethernet port and can enhance 3G/4G performance in areas with poor coverage.Extended battery. The extended battery is rechargeable and lasts for up to 16 hours of active use.WiFi range extender. An extender broadens your network coverage so that you can stay connected in every corner of your home and oce.Antennas. Antennas extend signal strength and range indoors or in fringe network areas.For more information, visit http://www.netgear.com/aircardaccessories.
15Technical SpecificationsTechnical SpecificationsNetwork and band frequency LTE Cat 4.FDD. 700/850/1900/2600/ AWS (1700/2100) MHz3G. 850/1700/1900/2100 MHz2G. 850/1900 MHzWiFi connectionsUp to 15 usersDimensions (W×H×D)110 x 69 x 14.6 mm4.3 x 2.7 x 5.75 inchesWeight 127 gExternal antenna portsTS9Standby time Up to 300 hoursOperating systemsWindows® 8.1, 8, Windows 7,Vista SP2, and XP SP3Mac OS 10.6.8 and later
NETGEAR, Inc.350 East Plumeria DriveSan Jose, CA 95134, USATechnical SupportThank you for purchasing this NETGEAR product. Contact your Internet service provider for technical support.TrademarksNETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.ComplianceFor regulatory compliance information, visit: http://www.netgear.com/about/regulatory/.See the regulatory compliance document before connecting the power supply. January 2015

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